1 Helpful Vote
Sail Date: July 2011
My wife and I had a wonderful cruise on the Queen of the West on the Columbia River. The accommodations were comfortable and the ship's staff could not have been any better. The cruise is well planned, with a variety of activities on ... Read More
My wife and I had a wonderful cruise on the Queen of the West on the Columbia River. The accommodations were comfortable and the ship's staff could not have been any better. The cruise is well planned, with a variety of activities on board and on shore to keep everyone busy and active. The food is wonderful with a variety that should please anyone. I was pleased that smaller portions were available if requested. We met many interesting people from all over the U.S. at meals and cocktails. Cocktail hour is open bar, quite nice really. Some other highlights: bus tour to Mt. St. Helen's, jet boats on the Snake River, traversing five or six huge river locks, wildlife spotting like bighorn sheep and bald eagles, the views on the Columbia River, lectures on history and and geology by the ship's experts on the area. Great time, well worth the money. Read Less
Sail Date: September 2011
My wife and I had a great time on the seven-night ACL cruise from Portland to Astoria, OR and then back up the Columbia and Snake Rivers to Clarkston, WA. We both love history, scenery, and small ship cruising, so this trip was a perfect ... Read More
My wife and I had a great time on the seven-night ACL cruise from Portland to Astoria, OR and then back up the Columbia and Snake Rivers to Clarkston, WA. We both love history, scenery, and small ship cruising, so this trip was a perfect fit. As always with ACL, greeting, embarkation, and orientation were very friendly and well managed. There were three individuals handling "cruise director" types of functions, thus overall organization of the the trip was outstanding. Our cabin was excellent--clean, well-maintained, and properly furnished. The dining room was fairly well managed. Service was slow at times, and the chef "missed the boat" on a few dishes. All-in-all, these were not major problems. Inclusion of wine with lunch and dinner and a full-scale cocktail hour every evening before dinner is an ACL tradition. We thought the shore excursions were very well planned and executed and that the prices were fair. The trip to mount St. Helens was a particular highlight as was the one to the Lewis and Clark fort outside Astoria. We have always had a good experience on ACL and look forward to Alaska next year. Read Less
Sail Date: October 2011
Last month I had the pleasure to experience a cruise on the Columbia and Snake Rivers in the Pacific Northwest aboard American Cruise Lines "Queen of the West". The itinerary included ports of call on both the Washington ... Read More
Last month I had the pleasure to experience a cruise on the Columbia and Snake Rivers in the Pacific Northwest aboard American Cruise Lines "Queen of the West". The itinerary included ports of call on both the Washington and Oregon shores. ACL offered many interesting land excursions along the way. The most memorable stops for me on this cruise were the trip to Mount St Helen and the Jet Boat ride in Hells Canyon on the Snake River. The onboard lecturer kept the passengers informed about the local history of the areas we were visiting. The food was great and we were offered a choice of two or three entrees for lunch and dinner. The chef would prepare a "special order" if necessary. Snacks and soda's are available 24 hours. The staterooms on the Queen of the West are roomy, however the bathrooms are not as large as on ACL's other ships and they lack storage space. Each room has individually controlled heating and air conditioning and satellite TV. They have large picture windows, but unfortunately they do not open. Many of the staterooms have a small veranda which is great for viewing the scenery. The ship also has a passenger elevator and there is always a crew member willing to assist with wheelchair operation on and off the ship. Many of the passengers I have sailed with feel the same as I, they like the informal "SMALL SHIP" experience of sailing the rivers of America with ACL. Most of the passengers were retired and many, like me, were repeat passengers. We enjoyed discussing the itineraries and our experiences on the various cruises we had taken in the past. The staffs on the ACL ships go out of their way to meet your every need and make your cruise vacation a memorable experience. I was reacquainted with four staff members with whom I have previous sailed. It was great seeing those familiar faces. Most of the cruises I have taken were with my mother or another family member, however I have felt completely comfortable traveling alone with ACL as a single lady. If you are looking for a casino, swimming pool, or nightly "show" entertainment, American Cruise Lines is probably not for you, but if want a nice relaxing vacation aboard a small cruise ship with other passengers who have the same interest, they cannot be beat. I am currently booked for my 34th ACL cruise which will be Memphis to Nashville on their new boat the "Queen of the Mississippi" in the summer of 2012. Read Less
1 Helpful Vote
Sail Date: May 2012
After taking Amtrak from Memphis to Spokane, I stayed at the Hilton Garden Inn at the airport. ACL had a special rate which included the transfer to Clarkston, WA to board the Queen of the West. The drive to the port was so lovely, ... Read More
After taking Amtrak from Memphis to Spokane, I stayed at the Hilton Garden Inn at the airport. ACL had a special rate which included the transfer to Clarkston, WA to board the Queen of the West. The drive to the port was so lovely, driving through "dune-like" wheat fields. We boarded and after a lovely lunch started cruising the Columbia River. I loved my spacious stateroom which had the feeling of a bedroom complete with comfy bedding. The bathroom is roomy and I enjoyed all the storage space including a closet. I was impressed with housekeeping. My room was always kept very neat and clean. The toiletry items were always replaced without asking. I have to say that the boat is kept immaculate. Dining service was impeccable and the menu was adapted to the itinerary. The salmon was delicious. I like mine well-done and it was always served the way I liked it. I like a lot of vegetables which I got. In fact all the items were wonderful. One thing I liked was the fact that I could have half-portions when desired. I couldn't stay away from the desserts. Unfortunately, I put back the weight I lost before I went on the cruise. There were fitness machines on the top deck. I should have taken advantage of them. The hotel staff was great. Questions were always answered promptly. This included the captain who was so friendly and accessible to passengers when the boat was not underway. The cruise director and lecturer must be commended. Chris, the cruise director played a great game of bingo as well as making fun during other varied activities. Wish he could have sung for us. He has a broadway-style voice. Todd, the lecturer was unbelievable. Each day, he took us from the beginning of the Lewis & Clark journey to the end...often in costume. I'm planning on going to Alaska on ACL's American Spirit next year. He said he may be there as a lecturer. I enjoyed the banjo player who performed one evening. He reminded me of Eddie Peabody. The audience loved his talent. What a fantastic itinerary. The scenery is absolutely beautiful...from forests to desert to gorges of rock. Tours were well planned. Unfortunately, Mt St Helens was snow-bound so we couldn't get to the visitor's center but it still was a wonderful tour. A real highlight was coming into Portland on the Willamette River, turning my head left to right...I saw 4 snow-covered mountains...Mt Adams, Mt Hood, Mt Ranier and Mt St Helens. When we got to Portland, someone was playing the calliope. It's always a joy to hear it. I definitely want to take this cruise again...maybe in reverse such as Portland to Clarkston. I guess the review is supposed to include pros and cons but I can't think of any negative comments to make. The cruise was beautiful, relaxing and fun. Read Less
Sail Date: August 2012
A grand old lady refurbished several times but in great shape. If you are looking for music, dancing and lavish entertainment, you are on the wrong cruise. We embarked from Clarkston, WA for a very interesting and informative almost ... Read More
A grand old lady refurbished several times but in great shape. If you are looking for music, dancing and lavish entertainment, you are on the wrong cruise. We embarked from Clarkston, WA for a very interesting and informative almost 500 mile journey to Portland, OR. The staterooms are small but adequate for 2 with a decent shower; and a small balcony. Two large public rooms and a very small Library. As we were on the river for much of the time, the large viewing area on the top deck (covered and uncovered) was very adequate. Only 4 decks with stairs and a small elevator. The Queen holds about 120 of the most enjoyable passengers I have ever had the pleasure of cruising with; and we got to meet them all from almost all 50 states at meals (open seating) and cocktail hour which includes top drawer liquor and wines. Food was very good; and you can choose smaller portions if you desire. The service was outstanding by the stewards, wait staff, crew and the Captain who was always available. This jaunt followed the Lewis & Clarke expedition and Todd our expert and guide seemed to have known them personally. Tours were very interesting and informative handled expertly by our cruise director. Mount St. Helen's was a MUST SEE! While aboard and cruising we went through several locks which dropped us almost 100 feet at each location; quite a sight and photo op as was the wind and kite surfers at the Columbia Gorge. All in all an experience I would strongly recommend. Read Less
Sail Date: August 2012
Thoughts of a vacation and, more specifically, a cruise came into our minds. Decision making, planning, all must be done. When that is accomplished, all-encompassing thoughts of anticipation become overwhelming. We have had many trips on ... Read More
Thoughts of a vacation and, more specifically, a cruise came into our minds. Decision making, planning, all must be done. When that is accomplished, all-encompassing thoughts of anticipation become overwhelming. We have had many trips on the large cruise ships with many thousands of passengers. While those trips were very special, we thought the novelty of experiencing a small-ship venue, and especially a Paddle Wheeler, would be most interesting. Indeed it was: For starters there is a great satisfaction in knowing our support is all toward the United States. From the vessel, its crew and food we were to experience "home grown." The hard-working staff of young people greeted us with friendly smiles and performed their tasks in a diligent and thorough manner. We would be remiss not to mention the very comfortable beds--such a plus at the end of the day. We enjoyed the menu selections and found the food to be done to perfection. The open seating of eight guests to a table allowed us to explore the diverse backgrounds and interests of each person, and when we would meet them in the stairwell or elevator, they were no longer strangers. Interestingly enough, we hope to see those who do not live too far from us. The banjo player, piano-bass combo and songs of the sea were good evenings of entertainment. And, of course, the historian flavored the trip with much educational and interesting lectures which brought the Lewis & Clark experience to reality. And this sums up our post thoughts of the cruise. Small-ship cruising is a venture we would like to continue. We enjoyed the friendliness of seeing the same people, enjoying happy hour each evening with them, not having to walk the long corridors. We are left with a keen sense of history and appreciation of the early exploration of Lewis & Clark, coupled together with touring the scenic vistas of the United States of America. Read Less
1 Helpful Vote
Sail Date: August 2013
Cruising the Columbia and Snake Rivers, from Clarkston, WA to Portland, OR, on the Queen of the West, our fifth trip with American Cruise Lines (ACL), was fascinating. The scenery was often breath-taking, especially in the Columbia Gorge, ... Read More
Cruising the Columbia and Snake Rivers, from Clarkston, WA to Portland, OR, on the Queen of the West, our fifth trip with American Cruise Lines (ACL), was fascinating. The scenery was often breath-taking, especially in the Columbia Gorge, and the many examples of the awesome power of Nature were humbling, particularly learning about the formation of the gorge and the Mt. Saint Helens eruption. Most impressive of the shore excursions were the Mt. Saint Helens interpretive center, especially the two videos, the Astoria maritime museum and Ft Clatsop. The Queen of the West, while not quite as impressive as ACL's new Queen of the Mississippi, was very comfortable and immaculately maintained, the staterooms had all the comforts one would wish. As always, the relaxed but pampered experience provided by the staff was a highlight. The friendly, skilled and caring attitude of the staff has been one of the best features of all our cruises with ACL. The small number of passengers (106 on this trip), open seating dining and the wonderful cocktail hour enabled meeting lots of new people in a very convivial setting. As on previous cruises, we met people with whom we'll keep in touch and cruise again. All in all, it was a very enjoyable cruise. Read Less
3 Helpful Votes
Sail Date: May 2014
The Queen of the West docked at the Red Lion Hotel at Jantzen Beach in Portland. Boarding was easy with our bags picked up from our room in the hotel. We boarded about 10:30 am and joined our new shipmates in the lounge. Our room was ready ... Read More
The Queen of the West docked at the Red Lion Hotel at Jantzen Beach in Portland. Boarding was easy with our bags picked up from our room in the hotel. We boarded about 10:30 am and joined our new shipmates in the lounge. Our room was ready about noon and lunch was served at 12;30. The meals are good and include wine or beer at lunch and dinner. They had a cocktail hour every day at 5:30 with free drinks and dinner at 6:30. Most of the cruise passengers are older and well traveled. They were a great group. The cabins are small, but have plenty of storage space for a weeks cruise. The bathrooms are very compact and there is plenty of hot water. Snacks, coffee and soft drinks are available in the lounges any time you want them. The staff was well trained and a great group of hard working young people from all over the U.S. There were shore excursions included with the cruise and also premium excursions that cost extra. Debarkation was well organized with most people using the bus transfer to Spokane, WA. ($75/ea) as there are few flights from Lewiston, ID. Rental cars are available at the Lewiston Airport (10am on Saturday) and the cost with drop off fees are about $150. plus gas, for 24 hours. We had local entertainment that was excellent.   Read Less
2 Helpful Votes
Sail Date: July 2014
This cruise exceeded all our expectations. The only negative is that the cabins were much smaller than advertised though still ample. The balconies were small and not private being shared with two other cabins. Nonetheless, the efficiency ... Read More
This cruise exceeded all our expectations. The only negative is that the cabins were much smaller than advertised though still ample. The balconies were small and not private being shared with two other cabins. Nonetheless, the efficiency and personal touches of the cruise lines was evident in the reception, tours, social hours, evening programs, and especially the meals. I told the chef personally that we had a wonderful epicurean experience that happened to occur on a cruise. The cleaning and wait staff were personable, intelligent and hardworking attesting the thorough hiring criteria of the company. Most had college degrees or were college students and easily interacted with the passengers, most of whom were retired professionals. We were so pleased we booked another cruise next year. Read Less
6 Helpful Votes
Sail Date: July 2014
I selected ACL's cruise down the Snake and Columbia Rivers for several reasons: I'm interested in the Lewis and Clark expedition, I wanted to see the landscape of the Inland Northwest, and my earlier cruise with ACL (the Lower ... Read More
I selected ACL's cruise down the Snake and Columbia Rivers for several reasons: I'm interested in the Lewis and Clark expedition, I wanted to see the landscape of the Inland Northwest, and my earlier cruise with ACL (the Lower Mississippi) was such a treat that I wanted to travel with the company again. The Snake/Columbia River trip was one of the best I'd ever taken, and I have been traveling extensively for 52 years. My booking was handled politely and expeditiously by Sean at the ACL office, and I received all necessary papers and notices on time and in order before my departure. The itinerary, from Lewiston, ID, to Astoria, OR, was first rate. The excursions were diverse and fascinating, with excellent guides-- there was something for everyone. When we were under way, the staff always devised something fun to do, like sailing kites off the deck. Though the cabins on the paddlewheeler Queen of the West are somewhat smaller than on the Queen of the Mississippi, my room was perfectly acceptable --clean and comfortable. The company has, incidentally, just launched a new ship built to their specifications, so they are always upgrading. The service is excellent. You can tell immediately that the staff are very well trained: these young people are friendly, polite, and capable. In addition, the lecturers were outstanding. Because of my interest in history, I asked a lot of questions-- and got the answers. Above all, the cruise director was very responsive to our needs-- she even made special arrangements for me to fit in an extra excursion in Astoria. I especially enjoyed the afternoon happy hour, with included drinks, wine, and an extensive selection of hors d'oeuvres. It was a great chance to meet with the other passengers and compare notes. The ship is small, about 100 passengers, so you have an opportunity to meet like-minded, friendly people from all over the country. The food is excellent. I am a vegetarian, and the chef had no problem accommodating my needs. I have already signed up for my third ACL cruise, and I plan to take many more. Read Less
3 Helpful Votes
Sail Date: May 2015
The highlight of the trip was the resource person, Todd Webber, who took the part of Mariwether Lewis telling the history of the expedition. Richland the try cities site of the Hanford Nuclear facility. Getting to know the ... Read More
The highlight of the trip was the resource person, Todd Webber, who took the part of Mariwether Lewis telling the history of the expedition. Richland the try cities site of the Hanford Nuclear facility. Getting to know the resourcefulness of the bus driver, Cindy, as she chatters through our trips. Morning visit to Sacajawea State Park and museum located at the confluence of the Snake and Columbia where the expedition camped. Afternoon visit to Hanford Reach Museum was packed with atomic energy information as it related to the people living in the trycities during the 40's. Huge amount of information about the Missoula flood which gouged out the Snake and Columbia Rivers. June 1 The Dales, OR. Columbia Gorge Discovery Center in the morning. More geology, local history and raptor show. Afternoon visit the museum was a surprise with Rodan room as packed as the Paris studio. June 2 Stevenson OR. The Bonneville Dam was a treat with an opportunity to see through windows several species of fish struggling up stream. June 3 Kalama, WA Trip to Mt St Helens blast center ended at Weyerhaeuser Center when the mountain hidden. The center was informative about logging the damaged trees as well a reforestation. June 4 Astoria, OR (the home of the Goonies) Trip through the city to the column which was under renovation. Fortunately, the view of the Pacific was spectacular. Then off to Fort Clatsop where the expedition over-wintered. Good visitors center. Afternoon we toured the Colombia River Maritime Museum at our leisure. Impressive the number of known shipwrecks around the mouth of the river. June 5 Portland Morning Todd covered the fates of several corps members. Tour of the city limited by the Rose Festival. The rose gardens were spectacular. Read Less
4 Helpful Votes
Sail Date: June 2015
I have always had an interest in the rivers of North America. I enjoy boats and water. It was extremely comfortable cruising on the restored Queen of the West, stern wheeler up the Columbia and Snake Rivers of Oregon and Washington. ... Read More
I have always had an interest in the rivers of North America. I enjoy boats and water. It was extremely comfortable cruising on the restored Queen of the West, stern wheeler up the Columbia and Snake Rivers of Oregon and Washington. Service was excellent. One of my favorite times was having breakfast on the bow while viewing the majesty of the mountains and listening to our on board guide Todd Weber. Tears came to my eyes with the beauty I was seeing. Todd gave a talk about the Lewis and Clark expeditions in this area. Hearing the history regarding the discovery and developing of this part of our country added to the full experience of the cruise. I truly like having guides on board to ask questions and expand the trip. The shore excursions were fun and interesting. There were historical excursions, such as the Fort of Lewis and Clark,and there were visits to a world renowned Rodeo which is in the town of Pendleton where the well known wool manufacturer is also located. Most of all the scenery impresses me the most when I travel. Yes I will be going again in June 2017. Read Less
5 Helpful Votes
Sail Date: June 2015
We were one of the first 6 to board this ship in Lewiston. Warner kindly let us on a bit earlier as we waited in the lounge area for our rooms to be ready. Warner knew his job and we were disappointed to see him go after day one. He just ... Read More
We were one of the first 6 to board this ship in Lewiston. Warner kindly let us on a bit earlier as we waited in the lounge area for our rooms to be ready. Warner knew his job and we were disappointed to see him go after day one. He just had a way with him that made you feel special, the lass that took his place was not as confident and we found she just didn't have that personable ability that Warner had. The faux enthusiasm reminded of us of a UK comedy TV program," Hi de hi." Gladys, who had a similar job of gathering the groups to impart information to holiday makers, also spoke through a microphone with similar gusto. The rooms, although smaller than other river cruises in Europe were of a similar standard, as was the food. The Americans on board were all part of the great experience we had on this cruise. We were travelling with friends, a Texan couple, so were weren't strangers to the ways of the locals!!! Having said that, we became of interest to some Americans as we were yet again, the only New Zealanders on board. As Kiwis we are well travelled and enjoyed very much the history of the Colombia Snake river and excursions. I would like to mention Cindy one of the tour guides and driver of bus 1. What an amazing lady, so entertaining and a wealth of knowledge, and (some made up nonsence which had us in hysterics). She has the gift of the gab as we would say back here at home, and although she is contracted to do this job, don't let go of this lady, such a huge asset to have. It was a ship shape affair with all staff tending to our needs of feeding and cleaning our rooms, they must be exhausted each night, but they just carried on like troopers. All in all a most successful and interesting look into Pacific North West Area of the USA. We would highly recommend this particular boat cruise to anyone interested in the history and scenery of this area. We finally finished this trip in Portland, refreshed and satisfied with our choice. Will definitely be interested at another cruise at some stage. Read Less
6 Helpful Votes
Sail Date: June 2015
I noted the last review was written by our New Zealand friends. Sailing with friends almost always makes up the bumps that occur when traveling. Our cruise on the Queen of the West was virtually without bumps. I met Captain Simmons ... Read More
I noted the last review was written by our New Zealand friends. Sailing with friends almost always makes up the bumps that occur when traveling. Our cruise on the Queen of the West was virtually without bumps. I met Captain Simmons right away and it quickly became evident that he has passed on to his crew his philosophy of taking care of his passengers. Warner gave us a great first day and it was really difficult for his replacement to live up to his enthusiasm. Jess, our tour guide, was a Mouseketeer reincarnated with a bubbly personality. Cindy, driver of bus #1, could make her living as a standup comedian! When she wasn't providing descriptions and history for our tours, she filled the gaps with humor that kept us in stitches. After our lucky first ride with her, I would "sprint" to her bus to grab seats for my wife and NZ friends. The crew was made up of young college students who served our well prepared meals then changed into their housekeeping duds to make up our rooms. The rooms are small but expected. Our onboard narrator was outstanding and made the history of not only Lewis & Clark but of Oregon as a territory and state great fun; he was quite a story-teller. I would be remiss if I didn't mention Dave and Bo, a really amazing pair of entertainers, Dave on his piano and Bo on the string bass. All in all a fun week with perfect weather and good friends Read Less
9 Helpful Votes
Sail Date: September 2015
We sailed with American Cruise Lines on the Queen of the West from Clarkston, WA to Portland, OR along the Snake and Columbia Rivers. Although this small paddlewheel-style ship (120 passengers) is nothing special to look at, the ... Read More
We sailed with American Cruise Lines on the Queen of the West from Clarkston, WA to Portland, OR along the Snake and Columbia Rivers. Although this small paddlewheel-style ship (120 passengers) is nothing special to look at, the experience is excellent. Meals were plentiful and delicious. Wine flowed at lunch and dinner. The sights along the way - dams, locks, waterfalls, wineries, volcanos - and tons of Lewis & Clark history - make the trip very worthwhile. Despite some overcrowding at full capacity, the staff handled the entire week, not without some adversities, with grace and dignity. We have traveled 6 other times with American and will cruise with them again in the near future. If you have a clear understanding of the type of cruise you are embarking on, you will have a delightful time. We became close with two other couples plus the wine specialist Reggie and her husband. This is the type of cruise where you can make new friends, with both fellow passengers and special staff. Cabins are small but adequate. Bring some of your own hangers! Bathrooms are small but hot water is plentiful. We spent much time in the main lounge, on the top deck, and away on excursions. Or at meals! Read Less
14 Helpful Votes
Sail Date: October 2015
This was my second cruise with American Cruise Lines. It was also my first visit to the Pacific Northwest with the exception of a trip to Seattle many years ago. The cruise was to Clarkston, WA to Portland, OR with ports of Richland, WA; ... Read More
This was my second cruise with American Cruise Lines. It was also my first visit to the Pacific Northwest with the exception of a trip to Seattle many years ago. The cruise was to Clarkston, WA to Portland, OR with ports of Richland, WA; The Dalles, OR; Stevenson, WA; Port Kalama, WA; Astoria, OR and Portland, OR. I loved being in this part of the U.S. on a river cruise. It is truly a spectacular way to see the country via the river. The highlight of the cruise for me was seeing Mt. St. Helen's. I was in a cabin with a window (non-balcony) that I shared with a friend. There were two twin beds and plenty of storage/closet space for two people. The bathroom is small and is similar in size to an oceanview cabin bathroom on a large cruise ship. The cabin was very comfortable for a week on the river. The upper deck has outside seating with tables and chairs as well as rocking chairs, so I didn't miss having a balcony at all. There are also some chairs and loungers on the bow of each deck where one can sit outside. My cabin was kept very clean throughout the cruise. The food, dining service, enrichment activities (lectures) and shore excursions were all very good to excellent. Entertainment was good, but I would have liked a bit more variety. There are 120 passengers and everyone was friendly. There is a daily cocktail hour and it's a nice opportunity to meet others. If you would like a unique trip through the Pacific Northwest, this cruise is it Read Less
1 Helpful Vote
Sail Date: June 2016
We have taken cruises before, but this was exceptional. Not only was the scenery, excursions and boat travel wonderful, the service was beyond compare. You could tell many of the servers were college students in the service field. They ... Read More
We have taken cruises before, but this was exceptional. Not only was the scenery, excursions and boat travel wonderful, the service was beyond compare. You could tell many of the servers were college students in the service field. They were ready for every request and were always extremely gracious. I walked away in awe, thinking this cannot be matched. We shall see. We will surely take another cruise with this cruise line. My wife does not like big waves on the open ocean, so this solved that problem. We enjoyed the history of the river, with lots of information on Lewis and Clark. The ports were very welcoming with many interesting sites. We started in the desert areas of eastern Washington and Oregon and finished in Astoria, on the Pacific coast. We took a trip to Mount Saint Helens, the Gorge with waterfalls, huge dams and more. We were able to walk around the port cities, and the locks were quite a drop. I believe some of the biggest drops of any locks in the world. Read Less
2 Helpful Votes
Sail Date: August 2016
We chose this cruise for several reasons: 1. This was our 7th cruise with America Cruise Lines (ACL) so we knew we could expect the best of everything. As before, we were not disappointed. 2. ACL has wonderful speakers and tour ... Read More
We chose this cruise for several reasons: 1. This was our 7th cruise with America Cruise Lines (ACL) so we knew we could expect the best of everything. As before, we were not disappointed. 2. ACL has wonderful speakers and tour leaders and those people on this cruise were phenomenal. They book local entertainers which adds a lot to the evening fun. 3. The food and accommodations are wonderful; always to be looked forward to. 4. The shore excursions are always well planned and the bus drivers do a great job talking about that tour area's history, points of interest, people of note, etc. 5. One of our favorite parts of traveling with ACL is that we don't have to worry about anything. Passengers are politely reminded of tour departure and return times, what kind of weather to expect, alternatives to a planned tour, etc. 6. It's nice to have someone else make some of the decisions for you and to have them be right. That really jumps up the relaxation factor. 7. The boats/ships are small and maneuverable with a limited number of passengers, usually no more than 150, and rarely that many. We've been on large cruise ships and won't be going back. Large ships are crowded, impersonal, and difficult to get on and off of - too much hassle for a relaxing time. NOTE: We sailed from Portland, Oregon; it needs to be added to your list of ports. Read Less
3 Helpful Votes
Sail Date: August 2016
This was our first cruise with American Cruise Lines. We wanted to see another part of the country and this met our request. this was a unique experience for my wife and I. We celebrated our 50 th anniversary. The crew was very good, as ... Read More
This was our first cruise with American Cruise Lines. We wanted to see another part of the country and this met our request. this was a unique experience for my wife and I. We celebrated our 50 th anniversary. The crew was very good, as well as the food. We found it to be a very intimate experience. Having set down meals was a bonus. Ample food. Enjoyed the cocktail hour also. Met people from all over the country. The room was a bit small but it served its purpose. Enjoyed the various stops along the river. The scenery was worth taking of pictures. The locks always intrigued me, being from Sault Ste Marie Mich. many years ago. Enjoyed conversations with Captain Simmons, my having been in the NAVY. We have referred several of our friends to look into cruising with ACL. We are looking into the Alaska cruise possibly next year. Read Less
2 Helpful Votes
Sail Date: September 2016
We chose this cruise because our love of the American west and our history on the beautiful Columbia River.The Lewis and Clark history was part of this trip with a wonderful narrator on board. We toured the Maritime Museum in Astor, Mt. ... Read More
We chose this cruise because our love of the American west and our history on the beautiful Columbia River.The Lewis and Clark history was part of this trip with a wonderful narrator on board. We toured the Maritime Museum in Astor, Mt. St. Helen's, Multhomah Falls and a pass thru the locks on the Hood River all as part of the trip. There were other side excursions available as well. We chose to spend as much time on board as possible. The staff is well trained, friendly and courteous. The Queen of the West was our first choice as this ship is small - 100 passengers and met my "bucket list" to go on a paddlewheeler. If you want a noisy casino or all night bars...this is not your cruise. If you are looking for intimate, relaxing, private and casual cruising, this is it. I can't wait to return. Oh, did I mention the food? All you could ever eat and wonderful. I'll be eating yogurt for the next couple of weeks. We're still sharing our pictures with friends and encourage them to consider this cruise line...where ever they wish to travel. American Cruise lines handled all our needs including additional hotel reservations prior to the boarding and assistance when we left. Give it a try - you'll love every minute. Read Less
2 Helpful Votes
Sail Date: September 2016
The tour was fun and informative but the best part was the incredible attention that we received. My wife requires a wheelchair and from the captain on down we were taken care of. The staff went out of their way to accommodate us and to ... Read More
The tour was fun and informative but the best part was the incredible attention that we received. My wife requires a wheelchair and from the captain on down we were taken care of. The staff went out of their way to accommodate us and to be sure that we were included in every excursions. The food was excellent and the accommodations comfortable. The captain was always accessible and the staff first rate. Young people scurrying around to make sure all the guests were cared for. They went out of their way to call us by name and check on us to see that we were happy and comfortable. The trip on the Columbia River was truly exciting and the scenery was breathtaking. We learned so much about the area and saw so many beautiful sites. We have recommended American Cruise Line to friends and family and they will always be our first choice for a travel adventure. Read Less
26 Helpful Votes
Sail Date: October 2016
Wanted to visit wineries and see the nature of the area. Always wanted to go see Mount Saint Helens and Mutlanomah Falls. The ship was clean, comfortable and attractive. Plenty of public lounges to relax in. The guest rooms were ... Read More
Wanted to visit wineries and see the nature of the area. Always wanted to go see Mount Saint Helens and Mutlanomah Falls. The ship was clean, comfortable and attractive. Plenty of public lounges to relax in. The guest rooms were comfortable, but smaller than expected. We used the balcony each morning and often had coffee out there as we watched the passing scenery go by. The lecturer and historian was enriching, entertaining and engaging. He knew the history of the area as spoke a lot of the Lewis and Clark expedition. Bus drivers were also narrators that added to the tours. The tours were well organized and took us to places like Bonaville Dam, Ft. Clatsop (Lewis and Clark's camp), Pendleton and various museums and historic places. The food is a big part of the onboard experience. The food was consistently good with local seafood and local recipes used by the chefs. The dining room servers were always friendly and mostly college students. Hoping to do another American Cruise Lines trip, maybe in Alaska soon. Read Less
1 Helpful Vote
Sail Date: April 2017
Because of the length and the location. We love to cruise because it is a great way to see several places without packing and unpacking. Also, great to know where you can have great meals every day. The Columbia River area has always ... Read More
Because of the length and the location. We love to cruise because it is a great way to see several places without packing and unpacking. Also, great to know where you can have great meals every day. The Columbia River area has always been of interest to us. We were not disappointed. Even though it was early in the season, we had good enough weather to enjoy being outside at the ports. We enjoyed the tours and feel they were well-chosen. The Queen of the West was a fun ship to be on. We especially enjoyed the evening entertainment on this ship and hope they will continue to invite the artists on future voyages. We enjoyed the fact that there were only ninety-one people on board which gave us a chance to meet several very nice people. We enjoyed being able to move around at meal times and sit with different people. Read Less
2 Helpful Votes
Sail Date: May 2017
My wife chose this as our first cruise. I follow the History of the American West and my interest was peaked. God made all the reservations and everything as this was her first vacation planning adventure. We came to relax and let ... Read More
My wife chose this as our first cruise. I follow the History of the American West and my interest was peaked. God made all the reservations and everything as this was her first vacation planning adventure. We came to relax and let Miss America solve World Peace and World Hunger as she was more qualified than us. Very good trip with open seating for all meals. You were NOT assigned a table. In addition ship had 193 people on it and it was just fun to enjoy the scenery, the lock system and trips to Mt St Helena and the Gorge Museum in which the curator did a fantastic job, but no one went to see it. The towns we stopped at were small and some did not even have a Wal Mart. So evidently it was not an official city in the USA without a Walmart. We shop at COSTCO. The historian who gave various talks with slides on the Lewis & Clark Expedition did it with a little humor and it was not a dry college lecture. Had a 1 on 1 with him as the fur trappers were the precursors to the the settlement of the American West even though they were not mention in the L&C Diaries. Had a poor PR Dept If you want to see the West and just relax this is a trip for you.. Read Less
4 Helpful Votes
Sail Date: May 2017
Wanted to see the Columbia and Snake rivers. While this boat was an older one and cabins were a bit small, the overall trip was excellent throughout the cruise, from top to bottom, from the captain to the daily servers, cruise and hotel ... Read More
Wanted to see the Columbia and Snake rivers. While this boat was an older one and cabins were a bit small, the overall trip was excellent throughout the cruise, from top to bottom, from the captain to the daily servers, cruise and hotel director to cabin attendants. We've traveled extensively internationally and domestically, and we can say the service was as good as it gets.. Also, entertainment and lectures were enjoyable and instructive. Food was good in general with a few low points, but overall it was good. Cabin was clean and well attended, though small, around 150 sf. The scenery was wonderful and when we had an excursion, we had plenty time to enjoy the trip. Excursions covered the main sites along the route and we were well informed about the sites before leaving the boat. Bus driver was informative, friendly and helpful. Departures and arrival times were generally on time, but we were on vacation, so that was not of concern. Read Less
Queen of the West Ratings
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