Sail Date: April 2019
We traveled on Anthem with our two sons (4 and 6) and my mom (71). We purchased The Key, and the original reason is because although my son has autism, RCI does not offer priority disembarking for ports of call. It was completely worth it ... Read More
We traveled on Anthem with our two sons (4 and 6) and my mom (71). We purchased The Key, and the original reason is because although my son has autism, RCI does not offer priority disembarking for ports of call. It was completely worth it to skip the lines getting on and off the ship. We had a special lunch at Jamie Oliver’s Italian which was just okay. Occasionally RCI would leave us treats like fruit or cookies in our stateroom, which was pleasant. And the day we disembarked, we had a fabulous special breakfast in the dining room. The VOOM internet service is the fastest at sea, which makes me feel sad for anyone using slower internet. Streaming was near impossible. I downloaded iQ app which took at least 15 minutes. If we didn’t get it with The Key I wouldn’t have paid for it. The Royal iQ app left quite a lot to be desired. It would have been nice to actually see menus for restaurants, give shop opening hours, and allow you to chat with guest services. The service set the experience apart from other vacations. Almost everyone was helpful and nice. Our dining room hostess, Elizabeth, was amazing. She really took the initiative to get to know us and our children. Every morning the boys looked forward to seeing her. Our housekeeper, Daisy, was also great. She set up the impossible pull out bed every afternoon. Adorable towel animals always accompanied our turn down service. And she always wanted to know how she could help make our stay great. We sent the boys to Adventure Ocean kids’ club, which they liked. At first they split the boys up according to age, but that made my older son with ASD uncomfortable, so the next time we asked if they could stay together and they said okay - and after that they had a wonderful time. The pools were nice and of course on a nice day you’d need to fight for a chair or encounter some children being wild or jerks. Nothing atypical. They were clean and of average size. I liked how they offer life vests for babies and little kids. The food was generally okay. Windjammer was basically cafeteria quality. Dining room was good - breakfast excellent, dinner just okay. You can get anything customized which was good for our picky children. We ate at Chops which was a disappointment, unfortunately. My steak was over cooked and the lobster bisque too salty. We were there 90 minutes and decided to skip dessert because it was taking so long. Izumi was really great, yummy ramen. The Dog House had excellent hot dogs. Jamie’s featured gummy calamari and only 4 shrimp in my pasta. The bread was good though. Everything is expensive if you want something more than what you get with your ticket. Shop prices exorbitant. $10-13 for alcoholic drinks, which were just okay. Cococay was beautiful. It’ll be better once they finish the new water park. We loved the pool. The lunch was better than on the ship. The only drawback was the super long walk, and once you get on the island there are very few paved paths, making it take forever to get anywhere, especially with little kids. The on board activities were fun. My husband and son did the iFly and enjoyed it. They liked the bumper cars and the games like table tennis and corn hole toss. We skipped roller skating after we met someone who broke her leg after someone crashed into her. We went to see “We Will Rock You” and the sound was mixed so badly our chests hurt from the bass. Combine that with rough waters and my seasickness was so bad we left 30 minutes in. The story was disappointing anyhow (not RCI’s fault) so we didn’t feel like we missed much. My younger son got a fever and we had to take him to the infirmary. It turned out to be an ear infection. What a smooth experience - I wish urgent care on land was so efficient. They saw us in triage, we waited 5 minutes more, saw the doctor, he checked our son out, and we had antibiotics. The entire encounter was less than 45 minutes. Unfortunately even with an ear infection, my son had to be quarantined to our cabin for 24 hours so we missed our excursion to Nassau. No problem, though. Our money was refunded. All in all, we had a very nice time. I’m not sure I’ll go again, just because of my seasickness. RCI runs a class act, fabulous service. Read Less
1 Helpful Vote
Sail Date: April 2019
We were a group of eight, but knew 40 people on this sailing ranging from Elementary school to adults and grandparents. Everyone had an amazing time. We were in adjoining rooms 11286 and 11288. Room 11288 was larger with an angled ... Read More
We were a group of eight, but knew 40 people on this sailing ranging from Elementary school to adults and grandparents. Everyone had an amazing time. We were in adjoining rooms 11286 and 11288. Room 11288 was larger with an angled balcony. I believe it is considered a hump room. It was set up for our children with the couch in the front and their beds in the back. I much preferred that set up, to the king bed in the front of the room of 11288 because it made the room feel smaller than necessary. By my measurements room 11288 has about 5 extra inches in width. The balconies can be partially connected, but there is still some portion blocked. But having both of them was really a nice feature. Our dining staff were exemplary and went out of their way to assist with our allergies. At no time did it feel like I inconvenienced them, and they always took my concerns and needs very seriously. I do wish they had better dessert options for dairy allergies, but I know the chef tried to come up with items. It would have been nice if they had dairy free desserts. Overall the food was good, and the service impeccable. We did the ifly and the north star. Both were really fun. Our ifly instructor was incredibly calming and funny. He helped us go beyond the basics for those that had done it before, which was really appreciated. For those in our party that were afraid, he helped them overcome their fears and succeed in creating amazing memories. We took RC excursions to NASA. They used a company with yellow shirts, although the man on our bus said we could ask any guide with a yellow shirt questions in the park, when I tried to do so, a woman with the company said I did not pay for her tour guide services, merely to ride on their bus when I asked what the best attraction for children would be. I had no idea that there were two different tour options, but that was not a pleasant response. She had not begun any tour as I would not have asked that of someone giving a tour, since we were all congregating around the main entrance I figured a question on where to go was appropriate. So be forewarned that they don't give advice. Coco cay was lovely. It is a long walk on the pier, so wear comfortable shoes. The beach is beautiful and there are plenty of chairs. The pool is fantasy. I loved the white chairs in the water, as well as the swim up bar. There are plenty of chairs with umbrellas to use. The shops have decent souvenirs. Be mindful of the trees as they are planted in cement and I unwittingly stubbed my toe on one. The Atlantis is huge. It really helps if you know where you are going. Please look for a map before going to really understand the resort layout. They have dole whips which are great, near the kids pool play space. Because of height requirements I would recommend going with children who really exceed the limits. The rides are a lot of fun, but I saw kids who were too small denied access to the slides quite miserable. Please make sure to look at the height and weight of your child to not disappoint them. I have to speak about the shows on board. While the acting, singing, stagework, anamatronics, musicians, lighting all did an excellent and amazing job, the overall stories of the shows were confusing at best, and disturbing at worse. If you have a dying family member, skip the gift. The story was terrible. We sat next to someone who saw it 10 times and still could not figure it out. It was just a terrible plot and unnecessarily sad. Spectra's Cabaret was very loud, please bring ear plugs to save your hearing. The TVs were cool, and the stage work was excellent. I enjoyed the music and the showmanship. The bumper cars were a huge, huge hit with my family. I wish we got towel animals daily, but only received two. What we did get were interesting, a frog and a dog. My in laws got a peacock. The one issue with the ship is that the elevators were always going out of order in the aft section of the ship. I spoke with maintenance in person after we were stuck inside the elevator. From speaking to numerous other guests, our experience was not isolated. The elevators would stop on floors and not open doors until someone outside of the elevator would push for the elevator. Sometimes, even when you had a floor pushed and the elevator was going in that direction, it would stop and change directions missing your floor, or not taking you to a higher level floor. The forward elevators seemed to work properly, but with a room in the aft section it made traveling slightly difficult. Overall the ship was great, the staff excellent, and the weather wonderful. We already miss being on board. We were sad to see no April 2020 ships from NJ, except a transatlantic ship which does not fulfill our spring break needs. Read Less
1 Helpful Vote
Sail Date: April 2019
Cruised with Royal Caribbean before and have had good experiences with them in the past. This is the first time on a larger ship and don’t really care for it. Embarkation went smoothly out of Bayonne. Had balcony cabin which was kept ... Read More
Cruised with Royal Caribbean before and have had good experiences with them in the past. This is the first time on a larger ship and don’t really care for it. Embarkation went smoothly out of Bayonne. Had balcony cabin which was kept very clean and stateroom attendant was excellent. All the staff was excellent. Best bet for dining is the main dining room. Ship had great comedians. Pools and jacuzzis were always crowded but that’s to be expected. Our few excursions were very poor though. Was very rushed through Kennedy Space Center and Essential Nassau was also very rushed. Wasn’t able to book private cabana or beds for coco cay. They went too fast. Best time to utilize jacuzzis and pools in Solarium is port days or dinner time. We were unable to use our balcony on one day due to maintenance and the smell was very unpleasant. That’s my only complaint in regards to our room. I do feel like you get nickel and dimed a bit. Read Less
1 Helpful Vote
Sail Date: March 2019
Cruised 3/30 to 4/6 from Cape Liberty NJ on the Anthem of the Seas. Ports of call were Port Canaveral Florida, Cocoa Cay and Nassau. Booked a Grand Suite (Cabin #8236) and was very much looking forward to the trip. This was our 9th ... Read More
Cruised 3/30 to 4/6 from Cape Liberty NJ on the Anthem of the Seas. Ports of call were Port Canaveral Florida, Cocoa Cay and Nassau. Booked a Grand Suite (Cabin #8236) and was very much looking forward to the trip. This was our 9th cruise overall and 4th on Royal Caribbean. Let's start with embarkation at Port Liberty. Organized and efficient but the Teal Sweater Brigade know nothing about cruise status. What I mean by that is when you book a cruise in a Suite or pay to be a Key guest or are just a frequent RC cruiser, there are certain perks... shorter security line, quicker check in, etc. Teal Sweater Brigade continually dumps people in the general line without even asking to see their cabin or cruise status. Not a major inconvenience, but I had to tell them we could go in the shorter security line. Then when we got through security, we were placed in the general check-in line. I pointed out to the Teal Sweater talking to me that we were in a Suite and could go to the Suite check-in line. It seemed like this was new information to her. Again - not a huge inconvenience, just a bit annoying that I had to keep pointing this out. Once on board, we were able to go to Coastal Kitchen for a quick bite of lunch while we waited for our cabin to be ready. Coastal Kitchen was fantastic and the wait staff was just tremendous the entire time we were on board. Shortly after 1pm we went down to our cabin and it was prepared and ready for a week's vacation. The location of this cabin is perfect. Right off the rear elevator stack - convenient to everything. And being on deck 8 was great because you could easily use the stairs to go up or down when the elevators were busy. Let me address the title of my review now. On all of our past cruises we had a fantastic time and were treated like royalty. The staff on the ships couldn't do enough for us and anticipated our needs like they were mind readers. This time out the staff was good. Not great or outstanding but solidly competent and did a really good job of taking care of us. But it just wasn't the usual level of excellence. It could have been the crew, they might have been new to the ship or maybe the cruise line is making cuts that are starting to show. Hard to say. For example... there's always been a language barrier but the crew were always well versed in their specific area of expertise. I may not be able to ask a waiter about the casino, but the waiter knew all of the foods, what allergies were and the different types of liquor that were available. I must have asked a dozen waiters in different restaurants for a Bacardi Oakheart and Coke. The short version is an Oak and Coke. Not one understood what I wanted and delivered some interesting drinks in its place, but none of them were Bacardi Oakheart and Coke. This was somewhat confusing because it was on this same ship three years ago when we sailed to New England and Canada (awesome cruise by the way if you ever get the chance) that they told me I could order it by calling it an Oak and Coke. Not a big deal, but it made ordering drinks a little difficult. My wife wanted a glass of Cabernet by Robert Mondavi. Tried unsuccessfully to order it by name and literally had to point to the wine in the menu. I would think that the language of one's job would be taught to them by the other staff and by RC. Again, it could've been just this crew or maybe RC is cutting corners. Not sure. All of the food was excellent but they did make a small change since we sailed with them last time. On the Anthem of the Seas, you would rotate through the four dining rooms (Grande, Chic, Silk and American Icon) with varied menus. Now they all serve the same food and you can sit wherever you like. We use the MyTime dining, so the only place we couldn't eat was Grande because that was for the fixed meal times. We also made use of the Windjammer Cafe and the food was quite good. I will say the bus staff was a little slow at cleaning tables. Often there were many (9 or 10) tables within eye sight that remained dirty for upwards of 30 minutes. Things didn't work like this in the past. It's possible RC cut back on the bus staff or they just weren't good at their jobs. Everything else was wonderful. Our cabin attendant Agus was great. Took very good care of us and kept our cabin spotless. Only two towel animals during the cruise which disappointed me because I really get a kick out of those. We sailed to Alaska on the Radiance a few years back and our cabin steward did such a good job, we kept all of the towel animals in our room for the whole cruise. We had an entire menagerie by the end of the week. Ports of call were very good. Port Canaveral was excellent because we got to go to Kennedy Space Center. We had done this excursion before when we cruised on the Crown Princess but I would never miss a chance to go to Kennedy. Great tour and always educational. Second port of call was Cocoa Cay, Royal Caribbean's private island. What's not to like. Sun drenched beaches, blue skies, 85 degree weather, alcohol, food and water. We had an awesome time that day. The Suite guests do get to go to a VIP area and enjoy an upscale BBQ. So rather than hamburgers, hotdogs, chicken and ribs, we were able to have lobster tails, steak and corn on the cob. Very nice touch! And our final port of call was Nassau. I'd never been there before and it was every bit as beautiful as I imagined. We had a lovely time walking through town and checking out the shopping and bars. Overall a great time. Then two days at sea to get home. Read Less
Sail Date: March 2019
We stayed in the owners loft suite which includes access to the Royal Genie. Are gratuities were included. All food and drink was included in our fare. When we got to the terminal we were quickly escorted around the rest of the ... Read More
We stayed in the owners loft suite which includes access to the Royal Genie. Are gratuities were included. All food and drink was included in our fare. When we got to the terminal we were quickly escorted around the rest of the people in line to an expedited Lane. Our royal Genie Wendy ensured we got on the ship quickly. During the entire cruise Wendy took care of everything that we needed. She saved us seats at all the shows we attended so that we could walk right in. We called her when we needed food and it was promptly delivered to our suite. Wendy took care of making all restaurant reservations. She also provided recommendations when we were looking for something to do. Wendy was great and made sure things like food arrived to our stateroom on time as well as our laundry. Wendy has a can do attitude coupled with a strong desire to give you a great vacation. Our are Loft attendant Brian was excellent. At least two times or more a day he cleaned the suite and made sure everything was in top-notch condition. Both Brian and Wendy were very pleasant to be around and you could tell they took a genuine interest in people. The specialty restaurants food was top-notch. We especially likes how unique and delicious Wonderland was. Read Less
1 Helpful Vote
Sail Date: March 2019
It was a gift from our children for our 50th anniversary.. easy on we were on the 13th floor right under the pool. First night was terrible, they were doing repairs above us and were moving things around all night. Did not get any sleep.. ... Read More
It was a gift from our children for our 50th anniversary.. easy on we were on the 13th floor right under the pool. First night was terrible, they were doing repairs above us and were moving things around all night. Did not get any sleep.. called guest services and was told I could get another room.. it was three days when I got another room .they told us they shampooed the rug and it had to dry. Happy we changed room. My tour was cancelled and one show cancelled.. we got a different tour and they corrected show.. after that everything went well. Our cabin workers were great Johnaton and Rosnet.. dining room was very nice and our waiter Jhonny and I Nengah were great. The workers in the dining rooms are hard working and do a great job. Entertainment was great all around. Shows very entertaining and games fun. Service was excellent Ports are good. Cape Canaveral very interesting. NASA. Coco bay awesome.. Bahamas junkaroo beach very rocky... long walk tho beach. Lots of shopping. Debarking easy.. been on royal Caribbean before and debarking was terrible. A lot better this time. Over all it was a very nice trip. Would go again but different ports. Read Less
1 Helpful Vote
Sail Date: March 2019
This was our 11th Royal Caribbean cruise and second time on Anthem, we did not travel with children and we are both 55 years old. I was not a fan of the entertainment on the ship, boring And just mediocre (the shows) Heath Harrison the ... Read More
This was our 11th Royal Caribbean cruise and second time on Anthem, we did not travel with children and we are both 55 years old. I was not a fan of the entertainment on the ship, boring And just mediocre (the shows) Heath Harrison the comedian, Three Tenors and Ron Lucas the ventriloquist were all VERY good. The crew were friendly pretty much through out the ship.We did Wonderland restaurant which I recommend, the food was very good you won’t come away hungry that’s for sure. We also did Chops which was also good but their meat is more like choice cut rather then prime cut. We have had better quality before. The wait staff was excellent though . My time dinning was not well organized even though we had 6;00 reservations everyday. They seemed like they didn’t know where to seat people. The food quality has come down a lot from prior cruises in my opinion.We did a lot of the activities bumper cars, I-Fly, North Star and enjoyed them , it was to windy to do rock climbing wall and didn’t get to use the run/walking track or flow rider do the high winds. There are plenty of places to relax on the ship,if your looking to go to the pool area /solarium get there early. We were in room 8 262, with a balcony, I was very happy with the room although at bit noisy at times, structural sounds , popping and vibrations at night. We rented a cabana bed at cococay , it was so worth it, It came with 4 water bottles,lunch and 2 floating mats. In Nassau we did Blue lagoon and dolphin encounter, everything went smooth and was very well organized. We did see a lot of glasses plates etc, start piling up on promenade and windjammer about day 3, not enough staff to keep up I guess. All in all it was a decent cruise, but I think we will venture out side of royal Caribbean and look at other cruise lines. Also we did not use the drink package this time, to expensive . But we also had a good amount of on board credit we used for drinks. Read Less
1 Helpful Vote
Sail Date: March 2019
We took this cruise for our sons spring break. We brought our family...two 17 year olds, 16, 14 11 and 8 year olds. The 8 and 11 year olds were bored out of their minds. Kids activities are few and far between. Nothing is open!! They ... Read More
We took this cruise for our sons spring break. We brought our family...two 17 year olds, 16, 14 11 and 8 year olds. The 8 and 11 year olds were bored out of their minds. Kids activities are few and far between. Nothing is open!! They advertise bumper cars and roller skating but fail to mention that it is only open for an hour a day. You have to pay extra for everything or carry a stupid cup around (pop package) to get pop. And they do not give you a way to wash the cups!!! The rooms were WAY smaller then Disney’s fantasy. Most of the staff was great, but a few sucked (beware of the bigger man in Sorrentos!!!). There was never much cleaning happening compared to other boats. The boat is fairly new, but it is very warn out. Carpets look bad, walls are dented up and cracked. The food was just ok. I would have been just as happy cooking myself. The smoking section is on the same deck as the outdoor pool, which is very poor in my opinion. Kids had to walk thru smoke of 50 people to get to pool. The crowd was very rude. No manners what so ever towards other guests or staff. We have been on Disney several times with my entire family(16 of us) and have never had a bad experience. I will never take this line again or ever recommend it. The only positive thing I can say is thier private island was very nice but beware!!! It is only half open. When it is completed, it is so large that you will never be able to find your family!!! Read Less
2 Helpful Votes
Sail Date: March 2019
We booked this cruise four months prior to cruising. We have six people and three balcony cabins. We purchased the key program for all of the people in our party. I felt this was a good deal as it gave us the internet package which which ... Read More
We booked this cruise four months prior to cruising. We have six people and three balcony cabins. We purchased the key program for all of the people in our party. I felt this was a good deal as it gave us the internet package which which was $11 per day by itself. For the extra $8 a day the perks seemed reasonable. I checked with Royal Carribean twice before our sailing to verify the time we would be able to board the ship. During both calls I was told 9:30. I also asked how many key packages they sold. I was told 50. Upon arriving at the dock we were told they would load the ship beginning at 11:30. I spoke to several other people who purchased the key and they confirmed they were all fine the same 9:30 time. We ended up boarding at 10:45. Once on board we enjoyed a great lunch at Chops and began to explore the ship. One of the other major key benefits was reserved seating at the shows you have made reservations for. During the first two shows we attempted to see the first did. It have enough seats in the key section to allow our party to sit together disputed having reservations. At the second show there was no signage indicating where key members would sit. One we located the area there were no seats available at all. After complaining we did get several phone calls asking us what happened but no one offered us any thing to make up for our inconvenience or refund us for the services not received. We also learned that there were 180 key packages sold, not quite the 50 we were told earlier. The priority dembarking at the ports was wonderful. No long lines. We found the service in the dining room to be lacking. Our dirty dishes sat in front of us for nearly 15 minutes one night and our drinks sat empty. There were a few standout dishes but most were merely ok. While all of the other food venues had a large variety of offering nothing really stood out as great. We really enjoyed The Gift but felt Spectra was just weird and Will Rock You only ok. The journey tribute band was great! The movies on deck were a fun stop at night and most of The game shows left everyone laughing. The pool areas in this ship are outstanding with a wide variety that will fit the bill for everyone. The seaplex was fantastic and our teens really enjoyed all the activities that were offered. All in all we had a fun vacation but it didn’t knock my socks off Read Less
1 Helpful Vote
Sail Date: March 2019
We chose this cruise because we wanted to go to the Bahamas and Coco Cay. This was one of the best cruises I have ever been on. The Captain was very informational, the Cruise Director Dennis Charles was fantastic, and the ship and ... Read More
We chose this cruise because we wanted to go to the Bahamas and Coco Cay. This was one of the best cruises I have ever been on. The Captain was very informational, the Cruise Director Dennis Charles was fantastic, and the ship and it's activities were all top notch. Unfortunately, we had to make a detour on the way to Port Canaveral for a sick individual who had to be helicoptered off the ship at 2:30 am which caused us to be late getting in to PC. The 4 hour difference caused many excursions to be cancelled, but a life was saved. Coco Cay was great, we rented a Beach Lounger and were shuttled to the location which was away from all the hustle and bustle of the island. We had our own bar which was not busy. The shuttle took us for lunch to the eating area and the choices were many and the service was pretty good for the crowd that was there. Next we went to Atlantis and took a tour called Essential Nassau, this was more of a shopping trip then an actual tour of the island. We went to the Rum Cake Factory, the distillery, Atlantis. We did see a bit of the island but spent most of the time shopping. The shows were great especially "We Will Rock You". Two70 is absolutely fantastic, good show Spectre and many activities and learning opportunities here. The Captain and Cruise Director had a question and answer session and we really learned a lot about the ship and how things operate on the ship. The casino was hopping, a man won $50,000 on a slot machine the first night of the cruise and there were several other $4,000 and $5,000 winners too. Last formal night we had lobster that was delicious. Our servers Terry and Antonius did a good job of keeping with our table of ten. We could always find something good to eat in the Main Dining Room. Breakfast was had at the Wind Jammer and we could always find a seat. Lunch was at many different places on the ship and we tried them all. The massage at the SPA was one of the best I have ever had. We rode on the Northstar, a ten minute ride up and down. This is an amazing ship and even though this was my 19th cruise I have to say it was right at the top. Will be going on Harmony OTS in November and will see how that compares. Read Less
Anthem of the Seas Ratings
Category Editor Member
Cabins 5.0 0.0
Dining 4.0 0.0
Entertainment 5.0 0.0
Public Rooms 5.0 0.0
Fitness Recreation 4.0 0.0
Family 5.0 0.0
Enrichment 3.0 0.0
Service 5.0 0.0
Value For Money 3.0 0.0

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