1. Home
  2. Cruise Lines
  3. Celebrity Cruises
  4. Celebrity Silhouette Review
  5. Celebrity Silhouette Cruise Reviews
2 Helpful Votes
Sail Date: February 2019
First of all, I have taken at least a dozen cruises prior to this one with Celebrity, Royal Caribbean, NCL, Azamara and Paul Gaugin. This was easily the least memorable of all. The cabin (concierge class) was very small and had no ... Read More
First of all, I have taken at least a dozen cruises prior to this one with Celebrity, Royal Caribbean, NCL, Azamara and Paul Gaugin. This was easily the least memorable of all. The cabin (concierge class) was very small and had no storage! There were a total of 3 drawers in the whole cabin, each about a foot wide.....that's it! One closet which was a fairly good size but no shelf to store anything. The cabin was so narrow that the mattresses on the beds were rounded off on the corners so you'd have room to walk around....ridiculous! Even the space under the bed was partially taken up with a basket containing the life jackets. Our luggage JUST fit under there, with the bags nested inside each other. We checked in at the pier in Fort Lauderdale and while the check-in was quick, we later found it was not accurate. We were traveling with friends who had a separate cabin, so we checked in spearately. At thecheck in for my cabin, the staff person asked for the credit cards we wanted to link to each account. We gave her separate cards and there was no problem. On the other hand, our friends were not asked about using spearate cards. They inquired about it and were told that all charges for the cabin had to go onto one account, but that it would be subtotaled by passenger and that they would have to work it out between them. Imagine how surprised they were when we later mentioned that we had been asked, unprompted, how we wanted the bill charged. xcept for this issue, both the check in and check out were unbelieveably smooth and quick. Celebrity really has a good handle on moving all those people through with a minimum of wasted time. We ate each night in the main dining room, late seating. Some nights the food was quite good, others we struggled to find something to order. Our waiter did his job, but definitely did not "go the extra mile" to be sure we enjoyed our meals. The evening that lobster tails were served, he returned to ask only the men at our table if they wanted an additional tail.....seriously?? On port days, the dining room was not open for lunch. So the only choices were the buffet or the ourdoor grill. The queue for the grill was usually very long and in the direct sun, as were the tables. The burgers and hot dogs were actually quite good, though. At the buffet, there were lots of choices and the food was what you'd expect. However, after serving yourself you'd walk around and around trying to find a seat. On multiple occasions, I simply gave up altogether! If you were able to find a place to sit, then came the ordeal of catching the eye of a beverage waiter. Good luck with that and when they were eventually flagged down, some were downright rude. The included drink package was the most confusing thing ever! If I had not researched it on Cruise Critic before we sailed, I would not have had any idea what to make of it. No one ever explained the ins and outs of the program, or what was included and what wasn't. Order a drink in one lounge, included. Order the same thing in another venue, extra charge! I enjoyed a wine at lunch in the dining room and requested it at dinner, only to be told there was an up-charge, even though there had been none at lunch. We heard many, many fellow travelers talking about the same issues with this program so it wasn't just our party. Entertainment was sparce, in my opinion. The cruise director had a staff of only 3. I only saw her when she introduced the evening shows. On past cruises on every cruise line, one of our favorite activities was trivia/ name that tune/ etc. While there were 3 trivia sessions offered each day, they were simply not fun. The people running them read the questions and the answers, and that was it! No back-and-forth with the players, no joking around....nothing. Boring. The production shows ran the gamut from quite good to get-me-out-of-here, but that's to be expected. Magician and singers were fine. So, to sum it all up, I believe there are much better ships to sail on than the Silhouette. I will not return to this ship and am questioning whether I'll travel with Celebrity again. Read Less
3 Helpful Votes
Sail Date: December 2018
Embarkation was dangerous. High winds blowing luggage carts into customers and injuring them. Luggage loading areas less than four feet from delivery trucks making treacherous for small children. Staff disorganized and non enthusiastic. ... Read More
Embarkation was dangerous. High winds blowing luggage carts into customers and injuring them. Luggage loading areas less than four feet from delivery trucks making treacherous for small children. Staff disorganized and non enthusiastic. Food. Average. Even out of ice cream cones four out of 12 days. Croissants nummy days 1, 2 and 12. Stale the rest. Little variety. Main dining just buffet food served table side. Rooms. Run down. No mattress covers or encasements. Good stewards but overworked. Housekeeping. Good until last two days. Deck five wasn’t cleaned even once between 9 am and 9 pm. Smelly ash trays overflowing. Litter piling on tables. Accounting. Misleading at best. Fraud at worst. Five separate accidental mistaken charges. Removed upon asking but told they were special “holiday prices” until they were provided with written or photographs to prove the advertised rates of photo packages, specialty dining charges etc. gave the staff a $75 tip for exceptional service. It was itemized under regular charges and not gratuities so not sure the staff ever actually receive the tips they so desperately need and deserve. Tipped cash directly after day 3. Read Less
5 Helpful Votes
Sail Date: November 2018
Just returned from a 9 day on Celebrity Silhouette, sailed 11/30/18. Can't believe the decline in service and overall experience from Celebrity. This must have been a training session or else they pulled all competent bartenders and ... Read More
Just returned from a 9 day on Celebrity Silhouette, sailed 11/30/18. Can't believe the decline in service and overall experience from Celebrity. This must have been a training session or else they pulled all competent bartenders and food service employees to the EDGE. Could not get a drink at pool deck at all, most bartenders clueless as to how to make a basic drink, no plates at Oceanview cafe as well as dismal service in this venue. My attempt to speak to "suits" got me nowhere. One of my favorite venues is Cafe Bacio, again almost always the order was wrong. If Celebrity is trying to push Edge at the expense of the other ships, they are making a big mistake, The bright spots on the trip were the entire staff of Blue, all were amazing, our cabin steward was great and we found a great bartender who was skilled and friendly! Our conversation with other guests told of nightmares in the main dining room, long waits and poor service. I became elite on this cruise but am seriously considering options after this cruise. Read Less
1 Helpful Vote
Sail Date: October 2018
Because the ship was smaller, you have a more in depth service from the staff, this was true, the staff were fantastic, all were friendly and so very helpful in every way, the food in the Ocean View Cafe was superb, the chef's worked ... Read More
Because the ship was smaller, you have a more in depth service from the staff, this was true, the staff were fantastic, all were friendly and so very helpful in every way, the food in the Ocean View Cafe was superb, the chef's worked really hard, and produced the most wonderful array of cuisine, the ship was clean, and our cabin was small but manageable. The pool/sun deck was open until late, the entertainment was ok but not brilliant. Celebrity laid on shuttle buses for the times that we went to look around the islands we visited and for the first week it was fine, then, my mother unfortunately became ill with pneumonia, there was also another much younger chap that became ill with the same thing and many others started to cough, I blame the air con, maybe they need a professional clean! As a result of this infection, my mother, after spending about 4 hours in the ship's medical centre, which is hellishly expensive, was disembarked and transported to hospital in Gran Canaria, as the ship's doctor quoted ' I can't cope with this' !! Admittedly, my mom was ill, so I had to pack all the suitcases in our cabin with the ' help' of the security staff, I was quite happy to pack everything myself, but apparently I didn't have time as they wanted to disembark me as soon as possible as though I had the plague even thought he ship was not leaving this port until about 5.30 pm! I felt that I was frogmarched off the ship flanked by these security officers, and bundled into a taxi, was I under arrest because my mom had dared to be ill on the morning we reached Gran Canaria? That is how I felt, it was a very insensitive disembarkation, I was scared my mom was going to die, and I was in a spanish country on my own, Celebrity did give some support, but not enough, my insurance company were amazing, we were in Gran Canaria for 10 days, it was a dreadful experience for us both, and not one I wish to repeat, for me personally, cruising is great until things go wrong, then you seem to have to leave the ship in one big hurry! I will never go on a cruise again, what do they say? first bitten twice shy!!! Read Less
3 Helpful Votes
Sail Date: October 2018
The ship itself was well equipped, our inside cabin was a good size. Both the embarkation and disembarkation went very smoothly. The service on board ship was good, our cabin attendant was very good. As far as we are concerned the two ... Read More
The ship itself was well equipped, our inside cabin was a good size. Both the embarkation and disembarkation went very smoothly. The service on board ship was good, our cabin attendant was very good. As far as we are concerned the two things that really let this cruise down was its daytime activities, and the food. We did not like what was served in the main dining room most evenings so we both chose to eat on deck 14, however, this was very bad. Very bad to the point I contacted Celebrity main office when we arrive home to no avail. The food was not cooked, (the vegetables were raw) not even warmed through, the meat and eggs were cold. The cakes looked amazing but did not live up to the image. I ended up having only one meal a day which was a salad sandwich, just could not face another cold meal. On one sitting I asked for 3 pieces of toast the person behind the counter put them through the toaster all together, so I ended up with two pieces of toast half toasted and one warm slice of bread not toasted at all. Read Less
4 Helpful Votes
Sail Date: October 2018
This ship does not suit international people. Too many bad jokes about Americans being obese, other people's use of English and other races. May not be intended but compare to other cruises it's a narrow minded ship. I ... Read More
This ship does not suit international people. Too many bad jokes about Americans being obese, other people's use of English and other races. May not be intended but compare to other cruises it's a narrow minded ship. I wonder if the cruise director will change her tune if the ship sails other routes. On the plus side, the food is good and majority of the staff are friendly. Cabin is average. more dated than other ships I have been on. Been bumpy at sea some days but guess it's a smaller ship. Activities are average. Entertainment varies. Too much singing shows. Embark and debark was fine. Not as well staffed as other ships but generally not an issue. Ships need refurb but heard it's in the plan. In summary, needs to tone down on descriminate jokes and welcome people from other countries otherwise this ship will not go very far. Read Less
4 Helpful Votes
Sail Date: September 2018
Went on Royal Caribbean last Allure of the seas, didn’t want to do the flying this choose to sail from Uk. Check in and boarding excellent very erfficient, boarded on time at 10.30, expected to wait for cabin entry, during which time ... Read More
Went on Royal Caribbean last Allure of the seas, didn’t want to do the flying this choose to sail from Uk. Check in and boarding excellent very erfficient, boarded on time at 10.30, expected to wait for cabin entry, during which time had lunch in Main Dining Area what was offered was not brilliant, so concerned of standard of meals would be. Cabin was clean and well appointed, Although has cruise continued being aft deck 11 was quite a noisy experience. Ate in Tuscan, food service and ambiance lovely, lawn grill poor service and watch out for the starters of flat bread this is a huge pizza which caught out other customers, my wife ordered chicken tikka and lamb chop, huge portion of chicken and four chops, we are good eaters but this was to much left desserts left feeling overfaced food experience. Quinine virtual experience, excellent service but menu boring, food was good, but once you’ve been it’s , no good returning. Murano situated in the dark and dismal area of the ship, no ambiance service was good and food beautifully presented, but this restaurant lacks lustre. Ocean view buffet breakfast was a bun fight for tables and getting to servery, tried different times but always the same, Read Less
5 Helpful Votes
Sail Date: September 2018
Second time on Celebrity and the last. First trip was some years ago on Millenium - hated every minute of that ship so it has taken me some years to dip my toe in again. We primarily booked the trip because it was the itinerary we ... Read More
Second time on Celebrity and the last. First trip was some years ago on Millenium - hated every minute of that ship so it has taken me some years to dip my toe in again. We primarily booked the trip because it was the itinerary we were looking for and my cruise agent urged me to give them another go as the 'newer' ships were much better..... I think what I have learned with cruising over the last 22 years is that everybody probably ends up with a favorite cruise line, and that has never been more evident to me than after this cruise. I am pleased I have given celebrity another try as it has absolutely satisfied my mind that they are not the line for me and never will be - they are just not special enough in my opinion. For me the 'Celebrity brand' doesn't do what it says on the tin. A luxury cruise line it isn't. All in all we found it completely UNDERWHELMING! I don't say that lightly, but the mood of the ship is definitely aiming at sophistication, but it misses the mark! The whole mood of the ship is one of darkness, feeling almost claustrophobic with its small bars and spaces. lighting is very subdued, both day and night, giving it an almost 'club' like feel. Because of the design of the ship there are no quiet areas, even the library (which is lovely) is noisy, with the sound of ping pong and the lifts. Music pumps out from almost everywhere and sometimes you just want a pleasant place to relax. We found it so frustrating that when sailing out of beautiful places the music was blaring and almost everyone was commentating on it. Sometimes Celebrity, silence is golden and far more appropriate!! It was the little things we missed, which other lines offer, which matter - no nibbles at any of the bars and inconsistency of the drinks in almost every bar, literally no two drinks were the same. There were also no self service laundry facilities - really? and one of our favorites was missing - movies under the stars, very disappointing. We found the service overall just OK, certainly not outstanding. Where the ship massively disappoints however is the main dining experience. This is by far the worst dining room I have experienced. Tables are crammed together, sometimes almost impossible to pass,the design of the room is awful and has more of a feel of a 'kitsch' restaurant. More disappointing is the food which is little more than mediocre. We really disliked eating here and the only relief was we had booked 4 x night specialty restaurant package. To be fair there are however a couple of positives which we should mention. Firstly Murano restaurant is just fabulous, the ambiance, the staff, food and service is outstanding. I can without a doubt say that this is the best restaurant at sea I have eaten in so far. Bravo to the staff and chef's, you do yourself proud! Secondly the cabins are fine, great bathrooms and well laid out. We had a fabulous cabin steward who looked after us so well, and our room became our sanctuary. We had high expectations of the ship and whilst this didn't live up to the hype we are still glad we went, because we have satisfied ourselves that we never need look at celebrity again and wonder! Read Less
4 Helpful Votes
Sail Date: August 2018
My mother in law who is a seasoned cruise traveler wanted to treat us all to a family holiday. I was very much looking forward to this as we were doing the Baltic cruise which I had wanted to do for a while. Boarding went smoothly and ... Read More
My mother in law who is a seasoned cruise traveler wanted to treat us all to a family holiday. I was very much looking forward to this as we were doing the Baltic cruise which I had wanted to do for a while. Boarding went smoothly and the room seemed comfortable and adequate for my family. My husband, me and twin 4 year olds. When we got back to our cabin after dinner to find the kids beds made up I was a little disappointed. The top bed was basically the sofa with a sheet on it. Trundle pull out bed was the second bed. The sofa was ok as just that, a sofa you would be spending very little time sitting on when in the cabin but as a bed it was terrible. it sloped down slightly which meant my twin girl fell off on to her brother a couple of times and it was very uncomfortable to sleep on. We ended up having the kids in the bed with us most nights. Thankfully the main bed was very comfortable and king sized. This was not a family room, it was a double room with a sofa and pull out trundle bed. For what we paid this was not acceptable. The main aim of the cruise seemed to be selling. Everything revolved around trying to get your to buy. Waiters outside the main dining room and buffet every meal with a menu and sign up register for the specialty restaurants, one even following my husband in to the bathroom on one occasion. The talks on each destination were basically a plug of their excursions with very little information outside of what they involved. Sail days in the shops were supposed to be open all day but were closed off until certain "sales" were set up and you got a raffle ticket. There was no shop selling essentials if you happened to forget something. Just overpriced items you could get elsewhere for half the price. Sail days were crowded too with very little seating in any of the areas except the pool, which could get very loud with the activities and a dj playing questionable music. Having two small kids and 5 sail days I was hoping for plenty of activities to keep them entertained. The pool could get crowded but my girl still enjoyed it. My son has a medical condition which meant he couldn't use the pool. He was also very clingy being in a strange place so refused to use the kids club too. My girl did use it and was very happy with the kids club. The staff were very friendly and it seemed to keep those who would attend entertained. That was pretty much it though for small kids. The activities were limited and not suitable for small kids. The movies in the small theatre were not shown on sale days or were on at a time not suitable to attend (too close to dining room booking times or too late at night). The entertainment was very bland and repetitive. Some of the acts being shown on more than one of the days so if you attended once, you were at a loss another night when they had the same show on. The main focus was getting people in to the casino. Drinks package was a waste of money. The kids ones allowed for juice and fountain sodas. We could only find one bar serving fountain sodas and that was drinks mixers only, soda and tonic water, not exactly for kids. We used our cards to buy kids some actual sodas in a can and were charged for them because we ordered them too close to ordering our own drinks, all of which were within the package. You couldn't get more than one drink at a time on each card or you were charged for it. Quality of the drinks was hit and miss too on cocktails, especially in the main theatre. Terrible and undrinkable mostly. My mother in law is a wheelchair user and could only use the bathroom facilities in her cabin. The other toilets in public areas did not suit her disability. She could not transfer herself from wheelchair to toilet because of the position of the support bars. When she brought this up with staff, she was met with an indifferent attitude and made to feel like she was being unreasonable. On the other hand, the food, in the main dining hall and the buffet was excellent. The majority of the staff were friendly and helpful (with the exception of bar staff who seemed like we were bothering them asking for them to bring us a drink). Our room was kept immaculate and the destinations were all brilliant. We only did one of the cruise shore excursions, in St. Petersburg, which I found a lot of fun, well organised and value for money (surprisingly as everything on the ship was overpriced) and the guide very informative. The staff made the kids feel very special which I also appreciated very much as it was their first holiday. I don't think I will be using Celebrity again as the cons far outweighed the pros. Read Less
1 Helpful Vote
Sail Date: June 2018
We chose this cruise following a very pleasant cruise with Celebrity on the Equinox at Christmas and New year 2016/17. We thought the standards would be the same but what a mistake Although the layout of the ship is the same as the ... Read More
We chose this cruise following a very pleasant cruise with Celebrity on the Equinox at Christmas and New year 2016/17. We thought the standards would be the same but what a mistake Although the layout of the ship is the same as the Equinox the service and standards were certainly nowhere near as good. As we stayed in a suite we ate most nights in Luminae . The food was tasty but the selection was somewhat lacking. My wife is glutton free and on the Equinox the chef went out of his way to help whereas on the Sillouhette we never even saw the chef. The standard of service from the waiters was nearly as good but the Somelier was not so good . It was a good job we were able to use Michael's bar as this was the only bar on the ship that was able to make my wife's favourite cocktail a bbc ( Bailey's, banana and coconut). We chose this cruise mainly because we wanted to see St Petersburg and we chose Celebrity because of our very good previous experience on the Equinox. However double disappointment we never go to see St Petersburg as the ship failed to dock due to high winds and we were disappointed with the ship. Six days in ports and eight days at sea was not what we signed up for Read Less
Celebrity Silhouette Ratings
Category Editor Member
Cabins 5.0 0.0
Dining 5.0 0.0
Entertainment 4.0 0.0
Public Rooms 5.0 0.0
Fitness Recreation 5.0 0.0
Family 4.0 0.0
Shore Excursion 4.0 0.0
Enrichment 4.5 0.0
Service 5.0 0.0
Value For Money 4.0 0.0
Rates 4.0 0.0

Find a Celebrity Silhouette Cruise

Email me when prices drop