2 Helpful Votes
Sail Date: May 2019
Beautiful ship! The crew was courteous and accommodating. Our cabin steward was wonderful. The entertainment was great. The restaurants; from the Main dining rooms to the Specialty restaurants were fantastic! We absolutely LOVED The ... Read More
Beautiful ship! The crew was courteous and accommodating. Our cabin steward was wonderful. The entertainment was great. The restaurants; from the Main dining rooms to the Specialty restaurants were fantastic! We absolutely LOVED The Manhattan Room; the classy, upscale Main Dining Room! The live entertainment was an added bonus. La Cucina was our favorite specialty restaurant. We had waterfront seating on the second port night. Food was out of this world and the ambience Amazing! The Choir of Man was the BEST show onboard! The cast was High energy, great, talented singers. John McDonnell, the comedian was gut-busting hysterical!! Jacky, The Cruise Director and Jake, Assistant Cruise Director had great personalities and made all activities fun for everyone. A great vacation to the beautiful island of Bermuda! We spent a fun, relaxing day at Horseshoe Bay Beach. We took the free Ferry provided by Norwegian to St. George and had a wonderful day there; historic place with beautiful architecture. Read Less
3 Helpful Votes
Sail Date: May 2019
Those of you in the New York area should consider yourselves lucky to have access to the NCL Escape and its Bermuda itinerary. This was a great ship and we (my wife and I – ages 59 and 50) experienced a high level of service in almost ... Read More
Those of you in the New York area should consider yourselves lucky to have access to the NCL Escape and its Bermuda itinerary. This was a great ship and we (my wife and I – ages 59 and 50) experienced a high level of service in almost every aspect of our cruise (we are experienced cruisers). Could it be that our extra attention came because of the cruise critic meet and greet, and our personal connections made at that meeting with some executive staff and other cruisers? Maybe, but then again, we talked to more than a few people who found the level of personal service to be excellent. Also, if you are reading this review, you'll probably have joined the cruise critic roll call for your cruise, and you will probably have the opportunity to make the same connections that we did. The food ranges from "good" to "great", where one of the better meals (surprisingly?) was in the MDR (Manhattan room) with a pork belly dish that made our mouths water and compelled us to inquire how they prepared it. Other highlights included well-prepared steaks in Cagneys, a virtual meat-orgy in Moderno that my wife loved so much we had it twice, and the whole experience in Bayamo. The best kept secret (shhhhh! don't tell anyone! You'll spoil it!) is the breakfast area in Margaritaville (one flight up from the buffet - open to everyone!!). If it's not raining (access may be limited in bad weather) head up there to avoid the crowds and you can get made to order omelets and eggs, and a mini-buffet of eggs benedict, bacon, sausage, fruit, cereal and chocolate croissants - among other standard items. O'Sheehans was a great late night option for some good ol' junk food (and it was pretty good). Buffet was good quality, large and had many options and plenty of seating whenever we attended, save for a crowded last day at breakfast (no Margaritaville open at that time). And my wife and I witnessed that if you are a female and enjoy one too many late-night libations, and then happen to pass out at your table in O’Sheehans, a kindly security officer and assistant (one of each sex, smart policy by NCL) will kindly assist you up from the table and up to your room – thankfully, it did not happen to us. :) The talent is great on NCL, and once again, did not disappoint. After Midnight was great, and Choir of Man might have been even better! In fact, the talent playing in most lounges and the DJ’s in the dance bars and for the Glow Party are also high quality. We enjoyed the Howl at the Moon piano bar, although we have seen slightly better performers at this venue on other ships- still had a very good time, though (the female performer who was primarily at the Brewhouse but joined the guys for a few songs was actually the best of the bunch). The Supper Club show we attended was the Knights - a trio that performed a medley of British Male iconic singers - and they were just entertaining enough to make up for the "just slightly better than mediocre" food that came with the show. There’s no way to see everything the ship has to offer in one sailing, and it’s easier if you don’t try! The highlight of Bermuda (for us) was a "Hidden Gems" shore excursion (booked privately) that, while expensive was worth every penny. Cliff diving, cave swimming, spelunking, snorkeling - it had everything and more. Any criticisms I could give would truly be nitpicking (fruit could have been slightly better quality, the apple pie on the ship could use a makeover, and my raspberry crème brulee in Cagney's did not have a crust that "snapped" when I started in on it (still devoured every delicious bit anyway). MDR lunch can be slow sometimes (we never did breakfast here but heard the same). I did notice, however, that a day or two into the cruise the wait staff inquired whether you had dietary or time restrictions in most venues, which were accommodated - so don't be afraid to ask. The casino staff does need improvement, as this is the area I would consider service "spotty" (I personally saw mistakes made by dealers in the bettor's favor two times at UTH - dealer missed seeing he had a flush twice - and I heard about another - and I witnessed one error against the bettor at the craps table where a bet was not pressed properly - so gamblers, be aware). Drink service was also spotty at times in the casino. Some may think mistakes in the bettor's favor is a good thing, but those in the industry would recognize it's an indication of a larger issue. For disembarkation, our flight got moved up, and we had to self-disembark by lugging our luggage off ourselves. I suggest that unless you do one carry-on bag per person, this option will be a major hassle, but this was made bearable for us by Denielle Reyes, who really went above and beyond to make our cruise great. Personal visits by the high-level staff seemed common at many venues – it was one of the more memorable crew experiences we’ve ever had. All-in-all, this was a more than positive vacation experience. I would definitely recommend this ship and its itinerary, and will be sailing NCL again. Read Less
1 Helpful Vote
Sail Date: May 2019
We chose the Escape because we like the bigger cruise ships. We live in NJ so leaving from NY couldn't have been any more convenient. We parked right at the terminal. Parking is pricey there but, it couldn't be any easier. We ... Read More
We chose the Escape because we like the bigger cruise ships. We live in NJ so leaving from NY couldn't have been any more convenient. We parked right at the terminal. Parking is pricey there but, it couldn't be any easier. We parked and were on the ship in minutes and when we disembarked we were in our car and home in an hour Our last 4 cruises have been on NCL ships. Free Style cruising is our style. The choices of activities and entertainment are numerous. The Latitudes Program has perks we enjoy. This was our 4th time staying in the Haven Complex on a NCL Ship. I will warn you that you can't turn back once you've been there. The service and amenities are unparalleled. The perks of priority boarding & disembarkation at all ports, private lounge and bar, private pool and hot tubs, private restaurant, and the top notch staff are unbelievable. We've tried to explain the luxury of the experience to our friends. Once you try it you'll be a convert!! Our cabin was a Courtyard Penthouse. Very spacious and clean. Plenty of storage. Jovito and Crisol took amazing care of us. Our cabin was always spotless. The daily treats and canapes were delicious. My husband ordered a Birthday Package for me. The cabin decorations were nicely done and the cake was huge. We ended up sharing the cake with the staff. We ate at Cagney's, Teppanyaki, and Le Bistro as our 3 specialty meals. All were excellent between the abundant food and excellent service. We ventured out to the buffet one day so my husband could get soft serve ice cream. It was fine. Nothing special but, not terrible. We got lunch, my husband had soft serve and we never went back. We ate all of our other meals in the Haven restaurant. I can't say enough positive things about the service and food we got there. Everyone was so pleasant and efficient. Yes, the menu is the same every day but, there are so many choices it doesn't make a difference. Also every night at dinner there is a special. Most of our Bar Time was spent in the private Haven bar. The bartenders were masters of their craft. No drink stumped them and the introduced us to so many new cocktails we had never tried before. If you get the chance, try a Pistachio Martini. I promise you'll love it!! The Choir of Man was amazing!! Don't miss it. We did a Wine and Cheese pairing seminar. Loved it!! The Casino was hot and cold. In the end we didn't lose our shirts:) There were people smoking in there but, I didn't find it unbearable. I can see how it would be a problem for people who are vehemently against smoking. I just didn't find it as dramatic a problem as others have mentioned. Never played Bingo or Deal or No Deal. Not worth the extra money to us. We heard so many bad reviews about After Midnight that we cancelled our reservation and skipped it. The supper club shows didn't really appeal to us so we skipped them as well. Bermuda is a beautiful island. The first day we went on a private tour with Byways Tours. Heidi took us allover the island. She chose the stops and we saw everything we could have wanted. Stops included a beach, private gardens, Fort St. Catherine, the lighthouse, bridges, fish feeding, and the outside aquarium. A picnic lunch is included. We ate a picnic tables by the water. Perfect Day!! The second day we took the free NCL Ferry to St. George. Try to be there around noon for the Dunking Stool Re-enactment. We took the ferry back and wandered around the dockyard a little and shopped. Our final day we took the Local Ferry to Hamilton. Shopped some and then headed back to the ship for a late lunch. The NCL Escape and Bermuda are wonderful!! Read Less
1 Helpful Vote
Sail Date: May 2019
The crew and staff were kind, courteous, helpful, and friendly. Our steward was always accommodating. We rarely went on the top deck because our balcony was lovely. The main dining rooms were beautiful - we especially loved the ... Read More
The crew and staff were kind, courteous, helpful, and friendly. Our steward was always accommodating. We rarely went on the top deck because our balcony was lovely. The main dining rooms were beautiful - we especially loved the Manhattan room - live music, great dining. O’Sheehans wings were delish! Did a couple of meals in the Garden cafe - lots of choices ... we preferred wait service, though. Entertainment was top notch - “After Midnight” and “Choir of Men” are must sees ... “Howl at the Moon” dueling pianos and comic Chris Bliss are also not to be missed. We bought a photo package and were delighted by all the background choices over the course of the week. All of the photographers were fun & easy to pose for. The shore excursions gave us a great taste of Bermuda and made us look forward to our next visit. So fabulous, almost afraid to do another cruise since it may not live up to the greatness! Read Less
1 Helpful Vote
Sail Date: April 2019
This was my first cruise and it was wonderful. We left from NYC on 28 Apr 2019, and I did not explore NYC prior to departing. (From the area and am familiar with the area.) The ship was clean and maintained that way through the ... Read More
This was my first cruise and it was wonderful. We left from NYC on 28 Apr 2019, and I did not explore NYC prior to departing. (From the area and am familiar with the area.) The ship was clean and maintained that way through the entire 8 days of travel. The ship is huge and I was able to get my 10,000 steps in each day with no problem, and without any additional effort. We had a balcony cabin which was sizable enough for 2 people. Very comfortable. Each evening we looked forward to returning to the cabin to see the different animals that were created with the towels. Very creative. I purchased the specialty dining package which ended up being a hassle more than a help. The food was fantastic, in ALL the restaurants and each provided its unique dining experience. I made the reservations prior to boarding. Being a first time cruiser, I was unaware of all the activities on the ship, and I ended up rescheduling the reservations based on the activities on the ship. *** Perhaps a "sample" itinerary could be provided to first time cruisers so they can have an idea of what activities are available on the ship. *** Lots of activities on the ship. At times the group activities (music) were too loud. You could not talk to the person next to you normally. The excursion we went on was a walking tour of St. George and Tobacco Bay Beach. The tour guides were very knowledgeable. Bermuda was very clean and the people were very friendly. I am so looking forward to my next cruise, either back to Bermuda, or to a new destination. Thank you Read Less
Sail Date: April 2019
Hubby and I have cruised in the spring out of NY on the Gem in 2017 and 2018. We were hesitant to cruise on the much larger Escape for this year's cruise. While we needed a map to find out where we were going much of the cruise, ... Read More
Hubby and I have cruised in the spring out of NY on the Gem in 2017 and 2018. We were hesitant to cruise on the much larger Escape for this year's cruise. While we needed a map to find out where we were going much of the cruise, everything was easy to find. Elevators (except for embarkation and disembarkation) ran quickly. The ship was so clean and bright and every crew member were smiling, helpful, and friendly. Officers were everywhere asking how you were, how things were, if they could help you with anything. Cagneys Steakhouse was excellent! Service and food outstanding. Moderno was a big disappointment and we had booked it 2x. The food came out so slowly. You'd get a piece of chicken, wait 10-15 minutes for another server. If the same server walked by you again, he'd pass because you already had whatever he was offering. Plus the food was very salty. O'Sheeans was ok. Nothing great, nothing bad. Bartenders were fun to watch. Garden Cafe was good. Haven Restaurant was outstanding. Every. single. time. Service was fantastic. Food was fantastic. Bermuda is gorgeous and it is on our list to visit again. What can I say about embarkation and disembarkation that hasn't already been said. Its a mess. Long lines, confused people. Elevators stuffed full and more people trying to squeeze in. There has to be a better way. Read Less
Sail Date: April 2019
We chose this cruise because of the longer than normal stop in Bermuda which really gave us time to explore the island. We were a bit concerned about the ship being so large and there being so many people on board. We bought spa passes ... Read More
We chose this cruise because of the longer than normal stop in Bermuda which really gave us time to explore the island. We were a bit concerned about the ship being so large and there being so many people on board. We bought spa passes and got an aft balcony (a little more space then the regular balcony) thinking that worse case is we spend a lot of time in the spa and in our cabin. But it was not necessary. The ship never seemed too crowded as long as you think a little bit about where the masses are going to be and avoid those areas. Example, when people are crammed around the pool during the middle of the day, there were PLENTY of lounge chairs on the upper deck. Not a problem for us. One of the best parts of the cruise was the entertainment. There was something fun going on at all time. The shows were fantastic! Choir of Man was outstanding. Food in the main dining rooms were very good. My husband is a chef and a bit critical about dining out, but he was very happy with the food. We had 3 specialty restaurant vouchers to use and we decided that if we cruise again on this ship, we may chose an different perk. The specialty restaurants very nice but really no better than the main dining rooms. I have a gluten issue and they are always very attentive to that. I had a problem pre-ordering my meal one night and ran into 2 officers right after. I asked them if they could help and they were both falling over themselves to help. I'm not kidding - they could not do more to make it right. Our cabin was a typical size cabin. Lots of storage and room for luggage under the bed. My only complain was that there was no one to great us when we came on the ship! Lol, I'd forgotten all about that until we left the ship and there were people there to say good bye. Read Less
1 Helpful Vote
Sail Date: April 2019
For us this was a spontaneous buy and cost-effective way of spending a few days relaxing at sea and in Bermuda -- without having to fly a anywhere and a short taxi ride away from our apt.in NYC. Besides embarkation, which seemed ... Read More
For us this was a spontaneous buy and cost-effective way of spending a few days relaxing at sea and in Bermuda -- without having to fly a anywhere and a short taxi ride away from our apt.in NYC. Besides embarkation, which seemed needlessly long and slow, we felt we got great value. We found the mini-suite and balcony perfectly suited to our needs. Bathroom was particularly well appointed -- double sink and spa jet shower. Not the biggest cabin ever -- but for essentially a beach vacation -- more then enough room. We also purchased the thermal spa for the week -- well worth the price a tranquil antidote to a hectic work schedule and beautifully designed and maintained. A dry heat sauna with huge picture windows of the ocean going by has a very detoxifying effect. We spent a lot of time there! We thought overall the food was good value. Of the specialty restaurants, we thought Bayamo was the best and Food Republic was especially fun and the food interesting and well-cooked. Savor was absolutely fine -- and we really liked the freestyle approach -- much better then fixed dinner times. O'Sheehens was a perfectly good replication of Irish pub food -- not the greatest prime rib ever, but more than fine for what it was. Tappanyaki and Moderno were just what we were looking for -- not quite as tasty/flavorful as say Benihana or an NYC churiscaria -- but a lot of fun and great service and since they were included as part of the suite dining package - superb value. We thought the drinks were superior and fairly priced -- comparable to a mid range bar in NYC. Very good cocktails and also a decent and well-priced wine list. While the buffet was plentiful and available 24/7, we'd have loved to have seen a better range of fruit and veg to counterbalance all the fried stuff. Would note that the cheeses were especially plastic. The desserts too were pretty old school -- 1950s sugary and bland with strangely artificial colors. Breakfast in-room was good, not fantastic and we only ordered once. On RC and Windstar, the eggs were tastier and fresher, the coffee better quality and the fruit riper and more exotic. The 3 days in Bermuda were fantastic -- we'd happily have taken an extra day there. While we boated/sailed/snorkled at various locations on the Island, we were pleasantly surprised at how much fun the Naval Dockyard was -- a historic setting, great shopping/food and snorkel beach was also a lovely find just a short walk from the ship. And getting on and off the ship quickly throughout the stay couldn't have been easier or faster. We also thought the complimentary ferry to St George's was a classy touch and loved exploring a town we probably otherwise wouldn't have visited. We thought the ship exceptionally clean. The staff showed just the right amount of courtesy and professionalism without being intrusive. We loved the old fashioned waterfront with restaurant and bar seating as well as the sundeck/prow/pool areas on the top decks. We were impressed that with such a high volume of passengers, there were always loungers available and that while the main areas of the ship were nicely busy and lively, nothing felt too crowded. Overall, we felt we got exactly what we paid for -- a much needed getaway to the sun and water with just the right amount of service and luxury that didn't involve the hassles of airports or the TSA and great value for money. Read Less
Sail Date: April 2019
Excellent week!. Best shows on the ship was Choir of Man!!, Howl at the Moon, The Knights & JR, who we loved. He played nightly in the Brew House. He also had a one man Elton John concert in the Supper Club. I have never had a ... Read More
Excellent week!. Best shows on the ship was Choir of Man!!, Howl at the Moon, The Knights & JR, who we loved. He played nightly in the Brew House. He also had a one man Elton John concert in the Supper Club. I have never had a problem or not thoroughly enjoyed a cruise. Ship was clean & well maintained. Dining options are excellent. Great food every night. Love Bermuda. Nice to be docked for 3 days. You can get on & off as often as you want. April is not my favorite month to cruise, only because the wather going & coming is not always great. Bermuda weather was beautiful! Everyone from the Captain down are friendly, attentive. Never met a member of the crew that was not smiling or did not do there best to take care of your needs. Can't wait to next cruise.This was our first stay in the Haven. . Service & everything was just incredible! This was my 16th cruise on NCL. Read Less
1 Helpful Vote
Sail Date: April 2019
This was my third time cruising with Norwegian and each cruise was better than the last. My first was the Breakaway, then the Gem, and we just did a family cruise on the Escape. Two members of our family never cruised before and they ... Read More
This was my third time cruising with Norwegian and each cruise was better than the last. My first was the Breakaway, then the Gem, and we just did a family cruise on the Escape. Two members of our family never cruised before and they said they will definitely be doing it again. From the time we boarded to the time we disembarked, the Norwegian crew treated us like royalty. Activities, entertainment, and food was excellent. Breakfast was always at the Garden Cafe where we were entertained by the "washy, washy" crew member and the "coffee, coffee, wakey, wakey" crew member. The only thing I missed was not having an open fan tail like the Gem has so we could enjoy our breakfast out in the open. We only ate at one (1) specialty restaurant Moderno and enjoyed every mouthful. We ate twice at the Manhattan Room where we celebrated our 37th wedding anniversary with a cake and was serenaded by the dining crew to "Let Me Call You Sweetheart". Unfortunately, the only restaurant we didn't enjoy was O'Sheehan's. It must be that chain because we didn't enjoy it on the other ships either. We saw After Midnight and thoroughly enjoyed it. Our evenings were spent sitting around the atrium and watching the evening activities. We'd end our evening at Howl at the Moon. Cabin was a little small for three (3) people but we managed. I will say there was plenty of storage. I can't say enough good things about our trip only that we will definitely be cruising again with Norwegian! Read Less
Norwegian Escape Ratings
Category Editor Member
Cabins 4.0 0.0
Dining 4.0 0.0
Entertainment 5.0 0.0
Public Rooms 4.0 0.0
Fitness Recreation 4.0 0.0
Family 5.0 0.0
Service 3.0 0.0
Value For Money 4.0 0.0

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