We chose this cruise because AMA has such a good reputation. We enjoyed the staff very much and the tours were excellent. The biggest disappointment was the quality of the food. It was not that good. In fact, some days it was hard to ... Read More
We chose this cruise because AMA has such a good reputation. We enjoyed the staff very much and the tours were excellent. The biggest disappointment was the quality of the food. It was not that good. In fact, some days it was hard to find anything on the menu that was enticing. Perhaps it was because this was the last time AMADagio would be with AMA.
We will do a river cruise again and most assuredly will travel with AMA but hopefully the quality of the food will be better.
Also, it is very nice to have wine accompany the meals but I am not a fan of having a large wine glass filled to the brim. I got the feeling that the staff did this because they did not want to keep coming back. It is definitely not the way to enjoy wine.
Nice people on board. The lounge shows were good as well.
On a positive note, rooms were good and staff was excellent.
We will be interested in the future to take a river cruise to Normandy. Read Less
We recently returned from a river cruise through Provence on the AmaDagio. We had been touring Barcelona on our own for a week and used AMA's transport to Arles to begin our River boat portion. The transport was well handled and ... Read More
We recently returned from a river cruise through Provence on the AmaDagio. We had been touring Barcelona on our own for a week and used AMA's transport to Arles to begin our River boat portion. The transport was well handled and well,organized. We thought the cruise itenerary extensive and well thought out...for the most part. Almost all the tour leaders were knowledgable, personable and often (for our "Gentle Walkers Group") able to pace well. Staff met you at your return with a big smile and an interesting drink.
Shout out to Helene for her creative and last minute ability to change, add to and personalize some of the shore excursions. Her hard work and creativity were most appreciated. We found all service personal positive, pleasant and helpful. No request seemed to overwhelm them and they went out of their way to provide a clean, welcoming ship. The dining room was handled well,with good food and good service (although ice cream sundaes were rather overused as a dessert and home baked goods often limited to breads and rolls-which were delicious). Evening activities were surprising good. Much better,in fact, than found on or crusie last year on Viking.
However, this is an old, unrenovated ship and lacked so much of what we found on a newer ship. The first issue was the lack of proper lighting throughout the ship. Closet space was quite extensive (for a river boat) but unuseable if you didn't use the the flashlight app on your phone. It was almost impossible to use the small bathroom for putting on makeup as, here again lighting was minimal-as was any usable storage or counter space. The shower was great and hot water always available. There was almost no usual counter space in the cabin with the outdated desktop taking over the majority of what was available. While bottled water was provided daily, you had to drink it warm as the space lacked a mini refrig. - big error. The cabin was small, dark and old with unraveled carpeting, uncomfortable and very limited seating. There was simply nothing inviting about the space...old and sad best expresses it. We were told that AMA was ditching this ship within two years with new ships replacing it. Seems somewhat unfair to charge full rates for a ship that you are not keeping up and which provides so much less than newer ships we have been on. Also, the lack of real balconies was yet another limitation on this ship.
The main lounge also suffered from age. Maybe the lack of proper lighting helped hid the old, well used and not very attractive furniture. In summary, the staff was great, the food good, the tours of interest but the ship itself simply unacceptable. Read Less