5 Helpful Votes
Sail Date: January 2017
This is 4th cruise for me. One each on Celebrity, Carnival, Princess and now NCL. Embarkation was fine. If you arrive too early, you get to sit in a room with a bunch of other people, but who cares, you arrived early. Inside cabin 5195 was ... Read More
This is 4th cruise for me. One each on Celebrity, Carnival, Princess and now NCL. Embarkation was fine. If you arrive too early, you get to sit in a room with a bunch of other people, but who cares, you arrived early. Inside cabin 5195 was larger than we expected, very quiet, and the bathroom was way larger than we expected. Room steward from Croatia, Aleksander was great, did a good job, but only there for 4 more weeks. Said his contract was over and he wasn't invited back. Here is the good and not so good on the cruise. 1st day at sea, very very rough. Gale force winds, all personnel we talked to said roughest day at sea in a year. Cannot be helped. Felt like we were on Deadliest Catch. Waves breaking over bow. Food was above average, but pretty salty. O'Sheehan's was good. Regular dining rooms were good. Found the swordfish to be disappointing, but service was good. Noodle bar was good. Word to the wise, don't start drinking right away, they'll nail you on port taxes (seriously folks?), while you are in US waters. We felt the drinks to be okay, but we found the service from the bartenders and other service personnel to be somewhat lacking. I think (but don't know) that this is from the UBP. You see since so many have it, there is no motivation to provide exceptional service because you've already paid the tips. Anyway, nice that you can get two beverages per person instead of some cruise lines that limit per minute and then getting only 1. Almost all beverages fall within the $15 limit and we definitely drained some Hendricks bottles while we were there. Probably had a waiter bring us drinks like 3 times during the cruise. Pretty lame, but I guess we escaped them asking us? We had to go to bars for the remainder of the drinks. Not all bars were open at all times. Port days, outside bars did not open until just about leaving port. We did leave late at Cozumel because two people did not make it back on the ship. 4 others were over 30 minutes late. Should have left without them too. I could have spent another 30 minutes on the island. I now DO NOT care for free-style dining. What you will find is that if you don't want to meet anyone, make friends, establish relationships then choose NCL for the freestyle dining. We literally met one Canadian couple on board during the entire cruise for one hour in an outside bar area. She was from Green Bay, WI and he was from Toronto. (Thanks for being our one friend this cruise). This format sucks if you like people. If, however, you are from the east coast (especially New York) or from Europe and you don't give a rats-rear end whether or not you speak to another human during your cruise, then chose NCL. We will stick to formal dining nights from now on because you actually get to know people when you dine with them. This is not the case when you are on NCL. If you are a party of 2 and want to be seated with a party of 2, you will not meet a single soul on your cruise. This sucks. Having said all of that entertainment was A+++! Best we have ever seen. Million dollar quartet, Illusionarium were off the charts! Holy crap they were good. DO NOT miss these shows and reserve early, especially million $ quartet as this is a free show. Miss these shows at your own peril. Bingo is a joke. GF played in every single session. Paid $70 per session, (like 6 sessions) Never won a single dollar. Casino is now a major expanse of the ship. Only when away from ports though. Probably spent about $2k of wasted money here. Common areas were nice and I like the fact that they made smokers stay in certain areas. (more of that later), except for in the casino where smoking was everywhere. Cruise passengers. This was apparently the week that religious schools are out in New York and there were a ton, and I do mean a ton of Jewish kids and families on board. Now take that for what it is worth. These kids were well-behaved and we saw no problems from the kids on board. Just so you know if you are reading this from the west coast or mid-west, if you cruise out of Miami the cruises are full of New Yorkers and Europeans. You will find less of these crowds going out of Texas or Tampa. Not being judgmental here, Just saying. DO NOT book the daily spa ticket. We went twice and it was $400 between the two of us. Not even close to a good value. Wish we would have booked specialty restaurants instead. It is hot and humid in the spa area and the warm loungers are not comfortable and cannot be adjusted. The salt room is a joke. Do NOT spend your money here. We did not book any excursions from the cruise line and booked Senor Sanchos on our own on Cozumel. All of the cruise ports had the standard cruise shops. We found Roatan to be boring, but did buy a drum there. Harvest Caye was amazing, and beautiful, but be aware of two things. 1. Smoking is allowed everywhere and there is no separation, so you WILL be smoked upon and 2. Your UBP does not work here, even though NCL videos in your cabin specifically say that UBP people will be excited for Harvest Caye. It was a very nice beach/pool area except for the smokers. Thanks for keeping me in health care you inconsiderate people. Both of the Mexican ports were standard harassing of people to buy things. We did take a taxi to Senor Sanchos on Cozumel. It is $18.00 per taxi-each direction, regardless of people for a fairly long 30 minute, Amazing Race like-taxi ride. Holy crap, if you rent a scooter in Cozumel, God Rest Your Soul. Senor Sanchos was slightly above average. The inclusive package includes all food and drink and the tables and umbrellas. And the privilege to once again be seated next to east coast smokers. Really? Not even here, could we placed apart from these people. We were told that WE could move, even though we were the first ones in the resort. Food was good, but not great. Service was excellent by our waiter, but be expected to be constantly visited by employees and others selling their wares. Excursions, photos, hair braiding, massages, etc. They'll be there about every 10 minutes or so. I will say the waiter took care of us. Constant drinks. NCL does a terrible job of disembarking. Information is lacking, and we chose the getting off by ourselves route. Wow, lets all stand in line for about 45 minutes, wind around the casino and finally get off the ship. NCL's customs info is even out of date. Says you cannot take back Cuban Cigars. Not True. You can take back 100 of them. Cozumel merchants tried to sell me 6 for $120. Wow. So much for pricing. Customs took about 15 seconds once we were finally off of the ship. Official looked at our passports, asked us what we bought and we were done. PLEASE be aware that there is a Miami marathon at this time of the year. We spent 90 minutes in an Uber trying to get to a rental care location. We finally had to back down streets that were closed for hours. We were planning on renting a car to go to the Everglades. That did not happen because of the marathon. We had them take us to FLL instead. (what a crappy airport that is). Overall cabin excellent, entertainment excellent, dining average to good, service poor because of UBP, port okay, nothing stands out, surprisingly boring actually. Hope yours is more eventful. Read Less
5 Helpful Votes
Sail Date: January 2017
Siblings cruise once a year. Drove to Miami and arrived later than we expected. This was a plus since check-in line wasn't too long. Went right up to the buffet and had a tasty lunch. Yes, it was crowded, but we got a table ... Read More
Siblings cruise once a year. Drove to Miami and arrived later than we expected. This was a plus since check-in line wasn't too long. Went right up to the buffet and had a tasty lunch. Yes, it was crowded, but we got a table easily. Not as many roaming staff as I'm used to to get a glass of wine, but the bar was close enough to go out and get one. Rooms were ready, luggage at the door. I had read Cruise Critic and knew about putting the room key in the slot to turn the electricity on, but our other sibs thought they had no electricity in their room. Had to show them. Also, hard to remember to take the key out of slot each time you leave...Should be 'big colorful notice' as you enter/exit. I also expected a small balcony room, but this was ridiculous....my feet barely fit between the bed and closet, between the two beds, and between the couch and my side of the bed. Bath is a good size with soaps and shampoo mounted on the wall. No wall outlet in the bath, wastebasket inside door under vanity..didn't find it right away :o) Our room steward tried his best, but he wasn't consistent and really couldn't understand us. Remember to take a battery nightlight and leave the bathroom door ajar at night if you don't want to turn the light on while others are sleeping. Also, take your own clock. Even TV doesn't have time display as you're watching. No easy way to keep track of time. No, I don't wear a glow in the dark watch :o) We did not use the main dining rooms. "Savor' and 'Taste' are two restaurants located across from each other with a bar area in between. Easy to find, and if you go early, easy to get seated. They have the same menus. Staff/decor are very different. O'Sheehans restaurant by the Atrium is open great hours overlooking the entertainment below. You can't watch it, but you can hear it...can be noisy. Again, staff was hot and cold and the menu the same as dining room. Specialty night with prime rib was our favorite, and the steak diane was spectacular. Fajitas were two folded squares of tortilla, three bowls of toppings, and a bowl of cool chicken strips with lukewarm onions n peppers. Asparagus soup was a delicious surprise. We really had a hit n miss with our food choices at all restaurants. More 'misses'. But, with four of us agreeing, it wasn't just my taste buds voting. The 'noodle' restaurant is complimentary, get there early..limited seating. Order items to share. Generous servings, fast service, delicious spring rolls. Make reservations for the shows you want to see. The theater is small but very comfortable. Room service is free for coffee,juice, milk, fruit and pastries. There is a $7+ charge for hot dishes. We tipped for carafes of coffee with fruit and danish every morning and it arrived right on time....and with a smile. Best part of the day. OK...just my thought....but the ship was 'dark'. Other ships I've been on had more color and 'life' in their decor. Usually we can find our way around a ship on the first day. Not on this one. Elevator signs are arranged by food, service, entertainment, etc. with floor number... Be ready to stand and read for a while. We avoided the pool areas as we are past the sunning stage. But they seemed lively, noisy and crowded. One sibling used the hot tub every day, enjoyed it, and met some nice people. Think there are three hot tubs available. Two 'tube' water slides....Brother tried the easy one and got quite dizzy. He also tried the rope slide and said it was fun. Segway Adventure was just that. Met at the end of the pier, waited for the group of about 15 to assemble, and walked quite a long way through town to their facility. Good safety briefing, equipment took a while to put on and 'size', individual instruction....and then we were off....back roads, older housing areas...surfaces were uneven, but we finally got our balance, and kept up with the string of segways. Three great guides were with us, and stopped traffic as we entered the main roads. We stayed in bike lane. Lots of hand signals for turning and stopping. We were dropped off at a beautiful beach area where we enjoyed pina coladas and the breeze. Taxi 'tickets' were provided for the return trip to the pier. Must say...our feet and lower backs couldn't take the full trip; so they were kind enough take three of us ahead and drop us off early at the beach table. The rest of the group made other 20 min loop before coming back. Jolly Roger catamaran snorkel trip: Give it a try... Read Less
1 Helpful Vote
Sail Date: January 2017
Positives. The ship was in immaculate condition ... clean, well built, modern. That's all. The nickel and dime approach was horrible ... upgrades for restaurants, upgrades for certain items on all menus, upgrades for ... Read More
Positives. The ship was in immaculate condition ... clean, well built, modern. That's all. The nickel and dime approach was horrible ... upgrades for restaurants, upgrades for certain items on all menus, upgrades for entertainment selection and quiet adult pool. There was a $7.50 charge for each and every room service delivery. Morning tea and coffee in our room would normally be a highlight of the cruise ... but not at that price. Part of te joy of the cruise is being treated special. The entertainment was top notch. Most entertainment had to be booked in advance and some shows required an up-charge. There were no robes in the room to put on after your shower. Travelling with one would fill a suitcase. We like to be pampered. There was not a chair to sit on in the state room (not that there was room for one). On one shore excursion we booked a 'self guided' kayak tour of a mangrove forest for an hour. We had completely toured the pond in 15 minutes ... there is more wildlife in my own back yard. We could not find a quite place to read or play cards, except in a closed restaurant ... which took a lot of time to find, but once found, it was our hangout spot. Of course, we had to move near opening time. Lounge chairs were impossible to come by and the music was blaring everywhere. There was little peace and quiet. Isn't that part of the reason for a cruise? Lines at the front desk were never less that 20 minutes long so service was slow. While the food selection was good, the presentation was not the 5 star level that we have become accustomed to on cruise ships. The crowd were terrible. Finding a table for four for breakfast was an adventure. Also, they advertised casual dress code as a positive ... more formal dressing only if you wanted it. On other ships, I have enjoyed the classiness of seeing men in suits or tuxes and women in dresses or gowns. There was no such thing on this ship. My jacket remained in its bag until we were back home. We did not travel with children, but it was nice to see so many well behaved children having fun. The embarkation process was streamlined and well done, until we got on board. After a long day of travel, the last thing we needed was a 30 minute search for a lunch table in a ridiculously crowded restaurant. The disembarkation on the last day left us with our carry-on luggage in a line for well over an hour. You would think they had never experienced passengers leaving the ship before. Read Less
7 Helpful Votes
Sail Date: January 2017
We enjoyed our cruise but see the Norwegian changes as going down hill. We have taken several (probably 5) Norwegian cruises and they just don't offer the service they use to. This was our first time on a larger ship and I think we ... Read More
We enjoyed our cruise but see the Norwegian changes as going down hill. We have taken several (probably 5) Norwegian cruises and they just don't offer the service they use to. This was our first time on a larger ship and I think we prefer the smaller but the larger does offer more. We had no major problems to complain about. We only went to the complimentary dining and it was all good. The buffet was good. Embarkation was much more difficult on this ship because of the number of people. They did ok for as many people as there were. Debarkation is a nightmare. They kept blaming customs and immigration. The biggest complaint is the pool is not laid out well at all. The sign says max. capacity is 26!!!! for real check the sign or ask. Our ship was loaded with people and kids. We were told it was a Hebrew holiday and there was a group of 126 people who came together 100 were kids. The 2 sea days were like sardines. Don't understand why they did this. Yes there are other areas but no pools. I will say they kept the kids out of the adult pool. Did not like the reservations for shows. That is not freestyle. But over all it is still a fun time. The employees were great and friendly. We met lots of really nice people. Our room was good, cabin steward friendly. Food was good I think it is time to try a different cruise line. The prices just keep going up and your get less for your money. Not a good value for me Read Less
8 Helpful Votes
Sail Date: January 2017
Arrived to the port at around 12:30, embarkation was smooth and quick and we soon found ourselves in Margaritaville enjoying yummy fish tacos and a couple of cold ones. Love the design of this ship, this is why we keep returning. So ... Read More
Arrived to the port at around 12:30, embarkation was smooth and quick and we soon found ourselves in Margaritaville enjoying yummy fish tacos and a couple of cold ones. Love the design of this ship, this is why we keep returning. So enjoyable on the Waterfront area to dine outside or do some walking laps to "work off" the dessert that we just could not pass up. Cabin was clean and looking well cared for. Dined in the MDR and enjoyed the terrific music of Alis and Pedja while eating our 5 star dinners (and we are picky!) very nice ambiance and service. Also dined in Ocean Blue, LaCucina and Cagney's and all were spot on. As for entertainment, don't miss Million Dollar Quartet, Alis and Pedja and Alliah, all three are excellent. Service everywhere was stellar and this is why we return to NCL. Already booked on 3 future NCL cruises because the "Freestyle Cruising" suits us. Read Less
8 Helpful Votes
Sail Date: January 2017
We are two couples who cruise together once a year. We always have fun and have cruised several different lines. We've been on the NCL Sun and love that ship, but thought we might like to try one of NCLs newer, larger ships. So we ... Read More
We are two couples who cruise together once a year. We always have fun and have cruised several different lines. We've been on the NCL Sun and love that ship, but thought we might like to try one of NCLs newer, larger ships. So we booked two balcony cabins on a Caribbean cruise. This particular cruise went to Harvest Caye, which we were excited to see. Embarkation was fine; about the same as other cruises we have been on. Debarkation was a zoo. It was very slow and disorganized. Plenty of line jumpers in the long lines snaking around the ship, but the staff did little to prevent it. We were told this cruise had approx. 4500 people on a ship that holds under 4000 passengers double occupancy. Which meant LOTS of kids. We did not have kids with us, but the ropes course and the kids water play area looked great. We tried out the water slides, and they were great too. I like kids, and was glad to see them having fun. But - I don't know if it was just our bad luck on this cruise or what, but many parents onboard ignored their kids, no matter what they were doing. They were in the restaurants running around and climbing under tables, running up and down halls screaming (and unsupervised). Speaking of restaurants - we did not go to the specialty restaurants. The main dining rooms looked very attractive, the food was mostly very good, but all three were VERY loud. I don't know if it was the way they were decorated (with a lot of hard surfaces), but at most of the tables we had at dinner it was difficult to carry on a conversation. We did get lucky two nights and got tables in the corners in the Tropicana dining room, and they were better. The wait staff were quite busy but very friendly and attentive. We did not eat in the buffet much, but the food looked good and other than the first day, you could usually find a table. We had a regular balcony cabin, and the cabin was fine. The bathroom was actually great, with a large shower with consistent pressure and good hot water. The downside was the balcony, which was tiny. There was barely room for the two chairs and the little table they put out there, and you did have to turn the chairs partly sideways to sit out there without banging into either the railing or the door. We like to sit outside with our friends, but there was no way four people could get onto that balcony. And NCL will not open the balcony dividers between cabins, as many lines will. It probably would have blocked the door. Unlike most cruises, we did not enjoy sitting on our balcony. Our steward was fair to poor - had to find him several times to request towels, coffee, and room service cards. The rest of the ship was quite attractive. We really liked the Sunset Bar and the one opposite on the 8th deck, where we could sit outside in the shade with a drink. That is where we wound up hanging out instead of our balcony. The itinerary was fine. We have been to Roatan, Costa Maya, and Cozumel many times and always enjoy them. The main attraction was Harvest Cay in Belize, and it did not disappoint. It had long stretches of beautiful beach, plenty of lounge chairs with many umbrellas and palm trees for shade. They did not have a lot of beach waiters, but there were several beach bars, and they were pretty convenient. You did have to pay for food and drinks on land, even if you had a beverage package. Prices were maybe a bit high but not too bad. The pool is big and lovely. The zip lines looked fun, but we did not try them out. There were several people using kayaks and SUPs - I think they were no charge, but not positive. The bathrooms were spotless, and were cleaned frequently throughout the day. All in all, I would avoid the Getaway and the Breakaway in the future. The main reason is the tiny balconies, and also the very noisy main dining rooms. I hope I can find another NCL ship going to Harvest Caye sometime, but would not book on this class of ship to go there. Read Less
6 Helpful Votes
Sail Date: January 2017
We traveled with three generations ranging in age from 12 to 74. We really liked the Getaway and range of activities that were going on. We did get a little frustrated about all of the extra costs while onboard...they really start to add ... Read More
We traveled with three generations ranging in age from 12 to 74. We really liked the Getaway and range of activities that were going on. We did get a little frustrated about all of the extra costs while onboard...they really start to add up. That said we found the price of NCL better than the competition, so it likely works out in the end. We were in a mini-suite. The bathroom was fabulous...double sink, great shower and lots of room. The balcony on the other hand was extremely small. The entertainment was great and so was the service. We choose this cruise because it did four ports in seven days while most other itineraries only stop at three. We enjoyed them all including NCL's new Harvest Caye, but were again annoyed all of the extras you had to pay for. We didn't do any of NCL's excursions, but had some fabulous private tours which were considerably cheaper. Overall we loved the cruise and would certainly recommend it. Read Less
9 Helpful Votes
Sail Date: January 2017
Physically, this ship was lovely. Clean, attractive, elevators worked very well. Staterooms were OK, I had an ADA stateroom which was superb. Cabin steward was excellent. Although there was much to do for the children and they were well ... Read More
Physically, this ship was lovely. Clean, attractive, elevators worked very well. Staterooms were OK, I had an ADA stateroom which was superb. Cabin steward was excellent. Although there was much to do for the children and they were well occupied, I found this ship lacking in so many ways. Lines at guest services were always too long; entertainment had to be reserved well in advance of the cruise in order to get in; same goes for the a la carte restaurants. We couldn't get in to many shows, because we did not pre reserve; going a la carte was necessary, since the food was so mediocre and service in the dining room was poor and poorer. I have been on many ships, and the menus in the dining room changed daily to reflect the ports or other things on board. With few exceptions, the menus were stagnant. What shocked the begeezus out of me, was the fact that there were up-charges in the regular dining room!! That is nervy at best and tacky at worst. Shows were at odd times, either too early or too late. The first show was nice, the closing show in the main showroom was mediocre. Now, for the ports...it was more like a Welcome to,"Diamonds International" at each stop, short of the private island, which I must say was lovely. However, on every other ship I sailed that had a private island, food was included. Here it was not, but what could I expect. We were a party of 10 which included 4 children (and two adults who did not speak English) No discounts were offered, so we opted to travel privately. There were no menus printed in other languages and no effort was made for accommodating these people. Our kids loved the ship so much they didn't want to get off for shore excursions, but please, 2 pools for 5000 guests is a little short sighted. Getting a lounge chair was another experience and let me say it was not a good one. Would I go again, maybe, but only if it was free. i would not willingly spend money on another Norwegian cruise. Too many things just didn't work for me. Among the worst is the 'freestyle dining' Woo hoo, you get to stand in line with a beeper, like in a cheap restaurant if you want to eat at an adult dining time. Shops were ok, staff in the shops were very good at what they do. My husband bought a watch, and although he told them it lost time, they said it wasn't so. His watch stopped completely, two days after we disembarked. Jewelry prices were high and there was nothing appropriate or appealing for younger shoppers. You should carry things for all ages.Also, embarkation and disembarkation was helter skelter and not at all organized. No accommodations were made for the handicapped traveler and the group that was traveling together. I had a hard time standing on all the lines and waiting. Read Less
Sail Date: January 2017
We chose this cruise as we wanted to get away from winter. This one looked good as we have never been. Roatan, was really interesting; we hired a guide from Victor Boddan Tours and we had our own guide for the day. She took us all over ... Read More
We chose this cruise as we wanted to get away from winter. This one looked good as we have never been. Roatan, was really interesting; we hired a guide from Victor Boddan Tours and we had our own guide for the day. She took us all over the island to see the sights, people, and history. Belize was a different story, we were only able to book an excursion from NCL; we were informed that this went from 3.5 to 5.5 hours, we decided to still do the jungle river cruise. It was not worth the $150.00 for two. The river raft was way to long, it could have been done in 1/2 to 3/4 hour. The ride itself was over 1.25 hours each way. Yes, we have pictures of the area; however, the river raft was long and a little boring. Upon our return we were late so we could not even check out Harvest Caye, most of the comments were way too expensive as drinks were NOT included and were $15.00 each plus food (i.e. hamburgers were also $15.00) We were just not impressed as we really wanted to do our own excursion but could not. Cozumel and Costa Maya were just beautiful and we snorkeled in Cozumel, fantastic and we did the mayan ruin tour in Costa Maya (both our own excursions) which the ruins were breathtaking. The only disappointment in the cruise was the drink pkg. We could NOT drink top shelf unless we paid extra for it, which we have never had this occur before. If we pay to drink unlimited we should be able to drink anything for the price. All in all we had a great time Read Less
1 Helpful Vote
Sail Date: January 2017
Ncl is lacking details such as having elevators only at the bow & stern sections of the ship. People were constantly complaining about the distance necessary to walk to/from the elevators. Other ships this size & smaller have 3-4 ... Read More
Ncl is lacking details such as having elevators only at the bow & stern sections of the ship. People were constantly complaining about the distance necessary to walk to/from the elevators. Other ships this size & smaller have 3-4 elevator sections - 1 at the bow, 1-2 in the mid-section & 1 at the stern.the interior decor is that of a cheap motel.the ship is designed to channel people, like cattle, into different areas so they could be 'up-sold' on items & experiences. Large activities should have been held in the theater. They were held in the small atrium blocking pedestrian walkways. Adults only area was tiny & had time limits for charging $99/wk. Kids activities were put in the center of the ship next to the adults only pool. Steward never learned my name! The bartenders never learned my name (i was a regular). The casino personnel never learned my name (i was a regular). Final invoices were delivered open to the public tucked into the room # plate. Some were on the floors exposing personal data! Cruisers were not forewarned re/balcony washings. Atrium was in the middle of the casino!food was limited! The park west gallery hall display was not up to their normal standards. As a park west client, i was appalled at the lack of care in handling the artwork & the sloppiness of the display. Spa was very small. This ship had over 4,000 customers + 3,000 crew!!. Other cruise lines will have 4,000 customers & only 1,500 crew that are trained to offer extremely high quality service for 1/3 less the price while learning every customers' name! I was on this cruise with my e-commerce company as an incentive winner. I went hoping to have a positive cruising experience since i cruise often. After 1.5 days, i finally found places to be alone on the ship. The name 'getaway' is baffling to me.. Getaway from what? They brought all the stuff we have on land, on board the ship to do..that does not strike me as a getaway. I am a professional travel agent. I must say i will let my clients know these things & have them decide if they wish to cruise with ncl or another cruise line, of which i know several that are of much higher standards for less cost! Read Less
3 Helpful Votes
Sail Date: January 2017
Norwegian Getaway. Almost too much fun on one boat. This is a very big boat. Luckily whomever designed it make the public area to accommodate the large crowds. I am active person who enjoys shows and night life. If this describes you, ... Read More
Norwegian Getaway. Almost too much fun on one boat. This is a very big boat. Luckily whomever designed it make the public area to accommodate the large crowds. I am active person who enjoys shows and night life. If this describes you, then you are likely to love this cruise as much as I. There are several places to eat including the usual buffet, main dining room, 2 smaller dining rooms and an Irish Pub all included. For those ISO more options, there are several specialty restaurants that you can pay a small up charge to visit. There is also a casino, and all the usual stuff on cruises. They were a big atrium with a big variety of different entrainment all day and all night long. They of course have a regular auditorium with shows and pool side entertainment all day. There is so much to do on this cruise, I did not get to do everything. I strictly stuck to what was included, but you can pay extra to do even more. I love the main restaurant. It’s dinner with dancing as they have a huge dance floor and a live band. Speaking of live, the quality of the live entertainment is the best I’ve seen on sea. We had a cast of Burn of Floor (look it up) who did 4 show and 2 master classes. There was show of the Million Dollar Quartet. I’d seen it before, but this cast was better. The comedians were so funny, my side ached for 5 days. I laughed so hard I thought I’d pulled a muscle. There also several smaller venues scattered through out the ship for your enjoyment too. I did not use the spa or the gym. I did try the water slides which were fun. Like any big cruise ship, it’s what you make of it. However, if you can’t find something fun on this boat, the problem is you. Read Less
3 Helpful Votes
Sail Date: January 2017
We choose this cruise for the free dining package and their new island in Belize. Because we reserved an inside guaranteed room and did not read the small print we were not eligible for free anything. The next day when we realized what ... Read More
We choose this cruise for the free dining package and their new island in Belize. Because we reserved an inside guaranteed room and did not read the small print we were not eligible for free anything. The next day when we realized what happened we could not cancel. We could upgrade for same room $125 per person to get the free 3 night dining package??? I choose to buy the 7 day dining package for $150 per person. Food no where near as good as the Pearl last year. Beware of wine prices, a bottle of wine that I can buy at the local grocery store for $11 cost me $40 plus 18% gratuity, I felt like I had been robbed should have been more careful and asked the price. The Island is not owned by Norwegian as we were led to believe. No cookout by Norwegian instead everything cost money, expensive shops, non alcoholic drinks and food. Free water was handed out at the end of the beach. Water was rough and we had no idea they had free umbrella so we paid $29 for a cabana rental. Pool was very nice. My idea of free style cruising does not include having to make reservations for a show and then the room is overcrowded. The shows in the theater were good. Deck space is limited on sea day not enough chairs for everyone to sit out. Service was good and the crew was very nice. Roatan is our favorite port for snorkeling, Cozumel Paradise Beach is always a great day, Costa Maya is mediocre. This was the most expensive 7 day cruise and the worst we have ever had. Be prepared to be nickel and dimed to death. Top of the cruise with a nightmare disembarkation and a lost bag. Called as directed next day only to be told they would contact us in a day or 2. 5 days later called again to sorry I guess they did not find it. Do you have insurance? Read Less
13 Helpful Votes
Sail Date: January 2017
We chose this cruise because we wanted to try Norwegian's Freestyle cruising and this ship and all it had to offer appealed to us. It was the right choice! We LOVED this ship, and Norwegian's Freestyle cruising! We loved it so ... Read More
We chose this cruise because we wanted to try Norwegian's Freestyle cruising and this ship and all it had to offer appealed to us. It was the right choice! We LOVED this ship, and Norwegian's Freestyle cruising! We loved it so much, we are trying to get our adult children and their families to go on the Getaway in 2018 for a family cruise! The food was excellent, and my hubby's favorite place to be was at O'Sheehan's Irish Pub! The buffet food was the best we've ever had! We were very pleased with how the MDRs had more of a fine restaurant feel, rather than one big banquet hall. We booked one specialty restaurant--Moderno (Brazilian Steakhouse) for my birthday, and it was superb! Certainly a memorable birthday! We also booked the Illusionarium--a dinner with illusionist show--and that was an excellent Surf and Turf dinner with a desert trio!! A great time there! There certainly isn't a shortage of things to do onboard--always something to do--or just relax. My favorite spot was relaxing in a chair on the Waterfront, and favorite bar was the Sugarcane Mojito bar. We booked only an inside cabin, as we rarely spend much time in our room. It was very small--smaller than an inside cabin on some other cruise lines--but adequate enough, and we wouldn't hesitate to book the same cabin category again. Although we are a couple in our 60s, we did enjoy attending the Glow Party up in Spice H2O--the adult only area that also has a lovely waterfall area to cool off, along with 2 hot tubs, a bar, chairs and lounge chairs. I was very happy with their Sail Away Party on our first day and evening, as I was disappointed on my RCCL cruise 2 years ago that they did not do anything special for Sail Away! Can't wait to cruise the Getaway again!! Read Less
Sail Date: January 2017
The Haven was BEYOND fantastic, room perfect size for 4 girls on a trip. Small balcony, only 2 chairs- but was ok. Service was outstanding in the Haven. The restaurant and bar - awesome. Pool - great, decks - clean always seats/ loungers ... Read More
The Haven was BEYOND fantastic, room perfect size for 4 girls on a trip. Small balcony, only 2 chairs- but was ok. Service was outstanding in the Haven. The restaurant and bar - awesome. Pool - great, decks - clean always seats/ loungers open, lots of shade, spacious and mostly very quiet. Could not have asked for a better vacation.... ever. Went out into the rest of the ship a few times, cannot say the staff there were as friendly or accommodating. Restaurants were all outstanding though. Make sure and take extra $$ for the end, we found out too late that the bar staff and the host were not included in the grats - so we didn't have enough between us all to give to them as we had given extra to the pool staff. They did tell us- the evening before we got off- too late!! This ship is a must do in my opinion. Congratulations NCL.... as always, never disappoint! Read Less
18 Helpful Votes
Sail Date: January 2017
We chose this cruise line because we heard good things after reading reviews. We have sailed on 3 other cruises and loved them but decided to try a new line. We booked a mini-suite on the Getaway and the cruise went downhill from day ... Read More
We chose this cruise line because we heard good things after reading reviews. We have sailed on 3 other cruises and loved them but decided to try a new line. We booked a mini-suite on the Getaway and the cruise went downhill from day 1. First, the cruise line lost my luggage. We had the shuttle service for NCL take all of our luggage directly to the port (there were 6 of us that went). I watched them put my luggage in with everyone else's bags but that evening my large suitcase went missing (I called the luggage department 3 times). I went to courtesy desk and they said that there was a chance it didn't make it on to the ship. I had medication in there that I absolutely cannot go without (I carry as much as I can personally on me but I had to put the rest in the suitcase). As soon as I said that, my suitcase was miraculously found. Next is the room. The mini-suite is the size of a balcony room on other cruise lines, but I am fine with that. We are hardly in the room. My problem was that the minibar had broken finger nails in it...bright red. Then, the bathroom smelled like mold. The steward was nice, but he never introduced himself or showed us how to work anything in the room. It took a few minutes to realize that you have to have your room card inserted into the light switch in order for the lights to work. Other than that, the rooms were ok, updated. Overall, the cruise ship is nice but it didn't have a lot of extra stuff to do. They did bingo and things like that but nothing especially memorable. The pools are small, no larger than an average private pool at home. The shopping on this cruise ship wasn't anything great, not a big selection. Also, the service is not the best we have ever had. Some people were nice but on this cruise they didn't go out of their way in any form. The other ships we have been on the staff seemed so happy and energetic. On this ship, it seemed like they were doing the bare minimum to get by. There was one waiter that was awesome in the cigar bar named Allan. He was amazing. I wish everyone on the ship was like him. The restaurants were ok. But this cruise nickels and dimes you for EVERYTHING. On Princess, when you pay extra for the specialty dining, you pay one single cost and then you can order whatever and however much you want on the menu. On NCL, everything is ala carte (so you pay for the extra for dining there PLUS the ala carte prices)- and if you need them to change something on the menu, they won't. Every other cruise has been more than accommodating. Of course, the last night of the cruise (we went to Taste) one of the people that we were with on the ship with had a Caesar salad, with croutons, parmesan, and a nice big bug that we couldn't identify-it had wings (not a fly). The manager came out and apologized...and that was about it. We called corporate, and they said they would look into it...I am not holding my breath. The ports were nice. We thought that the NCL private island would be our favorite. I was expecting clear water and a vast beach. The island sand is very rocky so make sure you bring water shoes- it hurts to walk on it too long. The water was anything but clear. It looked like Atlantic ocean water. Also, you have to pay for everything on their island. Every other private island that is owned by other cruise lines provides lunches and the drink package works on the island. But not for NCL. We just went back to the ship to eat and drink so we didn't stay on the island the whole time. I wasn't impressed with their island at all. Surprisingly, we loved Honduras. Roatan had some of the best snorkeling on any island we have been on (we have been to most of the islands in the Caribbean). The beach we went to was West Bay. The water was warm, clear, and the beach was very crowded but clean. The only thing was that there will be a lot of people selling things on the beach but for some reason, this did not bother me on this trip. We spent most of the day in the water. Instead of paying for a shore excursion to take you snorkeling, I would go to this beach and go to the far east end (there is a long rock wall). This is where all the excursions go. If you have your own equipment I would just go straight there. The coral reefs have so many beautiful fish- you will not be disappointed. This one woman who went swimming there on a regular basis had a bag of food and would toss it to the fish- they would surround you and swim in circles. It was beautiful to see so many different species. The stop in Cozumel was great as well. We went to a small beach club where they sold house made tequila (I cannot for the life of me remember the name but it is about 10-15 minutes from the port) . The beach is small but clean and this is also a good place to snorkel a little bit (nothing like Roatan). The bathrooms were spotless and the staff was great. The last stop of Costa Maya. The port has a tiny beach and the port shopping is pretty nice (all the shops sells similar things). We did the Mayan ruins excursion on this stop. It's a little less than an hour ride. The ruins are really neat to see. The guides explained just enough and then let us look around on our own. I thought that it would be incredibly crowded and you wouldn't be able to get close to the ruins but everyone was very considerate and we were able to take a lot of beautiful pictures. You cannot climb to the top of the ruins but you can climb the stairs to a certain point. The only thing that upset me on this port was the dolphin tanks. They have the dolphins in the port in these small pools- they truly need a larger area to swim, it was very sad. - and for those who are worried about the mosquitos, we did not see one on this trip. I usually get attacked as soon as I walk outside. We used bug spray but didn't need it but we were not taking the chance. Well, let's say by the end of the cruise we were ready to leave. Which disembarking took more than 3 hours. It was horribly disorganized. They kept calling groups (they do it based on colors) and the halls kept backing up- to the point that you couldn't move. That's when people starting passing out from being hot and not being able to move. But whatever you do, don't ever have a medical emergency on this ship. This one elderly woman passed out and they didn't have a clue on what to do, her husband had to help her while one of the stewards said please just relax (at least get the poor woman a wheelchair!). The woman ended up getting back up on her own and pushing her way outside so she could get some air. The final straw of the cruise is when we returned home the next day. The invoice they left with us the day we left stating our account was paid for was not what they charged our accounts for. They charged an extra $1000 by doubling specialty restaurant bills, adding charges that they couldn't explain, etc. So make sure you look at your invoices and check your accounts the next day! Corporate says it happens sometimes. I am sorry but that is inexcusable. While we enjoyed most of the ports-I would not recommend this cruise line! Read Less
1 Helpful Vote
Sail Date: January 2017
This was both my and my boyfriend's first time sailing with NCL. It was his first cruise and my fifth. I am usually pretty loyal to Royal Caribbean, but we decided we would try something different, especially since they were offering ... Read More
This was both my and my boyfriend's first time sailing with NCL. It was his first cruise and my fifth. I am usually pretty loyal to Royal Caribbean, but we decided we would try something different, especially since they were offering the free at sea promotion. We sailed out of Miami, and I would definitely recommend staying there for a day or two if you can, there's so much to see and tons of great restaurants! I have to say I was super impressed with NCL Getaway. The ship was beautiful, impressively clean, and staff was very friendly and helpful. Getting sick is always a concern on a cruise since you're in close quarters, so it was comforting to have staff spraying guest's hands with sanitizer before entering the dining areas. There were a lot of options for activities and entertainment throughout the day and at night with shows and different bars. I do feel that they charge a fee wherever they can, and wish some activities did not cost extra. We chose a spa balcony room. It did seem smaller than other cruise ship staterooms I have stayed in, but worth it for the access to the spa, especially when spending a few days at sea. The spa was both beautiful and relaxing. Disembarkation was a bit of a nightmare. We didn't end up off the ship until around 12:30, which was fine since we had a later flight, but the process was very slow. My biggest complaint would have to be our stop at Harvest Caye. The island seemed so commercial and there was nothing authentic about it. We only stayed on land for a few hours before heading back to the ship. The water and sand did not nearly resemble the beauty I have seen on other Caribbean islands. Others must have noticed this as well, because the pool area was so packed you could not get near it. I would try to avoid any itinerary with this stop. Overall we were both impressed with the ship and had a great time. I would recommend and even consider going back on the Getaway or other newer NCL ships in the future. Read Less
Sail Date: January 2017
We chose this cruise for the 3rd and 4th person free in the room as well as the Free Drink package. Both were excellent. This was our fourth cruise - third on NCL. We've sailed on the Pearl and the Star - both smaller ships. ... Read More
We chose this cruise for the 3rd and 4th person free in the room as well as the Free Drink package. Both were excellent. This was our fourth cruise - third on NCL. We've sailed on the Pearl and the Star - both smaller ships. This ship is large but was very disappointing when it came to evening entertainment. Our family very much enjoys the late evenings in the cocktail lounge with the game shows. We sit back in the overstuffed chairs on wheels and sip on cocktails and snacks and relax and laugh. The Getaway had their lounge in the middle of the Atrium. There was not near enough seats and the stewards had to bring in hard uncomfortable folding chairs every night - and set them in the aisles. That meant people walking through the atrium had to walk around the chairs. There was no table to set your drink on so you had to hold it on your lap. Once your drink was gone, there was no where to set it. One could not order another drink as you were sandwiched in tightly. This was very disappointing and occurred every single night of the cruise. NCL would do well to reconfigure their lounge area and provide additional seating. Our favorite part of the cruise was a disappointment. The food was good in the formal dining rooms. The buffet was 'eh' - nothing special. The stewards were helpful and friendly and we loved arriving back at the pier to board in the evenings to the parties on the dock. Staff greeted us with dancing, cool drinks, cool towels. Passengers boarding other ships docked nearby were envious of the wonderful parties with which we were greeted. The Broadway Show was excellent. We saw it both nights and loved it. We still love NCL over Royal Carribean; however, the general consensus of ALL THE GUESTS with whom we spoke on this cruise was 'Stick to the smaller ships." Much more comfortable and a whole lot less crowded. Read Less
3 Helpful Votes
Sail Date: January 2017
Second Norwegian cruise and we were not disappointed. Three of the four stops were places we had not been before and we enjoyed them all. Even Cozumel where we had been before was totally new thanks to an excursion expertly arranged by ... Read More
Second Norwegian cruise and we were not disappointed. Three of the four stops were places we had not been before and we enjoyed them all. Even Cozumel where we had been before was totally new thanks to an excursion expertly arranged by our Cruise Critic Shipmates that ventured to a beach bar pub crawl on the East side of the island. I absolutely fell in love with the waterfront. In my opinion this is the best area of the ship. We had dinner outside at Cagney's, La Cucina and Moderno. The outside seating just added to a wonderful dining experience. We really enjoyed the entertainment onboard. Burn the floor and Million Dollar were both fantastic. Wine Lovers: The Musical was surprisingly enjoyable. We also enjoyed the Comedy show with Frank and Howl at the Moon. The cabin was small for a mini suite and as discussed on many reviews the balcony is tiny. But with the Waterfront area we hardly needed the space. I would definitely recommend both the ship and the itinerary to anyone. Also if you have the chance make sure you attend the Cruise Critic Meet and Greet. We had a lot of fun and learned a lot from our Cruise Critic shipmates. Embarkation was not handled well. The lines were long for check in. There was no priority line for Latitudes Members. The two hour wait prior to boarding was ..... painful. There was no explanation of the boarding process and as soon as the first group was boarded, everyone bum rushed the entrance area. As subsequent groups were called it was difficult to get through the crowds. The only real down point on the ship was during the last night the public bathroom cleanliness took a big dip. Not sure what might have caused this but it was not consistent with the standards seen on the other nights. The only shore excursion we attended was the everglades airboat tour with drop off at the airport. The tour was okay but seemed rushed due to late departure because of customs issues with several passengers and another passenger with and early departure. Read Less
30 Helpful Votes
Sail Date: January 2017
Hi there! My name is Cortney and I'm a 36-year-old cruise addict from Michigan. To give you a little background about where I'm coming from, this was my 15th cruise overall, and my ninth on Norwegian Cruise Line, which is our ... Read More
Hi there! My name is Cortney and I'm a 36-year-old cruise addict from Michigan. To give you a little background about where I'm coming from, this was my 15th cruise overall, and my ninth on Norwegian Cruise Line, which is our favorite. We have previously cruised on Carnival, Princess and Royal Caribbean, with Carnival being our second favorite. I sail with my husband, also a cruise addict. :) This was our first NCL cruise as platinum members, so you can imagine that we are pretty big NCL enthusiasts. It would take a lot for me not to like an NCL cruise — or any cruise, really. A day at sea is always better than a day on land, in my opinion. :) I'll try to keep this succinct, as brevity is not my strong suit, and I tend to get a little overly enthusiastic when writing about cruising. EMBARKATION: Smooth, fairly fast and organized. We are big fans of the Port of Miami. STATEROOM: See below. SHIP OVERALL: Just a lovely, lovely ship. We have been on Getaway's sister ship, Breakaway, and were dazzled, so we knew we'd love Getaway too. Very clean, very new, very well maintained. Just enough elegance and whimsy to create a great cruise atmosphere. CREW: This was, by far, the happiest, friendliest NCL crew we have ever encountered. It's not that service on other NCL ships has been poor, but we have just noticed that sometimes the crews aren't quite as effusive or willing to go out of their way on NCL vs. lines like Carnival. We have always chalked this up to the freestyle cruising philosophy: Since you rarely have the same crew member assisting you at dinner, etc., you don't build any type of bond. However, we were constantly commenting to each other throughout the cruise about how everyone went out of their way to greet us, say good morning, etc. We had many memorable pleasant encounters, but they included Ronel at the CruiseNext desk, who told us all about NCL Epic, which we'll be going on next year; Jarred in the Pulse Fitness Center, who knew my name by the second day; Isabela, who led our Behind the Scenes tour; and Christopher at the Prime Meridian bar, who was never seen without a grin. SPA: On NCL, we always book a spa balcony, which gives you access to the Thermal Spa Suite, one of the best kept secrets on the ship. If you're more of a quiet cruisegoer like me, who wants lots of quiet time and peacefulness, this is the place to go. There are lounge chairs looking out walls of windows and onto the sea, a thalassotherapy pool, a hot tub, locker rooms, showers, various saunas and steam rooms, etc. They also have fruit-infused water and tea; Getaway even had fresh oranges each day. It is a very nice place to kick back and relax. If you don't have a spa room, you can also purchase access to the Thermal Spa Suite for the week, but I advise doing that early on after embarkation, as spaces are limited. I also had a hot stone massage during this cruise, and it was very relaxing. I recommend waiting until later in the week to get the best deals and packages. There also are discounts when you book services on port days, and I was pleasantly surprised to learn that platinum members get 25% off select services. GYM: So, I'm very particular about cruise ship gyms, because I enjoy working out daily, especially when I'm stuffing my face as much as I do on a cruise. Carnival's are often shoved into the most uncomfortable place on the ship, but true to past NCL ships, Getaway's was clean and bright and colorful, with nice, well-maintained machines. I very much enjoyed the spinning classes with Jarred and the yoga and Norwegian Fight Club classes with Thomas. If you like working out, I would definitely recommend these classes, which are available for a nominal fee. You usually get a deal if you sign up for more than one. DINING: The dining on this ship is very good. We ended up eating at specialty restaurants every night of the cruise, due to getting the dining package as a perk when we booked and getting two free dinners for earning platinum status, but on other NCL ships, we've been very happy with the traditional dining rooms as well. My favorite is Moderno, the Brazilian-style steakhouse, but more because I love the various salads they have on a buffet vs. the never-ending courses of meat. :) The French onion soup in Le Bistro is to die-for, also. For lunch, we mostly ate in the Garden Café; in my opinion, NCL has the best salad bar at sea. We splurged one day and at at Margaritaville at Sea, which is a la carte priced. The burger was delicious, as was the lime dipping sauce for the pretzels. We had the drink package also as a bonus from when we booked. It's mega expensive if you have to pay for it, but if you can get this as a free perk (as of this review, it was still a perk available), I would highly recommend it. You can get any drink under $15 for free, and this ship had a pretty nice wine selection, as well as a mojito bar. Also, pro tip: The cupcakes at the atrium Bake Shop are to die for (a la carte). PORTS: Our cruise hit four ports: Roatan, Honduras; Harvest Caye, Belize; Costa Maya, Mexico; and Cozumel, Mexico. We had been to the two Mexican ports previously and to Belize, but not to the port of Harvest Caye, which just opened in late 2016. Roatan we found to be pretty lackluster; there are some shops etc. at the port but otherwise it seemed like the kind of port where you really would need to take an excursion to make it worthwhile. It reminded me of Dominican Republic; lots of pushy salespeople in a clearly impoverished area with not a lot going on. Harvest Caye was GREAT if you're looking for a nice beach day. NCL sunk a gazillion dollars into constructing this port, so it's basically like a private island, except you don't have to tender, which is a relief. There are tons of lounge chairs available, both near the beach and near a beautiful pool. Some are shaded by umbrellas and are first come, first served, and complimentary. You can pay to rent a clamshell for the day, and I heard there were also some luxury cabanas, but did not check them out. There are water sports — including stand-up paddle boarding, kayaking, snorkeling, etc. — and multiple zip lines. There's a series of shops that seemed slightly nicer/unique/more upscale (or maybe just because they're newer?) than the usual cruise port shops. There was a stage where local folks sang, danced and performed musical instruments. There were a few bars/restaurants (the shrimp quesadilla from Laughing Bird was delicious). And, in my opinion as a nature lover, a nature center. They did not have scarlet macaws yet when we were there, but they were supposed to get them soon. They had several toucans and someone there to tell you about them; they were amazing! And a butterfly house where you could walk through giant blue butterflies. Pretty neat. Costa Maya is a lovely port — again, especially if you don't feel like wandering far from the pier — and has changed quite a bit since the last time we were here. They now have swimming with dolphins and a lot more stores. My favorite addition was Aviarius, a self-guided aviary right in the heart of the action. For $10, you walked up onto these rope bridges high above the town. The bridges connected various huts and areas that contained exotic birds. Some really wanted nothing to do with you, but there were a few areas you could feed the birds. It was truly spectacular if you enjoy that sort of thing, which I do. I had an arm full of jandaya parakeets in 10 seconds flat. They were on my head, crawling on my shoulders ... ha. Very fun for a bird lover like me. You also could feed these giant blue macaws. And all of this was while looking down at the very pretty Costa Maya area. Best $10 I've ever spent. Cozumel, we didn't have great weather at first, so the first part was spent wandering around in ponchos like big dorks. We finally parked at La Casa de la Habana for the day, since my husband is a cigar aficionado. They had great food, great cigars (for him), a clean and comfy atmosphere and a nice wine list. On past trips, we've booked an afternoon at Nachi Cocum, which I'd also recommend if you're looking for a secluded beach day. ENTERTAINMENT: Meh. We're not big "show" people, but I also felt like (a) we didn't do our research on this ship and other stuff didn't seem to be thoroughly promoted. We went to a comedy show with Andrew Sleighter, which was funny. A lot of other stuff was already full by the time we decided to investigate, so definitely check everything out on your app or on your stateroom TV and book things early if you want in. We did see "Million Dollar Quartet" on a previous NCL ship and while I was lukewarm on it, my husband loved it. We also adored the Cirque Dreams show on Breakaway and the John Hughes show on Escape. In general, I was partial to the shows on Carnival Splendor, which were shorter and more palatable for someone like me with a short attention span. ;) DISEMBARKATION: We self-assist disembarked and it was one of the most organized disembarkation we have ever encountered. MISCELLANEOUS: - While we were not Haven on this cruise, we have been very fortunate to have sailed Haven twice on other NCL ships: Breakaway and Escape. I can tell you firsthand that if you can get a deal on Haven — do it. The Haven spa balconies are gorgeous, and they still give you access to the Thermal Suite. You also get a concierge; a butler (?!); a special lounge, bar, restaurant, sundeck and pool area; priority embarkation and disembarkation; and plenty of other perks. - If you have a chance to do the Behind the Scenes tour, it's very cool. I think you can pay to do it, but we were excited to get it free as platinum members, and it was neat to see the giant machines that suck in sheets and towels and spit them out folded, where the crew dines, "I-95" (the loooooong walkway that traverses the belly of the ship), etc. - Miami is the best. We often Uber everywhere. Our favorite places to go are Bin 18 and Uvaggio, both wine bars; the Prime Cigar Lounge in the Bricknell area; and Cigar Boutique of Little Havana (ask for Cesar!) on Calle Ocho. We also like to walk and take pics in South Beach ... though we never drink or eat there because everything is so expensive. ;) I hope you enjoy your cruise on the Getaway. We are already planning two additional cruises, on NCL Epic and the new NCL Bliss, in 2018, and couldn't be happier with cruising NCL. It is definitely our style of cruising. Happy sailing! Read Less
3 Helpful Votes
Sail Date: January 2017
Embarkation took over one hour just to get to the security checkpoint. Debarkation took over two hours just to leave the ship, they had one person checking out all US and Canadian passengers. You are held hostage on Harvest Cay as your ... Read More
Embarkation took over one hour just to get to the security checkpoint. Debarkation took over two hours just to leave the ship, they had one person checking out all US and Canadian passengers. You are held hostage on Harvest Cay as your unable to leave the island unless your on a "NCL" excursion. You can not bring your own water on board, you have to buy there water, which is purified river water not even spring water and pay $40+ for 6 bottles. Not sure what happen, the first time on the Getaway was great on and off the ship without a problem. Maybe the Port of Miami cannot handle a ship that size when they have 5 cruise ships in port? NCL needs to review their procedures, what did they do before, what did they cut back on or they are going to lose lots a customers. I'm very disappointed! Read Less
6 Helpful Votes
Sail Date: January 2017
We were very 'price led' and as experienced cruisers opted for the offer including the drinks package and select dining (four nights inclusive), which many of you will know saves you a fortune if you drink anything, at all. Being ... Read More
We were very 'price led' and as experienced cruisers opted for the offer including the drinks package and select dining (four nights inclusive), which many of you will know saves you a fortune if you drink anything, at all. Being from the UK our currency is worth the same a Charmin loo roll at the moment. That choice turned out to be a God send because I've never been on a ship where even water is hidden from you, there's more to drink for free in a prison and even on shore days you get an inch of water in a plastic cup on re-embarkation. Bit of a joke really and not so much as water in your stateroom, all sold at a premium and that is where this ship stands out in wringing your pockets for everything you have. There's not much inclusive and even the usual double entree option or champagne with dinner is where sparkling wine is available that nasty Prosecco which is 'on trend' at the moment - it's not even matured in a cask, horrible stuff. There's a distinct lack of lobster and if you add that to your entree in the main restaurants expect a hefty surcharge exceeding or equal to that of the speciality dining upgrade cover. However you can get champagne at Ocean Blu so call in for a small meal a'la carte and get the $14 glass of Louis Roederer down your neck (many glasses of) which is included in the drinks package, if you have it. Our initial embarkation was hellish and I was on the limit of going to find a seat after being in line for well over an hour, the child who checked us in uttered no less than two sentences and if he'd moved any slower he might have taken root. The staff upstairs were no better, as there was no signage we had to (along with others) ask where we were to go and the half-hearted response was a wiggling hand gesture and a smile like the back of a camels dirty hump. Really nasty welcome and not so much as a smile of complimentary welcome on board drink, not even one they usually try and sell to you in a souvenir glass upon embarkation with that tacky photo. Overall I'd comment that the majority of front of house staff were suffering from depression and some looked positively suicidal, in a polar reply the speciality dining staff were extremely friendly as were the entertainment staff. The cabin whilst modern has an efficient and comfortable feel, with full shower although demonstrating the usual dribbling cat water pressure, a balcony which serves a purpose but it is very (very) shallow and same dribbling cat would smash its head off the sides if you swang it around. I ended up cleaning our own windows and inner side of the glass on the balcony, so certain critisisim can be made of the cabin steward, I paid to see things through that glass not a white mist. The entertainment was very good even by comparison to those entertainers good enough to work on land, this is a great improvement compared to our last cruise where the dancers were tripping over themselves like a school play. On two nights Million Dollar Quartet was performed and these guys excelled. Food, well the usual at the buffet with shall we say the 'locals' adding as much to their small plate as possible - you can revisit people, you know, make more than one visit - with repeated sections along the way. Overall they are trying to cater for most nationalities except Norwegians, yep, where's the smoked salmon guys? And evidence of budget cuts are all over, that being said what you save on the fare is where you compromise on the fayre unless you opt to pay a little more. We did, the steakhouse tomahawk steak and the seafood in Ocean Blu were great - as usual too much cheese for the non-American tastebuds but as we did just ask for it with no cheese, they think you are weird and try to sneak cheese into things but will accommodate those of us whom prefer the taste of the actual food. Of they have ketchup too so don't worry. Would we go back well it's a 50:50 because of the way they try and milk you for more money on NCL, I am looking at a cruise right now and swinging between Celebrity and NCL for January 2018 which are about the same price Concierge Cabin versus Mini-Suite Guarantee and both with inclusive booze, no meal upgrades for free on Celebrity. i think now that I have the NCL 'system' figured out and know what I am going into, I'd book NCL... maybe. Disembarkation was our best ever and very fast. I couldn't help thinking that there was no way to get money from us now so that's why this part moved quickly to get the next cash-cows onboard. Read Less
8 Helpful Votes
Sail Date: January 2017
NCL Getaway Embarkation First off we flew into Miami International the day before we set sail. Decided to do that so we wouldn’t be rushed for time getting from the airport to the cruise port terminal. We decided to choose our ... Read More
NCL Getaway Embarkation First off we flew into Miami International the day before we set sail. Decided to do that so we wouldn’t be rushed for time getting from the airport to the cruise port terminal. We decided to choose our check-in time of 11-1130am so we would be able to eat lunch on the boat. We arrived around 11am dropped our bags off with the porters. By 11:30 we had checked in and were now waiting in a large waiting room(where you are provided with coffee and water) for our number to be called to embark. NCL starts the embarkation process at 12 and we were on by 12:45. Cabin Once on the ship we went straight up to our room to drop off a backpack each so we wouldn’t be forced to carry it around the boat all afternoon. Our cabin was ready by the time we arrived and we met our stewart for the week. He was very friendly as staff was very eager to smile and say hello. Our cabin 10726 was a forward balcony cabin. With a good size bathroom and ample store space for clothing. The bed was a king size bed but was really just two singles pushed together with a thin mattress topper. Next time we would pick a cabin toward the middle or aft since the ship does tend to rock quite a bit more towards the front where the haul becomes narrow. Food The buffet always had plenty of selection where even though it was the same everyday (minus the speciality meats which are different everyday) you won’t be eating the same thing everyday, unless you choose to. For people who complain about the free speciality restaurants charging for certain items on the menu I understand where NCL coming from as why would they offer you a free steak in one dinning room then charge for it in the steakhouse. They do serve prime rib for free two different nights of the sailing. There is 24 hour food at O’sheenans(pub style food) which has a decent sized menu with your regular wings, burgers, hot dogs and other snack foods. They offer the buffet as well as 3 sit down restaurant options for both breakfast and lunch. Dinner they have 5 free options for dinner and then various speciality dinning restaurants which we did not go to. Activities The Getaway has much to offer in terms of entrainment. Doesn’t matter what your age is you will always find something to do. The sundeck is a little small for the size of the boat and there were instances where people would be getting up out of their chairs for lunch and people would be stealing their chairs since there are a shortage for the size of the boat. The pools are always crowed since without there being enough chairs people just sit on the edge of the pool all day or in the hot tub. We found that the water slides were just fine to use if you needed to cool off from the sun(Although the drop tower slide has many rules for people who wish to go down.). The back of the sundeck also has a sports court, mini golf and high ropes course. The Mini golf was always busy throughout the day with a line to get on it and we never really used the sports court. The high ropes course is one we wanted to try but Mid-week they shut it down, we were told this was due to someone over the weight limit using the course and snapping the suspension line in one point. Entertainment Most of the entertainment team is very friendly and funny. Although the cruise director is new to her job title and is being trained for when the ship goes to Asia. We had no problem with it but others found it hard to understand her. Other members of her team came off as rude while hosting shows. The shows they put on were always funny and entertaining to see around the ship. The nightly shows in the atrium are a must see, be there early though as it does fill up quite fast. Million Dollar Quartet and Burn the Floor are both must see shows. As well as howl at the moon dulling pianos is an awesome show if you enjoy live music, once again get there early as seats do fill up fast. The comedians are funny but do the same show every night except their 18+ shows. Ports Rotan- Not much to do in the port. We did a Victor Booden private island tour where we went to Victor Booden’s monkey farm and a private beach. We paid 45$ and the cruise ship offers the same tour for 90$. You can also add zip lining to the tour for an additional 35$. Harvest Caye- NCL’s new private island. Has a very nice large pool with shops around it and a restaurant. The beach is very nice the only knock on it is the sand is crushed rock and shells. Costa maya- We got off the boat and walked to the taxi stand just outside of the port and took a cab to Mahahaul beach for 2$ per person each way. Beach is beautiful and chairs are free at certain restaurants if you buy drinks or food. buckets of local beer were only 20$ for 6 beers. Cozumel- We elected to just shop in the port since it was raining for the most part of the morning. Great shopping just with how strong the USD is currently barter and they will bring their price down to less then half of what they’re asking. Overall we had a great week on the NCL Getaway. A few of the other items not covered above. Pros: Ultimate beverage package is well worth it for a free perk. Many different choices for drinks weather it be wine, beer, liquors or a speciality drink. Staff is always friendly despite what other people have said in reviews. They will always go out of their way to help you the best they can. Getting off the ship in port was always very simple and easy. With the size of the ship we were surprised with how quickly this process went. Cons: Our biggest issue with he entire trip is getting off the boat. Took us nearly 2 hours after we were called. They have a large snaking line the goes though all of deck 7. The cruise staff know its an issue as most of the entertainers make jokes about it the day before during their shows. Not completely NCL’s fault as they blame it on US customs. Surely they can do something about it by spacing out when they call certain groups to come down instead of calling people every 15 mins. At bars it sometimes takes a while to get a drink since bars are under staffed and most people have the UBP. While waiting in port of Miami before setting sail you are required to pay taxes of 10% for drinks even with the UBP. Elevators work on their own schedule and you can sometimes be waiting quite a while for one. With only 2 sets of passenger elevators and stairs(Instead of the regular 3 on other boats) makes it inconvenient to get anywhere if you’re near the front of back of the boat. We never had to go to guest services but it seemed like they always had a large line(15-30mins wait time). NCL could also use a larger area for their shows in the atrium as it gets quite full in there Read Less
8 Helpful Votes
Sail Date: January 2017
First time on Norwegian Cruise Line, set sail from Miami January 8, 2017 and returned January 15 on the beautiful Norwegian Getaway. Embarkation went very smoothly (despite the horrendous time had getting to Florida after the Ft ... Read More
First time on Norwegian Cruise Line, set sail from Miami January 8, 2017 and returned January 15 on the beautiful Norwegian Getaway. Embarkation went very smoothly (despite the horrendous time had getting to Florida after the Ft Lauderdale tragedy). We finally arrived safely to Miami the morning of and got there early enough that we checked our luggage and were able to walk right onboard to the waiting area. Long lines at Dismembarkation. Either get off early or stay until they kick you off. :) We chose the wrong time :(. Our package had the "Select 2 promotions". We chose the ultimate drink package and the 4 meals at the fine dining restaurants. We brought our 13 year old son, and also pre-bought the unlimited soda package. We also pre-paid the gratuities. I highly recommend these options, one if you like to drink and two if you want a change from the buffet and free dining option(s). We did enjoy the freestyle dining that Norwegian offered, vs the scheduled dining times we have had in the past. Alcohol:No complaints on the alcohol. With our drink package they were very generous (drinks were not watered down). There were were some stipulations, but nothing that affected us. You could get a margarita (very tasty), shots, bottled beer, mixed drinks (like grey goose, etc). Not sure about wine (as we were not wine drinkers). Note, that when you start drinking in the Port of Miami (before leaving shore) they do charge a sir tax that was not included in your package. Bartenders were encountered all great. No complaints!!! Food: Very good food onboard!!!! Impressed. So much food that you won't feeling like ever eating again once you get home :)..really though, they have great food. Impressed with the buffet area, clean hot, good variety). If you get tired of that, eat at one of the sit down restaurants (Savor, etc) and have your food served (part of complimentary dining). For our 4 options with our dining package, we choose Ocean Blue (seafood restaurant); Teppanyaki (Japanese); Mederno (Brazilian) and had a dinner show at the Illusionarium theater. We did have to pay extra at Ocean Blue and Illusionarium (they have exceptions at some- but not too bad and they were both worth it! No complaints at any of the fine dining! Our favorite was the Teppanyaki! So awesome! Loved our chef "Warren".. He was fun, loved to sing and did such a great job preparing our meal. So fresh, so delicious. Loved loved loved him and the whole experience! Ocean Blue delicious if you like seafood. Moderno is for those who love meat. I have never seen so much meat. Served on the giant skewers by your waiter and you take the meat with your tongs after they cut your portion. I am not a meat eater but I tried most just because you have to once you see the presentation and indulge your senses. Illusionarium show was very cool and great food too! Note: Book your sit down dining early, the times fill up fast! I recommend before you leave!! Our cabin was nice, loved our balcony! Kudos to "Dino" our steward. Very kind, hard worker. All went well in our room. Comfortable and clean. We tipped him all week and at the end. He deserved it. All staff on board work very hard. Also felt very safe onboard, no worries at all. If you like entertainment, you won't go wrong. There was so much to do! We went purposely to see our family member "Cliff Erickson" play 3 times. He is a solo guitar player who was awesome and his shows were filed. This was his third time playing on Norwegian and even those not "Crusing with Cliff" loved his shows! Other family members enjoyed the casino, and other shows and bingo etc.. Only disappointment for me was the pools. I thought there would be more pools. Never even went swimming.. Weather not so great and rough sea that week, but what can you do. I probably would not cruise again in January. I would rather them not have the water slides etc and have more pools to enjoy. Our son (age 13) loved the water slides on board; the ropes course, walk the plank, putt-putt, etc.. He had a blast with everything he did. He took full advantage of everything! He did not do the teen club as we had many family members on board but one of our friends sons did and he met lot of friends and had a blast. Excursions good. Jolly Roger catamaran/snorkeling cruise in Honduras and Mayan Kingdom water slide park and zip lining park in Costa Maya, Mexico. Highly recommend!! Read Less
6 Helpful Votes
Sail Date: January 2017
I sail regularly on the Epic, which I love and have tried The Jade once which I did not like, The Escape when I tried it was very crowded and I felt was more like a booze cruise so probably won't book that again. Anyway I was ... Read More
I sail regularly on the Epic, which I love and have tried The Jade once which I did not like, The Escape when I tried it was very crowded and I felt was more like a booze cruise so probably won't book that again. Anyway I was pleased that I liked the Getaway, it was the nearest to the Epic and would be my second choice for future cruises. I am a solo cruiser and enjoy meeting others in the Solo lounge and joining with other solos for an evening meal. My only criticism of this cruise, which I took for two weeks, involves disembarkation. I had to get off the ship to disembark after the first week and then get back on again, which I have never done on any other cruise line and actually was a waste of a day. I will not book a back to back cruise with NCL again. For the first time since I have been cruising, I have cruised about 12 times now, disembarking from this ship was a nightmare and frankly dangerous. I am surprised there was not more people having panic attacks as you could not move. The lines were up and down the stairwells as well as in the corridors. I managed to get to the other end of the ship to get out. I felt very nervous. I enjoyed everything else about the ship, they have many more bar staff than they did on the Escape so I was able to get served. I enjoyed all the Ports of Call and the shows and was especially taken with Norwegian's own island and the Illusionist Dinner Show. Read Less
Norwegian Getaway Ratings
Category Editor Member
Cabins 4.0 4.1
Dining 5.0 3.9
Entertainment 5.0 4.0
Public Rooms 4.0 4.0
Fitness Recreation 4.0 3.8
Family 5.0 3.8
Shore Excursion 3.0 3.7
Enrichment 2.0 3.5
Service 4.0 4.0
Value For Money 4.0 3.6
Rates 4.0 N/A

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