Sail Date: July 2019
We went on this cruise with 13 people because we had a lot of young adults with us and figured it was the most economical. First off the pool area is way to small for the size ship. When your on vacation you shouldn’t need to get up at ... Read More
We went on this cruise with 13 people because we had a lot of young adults with us and figured it was the most economical. First off the pool area is way to small for the size ship. When your on vacation you shouldn’t need to get up at 6:30 in the morning just to try and save a few seats together. If the pool is packed your not getting a seat if you show up later than breakfast. Second we had multiple issues at the extra restaurants. We waited almost more than an hour after our reservation at Cagneys the steak house and then were finally given a table with no view whatsoever next to a wall. We also went to Tapenyaki and two peoples orders were either wrong or didn’t get the full meal. We didn’t realize until after because one of our younger girls didn’t want to make a big deal about it. But when your paying extra, you should get what your paying for. Finally we were at dinner in the Manhattans room. We had an adult order a diet soda and instead was given a jack and coke. Not a big deal unless the mistake was done to a minor or even worse a recovering alcoholic. The staff was always apologetic and always very pleasant with that being said. I just think the ship at full capacity is unable To ruń efficiently and smoothly. Read Less
1 Helpful Vote
Sail Date: July 2019
Love sailing to Bermuda. The fact that the ship docks for 3 days is fantastic. It allows you to come and go to discover all the different areas of Bermuda. The free ferry Norweign has to St George's is a plus. The ship is big and ... Read More
Love sailing to Bermuda. The fact that the ship docks for 3 days is fantastic. It allows you to come and go to discover all the different areas of Bermuda. The free ferry Norweign has to St George's is a plus. The ship is big and has lots to offer... Different lounges, resteraunts, and lots of quiet outdoor places to relax. The biggest down side was the pool deck area. There is 1 pool for adults and capacity in pool is listed as 39. There are over 4000 cruisers and 1 pool. Kid area though, if you don't mind hanging with little kids, is spacious with lots of waterslides and splash/activity section along with a pool. Also, deck chairs are all taken, upper deck, lower deck and H2O adult only area by 9am. I must say though, staff were going around putting timed stickers on unoccupied seats with a hour time limit for people to return. If you asked they will remove belongings for you to use if hour gas gone by.. With conflict from people who return to find you in their chair. Shoes were good.. Especially Choir of Men. Comedity wasn't so great. Read Less
Sail Date: July 2019
So I was a little weary about this cruise just by reading some of the most recent reviews but I decided to go in with an open mind. NYC is the port my family and I travel out of the most. Out of this port we have been on the Gem, ... Read More
So I was a little weary about this cruise just by reading some of the most recent reviews but I decided to go in with an open mind. NYC is the port my family and I travel out of the most. Out of this port we have been on the Gem, Breakaway, and now the Escape. We sailed to Bermuda in 2013 on the Breakaway for her inaugural season. We really enjoyed the Breakaway and thought that we were going to really enjoy the Escape as it was a sister ship to the Breakaway. When I learned that we were going on the Escape I started doing my research on the ship. I noticed that it was the first of the Breakaway Plus class. I was pretty excited as I have been following the Bliss and Joy which are also breakaway plus ships. Unfortunately what I failed to realize is that the Escape holds almost 400 more people than the Breakaway. This paired with the higher than usual drunk New Yorkers that seemed to love to try and fight people from Jersey, (as someone from Mass I don't understand the feud) made the cruise a little bit frustrating. By the end of the cruise it seemed that people were generally less relaxed than when they got on. The atmosphere was pretty tense the morning of disembarkation; seemed like people just wanted to get off. We were a group of 5 split between 3 Family Oceanview Staterooms. We all put in bids to upgrade from inside to Oceanview at $50pp per stateroom and they were accepted. Couple in one room had one room stew and myself and another couple had a different stew for our two rooms. Our room stew Kutut was honestly the best room stew we have ever had on NCL. He anticipated our needs before we even had to ask him and was just generally a pleasant person to have a quick chat with throughout the cruise. The food seriously ranged throughout the cruise. On sea days the food was usually rushed and seemed as if the quality was lacking. The people in the Garden Cafe had some trouble keeping up with the sheer amount of people that the restaurant sees during high traffic times. People clearing tables were on top of their game and there was ample amount of staff for that and getting new forks and napkins and such. We dined in the Manhattan room the first Sea Day evening and the last night we were in Bermuda. Same situation here. Since people were out and about on Bermuda there was less demand from the Kitchen Staff so the quality of meals went up pretty good. O'Sheehans didn't seem to serve Mozzarella sticks. This is just a personal snack that I would have loved to have. They served them on the Breakaway so I am not sure what makes the escape different. All in all I would say that I was underwhelmed with the food on the ship throughout the week. Embarkation was an absolute breeze. We got to the port around 11:30 and we went through TSA, Customs and the Check In area right away. We were on the ship by Noonish. Our cruise director was Alvin. We have never had him as a cruise director. At first he is a little annoying but he grew on us by the end of the cruise. The Cruise Director staff was pretty good for the most part. Another thing about this ship is how poorly planned the Gym was on board. Way too small of a room to try and work out. Not enough machines and equipment for the amount of demand the gym has. Good luck trying to work some of that food from the Garden Cafe off. Everything went pretty smoothly throughout the cruise and didn't seem to have a problem. The shuffle board equipment was all pretty banged up and in need of serious repair but that was whatever. Slides and ropes course are truly the coolest thing about the ship. I did the ropes course on the Breakaway when we were in port. I did them this time on a Sea day. Long story short, next time I will wait until we are in port to do the ropes course. The only thing that was the worst part of the cruise was the sheer amount of people. It was like we were packed in like sardines. You could not move around comfortably throughout the ship. Thankfully were were docked in Bermuda for three days so it thinned out the herd a little. Bermuda is absolutely beautiful this time of year and its my favorite place in the world so there was nothing stopping me from enjoying the vacation. We will most likely cruise on NCL again but definitely will be shopping around next time instead of going right to NCL. Read Less
1 Helpful Vote
Sail Date: July 2019
My parents booked this cruise as a gift to me for my 22nd birthday , (07/14) . From the second I got there , I was treated far better than any all inclusive resort in Cancun or Punta Cana . I had a studio room , the studio is small but ... Read More
My parents booked this cruise as a gift to me for my 22nd birthday , (07/14) . From the second I got there , I was treated far better than any all inclusive resort in Cancun or Punta Cana . I had a studio room , the studio is small but full of everything u need . Shower , toilet , sink , very comfortable bed , closet , tv , and these party lights installed all throughout our he room which really changed the mood of the whole trip . The buffet food at the restaurant was okay , however the exclusive restaurant were out of this world . Le bistro, was superb , the Manhattan was great , moderno had amazing meats . The drinks were made to perfection . Nothing watered down, all drinks premium and perfect with the alcohol . The amount of friends I made on this cruise is unreal . Norwegian does everything they can to make it as easy as possible to have a good time . If you are early 20s or late teens , definitely book a cruise with Norwegian because they give you everything you need , full of activities , you just have to make the best and most fun of it . Which is fairy easy Read Less
1 Helpful Vote
Sail Date: July 2019
Family and friends suggested we try a cruise. This was our first cruise for all of us. It was the most memorable experience and I look forward to another. The staff was kind, courteous and made sure our stay was enjoyable and ... Read More
Family and friends suggested we try a cruise. This was our first cruise for all of us. It was the most memorable experience and I look forward to another. The staff was kind, courteous and made sure our stay was enjoyable and unforgettable. The entertainment and activities were endless. The cruise director did a excellent job. Embarkation was smooth as well as disembarkation. The dining experience exceeded our expectations. The rooms were cozy and extremely clean. The second we left for our day and returned our bed was made and linens were replaced If needed. The service was impeccable. The shore excursions in Bermuda were amazing. Jet skiing, snorkeling, shopping, crystal caves and horseshoe bay was breathtaking. I cannot wait to board the ship again for the next journey. Thank you for making us feel comfortable and making our 2019 vacation one to always remember. We look forward to cruising with Norwegian soon. Read Less
1 Helpful Vote
Sail Date: July 2019
Had a wonderful time on Norwegian (as always). Choose this line over others because of the specialty restaurants offered. Teppanyaki is always a crowd pleaser. If I could change one thing about cruises would be the size of the pools. ... Read More
Had a wonderful time on Norwegian (as always). Choose this line over others because of the specialty restaurants offered. Teppanyaki is always a crowd pleaser. If I could change one thing about cruises would be the size of the pools. Always too small. Really really enjoyed The Choir of Man - fun and entertaining. Did not so much care for Cotton Club - singing and dancing were great but no story line to connect it. LaCuccina did not live up to its name - guess I'm just a more down home Italian food person. Cabins were nice sized - just enough for the two of us. View from balcony was unobstructed. Again, only complaint was pool size. Casino was fun as always. Cruise games like trivia were fun - might could be a few more though. Liked that we stayed in Bermuda for couple of days instead of moving from port to port. Can't wait for next years cruise! Read Less
3 Helpful Votes
Sail Date: July 2019
We loved the Escape. Great rooms, food and entertaining. If I have one complaint is that there is limited smoking areas which I get. It was a little inconvenient but I survived. My biggest issue is that the Cigar bar has inadequate ... Read More
We loved the Escape. Great rooms, food and entertaining. If I have one complaint is that there is limited smoking areas which I get. It was a little inconvenient but I survived. My biggest issue is that the Cigar bar has inadequate ventilation. It is horrible in that room. They need to fix that. My favorite restaurant was LaCucina. The food and service were outstanding. The comedy dueling pianos was great! We saw The Choir of Man - very talented young men. Great show. Our room steward Danny was outstanding. Embarkment was a breeze. Disembarkment took no more than 20 minutes. They are very organized. One other issue was with the pool chairs. I was glad to see that the chairs are tagged. You have an hour to return or they take your stuff to guest services. So many chairs have towels on them with nobody sitting in them for hours. Again it was a great week. Bermuda is lovely and so are the people. But it is pricey. Read Less
Sail Date: July 2019
I took this cruise as a last minute solo trip leaving from NYC as I could get a fare with no surcharge and no plane flight required. The NCL site jerked me around on price a few times and "my" representative wasn't ... Read More
I took this cruise as a last minute solo trip leaving from NYC as I could get a fare with no surcharge and no plane flight required. The NCL site jerked me around on price a few times and "my" representative wasn't helpful at all. He promised to call me back after the fare doubled if there was something better (he didn't although fares dropped even lower). I arrived at the Manhattan Cruise Terminal at 1:00 pm and was in my room before 2:00. Nice balcony on Deck 13, nice view. A little rainy on the way down but still nice enough. Booked ship activities right away - don't wait - and was able to get seats for show, comedy club, and the escape room without any problems. Some on-deck activities like the ropes course were not open due to the weather until we got closer to Bermuda. The ship was clean, a lot more families with kids since it's July, fewer scooters, fewer foreign travelers. Not complaining. I ate dinner most nights in the buffet. Even though some of the theme nights were not my favorite types of food, those counters had impressive varieties. People stacked sushi like the morning hogs stack waffles, bacon, etc. No drink package included on the cheap fare so I went with the soda package and supplemented with occasional alcohol. If you think beer and wine prices are bad, try soda. An a la carte purchase of a pepsi - probably 6 ounces - is $4 with gratuity. Enjoyed Choir of Men, comedians, didn't think much of After Midnight, Escape Room was not great but worth trying. Cruise Director and his assistant were very very good. The passengers turned out for the nightly game shows. The appeal of a koozie for public embarrassment remains strong. Bermuda weather was great, a little rain day one but not to keep you from doing anything. On the return leg the pool was overcrowded - char hogs and simply an inadequately small pool itself. Wait times for the waterslide were unreasonably long at about 30 minutes each. Read Less
3 Helpful Votes
Sail Date: July 2019
Sailed the Escape last week with my wife and 8 year old daughter. Overall a great cruise. The ship is amazing and the crew is wonderful. I can’t say enough how professional, courteous and efficient in every single aspect they are. ... Read More
Sailed the Escape last week with my wife and 8 year old daughter. Overall a great cruise. The ship is amazing and the crew is wonderful. I can’t say enough how professional, courteous and efficient in every single aspect they are. That alone makes for a great time. I was also able to get a few different tips from this group so thank you as it made for a better time. As for some of the different things Embarkation was very easy. We got to the pier early, around 945am and were on the ship by 10:50am. They didn’t open customs until around 10, so it was just about 50 minutes total which was fantastic. By noon we had already had a quick bite and were in the hot tub (by ourselves for some time). If possible I would recommend getting there as early as possible. We live in NYC so it may be a little easier for us but if you can, try to, it makes for a great way to start the vacation. Disembarkation was equally easy. We checked out in the last group and were off the ship and through customs and to pickup area in 25 minutes. They got it down to a science, having sailed NCL a number of times and on the bigger ships like the Breakaway, disembark was one of those things you just did and dealt with however in this case you didn’t even have to do that. It was easy. Food- overall very good and we didn’t even scratch the surface. Limitless options. You can pay a little extra and go to a specialty but if not the food at the MDRs was very good. The Manhattan Room even had live entertainment at certain times which was nice. I had a Hawaiian Pork Belly one night at the Manhattan Room and that I can’t stop thinking about. It was excellent. Entertainment- We have sailed NCL 7 times previously. Each time the entertainment has been very good, this was no different and maybe even better. What’s funny is unlike other times After Midnight was the only “big show” we saw. It was OK although I preferred some of the other shows on the other ships. Having said that performers were amazing so that alone was worth it. And even with only doing one “big show” the overall entertainment was excellent. There was always something to do. The app worked well with coordinating but maybe I’m old school, I liked checking the Freestyle Daily each day as it was easier for me to follow. The activities were all very well planned out and organized. The musical entertainment like the bands or singers were probably the best I’ve experienced on a cruise. Just very, very good and entertaining. And they play every night, multiple times and multiple locations somewhere all over the ship. Nice way to sit back after a long fun day with a drink in your hand listening to good live music. Again, just very well done. There were also plenty of bars/lounges to just chill in too. There were the standard parties (GLOW, 80s and 90s) which seemed like fun. At night, they played a movie in the Atrium, usually after one of the music performances around 11pm. Not bad, especially on the big screen with big sound if that’s something you wanted to do and just relax after a long day. 2 of the first 3 sea days, the weather wasn’t great but we managed to have fun, in large part to what they have going on. We also did Escape the Big Top. Honestly, a fun hour, especially for my 8 year old. She loved it and to me that’s worth it. (Book this as soon as you get on board, it sells out immediately. Got that tip from this group). Supper club on deck 6 also offers the option to have dinner and a show (music, cabaret, magic shows and comedy). Both complimentary and offered various times throughout the week. Must book in advance so may want to do that first day when you book Escape the Big Top at the box office. Overall Impression of the Ship I read a lot (on other sites) that this ship more than others was very crowded and tough to enjoy. I always take with a grain of salt. And while there were times (4K plus people what else would I expect) that it was crowded in certain spots there is enough to do where it doesn’t seem like that. Public areas like pools, hot tubs and elevators were not bad and pretty in line with what I have experienced in the past and what I expected coming in. Once the cruise got rolling and people got into doing there own thing this wasn’t an issue at all. A slight difference from the Breakaway I believe is they added 2 hot tubs on deck 18 forward which in general was always a good place to relax quietly and almost always get a chair. Adding a couple of hot tub options like they did and it makes it even nicer. This is a good spot if you don’t want to be by the pool. The kids play area/aqua park wasn’t bad and again not that crowded. My daughter loved it. Made friends, ran around in the water and then would go for a dip in the kids pool right next to it. My only issue with the kids pool is that it is 5’7 all around. Very tough for younger kids and tough for parents who want to hold their real young kids in the water. There must be a reason it’s not a build up with a walk in because that didn’t make sense to me however in all reality it wasn’t a big deal. My daughter loved it and I just made sure I kept even closer watch (and drive her even more crazy ha) Outdoor activities on the upper decks was pretty standard. Ropes course, mini golf, Bocce Ball and Waterslides. Can’t really go wrong. Only time the water slides were real busy was the last sea day but it was manageable. Bermuda What else can I say, just a fantastic island. It terms of planning it, what we did was Day 1 we did a 1 day transportation pass and took the ferry to Hamilton and then a bus to the Crystal Caves, first time for my daughter who was amazed. We caught the bus back to Hamilton afterwards and then did some shopping before heading back on the ferry. We did not stay for Harbour Nights this time but the lines to go that we saw on our way back were long. (Figure you have 2 big cruise ships there as Celebrity also had a ship there) You may want to plan on spending the day there and get there earlier. Day 2- we took the mini bus right from Dockyard to Horseshoe Bay and stood there all day before getting a mini bus back. At $7/pp each way, the convenience and ease of this alone was the best money I spent all week. In the past have done public transit using the bus and it wasn’t always easy, especially getting back. This was easy and quick. Got this tip from this group too. Day 3- Another tip from this group. We did the Restless Native Catamaran excursion through NCL. This was perfect for the short day in port before having to get back on the boat. This was AMAZING and one of the highlights of the trip. Swimming, snorkeling, kayaking and paddle boating and on the way back on the Catamaran all you can eat chocolate cookies and free Rum Swizzles whole laying out on the Catamaran. And of course if booked through NCL you are guaranteed to not miss the boat. Highly recommended this and thank you to those that recommended it to me. Overall, this was a great cruise, maybe the most jam packed with things to do we have experienced. Like I said we traveled with an 8 year old who refuses to go to the Splash Academy and she STILL loved it and so did we. To those with upcoming cruises, I’m jealous already and I just got back! Read Less
1 Helpful Vote
Sail Date: July 2019
The quality of the crew, their attentiveness and professionalism was far lacking. It was apparent they did not care to be on the ship. From boarding to disboarding the overall attitude toward passengers made me wish I was not there. The ... Read More
The quality of the crew, their attentiveness and professionalism was far lacking. It was apparent they did not care to be on the ship. From boarding to disboarding the overall attitude toward passengers made me wish I was not there. The quality of the food was horrendous, soups had no whole ingredients and were clearly powdered. I myself was sick the entire trip! The setup on ship was a detriment to anyone not there with a whole family as they corralled guests into areas such as Skyline for evening parties (an area much too small for all guests) and then closed the only place to get a drink when passengers engaged in fighting due to the cramped conditions. The adult only pools/ hot tubs were nearly never enforced! I never got to enjoy the pool/ hot tub areas due to an excess of children present at all times splashing and screaming. When I put forth the money to get a spa experience in hopes of some kind of relaxation I was shorted the whole service (tip to toe) including a collagen eye treatment I never received even after asking about completing the service. It was nearly impossible to find a quiet space or other singles on the ship. I spent more money on this cruise than my last and am utterly shocked by my experience with Norwegian as a whole. No kind of vacation I would choose for myself again. Read Less
3 Helpful Votes
Sail Date: July 2019
My family and I went on the Norwegian Escape on July 7th to Bermuda. Let me start with the pro's getting on and off the ship was excellent. It was fast and smooth. The Specialty Restaurants were excellent. We had dinner at ... Read More
My family and I went on the Norwegian Escape on July 7th to Bermuda. Let me start with the pro's getting on and off the ship was excellent. It was fast and smooth. The Specialty Restaurants were excellent. We had dinner at Cagney's, Teppanyaki and La Cucina and the food and service was excellent. Now for the con's -- most rude and nasty staff. They never had a smile on their faces and seemed bothered all the time. The amount of sighs we received was crazy. The food in the buffet is terrible and disgusting. The same everyday. The Manhattan Room (main dining room) the food was cold and horrible. Now for the pool, there was no activities very boring. The cruise director was never seen and he was rude. The Choir of the Man was an excellent show. That was only show that we enjoyed. Never again. No NCL. Read Less
3 Helpful Votes
Sail Date: July 2019
1st and last time we will be sailing on Norwegian. The Escape carries at least 1000 more passengers than it really should. The ship itself is beautiful and very clean. It took a day to figure out the layout after always sailing on ... Read More
1st and last time we will be sailing on Norwegian. The Escape carries at least 1000 more passengers than it really should. The ship itself is beautiful and very clean. It took a day to figure out the layout after always sailing on Royal. We liked the entertaining, food and bar layout on decks 6, 7 and 8. The ship was packed!!! I hace sailed on similar sized Royal ships and never felt crowded. Not on the Escape...way too many people. Dinner at Taste and The Manhattan Room were nice but we felt rushed. The main course came while eating our appetizers each time. Food Republic, Moderno and Teppanyaki wer all really good. Definitly make reservations on-line or at any resturant as soon as you get on. The pool area was always very crowded. The pool itself is very poorly designed. It is 20x10 anf 6'8" deep, so unless you want to tread water, you better hope for a spot around the edge. The deck furniture is literaly on top of each other so much so that you can smell the breath of the person sitting next to you. The bar staff is WAY understaffed for a ship this large. 2 or 3 bartenders at the pool bar is not nearly enough. They are so overworked that it effects their attitude. Most are not friendly at all, agin, because their workload is too much. On Royal, if the bar is crowded, the bar officer jumps in to help. Not on the Escape. The smoking area is on the top bar area above the pool. Twice I saw cigarettes blow into the pool and you can often smell the smoke. Read Less
1 Helpful Vote
Sail Date: June 2019
This cruise was a disaster from the beginning. Took the entire family to celebrate the high school graduation for my two oldest grandsons. When checking in at the terminal all but one of my group got their pass cards promptly. Getting ... Read More
This cruise was a disaster from the beginning. Took the entire family to celebrate the high school graduation for my two oldest grandsons. When checking in at the terminal all but one of my group got their pass cards promptly. Getting the last card took over half an hour. Seems that they ran out of blank cards and had to wait until someone from the ship came down to bring more cards. How can you be expecting over 4,000 guests and not have over 4,000 cards? At the end of our first day, we had an urgent message left in our cabin. Somehow, they lost the copies of our ID documents. I had to get them all together and go down to guest services at 1:00 am. It took me four trips to guest services to get a credit card assigned to my daughters room for charges. The first three times we were assured that everything was set. After each time when they tried to use their card to pay for something they were told the account was closed. Finally got it right after the fourth trip. On the first day on board I tried to book reservations at the specialty restaurants and was told the entire week was booked at all of them except 1. Same issue with entertainment; everything was booked but you could go there and wait to see if someone didn't show up. Bought my youngest grandson the soda package. What a waste. The only place for him to get a soda was at the regular bars which were always crowded. How do they expect a 12 year old kid to muscle his way to the front of the bar, and then get the attention of a bartender? Ridiculous. Wanted to have dinner with seven of us at one of the complimentary restaurants. Went to the restaurant in the morning to get a reservation and was told that they do not give reservations to groups of less than 10, but to come down when we wanted and we would be seated promptly. When we went there at 7:00 and told the host that we wanted a table for 7, he looked at me and said "did you make a reservation'? Are you kidding me? Staff in general was very unprofessional. The only friendly one was the women who took care of our staterooms. Don't even get me started on the elevators. This ship needs at least one more bank of elevators. I could say more, but I already said enough. Read Less
3 Helpful Votes
Sail Date: June 2019
Chose NCL for Activities to entertain a 13 year old boy, amenities for two 80 year olds. Destination to beautiful Bermuda. The ship was at capacity; much too crowded for our party of 5. LONG lines on all kid friendly activities. Most ... Read More
Chose NCL for Activities to entertain a 13 year old boy, amenities for two 80 year olds. Destination to beautiful Bermuda. The ship was at capacity; much too crowded for our party of 5. LONG lines on all kid friendly activities. Most shows sold out. Specialty dining reservations extremely difficult to make. Childrens pool too small and too crowded. Would suggest including a tween/teen pool, or allowing tween/teen time in adult pool. The ship lack the ability to accommodate so many travelers. Guest services staff not empowered to solve issues; simply offer smiles, apologize and re-iterate that the experience was fully booked. Long lines at guest services. Long waits at elevators. Bars not adequately staffed. Staff told us several times the ship was crowded and sailing at capacity. 13 year old spent more time in cabin reading than opting to wait to participate in activites. He did not consider his time on board as fun/vacation. We LOVED our dining experience at Manhattan Room, Moderno and Cagneys; Cagneys and Moderno not our first choice. First choice Tapenyaki, sold out. Beyamo sold out. Beverly at Tapenyaki most helpful representative. LaCucina, noisy, average food, hair found in sons pizza. Eddie our steward, Excellent. Excellent experience with K & S watersports...parasailing excursion on land not available thru NCL. Also beach day at Elbow beach, booked through resortforaday. Snorkeling Catamaran excursion booked thru NCL, thoroughy enjoyed by all. Information before cruise not forthcoming unless we called. Couldn't book dining for 5. yet on board, couldn't reserve dining for less than 8. Many opportunities and emails received to spend more money for upgrade. Onboard WIFI minutes not explained. We thought we'd be able to talk among our five travellers. This requires a $10/day/person fee. On board bowling, $6 per game. Gaming pass for the week....$170. All onboard charges applied to credit card....if paid with a travellers check would result in waiting on a line to "cash out" at the end of our trip. Disembarking goes quickly....a problem if you have a car service reserved to get you. Needed to leave cabin at 8:30am; yet our disembarking time 9:45am. We were told to plan luggage would be available 10:30. It was available at 9:15. Read Less
2 Helpful Votes
Sail Date: June 2019
A loosely associated group of 28 sailed on this cruise. My husband and I were on 6 prior cruises and would not have chosen NCL, a mega ship, or this time of year to sail if not for our group. What one does for one’s friends! What a ... Read More
A loosely associated group of 28 sailed on this cruise. My husband and I were on 6 prior cruises and would not have chosen NCL, a mega ship, or this time of year to sail if not for our group. What one does for one’s friends! What a pleasant surprise! My top priority is the quality of the food. Ever been on a cruise with terrible coffee or boring food selections? I have. I have to say food was better than most of our prior cruises and adequately interesting and varied. This is saying something because we did not participate in specialty dining. It was truly awesome. Two slightly negative observations. While the buffet was adequate it did not come close to my favorite (Oceania) nor my worst either (surprisingly Celebrity). Lunch in the main dining rooms is the same each day. Luckily we only went twice so while it was a surprise, it was not a big deal. I missed outdoor dining options, but the quality and variety more than made up for it. H The ship is managed very efficiently. Elevators are a crush only in times like after muster drill or shows. You have to wait but not more than on any other line I’ve been on. Heck one cruise we walked because the elevator was such a pain (but it was a smaller ship.) Dining is very pleasant. While I’ve had open seating before, I’ve never had the flexibility for a table of two. Freestyle cruising is different on NCL and nice in its own way. I have met more people with other dining styles, but liked the NCL way as well. Just a note. To make a tour, we were served dinner in 45 minutes (with wine but no dessert). Excellent! Wish I had gotten that waiters name! He was a hero! We had a drink package but I have to say drinks were priced pretty reasonably. The District for beer was excellent. The pool bars were eh, with typically weak drinks. We found Mixx the first day and loved that bar with excellent cocktails and competent bartenders. If you meet I Ketut Ariadi there, he is the best. Tell him Roger Federer says Hi! (He may remember) The cruise critic meet and greet was awesome. The best of any cruise line. While officers are normally friendly and responsive. I’ve not met more on another cruise, even of longer duration, and more helpful. I don’t know why we got strawberries in our stateroom from the manager, but we did! Unfortunately, others in guest services are not so knowledgeable. I talked to the desk and others I found along the way. They were pretty clueless or just answered with nonsense. Thank goodness we talked to the manager of guest services and she answered our questions and concerns. Embarkation and disembarkation was all very organized and painless. We carried our bags off the ship so I cant comment on how it works if you are trying to find your bags or disembarking later in the morning. The pool situation is pretty dismal unless seriously crowded conditions don’t bother you. If I were to do it again I’d eat later and go to the pool during dinner hours, but that would mean missing our time at Mixx! There are quiet parts of the ship — with shade, but no real shade and quiet next to the pool. Depends on what you want. Sun a plenty if you want that near pool yet relatively quiet. Entertainment was very good. Broadway quality shows and we loved all of what we saw. See Choir of Man if you can. We saw that, After Midnight and Unplugged. We missed dueling pianos. I have to say that the ship is a party boat with loud contemporary music blasting everywhere, even on the “view from the bridge” channel. Not really my style but I expected it, so just went with the flow, searching out the quiet places on ship. Can’t say enough good things about the crew, — pleasant, trying their best and working hard! Overall I was really impressed with the ship, crew and experience. I am planning another cruise with them! We only did one shore excursion, the rum swizzle sunset cruise that we really enjoyed others in our group tried most of the other tours and I only heard great things. Of course, the weather was with us, so that probably helps but even so, I would do more tours if I went again as they were highly enjoyed. Read Less
2 Helpful Votes
Sail Date: June 2019
My wife and I sail every 4th of July week due to employment. We choose to embark in New York as it is an easy 4 hour ride to port from North of Boston. Embarkation in New York is busy but very well organized. We arrived at 10:30 and ... Read More
My wife and I sail every 4th of July week due to employment. We choose to embark in New York as it is an easy 4 hour ride to port from North of Boston. Embarkation in New York is busy but very well organized. We arrived at 10:30 and were having our first drink at 11:35. As Platinum members we enjoy several perks with NCL. First and foremost on a ship this size is the crew. SECOND TO NONE!!!! The customer service we receive on the Escape is a step above what we expect. Every crew member we interacted with asked how things are going?, and can I do anything for you?. From Mary Jane at Starbucks in the Morning to Arif our room steward in the evening. Every single day, we interacted with Officers on this ship. They circulate around to make sure everything is going well. If you have a reasonable problem on this ship and speak with someone, it will be taken care off. We were in a Spa Mini Suite. The Mini Suite is a nice size for two and the bathroom is a really good size. Hot water and pressure are excellent. We requested a foam mattress top upon booking and it made the bed more comfortable for me. The spa, what can I say....heaven. I want a heated tile lounger!!!!! The food is very good. Do not miss Food Republic, our hidden gem on the Escape. Le Bistro is our favorite specialty restaurant. Service at all venues we visited for food was spot on. Our room was well kept by Arif.... a very stealthy guy! Request of extra towels, shampoo, and bar soap were taken care of. We emptied our mini fridge into the drawer under the couch so that we could use the fridge. Never charged or questioned. I must comment on the casino dealers, pit, and servers....All A+. The casino manager spent all of his time cow tailing to high rollers, I guess that's his job. 7 days in the casino and no greeting from casino manager. The casino host and executive hosts could not be better. One comment....don't expect the win/loss to be correct. This is the second time our win/loss was off dramatically on the Escape. Here nor there, we had fun with dealers and supervisors we have come to know through our travels. As I always say "its entertainment not an opportunity". Bermuda is Bermuda....Bermudafull!!! This ship has always been enjoyable to us. We are very sad that she is being replaced in New York next summer by the Encore. I would like to hope that many of her crew would be transplanted to the Encore....but this would be selfish of me. My number one and two Vacation hero are the general manager Deepak Punia and his wonderful secretary Denielle. The family atmosphere they have put in place both for the crew and passengers works!!!!! It just works really well. Yes, there were hiccups here and there......nothing drastic enough to mention. Bumps in the road are expected in travel, The crew on the Escape smooth them out....just talk to them. Overall, another wonderful NCL cruise and another wonderful experience on The Escape. Read Less
1 Helpful Vote
Sail Date: June 2019
We have sailed on NCL before- last year on the Gem to the Bahamas. That trip was lovely- the boat was smaller and not as modern, but the overall experience was better. Getting on and off the ship was easy- unfortunately, the called ... Read More
We have sailed on NCL before- last year on the Gem to the Bahamas. That trip was lovely- the boat was smaller and not as modern, but the overall experience was better. Getting on and off the ship was easy- unfortunately, the called “last call” for our check out at 7:40- when our check out was 8:30-9:00- so we rushed- and that was the issue. You had to get to everything before it ran out it sold out- the shows- the buffet- the lounge chairs( good lord- let’s not go there- people save them forever and tons at a time- then go and sleep til noon. You go to deck at 7 am- and it’s empty, but all the chairs are taken- NCL has a policy on this, but doesn’t follow through). 18 and over deck- lol- no one is going to say much to dad putting his kids in the hot tub- so much for that. Want to watch something in the Atrium- better get there 1 1/2 hours early to be able to see anything! It was exhausting and created a negative vibe. And staff was fine- just so obviously overwhelmed and overworked- very different than our last experience with NCL. We made the best of it and had a great time- but it’s hard to enjoy yourself when you are surrounded by workers so obviously exhausted and stressed. Read Less
1 Helpful Vote
Sail Date: June 2019
We went on this cruise because we were traveling as a family group of 24, with ages ranging from 2-96. It is not a cruise I would select traveling as a couple of empty nest adults. Frankly, the children's activities were also ... Read More
We went on this cruise because we were traveling as a family group of 24, with ages ranging from 2-96. It is not a cruise I would select traveling as a couple of empty nest adults. Frankly, the children's activities were also lacking, as described below. A few tips: 1. The ship was vastly overcrowded. There is ONE adult swimming pool (and the adult-ness is not enforced) for 5200 passengers. The pool at our 200-unit condo is at least twice the size. The one children's pool reeked of urine. The hot tubs are small and not particularly hot. I never went into one pool or hot tub on our week long cruise, they were that unappealing. Naturally, it is impossible to get a lounge chair for the same reason. 2. The beverage package includes wine- yet only up to $15. The only included wines were underwhelming and there are no $15. glasses; it's $9 or you pay full price for anything over $15, which is the wines you might care to drink. 3. Child Care- there are no included children's activities for under 3 year olds. Our grandson went once to the afternoon children's center and was so upset about the experience that he never went back again. Also, the ship needs to have an option for in-room babysitting at night. We were willing to pay for babysitting, but unwilling to have him fall asleep in one place and then need to move back to his own room. 4. Don't bother with internet. It is very expensive and hard to log out of. Consequently, our minutes constantly disappeared with every use. 5. The staff is trying and most were kind and helpful. Security staff are unnecessarily harsh. 6. Food is decent, though certainly not memorable. We enjoyed meals at Cagney's and Le Bistro, for which there were a la carte upcharges. All in all, we have done 2 other multigenerational cruises on Royal Caribbean, and we enjoyed those more. Read Less
4 Helpful Votes
Sail Date: June 2019
For a new boat, the Escape had many flaws and was just average. It was ENORMOUS, but not in a good way, in my opinion. Although I have heard good things about Norwegian, my family and I did not love the Escape. First of all, the main adult ... Read More
For a new boat, the Escape had many flaws and was just average. It was ENORMOUS, but not in a good way, in my opinion. Although I have heard good things about Norwegian, my family and I did not love the Escape. First of all, the main adult pool was WAY TOO SMALL for such a big ship. Not sure why they designed such a big boat with such a small pool. And the worst part of it was, it was either 8 feet deep where you had to tread water, or you had to sit on the side, but because the pool was so small, there was never anywhere to sit. Second, because there are 4000 people on this ship, the decks were lined up with endless rows of lounge chairs so tight that it was extremely hard to pass through and we felt like sardines while we layed out. There were no tables whatsoever to put food or drinks down either. Would’ve been nice to see some comfortable lounge seating with tables on the upper deck by the glass. Although lounge seating is available on the eighth floor deck but it is very cool and shaded and is in a designated “quiet area”. The restaurants had good food, but not great like you would expect on a cruise. It was just OK. Water slides and zip lines always had long lines and my kids went on only once. (Personally, I thought they were an eyesore on the boat.) Service overall was friendly. Their show “After Midnight” was the only entertainment I really enjoyed. However, the ship did have a lot of very nice tucked away bars and the drinks were delicious, using top shelf liquor. Overall ship was very clean. Embarkation and disembarkation was extremely smooth considering the amount of people. Read Less
1 Helpful Vote
Sail Date: June 2019
We just returned from our cruise on the Escape yesterday. We had an amazing trip that didn't not disappoint. The ship was beautiful! We were able to board the ship around 11 am (ish) and our rooms were ready just before 2:30. ... Read More
We just returned from our cruise on the Escape yesterday. We had an amazing trip that didn't not disappoint. The ship was beautiful! We were able to board the ship around 11 am (ish) and our rooms were ready just before 2:30. Believe it or not, our luggage arrived at our room at 3:00! The food on the ship was very good. We were lucky enough to get a free specialty dining package (3 meals). Cagney's hands down gets five stars. My husband had the porterhouse and I had the rib-eye and both were amazing. We also ate at Teppanyaki one night, which was very good as well. The fillet there melted in your mouth and our fellow diners told us that the fillet there was better than it was at Cagney's (we didn't not have the fillet at Cagney's, so I can't offer our opinion on it). The last specialty restaurant we ate at was Moderno. Moderno was just okay. I don't think that we would go there again on future cruises. We ate at the buffet a few times for breakfast and lunch and it was also very good. We also ate at O'Sheehan's quite a few times, which we had not done on our previous cruise. We had prime rib for dinner there twice and it was very good. Their wings are really good! We attended the Cruise Critic meet and greet the first day at sea at the District Brew House. NCL did a wonderful job here as well. We sampled several types of brews and they served hand passed hors d'oeuvres. It was nice to meet other group members as well as senior staff. The staff spend a good amount of time mingling with us and answering any questions we might have had. The senior staff are very accessible if needed. We enjoyed all of the entertainment on board. We thought that The Choir of Man was excellent. After Midnight was just okay. We stayed for the entire show but a majority of folks did get up and leave during the show which we thought was rude. Would have liked to have seen something a little more upbeat and appealing to a wider audience. The pool of course was a disappointment. It seems the ships keep getting bigger and the pool areas smaller. Cramming thousands of people around a pool similar in size to back yard swimming pool isn't very enjoyable. Everyone makes the same comments about the pool but it just falls on deaf ears. There were also "adults only" signs around the pool, which were not enforced. We did get to spend some time on the Spice H2O deck which was for adults over 18 during the day and that was nice. The caves with the water falls were pretty cool. Bermuda was beautiful as always. We do our own thing in port so I can't comment on shore excursion except to say that it seemed like a lot of people do take advantage of them. We love to just spend our time on the beach and doing a little shopping. Transportation (ferries, buses, taxis) are easily accessible and aren't all that expensive so getting around on your own is easy. As we live close by, we love cruising out of New York. We also love the Bermuda itinerary, so we will definitely be going again! Read Less
1 Helpful Vote
Sail Date: June 2019
We chose this cruise because we had a limited time-frame to book and because it left out of NYC. I like that we don’t have to fly. We always park at the pier it’s $40 a day and it’s the closest parking. There are other options such ... Read More
We chose this cruise because we had a limited time-frame to book and because it left out of NYC. I like that we don’t have to fly. We always park at the pier it’s $40 a day and it’s the closest parking. There are other options such as Uber and spot hero to find close parking but this works best for us. We have been to Bermuda before and we really liked it. Especially the fact the boat is in port over a 3 day period. We arrived at the pier about 11:00 and we had hardly any line to wait in. We dropped the luggage off with the porters (who work in part for tips $1-$2 a bag is standard. We wanted to avoid the craziness of the buffet for lunch so we just had some water and soft drinks in the starlight bar next to the casino because our room was not ready. Once it was we went up to the mini-suite we had bid on and won ($50) it had a larger bathroom with a multi jet larger shower and a double sink. The bed was a king (2 twins pushed together) it was not very comfy (the MSC bed was a foam bed ) very thin foam. Pillows were ok. The closet had sliding doors with several shelves (plenty of storage for 2) on one side and a bar with hangers on the other side. There is a small safe (4 digit type) in on one of the shelves. One thing we noticed was that the lights on either side of the bed had usb plugs to charge phones, iPads etc. the vanity area has two three prong plugs and one European plug. We always bring a power strip (non-powersurge type) so there are plenty of spots for us to charge things. There is a small coffee pot that uses pods, not a Keurig. They provide coffee decaf tea, cream, sugars and cups. It’s small one cup. They did away with the ice bucket and I noticed the stewards didn’t have a cooler with ice in the hall anymore. So think ahead of you want ice you have to get it from the buffet. The hair dryer is an economy type that is slow, but not having to carry one from home makes up for it. The cube stool under the vanity has a hard top that is removable and acts as a tray. We use it on the small table on the balcony. The balcony was not very large, just enough room for 2 chairs and a small metal/plastic table. The a/c turns off when the slider is open so we had to be sure the door was closed properly or the a/c wound turn off. The mini bar is not included, it’s all extra, it’s expensive. Also the bottle of water (Aquafina) with the tag is extra. It’s better to buy a water package once on board. We bought on line and it was more money. They don’t allow you to bring water or soda on board any longer. Wine may be brought on, but they charge a corkage fee (not sure how much). The ship will provide distilled water if needed for a cpap although it was difficult at first for the crew to understand what we were talking about. The vanity has a small tv with a few news channels, a movie channel and a bunch of ship channels. The TV can be used to check your account and reservations, but sometimes it takes s while for things to show up. We had s cabin on the 13th floor, sadly sandwiched between a family who were back and forth slamming the doors and yelling across our balcony. So it was noisy. The last thing about the cabin is that there is slot right inside the door that controls the power for the room. It’s designed for you to put your room key in when you come in and take it out when you leave. Any card with a magnetic strip seems to work. I used a casino card from another casino and we were able to continue charging our electronics. The ship is really beautiful and clean. The elevators are ridiculous. There are 4000 plus people and only two sets of elevators. I use the stairs most times except when I had on heels. We didn’t go to any shows, game shows or slides because the boat was absolutely packed with kids. They seemed to be running unaccompanied in packs. Dashing on the elevators knocking wine all over me, no manners. We tried to partake in some of the games offered on the boat like the ropes, bocce, mini golf and pools and hot tubs, but they were often monopolized by the kids. They also ran the halls at all hours sounding much like a stampede. The hot tubs in the adult (H20 area) were full of adults who never seemed to leave. Somehow there were kids in the grotto area too. The movies they played in h2o were kid based. I kind of felt like I was in the wrong all the time wherever I went on the boat. One thing i did for myself was book the Thermal Spa, it’s expensive $199 but it’s worth it. It has a thermal pool, hot tub, heated loungers, a snow room (-14 degrees), steam, sauna etc. they have fruit infused ice water, hot tea and oranges to snack on and the best part no kids! Don’t get me wrong I like kids, but not when they are acting like maniacs. I will never again book a cruise when kids are out of school. I learned my lesson. . NCL likes to nickel and dime its passengers and it has only gotten worse with time. We don’t eat out often so when we vacation we like to eat in the better pay restaurants. I can’t comment on taste, savor or the Manhattan room because we didn’t eat there. We went to Cagney’s (who now charges extra for shrimp cocktail) the fish restaurant (which had an up-charge on top of the dining plan and additional charge on top of that for previously killed lobster) it wasn’t good. The food was almost always cold, including the sides. Steaks were overcooked, seafood under cooked. Soups bland. Went way down hill to save a buck! The buffet is and has always been ridiculous. The food cold, mostly carbs, bland tasting. Add to that a bunch of kids dashing in and out in front of people and it was less pleasant. One good thing was the crepes station in the late afternoon/evening. Lots of topping choices, fresh made. And the omelette stations provided fresh egg options if you asked. The toasters were slow and it usually took 3 trips to toast a muffin. That is most likely because so kids don’t burn themselves (in spite of the warning signs). The few issues we had were ignored by the customer service staff who must have been at the end of their contract. They were trying sometimes, but they were tired and beat. They didn’t seem to care much. The room steward was good. Sam I think his name was, or a variation of that. He did kind of take his time with cleaning the room, and there were no towel animals. The at sea days were beautiful weather wise, but there was no getting a lounger after 10:00 am. The crew tried with the little stickers (indicating they had not seen anyone using the chair in a while) but they gave up after a day. We had better picks on shore days. Bermuda is a beautiful, friendly island, but it was crowded at the beach. We purchased two day bus/ferry passes somewhere in the $31.50 per person. We were able to go all over the island by bus and ferry to Hamilton. The bus hub was in Hamilton and all busses started out there. I think pink poles (at bus stops) brought you to Hamilton and blue poles brought you away from Hamilton. This time around we went to the small aquarium/zoo and it was (for the price) a fine way to kill two hours. NCL purchased an older high speed ferry from Block Island RI (I think I remember seeing it a few years ago before the refurbishment) and NCL uses it to bring people out to St George. It’s a nice 45 min ride. Of course the only rain we had the whole trip was just when we were heading to tobacco beach. So we went to the Fantasy Caves instead. We went to Crystal Caves last time. They were beautiful and the guide let us pose for pictures with ”Simba” which was a broken stalagmite that everyone seems to hold up the way Rafiki held up Simba in the Lion King. It was fun. We went over to the bar/restaurant The Swizzle Inn. Food was excellent. The final day we spent at the royal Naval Dockyard Shopping and having lunch at the Frog and Onion. I recommend the brisket sandwich. Then we were back on board to do as many with balcony’s do: watch the people who get back to the ship late. Read Less
Sail Date: June 2019
The ship is huge! We ate most of our meals from the buffet because it was quicker. All the food was awesome with lots of choices. There are 3 main dining rooms serving same food just different atmospheres. We didn’t go to any of the ... Read More
The ship is huge! We ate most of our meals from the buffet because it was quicker. All the food was awesome with lots of choices. There are 3 main dining rooms serving same food just different atmospheres. We didn’t go to any of the specialty restaurants because of the extra charges. The Starbucks on board was priced correctly and tasted just like my Starbucks at home. Our balcony room was roomy for 2 adults and a teenager. The room was clean and kept clean all week long. The bed was comfortable. The sun decks and pools were over crowded. People leave towels on chairs so we walked around a lot looking for a place for 3 people to sit. The hot tubs are not hot tubs. They are lukewarm so I don’t understand why they advertise they have hot tubs. Something that wasn’t well planned is they have a smoking area right by the running track and kids play area. The port of New York was easy to. We traveled Sunday to Sunday I’m sure it’s a different story during the week. Bermuda was beautiful! I loved that we docked for 2 and 1/2 days in Bermuda. We definitely will go back after we adventure to other islands first. Read Less
Sail Date: June 2019
AMAZING CRUISE!! The Escape is a beautiful ship, there are plenty of activities if you choose. We prefer to relax at The VIBE a private area with comfortable lounge chairs and a bar. Additional cost but well worth it. The ... Read More
AMAZING CRUISE!! The Escape is a beautiful ship, there are plenty of activities if you choose. We prefer to relax at The VIBE a private area with comfortable lounge chairs and a bar. Additional cost but well worth it. The tube slide is great for both young and old! Be sure to give it a try. We ate at all of the specialty restaurants, food choices, and service were excellent. Our favorite was La Cucina, the Burrata and Veal Osso Bucca was our all time favorite we went back twice! Crap Cake at Cagney’s and Escargot at Le Bistro were exceptional. All a must try. The only restaurant to serve lobster was Bayamo, the service was great, appetizers very good, not sure if we would go again because of all the up charges added to the dining package. The shows were excellent Choir of Men exceptional. The Supper Club offers dinner and a show. Very enjoyable! Deepak the General Manager/Hotel Director of The Escape was always around and all of the staff was very well organized under his direction. All of the staff are helpful and friendly always ready to assist in any way. If you are in the New York area, this cruise is an easy one. I especially love going under The Verrazzano Bridge. The view from the top deck was awesome! Bermuda is beautiful, plenty of things to see and do. We went to St. George, NCL provided a complimentary ferry there. There are free historical tours in St. George, Royal Dockyard and Hamilton for history fans. Other recommendations for Bermuda The beaches, The Caves, the aquarium. Love to cruise Love NCL Read Less
2 Helpful Votes
Sail Date: June 2019
My wife and I were looking for something special to celebrate our 30th Anniversary. Talking with family and friends about what and where to go everyone said they or someone they knew had been to Bermuda and nothing bad was ever said. So we ... Read More
My wife and I were looking for something special to celebrate our 30th Anniversary. Talking with family and friends about what and where to go everyone said they or someone they knew had been to Bermuda and nothing bad was ever said. So we had a place now how to get there. Our older daughter had been there last year flying in and staying a week but we were looking for something a little more relaxing. Since we have cruised before we decide to look at that and we found Norwegian fit our needs best. We booked a year in advance and had to change sailing dates due to work conflicts which was not an issue with the help of our Norwegian cruise advisor. Sailing day arrives and what excitement. Since we didn’t have to fly to NYC we used that savings to upgrade to a suite and it was worth it. Check in went smoothly and we were onboard being served lunch while the cabins were being completed. Finally got to our suite dropped off our carry on luggage then off to explore and grab a drink. The one thing that stuck with us was how polite and considerate the staff was and very helpful, you had a question you got an answer with a smile sometimes they would take us to where we wanted to go. Food need I say more, awesome! Shows were entertaining. We do want to give special props to Alvin our cruise director and his staff. They made every day and night exciting with their entertainment. We were able to have dinner with the senior officers one night which was very nice. The only down side to the cruise was getting a lounge chair at the pool. Only two days we were able to. And if you think you can get out early to put down a towel to save the chair for later we’ll the staff monitors use if unoccupied for an hour they remove the belongings. You’ ll understand when you’re trying to find a seat why they need to be vigilant about this. Bermuda itself was excellent. We booked our excursions thru the ship which is a wise move. If you have a problem you have someone to help but we didn’t have any problems just peace of mind. So if you want something special book the cruise to Bermuda on Norwegian. BTW next year 2020 they bring their newest ship to sail Bermuda. Read Less
1 Helpful Vote
Sail Date: June 2019
My Husband and I have been on many cruises including the Norwegian Escape. June 23rd 2019 we took our son/wife/kids. Maybe it was because of the adorable girls ( ages 3&6) and celebrating my granddaughters 3rd birthday but I have ... Read More
My Husband and I have been on many cruises including the Norwegian Escape. June 23rd 2019 we took our son/wife/kids. Maybe it was because of the adorable girls ( ages 3&6) and celebrating my granddaughters 3rd birthday but I have never ever been on a cruise where the staff was so incredibly nice and accommodating. Our room steward Paul actually understood our needs and wants (many just shake their head and smile and do not help) Not Paul he even made a cake out of towels for the birthday girl. IONELA OPRISAN was amazing with the attention he gave us...KIVANC UCAR was beyond nice. I wish I had all the other names...yes one or two were rude (towel guy) but for the most part EVERYONE was so nice. Maybe the other ships should learn a lesson from the Escape (GEM ??) No matter how good the food is ( it was on the Escape) or the shows ( great again) the spa, gym, shopping (disappointed stores on the Escape) etc it could all become a bad experience if the service is not goo (GEM again) already booked on the Bliss....can't wait thank you Escape for making our family trip a great one :) Read Less
Norwegian Escape Ratings
Category Editor Member
Cabins 4.0 4.2
Dining 4.0 4.0
Entertainment 5.0 3.9
Public Rooms 4.0 4.0
Fitness Recreation 4.0 3.9
Family 5.0 3.9
Service 3.0 4.1
Value For Money 4.0 3.7

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