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8 Helpful Votes
Sail Date: December 2018
WOW ! Saga thank you very much. What an amazing experience cruising with your Company. Everything from being collected from home until the second of arriving home was done with a professional approach and the level of caring staff I would ... Read More
WOW ! Saga thank you very much. What an amazing experience cruising with your Company. Everything from being collected from home until the second of arriving home was done with a professional approach and the level of caring staff I would imagine would be difficult to find anywhere else. The age range was from mid 50’s with a large % in their late 80’s up to the grand age of 98. As with anything in life ‘money doesn’t buy manners’ and so sadly there were some sad miserable people who we quickly learnt to avoid! Their desire to talk loudly about how many nights cruising they had done soon ended as people were bored rigid about having to listen to this pretentious nonsense! There were also people who weren’t safe being there and whose families had obviously booked a cruise to escape from their relatives for a week. There were at least 2 people who didn’t even know what they were doing there. Saga need to somehow deal with this and ensure everybody is safe but equally neither they as staff or ourselves as fellow passengers should have to cope with this. The staff are caring NOT carers and the other passengers are on holiday. It is NOT a residential or nursing home and nobody should even consider going unless they are safe, independent and aware of why they are on a ship. We were disgusted that somebody’s relative had obviously considered this suitable for someone with advanced dementia but selfish people in life exist and money equally doesn’t buy common sense either! There were several people using walking sticks who would complain they couldn’t walk but kept their sticks at least 6 inches off the ground and as soon as they wanted to do something could mobilise like a 5 year old complaining loudly about younger disabled people who were slowing them down ! Again money doesn’t buy manners and they had no understanding that disabilities are nothing whatsoever about age ! A standard cabin is very nice and more than adequate for most people who use it to sleep in ! A small bathroom,, an upright chair next to a small desk and another chair were more than adequate for anything you might need. A very comfortable bed and excellent cabin service was very much appreciated. Dining was either a formal dining room or exactly the same food in a more relaxed atmosphere thankfully. The waiters and wine waiters learn people names and quickly they can manage to keep track of what you like/need and provide excellent care and attention to detail. A very nervous young waiter who was learning how to work there was the only time we had to wait and explain anything but he was very friendly and we expect the next time we see him he will be one of the best as had a fantastic smile too. People on special diets have amazing care and attention to detail if it is really required. Embarkation was ok although the lady didn’t seem to understand very much about the process or show interest in answering questions or talking to anybody. There are a wide range of activities although some of there were heavily about ‘up selling of expensive/extremely over priced goods or services in the salon or spa which is extremely poor. There were people employed to assist with crafts and some demonstrations about food etc. Some of these were good, some were excellent and some were at best chaotic and extremely poorly arranged- we are unsure if this was saga or the actual people they chose to employ! We suspect it is however the latter as saga seem to expect a very high standard for everything as it should be! Some of the entertainment was excellent and some favoured heavily the extreme upper end of the cruise ship age range. They need to remember something a 50 year old might enjoy would not be met necessarily by someone singing songs from the 40’s -60’s OR playing some game they haven’t even heard of ! Similarly they need to consider not everybody can cope with late nights and some fantastic entertainment doesn’t start until about 22.30. A lot of people who cruise sit in the same seats in the library and do nothing else. They glare at you if you speak and don’t want anything to do with other people. There’s a mixture of others who are fantastic fun and age is irrelevant. Be prepared for anything that happens is the best way to cope with this situation! The consumption of alcohol is encouraged heavily. People would buy drinks in the bar before their lunch, have 2/3 glasses of wine with their meal and then drink in the bar again! They would also be there again in the evening and repeat this process. After dinner there was also a push on buying more alcohol at your dinner table. Saga need maybe to consider the effects this can have on people especially after a week or more of this. Their responsibility for mature adults is zero but stupidity doesn’t also get covered by having money and inclusion of alcohol seems to mean a % of people will see it as their right to drink it all regardless of their health , wellbeing or the comfort and safety of other passengers too. One lady was ridiicculed by rude elderly lady who fancied herself as important because she chose not to drink. She was unable to drink due to medication but the elderly lady knew better evidently and was extremely rude and actually sadly offensively awful about how cruising was that important everybody had to drink especially with the captain! The captain was rather slow in talking and would talk a lot about the weather- all information you could get by looking out the window or seeing details on your cabin tv about wind speed or how many nautical miles we have traveled! There was a few things to do re fitness but the assumption seemed to be you were either super fit or helpless- we didn’t get to the small gym after hearing what was there . Wait and see if the new ships will be better for younger but sadly disabled people. Not everybody who has limitations is 99 !!!!!! Saga don’t seem to grasp this at all from our experience with this cruise. The public rooms were excellent and the library was large and spacious with a wide selection of books magazines and information. The bar and other rooms have a wide range of chairs and were clean bright and very well maintained considering how old the ship is. The shop staff seemed less interested tha. Anybody else about anything. Be warned- it is ridiculously expensive and a can of deodorant was £5 !!! Don’t forget yours if you use it! Cabin service is fantastic and all other aspects of service were excellent too. Some people complaining made it dull but you learnt how to avoid them quickly so your holiday wasn’t ruined! Remember to pack some basic first aid supplies and your medication! Medical care is expensive and we were shocked at how some people had used this service and had massive bills without having had more than some very basic first aid care. Several people seemed very unwell and again please take into consideration your health and well being before deciding on a cruise holiday. talking to some people it seems their health isn’t very important until they are there , away from home and forgetting the sea happens to have a naughty habit of moving but they didn’t pack anything to assist them with sea sickness or know how they would cope with poor mobility when the ship was moving through rough seas ! Equally they didn’t have a clue about the currency they would need or where they were in the world ! It has a bit of a habit of being cold in Norway in winter and also dark by mid afternoon | makes sense to research the cruise holiday you will be going on and what to expect from the areas before complaining its cold or dark etc etc. Someone was moaning they almost fell over on the ice ! That was not SAGAS responsibility! In the main the shore excursions were excellent. The level of walking isn’t always accurate but sadly maybe people have no idea what people can manage. Don’t book tours unless you are really certain you can manage the coach steps and this means getting on AND off the coaches without ANY help or ANY support whatsoever- there isn’t anything saga or the coach staff can or will do to assist you. Rudeness was again heard from the selective few who were so affected by their snobby views about people being slow, we even heard one lady said maybe if they lost weight the coach would not have been so slow- be prepared for anything that anybody might come out with. There were some lovely people who were ready for a good time with their new friends. It is at risk of being a floating residential home and this is a concern. We had several people who were taken to hospital and sadly even on the day of disembarkation someone was very poorly. A lady who was waiting for assistance was complaining about delays as she was a special level with priority for everything! We just quietly said ‘be thankful that you are going home and think about other people for a second’ she just said she would be complaining and demanding to know what happened to stop her disembarking before other people were going! Unbelievable that level of ignorance exists. Overall thank you saga. You are not responsible for the rudeness of a small minority of ignorant and rude elderly people especially it seems ladies who almost sound like they will choke themselves when they speak. We just spoke to everybody in our normal voice about life. Some very odd people exist in this Country and we just hope they weren’t so rude when on land if they bothered to get there. A % never ever get off the ship and evidently never ever do on any cruise they do as they go for the food and fact they aren’t alone or having to cook at home !! Extremely expensive for that service! There were a lot of people on their own. They had a special meeting so they could get them together and stop them crashing in on couples time together thankfully. Read Less
3 Helpful Votes
Sail Date: October 2018
We have only cruised once before with another small ship line. We were impressed from the start with the private car door to door service, fast efficient check in and boarding took about ten minutes. The crew and entertainers, guest ... Read More
We have only cruised once before with another small ship line. We were impressed from the start with the private car door to door service, fast efficient check in and boarding took about ten minutes. The crew and entertainers, guest lecturers were all top drawer. The food was much, much better than we expected with a wide variety that catered for all. Entertainment was important for us and we particularly enjoyed listening, Danciing and singing along with Stuart in the lounge bar. Afternoon tea was a treat where none of our fellow passengers was ever lonely because the crew, entertainers also attended and mingled with solo cruisers, fantastic job Saga (and no extra charge for the tea). Saga includes so much more than we had previously experienced- free WiFi chauffeur service and porterage, no service charge, afternoon tea,port transfers, entertainers and dancers up dancing with passengers in the evenings - it was just so much fun, cant wait to do it again, thank you Saga. Read Less
4 Helpful Votes
Sail Date: August 2018
We chose this short taster cruise to see if we liked the Saga experience and were most pleasantly surprised. The welcome on board was amazing with a beautiful spread of food laid out and beverages served by the staff (the cakes were ... Read More
We chose this short taster cruise to see if we liked the Saga experience and were most pleasantly surprised. The welcome on board was amazing with a beautiful spread of food laid out and beverages served by the staff (the cakes were amazing). Then came the sail away, with drinks flowing against a backdrop of live French music and singing, cosy throws set out if you felt a little chilly. Here we got to know some of the more regular Saga cruisers and enjoyed the enthusiasm they had for the Saga experience. Our cabin was beautiful and we were given fruit of our choice in the cabin which was topped up during our stay. The service, helpful staff and the food were in our opinion second to none, making our cruise a very special one. We have been on 5 previous cruises and although they have been enjoyable in their own way, Saga obviously believe in making the holidaymaker feel special. We found the whole holiday very reasonably priced as everything is included. We do not drink much alcohol and so the included wine with meals were almost as much as we needed so our spending was way below what we are used to spending. The Captains gala night was amazing and drinks flowed once again. The choice and standard of the meals were wonderful. They even had a choice of plain food, this could be perhaps steak and chips or omelette and chips etc and it is just that - for anyone who is on a special diet or who just does not like fancy food. The cabin and all of the ship was spotlessly clean. Beautiful toiletries in the bathroom. The entertainment would be a little low key for some but was carried out well just the same. Films were shown in the cinema and in the cabin if you wanted a little down-time. Getting on and off the ship was made easy and help was with you right away to take luggage or give a helping hand. We are so pleased with our little trip that we have now booked another cruise for 15 nights to the arctic circle, feeling absolutely sure that we will be well looked after. We took an amazing trip to monet's garden, which we enjoyed immensely, we had a Saga assistant, who was most helpful and pleasant, however, we also had a local guide who, despite being told by many that they could not here her comments, would not wear the headgear properly which was relaying the comments to the headphones we were wearing, and changed the pick up point resulting in the people who could not hear the instruction ending up waiting at a different place to those who had, she also pushed on with walking at times and some less able passengers were trailing behind. Read Less
5 Helpful Votes
Sail Date: July 2018
This trip called on ports where larger ships would only attempted by tender. Other cruise companies would not be interested in calling to these places. The theme was Wine Tapas ans Walking in Western France and Northern Spain in the Bay of ... Read More
This trip called on ports where larger ships would only attempted by tender. Other cruise companies would not be interested in calling to these places. The theme was Wine Tapas ans Walking in Western France and Northern Spain in the Bay of Biscay area. Saga produce may be costly but in return they give you a 5 star service. We were picked from our home in Southampton to Dover, but it took double the time because of the traffic on the motorways, also the approach to Dover due the Channel Tunnel and Cross Chanel ferry problems which was due to industrial action in France. We got there in the end and sailing was delayed. The service on board was brilliant. The meals were of good meal choice and generous portions with free wine wine with your meals. The waiting staff made there extra mile for any extras or problems. If you want to compare with P&O they were miles ahead! I think the accountants are in charge and reducing the portions and using the quantity controlled to make more profit for the punters. Saga beats the others on all fronts. Saga give a very personal service. Most days the Captain came down most for a cup of coffee and cruises could ask question about the cruise. Wines with your meal are free so is coffee during the day and ice cream which you help you self. If you want to buy at the bar you have to pay. This particular them cruise was brilliant, we had excellent lectures about wine appreciation, Spanish tapas cooking demos and the cruise goer's were good compamy. We have book again. Read Less
10 Helpful Votes
Sail Date: June 2018
The ship. Our previous cruise was aboard the Astoria (Cruise Maritime Vessels), a good comparison being about the same size. The Astoria is a bit smaller in dimensions and weight, but has a larger draught. The Pearl II has a knot or ... Read More
The ship. Our previous cruise was aboard the Astoria (Cruise Maritime Vessels), a good comparison being about the same size. The Astoria is a bit smaller in dimensions and weight, but has a larger draught. The Pearl II has a knot or two extra in top speed, and carries 45 odd fewer passengers (512 vs 556). Both ships give the benefit of small ships to those that prefer this; no great hikes to get from one place to another, plenty of sitting places, no long queues, interesting layout that feels like a ship rather than a shopping centre. The Pearl has gangway entrances on two decks and when the gangway was used from deck A it never seemed as steep as Astoria. Perhaps the decor on the Pearl was marginally better (say 9/10 rather than 8.5/10), but this depends on personal preference so lets say they are equal. We had an inside cabin on A deck, which was small but adequate. The shower is a bit tricky until you realise the doors open both ways; inwards and outwards. If you open them outwards, it is a tight squeeze to get between them. If you open them inwards, it isn't easy to close them behind you. The trick is to open one inwards and one outwards, then it is a piece of cake. Having now experienced Saga, we have booked on Saga Sapphire for next year, "Stylish Scandinavia", visiting Denmark, Sweden and Norway. We were told our cabin 6576 on deck 6 will be nearly twice as big as our current one on Saga Pearl II. Our current cabin (311) is not in the best location as it is under the Discovery lounge with lots of bumping when they rearrange the seating for afternoon tea, and thumping from the bass when they have music during showtime. We always bring a small torch (as insurance against emergencies), but we found one (with a luminous casing to find it in the dark) provided in the cabin. This is a useful safety feature which should be provided on all ships (Safety at Sea need to get up to date). Saga also provided a pair of binoculars and two bathrobes, chocolates on the pillows with the turn down service, petit fours after every evening meal (not just formal nights), free wine at lunch and dinner. The TV includes a DVD player with DVDs on loan (from the Internet help desk). Saga seem to include little extras with basic cabins that only come with higher grades on other lines. They also provide free Wifi from the public areas. It is not officially available in the cabins, but we found it did work at quiet times. This might depend on your cabin location. Layout of the ship The library was good, a decent size with plenty of books and seating, but like many ships it suffered from poor placement, being between the main dining room and the show lounge and thus was a main thoroughfare. Many people, particular those with loud penetrating voices liked to stop on the way through if they meet someone and have long conversations, often accompanied by raucous laughter, while others were trying to read or concentrate on emails. I have found this to be a problem on all ships unless the library is properly located. Another problem on the Pearl, which I have met before is the siting of a bar with live music in the middle of the library, with the doors propped open. When not used for music they have functions like exercise classes and quizes in there. The Saga ships up until now have been bought second hand and so ship design, although it can be tinkered with on a refit, is pretty much baked in. Placement of the library looks better on the deck plans for the new Sprits. I understand that people are on holiday and want to enjoy themselves and conversation with others and shared laughter is an important part of this, but there does need to be a quiet place on every ship where people can go to relax, read a book or sleep. If the library can't provide this function then another place needs to be found for it. It is worth studying the ships deck plan that you get given on boarding as some places are not easy to find. The Sundowner Bar is such a case, and as many people never find it, it can be a nice quiet relaxing place. We went there for a pre dinner cocktail once to be told there would be a private function starting in quarter of an hour, for the first time travellers. Since we were first time travellers we qualified anyway. Travel service, embarkation/disembarkation, muster drill. Saga provide a choice of chauffeur travel or free parking. We chose chauffeur, but were given a limit of one case and one carry on per person. We have since found this is only a default limit, it can be exceeded if you arrange this when you book, and they will allocate a people carrier rather than a car. A benefit of this service, (like ship excursions) is that if anything goes wrong, Saga will sort it out. If you travel under your own steam and have a breakdown, it is up to you to catch the boat up if it leaves without you. It could be a benefit to use your own car and park if you bring your own wine (allowed on Saga - although free wine is provided with meals). We found embarkation a doddle, we arrived at the scheduled time and went straight through the check in process and boarded straight away, no different to other lines, except there was no waiting. They retained passports at check in, a process we do not like. We got our passports back after Norway, but with the usual paper labels stuck on; at least these were done neatly and were easy peel. Disembarkation was an improvement over CMV, much the same except that you were given numbers rather than colours and had to vacate cabins by 9:00 rather than 7:00. The disembarkation ran to schedule except for a ten minute delay between 1 and 2, which was never caught up, but no more was lost. We were scheduled for 10:00, called at 10:10 and drove out of the terminal at 10:25. As you come out, you queue up to get a porter, he loads your cases on to a trolley and a man at the gate reads out your name for your driver to step forward from the waiting queue. and he shows us all to the waiting car. It worked very well. The Mercedes people carrier was very comfortable. Muster drill was well organised like Princess lines. A seated affair in the muster station with instruction by tannoy and demonstration by the staff. No traipsing out on deck for a roll call by name; you give your cabin number on arrival and get checked off. One thing that was unique in my experience, was that as soon as the captain started to speak, every one fell silent and paid attention. It makes a change from the normal case of people talking over important announcements. Once muster drill was over we were ready to leave, but Sapphire, at terminal one went first, and we followed after, using the same tug to spin us round. The staff and service I find that staff are generally friendly on all cruise lines, sometimes you get a brusque receptionist (bad choice by management), but no complaints on this occasion. Other passengers have reported being greeted by name, from cruises 3 to 20 years ago. The waiters are attentive and keep you topped up. Dining is open seating but you can request fixed seating if you prefer that. Most passengers seem to prefer open seating, and if you need a quick meal the waiters, on request, will not leave you waiting while others have every course going. We did find that the normal start time of 7:00 p.m. was rather late for us. Our cabin stewardess, Juliette, was very efficient, with our cabin always ready for us after breakfast and evening meal. One suitcase, which opens flat went under the bed, but the other was too fat to go underneath the other bed, so we left it in our cabin while we went for our evening meal, meaning to ask when we came back if there was somewhere it could be stored. When we returned it had already been taken care of. It reappeared, as if by magic, on the evening before packing without us having to ask. The passengers I have seen complaints on Cruise Critics that the passengers on Saga are geriatric. I found them no worse than other lines who have their mix of walkers, sticks and zimmer frames. In fact I have seen no wheelchairs on this cruise, but they have been common place on other ships. I do find that there are more open minded passengers on Saga, interesting to talk to and enjoy their cruising, though there are always some bigoted, insular people complaining about foreigners. I can never understand people going on a cruise and then expecting everything to be the same as at home. If you don't like foreign food and new experiences, then take a holiday in your own country. The food Like most ships there are two restaurants, the main dining room which is waiter service, and the buffet higher up which is self service. There are no speciality restaurants. The food is of a high standard and served hot, with the exception of the salads and chilled soups of course. Saga are still serving chilled soups (unlike HAL who have recently abandoned them), with a different chilled soup on each day's menu. To be honest they are often more like smoothies than soups, but they come with the soup course and can serve as a refresher, like a sorbet, between courses. Formal nights include a sorbet between the soup and main course. One of the ways I judge a ship's catering ability is by the Fish and Chips they produce. I have had them with slimy fish and soggy batter, or rock hard batter that is difficult to cut (would be good for resoling shoes). The Pearl Chefs passed my test, crispy, crunchy batter, but easy to eat, good quality haddock, mushy peas made with petits pois rather than the traditional marrowfat peas, so they actually tasted like fresh peas. Equal to the best that England can produce. The chips were not quite up to the Belgian thrice fried standard, but were good, and hot. Later on another test was passed, poached pear which was just right. I have had this in France which was so hard it was difficult to cut with a knife. Start with a juicy pear and it ends up as mush. The Tarte Tatin was not so good, and not tradionally made. They have a huge range of cheeses, a different selection every night of around eight to ten cheeses, many of which I had never heard of, and we do have a good cheese shop in Colchester. Not just the Brie, Cheddar and Edam that you can get offered each night on other lines. A welcome change was the absence of Baked Alaska on the last night. We had the chef and waiter parade but that is an opportunity for us to show their work is appreciated. The itinerary and cruise Our first stop was Arendal in Norway followed by Sasnitz in Germany but the rest were in Sweeden. Marriehamn is actually Finland but the island of Åland is culturaly Swedish. Some of the excursions were better than others; we particularly enjoyed the Tall Ships Experiwence on Mercedes at Sasnitz, and the visit to the Elk farm at Umeå. We also found Marriehamn a charming place and enjoyed that execursion. If you want more detail of the excursions, with Google maps of the tracks and pictures you can refer to my cruise blog at http://sturnidae.com/cruises/201806%20Bothnia/index.htm. The last part of the cruise was a daylight transitof the Kiel Canal. This is a wonderful experience in fine weather. Unfortunately not the best for us this time, they put on a German lunch with Sausages, Sauerkraut and Beer which made an enjoyable occasion using the outside decks at the aft of the boat and bridge decks; and the rain held off until lunch was over. There were three formal nights, being a 2 week cruise. Saga seem to be still hanging on to the old outdated traditions and expect formal wear in the bars and buffet. They have relaxed a bit as they used to have three dress codes, but now only have two. My view is that if you want to get dressed up, do so, but don't expect everyone else to do so as well. If you want to be surrounded by pretentious people then travel on Cunard. Smart should be good enough for anyone nowadays, you don't get togged up in dress suits to go out to a local restaurant in the evening. Not everywhere has to be like Glynebourne. Before travelling on Saga I asked for opinions on Cruise Critics and was told they may look up market but are not really any better than the basic lines. From my experience of one cruise with them I disagree. I have not travelled with Azamara or Oceania so may be they are better, but they are expensive. Saga look expensive at first sight, but you get a lot of extras included which you have to pay for in your onboard account on other lines. We will be travelling with them again and have two more cruises booked now. Read Less
7 Helpful Votes
Sail Date: April 2018
We wanted to sample the well praised cruises of Saga. The arrangements were good, a chauffeured service to and from the port, all transfer and porterage, and easy embarkation. The ship is elderly, but well cared for with excellent ... Read More
We wanted to sample the well praised cruises of Saga. The arrangements were good, a chauffeured service to and from the port, all transfer and porterage, and easy embarkation. The ship is elderly, but well cared for with excellent service from the onboard staff. Our A deck cabin was 2 berth, as are many on this ship, but large, with pleasant seating area, and decent size bathroom. The reception desk was close by as was the tiny, slow lift. On exploration we found to our surprise that there was no traditional, walk around promenade deck, but it was possible to walk right round the highest deck. Unfortunately access to that pleasant spot would have been difficult for many, as it involved climbing 2 outside stairways. The top deck had comfortable lounge chairs with soft cushions . Service from the staff was excellent, and they seemed to take care of all passengers very well. The meals were good, very traditional , with generous portions and varied menus, all offered with daily wine selections. As one port on our sampler cruise was cancelled, the captain declared that Saga would offer a much appreciated all inclusive service from the bar menu, as well as the daily lunch and dinner wines. There were two restaurants, both open seating, a more casual Verandah with wide choice, and the more formal dining room offering identical menus. Passengers seemed to divide equally into two groups as to which they chose. We preferred the former, and found the service pleasant and prompt. We loved the indoor heated swimming pool and sauna area , with nearby well patronised spa offering the usual type of beauty , massage and hair treatments. For entertainment we appreciated the live acts, from the enthusiastic house performers , and guest entertainers. The seating was comfortable, with good sight lines to the stage. There was a small cinema on board, and also live music for dancing or listening. We had been a little worried that we would find Saga a bit too staid, but we thoroughly enjoyed our short cruise, as did all the people we spoke to. It was good to see a company that seems to go out f it’s way to ensure that single, or elderly , or handicapped guests were all well cared for. We consider that the quality of cruise offered by this company far exceeds that of many of the big lines. Read Less
9 Helpful Votes
Sail Date: December 2017
After sailing with Cunard for well over 20 years {Platinum Members} and with Celebrity for around 6 years, the Saga Pearl II Christmas market cruise 2017 was a first for us but it won't be the last vacation we take with Saga. ... Read More
After sailing with Cunard for well over 20 years {Platinum Members} and with Celebrity for around 6 years, the Saga Pearl II Christmas market cruise 2017 was a first for us but it won't be the last vacation we take with Saga. Although Cunard ships and Celebrity ships have the glitz and glamour the ambience on Cunard isn't what it used to be, folks in track suit bottoms, Man U shirts and {can you believe} mothers in pyjama's chasing screaming kids takes the shine from the elegance of the ships, what you see depicted in the brochures isn't what you'll get on-board the ship. Cruising on the Pearl II is more like staying at an elegant / refined Country Club, a relaxed atmosphere for the over 50's, it hardly matters where the ship is going, just that you are on it. A good number of the folks we met on the Pearl had sailed on her 10 or 15 times or more, many were doing back to back cruises, they don't want to get off, we can see why, it's pity we didn't discover Saga cruises years ago. As mentioned the Pearl might not have the glitz and glamour of the QM2, but it doesn't have 2,695 passengers either. The 3:30 line up at the Kings Court buffet on the QM2 sees folks jockeying for position waiting for the tape to go up, it's like the start of the Grand National. It's certainly more like Aintree than what you'd expect {or got years ago} on a Cunard ship, then it's musical chairs trying to find a table. Standards are high on the Pearl, the public areas, the décor, the food, the service from cabin staff to restaurant and bar staff were equal to if not better than any ship we have sailed on in the last 25 years. Unlike Cunard and most other lines on Saga ships the tips are included in the price but the service we had from the cabin staff and others was exceptional so we tipped them to show appreciation for the respect, regard and level of service they gave us and all the passengers on the Pearl. The food in the restaurants was second to none, the presentation on the plate showed that the kitchen staff take pride in their work, the waiters/waitresses were friendly and attentive. I guess it helps that even when the Pearl is fully booked there's less than 500 passengers aboard, the whole experience is more Boutique than Butlin's. Onboard purchases are in £'s rather than US$'s so you know exactly what you are paying without having to calculate the £ vs $ rate, add to that drink prices in the bars aren't extortionate either. The entertainment was excellent, especially The Four D's, they put on a couple of great shows, the enrichment programs were "par for the course" much the same as any ship. Included in the price is Travel Insurance, chauffeur pick up if you live within 250 miles of Southampton, if you live further than that there's a small fee for the extra miles, or if you chose to travel by train the return ticket is provided, what more could you ask for. I could go on to say how the Pearl was equal to {or more often} better in all aspects than the other ships we have sailed on, but I'll leave that for my review of the QM2. We had a great time, made many new friends and learned a lot from them about Saga vacations. All in all we couldn't fault any aspect of the cruise, the next cruise we take will be with Saga, we didn't know what we were missing !!! Read Less
8 Helpful Votes
Sail Date: October 2017
After some 40 cruises, from the sublime(Seabourn) to the gorblimy (Soviet Black Sea Fleet) I can only say that Saga now holds premier place in my estimation. We are a couple and this was a 25 day jaunt around the Mediterranean at a time ... Read More
After some 40 cruises, from the sublime(Seabourn) to the gorblimy (Soviet Black Sea Fleet) I can only say that Saga now holds premier place in my estimation. We are a couple and this was a 25 day jaunt around the Mediterranean at a time of year when things can get a bit hairy. It was the sort of itinerary that we like, sea days mixed with ports two of which, Venice and Valletta.and a third one, Gibraltar, which was not scheduled, were overnight. I have nothing but praise for their organisation both on boarding at Southampton and leaving there. Very different from the shambolic experience of some other Cruise Lines at that port. Saga Pearl 11 is now a bit of a museum piece compared with bigger competitors and will leave service next year but you would never guess that from her appearance. She is immaculate. She was fully booked but there were only 26 new boys on board. All the others were regulars. That says a lot. The crew would bear favourable comparison with any other outfit, The hotel staff are almost entirely from the Philipines and are always cheerful, welcoming and unbelievably efficient. An unusual touch was that the (very young) dance group socialised with the passengers at teatime. I have never seen that before. The Cruise Director, Joanne, is superb. The Captain was always around and a most efficient and engaging character he was. Altogether, a most impressive bunch. Entertainment was of a very high quality with some excellent enrichment lectures. The library - sorry Cunard - was the best I have ever seen. WiFi is free!!! I suppose I should really keep away from the computer on holiday but there you go. The passengers. Ah. Saga only sell to the over-50s but on that cruise add another couple of decades. Not a tattoo or a face piercing among them. We had 3 taken off by chopper that trip but the determination of some of those less-than-virile people is most impressive. The food was very good indeed, not too "cheffy" but of a high standard and an excellent list of choices. The pastry chef needs special mention - I have never seen anything that standard on other ships. All in all, an excellent ship . Azamara should be looking over their shoulders. Would I go with them again? I am already booked on their new ship Spirit Of Discovery. Read Less
6 Helpful Votes
Sail Date: April 2017
It was my friend's first time on Saga we had a great time. The door-to-door pick-up was excellent even as we left Norfolk early in the morning to reach Kent. Certainly of all the cruise lines, Saga look after their passengers the ... Read More
It was my friend's first time on Saga we had a great time. The door-to-door pick-up was excellent even as we left Norfolk early in the morning to reach Kent. Certainly of all the cruise lines, Saga look after their passengers the best. They are rightly famous for their food and their was no disappointments here, with sumptuous afternoon teas being a particular highlight. Only a short 6 days cruise but were trated to some high quality entertainment. For example, I believe I am right in thinking a brand new cast joined the same day as us. For a new team, some of whom were experienced but some new, it was thrilling to watch even though they only performed 2 shows. For my wife's friend who loves ABBA it was such a thrill to see their show. Also praise for the 'orchestra' working every night backing all sorts of material in the week. There was something for everyone on board. As well as the great entertainment, there is also a library as well as a spa, more than adequate for the size of the ship. We had 2 sea days whcih were filled with lectures and activities and flew by. And although the weather wasn't great at the start of the cruise you couldnt feel a thing. Overall highly recommended and will cruise again. Thank you Read Less
7 Helpful Votes
Sail Date: April 2017
This was our first cruise with Saga .What a wonderful time we had.every aspect of the cruise was great from the time we shut our front door until we arrived back home it was so well organised . The cabin was nice .the food was first class ... Read More
This was our first cruise with Saga .What a wonderful time we had.every aspect of the cruise was great from the time we shut our front door until we arrived back home it was so well organised . The cabin was nice .the food was first class a great selection to choose from.the entertainment was most enjoyable. Best of all were the STAFF on board from the cabin attendants right up to the Captain they were all so nice We will cruise with saga again in the future . sadly we were unable to go to Guernsey due to the high winds but we went to Boulogne-sur-mer instead which was interesting Rouen was a nice place to visit as was Falmouth .I would say to anyone thinking about cruising with Saga just do it . a great time is waiting to be had .I must add the booking staff at the Saga center are also very good . Read Less
Saga Pearl II Ratings
Category Editor Member
Cabins 4.0 0.0
Dining 4.0 0.0
Entertainment 3.0 0.0
Public Rooms 5.0 0.0
Fitness Recreation 3.0 0.0
Family N/A 0.0
Shore Excursion 4.0 0.0
Enrichment 4.0 0.0
Service 5.0 0.0
Value For Money 5.0 0.0

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