4 Helpful Votes
Sail Date: October 2018
The Dream is a mid sized cruise ship about (1500 passengers and 642 crew), a little dated now but still very comfortable. This is the 5th Tomson/Marella cruise we have done and was the best cabin we have had on any of them. We chose the ... Read More
The Dream is a mid sized cruise ship about (1500 passengers and 642 crew), a little dated now but still very comfortable. This is the 5th Tomson/Marella cruise we have done and was the best cabin we have had on any of them. We chose the slightly more expensive 'extra with window' grade of cabin. It was quite roomy, had a decent sized bathroom and even had a small bath. The food in the Orion restaurant was excellent. This is the sit down and be served restaurant. We went there for most breakfast and evening meals. We went to the canteen restaurants for lunch and one evening meal. We were not overly impressed, although no shortage of choice, there was 'something' that didn't make it as good as other Marella ships we had been on??? The entertainment was quite excellent. We especially liked the Blue Brother tribute that the on board troupe performed. There was also a guest comic who did several turns and he was very good as well. We also went out on one of the bike tours that is run by a concession firm who operates from the ship. We chose the easiest one which was a 18 mile ride along the coast of Corsica We had a great time. There were bike rides in every port and some people did several. Service was excellent from all members of staff. It was also nice to not be badgered at all times of the day by staff trying to sell us more drink. We chose this cruise because it stopped at several places we had yet to visit. Highlights for us were, Herculaneum, Corsica and an unscheduled stop at Barcelona. Other ports visited were Rome, Sicily and Sorento. Lots of excursions at every port, fairly priced. Read Less
10 Helpful Votes
Sail Date: October 2018
A little apprehensive having read some of the reviews about Marella Dream we went with realistic expectations as it is a well travelled ship and not new, just out of the shipyard. We were very very pleasantly surprised at what we ... Read More
A little apprehensive having read some of the reviews about Marella Dream we went with realistic expectations as it is a well travelled ship and not new, just out of the shipyard. We were very very pleasantly surprised at what we experienced. Everything was squeaky clean, the crew and staff were there to make you feel valued and they did without exception. The food in the two buffet restaurants was ok, not brilliant, but in the Orion was very good with excellent choice. We even paid the little amount extra to eat in the 3 speciality restaurants and they were absolutely fabulous and well worth it. The standard all inclusive drinks package is also excellent, we couldn’t see why anyone would upgrade at huge cost as there were branded drinks in the standard one including in excess of 20 cocktails. Did a few excursions which if a little pricey we’re well organised and hassle free. We booked them before we went and one of them was not available on the day and we didn’t go to one port where we had one booked so I am hoping that the process for getting refunds is a smooth one. Entertainment was of a high standard with great variety and we loved listening to the resident New Generations band. We had one of the ten balcony cabins and honestly the price to upgrade to this was not worth it as the outside (and inside) looked absolutely fine. We were at the back of the ship which was close to the engines so if you can get a cabin further forward would suggest this. All in all an brilliant week and when compared to our previous cruise on P&O Ventura, we much preferred the smaller friendlier more personal service aspect of Marella Dream and would do another Marella cruise next time. Read Less
14 Helpful Votes
Sail Date: October 2018
This was our 4th cruise. Our previous 3 cruises were with Royal Caribbean, and although we were reasonably happy with RC, we decided to give Marella cruises a try, because the price was good, and because they were going to ports we wanted ... Read More
This was our 4th cruise. Our previous 3 cruises were with Royal Caribbean, and although we were reasonably happy with RC, we decided to give Marella cruises a try, because the price was good, and because they were going to ports we wanted to visit. We were a group of 6 people from 3 generations, all with inside cabins. We had the full board package rather than all inclusive, because we don’t drink very much and, at over £28pp per day, you would have to go some to get your money’s worth! Also, every person on the booking must buy the package, which is hardly fair when there are under 18s in the group. We flew from Edinburgh to Palma on Tuesday 9th Oct. Check in, flight, and transfers were seamless. No problems at all. Very well organised, with Marella staff on hand at every point to direct customers. Check in at the cruise terminal was relatively quick and again, very easy. We arrived at the ship around lunch-time and our cabins were ready. We went to have a look at the cabins then went for lunch. All staff on the ship were friendly and happy. They seem much more relaxed that RC staff, who seem to have supervisors on their back the whole time. We were very happy with the ship itself. There was of a good standard of cleanliness. I’ve read some reviews saying that the ship is old and tired and needs to be retired, but I wouldn’t agree. There were a few issues – especially leaks here and there when it rained, but generally it was pretty good. There seemed to be fewer blocked toilets than our other cruises with RC. We didn’t really use the lifts, but they did seem quite slow. One thing I thought was strange was that at night, there were no lights at the front of the promenade deck, which meant it was pitch dark at night, preventing everyone except the bravest from walking round the ship after dark. I’m not sure of the reason, but I’m assuming it’s because the bridge might find it more difficult to see if there are lights directly below them, but you’d think there could be some muted, low level lighting to allow people to have a stroll round the deck at night. There are lots of lounges and places to sit, so you never struggle to find somewhere to relax. There are the usual issues with sunbeds of people putting towels or belongings on them then disappearing for hours on end. This needs to be better managed The ship is apparently going into dry dock on 30th Oct for a week for repairs and deep cleaning. Dining: We ate mostly at Sirens for breakfast and afternoon tea, and the Lido or dining room for dinner. Dining positives:- In the main dining room, there are no set times for dinner. You can decide whether to share with others or have a table to yourself. You are seated immediately you arrive at the dining room -we did not ever have to wait in a queue to be seated. Afternoon tea in Sirens is fantastic, and was always very busy. Food was of good quality mainly and there was always plenty. Desserts in particular are much better than RC, who’s desserts are all very similar in consistency. Tables were kept clean and tidy by staff. Plates were cleared quickly and efficiently. Dining negatives:- Queues!!! British people become quite fierce if anyone tries to nip into a gap in the queue. The layout of the self service areas mean that if you only want something at the far end, you pretty much have to queue from the start. This was probably one of the only things that RC trumps Marella, as they have different stations for different food types. That said, the queues move quite quickly, so it’s not a major issue We didn’t try any of the a la carte restaurants as the food in the included restaurants was more than enough for us. Entertainment and activities:- We didn’t go to many shows in the theatre. We saw Stan John, the comedian, who was fine. Otherwise, we heard from others that the ships entertainment staff were decent for the first few nights but after that, it seemed to be too much of the same thing. There was a trio singing in the Waters Edge lounge, called Acoustic Soul, who were very good, but otherwise, we didn’t do many of the offered activities – although there was plenty to do. Service was good throughout the ship. Although I’d advise everyone to check their onboard account as we were double charged for use of the safe. Marella are much less pushy regarding selling extras than RC. Photo opportunities are there, but you are not bombarded every time you get on and off the ship etc. One major negative was that one of our cases was badly damaged being transferred from the ship to the cruise terminal at the end of the cruise, and the response to this was less than impressive. They tried to stick it back together with 2 small pieces of duct tape. We had to pay 10 euros at the airport to have it wrapped. I emailed Tui when I got home, but so far have had no response. Ports and excursions:- This is where Marella beats RC hands down, for me. The hours we were in port were much longer than RC. I suppose, in fairness, the ports we visited were relatively close together, but we were usually able to disembark around 9ish and didn’t have to be back on until 6 or 7pm. The ports we visited only twice had shuttle buses, which were £7pp (Portimao and Valencia) The shuttle bus in Valencia is unnecessary. Our teenagers wanted to go to the aquarium, so we didn’t get the shuttle bus. We left the port and got a local bus (number 95) to the aquarium. There are frequent buses numbers 95 and 4, which go to city centre from the port. They cost 1.50 each way. All in all, a great cruise. I would not hesitate to use Marella again, and would definitely choose them before Royal Caribbean next time Read Less
4 Helpful Votes
Sail Date: October 2018
there are some great positives, but many negatives. The staff are amazing and couldnt be more polite, friendly and helpful. They were the making of our trip. The food was excellent, and plenty of choice. The shows at night in the ... Read More
there are some great positives, but many negatives. The staff are amazing and couldnt be more polite, friendly and helpful. They were the making of our trip. The food was excellent, and plenty of choice. The shows at night in the broadway lounge were amazing. Our cabin boy was fantastic and every member of staff we passed on the corridors always welcomed you. The staff are a credit to this ship. .So much hard work and effort went into these positives. Negatives..... The ship is old and should be laid to rest. We had awful weather which obviously was not the cruise ships fault, but when it rained, it rained inside and outside the ship. Some carpets in the siren restaurant were soaked through and there were buckets catching drips of water on numerous points of the ship. Lifts were very slow, small and some out of order for the whole week we were there. The entertainment team during the day, did their best to keep us occupied, during 5/7 days of bad weather, but im not sure the games played were to everyones taste, and the evening ones were very long drawn out. The bands that were on everynight, became a little tiresome when you had heard them during the day also. The places we visited were not that exciting. We should have been on the cruise a week earlier, but due to a sudden bereavement int he family, we had to change dates. Thomsons were very obliging in letting us do so, and i am very grateful for their excellent customer services for this. Read Less
6 Helpful Votes
Sail Date: September 2018
My mother and I have been on several cruises (Mom far more than I) with various cruise lines; Costa, Princess, Norwegian, Royal Caribbean and Cunard. Last year we decided to try Thomson Cruises (now called Marella). We knew it was a more ... Read More
My mother and I have been on several cruises (Mom far more than I) with various cruise lines; Costa, Princess, Norwegian, Royal Caribbean and Cunard. Last year we decided to try Thomson Cruises (now called Marella). We knew it was a more 'budget' line and we sailed the Canary Isles on the Marella Spirit. It was adequate albeit dated with limited entertainment and variety of facilities than the cruise lines previously experienced. On the back of that we decided to give it another go and this year chose the Mediterranean Medley itinerary sailing from Palma de Mallorca. The booking process was straightforward although between booking and receiving the final documentation Thomson decided to marry me off as everything was either sent to Mrs or even had a mixture of Miss and Mrs within the same email! Distinct lack of attention to detail here. The supplement to fly from our local airport was very reasonable and the transfer upon arrival and initial boarding was well done. 'Budget' doesn't begin to describe the Marella Dream; dreadful ship. For anyone who has cruised before this is NOT a cruise ship. Very poor selection of food and some of the quality was dubious; limited facilities and the entertainment was... oh crikey, there are no words. I ordered a cocktail one evening and it arrived looking like orange squash in a high ball glass; nothing to suggest it had been mixed properly and certainly not presented as a cocktail. Food was inadequately labelled, and sometimes not labelled at all in the Lido restaurant. For £200-£300 more you could have a real cruise with any other line and receive much more than £200-£300 worth of value. The difference is staggering; our cruise was like taking a ferry between the stops. For those wanting a smaller cruise ship, and not the ‘floating block of flats’ there are still better value deals out there on the smaller ships of the standard cruise lines which still provide the variety, standards and quality of a cruise ship. The crew are very pleasant, courteous and hard-working but those in charge of organisation need some lessons. Check your bill as mistakes were made and we didn't receive our final statement in our cabin on the last evening as is standard practice and what their literature stated would happen. I had to chase it up and then deal with the mistake (overcharged). There was clearly no communication between the tender and the dockside as we were left drifting and bobbing on a fairly choppy sea unnecessarily whilst waiting for the last tender to leave the dockside. The literature that is delivered to the cabin in the evening (usually done while you're at dinner and ready for your return) wasn't delivered until very late in the evening, too late to know what the arrangements were for the next day ie time of docking and details of the port of call so difficult to plan for the next stop in plenty of time. The ships is incredibly tired and run-down; there was a lift which was out of order for the entire duration of our trip and those who we spoke to who had been on board the previous week said that it had been out of order then too. The other lifts were desperately slow and there was a point when every single lift was out of order. Not acceptable for anyone with mobility problems. Quite frankly for those who have never cruised before; I strongly advise you NOT to choose this ship it will not give you a real cruise experience. This ship is not fit for purpose and is definitely not worth the money. It's Easyjet on sea!! Read Less
4 Helpful Votes
Sail Date: September 2018
Our first time cruiseing 6 of us went for my wife’s 60th birthday her birthday was on gala night when we all met the captain but the waiters still came over with a lovely cake played the guitar an sang happy birthday to her! The staff ... Read More
Our first time cruiseing 6 of us went for my wife’s 60th birthday her birthday was on gala night when we all met the captain but the waiters still came over with a lovely cake played the guitar an sang happy birthday to her! The staff are fantastic they cannot do enough for you they won’t pass you without asking if you’re okay or a good day or good night I would like to give a special mention about pity ardika on deck 9 he waited on us st the bar and was so friendly and helpful and we’ll be coming back if only to see putu! The facilities on board are very good in fact we didn’t get to use every bar/lounge on ship so although it is not as big as a lot of ships we saw on our travels she’s just the right size for us ! Read Less
4 Helpful Votes
Sail Date: September 2018
My wife is celebrating her 50th birthday and wanted to cruise. We had a wonderful time. The passengers we met really made this cruise unforgettable, especially Pat and Derek, who celebrated their 51st wedding anniversary on board. We spent ... Read More
My wife is celebrating her 50th birthday and wanted to cruise. We had a wonderful time. The passengers we met really made this cruise unforgettable, especially Pat and Derek, who celebrated their 51st wedding anniversary on board. We spent most of our time at the lido restaurant and bar by the stern pool on deck 9. There we met Charlie, one of the waiters, who was absolutely fantastic. His professionalism and personality is second to none. Look for him when you cruise. I would recommend that you sit and eat breakfast in the Orion restaurant rather than any of the buffet restaurants and the same goes for evening dinner. Lunch, snacks and lighter bites are good at all the buffet restaurants but for the main meals we preferred the Orion. We didn’t eat at any of the themed restaurants so I cannot review them but any of the other passengers who ate there were delighted with them. We went on one excursion, to Capri. It was really nice. At the other ports we stayed on board or went for a stroll about. We went to one evening show, ABBA, which was very entertaining. To finish I would highly recommend this cruise and ship for anyone looking to cruise for the first time. Read Less
5 Helpful Votes
Sail Date: September 2018
This is are third time on this ship it is a smaller friendly ship with a lovely crew. The ship has three amaizing bars plus bars on decks as well. The bar staff were very attentive and always smiling a special thanks to HIlda and Nay Ye ... Read More
This is are third time on this ship it is a smaller friendly ship with a lovely crew. The ship has three amaizing bars plus bars on decks as well. The bar staff were very attentive and always smiling a special thanks to HIlda and Nay Ye from the waters edge who looked after us so well. The band were really good in this bar they were the aucustic soul brothers who had amaizing voices and were really whitty. We stayed in ainside cabin on deck seven this was kept amaculately clean by Candy who was always smiling and could not do enough for us so big thank you to him. The cabin was big enough for us it had lots of space to hang all your clothes a kettle shower very good. Dining was really good we used both the lido self service food always hot a plenty of choices the Orion was waiter service this was lovely food always piping hot the staff who looked after us were amaizing so thanks to Jorges Putu and Rafael for looking after us. Must mention the wine waiter Rajkumar who was always topping us up he was brilliant. The entertainment was exalant this year shows like ABBA Blues brother and much more amazing show team. I was shocked reading some of the previous reviews. This ship is small and friendly will defiantly be going back next year. Ports of call very good. Spain Italy and France Read Less
5 Helpful Votes
Sail Date: September 2018
Had an excellent cruise. The ship is a bit dated in places but the overall cruise was brilliant from start to end. Did not want it to end the staff are brilliant and everything is organised to perfection with no hic- ups. So much food ... Read More
Had an excellent cruise. The ship is a bit dated in places but the overall cruise was brilliant from start to end. Did not want it to end the staff are brilliant and everything is organised to perfection with no hic- ups. So much food choice and the Orion waited on like a king. A coupkeofports were 2mins away but tui put on transfer coaches so not a problem. The ship is not over big so plenty of beds and room for all. I will be booking with him again due to the organisation and the friendly staff. We went in September visited Italy, France and Spain. Weather was really nice. The beach in Palma is a must. Loved corsica , Sorrento and St Raphael were my favourites. Entertainment could have been better, was ok but the crew did most of the shows with just an hour a night, shame it's not a crew show with live entertainment after. Read Less
4 Helpful Votes
Sail Date: September 2018
Week away with my daughter for a birthday celebration - cruised the Med. - cabin was ideal , staff first class and ship well run and kept. We used " Siren's " for a leisurely breakfast and prefered our evening meal in the ... Read More
Week away with my daughter for a birthday celebration - cruised the Med. - cabin was ideal , staff first class and ship well run and kept. We used " Siren's " for a leisurely breakfast and prefered our evening meal in the " Orion " restaurant , food and service first class. Great atmosphere in the " Water's Edge " bar with the " Acoustic Soul band " with Tom, Ralph & Gideon - good entertainers. A special thanks to " Swapnill & Leon " for making " The Water's Edge " so special - nothing was too much trouble for them - we appreciated them . " Candy " the guy who looked after our cabin was another great asset. Our excursions were well organised and enjoyable - " Katerina " was a tremendous guide on our trip to Rome. Thanks to everyone - hope to see you's again. Read Less
Marella Dream Ratings
Category Editor Member
Cabins 4.0 0.0
Dining 4.0 0.0
Entertainment 4.0 0.0
Public Rooms 4.0 0.0
Fitness Recreation 4.0 0.0
Family 4.0 0.0
Shore Excursion 4.0 0.0
Enrichment 3.0 0.0
Service 5.0 0.0
Value For Money 4.0 0.0
Rates 4.0 0.0

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