2 Helpful Votes
Sail Date: March 2019
We loved our cruise on Enchantment of the Seas! We were so completely happy with everything and do not have a single complaint!! We are already thinking about our next possible cruise vacation. It really felt like an excellent value for ... Read More
We loved our cruise on Enchantment of the Seas! We were so completely happy with everything and do not have a single complaint!! We are already thinking about our next possible cruise vacation. It really felt like an excellent value for our family ... there were 9 of us including 4 children ages 10-17. We had 3 interior cabins on deck 2, slept 3 in each and were very happy with our accommodations! The rooms were clean and there was plenty of room to store/hang our clothes and to slide our empty suitcases under the beds. Two of us had cruised in the past on Royal Caribbean and had certain expectations ... we were incredibly pleased that they were met including the towel 'art' in our cabins on nights 2 & 3. I had read many of the reviews on this forum (they made me so nervous!) and yes, the ship shows its age if you look critically, the windows are not sparkling clean, there were no ice sculptures, lobster and filet mignon are only offered for an additional charge in the main dining room, it doesn't have as many features as the bigger newer ships ... but none of those things affected our enjoyment in any way. We watched YouTube tours of the ship beforehand so we knew exactly what this ship did and didn't have ... we were originally thinking of going on the newer Mariner of the Seas (that looked amazing!) but that was more expensive and was going out of Miami. Since we already had our vacation dates planned and flights to Orlando booked we had limited cruise options that fit inside those dates. Next time we're going to pick the cruise first and plan our whole vacation around it rather than squeezing a cruise into our existing vacation. Enchantment was going out of Port Canaveral and the dates worked. The staff were so friendly and helpful. There was an abundance of delicious complimentary food available. We ate dinners in the main dining room using My Time dining ... we had 7:45pm reservations that allowed us to watch the sunset on deck each evening. On the final evening our table wasn't ready on time but that worked out in our favor as we were able to watch the International Parade of Flags and then still be in the dining room late enough for the Farewell song by the chefs and waitstaff. We loved our waiter Venice! And the food was delicious. We ate breakfast and lunches at the Windjammer Cafe and were very satisfied! Next time we will need to eat a dinner in the Windjammer Cafe since the buffet looked amazing. The 'barbecue' buffet lunch on Cococay was also impressive and delicious. We loved Cococay! We paid for the glass bottom boat excursion but it was cancelled due to the weather (it was windy and the sea was choppy) so instead we swam and snorkeled in the shallow waters at the beach, using the free lounge chairs. The new pier being opened was great ... it made getting off and on the ship so easy. 7 of us were first-time cruisers and there was a little seasickness ... even though we had very gentle seas, you still feel the motion, especially when sitting in the dining room. I don't understand how some people claim you don't feel anything ... I definitely feel the motion - it doesn't make me sick, but it's a little weird until you get used to it. Using seabands helped. The whole process was really easy - we booked through a travel website which offered us $50 onboard credits for each cabin, we used the Royal Caribbean app to check in and printed our own luggage tags. None of us had passports but we all have Enhanced Driver's licenses so that was fine for the Bahamas and birth certificates for the kids was all that was needed. Getting on the ship was fast since we had done everything online using the app and then we kept our luggage on the last day so we left the ship after eating breakfast and had no wait at all. Getting into the port we accepted the services of a luggage porter who put all our suitcases on a cart and took us through customs right away instead of having to wait in the long lines with the people who chose not to use a porter. He brought our luggage to our rented van in the parking garage. We gave him a tip and that was $ well spent ... it probably saved us 45+ minutes! We did our research and knew what we wanted to do at each port and on the ship and were prepared for what the costs would be. We brought water bottles to refill on board so we didn't need to spend $ buying water bottles or other beverages. Plus on Cococay there are complimentary beverage stations. The complimentary coffee, tea, ice tea, lemonade and other juices were perfectly fine for our needs. We purchased a few drinks at the bar and some wine at dinner but didn't bother with drink packages. (P.S. I noticed that drink packages and excursions are much cheaper if you buy them in advance rather than waiting until you are onboard.) We had an awesome time! The weather was beautiful, sunny and warm except it got a little chilly the first 2 nights with the ocean breeze. We really feel we got our money's worth. Thank you Royal Caribbean!! Read Less
2 Helpful Votes
Sail Date: March 2019
My husband and I have never been on a cruise before. There is not enough communication by the ship or crew. We didn't know the first thing about cruising and or the charges. This was the most expensive vacation we have every been ... Read More
My husband and I have never been on a cruise before. There is not enough communication by the ship or crew. We didn't know the first thing about cruising and or the charges. This was the most expensive vacation we have every been on we suffered charges after charges. Would you like internet? charge... would you like a better dinner than the buffet? charge. Would you like to do something when you get off the boat, charge, Park your car, charge. You cannot even find a private beach within walking distance in Nassau, they are all private and you have to pay even to go to the beach. You want to play bingo, charge. Not enough to do on this ship!! Also don't go to Nassau Bahamas , dirty stinky and you get bombarded by locals to buy stuff the minute you get off the ship. The beds are hard, we had a horrible loud noise in our tiny cabin for two nights before it stopped!! We didn't get much sleep Read Less
2 Helpful Votes
Sail Date: March 2019
We booked this cruise through the RC website, along with a Universal Orlando package. First two days were at Universal, lodging at the Hard Rock Hotel. All transportation was provided. I only mention this to say the communication aspect ... Read More
We booked this cruise through the RC website, along with a Universal Orlando package. First two days were at Universal, lodging at the Hard Rock Hotel. All transportation was provided. I only mention this to say the communication aspect was kind of poor. We didn’t really get detailed instructions for the first part of the trip and had to figure things out as we went. I am comparing this to how a travel agent would handle this type of package. Saddest thing was the weather. 65 and a little rainy on ship-off day. Then, our day at sea was similarly cold, rainy, and windy. I’m pretty tolerant of being on a ship, but I was feeling pretty green after waking up on sea day. Captain said 10 meter seas! We upgraded to The Key and embarkation/debarkation were a breeze. I mean, amazingly quick and efficient. We self-carried off the ship and showed up at 7:10. By 7:15 we were off. Make sure to tell staff you have this and ask them how to use the benefits. It does include internet for all people in the cabin as well. We didn’t get much value out of this upgrade other than the things mentioned above, mainly because of weather and the nature of the ship itself. The ship is older and definitely shows its age in places. The cabin and hallways were worn from wall to floor. We had an ocean view at the back of deck 3 and I don’t think I’d do that again. We were right under the main kitchen and it was loud all night. However, the bed was comfy and everything worked. Service was top notch. Safwan, our room attendant, was extremely nice and attentive. He was great to the kiddos and always had a smile for us. Crisostomo and Mark, our waiter/assistant, were also amazing. Cris gave us a tip that made breakfast so much more enjoyable - eat in the Park Cafe! In all, it seemed everyone had a smile and a greeting for us that made us feel welcome. Food was good. As a former foodservice manager, I understand the difficulty in providing high level food to thousands of people. RC does an excellent job of this, though I wasn’t too impressed by the Windjammer. In fact, I hope I never have to eat there again. It was just too crowded and the food wasn’t that good. I’m comparing this to the Disney Dream buffet, which I thought was very nice. The pool deck is large and very nice. Two good size pools and four hot tubs. They opened the Solarium to everybody on the sea day, thankfully. Though I’m sure it annoyed the adults, there wasn’t much to do for the kids that day. Plenty of places to get drinks and they were consistently delicious. Speaking of drinks, I do wish I’d just bought the dang drink package ahead of time instead of the first day. Probably threw away $100 that way. We watched one show on night 1 and it was good. Just never managed to make it the other nights. It was Don Gray comedy and the kids loved it. Other nights we played bingo, trivia, watched karaoke, etc. The parade of flags on the last night was awesome! Never did gamble, but the casino looked decent. We have plenty of casinos at home, so it wasn’t a huge draw for us. Kids club was really well managed and the kids were always annoyed when we came to get them - a good sign! We utilized the kids club dinner once and enjoyed dining as a couple. As noted, the at-sea day was pretty lame. The crew added indoor activities, so it’s no fault of their own. We just had two kids cooped up in the boat. Originally had planned to use the Key for the rock wall and jumping attraction, but both were closed because of the weather. Nassau was fun! Last time I hadn’t really liked it much, but we walked down to Junkanoo Beach and the sun came out finally! Enjoyed some street food and drinks and swam the day away. The pier is open at Coco Cay, which made the benefit of priority status on the tender a non-issue. Well worth it of course, because it was so easy to get off/on the boat. While the water park still isn’t done, the humongous pool and new dining area is. Easily the best lunch of the cruise - they had some very good carnitas tacos. Weather at Coco was awesome and we just enjoyed every minute of the experience. Staff was quick to help with chairs and umbrellas. Tip: the farther you walk, the better your seat. Brought our own snorkels and used the complimentary life vests. Saw some fish and rays. Another tip: the pool is amazing and worth visiting. In all, we would do it again and hope for better weather. We liked RC for the fact that they make the whole cruise seem like a four night party. While Disney does kids very well, their adult activities sometimes seem like an afterthought compared to the plethora of things RC organizes for adults. Both have good kids clubs, but I think mine preferred RC because theirs was smaller and a little more personal. Read Less
1 Helpful Vote
Sail Date: March 2019
I booked this cruise at the last minute, about a month before it departed as a short spring break trip for my wife and daughter who is a freshman in college. My wife and I hadn't been on a cruise in over 25 years and weren't sure ... Read More
I booked this cruise at the last minute, about a month before it departed as a short spring break trip for my wife and daughter who is a freshman in college. My wife and I hadn't been on a cruise in over 25 years and weren't sure what to expect or how our daughter would enjoy it, however, a good time was had by all. Getting on and off the ship was really easy. We arrived at the ship about 5 hours before departure so going through the security and boarding lines only took maybe 15 minutes. We did the self-check out getting off the ship, and since our cabin was on the same deck and near the gangway, we got off in literally 10 minutes, super fast. If you are looking for the latest and greatest ship, this one isn't for you. The exterior of the ship showed it's age, and the interior decor is a bit dated, but it was very clean and comfortable so the appearance didn't matter to us. There was always a place to sit in the bars and public areas. The pool deck chairs in the sun filled up fast but we were able to find some. And we found plenty that were in the sun that were secluded away from the pool area if that is your thing. The pool bars are crowded, so at peak times it took time to get served. (Tip: Look for the waiters carrying the trays of rum runners and you'll get served quicker and it's a bit cheaper!) We did not buy any of the drink packages and this turned out to be best for us since we were going to be off the ship for two shore excursions, even with the high individual drink prices - $10-12 for a rum punch type drink, $~18 for two Blue Moon beers, $7.50 for two cokes. All prices include the mandatory gratuity. If you don't specify you just want the free water you will get $4 Evian water. I was under the impression that "cheap" bottled water was free, but that was not the case as on the day of shore excursions they had staff selling it for $2 a bottle. Then at other times you couldn't find it anywhere and had to stand in line to get water in a glass. This lack of free water would be my biggest complaint on this ship. The ship has a nice gym which we gazed at through the window but never entered. :-) However we did play ping pong, shuffleboard, and corn hole. The ship also has a climbing wall and bungee trampoline activities, and baby sitting if you need that. We purchased the wi-fi package and found it to be fast and reliable for the little times we used it. We also found the varied entertainment options on the ship to be enjoyable. Some were a bit cheesy like — Name that Lyric, 70's classic rock trivia, battle of the sexes, but still fun. The comedian show was very funny, and the RC singers and performers put on a good show. Basically if you like song and dance numbers, you'll be able to find something in your genre from the 60's to today playing somewhere on the ship. The late night pool deck dance parties were filled with young and old dancers and played classic dance tunes from the 80's, 90's, and 00's. Nightly movies were shown in the early evening on a big screen on deck. "Venom" and "The house with a clock in the walls" were playing during our cruise. The casino was easy to navigate and not too smokey and the wait at the bar was acceptable. The buy-in's at the tables were only $5 which was nice. The onboard shops had an assortment of go pro cameras, clothing, jewlery, and watches. My daughter bought a nice watch for her boyfriend at a significant discount, and of course tax and duty-free. We ate all our meals in the WindJammer cafe because our daughter isn't a big foodie so didn't want to be on a schedule, get dressed up, and take up to 2 hours for the meal. I can imagine the food was great though, because the Windjammer offerings were fantastic. Lots of different types of food and desserts to choose from. There was also a 24/7 soft serve ice cream available and pizza at night. We were never hungry on the trip. We took two shore excursions. One to Atlantis AquaAdventure in Nassau. The other snorkeling at the private beach Paradise Cove directly through Paradise Cove Snorkeling on Grand Bahama island. This was because our stop at CocoCay was cancelled due to construction so we docked at Freeport instead. Not sure how long the construction will last, but I would highly recommend this if you don't go to CocoCay. However, I would not recommend the Atlantis AquaAdventure. It is not a good value given the high cost (almost $500 for 3 people) and relatively short length of time at the venue. The Atlantis resort is massive, and it takes a while to shuttle to the resort, walk through the casino and grounds to get to the water slide areas, find a place for your stuff, and stand in the lines. There are 8 large slides there and we only had time to do 6 of them in 4 1/2 hours. Overall, this was a really nice trip that had something for my whole family. I would take another cruise again. Read Less
2 Helpful Votes
Sail Date: March 2019
This was my first Royal Caribbean cruise and I was so excited about it. We departed on a Friday at 4 PM and came back on Monday at 8 AM from Port Canaveral. The boarding process was simple and easy. Other than that, what a disappointment. ... Read More
This was my first Royal Caribbean cruise and I was so excited about it. We departed on a Friday at 4 PM and came back on Monday at 8 AM from Port Canaveral. The boarding process was simple and easy. Other than that, what a disappointment. We were in an adjoining ocean view room on the 4th floor next to the elevators. The design of the ship is terrible as there was a walking track right above our heads. We could here people above us starting at 6 AM each morning. The design for the bathroom is bad too as the shower faces out into the entire bathroom and it's very easy to accidentally wet everything outside the shower. The shower curtain was also gross as it had pink mildew on the bottom of it. You also have to call room service to have ice delivered as well as a corkscrew delivered and this typically took between 30 - 45 minutes. This ship is old and in desperate need of maintenance and painting as it looks worn and dated. There were several light bulbs out in the solarium pool area along with tiles missing in the overall design of the space. The food was terrible. We had 8:30 PM dining each night and the food was ALWAYS cold and the salad was soggy. I know how difficult it is to prepare food for a high volume of people, but I've been on other cruises and never received cold food. The crew was not friendly. I don't believe I received a smile from a single crew member the entire cruise. The entertainment was so dated. It was catered to 55+ age group. I heard that this ship is going to be docked for repairs in May and even with this knowledge my disappointment remains the same. No matter what ship I go on, I expect for it to be well maintained and for the staff to be friendly especially when an 18% gratuity is tacked on for everything. Royal Caribbean lost me as a customer forever because of my experience. The two positives from my perspective was that the bed was very comfortable and our cabin steward did a nice job cleaning our room each day. Read Less
3 Helpful Votes
Sail Date: March 2019
This cruise was to celebrate our mom's birthday. I booked us a junior suite which she loved. The rest of the family had interior rooms. The suite was beautiful however I only saw our room attendent once and that was because I hunted ... Read More
This cruise was to celebrate our mom's birthday. I booked us a junior suite which she loved. The rest of the family had interior rooms. The suite was beautiful however I only saw our room attendent once and that was because I hunted him down to ask for more towels, ice, coffee pods for coffee pot and menus for breakfast room service. These items are typically provided automatically. Water bottles are also typical however they were not provided in my room or my other family rooms. I always make it a point to get to know our stateroom attendent and always have had excellent service however this was not the case. The ship seemed a bit stingy with certain amenities. Half and half for coffee was only available in the main dining room. I asked for it in the windjammer and room service but was denied and provided with tiny containers of fake creamer. We all also paid for the drink package. The drinks are now being served in tiny cups and when you ask for a bigger glass they make it a point to tell you that just because you get a bigger cup doesnt mean you get more alcohol. There also seemed to be a shortage of bartenders at the busy pool bars with a max of 2 at each bar and sometimes just one serving a huge amount of people clamoring for a drink. The ship was very nice and clean on the inside however the outside was filthy and no windows were clean.....they were so dirty you could barely see out. Not once did we see any crew members cleaning the outside of the ship. I have always seen them doing this on other cruises. We wnt to the Atlantis aquarium excursion and We were very impressed and plan on going back. The casino on the ship was very clean and not too smoky. My son came home with an extra $900. Cococay jet ski was a blast like it always is. I will miss the serenity of the island once the new "theme park" is done. I doubt i will go back as i would prefer visiting an island not owned by the ship so they can nickel and dime me more. The changes to Cococay were not really necessary. All in all it was a good cruise and mom had fun which is what really matters. I dont think i would do this cruise again however and am hoping the stingy service was just on this ship and not a new implementation made on all the royal caribbean ships. Read Less
5 Helpful Votes
Sail Date: February 2019
We obviously read the reviews on here, and knew that this was an older ship that didn’t have all the bells and whistles of some Of the newer mega ships. We sailed with some friends and 4 days was a perfect amount of time to set sail ... Read More
We obviously read the reviews on here, and knew that this was an older ship that didn’t have all the bells and whistles of some Of the newer mega ships. We sailed with some friends and 4 days was a perfect amount of time to set sail for both of us. The food, while restaurants were limited, was still great. The pizza is the best I’ve had at sea for a quick snack. Eko and Sharron in the main dining room were top notch and work very hard to please every guest. Our balcony cabin, although dated, was very efficient and served its purpose. Our room steward was fantastic. We were in 8570. We did find hot water scarce after day one, but warm was ok. Our ports were Nassau and cococay. Nassau we just wanted to check out briefly to see the shops and check out the beach. It was nice we were able to take our drinks for our short walk through the town before heading back to the ship to enjoy a pretty quiet pool deck and take advantage of our drink packages. Cococay was unreal. We had a cabana booked on the private beach area. It came with our own private bar, buffettt and beach. They were very strict to enforce people without VIP bracelets were not to come into the private area. The butlers were always available to get us drinks and the buffet food was awesome. BBQ fare, salads, steaks, kabobs desserts etc. We can’t wait to return to this island when it is no longer under construction as the projected layout and design of pools and the water park look unbelievable and the construction is well under way. The entertainment on the ship was great with lots to do every night for all tastes. The beverages were amazing and I would recommend the beverage package if you like to drink. It came with a chip activated cup to use at self serve Coca Cola machines to save lining up at a bar for a Soda or non carbonated coke or Minute Maid product. All the top shelf drinks are included in the deluxe package. Pool deck was pretty good, really busy on sea day, but that’s always the case. Lots of tables in the shade if you need it and lots of unused loungers in the shade. If you want a chair by the pool good luck. Pools weren’t very busy though even on sea day. Casino is nice... was hoping for a poker game but there wasn’t enough to play anytime I went in. Roulette and blackjack was good although I didn’t win. It is smoky though as most are at sea. Embark and disembarkment were unreal. We were pre booked in and basically walked on the ship stopping once to meet friendly staff to take our photos for our ID cards. Literally 10 mins on the ship. Coming off was a small line for self service walk off as we had to leave first to catch a flight and that was also a beeeze. All in all it was great value for an older ship. Yes you can see some wear and tear but that was expected as we did our due diligence reading the reviews here before booking. If you want new and shiny don’t book this cruise. If you want friendly staff and delicious food and drinks and a good time, come here. Read Less
2 Helpful Votes
Sail Date: February 2019
My husband and I chose a short cruise on a small ship just to have a quick getaway from the freezing temperatures we have been experiencing this winter. Enchantment is clearly an older ship that could use some updating, but we had a great ... Read More
My husband and I chose a short cruise on a small ship just to have a quick getaway from the freezing temperatures we have been experiencing this winter. Enchantment is clearly an older ship that could use some updating, but we had a great time and perfect weather. Port Canaveral is great, we love cruising out of this area as it is so laid back and easy to navigate. Took a shuttle from the rental car drop off and embarkation went smoothly. I enjoy a smaller ship in a lot of ways, and found the food to be much better quality than some larger ships I have sailed on. Not a lot of options for specialty dining but the main dining room was great, and service was good. There is a lot of wear and tear throughout the ship, usually one of my favourite places to spend time is the solarium but it could really use some updating. Around the ship it's easy to spot things like worn out carpet and marks on the walls, but if you are easygoing whatsoever it is easy to look past. The director and activities manager were great, Love and Marriage was hilarious as usual. We missed most of the shows due to our late dining time, but my husband really enjoyed the late night comedy show. We went to karaoke at Boleros almost every night which was a huge hit, lots of good singers for such a small ship! In Nassau we went on a snorkelling excursion, a small boat took us all to a reef off Athol Island. I really enjoyed it, my husband who is more of a pool than an ocean guy would have liked it better on a calmer day. The people running the tour were great. In Cococay we booked a spot on a private area of the island with two loungers and a shade. Lots of construction going on everywhere but it wasn't disruptive, we had a perfect beach day and saw stingrays and two small sharks while we were swimming which was very cool. Can't wait to see the island once all the construction is finished. We opted for early disembarkation which was a great choice, usually we sit around the ship without really being able to do anything for a couple of hours but we decided to try this and I'm so glad we did. Got off the ship early so the port was very quiet and quick, had our bags with us, and drove to Orlando and got some shopping in. Read Less
1 Helpful Vote
Sail Date: February 2019
This cruise was from a supplier so it was a free trip. The main dining area was excellent. The drink package was included,so this was good. On the other cruises we have been on room service was included, not on this one. We had movies ... Read More
This cruise was from a supplier so it was a free trip. The main dining area was excellent. The drink package was included,so this was good. On the other cruises we have been on room service was included, not on this one. We had movies on the television all the time, not so on this one.The cruise entertainment just a way to stay busy again not great. The dinning experience was very good for this ship. Only thing missing was red wine vinegar for the salad. The food selection for a 3 day cruise was adequate. I recommend the formal dining for a slightly better variety. We really missed having in room movies to just lay in bed and watch. The ships activities need to be revamped. I thought the entertainment was set up more for college kids. Been there done that. Overall fun trip, just not one I would have paid for. Did not meet expectations. Read Less
1 Helpful Vote
Sail Date: February 2019
This ship, while a bit dated is still a BEAUTIFUL ship! Very clean and the staff is super friendly!! The food was amazing whether dining all you can eat or choosing one of the specialty restaurants. We did choose one night at Chops ... Read More
This ship, while a bit dated is still a BEAUTIFUL ship! Very clean and the staff is super friendly!! The food was amazing whether dining all you can eat or choosing one of the specialty restaurants. We did choose one night at Chops Grill and it exceeded our expectations. Our jr suite was wonderful, comfortable and clean! The bathroom is spacious! We enjoyed every single minute of our cruise!!! We definitely love RCI cruise ships and will come back again!! Coco Cay is beautiful and easily accessible. We did purchase “the key” and it was well worth it! Very easy check in and boarding! Overall this cruise was excellent and relaxing! The staff really does go above and beyond to please! I would suggest purchasing packages for excursions and the “Key” before the day of the cruise, but they have better deals on drink and dinner packages once you board the ship. Be sure to pre-register online! Everything will go smoothly! Read Less
3 Helpful Votes
Sail Date: February 2019
We have sailed on my RCCL ships and have enjoyed all of our cruises This ship, however, needs to be taken out of commission for stem to stern maintenance and refurbishment. The hull is covered with rust. There is rust around many of ... Read More
We have sailed on my RCCL ships and have enjoyed all of our cruises This ship, however, needs to be taken out of commission for stem to stern maintenance and refurbishment. The hull is covered with rust. There is rust around many of the windows. The windows are dirty. The pool areas are grubby. The furniture in our cabin was shabby and gouged. The food aboard is typical for Royal Caribbean. Neither especially good or bad. One thing that is new is a $7.95 charge for each room service delivery, which is outrageous. Room Service used to be complimentary (except for overnight service) and this type of “nickel and dime” up charge diminishes the upfront pricing of a cruise. Fortunately the staff and the service are excellent, which mitigated our disappointment with the condition of the ship. We will absolutely sail with RCCL again. We have another cruise planned for April. But I suggest you steer clear of this ship until the company spends some time and money to make Enchantment if the Seas sparkle Read Less
1 Helpful Vote
Sail Date: February 2019
Cruised with family on this four day trip. I wont go so far as to say, it wasn't bad, but I certainly expected more. We rented a Junior Suite and it was adequate with an excellent stateroom attendant named Daniel. The food was ... Read More
Cruised with family on this four day trip. I wont go so far as to say, it wasn't bad, but I certainly expected more. We rented a Junior Suite and it was adequate with an excellent stateroom attendant named Daniel. The food was average, at best. The buffet food area was small and during dining hours, it was so crowded, you had to stand in a long line to get the dish you wanted. There was one small counter for deserts with little choices and wasn't worth the 5-10 minute line. This ship needs overhauled and updated. The windows were filthy and I never saw any attempt by the staff to clean them. Long lines always at guest services. The casino was also disappointing. Limited tables with none of the popular games like Let it Ride or Mississippi Stud. The staff was always friendly and helpful, so thumbs up to them. Read Less
3 Helpful Votes
Sail Date: February 2019
Just got back from a 3 night cruise. Overall we had a fantastic experience. This was our 4th cruise and first with RCL (2 Celebrity and a princess before). We are a 40 year old couple from the US. We plan to check out other RCL ships for a ... Read More
Just got back from a 3 night cruise. Overall we had a fantastic experience. This was our 4th cruise and first with RCL (2 Celebrity and a princess before). We are a 40 year old couple from the US. We plan to check out other RCL ships for a future cruise with our child. --we did the online pre-check in process. we ignored the time we were forced to choose for embarking and showed up early at 9:45am since that was when our hotel shuttle dropped us off - we got on the ship quickly and hassle free, roughly 10:45am. Windjammer didn't open until after 11:30 though.but we could stroll around and check things out. Very impressed how quickly we got on board!!! --our window room was comfortable had a ton of drawer storage.We couldn't get a balcony (they don't have many) so this was our option...next time I think we'd just do interior if the balcony isn't available as the window didn't really do much for us. Be aware that there is no fridge. Room was clean but showing some age here and there. room steward was polite and courteous. A few little things were off..like, no pen and pad of paper in the desk.... and our standard size suitcases did not fit under the bed so they sat on a chair, which was in our room for unexplained reasons..perhaps as a suitcase holder...?. --dinner in main dining room was quite good and our service was excellent. our wait staff got to know us and were really on point with their hospitality and menu recommendations. Husband ordered a steak from Chops on the last night, while we were in the main dining room. his medium steak came rare and bloody red. they sent it back and brought a new one that was medium on the ends but 100% pink/rare in the middle. he decided it wasn't worth sending it back again.. I was disappointed for him since he really loves steak and that was a special treat for him to enjoy on our last night. (as a business traveler who eats at expensive steakhouses, I think it would be fair to say he knows good quality steak and what "medium" looks like ....and this part of our experience was sub-par, esp since there was an up-charge--the lesser quality steaks served off the menu were cooked better!!! ) --breakfasts at windjammer could get a bit crowded.... or not, depending on the time that we went, but we always found a seat and could get what we wanted without too much wait. we liked getting omelettes made-to-order and found our food experience good there. -- disappointed that room service had just under $8 up-charge for lunch/dinner/late night dining choices. The only free breakfast items for AM delivery were things like cereal and toast, everything else was an up-charge. This was the first cruise we were on where there was a room service up-charge, which was a bummer. We loved having the option of room service on our past cruises. --not much for late night dining/snacks. no late night buffet in Windjammer, just some small items elsewhere. really bummed about this. --ship's windows were filthy. Our last 2 celebrity cruises, they had people cleaning windows and doing exterior maintenance every time the ship was in a port. there was soot on the windows the stern area. many of the windows had residue. many of the other spaces were clean but it was the little things...like dirty and moldy cup holders in the theater that tells me that this ship needs either a deep clean or a refurbishment. --it bothers me that there is no way to hear ship announcements in our room. I wish they had an opt-in where I could pick up the phone or turn the TV to a station to hear it. --entertainment and "fun" was good. there were more things to do in the later hours than the past celebrity cruises we had been on. Definitely more of a party vibe (which may or may not be good, depending on what you are looking for). Just be careful if you book a stateroom that is close to a bar, if you don't want to stay up late. We were on this cruise to have fun and it totally delivered. Upbeat, having-fun vibe everywhere. --downloaded the app but could not get it to work properly for me once we left Port Canaveral. --disembarking process was pretty good. long lines to go through customs for us once we got off the ship, but was otherwise as expected. Nassau --they cancelled our Pearl Island excursion due to "low participation". we were concerned when it didn't show up on our app a few days before, like our other booked tour, but no one notified us until we got on board. no email/cancellation notice which was irritating since then we had to make a new choice quickly (and clearly they had cancelled it before embarkation day). also irritated since they had advertised this tour on their program as a good choice and then cancelled it on us since it wasn't going to make them money....we did get a 10% discount on a new tour and the excursion staff was helpful in getting a new gameplan. Did the VIP beach experience at Blue Lagoon. Ultra private, less than 15 people in our area. Service and light lunch was good. Not a lot of swimming, area was pretty rocky. It was quiet and restful. But for the price, next time we will check out the other area on Blue Lagoon or try Pearl Island again. Our ride back to Nassau was delayed and we missed our 6pm dinner time. We were able to switch to an 8:45pm time w/o problems. Ride back to Nassau dropped us off in a busy area and we needed to walk through lots of street vendors to get back to the ship. It was a nice tour overall but I don't think the value was there for the $$$$ price we paid. Thought the beach at Coco Cay was better.... Coco Cay We did the Beach Loungers on Coco Cay. For $60 for two people, this was a great value as it gave us VIP bands and access to a separate beach area, shuttle service to the other area, a different bathroom, bar and service staff just for the cabanas and lounge renters. The floating Tiki bar was a riot. The beach was clean and the water was warm. There's construction going on but we could not hear it in our area. Will 100% do this again next time. It will be nice when you don't need to take the tender to shore, once the new pier is done. Overall-- we had a really good time. We were there to relax, have fun, eat too much and get some sunshine. I think this cruise delivered our wish list items and would go on it again. We plan to check out some of the newer RCL ships in the future, first. :) Read Less
Sail Date: February 2019
Originally got a cruise voucher for taking a time share tour (horrible experience) so wasn’t sure what to expect. We paid extra to upgrade to a balcony room with drink package and stayed the night before in Port Canaveral. From the ... Read More
Originally got a cruise voucher for taking a time share tour (horrible experience) so wasn’t sure what to expect. We paid extra to upgrade to a balcony room with drink package and stayed the night before in Port Canaveral. From the moment we showed up at RC’s cruise terminal until we boarded the large staff went out of there way to ease the process. We registered /checked in ahead of time and literally were thru security and on the ship in 30 minutes. Once aboard I could not believe how friendly and helpful the staff was. Being a smaller ship we found our way around quickly and were able to get our cabin mid afternoon where we met Dindo a wonderful cabin steward. That evening our waiters Yogi and Anou took great care of us for the duration of the cruise. Bobby the cruise director really made the cruise fun and full of laughter, don’t miss any of the events or shows he is a part of! His entertainment staff is very talented and supposedly RCI is bucking the trend of eliminating a live band/orchestra. Kudos also to Captain Larsen for deciding to sail the first day when a wind event prevented us from stopping at cococay. On the return trip the winds had died and we had a wonderful experience at the island with some excellent beach time and snorkeling off shore. The food on ship and shore was average and plentiful but it was the level of service that was over the top. All in all the crew (everyone from captain to drink cart guy) went out of their way to ensure a memorable time for these “newbies”! Others have bashed the ship for being rusty and dated which it is but the old girl has been around and it’s the crew that makes this ship a great first time experience! Can’t wait to get our feet wet again and yes it will be with Royal! Read Less
Sail Date: February 2019
This was our 7th cruise, we have sailed Seabourn, Paul Gauguin, Holland America, carnival, and this was the third time on RCCL. It was 4 nights we were on deck 7 with a balcony. Room was as we expected, small but had plenty of storage. We ... Read More
This was our 7th cruise, we have sailed Seabourn, Paul Gauguin, Holland America, carnival, and this was the third time on RCCL. It was 4 nights we were on deck 7 with a balcony. Room was as we expected, small but had plenty of storage. We also found it very quiet. We ate most meals in the main dining room and they were good, not great. The wait staff was excellent. We also enjoyed the food in the solarium area. Our favorite bar was the Schooner Bar, the drinks and trivia were fun. We did a great wine tasting on board. Coco cay was wonderful, we rented a cabanna, but wished we would have rented the bungalow, water was much warmer on that side of the island plus there was a floating bar. We did have a nice private bar and lunch area, the food in the private area was very good, steak, shrimp and salmon kabobs, ribs, burgers, etc. Nassau was fun we walked to the John Watling rum distillery, enjoyed the tour, tasting and a drink, went on to gray liffe to try chocolates and wine. We had a great time, it was just a getaway and served us well. One caution to those with allergies, twice I asked what was in a seafood dish and was told shrimp when it was in fact mussels, which I am allergic to, thankfully I looked in my coconut soup and saw it was a mussel before eating it! Nice cruise. Read Less
2 Helpful Votes
Sail Date: February 2019
We selected this cruise because we love royal Caribbean cruise line and we need a quick vacation to give us a break from the cold. I’ll keep it short. Pro’s Great food Excellent staff Clean ship Beautiful areas to ... Read More
We selected this cruise because we love royal Caribbean cruise line and we need a quick vacation to give us a break from the cold. I’ll keep it short. Pro’s Great food Excellent staff Clean ship Beautiful areas to stop in for excursions or just leaving the ship Organized staff and services Cons Not much to do, not enough ship activities Old, old ship. Everyone was saying how outdated the ship and rooms were The coco cat water park was not open yet and we were under the impression it was by all the pics online, very disappointing I will for sure travel Caribbean again but never on the enchantment. Many times during the four day stay I was bored and so were my kids. They had late dinner start times and many times that the adventure oceans kids area wasn’t open. Each day we spent many hours hanging out in our room waiting for something to open or to start. The pool area is old with no slides or much to do so you can only spend so much time there. This wasn’t a win for us. Skip this cruise. Read Less
Sail Date: February 2019
Did a 4-day Enchantment Cruise in February. Used Port Canaveral. One day at sea, one at private island (Coco Cay), one in Nassau. Nothing new to add from other reviews. However, there were a few noteworthy positives and one ... Read More
Did a 4-day Enchantment Cruise in February. Used Port Canaveral. One day at sea, one at private island (Coco Cay), one in Nassau. Nothing new to add from other reviews. However, there were a few noteworthy positives and one overwhelming negative: There were two particularly positive aspects of our cruise on the Enchantment (our seventh RC cruise). The food was incredible. Quality was high, portions were generous, and service great. This being in stark contrast to a brief RC cruise from Tampa to Key West and Cuba last June, when the quality was terrible, portions small, and service indifferent. RC seems to have completely righted the ship, pun intended, regarding their food service. It was the best ever even compared with two Celebrity Cruises. We do not define our satisfaction with a cruise based on the food (we are not big eaters); but, one should not overlook the seemingly great turnaround by RC with its food service. And, the entertainment was as good as we've observed on any of our 13 prior cruises. The dance troupe, in particular, was incredible: high energy, great choreography, and extremely entertaining. And the bad news: As in the past, we checked in well before our departure on the RC website and obtained our Set Sail passes (months ago). To do so, we provided a credit card and affirmed that we could go cashless on the ship. We went to disembark and were not permitted to do so. Instead, we were directed to the Guest Services desk and into a line with at least 40 people. Ultimately, we were told that we needed to present a credit card because they had none on record--even though the night before, when we obtained our balance from Guest Services, the paper showed the last four digits of our credit card!. Too, we had the page from the Set Sail application showing we entered the credit card, but the RC Agent insisted that none was on record (subsequently, we learned almost everyone in line had the same experience). We provided a credit card and the Agent asked if he could keep the paper proving a credit card was of record long before we boarded. We were over 90 minutes late in departing and this stressful delay caused us to just barely make our flight out of Orlando. This episode gives rise to two questions: (1) What happened to the credit card we put on file? and, (2) If they were missing a credit card for us (and most of the other guests in line), why didn't they call us on one of the four prior days when we were on the ship to obtain a credit card instead of pulling us out of the departure line and delaying our exit? Needless to say, an otherwise stress-free trip became very stressful and the therapeutic benefits of the Cruise were undone by Royal Caribbean's ineptitude and unsophisticated way of handling the matter. The Guest Services station during this debacle was thinly staffed (there were two open terminals) and no supervisor was visible. The agent was neither contrite nor understanding. He acknowledged that they had a problem with their computer system, but failed to show any compassion to the many people enduring a needless delay in exiting. Our loyalty to RC has abated and, as a result of this problem, we likely will take our business elsewhere. Our travel agent was made aware of the situation and said she would take it up with RC. That was nearly 45 days ago and she acknowledged that she received no feedback from the cruise line. I guess they can afford to be arrogant with full ships and great earnings. But company's like RC are built one consumer at a time and they likely have lost this consumer! Read Less
6 Helpful Votes
Sail Date: February 2019
Had 2 cabins took 2 of my grandchildren noise from Centrum until late night and people dragging furniture all hours above me did not make my cabin comfortable .The ship is in desperate need of an overhaul everything looks worn and dated or ... Read More
Had 2 cabins took 2 of my grandchildren noise from Centrum until late night and people dragging furniture all hours above me did not make my cabin comfortable .The ship is in desperate need of an overhaul everything looks worn and dated or rusted .I don't think they every cleaned any windows on any deck and them taking 2 days to get a chair replacement that my handicapped wife needed only came when I went to Guess Services and made the suggestion "why not take one out of an empty cabin" ,within an hour it arrived .Food it fair ,although I give the crew high marks for their friendliness. I also had another incident in regard to my wife's handicappedness and this is second time with RCL ,another in September on the Oasis which has left a bad taste for me . I finalized a 15 day Panama cruise in December and you bet it is not with RCL. Read Less
Sail Date: January 2019
Let me start by saying this is our 17th cruise and 11th on Royal Caribbean, so we know what kind of service to expect from RC. There were many positives about this cruise. The lines were short and check-in and boarding was very quick and ... Read More
Let me start by saying this is our 17th cruise and 11th on Royal Caribbean, so we know what kind of service to expect from RC. There were many positives about this cruise. The lines were short and check-in and boarding was very quick and smooth. We actually arrived about an hour before our scheduled time but no one mentioned it and all staff we encountered at the port were super nice and friendly. Lunch in the Windjammer was great as usual. The cabins were (supposed to be ) ready at 1:30. This is where we were so disappointed. Our cabin was nasty! We were shocked that this was allowed on a RC ship. The drawers were full of hair and dust, There was a big sticky place on the counter top where an old cruise compass had been and bits were stuck to it. It was about a 3" circle so no way the cabin steward could have missed it. There was something black on the bathroom wall and a wet soapy mess on the bathroom counter. We had some packs of Lysol wipes so we had to start cleaning before we could unpack. We had to find our steward to ask for towels several times. The cruise compass that was left on our bed had the incorrect times for shows for the first night. Due to this we missed the first show. After realizing it, we went to the guest services officer, Yabin and he was very nice and apologetic but there wasn't really anything he could do. He did offer to send us wine or chocolate covered strawberries and we realized it wasn't his fault, we were just disappointed on missing the show. I have never heard of this happening and I actually took pics of the correct compass beside the incorrect one to prove that I had not mixed up the dates or times. Actually the issues with our cabin steward was the only issues that we had. A few days later we came back to our room and found that he had thrown away our stack of cruise compasses that we had been saving on the bedroom counter. When we asked him about it he said "you should have told me you wanted to save them. We are told we have to recycle them." Really, he took them off our counter and got rid of them???? Wouldn't you think they would recycle them after that guest's cruise is over? I did want to save them, but ok. We have never had to ask a cabin steward not to throw away things before. Our cabin steward's name was Angus. If you happen to have him, please know that his work isn't typical of RC, usually they are great! I want to compliment our waiter and assistant in the dining room. We had second seating and our waiter Uri and assistant Mei were awesome. The food was great in the dinning room and in the windjammer, no complaints there. During our 4 days onboard, we met and chatted with several crew members and everyone was very nice, friendly and willing to stop and talk. The Enchantment is in need of a refurbishment soon as she is showing her age. Most common areas are still in pretty good shape but the cabins are pretty worn and rust is showing on doors and hinges. We didn't leave the ship at either the private island or Nassau. It was too cold for us to swim so we decided to stay on and relax and we have been to Nassau several times. We did spend a great deal of time in the casino and all the casino staff were super! Read Less
6 Helpful Votes
Sail Date: January 2019
For starters, all of the negative complaints on here are more than likely from people who have nothing else better to do with their time but complain. The ship is out in the ocean 365 days a year, it will have rust. There will be wear and ... Read More
For starters, all of the negative complaints on here are more than likely from people who have nothing else better to do with their time but complain. The ship is out in the ocean 365 days a year, it will have rust. There will be wear and tear on the furniture in the rooms. Stop being so nit-picky and just enjoy yourselves! Our only complaint from this cruise was the fact that the "adults only" was not enforced in the Solarium. I understand they opened the pools up on the first day for children because of the cold weather, but there were still families with small children in there the rest of the week. They weren't using the pools, they were getting food from the cafe - which again, I understand it may have been the only food available at some points, but they should have been asked to go back out on the deck to eat it. Instead of the peace and quiet that we went into the Solarium for, we had crying and screaming children - some of which were running around. It was rather upsetting that this was allowed, as it was advertised as ADULTS ONLY. We were on our Honeymoon and left my 11 year old at home for a reason - not to have to deal with other people's kids, because most of them didn't care and just let their kids do what they wanted to do and didn't even attempt to keep them quiet. The only other "issue" was the confusion on dining in the main dining room. I didn't sign up for My Time dining, in fact our papers said our dining time was 6:00. However, when we got on board, we found out we had My Time dining. While it is convenient, I loved the cruises I have been on in the past where you get to know your serving team and they get to know you - we didn't have that this time. Other than that, our cruise was very enjoyable. Our stateroom attendant - room 7650 - was great and attentive. My husband and I had great service at the bar - he had no complaints on the alcoholic drinks. We also had amazing service in the main dining room by Pablo. He was the assistant waiter, but the actual waiter was quite busy, so Pablo took over and was simply AMAZING. I would have loved to have him the whole cruise, but we had him the last night. Again, this was our Honeymoon, so the little celebration they had in the Viking Lounge on the 11th floor was very nice and a pleasant surprise. We paid extra for a balcony room and it was the BEST decision made - our room was very spacious, clean, and definitely worth the extra cost from an inside room. Getting on and off the ship was a breeze. We got to skip most of the lines for the Embarkation because we had passports and filled out all of our information online prior to the cut off. Debarkation was even better - we did the self assist and were off the boat in record time. We stood in line for a little while, but we still went from standing in line, going through customs, getting to our car and onto the highway in less than an hour - we were on the highway by 8 am. Previous cruises I have been on took forever, so this was great. We will definitely be back, just not sure when as I went on this cruise 5 months pregnant, so it might be a while. :) Read Less
3 Helpful Votes
Sail Date: January 2019
My husband booked this cruise as a birthday present and it was a nice gift. I was disappointed in how dated this ship is. Complete with an abundance of brass fixtures and maple wood furniture. The issues that were a sticking point with me ... Read More
My husband booked this cruise as a birthday present and it was a nice gift. I was disappointed in how dated this ship is. Complete with an abundance of brass fixtures and maple wood furniture. The issues that were a sticking point with me was how dirty the windows surrounding the ship were, both inside and out. From all accounts, it seemed that the windows have not been washed since Whitney Houston was at her prime. And other things such as torn fabric and damaged furniture. The food was decent, The Chop Grille was a nice treat. We stayed in a balcony cabin. Again, just very out dated and old. This ship needs to go back to the docks for a major refurb. The cabin was kept clean and the room attendant was very attentive and did a great job. For the same amount of dollars, I could have gone a nicer ship. Read Less
2 Helpful Votes
Sail Date: January 2019
We booked last minute to get on a cruise this year. This was our 11th Royal Caribbean cruise but we've never been on anything less than a 7 day itinerary. I wasn't expecting a lot, but was pleasantly surprised. The staff ... Read More
We booked last minute to get on a cruise this year. This was our 11th Royal Caribbean cruise but we've never been on anything less than a 7 day itinerary. I wasn't expecting a lot, but was pleasantly surprised. The staff crammed nearly every event of a 7 day cruise into a 4 day span. Bobby the cruise director was outstanding. Entertainment was good with the headliner show very good. Coco Cay is a good stop and will only improve with the completion of the water park there. We don't think much of Nassau and didn't go ashore there. The final day of the 4 day itinerary is a slow cruise sea day with lots to do. Dining room service was perfect. The food was typical Royal Caribbean. It's not gourmet but I never left any venue hungry either. Our cabin steward was efficient and satisfied every need. The phone app to use onboard was a surprise to us. Maybe because it was a last minute booking, we missed that detail. Our next cruise, we'll be better prepared for that. Now, this isn't the queen of the fleet by any means. The exterior of Enchantment shows its age but the interior is well maintained. Bottom line is that I'd have no reservations about booking this cruise again. Read Less
2 Helpful Votes
Sail Date: January 2019
I went on my bachelor trip in late January and we cruised on Royal Caribbean's "Enchantment of the Sea". Needless to say it was the greatest vacation I have ever embarked on. This was the first real cruise I've been on, ... Read More
I went on my bachelor trip in late January and we cruised on Royal Caribbean's "Enchantment of the Sea". Needless to say it was the greatest vacation I have ever embarked on. This was the first real cruise I've been on, and I was interested in how the overall service would be. Here is a short summary of the important components when going on vacation for this ship: Cabin: We stayed in an interior cabin where the rooms are not as big as the ones on the exterior of the boat. Although it was a little small, the cleanliness and kindness of the staff was phenomenal. Food: I thought that the food would be simple (tacos, pizza, chicken, etc.) and although you still have those options, you can choose anything from beef tenderloin, prime rib, escargot, lamb shank, and much more. Great tasting and the waiters were impeccable. Service: By far the thing I was most impressed with on the ship. All of the staff make it very clear that their number 1 priority is to serve you. Drink getting empty? Someone will be there to offer to get you another. Questions regarding the amenities? Staff are very knowledgeable on the location. Overall value: We paid $426 per person for a 3 night cruise (we got the unlimited drink package however, so if you do not get this then it would've been $276 per person). 95% of things on the ship is inclusive in the value you pay, including tip. I would rate the value as excellent. "Enchantment of the Sea" was the first cruise I've sailed with Royal Caribbean, and it certainly will not be my last. I assure that if you choose to sail with this company, your expectations will be exceeded. Read Less
Sail Date: January 2019
We always cruise Royal Caribbean. We have done Disney (great but expensive) and Carnival. We always come back to RC. Last year we cruised on the Oasis. We wanted aomething quick this year and knew this boat would not even compare to ... Read More
We always cruise Royal Caribbean. We have done Disney (great but expensive) and Carnival. We always come back to RC. Last year we cruised on the Oasis. We wanted aomething quick this year and knew this boat would not even compare to that, and I wasn’t expecting it to. I knew it was a small ship,when we booked it. Pros Entertainment was good. The cruise director Bobby is really good. 70s party! Don’t miss it! So much fun! Ceremony of Flags was very nice. Most of the staff we encountered were very friendly. The DJ was great! Jimmy Hopper who was the headliner show was amazing! Cons Ship is old and shows its age. Room was dirty. Shower had mold, baseboards were filthy, there was hair in the drawers and my son stepped on a peice of glass the first day we were in the cabin. We were pretty much rained out in Nassau. Which I know RC can’t control. However since everyone was hanging around on the boat there was nothing to do. Since it was a port day there was not much planned on the activities calendar. RC didn’t do anything to help entertain all these people either. The pool was closed due to weather and everyone was just sitting around. The food was mediocre at best. We never had a meal we were wowed by. Windjammer cafe is way to small to,accommodate the guests on that boat. It was always packed and hard to find a seat. Our room steward was ok. I’ve had far better. He did the minimum to be done. The only time we ever saw him was when he came to apologize for the glass on the carpet. We got no towel animals. Lol Some staff is either overworked or hate their jobs. I encountered this more on Cococay. They were not friendly and actually kind of rude. Our trip was not terrible, but I have had way better food and service on other RC ships. This one definitely needs a little tweaking Read Less
4 Helpful Votes
Sail Date: January 2019
This cruise was absolutely terrible, this was me and my husbands first cruise experience the cruise ship is so unorganized. The cruise never told us anything about downloading an app that tells you the time of everything and also did not ... Read More
This cruise was absolutely terrible, this was me and my husbands first cruise experience the cruise ship is so unorganized. The cruise never told us anything about downloading an app that tells you the time of everything and also did not supply us with Times of dinner, breakfast, or lunch. The last day of the cruise we got a bill with everything we had purchased they ran my card for the drink packages the first day ,and still wanted to me to pay for it. They told us that it would just come out of my bank account. They didn’t not inform us the that it would just be coming out of my bank account when we purchased it . There was no warning about how in Nassau the Atlantis location you had to purchase 5 different passes just to go through the building. You aren’t allowed I’m the swim in the pools or go on the beaches without buying a pass in the Nassau Atlantis location. The bands on the ship where terrible as well. Read Less
Enchantment of the Seas Ratings
Category Editor Member
Cabins 4.0 4.0
Dining 3.0 4.0
Entertainment 4.0 3.9
Public Rooms 4.0 4.2
Fitness Recreation 4.0 3.8
Family 4.0 3.8
Shore Excursion 4.0 3.9
Enrichment 3.0 3.6
Service 4.0 4.4
Value For Money 4.0 4.0
Rates 4.0 4.2

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