Sail Date: May 2019
I was always looking at Mississippi River cruises, but they seemed too expensive. My husband and I usually cruise in the Carribean on ships that have a lot of attractions. Oasis,Allure) Then,Cruise Critic advertised this cruise The ... Read More
I was always looking at Mississippi River cruises, but they seemed too expensive. My husband and I usually cruise in the Carribean on ships that have a lot of attractions. Oasis,Allure) Then,Cruise Critic advertised this cruise The American Queen is small compared to large cruise ships (425 abt.) but all the luxuries were there. Great food in the dining room, the informal buffet at dinner time always had prime rib, and a great fish and chicken offerings The entertainment was superb. The troop may only had four people, but they were extremely talented. The ship had resident jazz band who played at the shows, and late nights sessions in one of the bars. The historian on board was also good We embarked in New Orleans, and the ship provided one night in a central hotel. When we got to a port, we were provided with a hop/on bus which brings you to the attractions, with the entry feee already paid. We could not get to all the attractions. The ship is decorated in high Victorian style Read Less
1 Helpful Vote
Sail Date: May 2019
ATV outdoor shore excursion at Natchez was the highlight for us! Well done to David and the Team for putting this outdoor adventure together. Civil War battleground tour at Vickisburg was also excellent. Our particular thanks to the ... Read More
ATV outdoor shore excursion at Natchez was the highlight for us! Well done to David and the Team for putting this outdoor adventure together. Civil War battleground tour at Vickisburg was also excellent. Our particular thanks to the thoroughly informative speakers/guides - especially the gentleman who dressed and acted the part of a soldier of the day - he really made a difference! Plantations at St Francisville were amazing - such informative guides at Rosedown and host at Catalpa willing to share her home - such wonderful hospitality! The food and the service on board the American Queen has been second to none! All of the waiters & staff have gone out of their way to make us comfortable & have the most amazing honeymoon of a lifetime! We feel truly special that we've been able to join this cruise and spend it making friends for life! We will definitely take another cruise again! Thank you & a special mention to Ambrose & Brian - the most deserving of recognition out of a truly exceptional crew Read Less
Sail Date: May 2019
My husband was interested in historic stops and I wanted to relax and be pampered. We both got what we wanted. I was able to stay on board while he went site seeing. Our cabin was small but had everything you could want. Our bed was ... Read More
My husband was interested in historic stops and I wanted to relax and be pampered. We both got what we wanted. I was able to stay on board while he went site seeing. Our cabin was small but had everything you could want. Our bed was very comfortable and the room was clean. Housekeeping stopped by twice a day to freshen up. Bathroom was larger than expected and plenty of hot water for showers. Any questions were answered thoroughly and quickly. The Hop On and Hop Off bus was just what we wanted. If we wanted more to see and do that was an option or we could just take a round trip and get back on board. Food was plentiful and delicious. Staff were very helpful and friendly. The boat is "small" so you got to meet lots of people since you would see the same people at meals or out walking. This encouraged friendliness. Truly delightful. Read Less
1 Helpful Vote
Sail Date: April 2019
We had been recommended the American Queen by a close friend, who is quite choosy so we felt confident all would be prefect! Not quite! Disappointed with quality of some of entertainment. Particularly the lounge singer- we felt ... Read More
We had been recommended the American Queen by a close friend, who is quite choosy so we felt confident all would be prefect! Not quite! Disappointed with quality of some of entertainment. Particularly the lounge singer- we felt very poor, could have been much better. Sadly dinner service was lacking, although did improve so I guess someone at a neighbourung table may have said something? We were served wrong meals repeatedly, had to ask for drinks to be served and the attitude of some staff was very off hand. Front porch cafe- always great service and choice- both at breakfast and lunch. Top deck bar- likewise, always good. This isn't a cheap trip and expectations were so high and I have to admit we were disappointed with these areas! In other areas they excelled, organistaion around trips, both additional and standard were excellent- we did both. Ease on and off at ports was great- never been so easy! The 'Hop on/Hop off' bus service fab! In terms of value for money- depends on your point of view - I know some of my fellow dinner partners felt it wasn't. However if you use all the facilities, all the trips provided as part of package, along with buses it does feel like you know what you are paying for. I think the poor service at dinner and 'not so good' entertainment in places left it feeling wanting. We , for insatnce , seldom ate lunch- but suited ourselves and made a sandwich which we took with us when on shore for a trip. Had fruit etc to eat during the day so we gained in other ways. Satff in general really great, helpful, friendly. Staterooms as expected- really clean, comfortable and well serviced- we had a private verandah which was great. Read Less
1 Helpful Vote
Sail Date: April 2019
I always wanted to visit New Orleans and my companion had always wanted to go down/up the Missisipi River. This cruise offered the best of both worlds. Unfortunately i was disapointed to find that the food was not always of good quality ... Read More
I always wanted to visit New Orleans and my companion had always wanted to go down/up the Missisipi River. This cruise offered the best of both worlds. Unfortunately i was disapointed to find that the food was not always of good quality and did not cater well for vegetarians. Unfortunately there was also a lot of fried fish rather than fresh fish. There were also times when the boat ran out of basics such as English Breakfast tea and some herbal teas. Most of the staff however were very good, very helpful and friendly. The hop on and off tours were rather interesting however in some of the towns; Greenville especially there was not much to see, and what we did see while being of some interest had been covered earlier on in the tour some museums were random and disjointed in there collections. Perhaps if you stayed in one of the bigger towns for longer of even arrived earlier in Memphis. However i have had overall a good experience. The staff were especially welcoming and helpful. Read Less
3 Helpful Votes
Sail Date: April 2019
We (my wife, myself, my daughter and her spouse) had always wanted to try a US Cruise Ship on the Mississippi River, We started at New Orleans and traveled to Menmphis, the hotel the ship chose was a part of the pre trip was excellent ... Read More
We (my wife, myself, my daughter and her spouse) had always wanted to try a US Cruise Ship on the Mississippi River, We started at New Orleans and traveled to Menmphis, the hotel the ship chose was a part of the pre trip was excellent and we actually booked it via separate reservations a day early, The room on board was nice, however our steward was at best poor, in fact the ship changed him out after the 3rd night of almost no service. The staff, were all USA residents, and the lower staff, were often indifferent to most. They seemed to get better as the trip neared its end. Food, was at best, medium. On the first night I ordered a baked potato, it was cold and would not melt the butter. They brought me a second "15 minutes later", it was colder then the first, they then sent the assistant head waiter over, he went and found a 3rd baked potato, again this took "15 minutes", by then I had finished my meal. It never got better.... The value for $$$ was far below what I expected. The dining room chairs were broken and most had extremely stained seats. Not at all what I expected for a US cruise line. Read Less
1 Helpful Vote
Sail Date: March 2019
I was invited to join friends on this cruise. New Orleans is a great place to visit pre-cruise. Our hotel was within walking distance of many attractions. Cabin was small but compact, clean and orderly. The bathroom was good size and ... Read More
I was invited to join friends on this cruise. New Orleans is a great place to visit pre-cruise. Our hotel was within walking distance of many attractions. Cabin was small but compact, clean and orderly. The bathroom was good size and the walkin shower excellent. Amenities included were shampoo, lotion, shower gel, nice size bar of hand soap. The food was plentiful, many choices, and of excellent quality. For breakfast and lunch you could order from the menu or eat from the buffet. Dinner consisted of appetizer choice, soup and/or salad, choice of entrée and dessert. Wine, beer, soda, coffee, tea included with dinner. The included shore excursions were very interesting. There were enough places to visit in each town using the Hop-On Hop-Off tour buses that you didn't really need to pay for extra premium excursions. I did opt to purchase the Vicksburg, On The Front Lines of the Civil War, excursion. I felt that it was well worth the money. I was not impressed with the evening entertainment, but there were always other choices. The only downside was the fact that the Mississippi was the highest it has ever been. Consequently, we could not dock at several ports. However, we still visited most of the same towns, We could not get under the bridges leading to Memphis, so we had a long bus ride to the Memphis airport. We all made our flights on time. The staff of the cruise boat did a fine job of dealing with the swollen river and the problems it presented. Since I have visited Memphis many times, I did not stay over there. I would recommend doing so if you have not been there. Read Less
6 Helpful Votes
Sail Date: December 2018
After having taken three ocean cruises, the cruise aboard the American Queen was a very nice change. We enjoyed the more personal service that is possible with a maximum capacity of 430 passengers. We appreciated the helpfulness and ... Read More
After having taken three ocean cruises, the cruise aboard the American Queen was a very nice change. We enjoyed the more personal service that is possible with a maximum capacity of 430 passengers. We appreciated the helpfulness and pleasant demeanor of all the staff we encountered. The boat and its furnishings are very nice and seemed to be well maintained. The only equipment problem I noted was that one of the two treadmills in the gym was non-operational. That was not a problem for us as we never encountered anyone else in the gym when we were there. Our cabin #332 included a private veranda. Although we have stayed in larger suites before, we found this one to be quite comfortable and to meet all our needs. Unfortunately, we had a problem with cigarette and apparent pipe smoke being very noticeable from our veranda several times when we wanted to use it. On the second day I reported it to the Purser's office and they sent a security staff member to our cabin. He also smelled smoke but said he could not determine from where it was coming. I was later told by a different staff member that it was probably coming from the staff deck below. Sure enough, when I looked down at that deck from my veranda I saw several cigarette butts on the decking below our cabin. When I later mentioned that to the Purser's office I got the distinct impression that they were aware of the issue from prior experience but just chose not to take corrective action. I consider that to be very inconsiderate that they do not at least advise passengers where this problem might be encountered so they can make a good choice of cabin. We found the food to be of very good quality. We ate half of our dinners at the Front Porch Café because we enjoyed the more casual service style here. The staff there was excellent and quick to address any service requests. We did not take any of the premium excursions and found the hop-on hop-off bus system to be well organized and easy to use. Read Less
5 Helpful Votes
Sail Date: November 2018
We chose this in order to see the Southern states of USA .We are experienced cruisers .The moment we set foot on this boat we knew it was not going to be very good.The boat smells musty and damp .When we were shoen the cabin I wanted to ... Read More
We chose this in order to see the Southern states of USA .We are experienced cruisers .The moment we set foot on this boat we knew it was not going to be very good.The boat smells musty and damp .When we were shoen the cabin I wanted to leave .We had Suite 509 .It was shabby,depressing ,dark and poorly equipped .We tried to change but the boat was full . The experience in the dining room the first evening confirmed our thoughts .The maitred Oscar told us we had assigned seating on a big table when in fact we had booked a table for two .He insisted we hadn’t and said that there was nothing he could do and suggested we changed to early dinner to get a table for two .We went to the pursers desk,complained and amazingly a table for two appeared .The dining experience was poor .Poor quality food,poorly presented,always cold the worst we have experienced in 25 years of cruising on all kinds of boats and ships .Information on disembarking was incorrect and cost us 20 dollars for a transfer to a hotel we didn’t want when we were told there were no taxis allowed in the port on that day .This was utter rubbish as we saw lots of people getting taxis from the port .A very expensive,disappointing experience .We do not recommend it .Better to drive the route and stay in some of the amazing plantation houses . Read Less
8 Helpful Votes
Sail Date: October 2018
Seeing the mighty Mississippi has been on our list, if only for the size and its place in history. We travelled from Australia to cruise on the American Queen for a 9 night Lower Mississippi New Orleans to Memphis itinerary. Cruise ... Read More
Seeing the mighty Mississippi has been on our list, if only for the size and its place in history. We travelled from Australia to cruise on the American Queen for a 9 night Lower Mississippi New Orleans to Memphis itinerary. Cruise included a first night stopover in New Orleans at the very convenient Riverfront Hilton, which had a pre-checkin facility, which was easy to do. We did our own exploring rather than used the optional premium tours. First view of the boat tied up was impressive, the Queen is certainly a big boat and certainly looks like a riverboat of bygone days. On boarding day we climbed aboard and went directly to our state room, Dining was a treat, the Dining room was well appointed and we had a set 2 person table for dinner, which was a mixed thing in that we did not mix with other guests much. Staff attention was good and the food very good to excellent, with nicely sized portions. All the bar staff were very good and the River Grill/Calliope Bar on deck 5 became a favourite, where you can view the large river and all on it and the mesmerizing rear paddle wheel. Ensure that you go down to the engine room to actually see the steam engines at work, again the duty staff were just too happy to answer questions. Dining options also include the more casual Front Porch with a nice open air and some inside dining tables which often was the lunch choice, to enjoy the outside weather and views of the river. On our trip we chose only a couple of the option excursions, both of which were quite good, with the Laura Plantation at the Nottoway stop being a standout. The Vicksburg Battlefield tour gave a great overview of the siege of 1863. Included Hop on Hop tours at the ports of call cover the stops quite nicely, but we chose to walk into most ports of call, but caution some of these are some distance so this method is not for everybody. We are a late 50's couple so the demographic of the cruisers on our trip was largely quite senior, which was largely within expectations, met some really nice folks from all over the US, Canada and fellow Antipodeans. Highly recommend the daily Riverlorian talks, Bobby Durham, the Riverlorian on our trip was terrific and very entertaining with his presentations on river history, geographics, commerce and folk lore. The entertainment was not quite our scene but the 4 performers and resident band were able to put on a good show for the presentations we attended, with the timings set so that both dinner sittings could partake if they desired. This type of cruise is a more laid back type, there are vast stretches of river where all you see is riverside forest with occasional industrial works and many, many working barges. The Mississippi is still largely a working river. There are not a lot of riverside towns, What was fascinating to watch the way that the often very large barges and their Tow navigate this winding river. Disembarkation appeared to be quite seamless, we chose the independent option, where our bags were moved to the Memphis terminal, we walked off and picked them up and proceeded off to our hotel, not choosing the post cruise options We feel we would quite possibly travel American Queen Steamboat again. Our expectation was to watch this river go by and get an appreciation for the part the Mississippi played in driving the US expansion and economy in the 1800's and indeed today. That is exactly what the cruise provided. Having a great room, great food and terrific staff was a bonus. Read Less
8 Helpful Votes
Sail Date: August 2018
We had dreamed for sometime of cruising the Mississippi and in August after 40 some cruises on the Ocean Ships we lived our dream. ASQC used the beautiful Sheraton Downtown Memphis for our pre cruise stay. Loved the city ! Rode the ... Read More
We had dreamed for sometime of cruising the Mississippi and in August after 40 some cruises on the Ocean Ships we lived our dream. ASQC used the beautiful Sheraton Downtown Memphis for our pre cruise stay. Loved the city ! Rode the Trolleys and had great ribs ant Central BBQ. When we first laid eyes on American Queen she was tied to a tree at Mud Landing (choking the stump) we later learned. Hey, where is the long line to board ? There wasn't any. We walked off the beautiful bus, down the hill and boarded. We walked up the red carpeted stairs and into a world we never expected. She was magnificent !. A Men's Card Room and Ladies Parlor , beautiful comfortable furniture. We headed for our cabin, 412, on deck 4. Another surprise. The cabin was beautiful and comfortable with French Doors that opened to our deck. We had a small table and two chairs which afforded us a chance to say good morning to the walkers. How they fit so much storage space in a small cabin remains a mystery. The food in the J.M. White ding room was excellent although we expected a little more Cajun/Creole flavors. If you did not like what was on the menu you could walk up to the buffet and serve yourself. The dining room staff was great. The other dining venue was the Front Porch which was buffet and you could sit outside and watch the river. Our ports of call were interesting. We rode the beautiful Hop on Hop Off busses doing the complete loop then getting off at points of interest. All our small town ports, Hickman KY Paducah KY, Cape Girardeau KY, Chester ILL were interesting and the people welcomed us and thanked us for visiting. St Louis was something special. We docked by the Arch and had a tour that would have been at least $79 on the big boats. We disembarked in Alton ILL early the next morning. A brief thought about the Entertainment. Broadway on a small stage. Excellent performers and an excellent piano player in the evening. The Engine Room Bar was the "hot" spot at night. Everything was free. Ice Cream , Pop Corn, Cookies Hot Dogs, all tours (except premium ones) and free bottled water delivered to your cabin each morning. The entire staff was friendly and always available to help. The star of the show was the magnificent Mississippi River. We spent hours sitting outside our cabins hypnotized bt the scenery and hundreds of barges passing by. We were not sure what to expect but Ole Man River and the AQSC delivered us memories that will last forever. We look forward to returning soon. Read Less
Sail Date: August 2018
there was a credit of $800.00 from a previous sailing with the American Queen Steamboat company. We wanted to try the American Queen - the biggest of the 3 ships in the American Steamboat co. We were waiting for the last minute deal ... Read More
there was a credit of $800.00 from a previous sailing with the American Queen Steamboat company. We wanted to try the American Queen - the biggest of the 3 ships in the American Steamboat co. We were waiting for the last minute deal , we found this cruise in a very short notice of departure. the ship was built in 1995 - a paddle wheeler, the steamboat built back to the Victorian history of the 1900 -including the furniture in the cabin, the theatre, dining room, lounges. entertainment -done by the ship's own members -dancers & singers, world-class musicians - organized by the Steamboat Syncopators -playing trumpet ,bass, drums ,.piano,saxophone,clarinet , flute & trombone. and also outside guests performance - Dante Vaudeville -magic show,Lainie Gulliksen -Siren Songs celebrating the Sirens of Broadway,Pop, & Opera , also the ship's own musician entertainers During the day there were River Chat ,Movie Matinee ,Bingo dinner - on the J.M. White Dining Room -we were on the 5.15pm early seating food was good service were great there was a land tour -on the ship's Hop on Hop Off busesto visit many Plantation , resorts ,museum churches. there was hardly any children Read Less
1 Helpful Vote
Sail Date: August 2018
we cruise in the Mississippi River starting from New Orleans Louisiana to Memphis TN withthe American Queen .Every day we stopped in 1 town, Nottoway Plantation in Nottoway,visting -the White castle completed in 1859 -64 rooms, then St. ... Read More
we cruise in the Mississippi River starting from New Orleans Louisiana to Memphis TN withthe American Queen .Every day we stopped in 1 town, Nottoway Plantation in Nottoway,visting -the White castle completed in 1859 -64 rooms, then St. Francisville ,St. Louisana-the plethora of beautiful & charming antebellum period homes & architecture.then Natchez,Mississippi -charming river town first inhibited by Natchez Indians & French explorers,Vicksburg,Mississippi -Jesse Brent Lower Mississippi River Museum,Greenville-HistoricDowntown Greenville Mississippi -Greenville History Museum, Hebrew Union Temple Museum,lastly in Memphis- Graceland-visiting Elvis Presley Mansion , airplane , gift shops& various museum - mostly using The American Queen Hop On & Hop Off buses. In the boat there is a life show every evening - musical band with the American Queen steamboat company, Steamboat Syncoptors -celebration of 50's - 80's pop music in a variety of styles,Memphis Soul & Blue Singer -Queen Ann Hines, Alaskan Boy -Alex Bernhardt sings his favourite songs, Southern Style starring Bobby DurhamDante -sleightof hand magic show, Lainie Gulliksen -Siren Songs -of broadway Pop & Opera etc.The food -lots of variety including Lobster tail - 7 ozs. Read Less
2 Helpful Votes
Sail Date: July 2018
Unique, beautiful itinerary and fabulous entertainment and service staff mostly wonderful (but inconsistent Pursers Desk courtesy) but some cautions for those with special needs, diets and health concerns. Most staff are incredibly ... Read More
Unique, beautiful itinerary and fabulous entertainment and service staff mostly wonderful (but inconsistent Pursers Desk courtesy) but some cautions for those with special needs, diets and health concerns. Most staff are incredibly good, polite and service excellent. The scenery was beautiful and unique. Entertainment was top notch. Cabin Steward did a great job. Mostly quite nice but older boat; almost 1/4 of a century old, so some parts not overly well maintained. Floors often uneven so watch your step. Also toilets don’t have enough water and we have to use and carry around a cup to fill them. EW!!! And elevators have closed on us a few times. Guest laundry not always working. And the heating/air conditioning system does not work properly. Cautions: the management is often inept at fixing or responding to problems. It is freezing on the boat in public areas especially dining room and show lounge; bring a very warm jacket; we had to go find a store and buy heavy flannel shirts. VERY limited outside areas to sit unless you have a private balcony, especially if you have mobility issues. Very careful if you have any dietary concerns; I am gluten free, and the menus are wrong about what contains and I was served gluten and got sick. Even head waiters don’t understand what has gluetin in it. Items on menus are often not available, crew does not know where to find things. If you have mobility issues, please know that we were told that boat accessible, but top two outside decks are not. Also, if cigarette smoke is a concern, be warned that the entire top-deck...”sun deck”, is available to smoke on, instead of the usual: just on the port or starboard side. Communication to guests and among departments is not the best. Wheelchairs and scooters are parked outside dining room in front of emergency fire equipment door!!!!Big safety issue to me. And, if you book another cruise while onboard (and you may, as overall, it really was wonderful), be sure to get the quote in writing, as what we were told and what was later sent to us at home, was different than what we were told onboard. But these issues, while troublesome, did not ruin a really wonderful time. Read Less
2 Helpful Votes
Sail Date: July 2018
This was probably the best cruise experience my wife and I ever had in over 16 years of cruising on a variety of cruise lines. The all-American crew provided first class service and did put some meaning to the idea of joining the AQSC ... Read More
This was probably the best cruise experience my wife and I ever had in over 16 years of cruising on a variety of cruise lines. The all-American crew provided first class service and did put some meaning to the idea of joining the AQSC family. American Queen was a true elegant Southern Belle affording us an experience closeted in sophisticated Southern Charm with true superior service. The entertainment was far better than we ever imagined with some class acts worthy of a place on Broadway. From the time of joining this steamboat at the included first night in the Hilton at the Ballpark in St. Louis until departure from the Premier Excursion at Minneapolis Airport, we never lacked the attention of the crew. Obtaining our boarding tickets for the included Hop-on / Hop-off tour busses was an easy nightly task that ensured we knew when we had to be at the gangway. Food was of the best and copious glasses of wine at dinner added to a very convivial atmosphere. We just cannot wait for the next publication of itineraries to select our 2020 return trip up the Ohio and Tennessee rivers on this beauty of a steamboat (or a sister). The only Premier excursions we purchased were the tours on Joining and departing the ship (with Airport Drop-off). All guides whether on the Hop-on / Hop-off or Premier excursions were of the highest calibre. Well done AQSC you have spoilt me, and now you've got me for life. Read Less
4 Helpful Votes
Sail Date: July 2018
I like river cruising. To make a comparison of the two United States based river cruise lines, I took a cruise on the American Queen from Louisville KY to St. Louis MO.(( A year ago I traveled on American Cruise Lines (the competitor) on ... Read More
I like river cruising. To make a comparison of the two United States based river cruise lines, I took a cruise on the American Queen from Louisville KY to St. Louis MO.(( A year ago I traveled on American Cruise Lines (the competitor) on their Columbia River cruise.)) Great pre-departure hotel in Louisville. The Brown Hotel. Location was good for walking to many tourist venues. Good organization for checking-in and transport to the ship..You are issued a boarding card that is needed to leave and return to the ship. It is like a credit card, which is scanned. Same card is used to charge gift shop items and alcoholic beverages to your room account. You do NOT have to wear an ID badge around your neck like some cruise lines. Food was excellent in the main dining room. Food was good at the self serve buffet at the Front Porch dining option. There are assigned tables and assigned guests in the main dining room. These are kept the same for the entire cruise. I was traveling solo and was seated with 5 other solo travelers. It does give shy people a way to get to know people on the ship, but I like to be able to sit with different people each night. So that is just a personal preference-not good, not bad. The common rooms on the ship are well appointed in the old Mississippi River boat ornate style. Well maintained. Crew and service people were excellent. Friendly, helpful. This ship has a nightly "broadway" type show with small live band and 4 singer/dancers. A very nice auditorium they call the Grand Saloon. Where there is drink service available. There are included excursions. Premium excursions are an extra charge. They have unique Hop On Hop Off bus that transports you to the different points of interest at each port for the included excursions. To control crowds you have to get a free ticket in the lobby to designate which bus you will take to start the excursion. This helps with organization. Once on the route, you can get on any bus that has room at the designated stops. Stops are clearly marked with signs. The cost of $69 for most of the Premium excursions seemed a little pricey. It was just a longer bus ride with a guide on the bus taking you to an attraction farther from the port. There are also a variety of activities on the ship: sometimes a movie, bingo, Historical lecture about the rive was daily, My cruise had a culinary focus so there was a food lecture, a cooking demo and a cooking competition between two staff members, similar to the show Chopped on The Food Network. The daily River Times newsletter left in the cabin each night if very helpful for planning the next days activities. Even with around 400 guests on the ship, there was enough room to move about and not feel like you were being crowded. I was impressed enough with this cruise that I booked another one. I did select another room!! Read Less
3 Helpful Votes
Sail Date: July 2018
Excellent cruise. My husband and I wanted to do something different for our Anniversay. We had the best time. Our cabin was 509. Great cabin with a full bathroom, robes and slippers to use while on the boat. Our cabin steward, Sherrie ... Read More
Excellent cruise. My husband and I wanted to do something different for our Anniversay. We had the best time. Our cabin was 509. Great cabin with a full bathroom, robes and slippers to use while on the boat. Our cabin steward, Sherrie was wonderful. The Dining room was so classy. Our servers Deshawna and Deanshawna (hope I spelled it right) was great. After the first night, they had our drinks waiting for us. There is free wine and beer with dinner. All cokes, teas, coffee are free. Be sure to stop by the bar by the paddlewheel, they make a mean old fashioned!!! Don't pass the peach cobbler up. Yummy! Most the ports of call were made in small river town. So much history and loved the small town shopping. The American Queen had their own buses that took you to different location of interest. Hop on, hop off was included in the cruise. Love it. The boat also had a golf cart to take you to the buses. Calvin-you are the BEST , lovely smile and also so kind and helpful. I hope you stay with the American Queen and get a promotion!!! American Queen, I will be back. I will not go on an ocean cruise again. So much to see , right here in the USA!!! Read Less
2 Helpful Votes
Sail Date: July 2018
I have enjoyed well over 30 cruises on America's Inland Rivers. The American Queen Steamboat Company has perfected river cruising once again, with so many extras too numerous to mention. The scenery is beautiful, the small towns ... Read More
I have enjoyed well over 30 cruises on America's Inland Rivers. The American Queen Steamboat Company has perfected river cruising once again, with so many extras too numerous to mention. The scenery is beautiful, the small towns are quaint and the cities have revitalized water fronts. AQSC offers Premium Shore Excursions that allow you to immerse yourself in the theme of the cruise if you so choose, with the transportation provided by the companies own motor coaches. They also provide transportation during the stop to various points of interest in each town visited. Or you can stay aboard when in port and enjoy special sessions by experts or simply sit on deck. My particular cruise allowed for several hours of daylight cruising, which is not the case with other cruise lines. The crew appear to enjoy their jobs and take catering to the customer very serious. The experience in the J. M. White Dining Room compares to a fine hotel. The service was excellent, the food superb. The large variety should satisfy any taste. There is a second food venue which allows for more casual dining with extended hours and snacks throughout the day. The Grand Saloon allows for professional entertainment. An onboard Riverlorian gives informative talks and is available to answer questions. These are just the highlights. I thoroughly enjoyed every second of this cruise! Read Less
Sail Date: June 2018
We had sailed on the American Queen several years before and were happy to book this for a family cruise celebrating our 50th wedding anniversary. We were, all together, a party of 13. We sailed from Memphis to New Orleans. I cannot say ... Read More
We had sailed on the American Queen several years before and were happy to book this for a family cruise celebrating our 50th wedding anniversary. We were, all together, a party of 13. We sailed from Memphis to New Orleans. I cannot say enough nice things about the people on board the ship. Here are some examples. With that many people in our party, it was sad but not a surprise that two people I had put in a cabin together found it impossible to share the room. They were “thermostatically” incompatible: one wanted the room warm, the other wanted it cool. The ship was sold out. Nevertheless the purser’s office was able to somehow find us a single cabin so we could split these people up. I am so grateful as their unhappiness could have ruined the trip for everyone. Among our party were our kids and granddaughter, who was three. This is not a trip where you usually see children, but she had an absolutely fabulous time. One night we were looking at the stars and I pointed out Jupiter. She loves astronomy and had seen many pictures of the planet, but the point of light in the sky didnt look like those images. She insisted it wasn’t Jupiter. So we headed for the pilot house to see if the ship had a telescope. Not surprisingly, a crew member stopped us and said we weren’t allowed there except at special times. And that the boat didn’t have a telescope either. And yet, the very next morning that crew member tracked us down and said there was a kids’ science museum at an upcoming port of call which the granddaughter might enjoy. That’s going way beyond the call of duty. And she, in fact, loved the museum when we got there. We had planned a party one night to celebrate the anniversary. The food and drink and service were perfect. What wasn’t perfect was the weather. Just as the party started we hit a squall. Two of our friends were trapped inside their cabin by the wind and rain. Immediately two stalwart members of the crew hurried down there with muscle and umbrellas and escorted our friends to the party. I could go on and on, but you can see how impressed we all were. And the food and amenities were of course lovely. My only gripe was the pricing. I had hoped to get a price break by booking early and including such a large party. Nope. Not much of a break. In fact, a few months before our sail date there was a sale on cabins, but I would have had to cancel my cabins, pay a fee, and then rebook to take advantage of the break. The remaining savings were too small to be worth the trouble. Come on, American Queen. You can do better! They did upgrade our cabin, but I would have rather saved more money. Still, we would sail with them again whenever we can. Looking forward to the autumn cruise up the Tennessee River. Read Less
1 Helpful Vote
Sail Date: June 2018
We both wanted to see a part of the United States that we hadn't seen before and a steamboat tour seemed the best idea. Although we knew that the weather would be hot and humid, it wasn't that terrible and most of the places were ... Read More
We both wanted to see a part of the United States that we hadn't seen before and a steamboat tour seemed the best idea. Although we knew that the weather would be hot and humid, it wasn't that terrible and most of the places were air conditioned. We spent an additional night in Memphis at the start of the cruise. Embarkation was smooth because of early check in the day before. We went on this cruise with long time friends who also thought this was one of the best cruises they had been on too. While the cabins are small, there is so much to do that you don't spend much time in your cabin. I can't say enough about the entertainment, especially the Ensemble. We went to see them each time and loved the way their voices blended together and they were in sync with their choreography. They seemed to really enjoy each other and what they were doing. Especially enjoyed watching Hannah interact with passengers. Liz in the dining room made the meals for us. She was so personable and remembered everything we told her about ourselves. We enjoyed all of our meals on the boat. While some of the ports seemed depressed, the sites that we saw on our hop on hop off buses were great. We went on the post cruise too in New Orleans and found it was well worth the money. We especially liked the World War II museum. I had not initially been planning on going there but was so glad I did. I think everyone should see this museum. Read Less
1 Helpful Vote
Sail Date: June 2018
We just finished cruising the Mississippi on the American Queen Riverboat. What a wonderful trip we had. The food was excellent and they have great selections. If you have special dietary needs they go out of the way to prepare them for ... Read More
We just finished cruising the Mississippi on the American Queen Riverboat. What a wonderful trip we had. The food was excellent and they have great selections. If you have special dietary needs they go out of the way to prepare them for you.The service is impeccable . Beer & wine is free with dinner. There are plenty of activities on the boat and free hop on/hop off excursions that are free in each river port you stop. There are also premium excursions that you buy. We did Angola Prison, A Plantation, and the Vicksburg Civil War Battlegrounds. All are excellent. The entertainment is above any other boat I have been on by far. They are shows nightly and one is better than the other. There was also a sock hop and karaoke nights which are a lot of fun. Music in the bar afterwards as well. And if you just want to relax, you can sit on the front porch in a nice rocking chair, spend some time in the Mark Twain library or just wander the beautiful boat. You just might run into Mark Twain. We will definitely book another trip soon. Read Less
2 Helpful Votes
Sail Date: May 2018
We have long wanted to visit New Orleans and explore towns along the lower Mississippi, so this itinerary was perfect. We opted for the add-on "City Stay" offered by the cruise line. Only one other couple chose this option...it ... Read More
We have long wanted to visit New Orleans and explore towns along the lower Mississippi, so this itinerary was perfect. We opted for the add-on "City Stay" offered by the cruise line. Only one other couple chose this option...it was pricey and did not really offer much more than the basic trip (One night hotel stay is included with the trip, so in effect, this choice only added on one more day.) There were vouchers for a dinner, and admission to some local attractions, as well as a hotel more centrally located and a New Orleans Highlights excursion before embarkation. Embarkation and disembarkation was perhaps the smoothest we've ever witnessed. The ship itself is wonderful, and the staff was extremely friendly and helpful. Service was top notch, as was the entertainment. It was interesting to visit the towns where we docked. We sometimes opted for the included "Hop on-Hop off" bus, and also purchased additional premium excursions at two of the ports, Nottoway and Vicksburg. You get a real feel for the way of life in these towns, and the residents were very friendly and accommodating. Having read some reviews that criticized the food on board, we were not sure what to expect in this regard. However, these fears were misplaced, because every meal was absolutely delicious...as good if not better than what we have experienced on other upscale cruises. Overall, we found this entire experience to be excellent, and are already looking into our next trip with American Queen Sreamboat Company. Read Less
5 Helpful Votes
Sail Date: April 2018
We chose this cruise because it was on my “bucket list,” and the safety of the United States. The boat is beautiful, but could use some maintenance, as far as paint, etc. We were in the Owner’s Suite with ample room, elevated ... Read More
We chose this cruise because it was on my “bucket list,” and the safety of the United States. The boat is beautiful, but could use some maintenance, as far as paint, etc. We were in the Owner’s Suite with ample room, elevated amenities, private veranda, special balcony seating during entertainment in theater. The mattress on the double bed was not comfortable. The butler was very attentive, personable, and efficient. Dining was good but not exceptional. Breakfast and lunch options were buffet or from menu in the main dining room. The dinners were top-notch. Buffet dining was always available at another venue. The bars were tended by very good mixologists. Entertainment was good, considering the size of the boat. Lectures and other activities, such as bingo, were interesting and enjoyable. Service was probably the best part, though some dining staff had some attitude problem. A statement in its brochure said that the boat had an all American staff, and that was a bit of a stretch. The staff was very personable and warm, for the most part. The stops at Nottoway Plantation, Natchez, and Vicksburg were very nice and interesting, but the lower Mississippi doesn’t offer a lot of choices. Perhaps Baton Rogue should be considered. The boat glides smoothly along, pushed by its paddle wheel. It’s very relaxing and calming. Would we do it again? Absolutely, but with lower expectations and a mid range cabin. Read Less
5 Helpful Votes
Sail Date: March 2018
I have long wanted to travel the Mississippi river and finally did it. Picked the American Queen steamboat which is a real steam powered riverboat. Passenger capacity is 450, on this trip there were 358 passengers. Crew was 175. Staff ... Read More
I have long wanted to travel the Mississippi river and finally did it. Picked the American Queen steamboat which is a real steam powered riverboat. Passenger capacity is 450, on this trip there were 358 passengers. Crew was 175. Staff was excellent. They made every effort to make you happy. My table waiters were absolute professionals and accommodated any variation of the dinner meal that was possible. All of the staff were cheerful, pleasant, happy people to be around. My cabin was a luxury cabin that included two writing desks, closet, a couch, arm chair, glass table with 3 chairs, large screen TV and all the drawer space that could possibly be used by two people. The on board entertainment was well worth watching as well as live music in several of the bars on board. Food was good to great with an informal buffet area called the Front Porch open if you didn't wish to go to the main dinning area. The menu was somewhat different between the main dinning area and the Front Porch increasing the food options. The Front Porch had a different version prime rib every night along with chicken or fish. Wine or beer is included with the dinner meal. The boat was clean and well maintained with elevators for those that didn't want to use the stairs to move between decks. There were open seating areas at both the front and rear of the boat for watching the river and boat traffic. On this trip it was cool most days so a light jacket was needed. I spent a lot of time on the observation deck watching the river. The main froward observation area was just out side the Front Porch so you could duck in and get hot coffee, fresh cookies, tea etc, at any time. There was an observation area with bar at the rear of the boat with shade and sun tables, free hot dogs and a great view of the river. There is a small heated pool and an exercise equipment room. And of course the boat has a steam calliope that was played each time we left a dock. The shore activities included extra cost tours that were well received by those the took them according to the folks I talked to. I did not take any of those because the boat had a free sightseeing tour bus at each stop. This was a new arrangement to me called Hop on, Hop off. The buses had a circular route with 4 to 6 stops at various sights. The bus would stop and allow passengers to get off and go see the sight or just wander around town. The next bus would be by in 15 to 20 minutes and you could get back on and go back to the boat or to which ever stop you wanted to visit next. These buses ran continuously for the duration of the stop. I found this a great idea that allowed me to visit those things I wanted and get off the beaten path when I wanted to walk around and explore. Due to the high river levels some of the scheduled stops were changed or shortened. The on board activities included presentations by the "Riverlorian". He spoke about the history of the river, the towns that we were stopping at, stories of life on the river etc. I found those presentations well worth the time and a very interesting. Those were always well attended. Another interesting thing about the boat was the observation are down in the engine room. You could go down there any time of day or night and watch the 1932 steam engines and talk to the one of the watch staff about any of the technical sides of the boat. There were two shows every evening in the Grand Saloon. That provided an opportunity for each of the two dinner seatings to catch the show each night. I enjoyed all the shows I attended. The age group was mostly retired people. I saw one child on the boat who was with his grandparents. He had picked this trip out of several offered by his grandparents. The passengers were a friendly group that seemed to be interested in meeting new people. It was always easy to find a good conversation. Getting on and off the boat was well handled and as painless as is possible. The trip included an overnight stay at the Hilton Riverside. Your bags were picked up from your room and deliver to your stateroom by the time you boarded the boat. A similar system was used on disembarkation day. You placed your bags outside your stateroom the night before and they were on the shore close to your preferred method of transportation as you got off the boat. All in all I rate the experience as very good. Read Less
Sail Date: February 2018
I took this cruise in February of 2018. I am under 40 and from Australia. Overall, I really enjoyed many aspects of this cruise. However, I feel, for the amount of money spent, AQSC really needs to up its game in some aspects. Booking: ... Read More
I took this cruise in February of 2018. I am under 40 and from Australia. Overall, I really enjoyed many aspects of this cruise. However, I feel, for the amount of money spent, AQSC really needs to up its game in some aspects. Booking: The company does not allow online bookings for international travellers. This is one of the most ridiculous things ever. In the digital age I really don't think they understand how many customers they lose by not having this function. This forces us to go through local agents who charge commissions and don't have access to the cheaper rates the company advertises online for US passengers.WHY?! This really needs to change. Demographics: Most of the people on this cruise were senior citizens from the US,. Personally, I had no problem socialising with the older crowd at dinner and such. Saying that, in some ports I gave up using the free bus and just walked between attractions as the loading/unloading of the bus was slowed down by the elderly. I also noticed the ship was dead of life after dinner/show. Cabin: I had single inside cabin next to the laundry. I found this more than ample for what I needed. I had no noise from the laundry which was one of my biggest concerns. The room was very clean. I thoroughly enjoyed that they played both Gone with the Wind and Showboat during the voyage. My only negative was the shower. I am 180cm (5ft 10) guy and the shower was very small - I was nearly touching the ceiling. Public Rooms: FANTASTIC. So full of character and delight. Surprisingly, I found not many people used the rooms other than just before dinner. Most seemed to retire to their cabins. I think this may be to do with the lack of onboard activities. Onboard Activities: There really wasn't much to do on board. I found the shows pretty bad for the price you pay for the cruise. The river talks always seemed to be at a time that when you couldn't attend. It would be great if they could introduce more onboard activities like art classes, or games etc Dining: YUM! I found the food just as good as many of the sea cruises I have completed. The wait staff were so friendly and amazingly helpful. Dining was always a treat and I am not sure why other reviews have said it was bad. I could not fault the dinner service. Ports: I loved all the ports. We spent appropriate times in all ports except Baton Rouge. The boat arrived on a day where everything was closed and we were there for two days. This was pretty bad planning by the AQSC. The free bus service is great (although refer to my previous comments about walking instead in some ports). Read Less
American Queen Ratings
Category Editor Member
Cabins 4.0 0.0
Dining 5.0 0.0
Entertainment 4.0 0.0
Public Rooms 4.0 0.0
Fitness Recreation 3.0 0.0
Family 1.0 0.0
Shore Excursion 5.0 0.0
Enrichment 5.0 0.0
Service 4.0 0.0
Value For Money 4.0 0.0
Rates 5.0 0.0

Find a Cruise

Easily compare prices from multiple sites with one click
Compare and book excursions for your next cruise