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1 Helpful Vote
Sail Date: September 2015
My wife and I (both in our early 50s) were looking to do something special for our 30th wedding anniversary when I came upon the idea of going on a river cruise. Being from Florida we have had our fair share of experiences with the large ... Read More
My wife and I (both in our early 50s) were looking to do something special for our 30th wedding anniversary when I came upon the idea of going on a river cruise. Being from Florida we have had our fair share of experiences with the large Caribbean cruise ships and a river cruise from Lyon to Provence seemed the perfect antidote to that experience. We realized that these type of all inclusive river cruises would attract an older, retired crowd but did not expect to be the youngest couple on board by far. The average age must have conservatively been in the 72-75 range easily. The cruise manager advised me that this was fairly typical for them and indeed from what I saw disembarking from the competitor lines (Viking, Scenic and Avalon) in port, fairly typical for European river cruises in general. After the initial shock of our situation we decided to make the best of it and AMA Waterways made it very easy. The ship (one of the oldest in the line) was in excellent condition although the elevator was out the entire trip. Nonetheless, our state room was clean and ample in size with a wonderful french balcony sliding door that allowed us to watch the world glide away from the comfort of our room. The meals were definitely on the formal side with each night bringing a wonderful creation based on the cuisine in the area we were traveling. The wine was free flowing with frequent refills of your glasses. There is an optional Chef's Table restaurant which we visited one night but frankly I found the food in the main dining room just as delicious. The staff and crew of the Amadagio were top notch with special kudos going to Abel our cruise manager. Entertainment on board was okay mainly consisting of the ship's organist with special guests being invited to perform on a few nights. The included tours were very good, educational and fun. Everything is perfectly organized with all transfers to the sites included. We ultimately met some very nice people and enjoyed their company immensely. Nonetheless, I cannot recommend this cruise to anyone under 60 unless you are traveling with 2 or more couples or friends. Small children and teenagers will be completely lost/bored on this type of trip. I certainly would recommend AMA Waterways based on their service, attention to detail and wonderful itinerary, however I feel that it will be more than a few years before my wife and I are eligible to return. Read Less
2 Helpful Votes
Sail Date: November 2014
This was our 4th AMA cruise and 8th overall river cruise. We learned 48 hours prior to boarding that high water levels had dictated a change in our embarkation city as well an overall reshuffling of ports on our itinerary. AMA did an ... Read More
This was our 4th AMA cruise and 8th overall river cruise. We learned 48 hours prior to boarding that high water levels had dictated a change in our embarkation city as well an overall reshuffling of ports on our itinerary. AMA did an outstanding job of working through these issues. Extra staff was brought aboard to facilitate the changes and make sure all passengers arrived at the new port of embarkation. We visited all ports in our itinerary, just in a different order than originally planned. The only downside for us was the shortened time in Lyon, which turned out to be our favorite of all the ports visited. We were a bit concerned about booking the AmaDagio since it is the oldest boat in AMA's current fleet, but this concern was put to rest as soon as we boarded. AmaDagio was lovely, very well maintained and had the warm and welcoming decor we have come to expect from AMA. Our Cat. A French Balcony cabin was comfortable and well appointed and similar to the other AMA boats we have sailed on. Housekeeping was excellent. Laundry service quick and reasonably priced. Internet service was consistently good on this trip. I cannot say enough about the staff and crew of the AmaDagio. While we have always been impressed with the caliber of staff on our AMA cruises, this experience was truly exceptional. Our wonderful cruise manager Kriss; our movie star handsome and very approachable Captain Danny; the front desk staff led by Victor; Tomas and Peter in the bar who always met us with a warm smile; and every member of the crew and staff we encountered - the team AMA has assembled on AmaDagio was exceptional in every way. The entertainment included La Strada; a chanteuse who was very good; and the highlight of the cruise, a crew dance routine that brought the crowd to its feet on the 2nd to last evening The entertainment that evening was a solo gentleman whose name I cannot recall but who provided an exceptional evening of music and dancing. It was one of the best nights ever aboard a river cruise ship and we had a blast with the crew and other passengers. Bravo, AMA, for having a crew that is not only warm and professional, but that truly integrates with the passengers and made us all feel part of a special family. Excursions were mostly good with our favorite being a visit to a truffle farm in the countryside. We also enjoyed a visit to a family owned olive oil farm. We were docked within the city center at each port, making it very easy to explore on our own, as we often prefer to do. Food was good on AmaDagio, though not as good as we have enjoyed on previous cruises with AMA. Several of the fish dishes at dinner were not up to their normal standards and we noticed that portions were very small. We are not big eaters and prefer smaller portions of food, but this chef took that to an extreme in my opinion. Best meals were at Erlebnis and in the main dining room on the evening where duck was featured. Breakfast and lunch were quite good. Wines were local and really good this trip. Desserts were hit or miss according to my husband, who has a sweet tooth and sampled many of them. We enjoyed the itinerary and are glad we experienced this part of France, but prefer other itineraries we have experienced in previous river cruises. We do enjoy AMA and feel they offer a top notch overall experience.   Read Less
Sail Date: June 2013
My family and I recently came back from our 21 Day Romantic Seine & Rhone Paris to Barcelona APT tour in June 2013 on board AmaLegro and AmaDagio. We all had a wonderful time there and I would like to use this opportunity to share my ... Read More
My family and I recently came back from our 21 Day Romantic Seine & Rhone Paris to Barcelona APT tour in June 2013 on board AmaLegro and AmaDagio. We all had a wonderful time there and I would like to use this opportunity to share my experiences and thoughts with everyone. Hopefully, people would find my article useful in their decision making and preparation for their trips with APT and/or AmaWaterways. There are 2 parts of my review: part 1 covers 3 days in Paris and 7 day on board AmaLegro, and part 2 covers 7 day on board AmaDagio and 3 days in Barcelona. This is part 2 of my review. The second part of our journey started from disembarking from AmaLegro in Paris and taking 1 day of bus ride from Paris to Lyon where our luxury river ship, AmaDiagio, awaited. It took us to a spectacular cruise from Lyon to Arles on the Rhone River, exploring the fascinating sights of Southern France. Compared to our previous experiences with AmaBella and AmaVerde travelled from Amsterdam to Budapest in 2011, AmaDagio is very similar to those ships but a few years older. There are public lounges in the front and back of the ship, free internet and Wi-Fi access, and gym. The cabins are well equipped and reasonably spacious. The food and shore excursions were certainly the highlights of my cruises. The quality of the food (3 meals, morning tea, and afternoon tea) was excellent and services from the restaurant and bar staff were very good. Although there were a few problems relate to non-alcoholic drink not being refilled and no pepper served in a timely manner in the beginning of the trip, the restaurant manager, Andras Rafajlovics, was able to resolve all of our concerns effectively and swiftly. He was very attentive and thoughtful in dealing with passengers’ special diet requirements, such as food allergies. My favourite shore excursions along Rhone River were (1) Lyon city tour where we visited the Basilica Notre-Dame de Fourviere and the Old Town of Lyon; (2) Beaujolais wine region; (3) attractive Roman town of Vienne where we saw the 1st century Roman Temple of Augustus and Livia; (4) Grignan and Truffle Farm (5) Avignon walking tour that took us to see the Palace of the Popes, Rocher des Doms, and the bridge of Avignon; and (6) Arles where our guide show us the amazing Roman Amphitheatre and stroll through the town’s squares and cafes bathed in the provincial light that inspired Van Gogh’s most famous works. All passengers on walking tours were accompanied by Quietvox and people could join different groups to suit their fitness level. There was daily information session every afternoon by the tour director informing everyone the details of shore excursions for the next day. We have a different tour director on board AmaDagio from AmaLegro. Every day when we left the ship for shore excursion, Captain Louis Devaux and Hotel Manager Luis De Sousa Marques would always standing by the ship exit to say good bye to us then greeted us again when we came back from the shore excursion. I was impressed with this old school French hospitality. If you are planning to participate in Vivers “Ghost Walk” in the evening, then please make sure that you take a torch with you from the ship reception before you leave. Although you would be accompanied by tour guides, there was limited lighting in some part of the journey. I almost tripped over on the stairs on the way down from a castle because I couldn’t see the missing tile from one of the steps as there was no light shining over the stairs. Similar to my experiences at AmaLegro, I have the same safety concern with the design of the spiral staircases to level 1 cabins in AmaDagio. Compare to all other stairs in the ship, the tight construction of these stairs with narrow staircase width, steep gradient, and handrail on only one side, they are not easy for the elderly passengers to use. With majority of the passengers on board over the age 50, every day I saw elderly passengers struggling with these stairs. I am a much younger person and even I found the stairs gradient very challenging. I felt climbing up these stairs was like a rock climbing exercise because these stairs are just too steep. After 7 day cursing along Rhone River, we disembarked AmaDagio and travelled by coach from Arles to Barcelona. We stayed 3 nights in Le Meridien Ramblas Hotel Barcelona and attended tours organised by APT. I filed a formal complaint to APT after the tour to raise my concerns. APT addressed my concern about the evening tour swiftly. APT was initially sceptical to my concern about the level 1 stairs and told me that these staircases comply with European safety standards, and since nobody ever complaint about the stairs and have been no accidents recorded, then it must be an isolated problem. So I had no choice but to liaise with other level 1 passengers and encourage them to contact APT and tell APT what they thought about level 1 stairs. In the end, APT agreed to pass on my suggestions regarding a second handrail to AmaWaterways for future consideration, and APT would encourage anyone who has disclosed their mobility concerns to book cabins on level 2 or 3 in the future. Overall, we had a lovely time in Barcelona and on board AmaDagio. It could have been perfect holiday for us if it wasn’t for the dangerous stairs. We do not hold any grudge or vendetta against APT or AmaWaterways, but we want to share our experiences with people who are considering taking the European river cruise with APT / AmaWaterways, so people would be much better prepared than us.   Read Less
Sail Date: October 2010
This was our first river cruise; we have completed 20 ocean cruises. The Amadagio is a fairly new river boat. It is well-maintained both inside and out. Embarkation/debarkation was a breeze with only 140 guests on-board. Cabins were ... Read More
This was our first river cruise; we have completed 20 ocean cruises. The Amadagio is a fairly new river boat. It is well-maintained both inside and out. Embarkation/debarkation was a breeze with only 140 guests on-board. Cabins were smaller than the smallest cabin we ever had on a ocean cruise ship. It was comfortable, especially the bed. Service was outstanding both in the cabin and dining room. Free internet was offered in each cabin...a nice feature. Additionally, the ship mailed postcards for guests free of charge. Entertainment was provided by local talent during port stops and was every bit as good as that offered by cruise ships. The food ranged from standard cruise fare to much below average. For example, a optional choice of a steak was tough and barely edible. Breakfast was much of the same thing for the seven days. Wine and beer were complimentary during the dinners but expensive if purchased on board. A large negative for us was that dinner was served between 6:30 and 7:00 every evening. This is much too late for us as it disturbs our sleep pattern if we go to bed on full stomachs. Port tours were excellent. Our program director was outstanding. One caution: we were assigned a cabin near the front of the boat. There was so much noise from the common areas that I was forced to wear ear plugs each night! Do not accept cabins near the common areas unless you don't care about the noise. Read Less
AmaDagio Ratings
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