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Sail Date: April 2019
My sister and I just got back from our Tulip Time cruise on the AMAPrima. We started and ended in Amsterdam, with stops in Middelburg and Rotterdam, and in Ghent and Antwerp in Belgium. Each port had several included excursions available. ... Read More
My sister and I just got back from our Tulip Time cruise on the AMAPrima. We started and ended in Amsterdam, with stops in Middelburg and Rotterdam, and in Ghent and Antwerp in Belgium. Each port had several included excursions available. All walking tours offered groups for active, normal, or “gentle” walkers so people could take part regardless of their physical ability. One of our favorite excursions was the Belgian Chocolate, Beer and Waffle Tasting in Antwerp. Of course, the highlight of the trip was the morning spent at the Keukenhof Gardens to view the magnificent tulips, hyacinths, and daffodils in full bloom. This was our third river cruise, and our second on AMAWaterways. The ship was in beautiful condition and spotlessly clean. Our cabin (Cat.C, 228) was quite a bit smaller than on our first cruise (AMALegro) but since we didn’t spend a lot of time there, it was quite sufficient. The service is impeccable...I don’t think the crew knows the word “no”! The food was excellent and plentiful...as my clothes can attest to! I liked the fact that in addition to complementary beverages at lunch and dinner, they offered a complementary “happy hour” for one hour prior to dinner. They also had a special reception for returning cruisers. We opted for the pre-cruise hotel, arriving in Amsterdam 2 days prior to embarkation. The hotel, the NH Grand Hotel Krasnapolsky, was modern and spotless. It was perfectly located right on Dam Square in center—city Amsterdam. As part of the pre-cruise stay, we had an excursion to Haarlem on Friday, and a canal cruise on our way to the ship on Saturday. We were especially impressed with the embarkation and disembarkation processes. In both instances, we put our bags outside our rooms but after they were collected we were each asked to identify our bags in the holding room to be sure all our bags were there before loading onto the transfer buses. This was reassuring, since on our first river cruise (on another line) our bags were left behind at the hotel and we weren’t aware of it until we got to the airport. Fortunately, the cruise manager made quick call to the hotel and our bags were brought to us at the airport by taxi. AMA’s system prevented such an occurrence. Special recognition goes to our Cruise Manager, John Riley. He had everything planned to the smallest detail and as a result, everything went smoothly. He was always available for assistance and was even seen dancing the night away with the guests. With 2 AMAWaterways cruises under our belts, this will be our river cruise line of choice in the future. Read Less
Sail Date: December 2018
Wanted to take a Christmas Market Cruise through central Europe, stopping at various cities and markets along the way. We weren't aware until a couple weeks before sailing that many major rivers in Europe were experiencing RECORD ... Read More
Wanted to take a Christmas Market Cruise through central Europe, stopping at various cities and markets along the way. We weren't aware until a couple weeks before sailing that many major rivers in Europe were experiencing RECORD drought and thus very low water levels in rivers. This almost meant our itin. would be severely changed or curtailed for obvious reasons. The previous 3 months of cruising on the Rhine did experience altered cruising. However, just 4 days before sailing and after some much needed rainfall, it was announced that we Would be able to sail the originally booked itinerary! Crew couldn't have been nicer! Food was very good, portions slightly small, but the cruise was a huge success. Great cabin as well. Unfortunately about 1/3 of the originally booked psgrs had cancelled after the possible changes to itin. were announced. So, the other 2/3 had a wonderful time, certainly not overcrowded. Ports were all excellent between Basel, Switz. and Amsterdam. Weather cooperated and no problems navigating the Rhine. We were so lucky! Loved the Christmas Markets, we had done similar before in central Europe, but never from a ship. The markets are so fun - if you tolerate the cold. It's not an experience that most tourists can identify with and the markets there are all similar and still unique. Small gym, and unfortunately most psgrs went to bed right after dinner. Evening entertainment was very good, most psgrs didn't get to enjoy it. Of course, no casino on most river cruises. Love the AMAPrima and the Christmas Markets! Read Less
Sail Date: October 2018
We chose the Rhine & Moselle Fairytales Cruise. It was our first river cruising experience. Due to extremely low water levels because of draught conditions in much of Europe since spring, our planned itinerary had to be changed after ... Read More
We chose the Rhine & Moselle Fairytales Cruise. It was our first river cruising experience. Due to extremely low water levels because of draught conditions in much of Europe since spring, our planned itinerary had to be changed after our first day destination in Cologne, Germany. We all were all initially very disappointed, but we soon realized that we were extremely fortunate to have chosen AMA Waterways and to have our Captain, Cruise Director Elia, and our entire crew on the AMA Prima. Within the first 24 hours after announcing that our planned itinerary was no longer possible, they informed us that they would be able to keep us cruising for the entire 11 day cruise, albeit on an entirely different itinerary. We would now be cruising various sights in The Netherlands and Belgium. In addition, they informed us that if we opted to continue on the Netherlands/Belgium Cruise, all of our money for this cruise would be credited to use on any other AMA cruise of our choice in the next 3 years. As a result, we had a wonderful 11 day cruise to beautiful locations such as Bruges, Ghent, Antwerp, Arnhem, Delft, Edam, The Hague, Amsterdam, & Dusseldorf, among several others. "On the fly", AMA and our crew set up terrific ports, tours, and sites to visit. Behind the scenes, they took on fresh local food and water and you would never know that this wasn't our original itinerary. We all came to call it the "Mystery Cruise", as early on, we didn't know what our eventual destinations would be. We had a terrific time, met some fantastic new friends and the food, accommodations and crew were truly outstanding. Best of all, is that we can now look forward to returning for another cruise of our choice completely for free! The crew "bent over backwards" to accommodate our every desire. No water, wine or beer was ever left "untopped" for more than a few seconds! The crew was incredibly kind and made every effort to make our stay as comfortable and fun as conceivably possible. All the tours were excellent with knowledgeable guides, on time and comfortable transportation. There literally were no negatives we can voice. We continued on to the Zurich/Lucerne extension with AMA and had an equally fantastic time, with great accommodations, tours and seamless transportation and scheduling. We can't express how pleased we were with the AMA experience and would whole-heartedly recommend it to others. Read Less
Sail Date: October 2018
Due to low water levels our itinerary was revised and we were not able to continue along The Rhine and Moselle rivers ending at Basel, Switzerland. We turned around after Cologne, Germany, stopped in Düsseldorf, Antwerp, Ghent, and ... Read More
Due to low water levels our itinerary was revised and we were not able to continue along The Rhine and Moselle rivers ending at Basel, Switzerland. We turned around after Cologne, Germany, stopped in Düsseldorf, Antwerp, Ghent, and Bruges, Belgium which were all beautiful spots. We then went back to Holland with stops and visits to Delft, The Hague, Rotterdam, Utrecht, and Edam ending back in Amsterdam. The crew did an amazing job communicating changes and amending the itinerary with great new destinations. Tours were more limited but we still had an amazing trip with excellent service and met many wonderful people that made the cruise a memorable vacation. Food options were many with great breakfast buffets but also the option to order from the menu a la carte. Lunches also had menu selections, salad bars, as well as a station that changied every day. I loved all the wellness classes on board that changed daily (ie. stretching, yoga, Pilates, Zumba, core strengthening) and the free happy hours every day. Entertainment was limited but they did have some entertainment come on board. We had a room with a balcony and also a French balcony and the size was good. I would highly recommend cruising with AMA Waterways for their professionalism and high quality service and standards. Read Less
Sail Date: October 2018
After cruising on the Danube with AMA (chosen based on specific itinerary), we went with Avalon for a cruise in Holland/Belgium (also based on specific itinerary). In comparing the two, we realized that we enjoyed AMA much better and ... Read More
After cruising on the Danube with AMA (chosen based on specific itinerary), we went with Avalon for a cruise in Holland/Belgium (also based on specific itinerary). In comparing the two, we realized that we enjoyed AMA much better and after thinking about why we decided AMA had a much wider range of everything - more varied excursions, more varied food (such as local receipes) and more active options for younger folks, particularly bicycling which is what we like. This time we were not the youngest guests and the on deck fitness classes with Andre were wonderful. It is quite a treat to do yoga in the sun on the top deck while cruising past lovely scenery. AMA pays attention to every detail and each staff member is on top of their game. It is a week of no hassles and being pampered. The local guides were excellent as well. Marc Coll, the Cruise Manager on our trip even took the effort to arrange for a second bike tour in the afternoon of one day when the morning one was full. The excursion ended up being one of our favorites. We were affected only slightly be low water but since there are so many excursion options when one is not available there are many other interesting ones to choose from. It is a nice option for families (adult children and parents) because people can choose different excursions during the day and then come back together at meals to converse. There are different levels of activities for different walking speeds or people who were like a slower pace to take more photographs. The QuietVox systems allow everyone in a walking tour to hear the guide easily. There are many places on the ship to view the scenery - the top deck, the front, the lounge - and all the windows are very clean. Read Less
Sail Date: September 2018
Where do we start, Amazing trip/experience with AMA? Using our travel agent /AMA we added 1 night in Zurich, 2 nights in Basel at the beginning and 2 more nights in Amsterdam at the end of our cruise. The experience on the AMA Prima was ... Read More
Where do we start, Amazing trip/experience with AMA? Using our travel agent /AMA we added 1 night in Zurich, 2 nights in Basel at the beginning and 2 more nights in Amsterdam at the end of our cruise. The experience on the AMA Prima was 2nd to none, from receiving our ‘Booking Summary” and reviewing it, we felt this trip was going to be special. Then checking into our 1st hotel, seeing/experiencing “Basel” and seeing the docking of River Cruise Ships from our room, we loved it. The hotel provided us with a short transfer to the dock to board/check in on the AMA Prima & there we knew we were in for a very special cruise/vacation. The food was amazing all 3 sittings, the “Chef Table “gave us an experience to remember. The main Lounge/bar was an excellent meeting place, entertainment in the evening, snacks & cold/hot beverages most of the day. The staff was attentive to guest details, tours, dining, safety on board and made the less than 150 guests on board have what they required to make their trip a lasting experience. The daily tours were included with attention to detail for the visitor and the area. My only negative comment is not to do with the Staff on the AMA Prima but with AMA vacation operations. AMA’s selection of hotels for the pre/post cruise were only at one budget level (highest). I found that insensitive & arrogant not fitting with what we experienced on the “AMA Prima” Read Less
Sail Date: September 2018
Family recommended the Amawaterways cruise company . We couldn’t of had a better trip. The ship was in excellent condition from brass bell down to the on board bikes to take ashore . We were wowed by the crew especially the cruise ... Read More
Family recommended the Amawaterways cruise company . We couldn’t of had a better trip. The ship was in excellent condition from brass bell down to the on board bikes to take ashore . We were wowed by the crew especially the cruise manager “Marcia”. The food was excellent and suited all types of tastes and appetites along with the abundant poured wines paired with all the meals .(except breakfast Thank God)! We saw lots of other cruise companies as we traveled up the Rhine and our ship always looked the best and had active guests and crews having fun on deck all the time . Others cruise ships seemed to not have the same energy . Our on shore activities were great especially the hired by ama tour guides in each port , turely amazing and so knowledgeable and fun to follow through village listening to all the history and amusing details of our visit . Read Less
1 Helpful Vote
Sail Date: September 2018
My 6th cruise with AmaWaterways. My previous cruises on other ships in their fleet were spectacular. I either had French or walkout balconies. There were many times I would sit out and watch the world go by while sipping a glass of wine.A ... Read More
My 6th cruise with AmaWaterways. My previous cruises on other ships in their fleet were spectacular. I either had French or walkout balconies. There were many times I would sit out and watch the world go by while sipping a glass of wine.A perfect way to see the castles on the Rhein. Being a solo passenger, they would always wave the single supplement so I could enjoy a room on the Cello or Violin deck. This trip was different. Rooms on these decks were no longer made available for waving single supplements. Only the lower class cabins were offered now. To some, this may not have been a problem, but to a person as myself who is just over 5 feet tall, looking out the porthole was difficult as you would need to stand on a chair to accomplish this task. The next problem was the narrow staircase . My first attempt at climbing up to dinner, I somehow trip on a step. I wasn't hurt....just embarrassed. Staff was still excellent, but this lost its appeal to travel with this cruise line. Take heart though...excellent for just starting out with river cruising, but definitely a disaster for seasoned travelors Read Less
Sail Date: September 2018
This was our first river cruise which was recommended by our travel agent (Above and Beyond Travel). We cannot say enough about this experience. It was amazing from start to finish. The service was impeccable from housekeeping, food, ... Read More
This was our first river cruise which was recommended by our travel agent (Above and Beyond Travel). We cannot say enough about this experience. It was amazing from start to finish. The service was impeccable from housekeeping, food, excursions, staff, etc. I highly recommend AMA. They assisted with a food allergy which I alerted them to prior to our arrival. They went out of their way to accommodate this. Everyone went out of their way to assist. Marcia was our cruise director. She never missed a beat and truly cared about each and every passenger. Nadia was our housekeeper for our stateroom. She was awesome. The excursions were all included - so no additional charge. We picked the more active levels and were very pleased. The guides provided wonderful tours and enhanced our experience. You will not be disappointed. We can't wait to take another trip with AMA and have shared with many friends. Read Less
AmaPrima Ratings
Category Editor Member
Cabins 5.0 0.0
Dining 4.0 0.0
Entertainment 4.0 0.0
Public Rooms 5.0 0.0
Fitness Recreation 4.0 0.0
Family 1.0 0.0
Shore Excursion 5.0 0.0
Enrichment 4.0 0.0
Service 5.0 0.0
Value For Money 5.0 0.0
Rates 4.0 0.0

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