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9 Helpful Votes
Sail Date: September 2018
Here's some quick thoughts and ideas if you're looking to book the Norwegian Fjord cruise on Celebrity (Silhouette). By the way, we learned all cruises to the Fjords STOP in 2025, so do it while you can. I traveled as a first ... Read More
Here's some quick thoughts and ideas if you're looking to book the Norwegian Fjord cruise on Celebrity (Silhouette). By the way, we learned all cruises to the Fjords STOP in 2025, so do it while you can. I traveled as a first time cruiser with my mom (65) and Aunt (60 something). I'm an active 37 yr old...and 18 months pregnant, for context. Cabin: review is below. Food: We dined in the main "Grand Cuvee" mostly in the evenings and sat with 2 delightful couples. Food was good, not great. Much better than the cafeteria though. Initially, the variety of the cafeteria dazzled, but the quality soon tinted our opinion of the place. Also, SUPER crowded at breakfast. Get yourself some room service in the morning. My fave place of all was probably the coffee shop. Definitely worth it to get the classic alcohol package, in my opinion. We also ate at the Tuscan Grill (specialty restaurant), which again, I would say was above average but didn't knock my socks off. Service was very nice at the main dining room and even the cafeteria, surprisingly. Pro tip: there is a grill that does burgers, dogs, fries, etc. (not the Lawn Grill restaurant, which is an extra cost) and I would actually take that over the cafeteria. The sushi restaurant looked pretty solid, but had to pass given the whole pregnancy thing. We had only 2 "evening chic" nights throughout the week, but I'd say folks erred on the dressier side, regardless. (Except for me.) I'm sure I could have asked, but you never knew what kind of night it was until the night before... Excursions: We did a LOT. Fjords is kind of the perfect cruise actually, because with a few exceptions, I personally don't think you'd want to be in these cities for longer than a day. Overall--really surprised at the descriptions, and not in a good way, so read with caution. Our ride on the funiculur/hike in Bergen and our trip to Pulpit Rock were both "strenuous" (note: Bergen hike was a ride up a street car, with a 1.5 hr walk up a paved hill and back. Pulpit Rock is a 4 hr (4.5 for my 65 yr old mom, who is in decent shape) round trip hike up and down "an uneven path". Read as: steep, jutting rocks that probably only mountain goats should climb). In Flam, we were supposed to have a coach ride home from our "walking tour", but ended up having to walk back about 2 miles. In Alesund's easy "highlights" tour we visited a museum...that was outdoors, and up and down hilly, graveled paths. Was fine for me, in all these cases, but my aunt and a few others on the excursions were taken by surprise and had great physical difficulty navigating. Of all the tours we did, I'd most recommend (please take into account my profile) the kayaking at Geiranger and the Pulpit Rock hike (Stavanger, which was hard, no doubt, but spectacular). If you're into the Flam train (I give it a 3/5 stars, tops), you can get tickets on your own, but that might be worth doing with the group too actually, because otherwise you spend your day in port waiting in line. Save money and figure out your own thing in Bergen, Flam, and Alesund. If you're a beer fan, don't miss Aegir in Flam and Molo in Alesund. Protip: if you don't want to buy your whole family matching Nordic sweaters, do your shopping in Bergen or Alesund, which were a bit more cosmo and had stores other than just souvineer shops. Also, buy as much in 1 store if/when you can--if you spend enough, you qualify for the tax refund and can get cash back. We got lucky with unseasonably warm weather and virtually no rain (Sept. 1-9). Ship Entertainment and Service: Jayne Curry performed several nights for us and she was fantastic--I think she appealed to multiple crowds. Singer/Comedian of sorts. Everything else was sort of hit or miss for me, but the entertainment catered to a slightly older crowd, so others might really enjoy. Who knew the ABBA sing along would be the hit of the week--not my thing but, WOW, everyone else had a good old time, ha! I enjoyed the gym and spa--great service and services (re: the spa, pretty pricey. Cheaper if you go on a port day). There were a few brave souls in the outdoor pool. Indoor pool was small and cold. Hot tubs were nice though. I paid for internet for the week because of my crazy work schedule. It was about 200 something? And I lost a day and a half of internet in Geiranger due to bad connections on the ship. A game room (for cards, etc.), a library, an "ilounge", and of course, shopping and a casino are all aboard. Protip: we didn't do many of the ship activities or raffles when we were in ports, but that first day at sea, it's worth it to participate. Lots going on and good way to get a feel for the ship. We won a facial! Wish I'd seen something like this when I first joined up on this cruise, so hopefully someone else finds it helpful! Read Less
8 Helpful Votes
Sail Date: September 2018
Saturday September 1st and we were in Southampton about to board the Celebrity Silhouette cruise ship we were on our first ever cruise and we were going to visit the Norwegian Fjords. There was a fair bit of apprehension and even more ... Read More
Saturday September 1st and we were in Southampton about to board the Celebrity Silhouette cruise ship we were on our first ever cruise and we were going to visit the Norwegian Fjords. There was a fair bit of apprehension and even more excitement at the prospect. The boarding process was smooth and efficiently done and we were on board in no time at all. It was a wonderful sunny day, so before we sailed, we had lunch in Oceanview restaurant, sitting on the outer deck. Shortly after that we attended an evacuation procedure demonstration in theatre, attendance was mandatory. Our cabin (Stateroom) was situated on the 7th floor and was equipped with a safe, air-conditioning, hairdryer, umbrella, bathrobes, tea and coffee making facilities. There was also a small mini bar, not included in our package, this was a chargeable service. We also had a balcony with chairs and a table. We departed from Southampton at 16.15, at is was a wonderful sunny day we sat outside and watch the start of our cruise unfold. As we sailed down the Solent, it took around 2 hours we sailed past the Isle of Wight, Cowes and Osborne House on one side with Portsmouth, Gosport and Bognor Regis on the other. We walked around the various floors of the ship exploring, it was an experience for us never having been on a cruise ship before. It was amazing so many shops, bars, restaurants, theatre, cinema and Casino. There was also an indoor pool as well as an outdoor one with jacuzzis. Day 2, Sunday, was totally at sea sailing in the North Sea towards Norway, surprisingly the weather was really good and we spend the afternoon out on deck sunbathing on the sun loungers, towels were provided. Day 3 we arrived in the City of Bergen, a distance 734 nautical miles from Southampton. Once we were allowed to disembark we went out exploring and sightseeing various attractions reviewed separately. In Bergen there was a complimentary shuttle bus from the ship to the Port entrance, the City Centre was less than 10 minutes walk away. The Floibanen funicular was a must do in Bergen, tickets available at the station. Everyone had to be back on board by 19.30 and we promptly set sail at 20.00, next stop Flam Day 4 we arrived in the small all Town of Flam, 135 nautical miles from Begen. We booked our tickets for the Flam Railway online, this is the main attraction in Flam. Day 5 Wednesday we sailed up the Geiranger Fjord, 287 nautical miles from Flam, this area is a UNESCO World Heritage Site, we sailed past 7 sisters and suitor falls, the Captain announced that we were approaching the falls and gave us some information about the area. This area was really the jewel in the crown and the highlight of the cruise. Day 6 we were in the charming town of Alesund a distance of 123 nautical miles from Geiranger. A climb up the steps to the Fjellstua viewing point overlooking Alesund is worth it. Was really nice as we sailed out of Alesund, a small boat saluted us by shooting jets of water into the air, a surprise, thought that only happened in old movies. Day 7 friday and the ship docked in the City of Stavanger, a distance of 260 miles from Alesund. This was our last port of call in Norway. Stavanger Cathedral, City Park, Old Stavanger are sights worth a visit. Day 8 we were at sea making our way back to Southampton, the weather was dry but windy it was not conducive to sitting out on deck. Sunday morning 9th September 614 nautical miles from Stavanger and adventure was over, we docked in Southampton and time to leave the ship, we have to be off by 08.00am. Our entire voyage was a total of 2,156 nautical miles, a nautical mile is equal to 1.15 land miles. Everyday we did receive a factsheet "Celebrity Today" detailing the itinerary for the day, this also included the events, which were plentiful, on board ship, there was always something going on. We were able to use some of the other restaurants on board, we did not bother as there was such a wide variety and choice of delicious food in the main restaurant. The Sky Bar, with its large panoramic window and wonderful staff, was our favourite bar. It was an ideal place to sit and watch the ship sail out of the various ports. It was possible to book tours and trips on board, however we found it cheaper to purchase tickets ashore, at the attractions on at the Tourist Information Centres. WiFi was very expensive on board ship so a lot of passengers waited for the ship to dock and then headed for the Tourist Information Centre where WiFi was free. A number of stores and cafe/restaurants also provided free WIFI. There was always entertainment on board band, in the theatre, lobby and bars the on board group, Trust Me - Jack became a bit tiresome. One evening in the Sky Bar, there was an ABBA evening, it was a great night. We did not catch the cruising bug, however during the cruise we did attend a presentation about cruising and expeditions in the Galapacos Islands, Ecuador and Peru, prior to this we had already booked earlier for April 2020. It was a wonderful presentation, made us wish we could go sooner. Throughout the cruise all of the staff that we encountered were amazing, friendly, polite and helpful, this was applicable everywhere, bars, restaurants, security staff We we well impressed with the ship and how clean and well maintained it was. Our cruise of the Norwegian Fjords was a memorable experience. Read Less
4 Helpful Votes
Sail Date: August 2018
We chose this cruise because we wanted to visit Iceland, the inclusion of Ireland, Northern Ireland and Guernsey were a bonus. We had recently cruised on the Infinity and experienced a few issues. This cruise was better but there are ... Read More
We chose this cruise because we wanted to visit Iceland, the inclusion of Ireland, Northern Ireland and Guernsey were a bonus. We had recently cruised on the Infinity and experienced a few issues. This cruise was better but there are still a few niggling problems. We dined in the Grand Cuvee restaurant and also some of the specialist restaurants. The service in Grand Cuvee was fantastic, the food was okay. Dollar, our server, was attentiveas was her assistant, Juan, they made the meal experience better. I am not a fan of sweet desserts so always go for cheese and biscuits, this was disappointing as it was a meagre plate of dreadful cheese and some cheap biscuits. We asked for Cheddar and were then served with the plastic cheese squares normally put on burgers. As for the speciality dining Murano is undoubtedly the best restaurant I have ever eaten in and that is a lot. Fantastic service and food to die for. Similarly the Tuscan Grill is terrific, smae excellent service and food. We also had dinner at Qsine, oh dear! It is a stupid idea to use iPads to order food especialyy when they do not all work. The food was good but it took an age to eat as it came in little bits. Breakfast in Oceanview was an experience, the food was usually luke warm. Many people complained about this but were ignored. The only other grioe was disembarkation in ports, it took a long time when you visited some locations particularly ReyKjavik where it was a 45 minute queue. The shore excursions were very good, well organised (but over-priced). The entertainment was good with a variety of different entertainers. The positives outweigh the negatives. Read Less
7 Helpful Votes
Sail Date: August 2018
We have just returned from the Scandinavia and Russia cruise on Celebrity Silhouette. We drove down from Derbyshire the day before embarkation and stayed overnight at the Ibis Hotel which was just 5 minutes away from the cruise terminal. ... Read More
We have just returned from the Scandinavia and Russia cruise on Celebrity Silhouette. We drove down from Derbyshire the day before embarkation and stayed overnight at the Ibis Hotel which was just 5 minutes away from the cruise terminal. After leaving our car in the designated car park, at 10.45 am, we strolled over to our terminal which was just a short walk away. There was very little queueing and, much to our surprise, we were on board the ship in about 20 minutes. We were allowed to use the on-board facilities while we waited for our cabin to be ready. It was a very hot day and I was wishing I had thought to put my bathing suit in my hand luggage and take advantage of the lovely pool while it was empty! Our cabin was very roomy and immaculately clean. Our stateroom was on Deck 8, towards the back, with a balcony. The bed was comfortable with 2 pillows each, we only used one each as they were very soft and squishy. The cabin had a safe, fridge and tea/ coffee making facilities. Plenty of wardrobe space and we made full use of the storage space over the bed which we used as a drawer. Our cabin steward (Sunny) was excellent, remaining efficient and unobtrusive throughout the cruise. Although we were on a tariff which included tips we gave Sunny a little extra before we left the ship. We chose to do ‘any time dining’. By Day 2 we had already established ourselves on a regular table, in the corner of the Grand Cuvee dining room, by a window. Because we chose to eat our evening meal quite early (5.30pm to 6 pm) we were always confident we would get the same window seat or one nearby. Our dining room waiters were, Roger, Milan and Wil. Roger was particularly entertaining with a dry sense of humour and a willingness to please. Again, we left tips for our waiters because of their care and attention. The entertainment was excellent. Special praise to Big Mike and the on-board orchestra who gave so many superlative performances supporting the artistes. The singers, dancers and acrobats were brilliant. Bobby Davro did 2 late night, adult shows. We only attended the first as the second was on the last night of the cruise and we were bracing ourselves for our return journey home. Bobby Davro is an acquired taste. Although he was entertaining I personally think he is funniest when his humour is clean. We loved the sea-day lectures given by Dr Kramer and the Cruise Director, Eddy Jenkins. We love pub quizzes and we thoroughly enjoyed the Trivia Quizzes on board the ship. We would do at least one a day, the late afternoon one was the best attended. We won a few times and we collected enough winners’ tickets to get a nice notebook. When allocating the winners’ coupons I don’t think much attention was paid to the number of people in your team so, don’t expect big prizes, the fun is in taking part and learning something new. Jaz and Stephen did most of the quizzes and they were fun hosts. We particularly enjoyed our 2 days in St Petersburg where we visited the Hermitage Museum. It was stiflingly hot in the museum because of the humid weather and sheer volume of people. We made a mental note not to visit St Petersburg again in the summer, high-peak tourist season. Ypres and the Menin Gate were very moving. We loved the Viking Museum in Stockholm and seeing the Little Mermaid statue which was within a short walk of where the ship was berthed in Copenhagen. Tallin was exquisite with beautiful architecture in the old town. We also enjoyed Berlin even though we were on a bus for a total of 6 hours. Now some people might laugh at this. I was very disappointed that Celebrity Silhouette had no facilities for guests to do their own laundry. Most other cruise ships I have been on included a laundrette on each deck. On a 2 week cruise I would have used a laundrette 2 or 3 times. The ship’s laundry service was far too expensive with laughable charges. I used the little bathroom sink to wash our underwear and dried it off on the balcony! I also noticed that our cabin had no little, discreet lines for drying washing. Come on Celebrity! Have you tried to squeeze in 2 extra cabins, in place of a laundrette on each deck?! Don’t get me started on the internet charges. We didn’t bother and caught up with our emails, Facebook etc when we were on land. Excellent internet is provided free of charge in most bars, cafes etc, although we didn’t try in St Petersburg. Also, predictably, the on-board photographs were stupidly expensive. We got tired of the charade of posing for photos we knew we wouldn’t buy. Who buys the expensive artworks for sale on ships? I think the emperor is wearing no clothes! None were to my taste. A child could have done better, indeed, there was a competition for children on board to copy a Peter Max work. One or two were very good and, dare I say it, even better than the original work. The inevitable jewellers were plying their trade and one salesperson was expecting us to part with £3,000, just like that, for a ring which I didn’t even like but the damn thing was thrust in my face. I suspect they had been trying to sell this ring for several weeks. I suppose there were passengers around, with a lot more money than me, who were willing to pay for some of these items. I am constantly amazed at how quickly the sales people can drop the price if they think you are even remotely interested in something. I would certainly recommend this cruise ship and cruise company although the Silhouette is in need of some tlc in certain areas where rust patches and peeling varnish were clearly visible. Read Less
2 Helpful Votes
Sail Date: July 2018
Chose after being recommended by friends. Wanted to visit places we had not been to before. As we had never been to Scandinavia wanted to go there and also wanted to see Tallin and The Hermitage in St Petersburg. Liked what ... Read More
Chose after being recommended by friends. Wanted to visit places we had not been to before. As we had never been to Scandinavia wanted to go there and also wanted to see Tallin and The Hermitage in St Petersburg. Liked what Celebrity offered in terms of on board packages facilities and variety of excursions at places the cruise stopped at. Plenty of activities available on board who h was good. Restaurants choices were good . Like the way my wife was treated after her allergies were noted, I E Egg free scones for afternoon tea, egg free Danish at breakfast and also special desserts at end of evening meal. Crew room attendant and restaurant staff very helpful and attentive. Shows well organise well prepared and plenty of variety. Overall a good cruise with plenty to keep you occupied. First but hopefully not last cruise with Celebrity . Thank you we both enjoyed it Read Less
3 Helpful Votes
Sail Date: July 2018
Last minute booking, ship very clean and staff very helpful, some abit pushy to sell you stuff. Dining room very cramped and 10 round a table is way too many! Even thou we asked for a table of 4! Gave up and ate in the ocean view cafe ... Read More
Last minute booking, ship very clean and staff very helpful, some abit pushy to sell you stuff. Dining room very cramped and 10 round a table is way too many! Even thou we asked for a table of 4! Gave up and ate in the ocean view cafe every night, which we found the food much nicer and more choice, apart from it is self service but you can choose where you sit! Docking in the industrial sites was not pleasant at all and the prices for the shuttle buses are far to much!! In fact everything you have to buy is overpriced surely if you drop the prices more people would buy it! We enjoyed the cruise but with so many cutbacks, it wasn’t the special holiday that cruising once was!! The only thing that hasn’t changed is the high cost of cruising And still waiting for some money to be refunded!!! Read Less
5 Helpful Votes
Sail Date: July 2018
We chose the Baltic Cruise as we felt we would like something different from a beach holiday this year and were really interested in visiting Russia. The Cruise cost us approximately £2k each with an additional £500.00 spent on ... Read More
We chose the Baltic Cruise as we felt we would like something different from a beach holiday this year and were really interested in visiting Russia. The Cruise cost us approximately £2k each with an additional £500.00 spent on excursions and £400 spending money. We bought the 'classic' drinks package and paid gratuities 'up front'. (Still leaving money for the cabin steward as he had looked after us so well). The standard of the boat was excellent and the staff could not do enough to make you feel welcome and solve any problems you may have. The food in the buffet was delicious, we felt that the more formal dining was like a production line and the menu choice was not as good as the buffet so only used the resturant on three times. As the holiday went on, we became increasing surprised/disappointed at the hidden costs. Each time the ship docked - the price of the shuttle to the main town was a flat $20.00 dollars/20 Euros each!, two of the transfers being less than 15 mins. If you wanted Wi fi in your cabin it was a further $210 for one device for two weeks. The Classic drinks package offered any drink up to the value of $11 - but we found that many of the drinks served (in particular the cocktails) were priced at $12 each, we were told that we could 'upgrade' to the premium drinks package, but as my husband does not drink any alcohol and I only drink moderately we felt we had no need to; it was never explained that if you wanted a drink over $11 if you would be charged for the for the full cost or just the 'extra amount. In addition there was very limited non- alcoholic beers available and my husband frequently had to wait for a non-alchoholic beer to be bought from another bar. Gustav the beveridges manager was outstanding in trying to resolve the situation but we experienced the problem at least once, if not more every day. In respect of the excursions - due to the difficulty of obtaining visas for Russia we booked three excursions via the Celebrity webs site whilst in St Petersberg. The first a trip on the canals and Rasputins home, the second to see the palace and fountains at St Petershoff and the third a 'moderate' walking tour to the Church of the spilled blood. The first trip on the Canals, there was a mix up on the time the excurision commenced, which meant that we were left waiting to board the canal boat and also arrived at Rasputins home early and had to wait outside. The second day, due to the volume of visitors we had to queue for 50+ mins in very high temperatures with no shade at St Peterhoff - not the ships fault but once we had gained entry we had to 'shuffle' around not being permitted to stop. On exiting to the gardens there were approximately 500,000 visitors!!! so perhaps pick a less busy time to participate in this one. The last trip was a disaster - we booked a walking tour of St Petersburg to finish at the Church of the Spilled Blood. Although the guide was speaking English it was impossible to understand what she was saying and in the end we gave up!!! We did walk for a while, but if we walked half a mile I would have been surprised! In addition 30 mins of the walk (and the tour we paid for) we were directed into a sovenier shop! We felt that the tour was extremely poor value for money and on arriving back at the ship I spoke to the excursion team to request a refund which they were very relucant to do - offering 20% initially as 'good will' upping this to 30% after a heated discussion. I feel that the starting point should have been 100% as the whole purpose of the tour guide was to understand and appreciated what we were looking at as we could not understand her we had no idea in addition the 'walking' part was very limited and really did not match the description of what we purchased. Overall we felt that the trips were not good value for money. There was no 'feed back' form at the end and I would suggest that Celebrity instigate implementing these so they can ensure that the trips they are promoting via their web site are value for money and are of the standard they would expect for their customers as the ones we went on certainly did not meet our expectations or the quality of the service/facilities we experienced on board. This was our first cruise and a couple of things I would recommend that you research if you were thinking of a cruise, when booking check for any hidden extra's ie, shuttle bus, wi fi, the value of your drinks package as you could incur considerable extras. Make sure you get water for your cabin at the bar. We ordered two bottles of water to use in the kettle in the cabin at a cost of $13.00 (customer services did credit this back to us). Research what you want to see when you leave the ship - there is so much to do and only limited time so you want to make sure that you know what you want to see. Think about the size of the boat, there were 3,000 people on board and on the days at sea it was very difficult to get a sunbed round the pool and breakfast and lunch were like being in the school dining hall! 80% we had a brilliant time ; the majority of staff could not do enough for you, the food was excellent and varied; the entertainment was enjoyable, the activities varied (great 'silent' disco), the cabin and the ship spotless and embarkation/ debarkation was efficient and it was such a a pleasure not to have to go through and airport to start the holiday. Unfortunatly the holiday was spoilt by the hidden charges and the poor quality of the excursions to St Petersburg that had been bought via the Celebrity web site. Read Less
5 Helpful Votes
Sail Date: July 2018
Wanted to visit the Baltic and Celebrity was recommended by friends who frequently cruise. A very good experience overall. A well organised embarkation and on board earlier than expected. Had to wait a few hours before cabin ready but ... Read More
Wanted to visit the Baltic and Celebrity was recommended by friends who frequently cruise. A very good experience overall. A well organised embarkation and on board earlier than expected. Had to wait a few hours before cabin ready but expected that. First impressions of ship was exceptionally clean but thought it was very dated. Extremely friendly staff, always helpful and very polite. Balcony cabin was ok. Ship seemed huge at first but soon got our bearings. Thought muster meeting was dreadful. Poor view of the screens and poor quality presentation. In a nutshell, it didn't serve the purpose it was intended for. Dining - huge choice of food in ocean view cafe, catered for all. Staff worked extremely hard and tried to accommodate the huge amount of people. Was crowded at times so you had to try to visit earlier or later to get a seat. Staff in main dining room were excellent and certainly looked after us. They were most accommodating and food was excellent. Entertainment - we enjoyed the entertainment in the lounge and sky lounge, great fun at times too, especially Abba night and silent disco. Also enjoyed the shows we watched but only saw three. Also attended two talks ("10 things you may not have known about ...") and these were informative and entertaining. Thought gym could have been larger and not enough upright bikes, only 2. Pool area very busy and decks packed, especially on sea days. Loungers could have been better managed. Nevertheless, very clean and well maintained, especially indoor pool area, Enjoyed all countries visited, Bruge is small and beautiful, ship shore excursion too expensive, paid £72 for the 2 of us, wish I did my own. Loved Copenhagen, very interesting and loved the design of the city. We walked in from the ship. Very easy and straightforward. Stockholm very pretty. We walked into the city, which took 25 minutes. Very hot and busy and wish we had used hop on and off buses. Tallinn was a beautiful surprise, bigger than we thought. Just lovely there, easy to walk from the port. St Petersburg: booked TJ Travel, excellent, 3 full days and great driver and very knowledgable guide. St Petersburg is simply magnificent. Rostock: again we made our own way there using bus, train and tram. Once you understand ticket machine quite straightforward, shame we couldn't dock in Warnemunde but can't blame captain for that. Rostock well worth a visit. Overall we had a really enjoyable and interesting holiday. I would go with this company again due to overall cleanliness, lovely staff and great food. Bug bears: stop pushing speciality dining on us, move customer relations section from lounge, more seating required in many areas of ship. I also wished I did more research prior to booking as I paid over a £1000 more than others (and had less), for example, we were in a balcony room and others who paid less were in concierge plus had port and gratuities included in the deal. Read Less
4 Helpful Votes
Sail Date: July 2018
You know the funny thing about holidays is when they are over it is almost like they never happened and all we have is a dream of all the new places and people. We had a wonderful 2 weeks on the cruise. It was my first cruise but we had ... Read More
You know the funny thing about holidays is when they are over it is almost like they never happened and all we have is a dream of all the new places and people. We had a wonderful 2 weeks on the cruise. It was my first cruise but we had perfect weather and seas for the whole 14 days sailing. Some of the crew thought this cruise was the best they had ever known for good weather and calm seas. I mean 33 degrees in Stockholm...what!! I wasn't sure about the imagined claustrophobia of a cruise but the ship is so huge and has so many levels it wasn't a problem at all. The service, food and cabin were fantastic. A few do behave as though they are in the upper class on the 'White Star Line' but mostly people were very classless and friendly. I finally got to wear a bowtie and evening dress for the first time in my life on one of the 3 formal nights but I wouldn't want to do that every day. In any case the vegetarian selection in the main 'Grand Cuvee' dining room was very limited and portions so small that we ate mainly in the less reserved Ocean View restaurant after the formal night. I could not fault the food in this restaurant at all...superb! I had wondered if a day excursion to a city was enough to satisfy the need to explore it, but you know, it is. There is something quite amazing about having small stops in lots of different place. It is like having half a dozen holidays in one. I loved that aspect of it and I can't even begin to describe how amazing Russia was. St Petersburg is the most amazing city ever. To be able to walk in the same places as the people from history was just incredible. As an unknown bonus had 'Navy day' on the Sunday we were there and President Putin was in the city. Crowds thronged every street and the river embankment was solidly packed with very well-behaved citizens. On the Neva river were Soviet warships with lines of sailors in smart white uniforms standing to attention in the heat. I think I had imagined somehow Russia would look greyer than it did and that the people would be some downtrodden mass of misery. How wrong was I!... I have never seen so many happy people, in one place before. We loved St Petersburg from start to finish and our Arctur tour guide Svetlana spoke good English and was very informative. St Petersburg is a very European city and I am sure that the further inland you go the more Russian it gets, but this city is amazing and so worth visiting. I hope I get back one day. A quick synopsis Bruges - Compact and historical and clean....loved it and the chocolate and beer Copenhagen - Loved the Tivoli Gardens and the friendliness of the city Stockholm - Loved old town of Gamlinstan and the sail into the harbour past all the small islands. Didn't love missing the coach back to the ship and having to get a taxi. Tallinn - After St Petersburg my next favourite place. Clean and medieaval with great food and shopping. St Petersburg - simply beautiful...when can I go back. A walk in history and days long gone of such an opulence and decadence. So wonderfully preserved and lovingly restored after the Nazi ravages of WW11 Rostock (Germany) - Surprisingly peaceful and clean. We enjoyed our day here especially walking along the harbour debating Brexit with a local boat owner. In between the cities are the days at sea. Sea Days on the ship are mainly for relaxing and while I enjoyed sunbathing I would always prefer a cruise with the fewest sea days as possible. We didn't drink onboard very much but quite a lot of the passengers were on unlimited drinks packages and made the best use of them. I have to say though I did not see one sniff of high spirits. To their credit everyone onboard behaves calmly and for the most part people are friendly. If I have one criticism, it is that bottled water was $6.50 for a 1 litre (2 pint ) bottle. We filled our water bottles from the public water dispenser but can you imagine if that wasn't there. Wow...water, water, everywhere and not a drop to drink was never so true, as on a cruise ship. If I have to pick a highlight it would be the Peter and Paul Fortress where the Romanov memorial is located. If I had 5 suggestions for cruise improvements they would be 1 - Buy shore excursions and shuttle tickets via TV 2 - Ship / shore excursion operators should have a log of contact phone numbers so if they do leave people behind they can at least check they are ok 3 - Discard flexi-dining as it is not working well 4 - Provide complimentary water (say 2x1l bottle s per day) or make it substantially cheaper 5 - Update Wi-Fi rental to 2 devices 6 - Lease some proper simulcast West End shows / concerts like those that they show in the cinemas or do a show featuring the band with just regular songs not the incomprehensible stuff they are doing with singing, dancing and acrobatics all at the same time. Read Less
1 Helpful Vote
Sail Date: July 2018
We chose this cruise because of the destinations. The embarkation was smooth and we were on the ship in no time. The cabin was spacious including both interior and balcony space and was kept impeccably by our cabin steward. All the staff ... Read More
We chose this cruise because of the destinations. The embarkation was smooth and we were on the ship in no time. The cabin was spacious including both interior and balcony space and was kept impeccably by our cabin steward. All the staff were friendly and helpful. The dining in the main restaurant was enjoyable as the food was to a high standard most of the time. The entertainment was a bit mixed as you expect on cruises as you cant please everyone all the time. It was a very enjoyable cruise however there were some annoying niggles for one the ship berthed in remote moorings in both Stockholm (an hours drive to the city) which missed out sailing past the small islands leading to the port and also in Copenhagen where it berthed in an industrial site miles from the city whereas we could see when we got to town that Queen Victoria was berthed within walking distance of the town. The ship itself lists it has room for 2800 guests however we were informed by the entertainment staff there were 3055 guests on board which compared to other cruises every bit of public space was crowded. There was little room to breathe on the open decks as passengers were packed like sardines on what were very stained cushions used for the sun loungers. Finally the desire to squeeze the last dollar from you would not have been out of place in the old double glazing world. On a positive note seeing past these niggles we had a fantastic time the crew were great but I dont think I would use Celebrity again. Read Less
5 Helpful Votes
Sail Date: July 2018
Celebrity Silhouette - Scandinavia and Russia - 7th July. Embarkation at Southampton was the fastest we’ve ever experienced. We arrived early around 10 am, and were able to walk straight up to check in, and board immediately. Our ... Read More
Celebrity Silhouette - Scandinavia and Russia - 7th July. Embarkation at Southampton was the fastest we’ve ever experienced. We arrived early around 10 am, and were able to walk straight up to check in, and board immediately. Our cabin balcony 9105 was overlooked by the bridge, and did have a web cam potentially looking over you, not something that worried us, but might some of you. The Silhouette soft furnishings are looking tired, however her staff make up it with their seemingly endless energy. Everyone attentive, and friendly, nothing too much trouble. The MDR restaurants now have a vegetarian menu on request which gives a slightly better choice for those not eating meat or fish. I wonder when this was introduced as we were not offered it back in December. I consequently wrote to Celebrity with this suggestion, and would be really impressed if that had been actioned as a result! The food in the MDR was good, and the buffet although following a similar theme each day, did have changes of dishes every day. Our Classic Drinks package gave us more than enough choice, and the bar staff will make you up cocktails not listed on the drinks list, if you ask. Entertainment on the cruise was just that, show times for us were too late, at 8:30 and 10:30, our preference is to go to the early show, then dine, this is almost impossible when last orders at the restaurants is 9:30 unless you leave the theatre as the act takes their final bow! The itinerary for the cruise was on the whole excellent, the only downside being some of the ports we docked in where a long way from the city/town being visited. Stockholm was 60 minutes journey, and Rostock was 20 minutes, both had shuttles laid on, but at $20 each for the Rostock one, it seemed expensive, I don’t know the Stockholm price as we had done our homework and took the train in, which was very easy to do. Rostock did not have much to offer the visitor, however after 3 days in St Petersburg, most people we spoke to said they were happy to have an unchallenging day. Disembarkation was quick too, having chosen to carry our own bags off, we were at our car within 20 minutes. Read Less
12 Helpful Votes
Sail Date: June 2018
For my wife and I, this was our fourth cruise with Celebrity. The last time was in February 2018 on the Solstice, in Australia/New Zealand. We have also been on the Solstice before and also the Eclipse, so being on the Silhouette, a sister ... Read More
For my wife and I, this was our fourth cruise with Celebrity. The last time was in February 2018 on the Solstice, in Australia/New Zealand. We have also been on the Solstice before and also the Eclipse, so being on the Silhouette, a sister ship, the layout was very familiar. However there are a few quirks with this ship in comparison to the others and this time a few niggles which we hope Celebrity take on board from all the feedback they receive! The main highlight of this Baltic cruise was meant to be the visit to St Petersburg, but mother nature intervened and due to high winds for 2 days we were unable to dock in the port. The Master, Captain Peppas explained at 6.30am (ship due to dock at 7am on Sunday 1 July) over the ship’s PA system that because winds were gusting up to 53 knots (60 mph) the St Petersburg port authorities had refused a ship of our size to be allowed into port. He explained at a later Q&A session that because there was a channel only 140 metres wide before the port and our ship was 319 metres in length with a beam of nearly 37 metres, we could have been caught by the gusting winds and slewed out of the narrow channel and run aground. There had recently been a “near miss” with another ship and he had also been unable to dock at St Petersburg 2 years ago because of high winds. He admitted that smaller ships were being allowed in. He did make two attempts to enter the port (the first time on the Sunday afternoon) and then again in in the early hours on the Monday but these were unsuccessful. We were at anchor about 3 hours journey time outside of St Petersburg. Whilst we must respect the Captain’s and port authorities decision not to enter port, Celebrity really ought to make it clear when they sell this particular cruise, that there is a risk of not being able to enter the port in the size of ship, that the Silhouette is. Celebrity have offered no compensation to any passengers for this missed port, although they did reimburse the port fees per person. Whilst Celebrity can’t be held responsible for the weather, there didn’t seem to be any Plan B and things were rushed together for daily activities on the Sunday and Monday. The Captain mentioned that Helsinki had been considered as an option but they had decided against this (there must have therefore been space available for us in the port) but we would wait at anchor and see if the winds dropped. They didn’t and we were anchored for about 30 hours in the end, under cloudy skies and with cold winds! We were therefore at sea much longer than expected. What did cause some confusion and rumour, was that on the second evening at 9pm, P&O’s Britannia (a larger ship) came out of St Petersburg and passed us whilst we were still at anchor. It was rumoured that they had also gone into port and past us on the first day whilst we were at anchor, but reading a subsequent post on these forums, it has now been established that this ship went in the day before us and their captain had told their passengers that they ‘only got in by the skin of their teeth’! Apparently it is also easier to leave port in high winds, rather than enter it! Because we booked the excursions for St Petersburg direct with Celebrity we have had those refunded. Fortunately we also had cruise cover on out travel insurance so we have managed to claim back 150 GBP, per person, for a “cancelled port.” However, all in all, it was a big disappointed for many to miss this particular port. Many felt that Celebrity could have made some ex-gratia gesture like a $100 pp. on board spend for any future cruise without a time limit. But they didn’t! Now back to the start of the cruise. We left our home the day before (Friday) and stayed at the Holiday Inn at Fareham, that night. We arrived in Southampton (City Terminal) at about 10.30am on the Saturday, and parked up in AB Parking carpark, which was about 300 metres from the terminal building. Plenty of staff on hand to direct us to a parking bay and our luggage was then collected and put into vans which were moving along behind all the cars. We didn’t see our luggage again until we were in our stateroom. Because we were Concierge class, we were directed to the Priority Check in desk and then straight onto the ship and complimentary glass of champagne in hand, all within 25 minutes from parking! We were told there was a complimentary lunch for Concierge class in the main dining room. The ship’s passengers for this cruise were predominantly Brits, Americans and Canadians. We were told on the public address that the staterooms opened at 1.15pm, so after lunch we went to our room. Our stateroom was 9370, Deck 9, Starboard, Aft (C3). Because we had signed up for the Cruise critics meet and greet party, this was on the first full sea day in the Cellar Masters bar (3rd day). The captain, Cruise Director Sue Denning, along with other senior staff attended briefly. It was nice to put faces to other guests who were only known by “user names” on the forum. We had met Sue Denning before, as she was CD on our cruise on the Eclipse in September 2016. Compared to our trip on the Solstice last year (and other Celebrity cruises), we found the evening entertainment and day time activities to be rather mediocre this time. Sue Denning was excellent, but we found the daily activities to be very a bit repetitive and not particularly enthralling. Celebrity need to think up some new activities. Kate, the Activity manager didn’t seem to be as professional as Sue and she seemed to fumble her way through the CD’s daily tv channel show and regularly said “tomorrow” rather than “today”, to be constantly corrected by Sue (it is recorded the night before). Musical entertainment was usually taking place at various locations all over the ship and in the late evenings, we usually ended in the Sky Lounge. We thought the house band Accents, were not as good as others we have seen and the lead singer had a weak singing voice. The Abba evening in the Sky lounge was very enjoyable. Ray Brown jnr and band, (jazz singer) was very entertaining and he is someone we saw earlier in the year on the Solstice. Because it was the World Cup, the atmosphere in the main theatre for the England games was great (especially as England were generally winning games at the group stages and quarter final). It was well led by Sue, encouraging us to sing the national anthem. A good food spread was laid on in the theatre for each game. We ate in the main Grand Cuvee restaurant, at the early 6pm sitting. We found all the food to be, good to excellent quality. The portions in the Main restaurant for evening meal are not large but they are adequate. We found ALL the staff to be very friendly and hard working. Our Room Steward “Buzz” Aldrin, was excellent, as were our main restaurant waiters; Alvin and Krupesh. We also found our Sommelier, Rosa very attentive. She always remembered what wines we were drinking. The Sky lounge bar staff were great, led by Victoria, and as were Benji, Filip and Lito. We usually had breakfast in the main restaurant rather than going up to the Oceanview Cafe. We found the quality of food was better there, and it was nice to be served. The Oceanview Café at lunchtime was very busy and usually there were few tables available inside. Because the weather was not good at times, the staff did bring some of the outside deck tables and chairs into the main area which made it a bit easier but it was still crowded. We booked all our shore excursions via Celebrity and the trips were well organised. We usually had to meet in the theatre for priority disembarkation. The ship is generally well maintained (a few peeling paint patches in awkward places) and constant maintenance is being undertaken but the door and frame on our bathroom door was showing signs of wear and tear and ground it, dirty marks. The ship is constantly being cleaned, along with all the rest rooms and toilets. We never found any dirt. A credit to all the hard working housekeeping staff. Apart from the cancelled port, and the few another slight niggles (it is for this reason that I have only marked for 4 stars); overall this cruise in the end was very good and we saw lots of new Baltic ports we have never been to before. A lovely ship, very friendly staff, fairly good night time entertainment and very good excursions. We took advantage of all the on board offers and have booked on the Silhouette again in 2019, going to the Norwegian fjords! Now for the slight niggles; On checking in at Southampton we were given our sea pass cards and immediately noticed the Premium drinks package (PALL) wording was very feint on both of our cards. When we pointed this out to the check in lady, we were told, don’t worry they can see the drinks package when they swipe the card. Wrong! When we asked the bar staff on board they said they have to look at the card wording because they have no idea what drinks package passengers are on when it is swiped on the terminal. Within a few days Victoria in the Sky lounge bar put a paper sticker on our cards as she couldn’t read it. We noticed a number of other passengers had to have this as well. Also our passenger number on the sea pass wore out quickly and made it difficult to read. This is needed by the bar staff who have no terminals nearby and need to write down the card number. Celebrity, please improve the print quality! Flannels and small towels – we found most of the flannels and small towels to be extremely thin and needed replacing. Sky lounge entertainment – after four evenings we asked Senior Bar Attendant Victoria why there was very little entertainment in the Sky lounge at 10pm, only piped music. On previous cruises we have been on there always has been entertainment after 10 pm in the Sky lounge. She made a note of the feedback and things did get better by the Thursday evening until the end of the cruise. The Abba night and “The Voice” competition were good fun. Lawn Deck – Celebrity for some reason have now put eight wooden alcoves for hire on the lawn deck 15. They have also done his on the Solstice. Out of the 28 days we have recently been on board both ships, we have only noticed the alcoves being used by one group. We understand they cost in the region of 249 USD to rent for sea days, and 99 USD for port days. In our view this a complete and utter waste of money and space. It would be interesting to know if they are making Celebrity any money! It has to be assumed that because of these alcoves on the lawn deck, there is no longer a cheese and wine and band event on Deck 15 when leaving any port (or at any other time). We have usually found these events on other ships to be very enjoyable. Glass Blowing show – unlike the Eclipse and Solstice there is no glass blowing show area on Deck 15. It is now taken up by a fee entry restaurant! Food portions – whilst the portions are not overly large in the main restaurant, they are sufficient. However some of the portions of baked beans for breakfast in the small dishes were ridiculously small with in many instances only half full. My wife had to ask for more on a number of occasions especially, as she doesn’t eat eggs! Sun loungers - We often found it difficult to find a sun longer near the outside and the inside pools on Deck 12. Although it was a bit easier mid-afternoon. A lot of the loungers seemed to be reserved but no one sitting in them for hours! About 2 days before the cruise ended, a note appeared in the daily newsletter saying that loungers not occupied for 30 minutes would have all goods removed off them by pool staff. Why was this left until the last but one day? It should be standard policy that any articles left for 30 minutes will be removed as was the case on the Solstice in February. There are notes in the indoor pool area saying this on the Solstice. This should be standard policy with Celebrity and not left to each ship’s discretion. Breakfast in the main restaurant – on other Celebrity ships the breakfast hours have generally been from 8am to 9.30am. On this ship they were 7.30am to 9pm. This meant a rush to get down to deck 3 before they closed at 9pm. No chance of a lie in! Excursions (all booked via Celebrity) Bruges Sightseeing – Coach journey from Zeebrugge to Bruges, then a walking tour of the town with guide who used microphone and we had ear pieces and then a canal trip. Some loss of sound from the guide on the walking tour due to the narrow lanes in Bruges, but generally interesting. Copenhagen by land and sea – Coach tour of the city but delayed by about 30 minutes because the Police and city officials decided to pull over all coaches for routine checks of coaches and drivers! Visits to the little mermaid, the Royal residence and then a river cruise back to the ship. Stockholm day 1 – Abba museum and city drive – coach trip to visit to Abba museum which was a bit chaotically set out and visit maybe too short time wise. City tour was fairly interesting. Stockholm day 2 – Stockholm on land and water – another coach tour of the city but generally didn’t cover parts done on previous day. Interesting boat tour around the city waters. Tallinn – Town and Country life – a really interesting tour which after driving through the city, then stopped at a town dweller’s home who showed us his house on the outskirts of the city. We then went out into the country to see a dairy farm producing yoghurt, cheese and other dairy products. Then returned to the old city and a walking tour. Warnemunde – Molli Steam train and historic Mecklenburg tour – coach trip to an interesting church/monastery, then 45 minute ride of narrow gauge steam train and then pick up the coach again with trip to trip seaside resort of Kuhlungsborn. Read Less
1 Helpful Vote
Sail Date: June 2018
We enjoyed all the excursions on this cruise. All well organised and enjoyable. However the highlight of the cruise and the main reason for choosing this cruise was the trip to St Petersburg so we were extremely disappointed when the ship ... Read More
We enjoyed all the excursions on this cruise. All well organised and enjoyable. However the highlight of the cruise and the main reason for choosing this cruise was the trip to St Petersburg so we were extremely disappointed when the ship was unable to get to the port due to high winds. We spent 2 1/2 days anchored at sea with horrible weather. The staff did their best to keep us entertained, fortunately the football World Cup was on to keep us amused. The result was a very busy ship as everyone indoors. The public spaces are not large and it seemed crowded. Because of missing St Petersburg it took away the enjoyment to a certain extent. We thought there were too many speciality restaurants which you had to pay extra for. These were undersubscribed and took a lot of space. The shops were mostly out of reach price wise for the average traveller. The excursions were well organised and we enjoyed the various itineraries. They were informative and enjoyable. Entertainment was mostly good. Not keen on the lounge area in central area where the live music was held, it seemed like a thoroughfare, with customer services etc. Dining staff were very capable and helpful. Wine plenty and good quality. Food was good bit lacking in veg and variety but steak especially good. There was a better range of food in the cafeteria but self service not as nice as waiter service. Sometimes we had finished our meal before the staff had served the wine. We seemed to get our food in relay from the self service so wasn't really a good dining option although the food was very good. Fine for lunch but not so good for evening meal. The gym was well equipped. The football matches were very well done and received by patrons. Read Less
2 Helpful Votes
Sail Date: June 2018
We chose the cruise for the itinerary and the quality of the ship. Naturally we were disappointed that we never made it to St Petersburg. Although the staff were suitably apologetic, bearing in mind it was matters outside their control, we ... Read More
We chose the cruise for the itinerary and the quality of the ship. Naturally we were disappointed that we never made it to St Petersburg. Although the staff were suitably apologetic, bearing in mind it was matters outside their control, we did feel that could have done more to make up the severe disappointment that the passengers felt. The food, staff and administration were very good and our cabin was nice, if a little narrow. Our biggest complaint was that at various times the common parts of the ship were very crowded. In the evenings trying to find a seat became an unnecessary extra activity. the same was true at breakfast when space was at a premium. On sunny days a place by the pool was impossible and the same was true of the solarium. Too many people were throwing towels and other belongings over beds to reserve them and then disappearing. Paid-for arrangements both for a welcome package and for a special birthday were almost completely messed up. Read Less
3 Helpful Votes
Sail Date: June 2018
We booked this cruise a year in advance as our TA had a ‘double summer savings’ offer. We had been on a Baltic cruise 3 years ago, but decided that there was still plenty to see, especially in St Petersburg. We choose a 2C cabin, but ... Read More
We booked this cruise a year in advance as our TA had a ‘double summer savings’ offer. We had been on a Baltic cruise 3 years ago, but decided that there was still plenty to see, especially in St Petersburg. We choose a 2C cabin, but paid for 2D, which was so 1 category upgrade for Elite passengers. It the last room off the hump and close to the lifts and the iLounge. I knew that the balcony would be slightly larger and we were very lucky to be placed between a large life boat and a smaller tender. This meant that we did in fact have a downward view of the sea. I had planned excursions carefully over the months, making sure that we saw something different in every port. Unfortunately, the Imperial Palaces excursion in St Petersburg, was cancelled in April, without explanation, but our money was refunded, so I booked an alternative, which still took us into the inside of Peterhof, but added a hydrofoil ride and a different art collection. Boarding at 11 30am was swift ( we are Elite) but our suitcases took a long time to appear. I paid a visit to the MDR early in the afternoon, as I am Dairy Intolerant. I also took the card whichhad been placed in our room, as they were asking us to eat at 8.30 pm. I explained that I had already booked for 7 pm and that 8.30 pm was far too late for me to eat. I also asked to be with the same wait staff for the duration of the cruise, as it is much easier for me than having to explain nightly about my intolerances. Muster drill was held in Murano. As we arrived early we found a seat, but our view of the screen to watch the safety video was impeded by a very tall gent who stood in front of it, as the room was packed and seating was at a premium. The only advantage of having Muster Drill in Murano was that we were taken out on to deck 5 and shown our lifeboat. That has not happened before. Our cases were outside our door when we returned, so we unpacked them instead of going up on deck for sail away, which was very early at 16.30.. Apart from not getting a drink, we had views of the Solent from our balcony. Next morning I had cause to complain, our pre ordered room service breakfast did not appear until 06.55, it had been ordered for 06.30. I was told by the room service Maitre’D (Anthony) that we had been phoned, but no one answered. We DID NOT get a phone call. He said he would monitor our order personally, which he did and it was subsequently delivered on time. We then went on our excursion to Ghent, first meeting in the theatre at 7.45am. We were rappidly taken down to the pier, where our bus was waiting and we were off by 7.55.am. It was cold on the pier, a real shock to the system, as we had left a very hot U.K. the previous day. On our return, we went straight to the Theatre, where a finger buffet was displayed at the back of the theatre, making sure that guests who had been out on excursions were fed, while they watched the England v Panama first round match of the World Cup. In total we attended 3 England matches and the theatre was packed each time. Dining As mentioned before, we were seated in the same area of Select Dining every night on a table for 2, sometimes by the window, sometimes nearer the aisle. We were served by Donny and his excellent team, who looked after me very well. Every evening I was served with a Lactose Free desert. As we were on the Classic package, our wine glasses were kept filled by our somellier. Only once did our meal last until beyond 8.30pm, when we were unable to get seats next to each other in the theatre.I think this was due to it being ‘Evening Chic night. We never ate breakfast in the Ocean View. If we were going on an excursion, we had room service. On sea days we split our time between the MDR where I had porridge and a salmon bagel, or in Tuscan for Elite Coffee break. We favoured the ultimate platter of fruits, cheese, meats salmon and croissants, which we ordered with 2 plates, so we could split the food. As the dining room is so close to Blu, I do wonder if they used the same kitchen. I was very surprised how few people were in the Elite coffe room, a huge change from 3 years ago on Eclipse. Maybe it’s because food is pre plated and not served buffet style. As it was on Eclipse. We used the Ocean View cafe on numerous occasions, as I had plenty of choice of food. We did try the MDR on a few occasions, but my choice was limited to 1 or sometimes nothing, unless the adapted a burger for me and left out the cheese. Excursions All our excursions were booked via Celebrity and I was very pleased I had made this decision, due to the fact that we were not allowed into St Petersburg. An announcement was made in our cabin just after 6.30am on July 1st, saying that although a pilot had been on board, we were too large a ship to turn in the narrow channel due to the wind. A repeat announcement was made at 06.00 on 2nd July. I do know that Azamara Journey got in that day. We also spoke to a marine architect on another excursion and he said that he had studied the computer charts and Royal Caribbean should not be sending ships of our size to St Petersburg. We were refunded the cost of our missed excursions each evening that we missed an excursion. We also had port fees refunded a few days later. Guest Relations also took 4150 Roubles that I had and converted them to $ and set this payment against our bill. I was very surprised that they did this, as we had been told that if we needed roubles, we would have to get them from an ATM. All others excursions were well organised by Celebrity. In fact I had a phone call each day before we went out, reminding me to contact the bus tour guide to tell them that I was Dairy Intolerant. Ghent (Belgium) Here we had a guided walk through the town to the Green Boat House and an hour on the canals. Then almost an hour free time before we embarked on a canal boat again to be taken in the opposite direction to our bus. Copenhagen We took the Castles of North Zealand tour. First we were taken to the Queen of Denmark’s winter Palace, then to the Little Mermaid. Then we went through the forest to the Summer Palace. Next to Helsinor to see the castle that prompted Shakespear to write Hamlet. Then lunch and finally an inside castle visit, which reminded me of an English National Trust house. The tour guide told how the king of Denmark had entertained the King of Sweden and while they were eating the Swedish Vikings had stripped the castle of furniture. Unfortunately this was the theme throughout the visit. Sweden Day 1 Our excursion here was to the famous Swedish archipelligo, but the visit here didn’t start until 11am. We were first taken to the seaside town of Vasholm, where we saw the ferries which we had seen on our sail in earlier in the morning. We then went on 2 ferries to a Farm house, where we were served a lunch of Salmon, potato salad and bread ( from a paper bag to keep the flies out) Later we were taken to a pottery town, but there was no factory visit. We were given free time and I managed to find a chemist shop to stock up on supplies that I had run out of! Day 2 I had booked for the ABBA museum, but first we had to get to it. We eventually decided to take the Hop on Hop off bus. Unfortunately the port of Frigamnen is stop 14 and we needed to be dropped off at stop 12, so we had to do almost the entire circuit. My head set wasn’t working and the bus became very busy, but most people got off at the Vasa Museum, which was the previous stop. When we reached the museum we were able to jump the queue for tickets, as I had already booked. The museum was busy and there were long queues for the interactive booths, so we didn’t take part. We had no problem getting a Hop on Hop off bus back to the port. We lingered in the Internet cafe at the port, catching up with e mails, as we only had 90 minutes internet time on the ship. Tallinn Estonia We paid €8 p.p for the shuttle bus into town. We sat for a few minutes wondering what to do, until I saw the road train, which cost €6 p.p. It was a scenic tour, without any commentary, but we saw sights that we hadn’t seen in 2015, so I was able to take plenty of photos. We then walked up to the church where last time we had sheltered from the rain and been into an art exhibition, where we saw renovation of Russian Art. Then we walked back down through the town to the Olde Hansa, where we ordered 2 flagons of beer and a meat salad and a meat soup. Later, we walked to the shuttle bus via the flower market, stopping off in the market, where I wanted to buy our grandson a World Cup football shirt. My husband persuaded me to wait until we were in St Petersburg, as the games were taking place in Russia, not Estonia!!!!! Warnemunde Germany. We took the Schewin Tour, which included a sail on the lake, a tour of the castle and gardens and a ride on a road train, giving us an over view of the town. We were then taken to Weinhaus Wohler, where we were served tomato soup, a chicken dinner and a fruit compote, together with beer, water and coffee. Bars We are not big drinkers, but we found out right from the first day that not all bars stocked Budweiser. Some bar tenders were willing to go to another bar (Sunset bar) to collect some while others persuaded you to try Heiniken. Other drinks were also unavailable, until we reached Germany, so I suspect the ship would have stocked up in St Petersburg. At first, we went to the Ensemble Lounge for the Elite Happy hour, but I wasn’t keen on the band, so after a few days we went to the Sky Lounge. We found that if we went at 6 pm, it was easy to find a seat, as most passengers were leaving for early sitting dinner. We spoke to Captains Club Hostess Rose and CD Sue Denning, who was always busy. Evening Entertainment. We always attended the 2 nd theatre show. I wasn’t very happy with the new Production show, as Sue said you have to be in at the beginning, otherwise you won’t know what the story is about. For me and most other passengers we spoke to the Juggler was the favourite. Sea Days Unfortunately, we had 2 extra, making 7 in total. Normally I like sea days and can always find something to do, but this time it became a problem. On the first sea day the Meet and Mingle was timetabled to be at the same time as the Port talks. I first went to the Meet and Mingle, and spoke to Sue about the lack of the passenger choir, which we have had on previous cruises. She said that as it was a port intensive cruise it was difficult to persuade people to attend. Also the pianist was new, so they didn’t know his capabilities. I left after her usual speech where she says she wanted passengers to talk to staff if there is a problem, not wait until they get back home to write on Cruise Critic. Beyond the Podium lectures. These had to be the worst that Celebrity have put on. They usually have excellent speakers, past speakers have included John Maxton Graham, who ended up giving 9 Titanic lectures, when we had extra sea days , when we couldn’t get into Key West due to hurricane Wilma ( Celebrity Galaxy, but also Captain Peppas) and Jim ? who was an ex director of NASSA. This time we had Roy Prevost, who gave a series of very short lecture, preceded by telling us his past work history. On the last day his lecture was in Celebrity Central, which didn’t hold many people. I Lounge lectures. I always find these very interesting, but I fail to see why we have to be crammmed into the iLoung where we pay $10 for a lecture, when the first one is held in Celebrity Central and is free. I think we could have had at least one of the lectures re arranged to the St Petersburg Sea days, instead of having to wait to the final 2 afternoons. Cafe Biaco was always busy, due to cool windy weather when we were in the St Petersburg area, but it was useful to get extra water here for our room kettle. Although I am very disappointed that we couldn’t get into St Petersburg, at least I have been before. I feel so sorry for those passengers who had taken very long flights from Australia. New Zealand and Japan and were left hugely disappointed. My lasting memory of the cruise will be the sunsets during the first week, when I took quite a few. We certainly were in the ‘Land of the Midnight Sun.’ The horizon didn’t change between midnight and 3 am. I was lucky enough to have my bed by the balcony, so took many different images, but the colours stayed the same. Read Less
1 Helpful Vote
Sail Date: June 2018
First time to do a Baltic Cruise and visit St Petersburg unfortunately didn’t get to see it due to weather conditions. Booked this cruise last year because of the itinerary. The cruise was excellent with visits to countries which had ... Read More
First time to do a Baltic Cruise and visit St Petersburg unfortunately didn’t get to see it due to weather conditions. Booked this cruise last year because of the itinerary. The cruise was excellent with visits to countries which had lots to see . Have cruised with Celebrity previously and have always had excellent service . Food and beverages always to a high standard. Staff provide a professional service . Entertainment was well presented Embarkation and Disembarkation was smooth and trouble free . Overall it was a good trip which I enjoyed .I travelled with my spouse we are retired . The mix of passengers on the cruise was good all ages . Certainly would recommend it might even do it again. Have travelled with other cruise lines which are also very good but Celebrity is definitely our favourite . Hopefully there will be more cruises in the near future. Read Less
3 Helpful Votes
Sail Date: June 2018
Our third cruise overall and second on Celebrity. We booked this through Planet Cruise after they had one hell of a deal on an inside cabin that we couldn't miss out on. As a bonus, they phoned up 72 hours before we left and offered ... Read More
Our third cruise overall and second on Celebrity. We booked this through Planet Cruise after they had one hell of a deal on an inside cabin that we couldn't miss out on. As a bonus, they phoned up 72 hours before we left and offered us an upgrade to Concierge for absolute buttons so we ended up on Deck 12 (room 2142) with all the trimmings. Downside of the room - its under the Oceanview Cafe, so there was some noise from above as trolleys were wheeled in. This could have been annoying but we had such a good deal that you couldn't really complain. Bruges - Took the Half-Day on your own Tour. In hindsight, an expensive Shuttle Bus. Being a Sunday, pretty much everything was shut until 10am, we were in town for 8am ish and leaving at 12am. However, the quietness gave us lots of chance to take some good photos of a stunningly beautiful city. Once things opened up, it got very busy indeed. Copenhagen - Hop on Hop Off Bus as we have been there before, so we had a couple of places to tick off. First was the Skagen shop to get watches repaired and buy new ones. (Between my wife and I we have 8 Skagens. My only weakness.) Then into Nyhavn for a boat tour, before food. Celebrity were handing out 20% wristbands at a particular place - can't remember the name but it begins with F. Anyway, the food there was well worth it. Stockholm - Shuttle bus both days. Fell in love with the place. First day was wandering around the Old Town, visiting the Nobel Museum, then over on the water bus to the Vasa Museum. Both recommended - the latter really recommended. Second day was largely spent riding the Underground. If you didn't know about the Stockholm Metro, then most of the stations are unusually decorated, and quite a lot are bare walls, so it looks like you are riding through a cave system. Unique and really interesting. Tallinn - Hop On Hop Off Bus. Did the lap up to the top of the Old Town, walked down. Really, really pretty. Very touristy though with the souvenir shops selling pretty much the same thing. Did find a really nice pair of amber earrings for my wife - we were choosing on quality, price and how much the shop assistant seemed to be watching us. Food at the bottom of the hill - Arizona Saloon it was called. Had a very good beer there. Onto the bus for the Green tour out to the TV Tower, then a wander back from the main stop near the Russian Cultural Centre to the ship. 20 minutes, if you know the route. St Petersburg - Cold-ish. Windy. Spent bobbing up and down 50 miles out. You might have read elsewhere that this was cancelled due to high winds. I don't blame the Captain, as he made a couple of attempts and it was rough seas. Obviously bitterly disappointing not to make it to the highlight of the itinerary. Staff were excellent, I thought, in difficult circumstances. Because the weather was bad, everyone was inside which for once made the ship feel crowded. Again, not a lot that can be done. This was the one place where I had mobile signal but couldn't use it. (My mobile package allows me to use the other ports as "home" so no extra fees.) Two days where I really could have done with the internet to pass a bit of time. Warnemunde - Been to Berlin before and love it but there was no way we were spending six hours on a bus to not see what we haven't been to. So we went to Lubeck and Wismar. These are very pretty old Hanseatic cities, and a walking tour with the excellent Kai around the old buildings. I think this is a bit of a hidden gem of a tour if you don't fancy the bus ride to Berlin. Back around 5pm, then food and a wander into Warnemunde itself. Very much recommended to do, as it is quite a pretty harbour to spend an evening walking around. Food: As always, very good. Didn't use main dining too much, as we were very much on a "we are switching off from anything that requires effort" type holiday, so going to the Oceanview in the evening became the default. Bought the 4 meal Specialty package, ended up using three and got a refund on the missing one which was good of X. Sampled QSine on a previous cruise and loved it, this repeat visit didn't disappoint. Other two uses were the Lawn Grill. We weren't intending to do that, just we went up there one (windy) evening and loved it so much that we went back on the penultimate night. Fresh flatbreads, then a steak to die for and shrimp and scallop kebabs. Really recommended, and ought to be more popular that it is. Entertainment: Watched Pete Matthews (juggler) and he was very good, and very funny. One moment had me in pieces - he got four guys up on stage, one of them was Asian and he asked him his name "Glenn". A slight pause and "I'll be honest, mate. I wasn't expecting that." I'm a sucker for magic, so two shows by Matthew McGurk and Katia, plus a packed out Magic Workshop could have been designed for me. Due to the rough seas, the cast show "Life" was swapped on the Thursday with a 60s tribute act The Revolvers. I'll be honest, I'm not a big fan of tribute acts but these guys were superb. And very accurate (They did a cover "The Sound of Silence" that was uncannily good.) The next night, wandered into "Life" and glad I did. Decent singing with a couple of standouts, plus some great acrobatics as well. Not usually my thing but enjoyed it. Around the ship, couldn't get enough of Ray Porter and his Jazz Band. Big Mike was a good listen as well. And one final thing - watching the England / Colombia penalty shootout in a Silhouette Theatre packed full of people in formal dress was a memorable experience. Food and drink on tap, I think they organised this brilliantly. Read Less
1 Helpful Vote
Sail Date: June 2018
We chose this trip as it allowed 3 days in St Petersburg, and wow was it a good choice! Our embarkation was a dream as we live only 10 minutes drive from the port, from leaving our house to being on board was less than 45 minutes. The ... Read More
We chose this trip as it allowed 3 days in St Petersburg, and wow was it a good choice! Our embarkation was a dream as we live only 10 minutes drive from the port, from leaving our house to being on board was less than 45 minutes. The ship was very good, It was our first on Celebrity, previous P&O (3) and Merella. The ship is well presented our cabin was without fault, big balcony but cabin a tad smaller than others we have had. Our cabin steward rated 11 out of 10.The entertainment was the best we have experienced. The food was excellent, the service was at time a little slow, but is that an issue when you have a drink and good company? We had problems finding seating in the excellent self service buffet at breakfast time on sea days and don't understand why the main dining room is not kept open longer on these days till 9.30. I felt the public areas were a little claustrophobic, but overall I enjoyed them. We had the classic drinks package which was satisfactory, although it is aimed at the US market and sadly lacking in choice for beer, the wines spirits and cocktails were top drawer. We did not indulge in speciality dining as I felt the price premium was excessive given the very high standards on offer included in our fare. Overall we were very impressed with the crew who were attentive, friendly and efficient without being over the top. We did not buy any ships excursions, we made our own arrangements for St Petersburg with Alla Tours who were brilliant, and £200.00 cheaper. I feel if the prices were more competitive on the ship more people would buy them. I am so glad we have at last been to St Petersburg a city everyone should visit at least once, we chose Celebrity as it offered 3 not 2 days, a decision which proved to be fantastic, both city and ship. I would be happy to cruise again with Celebrity. Read Less
1 Helpful Vote
Sail Date: June 2018
We chose this cruise because it was going to Russia which was fantastic, we did our tours in St. Petersburg with a company called TJ Travel they were brilliant, only 12 in our group, plus a superb tour guide and driver, it was also much ... Read More
We chose this cruise because it was going to Russia which was fantastic, we did our tours in St. Petersburg with a company called TJ Travel they were brilliant, only 12 in our group, plus a superb tour guide and driver, it was also much cheaper than the ships tours. The food on the ship was very ordinary, particularly in the main Curvee restaurant, certainly not what we expect from a 5* ship, and although the service in this restaurant was good, this was only because we requested to be seated in a specific area where the service was better than in other areas where we had previously been seated. There was a general feeling in all service areas (bars and restaurants) that there were insufficient staff available as there were often long waits for orders to be taken in both main restaurant and bars and on occasions people were experiencing long waits before they could be seated for dinning. We only used one of the speciality restaurants and that was on our first evening, where the food was very ordinary, despite it being quite expensive. The service in the buffet restaurant was generally good, however on a number of occasions, partially on sea days at lunch times, it was extremely difficult to find a table, you could see many people walking around trying to find seating, including a lot of elderly people who had mobility problems. The drinks package also caused us some concern in particular with the choice of wine, where only the cheapest of wine brands were available without a supplement, I drink sauvignon blanc and the French wine which was being offered was to be frank horrid (not just my view but also other dinners seated around us), I therefore opted to pay the supplement for New Zealand SB. Although the shows in the main theatre were good, when there was entertainment in the foyer, there was insufficient seating in level 3 where the foyer is which meant trying to get a place on the above balcony it all felt a little too cramped and did not make it a particularly enjoyable experience. The cabin itself was good as was the service we received in the cabin, apart from the breakfast room service which we only used once because our orders were muddled, and our food was not particularly warm when it arrived. This was our second cruise with Celebrity and we are unlikely to cruise with them again, it felt to us and other people we spoke to onboard, that Celebrity are cost cutting, hence the food and service being below that expected of a 5* rated cruise line. Read Less
6 Helpful Votes
Sail Date: June 2018
Chose this cruise for the itinerary especially to return to St Petersburg. Chose aqua class for smaller dining room. Precruise: the site is horrible. Difficult to navigate and unreliable. Had to phone and pay for phone call - not ... Read More
Chose this cruise for the itinerary especially to return to St Petersburg. Chose aqua class for smaller dining room. Precruise: the site is horrible. Difficult to navigate and unreliable. Had to phone and pay for phone call - not amused. Embarkation: excellent. Fast and pleasant. Cabin 1567: lovely and clean but very tight for space. Not enough storage for a 14 night cruise. Overbed lockers inaccessible for smaller or older people. My days of jumping on beds are sadly over. Acqua class bathroom has large shower with extra jets and lots of storage. Bed very comfortable. Balcony is ok but there is a huge overhang so no sun ever comes near. Electric point situation frankly dire. None near the bed and those near the kettle seemed to be of 2 different kinds and needed adaptors. Public rooms: gorgeous - I could have ridden up and down all day on the lifts in the atrium. Library is stunning to look at if not practical and poor selection of books. Swimming pools: had no difficulty getting sunbeds - even had days in the lovely baskets with hoods. Bars : we usually settle in the Sky bar but on this cruise we only once found seats and then had to flee as a speaker was taped around us. But we loved the Martini bar so that was ok - I think there is a bar for everyone. Restaurants: I am only a little bit ashamed to say we never had breakfast in any of the restaurants. Room service was so good - they even delivered promptly at 6.00 on the mornings we were in St Petersburg. Just excellent. Blu: we ate most of our evening meals in Blu which is for those in Acqua. Happy efficient service and just lovely food made it a 5 star experience. Tuscan Grill: the food is perfect fresh and imaginative. This is the place for you if you love Mediterranean food. Qsine: we enjoyed this so much we went twice. Amazing presentation and again beautiful food. Just go and be surprised I think. Murano: lobster cooked at your table - my idea of heaven. Oh and my husbands steak was superb too Ocean View: aka the buffet. By far the best food of any buffet on any cruise we have done. We feel that Celebrity really raised the bar with the food. Entertainment : this is personal isn’t it but I don’t think we’re alone in being a bit bewildered by the shows the undoubtedly talented ships theatre company put on. We loved Leanne Mitchell and the Russian dancers and enjoyed the other guest acts. Excursions: all were exactly as described and very efficiently organised until we got to Warnemunde. In St Petersburg we did the 3 days and it was wonderful and exhausting. Be prepared and I hope you get our guide. In Warnemunde we were expecting the usual efficiency. What we got was chaos rudeness and an ancient bus on which the airconditioning did not work. It made us a bit grumpy but all the others had been so good we let it go. Staff and service: absolutely superb. Unfailingly pleasant and helpful. I loved the fact that their home country was on their badges. Our cabin steward was a star - thank you Israel. Disembarkation: simple and smooth - well done again, So overall we loved Celebrity - our only real reservations are about the cabins. Read Less
4 Helpful Votes
Sail Date: June 2018
Celebrity Silhouette is a much larger ship than the ones on which we normally cruise but it was the only ship this year out of Southampton staying three days in St Peterburg and allowing us to take the high speed train to Moscow. The rest ... Read More
Celebrity Silhouette is a much larger ship than the ones on which we normally cruise but it was the only ship this year out of Southampton staying three days in St Peterburg and allowing us to take the high speed train to Moscow. The rest of the itinerary was good visiting many countries not visited before. We wondered if we would find such a large ship a little soul less. On the contrary it is a ship with a really good feel. A very friendly atmoshere with folk happy to pass the time of day rather than just pass you by. The staff are also a happy lot, very helpful, polite and efficient. The facilities are what you would expect of a Celebrity ship. The Ocean View Cafe is the best of the type we have encountered with an excellent range and quality of food. The gym is also very good as are the sauna facilities. The library, however, is poor. Perhaps they expect everyone to bring a “device” to read on. Reference and non-fiction books barely exist. Tours offered were average (except going to Moscow) Read Less
6 Helpful Votes
Sail Date: May 2018
This review concerns our cruise aboard the Celebrity Silhouette which in our case was a charter by an Australian tour operator called 'Cruise Co'. The name of the Cruise was 'Bravo' and featured a star studded ... Read More
This review concerns our cruise aboard the Celebrity Silhouette which in our case was a charter by an Australian tour operator called 'Cruise Co'. The name of the Cruise was 'Bravo' and featured a star studded entertainment lineup from the UK. The fact that it was a Charter, created some issues since it was impossible to complete some requests such as pre-purchase of beverage packages before the prices went up etc. Once through the check in process, one has to run the gauntlet of an army of staff selling food venue upgrades, on-board experiences, tours and beverage packages. I purchased both the beverage package and upgrades for us both for three nights at any of the available upgraded dinner venues on board. Good decisions all as it turned out. We have experienced Celebrity before on the Celebrity Zenith, a much smaller ship for a weekend experience in the Pacific Northwest. It was impressive, compared to other 'non ultra premium' cruise operators we had tried to that point. The Celebrity Silhouette was a great example of how both ships and the Celebrity company have grown up over the years since the Zenith. The ship is nothing short of spectacular. At 122,000 tons, one doesn't need the walking track to keep in shape! Everywhere one looked, the eyes were treated to spectacular and equally tasteful bling. Our experience in the three dining choices was really good. We had previously hooked up with another couple via Cruise Critic and dined with them at all three of our venue choices. I cannot stress enough the value of seeking out new friendships via Cruise Critic via the Roll Call before the cruise if you are traveling as a couple or alone. We not only made new long-term friends, but our entire cruise experience was so much more enjoyable and memorable. We event went ashore with them and shared the cost of renting a car to tour the Normandy Beaches! The French Restaurant decor and service was stunning end exceptional respectfully. Our other Specialty dining choices were the highly novel and unique Q'Sine restaurant and the Tuscany Grille. We enjoyed ocean front tables at all three restaurants. The level and quality of friendly service from every sector of the ship was as good as it gets. Every customer facing employee appeared to be loving the job and the opportunity to serve the guests. We have been on Seabourn and Regent Cruises and love the concept of being called by your name by the service staff. Although one could be forgiven for thinking that I spent too much time at the bars, it was very rewarding to be called by your name as you approached the counter. "What can I get you Mr. Graham" was typical. There were about 2800 guests on this ship, so either my liver needs checking or these staff are well above average - I find comfort in believing the latter. To provide insight into the charm and humor of the service staff, I asked the Jamaican (how appropriate) server at the pool bar when they ever let them off the ship. His response will become an enduring classic. "Only on sea days". :) The service in the main Grand Cuvee' restaurant was as good as it gets in any upmarket restaurant. The choices were very good, well prepared and efficiently delivered. My only complaint is that the dining chairs are wrong for a restaurant. They leave you leaning too far back. A couple of times I asked for and received a cushion to bridge the gap and normalized the experience. The entertainment was what this cruise was all about. Several Internationally renowned operatic, light operatic, Broadway show crossover singers were aboard, including Katherine Jenkins, the current best Mezzo Soprano in the world, and Alfie Boe, and Ruthie Henshall of Les Miz fame. The way they organized the ability for 2800 people to see every headliner performer was to divvy up the passenger list into three color coded room key cards, Gold, Blue and Grey. They would only allow grouping of a given color card to enter the main theater at a time. There was always room to find seating so that concept worked. Unfortunately, our new friends were 'Grey', and we were 'Gold'. Since we were most always dining together, we successfully utilized some 'creativity' to resolve the issue of getting into the same show times. Each night, there was major entertainment in the main foyer. The issue with that is there is nowhere close to being enough seating for that. People are jammed up the stairs, sitting on the floor, standing and some even sitting on laps. The various pillars between the seating and stage didn't help, and for whatever reason, an over-sized statue effectively doubles the width of an offending pillar and could so easily be moved to ensure more people get a better view. Our favorite 'Non headliner' entertainment was provided by a pair of pianists and a drummer from Australia called 'The Ivory Stompers'. We became groupies with these guys, seeing them perform a total of five times, including to a packed house in the main theater. The ports of call of Bilbao, Vigo in Spain and Cherbourg in France were OK, but again, this cruise was more focused on the entertainment. In Bilbao, we went with an organized group to visit the famed Guggenheim Museum on a day it was closed to the public. The tour concluded with a large Champagne reception in the main foyer. As spectacular as the titanium clad building is from the outside, after viewing what they called 'modern art' inside, I'm of the opinion they should have served the champagne first! The visit to Vigo produced some pleasant surprises. We took one of the tours to visit a winery with some stops along the way up the coastline of Galicia and into a quaint village for a break. The winery was quite lovely, especially since it included several tastings from the unique white wine varieties only created in that area. In Cherbourg, we rented a car and went around the coast to Omaha Beach via Sainte-Mère-Église, the place where the American Airborne forces dropped on D-Day. We toured the American Cemetery adjacent to Omaha Beach where the fiercest and costliest battles took place. We enjoyed a lovely lunch in a seafood restaurant right against the bluffs of Omaha Beach, which was in all a fitting experience just a week shy of the 74th anniversary of the D-Day landings. On balance, this cruise takes its place among the best of the best among the many we've experienced. It's a tough assignment to juggle so many people in a confined place, but Celebrity did an extraordinary job of it. We will certainly go with Celebrity again, maybe even another Bravo cruise if the opportunity presents itself. Read Less
5 Helpful Votes
Sail Date: May 2018
We chose the cruise for the destinations and to celebrate our 48th wedding anniversary,we also had our 29yr old son with us in a balcony cabin. We were blessed with brilliant sunny weather for the whole cruise which obviously improved ... Read More
We chose the cruise for the destinations and to celebrate our 48th wedding anniversary,we also had our 29yr old son with us in a balcony cabin. We were blessed with brilliant sunny weather for the whole cruise which obviously improved our experience. I would say this was the best crew we have ever encountered on our cruise trips(8 so far). There were plenty of crew per passenger and very helpful and happy.Nothing to much trouble. Cabin was great and steward looked after us ,top class. We enjoyed all the destinations ,but Tallin was a little difficult for my wife who has some difficulty walking up hills.Probably our favourites were Helsinki,Stockholm and weder(Germany). We dined in the oceanview café,not restaurants because we found the food brilliant in the café,both varied and delicious.The stir fry and minute steaks were to die for.But It did get rather busy at breakfast on sea days.The café suited our timetable as well and we were never disappointed,cappucinno,wine,cakes,chicken,everything cooked to perfection. The entertainment around the ship at evening was o.k without being outstanding but silent disco was a highlight.Enjoyed Michelle Monro talking about her dad Matt and his life experiences. Sue Denning ,our cruise director was a consummate professional and sets high standards.We thought the evening theatre shows were mainly fantastic,although the magician was not our cup of tea.Top music/singing and entertainment from the shows with a great orchestra.I have just two complaints,Celebrity,please stop guests entering the theatre when the show has started,they are a nuisance and distraction and don't serve drinks in the theatre,surely guests can manage one hour without a drink. Overall a great experience with celebrity. Read Less
1 Helpful Vote
Sail Date: May 2018
We were extremely luck - a Baltic vacation with Caribbean weather!! What more could you ask for. We had a concierge class of room 9366. At first we thought there wasn't enough bureau space but after looking there was enough nooks and ... Read More
We were extremely luck - a Baltic vacation with Caribbean weather!! What more could you ask for. We had a concierge class of room 9366. At first we thought there wasn't enough bureau space but after looking there was enough nooks and crannies. Bed was extremely comfortable and bathroom was spacious with an excellent shower. First time in this category and was not overwhelmed. Our one request of our concierge was for reservations on Mother's Day in the Tuscany - 7:00 pm. Told we could have either 6:30 pm or 8:00 pm only. So much for having priority seating. Turns out when we arrived that the Tuscany was less that 20 full and we could have had any dinning time we wanted. The 8:00 pm caused us to miss the evening show. Not impressed with that part. Overall the ship was well appointed and clean. Some very interesting evening spots to hang out. Our main dining experience was not up to our expectations. We were at a table of 10 (wonderful table partners) but it was as if we didn't exist. Our service was slow and inconsistent. On the second night I filed a written concern with Customer Service. I was pleased that the following night the Director of Hospitality tracked us down in the main dining room and discussed the situation with us and told us that all things would be rectified. They were not. The issue was not with the ship but with our staff at our table. The dining room room menus were only so so when I compare it with other Celebrity ships were have sailed. Other buffets and restaurants were very good. The entertainment was first class. The cruise director in this area, Sue, was outstanding. She was the highlight of the ship for us. Great itinerary, enjoyable ship but compared with other trips we have made with Celbrity there was just something missing. Read Less
3 Helpful Votes
Sail Date: April 2018
I have sailed with Celebrity before having had a super cruise on the Eclipse in September 2017. The fjords trio in April/May was a trip we booked via the Future Cruises office. We sailed this time on the silhouette. Wonderful all round for ... Read More
I have sailed with Celebrity before having had a super cruise on the Eclipse in September 2017. The fjords trio in April/May was a trip we booked via the Future Cruises office. We sailed this time on the silhouette. Wonderful all round for a short cruise .... Cruise Director was visible and friendly and her production team and staff were exceptional, restaurants and lagain lived up to the high standards experienced on the eclipse. Public areas, cabins and decks spotless. Couple of minor but nonetheless important points - Cafe Al Bacio are is too small and often people ‘hog’ the seats so leaves people disgruntled - it closed at 11 too when on eclipse it was 1.00am which was great after a night out - Excursions miss the important details such as length of trip without food - important for those who are diabetic. On one boat trip we we sat in the middle And could not see anything. On another excursion we Paisley half the price advertised on ship for a rib boat ride across the gerainger fjord. - Embarkation and disembarkation was swift and effortless - not sure the captains club membership is worth one scoop of ice cream Read Less
Celebrity Silhouette Ratings
Category Editor Member
Cabins 5.0 4.5
Dining 5.0 4.2
Entertainment 4.0 3.8
Public Rooms 5.0 4.6
Fitness Recreation 5.0 4.1
Family 4.0 4.1
Shore Excursion 4.0 3.6
Enrichment 4.5 3.7
Service 5.0 4.5
Value For Money 4.0 4.0
Rates 4.0 4.2

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