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7 Helpful Votes
Sail Date: October 2018
We had been given the perception that they were a top level cruise line for quality and service. While the food was above average as was the service, due to low water our itinerary changed dramatically. We actually sailed less than 1/3 ... Read More
We had been given the perception that they were a top level cruise line for quality and service. While the food was above average as was the service, due to low water our itinerary changed dramatically. We actually sailed less than 1/3 of what we were supposed to and we never sailed on the Rhine. We had changes in the excursions. We had to take about a 6 hour bus ride on our final day with a stop for a tour. We were then taken to a hotel. The hotel was nice however the quality of food and room was not what we had on the ship. The buffet for dinner was not inviting nor was the breakfast in the morning. We also had to be separated from the couple we were traveling with since their airport for flying out was closer to the place where the ship had to stop due to the low water. They didn't get to France or Switzerland due to that. We had called right before the cruise about the possibility of low water and were told there were no issues on either the Rhine or Moselle but there had been on the Danube. We were celebrating our wedding anniversary as well as special birthdays for members of both our parties. Read Less
1 Helpful Vote
Sail Date: July 2018
We chose this cruise and AMA Waterways because it worked well with our schedule. Friends recommended AMA Waterways and we were not disappointed, other than the fact that the Amadante is the oldest ship in their fleet, and it showed. This ... Read More
We chose this cruise and AMA Waterways because it worked well with our schedule. Friends recommended AMA Waterways and we were not disappointed, other than the fact that the Amadante is the oldest ship in their fleet, and it showed. This was our third river cruise, so we were able to compare it with ships from a different cruise line, that were new. The service was excellent, staff very friendly, cruise director, Raul, was amazing. The excursions were varied and offered enough choices for everyone's liking. Because of the heat, we did not take advantage of the on-board bikes, but we would have otherwise. It is a nice amenity to have. Food was very good, and the Chef's Table was excellent. The only negatives were the fact that we were only allowed to use the upper deck with its raised canopy when the ship was docked. Mind you, we went through a lot of locks, so that was understandable, but once we got on the Rhine river, and there were less locks, we still were not allowed to sit under the canopy, and with the hot weather, no one wanted to sit in the sun. The other negative was the wine group that was invited on board for the wine tastings, were from California. So, instead of tasting wines from the region, we were tasting wines from their vineyards. All in all, it was a very enjoyable cruise. Read Less
7 Helpful Votes
Sail Date: April 2018
My husband and I choose this cruise because of its availabilty early in the river cruising season. In April we would rather deal with the weather (which was surprisingly spectacular for this cruise) then crowds later in the season. We ... Read More
My husband and I choose this cruise because of its availabilty early in the river cruising season. In April we would rather deal with the weather (which was surprisingly spectacular for this cruise) then crowds later in the season. We had been on a AMA cruise in Portugal last year and loved it. One of the issues that arises when you take a cruise early in the season is a staff that has not worked together or is inexperienced. The cruise director on this cruise falls into thist catagory and thus impacted our experience. Often there seemed to be confusion as shore excursions were organized. Our bus left 4 people at a church and did not realize it for many miles later. Our paid excusion had more people on it then they had accounted for. Many times the cruise director was on our bus, and interacted rarely with the people around her. One shore excursion which had groups going to the same places we were on a bus with 10 people and the other bus had 25, which made no sense. On the last day of the cruise, all of the afternoon shore excursions were to return at 5:30PM, while a special music presentation in the lounge was to begin at 5:00PM. This made no sense. One pleasant surprise was that during Happy Hour there was a special cocktail each day that was complimentary in additon to wine, beer and other mixed drinks. The staff was friendly and went out of their way to please. We have cruised many times before, but never have I seen the Captain present and as this one. We did not realize that because there were 56 locks to go through between Nuremburg and Luxembourg that the sun deck would have to be down most of the time. There were also low bridges that caused this. Thus, not able to enjoy the early warm spring weather from the top. Overall, we enjoyed the cruise and would chose AMA again in the future. Read Less
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