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1 Helpful Vote
Sail Date: February 2019
I will start with I am very sensitive to motion sickness and it was really windy and rocky for me . With the patch everything went well. Now what did not go so well, the embarkation was not so hot , it was our first cruise and had no idea ... Read More
I will start with I am very sensitive to motion sickness and it was really windy and rocky for me . With the patch everything went well. Now what did not go so well, the embarkation was not so hot , it was our first cruise and had no idea how things worked, was not helped by anyone we kept telling staff we were concierge class I think we had an invitation to the Opus restaurant but was not directed to that we were told to go to the 14th and 15th floor, which we did and we also had the beverage package but no ever came to ask us if we wanted anything to drink . Our cabin was ready at 13:00 which was good and it was really nice, very clean ,the patio is great . The room was very well cleaned the whole cruise just a little flaw on our last night was locked out of our fridge which sucked cause no cold water in the morning or cold juice , we were charged for bottled water so be careful Water in room not included in beverage package. The shore excursions were fabulous we had such a great time, well organized we loved every single one from the beach , the caves in Barbados ,to the Jeeps in St Marteen . We spent our wedding anniversary on the ship and had reserved a seat at the Qsine Restaurant which was spectacular from the food, the service ,the staff and the entertainment everything was beyond our expectations . The captain is a very nice person ,nice smile and greets and makes people feel at ease and welcomed . The entertainment is really nice 2 shows a nite for early birds like us . The food was good , the young girl who made my toast every morning remembered me and burnt my English muffin like I love them Read Less
Sail Date: February 2019
Reflection is a pleasant place never feeling crowded. Pools are small and chilly but that is normal. Dining staff at Blu is business like and distant unless asking for a good review. Aqua class gives easy access to way overpriced spa and ... Read More
Reflection is a pleasant place never feeling crowded. Pools are small and chilly but that is normal. Dining staff at Blu is business like and distant unless asking for a good review. Aqua class gives easy access to way overpriced spa and silly heated tile covered couches. Aqua class offers little benefit over a standard balcony room. There are lots of small areas for socializing that probably account for the uncrowned feeling. The espresso service is staffed by untrained and ignorant people that seem inconvenienced when asked for an espresso drink that is not a latte or cappuccino. The ship functioned well as far as embarking and disembarking went. On and off quickly and without incident. We traveled with friends and had no problems dining together or finding time to be alone. Again, the ship somehow manages to feel uncrowded even with more than 3000 passengers surrounding us. The shore excursions mostly went off without problems. St Kitts had a steel band cruise that went to a different beach than advertised which was crowded, windy, messy, and had chairs and umbrellas for rent which was not mentioned in description. Also the boat was not able to stay accessible during visit. Caribbean beaches in my experience are very windy with difficult access though stony uneven walk through the beach break. In general a pretty ship that had a staff more interested in getting things their way than making me feel comfortable. Read Less
Sail Date: February 2019
This was our third time on Celebrity and it seems as though each cruise has been better than the preceding one. Embarkation was a breeze. We got to the terminal around 1:30 and there was no one in line. We were through the check in ... Read More
This was our third time on Celebrity and it seems as though each cruise has been better than the preceding one. Embarkation was a breeze. We got to the terminal around 1:30 and there was no one in line. We were through the check in procedure, on the ship and in our cabin before 2:00; it could not have been smoother. Our room, a preferred inside, was immaculate and comfortable and Bruce, our steward, could not have been nicer. This fine young man had a megawatt smile and an attitude to match. He was excellent and always ready to help. Unlike some other reviewers, we found the food in the main dining room to be of consistent high quality. It always came out quickly and was perfectly prepared. Perhaps the fact that we dined at 8:30 each evening meant that there was less pressure or stress on the kitchen but we never, ever, had a long wait for any course. A special shout out to Natasha in the main dining room and to Gerry and his team, our servers. Also, high marks to Murano where we had a world class dinner with all the trimmings - worth every penny; thank you Ina! The Oceanview Cafe continues to be very crowded and finding a seat is an occasional challenge - avoiding peak hours is a good idea. The food in the Cafe is good, if not always memorable, and the staff consistently friendly and happy to assist. We tried many of the bars and found the staff expert and personable but frequently overwhelmed - more bar staff please! On several occasions we waited fifteen minutes to be served at the Martini Bar. The ship overall is really handsome and beautifully maintained. On this cruise we were pleased to see that there was much less aggressive upselling, an unpleasant experience on other sailings. We agree with other passengers, some venues can get unpleasantly crowded - using the foyer for the ABBA night is a prime example. Our one major disappointment was the entertainment which we found mediocre at best. Half way through our cruise we began to skip the shows altogether. We have found the entertainment only average on each of our Celebrity cruises; in our opinion, this is the one area that needs careful thought and improvement. We would also prefer to see a movie inside, in a theatre, and not on the lawn. Others must agree as the movies at night were woefully under attended. We pretty much did our own thing when in port, usually finding a cab to take us to a secluded beach where we could spend a pleasant few hours. The one exception: a full day island tour that we took on St Lucia. It was excellent but not for anyone who is prone to motion sickness: the roads are very narrow and very twisty - lots of corkscrew turns! A couple of the folk in our van were miserable. Our disembarkation was as easy and as effortless as our embarkation. Read Less
3 Helpful Votes
Sail Date: February 2019
My husband and I had a fantastic time on our 10 day Caribbean cruise in February. Our cabin was perfect, and our balcony view was spectacular. The crew were friendly and extremely helpful. Everything about the ship was as advertised. ... Read More
My husband and I had a fantastic time on our 10 day Caribbean cruise in February. Our cabin was perfect, and our balcony view was spectacular. The crew were friendly and extremely helpful. Everything about the ship was as advertised. Because of the long day excursions, we chose late dining which worked out perfect. The food was exceptional, and we didn't feel rushed to leave. Our concierge was the best. She assisted us many, many times during the trip. Everything went without a snag from the beginning of the journey to the debarkation. The only negative part of our journey had nothing to do with the cruise, but with the hotel prior to beginning the cruise. We flew into Ft. Lauderdale the night before and rented a hotel room near the cruise terminal. We paid over $200 for a disgusting room with two full size beds, sticky carpet, broken light shades, running toilet, dripping sink, taped up chairs, and a horrible smell throughout the room. The next time I travel to Ft. Lauderdale, I will conduct better research on hotels in the area. As far as the cruise, we'd definitely go again! Read Less
3 Helpful Votes
Sail Date: January 2019
First off this is our second cruise with Celebrity. We took this cruise for its literary and ports of  call Costa Rica, Colombia and Panama. Service was great. No complaints with food choices either. We ate in the buffet for lunch and ... Read More
First off this is our second cruise with Celebrity. We took this cruise for its literary and ports of  call Costa Rica, Colombia and Panama. Service was great. No complaints with food choices either. We ate in the buffet for lunch and each night in main dining. Crews worked hard to please very polite. Average age appear to be 70ish. Not hardly no young people, only saw four kids. Casio was active at night. At the buffet in the evening very few people ate there.  I would say that 90 percent of folks went to main dining. We had late dining at 8:30pm. Night shows Asylum ok was a musical. Illusionist was good, comedy shows excellent especially Al Ducharme. Celebrity has no bells an whistles, no water slides , no rope courses,  no bowling alleys. We been on two of their ships. Celebrity is pretty tame.  I would not recommend to family's with kids. Pretty dry atmosphere. Read Less
Sail Date: January 2019
We chose this cruise because of it's interesting stopovers. Columbia, Central America and Mexico. It provided much more interesting tours than Caribbean islands. Independently we arranged a very good 2 hour walking tour of ... Read More
We chose this cruise because of it's interesting stopovers. Columbia, Central America and Mexico. It provided much more interesting tours than Caribbean islands. Independently we arranged a very good 2 hour walking tour of Cartegena - Yellow Umbrella Tour. Our other tours were arranged through Celebrity - Stingray City and Snorkelling in Grand Cayman were excellent. We visited Panama City and the Agua Clara canal lock, Veragua rainforest in Costa Rica and a Mayan site in Mexico. The 3 reef snorkelling in Cozumel was a little too long. The buffet on board was excellent and the main restaurant in the evening was good. The entertainment was the best we have experienced on a cruise - both the evening theatre and live performances on deck during the day. Don't go on this cruise if you don't like loud music on deck during the day. Everyone on board was very friendly and Celebrity were very well organised. Read Less
2 Helpful Votes
Sail Date: January 2019
Chose this trip because of the itinerary, cruised with Celebrity twice before and had previously enjoyed the whole experience. There were 4 adults travelling. Spent two days in Miami beforehand. Our friends ran the half marathon and ... Read More
Chose this trip because of the itinerary, cruised with Celebrity twice before and had previously enjoyed the whole experience. There were 4 adults travelling. Spent two days in Miami beforehand. Our friends ran the half marathon and we all explored the area later. Arrived by taxi at the port, the taxi driver took our cases out of the taxi and a staff member moved the cases onto the path (sidewalk), put out his hand and asked for a tip!!!! Not a great start. Embarkation was very quick, the staff were so friendly and professional and got us on board as quick as they could. On joining the Celebrity Reflection:- Cons - This time although the staff were fantastic there were quite a few complaining about conditions, contracts, etc. We upgraded to the Premium drinks package but 'classic' spirits were served and it was only when we brought it to the bar staff attention that 'premium' spirits were served. Martini Bar, usually, great atmosphere but this time lacked any atmosphere. No 'tricks' with drinks but maybe this is part of a 'cost cutting' exercise. Pros - always enough sunbeds, no matter what time we went on the deck. Cabin was clean and tidy. Catherine was our cabin steward and was very friendly. Food in Blu and Le Petit Chef was amazing, nothing was too much trouble for any of the restaurant staff. Didn't participate in any of the ship activities but usually something happening on board. Booked a couple of trips through the ship and the only one that we didn't enjoy was the Panama one. This was a trip to the lock (which was amazing) but then after having to change coach three times, given a lukewarm chicken sandwich (and a muffin) and spend 3.5hrs driving through Panama, spend half an hour at a 'market' which left only 40 minutes to walk through the old town. We all wanted to sample the local cuisine but no time to enjoy anything. On disembarkation, again, very efficient we hired a car and spent two days in Florida Keys, which was amazing. We would book another Celebrity Cruise and are looking at visiting India/Sri Lanka but would look round for other options if they have the same itinerary. Read Less
Sail Date: January 2019
The cruise would have been even better had I not gotten a severe upper respiratory infection on the 8th day of the cruise! Our Concierge cabin was standard and adequate. Loved sitting out on the veranda reading! Our Steward, Felix, was ... Read More
The cruise would have been even better had I not gotten a severe upper respiratory infection on the 8th day of the cruise! Our Concierge cabin was standard and adequate. Loved sitting out on the veranda reading! Our Steward, Felix, was very helpful and on top of things. We had an easy embarkation and a nice lunch in the Opus Dining Room before being allowed in our cabins. As with last year's cruise with Celebrity, they really need to get their dining situation resolved. We signed up for 'early sitting - 6 p.m.,' yet they kept making us make reservations nightly. On the 9th night found out we'd been assigned a table every night, but absolutely NO notice sent to cabin on table assignment or showed up on app until the 9th evening! Instead of getting our assigned 6:00 p.m. table, they kept insisting that we call for reservations daily. It appears they have no system for determining which cabins have assigned seating and which are not. It is a REAL pain to remember to call every morning! I will say the food in the dining room was good! The medical staff on the ship was excellent! I was under their care for 3 1/2 days, though allowed to return to my room and not confined. I pretty much opted to confine myself though and ended up using room service. Be sure to verify that your medical insurance will cover your cruise OR buy insurance to do so. Embarkation was easy and we were on the ship in about 30 minutes. We had to have 'assisted' disembarkation due to my illness and I must say assistance from leaving the ship to getting our luggage, through immigration and then to a cab was excellent and carrying! A Special THANK YOU to all of them!!!!! Read Less
2 Helpful Votes
Sail Date: January 2019
We enjoyed the variety of ports- history, Panama Canal, Cartagena, Costa Rica rainforest and Cozumel! Great ship and service Good food on board... only negative was QSine- tiny portions, waste of money- heard the original format was ... Read More
We enjoyed the variety of ports- history, Panama Canal, Cartagena, Costa Rica rainforest and Cozumel! Great ship and service Good food on board... only negative was QSine- tiny portions, waste of money- heard the original format was excellent! The Costa Maya port was not good.. village just for cruise ships- better to be 2 nights in Cartagena or different place. Dora De Explorer the best guide in Cartagena.. she is smart, warm and loves her city!! Let her show you Cartagena Roberto also an excellent tour guide in Panama The specialty restaurant that you should try is The Porch! Mediterranean fare so lots of Seafood- fresh and delicious.. lobster, shrimp, fish all very good Probably the best meal on our cruise and less $ than most other specialty restaurants.. of course, nice rooms.. clean shop and pretty Martini Bar super busy but fun as always Inc- house band were excellent Entertainment overall very good! Read Less
5 Helpful Votes
Sail Date: January 2019
I chose this ship and date to travel with five of my best friends. They had never been to any of the ports on the itinerary and since Imhad, I was the guide/planner. I had been on the Reflection on its innaugural transatlantic and again ... Read More
I chose this ship and date to travel with five of my best friends. They had never been to any of the ports on the itinerary and since Imhad, I was the guide/planner. I had been on the Reflection on its innaugural transatlantic and again in November/Dec of last year. I chose this ship for several,reasons: The crew on this ship are some of the nicest people I've had the pleasure of meeting. The food - outstanding and consistently good - and such a great selection every day. The cabins are large and roomy and the showers to die for. I knew they would love the ship as I do - and they did. We had a magnificent cruise and a grand time. It was like old home week when many of the staff actually remembered me from my Dec cruise. I got many hugs, and handshakes and hello Miss Barbara. It was really special, We had picture perfect weather, calm seas and it was the best cruise ever. Read Less
Celebrity Reflection Ratings
Category Editor Member
Cabins 5.0 0.0
Dining 5.0 0.0
Entertainment 4.0 0.0
Public Rooms 4.0 0.0
Fitness Recreation 5.0 0.0
Family 4.0 0.0
Shore Excursion 4.0 0.0
Enrichment 4.0 0.0
Service 5.0 0.0
Value For Money 5.0 0.0
Rates 4.0 0.0

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