Sail Date: July 2019
We chose Princess because we had friends who suggested them. Princess exceeded our expectations. No problems with embarkation or disembarkation. The cabin, a deluxe balcony room, had all the space and amenities we needed, it was easy to ... Read More
We chose Princess because we had friends who suggested them. Princess exceeded our expectations. No problems with embarkation or disembarkation. The cabin, a deluxe balcony room, had all the space and amenities we needed, it was easy to manage getting around the ship and the entertainment was very good with a very good house band, Evolution, playing different music styles. Danced many nights and especially enjoyed Rock Night-great! Food was good to excellent in open seating dinning room where we ate every night. Never had a bad meal. The buffet, which we only used for breakfast and lunch when on ship, was huge and good. Really like eggs/omelets made to order every morning on buffet. The shows were great with a huge theatre so never a problem getting a seat. Booked all shore excursions with Princess. Just wanted to keep it easy and price was reasonable to third parties. Booked the small group tours in Stockholm, Helsinki, St. Petersburg and Oslo. Just went on our own in Tallinn and Warnemunde. All equal or better guides then we have had with European tours in the past. Really pleased we did it this way and the groups were always less number of people than allowed. Service on the ship was excellent!! Room always very clean and Princess people just very hard working and nice. My wife and I have been to Europe 8 times in the last 13 years and recently retired. We use the internet very little and no cell phone when we travel but internet and TV sometimes do not work well in the Baltic Sea or places like Russia. I always felt it was foolish to work on European vacations anyway so never did in any of my previous trips. We will cruise again and Princess will be the company we will use. It was a great experience and look forward to more. Read Less
Sail Date: July 2019
My wife wanted to cruise the Baltics. Weather was good excluding St Petersburg, not the cruise line's fault. However we booked thru the cruise line, with inclement weather we were stopped from entering for 1 hour 45 minutes - ... Read More
My wife wanted to cruise the Baltics. Weather was good excluding St Petersburg, not the cruise line's fault. However we booked thru the cruise line, with inclement weather we were stopped from entering for 1 hour 45 minutes - absolute ridiculous - then had to be rushed through - on the bus for a late arrival to the ship. Nickel and dime everytime you want water or soft drinks, is terrible. Some cruise lines offer bottled water free when departing the ship for the day. Not impressed with having to keep our curtains closed on our last day due to workers. Not impressed with 4 straight nights not being able to be seated for 4 people during anytime dining, having to relocate to the dining room downstairs and then put in undesirable locations, obviously because we were not considered regulars. Our room steward was friendly, knowledgeable and handled our small requests efficiently. Embarkation/Dis-embarkation could not have been better, plus our bags showed up very early. Read Less
1 Helpful Vote
Sail Date: July 2019
We sailed on the Regal Princess for the Baltic Cruise. We love the Regal. Even though the ship has a lot of passengers, it never felt crowded. We had a mini suite on the Lido deck, as we like the little rocking at night, but atlas the ... Read More
We sailed on the Regal Princess for the Baltic Cruise. We love the Regal. Even though the ship has a lot of passengers, it never felt crowded. We had a mini suite on the Lido deck, as we like the little rocking at night, but atlas the seas were so smooth, there was no rocking. The Regal uses the Medallion. Embarkation took under 5 minutes and your cabin door opens as you move towards it. We didn’t have any issues with the medallion and can’t wait till all the ships use this technology. We had early dining which worked at fine for us. The food was fine, and they even made me some dishes to eat, when the menu didn’t have anything on it I could eat. Our servers were so fantastic it was such a pleasure to go to dinner. We did tours from Princess, except in Tallinn where we did the town on our own. We did Nynäshamn and the Rui stones. In Helsinki we went to the Rock church which is stunning. Beautiful town to walk around in. We were in St. Petersburg for 2 days. We found the city sad and depressing. It was cold and we were warned about the pickpockets who were all over. The architecture is beautiful and the Hermitage is definitely worth a visit. I just wish we could have spent more time there. Tallinn is a medieval town that was quaint and stunning. We so enjoyed walking around, talking to the locals, and had lunch at the Cinnamon Restaurant which was very good. There is a HOHO bus which we used to get all over Tallinn. Oslo, Norway is stunning. The Viking museum was very crowded and due to the short time we were in Oslo, we only got to see 1 ship. We went to Rostock in Germany which was very enjoyable. So glad we did this cruise. Read Less
1 Helpful Vote
Sail Date: July 2019
Booked this cruise for the ports which were fabulous. Overall experience for our first time on Princess was disappointing. I expected better service, better food, vacuumed stateroom every day which we didn't get. There were 8 of us ... Read More
Booked this cruise for the ports which were fabulous. Overall experience for our first time on Princess was disappointing. I expected better service, better food, vacuumed stateroom every day which we didn't get. There were 8 of us traveling and we all picked the Anytime Dining option which was anything but "anytime" unless you wanted to wait an hour to be seated. They wouldn't accept a reservation for 8 between 6 and 7 no matter what we tried, said we either had to eat before 5:30 or after 7:45. That's not my idea of Anytime Dining. We had a party of 16 on a Royal Caribbean cruise two years ago and they managed to have a table for us every night at 7. It shouldn't be that hard to eat dinner. We ended up eating in the buffet every night except 3 because we all thought the food at the buffet was better than the dining room and we could eat when we wanted. Speaking of the food....don't buy the "gelato" or think you're going to get ice cream, soft or otherwise. It's all the SAME crap, a frozen ice milky thing. One dessert in the dining room was advertised as "vanilla bean ice cream" which was laughable. If there was any cream it was not discernible and this stuff hadn't been within a mile of a vanilla bean. I don't like being duped and that's what it felt like. Princess also advertised a bunch of apps like Ocean Ready, Ocean Concierge, Ocean Now which rarely worked as advertised. The whole on-line experience was HORRID. If you bought the internet, things worked better which again is like being duped. The apps should work as advertised whether you PAY or not! Would not recommend Princess and I've been on Norwegian, Royal, Celebrity and Holland America. Would take any of those over Princess. Read Less
1 Helpful Vote
Sail Date: July 2019
We did the Mediterranean on this ship a few years ago and we enjoyed returning to this beautiful ship. The food on Princess in my opinion is a cut above many other lines but I did notice a slight change in quality on the many beef dishes. ... Read More
We did the Mediterranean on this ship a few years ago and we enjoyed returning to this beautiful ship. The food on Princess in my opinion is a cut above many other lines but I did notice a slight change in quality on the many beef dishes. Still very good though. The medallion program is very convenient, however, there seems to still be some bugs to be worked out on the Ocean compass and now apps. Harder than necessary to connect and sign in. When working though they are a nice add. Entertainment was above average for the most part. The ports of call on this cruise were Warnemunde Germany, Oslo Norway, Copenhagen Denmark, Stockholm Sweden, Helsinki Finland, St Petersburg Russia, (2 days), and Tallinn Estonia. Beware of the pick pocket problem in all of these ports. The tour guides repeatedly warn of them and there are signs in tourist attractions also warning. We had a elderly lady have her purse with passports and cash stolen at a cafe in Stockholm. There are only 3 sea days on the itinerary so by the end you will have to catch up on some sleep. Read Less
1 Helpful Vote
Sail Date: July 2019
Chose to get on it Germany because there is way too much to see in Berlin and port is 2+ hours away. Flew in several days before cruise departure so we could tour Berlin first. Highly recommend a Hop-On-Hop-Off 48 hour pass. Tour of nearby ... Read More
Chose to get on it Germany because there is way too much to see in Berlin and port is 2+ hours away. Flew in several days before cruise departure so we could tour Berlin first. Highly recommend a Hop-On-Hop-Off 48 hour pass. Tour of nearby Sachsenhausen Concentration Camp is very affordable when purchased directly (just $25) and not as a Princess excursion. Took a cab back to Tegel Airport to get a Princess Transfer (bus) as it would take almost twice as long to get to port from Berlin by train on our own. Have been on the Regal Princess before, in the Caribbean, good ship with good amenities. First stop for us was Norway. Did the Oslo Without Lunch excursion and the guide Arlene was fantastic. Our guide in Denmark was not as good but really enjoyed seeing the palace and Tivoli Gardens. Next was Sweden where we docked in Nynashamn. We thoroughly enjoyed the RIB adventure but were disappointed it wasn’t combinable with any tours to Stockholm which is 45 minutes away from Nynashamn. Taxis in Sweden are not regulated so negotiate your fare first! There are only two highway routes to Stockholm (the other one takes over an hour) so if there’s an accident or traffic delays, you could run into trouble getting back to the ship so we opted to stay in Nynashamn. Disappointed that Princess didn’t organize a shuttle service given how far away the port is from Stockholm. Next port was Finland, did the winter adventure tour with the ice bar and dog sled ride. The berry infused vodka is tasty but the tour doesn’t stop anywhere near a liquor store so I couldn’t purchase any, shame. The next day we reached St Petersburg. We did the one day trip to Moscow which was very worth it! A St Petersburg area guide, Alexandra (very personable, friendly, organized, fun) met us, showed us a little of St Petersburg then accompanied us on the Sapsan train ride to Moscow. Have to say the breakfast on board the Sapsan was pretty good. A Moscow guide met us when we got off the train and took us to the Red Square, rode the subway with us, then to the Kremlin, and the Armoury. She was not as personable as Alexandra (who remained with us all day as well) but incredibly knowledgeable! Some didn’t like that she had so much to say but I found her quite informative: she said she has served as a translator for Gorbachev and Putin in the past and inserted some fascinating anecdotes; she was well educated on the sights we saw and also knew a lot about architecture and history so narrated the drive through Moscow as well. The return by Sapsan was accompanied by a good dinner on board. We returned to the ship around 12:30 am so this trip is not for the faint of heart! The next day we did the Hermitage tour, the guide was pretty knowledgeable, and then we had some free time on Nevsky Prospect in St Petersburg. This provided ample time to get lunch and buy souvenirs. There is a good bookstore on Nevsky Prospect, not far from where the bus let us off, but I do not recommend the cafe on the second floor (which our guide had suggested), the service was atrocious! We really could have used another day in port to see more of this beautiful city. Our last port before returning to Germany was Tallinn, Estonia which is a charming town. Lots of quaint shops in Lower Town filled with souvenirs and local hand made goods and food. I enjoyed the Lower Town Shopping Tour and opted to remain in town to enjoy lunch and shop some more before walking back to the ship (about a 20 minute walk). Read Less
Sail Date: July 2019
Choose this cruise as it was leaving on date that afforded some of best opportunity for good weather and ability to see marine wildlife and glacier activity. I am more of a casual traveler, not swimsuits but not formal. This was geared ... Read More
Choose this cruise as it was leaving on date that afforded some of best opportunity for good weather and ability to see marine wildlife and glacier activity. I am more of a casual traveler, not swimsuits but not formal. This was geared to the formal experience of dress and meals, relegated to the Buffett most nights. The entertainment at night was less than average when compared to other cruises. Not the large productions that I was used to. The hot tubs and pools were overrun by children who stayed in all day. They now try to hard sell items at dining and other venues which I had not encountered before. It was like a telemarketer. I am sensitive to smoking products so the smile from the open casino often made that part of the ship off limits. The outside smoking was on the back in a prime location which is an area I usually go to. Ironically it was located outside the workout room. The downside of traveling at this time was the 4-5 other cruise ships in the same ports. Completely overwhelms the services in small towns. It was like grand central station at rush hour. There medallion system did not work well and the apps that we attempted to download were problematic or did not work. Those that purchased the WiFi were very disappointed in its performance. I could not believe in this day and age they made u pay for it, and after hearing others, am glad we did not. Days at sea the on board food service is simply not equipped to handle the almost 4000 guests. Personally, we would skip the inside passage cruise and just fly to Alaska next time. Read Less
1 Helpful Vote
Sail Date: July 2019
Our travel agent in good faith helped us decide on the subject cruise. The decision was driven largely by the ports of call, and a generally good experience expressed by other clients regarding Princess. We are not seasoned cruisers ... Read More
Our travel agent in good faith helped us decide on the subject cruise. The decision was driven largely by the ports of call, and a generally good experience expressed by other clients regarding Princess. We are not seasoned cruisers but we travel extensively with bookings we do on our own. We were on a cruise with Royal Caribbean many years ago and two years ago with Celebrity. It was the positive experience we had on the Celebrity cruise that encouraged us to book this cruise with your line. It was a very disappointing experience. The excursions were badly designed with lots of time wasted needlessly for the short time in each port. Some operators were good but one chose to make very inappropriate comments. The food was fine but there was no attempt to serve any dishes from the region. One of the entertainers chose to make jokes about people with mental health issues. This is not acceptable in any context. Unlike some other ships there is no place to sit quietly beside a pool and read a book - the noise from the film was overpowering even at the "quiet pool" area. Overall this was very bad value in comparison with Celebrity. Read Less
Sail Date: July 2019
I was on the Regal Princess for the 11 night Northern Europe cruise. This is a two week cruise that goes to many different countries. Here are my impressions of the cruise. Wifi for the first week was absolutely terrible. I had ... Read More
I was on the Regal Princess for the 11 night Northern Europe cruise. This is a two week cruise that goes to many different countries. Here are my impressions of the cruise. Wifi for the first week was absolutely terrible. I had enough wifi for instant messaging but activities such as browsing a website will not work. The connection was terrible. The wifi improved during the second week but it was not enough to change my mind. Their mobile apps were unnecessary. There's no reason to have 3 different apps for one cruise and I did not use them at all for the entire duration of the cruise. Food was average. The quality was ok for the most part with a few stand out items. I remember the escargot and mushroom soup to be very good. Outside of the main dining area and buffet, there isn't many restaurants to eat. The pizza place was the only other one I went to and the pizza was very good. The cities we visited were enjoyable. The two days at St Petersburg was great and I definitely needed the two days to see all the sights. The stay at Oslo was very short, that needed more time. The television in the room was very good. It had many on demand shows and movies. It was similar to the quality you get on an airplane. I find the entertainment lacking. There were a few shows and comedy performances but I remember other cruises to have more. The medallion used on the cruise were very convenient. Getting on and off the cruise was very quick and simple. This part was definitely better than previous cruises I've been to. The fitness center was average and the pool was quite nice. Lots of hot tubs. Beside the pool was a giant center stage area that was never used for the whole cruise. Seems like just wasted space that could have been used for something else. Overall it was still an enjoyable cruise but I will not be returning to this ship again. Read Less
2 Helpful Votes
Sail Date: July 2019
I wanted this cruise to see the great Baltic capitals. Mission accomplished. One can only get an overview on these sorts of deals, but I felt that all our guides in the cities we went to were very knowledgeable and helped us understand ... Read More
I wanted this cruise to see the great Baltic capitals. Mission accomplished. One can only get an overview on these sorts of deals, but I felt that all our guides in the cities we went to were very knowledgeable and helped us understand something of the people and the things we were seeing. The ship is large, but never felt crowded. We sailed with my energetic ten year old granddaughter. She wanted to swim every day and had never been to a buffet before! She did not want to participate in any of the youth programs on the ship. Food on the cruise was uniformly excellent. Wee had anytime Club dining as Suite passengers and the food, service etc was excellent. We ate lunch either onshore or the buffet. Breakfast is in Sabatini's for Suite passengers, and one can order whatever one wants. Since very few are there the service is excellent. We only went to two shows, one was good and the other was excellent. All in all a very nice experience. Read Less
1 Helpful Vote
Sail Date: July 2019
There were 13 of us on this cruise ages 85 to 6. Everything from embarkation to disembarkation went smoothly. We had a dining table in the dining room for all 13 of us. The food and service was excellent. Our dining staff became ... Read More
There were 13 of us on this cruise ages 85 to 6. Everything from embarkation to disembarkation went smoothly. We had a dining table in the dining room for all 13 of us. The food and service was excellent. Our dining staff became friends and like family. They were wonderful with the 4 children. The children really liked their play area on the ship. They made friends with children from several countries and enjoyed the activities provided for them there. We did not take any of the tours provided by the ship. We enjoy researching the ports and going off on our own. However we did have a private tour each day we were in St. Petersburg. We enjoyed the entertainment in the Princess Theater, in the lounges and bars. The days at seas kept us all busy and entertained. I would highly recommend this cruise for a family reunion or just a wonderful adventure for anyone. Read Less
Sail Date: July 2019
This is our second time with Princess Cruise and we are not regretted at all. The food is excellent and service is every caring. The only thing we don't like is this ship just has too many passengers. The Horizon Court for dining is ... Read More
This is our second time with Princess Cruise and we are not regretted at all. The food is excellent and service is every caring. The only thing we don't like is this ship just has too many passengers. The Horizon Court for dining is terribly crowded, stretched with its capacity. We would prefer a smaller ship for next cruise. Embarkation and disembarkation by Princess was easy & smooth. But the traffic from Copenhagen city to Ocean Terminal on embarkation day was terrible. It is one-lane each way road into the terminal area. We were waiting outside our hotel in city for taxi for almost one hour because most of taxi were stuck in the terminal area due to a car broken down on road. The Danish government should improve this as they earns so much money from cruises. Food and drink are excellent. The only hiccup was the first night we couldn't find our table although we had time-fixed dinning with pre-assigned table. It was very confused. On-board activities and fitness centre were average. We did not spend much time on board as the cruise had many ports to call and we spent most of time offshore. Service and staff in Regal Princess are excellent. Room stewards Jefferson was very helpful and he cleaned our room twice per day, making us feeling extremely comfortable during the whole cruise. Dinning room waiters were friendly and helpful although they were just too busy. Also Princess was very caring on the day to Berlin. After a long day of train/bus trip to Berlin, exhausted passengers back to ship after 8:30pm could still enjoy plenty of hot food served in Horizon Court. Cabin is clean. We had mini-suite on deck 11. It was clean, good size and comfortable to fit three persons. The odd thing is that the curtain between main bed and sofa bed does not block the sound at all. The sound from two TVs or people talking in the room would be heard. This makes the curtain not much useful. Entertainment is overall OK, though not outstanding. The Russian Folk Dancing was great. Read Less
Sail Date: July 2019
We chose this cruise because of the itinerary. We would have preferred embarking/disembardking in Copenhagen and Stockholm but could not find this itinerary. Also, I think most people would have preferred more time in Stockholm, Helsinki ... Read More
We chose this cruise because of the itinerary. We would have preferred embarking/disembardking in Copenhagen and Stockholm but could not find this itinerary. Also, I think most people would have preferred more time in Stockholm, Helsinki and Oslo than a sea day and whole day in Berlin. I know it must be very profitable to Princess and I cannot imagine spending six hours on a train and 4-5 hours in Berlin for the prices charged. The Princess Club Class is a joke. We tried to use the dining service several times only to be turned away at the time we arrived. The dame thing happened to another couple that we coincidentally met at the Concerto Restaurant entrance two different nights. We were escorted to another dining room twice so just gave up on using our so called Club Class privileges!! I am not sure of any benefits we received for this so-called upgraded experience other than two small bottles of wine in the room!! The tour guides on the excursions were great especially the ones in St. Petersburg and Oslo. Most of us would like to see more free time built into the excursions for individual exploring. Other cruise lines like Viking do this automatically but Princess does not provide much free time on any of the excursions we went on. I rated this cruise as "Average" which based on the number of cruises we have done and cruise lines we have tried, I am being generous. Read Less
Sail Date: June 2019
It's nice to be in Scandinavia in the summer as the weather is the best of the year. Temps were around 57-72 in most ports. Our itinerary was The Baltic Sea: Stockholm, Helsinki, St. Petersburg, Tallin, Berlin, Oslo and ... Read More
It's nice to be in Scandinavia in the summer as the weather is the best of the year. Temps were around 57-72 in most ports. Our itinerary was The Baltic Sea: Stockholm, Helsinki, St. Petersburg, Tallin, Berlin, Oslo and Copenhagen. Embarkation and disembarkation were a breeze with the new medallion pre check in. An excellent service. Literally it took seconds to check in and our luggage arrived within 1 hour to our room. It essentially gave us 1 extra day on the cruise compared to other liners. We boarded at 11:00 am and had all day to explore the ship before setting sail. A great time saver and money saver. The cabin was sufficient and comfortable, with a wonderful balcony as we were on the back of the ship. Our steward was friendly, but not overly so. The dining was lovely every night as we had a seat by the window and had the wine package. The food was good to very good. I can't think of a dish that stood out - all dishes were edible and tasty, but not over the top. The room service in the morning was on time, but all of the pastry was stale - Our major complaint. Our waiters went overboard to help us get what we needed. The entertainment was average for a cruise ship with the exception of one lovely operatic night and a funny comedian. Skip the juggler. The Vegas singer was just that... I was disappointed in the amount of dancing space there. Just one night club for dancing. Last year, on the Oasis of the Sea, we had an entire back end of the ship for dancing, with nightly fun dancing events - a much better laid out ship. The ports were nice. We especially enjoyed St. Petersburg for 2 days exploring all the castles of the Romanov empire and learning about the Siege of Leningrad. Berlin was doable as a 2.5 hr trip there and back and a 6 hour tour. Excellent tour guides on the personal tours in St. Pete and Berlin were worth the money. Learned about the major events of Berlin of old, the Berlin Wall, etc, and newer hipper Berlin now. Oslo was rushed. I wish that It could have been longer. We literally only had 15 minutes in one of the museums (Munsch). See "the scream" and zoom through the rest of the works. That was because it took 30 minutes to get through the ridiculous security they had there. The Vigeland Garden was amazing. Stockholm had some interesting tours especially about the Nobel Prize events. In Helsinki, we took a 1 hour tour on a little cruiser in the bay - very informative and fun. We also saw the Sibelius Monument. Not much to see in Helsinki and Tallin. Tallin was very disappointing as there were far too many ships there at once and not enough room to see the village. The best port by far was Copenhagen. We stayed there for 2 extra days after the cruise and had a ball at the jazz fest, living in an Airbnb. Gorgeous town to tour, with great cuisine. Very expensive though. The Danes are so accommodating and nice. Lots of Hygge. Summary: I would say this cruise is great for the following things: St. Petersburg, Copenhagen, and Berlin ports Getting an overview of Scandinavia. Having fun with the midnight sun! We photographed a Sunset at 12:05 one night! Nice ship overall, but just average services. Nothing stood out as outstanding. Relaxing and quiet - June is not full of children as the European schools are still in session. It was poor for these things: STALE pastry (inexcusable in Denmark, known from their pastries!) Tallin and Oslo: poor stops for short time and rushed tours. Onboard activities were not very interesting to us. I usually like a dance class, and they had one, but it was repeated and very short. I was very disappointed that the nicest adult area of the ship required an $80 a day charge. Ridiculous to have to pay to sit in a certain area of the ship. Read Less
4 Helpful Votes
Sail Date: June 2019
When I booked the cruise, I selected the Berlin embarkation port. I did not realize that most passengers started in Copenhagen. The fact that we were on leg “c” of the cruise detracted from the overall cruise experience. (1) We were ... Read More
When I booked the cruise, I selected the Berlin embarkation port. I did not realize that most passengers started in Copenhagen. The fact that we were on leg “c” of the cruise detracted from the overall cruise experience. (1) We were cut off from tour excursions 12 days before the cruise (not 5 as published online) because, according to Princess customer support “our cruise” window had closed, referring to the cruise that started 9 days before ours. We would have to adjust tours once we got on the ship; (2) When we got on the ship and went to the tour desk, we were told we had to wait until after we arrived in Copenhagen when “our cruise” started (a different cruise that started on Day 4 of ours); (3) We felt as though we were joining a cruise already in progress, no welcome party, incomplete information (we could only get port information through Oslo until after we picked up new passengers in Copenhagen) and leftover seating (explained later) in the dining room. The one positive is that onboarding was an absolute breeze since we were the only ones in the little tent! The staff warmly greeted us and seemed to know we were coming! On the flip side, it was a tad annoying when we were disembarking in Copenhagen (only our 2nd port) and staff was telling us to have a nice trip home. :( At least I didn't get disembarkation instructions on day 2 of the cruise like one of my family members. I was unsatisfied with the dining situation. We requested and reserved a dining time in the Allegro Dining Room and intentionally chose a close cabin due to my mother’s mobility issues. When we arrived, we were notified that we had been moved to a different less convenient dining room. What made it even more disappointing was that the staff in our dining room were only prepared for anytime diners and kept telling us to get in line. On two nights, our table was given away and one night we had completely different wait staff. Dinner generally took two hours (how many rolls can you eat?). The food was hit or miss - some nights spectacular and other nights like bad leftovers. The dishes were almost always over salted. There was no enforcement of dress code. Why ask me to use suitcase space for formalwear if people can wear blue jeans on formal night? I usually avoid the buffet because I'm cautious about germs onboard. The Princess staff enforced excellent hygience protocols and the food choice was impressive. However, the buffet was a nightmare of overcrowded lines and inadequate seating. Once you did secure a table, the juice and coffee service was excellent. The mobile apps are a mess. Why does it require 3-5 apps for basic functions? Also, they are glitchy. My family was continually dropped. The way finder feature was nice, especially since we were a party of 6, always looking for someone. It would have been fantastic, had everyone been able to stay on the app. Ship - Beautiful, clean and new. I loved the skywalk. My biggest complaint is the slowness of the elevators. At midship, the elevators have 3 independent cycles causing people to call the elevator from all 3 options. The result in that the elevators stop on floors unnecessarily. Since many of the main decks are not accessible from the aft (without going up and down), this was a real problem for our family member in a wheelchair. Cabin - The bed was HARD! It was so hard, I had to get up in the middle of the night, walk around and take lots of Alleve. The cabin steward was fantastic and kept the room spotless. Loved the flat screen TV and generous bathroom (by cruise ship standards). The Medallion technology was slow and glitchy but I loved being able to take care of all my check-in before I left home. In general, great idea - poor execution. Entertainment - Enjoyed the evening shows. They were a lot of fun. Shopping was very reasonable. I had one spa treatment and it was quite nice until I got the hard product sell at the end. Ports - Fantastic!! I loved every single one and left craving more time in each. We mostly booked private tours but the one Princess tour was smooth and worry free. My favorite port was Tallinn. Also, Princess does a great job at providing information about each upcoming port. This was our third cruise with Princess (Alaska - soso, UK - fabulous). We aren't done with this cruiseline but are definitely looking at other cruising options. Despite my criticisms, we still had a wonderful vacation. Read Less
10 Helpful Votes
Sail Date: June 2019
We are seasoned cruisers with DH finally reaching the “laundry” level on Princess. We have originally booked Alaska on Royal, but switched to Regal in Baltic fairly last minute. We do love the Royal Class ships – better buffet, ... Read More
We are seasoned cruisers with DH finally reaching the “laundry” level on Princess. We have originally booked Alaska on Royal, but switched to Regal in Baltic fairly last minute. We do love the Royal Class ships – better buffet, Alfredo’s, Princess Live, Enclave, etc. Below are my thoughts and observations from our 11 day Baltic adventure. Ship. We have sailed on Regal last year before Medallion was fully operational and were excited to try the full power of the gadget. Overall, my experience with it was very positive: shipmates function worked very well, I was able to order drinks to the room and my DS enjoyed all the games, especially Ocean Trek Adventure. What I absolutely disliked: 4 apps instead of one (why???) and to top it all off the most important and useful info was not even in the apps, but on ocean.com. Hopefully IT will figure out how to combine all these functions into one app. Also, last year internet on Regal was amazing. This year, it was sluggish. Regardless, we love the Royal class ships and Regal didn’t disappoint again. Room. For the first time we have tried the “deluxe balcony”. The room is slightly bigger than standard balcony and has a small couch. We were on emerald deck in one of the ”obstructed” balconies. Great room with very good room steward and no obstruction except for a deck below. It was a bit small for 3 people in terms of clothes storage, but would be perfect for 2 people longing for the “barrel” chair. Fellow Passengers. So far we sailed mostly Caribbean cruises with Panama Canal, Tahiti and New England thrown in, ie mostly Canadian, American and Australian passengers. On this cruise the mix was decidedly different: A LOT of Asian (Chinese and Japanese) tourists, which did not mingle with others and largely didn’t speak English. Ordinarily this wouldn’t bother me at all, but this was my first Princess cruise where I have witnessed a fight between passengers. Asian lady was hoarding a table full of $10 sale items and when another lady came over and tried a scarf on (thinking it was another display table), Asian lady yanked the scarf off of the other lady and struck her in the head with a fist. Both DS and I were in complete shock. Also, this was the first itinerary where passengers can board at any port of call. Personally, I found this to be distracting, especially when you cant even enjoy the Enclave because of spa tours in every port. Entertainment. We have sailed on Regal quite recently, so we have seen most of the production shows. I personally really like both Fiera and Born to Dance, so we have seen them again. Missing from usual line up was a stand up comedian, instead they had two different “variety” acts and some “American Idol” finalist we didn’t bother to see. We have sailed before with Alexander Yepremian, who is an AMAZING cruise director and he personally didn’t disappoint again. However, his stuff I found quite lacking. Staff was fairly large (4 assistant cruise directors) and suitably enthusiastic. But where Alexander is naturally funny, witty and welcoming, their interactions felt very forced and frankly “I don’t get the reference” jokes are only somewhat funny the first two times (and this is coming from non-native English speaker). One of our favorite game shows (Marriage) was absolutely ruined by an inexperienced and just plainly bad at hosting game shows host. I have to give another shout out to Alexander and Martin (entertainment director) for organizing Princess Rock Orchestra. It was quite an event! Showband and both resident bands played a set in the piazza with Rock hits. It was 4 people deep “standing room only” event that was absolutely AWESOME! I hope this event will get exported to other ships in the fleet. Ports. We did a mixture of DIY and Princess tours. In order of appearance: • Stockholm. Princess tour “Vikings to Vasa”. Would not recommend. Tour did not give enough time at the Viking museum, which is amazing. Our guide talked in one spot of the museum for 20 min out of whole 30 min allotted. Most of that speech could be summarized in the following “I have never seen series “Vikings”, but whatever you think you learned from that is wrong”. I haven’t seen the series either, but when museum itself uses scenes from the series as décor and promo items, they cant be that far off! In any case, Viking museum in Stockholm is very interactive with plenty of costumed staff to explain and show things (very welcoming, speak different languages) and is far superior to the Viking museum in Oslo (see below) in terms of what you can learn about Viking history. There is also a “ride” that is supposed to explain how Vikings became what they are, if you have time for it, do it, as it is quite humorous (probably not the intention though). My DS’s take on that was that the wife nagged her husband to go become a Viking. After not enough time in the Viking museum we walked over to Vasa museum. As usual with large groups, there will be some people whose time is vastly more important that the rest of us mere mortals, so naturally we ended up waiting for them while they were being located. I personally didn’t care for Vasa museum, but DH thought it was awesome, so to each its own. I just don’t understand why Swedes would feel so strongly about what is actually a complete failure (Vasa sank in Stockholm harbor mere minutes into its maiden voyage). Ship itself has very interesting art on it. I believe my disappointment with it is mostly due to our guide, who again blabbed on somewhat related topics for the most of the allotted time with mere 10 min to explore on our own. Sailing in and out of Stockholm was spectacular. However, I have heard that this was one and only time Regal will be going all the way in instead of Nynashamn. • Helsinki. We went to Suomenlinna fortress on our own. Very quick and easy ride there on public ferry. Explored the fortress and most of the museums (fair warning from 10 yo DS: Toy museum is not worth it and is complete rip off). Grounds are very pretty, you can go into the cavelike rooms inside fortress walls. Overall we had very good time and learned something new. I was not aware that Finland was Nazi ally in WWII. • St. Petersburg. Private tour of all the city highlights. We used City Break Tours to make us a very custom itinerary of all the “must-sees”. We had a private guide, Masha, who spoke excellent English, and driver Yuri. Masha was extremely knowledgeable guide, I have learned quite a few things from her! They took as to the following places per our agreed upon itinerary (I have been to SPB twice as a kid, so my observations are somewhat tainted by that fact): o Faberge Museum. DH loved it, both DS and I felt like it could have been easily skipped. Unless you really LOVE all things Faberge (DH), this could be easily forfeited for something else. o Hermitage. We did standard 2 hour tour with all the highlights (and crowds), plus visited “special interest” rooms for DS – mummies and weapons (unfortunately knights room was not open). Additionally, we visited “treasure rooms”, these are separate $$$ fee entry with separate guide assigned to your party. There are 3 gold rooms with gold artefacts dating back 600 AD and 2 diamond rooms with tsar trinkets. Kremlin’s “treasure gallery” (I forget what is really called) is way better. Again, DH LOVED it (he loves shiny things), both DS and I were bored and could have easily passed on them, especially given the $ amount it costs to enter. We ate lunch at Hermitage café, crowded, but food is very tasty and pastries/cakes were divine! Word of warning, all Russian sandwiches come with mayo and/or mustard already inside. Could be a problem (DS). o Last stop on day 1 (after picture stop in Palace Square) was Peterhoff fountain Park and the Grand Palace. All three famous palaces (Winter Palace/Hermitage, Peterhoff/Grand Palace and Pushkin/Catherine’s Palace) are very similar in architecture and décor (gold, gold and more gold) and frankly if it wasn’t for DH (again, he loves shiny things), I would have skipped Pushkin or Hermitage in favor of something else. Note, that you have to wear protective shoe covers in both summer residences, DS got a kick out of them at least. We did love the fountains in Peterhoff and that walk in the park was great after long day of looking at jewelry and gilded everything. o We did evening boat cruise which was also very good. Gives you different perspective on all the buildings when you view them from water. o Day 2 started with drive to Pushkin/Catherine’s Palace. Frankly to me this was the most underwhelming out of all of them. Yes, very pretty palace with gorgeous décor, but it was least authentic out of all of them, because it was completely levelled and looted during Siege of Leningrad. So whatever you see there is either a replica or has been completely redone. Amber room was also supremely underwhelming to me. Gardens were great – pretty and had a separate very small palace Catherine the Great built for herself to entertain her lovers. Very interesting story and spot made even more special for us because Masha (our guide) got married there and shared her amazing pictures. o Monument to Defenders of Leningrad. This was a “must-see” on my list for DS, so he can experience WWII from USSR people standpoint. Small exhibition, but very moving. o St. Isaac’s. I chose only one out of 3 cathedrals, because St. Isaac’s is my personal favorite. It didn’t disappoint any of us. Definitely must for anyone visiting SPB. o Last stop for us was Peter & Paul Fortress. DS and I explored the fortress, including the prison, while DH went to see the mint (shiny things). This was possible because I am native Russian speaker and DS speaks limited Russian. Our guide stayed with DH while we explored on our own. Other notes: our guide was very helpful in suggesting things DS would like and fitting them into itinerary; she was also really good at comparison shopping for souvenirs (saved us at least $150 on replica Faberge eggs alone!); we did not wait for more than 5 min in any line at any attraction and it was amazing to me how Masha pulled that one off; do not dismiss row of kiosks in port when shopping for souvenirs, they have some fairly unique items and we were able to bargain with them a bit. Long story short, get a private tour for your group in SPB, you would not regret it! I wish we could have fit in more things, as there was a number of museum I wanted to visit, but couldn’t fit into itinerary. I guess we will have to come back. Do not miss sailing out of SPB! You sail right past Kronshtadt (sp) fortress! Not to be missed! • Tallinn. We took a cab to the top of Toompea Hill and walked our way down through the old city. Tallinn was my favorite city in terms of architecture and overall “medievalness” of it, but my least favorite city in terms of locals and tourist facilities (bathrooms). We visited museum inside the fortress tower, very interesting with multiple exhibits (history of Danish flag, military history of Estonia (DS’s fave), tunnels (they link pretty much entire old city, very spooky with great exhibits) and art exhibit we didn’t visit). Just walking the town is amazing with every shop almost a small museum on its own. A lot of fellow cruisers bought wool items there, but I didn’t find them such a bargain (bought almost identical items for way less in US before). Also, best deal on amber we actually got on a cruiseship (with 10% elite discount), so go figure. No need for any kind of tour here. If not satisfied with just walking and reading info, there is free tour (for tips) that I heard was quite good. • Warnemunde. We did not go to Berlin, but went to the beach and strolled Warnemunde instead. Very lovely seaside resort town and welcome break from “intensive touring”. Best strawberries I have ever had in my life (bought from the small farm stand and consumed immediately) and amazing ice cream. I think my DS ate his own weight in ice cream from different vendors, flavors were so unique and very good! • Oslo. Due to shortness of the stop we did Princess tour here. We visited Viking museum and Kon-Tiki and Fram museums. Unlike Stockholm, our guide on this tour was very good, knowledgeable and actually made sense when talking about her country. Viking museum here houses Viking ships found in clay as well as artifacts found on said ships. Not interactive and not very in depth in terms of Viking history, as I said Stockholm museum is superior. I was obsessed with Tour Heirdahl (sp) story and everything South Pacific as a kid, so to me Kon-Tiki museum was very interesting, but it is not for everyone. Fram museum is built to house the ship that was used for both Arctic and Antarctic expeditions (Fram) and is very well layed out and tells amazing story. As I said, our guide was great in talking about her country in addition to museum visits. She made me want to come back there. I loved sailing out of Oslo almost as much (if not more) than sailing out of Stockholm. • Copenhagen. We went on debark tour and it was a very good experience. We drove around the city with multiple picture stops and very knowledgeable guide. Currencies: There has been a lot of discussion on these boards about whether or not to bring cash. We exchanged some Danish kroners, Euros and Rubles ahead of time. I should not have bothered with Kroners, but we did use Euros and Rubles, had to actually take out more Euro’s. Yes, you can get by with just credit card, but it might mean not going to the bathroom until you get back to the ship, missing out on souvenirs and local treats, or, as it was in our case, not having money to bribe parking attendant at SPB attraction to let you park closer without “permit”. My take on it is, if you are doing a DIY tour, take at least some cash with you and if you are on Princess tour, don’t bother. Also, if you are tipping your guide in SPB in dollars, please make sure they don’t have any markings on them and are at least $20 and above (hence might want to tip in rubles). Russian exchange places charge extra fees for small currency and markings on bills. Food: Very subjective. This cruise all my meals were good, while DH complained twice about his meal being cold. We did enjoy a possibility to order from Crown Grill one night when nothing looked appetizing on the menu. Also, we have finally tried the sushi spot and it was very good! Interesting take on seafood and fresh and delicious. Overall, this was great cruise and we were blessed with amazing weather (upper 60s, low seventies). It rained once for the entire 11 days (unheard of in the Baltic). Read Less
2 Helpful Votes
Sail Date: June 2019
A wonderful cruise on the sensational fabulous Regal princess. I couldn't fault this cruise and I have been on a few cruises especially Princess. The staff are extremely professional and it ran like clockwork. It had a great vibe to ... Read More
A wonderful cruise on the sensational fabulous Regal princess. I couldn't fault this cruise and I have been on a few cruises especially Princess. The staff are extremely professional and it ran like clockwork. It had a great vibe to the ship. The food in mdr was of a high quality along with other food outlets. The entertainment was great with a wide variety of entrainment options. The ports were great especially St Petersburg was sensational and 2 full days were needed. Only a short time in Oslo Norway only criticism as needed more time as shore excursion was rushed. The cabins are spacious and comfortable and maintained we had s balcony and woke up one more with a view of a castles and churches not bad. As a Elite passenger we were able to use Club 6 for our wine time. My time on The Regal princess was brilliant one of my favourite cruises Read Less
8 Helpful Votes
Sail Date: June 2019
This was our first Baltic cruise. Princess cruise lines did an excellent job. Embarkation was a breeze. The Medallion service still has start up problems as many employees are not up to speed, but it has worthwhile features. They only ... Read More
This was our first Baltic cruise. Princess cruise lines did an excellent job. Embarkation was a breeze. The Medallion service still has start up problems as many employees are not up to speed, but it has worthwhile features. They only updated one account with the Beverage package and the waiter had to get the other one added. The Medallion really does not do too much more than the cruise card did and it allows them to track you. The ship is beautiful, but with the number of passengers the elevators were always packed. They can't add more elevators, but maybe they can make them run more frequently or more efficiently. We had a mini-suite on the Riviera deck. It was very quiet, very well laid out with sufficient storage. Our steward, Jeff, tirelessly maintained our cabin and did a superior job. We had Club Class dining which was very nice for the special attention, but did not get to meet as many other passengers. The food although tasty and well-prepared, was not exceptional. The entertainment was outstanding. The Russian Folk dance performers were great. The Regal Princess Singers and Dancers were talented. The Princess band has some of the best musicians we have seen. The entertainment in the Piazza and the Wheelhouse lounge always is amazing and relaxing at the end of the day. The band We Are Evolution can really get the ship rockin'. Getting to listen to and to meet Lou Gazzara and Peter Cutler was an unexpected pleasure. Princess shore excursions cost more than the local tours as every Cruise Critic member knows. We did not need 2 days in St. Petersburg. We only had a few hours in Oslo. Estonia and Stockholm were our favorite ports. Princess cancelled our Stockholm excursion at the last minute due to the Royal Palace closing and did not offer even a free shuttle into town. The Front Desk did not seem to care. They also did not provide our Disembarkation information on the last night. For that and other mishandled problems, Guest Services was our biggest disappointment on the trip. We will sail Princess again because overall they do everything well. Read Less
1 Helpful Vote
Sail Date: June 2019
We boarded the ship in St. Petersburg, specifically so that we could spend two full days with a private guide and driver before the cruise. After doing a lot of Internet research I settled on Best Guides (www.bestguides-spb.com). From the ... Read More
We boarded the ship in St. Petersburg, specifically so that we could spend two full days with a private guide and driver before the cruise. After doing a lot of Internet research I settled on Best Guides (www.bestguides-spb.com). From the beginning we dealt with Dariya via email and she was wonderful. Not only did they plan a custom tour for you, but they were able to quickly respond to your requests for changes and even provided visa support. We were to leave Washington Dulles Airport on June 3, 2019, but our flight was delayed for over 3 ½ hours. This caused us to miss the only non-stop from Dulles to St. Petersburg for the day. We were able to reschedule, but we ultimately did not arrive at our hotel until 2am. Fortunately, to reach Dariya via email from Zurich. She quickly rearranged our schedule so that we would not be meeting our guide and driver until 1pm (giving us some time for a little much needed rest). She did this all without penalty and even discounted the charges base on the actual hours we used instead of the time we had contracted for. Our guide, Elena Gumennaya, was wonderful. Her English was perfect and she was extremely knowledgeable about St. Petersburg and Russian history. We particularly enjoyed hearing about the changes since 1991. One final note, as of this writing, Best Guides does not require prepayment of any fees until you have completed your tour! This level of trust is rare today, and it deserves loyalty. I can honestly say that I have never had a better travel tour experience. When I accepted The Regal Princess' offer to upgrade our cabin to a suite I never expected the level of luxury we encountered. We were upgraded to the Auckland Suite (E729). This is a corner suite on deck 8 which measures between 585 and 650 square-feet (I found multiple numbers). The service was magnificent. We were greeted by live orchid, fresh fruit, two plates of canapés and a stocked bar. Our cabin steward was extremely attentive. Suite service includes free laundry and we were able to have most of our clothes clean when we traveled home. Suite service also included breakfast at Sabatini's restaurant, private Club Level dining in the Concerto dining room and a private reception each evening in the Elite Bar. The entertainment on board was also excellent. There's something for every taste. We loved listening to music at the various bars before and after dinner. Because we like to stay active we signed up for bicycling excursions in three ports (Estonia, Germany, and Norway). These were by far our favorite activities, and enabled us to meet people and see parts of the countries we visited that we wouldn't otherwise have had access too. Read Less
2 Helpful Votes
Sail Date: June 2019
We were on the Royal Princess Feb/March 2019 on the South America cruise and thought the Baltic Cruise on the Regal Princess early June, would be a good comparison of the two ships. While both ships have similar decor and design we were ... Read More
We were on the Royal Princess Feb/March 2019 on the South America cruise and thought the Baltic Cruise on the Regal Princess early June, would be a good comparison of the two ships. While both ships have similar decor and design we were somewhat disappointed in the Regal Princess. We thought the age of this ship showed. The staff did not seem as friendly and happy. It was rare to see ships officers involved with guests or staff whereas on the Royal Princess this was a common sight. The cabin staff did not clean the balcony of bird droppings that were reported the first day onboard. The biggest disappointment was the wifi. On the Royal Princess 30 mile off the coast of Chile wifi was tested at 35 MB/s which provided excellent FaceTime contact to family. Throughout the Baltic cruise the wifi was never above 4.2 MB. which is barely enough for email. On the positive side the dining and entertainment were very good especially in the specialty restaurants. The Horizon buffet dining had very good food and many choices but seating was often hard to find, probably the colder weather brought all the poolside crowd inside. All of the ports were beyond expectations and the shipboard warnings about difficulties with visa requirement in St Petersburg were unfounded. We had booked with TJ travel for St Petersburg, Helsinki, and Warnemunde and had no problems. Our shore excursions on Princess bookings for Tallini, Oslo and Stockholm were also very good but very crowded, 40 plus guest versus 15 with TJ. The Baltic destinations were very worthwhile and I would do this cruise again but perhaps on a different ship. Read Less
2 Helpful Votes
Sail Date: June 2019
Picked this cruse experience due to a special Travelzoo deal that included flight, $85 onboard credit, $58 special dining credit and one bottle of red wine. Itinerary - wonderful, all the ports were worth visited again. Dining - ... Read More
Picked this cruse experience due to a special Travelzoo deal that included flight, $85 onboard credit, $58 special dining credit and one bottle of red wine. Itinerary - wonderful, all the ports were worth visited again. Dining - food was not great, compared to the Celebrity cruise that I took before. In general the sit down dinner dishes ( especially fish) were not prepared well and not impressive. Entertainment - not great, mostly signing and not that entertaining. Service - not as good as Celebrity. Especially the Symphony dining room waiters were kind of rude. Cabin - not bad, 3 of us stayed in a balcony suite and still lots of room Shore Excursion - before the cruise, we kept receiving emails that we have to book St. Petersburg excursion with Princess in order to avoid Russian visa. However that's not the case. We booked excursion with TJ travel and the process was very smooth. The port custom didn't even check if we booked local excursion at all, just checked our passport. Internet service - AWFUL ! Paid $75 for internet because kept receiving email that Princess internet connection is "fastest at sea like landline". However could not even open a picture... went to the Internet cafe, the manager's attitude was terrible and said that I should "read the internet contract because the internet only works well at Caribbean...". I replied that if the internet only works at Caribbean why did Princess advertise the service on the Baltic Sea Cruise and kept sending emails, I also asked the manager to show me where the statement is on the contract, and he couldn't find it. I have been on cruse before and understand the internet speed will be slow. However for $75 I couldn't even open a file or a picture, and the fact that Princess kept posting and emailing false advertisement is not acceptable. Overall, I would recommend this Baltic Sea route, but just not with Princess Cruise. Read Less
2 Helpful Votes
Sail Date: June 2019
The reason we picked this cruise was because of the itinerary and the overnight stay in St Petersburg, Russia. We had over 10 cruises in the past 2 years with different cruise lines and have been cruising with Royal Caribbean most of the ... Read More
The reason we picked this cruise was because of the itinerary and the overnight stay in St Petersburg, Russia. We had over 10 cruises in the past 2 years with different cruise lines and have been cruising with Royal Caribbean most of the time, so we thought it would be nice to try Regal Princess for this Baltic/Scandinavia trip. This was a family cruise with my husband, our 2 young children, my mom, and my aunt. However, we were very disappointed with Regal Princess. The ship layout was similar to Disney Dream, so there was no wow factors, and no high ceilings in the Dining Room. The ship décor was pretty outdated and tacky. The service and food were overrated. We were used to RCI's Junior Suite, but Regal Princess' mini suite was smaller than RCI's regular balcony room, with no walk-in closet and very little storage space! The balcony & bathroom were very tiny. When we arrived, we were shocked by how dirty our room was! There were dusts on the vanity table, coffee table, night stands, bathroom countertop, bathtub, glass shelves. There were hair and dirt in the drawers. We found leftover food and drinks from the previous passengers in the mini fridge. My mom and my aunt's Balcony room was even worse. It had only 1 chair, as it didn't even fit a sofa! The Medallion didn't work on the 1st day, and this Medallion is overrated as well. We preferred the traditional Key Card which we could carry in our wallets, instead of wearing the metal piece (Medallion) like a pet. The apps were a joke. We needed to download quite a few apps, one for pre-cruise check in (Ocean Ready) and a few others during On-Board.... And the apps were not even that great. We didn't understand why couldn't they put everything into one single app? The variety of food at the Horizon Buffet was nice. During meal times (even dinner time!) and Sea Days, it was very hard to find a table. If the buffet was crowded during dinner time, it told you that the food at the dining room was horrible. The breakfast buffet was the same every morning, and the selection was fantastic! I love the smoked salmon. Lunch and dinner consisted of traditional American staples, Asian, Indian, European, and theme cuisine. We were disappointed that the desserts were mostly Americanized (way too sweet) in this Baltic sailing. Many cakes were too sweet to a point that we could swallow. We miss our Royal Caribbean desserts, which was more European style with less sugar and more delicate. We did like the Afternoon tea, as the English scones were as good as those at InterContinental Hotel HK. Dining room service was ok. On Day 1, when we arrived Concerto Dining Room for Traditional Dining but found out our assigned table was occupied by another party. So, it turned out Regal Princess made a mistake. No big deal, they seated us at another table temporarily that evening. The head waitress was awesome. The assistant waiter was friendly at the beginning, but once he found that we were there for only one evening, his attitude changed immediately. From then on, he didn't want to serve us, so the head waitress needed to work super hard, including taking orders, bringing out dishes, and cleaning up. We felt bad for her, so we gave her some tip after dinner. The next evening, they re-assigned us to Allegro Dining Room for the traditional dining, and the waiters were great, thoughtful, friendly, and professional. The quality was the food wasn't to our standard. The fish dishes were always dry and overcooked. The steak quality was bad. The mussels were tough. Food was too salty most of the time. There was one time that my daughter's salmon has turned bad due to poor food handling. The only evening that was excellent was on the 2nd Formal Night, with delicious Escargots that resembles those at the 5-star hotel, lobsters that was fresh, and quality prime rib that was perfectly prepared. We like the Afternoon Tea time (3pm to 4pm) at Allegro Dining Room. However, we had a horrible incident on Day 10. We were going to meet up my aunt for afternoon tea. My aunt arrived the dining room first, and we were 10 min late because we got lost in Deck 6. My aunt asked for a table for 6, but the manager didn't let her go in because the rest of the party wasn't there yet. My aunt was 71 years old and just had radiation treatments for her breast cancer, so she was very tired all the time. In addition, she didn't have lunch that day and was starving by 3pm. So she asked the manager if she could have a small table and eat by herself first, as she was very hungry. But the manager still insisted no, and had her wait out there. Once we arrived, the manager was shocked that my husband, my kids, and I could speak English fluently (we are Asian-Americans). Then, his attitude changed completely, and was super sweet to us and treated us like VIP (What a jerk!)! Throughout the afternoon tea, we were not very happy with this manager for not respecting his wait staff and treating them like slaves by screaming at them and commanding them like slaves. The waiters and waitress were very efficient though. They were very nice to our two young children. The scones, pastries, and mini sandwiches were amazing. The service at International Cafe was a hit or miss. The crew member who served us was very nice, but the one who served my aunt was horrible. She mistreated my aunt just because my aunt spoke broken English. Sabatini's was disappointing. The dishes, including the complimentary bread sticks, were mostly deep fried at some point during the cooking process. This was not how Italian cuisine supposed to be. The seafood dish that I had was overcooked and tasteless. The menu of this Sabatini's on Regal Princess was totally different from the Sabatini's locations on Land. The Fitness Center was small, but served my needs. The machines were so close next to each other that I could smell the sweat of the man on the elliptical next to me. Shopping was very limited, as we were expecting more name brand shops such as Salvatore Ferragamo, Coach, Cartier, and so on. The kids' club was one of the best, with very attentive staff and fun games & activities. Our kids (7 and 8 years old) had a blast! They looked forward to Sea Days, because they wanted to go to the kids' club. However, other than that, there wasn't really anything for them to do while on this ship. The photography team was the best of all! All of them were very helpful and very good at their profession. The photo quality was the best out of all the cruises that we have had! We purchased the pre-cruise package deal at $199, which came with all print and digital copies. We took almost 300 photos in total! The service on the ship was not up to standard. The crew members seemed to be unhappy, comparing to RCI. We even witnessed how the supervisors yelled at the crew members and called them names (e.g. "You stupid!") in front of the passengers. The Internet service was slow and unstable, even at the ports. It made it very challenging for us to work and conduct our business transactions and bank transactions during the evenings on board. We missed the Royal Caribbean's VOOM, which was the fastest internet service at sea, even in Europe. The excursions were amazing, which made our trip unforgettable, despite of the poor service and food on the cruise ship. We signed up the Discovery Exclusive tour in St Petersburg, where we could tour the palaces during the before and after hours, in order to avoid the crowds. At Catherine Place, we had an exclusive tour of the garden and the palace at night (after the palace was closed to the public), followed by the orchestra and Royal Dance performance in the grand Reception Room. The ball room was even more splendid at night, and the dancers in costumer brought you back in time. It was truly a one-of-a-kind experience which would last for a life time! Another thing that we did like about Princess Cruise is that it provided very informative and educational materials about all the ports and cities every evening. We wish that the other cruise lines could do the same thing too. In general, we loved our excursion tours offered by Princess Cruises (especially the Discovery Exclusive ones), but not the cruise ship itself. We didn't regret for sailing with Regal Princess, because we were all about trying different things (Hey, at least, we tried it!). However, we will definitely go back to Royal Caribbean, or try another cruise line, in the future, unless there is an itinerary that we liked very much and is offered by Princess Cruise only. Read Less
4 Helpful Votes
Sail Date: June 2019
We did this cruise because we'd never been in the Baltic before. We've sailed with Princess before with mixed results and this trip was par for the course. The destinations were excellent. (St. Petersburg was the surprise ... Read More
We did this cruise because we'd never been in the Baltic before. We've sailed with Princess before with mixed results and this trip was par for the course. The destinations were excellent. (St. Petersburg was the surprise disappointment, Talinn and Warnemünde was outstanding!) Embarkation and disembarkation in Copenhagen was really easy. Actually, with the medallion, getting on and off at all the ports was easier than we expected. One of the problems we had was room size. There were four of us, and once the upper bunks were lowered at night, moving around the room was awkward and difficult. Also, because there were four of us, we couldn't push the bottom beds together. I'm pretty tall and my wife is pretty short and with a double bed it works out. This trip my feet were dangling off the end and the mattress was just wide enough for my shoulders. Ugh. We took advantage of the Elemis Spa Enclave, a room that has a large soaking pool, some steam rooms and heated seats. We went there almost every day and felt that it was worth every penny. We were pleased that we had the place mostly to ourselves for the duration of the trip. We had a lot of fun. We like exploring on our own, so we didn't do any of the Princess Excursions but we did make arrangements for an SPB tour on our own for St. Petersburg because the only way to see Russia without a visa is through a tour. The food was pretty standard, both in the main dining room and the buffet. Not amazing, but not terrible, and even on an eleven day cruise, they kept the menus varied enough so we didn't feel like we were eating the same stuff over and over. One complaint was the soup; the thick soups (jambalaya, albondigas, etc.) tasted like they used the same base and just swapped ingredients, while the clear soups (miso, chicken noodle, etc.) were really, really salty. And that's all I've got. I'd recommend it. Read Less
3 Helpful Votes
Sail Date: May 2019
We are a young-ish couple who mainly do independent travel so this was only our second cruise but we loved it. I travel a lot but have never been to many of the countries we docked in so this was exciting and all were really interesting. I ... Read More
We are a young-ish couple who mainly do independent travel so this was only our second cruise but we loved it. I travel a lot but have never been to many of the countries we docked in so this was exciting and all were really interesting. I also work a lot so wanted a little bit of rest and comfort. This was definitely a comfortable, elegant ship, but I would say the itinerary is a little hectic, wish there were more sea days in between. I didn't do too many activities on sea days just opted to rest. But Balloon drop night and champagne waterfall night were very nice. The nightly band in the main ship Atrium with a Filipina singer, I think their name was Evolution, was VERY, very good and they worked really hard - played for hours all night long. Ship of almost 4000 though never felt crowded - skews on older side, I would guess a third Americans or Canadians, a third Europeans/Latin/Russian, and a third Asian (primarily Chinese and Japanese). Running down some other ship notes and some pros and cons: I thought the rest of the entertainment were really fun - esp the Broadway quality shows. Good selection of new movies on the TV. Also able to watch port/enrichment lectures and some of the audience participation shows from your cabin TV. The low key Outrigger bar with made-to-order fresh juices (extra cost) was great as was their bar staff and the patrons there. Fitness center was spacious, but I always got lost trying to find the right way to get there. Liked laundry on every floor and free zumba morning class. I wish they gave you a complete list and full information on ALL the dining options and what any costs were, but I feel like I had to ask and do all the research myself. Anyway, we mainly ate in the dining rooms - sometimes at assigned table, sometimes at "any time dining" table, and I found the food fantastic. We always tried to ask for a table by the window. Tried one specialty restaurant - Sabatini's - which exceeded expectations. Filling, delicious courses. A first class dining experience! We also tried the casual Alfredo's (included) for a made-to-order, fresh pizza one time - so good. We sampled the buffet a few times and they often had large variety and also lots of international dishes. My partner had specialty coffee at the 24 hour International Cafe every day. Room service was SO lovely! Wish they would expand more of the menu options. Usually at least once on the cruise they will have a fish and chips pub lunch (included) -that was good to change it up a bit - and a Crab Shack (extra cost, but we didn't try it) and an afternoon tea service with sandwiches and scones, etc (didn't try but looked nice). Cons: The new Ocean medallion technology was convenient (opening cabin door automatically, getting on/off ship) but the apps were a pain to log in and didn't work all the time. I also figure they are tracking our movements all the time with the medallion but what can you do. Would have done the spa but they stopped essentially offering day passes. Service in general was typical - some were really exceptional, some were just ok. Couldn't utilize much of the outdoor deck spaces/outdoor movies, etc because weather in Baltic really unpredictable and chilly. Would probably opt for June/July if I could do it over. But for me, the highlight was really getting to visit the various cities and I truly enjoyed them all - there was rain in the forecast constantly but in the end, it didn't really come to fruition, Tallinn was the only one that had some rain. Copenhagen it threatened to rain the whole time but it didn't, although that meant we didn't do a bike tour around but did the HOHO bus which worked out perfectly. Most people boarded and left the ship in Copenhagen, but we embarked/disembarked in St. Petersburg (we have visas) so we didn't really have a "welcome" per se and no real lines, but it was interesting to see a new, totally different crowd on the ship. You could also embark in Germany or Oslo I think. I didn't really end up using the cruise excursions - we booked an independent excursion in Warnemunde. Again, all ports were great. I would advise bringing/reading Rick Steve's guide book on these ports - it has maps too, etc. And always write down the name of the port you are docked in if you end up taking an uber, taxi or public transportation back - there can be several diff ports in some of the cities. Another good read on a trip like this - with a mix of humor, culture, and history - is The Almost Nearly Perfect People: Behind the Myth of the Scandinavian Utopia by Michael Booth. Highlights in each port: Tallinn (12pm free walking tour Old Town, Nevsky cathedral, viewpoints in Old Town, try Old Hansa almonds and freshly squeezed pomegranate juice from the carts, Telleskivi aka Creative City - esp F Hoone restaurant). Warnemunde (Friends of Dave tour with their fun and friendly guide, brewery lunch, seeing the charming towns in Rostock/Wismar, beer near sand castle in Warnemunde, and the breathtaking beauty of Schwerin castle garden - I felt like I was in a fairy tale - totally unexpected surprise for me). Oslo (port time there was short so we didn't have time for the viking museums - but Vigeland Sculpture Park a must, Opera house both outside and inside, stroll down Karl Johan gate, pic in front of Nobel Museum and fish lunch by the harbor before walking right to the ship. And the sail away - don't miss it! View from Regal Princess sailing in or out of Oslo and the tiny "fjords" - spectacular!). Copenhagen (Christianhavn is nice place to walk around and different than the "main" island, the Freetown Christiania is a VERY interesting community and a bit of a walk but for me was worth it to see - others may opt for Tivoli Gardens instead. Nyhavn a must of course and then catch Little Mermaid on way back to ship. Didn't have time but the glimpses of the gardens and some of the palaces looked really lovely.) Nynashamn (Stockholm is an hour away so maybe an excursion is worth looking into but we took the train - ship provided a shuttle to the station which is 5 mins away for about $5. Get a map and the day card - can be used for the train, the tram, the ferries, etc. This was one of my favorite ports - Gamla Stan a must. Vasa museum. Some like the Abba museum - although we didn't go. Lunch at Gondolen was interesting. Enjoy a fika break. Walk around City Hall - where the Nobel Prize banquet is held every year). Helsinki (easily walkable city, Market Square - beware the seagulls!, Cathedrals, try moose and reindeer, Lappi restaurant opens at 4pm very unique place, Rock Church a must, Loyly sauna is fairly close to ship - don't have to sauna but can still enjoy the views, wine, terrace and relax). St. Petersburg of course is amazing but since we spent several days there, would be too long to talk about here, and can't speak to the excursions. Anyway, as you can see I had a great time on this cruise and personally would recommend it to others Read Less
4 Helpful Votes
Sail Date: May 2019
We chose this cruise based on the itinerary. We had not been to the Baltic and have always wanted to visit Copenhagen, Stockholm, and St Petersburg. We were not disappointed with the ports of call. St Petersburg in particular was ... Read More
We chose this cruise based on the itinerary. We had not been to the Baltic and have always wanted to visit Copenhagen, Stockholm, and St Petersburg. We were not disappointed with the ports of call. St Petersburg in particular was amazing. Having visited many of Europe's great palaces and parks, we were blown away with the Peterhof and Katherine's Palace. We were excited to try a new class of ship with the Regal Princess. Having spent all of our Princess cruises on the Grand class of ship, the Regal sounded like a potential upgrade. This simply was not the case. This was exaggerated by the poor weather on the trip. We were unfortunate with a low pressure storm following us from Copenhagen to St Petersburg with the highs in the low 50s. The weather made all of the outdoor spaces on the ship unusable. Since the Regal does not have an enclosed pool other than the spa pool and is very exposed on the Lido deck, everyone on the ship congregated in the Piazza. Unlike other ships we've been on, the Regal does not have the quiet nooks and crannies to play cards, read a book, or just watch the world go by. Further without a covered pool, there was no place to comfortably swim or enjoy the hot tub. This ship should not be used for early season Baltic cruises. Our fellow passengers were from a variety of countries with the vast majority of Asian heritage. We met very few Americans on board. Although this was surprising, it didn't bother us; people are people and enjoy the same activities. We enjoyed our ship mates. Food on the ship was above average in our opinion. The service across the ship was also above average. Almost everyone was polite and helpful with a few exceptions. Overall we were very pleased with food and service. Our cabin was M409. We've posted a review of the cabin as it is not a cabin we would choose again. It is very loud due to the Lido deck above. Overall we had an enjoyable trip. We would definitely do the itinerary again, but not on this ship. Read Less
Regal Princess Ratings
Category Editor Member
Cabins 4.0 4.2
Dining 4.0 4.1
Entertainment 4.0 4.0
Public Rooms 4.0 4.4
Fitness Recreation 4.0 4.0
Family 4.0 4.0
Shore Excursion 4.0 3.8
Enrichment 3.0 3.6
Service 4.0 4.3
Value For Money 4.0 4.0
Rates 4.0 N/A

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