1. Home
  2. Cruise Lines
  3. Celebrity Cruises
  4. Celebrity Silhouette Review
  5. Celebrity Silhouette Cruise Reviews
1 Helpful Vote
Sail Date: September 2019
This was our first ever cruise. We chose Celebrity as our son and wife have cruised with them many times on the Celebrity Eclipse and they recommended Celebrity as opposed to P & O which they didn't like. We had a concierge cabin ... Read More
This was our first ever cruise. We chose Celebrity as our son and wife have cruised with them many times on the Celebrity Eclipse and they recommended Celebrity as opposed to P & O which they didn't like. We had a concierge cabin on deck 10 and therefore received an invitation on embarkation to a lunch for concierge guests in the main dining room prior to sailing. We went along as we thought we might receive valuable information about the ship and what is available on board. We were shown to a table for two near the kitchen entance and were then ignored for over half an hour. Not one member of staff noted our departure and other ignored guests were preparing to leave too. We found the main dining room overcrowded and claustrophobic and at that stage we didn't realise that we wouldn't actually be eating at level 3 of the main dining room in the evenings (we had anytime dining which meant we would eat at the less claustrophobic level 4 of the dining room). On leaving the restaurant without eating I did complain to the person at the desk. We were eventually contacted by the Maitre D a day or so later who wanted feedback. No gesture was forthcoming to help us forget this awful first experience. We seriously considered leaving the ship before it sailed as we could not have faced eating at level 3 of the dining room each day. Our cabin was finally ready. We were rather disappointed by the ugly and dreary maroon and brown decor and the cabins certainly need refitting. However the bed was very comfortable and the bathroom good. The final moan is that we had informed Celebrity of the need for gluten free food for my husband. The canapes delivered to our room were not gluten free initially until we spoke to our wonderful cabin stewardess who sorted it out. However as the canapes were mostly seafood we were concerned that they were not cold but room temperature and sometimes sat in the room for 2 hours before we returned to our cabin. We asked them not to serve any more. The rest of the cruise was enjoyable in that most of the entertainment was good (although not always to our taste), the waiting staff were excellent, as was our cabin stewardness, the food in the dining room was of reasonable standard, the silent disco, archery and quizzes were fun. Best of all were the new friends we made on board and chatting to all sorts of interesting people. We were not amazed by the fjords, the scenery in Canada is more stunning. The trip to Hardanger fjord was very poor but the Flam railway was good. Unsure at this point as to whether we would cruise with Celebrity again. Read Less
11 Helpful Votes
Sail Date: July 2019
I'll apologise now if this is a long review but it has to be said. This was our 5th Celebrity cruise and the 2nd on The Silhouette. We love the Celebrity brand and have only ever cruised with them. I often read reviews and realise ... Read More
I'll apologise now if this is a long review but it has to be said. This was our 5th Celebrity cruise and the 2nd on The Silhouette. We love the Celebrity brand and have only ever cruised with them. I often read reviews and realise that SOME people exaggerate. I hope to give it a fair and balanced review. First the good points ! Stateroom fine 1245 on Deck 10 Concierge. Near the lifts but not noisy in any way at all.Considered going Aqua for same price but was warned off by reviews which said that Aqua staterooms were under pool areas and were noisy early morning with chairs being dragged around. Our steward Jon was fabulous and deserves a mention. Everywhere was kept clean and he was very friendly. For reasons that will become apparent below we were really glad that we had our own balcony and we used it a lot. We ate in the Main Dining Room at a table for 2 ( We had asked for a 2 when we booked but were initially put on a 6 and this was quickly rectified) Thank Goodness because we must have had the BEST waiting staff ever. Yanti, Santi,and Sommelier Aneesh really looked after us well and were so friendly and kind it made the cruise for us. Assistant Maitre D' Pero never stopped walking around making sure all guests were happy and always had a friendly word, lovely man ! On other cruises we have always eaten at 8.30pm and watched the late show at 10pm This cruise was dining at 6pm or 8.30pm with the shows at 7pm and 9pm. In our opinion this didn't work. The theatre entertainment was at best fabulous to very very bad. One comedian was horrendous and deeply out of his depth.One of his first comments was something about Americans then "That's why the Brits hate you !" You can imagine the feeling after the initial intake of breath? He needs to find another job because he wasn't funny. The 3 guys singing Motown were superb as were the resident band and entertainment team. Sue Denning the Cruise Director did a great job with Pete as her assistant and never appeared to stop working. Music acts around the ship was ok but with some the songs were repetitive as was the late night disco...same songs each night. All the staff on board were brilliant,we couldn't fault them. They work long hours but always have a smile and a polite hello. Now for the down sides. There were 600 (Babies to 18yrs) children on a cruise that patently couldn't cater for them.They would have been better suited on Royal Caribbean where they have more things to do. First I'd like to say that the majority were well mannered and polite. However there were a huge minority who were not and were allowed to run feral around the ship with the accent on run ! They must have been bored because they were forever playing on the stairs. They ran through Oceanview buffet restaurant or walked at you in groups with no intention of moving around you. These tended to be 9-14 yr olds. I also personally saw a child on his own run through the main dining room to the toilet with waiters carrying trays loaded with food having to swerve out of his way. At night they congregated in the Hideaway or the Library, swinging around in the chairs,throwing cushions around, leaving cans lying littering the floor. The older teenagers seemed to walk around in packs and although I never saw any bad behaviour they seemed blind to the fact that other people were around. I've read a review earlier on from a parent criticising Celebrity for not putting enough things on for kids. I don't think they realise that this is not that sort of ship ! in our previous cruises there were about 20 children and you hardly ever saw them. That's why we were astounded to find 600 on board ! If we had known we would never have booked this cruise. Celebrity please either change how many children you welcome on board or let people know its going to be like Butlins ! The New moon party on deck was something we looked forward to. We didn't expect there to be both pools full of screaming children of all ages, the youngest we saw was 3/4 and this was at 10.30pm. Because they were in and out of the water the deck was awash and a poor pool attendant was desperately trying to keep everywhere dry to avoid accidents as it was very slippy. We didn't stay long as this was more like a Carnival or Disney cruise and not what we'd signed up for. We spoke to many parents who didn't know where their children were and some who obviously didn't care. I spoke to a couple who said their 14yr old son had come back the night before at 1.45am and they were in bed ! I could go on but I think you get the idea by now. DON'T book a cruise in the school holidays with Celebrity. I spoke to many people who said it was their first cruise and would never cruise again. Such a shame ! It has put us off cruising with Celebrity again after singing their praises previously. We may try it again out of school holidays or try an adults only ship with another company. Besides the children we were disappointed with the shops on board. They had exactly the same things as they did last year. Everything very overpriced or cheap and nasty stuff in the sales they had. Excursions were ridiculously overpriced and the overwhelming feeling was that Celebrity are getting greedy, pushing trips, speciality dining and photographers circulating the Dining room while you are eating then charging silly prices for photos. I'm sorry if I've gone on but I wanted to give a balanced view instead of moaning about one thing. Despite all this we managed to have a nice time. Read Less
4 Helpful Votes
Sail Date: July 2019
Chose this cruise because it was one of the very few Med itineraries offered by Celebrity they seem to mostly do Northern Europe or canaries. When booked early June was surprised to see how many cabins where still available. Embarkation ... Read More
Chose this cruise because it was one of the very few Med itineraries offered by Celebrity they seem to mostly do Northern Europe or canaries. When booked early June was surprised to see how many cabins where still available. Embarkation was very good as usual,just after leaving Southampton Captain announced visit to Vigo was off due to bad weather these things happen so no problem. 1st sea day weather was not good so not a lot of people on deck but started to notice how full the ship was, mostly families was told by members of staff there where 600 children on this cruise compared with 16 on the previous cruise. The ship is starting to look a bit tired now rust and flaking paint in lots of areas but was informed it’s going to be refurbished next year.the cabin 1B balcony had a few issues sound on tv wouldn’t work sometimes and no night light in the bathroom which was repaired on day 2. Dining in the MDR was ok but seemed rushed we where on select dining and booked all our times on the cruise planner days before which was good because a lot of guests who just turned up ended waiting up to 60 mins to get a table Oceanview cafe was always busy due to the large amount of guests on this cruise a few complaints about the food not being hot The entertainment was average have been on a few celebrity Cruisesthe last few years and the main shows have not changed Service was not as good as recent cruises I think it may be due to the crew/ guest ratio on this particular cruise Ports of call, missed Vigo due to weather,Lisbon,Barcelona and Gibraltar were the only stops we got off which were all good,stayed on the ship for the other port days and it was heaven Sea days sunbeds not a problem just no space to pitch one,families taking 4 beds at a time but only 2 being used,impossible to get a bed by the pool unless you put a towel on a bed at 7am, (9 cruises on Celebrity never seen this before) Have been on Royal Caribbean ships and are great for families mainly because there is loads for children to do,flow ride, mountain wall ,etc.but on Celebrity ships they haven’t got these so children make there own fun ,chasing up and down stairs in and out of lifts. how much soft scoop can I get in a cone to name just 2 but their where a few more and staff didn’t seem to bring the to task,this was more like a Royal Caribbean ship but without the activities to use Will probably do Celebrity again but not in school holidays relaxing this cruise was not. Read Less
5 Helpful Votes
Sail Date: July 2019
We chose this cruise as we have sailed with celebrity twice before on different ships and were very satisfied with them. As it was our wedding anniversary we upgraded to a corner sky suite with a larger balcony (Was the best thing about ... Read More
We chose this cruise as we have sailed with celebrity twice before on different ships and were very satisfied with them. As it was our wedding anniversary we upgraded to a corner sky suite with a larger balcony (Was the best thing about the cruise). Overall it was a disappointing experience due to the high amount of passengers and cramped deck space. It seemed like there wasn't enough capacity in the bars and restaurants to cope. The evening entertainment was also in the main poor with a rush to get seated for the big shows and very little in the way of waiter service. The lawned areas of the deck in my opinion are also a wasted space useful only for more revenue for celebrity to charge extra for alcoves. As this was our anniversary we were told that we would receive a meal in one of the specialty restaurants but this did not happen and flowers and champagne bought for us by a friend only arrived when we were going to bed. We didn't even get a window seat in Luminae that night. The last time we cruised with celebrity was my wife's 50th birthday and was treated to the captain's table and an expensive bottle of champagne. Excursions were good and well organised. Overall it wasn't a bad cruise but for the money I would expect a lot better. Read Less
Sail Date: July 2019
My wife and I are fans of Celebrity, they just know what they're doing when it comes to cruising, service etc, usually that is! This cruise we felt Celebrity may have bitten off more than they could chew - so many kids set the crew ... Read More
My wife and I are fans of Celebrity, they just know what they're doing when it comes to cruising, service etc, usually that is! This cruise we felt Celebrity may have bitten off more than they could chew - so many kids set the crew up for a difficult set of circumstances. I'm sure the security guys were glad to see the back of (some) of the kids. That along with some bumpy weather, this cruise could be considered hard work for the Celebrity crew. We thought the food was always good, the Oceanview cafe was crowded, but once your seating was secured the meals were fine. Whoever was cooking the 'Indian Delights' needs a pay rise - loved it! The guys in the main dining room always do a great job, once again we thought the food was good, consistent standard, plus if you want more, just ask! As usual (with Celebrity) our stateroom attendant was awesome, always had our room spotless, she was even working thru the days she wasn't feeling great. (Bumpy weather) We thought the nightly shows were a touch inconsistent, a couple of beauties a couple of duds. The acrobatic kids were a definite highlight, so brave! We love a good comedian, we had three different guys this time - one great, one not so good and the other actually sang better than his comedy. Altho he came up with a couple of cracker jokes! My fav was about what his pet hate was? Having to give our first port of call a miss due to bad weather made for a few more sea days than we had expected, daily activities were a bit limited. The ports of a call were all interesting, altho a few extra costs involved with shuttles etc didn't go down well with most people we spoke to. Especially in Marseille, passengers asked to pay $20 for a shuttle into the city, only to go past the free shuttle 100m down the road!! Even though this cruise had it's issues, and it wasn't our best, we always enjoy our cruising, so didn't let the problems spoil the fun!! Read Less
5 Helpful Votes
Sail Date: July 2019
I chose Celebrity because we had sailed on the Eclipse two years ago and then Royal Caribbean’s Independence last year and felt that Celebrity was the better option. But I think they have got complacent and it seems to have extended to ... Read More
I chose Celebrity because we had sailed on the Eclipse two years ago and then Royal Caribbean’s Independence last year and felt that Celebrity was the better option. But I think they have got complacent and it seems to have extended to the bar staff who need a serious lesson in customer service. The bar service, particularly in the Sky Lounge was appalling, rarely a smile or any eye contact at all....perhaps it was being reserved for Premium package customers...! Entertainment poor by comparison with previous cruises. Theatre group had a couple of decent shows but the ‘Cabaret’ acts were poor....particularly when you consider the cost of this cruise. There was a reasonable Phil Collins tribute (although why he felt the need to keep doing the splits was somewhat bewildering) and a comedian, Jon Courtenay, was the highlight. The rest was forgettable. The last comedian had taken 36 hours to get to the boat....and spent the first 20 minutes of his act telling us all about it...he needn’t have bothered....he died on his backside. Dining was good...but let down again by lack of drinks waiters in Sea View....and just lack of availability in main dining room, particularly for ‘anytime’ diners. Big shout must go to John, our Cabin attendant, who was outstanding and also Tessa, a waitress in the main Theatre. Both could teach the bar staff a thing or two about customer service. It actually seemed that the staff in the lower paid positions actually offered the best service.....maybe when they get to Bar Staff they are encouraged to turn their smile off...! The stop offs were mostly good; we made our own arrangements for each one because of the extortionate prices of the onboard excursions. Shame they only had one ‘pool party’ which was in Barcelona because we stayed on till later. The sonly rice would have to improve considerably if I were to consider Celebrity again, particularly in view of the prices of the 2020 cruises....particularly on the new boats. Read Less
7 Helpful Votes
Sail Date: July 2019
We chose this cruise to celebrate our 25th Wedding Anniversary paying full price at the start of the year, first time ever cruising so expected to be wowed! Our room is clean and comfortable and we have no complaints there. The main ... Read More
We chose this cruise to celebrate our 25th Wedding Anniversary paying full price at the start of the year, first time ever cruising so expected to be wowed! Our room is clean and comfortable and we have no complaints there. The main pool area is in my mind ‘Benidorm on Sea’ loud, packed like sardines next to each other and with children dominating the very small pool. People reserving beds. We have resulted in either sitting in a chair on the back deck or lying uncomfortably on the grass. I did make a complaint about this but I did not receive any further correspondence. Food is excellent, large choice offered with choice of self service and formal dining. However all meals are warm only not hot as they should be. Some fellow passengers do not make an effort to dress for dinner which is disappointing and not as expected on a higher calibre of cruising company. Frustrating to know that some passengers have paid half the price we have during sale periods and that children are free. Evening entertainment is good in the main stage area however late evening disco/band for over 25’s is non existent apart from a silent disco, great fun but finishes way too early. First day on board we joined a guided tour of the ship to be told the Silhouette is having a full refurb at the end of the year. It does look tired in some areas. Read Less
1 Helpful Vote
Sail Date: July 2019
This was the itinerary that we wanted so we took a balcony cabin as we usually do. The cabin was like every other cruise cabin that we've ever been on...not good, not bad. The cleanup service was good and it was, thankfully, quiet. ... Read More
This was the itinerary that we wanted so we took a balcony cabin as we usually do. The cabin was like every other cruise cabin that we've ever been on...not good, not bad. The cleanup service was good and it was, thankfully, quiet. The food, like every other cruise line, was staggeringly mediocre. Restaurant service was OK except for the steward. If he was overworked, then something should have been done. It's easy enough to place partially finished bottles on tables, but then you need to be around to pour wine. I noticed that others at our table with drink packages got regular service. I'd like to ask Celebrity what the difference was, My main problem with Celebrity is the same one as with other cruise lines. That is the Hand Out Syndrome. After we reserved a cabin, I got about 25 email a wqeek trying to make me believe that something else needed to be done. In fact, they were just advertisements. Once on board, the sales pitches for jeweler, watches and other odds and ends was never ending. Buy this, buy that. Take part in specialty drinks bars where, btw, the drinks package did not always hold sway. Bottom line, Celebrity, I'm tired of you making things easy on yourself, trying to sell us stuff, providing mediocre food, and constantly begging us for good service reviews. One evening, I was not terribly hungry so I didn't eat much. The maitre d' was at my side saying he would get me something else from the kitchen. I had to fight the guy off to get him to leave me alone. Celebrity should take a hint from Holland America. All queries and requests are immediate answered with "Yes sir". I might mention one more thing that annoyed me. In the buffet on the top deck, why are there waiters wandering around selling bottled water and specialty coffees, while people bussed their own tables. This was compounded by the fact that there is not enough room at peak times for people to come in and eat. It is not the place of the cruise line (vendor) to tell the passengers (customers) to finish and get moving so that someone else can use the table. Overall, the cruise was OK..just OK. Some attention to detail and less attention to pestering passengers to pull out their wallets. Since you ask below about fitness and recreation, my wife likes to work out. She signed up for classes that were canceled as "there have to be 3 for a class". What kind of nonsense is this? You offer a class, you hold it any ANYONE shows up. That nonsense simply comes under the heading of "bad service". Read Less
11 Helpful Votes
Sail Date: June 2019
Embarkation at Southampton was very fast and at first I was impressed with Celebrity. That is, until I got on board. The style of the ship is tacky, outdated, and confused- not the "modern luxury" it is branded as. Not ... Read More
Embarkation at Southampton was very fast and at first I was impressed with Celebrity. That is, until I got on board. The style of the ship is tacky, outdated, and confused- not the "modern luxury" it is branded as. Not to worry, I'm sure I'll get used to it and I'll go to the Concierge Class lunch. Over an hour later I was served a pasta dish that tasted like a ready meal. To be fair though, this was the only bad meal I had. The cabin was as ugly as the ship and looked like a caravan from the 1990s but it was clean. I was saddened that the Gilchrist and Soames bathroom amenities have been downgraded to X's own. The TV had almost no free films and the pay-per-view ones were outrageously expensive. We booked a Concierge Class cabin which meant we got a foot stool on the balcony and some shower gel...and that's it (oh, and some mostly disgusting canapes and a bottle of sparkling wine). The food, however, was very good. We didn't eat in any speciality restaurants as we felt the lobster and steak tartare etc. were more than good enough! We had the classic drinks package, which Celebrity have played around with, in an attempt to get you to upgrade it. For example, Jack Daniel's, sparkling water, and almost every British beer are considered "premium" and therefore you have to pay extra for these (not so premium, but popular) drinks. The bar staff would also switch what they were pouring me; I would order a Bacardi and coke and (at least half the time) they would start pouring me an unbranded house rum and coke. If that's not bad enough, when I called them out on, their response is "no I didn't". That's the crew though, they all lie. I asked about the aforementioned Gilchrist and Soames products at the guest relations desk and the lady told me they never existed, and as for the art auction- I'll leave you to research Park West's behaviour yourself, but let me write that the claims the auctioneer were making about the originality of the art were utterly false, as were the valuations. The cabin steward, the waiters, and the sommelier were all excellent though. The entertainment was sometimes good and sometimes very poor. The Russian performance was great, as were most of the outside performers. The ship's theatre company were mostly talented but the "big shows" lacked any direction and were confusing to watch. Many of the female singers couldn't really sing, but the dancing is very good. The cruise director, Sue, was funny to begin with and then became annoying and arrogant. I also thought she was a unprofessional and culturally insensitive (shaming audience members and making fun of accents) to the point I stopped going to the shows. I asked some ship friends, and they agreed and said they would purposely arrive to shows late and leave early to avoid Sue's act. There was very little to do on the ship in terms of activities as most of the daily schedule was made up of live infomercials (this ship is sell-sell-sell). There was a quiz (hosted by an outrageously handsome Canadian man!) but the questions were too obscure for it to be fun. The pools were most pleasant and I loved that the hot tubs were open late. The ports were good, except for Warnemunde which is nowhere near Berlin and is a whole lot of nothing. Disembarking was as easy as embarkation and took no effort at all. There is very little luxurious about this cruise other than the food, and as the price suggests otherwise, I would not sail on this ship again. However, a newer ship may persuade me to give X another go. Read Less
12 Helpful Votes
Sail Date: May 2019
When you get Meat Loaf on the menu in the MDR you know standards have dropped! That’s what happened here on the Silhouette and just shows how much this company is cutting back! The food standards in Ocean View has also suffered badly. ... Read More
When you get Meat Loaf on the menu in the MDR you know standards have dropped! That’s what happened here on the Silhouette and just shows how much this company is cutting back! The food standards in Ocean View has also suffered badly. Have sailed with Celebrity 5 times now, but will have to seriously consider if we go back on them. We saw the same 3 shows from the in-house team of dancers as a year ago, (they even must be fed up doing them!) The day time activities are practically none existent, unless you like a quiz, these seem to be the main stay of the sea day! The same talks about Matt Monroe! The same boring Max paintings in the art auctions! However, they have put some new slot machines in the casino - this proved a good opportunity to put the slot prices up to 88cents a go! Don’t waste your money there, they are all so “tight” your unlikely to win! To make things worse Celebrity seriously reduced the price of this Ireland/Icelandic cruise so those faithful cruisers who booked early were well and truly fleeced. We complained about the reduced prices and got upgraded but we were still out of pocket, our friends even more so. I have always rated Celebrity 5 stars across the board so I hate writing this negative feedback, but unless the owners wake up they are going to loose their loyal customers ! I may add I never encountered any rude staff, they were all nice and I think they must be equally suffering too from these cutbacks with added workloads. Read Less
13 Helpful Votes
Sail Date: May 2019
Over the years we have been on quite a few cruises. We have done the following as far as I recall. (Royal Caribbean) Vision of the seas, Jewel of the seas. Independence of the seas. Adventure of the seas. (Princess cruises) Grand ... Read More
Over the years we have been on quite a few cruises. We have done the following as far as I recall. (Royal Caribbean) Vision of the seas, Jewel of the seas. Independence of the seas. Adventure of the seas. (Princess cruises) Grand Princess. (P&O) Britannia 4 times, Azura. (Cunard) Queen Elizabeth 2 times. This time we thought we would try Celebrity Silhouette to see what it was like. A 3 night cruise to Amsterdam. How did it compare to the other ships we have been on? First of all the negative points. The cost of drinks are very expensive! The most expensive I have encountered on all the cruises I have been on! For example a small bottle of Corona Beer 330ml $8.50 and small bottle of cider same size $10.00 that's £13.69 at exchange rate of $1.26 cents to £1.00. In Tesco a few weeks ago 12 bottles of Corona beers same size was £8.00 that's $10.08 just 83 pence a bottle and they are still making a profit! The price in a pub for one bottle is £3.50 or $4.37. Wine in the dining room wine was sold by the glass and was around $10 to $11 but there was no mention of how much the glass contained ? 175ml ? 200ml ? Very strange. So you don't know how much you get for your money? But say you get 4 glasses of wine from one bottle it works out minimum $40 a bottle. Drinking seemed to a big part of the cruise for most guests and I can only imagine that they had a drinks package, which is not cheap, and they were trying to get their money's worth out of it.? The main dining room. It was ok but lacked the grandeur of other ships that we have been on and the dining chairs are not dining chairs in my opinion! The food again was ok but could do better! The self service restaurant on deck 14 pretty much the same as other ships. Food that should be hot is not hot enough! On this ship the British style bacon served at breakfast was pretty dire! Not sure how it was cooked but it was pale and no taste to speak of. However the coffee was pretty good and about the best I have tried on ships! This seemed to be a very noisy ship! It maybe because it was a 3 night cruise over a bank holiday weekend very noisy guests having a good time! A few hen parties and even a wedding party! So pretty hard to find a quiet area to sit unless you sat in the library ! I don't think it is a good idea to allow a large party of people to book a cruise. It is not fair on the other guests. If you like a quieter ship the Queen Elizabeth would be a 10 out of 10 and Celebrity 2 out of 10 . Britannia would be around a 6 out of 10. Entertainment in the main theatre was very good 9/10. We had inside cabin deck 7 and it was a good size! Good size bathroom as well. We got the feeling that this ship was very much for American guests and not for the British. Celebrity say that our safety is their top priority but I would say squeezing as much money out of their guests comes a very close second place. Constant bombardment to buy drinks from the bar, buy special dining packages etc. and what a waste of space the Casino and slot machines take up! So would I book with Celebrity again? May be? It's hard to judge over 3 nights. But I think the ship is better suited for the younger guest. I also think Celebrity think they are better than they actually are! If you want grandeur and opulence go for Cunard! Something in the middle of that, go for P&O ! My score for this ship 6/10. Read Less
8 Helpful Votes
Sail Date: May 2019
We have been on celebrity solstice ships many times. But over the las5 three years azamara and princess. We took relatives to get a taste of crushing to see if they wanted a longer cruise. Embarkation very good as was disembarkation. ... Read More
We have been on celebrity solstice ships many times. But over the las5 three years azamara and princess. We took relatives to get a taste of crushing to see if they wanted a longer cruise. Embarkation very good as was disembarkation. Room on deck 9 very clean but showing wear, safe cracked on outside so 8 cut my finger on this, sofa looked worn and outside table had clumps of what looked like wax on it tha5 wouldn’t come off. However I think the standards have gone down, toiletries poor quality, no shower cap or shower gel. Shower head water flowed slowly so that needed replacing, but not a major issue. World class bar , no so work class. The nice cut glasses replaced by thin glasses, a couple of times the tops of glass rims seemed rough due to poor quality. We were told that some of the premium spirits used were not available and saw them use run of mill ones. My hubby doesn’t drink and they refuses to do him a no. Alcoholic drink so he had to get one from another bar and bring it back. The bars had few staff on so the wait was always long. I was surprised when pina colada can in whisky tumbler as did a margarita, In the main dining room food as good as ever. But the wines it suggested were not used. I asked for the recommended glass of calafornian chard. They said yes but he poured cheaper one. I asked why and he said it was not available unless I got a bottle, so why was it recommended and priced on menu by the glass. Areas clean and staff lovely . Cafe very good for coffees. Staff worked hard but they were rushed off their feet at bars and in cafe. I’m booked again in July but if it wasn’t paid for I may reconsider, I’m hoping standards were lower as it was a mini cruise. They need to be careful as their prices are getting higher but I ? That standards have dropped. Read Less
12 Helpful Votes
Sail Date: May 2019
We loved Amsterdam on a city break visit year so decided on a short cruise. We loved the skill steering through the lock and the scenery on the river up to Amsterdam. We upgraded to Concierge Class and the speedy check in was good, we ... Read More
We loved Amsterdam on a city break visit year so decided on a short cruise. We loved the skill steering through the lock and the scenery on the river up to Amsterdam. We upgraded to Concierge Class and the speedy check in was good, we had lunch in the main restaurant on the first day for concierge passengers, this was slow in terms of food and drinks service. We were happy with our stateroom, it was clean and tidy, the only complaint I have is that it was hard to get toiletries, they weren’t replaced without asking. A Celebrity cut back I think. We paid nearly five hundred dollars for two drinks packages for three nights, which is an outrageous price, on top of an expensive cruise, especially when you can’t get served. The bar service was atrocious throughout the cruise. Celebrity knew that there would be parties of people on a cruise to a destination like Amsterdam, so should have provided the service. The bars were understaffed, the table waiters were non existent and poorly trained. We waited over half an hour on more than one occasion for two drinks. I asked twice in the casino for drinks service, that never came. Because of the pressure Celebrity put their staff under they were unsmiling verging on grumpy. Celebrity Eclipse has previously given us great bar service. I did make a written complaint at guest services, but one wonders if it is just filed away. Along with other reviews people in the jacuzzis were shouting, ruining the cruise. for other passengers and more importantly guests were drinking out of glasses and bottles whilst in the jacuzzi making it a likely for somebody to sustain a bad cut. The attendants did nothing. The Grand Cuvee restaurant provided very good service both in terms of food and drink. It was a nice touch that we were seated on the same station each night.I also noticed that menus have been reduced from what we have been given on other Celebrity ships. We were lucky to have the Internet included as the prices charged are ridiculous. We will most likely be travelling with Fred Olsen or Princess on future occasions. Other people we talked too shared our opinions and will also cruise with other Cruise lines. Read Less
4 Helpful Votes
Sail Date: May 2019
We chose this mini cruise as it fit in with our other holiday plans and we'd never been to Amsterdam before. Last year we sailed on Reflection on our first Celebrity cruise and enjoyed it although we didn't think it was any ... Read More
We chose this mini cruise as it fit in with our other holiday plans and we'd never been to Amsterdam before. Last year we sailed on Reflection on our first Celebrity cruise and enjoyed it although we didn't think it was any better than RCC and definitely no better than Holland America. The ship is pretty much the same as Reflection and our balcony cabin was clean, quiet and functional. We found the food in the MDR average. The first night was horrendous getting in as everyone was waiting outside at 8.30pm fo the second sitting. There was much mayhem and confusion as people tried to find their tables. Our waiter was less than pleased to see us and was miserable and surly all through the meal. We waited over an hour for our starters then a further half hour for the mains. A couple of the meals were wrong and there was no apology. My meal of beef was so small and cold under normal circumstances I would have sent it back however I didn't fancy another long wait. The meals on the second and third night were better and we ordered extra vegetables to fill us up. We found the food in the Ocean View cafe to be ok, again nothing to write home about. The entertainment was very good, the 3 shows we saw much better than anything we saw on Reflection last year. 2 production shows from the singers and dancers and 1 female entertainer who sang and played the piano. Most of the staff were friendly enough but I felt that as this was only a 3 night cruise none of them made any real effort as we would be going home soon. If this was my first Celebrity cruise I'm not sure it would entice me back to do another one in a hurry. Read Less
6 Helpful Votes
Sail Date: April 2019
We’ve tried quite a few cruise lines and had heard that Celebrity were excellent so thought we’d give them a go as they were doing the Norwegian Fjords, which we wanted to see as our next cruise. Checking in was fine and our balcony ... Read More
We’ve tried quite a few cruise lines and had heard that Celebrity were excellent so thought we’d give them a go as they were doing the Norwegian Fjords, which we wanted to see as our next cruise. Checking in was fine and our balcony cabin was lovely and clean and had a nice big bathroom/shower. Out cabin steward Anthony was lovely. There were no major complaints as such, just lots of little things every day which didn’t sit well. Firstly, the MDR. The food choices weren’t great and a couple of days our meals were stone cold. Some days the food was good though and hot. Our wine waiter was very miserable and didn’t seem to want to be there - and wasn’t a lot of the time! We were lucky to get a glass of wine before our starter. Often you would get dips and butter, but no bread. One night they pulled my chair out for me and there were 2 dirty napkins and breadcrumbs all over my seat. My other half likes an espresso after his dinner and every night it was served in a mug! Little things I know, but not what we expected. There seemed to be quite a few complaints about the food and service and there were people in suits watching the waiters and then asking the diners around the complainers if they had heard and were they happy (us a couple of nights). I just want to eat my dinner in a relaxed, peaceful environment, which this certainly wasn’t. To cap it off the suits and waiters come around the last night and tell you how important it is we give them a 9 or 10 on the survey!!!!! Food in the buffet was good, but we could never find a seat straightaway, but I think that’s the norm on most cruise ships. The entertainment in the theatre and waiter service was good, but we had to wait until 10.30pm because of our dinner time, which is quite late. We Had to wait until 11.30pm for the comedian one night. The entertainment around the lounges was average and very samey. A couple of groups and a duo. Some nights we’d be sat in the Passport/foyer bar and there’d be no music for an hour, which seems a bit strange. Loved the layout of the ship, one of the easiest to navigate around only having 2 sets of lifts in the middle and back. Everywhere was also spotless all the time, especially the toilets. We were given the classic drinks package as part of the deal, but once onboard there isn’t a lot you can have with, it’s very limited. A decent cocktail or glass of wine was 14/15 dollars, so we had to upgrade to the premium package. Just be aware of this. Lastly, our main disappointment was the lack of friendly service in the bars. I would say 80% of our drinks we had to get ourselves as waiter service was severely lacking. A lot of the staff behind the bar weren’t at all friendly we found too, we tried to chat to them, but they really weren’t interested. They all work hard I know, but you usually get a bit of banter. This is just my opinion and many may disagree, but this is just what we found. Perhaps we were expecting too much or perhaps we were just unlucky. The Norwegian Fjords were stunning and we enjoyed our cruise, but not sure we would sail with Celebrity again. Read Less
3 Helpful Votes
Sail Date: April 2019
Embarkation was very slow in a very hot hall. Our cases came quickly and our room attendant was very efficient and pleasant. Our cabin was spacious very clean and the bed was very comfortable. The bathroom was also very clean although the ... Read More
Embarkation was very slow in a very hot hall. Our cases came quickly and our room attendant was very efficient and pleasant. Our cabin was spacious very clean and the bed was very comfortable. The bathroom was also very clean although the towels had seen better days. The ship was very clean and had plenty of things to do. I thought the entertainment was only mediocre especially compared to other cruise lines. The food in the main dining hall was ok but the service was extremely slow obviously not enough waiters for the amount of passengers. The buffet was good with a large choice. Even a fussy eater like me always found something to eat. The activity team were absolutely brilliant they worked so hard and they were very friendly. One lady unnecessarily took it upon herself to verbally abuse a member of the activity team (Chantelle), but she handled it very professionally even though the passenger was totally wrong. Enjoyed the evenings in quasar. The young gent who worked there was fabulous. He was nearly always on his own but he was still quick to serve you and keep the tables cleared. All the staff were extremely pleasant and friendly. We had a major problem which I will not share with you but it had a huge impact on our cruise. We telephoned customer service about this but were really only fobbed off. A lady then phoned our cabin to explain the situation but this didnot help, maybe if she had walked to our cabin she may have understood why we were both upset. A brief letter of apology followed which was very brief to say the least. We put two letters of complaint in about the situation but again nobody came to see us and discuss our concerns. A lady telephoned me two weeks after we arrived home. I have no idea why she phoned as she kept telling me there was nothing she could do. She got quite irate with me when I suggested how the situation could have been handled. I didnot agree with her as to why it could not be handled in the way I had suggested so she just got more mad and didnot want to discuss any thing any more. Come on celebrity get your act together and train your staff to handle complaints correctly. I know the situation we were exposed to may never happen again but if it does I hope they take my suggestion into consideration. Maybe because we were only in an inside cabin that the service team did not think we were worth considering and if they just ignored us we might go away. Just to compare cruise lines. While we were on a transatlantic cruise with Disney cruise line we went to see a show. As this show was only in a small room we could not get in. While talk to a member of the activity team I asked if the show was going to be on again as we were disappointed we could not get in. He said sorry but no. Before he left he asked for our cabin number. I gave him it and asked him why he wanted it and he just said oh no reason. The next day there was a bottle of red and white wine and a lovely letter. This was given to us after a passing comment and nothing to do with a complaint. What a difference. Read Less
10 Helpful Votes
Sail Date: April 2019
Currently writing this in our cabin on the l2th day of a 13 night cruise. This is our 4th cruise in the past 12 months but our first with Celebrity. We chose this cruise basically because it was a Transatlantic which ended in Southampton, ... Read More
Currently writing this in our cabin on the l2th day of a 13 night cruise. This is our 4th cruise in the past 12 months but our first with Celebrity. We chose this cruise basically because it was a Transatlantic which ended in Southampton, England. Embarkation was the slowest of our 4 recent cruises. We waited for ever in line to check in. I think lots of other lines were moving quickly because people were members of the Captain's Club and, as first timers, we had no status. Once onboard, we had lunch in the MDR and immediately noticed how small the portions were. This did not improve for the whole cruise. Service was good and the crew on the ship were very efficient. However, apart from our cabin steward (Andrew) and our waiters in the MDR (Jorge & Mahesh) we were never made to feel special. The ship is the oldest ship on which we have recently cruised but it is in very good shape. Our cabin (6294) is a partially obstructed balcony cabin. The only obstruction is the roof of one of the specialty restaurants blocks a view directly down but we were able to look out at the waters from an oversized balcony. The room itself, actually seemed larger than most standard balcony rooms. The ship was nice but didn't sizzle like the HAL Koningsdam or NCL Bliss. However, the Silhouette is a very clean ship and well maintained. We had flexible dining in the MDR which usually meant either 5:30 pm or 8:30 pm. The food was OK but not spectacular. The MDR is a pleasant room and we were never rushed. The Ocean View Buffet, again was pleasant but, at times, could get a little crowded. One very nice feature of this restaurant is the outside seating at the back of the ship, which we used until the weather got a little colder. We ate one meal in the Tuscan Grill specialty restaurant as they had a BOGO offer. It was certainly of a higher standard than the 'free' restaurants. The entertainment on board was, again, just adequate. Only one performer a juggler comedian (Pete Mathews) really knocked it out of the park. Phil Collins impersonator (Rob Lewis) & magician (Matt McGurk) were good but the production shows Cosmopolitan & Pearl were disjointed and barely equal to a good High School production. There are loads of little spots on the Silhouette in which one is able to disappear. I am sure that we didn't find half of them. However, herein lies the rub. The Silhouette does not flow. From our very first cruise (Carnival Elation) in the early 90s, I have always liked the way that cruise companies go to great lengths to ensure that your time can be filled from morning to night. Unfortunately, the Silhouette's schedule didn't cut it for me. My wife & I spent a lot of our time in the cabin because there was very little that interested us. Plus, Celebrity seems to charge an arm and a leg for anything remotely out of the ordinary on the ship. For example, free movies on the TV were very limited - a few Mission Impossible and Disney. Pay per view movies were $14.99 each. At that rate, I would expect a refillable soda & popcorn delivered to my room. To buy a soda on board costs $3.60. Comparable rates on HAL are FREE & $2.30. I did purchase an unlimited internet package for 1 device for the entire cruise and it has been fine. It has been down a few times but it does allow me to watch You Tube videos and catch up on emails. Storage in the cabin is adequate for both of us, but draw space is limited. Extra coat hangers were delivered to our room almost immediately upon request. The bathroom is functional and the shower is fine. There is a distinct lack of electrical outlets in the room compared to more modern ships. I have just one request of our cabin steward and that is to bring me in a bucket of ice everytime he services the room. Andrew fulfilled this to perfection, especially as the room does not come equipped with an ice bucket. Overall, the cruise was OK, just not exceptional. The pool area was good and the water was not cold. Celebrity, apparently have a loyal following. Many on our cruise had sailed with them before. I enjoyed the cruises but was just not bowled over. Read Less
3 Helpful Votes
Sail Date: April 2019
We chose this cruise because my husband wanted to go back to the Southern Caribbean (Aruba, Bonaire, Curacao). This was our second time on the Silhouette. Embarkation went very smoothly. The staff is amazing. Very friendly! We had a ... Read More
We chose this cruise because my husband wanted to go back to the Southern Caribbean (Aruba, Bonaire, Curacao). This was our second time on the Silhouette. Embarkation went very smoothly. The staff is amazing. Very friendly! We had a great cabin, the first time with a balcony. We were disappointed in the food, and the entertainment. We felt the food on Royal Caribbean was better with a better mix of choices. The Celebrity singers and dancers were great, they really put their heart and soul into their shows. We thought they were better than the other acts that were brought on the ship. For us, there doesn't seem to be much to do, which for some people, is exactly what they want. We want more activities that interest us. We are 66 and 69. We may consider another Celebrity cruise but it would probably be on another ship. We much prefer the larger ships of RC. Read Less
5 Helpful Votes
Sail Date: March 2019
Post cruise thoughts. We booked this cruise because we loved the Celebrity Equinox and were told this is the sister ship and exactly the same. It is mostly the same but some important differences. No bar in the back of the ship on ... Read More
Post cruise thoughts. We booked this cruise because we loved the Celebrity Equinox and were told this is the sister ship and exactly the same. It is mostly the same but some important differences. No bar in the back of the ship on deck 14. A underutilized Master Celler wine area and just not the service level we expected. While we enjoyed our cruise I was disappointed with Celebrity in many ways. Mostly with the entertainment. Being a Musician I am probably more critical of the music and shows than most would be. And I must say that the quality of all the musicians was excellent. However I thought most of the music in the lounges was inappropriate for the age of the crowd and there was not enough of it. Even the PA music was hip hop, pop and even rap. Really? Did they not look at the age of the crowd? Only Ocean 5 and the Silhouette orchestra met my taste. I know it's different strokes for different folks and there were passengers from many different countries, but BR4 was playing mostly slow Latin beats and seemed to have a repetoire of about 20 songs. Listing them as a dance band was ludicrous when you saw very few people dancing to their music. Again they are fine musicians but wrong for the crowd which had to average 65 years of age. Also they looked pretty bored and like some others, playing for their own amusement and satisfaction. Angie Hernandez soloist was very good, in the Ensemble for listening. The same for the string duo. But I didn't go on a cruise to sit and listen. The string duo was actually putting me to sleep. I know many like that but I want to party. Dallas Bridge duo were building their background music with what is known as a looper. In effect they were creating backing tracks by recording and multi layering song parts over one another until it was sufficient for them to play and sing to. This takes a lot of talent and expertise but I really didn't want to listen to 4 to 5 minutes of creating their backing track for a 3 minute song. After 1 or 2 songs it became tedious and boring for the listener. Basically in the evening there were 3 places to hear music, Ensemble, Sky, Grand Foyer. They did not run simultaneously. Many nights we had no place to go to dance. Only Sky lounge was large enough to accommodate a crowd, During the sea day there was the pool and maybe deck 15 occasionally. Basically 1 soloist, 2 duos and 2 dance bands for 2500 people in 3 locations at separate times for 12 nights. Huh? for As for the shows, I thought most were amateurish and corny. Only "Uptown" blew away most people. They are one of the best acts I've seen anywhere. The comedian Dan ???? on our last night was also very good. After the first 3 shows we basically stopped going. The dining room food to me was a 7 or 8 out of 10. My table mates rated it lower. In my opinion the specialty restaurants were way over priced. We did try Q-sine when it had a sale, but the lobster tail was tiny and tasteless and the filet mignon was the same as well as dry. The projected chef was a clever idea we enjoyed. Dining room service was excellent as were the bar servers. My room attendant was new and not very good though she tried hard. Many days our room was not made up until after 3 and every night my bed was short-sheeted. My wife cut her foot on broken glass in our cabins carpet. I sensed a real cut back on employees. This was my 18th cruise and it ranked there as well. I guess I remember the old days at Celebrity when they were a notch above the rest. I remember when waiters used to carry your buffet tray to your table; The kitchen staff used to parade around the Dining room with the baked Alaska and Cherries Jubilee: Specialty Restaurants were $15 to $25; etc. etc. Still as I said up front, we enjoyed our vacation and will cruise again. Last year we cruised Equinox and loved it, and we are scheduled for Equinox next April. Maybe this was just a Silhouette problem. I should say that I find the size and layout of the ocean view room to be about the best we've seen. But I used to lean towards Celebrity. No more. I will go where the best deals are. Maybe it's time to try one of the Mega ships. Read Less
3 Helpful Votes
Sail Date: March 2019
We are loyal to Celebrity, have been on 17 long cruises and until this one have always been happy with Celebrity. Our air arrangements (Choice Air) booked directly with Celebrity were a nightmare. What should have been no more than 4 or ... Read More
We are loyal to Celebrity, have been on 17 long cruises and until this one have always been happy with Celebrity. Our air arrangements (Choice Air) booked directly with Celebrity were a nightmare. What should have been no more than 4 or 5 hours turned out to be closer to 14 hours. If it had been weather related we would have accepted it but when we booked the air we were not given a choice of arrangements, we had to go with AA which was very bad. Due to a problem with the first leg of the flight they (AA) bounced us all over the place and refused to change to another airline. Instead of possibly booking us with another airline they squeezed us in the last row (no windows) and directly across from the lavatories. It was miserable. We spent many hours between flights. We had left our hotel in Manchester, NH at 6:30 am for a 8:45 flight which should have got us to FLL mid afternoon. We had to take a ride to Boston (80mph) to take a flight to Miami (not Ft. Lauderdale) and arrived at out hotel there after 9pm. My advice is not to trust Guaranteed flights by Celebrity. The ship itself is lovely as are all ships in this category. The meals in the main dining room were for the most part very much like what I remember at the school cafeteria. Small (measly) amounts of less than prime cuts. A lot of cheap cuts and sometimes tiny amounts. They were nothing like we have enjoyed even since 5 months ago. We had a good amount of cabin credit and used it to book 3 ship tours. St. Martin Beach and lunch was awful, Magens Bay was pretty but very crowded and the last one to Nevis on a catamaran was the best tour we've had in the Caribbean in years. We would book it again in a heartbeat. The service on the ship was great and we like almost all the shows. The ship is very nice. Our main complaints were about the air arrangements and the less than satisfying meals, Read Less
2 Helpful Votes
Sail Date: February 2019
Just returned from a 9 night Southern Caribbean cruise and experienced something I have never seen on a Celebrity cruise before. For some reason, some fellow passengers felt “entitled” to reserve 4-8 sun loungers while other guest ... Read More
Just returned from a 9 night Southern Caribbean cruise and experienced something I have never seen on a Celebrity cruise before. For some reason, some fellow passengers felt “entitled” to reserve 4-8 sun loungers while other guest went without. Silhouette officers were approached over this issue and either ignored the situation or failed to take corrective action that is common practice on other ships. Maybe it was the large amount of groups on this cruise, but the fact of the matter is the 30 min policy has to be policed and enforced. Other than that, it was a nice cruise with an excellent itinerary. However, Silhouette is starting to show its age and seriously needs an upgrade which I understand will occur in 2020. On a positive note, the food in the buffet and main dining room was excellent and so was the entertainment on this cruise. Overall, a good cruise but Celebrity needs to sort out the pool deck issues as some guests were so upset they decided not rebook with Celebrity. Read Less
4 Helpful Votes
Sail Date: February 2019
As Celebrity Elite Plus, we have experienced a transition in Celebrity cruises from peaceful and relaxing to LOUD at a point that it is difficult to find a quiet place to relax and read a book. Every event has the volume so loud we found ... Read More
As Celebrity Elite Plus, we have experienced a transition in Celebrity cruises from peaceful and relaxing to LOUD at a point that it is difficult to find a quiet place to relax and read a book. Every event has the volume so loud we found it necessary to wear ear plugs. The ship itself was great, the food was superior, the staff very helpful and friendly....our only point of dissatisfaction was the noise level. In the evening in our stateroom and also in walking the passageway to our stateroom, we would constantly hear the boom, boom, boom of heavy bass. If we visited a lounge we found it impossible to carry on a conversation due to the high volume. If this is what we were seeking in a cruise, we would have gone to a competitor who is known for their loud music etc., and we could have done it at a much less expensive fare. Read Less
4 Helpful Votes
Sail Date: February 2019
This was only our 2nd Celebrity experience out of 20 cruises, the most being 7 on Princess. Overall, the differences between the 2 are negligible.. only individual experiences will differ. When we booked, Aqua was only a few hundred ... Read More
This was only our 2nd Celebrity experience out of 20 cruises, the most being 7 on Princess. Overall, the differences between the 2 are negligible.. only individual experiences will differ. When we booked, Aqua was only a few hundred dollars more than regular veranda, so we took advantage. With my spouse's food allergies, the Blu dining room seemed the logical choice...not so much. The 1st night a note in room requested we come between 6 and 630 to dine. We had a hard travel day, so I went to the maitre d' and asked if we could come later. "No problem, Susspeople4, you can come anytime, we have open seating. Your allergies are in the system and we will attend to them." We arrived at 7p and were greeted with a 45 minute wait. There was no dairy-free margarine as requested. At the 3rd port, maitre d' personally shopped for it successfullly after 2 failures. Menu in general seemed no different than a main dining room. Also, we like share dining, but Blu is all individual tables with sharing not encouraged...therefore we did not make lasting friends like usual. The Aqua cabins are identical to regular veranda in layout. The shower has body jets in addition to standard head and toiletries seemed slightly upgraded. Aqua's additional selling point is complimentary access to "Relaxation" rooms of Spa. Unless Heated Body Beds, sauna and steam room, private view room turn your fancy...no big deal. Aqua is on the top all cabin deck, just under the pool deck which extends some 20 feet outward, thus putting virtually all verandas in total shade all the time. Large diagonal support beams impede a full panoramic view. Built-in extra tipping seems unwarranted. With eyes closed, we could have been on Princess. Entertainment, ship activities, ship layout and condition, all comparable. It's all about what you are used to and comfortable with. Read Less
1 Helpful Vote
Sail Date: February 2019
I chose this cruise because of the date, itinerary and reputation of cruise line. While some aspects were good, my husband and I were very disappointed in some ways. Good: Food and service - friendly helpful staff (except in Guest ... Read More
I chose this cruise because of the date, itinerary and reputation of cruise line. While some aspects were good, my husband and I were very disappointed in some ways. Good: Food and service - friendly helpful staff (except in Guest Services). Disembarkation and retrieving luggage, comfortable bedding, chairs with foot rests on balcony, disembarkation and embarkation in ports, room was clean Wishing for more: Room keys given at Embarkation did not work which meant spending time in long line to have them rekeyed, lack of quality talks/lectures, lack of good music (Jazz in Ensemble Lounge was good but classical duo used synthesizer, as did other single musicians), less emphasis on selling "things" (everything!), probably the hardest most uncomfortable sofa I ever sat on in stateroom, library and selections of reading material, selections of free movies in stateroom (even selections of pay to view were not good), plumbing problems twice on 9 day cruise through no fault of ours (bathroom flooded at one point) An unexpected situation was that when dining in the specialty restaurants, in addition to paying the surcharge, one was expected to pay an additional tip on the surcharge. We enjoyed the ports but probably would not chose to cruise on Celebrity again. Read Less
3 Helpful Votes
Sail Date: January 2019
I chose this cruise because it was going to Grenada. Food was not up to Celebrity standards. The Ocean Café however was outstanding! Service was great. I pre-paid 4 bar activities and only received an invite for 1 which conflicted with ... Read More
I chose this cruise because it was going to Grenada. Food was not up to Celebrity standards. The Ocean Café however was outstanding! Service was great. I pre-paid 4 bar activities and only received an invite for 1 which conflicted with the Behind the ship scenes excursion. Several cruisers came down with a viral infection. The lawn club and the upper decks were for rent and I never saw anyone, just wasted space. The pool area could use some actual table and chairs and now all lounge chairs. Could not play cards or scrabble outside by the pool. I think my next cruise will be on Princess. I was in a balcony cabin on Veranda deck #7202 and it was very nice. Our stewardess Janiss was excellent! Over all a decent cruise. Did not go to any shows. Did not go to any specialty dining. The sunset bar was nice but the same peoples to up most of the seats every night leaving tables with no seats. I just hope I can get my money back from the prepaid activities I didn't get to use. Read Less
Celebrity Silhouette Ratings
Category Editor Member
Cabins 5.0 4.5
Dining 5.0 4.2
Entertainment 4.0 3.8
Public Rooms 5.0 4.6
Fitness Recreation 5.0 4.1
Family 4.0 4.1
Shore Excursion 4.0 3.6
Enrichment 4.5 3.7
Service 5.0 4.5
Value For Money 4.0 4.0
Rates 4.0 4.2

Find a Celebrity Silhouette Cruise

Easily compare prices from multiple sites with one click
Compare and book excursions for your next cruise