1 Helpful Vote
Sail Date: April 2019
This was my 6th cruise - 3rd on Norwegian and 3 previously on Carnival. We had a party of six - two connecting staterooms on the 8th floor. Three adults and three children. Embarkation - Manhattan Cruise Terminal - The fastest and ... Read More
This was my 6th cruise - 3rd on Norwegian and 3 previously on Carnival. We had a party of six - two connecting staterooms on the 8th floor. Three adults and three children. Embarkation - Manhattan Cruise Terminal - The fastest and smoothest embarkation I have ever had. We were a little early. We drove five hours that morning and allowed extra time for traffic. Since we had no issue with traffic, we arrived around 10:30 am and parked, had no wait at any of the checkpoints and walked right up to the counter to check in. We did have to wait in the holding area for an hour or so, but way better than waiting in line for an hour. A+++ for Embarkation. Stateroom - We were in 8154 and 8152. My parents have mobility issues and these staterooms were perfect. It was great to have bars, shopping and restaurants on the same floor. Even for me and the kids, it was nice not to have to deal with stairs and elevators all week. And when we did leave the floor for the casino, atrium, dining, we were only one or two floors away. Definitely would recommend these room and I would book these rooms again. Room Steward - Our room steward was not out-going or friendly as on other cruise. I did not personally meet him until the third day of the cruise and even after that he never greeted me or the kids all week. He did keep the cabin clean, towel animals and due diligence with his tasks, but not friendly at all. On Tuesday night of the cruise, officers were making their way around the restaurant at dinner. They stopped and asked how our cruise was, so I mentioned that our room steward was not as out going as I previously experience and at that point in the cruise, had not even met him. I stressed he was keeping the stateroom up and it was not a compliant, but rather just a difference. There response was outstanding. Later that evening two officers came to my stateroom, one being the head of housekeeping, talked with us for a while, gave me their cards and then sent a platter of chocolate covered strawberries the following day. The steward did not get any friendlier during the week, but the officer response was professional and I was completely impressed by their response. Staff - Overall all staff were out going and friendly. From the dining staff to buffet attendants, they had smiles and interacted with me and the kids. I have never seen officers present as much on a cruise than I did on this one. Daily I would see more than once top officers greeting and mingling with cruisers. Bar staff were all good and friendly. Chris at the outdoor 5 o'clock somewhere bar was the best. Food - Buffet was good. Good selection, Temp and taste was good. We did the Brazilian restaurant and that was outstanding. I think that is the best specialty dining option. I thought all the options and food in the main dining rooms was very good. Service was good also, with servers interacting with us every night. Entertainment - Similar to other reviews, I would agree that the atrium got packed and the size of the crowd discouraged us from participating in some of the activities. I did see other passengers also look at the crowd, looked discouraged and turned around and leave the area. The venues at night were good and due to the multiple venues, they were not overcrowded. I am generally not picky with the type of music I listen to, so I would just find one not overly crowded and hang out their for the night. Casino - Saw people hitting jackpots ($1200 +) at least four times. So the casino did pay. I had my best day on the last day of the cruise. Down for the week, but I thought the machines were no different then the casinos back at home. I did not think the cigarette smoke was that bad. I even played in the smoking section at times. Disembarkation - The ship was a few hours late due to weather. So disembarking was a process. But rather than complaining about it, knowing that it was going to be a process we made sure we got out of our room early, got comfortable seats in the Tobacco lounge, kids had tablets charged and hung out. 5000 people have to get off the ship, there is going to be waiting. I will definitely consider sailing on the Escape again. Read Less
1 Helpful Vote
Sail Date: April 2019
This was my third time cruising with Norwegian and each cruise was better than the last. My first was the Breakaway, then the Gem, and we just did a family cruise on the Escape. Two members of our family never cruised before and they ... Read More
This was my third time cruising with Norwegian and each cruise was better than the last. My first was the Breakaway, then the Gem, and we just did a family cruise on the Escape. Two members of our family never cruised before and they said they will definitely be doing it again. From the time we boarded to the time we disembarked, the Norwegian crew treated us like royalty. Activities, entertainment, and food was excellent. Breakfast was always at the Garden Cafe where we were entertained by the "washy, washy" crew member and the "coffee, coffee, wakey, wakey" crew member. The only thing I missed was not having an open fan tail like the Gem has so we could enjoy our breakfast out in the open. We only ate at one (1) specialty restaurant Moderno and enjoyed every mouthful. We ate twice at the Manhattan Room where we celebrated our 37th wedding anniversary with a cake and was serenaded by the dining crew to "Let Me Call You Sweetheart". Unfortunately, the only restaurant we didn't enjoy was O'Sheehan's. It must be that chain because we didn't enjoy it on the other ships either. We saw After Midnight and thoroughly enjoyed it. Our evenings were spent sitting around the atrium and watching the evening activities. We'd end our evening at Howl at the Moon. Cabin was a little small for three (3) people but we managed. I will say there was plenty of storage. I can't say enough good things about our trip only that we will definitely be cruising again with Norwegian! Read Less
2 Helpful Votes
Sail Date: April 2019
An old pal flew out from California for our first Girls' Week Out cruise. We knew we would have a good time, especially with Unlimited Beverage and Select Dining packages included. The difference between a fun vacation and our ... Read More
An old pal flew out from California for our first Girls' Week Out cruise. We knew we would have a good time, especially with Unlimited Beverage and Select Dining packages included. The difference between a fun vacation and our unforgettable experience proved to be a major upgrade. Initially, we had booked a Mid Ship Balcony cabin (size about 250 square feet) on deck 14. . . OK, but tight space for both of us. We both were used to having lots of space and privacy at home. We're not kids, and we wanted to make the time away as pleasant as possible. Several weeks before the cruise, guests who were already booked received an email from NCL offering an opportunity to bid on an upgrade, Obviously, this was intended to maximize revenues. No guarantees, but you wouldn't lose your current cabin, and no additional deposit was required at that time. You could bid any amount you wanted within reason, and (more importantly) you could choose the type of cabin for which you wanted to bid. A little barometer illustration indicated bids at various levels (poor, fair, good and excellent). We had nothing to lose, so I placed a totally lowball bid on a cabin that included two separate bedrooms. To be honest, I didn't think we had any chance. Cut to two days before embarkation. NCL emailed me that we had, in fact, won the Deluxe Owners' Suite with Large Balcony upon which we had bid . . . 1301 square feet with 2 BR and 2.5 Ba, a huge forward balcony to die for, a smaller side balcony off the Master Suite, a huge wet bar, and unlimited soft drinks, bottled water, etc. We were located on Deck 18 in The Haven. It turned out to be the largest cabin on the Escape. Advice and random observations: 1. Observation: The Escape is BIG. Think 5200+ guests and 1760 crew members. There are all kinds of cabins available, from tiny inside digs for solo travelers (if you aren't claustrophobic) up through the upscale cabins in The Haven. If your priority is price, the varied options in the main section should meet your needs. On the Escape, be prepared for long lines and crazy waits for elevators. The pool area can also be insanely crowded. If you stay in the main portions of the ship, the Select Dining option is a plus. The basic dining options are adequate but invariably chaotic. Although kids seemed to be having a good time, the crowd was mostly adults. Question: Why on earth does the Escape allow double and triple strollers onboard? Bottlenecks galore. 1a. Big-time advice . . . stay in The Haven. It's far superior. Our cabin offered butler service (applause to "Blair" Kang, our butler), and The Haven has its own concierge (many thanks to Adrian Bica for all his help). Our cabin steward, Jennifer Ochengco, kept everything picture perfect. She also makes amazing towel creatures. As guests in The Haven, you'll have priority boarding the tenders. You will also be guided through alternative passages in the ship to attend evening shows without standing in lines. Haven guests have a separate seating section reserved in advance. Haven cabins are available in a variety of sizes. If you get a chance to bid on an upgrade, give it a try. It's worth the extra coin. Checking in at Pier 88 in Manhattan, we were able to wait to board in a comfortable reception room set aside for Haven guests. Think folding chairs, friendly greeters, and a few simple snacks/beverages. We felt so sorry for the folks staying in the main portions of the ship. Many had to stand in line for hours waiting to board, with only a few benches available. The Haven also has its own domed pool area with padded chaise lounges, cocktail lounge/lobby and private restaurant. The restaurant offers white tablecloth service and refreshing tranquility. It's comfortable for both adults and well-behaved children. The food is wonderful. Thanks to Made Silvana, Haven Restaurant host, for her warm welcome every day. How on earth does she remember all those guests' names? Impressive. If you get invited to the Captain's VIP Cocktail Party, by all means go. It's well worth a quick stop to meet Captain Niklas Persson (Swedish by the way, not Norwegian) and his officers. They were kind enough to accommodate several guests with a brief photo op on our cell phones. How often do I meet a real ship's captain?? We had a pleasant, brief conversation. Thanks, Master Persson! 2. Tons of activities on the Escape every day . . . actually, too many. Many are glorified sales pitches for the shops. Caveat emptor. I was surprised that the shopping onboard was so limited except for duty free, booze, mediocre art, watches, etc. I tried to find some fun travel gifts for the grandchildren, with limited success. 3. We saw two shows during our 7-day Florida and Bahamas cruise out of NYC: After Midnight and Choir of Man. Both are enthusiastically recommended! 4. Be sure to reserve shows and restaurants online as much as possible. Don't wait until you're on the ship. Plan it all out in advance, especially the Select Dining restaurants and the most popular shows. The worst that happens is that you cancel or switch later. The NCL website is extremely helpful and informative. Detail on The Haven was the only thing I had difficulty finding. 5. The mandatory onboard safety briefing was unexpectedly chaotic . . . tons of people wandering around the main public areas of the ship trying to find their muster stations, followed by some unintelligible information. Stations were not clearly marked when we were there. This process could use some improvement. 6. Four excursions were booked: Disney Springs, Daytona* (both from Port Canaveral), snorkeling in the sculpture garden on Great Stirrup Cay, and swimming with the dolphins* in Nassau. The two with * are highly recommended. The others were OK. Note: The physical demands (especially walking) involved in some of the excursions seemed to be underestimated in the descriptions. Ask a lot of questions of the NCL representatives online and on the phone while planning your trip. Just getting to transport in Nassau was quite a distance. 7. Suggestion: Load some movies on your iPad before you go. I tried to enjoy our luxe cabin as much as the journey, watching a movie now and then in off hours. I decided not to purchase any WiFi, and I survived the entire week! 8. I had never before sailed out of New York Harbor. What an experience! Seeing my favorite city in the world from that perspective was a memorable experience. 9. Advice: When you get to your cabin, ask your cabin steward to explain all the lighting controls, etc. It saves a lot of confusion later. 10. The casino on the ship is slots-driven, smoky, noisy and unremarkable. I didn't see one hand pay the entire cruise. You can lose money and be bored at the same time. 11. Need a wheelchair? Book it with the concierge in advance. When you return to NYC, if you need a taxi just cross 12th Avenue and it's pretty easy to get a yellow cab there. Fare to Penn Station was about $12 without tip. We returned on a Sunday morning, so traffic wasn't an issue. Note to out-of-towners: if guys approach you outside the docks asking if you need a ride, ignore them. Yellow cab (or Uber/Lyft if you're so inclined) only. 12. My ratings below reflect our experience in The Haven and the price we paid via the NCL auction. If we could book The Haven again, we would go in a heartbeat. Spectacular! Read Less
Sail Date: April 2019
We had an AMAZING time! Everything was perfect. Jacky the cruise Director was awesome! He was very involved and had us laughing the entire time. All of the staff was so pleasant to be around. They always had a smile on their face and ... Read More
We had an AMAZING time! Everything was perfect. Jacky the cruise Director was awesome! He was very involved and had us laughing the entire time. All of the staff was so pleasant to be around. They always had a smile on their face and greeted us so cheerfully every time. They went above and beyond for us. I wouldn’t have changed a thing besides the final disembarkment process, that took FOREVER! All of the shows were so entertaining. Our favorite was Choir of Man and the Wine Lovers Musical. The comedians had great shows also. My husband and I did the Newlywed game and it was a blast. We had no idea that we would be famous because of it and everyone on the boat recognized us. Everyone on the boat was amazing. I felt like I was with family and I have been so sad since the day we got back because I miss it so much. Overall we are extremely happy with our experience and will definitely be back! Read Less
Sail Date: April 2019
Sailed with NCL Escape on April 7,19 out of New York for the first time having done a few with NCL and other cruise lines before. It was one of our greatest sailings ever. We got a very nice large balcony cabin 8138, with two sunbathing ... Read More
Sailed with NCL Escape on April 7,19 out of New York for the first time having done a few with NCL and other cruise lines before. It was one of our greatest sailings ever. We got a very nice large balcony cabin 8138, with two sunbathing beds, tables and chairs. Our cabin steward was beyond awesome and friendly. At the restaurants, prior to making an order, the waitresses always asked about any food allergies you may have to have, and we really appreciate for doing that. I celebrated my Birthday during the sailing and must to say, that the attention of our cruise director Kivanc and his assistant Danielle made our sailing spectacular above and beyond all expectations. Thank you very much for everything! While I have been on other Norwegian ships and enjoyed them, I would probably do another cruise on the Escape. However couple things have to be improved: the variety of the night shows, and next cruise booking for Canadian guests (No Canadian dollar bookings on the CruiseNext Desk). I would like to thank Marthinus for all the help and support he provided. For the people who are planning to park their car at the port, be aware that the price per day is $40.00US. https://www.nycruise.com/manhattan-terminal/parking/ Read Less
Sail Date: April 2019
I have always been hesitant of taking a cruise, but I am so happy I finally did and I am glad I did so by traveling with the Norwegian family. Everyone on the boat seemed as if they were handpicked, from the people checking us in to the ... Read More
I have always been hesitant of taking a cruise, but I am so happy I finally did and I am glad I did so by traveling with the Norwegian family. Everyone on the boat seemed as if they were handpicked, from the people checking us in to the person taking care of our room to the bar tenders, waiters and captain, etc... super nice people always caring for us. The rooms were wonderful, comfortable beds and the food was fabulous from the buffet to the restaurants. So much to do on board, music and activities for all of all ages, my son loved the teen center, made friends that i feel will last a lifetime. Super elegant decor... The favorite part of my day was waking up and having my morning coffee on my balcony and looking out at the sea... breathtaking. I will definitely be back to spend time with our Norwegian family :) i do have one complaint which was the disembarkation... it took way too long and very unorganized, it stressed ever one out after such a stress free week. Read Less
Sail Date: April 2019
We always cruise out of NYC, I cannot fly and the Port in NYC is fantastic. The pierside team was very helpful and the Port manager Kenny could not have been any more helpful. We arrived a little before 10:00 and were onboard by 11:00. ... Read More
We always cruise out of NYC, I cannot fly and the Port in NYC is fantastic. The pierside team was very helpful and the Port manager Kenny could not have been any more helpful. We arrived a little before 10:00 and were onboard by 11:00. This was our 7th cruise with NCL and 2nd on the Escape. We sailed one previous cruise with another line and were less than pleased almost to the point of not wanting to cruise again.      We sailed this past July and had a great time. We went to the CC meet and greet, and had the opportunity to meet some of the executive staff. We booked this trip, with 4 other families and there was a total of 15. We bid on the Haven upgrade and were successful. Since sailing in July and having made friends with the restaurant manager Mr. Melroy, we have stayed in contact and were happy to see him back. From day one he took care of the entire group. He was an absolute blessing for a large group.      This is our third NCL ship and by far the best, the Haven was as expected, nothing short of perfect. The concierge Adrian was spot on every time, the Butler Christopher took great care of us and the kids loved him. Dennis our room Stewart was also fantastic, always interested in our day and making sure we had a great time.  The haven family two bedroom worked perfect.  The kids had there own space and bathroom. Even with some of there friends watching a movie they were never under foot. Ample storage space for the Mrs's and my suit case fit perfect under the bed Read Less
Sail Date: April 2019
We have cruised NCL many times and have always found the ships and staff to be extremely attentive to our every needs. This cruise was so special: with our children and grandchildren to celebrate my retirement and also my ... Read More
We have cruised NCL many times and have always found the ships and staff to be extremely attentive to our every needs. This cruise was so special: with our children and grandchildren to celebrate my retirement and also my granddaughter's 6th birthday . Our first cruise with all 9 of us. The grandchildren (ages, 4, 4.5, 5.5) had a grand time in Spash Academy. They even put on a production in the large theater. The meals were terrific. We were invited to a special cocktail party with the Captain and Staff. Wonderful evening!! They heard about our celebrations and sent snacks, chocolate covered strawberries, Prosecco, Wine to our three cabins! They even decorated my granddaughter's cabin and my cabin by surprise for our celebrations! The staff, especially Kivanc Ucar, Hotel Director, Melroy Rebeiro, restaurant manager, and Danielle Reyes, hotel director secretary were so attentive to our every need. It was definitely a family cruise to remember forever! Read Less
1 Helpful Vote
Sail Date: April 2019
Basically my Mom had the offer from Foxwoods Casino Promotion.. I took my two kids for my daughter 18 th Birthday and Graduation.. We had a great time.. it was something to do for all of us..My 10 yr old son definitely enjoyed meeting new ... Read More
Basically my Mom had the offer from Foxwoods Casino Promotion.. I took my two kids for my daughter 18 th Birthday and Graduation.. We had a great time.. it was something to do for all of us..My 10 yr old son definitely enjoyed meeting new friends at the Splash Academy. Food & Drinks Great!! Such a great idea to purchase the drink package. I can’t Rave anymore because it would go on and on.. Staff very friendly and helpful service.. Definitely looking forward to planning another trip soon. For this to be my first time omg not really anything bad to say... We did get sea sick but it didn’t stop us from enjoying ourselves!! The Cabin was very spacious and comfortable!! Our view was Awesome!! Again Great Time and definitely looking forward to another Epic Adventure with my Mom and Family!! Maybe Bermuda or Jamaica Islands. I love the Beaches. Read Less
1 Helpful Vote
Sail Date: March 2019
Love NCL. Family loves to travel in the Haven. Beautiful ship. Fantastic staff. From the moment we arrived at the pier every employee had a smile and was eager to get our vacation under way. We were on the ship in less than 45 ... Read More
Love NCL. Family loves to travel in the Haven. Beautiful ship. Fantastic staff. From the moment we arrived at the pier every employee had a smile and was eager to get our vacation under way. We were on the ship in less than 45 minutes. We were in a 2 bedroom villa, room was beautiful, clean. Chris our butler helped us unpack right away and we were off having a drink and lunch before 1:00pm! The shows were great especially Choir of man! Unbelievable talent. After Midnight was very good also. Plenty of activities if you want, plenty of quite also. Therma Spa was nice and relaxing. Gym had plenty of equipment. Slides are fun... Howl at the moon wasn’t as good as it has been in the past. Cagneys was a bit disappointing. Moderno, Margaritaville,Food Republic & Tempanaki all excellent.... Our staff at the Haven I cannot compliment enough. Read Less
1 Helpful Vote
Sail Date: March 2019
I just came back from the March 31st sailing from NY to the Bahamas and had a wonderful time on the beautiful Escape. I booked just a week in advance for a guarantee balcony (last minute deal) and lucked out with the aft balcony 12908, ... Read More
I just came back from the March 31st sailing from NY to the Bahamas and had a wonderful time on the beautiful Escape. I booked just a week in advance for a guarantee balcony (last minute deal) and lucked out with the aft balcony 12908, next to a Haven cabin. My new Platinum status came with all sort of perks that make me feel like a VIP. I arrived at the terminal at 10:38 and was able to check in immediately as Group 1 and boarded the ship by 11 am. After lunch, I went to the Supper Club and made the show reservations. I also went to CruiseNext desk to book the Behind the Scenes tour (very informative) for Platinum members which took place at 9:15 am the very next day. I saw 2 separate Supper Club shows (Comedian/Magician and Rocketman) and had 2 separate dinner menus. I also booked the Escape to the Big Top which is very challenging. One 1 out of the 10 teams was able to solve the puzzle with a minute left on the clock. I loved the Choir of Men show, saw it twice, enjoyed the choreography of After Midnight and it was fun to listen to Dueling Pianos (come early to grab seats). I then went to the Comedy Club to make the reservations for my 2 free specialty dinners (remember to grab the coupons to bring to dinner). Had a free bottle of wine with the Le Bistro dinner. The cabin was ready by 1:30 and had the free sparkling wine and water as my Platinum perks. Chocolate covered strawberries were delivered later that afternoon. I also received petit fours when we were in Nassau. I had fun on the water rides and the ropes course. Played Bocce for the very first time. Food at the buffet was decent too. We ate there for both the Seafood Night and the Oriental Night. Also had 2 types of wings at O'Sheehans. Had a great server Danilo at the Savor who was very attentive and serve our food promptly with no long waits in between. The game shows at the Atrium is always crowded so come early if you want a seat. The audience participation was wonderful so the shows were fun to watch. I stayed on the ship when we arrived at Port Canaveral to enjoy the activities onboard since I've been to the Kenneday Space Center. We didn't dock at Great Stirrup Cay due to high wind and arrived at Nassau instead by 1 pm. I signed up for the Atlantis Beach break and had a great time touring the resort, seeing the Big Dig aquarium and enjoying the waves at Atlantis Beach (paid $20 for a beach umbrella so bring some cash). On the next day, we paid $30/person for the 2.5 hour taxi tour around the island. We went to Fort Fincastle, Queen's Staircase, Fort and Beach Montague (calm beach) and instead of Atlantis, saw Cabbage Beach (beautiful but very high waves) instead. Afterwards, we walked around town for some shopping and also did the 15 minute walk to Junkanoo Beach (rocky in certain spots so need water shoes). On the final morning, we had a leisurely breakfast at Savor. Then played ping pong until our tag color was called. We had the Red tag and it took an hour to finally leave the ship and clear customs (lined up at 10 and exited by 11) . I think the aft exit might have a shorter wait since they don't have as much distance to walk. All in all, it was a great cruise and I would love to come back to the Escape again. Bought more CruiseNext certificates to apply toward future cruises. Read Less
Sail Date: March 2019
we booked the escape a week and a half before the cruise and we did not know what to expect. Some of our friends loved the ship others hated it. SURPRISE we loved it. SO much to do on this ship much more than its sister ship breakaway. We ... Read More
we booked the escape a week and a half before the cruise and we did not know what to expect. Some of our friends loved the ship others hated it. SURPRISE we loved it. SO much to do on this ship much more than its sister ship breakaway. We love dancing and every night we danced from 7 till 11 without stopping. There are 4 bands on the ship all great they took turns playing. They were all great but we especially loved the Funky Duo and the Classic Tones. There was all kinds of music we love Latin dancing and we were not disappointed. There were two shows you had to reserve ahead of time the Choir of Men which was excellent so much fun and After Midnight which was also great. There are comedians in Levity make sure to reserve the shows as soon as you get on the ship so you don't have to wait in stand by lines.There are the dueling pianos on every other nights instead of the comedians. Then there is the Supper Club ;presenting different fun acts most of the time it is free so again sign up the first day if you think you might be interested. We actually just showed up before the shows started and sat in the back and just watched the shows. So much to do on this ship. Only disadvantages were the H2O which is outside and in bad weather was pushed into a smaller area inside and the fact that the Atrium not a humongous space was used for many acitiviies lots of noise and kids when the material is adult material. Food was very good. We love the fact that O'Sheehan's Bar and Grill is open till 4AM. Overall a wonderful experience Read Less
1 Helpful Vote
Sail Date: March 2019
We choose this cruise because our cruise friends booked it and we decided to go with them. in all we were 10 people. From start to finished it was a very good cruise, We arrived at the Port by 10.15 am and check in took all but 15 min ( I ... Read More
We choose this cruise because our cruise friends booked it and we decided to go with them. in all we were 10 people. From start to finished it was a very good cruise, We arrived at the Port by 10.15 am and check in took all but 15 min ( I did provide a CC on line before getting to the Port so that saved time) We were on Board by 11;00 am very fast and organized boarding. We all had lunch at Savor (10 of us) and service was quick and friendly and the menu and food did not disappoint. By 1: 20 pm the Cabins were ready for us and we went to our Cabin Mini Suite 15798 to drop of our carry on and to get ready for Muster Drill at 2;30 pm . Muster Drill was well organized and went smooth ( it helps if guest would show up on time and listen to the instructions giving ) We sailed away a little after 3:00 pm and we got lucky with the weather for March ( NCL does not control the weather or the seas lol ) The service provided by our room Steward was great. we never had to ask for anything.He made sure we had everything that we needed on a daily basis. I can honestly say out of all the cruises we have been on this was the best, from the food to the drinks to the service to the Entertainment and having great friends on board everything was awesome. NCL should be proud of their crew and the service they provide to their guest, I would like to add that if you find that the crew was not overly friendly, you may want to check to see if you treated them with respect and in a friendly matter . sometimes the problem lies with us. Read Less
Sail Date: March 2019
This was our 3rd time sailing on the Norwegian Escape! We live in New York, so leaving from Manhattan is a breeze! The embarkment went quick and smoothly. Our cabin was located on the 12th floor. We usually take an ocean front facing ... Read More
This was our 3rd time sailing on the Norwegian Escape! We live in New York, so leaving from Manhattan is a breeze! The embarkment went quick and smoothly. Our cabin was located on the 12th floor. We usually take an ocean front facing cabin. Not only does it have a huge window seat, it has extra storage. We began our trip by going to the Meet & Greet. It was in the District Brew House...one of my favorite bars on the ship. The waiters came around with appetizers and samples of craft beer. The officers mingled with us as we were entertained by a singer. The Escape has phenomenal shows and many dining options.we love eating in the Manhattan Room because it has entertainment during dinner. The food was delicious and the service was impeccable as always! This time we traveled with 2 other couples. Although we hit some rough seas, that didn’t stop us from havilng a blast on the ship. In Port Canaveral, we went on an excursion to Daytona Racetrack. It was really interesting! Not too much walking. Most was on a tram. We really enjoyed Great Stirrup Caye. The weather was great..the food was delicious, and the DJ had a Ms. Norwegian contest. Considering the number of people there..there was ample seating. Our 3rd port was Nassau. We spent the day at Breezes on a day pass. We ate three of our dinners in specialty restaurants. ( Cagneys, Modernos and Bistro.) once again...great food and impeccable service! I can’t wait to sail on her again! Read Less
1 Helpful Vote
Sail Date: March 2019
This was our 8th NCL cruise, but first time staying in The Haven. We choseThe Haven to celebrate my husband's 50th birthday. Usually we stay in a balcony, so this was a splurge for us. Unfortunately we are now spoiled! The Haven ... Read More
This was our 8th NCL cruise, but first time staying in The Haven. We choseThe Haven to celebrate my husband's 50th birthday. Usually we stay in a balcony, so this was a splurge for us. Unfortunately we are now spoiled! The Haven is worth every extra penny that it costs. Just to list a few perks of The Haven: - At embarkation, our concierge was waiting in a special lounge to escort us on to the ship. We were among the first to get on the ship. We were offered burger sliders for lunch as well as a special lunch in La Cucina. - Our butler brought snacks every afternoon: a plate of cookies for my son, finger sandwiches for me and something sweet for my husband. - The pool in The Haven can get a little loud and the hot tubs can be taken over by children. However, there is an adults only sun deck with a Jacuzzi that was absolutely perfect. An attendant regularly brought drinks and checked to see if there was anything we needed. We were going to buy Vibe passes, but are so glad we didn't. It would have been a waste as everything we needed was in The Haven. - THERE WAS ABSOLUTELY NO CHAIR HOGGING. My husband can't stand this and it's one of the main reasons we chose The Haven. The Haven was completely sold out for our sailing, so there were a lot of people. But always plenty of space wherever you wanted to sit. - The bartender in The Haven was phenomenal! He could make anything!! And he really tried to understand your tastes and mood, so he could make the perfect cocktail just for you. He was always very accommodating and patient with all the children wanting specialty drinks. He was a saint! - There was reserved seating in the theater for The Haven. My son showed up 5 minutes before The Choir of Man and was seated right away. - Unlimited free Pay Per View Movies in the room - You have a walky-talky phone that you can take with you anywhere on the ship, and anyone can just call your room to reach you. In hindsight, we probably didn't need the communication package because of this. - Disembarkation took less than 5 minutes. We were escorted by our concierge to a crew elevator from The Haven lounge that went directly to the gangway. Our concierge held the line so that we could walk directly off the ship. I could go on and on about The Haven. NCL works really hard to make this a special experience. I know everyone can't afford to stay there (I know we can't for every cruise!), but hopefully this gives some insight if you're considering The Haven. Now I want to give some opinions about the other parts of the ship. As I mentioned this was our 8th cruise with NCL. I have also sailed with Carnival twice. IMHO Carnival has a better kids program. My son is 12. On NCL, he is grouped with 10-12. He absolutely refused to go to the kids club based on these ages. Why would a middle schooler want to be with elementary aged children? NCL then groups 13-17 together. Again IMHO, 13 is way to young to be hanging around with a 17 year old. On Carnival, the age groupings are much more appropriate. They group 12-14 and then 15-17. These ages can come and go from the program as they please on Carnival. On NCL, a 12 year old can leave on their own only after staying 2 hours. My son has still stayed in contact with friends that he met on the Carnival ships in their youth programs from over a year ago. This is a big miss on NCL's part and they really should reconsider their age groupings. Another issue is the specialty dining. Because NCL is now offering so many dining packages, these specialty restaurants aren't really that special anymore. They were loud and crowded and service was about the same as the main dining room. In Moderno, we actually left before the end of our meal because of a loud large party with young children literally running around the dining room. This didn't use to be the case years ago in these specialty restaurants. They used to be special, quiet places to go and have an intimate evening. I think the maître d' could do a better job of managing the restaurant in these cases. We did one excursion through NCL to the Orlando Eye and wax museum. Generally, excursions through the boat are crowded and overpriced. I can honestly say that I have never had an excellent shore excursion experience booked through the ship. You're better off doing your research on Trip Advisor and finding something perfect for you. That being said, sometimes the logistics require you to book through the ship (Port Canaveral / Orlando is one example). Special Tips: - Don't miss Food Republic, especially if you like sushi. I think this place is underrated because there is an up-charge, but it is excellent. We saw more crew staff eating here than anywhere else on the ship. There's a reason why. - If you don't already know, please book your dining and entertainment reservations before you get on the boat. Again, people complain that everything is booked and unavailable. "Your failure to plan is not my problem." - Consider the port that your boat sails from. I love the sailings from New York because the boat is packed with people from New York. I just love all the bold, lively personalities. I've also done sailings from Miami, for example. The "personality" of the boat is very different. Same for New Orleans and LA. I love NCL and will stick with this line. There are so many special touches that people don't notice or appreciate - like the singing muffin ladies in the morning. I love the freestyle cruising to be able to do what I want when I want. I love the different areas of the ship. But these are big ships, they carry a lot of people. Make sure you consider that before you book. One final note: a lot of people complain about the nickel and diming on NCL. I don't agree. When you pay the cruise fare with NCL you get a great value. Do your research - their prices are very comparable, if not better, for what you get. Now this is part of freestyle cruising: when you get on the boat, you can spend as much or as little as you like. You do what you want when you want. People expect to pay a value priced cruise fare and then be given the world in return. Yes - you have to pay to bowl. Yes - you have to pay to paint. But there is plenty of food, on a beautiful ship. There is always live music and something fun (and free) to do. NCL let's you decide how much you want to pay and what you want to do, and when you want to do it. As with most things in life, you get what you pay for. THANK YOU NCL and all of your FABULOUS CREW MEMBERS for making our family vacation truly exceptional!!! Read Less
1 Helpful Vote
Sail Date: March 2019
Our first NCL cruise was on the Pride of America and I was really disappointed in the ship, the tiny staterooms, and the food. The ports made it worthwhile - but it left a bad taste in my mouth regarding NCL. However, my experience on the ... Read More
Our first NCL cruise was on the Pride of America and I was really disappointed in the ship, the tiny staterooms, and the food. The ports made it worthwhile - but it left a bad taste in my mouth regarding NCL. However, my experience on the ESCAPE left me wanting more..... Let me start by saying that we were able to upgrade to a Haven spa suite from a large balcony stateroom. The Haven really does make for an incredible experience. Dining:The Haven restaurant was wonderful and the food was always hot with excellent flavors and presentation. The hostess knew us by name and always tried to get us a window seat as she knew that we preferred one. The waitstaff in the haven went out of their way to be accommodating. We never wanted for anything, in fact one night I was hungry for french onion soup and they went to the Bistro to get it for us. The only drawback is that the menu does not change, but with other dining venues available it is not a huge problem. We didn't really use our butler because we just didn't need to. One morning we did get a room service breakfast (price included in the haven and it was hot and delicious) The concierge and his assistant went out of their way to help us, we had to reschedule Cagneys 3 times and they did it gladly. Cagneys was one of the best meals that we have ever had on a cruise ship. We were not impressed with Teppanyaki, the food was tasteless. The table show was only adequate. We have had much better Japanese experience on land. Personally, I wouldn't waste my time or money. Food Republic was ok, but very expensive for what you got. The bill adds up very quickly and several times we had to ask where our food was because it never came. Moderno was quite good and the salad bar was especially nice. La Cucina was ordinary and nothing really special. We did not eat at the buffet so I cannot speak to that. Stateroom: Haven spa suite - very nice room, plenty of space and amazing shower. the balcony was very small, but with access to the Haven sun deck it was not really a problem. Activities: Plenty of shows and other activities, we did not even come close to sampling all that there was available. Cons: due to the beverage package being offered as a promotion for many that booked the cruise, by evening there were a lot of tipsy people. Also, the smoke in the atrium area is horrible from the casino. I am highly sensitive to smoke and it was a real problem for me, I wasn't able to shop without it wafting in the shops and the headliner club just wreaked of smoke because of its proximity to the casino. Bottom Line: It was a great cruise and I can't wait to go again. Read Less
1 Helpful Vote
Sail Date: March 2019
Love NCL this is my 3rd cruise in 3 years NCL never dissappoints. Ship was splendid, food was fabulous and the service was impeccable. Our balconey room was comfortable and clean. Only complaint is there are not many areas for smokers, ... Read More
Love NCL this is my 3rd cruise in 3 years NCL never dissappoints. Ship was splendid, food was fabulous and the service was impeccable. Our balconey room was comfortable and clean. Only complaint is there are not many areas for smokers, heard many customer complaints. Main dining room service and food was great loved le Bistro was however dissappointed with Bayamo, after waiting all week to celebrate the cruise final night, food delivered to the table was not what was described on the menu. We paid upcharge ahead of time only to have them refund to my onboard acct then they charge you again when dining, we were not informed of this. Took 3 excursion booked on ship, the trip to cocoa beach was terrible, NCL just handles the transfer but it is nothing but a tourist trap. Nassau Blue Lagoon was over crowded with 4 ships in port, it was crowded, no chairs, ran out of food and drink which was included, NCL island was great but tender transfer a little difficult. I always travel NCL and always will, I feel you get 5 star treatment, great service food and entertainment. We loved the Escape and will travel on this ship again if given the opportunity. Read Less
Sail Date: March 2019
My daughter and family booked the cruise first, We wanted to join them and got an excellent price with free gratuities through our travel agency. My grand daughter has severe food allergies and my daughter and all were extremely ... Read More
My daughter and family booked the cruise first, We wanted to join them and got an excellent price with free gratuities through our travel agency. My grand daughter has severe food allergies and my daughter and all were extremely worried about this at first. However we appreciated the concern and compassionate attention we received regarding this very serious condition. They assured us that the ship has a separate kitchen and all of her foods were prepared in a nut and sesame free environment. Since we are Platinum members we especially enjoy the perks we receive with that level.I think NCL does a fantastic job in the entertainment department as well. We typically cruise to relax, and found the Escape a bit crowded compared to the Jade class ships. We missed the lido area toward the back, Even though H2O is there, it is not as convenient to Garden cafe for early morning breakfast which we really enjoy. Read Less
Sail Date: March 2019
We chose this cruise because we love the itinerary and wanted to try the Norwegian Escape. We have done two cruises on the Dawn and six on the Gem. There were almost twice as many passengers aboard than what we were used to. Things moved ... Read More
We chose this cruise because we love the itinerary and wanted to try the Norwegian Escape. We have done two cruises on the Dawn and six on the Gem. There were almost twice as many passengers aboard than what we were used to. Things moved along at the NYC terminal very quickly to our surprise. It was a bit intimidating doing the muster drill in the atrium due to the crowds and it was quite warm. There was an adjustment period the first day because of the pool and restaurants being on different decks than we were used to. By the next morning we began our love affair with the Escape. Three main complementary dining rooms and a very nice area on deck 17 is call Spice H20 which is great for reading on the loungers and relatively quiet. There is also a huge movie screen that shows films under the stars on a few nights. The food was superior to the other Norwegian ships we've cruised with previously. Every member of the crew was friendly and greeted us with a smile. Read Less
1 Helpful Vote
Sail Date: March 2019
A fun and relaxing cruise. There is so much to do each day that I missed some activities...so much to do, so little time. I liked reading on deck with drink in hand. Never had an issue finding a place to lounge on deck or by the pool. ... Read More
A fun and relaxing cruise. There is so much to do each day that I missed some activities...so much to do, so little time. I liked reading on deck with drink in hand. Never had an issue finding a place to lounge on deck or by the pool. I heard the ship was full but it really didn’t seem that way. I never felt crowded, other than after the safety drill. Never waited for a reservation for restaurants or shows. I ate at all the specialty restaurants. Actually liked lacucina and tappenayke the best! Cagney’s rib steak was fatty with lots of fiber running through it. It was also raw in the middle (I asked for med-rare). The mature D offered to bring me something else and apologized. But I declined and went for the dessert. Bayamo was good, had the lobster, but service was slow. Apps and dessert were excellent! The main dining rooms were also very good! Loved breakfast at taste and savor! I would get a window table have a leisurely breakfast and read my book. Oh! Margaritaville was awesome! Great fish tacos! Traditional key lime pie! Also it was inexpensive! It was getting windy and I must have looked cold. The restaurant manager came over with a soft blue blanket and wrapped it around me. I was so impressed by this!! Excursions: did blue lagoon in Nassau. It was very nice but 5 ships were in port! It was a madhouse getting to the boat!! Very disorganized!! I left the island early to avoid the rush back to the ship. GSC was just wonderful. Lots of room and plenty of lounge chairs. That was very organized! Port Canaveral I didn’t get off the ship. Nothing to do there that interests me and the stay too short to do Disney or universal. They should have 12 hrs at the port. Service was impeccable! A little issue with customer service removing a double charge, but the hotel director corrected it immediately. Everyone is so friendly. My housekeeper was magical! The room was always clean, made up and bed turned down at night, and I never saw her! But left her a nice tip. I had a balcony near the aft elevators...great location! Read Less
Sail Date: March 2019
When we first booked our cruise this early in the year i was leary of terrible weather. Much to my suprise we were blessed with perfect temperatures. Overall an awesome cruise. Definitely recommend getting the drink package.From the ... Read More
When we first booked our cruise this early in the year i was leary of terrible weather. Much to my suprise we were blessed with perfect temperatures. Overall an awesome cruise. Definitely recommend getting the drink package.From the Pussers painkillers to all the top shelf alcohol you cant go wrong.The food was delicious with so many choices and no structured dining format it made a more relaxing vacation. The entire cruise staff were warm welcoming and accommodating, especially Garfield from the Savor restaurant I give him Two thumbs up. Garfield has a great outgoing personality so much so that you feel like your talking to a friend when hes around. Another amazing experience was with Boris and SJ and the experienced staff in the art gallery. Our cabin was maintained by Jerome who was awesome very pleasant and attentive to all our concerns. I would recommend NCL to my friends and anyone looking for an amazing cruise Read Less
1 Helpful Vote
Sail Date: March 2019
We chose NCL to do a family cruise for my daughter high school graduation. This was the family’s first ever cruise and it was fantastic. The staff were very helpful and friendly, the room was bigger than I expected,especially with five ... Read More
We chose NCL to do a family cruise for my daughter high school graduation. This was the family’s first ever cruise and it was fantastic. The staff were very helpful and friendly, the room was bigger than I expected,especially with five people. The whole process of boarding and receiving our luggage was very efficient. There was a tremendous amount of things to do onboard. Plenty of activities for the kids. Food was exclllent with plenty of variety for just the Complementary meals. The specialty dining was also exceptional. A very large selection of different bars and lounges to choose from, what ever you preference is. The shore excursion was very enjoyable, their private island is very beautiful and the staff there is just as friendly. The housekeeping staff was exceptional it seemed that our room was always cleaned and ready for our use. I believe that the NCL provides quality service and value for your money and we will definitely cruise with NCL again Read Less
2 Helpful Votes
Sail Date: March 2019
The cruise ship was very smoky. The food was ok. The ship layout caused lots of traffic issues and had no where to relax quietly. And the service... While I don’t regret this cruise, I don’t think I’ll ever go on a Norwegian ... Read More
The cruise ship was very smoky. The food was ok. The ship layout caused lots of traffic issues and had no where to relax quietly. And the service... While I don’t regret this cruise, I don’t think I’ll ever go on a Norwegian Cruise again. The service was awful including changes in our stateroom attendant, catching a bartender in a lie (cause he didn’t want to make the drink I asked for), interrupting several meals by management to question me why I didn’t like my service (not after the meal, while I had an entree on my fork), and then when I did complain i was handed a paper to write my greivances and then ignored. I didn’t feel heard at all. But... the hardest pill to swallow, I felt that several crew members went out of their way to ignore that fact that we are a gay couple. From pulling out chairs across from eachother (all the other couples around us were diagonal), asking questions when I asked to put the beds together, and ignoring our anniversary. The entertainment was as expected. Not fantastic but entertaining certainly. The howl at the moon dueling pianos was by far my favorite entertainment. Water slides and ropes course was fun but not open much. We only dined at the complementary restaurants which were good but rarely remarkable and the food was never served hot. Bread was stale the whole week. The private island far exceeded my expectations (though the food was terrible). Super clean and plenty of chairs for us early birds. The rendering process was incredibly frustrating especially as we had to sit in the theatre for over and hour and then several people were allowed to jump the line without the wait. Makes no sense. Nassau was disappointing. We went on the seahorse catamaran and snorkel which was fun. Very cheap snorkels that didn’t work but after we decided to just ditch the equipment we did enjoy our swim in the clear blue water. The town part was super shady. I was offered drugs twice in the first ten minutes on the island, had two separate instances of attempted cons, was totally ripped off by the lunch spot, and the shops were full of scammers and over aggressive salespeople. Read Less
Sail Date: March 2019
Enjoyed this class cabin with just the three of us last time so booked it again, this time with our high school senior granddaughter. The cruise was for her spring break and part of her graduation present. We arrived to NewYork a couple of ... Read More
Enjoyed this class cabin with just the three of us last time so booked it again, this time with our high school senior granddaughter. The cruise was for her spring break and part of her graduation present. We arrived to NewYork a couple of days early and visited the Statue of Liberty, Ellis Island, the 9/11 memorial and museum, took a horse and carriage ride through Central Park with NYC Horse Carriage Rides, and saw a Broadway Show (Waitress). We stayed pre-cruise at the Holiday Inn Express on 48th St., just a few short blocks from the cruise port. Booked early enough and received a good rate, and added bonus of breakfast each morning and being able to walk to the port for embarkation. Our Statue of Liberty tickets were purchased early and we were able to climb the stairs to the crown. Our time at Ellis Island was sandwiched between the stair climb, and the 9/11 memorial and museum, and would probably have been better if we had more time. We spent three hours, but could have spent much longer at the 9/11 museum if we had a longer stay. Saturday afternoon was spent allowing our granddaughter to shop New York City style, and purchasing tickets for our show on Saturday evening at the TKTS booth (great seats at a great price). It was an easy 2-3 block walk from the hotel to the port. We arrived at the port on Sunday morning around 10:45 and dropped our bags with the porter. We were sent inside the terminal, and not seeing The Haven check-in area we asked where it was located. We were instructed to “go this way” pointing to the regular check-in line. We had to reiterate that we were booked in The Haven. Finally we were shown the appropriate direction to go. Check-in was quick and we barely had time to grab some juice and coffee, and our concierge was there to escort us to The Haven lounge for a briefing. We then could choose to dine in The Haven restaurant, La Cucina, or Margaritaville while awaiting our stateroom being readied. Our cabin was ready a little before 1pm, and by then luggage was already beginning to arrive. Choir of Man show showcased some very good talent. After Midnight, a jazz show was very good. Uptown, a complimentary dinner show was also very good. The dinner served was a “no choice” meal of a nice mixed green salad, tasty beef tenderloin with chimichuri sauce, and over cooked rice. Mexican chocolate cake was the dessert, not worth the calories. Breakfast every day in The Haven was always great. An expansive buffet of ready to eat items while waiting for your cooked order was perfect-fruit, yogurt, meats, pastries and rolls. Fresh squeezed juices (added cost) and French press coffee were available also. Dinners in The Haven were also good with meat and seafood dishes, and even a vegetarian option. The menu remained the same for each meal. The specialty restaurants all were good options. We enjoyed Cagney’s, a great steakhouse, Moderno, a good salad bar and more varieties and amounts of meat than anyone can eat, and Le Bistro, a typical French restaurant. We used our included dining package to visit the specialty restaurants, so the only added cost for us was an added tip. As Haven guests, we were afforded priority embarkation, disembarkation, tendering at Great Stirrup Cay, and a select seating area in the theater. Our concierge, David was excellent. He deftly managed all of our last minute show and dinner reservations and was our escort to all shows and was an ever-present friendly face whenever we visited The Haven lounge. Our butler, Jefferson was awesome. He managed our in-cabin dining and pretty much delivered anything we asked for. Jefferson was responsible for bringing snacks every afternoon, and kept wondering what we would like. We finally had him bring banana cake and chocolate covered strawberries. In addition, he always brought a couple of other “surprise” snacks too. Our shore excursion in Port Canaveral was the Kennedy Space Center. We had taken this tour approximately 35 years ago. We were a little disappointed because the time allowed for this excursion was not nearly long enough for an in-depth educational experience. We had never been to NCL’s private island and as I understand, it is a frequent “miss” due to weather conditions. It is a fairly crowded beach day, with no separate area for Haven Guests. We spent about 2 hours there, then returned to the ship. There was a bbq lunch served on the island that we didn’t try as we had 5pm dinner reservations. The Nassau stop allowed us to take the water taxi to Paradise Island for our newly turned 18 year old’s visit to the casino. For $8 round-trip, we took the 20 minute ride to Paradise Island. Be advised you will have to wait for the water taxi to completely fill before departing both ways,so plan on some additional time when returning to the ship. There is a short approximately 5 block walk to reach the Atlantis casino from the water taxi arrival point. There are some high end specialty shops along the walk and more once you arrive to the Atlantis. Also you will find a Starbucks and Ben and Jerry’s along the walk. Know that all shops along the way are cashless, only accepting credit or debit cards. Disembarkation following our return to New York went smoothly. The Escape was the only ship in port on our return. As Haven guests, we were afforded priority disembarkation and were escorted off the ship by our concierge. The sea of luggage made it look impossible to find our bags, however there were people there asking what color luggage tags and pointing people in the right direction. The crowds were well controlled and passing through customs went very smoothly. From the time our key cards were scanned out, to exiting customs only 15-20 minutes had passed. There was a sea of taxis across the street waiting to ferry passengers. We were approached by an individual offering to take us to the airport for $65. We finally settled on $60, and were quickly delivered to LaGuardia. We would have required two taxis but fit the four of us and all of our luggage comfortably in his SUV, saving us some cash. We enjoyed his banter along our trip to the airport, and saw some different views of New York. We enjoyed this entire trip immensely and would definitely return and recommend it to others. Read Less
2 Helpful Votes
Sail Date: March 2019
Who Traveled: -4 Adults, 8-year-old, and 7-month-old (babies must be at least 6 months old on date of departure and have no more than 2 consecutive days at sea) Getting to NYC: -We took a Yankee Trails Cruise Express Bus from ... Read More
Who Traveled: -4 Adults, 8-year-old, and 7-month-old (babies must be at least 6 months old on date of departure and have no more than 2 consecutive days at sea) Getting to NYC: -We took a Yankee Trails Cruise Express Bus from upstate NY to the city costing $90/person for a round trip. -They took care of all our checked luggage so we didn’t have to deal with that at all when arriving -We arrived around 9:30 am Embarkment: -Once inside the terminal we were queued up waiting to go through security, all employees telling you to dump or dispose of any liquids, but since we were traveling with a baby we were liquid exempt and once we asked an employee about what we should do they took us out of line and escorted us to the front, saving us a long wait in line. -After security we went to check-in, after a short wait there we were done with everything and had to wait until the cruise ship was ready to be boarded. (It probably took us 45 minutes to get through everything including using the bathrooms and finding seats) -I was disappointed in the amount of seating they had while waiting to board the ship. Most seats were taken and I ended up having to stand with my baby until we began boarding around 11:30 am -Once they called our boarding number, we were on the ship within 10 minutes and looking for a place to eat. The Escape Ship: -The ship was clean, no chipped paint, and every where you went there was hand sanitizer and hand washing stations at food areas. -Easy to read maps at every elevator. Maps had categories such as entertainment, dining, etc. and which floor to find it on. -Crew members were always found around the ship cleaning, fixing, and upgrading something. The Cabin: -We were in an adjoining balcony room on deck 9 aft port side. We were above Cagney’s Steakhouse and didn’t have any problems with noise from the restaurant. -We got to our room around 1:30 pm. The room was clean and everything we needed. Our housekeeper, Xiaofang or Grace, was happily willing to help us. -Our room had a drop-down bunk which our 8-year-old loved and they provided us with a pack and play for our baby. -The room was a little tight once the pack and play was in there but we expected it. -We were expecting our balconies to also be adjoining because that’s what we were told over the phone so we were a little disappointed in that but were still able to fit 3 adults in chairs and 2 kids on the floor with fourth adult sitting in the doorway. -Xiaofang was an incredible person. She was always happy to help and kept our room stocked with whatever we needed. She even taught my 8-year-old how to make some towel animals! Dining: -All adults had the drink package, which is definitely worth it even if you just want to try things that you would normally not. We even got virgin drinks such as strawberry daiquiris for our 8-year-old which she loved. -We decided to purchase a 3-meal specialty dining package. You only have to pay for the adults and the kids can choose from the children’s menu, which is the same at every restaurant even complementary ones, but they can order an appetizer and dessert from adult menu. We choice to eat at Teppanyaki (Hibachi), Cagney’s (Steakhouse), and La Cucina (Italian). -Teppanyaki was great! The chef was also a great entertainer and interacted with everyone in the group. The rice, filet mignon, and chicken were definitely our favorite parts of the meal. Both our kids even enjoyed them. The main course didn’t disappoint and you left very full and satisfied. -Cagney’s had incredible food and wait staff. Located on the back of the ship making it super easy for us to get to from our room which was just a short walk down some stairs. The back wall was all windows so you could see the ocean and clouds changing color with the setting sun. From appetizers to dessert everything we had was delicious and I would have gone there every night if we could have. -At La Cucina we had a 4 or 5 course meal including the dessert. The food was authentic Italian food not American/Italian so you won’t be finding spaghetti and meatballs or chicken parm, but the food was all great! And the wait staff helped my mother in law find something that she would enjoy. -Taste and Savory were the same restaurant across the hall from each other. The staff were always so welcoming and knew our kids’ names and even on nights we didn’t have them as waiters they would still come over and say hi and talk to our kids. -The Manhattan Room was a fancier version of taste and savory and had live music. Again, the staff was great and made everything so much easier travelling with 2 kids. -Each dinner meal probably lasted around 2 hours from arriving to leaving so if you have a tight schedule you will probably want to go to the Garden Café (buffet). All restaurants were clean and so were the high chairs. -We made sure at every restaurant we left a comment card with staff names and what they did to make our vacation that much better. Bars: -All bars were clean and staff amazing. -Favorite bars were The District Brewhouse, which had tons of beers on tap and also served mixed drinks and finger foods but its an adult only bar and Sugarcane, which was a Mojito bar. The reason we liked these 2 bars the most was because of the staff. The District and Sugarcane staff were very friendly and informative. Erwin from the Sugarcane bar even did card tricks for our kids as entertainment! Entertainment/activities: -Our 8-year-old loved the water slides and splash pad, arcade, and mini golf. We wanted to do the ropes course but it was either too windy or they were working on it while in port. Also, babies are not allowed in the pools or splash pads unless potty trained, which is kind of disappointing but I understand why. -We didn’t expect Norwegian to have children’s activities but they did! Our oldest loved the Origami lessons and cupcake tutorials and trivia. They also had activities for the 0-3 crowd such as wake up wiggles. -We weren’t able to get into any of the shows because they quickly sold out and we weren’t fast enough. -I do wish they had a kid’s channel on the TV for early morning or right before bed because a lot of the time before bed they would be playing something not appropriate for children. Service: -Service with Norwegian was spectacular! They made traveling with 2 kids so easy. We had a few vacation heroes that we will never forget but they are not the only ones who made us feel special. First Charry, the Hotel Director Secretary, we met her in the begin of our cruise and she made our cruising experience that much better. Charry helped us with tendering and the disembarkation making our lives easier with kids. Deepak, the hotel director, sent us chocolates, cookies, candies, and chocolate covered strawberries almost every night and invited us to private parties to meet the top officers which was great because we were able to thank them in person. Xiaofang, our housekeeper, helped us with everything we needed and my older daughter fell in love with her kindness and taught her how to make towel animals. And then there was Erwin, Bartender from Sugarcane, while we were waiting for our dinner reservation at La Cucina we stopped there and Erwin entertained my oldest with so many card tricks and my daughter wanted to go back many times to visit him again. Ports: Port Canaveral- we didn’t get off because you had to take transportation if you wanted to go anywhere, there isn’t anything within walking distance, which we knew going into it so we were not disappointed and enjoyed having less people on the ship so we were able to do onboard activities. Great Stirrup Cay-we got off with the help of Charry and were one of the first boats to arrive on the island which gave us great options of where to sit. We found a spot close to bar, bathrooms, and it was under trees near water. The island was clean but the water had lots of seaweed towards the beach so you had to wade through that. My older daughter saw different fish and even got to experience tidal pools with minnows and snails. There were tons of waiters walking around taking drink orders (please remember to have dollar bills to tip them). They also served us a lunch buffet which had many options from pizza to burgers to chicken also had fresh fruits and many desserts. Nassau- Nassau was not the greatest place to visit. When getting off the ship you are on the docks where most locals aren’t allowed and once you exit the docks you are in a fenced in area where locals are only allowed if they have a permit. The whole time we were off the ship we were hounded by locals to buy things from them and the whole place just didn’t seem like a nice location. -Besides Great Stirrup Cay I would recommend either staying on the ship or doing shore excursions. Cruising with Kids: -We didn’t set our expectations very high because this was our first time traveling with 2 kids and our first time on a Norwegian cruise but we were very surprised with how welcoming everyone was and how concerned they were with making sure our experience was a great one. -Cruising with a 7-month-old was pretty easy and a front pack is definitely recommended. My daughter refused to sleep in pack and play so that made it a little more challenging. -cruising with an 8-year-old was also easy she loved all the crew members and activities on board. She did wish there was more variety with kids’ menu but it helped that she could order off adult menus because she is more of an adventurous eater. -We would definitely recommend Norwegian to other families even with small children and would definitely cruise with them in the future just based off the friendliness of their staff. Read Less
Norwegian Escape Ratings
Category Editor Member
Cabins 4.0 4.2
Dining 4.0 4.0
Entertainment 5.0 3.9
Public Rooms 4.0 4.0
Fitness Recreation 4.0 3.9
Family 5.0 3.9
Service 3.0 4.1
Value For Money 4.0 3.7

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