2 Helpful Votes
Sail Date: May 2019
The room 3068 -good The Ship- ok lots of visible rust The coffee beverage card- insanely stupid and screws You over: buy a card $32-34 good for 15 drinks NOT!! It is treated as 1 mark off for every expresso shot. So if a drink is $3 ... Read More
The room 3068 -good The Ship- ok lots of visible rust The coffee beverage card- insanely stupid and screws You over: buy a card $32-34 good for 15 drinks NOT!! It is treated as 1 mark off for every expresso shot. So if a drink is $3 or 5 if it has more than a single shot they will mark your card for every shot. $3 cost for an Americano they charge you 4 drinks on card. So you can only get 3 and 3/4 drinks for a total of $12 if bought outright but $32 + if you use discount card !! Bad math jerks!! I can buy 15 $5 Frappuccinos for $75 but only 3 3/4 Americanos - YOU ARE STUPID IDIOTS!! Staff - they were great if not amazing this trip over last year. FOOD- can you say average and lacking in choice and mediocre quality!! Entertainment- good comedians but lounge performances were highly lacking. You have cut corners so much that you SUCK!! Royal I gave you two years and $$$$ thousands of dollars. Carnival kicks your but at everything!! I suggest you go over to the compete date learn how it’s done right. Read Less
1 Helpful Vote
Sail Date: May 2019
We started cruising in 1992. We go on 1 or 2 a year. My wife and I decided to go on Enchantment's first cruise out of Galveston. Boy are we glad we did. It was the best cruise in years. Yes the ship is older and yes it could use some ... Read More
We started cruising in 1992. We go on 1 or 2 a year. My wife and I decided to go on Enchantment's first cruise out of Galveston. Boy are we glad we did. It was the best cruise in years. Yes the ship is older and yes it could use some more paint but the crew and the food more than makes up for it. The food was above expectations, especially the windjammer. The crew was unbelievable even though we expect a lot from RCCL. As a rule we expect Royal to be a step above the rest and they rose above that. We did not do any shows. Grand Cayman was OK as usual. Cozumel seems to never change. Costa Maya is horrible.Just a poor poor town and beach. We went to the beach and stayed 20 minutes. Took taxi back to port area. Port area is very nice and clean. There is no reason to leave the port area. Read Less
2 Helpful Votes
Sail Date: April 2019
We have been on many cruises. First time on Royal Caribbean. Worse, boring, and not friendly Cruise ever!! No entertainment on the pool area deck. The DJ was terrible in the Viking Lodge ,stopped the music, and turned on all bright lights ... Read More
We have been on many cruises. First time on Royal Caribbean. Worse, boring, and not friendly Cruise ever!! No entertainment on the pool area deck. The DJ was terrible in the Viking Lodge ,stopped the music, and turned on all bright lights every time someone spilt a drop or dropped a drink. The centerium area of the boat was mostly dead and the bar was design were your back was to entertainment area. The ship was old and didn’t looked kept up. There were a few issues with the electronic part. Even the guy doing (employee) music trivia complained about the age and out dated equipment. Honestly felt like we were at a floating nursing home. If bingo is your thing, Royal Caribbean Cruise is for you. On a positive note, we did like that the drink package was unlimited and usable off the boat. CooCay was very nice and well kept. Pool was clean and service was decent. CooCay was definitely the best part of the whole trip. Never again! Carnival ships in the future. Read Less
4 Helpful Votes
Sail Date: April 2019
Let me start by saying we are not fussy cruisers. My wife and I take most things in stride. If your looking for a brand new ship then cruise in a new ship. This one shows her age BUT....we had a great time. This was our 40th wedding ... Read More
Let me start by saying we are not fussy cruisers. My wife and I take most things in stride. If your looking for a brand new ship then cruise in a new ship. This one shows her age BUT....we had a great time. This was our 40th wedding anniversary and we were joined by my wife's twin sister and her husband doing their 38th anniversary (kids lol). We have cruised most ship from Oasis class down. We made diamond on our trip as well. Boarding was a breeze. We got to the port at 11:00am and were on the ship by 11:30. This was the fastest embark I've ever had. Then we had a nice lunch in the Windjammer and hit the pool and the hot tub before going back to our room for muster call. We ate at the included dinning only. The first night they wanted to split us up to 2 tables. They quickly straightened it out. While the menu is a bit repetitive we still found good food to try. The wait staff was truly outstanding. The vision class of ships have a great view from most public rooms. The smoke from the casino is very noticeable in near by rooms like Boleros. Being a non smoker this was a real downer. They need better ventilation in the casino. Finally a great shout out to Luni in guest services, Gener and Inyoman our wait staff and Martin in Windjammer. These and many others made this a great cruise for me! Read Less
4 Helpful Votes
Sail Date: April 2019
I choose this cruise because of the destination and the pictures on the web. However, I quickly found out that this boat was not at all how it looked on the site. The paint was peeling on the wall of the boat inside and out. Crew was ... Read More
I choose this cruise because of the destination and the pictures on the web. However, I quickly found out that this boat was not at all how it looked on the site. The paint was peeling on the wall of the boat inside and out. Crew was painting areas of the boat throughout the trip. The boat had nothing exciting to do. The arcade only had 4 games. It was the size of a closet. The pool was over run by children day in and day out. The hot tubs were consistently occupied by children And they were supposed to be open 24 hours but were closed each day before the pools as well. This was not a boat for couples or married pple. Only families with small children. The food was less than average and our beds were like sleeping on a slab of concrete. We had back pains every morning and tossed and turned all night. Cococay Beach was horrible. It was under construction and there was basically nothing to do there at all. Nothing like we expected. Total disappointment. Read Less
2 Helpful Votes
Sail Date: April 2019
We chose Royal Caribbean based of off the vibrant brochure and commercials we wanted to go on a cruise thought wld be full of excitement. First off our room was incredibly small the shower was very small the shower head would fall off and ... Read More
We chose Royal Caribbean based of off the vibrant brochure and commercials we wanted to go on a cruise thought wld be full of excitement. First off our room was incredibly small the shower was very small the shower head would fall off and the water didn't go down the drain completely which left it with a uncomfortable smell. The bed is like sleeping on the floor extremely painful to sleep on. Dont be confused by the pictures of the ship it is a very dull and unappealing sight. When we were on our final destination the pictures and television showed us an amazing view of a beach with a waterpark but when we got there the beach looked like a construction site there was no waterpark just a bunch of signs saying coming soon. The food was decent but again not as advertised. Also there is no iron in your room they wont tell you that but instead they will let u get ur clothes pressed for a small fee...found that out the hard way. The crew was the best thing about the cruise. We will not be going on anymore Royal Caribbean cruises I'd rather get on a raft and pedal myself than to go on another Royal Caribbean cruise. Never been so excited to get off of vacation Read Less
1 Helpful Vote
Sail Date: March 2019
We loved our cruise on Enchantment of the Seas! We were so completely happy with everything and do not have a single complaint!! We are already thinking about our next possible cruise vacation. It really felt like an excellent value for ... Read More
We loved our cruise on Enchantment of the Seas! We were so completely happy with everything and do not have a single complaint!! We are already thinking about our next possible cruise vacation. It really felt like an excellent value for our family ... there were 9 of us including 4 children ages 10-17. We had 3 interior cabins on deck 2, slept 3 in each and were very happy with our accommodations! The rooms were clean and there was plenty of room to store/hang our clothes and to slide our empty suitcases under the beds. Two of us had cruised in the past on Royal Caribbean and had certain expectations ... we were incredibly pleased that they were met including the towel 'art' in our cabins on nights 2 & 3. I had read many of the reviews on this forum (they made me so nervous!) and yes, the ship shows its age if you look critically, the windows are not sparkling clean, there were no ice sculptures, lobster and filet mignon are only offered for an additional charge in the main dining room, it doesn't have as many features as the bigger newer ships ... but none of those things affected our enjoyment in any way. We watched YouTube tours of the ship beforehand so we knew exactly what this ship did and didn't have ... we were originally thinking of going on the newer Mariner of the Seas (that looked amazing!) but that was more expensive and was going out of Miami. Since we already had our vacation dates planned and flights to Orlando booked we had limited cruise options that fit inside those dates. Next time we're going to pick the cruise first and plan our whole vacation around it rather than squeezing a cruise into our existing vacation. Enchantment was going out of Port Canaveral and the dates worked. The staff were so friendly and helpful. There was an abundance of delicious complimentary food available. We ate dinners in the main dining room using My Time dining ... we had 7:45pm reservations that allowed us to watch the sunset on deck each evening. On the final evening our table wasn't ready on time but that worked out in our favor as we were able to watch the International Parade of Flags and then still be in the dining room late enough for the Farewell song by the chefs and waitstaff. We loved our waiter Venice! And the food was delicious. We ate breakfast and lunches at the Windjammer Cafe and were very satisfied! Next time we will need to eat a dinner in the Windjammer Cafe since the buffet looked amazing. The 'barbecue' buffet lunch on Cococay was also impressive and delicious. We loved Cococay! We paid for the glass bottom boat excursion but it was cancelled due to the weather (it was windy and the sea was choppy) so instead we swam and snorkeled in the shallow waters at the beach, using the free lounge chairs. The new pier being opened was great ... it made getting off and on the ship so easy. 7 of us were first-time cruisers and there was a little seasickness ... even though we had very gentle seas, you still feel the motion, especially when sitting in the dining room. I don't understand how some people claim you don't feel anything ... I definitely feel the motion - it doesn't make me sick, but it's a little weird until you get used to it. Using seabands helped. The whole process was really easy - we booked through a travel website which offered us $50 onboard credits for each cabin, we used the Royal Caribbean app to check in and printed our own luggage tags. None of us had passports but we all have Enhanced Driver's licenses so that was fine for the Bahamas and birth certificates for the kids was all that was needed. Getting on the ship was fast since we had done everything online using the app and then we kept our luggage on the last day so we left the ship after eating breakfast and had no wait at all. Getting into the port we accepted the services of a luggage porter who put all our suitcases on a cart and took us through customs right away instead of having to wait in the long lines with the people who chose not to use a porter. He brought our luggage to our rented van in the parking garage. We gave him a tip and that was $ well spent ... it probably saved us 45+ minutes! We did our research and knew what we wanted to do at each port and on the ship and were prepared for what the costs would be. We brought water bottles to refill on board so we didn't need to spend $ buying water bottles or other beverages. Plus on Cococay there are complimentary beverage stations. The complimentary coffee, tea, ice tea, lemonade and other juices were perfectly fine for our needs. We purchased a few drinks at the bar and some wine at dinner but didn't bother with drink packages. (P.S. I noticed that drink packages and excursions are much cheaper if you buy them in advance rather than waiting until you are onboard.) We had an awesome time! The weather was beautiful, sunny and warm except it got a little chilly the first 2 nights with the ocean breeze. We really feel we got our money's worth. Thank you Royal Caribbean!! Read Less
2 Helpful Votes
Sail Date: March 2019
My husband and I have never been on a cruise before. There is not enough communication by the ship or crew. We didn't know the first thing about cruising and or the charges. This was the most expensive vacation we have every been ... Read More
My husband and I have never been on a cruise before. There is not enough communication by the ship or crew. We didn't know the first thing about cruising and or the charges. This was the most expensive vacation we have every been on we suffered charges after charges. Would you like internet? charge... would you like a better dinner than the buffet? charge. Would you like to do something when you get off the boat, charge, Park your car, charge. You cannot even find a private beach within walking distance in Nassau, they are all private and you have to pay even to go to the beach. You want to play bingo, charge. Not enough to do on this ship!! Also don't go to Nassau Bahamas , dirty stinky and you get bombarded by locals to buy stuff the minute you get off the ship. The beds are hard, we had a horrible loud noise in our tiny cabin for two nights before it stopped!! We didn't get much sleep Read Less
2 Helpful Votes
Sail Date: March 2019
We booked this cruise through the RC website, along with a Universal Orlando package. First two days were at Universal, lodging at the Hard Rock Hotel. All transportation was provided. I only mention this to say the communication aspect ... Read More
We booked this cruise through the RC website, along with a Universal Orlando package. First two days were at Universal, lodging at the Hard Rock Hotel. All transportation was provided. I only mention this to say the communication aspect was kind of poor. We didn’t really get detailed instructions for the first part of the trip and had to figure things out as we went. I am comparing this to how a travel agent would handle this type of package. Saddest thing was the weather. 65 and a little rainy on ship-off day. Then, our day at sea was similarly cold, rainy, and windy. I’m pretty tolerant of being on a ship, but I was feeling pretty green after waking up on sea day. Captain said 10 meter seas! We upgraded to The Key and embarkation/debarkation were a breeze. I mean, amazingly quick and efficient. We self-carried off the ship and showed up at 7:10. By 7:15 we were off. Make sure to tell staff you have this and ask them how to use the benefits. It does include internet for all people in the cabin as well. We didn’t get much value out of this upgrade other than the things mentioned above, mainly because of weather and the nature of the ship itself. The ship is older and definitely shows its age in places. The cabin and hallways were worn from wall to floor. We had an ocean view at the back of deck 3 and I don’t think I’d do that again. We were right under the main kitchen and it was loud all night. However, the bed was comfy and everything worked. Service was top notch. Safwan, our room attendant, was extremely nice and attentive. He was great to the kiddos and always had a smile for us. Crisostomo and Mark, our waiter/assistant, were also amazing. Cris gave us a tip that made breakfast so much more enjoyable - eat in the Park Cafe! In all, it seemed everyone had a smile and a greeting for us that made us feel welcome. Food was good. As a former foodservice manager, I understand the difficulty in providing high level food to thousands of people. RC does an excellent job of this, though I wasn’t too impressed by the Windjammer. In fact, I hope I never have to eat there again. It was just too crowded and the food wasn’t that good. I’m comparing this to the Disney Dream buffet, which I thought was very nice. The pool deck is large and very nice. Two good size pools and four hot tubs. They opened the Solarium to everybody on the sea day, thankfully. Though I’m sure it annoyed the adults, there wasn’t much to do for the kids that day. Plenty of places to get drinks and they were consistently delicious. Speaking of drinks, I do wish I’d just bought the dang drink package ahead of time instead of the first day. Probably threw away $100 that way. We watched one show on night 1 and it was good. Just never managed to make it the other nights. It was Don Gray comedy and the kids loved it. Other nights we played bingo, trivia, watched karaoke, etc. The parade of flags on the last night was awesome! Never did gamble, but the casino looked decent. We have plenty of casinos at home, so it wasn’t a huge draw for us. Kids club was really well managed and the kids were always annoyed when we came to get them - a good sign! We utilized the kids club dinner once and enjoyed dining as a couple. As noted, the at-sea day was pretty lame. The crew added indoor activities, so it’s no fault of their own. We just had two kids cooped up in the boat. Originally had planned to use the Key for the rock wall and jumping attraction, but both were closed because of the weather. Nassau was fun! Last time I hadn’t really liked it much, but we walked down to Junkanoo Beach and the sun came out finally! Enjoyed some street food and drinks and swam the day away. The pier is open at Coco Cay, which made the benefit of priority status on the tender a non-issue. Well worth it of course, because it was so easy to get off/on the boat. While the water park still isn’t done, the humongous pool and new dining area is. Easily the best lunch of the cruise - they had some very good carnitas tacos. Weather at Coco was awesome and we just enjoyed every minute of the experience. Staff was quick to help with chairs and umbrellas. Tip: the farther you walk, the better your seat. Brought our own snorkels and used the complimentary life vests. Saw some fish and rays. Another tip: the pool is amazing and worth visiting. In all, we would do it again and hope for better weather. We liked RC for the fact that they make the whole cruise seem like a four night party. While Disney does kids very well, their adult activities sometimes seem like an afterthought compared to the plethora of things RC organizes for adults. Both have good kids clubs, but I think mine preferred RC because theirs was smaller and a little more personal. Read Less
1 Helpful Vote
Sail Date: March 2019
I booked this cruise at the last minute, about a month before it departed as a short spring break trip for my wife and daughter who is a freshman in college. My wife and I hadn't been on a cruise in over 25 years and weren't sure ... Read More
I booked this cruise at the last minute, about a month before it departed as a short spring break trip for my wife and daughter who is a freshman in college. My wife and I hadn't been on a cruise in over 25 years and weren't sure what to expect or how our daughter would enjoy it, however, a good time was had by all. Getting on and off the ship was really easy. We arrived at the ship about 5 hours before departure so going through the security and boarding lines only took maybe 15 minutes. We did the self-check out getting off the ship, and since our cabin was on the same deck and near the gangway, we got off in literally 10 minutes, super fast. If you are looking for the latest and greatest ship, this one isn't for you. The exterior of the ship showed it's age, and the interior decor is a bit dated, but it was very clean and comfortable so the appearance didn't matter to us. There was always a place to sit in the bars and public areas. The pool deck chairs in the sun filled up fast but we were able to find some. And we found plenty that were in the sun that were secluded away from the pool area if that is your thing. The pool bars are crowded, so at peak times it took time to get served. (Tip: Look for the waiters carrying the trays of rum runners and you'll get served quicker and it's a bit cheaper!) We did not buy any of the drink packages and this turned out to be best for us since we were going to be off the ship for two shore excursions, even with the high individual drink prices - $10-12 for a rum punch type drink, $~18 for two Blue Moon beers, $7.50 for two cokes. All prices include the mandatory gratuity. If you don't specify you just want the free water you will get $4 Evian water. I was under the impression that "cheap" bottled water was free, but that was not the case as on the day of shore excursions they had staff selling it for $2 a bottle. Then at other times you couldn't find it anywhere and had to stand in line to get water in a glass. This lack of free water would be my biggest complaint on this ship. The ship has a nice gym which we gazed at through the window but never entered. :-) However we did play ping pong, shuffleboard, and corn hole. The ship also has a climbing wall and bungee trampoline activities, and baby sitting if you need that. We purchased the wi-fi package and found it to be fast and reliable for the little times we used it. We also found the varied entertainment options on the ship to be enjoyable. Some were a bit cheesy like — Name that Lyric, 70's classic rock trivia, battle of the sexes, but still fun. The comedian show was very funny, and the RC singers and performers put on a good show. Basically if you like song and dance numbers, you'll be able to find something in your genre from the 60's to today playing somewhere on the ship. The late night pool deck dance parties were filled with young and old dancers and played classic dance tunes from the 80's, 90's, and 00's. Nightly movies were shown in the early evening on a big screen on deck. "Venom" and "The house with a clock in the walls" were playing during our cruise. The casino was easy to navigate and not too smokey and the wait at the bar was acceptable. The buy-in's at the tables were only $5 which was nice. The onboard shops had an assortment of go pro cameras, clothing, jewlery, and watches. My daughter bought a nice watch for her boyfriend at a significant discount, and of course tax and duty-free. We ate all our meals in the WindJammer cafe because our daughter isn't a big foodie so didn't want to be on a schedule, get dressed up, and take up to 2 hours for the meal. I can imagine the food was great though, because the Windjammer offerings were fantastic. Lots of different types of food and desserts to choose from. There was also a 24/7 soft serve ice cream available and pizza at night. We were never hungry on the trip. We took two shore excursions. One to Atlantis AquaAdventure in Nassau. The other snorkeling at the private beach Paradise Cove directly through Paradise Cove Snorkeling on Grand Bahama island. This was because our stop at CocoCay was cancelled due to construction so we docked at Freeport instead. Not sure how long the construction will last, but I would highly recommend this if you don't go to CocoCay. However, I would not recommend the Atlantis AquaAdventure. It is not a good value given the high cost (almost $500 for 3 people) and relatively short length of time at the venue. The Atlantis resort is massive, and it takes a while to shuttle to the resort, walk through the casino and grounds to get to the water slide areas, find a place for your stuff, and stand in the lines. There are 8 large slides there and we only had time to do 6 of them in 4 1/2 hours. Overall, this was a really nice trip that had something for my whole family. I would take another cruise again. Read Less
Enchantment of the Seas Ratings
Category Editor Member
Cabins 4.0 0.0
Dining 3.0 0.0
Entertainment 4.0 0.0
Public Rooms 4.0 0.0
Fitness Recreation 4.0 0.0
Family 4.0 0.0
Shore Excursion 4.0 0.0
Enrichment 3.0 0.0
Service 4.0 0.0
Value For Money 4.0 0.0
Rates 4.0 0.0

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