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12 Helpful Votes
Sail Date: June 2019
This was our 13th cruise and third with Celebrity. We sailed on Equinox in 2016 and Silhouette in 2013. Lately we sailed on Oceania and Azamara, and it was interesting to see how it would be to go from Oceania back to Celebrity. So ... Read More
This was our 13th cruise and third with Celebrity. We sailed on Equinox in 2016 and Silhouette in 2013. Lately we sailed on Oceania and Azamara, and it was interesting to see how it would be to go from Oceania back to Celebrity. So first, is Celebrity going down the hill as many posters claim? In our opinion, the answer is NO. We actually have seen some things improved compared to our previous Celebrity sailings, I will go into more details later. Second, can you go back from Oceania to Celebrity? The answer is YES, as long as you come with proper expectations. Don't expect service and food similar to Oceania - they are in a different league. But you can still have a very enjoyable experience on Celebrity. Now to some details. Entertainment: very good most of the time, beats Oceania hands down. The ship is very alive in the evening, the shows are very professional and evening activities are very attractive. We were especially impressed with guest entertainers, the productions shows were just okay. Buffet: We liked the buffet very much. Huge selection and pretty good quality most of the tiime. It is nowhere close Oceania, but it's pretty similar to a decent buffet on land. Not a gourmet food, but good overall. And many new items daily which is also not what I remember from the Equinox. Very crowded on sea days, finding a table was a real challenge. MDR was a bit disappointing. I wouldn't call it bad, just not inspiring. Presentation is good, the taste so so, with few exceptions. Deserts are amazing, probably among the best we had on any ship. We also liked the fact that buffet is open long hours, unlike Oceania and Azamara where after 10pm there is nothing to eat except room service. Service: good overall, considering the amount of passenger and crew passengers ratio. The wait for coffee can still be long, but they are trying their best. Just take it with patience and smile and don't expect the service to match Oceania. The staff is very friendly and helpful. Excursions: expensive as usual, but very well organized most of the time, with few exceptions. Mostly very good guides, and the groups were fairly small on most occasions (around 20-30 people). Daily activities: a bit disappointing. We were missing the art seminars and guest lectures that we had on Oceania, Azamara and Cunard. I was surprised to see the art gallery shrinking in size by more than half. Internet: It was pathetic and miserable on our previous Celebrity cruises. I could see some improvement on this cruise when most people were in port. In the evening when people are on board, it is still pathetic (speedtest shows less than 0.5 mbps). Getting off and on the ship was not an issue most of the time, while still longer than Oceania or Azamara. Room is fine. No issues. Bed ok. Bedding pretty basic. Room attendant not very good. We have to ask for everything starting from extra towels and bathrobes, soap and shampoo. We noticed a relatively high number of children, teenagers and young couples. Also overall demographics is very different from what we have seen on previous cruises. Could be related to the fact that they dropped the prices by 40% few weeks before the cruise. Overall we were impressed with Celebrity and would return, given the right itinerary and price. At the end of the day Celebrity provides a good overall package with decent value. But it's not Oceania. Just don't expect a Honda to be a Mercedes.  Read Less
1 Helpful Vote
Sail Date: June 2019
This cruise offered many ports we had not yet visited. Three cities in Ireland plus Liverpool (I am a big Beatles fan), Dover, Le Havre, Bruges and Amsterdam. Plus we got a great deal which included free drink package, free internet, paid ... Read More
This cruise offered many ports we had not yet visited. Three cities in Ireland plus Liverpool (I am a big Beatles fan), Dover, Le Havre, Bruges and Amsterdam. Plus we got a great deal which included free drink package, free internet, paid gratuities and $300 in onboard credit. On the plus side the drink package covered all drinks (which I only learned on the third day when an attendant mentioned it to me). On the negative side, the free internet only applied to one device. Embarkation was reasonably quick, but no paperwork provided now - hence my ignorance of my beverage package. My luggage never showed, I called twice and got put on hold and disconnected once, then told I would get a call back - I didn't. Finally went down to the desk and there it was. They said it didn't have a name tag - but it did have the room number luggage tag they provide, so not sure why they could not deliver it. Also discovered they have a new do-it-yourself system for scanning your sea pass when leaving and returning. First time I nearly walked off the ship without scanning as no one asked for my sea pass. Again some paperwork when signing in might have been nice for learning this fact. Our cabin was adequate but nothing special. We had a balcony that was slightly higher than the lifeboats. Storage space was ample and we got great service from our attendant Dina. We ate in the MDR the first two nights, then went to the Oceanview Cafe the rest of the time. We had anytime seating and requested table for two. We got that but it was sandwiched between several other tables for two so you might as well be eating at the large round tables. We checked the menus every night but did not see anything that would tempt us back to the MDR. The wait staff and wine steward were all very good when we were there. The food in the Café was very good with many options. The bartender always greeted us with our beverage of choice when we entered the room. We did not use any of the restaurants. We did make the theater almost every night. The ship orchestra was quite good and the cast was adequate. I didn't care much for the Celebrity shows Euphoria and Elysium. The singing was good but the plot/story line was thin/nonexistent. The guest stars were all quite good. A magician Mathew McGurk who did primarily card tricks while his wife joined to do some aerial stunts. A sax player/singer Hayden Smith who also had his wife (Alexa Jayne) join the show to sing. Both had quality voices. Mark O'Malley was another fine vocalist as was Helen Wilding. The flyboys are a grown boy band who sing boogie woogie style and do it well. We had seen them before on a prior cruise. Our favorite was Kyle Espin a Scottish piano player ala Jerry Lee Lewis. Tremendous self-taught talent. Dublin is a grand city with lots to see. We used a Hop On Hop Off bus which unfortunately did not have a working microphone. Belfast is still a very divided city to my surprise. They may no longer kill each other but there is no love between them still. We took a Giants Causeway Tour with Odyssey Coach Tours. Really wonderful tour. In Liverpool we took a half day Beatles and Sightseeing Walking tour through Brilliant Liverpool Tours. Our guide was quite knowledgeable and entertaining and we got to go inside the Cavern Club. Spent the rest of the day on our own. Next Stop was Cobh for 2 days. First day we walked around on our own and the second day we took a Cork and Blarney Castle Tour with Railtours of Ireland. Blarney Castle was fine, but we skipped waiting 2 hours to kiss the Blarney Stone. The gardens are very nice. We could have skipped the Cobh Heritage center portion of the tour. Must have been a school outing as there were a lot of loud teenagers roaming the place. We used our onboard credit to take a Celebrity excursion from Dover to Cantebury and Leeds Castle. Both were quite impressive. Le Havre was another 2 day stop and was the jumping point for Paris and D-Day tours but we have seen Paris many times and did not want to spend 5 hours on a train (roundtrip). So we booked a train ride to Honfleur through Bee LeHavre, a pretty little city an hour away from Le Havre where some Impressionists painted. The second day we walked around Le Havre - which did not take long. Our final port before disembarking in Amsterdam was Bruges (reachable by bus ticket). We just did a self guided tour there. Very pretty town, but it was very hot the day we were there. We did have 2 sea days and found sufficient activities to keep us busy. The temperatures were in the mid 50s in the British Isles so pool did not get much use. Fitness Center was adequate and we never had to wait for equipment. We made the mistake of paying for a wine tasting that was oversold and poorly organized. They set up six different stations but the stewards were too busy pouring to be able to tell each individual much about what we were sampling. Disembarking was smooth - we had to catch an early flight so handled our own luggage and were in a cab within 30 minutes. Read Less
6 Helpful Votes
Sail Date: June 2019
We are Celebrity Aqua Class loyalists and chose this 12 night, 8 port cruise because it ticked off many new places on our bucket list. The overall Celebrity experience was exactly what we value and expect: an overall classy product, very ... Read More
We are Celebrity Aqua Class loyalists and chose this 12 night, 8 port cruise because it ticked off many new places on our bucket list. The overall Celebrity experience was exactly what we value and expect: an overall classy product, very well-maintained ship, exceptional dining experience in Blu, and generally attentive service throughout the ship. However, the itinerary that sounded so great on paper translated into an EXHAUSTING vacation with too few sea days sprinkled-in to even begin recovery onboard. Lesson learned. We arrived in DUBLIN on the morning of Jun 13th, which gave us a full day and night to explore the city before boarding the ship on the 14th. Embarkation was easy and efficient, and we gained access to our stateroom by mid-afternoon. Since we didn't sail until 8 pm on the 15th, we could have continued sightseeing but just didn't feel compelled to do so. Generally speaking, we found Dublin disappointing - not enough of interest to do or see, and a bit 'sad' overall. Weather was cool and misty, which didn't help. In BELFAST, we did the ship's Game of Thrones excursion to Winterfell, and found the trip entertaining, informative and quite memorable! The Celebrity tour guide was quite good, and the Winterfell personnel (who guided us through all of the onsite activities) were all former extras in the series who shared great insights to what went on both in front of and behind the camera. Highlights: an archery competition, mock sword fights, great scenery, and a chance to meet 2 of the Dire-wolves in person. We felt the port in LIVERPOOL was close enough to the 'action' to self-tour. We walked to the Cavern Club, good shopping, and a casual fish 'n chips eatery near the water. This actually turned out to be one of our more favorite stops, maybe because we could do it independently and at our own speed. Next up was the port of COBH/CORK, where we docked overnight for 2 full days of sightseeing. The first day, we took the commuter train from Cobh to Cork (very easy - station is adjacent to the dock) and self-toured the city for a couple of hours. The English Market (especially O'Flynn's gourmet sausage sandwich) was the highlight. Besides shopping, there isn't much there. We took an 8 hr Celebrity excursion to Kinsale and Blarney Castle on the 2nd day. Our time in Kinsale, where there are some cute shops but too many tourists, was too short - and we were running to the bus after about an hour there. The tour included lunch at a hotel outside of Cork ... this facility was very nice (tho not quaint or interesting in any way), and we had a surprisingly tasty lunch complete with Irish music and dancers. It left us feeling like we had attended a very restrained Irish wedding reception. This was followed by a bus ride to see Cork 'highlights' (completely unnecessary) and finally a lengthy stop at Blarney Castle and Woolen Mills. Underwhelming. Finally, we enjoyed a restful (and sunny!) sea day on the 20th. This would be a good time to point out that at no time on this trip did we feel we were actually 'sailing', since the distance between ports was always nominal and the captain maintained a very slow, steady speed. We did, however, have 1 or 2 (depending on who you talked to) medical evacuations while at sea. We arrived to DOVER early on Friday and were docked there from 7 am to 7 pm. Some passengers opted for excursions near to port, but we (and at least 25 busloads of people) headed into LONDON. Big mistake! We rode an hour before picking up our tour guide at a rest stop, then another 1.5+ hours before getting into London. The sheer number of tourists, cars, buses, demonstrators, and road closures made it near-impossible to get around the city or enjoy the sights. After several grueling hours in city traffic, we were deposited near the London Eye for a 'find it on your own' fast food lunch and toilet break. Friends on another bus weren't as lucky --- demonstrators sat down in the road just ahead of their bus, causing them to do a u-turn on a bridge(!), and taking so much time away from their tour that they never got lunch at all! I guess our tour guide was fed up too ... he exited the bus in London, and avoided the 3 hour trip back to the ship entirely. Note to Celebrity: consider providing a 'boxed lunch' on these very long excursions and require that the tour guide actually start and end the tour with the group. Next stop LE HAVRE for an overnight. On day 1, we did a 10 hour private, small group tour of NORMANDY with Overlord Tours. We saw Omaha Beach, Utah Beach, the American cemetery, and the town of Saint-Marie-Eglise. Overall, this was a long but fantastic day and our tour guide was amazing in his depth of knowledge and ability to transport us back in time to D-Day. We HIGHLY recommend this tour operator, and their representative, Thomas. On Day 2, we took a Celebrity excursion to PARIS and had a gourmet lunch and city tour aboard the Paris Bustronome, with 2 hours of free time after lunch to stroll/shop the Champs Elysees. The bus ride to/from Paris was long (2.5 hours each way even on a Sunday) but the tour guide was very entertaining. We thoroughly enjoyed this whole experience (except for inadequate a/c on the lunch Bus) and believe anyone who complained to Celebrity that they didn't enjoy the food or wine had clearly not done their homework - the menu was posted on the Bustronome website since April 1st and was done to perfection. After another sea day (where we absolutely crawled to our next stop), we arrived in the port serving BRUGES. We had pre-arranged a taxi with friends to take us into town, an easy and cost-effective way to get there and self-tour. We enjoyed walking this charming little town, chocolate shopping, and an outdoor cafe, especially before the crowds arrived around midday. Disembarkation in AMSTERDAM was crowded but fairly efficient. We walked to Central Station, bought a 3-day Amsterdam & Region Travel ticket (highly recommend this as it allows easy, unlimited travel on trams, buses, and metro), and proceeded to enjoy our 3 additional days in AMS touring the city, and visiting Zaanse Schans, Volendam, and Marken. The Heineken Experience was very well done and getting around in this city is a joy. Loved it. A few words about our shipboard experience. - BLU Restaurant has never disappointed us. We had exceptional service (thank you Mario and Raj), lovely meals, and entertaining dinner conversations with new friends. - At age 7, the Reflection is still a remarkably lovely ship. This was our 3rd sailing on her, and all of her public rooms and our stateroom, were in excellent repair. - The Martini Bar and Sky Lounge personnel need to take it up a notch - a BIG notch. Uncharacteristically, we found the service in these venues to be inattentive, disengaged, and terribly disappointing. Fortunately, we found better bar staff in the Passport Bar who were interested in knowing our preferences and anticipating our needs. - The Casino is sadly very 'tight' on this ship, even though our long port stays kept it closed for most of the trip. - Evening entertainment was uninspired. Read Less
2 Helpful Votes
Sail Date: June 2019
We chose this cruise because of the itinerary and it did not disappoint. Quite the selection of interesting ports and activities. I've been fortunate enough to have been on over 10 cruises and the cafe on this ship is the best by ... Read More
We chose this cruise because of the itinerary and it did not disappoint. Quite the selection of interesting ports and activities. I've been fortunate enough to have been on over 10 cruises and the cafe on this ship is the best by far......both in terms of variety and quality. We found the entertainment in the other hand to be somewhat limited. The staff was AMAZINGLY friendly and helpful throughout the duration of the cruise. We ate in Murano (very nice) and Tuscan Grille...nice enough. We had access to Luminae which, while the food was of high quality the choices were more limited than I recall on other ships and I think they were short on staff, service was consistently slower than in other restaurants. We had 1 meal in BLU, which was much busier then we ever saw Luminae. The BIG disappointment (really the only disappointment) was Qsine. The format has been changed...now Le Petite Chef. Previously it was a truly unique "foodie" experience . Now its a bit gimmicky and ....juvenile. The service remains excellent and the food good but if you liked the "old Qsine" you will be very disappointed. All in all it was a great ship and cruise. I'd like to cruise on this ship on a warm weather destination to be able to take full advantage of all the unique outside venues. And I'd even do this exact itinerary again......which I've never said before. Read Less
Sail Date: May 2019
The itinerary was excellent. Love that cruise ships going out of Dublin. The required need to use shuttle buses from makeshift passenger terminal was awkward. Much better at disembarktion. The staff friendly and very helpful. Food and ... Read More
The itinerary was excellent. Love that cruise ships going out of Dublin. The required need to use shuttle buses from makeshift passenger terminal was awkward. Much better at disembarktion. The staff friendly and very helpful. Food and overall service excellent. Staff did great job having cabins ready when guests boarded. Embarking and Disembarking was very smooth most of the time. Enjoyed Celebrity organized tours. The Destination Concierge was exceptional. Future Cruise staff very attentive and well informed. Felt the overall decor was a big miss. Art work, mostly dull or black and white very weird subject matter or abstract. Many chairs in public areas too low . Had a balcony room with 2 sharing...very small and sad inadequate storage. Had to keep climbing onto bed to access the over the bed storage bins. Inconvenient and dangerous. The Captain made appearances at events but otherwise was not very visible. The senior staff was out and about but were not particularly approachable. Read Less
2 Helpful Votes
Sail Date: May 2019
This itinerary to British Isles and Iceland was on sale so in general we felt a great value for money. Some said there was a downgrade of quality & service but we didn't see that at all. The ship was in good shape, well kept and ... Read More
This itinerary to British Isles and Iceland was on sale so in general we felt a great value for money. Some said there was a downgrade of quality & service but we didn't see that at all. The ship was in good shape, well kept and clean. Service was as usual very good. Embarkation at Dublin was longer than expected. Check in tent was far away from the dock. Most people (except suite guests) needed to wait at least 30-45 mins to board a shuttle that took you to the ship. No excuse, Celebrity could have arranged MORE buses. Food at MDR was OK. Murano was still awesome. Le Petit chef was fun but tasted bad - steak was so tough, not really edible. Buffet was better than expected with paella, shrimp risotto, and fish & chips etc. We were really disappointed with entertainment though as there was no lectures on this cruise - sea days were boring. And because of weather we didn't spend alot of time on deck. Trivias and games were mostly small scaled and only lasted 15-30 mins. I'm not sure about others, many people might enjoy the shows but I found them extremely out-dated and corny. We didn't join any ship's excursions as some of their prices were outrageous. a 5-6 hour tour to Game of Thrones castle cost $399! Some said the bad itinerary was the reason it needed to discount to fill up the rooms. Overall very rushed as the ship departed at 4-5pm most of the ports. Clearly this cruise was not for someone who wished to thoroughly visit a place. Itinerary / embarkation / entertainment needed improvement but still an enjoyable cruise. At this price I would not hesitate to go again. Read Less
7 Helpful Votes
Sail Date: May 2019
As mentioned the destination was amazing and the ship was wonderful, as we knew it would be having sailed on every one of the solicited class Ship except FOR the Reflection. I do like that the Sky lounge is now the focal point for late ... Read More
As mentioned the destination was amazing and the ship was wonderful, as we knew it would be having sailed on every one of the solicited class Ship except FOR the Reflection. I do like that the Sky lounge is now the focal point for late night drinks as I have always felt that this is an amazing space that was never fully utilized, and have to mention that the Bar staff there are all amazing. Before the cruise we bought a 4 night dining package and was given a 5th night by Celebrity as per an agreement on a previous cruise. True to their word the invitation was waiting on the ship on arrival thank you Celebrity. This meant that on an 10 day cruise we had 5 specialty dining evenings, we had a few dinners in the Main dining room and one dinner at the Ocean view Cafe. The meals and service in the MDR was OK but not great, while the food and personalized service in the specialty restaurants were amazing. I must however mention that I would have thought that as a premium cruise line I would have expected the service and not the quality of the food should have been the reason for going to the specialty restaurant. However it is clear that unless you are happy with mediocre food you have to pay for great food. Entertainment was as good as can be expected, with some great voices and excellent acrobats and good comedy. Credit to the ships theater staff for the amazing costumes that really made some of the shows extra special. One thing I have to note is that the band although great would sometime drown out the singing, but something that can easily be fixed by the sound engineer. The negative point was not having any of the 6 Spa Baths working 3 days after we set sail and on the 1st sea day, for whatever the reason was, and we heard many conflicting stories . The second issue was the constant selling of drinks packages, upgrading of packages or selling of specialty dining packages. I am sure it must be as painful for the staff as for the guest and really puts a damper on the cruise. A few of the people in our group went so far as to wear a T shirt that they have had made that read “ No Thanks I have a drinks package already”. Sounded like they have cruised on Celebrity before! To Celebrity’s credit this now seem, to be the norm on most cruise lines. The last and probably more serious is the number of people that was getting sick, including more than half of the 80 people that we were travelling with. The ship was immaculate and constantly being cleaned but somehow many passengers ended up with a cough / cold and it could be heard through out the ship. To sum-up the trip was great the and I would not hesitate to recommend the destination or the ship, but please stop selling me stuff I already have or that I don’t need Read Less
8 Helpful Votes
Sail Date: May 2019
On second thought whoever approved it should be too. Believe me there were a lit of pluses on this cruise but that just started it off on the wrong foot. Forced to watch a completely agonizing movie that was supposed to be funny but ... Read More
On second thought whoever approved it should be too. Believe me there were a lit of pluses on this cruise but that just started it off on the wrong foot. Forced to watch a completely agonizing movie that was supposed to be funny but truly asinine. People were actually trying to bust out but were forced to stay until the end. Give us the facts and let us go already. Safety is first but that was far from enlightening. OK now the cruise. The good...ship was beautiful, dining room food very good, except when before lunch and after breakfast there was some time when you could not get anything? That was kind of odd, associates all very friendly, housekeeping (Marvin) excellent, entertainment good, public room plenty, good movie choices on sea days, fitness room very nice. The bad...disembarkation for daily stops was horrendous. One line out and one line in...specialty restaurants pricing is way too high. Plan on spending $90 minimum plus cost of drinks unless you can snag a special. The food was very good to not good and for the price it should be exceptional....wine pricing on board is way too high also. We bought a five bottle classic wine package, these were $12 wines in a store, cost came to $216 with the 20% gratuities. Seeing we brought most of the wines back to our room without opening them we paid that gratuity for ? We did use our credits for that but really not worth it. Cappuccino, five bucks a pop..ouch! At least fill the cup! Overall we did have a very good cruise as the destinations made it great. Iceland is fabulous and Ireland was too! Read Less
Sail Date: March 2019
We have cruised many times before, but never to the Caribbean. We chose Celebrity for the all-inclusive drinks and great service and previous experience of cleanliness of their ships. We flew to Fort Lauderdale on a crowded British ... Read More
We have cruised many times before, but never to the Caribbean. We chose Celebrity for the all-inclusive drinks and great service and previous experience of cleanliness of their ships. We flew to Fort Lauderdale on a crowded British Airways plane where my husband and I could not even sit next to each other - and the alcohol ran out 4 hours into the flight! It was a long and uncomfortable 10 hours. Fortunately, the B Ocean Resort where we stayed for one night was great, the room was clean, big and had great views of the beach. Our package meant we had to buy our own transfers and a Yellow Cab was just $20. The next morning was hassle free, we checked out of the room then used Uber at $8 to get to the port for just after 11 a.m. Check-in was fast and efficient and we were able to relax in the sun on the pool deck whilst our room was prepared. The ship was in they exact style of Eclipse and Silhouette and, although busy, we never had a problem getting a table in the buffet or a sun lounger on deck. The cleanliness was not as on-point as previous sailings, however, the public loos were often messy and had run out of hand cloths. Previously, attendants were in the toilets constantly but not so on this sailing. The entertainment was mediocre and very much tailored to the American audience with several American comedians. There were only 2 "crew" shows which was a shame as they are excellent. We didn't see much in the way of activities, but that is our preference. Drinks on the Classic package were great but sometimes there was a long wait at the bars - they badly needed more servers. Our dining experience wasn't the best either, as a table of 2, we seemed to be low priority and were often kept waiting - but we didn't mind, we were on holiday! In fact, our waiter was so pre-occupied on the last night, we started to walk out until he noticed us and chased us down the restaurant to say goodbye! The food, as always, was excellent - hot and tasty and we had the best "surf and turf" ever (we ordered the steak separately, mind on lobster night!) We didn't try speciality dining, as we were satisfied with Opus dining room. There were staff constantly trying to sell the dining packages, but it was not as bad as previous cruises. Our cabin was comfortable and our steward did well, but I did notice after a couple of days that the drawers in the bathroom hadn't been cleaned out and had hair and dirt inside - so perhaps his attention to detail wasn't as good as it should have been. Ports:- Antigua, we did a private bus tour, a real bone-shaker but an unforgettable experience and a great way to see the Island. Barbados, we pre-booked snorkeling with turtles on the catamaran cruise. This was a superb way to spend a few hours in the afternoon - it wasn't over-crowded and the staff were amazing. We had a fantastic time, swam with several turtles, took a catamaran ride up the west coast with unlimited (alcoholic) drinks, we stopped at a beautiful beach for a swim and sunbathe, and then back to shore. We would certainly recommend this value-for-money excursion. St Lucia, we walked to a beach but it was very windy and the sea was rough - it was quite a long way. We got a water-taxi back to the ship. St Kitts, we just took a walk around the port for shopping which was great! St Maarten, we walked from the ship to a beautiful beach (about 10 minutes). We paid $20 for 2 sun loungers with parasol, private locker, washrooms, and 6 beers! We didn't move very far that day, it was great and the water was lovely to cool off in! Fort Lauderdale, we did the air-boat excursion before our early evening flight, which was a great way to spend a few hours. There was a bit of a queue retrieving our luggage in the port, but once on the coach all ran smoothly. The day was spent watching alligator and big-cat presentations, then a ride on the air-boat (we were disappointed we didn't see any wild-life!) There was a bit of a mix up on the coach going back to the airport, the driver was taking off the wrong bags at the wrong terminals. I hope everyone got to Miami airport ok with the right luggage! Our night flight home was a different experience for the crowded outbound flight, there was space and drinks! We loved our Caribbean cruise and will certainly be back, probably on Celebrity, but we will pre-book our seats on the aeroplane, for sure! Read Less
2 Helpful Votes
Sail Date: March 2019
On the Reflection for an 11-day cruise to Grand Cayman, Cartagena, Panama, Costa Rica, Cozumel. All in all, pretty good. The ship was well-maintained and it didn't seem overly crowded. Staff generally friendly and helpful, especially ... Read More
On the Reflection for an 11-day cruise to Grand Cayman, Cartagena, Panama, Costa Rica, Cozumel. All in all, pretty good. The ship was well-maintained and it didn't seem overly crowded. Staff generally friendly and helpful, especially in main dining room. The food was very good. However, a number of dishes had too much salt. Even with that, it was as good food as I've had on a cruise. I'd give it a 5 if not for the salt. The overall experience in the main dining room was first-rate. Lots of choices, especially with appetizers & soups. While the bread was good, desserts were so-so. Was happy with the variety and quality in the buffet for lunch and the 3-4 breakfasts we ate there. Had one meal in Murano, the extra-cost restaurant. It was good, but don't think it was any better than the food in the main dining room and don't think it was worth the extra cost. The entertainment ranged from OK to bad and was not comparable to what I've experienced on other lines, including Holland America, which seems to be their competition. The house band was competent, guitarist Danny Smart entertaining, and the magician good. Otherwise, the production shows were embarrassingly bad--cruise entertainment seems to have slipped from dinner theater quality in the past to second-rate amusement park fare. Other than the main show, the other entertainment was sparse--a lot of it was in the atrium, which was not conducive to sitting and enjoying it. Daytime activities were not very extensive--we went to two pretty good lectures, but Holland America has cooking classes and there's nothing to compare with on Celebrity. Fitness center was reasonably well-equipped. I ignored staff's efforts to sell useless upgrades, but that's a feature on every cruise these days. If you want to get on a cruise ship and vegetate, this may be the ship for you--it was clean and comfortable with generally top-notch food. If you're interested something a little more stimulating, there may be better choices. Celebrity did a good job with embarkation and disembarkation. Did three ship excursions, two snorkeling and a tour in Panama, and they all met expectations. Private tour in Cartagena (with Dora) was pretty good, although her bus was not that comfortable. The room was clean, the balcony spacious, and the beds comfortable. It was relatively small, and the lack of storage was a negative--there were big cabinets above the beds, but I could see that some people would have a problem. Read Less
Sail Date: March 2019
Our second time on the ship was excellent. Th ship has wonderful, friendly and attentive staff. The ship is kept in top notch condition. We enjoyed the option of the indoor pool when it was to hot to stay out in the direct sun for more ... Read More
Our second time on the ship was excellent. Th ship has wonderful, friendly and attentive staff. The ship is kept in top notch condition. We enjoyed the option of the indoor pool when it was to hot to stay out in the direct sun for more than a few hours. The entertainment, both on board staff and visiting entertainers was super. We ate at four of the specialty restaurants, and made sure to buy the "package" ahead of time to take advantage of the reduced price. We loved "QSine", Murano and the Lawn Club Grill. Felt that the steaks at the Tuscany tasted "processed" or tenderized and was our least favorite of the four. Did an excursion in Cartagenia to "old town". Be prepared there and around town to be swarmed by people selling stuff. And when you say "no" to one, another one arrives right behind, and they just keep on coming. We were not able to enjoy our tour or even hear our guide as a result. Also, traffic moves really, really slow. On retrospect, we would have been better off staying by the ship and visiting the great little zoo there. Our only complaint over the whole cruise was the Casino onboard is VERY tight, especially the slot machines. We didn't see anyone win anything. Also, be careful about betting limits. The one guy over the 11 nights on the cruise we saw win anything hit a Royal Flush at the ultimate Texas Holdem table. He should have been paid close to $7500 with his bets on the table. However they paid him only $5000. When his friend asked where the rest of the money was, they pointed to the fine print on the little board at the corner of the table which said the maximum payout was $5000. What a shame. Our cabin. a deluxe veranda was nice and well kept by our state room attendant, it just had insufficient space (just 3 small drawers) to store our clothes. Nice bathroom with plenty of space but the "night lite" that we could not turn off was too bright and woke you up when you went in during the middle of the night. Read Less
2 Helpful Votes
Sail Date: March 2019
Celebrity Reflection, March 11, 2019, veranda cabin 6199 We consider the Celebrity Reflection the best ship in the fleet currently. The ship itself is in excellent condition and is well run by the staff. This particular cruise was ... Read More
Celebrity Reflection, March 11, 2019, veranda cabin 6199 We consider the Celebrity Reflection the best ship in the fleet currently. The ship itself is in excellent condition and is well run by the staff. This particular cruise was essentially up to the standards expected of Celebrity. The food and service were generally good. There were no issues with deck chair availability. My time dining was flawless because we booked our times prior to sailing. This is a must or you’ll have trouble eating when you want. Entertainment was generally average to poor. Shows in the theater are average at best. No headline type shows like those found on other cruise lines. Pool and bar entertainment was generally poor. No music played to enhance destination experience. Band was average but other entertainers were rather boring. Night life is lacking with very limited venues. Only one deck party and it wasn’t very good. Cartagena, Columbia is great stop, especially if you haven’t been there before. In the past we have hired our own driver at the dock for city tours. You really can’t walk to anything worthwhile. Colon, Panama is kind of a wasted stop. You are not within walking distance of much other than the little shopping area near the ship. It has very little to do there. Good stop to see some of the canal stuff if you haven’t done it before. Not the safest place to wander the streets. A very good ship tour in Cozumel is the Fury Catamaran snorkel and beach tour. It lasts about 4 hours. Snorkeling location isn’t great but there are plenty of small colorful fish. Very good active photographer in the water will take your picture for $12.00. Beach is excellent with large float park in the water, clean sand, beach chairs, kayaks, stand-up boards, life jackets and floats all at no additional cost. Beer and margaritas are served at no charge on the boat and the beach. Line dancing with crew on the way back was fun. Whole crew is very active and friendly. They are constantly delivering drinks and intermingling with guests. Edwin was especially friendly and always about with the guests. About 50 minutes snorkeling and 2 hours at beach. Food available for extra cost at beach. Toilets at beach. Cost was $79.50. Another good stop was Nohechkay beach at Costa Maya, Mexico. If you want to get away from the cruise port this is an inexpensive thing to do. It’s a 10 minutes cab ride for $8.00 plus tip. We got 2 lounge chairs under a thatched roof hut for no charge. Beers are $3.00 and mixed drinks and wine are $4.00. Food is pretty good with large portions. 5 drinks and 2 meals with lounge chairs cost $29.00. Beach is nice. Lagoon is very shallow and calm. Very safe. Costa Maya port itself is well worth seeing. It is designed and built for cruise ships. Lots to see and do there. At the end of the dock there are shops, Dolphin encounter, pool with swim up bar, show with locals, tequila tasting, bars, waterpark with slides, lounge chairs and beach. Some items do cost extra. Liked availability of catholic mass, no shuffling machines at blackjack tables and gym. Disliked smell of cigarette smoke on balconies on deck 6, starboard side from deck 5 below. Lack of rule enforcement on pool deck with regard to glass in pool and topless sunbathing. 6 to 5 payout and no even money rules for black jack at black jack tables unless you play $50 minimum or higher. In summary, if you’re looking for a cruise that provides very good food and service, a nice room and a generally quiet and relaxing experience on the ship for a very good price, then this is the cruise ship and line for you. I don’t think it’s a good trip for people looking for activities and night life on the ship. It’s not very good for children either. Read Less
Sail Date: March 2019
First off our cabin attendant Gusti was amazing, I don't know how he was so good at getting or room cleaner and organized when we hardly ever saw him. A very pleasant individual and interesting to talk to. Our MD room head waiter ... Read More
First off our cabin attendant Gusti was amazing, I don't know how he was so good at getting or room cleaner and organized when we hardly ever saw him. A very pleasant individual and interesting to talk to. Our MD room head waiter Ronald and his assistant Greg where wonderful. One of the gentlemen with us has an allergy and Ronald was right on top of it. Even questioning some of the items that should have been fine. Great service. We usually had drinks waiting for us. Did not feel the need to go to any of the specialty dining, MD is great. Ocean view Cafe was great, lots to pick from. (Too bad people think they can use their hands) food was fresh. Pizza is always a favorite. Entertainment was good. Some better than others but that is to be expected. Lots of Celebrity Life activities also that are fun to watch. Embarkation was easy and took about 15 minutes. This trip did not have a lot of staff trying to up sell dining, beverage etc packages. A nice break. We felt the bar service was terrible in most areas. Hard to find a waiter on the pool deck and don't try and find one on any of the other decks. Waiters seemed to have a bit of an attitude and not as friendly as past cruises. Bartenders not as quick to help you. Maybe the drink packages mean they don't have to work as hard or Celebrity has cut staff too much. Internet is terrible, kept disconnecting and the fellows couldn't really figure it out. All and all a great cruise. Read Less
3 Helpful Votes
Sail Date: February 2019
The OPUS main dining room was not well organized from the taking of table orders to getting your food. Tried twice in OPUS and final cruise night was worse than first night. CAFE DE BACIO was very good. The Oceanview Cafe had lots of ... Read More
The OPUS main dining room was not well organized from the taking of table orders to getting your food. Tried twice in OPUS and final cruise night was worse than first night. CAFE DE BACIO was very good. The Oceanview Cafe had lots of great choices and themed dishes. Our cabin steward (Oki) was excellent. Smiling, pleasant and always working hard. The swimming pools were very nice and it was nice to have an adults only solarium. The pool butlers worked hard making sure used towels were gathered and fresh ones replenished. They were always looking after us to make sure that we were hydrated at all times. The unfortunate part was the timing of the late shows. After a full day of activities, bedtime was calling us. The crew was amazing, enjoying their jobs and always welcoming us wherever we went. Very windy and choppy at times that made us look like drunks on the ship and we only had the premium non-alcoholic package. A very pleasant time cruising with Celebrity Cruises and will do so in the future. Read Less
3 Helpful Votes
Sail Date: February 2019
This was our 2nd cruise on Celebrity and on Reflection. We flew out of snowstorms in Mpls. into sunny and warm weather in Ft. Lauderdale the afternoon before the cruise. We booked a ride through the hotel (Best Western Cruise port) to the ... Read More
This was our 2nd cruise on Celebrity and on Reflection. We flew out of snowstorms in Mpls. into sunny and warm weather in Ft. Lauderdale the afternoon before the cruise. We booked a ride through the hotel (Best Western Cruise port) to the ship and also prepaid to have them meet us after the cruise to take us to the airport. It was a breeze! The hotel was fine for one night. Nothing fancy but convenient. We arrived at the dock and did not have much of a wait at all and before we knew it we were on board with our glasses of champagne, Big Smiles and heading to the pool! Nice to have carried on our swimsuits! We were on board early enough to enjoy some sun time before having lunch. Having been on The Reflection once before, we knew the layout of the ship and where "our cabin" is located (same cabin as before). Very easy ship to navigate. The ship is Always being cleaned. Our cabin was clean, spacious and had the extra bonus of having not just deck chairs, but loungers too. A shout out to Hasip - our room steward - who was exceptional! We had Anytime Dining. I tried to make daily reservations prior to boarding -- on Celebrity's website), but it did not "take" except for the first and last day of the cruise. We tried to get a specific time for the other nights so that we would get the same table and servers, but the maitre d' said to just come when ever we want. It was not as efficient as when we were on Reflection a year and a half ago in the Mediterranean. We were able to have the same time each night and after the first night we did not have to wait to be seated -- we were able to just go to our table. On this cruise we did, however, sit in the same area every night and had the same servers. A Big Thank You to our Wonderful Dining Staff -- Russel is Top Notch! "By one get one free" and Always Attentive. Diego helpful and attentive. Randy - Great "wine master". The food in the MDR was mostly very good. Portion sizes varied, so we usually both got an appetizer and one to share. During sea days we had lunch in the MDR. The portions seemed to be larger during lunchtime. We ate breakfast a few times in the MDR and the rest of the time in the buffet. It would be nice if they had some variations in the breakfast items in the MDR - like a special of the day. But the food was always good! We enjoyed the buffet for breakfast and the lunches on port days when the MDR was not open. Lots of variety in the buffet for both breakfast and lunch. Freshly made and good quality food. I enjoyed the ship made ice cream Everyday after lunch -- YUM! Even better with a special topping of Kahlua ;) We had the Premium Beverage package. It is really nice to be able to order almost anything you want and not worry about extra costs. There were a few wines that were higher, and of course any flights, etc. that are not included. We discovered a drink that became our pool favorite - French Caribbean. We found that the quality of drinks did not seem to be the same throughout the ship. We specified we had the Premium Drink package and to use Top Shelf liquor, but don't think they always did it, especially at the pool bars when the poolside staff took the order. When we went to the poolside bars, I think they did tend to give us the Top Shelf liquor. Issac is an exceptional bartender (near the Theater, and on the last sea day saw him at the pool bar). Of course, the Martini Bar is fun and always good! Miss it already! This cruise seemed to have a majority of elderly folks on board. I think Celebrity must have correlated the daily entertainment towards the majority. We really enjoyed the shows in the Theater that the Reflection Team and musicians put on. The guest entertainers were OK, but I would not pay to go see them at home. There did not seem to be a lot going on if you did not gamble or go to an art or jewelry show or auction. The pool music was always good. Service --- GREAT! The staff on Reflection is exceptional in their service. Always a smile and hello when you meet them on the stairs or hallways. Before dinner, the Martini Bar did get a bit busy and service was a bit slower -- but we weren't going anywhere :) Happily! Ports: We bought 2 Shore Excursions through Celebrity (when they had the really good sale). We did not do a shore excursion when we were in Ft. Lauderdale. We walked around quite a bit up and down the street where our hotel was located, just enjoying the warm weather. Once on-board we stayed on-board - enjoying Reflections hospitality :) Grand Cayman: We tendered here. Had a bit of rain that did not last long. We walked to a beach that was South of the cruise ship. A nice walk 2 12 miles (approx.) each way. It was warm and sunny. The beach was mostly for snorkeling, but there were some sunbathers as well. A bit rough to swim. We did a Tour of Cartagena, Columbia through Celebrity. It was interesting and our guide was very informative. A very enjoyable tour. It was both a bus and walking tour. Our next stop was Aruba. This was an overnight, which was a lot of fun. We were fortunate enough to be there when they had the Big Carnaval Parade (8 p.m. to 2 a.m.). After dinner, we walked a long way down the street that runs along the water, where people were lined up waiting for the parade. It was so much fun to see all the local folks with their own tents, lights, food, drinks and music. It was definitely a Big Event. I think everyone on the Island was there! We felt completely safe the whole time. Lots of families, children, parents and grandparents. I watched a couple hours of the parade before retiring back to the ship. The next day we took a local bus to Eagle Beach. The bus was very convenient ($2.50 per person each way). We rented 2 loungers for $10.00 each. We were early enough that we were able to get one of their free huts (bamboo type large "umbrella". If we wanted to, we could rent a beach umbrella for $25.00. It was a very nice beach, lots of soft sand and fairly warm water. This is the first time we had wi-fi, so it was nice to send a couple photos home to the "kids". Our next stop was Curacao. We just did a lot of walking and exploring, Very pretty bridge and buildings and friendly people. Had a little bit of rain, but then the sun came back out and really made things steamy. Bonaire was our last port of call. We took a Double Dip Snorkeling Tour through Celebrity. The boat picked us up right at the pier where Reflection was docked. Could not get any more convenient than that! We went out to the smaller isle near the ship. The crew on the Seacow was Wonderful. Personable and helpful; reassuring for nervous snorkeling novices. The waves were a bit rough, more-so than normal. The water was colder than we expected, so we were shivering when we got out of the water the first time. We were fitted with fins and told how to put on and fit our masks. We were given signs if we needed help or were OK. We were split into 3 groups and had 3 guides. Our guide pointed out different fish and a turtle, diving down to point and then coming up to talk about what it was she pointed at. Always making sure everyone was OK. After getting back on the boat the first time we warmed up a tiny bit and got back in the water for a little shorter time to see some more. This was a very good excursion to go on and I would highly recommend it. After the 2nd snorkel we were treated to rum punch :) It was another good day! My only complaint was that the time on Bonaire was limited. I think all aboard was 3:30. So, after our snorkeling and going back on board to eat lunch, there was not any time to explore the town. We did, however, take a Quick walk through town prior to the snorkeling. Read Less
5 Helpful Votes
Sail Date: February 2019
My husband and I chose this cruise because of the destinations. He wanted to visit Aruba. We chose Celebrity because of a positive experience on a previous Celebrity cruise. We have also cruised with Royal Caribbean. Things we like ... Read More
My husband and I chose this cruise because of the destinations. He wanted to visit Aruba. We chose Celebrity because of a positive experience on a previous Celebrity cruise. We have also cruised with Royal Caribbean. Things we like about Celebrity: the food, the cabins, the cleanliness, the other guests. We moved to Celebrity from Royal because of the cruisers. Got tired of people who showed up in the dining room in shorts and ball cap, overloaded plates in the cafeteria, disregarded wishes of fellow travelers etc. We are in our sixties and found fellow travelers willing to dress for dinner, mannerly, etc. on Celebrity. There was a good variety of food at breakfast, lunch and dinner. The best thing about Celebrity is the staff. The cafeteria workers, the table servers are well train and take the time to learn your name and talk with you. The maintenance staff is always busy. Did not see them standing around doing nothing. Getting on and off the ship could not have been smoother. We disembarked in 5 minutes. Things that could be improved: Reflections management needs to pay as much attention to details as their service employees. At dinner the black folders that hold the menu were torn and tattered. When we brought it to the attention of the maitre'd he explained that they were taping them with black tape but hadn't gotten all the covers done yet. Tape? Really? Why not order new covers. The Abba party had group sign-along. The words on the screen look like the Powerpoint or similar program was made too many years ago. Take the time to update so it doesn't look like it was made when Abba was first performing. While the Reflections is clean the public spaces are too small. The Abba celebration was held in the Foyer. Not enough room for everyone. This is also where there is dancing after dinner. The dance floor is way too small and there are no enough seats for those who want to listen but not dance. Can't make the area bigger but can add more seating. Wish there had been more activities on the ship. On nights when we didn't go to the 9:00 show we had trouble finding other things to do. The game shows were fun but again held in a crowded area and over too soon. Had heard that Celebrity had watercolor classes but there were no opportunities for any art or craft activities during our sailing. We did listen to the psychologist. She was more entertainment than information. Her early talks were enjoyable so we went back later in the cruise. The last talk was a waste of time. There were activities scheduled in the room right before and after her talk so she started late and had to quit early and had very little to say. Recommendation: The talks about the upcoming ports were helpful as far as seeing where we would be docking in relation to shopping and the town. Highlights of excursions were useful. It would be interesting to expand the talks to share information about the culture and history of the islands. Read Less
1 Helpful Vote
Sail Date: February 2019
We have Cruised on Celebrity many times and this ship was well well maintained. The crew, including housekeeping and dining room service, were excellent. Food was actually better than I remembered it on my last cruise, including the ... Read More
We have Cruised on Celebrity many times and this ship was well well maintained. The crew, including housekeeping and dining room service, were excellent. Food was actually better than I remembered it on my last cruise, including the buffet and Opus dining room, where we dined for all but one day of the cruise. We ate in the Lawn Grill on deck 15 for one night and found the food to be excellent and plentiful. Ports of call included Aruba Curacao , Bonaire (great for snorkeling) Grand Cayman, and Cartagena, Columbia, which I could have done without. My only complaint is with the entertainment. Most of it was bland and stale production shows and performers, with a few exceptions. Indoing their part to save the environment, Celebrity has chosen to replace plastic straws with was paper straws, which is probably a good thing. However, it seems that no matter which bar you purchase a drink from, They will never give you a paper napkin unless you ask/ Since paper is biodegradable, this rings of pettiness on the part of Celebrity. Overall, a very satisfying cruise. Read Less
2 Helpful Votes
Sail Date: February 2019
Our wonderful travel agent had put together a group of about 60 folks, many of which we had cruised with previously. We have done a number of previous cruises aboard Celebrity ships and have enjoyed them. So, this seemed to be a logical ... Read More
Our wonderful travel agent had put together a group of about 60 folks, many of which we had cruised with previously. We have done a number of previous cruises aboard Celebrity ships and have enjoyed them. So, this seemed to be a logical choice. Leaving New Hampshire, in February, and going to Southern Caribbean sounded like a good idea. We had previously been to each of the ports of call, so that was not a major draw. Our cabin was 2131 (supposedly a former Aqua Suite, that is now a Sky Suite). The location is fine and convenient. The suite attendant and butler were both outstanding and professional. This suite has more than ample storage and is quite spacious. There is a considerable overhang above the balcony, which found very nice. Even being in the Caribbean, we had ample shade, with only a short jaunt to the fully open-to-the-sun decks, if desired. Some of the aspects that we most enjoy about cruising in suites aboard Celebrity ships are dining in Luminae and relaxing in Michael's Club. On this cruise Luminae dining was almost on par, but the Michael's Club experience was somewhat disappointing. The source of the disappointments were not due to any lack of effort on the part of the crew, but were systemic. It seems that when Celebrity chose to do away with the Aqua Suites, and convert them to Sky Suites, they neglected to factor in the full impact. As we were told by one of the ship's hotel staff officers, the Reflection now has more suites than any of the hips in this class, and yet Luminae and Michael's Club are the same size as the other ships in this class. Hence frequent periods of over-crowding can (and do) occur, probably too frequently. The staff in Michael's Club try their best but available space and furniture size/configuration work heavily against optimal usage. Luminae has some of the same issues (to a lesser extent). One immediate step to alleviate one aspect would be to have an additional sommelier available to assist at the very heavy usage times. We had no problems with overall service, entertainment, or activities, except perhaps the quality of some of the wines offered with the beverage packages. Read Less
3 Helpful Votes
Sail Date: January 2019
First off this is our second cruise with Celebrity. We took this cruise for its literary and ports of  call Costa Rica, Colombia and Panama. Service was great. No complaints with food choices either. We ate in the buffet for lunch and ... Read More
First off this is our second cruise with Celebrity. We took this cruise for its literary and ports of  call Costa Rica, Colombia and Panama. Service was great. No complaints with food choices either. We ate in the buffet for lunch and each night in main dining. Crews worked hard to please very polite. Average age appear to be 70ish. Not hardly no young people, only saw four kids. Casio was active at night. At the buffet in the evening very few people ate there.  I would say that 90 percent of folks went to main dining. We had late dining at 8:30pm. Night shows Asylum ok was a musical. Illusionist was good, comedy shows excellent especially Al Ducharme. Celebrity has no bells an whistles, no water slides , no rope courses,  no bowling alleys. We been on two of their ships. Celebrity is pretty tame.  I would not recommend to family's with kids. Pretty dry atmosphere. Read Less
2 Helpful Votes
Sail Date: January 2019
Our first time on Celebrity Reflection. We have been on Celebrity Eclipse (2013) Celebrity Equinox (2014, 2017 & 2018 with Captain Kate) Celebrity Summit (2016 with Captain Kate) Celebrity Silhouette (2017 & 2018) Embarkation in ... Read More
Our first time on Celebrity Reflection. We have been on Celebrity Eclipse (2013) Celebrity Equinox (2014, 2017 & 2018 with Captain Kate) Celebrity Summit (2016 with Captain Kate) Celebrity Silhouette (2017 & 2018) Embarkation in the new Ft. Lauderdale terminal - a total disaster. Arrived at 9:30 AM. Up escalator at 10 AM. In the first group of 50 passengers. Had our Sea pass by 10:25 AM. Computer glitch (something about Sea pass photos not loading properly) On past Celebrity cruises we were usually onboard by 11 - 11:30 AM. In the past when you received your Sea pass, we would get a number and groups would be called by those #'s. Not this time - they called by cabin class: Suites, Aqua etc. We waited & waited. At 12 noon still computer issues. We did not board until 2 PM. No water, juice or snack provided. Not good for older passengers or anyone with diabetes. Very poorly handled by Celebrity. Our 21 day back to back (B2B) cruise was great. Moses was our cabin steward - best we have ever had. We always get an oceanview cabin. Loved to start our day at Cafe al Bacio with a great cup of coffee. Opus dining room & OV buffet had varied menus. Entertainment was good, not as loud as in the past. Watched the Superbowl in main theater with wings, sliders & hot dogs. The best part of our cruise is always the staff! We even had an opportunity to talk for a few minutes with the Captain. If I had to list all of our favorite staff - it would be several paragraphs long. Did have an issue with CLA activities. Trivia games were won by a team of passengers doing a B2B, B2B, B2B (63 night total) - a bit unfair! The Sudoku challenges were so tough that twice no one finished in the given time limit. On past Celebrity cruises, you won tickets that could be redeemed for Celebrity bling (T shirts, cards, coffee mugs, beach towels, lanyard etc.) This time, often you were given a Celebrity X metal instead. I gave them back. One last note: we found out several cruises ago that the cabin stewards have 17 cabin to clean twice a day with no assistant. I don't know about you - but we don't change our towels and sheets every day. So, we would several times a week give Moses our cabin steward a morning or evening off. We still gave the standard gratuities & also a bonus for a job well done. I wish more passengers would consider doing that also! For disembarkation we did the self walk - off (carry all of your luggage off by yourself) we were off the ship by 7:15 AM and through security, grabbed a taxi to our Hampton hotel in Plantation, FL and were back in our car by 8:30 AM. Read Less
5 Helpful Votes
Sail Date: January 2019
We were on the Reflection in March as a couple and returned with friends. We took a Celebrity suite instead of the Sky suite that we had in March because my husband wanted to be able to watch football after I went to sleep. Since our ... Read More
We were on the Reflection in March as a couple and returned with friends. We took a Celebrity suite instead of the Sky suite that we had in March because my husband wanted to be able to watch football after I went to sleep. Since our friends were not in a suite we ate in the the main dining room for dinner every night. We didn't feel we lost much by not eating in Luminae as in March we mostly ordered off the main menu ( Luminae's offerings were often odd). We had a terrific waiter Melvyn who has been a waiter with Celebrity for 19 years. He made us feel special. Make reservations each night the night before!!! The Reflection is a beautiful ship, spotless and elegant with, in our view the best staff at sea ( we have been on 45 cruises (Princess, RCCL, NCL, Oceania, Regent) Our suite Butler Jesus did everything he could do for us and Leslie our stateroom attendant was excellent. The Celebrity suite has several design flaws. There are only two electrical outlets in the whole suite!! We brought a surge protector as we do on every cruise and security confiscated it. They held one of our bags without telling us ( the ship had sailed) and my husband and Jesus had to scour the ship looking for it. There is a large window cut in the side of the bedroom wall letting light in from the living room lamps and TV ( it was like New Years eve). Half way through the cruise the suite manager stopped by to see how we were doing and that night a black out curtain appeared covering the window. I guess we weren't the first to complain. I would not take that suite again considering the stiff price. Michael's Club is a great perk ( loved Alex and Alexandra) making friends at the bar, tea from 3:30-4:30 every day. I thought the specialty restaurants were over rated and not worth it. In March we loved the Lawn Club but this time we felt the food was not as good and the same with Murano. The cruise Director Eddy Jenkins is great, funny and charming. He is much more involved than they usually are. He did four lectures: 10 things you should know about Art, Music, Cruising and Wales not Whales. We saw the first three and loved them. The rest of the entertainment is consistently awful. The stage shows are old ( we saw them last year and the year before ( Celebrity has a ton of repeat cruisers so that doesn't make sense) . The Beatles cover troupe wasn't good and except for Dominic Allan ( a great musician) and December '63 ( Four Seasons) we compared it to a dental visit. The one bright spot was a young acoustic guitarist, Danny Smart. We were groupies, following him from bar to bar. The last night he played American Pie and had half the ship singing. We had been to all the ports many times before except for Grenada. We took a ship's excursion "Spices and Waterfalls". It was miss-able. The guide was great and tried her best giving a gruesome history of the island and the revolution, but it was a 45 minutes drive to a rundown shack called a factory and the skinniest waterfall I've ever seen. In Aruba, an overnight allowed the two couples to reserve ( from home) a room at the Renaissance Marriott Resort. Walked from the ship. We spent almost two full days at the private island ( they have a small motor boat) with lagoon, flamingos and restaurant) as they gave us passes until we could check into our room ( which we never even went up to). We returned to the ship for dinner. The weather was perfect, the seas calm, I hit in the casino ( gave it all back). Great cruise. Read Less
2 Helpful Votes
Sail Date: January 2019
14 days of gorgeous sunny warm weather in a January is ideal. Cruise guests were mostly old. Many guests were repeat guests who liked longer cruises. I had a good time on the Reflection. As one of Celebrity’s newest ships, it looked ... Read More
14 days of gorgeous sunny warm weather in a January is ideal. Cruise guests were mostly old. Many guests were repeat guests who liked longer cruises. I had a good time on the Reflection. As one of Celebrity’s newest ships, it looked fresh and well kept. Our cabin was in good shape. Furniture was comfortable. Our cabin steward was new. He was friendly. However, we had to ask for several basic items that were not already in the cabin. Shower caps,smooth soap, robes, ice, pen, paper, laundry bags. Towels were thin and not very absorbent. Asked for extra towels. The public areas were also clean and nicely appointed. Pool area had lots of chaises and areas in the shade. Never had to go far to find an empty chaise. The buffet area was often crowded. There were many times when I had to wait to find an empty table. Buffet seating was not adequate. Food choices were good. However, there were often lines of people waiting to be served. Pool grill was good. The Main Dining Room was better than the buffet. Service was excellent. The food was good, not great. Menus are old and worn. Choices haven’t changed in years. It would be nice if Celebrity would freshen up their menus and offer new dishes. We also ate dinner one night at the Tuscan Grill. I really enjoyed the filet. Loved the Tea at Cafe Al Bacio. Entertainment was good. The musical groups were excellent. Music soup was my favorite. Evening shows were good. The Library was sadly lacking books. There is no longer a daily News sheet. Guest services said that they don’t print it anymore because people check news on the web. That only works on ships that include free WiFi for all guests. We enjoyed time in the ports, met lots of nice people, and had a good time. Read Less
3 Helpful Votes
Sail Date: January 2019
14 days had Aruba two full days. Murano (11 times) provided a great dining experience. Less children. They did have several dogs on board. One Small dog barked and barked.. Barked uncontrollable. Setting on balcony reading and barking was ... Read More
14 days had Aruba two full days. Murano (11 times) provided a great dining experience. Less children. They did have several dogs on board. One Small dog barked and barked.. Barked uncontrollable. Setting on balcony reading and barking was disturbing. Celebrity should have put dog and owner off the ship. That is actually in the write up of how they handle that situation, but I guess they did not want the press. Entertainment is subpar to Royal Caribbean. I cruise 110 days a year. This is now my 140th cruise and I have been on 22 Celebrity cruises and 77 Royal Caribbean cruises. This past year I cruised 7 days on the MSC Seaside, 8 days on the Carnival Vista, 35 on Celebrity and62 on Royal Caribbean, so I know the differences and direction cruise lines are headed to make more $$, and how they are achieving that. I have 6 more cruises booked this year, and will book at least 6 more this year. I am not booking as much in advance because of the non-refundable deposits. Read Less
4 Helpful Votes
Sail Date: December 2018
Parents took family.Ship is awesome! Food is excellent! Layout is great! Entertainment was fabulous, especially the comedian. Funny!!!! It would be nice if there was another outdoor pool for only adults. No nightclub, but the silent disco ... Read More
Parents took family.Ship is awesome! Food is excellent! Layout is great! Entertainment was fabulous, especially the comedian. Funny!!!! It would be nice if there was another outdoor pool for only adults. No nightclub, but the silent disco rocked!Cabin was wonderful. Clean and loved having the verandah. Food was pretty good. Service was excellent.Did not go on this ship for the ports. Mexico is not my favorite, but I do like Grand Caymen. However, it is a pain not to have a port to directly dock and get off on island. Have taken Celebrity prior and the experience was wonderful and plan on taking it again. It was nice not to have a ton of children on board. For a big ship, it did not feel crowded. Would definitely recommend to friends. Even the bar service was wonderful and quick. On other lines, it can be a hastle. Overall, great experience. Read Less
2 Helpful Votes
Sail Date: December 2018
What better way to enjoy the Christmas holiday than on a cruise. This was our first holiday cruise and it was fun to be with others in the holiday spirit.. it had been a while since we have sailed on Celebrity and we were not disappointed. ... Read More
What better way to enjoy the Christmas holiday than on a cruise. This was our first holiday cruise and it was fun to be with others in the holiday spirit.. it had been a while since we have sailed on Celebrity and we were not disappointed. The ship was clean and well maintained which is hard when doing seven day Caribbean sailings. The crew was super friendly although not as polished as some crew. But we had a wonderful time and looking forward to our next sailing. Eddy the cruise director did a great job and his talks about his experiences over the years were well done. The production shows are a must see for everyone. The individual shows such as comedians, singers, bands, etc were also very good. Hard to find any faults with the entertainment. Our Aqua class cabin was quiet, clean comfortable. Clive, the cabin attendant was attentive and always knew when to get in and clean before we got back. The iced tea in the afternoon was appreciated and delicious. On Christmas morning we had a gingerbread village that was set up for the holiday. A beautiful display for pictures. Later in the day the officers gave a concert of Christmas carols which was wonderful and a nice surprise. Definitely got even the grinches into the holiday spirit. Overall a great week and a fun way to spend a holiday. This will not be our last holiday cruise. Read Less
Celebrity Reflection Ratings
Category Editor Member
Cabins 5.0 4.6
Dining 5.0 4.3
Entertainment 4.0 3.8
Public Rooms 4.0 4.6
Fitness Recreation 5.0 4.1
Family 4.0 4.1
Shore Excursion 4.0 3.7
Enrichment 4.0 3.6
Service 5.0 4.5
Value For Money 5.0 4.1
Rates 4.0 4.1

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