Sail Date: August 2019
A group of 21 family members ranging in ages from 7-69 just got back from a 9 night cruise on the Anthem of the Seas. While the trip was an overall success, we had issues on board throughout the trip. Our group had balcony rooms, most ... Read More
A group of 21 family members ranging in ages from 7-69 just got back from a 9 night cruise on the Anthem of the Seas. While the trip was an overall success, we had issues on board throughout the trip. Our group had balcony rooms, most were connecting, and an inside room across the hall from my room. Next to them were two rooms comprised of college aged boys that were loud, ran through the hall (sometimes in only their underwear), banged on the walls, and slammed their doors. The first night my husband stuck his head out and asked them to quiet down. These behaviors persisted, each night with multiple family members asking the kids to quiet down. We had spoken to customer service who said to just call security the next time. We did, but security took awhile to respond and the kids never took anything seriously. The worst was the last morning, they had left a condom on a plate with some left over food in the hallway. I was horrified when my 7 year daughter saw it before the poor room steward had to clean it up. Another night, one of our rooms had been woken up by what they speculated was a domestic dispute around 2:30 in the morning. They tried to call multiple numbers for security and no one ever answered any of the lines. The food on the boat was great and servers were for the most part friendly, but it seemed like they could really use more staff to provide the attention that we had previously received on cruises. Especially in the dining room, the bar server regularly mixed up and would forget orders. My daughter had a great time in the kids club and doing all the activities on board. All the activity people were awesome. They were encouraging, especially with the rock wall and trapeze. We had rented two over the water cabins in Labardee. There were nice, but for the amount we paid, it would had really be great if we could had have lunch brought to us. The attendant was running around, but at times appeared annoyed that we asked him for drinks. I'm not really sure it is worth the splurge to get the cabin. Overall, we had a great time, but the lack of response from security is concerning. Read Less
Sail Date: July 2019
Our first cruise on the Anthem!! This is our biggest ship we have been on and absolutely loved it! The style and decor is so wonderful! The pools are beautiful and the solarium so pretty! We had an ocean view balcony on deck 8 but would ... Read More
Our first cruise on the Anthem!! This is our biggest ship we have been on and absolutely loved it! The style and decor is so wonderful! The pools are beautiful and the solarium so pretty! We had an ocean view balcony on deck 8 but would recommend higher as the life boats were just below. The stateroom has so much storage and modern decor. We loved wonderland but missed the grand feel of the main dining room with the smaller dining areas. The food was excellent in the windjammer- better than previous ships. We were only disappointed with Jamie Oliver’s dining and that we never met our stateroom attendant ! In the past they always come and introduce themselves. We loved the overnight stay in Bermuda and would definitely return there! Embarkation and debarkation were a breeze! Cruising out of the Cape Liberty port gave us a great extended trip in NYC! Read Less
1 Helpful Vote
Sail Date: July 2019
My daughter and I had cruised Anthem 2 yrs ago on the 4 night to Bermuda and while there were some issues on the cruise, we decided to try the 5 night to Bermuda. Overall, I was very happy with the cruise. Room- We again had a room ... Read More
My daughter and I had cruised Anthem 2 yrs ago on the 4 night to Bermuda and while there were some issues on the cruise, we decided to try the 5 night to Bermuda. Overall, I was very happy with the cruise. Room- We again had a room with the large balcony at a good location near the elevators. The room was spotless and our steward, Carlton was very nice and provided me with extra towels when I asked for them. The issue with the horrible beds continued, though we did ask for and get toppers for them. For the first time though in a while on RCCl we had very loud and obnoxious neighbors blasting music . Key program -We had The Key program- I was not sure how it would work out, but in the end the benefits we used were great and I would do this again. We got there at 11 so missed the early embarkation but the Key had a designated check in anyhow. We had lunch when we boarded in one of the dining rooms from the Chops menu. We left a carry on near the dining room when we boarded. During the cruise we got a fruit plate. We did not use the priority time for Bermuda. We were able to book North Star through the Key, though in the end cancelled but could have used Stand By. (It had not been available on the Cruise Planner). We got a discount at Izumi. We did not see any shows this time. Best was the departure. We had breakfast and getting off the ship was super easy, as the Key employee guided us off, through the pier , to the luggage and got us into a fast customs line. I would definitely do The Key again. Internet and Drink Package- I booked the Deluxe package with internet before I realized I had booked the Key months earlier ( forgetful sometimes....) and because I did not want to cancel and rebook, we ended up with 4 internet packages. This actually worked out well as I could use my phone and computer at same time, and daughter her iPad and phone. No, I would not do that again, but it worked well this time. The drink package is totally worth it. Food- there were some issues here but they related to booking only. I had booked the Chefs Table and 3 night dining package through the Cruise Planner. We generally only eat in specialty restaurants and before I always booked pre cruise, but decided to save money this time. I did not really like running around on the first day to get the restaurants booked. We went to a gentleman in Chops first to check on the 3 nights, and the first night he claimed we were in Jamie's at 9.30 when I had booked for 8 pm times but we switched it to Wonderland and then Jamies and Chops at the end of the week. However, when I checked several times before the second to last night when we had Jamie's, and even that day the reservation was either lost or at a wrong time. I will say that the food in all the restaurants we ate in was excellent. In fact, Wonderland, which had been disappointing 2 yrs ago, and on the Symphony in Nov., was fantastic and we ended up eating there the last night again instead of Chops. Our server , Gabino, was great. We had him as our server both nights. Instead of eating in Hamilton on the night in Bermuda, my daughter ate in Izumi and I joined her for a salad as I dislike sushi. Our server, Jofel, was also super. When I said I wanted a burger he went downstairs to the pub and ordered one for me and brought it back to me. He also brought my daughter back from that deck the special pineapple drink. I got room service in the morning as I like to drink coffee on the balcony. It came promptly each morning. We also ordered from the room service menu at the pool as we booked the sunbeds, and I thought the Greek salad was very good as well. Chefs Table was exceptional and food allergies and preferences were easily accommodated. Shows- we did not see any this cruise. Last cruise we walked out on Spectra's Cabaret as we both thought it awful. Bars- on this cruise, Boleros was definitely the best . The bartenders were friendly and helpful. I enjoyed the music at night also. Schooner Bar had one of the rudest bartenders. Pool- I splurged and we enjoyed the sun beds outside the North Star Bar area on the sea days.I had seen them 2 yrs prior and knew to book them as soon as I got on the ship. For us, this was the best deal on the ship. Though expensive, we had great service throughout the day from Abraham, bottles of water, a bottle of champagne ( which I took home), and lunch from the Room Service menu. The pool was jammed on sea days and the chair hogs were out. We were told that some people were out at 4.30 am putting towels on chairs. For the first time, though, we did see a pool worker confiscate towels and put peoples' possession in plastic bags after a long period of time had gone by, but that was only on the first sea day. Bermuda- we were not overwhelmed. The island is very expensive and because I knew transportation by taxi can be costly, and difficult from some areas, we had made plans to be in Hamilton one day and possibly a beach the second. We ferried over to Hamilton but were underwhelmed . My daughter had hoped to buy a pair of sandals at the specialty sandal shop where they are hand made for you while you wait. However, the clerk was very unfriendly and dismissive. We decided to go back to the ship and went to Snorkel Park. That too was expensive for 2 chairs and an umbrella ($40). Beach was tiny and dirty. When we left we went shopping in the Clocktower and had lunch at Frog and Onion which was expensive. The second day we did the ship excursion to Clearwater Beach which involves an hour ride to St George and back. The tour was ok, but not worth the cost. I was not impressed by the beach. The host for the beach, though, was very nice. Parking- drop off of bags and parking was not difficult. The crowd is predominately from the tri state area- NY, NJ Pa , and surrounding states. That said, some were very rude, some teens were horrible, some people cut in front of you , some just very unfriendly, ( ie. at Chefs Table where in the past we found people were usually friendly, one group of 6 moved their chairs so they could all sit at one end, and never spoke to the other 6 of us), but overall we just dealt with it and in fact, booked another cruise over the holidays. Read Less
Sail Date: July 2019
I have sailed on Norwegian, Carnival and Royal Caribbean. By far RCCL is my favorite. Excellent service, great food, activities and entertainment. On this cruise we booked a balcony (#8572) and was able to book all our meals, activities ... Read More
I have sailed on Norwegian, Carnival and Royal Caribbean. By far RCCL is my favorite. Excellent service, great food, activities and entertainment. On this cruise we booked a balcony (#8572) and was able to book all our meals, activities and shows (The Gift, Spectra, We Will Rock You) ahead of time on the cruise planner. We were also able to book another viewing of We Will Rock You while on board through the app. Entertainment: All the shows were fantastic and started on time. Although I really did not know the story line to The Gift, I really found the performers to be quite talented. Spectra’s Cabaret did not disappoint and we saw We Wil Rock you twice! Schooners Bar also provided great piano/vocals and acoustic guitar. Comedians were very enjoyable and age appropriate. We also had a surprise performance by ReVoiced (acapella group). All in all, we enjoyed live entertainment every day. Food: We enjoyed most our meals in the Windjammer and especially liked all the options! Regional meals were exceptional. We also had dinner in the main dining rooms and found those meals just as good as at the Windjammer. Beverages: We chose the refreshment package and enjoyed frozen mocktails, soft drinks, juices, bottled water and Starbucks coffee and lattes the entire cruise. Not all the refill stations were up and running, so we just went to a nearby bar for refills. Room: We booked an ocean view balcony (#8572) with Josie as our steward. Josie was absolutely wonderful. I requested a contour pillow (which she provided) and she always kept our ice bucket full. She also made sure we had clean wine glasses each day. Our bathroom was immaculate and our room always tidy and clean. She respected our privacy and always seemed to be right there when we needed her. Josie you rock! Activities: We participated in a scheduled wine tasting (5 samples, but I found the samples to be small) and we had scheduled the All Access Tour of the ship, but cancelled a couple days ahead of time due to one of us not having long pants. Make sure you have long pants or at least pants that go past your knees! It was no problem to cancel and we were given a credit. Embarkation/Disembarkation: We traveled from New Haven, Connecticut via Amtrak to Penn Station Newark and then an Uber (Uber XL $17) to port. Embarkation was a breeze. Dropped off our bags, checked in and was on board within 30 minutes. We headed to the Windjammer and had lunch at 11:30. Our room was not ready until 1:30 after lunch we relaxed in Two70’s with a frozen mocktail and got to know the IQ App. Disembarkation was not has short as embarkation. We had the mindset to expect lines so we were not surprised that it took longer. It was about 45 minutes to disembark and go through US Customs. It was another 30 minutes to wait for an Uber (Uber XL $19 due to traffic) and then another 20 minute ride to Penn Station Newark. Fitness: Walked on the outdoor track nearly every morning with the exception of 2 mornings when it was too windy. I also went to the fitness center each day. Very clean facility and no wait on any equipment. Read Less
Sail Date: July 2019
We chose this cruise first because it was to cruise out of Cape Liberty. The second reason we chose it was because it was a 9-day trip. We had cruised on a 7-day and a 9-day before having children. Last year, we cruised on the Adventure ... Read More
We chose this cruise first because it was to cruise out of Cape Liberty. The second reason we chose it was because it was a 9-day trip. We had cruised on a 7-day and a 9-day before having children. Last year, we cruised on the Adventure of the Seas with the children (for the first time) and they loved it, so we thought a few extra days would be great. We had a really great trip and the children (ages 7 and 9) enjoyed it, too. Their favorite part was going to Adventure Ocean. We did not take advantage of the specialty dining, spa, or similar opportunities, due to our budget. In order for us to travel every year, we have to be conscious of our spending. The only stressful part of our vacation was the pool area. It is a much smaller area than other ships we have been on. It was difficult to find chairs in safe proximity to the children's location, so my husband and I took turns staying at the chairs (that were very far from the pools). The chairs were reserved from early morning with towels and unless we watched the people like hawks, it was hard to find any in the pool areas. Other than that, we can't complain about the trip. The food was great, there were lots of opportunities to attend events on the ship. In regards to the Seaplex, in order to be able to attend the events there, it was important to arrive before the start time. We learned that early on. We thoroughly enjoyed our dining experiences. We went to the Windjammer for breakfast and lunch daily. There were many options, including salads, soups, and desserts. The food was of great quality. We chose the 5:30pm dining option. We would begin each night with an appetizer and our children would eat dinner. At 6:40pm, our children would go to Adventure Ocean and we would complete our meal in the dining room. Our waiters were amazing. They were not only very particular with all their tasks, they were also very friendly! After dinner, we would either see a show or watch a movie by the pool. The shows were all very good, especially the comedy shows. We also attended The Gift and We Will Rock You. The Gift is hard to follow without any background information. We Will Rock You was great. We love anything involving music. We also thoroughly enjoyed the farewell performance. We didn't shop much. The Anthem has a different shopping concept compared to other ships. It felt very crammed and quite frankly many items were not affordable. We tried to purchase some t-shirts; however, there wasn't much of a selection in the sizes we were looking for (Youth Small, Youth Medium, Adult Small, Adult 3X). Overall, we enjoyed our vacation on the Anthem of the Seas. Read Less
2 Helpful Votes
Sail Date: July 2019
Believe it or not, but we chose a 9-night cruise for our first Royal Caribbean cruise not knowing if we'd even like it or not. To be honest, we had high expectations considering how amazing many people call the cruise line, so we were ... Read More
Believe it or not, but we chose a 9-night cruise for our first Royal Caribbean cruise not knowing if we'd even like it or not. To be honest, we had high expectations considering how amazing many people call the cruise line, so we were expecting a lot. Not only were our expectations met, but they were surpassed greatly and we couldn't have asked for a better vacation! To begin, our boarding was really smooth and I felt it was almost too easy! Although the ship was pretty crowded at some times, it never felt too much and you have to expect crowds on such a large ship with such a large person count. I felt the ship's outline was very different than others but there was nothing too dramatic or bad about it. I REALLY enjoyed the food especially at the main dining room, Wonderland, and Chops Grille. The main dining room was outstanding and we wish we went there more, but we wanted to try other restaurants like Wonderland, Chops, and Jamies. The Head Waitress, Maricris was super nice and visited us every night even though she wasn't our actual server and even though she had many things to deal with, so it was outstanding and so kind of her to do this for us. Wonderland had some of the most extraordinary food my whole family has ever tasted and some of the most interesting food my family has ever tasted. We definitely also enjoyed Chops and the layout of the menu that we did it once for dinner and also again for lunch! Yes, Jamies was amazing and had some pretty good food, but we felt that it could have had more Italian theme since it is an Italian restaurant. Moving on from food, me and my family (I traveled with my husband and one 14-year-old boy for further reference) all enjoyed most of the shows. My son and I were in love with Spectra's Cabaret, my husband not that much. We all hated The Gift and thought it was really hard to follow and made no sense even with having full concentration the whole show. The decorations and set designs and singing in The Gift was amazing but none of it made any sense even though we also did some research beforehand. Both the adult and kid-friendly comedy shows were outstanding and we all enjoyed it a lot. We will rock you is great for long Queen fans, so I really liked it but my husband didn't. Overall, entertainment was pretty good and we saw some shows we couldn't ever forget, especially the silent party which was extremely entertaining and enjoyable. Bingo was pretty good despite the same jokes being used each time in each game and the jokes got a bit annoying but we were barely bothered by it. There was so much entertainment that we had to cut some things out and we weren't able to attend everything we wanted to, which is odd considering you'd think everything would be spread out in a 9-night cruise. My son did the flow rider and rock climbing once or twice and enjoyed it, but the whole family really liked North Star and it was unforgettable with the pictures we also got from it. The Sea Plex had so much entertainment and activities that me, my son, and my husband all enjoyed especially bumper cars and my sons first-time roller skating! The ship overall was extremely clean and as I said before, it had a weird outline and I felt that it isn't the same as other ships but it was definitely something I liked and found interesting. The ship was fairly crowded at some times and at some parts including how hard it was to find a deck chair by the pool, but it was fairly empty above the pool deck 1 deck up and is just as enjoyable to sunbathing, listening to the live music, and watching people swim as well. The ship was just amazing and much bigger than we imagined in pictures! Moving onto our cabin, I found it very unique considering there was actually a charging slot on both sides of the bed as well and also a light switch on the side of the bed that turned off most of the lights in the room. I found this amazing since I didn't have to get up (lol!) and turn the lights off then make my way back to the bed. Our only problems with the room was that our comforter/blanket had a weird stain on it that we found really strange, however, it was dealt with swiftly and the same night we noticed it when we told our room stewardess. We also noticed that we only got a towel animal every other night, which was a shock but I guess that's what happens on a 9-night cruise (this was our longest cruise as well, the other longest being 7 nights). We only had a couple of problems that made us have to go to customer service, one being a clogged toilet and lost items, but they dealt with it fast and with no problem at all. The staff onboard are just so nice and it surprised me how much energy they have every single day considering they do this same old thing every week. Moving on from the ship, we REALLY enjoyed all 4 ports that we visited. Starting in order, we really enjoyed Bermuda, Royal Naval Dockyard. This was the tour that we booked with Royal Caribbean where we visited the Aquarium and Zoo for almost all of the day and the tour guides were just so hilarious and we couldn't say anything bad about the experience or tour guides. The map was larger than the place actually was and it was really small but the time they gave us at the place matched how long it takes to go around the place. After the tour, we just went some shopping and got rum cake that was REALLY DELICIOUS and is a must when going to Bermuda. Next up was Saint Maarten or Sint Maartin where we did a circle island tour that visited Maho Beach, Marigot, and some extra places as well. This tour was booked with Bernards Tours, which was off the cruise line and booked by me privately. We felt this tour was outstanding and we really recommend it to everyone! It took most of the day so we just went a little shopping near the port after and then headed back to the ship. The next port was Puerto Rico where we did visited the El Yunque rain forest with another tour, not with the cruise line as we didn't see any tour about the rainforest until after we booked this one. This tour was absolutely outstanding and there was even an extra part at the end where he brought us to an excellent restaurant where we had to get food to go because the tour took almost the entire day and we only had about an hour or so left. Finally, we visited Labadee, Haiti, the private island. Haiti was by far our favorite port and because it was just so beautiful and sooting for the whole family. My child loved the virgin Labadoozie and me and my husband enjoyed the one with rum but it was so delicious and I am currently craving one badly right now. Barefoot Beach was our favorite beach at Labadee and it was so calm. The water was amazing and so clear, it was one of the best we've ever experienced in a very long time. My son did the zipline alone and he said that it was a lot of fun and described it to be the best zipline he's ever done (he has done a LOT). He has never done an over ocean type of zipline so it was a cool experience for him, along with the dragon coaster he also did alone (me and my husband aren't as adventurous as him, lol!). If I had the choice to do it all again, I would definitely. Although it was kind of stressful sometimes rushing to dinner or the Windjammer and doing washy washy every time we entered, I wouldn't have wanted it any other way and the memories we made can never be forgotten. My son didn't go to the teens club despite me telling him to many times. He didn't really make any friends on board but he was fine with that and he just wanted to relax and explore the ship when my husband and I went to the adult-only events like the hilarious comedy show. Disembarkation was super smooth unexpectedly and once we got off the ship, the line to pick up our luggage and go through customs was extremely long, but it went really fast and it was super smooth and I'd say we got out completely in less than 20 minutes (yes, that fast!). Overall, to end this review, this 9-night cruise on Anthem of the Seas was outstanding and surpassed the entire family's expectations fully. We will definitely cruise with Royal Caribbean again and maybe even Anthem! Read Less
1 Helpful Vote
Sail Date: July 2019
The ship was beautiful. We stood in Cabin 11606 it was a balcony cabin. The cabin was good, It was what I expected after seeing pictures online. I was grateful for the storage space under the bed where we put four suitcases. we had four ... Read More
The ship was beautiful. We stood in Cabin 11606 it was a balcony cabin. The cabin was good, It was what I expected after seeing pictures online. I was grateful for the storage space under the bed where we put four suitcases. we had four people in our room, two adults and two children age 16 and 11. The children are too old to sleep on the same bed so we had the beds pulled apart and my husband and I slept on the sofa bed. Surprisingly, the sofa bed was very comfortable and I had a great sleep. The balcony was great as well we watch the sunrise which was beautiful and would relax there after a long day on the islands. My only complaint would be with the beds separate and the sofa bed pulled out to sleep two there was no room to maneuver. Otherwise it wasn't bad at all, I would prefer to have those bunk bed looking beds for the kids, if i looked around I am sure i could have found one but i wanted to stay on the same deck and area as the group we were in. Dining staff was amazing a child in our group had a peanut/tree nut allergy. They made sure everything was safe, allowed him to choose his meal the night before. We did my time dining at one of the dining rooms for the life of me i can not remember the name. Our server Made and Arvin was awesome! Arvin did a lot of magic tricks which was enjoyed by the kids and adults. I loved how they had conversations with us to about the islands, life, family etc. The food in the main dining room was great! My favorite was Day 8 where they had lobster tail! Windjammer food for breakfast, lunch and dinner was also a fav! The staff and food were awesome! I especially loved the hand washing stations..washy, washy...they would say that every time. It baffled me when people would refuse or complain about washing there hands before entering the buffet. Seriously? But the staff always stood happy! I loved the coffee place on the 4th floor in the Royal esplanade, the staff was great! Sorrentos across the way was sooooo delicious! It was not safe for the child with peanut/tree nut allergies though! The buffet had safe pizza so it all worked out. The hidden gem two70 cafe was good and an easy way to skip the line at the coffee place on the 4th floor, it was also nice to look out the beautiful windows in two70. Entertainment and activities was ok, If traveling with kids and families I prefer carnival. If it was just my husband and I with no kids I would do Royal. I felt like carnival had more fun activities shows and entertainment I also felt like the staff of all those including the cruise director was more involved. I barely saw the cruise director and he wasn't that fun! He needs to take a few tips from Matt Mitchum on Carnival. The bar/singing or comedy show entertainment was fun for adults. I thoroughly enjoyed quest put beware it can get very riskay..we saw some crazy things. There was a family quest with kids that was awesome as well! Spectre's cabaret was terrible, the performance and entertainers did a great job singing and dancing but the theme of the story was horrible and weird, our group kept looking at each other laughing and the kids were horrified. We didn't see the gift because of the bad reviews and after watching spectre's cabaret we didn't want to chance it. We will rock you was ok, not what i was expecting but i liked it! Again Carnival's shows are way better! As for the Ifly it was AMAZING one of the best experiences i have had, i wish i did it earlier in the cruise because i would have kept trying! The north star was ok a little scary being up that high in a glass ball but it was a nice view. The flowrider was cool but wear a tight bathing suit or you might lose a top or bottom. Bumper cars, roller skater were fun once but we didn't do it more than that. The kids were a little disappointed there weren't a lot of activities they pretty much played ping pong every day. The seaplex was a nice spot for them and they got to meet a lot of friends, it wasn't over crowded either they were able to play different games without waiting to long. A complaint I have is about the age range they group 9-11 year olds together and didn't have any basketball or soccer tournaments which our kids who were 10-11 years old wanted to do. Our kids are very athletic and would have loved to join the tournaments for 12-15 year olds. As for the Ports Bermuda was beautiful! We went to Horseshoe Bay and stood there all day i loved it! Labadee was pretty cool to, the kids did the aqua park and the slide the food there as ok! Considering it is there private island you had to pay for quite a few things unfortunately. San Juan was ok I use to love it but it was kind of smelly, we did get to go to La Fortaleza which was cool. St. Maarten was ok we stood at the beach and the guys got buckets of 5 beers for 10 dollars which they loved. We also got an umbrella and two chairs for 20 dollars. The shops around there were great too. Overall the ship was beautiful and VERY CLEAN and the ports were just as nice. If you want more family fun or fun in general i would go with carnival. Royal is more uppity and adult friendly. Oh and i don't want to forget to mention my stateroom attendant Jenin was awesome! Always cleaned and was super friendly! Read Less
3 Helpful Votes
Sail Date: July 2019
I took this trip with 30 friends and family. I was a little scared to do Royal because I had a bad experience 11 yrs ago with them. The Anthem of the Seas changed me the moment I stepped on the ship. She is big,beautiful and clean. ... Read More
I took this trip with 30 friends and family. I was a little scared to do Royal because I had a bad experience 11 yrs ago with them. The Anthem of the Seas changed me the moment I stepped on the ship. She is big,beautiful and clean. CABIN # 9510---front of the ship with a 6ft window. Cabin was larger than balconies. I had 4 adults in the room with plenty of storage. There was storage over both beds and we had 2 closets. The bathroom was decent size. Umroy --steward took great care of us. He made towel animals almost every night, always greeted us with a smile and asked us how our day was going. FOOD: We had My time Dining. We ate in the Silk dinning room 3 nights, American Icon -once, Solarium Bistro-once, Windjammer- twice, Chops-once and Jamies- once for lunch Service at everyone was top notched. waiters brought out extras for the table. If you wanted something that wasn't on the menu, they got it for you. The seafood tower at Chops is a must. Shawn at Jamies brought us all the appetizers out family style. He also did the same for dessert. Needless to say we did not eat dinner that night ENTERTAINMENT: WE WILL ROCK YOU---so nice I saw it twice THE GIFT--- The story is tough to follow but the singing and special effects are amazing. SPECTRA'S CABERNET: Great singing and acrobatics . Here is my one complainant----Parents with young kids---If you child can not stay quite or sit still for an hour, PLEASE do not bring them to the show. You ruin it for others, SERVICE: EXCELLENT all around. My bartenders at the Sunshine bar( Seon, Gary, Larry, Stephen and Hermit) I will never forget you guys. They were simply the best bartenders I ever had on 10 cruises. PORTS: BERMUDA: took a taxi( $7 per person one way) Horseshoe Bay -- watched friends renew their vows on the beach. ST MARTIN: Took taxi to Maho beach and got drinks at Sunset bar---great experience. At night we did a sunset catamaran cruise on the Golden Eagle--Capt Charlie and crew were the best. A big shout out to My main man Otis who kept the drinks coming even in the thunder storm. SAN JUAN: My sons and I did the ATV ride at Campo Rico--another great time, great staff and drinks. FYI-- bring another shirt because you will get dirty. After that we met friends for a great lunch at Restaurante Mi Tierra--about 2 blocks from ship. Great mojitos and mufungo . LABADEE: was surprised how beautiful this beach was. We did the Dragon coaster( 35 for all day pass) great views from the top . Food at lunch was very good and there were plenty of bars on the island. It is a shame that the ship is moving to Europe next year because I would love to do another 9 days with Captain Hendrik and his crew. Read Less
2 Helpful Votes
Sail Date: July 2019
We booked this cruise on -line then called to make our restaurant choices, but were told we had to do that when we boarded. I also, asked about booking the North Star and was told they are all booked up due to varies groups being on-board ... Read More
We booked this cruise on -line then called to make our restaurant choices, but were told we had to do that when we boarded. I also, asked about booking the North Star and was told they are all booked up due to varies groups being on-board so we would have to do that on-board as well. So first thing as we arrived, I went to Guest Services and was told a different story - as we were suppose to be able to book both when I called, but not the case when talking with foreigners on RC reservation line. Next our room was very well laid out, but not cleaned well - stuff was still in the refrigerator from the people before us that was rotten. Never saw our stateroom attendant till day 2 and by then we were both sniffling and coughing. I do not think our room was sanitized at all. Bed was hard as a rock and when I asked about getting foam or something to soften it up - no one ever came to do as they said they would, and our stateroom attendant said I can use the couple of flattened covers under the bed to help, but that was all he knew of to use? So by the end of the 9 nights, I was very sore glad to be back home. We did enjoy all the shows, especially We Will Rock You!! Dining went ok - loved the specialty restaurants, but our main dining room table got moved when we showed up the second day - so we were place elsewhere, but it worked. Casino was extremely smokey and the slot machines were next to each other for smoking and non-smoking - nothing to block or distribute clean air to non-smokers! Ports of call were enjoyable. Boarding and disembarking was a breeze if you got there early and carried off your luggage. The SeaPlex was full off kids and there was no "adult" time for the Dodge cars so waiting was a issue just to say you did it once. Also there was no one sanitizing hands before you got in your car and with kids picking their noses, and coughing, sneezing, I would think RC could do a better job - like they do when you eat!! Never saw anyone cleaning banisters or elevators to keep germs at bay either. We did like the North Star as something different to experience. All in all, just an average cruise - not really impressed. I would like to highly compliment the wait staff and bartenders who did an exceptional job at keeping us happy and well fed. I didn't find the Anthem to have many activities to do for adults - so we got bored at times. Since it was the holiday weekend/week - there were several kids running around and the pool area was totally packed each day. Thank goodness we had a balcony to escape and relax. Read Less
6 Helpful Votes
Sail Date: July 2019
I am going to present to the best of my ability a fair review based upon my experiences in cruising. This was my 11th or 12th cruise, the second for Royal Carribean. 20 years ago, my husband and I set sail to Bermuda on our honeymoon on ... Read More
I am going to present to the best of my ability a fair review based upon my experiences in cruising. This was my 11th or 12th cruise, the second for Royal Carribean. 20 years ago, my husband and I set sail to Bermuda on our honeymoon on the last ship of the fleet, making the last trip, before the new class of cruise ships were born. It was not a great experience, and being 25 back then, I was sure I wouldn't do it again. Alas, the opportunity came up again several years later, and I fell in love with cruising but hadn't returned to RCCL until now. FOOD: I have been on Carnival, Norwegian, Disney and Royal Carribean. Each line is unique in how they deliver their services, and the cruising experience, but most of the tenements of cruising are the same. To be foolproof, you pretty much have to nail down the dining, because let's face it, you are stuck on this floating hotel for a week, and what better way to occupy your time than eating. That being said, the food on Royal Carribean was the worst out of all of the lines I've cruised. The first 2 days, I just couldn't get a good meal. They served a Salmon En Croute that was so fishy, I had to spit it out. By the third night, I was eating dinner rolls, anticipating the bad food that lied ahead. RCCL did not disappoint. I was served an actual bowl of gristle ( yes you heard correct, gristle) it was at that point that I asked the chef to come out so that I could show him what was being served. He was horrified and asked us to be his special guest the next night, in which we did eat a very nice meal, but still not fantastic. The food stayed at a 2-3 stars the whole trip, but I learned to eat things in their natural form (ie: hard-boiled eggs, grapefruit, etc) so this was a big disappointment. We did eat in 2 of the specialty restaurants, Jaimie Oliver's and Wonderland. The food was very creative in Wonderland and a great experience, but the taste was lacking. Jamie Olivers was better, but the eggplant parm was soaked in oil. Nothing on this cruise "wowed" me as far as food goes. Compared to Norwegian and Carnival, I don't think I would choose to cruise RCCL again based on this alone. ENTERTAINMENT: The ship spends quite a bit of money on their entertainment and it shows. All the shows are technically executed perfectly as well as the sound and lighting. The sets are some of the best I've seen and the performers are super talented. Yet again, I didn't find the shows engaging, and never left feeling invigorated or that I would want to see it again (which has been the opposite on all of the other cruise lines. Norwegian Breakaway had some of the best shows I have ever seen). POPCORN: RCCL puts popcorn makers outside of all of their shows and they CHARGE you for a bag of popcorn. SERVICE: The service was mostly good and served with a smile almost every time. I am always amazed at how hard the staff works to please the guests, and I try to be grateful and humble when dealing with the staff knowing what they endure on a daily basis. SHOPPING: This is where RCCL has failed in a big way. The first thing I would like to bring to your attention is that I have never been on a ship that NICKELS AND DIMES YOU TO DEATH the was RCCL does. They push you to BUY, BUY, BUY and that is the center of focus on the ship. The shopping on the promenade is riddled with overpriced luxuries that have been marked up 3 times and pitched to you as a "deal" because you aren't paying taxes. Also, if you plan on shopping, PLEASE get the internet package and price shop. I bought 3 bags on the boat which I googled and found at half price, in which they had no choice but to price match it (as long as it's a reputable site: no Amazon, sorry). I felt like the entire cruise was a money grab and between the art auctions, jewelry talks and raffles, they just want more of your money. They were selling CHICO's clothing for more than I would pay at CHICOs! Also, they make your setsail card inactive if you punch a hole through it and they sell you the lanyards or the wow bands at double the price, so PLEASE get a lanyard WITH THE PLASTIC INSERT before you go. WARNING: If you like to purchase Art, no one tells you that if you exceed the amount allotted via customs, you will be stopped by customs and have to pay duties on the framing of the art you buy if you exceed your allotment so please ask about this when you buy art. TIPPING: I do not remember if every boat is the same, but we were charged $14.50 per day per person, totaling $60 in tips x 9 days. In addition to this, they tack on an 18% gratuity on every service related purchase. Then you will be given tip envelopes to tip above this. ACTIVITIES: This ship has nothing for kids. No fun slides, no real events by the pool, in fact, unlike Carnival that always delivers a good time poolside, the pool was overcrowded and uneventful. No fun DJ, or Large Screen TV with movies, so my 18-year-old and his girlfriend never wanted to go. They did have the IFLY and the NORTHSTAR for free, and there were a lot of activities in the sports complex, but often it was very crowded and on a ship this size, you spend a lot of time waiting. MOST VALUABLE TIP: Sign up for Escape the Room Puzzle break first day on the ship! This was the most fun we had :) Lastly, as a whole, with the islands and excursions in mind, it was a nice cruise, the weather was good, and so were the seas. Some people are "Loyal to Royal" and I truly wanted to drink that cool-aide, but for now, I will stick with Carnival and Norwegian. Safe travels, and enjoy the cruise! Read Less
4 Helpful Votes
Sail Date: June 2019
This was our first cruise with Royal Caribbean. We previously switched from another cruise line because of recommendations from friends plus we wanted to try it for ourselves. When we arrived to Bayonne, NJ, the entire process to get on ... Read More
This was our first cruise with Royal Caribbean. We previously switched from another cruise line because of recommendations from friends plus we wanted to try it for ourselves. When we arrived to Bayonne, NJ, the entire process to get on the cruise was effortless. Where it took us over an hour the last cruise we went on, it took us roughly 15 minutes with Royal. Our cabin was great. We had the pleasure of getting a balcony this time. The interior is good for first-time cruisers or if you're on a budget. We actually utilized the balcony quite a bit, either during our sea days or when we arrived/departed our ports. Views were spectacular. It was spacious enough to fit all our belongings and had plenty of drawer space for both of our clothes. Food was good. We went to the Windjammer Cafe during breakfast/lunch and did the "My Time" dining at dinnertime. There were plenty of options to choose from outside these two options. Wife and I ate at Jamie Oliver's Italian restaurant for our 3-year anniversary and the service was above and beyond. There was a sushi and steak restaurant I didn't get a chance to try but will keep it in mind for our next cruise. What impressed me was the cleanliness of the entire cruise ship. Prior to eating at the Windjammer Cafe, we were always instructed to wash our hands before serving ourselves. We were always greeted with "Washy Washy" which still stuck to me even after the cruise. Every time I went to the public restroom there was always someone in there either inspecting the restroom or cleaning it. As someone who is slightly germaphobic, I felt at ease the entire cruise. The service between housekeeping and the waiters/waitresses was fantastic. During the cruise our waitor Fuchao (I think that's how you spell it) knew us on a first name basis and catered to our every need. I really hope we run into him again on our next cruise. Our housekeeping could've used a little work but still did a great job. Our ports were the highlights of the entire cruise. Our favorite was probably San Juan, Puerto Rico where we did a Food and Culture tour. The tour guide gave us a taste of Puerto Rican cuisine and gave us a thorough history of San Jaun as well. Our second favorite was Labadee, Haiti. Apparently, Royal Caribbean owns part of the island which made it a great experience. There was anything from snorkeling excursions, a few beaches, floating bars, zipline excursions, and shopping available. Put plenty of sunscreen on because it gets HOT in Haiti. Only con was the price of everything. Drinks, without a drinks package, cost $10+ per drink which is more than the average drinks price in New York City. Be prepared to spend quite a bit on anything extra not included in your cruise package such as excursions, select restaurants, drinks etc. This was the best cruise we've experienced so far. We were considering giving their sister company, Celebrity Cruise, a shot but will be sticking with Royal going forward. If you're contemplating cruise, I highly recommend Royal Caribbean. You won't regret it. Read Less
5 Helpful Votes
Sail Date: June 2019
We are loyal Royal Caribbean cruisers and we were happy to reach Platinum Level. we have sailed with Princess and Disney also in the past but a majority with Royal. We have cruised on the Oasis and Freedom class ships but first time on ... Read More
We are loyal Royal Caribbean cruisers and we were happy to reach Platinum Level. we have sailed with Princess and Disney also in the past but a majority with Royal. We have cruised on the Oasis and Freedom class ships but first time on the Quantum class. We are very easy going cruisers and know things happen, but due to our experience with this ship we are questioning our loyalty and may decide on cruising with another cruise line. Here is my comprehensive review: Embarkation: We arrived at approximately 11am, traffic into the pier was horrendous as Cape Liberty is going through some major construction. Traffic entrance into pier was down to one lane. Entered cruise terminal which was easy and not that crowded. Entered the designated line for check-in. lines separated for general guests, Gold, Platinum-Emerald, Diamond and above. This is where the confusion started as terminal staff just funneled passengers into any line regardless of status, then let Diamond members ahead of all the other passengers waiting for designated check-in desks. Also you do not receive your SeaPass card until you get into your stateroom, so we could not do the Flowrider until we had the Seapass card and we could not get Starbucks coffee. Cabin: Balcony Room 6680 rear starboard side. Immediately upon entering the room it smelled of smoke. Thought great, prior cruisers were smokers. Unfortunately when we walked out to balcony we were greeted with a strong smoke smell and discovered the smoking atrium was just below the cabins on deck 5. Also people sitting in atrium can look up and see into cabin. Our daughter experienced a passenger looking up at her as she changed in the cabin. Kept shades closed for a majority of the cruise. Ship: The ship is beautiful full of technology, however technology broke down several time. The Royal Promenade is not as open as the Freedom and Oasis Class and not as easy to get around. It is poorly designed as most of the balconies do not have a view straight down to the water and there is a smoking area designated below some balcony cabins. Food: We did enjoy the food in the MDR but it did start to repeat itself on the 4th day. Wonderland had an eclectic selection of food but is priced at around $60 per person, I guess your paying for presentation. Windjammer always busy and food leaned heavily on Indian Curry spices, except for breakfast. Solarium Cafe was the place to go instead of windjammer but limited selections. Sorrento's Pizza was great and so was Cafe two 70 for the roast beef sandwiches. Staff: Wait staff and room steward were top notch, they worked hard to get things right. Guest Services staff mostly pleasant but couldn't make decisions. Bermuda: Very nice Island beautiful beaches. Hamilton's businesses were closed due to holiday and parade. Shipyard area was nice. Horseshoe Bay beautiful beach, but was busy. Also Bermuda is expensive. Entertainment: The Gift started out slow but finished great. Cabaret was no that great lots of use of light and technology. The music was not that great as the performers butchered the familiar songs. We Will Rock You CANCELLED due to hydraulic issues. It was replaced with the performers singing (not bad). Activities: Bumper cars were nice. IFly was the highlight of the activities a must do. Northstar looked nice but did not fit into our schedule. Flowrider also nice but too busy since there is only one. Sport activities staff were great. Disembarkation: Not too bad, we did not have to fill out Customs Declaration Forms. First time not having to do this. Wait time for car service back to hotel was over an hour due to the traffic issues at the port. We are still trying to resolve issues with cabin and our TA has gotten involved. Going on 2 weeks with no response from RCCL. I will update with resolution. Read Less
3 Helpful Votes
Sail Date: June 2019
This was great! Our whole family went. We had four adjacent ocean balcony rooms. My husband and I in one. My three daughters (early 20s) in the next. My one daughter and son-in-law in the next, and my oldest daughter, son-in-law, and 2 ... Read More
This was great! Our whole family went. We had four adjacent ocean balcony rooms. My husband and I in one. My three daughters (early 20s) in the next. My one daughter and son-in-law in the next, and my oldest daughter, son-in-law, and 2 1/2 year old granddaughter in the last. Our cabin attendant, MC, opened the dividers on the balconies, so we could all sit out together. It was great! Also great for using bathrooms when yours was occupied. Great for 9 adults and one child! We drove from PA to Bayonne, NJ. Two short hours and we were there. Parking was easy, and the embarkation process was quick. We were on the ship in less than 20 minutes! My husband and I were on a cruise last year so we told our kids to wear their bathing suits and enjoy the pool while there would be less people and lots of space to move around. They loved the deck area. I was a little disappointed that there wasn't a spray park (?) play area for kids that weren't fully potty trained yet. My granddaughter only had the tiny pool area to play in, which was such a small space. She kept asking to go in the big pool with the other kids. I thought I had read there was a spray area for kids when I was researching this ship. I guess I was wrong. On a positive note, the children's babysitting area called Royal Tots was wonderful. We only used it 3 times for a few hours each time. We were all able to see the shows together while our granddaughter went there. We registered the first day, and were told spots fill up quickly. They will only take 8 children under three in this area at a time, so register early. She had fun, and the staff was very attentive. My daughters (5) and son-in-laws (2) went on NorthStar on Day 2 and took great pictures of the ship from above. They said it was awesome! One night we saw Matt Ye, a performer at Schooner's Bar. He did an interactive "adults only" show with everyone . We had a great time! He was very funny. We had dinner in Chops one night which we enjoyed. My daughter and son-in-law ordered the seafood tower and it was devoured very quickly. The food was very good, and the service was great! The other nights we ate in MDR. We really enjoyed the food, and many of us ordered 2 appetizers most evenings. Our server, Agnelo, was very attentive. The woman that did our drinks was great as well. She remembered what we liked and had it ready as soon as we arrived. "We Will Rock You" was great! It was a mixed aged audience. The middle-aged crowd (like myself) were singing right along with the Queen songs. My younger daughters liked it too, especially since seeing the "Bohemian Rhapsody" movie. The singing was amazing! The band, especially the guitarist, was great! The only issue I had was the timing of the show. It was at 6:30 which made dinner a problem. The dining rooms open at 5:15, and Windjammer opens at 5:30. Usually we like to get to the show 30 minutes before to get seats together and order drinks. My daughter was also dropping my granddaughter off at Royal Tots at 5:50- so pizza night it was. If the show was at 7, I don't think dinner would have been an issue. This was a 5 day cruise with an overnight in Bermuda--days 2 and 3. I would recommend an overnight, then you don't feel rushed to get back to the ship on the first day. We decided not to book an excursion through RC, we just went off the ship to the pier. Right at the pier, there are many, many taxis, and mini-buses to take you places. We took one for $7 a person to Horseshoe Bay. So it was $7 there, and $7 back= $14 per person. RC's excursion to the same place was over $35 pp. Loved Horseshoe Bay! The water was beautiful, but there was a lot of seaweed. This didn't really matter after awhile--we just enjoyed being in the beautiful blue waters. Again, going on our own allowed us to stay as long as we wanted. When we decided to leave, we walked to the parking lot, and there were the minivans/buses to take us right back to the ship. So easy! The second day in Bermuda, we decided to do some shopping, right next to the docks. We just wanted some souvenirs, and to look around. It was a beautiful day--the weather was great! As a family, we always had dinner together, but then at night we did whatever we wanted. I went to the comedy show, which was really funny. I forget the comedian's name, but he was very funny. It was a show meant for the family, and he appealed to many ages. My 20 year old daughter, was lost on some of the jokes, because he referenced things she didn't know about, but I was laughing so hard that my jaw started to hurt. My daughters and son-in-laws loved the pub and the guitar player there. There were either there or in Schooners most nights. They loved IFly, the sky diving simulator. They raved about it, and I got some hilarious pictures. Make sure to book this as soon as you can. I didn't see it up on cruise planner, but after browsing Cruise Critic, I learned that you should book it as soon as you get on the ship on Day 1 through Royal IQ app or go to guest services. It booked up really fast. You can always go to standby if you can't book it, to see if there are some no shows. I am sure there must be. One of my daughters was a no show to to some rocky seas on Day 5 which made her queasy. Overall, we really enjoyed our cruise, and would certainly sail again. Read Less
9 Helpful Votes
Sail Date: June 2019
My mom and I cruised Anthem to Bermuda in June. We cruised RCCL to Bermuda about 7 years ago and wanted to go back on a newer ship. Being that we live in NJ, the convenience of leaving out of Bayonne was great. Checking in was easy - we ... Read More
My mom and I cruised Anthem to Bermuda in June. We cruised RCCL to Bermuda about 7 years ago and wanted to go back on a newer ship. Being that we live in NJ, the convenience of leaving out of Bayonne was great. Checking in was easy - we got to the port at 10:30 and boarded soon after. Cabins are not available until 1PM, so we wandered around the ship and then headed to the Windjammer for lunch. It was utter chaos there. We ate quickly and waited until we could get into the cabin. Our seapasses were waiting for us. We had a junior suite - it was great! Very spacious and laid out well. A nice sized balcony too. There were upgraded toiletries in the bathroom. I think the cabin was the best part of the trip because when the ship felt crazy crowded, we had a quiet balcony to retreat to. BTW - I was offered an opportunity to upgrade with a bid on 3 other types of cabins. None of my bids were accepted. I was a little bummed, but again, was happy with the cabin we had. In general, the pros: * The ship was clean * Service for the most part was good * Lots of fun activities all day * Several no extra fee dining options * Bermuda is gorgeous * The cruise port is very easy to navigate with parking located close by * We rented an electric car from Oleander to cruise around the island - great customer service and lots of fun Cons: * The disembarkation process was a pure disaster - no clear directions, and was running behind schedule. Passengers were cutting in front of others, just so much confusion to end the trip on. * The Bermuda Triangle Nature Preserve excursion - do NOT waste your money! The excursion is nothing like the description. For what it cost, you could go to Horseshoe or one of the other nearby beaches, and get lunch and beach chairs for less with a prettier view. * A big ship has a lot of people and you can tell there are a lot of people. * Technical difficulties kept us from being able to see "We Will Rock You" twice. * Same food was served in the Windjammer every day. * The sales they offer are a joke. * Extra fee dining - as if it didn't already cost a lot to go, so why pay extra for food * The thermal suite doesn't come close to what NCL offers * Cabin 13236 is right under The Living Room and was quite noisy overhead We had a good time and will sail RCCL again, just be mindful of the pros and cons. Read Less
4 Helpful Votes
Sail Date: June 2019
We choose Royal Caribbean Anthem of the Seas because we were traveling with a multigenerational group three adults in their fifties and two children in their mid twenties This was a perfect itinerary 9 days and it was in driving distance ... Read More
We choose Royal Caribbean Anthem of the Seas because we were traveling with a multigenerational group three adults in their fifties and two children in their mid twenties This was a perfect itinerary 9 days and it was in driving distance to port. This was not our first cruise. We have also sailed on Princess and Celebrity and it's been nearly 20 yrs since we sailed with Royal Caribbean Embarkation was a snap. We arrived at port around 10:00am but didn't check in until 11:00am because we were waiting for the rest of our party to arrive. Had we checked in sooner we would have only been waiting in the waiting area to board. By 11:00 we just check in and walked onto the ship. We avoided Windjammer and headed to the Solarium Bistro. They had a small buffet but it wasn't crowed and there were enough choices for a quick lunch in a relaxed area. After lunch we stopped by Boleros for our first cocktail on the ship and purchased the Royal Caribbean wrist band so that we wouldn't have to always carry our sea pass around. Anthem has a nice selection of eating venues. 270 was my favorite. There they had a nice choice of sandwiches and salads and they also made specialty coffee. I quickly became addicted to the blended mocha creamice and the strawberry scones. We ate breakfast in the MDR anytime it was open. It was quiet and pleasant to enjoy the first meal of the day. We only ate breakfast in the buffet one time because of port time. The food wasn't as good. Eggs were cold unless you ordered an omelet and the pancakes were soggy. The nice thing about the MDR for breakfast is that they also had a small buffet so if you wanted to grab something quick you could. They had good selection of fruits, cereal, waffles made to order with a variety of topping, pre made omelets, danishes, pancakes assorted meats. There really wasn't anything missed by not going to Windjammer. We had dinner My time dining in the MDR 7 of the 9 nights. We made reservations and never had to wait to be seated. The other nights we went to Wonderland and Jamies Italian restaurants which were very good. The food was excellent with the exception of the rubber lobster tail on formal night. I have experienced this on other cruise lines and also ordered the Prime Rib as a back up. Meat was tender and cooked to order. The side vegetables were fresh and crisp. Nothing tasted like it was over salted the way cruise food usually does. As good as the food was I can't say the same about service. Everyone was racing around and getting a beverage was an issue every night. On the second formal night they didn't even take drink orders. Coffee and tea were never offered with dessert. One night I was so aggravated waiting for a refill of wine for my wife and a bottle of water for myself that I just went up to Vintages in the middle of dinner and got my own drinks. I mentioned this to the head waiter that night but nothing changed for the rest of the cruise. On the second formal nigh they just rushed us through. They handed out the menu and before we could read it they were taking our order. To my surprise bar service around the pool, adult solarium, and in the bars and theater were excellent. I figured that since the drink packages were so popular that it would be difficult to get a drink. Waiters were always walking around asking you if you wanted a drink. We enjoyed all of the entertainment from the comedians to We will Rock you and Spectra's Cabaret. Overall I enjoyed the cruise and would book the Anthem again. Although the ship is larger than what I prefer it did have some beautiful public venues with beautiful views like the Adult Solarium and Club 270. The Royal Esplanade was always crowded so we avoided it by walking one deck up in order to get from one end of the ship to the other. Read Less
5 Helpful Votes
Sail Date: June 2019
Our first cruise on the Anthem was March 2018. In a little over a year, there has been a general decline. Coordination was poor in several areas. We had Anytime Dining. When asking for a table for 4, you would have thought I asked for ... Read More
Our first cruise on the Anthem was March 2018. In a little over a year, there has been a general decline. Coordination was poor in several areas. We had Anytime Dining. When asking for a table for 4, you would have thought I asked for nuclear codes. Some nights, it took 4 or 5 staff members and several radio discussions to get a table assignment. One night, they sat us at a table in the hallway used by wait staff. We even had other cruisers sitting on a sofa next to us. Another huge step down was the Cruise Director. Last year we had Clo, this year Mitch. I know people seem to love Mitch, but I just don't see it. Mediocre Mitch. The CD Entertainment Staff was also a big step down. Last year, they were humorous and engaging. Not so this year. Technical difficulties appeared everywhere -- multiple shows rescheduled due to technical difficulties; Name that Tune only had 7 of 10 contestants due to technical difficulties; Royal IQ app that couldn't connect many times; the North Star didn't work in the 9 day cruise. But the big problem was in our friends' cabin (8222). Bed bugs were found on day 6. After one night, they had itching backs and thought it was soap. Looking past the huge miss on turn over day 1, Royal handled this horribly. A general message was left on their phone. What??? Someone should have met them when they came back on the boat or in their room, not a phone message. They were downgraded from their suite to a balcony, all their clothes and belongings taken away in clear plastic bags down the hallway. Royal dropped the ball again when NOTHING was offered to them. Show empathy, guest services, and throw them a specialty restaurant dinner while you figure out the next step. Throughout the days ahead, the only thing Royal offered was a future cruise credit for their original amount. Everything else was asked for by my friend. They did comp a cabana at Labadee and a specialty dinner, but only after they asked for it. Royal offered an onboard credit for this cruise. When my friends asked for the money to be changed, lower future credit and larger current cruise credit, corporate turned them down. They then received a form letter describing how they were unhappy that their cabin did not meet their expectations. Since when was a bed bug free cabin an "expectation". Read Less
11 Helpful Votes
Sail Date: June 2019
Well just got back today from my second RCL cruise and definitely my last. I have been on 14 cruises and this was the worst one I’ve ever been on. My husband, son and I had a balcony room on the 11th floor. I will say the room was nice ... Read More
Well just got back today from my second RCL cruise and definitely my last. I have been on 14 cruises and this was the worst one I’ve ever been on. My husband, son and I had a balcony room on the 11th floor. I will say the room was nice and stayed very cool throughout the whole voyage. That was great. There was nothing else positive. Food was just ok in the buffet. Very little variety. A little better in main dining room. Coffee horrible. Our toilet overflowed 5x during the 9 day cruise. They had to come in and replace the whole toilet and it still overflowed. Water was clean but flooded whole bathroom. This was happening to a lot of people on the ship. The North Star was broken all week and actually was broken before we got on the ship I found out. Nobody ever got to go on at all. We had 2 reservations for it which meant nothing and they never informed anyone it was broken. It’s literally the main attraction of this ship and one of the reasons I booked it. Everyone was very disappointed. We had reservations for the We Will Rock You show. 1000 people in the theater waited an hour for the show just to have a guy come on stage to tell us to leave because the show is cancelled due to technical difficulties. People were not happy. Another show also cancelled due to technical problems. The entertainment on this ship is the worst I’ve ever seen. The few shows I did get to see were boring and lackluster. The goodbye show was so so bad. I feel bad for the crew on this ship because they do not look happy at all. Overworked and underpaid and it shows. Nobody bothered with us unless they were trying to get money. They nickel and dime you the whole cruise to the point where you want to hide somewhere. $3.00 for a little bag of popcorn for the show.....which gets cancelled anyway. The wait lines for any of the activities were way too long. Bumper cars, flow rider. The bigger ships just mean more people. This benefits the cruise line not you. They keep touting how great these huge ships are but more cabins don’t mean more fun for you. I’ll stick to smaller ships from now on. When I voiced my issues and concerns with guests services they did absolutely nothing for us. This will definitely be my last RCL Read Less
6 Helpful Votes
Sail Date: June 2019
We chose this cruise because of the ship (wanted to try a quantum class) and the fact that it was two solid days in a great port (Bermuda). Side note, Bermuda itself is amazing. Five stars. This was our 11th cruise, 2nd with royal ... Read More
We chose this cruise because of the ship (wanted to try a quantum class) and the fact that it was two solid days in a great port (Bermuda). Side note, Bermuda itself is amazing. Five stars. This was our 11th cruise, 2nd with royal caribbean. Most of our previous cruises were with the sister company Celebrity. We were two adults and our 7yo son & 4yo daughter. We opted to book two adjoining interior staterooms for the same price as one balcony. We don't spend a lot of time in our cabin and having the extra space and a second bathroom was fantastic. I would highly recommend this if you're traveling with kids. Pros: Bermuda is great and it was nice not to feel rushed. The ship itself is very pretty and kept clean. Staff is nice. The entertainment is plentiful and you can tell that RCL puts a lot of money into it. Very talented musicians and dancers. The production shows themselves were odd (especially Spectra's Caberet). Cons: This was not a cheap cruise by any stretch. And while I have been feeling this way for a few years, this cruise felt like the line was crossed where crusing no longer feels like a good value for my money. While there is great technology on the ship, its often broken. The virtual balcony in our room is not nearly as cool as it sounds and they could not find a remote control for ours that would allow us to turn it off at night so it was like having a tv on in our room. The rooms never felt comfortably cool and the beds are very hard. The ship felt horribly crowded. I know this is a complaint that runs through most reviews but its getting worse as cruise lines take away more of the common spaces to put in money making spaces to add to thier bottom line. The two swimming pools were always packed to the seams which was dissapointing to my kids. The elevators were always a long wait (and its common to need to go from floor 3 to 15 so stairs are not always a practical option, especially with little kids). The buffet (windjammer) was always so busy that it was hard to find a table and felt chaotic to get your food. The food in the buffet and the main dinign rooms was mediocre at best. Portions are small, food was bland and overcooked. Often room temperatutre. Dissapointed with the food in Chic, we tried Jamie's and Wonderland. Neither knocked our socks off and it did not feel like a good value for the extra price. Generally, we love the speciality restaurants on cruise ships and feel like its a special meal. So in sum, I feel like the cruise industry is finally crossing that line in thier quest to make as much money as possible by offering less and less in the price of the cruise. It felt like everything was extra (even the popcorn? Come on. That costs nothing to make. Why are you charging people $3 for popcorn?) and it no longer feels like a good value. We got off the ship feeling dissapointed and ripped off. We will be taking our vacation money elsewhere next year and going to a high end all inclusive resort for a week at the same price were it actually is all inclusive. Read Less
1 Helpful Vote
Sail Date: May 2019
Embarkment: We got there at 10:30 and walked right on the ship. Almost no waiting. We watched from the Windjammer as traffic backed up seemingly Pennsylvania (obviously exaggerating lol) Point is: get there early or you will have a rough ... Read More
Embarkment: We got there at 10:30 and walked right on the ship. Almost no waiting. We watched from the Windjammer as traffic backed up seemingly Pennsylvania (obviously exaggerating lol) Point is: get there early or you will have a rough time. Excursions: Took the ferry to Hamilton in bermuda and shopped their. Then got back to Kings Wharf and went to the Rumcake store. Definitely worth checking out as their rum cake is delicious. You can also watch them make glass figurines and such too. We went on the SXM party boat. It was fantastic. One of the best excursions I've ever done. Tripple decker boat took us from the ship to mayo beach. You don't actually go on the beach. The boat anchors a little ways out and lowers its own dock. They have snorkel gear included in the price and you can just jump in, snorkel, and watch the planes land. If you don't want to swim the boat has plenty of seats and you can grab a drink and enjoy the view. We were worried this might be a bunch of drunks going crazy, but everyone was really chill and we just relaxed the whole time. We paid $7 each for a bus tour of san juan. saw old town and new town. The tour was maybe an hour and a half. after the tour we walked around old town and went to Señor Frog's. Went to Nellie's Beach in Labadee. This beach seemed to be the least crowded. Water was nice and warm. It is worth bringing snorkel gear if you can. A few people there with me found some interesting creatures while snorkeling. If you swim out past the peninsula with the cabanas you get a great view of the ship. Walking distance from the lunch area and the shops. Lots of cool stuff at the shops, but the vendors are a bit pushy. Pools: As with every other cruise, you will not find anywhere to sit due to chair hogs. The Solarium pools and hot tubs were fantastic. I have seen people complain about children being in the solarium, but I never saw one there during my cruise. There are 3 shallow pools that were seldom crowded. and 4 hot tubs. The indoor pool seemed to be much less crowded than the main pool. That is where I swam the most. It also save me from sunburn. Entertainment: We Will Rock You - Phenomenal! For those that don't know this is a musical based on the music of queen. I may be bias, because I saw this in the West End in London a few years ago, but the cast and the music were amazing. Be sure to catch the cast when they sing live at the Schooner bar. The Gift: Story was very hard for me to follow. The music was good. Mostly covers of pop songs. Definitely skip this if you aren't into musicals in general. It was hard to get through all the way. Spectra's Cabaret: Show was very entertaining. Cast worked their butts off. Lots of high energy dancing. Dining: I had no issues with the quality of the food at any restaurant. Went to 3 specialty restaurants. Jamies, Chops, and Wonderland. All fantastic. My time dining is awful as far as wait time. even with a reservation it took 20 minutes to get a table. Norwegian has similar setup for dining and we always just walked right in. If you are able to do traditional dining I believe that is the way to go. Our waiter (Loyale) told us we could talk to the staff and ask to sit at his table every night. This did allow us to beat the system and skip the line the last 3 nights of the cruise. Disembarkation: Honestly it seemed like waiting to get off took forever, but I think they got held up with customs(or so I heard). Not a big deal. We were all cranky anyway, because the cruise was over. To sum it up: Overall experience was great. Only complaint is the my time dining. Read Less
1 Helpful Vote
Sail Date: May 2019
This is our third RC cruise - Oasis, Allure and now Anthem! In comparing, I do like the Oasis class ships better for their design and size, but the highlights for me of Anthem are: The Two70 lounge, Seaplex and being able to drive to the ... Read More
This is our third RC cruise - Oasis, Allure and now Anthem! In comparing, I do like the Oasis class ships better for their design and size, but the highlights for me of Anthem are: The Two70 lounge, Seaplex and being able to drive to the port, park and get on the ship. All Staff we came across were very friendly, efficient and went out of their way to make our vacation the best. I was really surprised with how fast the embarkation was - from passing on our bags, to parking, to checking in, we were on the ship in 1/2 hour. Disembarkation was just as easy - sitting in theatre waiting for our luggage tag # to be called, getting off ship, to getting our bag and going through security (facial scan), pay for parking, getting car - all within an hour. The shows on board were great. Got to experience our first silent disco, and I even did iFly. We did excursions in Bermuda and Puerto Rico; St. Maarten, we just took a water taxi to beach. Labadee was a lazy beach day - very enjoyable - the lunch was delicious. I was worried about a 9 night cruise, but when day 7 came around, I was glad we had two more nights. We have a wonderful time. Read Less
Sail Date: May 2019
After 10 cruises on the Liberty of the Seas, the Anthem was an AMAZING experience. Starting with our cabin, 8226, it was a spacious balcony. They removed the coffee table that is usually in the cabin but we did not miss it since it gave ... Read More
After 10 cruises on the Liberty of the Seas, the Anthem was an AMAZING experience. Starting with our cabin, 8226, it was a spacious balcony. They removed the coffee table that is usually in the cabin but we did not miss it since it gave us so much more room. They have maximized storage. We had more than enough room for the first time ever. Our only complaint was the lighting. We had a lighted mirror but it was not good enough to put on makeup. As always all the staff was friendly accommodating and hard working. My girlfriend wanted to go to Wonderland, I wasn't so sure. It was a delicious and entertaining meal. I can't wait to go back. We also had lunch and Jamie Olivers. Another hit. The ship itself is beautiful with very much to see and do. Lots of places to sit, sleep and people watch. My only disappointment was that the solarium did not have a pool. It had hot tubs and a wading pool? Not sure what you would call it. I like to swim and I need a pool with stairs due to a disability, I can't use a ladder. We ate our meals in the MDR or TWO 70. TWO 70 was perfect, never a crowd and plenty to choose from. The MDR was good, just like every other ship we've been on. The shows were very good. I would highly recommend this ship. Read Less
Sail Date: May 2019
We sailed from Cape Liberty. The port was driving distance from our home. We had a 1230-1pm boarding time. We drove directly up to the porters and luggage crates albeit a line of cars the luggage drop off went pretty smoothly. The ... Read More
We sailed from Cape Liberty. The port was driving distance from our home. We had a 1230-1pm boarding time. We drove directly up to the porters and luggage crates albeit a line of cars the luggage drop off went pretty smoothly. The parking garage was on the right after the terminal. Parking for 9 days cost $198. The terminal was a bit crowded with a long line of passengers trying to get through security. Once passed the security you had another line for the cruise check in both seemed to take a bit of time. Since we are Emerald, the cruise only had 3 check-in stations, where Gold had at least 10+ stations and Diamond+ levels had 6 or more stations. The only nice part about being delayed in the terminal is that our cabin was ready once we boarded so we could drop off out carry on bags, go explore the ship and grab something to eat. The entertainment staff and CD were good. The production shows were the same as a previous sailing other then a few cast member changes. This is where I wish that Royal Caribbean switched up the shows every six months-12 months. There seemed to be a lot of passengers that have sailed with the Anthem of the Seas multiple times. The Headliner show and the comedian were excellent. The cover band Led Zeppagain was excellent and fun to listen to. Again, I wish there was more than one band that played in the Music Hall. The Music Hall seemed like a lot of wasted space. The 5th floor was very hard to view the main stage located on the 4th floor. There are 3 well worn pool tables located in this areas. The Schooner bar had excellent bar staff. There was nightly music and daily trivia played in this area. The Brass and Brock bar was also filled with excellent bar staff and live Acoustic singers. The Two 70 Lounge is one of its kind. The sound system, electronics and views were outstanding. The show Spectra was a unique experience as well. We had my time dining and had the same wait staff team every night for dinner. Their service was superb they went over and beyond our expectations. Food choices were plentiful. Everything tasted fine. One unique thing that has changed when ordering in the MDR. The waiter takes your appetizer, main course and dessert order and the same time. North Star and I-fly were neat experiences and must tries. Sign up in your cruise planner before you set sail. Bumper cars were hysterical. Watching adults of all ages laughing like they were kids again was fun. Being apart of the bumper car action was even better. Expect a little whiplash. The pool areas were as annoying as they usually are due to the chair hogs. I did not see any deck employees policing the area of this. With the bigger ships it seems like too many people and too little seating around the main outdoor pools. Bermuda was very windy so we just walked around the port on our own. We found a mini golf course overlooking the ocean and played for $15 pp. We booked the Maho Beach excursion in Saint Maarten. That was an experience seeing the planes land and take off so close to the beach. In San Juan we booked the bike excursion in which was a private tour by accident. We were lucky and the Shorex team allowed us to go. We rode around San Juan and the beach area for 8-9 miles. One hidden gem was an umbrella street not in the touristy area. In Labadee we rode Jet skis. I was little bummed my jet ski was not functioning properly. I didn't go as fast as I wanted to. On the last run, a better jet ski was brought out to me. I wish they listened to me on the first run when I told them the engine light was alarming. Disembarkation was very slow. Our deck number was called and then stood in line on the ship for a good 30 minutes. Customs on shore froze the line to lessen to number of passengers onshore going through customs terminal. It seemed a bit disorganized. All in all it was a great cruise and had good times. Read Less
1 Helpful Vote
Sail Date: May 2019
We chose this ship due to it sailing of of Bayonne New Jersey which is about a 4 hour drive from us. It was our first cruise ever and our 5 year anniversary trip. It was only my husband and I who went. We got a balcony room #12672 and the ... Read More
We chose this ship due to it sailing of of Bayonne New Jersey which is about a 4 hour drive from us. It was our first cruise ever and our 5 year anniversary trip. It was only my husband and I who went. We got a balcony room #12672 and the view was absolutely stunning! We thought the location was pretty good. Originally our trip was supposed to be a 5 day cruise with 2 days in Bermuda. However our trip was cut short due to someone having a medical crisis on the ship during the preceding trip and then having to turn the ship around to go to the closet port. We were suppose to depart New Jersey Saturday may 18th at 4pm but ended up leaving Sunday May 19th at 11pm. We decided to make the best of it and stayed in New York overnight visiting the Statue of Liberty and the 9/11 memorial was amazing. I felt RCCL did a lot for us to make up for it. They refunded us 2 nights cruise fare, plus drink package and key and any other add one you had purchased, plus refunded use up to $250 for the hotel stay the night before, and a 25 percent credit towards a future cruise. Those who did not want to do this were given the option of canceling with a 100 percent refund. Due to this I felt the ship wasn’t crowded and actually made it more enjoyable for those of us who went. We purchased the key for $25/pp per night and felt it was a good value for just my husband and I. We loved the priority check in, and choice departure as well as the farewell breakfast and lunch at chops. Bermuda was beautiful and the highlight of the day was definitely Hartley’s helmet dive! A once in a lifetime experience. This is a must do if you’re in Bermuda! Greg Hartley was very knowledgeable and took his time with us. Words can’t express how amazing this is! The shows were good especially liked “we will rock you” and the comedian that was on was prettt funny. Cons: The internet was awful and spotty barely worked! Even the Royal iq app wouldn’t work on the tv or the iPads or anything. Not much choice for food late night. Trip was too short. All in all I highly recommend this ship :) Read Less
2 Helpful Votes
Sail Date: May 2019
This was my first cruise and I came away totally hooked! I am an avid traveler and accustomed to staying in some pretty nice venues. I have to say that my experience on this cruise was amazing! It started with the seamless and quick ... Read More
This was my first cruise and I came away totally hooked! I am an avid traveler and accustomed to staying in some pretty nice venues. I have to say that my experience on this cruise was amazing! It started with the seamless and quick boarding experience and continued until we disembarked. I was completely impressed with how the whole process worked. Getting 4500 people off and on is not an easy feat, but Royal Caribbean seems to have perfected the system. We had a balcony cabin which was roomy and I slept great with the sound of the ocean the only noise that we were able to hear at night. My experience with all staff members was spot on! There was always someone there to help you with a smile and great attitude. Coming from the food industry - my only real disappointment was in some of the food. That is not to say that we did not enjoy our meals - just nothing 'wowed" us. Even though there were 4500 others on the ship, it certainly did not feel that way. We chose to hang out in the adults only Solarium. While there were kids on this trip - I loved all the activities that were offered to them - we just chose to not hang out poolside with them. We did have a blast on the bumper cars with people young and old - so fun! This being my first cruise, I have nothing to compare it to. However, I did come into it with an open mind and walked away already reseaching my next one! Read Less
1 Helpful Vote
Sail Date: May 2019
We enjoyed our cruise on Anthem. Keep in mind that a larger ship does not necessarily mean more to offer, just more people in this case (in our opinion). We enjoyed our last RC ship Jewel of the Seas as much as Anthem, maybe even more. We ... Read More
We enjoyed our cruise on Anthem. Keep in mind that a larger ship does not necessarily mean more to offer, just more people in this case (in our opinion). We enjoyed our last RC ship Jewel of the Seas as much as Anthem, maybe even more. We were in a balcony stateroom on deck 8, 582; really a nice room, but the bed was so uncomfortable that we dreaded going to bed and woke up aching every morning. Our steward added several layers of comforters, but the bed was so hard it just didn’t help much. We have been on older ships in lower category staterooms with more comfortable beds. Overall a good cruise though. We probably will not take a cruise with so many sea days again. We did shore excursions in Bermuda and St Marteen. Kayaking in Bermuda was excellent, but didn’t leave time for a trip to Hamilton, so we shopped the cruise port for a bit before returning to the ship. In St Marteen we did the Rhino Rider excursion, which was very fun! Keep on mind that you will have to swim ashore when you get to the beach and will not be able to take anything with you because they tell you that you get soaked from head to toe; not Completely true. Read Less
Anthem of the Seas Ratings
Category Editor Member
Cabins 5.0 4.4
Dining 4.0 3.7
Entertainment 5.0 3.8
Public Rooms 5.0 4.1
Fitness Recreation 4.0 4.0
Family 5.0 4.0
Enrichment 3.0 3.5
Service 5.0 4.0
Value For Money 3.0 3.5

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