Sail Date: September 2019
We are Florida residents and have a Disney Vacation Club membership. We chose the Disney Dream cruise instead of the Disney Theme Parks this year and it is an easy drive to the port. We cruise on the Disney Cruise Line usually every ... Read More
We are Florida residents and have a Disney Vacation Club membership. We chose the Disney Dream cruise instead of the Disney Theme Parks this year and it is an easy drive to the port. We cruise on the Disney Cruise Line usually every other year. This year, Hurricane Dorian was in the Bahamas the week before our cruise and we were stressed out from the preparations for the hurricane which had been expected to hit us directly, so it was a relief to have such a nice chance to relax for a few days. Our Vacation Club membership was purchased in 1995 when our son was young, but we continue to enjoy it. There are adult areas on the ship, the entertainment is top quality, and we enjoy the family atmosphere. Our cabin was on deck 2, and it had a large round window, which we enjoyed. It was a convenient location, on the same deck as one of the restaurants and just one deck below the main lobby. Once we were in the room with the door closed, we did not hear any outside noise. We were able to stop at Castaway Cay. Although there was visible beach erosion due to the hurricane and most of the activities weren't operating, the family beach was open and the lunch pavilions were operating. The water was beautiful and clean and we enjoyed our day there. The ship also stopped in Nassau but we've been there many times so we decided to enjoy the adult pool on the ship. The entertainment was top quality. Since it was a Halloween cruise, there were two costume parties, one for families and one later in the evening for adults. The pirate night was also fun, and the fireworks were shot off the top deck. We had a chance to see the new Lion King movie, and all the seats were taken. There were also live performers in the smaller venues: a violinist, a piano bar entertainer and a duo that sang popular music. There were a lot of large family groups on board and everyone seemed to be having a good time. Why not? It's Disney! Read Less
Sail Date: September 2019
We took our first ever cruise aboard the Disney Dream in September 2019 (no kids with us). After carefully reading many reviews of the different cruise lines and ships, we chose to sail Disney due to their reputation for health, safety, ... Read More
We took our first ever cruise aboard the Disney Dream in September 2019 (no kids with us). After carefully reading many reviews of the different cruise lines and ships, we chose to sail Disney due to their reputation for health, safety, and service. We were not disappointed in the slightest bit! The Disney Dream is a beautiful ship, one of Disney's two larger ships. It was well maintained and luxurious. The food was good, service was great, and the adult-only areas were quiet and relaxing. We particularly enjoyed the spectacular sunrises from our verandah and the amazing live shows. Beauty and the Beast was a favorite. To be honest I've never been a huge Disney fanatic, but there is just something magical and novel about Disney and you really feel that magic aboard their cruise ships. We chose the 3-night cruise which was a bit short for all of the planning and logistics and work it takes to travel across the country for a cruise. But we chose this because we weren't sure if we would even like being on a cruise ship. We can't wait to return and next time will try a 5-night cruise. The only complications on our cruise was that we were unable to visit Castaway Cay. Due to the recent hurricane, they weren't yet finished repairing areas of the island that had been misplaced and damaged. We docked at Castaway Cay, but weren't able to leave the ship. I know that many of our fellow passengers were disappointed by this. From what we could see though it looked like a beautiful place and we hope to be able to return. Lastly, Nassau was NOT a lovely place at all. It's a hard pass, next time we'll just stay on the ship. The port area was dirty and all of these hustlers crowd you and hound you to get you to spend money. Very uncomfortable and unpleasant. Not very "Disney" at all. It felt unsafe. Read Less
Sail Date: August 2019
Free, high-quality food (except bar drinks, obviously) there were 4 restaurants on this ship. One is a buffet open only for breakfast with a wide variety of options. (Again, entry is free!) There is a grill, pizza place, and a salad bar ... Read More
Free, high-quality food (except bar drinks, obviously) there were 4 restaurants on this ship. One is a buffet open only for breakfast with a wide variety of options. (Again, entry is free!) There is a grill, pizza place, and a salad bar open after breakfast and multiple soda fountains on Deck 11. The other 3 restaurants are open only for dinner except on the last day, and during dinner, you have the same (fun) waiters assigned to you and ready to serve. The menu has a lot of options and it's all free. Dinner consists of an appetizer, main course, and dessert. Now the rooms are kind of narrow but like dinner, the same person does your room and they are fun! In the morning the set it up so that it is spacious and at night the couches are turned into beds, and in my room with three kids, there are panels in the ceiling that become beds and the room service person makes animals out of the towels and usually gives you chocolate. Also, the shows are beautiful and on this ship, they invited Charles Peachock, winner of America's Got Talent to do his tricks. Also, note that it is hard to get lost on this ship for its massive size and it has a lot of age-fenced clubs for your kids to hang out. Also, the ship stopped at a pretty, disney-owned, private island. TL;DR -Ship: Really big, I compared ships at the port -Cabin: Really nice interior, a little small but actually very livable -Dining: food is great, waiters are fun, especially for children -Entertainment and Activities: Shows are REALLY good and have age-fenced clubs, and the ship stopped at a private, pretty island -Service: dinner waiters are assigned to you and are fun. Room service is great, and animals are made from towels. -Ports and Shore excursions: fast and that's partly because of the multiple gangplanks This is our second time and we're planning a third!! This was a great trip for all and you should join us! Read Less
3 Helpful Votes
Sail Date: August 2019
being first time on a cruise, we were so excited. After reading all the things that were special about the Disney Cruise sad to say let down beyond belief. Disney says that the waiters follow you from dining room to dining room and get ... Read More
being first time on a cruise, we were so excited. After reading all the things that were special about the Disney Cruise sad to say let down beyond belief. Disney says that the waiters follow you from dining room to dining room and get to know their families and likes, nope we were lucky if they even remembered to get us coffee after dinner. We were second seating with no chance to change it, after eating if we wanted to see a show it was really late and we ended up falling asleep. If we wanted to get a photograph with a character, we ended up waiting for hour, easy. The shopping in the Bahamas that was touted as so much cheaper than the US, well don't forget the VAT tax. Not such a deal then. The Disney island was a let down as well, because of the weather all excursions were canceled except the snorkeling which should have been, the water was so choppy and visibility was zero but they still charged us 120 dollars. Back at the room we were exhausted but guess what? They decided to do maintenance on the balcony and we were left to find somewhere to wait until we could get back in. The pool was constantly closing down and the aqua duck was a hour wait if that was even working . The wave phones were also broken and unusable, we were terrified we would get charged for. The kids area was a joke, no activities just kids waiting around to play video games. I will NEVER go on another Disney Cruise. Ever. Read Less
3 Helpful Votes
Sail Date: June 2019
This was another great cruise on Disney. The Dream is still an amazing ship. We always enjoy our time on all Disney Ships. Embarkation was a breeze. we were in boarding group 1, so we waited less than a half hour for boarding to start, ... Read More
This was another great cruise on Disney. The Dream is still an amazing ship. We always enjoy our time on all Disney Ships. Embarkation was a breeze. we were in boarding group 1, so we waited less than a half hour for boarding to start, then walked right on to start enjoying the ship. We don't have children traveling with us, so that helps a little when boarding. Disney maintains all their ships, and the Dream is just beautiful. We just can't say enough about how well Disney takes care of their ships. Now this was a last minute trip for us, so we originally booked a GTY. We were assigned cabin 10556. Again, Disney does an amazing job with the ship and our state room was no exception. it was very spacious and well maintained. Our cabin host took great care of us and we have no complaints about the service. We were a little worried about the location. Our cabin door opened right into the midship stairs/elevator lobby, and the cabin was right under the pool deck. I will say that we never heard any noise from the lobby area. It was remarkably quiet, especially for the amount of people traveling through that area. I will say though, we could hear a lot of noise from the deck above. This really wasn't an issue during the day because we spent such little time in the cabin. We did have issues at night. we could hear the movement of deck chairs and cleaning equipment and carts being used up there at all hours of the night. So while we still had an great time, I don't think I would ever choose a cabin on deck 10 again. Dining was great. the food is awesome! Our server staff was outstanding and we really had a fun time. They amazed us with magic tricks and kept us truly entertained as the took such great care of us. I can never complain about the food on a Disney Cruise. We visited Palo's twice, once for brunch and again for dinner on a different night. Their service and food is over the top. I highly recommend the Palo's brunch. And take your time and enjoy it, they give you over 2 hours to enjoy the service and the amazing food with the best view from the back to the ship. Cabanas is alway great too. We always love the egg station, with fresh omelets prepared to order. I love their selection and really can find something different to enjoy every day. Room service was awesome, also. We received coffee every morning to sip as we enjoyed the sun rise from our verandah. We really didn't partake in much of the entertainment on board. We had heard there were changes made to Disney Believe, so we did go to that show, and it was very good. They premiered Toy Story 4 on the ship, but we wanted to avoid the large crowd for that. we have no children traveling with us, so that really wasn't our thing. We love the adult activities around the ship. But we mainly enjoyed relaxing in the adult area by the satellite pool. This was a double up visit to Castaway cay, so the first stop, we enjoyed hanging out at Serenity Bay having drinks and sitting with our feet in the ocean. Disney does a great job maintaining their little piece of paradise. We never get off the ship in Nassau. we spent that day riding the Aqua Duck and sipping drinks by the pool. Th second stop at Castaway Cay, we had brunch at Palo's and decide to remain on the ship and relax. Disembakation was a breeze. We alway do express walk off with our luggage. Once the announcment is made, we depart. We usually wait less then 10 minutes to get through customs and then, sadly, board the bus for the trip back to MCO. Read Less
7 Helpful Votes
Sail Date: June 2019
I recently took a Disney cruise on the Disney Dream, a 4-day with stops at Castaway Cay and Nassau. I did not think I would ever take a Disney cruise. I’ve been on about 20 Royal Caribbean and Norwegian cruises and didn’t think I ... Read More
I recently took a Disney cruise on the Disney Dream, a 4-day with stops at Castaway Cay and Nassau. I did not think I would ever take a Disney cruise. I’ve been on about 20 Royal Caribbean and Norwegian cruises and didn’t think I would ever spend the extra money for the Disney experience. But, now that I have, I’m glad I was able to see the difference and had a lovely cruise. I’ll try to explain a few differences between the Disney Dream and Royal Caribbean, in case you are trying to decide between a Disney cruise and a lesser expensive line. Booking: We booked the cruise by calling the 1-800 Disney cruise line phone number. We asked for two ocean view rooms, which connected. The ocean views we had were on Deck 8 and the ocean view windows were lovely. The windows were big with cushions for kiddos or small adults to sit and relax. From what I saw while on the cruise, there are other ocean view rooms with smaller windows (and are probably less expensive) but we were not offered this option, even when we asked for the cabins to be less expensive. I should have done more research on my own before booking the cabin offered by the phone agent. But, our cabins were lovely and there were plenty of room for storage. The coolest feature of the room, which Disney has over every other line, is the separate bathroom… one with a sink and potty and the other with sink and bathtub. The bathtubs are very, very cool. There is an overhead shower, a bath option, and a hand-held option. The bathtubs are great for kids and are just very cool in general on a cruise. Room service worked really well. The food was good and delivered quickly. The rooms had great Disney On Demand and tons of movies, which was nice for our kids. This was a nice perk you don’t find on other lines (the variety and amount of free movies). A note about “boarding time:” Going into this cruise, my biggest concern was getting on board the boat, as our “boarding time” was 1:30pm, which I did not like. I performed all my online check-in’s about 3 weeks before. I should have performed this sooner, but so be it. Since I am very familiar with cruises, I didn’t think I should have to wait until 1:30 to get on board the boat. With Royal Caribbean, we are used to getting on board at 11am or 11:30 on really, really big boats. I inquired with Disney customer service line several times about getting an earlier boarding time. With three phone calls I didn’t get anywhere. But, on the morning I left for the cruise, I called one more time to inquire and was told I could probably get on board a little sooner at Port Canaveral (rather than cruises which leave out of Miami). This was wonderful to hear and I arrived at the port a little sooner and was able to board about an hour before my “assigned boarding time.” There were numbers for “boarding times” but I acted like I didn’t see them and just got on board. I’d recommend getting to Port Canaveral about an hour before your “boarding time” because it takes a bit of time to get through security and get checked in. Embarkation: Upon entering the ship, it is quite lovely. The entrance is fun with how they announce families on Deck 3, where folks enter is big, gold, and lovely. We went directly up to Cabanas for lunch. My son loves buffets and I would have preferred to have lunch at the Enchanted Garden. Cabanas was totally crazy. Tons of people, not enough space to sit, as this is typical on the first day of a cruise. But, the food was tasty and we just tried not to let the crowds bother us. After lunch we went to our cabins, as they were ready right at 1:30pm. Cruise App: We downloaded the Disney cruise app and was looking forward to using it. All of our activities booked online were loaded through the app already. The app also gives updates on most of your signups, but not all (or at least I noticed our Bippity Bobbity Boutique appointment did not pop up). We were able to see the schedule for the ship on the app. But, the printed schedule can also be found on Deck 3 at the customer service desk. We didn’t figure out the texting part of the app, but had we wanted to take the time, it could have been fun. There are plenty of fun things to do on board. There are tons of activities, characters, food, and fun. The kids club is also well marked on the schedule. The kids club is very, very impressive. The kids club is massive and has tons of fun activities, movies, crafts, books, video games, you name it. It is truly large and very impressive! If your kids enjoy going to kids club and parents are looking to have some alone time, Disney should really, really be considered. The kids club is also very safe with code words and lots of security. The kids club also texts and calls the cabins if kiddos want to be picked up. I liked this feature. Food/Drinks: The rotating Dining Rooms were fun. The food on the Disney cruise was fine… I would say as good as Royal Caribbean. The buffet Cabanas had really nice roast beef and ham for the slicing. Cabanas also had peel and eat shrimp, crab, and oysters, which Royal Caribbean does not offer. On Disney, the soda is included. If you or your kids drink a lot of soda, this alone is a good reason to take Disney. The soft serve ice cream is also better than Royal Caribbean. There are more machines, more flavors, and none of the machines are broken. I attended the champagne class and it was very informative and the champagne was delicious. On Disney, you can purchase drink packages too. But, they are very different than Royal Caribbean. For instance, when I inquired about getting a beer package, it would have been about $60 for a dozen beers. It was not the price that bothered me; It was that they deliver the beer to my cabin for my fridge. I wanted to be able to grab a drink at whichever bar I was near, which was not an option with a package. Also, it has to be the same type of beer… no mixing and matching. The best price I found for a draft beer was on deck 3 across from customer service. It was at least $2 cheaper than the bottled beer, which was a nice treat! Characters: Yes, there are tons of lines. We didn’t want to wait in line for Mickey. But, we stumbled across him, just as he was leaving. My mom, who is quite elderly and moves very slow, motioned for us to run ahead. Mickey saw this. Mickey left his spot, walked over, and escorted my elderly mom back to the spot for the picture. It was beautiful and it brought me to tears. It reminded me of the “old days” when I was young and I could walk up to Mickey at the park’s entrance and embrace him without all the lines and chaos of today. I wish I would have told Customer Service about this wonderful moment. If you are looking for a moment like this with characters, perhaps a cruise should be your choice and you should skip the parks. If you book the Princesses and Frozen Friends ahead of time, the line moves quickly and it’s manageable. I recommend getting online and booking the day you’re able to (the agent who takes your reservations will be able to tell you the exact date). There are characters at many times during the day and those lines are very, very long. If you want to “do it all,” I can see how it would really stress you out. We just did what we could manage without getting frustrated. Castaway Cay: I’m from Florida and we have beautiful beaches. I’ve been to Coco Cay (Royal Caribbean) many, many times, and I love it. So, I had really, really high expectations for Castaway Cay. If you’re from somewhere without beaches, you will think it is paradise. The private island is lovely, but very compact and crowded with a long walk to get anywhere. I would try to avoid going right to the beach, where thousands of other people are. Or, I would skip the beach all together and splurge on a cabana or head directly to the adults only beach. I didn’t care for the beach part where everyone seems to congregate. Too many people in a small area. The beach/ocean for the water sports is much more expansive, but hardly anyone was over there (not saying I recommend it, b/c I just saw it from afar) One of my dear friends who has taken many Disney cruises waits to visit the island until after lunch. This would be my strategy if I ever go back. The lunch on Castaway Cay is just plain bad. And since Royal Caribbean has really beefed up their island lunches, Coco Cay blows Castaway Cay away for island lunch. Movies/Shows: The movie theater is very cool on the Dream. Movies are readily available and also movies which are current in the theaters, which is a nice perk. The Golden Mickey show was cute, but the gift shop should not charge $40 for the trophy of the Golden Mickey. Just plain mean. Beauty and the Beast is astounding; an outstanding show. The set, the special effects, the music… just beautiful. The soda is complimentary outside the theater (unless there was a mistake) and the popcorn should be free, but it is inexpensive to purchase. Games: The Detective Agency interactive game on board should not be missed (your kids will see it, don’t worry). My kiddos loved it and we performed all three challenges. If you are worried about time… the game can be played quicker by skipping to every other deck. For instance, you must visit every deck in the game, but the games are forward and aft on every other deck. So, you would want to hit decks, 2, 4, 6, 8, 10 at one time and then go back for the odd decks another time (to save time). It was a highlight. When you see the game on Deck 2 (outside the Enchanted Gardens) or on Deck 5 (by the kids club), grab a map of the game, primarily to use as an on board map. The maps on Deck 3 at the service desk are too small to read. Aquaduck: The Aquaduck ride is very, very cool. You must be 54” to ride alone. I had my son measured at the pediatrician just several weeks before the cruise. Although he was 54” on our home ruler and 54” at the pediatrician, he was too short to ride by himself, as I don’t believe their measurements are accurate on the Dream. I got into it with the lifeguard… it’s a long story. Just be aware the ruler could be inaccurate, which makes a difference if you have smaller children and everyone wants to ride (two seater floats). The lines are quite long and we waited up to 45 minutes. But, on the night of the Pirate Show, there was not a line for the Aquaduck and its open for an hour during the Pirate Show. My son and I skipped the show (it looked really dull anyways) and we went on the Aquaduck during the show, round and around for an hour straight without a line. It was the best part of the cruise. We were the only ones in bathing suits on the whole deck, but we were absolutely having the most fun. It’s a memory of my son I’ll treasure forever. So, please skip the show and go on the Aqauduck. Or, skip the island in the morning and go on the Aquaduck when everyone else is getting off the boat. It’s worth it. Service: We are nice, friendly people, so we get good service on other cruise lines. But, Disney really blows everyone away with service. The dining room service was outstanding. They really catered to my elderly mother and helped her over and above normal service. They also catered to the kids. The room attendant was also really accommodating. Even the staff in the halls were super friendly. We always have great service on Royal Caribbean, but it was even more noticeable on Disney. Disney Visa: If you have a Disney Visa card, and you tie it to your on board expense account, you receive 10% off on retail items. I don’t remember getting anything else 10% off besides the shopping. This was a nice benefit I did not expect and did not see advertised anywhere. Spa: I went to spa and purchased the Rain forest Package, which included the private access to the aromatherapy showers, the heated lounge chairs, and two small Jacuzzi's, which have a great view. The package is for the whole cruise, so you can spend as much time as you’d like. It was very private, away from kids, and relaxing. I would recommend getting it. Departure morning breakfast: We didn’t know we had to be at our dining room when the dining room opens. We were turned away when we arrived late. We were banished to crazy Cabanas before departure. This is not the policy on Royal Caribbean, as you can arrive in the main dining room whenever you want. Just something to consider when making your decision. If given the choice, I would still choose Royal Caribbean, primarily because of the price and the perks I get because I have cruised so much with that line. But, I’m really glad I tried Disney and I may even go on another Disney cruise someday in the far future. Thankfully, I didn’t get too spoiled and I’m still happy to cruise on other lines. If you are planning to cruise very infrequently, or maybe only one or twice in a lifetime, I would choose Disney, as you are probably going to have a wonderful experience. If you live near a port or cruise often, I would choose a lesser expensive line… you will still have fun! Read Less
2 Helpful Votes
Sail Date: May 2019
Disney cruise with Grand children and son and girlfriend. The best part was the food. The service with Leo and Sum was fantastic, I was so impressed with how they interacted with my family... My daughter is vegan and my grandson has ... Read More
Disney cruise with Grand children and son and girlfriend. The best part was the food. The service with Leo and Sum was fantastic, I was so impressed with how they interacted with my family... My daughter is vegan and my grandson has an egg allergy. It was unbelievable how well we were catered to and treated by everyone. Really enjoyed pirate night Shows were great! Shaun Farquart was great in the adult and children shows. 5K was fun island was fun. The island was nice but a little to little to Disney. Cloudy day made it more enjoyable. Would have been to hot if the sun was out. Grand Kids loved the movies and shows. Downside was the price of drinks. Room service was great. As I said the waiter Leo and Sumi were the best part of this cruise, Leo took care of us at lunch even when he wasn't our waiter Read Less
3 Helpful Votes
Sail Date: March 2019
We are a Disney family through and through. DVC members, annual pass holders, and we do the parks at least once a year. We finally tried the cruise and it did not disappoint. On the plane home, I started reading a bunch of reviews and ... Read More
We are a Disney family through and through. DVC members, annual pass holders, and we do the parks at least once a year. We finally tried the cruise and it did not disappoint. On the plane home, I started reading a bunch of reviews and was surprised at all the negative ones. I really think some of the negative reviews are coming from people who are used to other cruise lines and don't do Disney parks. For those not used to having to get to things early and wait in order to get good seats or see characters (much like rope drop at the parks), this cruise is going to seem super stressful. For those of us who are park pros, it's just another Disney day! I saw a lot of bad reviews of the food, but we found the food to be quite good every night! They are serving 3000 people, so I didn't expect five-star dining.... but truly, it was delicious! My 15-year-old son had one meal he claimed was the best thing he had ever eaten. Cabanas was a pretty typical buffet, but we all enjoyed it. The kids of course all loved the soft-serve ice cream on demand. We had adjoining staterooms and it was great. Having the verandah was completely worth the little bit extra we paid for it! We hung up as much as we could to save drawer space. I would suggest bringing a hanging bag for your toiletries. That helped a ton in the small bathroom. The shower//tub is VERY small and I spent much of the cruise pondering how 6-foot-tall men deal with it. Every employee we encountered seemed happy and were very polite and helpful. Our servers, Radu and Juan were wonderful, as was our stateroom host, Goodluck. We tipped them all extra. We did not tip the head waiter extra above the standard tip just because we only saw him a couple of times. The shows were amazing. Believe and Beauty and the Beast wowed our three boys! We missed the Golden Mickeys the first night because we were all exhausted. Spent the rest of the cruise regretting that decision because everyone raved about it. The pool was as expected. Small and crowded. We had been warned and we know pools are cruise ships are notoriously small. The kids rode the Aquaduck a couple times right when we boarded and several times on Nassau day since we did not leave the ship that day. They enjoyed it! Castaway Cay was amazing and lived up to every expectation and everything we had heard about it. LOVED the constant hand wipe distribution at the restaurants and buffets. The ship was immaculately clean. We discovered trivia on Day 3 and had such a blast. We wished we had hit those earlier! Here are our criticisms: 1) We bought the popcorn buckets after the second night because our kids always wanted popcorn. But seriously. The popcorn should NOT be extra for as much as you're paying for this cruise. 2) The food at Castaway Cay was by far the worst food we had the entire trip. It was definitely not up to par. 3) The age range for The Oceannear's Club it WAY too big. Our almost 9-year-old and 11-year-old were both bored and never went back after the first day. They said there were lines for everything. I feel like they need like a 3-6 and then maybe 7-11 grouping? Our 15-year-old enjoyed the little bit of time he spent at Edge, which wasn't a ton. Read Less
2 Helpful Votes
Sail Date: February 2019
Can not say enough good things about this experience...only con it was short. Next time definitely wanna do more nights. Disney does vacation well. We felt the service was off the charts. Placed a deposit for another cruise...got some very ... Read More
Can not say enough good things about this experience...only con it was short. Next time definitely wanna do more nights. Disney does vacation well. We felt the service was off the charts. Placed a deposit for another cruise...got some very good perks for doing this. My kids loved this trip. The food was amazing especially for vegetarians...I had so many options it was hard to choose. Castaway Cay was the best. The day was fun and relaxing. The pools do get a little crowded but we never had a problem getting a spot. I would recommend bringing something to entertain the children at the Port while waiting to board..also a snack. Everyone on the ship is super helpful so no need to stress about not knowing where to be. The kids team was great and really made my shy children feel welcome. There is so much to do on board. I recommend taking the time to do the mid ship detective agency all three of my kids loved it. Read Less
3 Helpful Votes
Sail Date: February 2019
We chose this 4-day Disney Bahamian cruise for a short winter getaway with our daughter, son-in-law and grandson, who is almost 2 years old. We had cruised by ourselves or with friends before on Holland America and Oceania but this was our ... Read More
We chose this 4-day Disney Bahamian cruise for a short winter getaway with our daughter, son-in-law and grandson, who is almost 2 years old. We had cruised by ourselves or with friends before on Holland America and Oceania but this was our first kid-focused cruise and first cruise with Disney. There were many positives: 1) Embarkation and disembarkation were both very smooth processes - we took the Disney Cruise transfer from our resort to Port Canaveral. With stops to pick up guests at 2 other resorts, it took us just over an hour to get from our resort to the port. The transfers were very well organized. Once we got to the port, it took us no more than 15-20 minutes to register and get on board. For disembarkation, Disney provided a nice, early (6:45 am) sit down breakfast at one of the main dining rooms, where we were served by our regular waiters. That was a nice touch. The transfer to the airport was very good. 2) Ship itself is beautiful. 3) Ship is very well maintained - given the focus on short cruises and large number of children on each cruise I expected the ship to look "well used". That wasn't the case at all. The ship was impeccable. 4) Our deluxe veranda stateroom was great - clean, everything worked, lots of storage space. We liked the 2 room bathroom set-up - toilet and sink in 1 room, sink and bath/shower in the other room very much. Our room steward was readily available for questions and kept the room in perfect shape. 5) The quality of the food was surprisingly quite good - I would say at least as good as on Holland America, although not at the Oceania level. We also ate once at the Italian speciality restaurant, Palo, which was excellent. 6) Activities - there are different streams for young children, teens, families and adults. There are tons of things to do on board, many at no extra charge. 7) Shows are excellent - excellent entertainment in general 8) Service - truly exceptional. Our waiters were fantastic with our little guy. Moreover, they were great in helping my wife with her dietary restrictions. Within a day or two it seemed that everyone on board knew our little guy's name and he was happily giving fist bumps, high fives and waves to various crew members. Bar staff, staff in stores, photographers - everyone we met provided excellent service. Bravo Disney!!! 9) Disney Magic (children) - our little guy loved the character meet and greets - the Disney characters are great with little kids, interact so well with them & take the time with each person to make them feel special. For example, while on Castaway Cay, seeing Pluto play in the sand with our grandson brought a big smile to my face. There were a lot of opportunities to meet the Disney characters on the ship. There are also Disney movies playing, the Disney shows, even Mickey shaped waffles and a special Haagen Daaz type Mickey ice cream sandwich for kids for dessert. 10) Disney Magic (adults) - Started from the moment when we got on board, when we were greeted by a number of crew members as we got on the ship and our family was "formally" introduced. That was a nice touch. We found there are many adult-only areas and activities when you want a break from the kids. Some of the things we saw really impressed me - for example, Pirates night (as opposed to formal nights on other cruise lines) was a lot of fun. I couldn't believe how seriously everyone took it - crew members, Disney characters and many, many passengers all dressed up in costumes. And our dinner at Animators Palate, which is one of the 3 rotational main dining rooms, was a terrific experience. The interaction with the Disney characters, in this case Crush, on the screen by our table, just totally blew me away. Wonderful!!! 11) Castaway Cay, Disney's private island, is lovely. There is a lot going on and a lot to do, if you are so inclined. It is nice that there are plenty of lounge chairs with umbrellas (free) so you don't have to pay for a clamshell to have some shade. 12) We took a couples massage at the adult beach, Serenity Bay, on Castaway Cay. That was a wonderful experience that I would highly recommend. 13) Dining (dinner) is at set times - either the main seating at 5:45 pm or the late seating at 8:15 pm. With our little guy, we really wanted the 5:45 pm seating. But we booked this cruise fairly late and so when we booked they could only give us the late seating. However, we asked to be put on the waiting list for the main seating. And when we reviewed our reservations a few days before boarding we saw that we had been switched to the main seating. Yay Disney! 14) Rotational dinners - we liked the idea of having dinners in 3 different main dining rooms, each with different themes' and that our waiters followed us to each of the different dining rooms. That was perfect for us. There were also a few things we didn't like as much: 1) Most importantly, the ship was very crowded. For major events, like the sailaway party and the Pirates night party, the open area on Deck 11 was just a mass of humanity. There were children everywhere - I know, this was a Disney Cruise, so what do you expect...? Still, there was a lot of activity and noise, with kids running down the corridors outside our stateroom and shouting at 11 pm, a zoo-like atmosphere at the 2 children/family swimming pools. There are 1250 staterooms on the Disney Dream so normally that would translate into 2500 passengers on the cruise, assuming 2 people per stateroom. However, in that this is a family cruise, there are often 3, 4 or even 5 people per stateroom, so the net result is over 4000 passengers on board. That is a lot of people for a ship of this size. 2) Kids are offered chocolate donuts 1st thing at breakfast, Mickey waffles, unlimited soft ice cream and sodas during the day (self serve), lots of cookies, cakes and other sweet desserts at buffets and meals (e.g. our Mickey Haagen Daaz type ice cream sandwiches). That might explain why there seemed to be some kids who were virtually bouncing off the walls. There were some healthy choices but they were kind of limited. 3) We didn't care for the buffet at Cookies on Castaway Cay. We found it very ordinary. 4) I also found that the buffet at Cabanas (on deck 11) did not have as much selection and was not as good, quality-wise, as buffets on other ships. All in all we had a great experience on the Disney Dream. We liked it so much we wanted to stay on for the following cruise but unfortunately it was fully booked. A four day cruise is very short. Given our great experience, we plan to book another Disney Cruise but next time will probably go with a longer cruise, if possible. Read Less
9 Helpful Votes
Sail Date: February 2019
This was our 3rd Disney cruise. They cost more be we always end up going back because of the cleanliness, outstanding service and food. Well I guess it was 2 out of three this timew. The servers in restaurant and service overall was ... Read More
This was our 3rd Disney cruise. They cost more be we always end up going back because of the cleanliness, outstanding service and food. Well I guess it was 2 out of three this timew. The servers in restaurant and service overall was outstanding. The steward that cleaned our room was wonderful. The ship was clean and beautifully maintained. The food-to put it mildly was very disappointing. Paying top dollar and getting a steak that’s like leather and hungry man gravy. Pasta sauce that was literally like ketchup, cheese cake that was a sponge tasteless blob. Had a special allergy order on Castaway Cay barbecue and was Literally given 2 slivers of spare rib!!!! Come on!! How can u not expect a comment on this. I can say staff was outstanding with catering to food allergies, but my husband had no special orders and was just as dissapointed. It’s a shame how they have cheaped out on their food and on top of that it was cold several times. We have decided to try another cruise line and pay 40 percent less. . Read Less
2 Helpful Votes
Sail Date: February 2019
Second cruise with DCL. First was on the Dream in 2011. Have cruise plenty of other cruise lines in between our DCL cruises. Enjoyed our first trip on the Dream that we thought we'd try it again. This time with a 16 and a 14 year ... Read More
Second cruise with DCL. First was on the Dream in 2011. Have cruise plenty of other cruise lines in between our DCL cruises. Enjoyed our first trip on the Dream that we thought we'd try it again. This time with a 16 and a 14 year old. We stayed in stateroom 6582. Goodluck was our stateroom attendant, and he was FANTASTIC. Our room was definitely showing it's age compared to when we first sailed when the Dream was brand new. But it was still a nice room overall. The lifeboats are directly below the balcony but it wasn't a big deal to us. No major complaints about this room. There was never much for noise. I was told you would be able to watch the fireworks from our balcony but why anyone would stay in their room for that is beyond me. So I cannot verify if that was true or not. Room had plenty of storage and space to move about in. Our teenagers are tall, the beds were fine but not ideal for their height. Our muster station was on deck 4, by the lifeboats, directly below our room. Dining was average this time. Food was just "okay". Nothing special. Ordered a steak off the light menu and it was actually pretty bad. The rest of the meals were nothing spectacular. We had a table for just our family. Unfortunately the first night, the table next to us had let their toddlers go completely nuts. Coming to our table, wiping spit all over the mirrors behind them and just being obnoxious. Fortunately for us, we never saw them the rest of the cruise. One thing I learned after many cruises, although they are fun for the kids, the main dining rooms on DCL are just not our thing. We enjoy dining as a family and found we prefer the more open dining rooms on other cruise lines. We usually are seated by a window which is nice. DCL is very closed in, especially when its with tons of screaming, hungry children! For us, with older kids, we no longer care about the "themes" so something to consider if you have teens or are all adults. Unless you're just a Disney fan, then you'll probably not care about that as much. Our servers were great. No complaints whatsoever with them. Our kids were in the Vibe club which was also a let down. They usually aren't much into hanging out and playing video games, but it was very cold and rainy on our cruise so there were times that they were looking for inside things to do. Other than the arcade games in Vibe, most of the PS4 and other video games were off or broken. Because of that the kids all flocked to the arcade games. So very oddly they didn't have much to do. There weren't a lot of teens on this cruise, so they were actually quite bored. Water activities were out as was the sports court. And with being docked in Nassau, not much was open on board. The scavenger hunt wasn't working. Kids were running like crazed lunatics up and down the halls. Other than eating, it actually was a very boring day, how can that be possible on a cruise. That was a first for us. My DD did go to Senses for a teen manicure and enjoyed that. They were excellent and did not up-sell her any items which is awesome. Nassau: Been there a zillion times. It's not our favorite place. We only got off the boat here because we really had nothing else to do. Walked for a little while in port to do some shopping. Nothing to see here, same ol' trinkety junk you can find anywhere else. The straw market is there if you like aggressive bargaining. It started pouring rain so we got back on the ship. Bring your passport and room key if you go into Nassau. Watched too many passengers ill prepared for this. Castaway Cay: Heaven on earth. Best part of our cruise. Weather cooperated for us. Enjoyed a great day on the island. Most of the port adventures were cancelled due to weather but we still had plenty to do. Buy your CC shirts and memorabilia here because you won't get it anywhere else, not even on the ship! And the tshirts shrink considerably, so buy a size up. Instead of eating at Cookies, we ate on-board. Surprisingly there were a ton of people who didn't get off the ship but the buffet was quiet and we enjoyed our lunches al fresco. Did not go to any of the theater productions. The pirate party/fireworks were fun. Fireworks display was excellent. Watched the Superbowl on the big screen by the pool which was great. Overall, we had a nice time. I would safely say it was our last DCL cruise though. I think unless you're really into Disney, there's just not enough here to keep us coming back with older kids. And there were so many poorly behaved kids on this cruise that DCL just lost it's luster. I realize DCL is geared towards children and families. But it is the parents who once they're on board, they just let the kids go nuts. So it's just not our thing anymore. Read Less
4 Helpful Votes
Sail Date: February 2019
We used to be BIG fans of Disney cruises. We just went on our 7th and were rather disappointed. The things that we loved, especially the kids club and character meetings, have been ruined. We took our first Disney Cruise on the Magic my ... Read More
We used to be BIG fans of Disney cruises. We just went on our 7th and were rather disappointed. The things that we loved, especially the kids club and character meetings, have been ruined. We took our first Disney Cruise on the Magic my youngest was 3. The Lil' Cruisers (ages 3-5) were in the Oceaneers Club. The Older kids, including my daughter, went to the Oceaneers Lab. It as perfect! Now, all children aged 3-12 are thrown together in a chaotic melee. Our 3 year old granddaughter hated it. She lasted an hour and when we returned to pick her up she was left alone in a chair with silent tears streaming down her cheeks. NOT the Disney I remember and certainly not the Disney my children remember. The characters used to roam the ship decks and Castaway Cay. Now, you endure long lines to get a picture. And gone are the days of turning in your autograph book to get missed signatures. Needless to say, our next Cruise may be Royal Caribbean, who now holds the #1 spot for kids club reviews. They still separate by age groups, so there may be something to that. I really hope that someone at Disney reads this. We were heartbroken by the negative changes. Fortunately, it was a short Cruise. I would've been really miffed had we invested in a weeklong Cruise. Read Less
5 Helpful Votes
Sail Date: January 2019
We got an amazing, last minute deal on this cruise and decided it would be a nice little, weekend get-away for just me and my wife. We had and absolutely wonderful time. the Disney Dream is an amazing ship. the Crew was incredible and ... Read More
We got an amazing, last minute deal on this cruise and decided it would be a nice little, weekend get-away for just me and my wife. We had and absolutely wonderful time. the Disney Dream is an amazing ship. the Crew was incredible and we had the time of our lives. And being able to get a quick glimpse of the Blood Moon was na added bonus. We booked a GTY-5C and got Cabin 8038, port-side forward. The room was great and large. and we had more than enough room for the two of us. Our Stateroom Host, Wayan, was amazing and made sure ore every need was met. We loved our veranda. we spent every morning sipping coffee and watching the world go by. Room service was great and made sure our coffee was delivered each morning, hot and on time. Cabanas is always great and we love the selections, especially for lunch. We think the spread is excellent with a great variety. we did visit Palo's twice (a lot for a 3 night cruise), once for Brunch on our Nassau port day, and once for dinner after a pretty good day at Castaway Cay. Brunch at Palo's is ALWAYS amazing....and MUST for everyone ever cruising on Disney. The food is absolutely amazing and well worth the extra money. We have the save server both trips to Palo's, Katia, was very attentive, and very sweet. She mad for a very exceptional experience. This was our first dinner at Palo's, and we loved every minute of it. The food was great the the setting was perfect. Sunset on the Dream during dinner made for a very special time. Our Server, Ivan, and assistant server, Bernard, at our rotational dining were also great. They were very attentive, and lots of fun. on the first night, brought out a birthday cake for me and sung me Happy Birthday. Even our head Server Rakesh got in on the act. It was a very pleasant surprise, and very un expected, but Disney seems to always go way above and beyond. This being our 10th Disney cruise, we didn't attend any of the shows or movies on board. we've seen most of the shows and really just wanted to spend quality time together. Nassau is old news, so we never get off the ship at the port. We were expecting bad weather for the Castaway Cay day, so we got off the Ship early and enjoyed a leisurely walk around the island before returning to the ship for another great lunch at Cabanas. then we hung out on our veranda and watch the rain come in and the number of passengers who managed to get caught in the rain before heading back to the ship. We can't blame Disney for the weather, and they went way out of their way to plan activities onboard the ship because of the weather. For us, bad weather days are still magical and fun. We love Disney and only wish this cruise was way way longer. Read Less
11 Helpful Votes
Sail Date: January 2019
If you like long line ups you will love the embarkation and disembarkation process for the Disney cruises. We have taken many cruises and our experience with Disney was the worst. The advantages of the cruise are the many activities ... Read More
If you like long line ups you will love the embarkation and disembarkation process for the Disney cruises. We have taken many cruises and our experience with Disney was the worst. The advantages of the cruise are the many activities for kids: water sports, beach activities, mini-golf, shows, music etc. Also, the staff are very good with children. But the negatives are substantial. The ship was very crowded and line-ups were common for many activities. Because of the number of people the ship was noisy and somewhat chaotic. Also, the dining was a problem. The only dining time that we could get was 8:15----far too late for small children. On the first 3 nights there were at least other options. But on the last night we were told that the staff had to clean the ship for the next group of people----interesting that the ship is being run for their convenience not the passengers---so the only other option was a hamburger place or a limited room service menu. The food was mediocre and I had stomach problems while on the ship, which miraculously disappeared when we got home. Would not recommend Disney Cruises Read Less
4 Helpful Votes
Sail Date: January 2019
We had chosen this cruise because our son loves Mickey and the characters. All I can say is they go above and beyond. We chose the shorter trip because my wife has major motion sickness (she took a patch). Everything was so clean, ... Read More
We had chosen this cruise because our son loves Mickey and the characters. All I can say is they go above and beyond. We chose the shorter trip because my wife has major motion sickness (she took a patch). Everything was so clean, events were well organized, so much to do, food was very good for all ages. There was a hiccup our first night dining as we were the late group. The second night and on we were Wow'd. Then they seated us in our private table and wow, the staff was so good. One of the best staff's I have ever had the pleasure to deal with. Very interactive with our son and us and you can tell they were in sync as a team. They knew how, what, and when we liked in our orders to a T. We expected good service and received the best, as in the gourmet restaurants we had been to. The staff was excellent, they personalized everything, Bahama excursion to Atlantis is a must. 99% of the trip you had barely noticed that you were on the ship, moving. Bahama excursion was well laid out and organized. We were able to enjoy the aquarium, beaches, casino (no), and food that was located there. Food and beverage to purchase but wow, you can spend a whole day there. We felt safe and secure as the staff at Atlantis welcomed you also. Pirates theme night was awesome as my son enjoyed the live shows, movies while he swam, and of course the all you can eat ice cream (he took advantage of that). If you have younger children, it is a must for Oceanaire's club. We were kind of wary to let him go by himself at first..but boy..it was pulling teeth to get him to come out. He always wanted to go back. He loved Star Wars, how to draw, and Toy Story theme areas. He made many friends there. Disney Castaway..what can you say. Bring your snorkel gear, find hidden treasures, swim, sunbathe, and enjoy such a relaxing time. Food is good. My son loved it. "Best time of his life." Cabin was nice, ok in size. We did a Veranda...we had spent only 10 minutes using it. Probably will skip out next time as we had spent 99% of our time exploring, in the pool, activities, and eating. You will almost never be in your room. We are not big cruise folks, we prefer hotels and site seeing but wow, we will definitely go back. We may go again this year. Read Less
11 Helpful Votes
Sail Date: December 2018
I purchase a DisneyDream cruise December 28-31, 2018. It was a 3 days cruise. Our party had 2 children and 3 adults. All of us were expecting to have an enjoyable relaxing time. Oh, how wrong we were. Lets start with an ... Read More
I purchase a DisneyDream cruise December 28-31, 2018. It was a 3 days cruise. Our party had 2 children and 3 adults. All of us were expecting to have an enjoyable relaxing time. Oh, how wrong we were. Lets start with an entry to the ship. No one in the world told us that our cabins will be available at about 1:30-2:00 o'clock. We were scheduled to enter the ship at 12:00-12:15. Our suitcases were taken from us as we arrived to the ship. Since our cabins weren't available, we started exploring the ship. On 11th floor we found pools with some people swimming there. We could swim and enjoy time and sun while waiting. For us it wasn't so. We had no swimsuits with us. Since we had no access to our suitcases we couldn't enjoy that time and were bored till about 2 PM to get to our cabins. It is a long time specially for kids to stand and look at people who were aware about the situation and were prepared for it. It upset all of us. Food: I never ever tasted such untasted meals. I took several cruises and this cruise was most expensive and had most tasteless food I ever had. You can tolerate breakfast and lunch because it has a buffet, but not dinner. It seems to me it was prepared food, warmed up and given to us. I am wandering what ready food company this cruise was using, but there are certainly could be found tastier prepared food. We were hungry. On Bahamas, after paying for the cruise so much money we all went to the restaurant to have something in our stomachs. Oh, this is shameful!!!!!!!!!!!!!!!!!!! Entertainment: There was a schedule for characters to appear to be with kids, however all those scheduled characters were there to take a picture. No actually fun with kids. I expected that there would be a day to be scheduled for a tea party with princesses. Nope. I thought maybe, just maybe, I am missing some fun. Nope. All went according to the schedule and there was no schedule to have fun time with kids. Just some characters were walking, Peter Pan was hopping. No talking to/with kids, no song singing with kids. Just pictures, pictures and more pictures. My kids were registered to attend kids club. They went there once. My 8 years old wanted to get out of that place almost immediately. The 7 year old stayed, but was unhappy there. But they had fun playing in the pool, watching shows and movies (it was really good). For the money I payed it actually a real rip off and disgusting. Read Less
7 Helpful Votes
Sail Date: December 2018
My mother and father recently retired and both wanted to try a short cruise. I also have a 3 year old daughter who lives Minnie Mouse. I thought a Disney Cruise would be the perfect fit for all of us. I've been to Disney world in the ... Read More
My mother and father recently retired and both wanted to try a short cruise. I also have a 3 year old daughter who lives Minnie Mouse. I thought a Disney Cruise would be the perfect fit for all of us. I've been to Disney world in the past and thought it was wonderful and had heard amazing things about the cruise so I decided to book it for Christmas. Turns out this was the biggest mistake I've ever made. The staff that deals with boarding and disembarking the ship are rude and very unhelpful. The cruise itself was extremely overcrowded. You are shoulder to shoulder with people whenever traveling outside of your stateroom. There are no random character meetings as I was led to believe. For any character you want to see you have to stand in a line for upwards of 30 minutes, which is no fun for a 3 year old. I bought the picture package but then was told that I had to hunt down the photographers and that there was no guarantee they would be there at any of the character meetings, or dinners, or shows and that I should also be prepared to take my own pictures just in case. Needless to say after checking my portfolio on day 2 and having zero pictures in it I cancelled the package. The dining rooms are extremely boring for kids. There is no entertainment and the service is so slow every night that the 5:45 seating doesn't finish until 8:00 which leaves you rushing right to the shows. The shows are the only good thing, but get there early because the theater fills up and lines start forming well in advance. The food is also cold and disgusting. The kids club does have many activities, however the kids can only do them if parents leave them there. I was hoping to do that and have no some adult time, however the one time I left my daughter she came out with a huge bruise on her foot which they did not say anything about and couldn't answer to when I asked. The second time I attempted to drop her off I saw little children taking thick plastic buckets and pulling them all the way down over their faces which is clearly a suffocating hazzard. The staff there was just standing around talking to each other and ignoring what the kids were doing. Only when I yelled out to them that it was a danger did they tell the kids to take them off their heads. Needless to say I did not leave my daughter in their care. Read Less
1 Helpful Vote
Sail Date: December 2018
We went on our first Disney cruise with out 18 month old just a week before Christmas (2018). We reached a day before and stayed in a hotel near the Canaveral port (about and hour from Orlando airport) . Word of advise: get an uber as they ... Read More
We went on our first Disney cruise with out 18 month old just a week before Christmas (2018). We reached a day before and stayed in a hotel near the Canaveral port (about and hour from Orlando airport) . Word of advise: get an uber as they charge per person including a toddler under 2 for the shuttle so uber works out better with lesser wait time. Also you would have to get an uber with child seat due to the laws in Orlando. The cruise itself was fantastic. We intended to just relax since our child is too young for activities. However with so many food options, meet the Disney chars etc our first and 2nd day were busy but enjoyable as well. Please try and book activities via their app or before to avoid waits. The dinner was an experience in itself. We made friends with other dinner who were assigned on the same table as us for all 3 days. They also had a toddler. Our server made sure our kid was happy and got customized meal each time for her. She also got customized meal from the crew(authentic India food) for us. We did an excursion in Nassau. For the castaway island we decided to stay on ship and just wondered out for a bit. Nothing much to see with kids other than water sports. The cabins were cleaned and well maintained. I would recommend getting a balcony room. All in all we had a great experience and may want to go back. Read Less
2 Helpful Votes
Sail Date: December 2018
It was a military family event,grands never been on a cruise. I wasn't gung ho on being on a Disney Cruise, I am well over that. For the kids though and for you Disney freaks , I must say it was worth what we paid. It's like the ... Read More
It was a military family event,grands never been on a cruise. I wasn't gung ho on being on a Disney Cruise, I am well over that. For the kids though and for you Disney freaks , I must say it was worth what we paid. It's like the Magic Kingdom on steroids without the rides and on the water. Plenty of activities and characters all over the place. Kids entertainment area was awesome,something only Disney can pull off. The ship reminded me of the Grand Floridian Hotel. As a veteran cruiser(40 plus) I was a little disappointed with the quality of the food at the restaurants, no WOW factor there. The service all around was good,some better some worse . Would I do it again?...Only if my other grands go on their first time cruise. Otherwise The Granps will stick to the adult ships. Nassau we didn't get off as we have been there too many times. Castaway Cay was very good,nicely kept,plenty of chairs,kids area,and decent service.BBQ was great! Don't be shocked at the cruise prices though,typical Disney fashion , you want Mickey/Minnie you pay for it. Oh boy!!!! Read Less
2 Helpful Votes
Sail Date: December 2018
This was my 17th Disney Cruise. I have also been on The Oasis of the Sea (RCL) and the Oosterdam (HAL). This is my 3rd Christmas Cruise on the Dream. The Dream is a nice ship. A lot of neat things for kids to do. The Christmas ... Read More
This was my 17th Disney Cruise. I have also been on The Oasis of the Sea (RCL) and the Oosterdam (HAL). This is my 3rd Christmas Cruise on the Dream. The Dream is a nice ship. A lot of neat things for kids to do. The Christmas activities were nice and the decorations were neat to see. The food was good and so was the service for the most part. I would say it is not any better the the Oasis though. Made it to the adults only area this trip so that was enjoyable. One note, the adult area of Castaway Cay has the best steaks so try that if you can. Disney has some of the biggest rooms which is great. Much bigger then we had on the Oasis. It was a three day cruise so it went way too fast. The biggest negative is the price. I got the 7 day Oasis for the same price as the 3 day Disney and I think the Oasis is a much better ship then the Dream. Read Less
3 Helpful Votes
Sail Date: December 2018
Just returned from a 4-day Very Merrytime Bahamian cruise aboard the Disney Dream; this was our third cruise on the Dream and second using concierge. However this was our first 4-day cruise on Disney and compared to the 3-day, this cruise ... Read More
Just returned from a 4-day Very Merrytime Bahamian cruise aboard the Disney Dream; this was our third cruise on the Dream and second using concierge. However this was our first 4-day cruise on Disney and compared to the 3-day, this cruise was packed with people. We were also celebrating 2 Birthdays. Although Disney cruises focus on kids, there are plenty of adult activities. The shows are top-notch; loved the Palo brunch; had fun playing the Midship Detective game; and the meet and greets with the various costumed actors was great. We did have a few hic-ups: our stateroom door stopped working on the first day right before the sail away party which we therefore missed (we enjoy this activity quite a bit). The repair took about an hour and was handled expertly; I do understand that things break. The second issue was with Senses: when buying our $170 Rainforest access pass, we were told there were a limited number of passes (80). Well, other than the first night, we weren’t able to use the hot-tubs or heated beds because of availability so apparently passes were not as “limited” as we were led to believe. Senses also provided a hair treatment (blow-out) and applied a “treatment” without discussing the price: what should have cost @ $65 was billed at $156. This up-charge was not approved but never-the-less charged. One positive with Senses was a $50 coupon given to 1 of the birthday ‘girls’ but it had expired the month prior to our sailing date. When the second birthday ‘girl’ asked for the coupon at Guest Services, she was told she had to have her birthday while on-board (her birthday was the day we got off the ship and therefore we were on-board). The other birthday was the day before we boarded so this explanation is wrong/inappropriate. Disney cruises are wonderful. However our experiences with Senses and Disney Guest Services was sub-par; no one’s birthday should be ignored and invalidated. Why did Disney not want to celebrate my daughter turning 25? Read Less
7 Helpful Votes
Sail Date: November 2018
This cruise was basically the third change we had to make to our vacation plans thanks to work schedule. We originally booked our cruise with Allure of the Seas, but watching too many videos of that ship I had the impression that the ... Read More
This cruise was basically the third change we had to make to our vacation plans thanks to work schedule. We originally booked our cruise with Allure of the Seas, but watching too many videos of that ship I had the impression that the Oasis-class ships are nothing but mere floating malls in the ocean - no theme, no character. We wanted a cruise that was going to be memorable before I head to a long deployment. After much deliberation, we went back to the Dream as our last cruise with them three years was exactly just that - it was magical. This cruise went out exactly the same way as we had it three years ago. We got our transportation arranged from the airport, and the whole embarkation process was smooth like before. Once on the ship, we had our cabin on the tenth deck, middle, just below the pool deck. I found our location to be very convenient to wherever we needed to go. We had access to two nearby elevators, and the pool deck are just a deck up. We also noted that our balcony is directly below the pool deck, so like an awning, it was well protected from the elements which I found nice. The room itself had shown some age to it. I'm not sure when and if the ship have ever been refurbished, but with my OCD, I quickly found scuff and wear marks on the light switches and fixture parts that have been heavily touched through the years. Expecting a premium product for this price, it was hard for me to see past that glare of the wear. Our embarkation lunch at Cabanas were not too pleasant. It was way too crowded, open tables were hard to find, and I found some of the servers unwelcoming. Once we got our seats, we did find the food less desirable than the last time we were on the ship. We brought these issues to management and were given immediate answers to our concerns. Over the following days, we experienced the same magical moments that we had the first time we cruised with these ship. Public spaces were clean and looked just as ornate as before. For those that haven't cruised on this ship, Disney did not spare on the small details in creating their theme on the ship. Their shows were of Broadway caliber, especially beauty and the beast. Their character meet and greets were always a hit with the kids, if you don't mind waiting up to a half hour. And because this was a holiday themed cruise, they went over the top for showcasing Santa. As well, their pirate show fireworks on the top deck was an extravaganza. Hands down it was the coolest experience I've ever had at Sea. Our day at Castaway Cay was just Divine. I still can't forget how beautiful and perfect the island looked. It didn't feel over crowded and there were ample opportunities to just unwind and take it all in. Buffet services followed us there and it was great. No complaints. Food was something that this ship have to at least revamp. It was almost the same menu we had three years ago, so we were not as excited this time. Also, we were not served lobster on this cruise, not one time, which I found surprising. On the other hand, we were able to enjoy our previous favorites instead. I was about to write off Disney from our future cruise consideration after this trip, but what made us book another future cruise with them is the fact that our daughter had the best time of her life at their Kids club while the peace of mind it gave us allowed us parents to enjoy our own time at Sea. I don't think we even want to risk trying that out with other cruise lines and be disappointed. Another biggest factor that made us decide to book another future cruise with them is their customer service. They truly went above and beyond to ensure that, despite the issues we raised, we had a magical experience on this ship. Our guest manager was exemplary, and nothing short of commendable. When we disembarked, we felt highly satisfied that the cruise fulfilled our expectations. So much that we ended up cancelling our Royal Caribbean cruise for next year, and ended up prebooking our next Disney cruise with an even bigger family in tow. Disney cruises are not the cheapest out there, but the many repeat cruisers we had on board can't be wrong on going again for the Disney experience. With the amount of people already prebooking their cruise, we can't be wrong on making that decision either. It's simply the best cruise experience for families, and definitely something to strongly consider if you've never cruised with Disney cruises before. Read Less
2 Helpful Votes
Sail Date: November 2018
Our family just returned from our second cruise on the Disney Dream and it was juast as amazing as our first! This was the first Very Merrytime Cruise and the ship was near capacity. We had an 11:45am arrival time, but actually made it ... Read More
Our family just returned from our second cruise on the Disney Dream and it was juast as amazing as our first! This was the first Very Merrytime Cruise and the ship was near capacity. We had an 11:45am arrival time, but actually made it there by 10:45am. The line to get through the initial ID check was short and the security line was not bad (maybe 10-15 minute wait). Once we went upstairs, the terminal was packed. We were lucky to get boarding group 12. They started boarding around 11:30am and we were on before noon. Going on the ship was easy and the atrium was beautifully decorated. We were sad to see the gingerbread house was not yet finished, but they worked on it during the cruise. Lunch was at Cabana’s and the only issue I had was with the rock crab. It had an odd, musty taste and I stopped eating it. I should have mentioned it to the crew, but we were wanting to get finished up. It was very packed since the rooms were not yet ready. The time we were done, rooms were ready and we headed downstairs. We went with a deluxe verandah room and we did notice the smaller size compared with the deluxe family oceanview room on our past cruise. We were on the starboard side of the ship and got to watch the crew loading the ship. We walked around the ship and headed up to the Sail Away party and it was fun for the kids. We went down for dinner in the Enchanted Garden shortly after the show ended (first seating). Tip – if you are not able to book the first dining online, call Disney and they will put you on a wait list. We were very lucky and were assigned to first dining when we received our cards. There is also a time on the ship you can ask to change. As for dinner itself, our wait staff was wonderful and the food was excellent as usual. I had the tomato bisque and sea bass and I would say it is one of the best meals of my life, if not the best. Everyone else really enjoyed their meals as well. That evening, they had some fun Christmas shows in the atrium. The Golden Mickey’s was very good and the kids enjoyed it. For the day at Nassau, we arrived in port around 9am and we ashore before lunch. My in-laws were traveling with us and wanted to see Nassau. We were off the ship for about an hour and that was enough. Unless you have a shore excursion, just stay on the ship! It is just too crazy with all of the people pushing you to take rides or trying to sell you things. Back on the ship, we had some lunch at the quick-service restaurants on the pool deck and it was pretty tasty. Nothing mind-blowing, but hit the spot. We enjoyed the pools and my wife and 7yo son rode the Aquaduck while I took my 3yo to the Nemo splash area. We all had a good time there. We then took our older son down to the kid’s club and we had our younger son get a much-needed nap. My wife and I enjoyed some time on the balcony watching the ships parked next to ours. It was scheduled to be a very slow port day in Nassau, but there were a total of five ships that docked, so the pier was crazier than usual. Dinner was at the Royal Palace and the food was once again very good. The wait staff even brought me out an extra dessert (soufflé night!) since I mentioned how much I love them. The show that night was Beauty and the Beast and it was out of this world! The effects are simply amazing and we were glad the seas were calm so they could perform. The last cruise was pretty rocky and they had to cancel it, which broke our hearts! It was also pirate night and the shows on the top deck were a blast. The fireworks are on the shorter side (about 3 minutes or so), but totally worth staying up for. The next day was our stop at Castaway Cay. We docked around 8am and we headed off the ship around 9:30am. We saw the grand Christmas tree and there was a character meeting when we got off. The tram ride was short and a nice way to travel to our beach. The weather was perfect, but we under-estimated how strong the sun was. We were all on the verge of nasty sunburns, even with sunscreen. The water was a bit on the cooler side (maybe upper-70s), but did not take long to adjust to. My older son enjoyed the water slide and we also swam around the snorkeling area a bit. We did not actually snorkel, but just wore our life vests out and enjoyed the view. Lunch is a basic bbq with hot dogs and burgers with a variety of sides and fruit. It tasted pretty good since we were all hungry. We did some shopping and then went back to the ship. My younger son took a nap again and my older son went back to the kid’s area. My wife and I took turns relaxing in the room while the other explored the ship. We left the island around 4:45pm and it was sad to see it sail into the sunset. Dinner was in Animator’s Palate. I was still full from lunch, so I went with a lighter chicken dish (very good!). The potato soup was amazing, but a part of me wished I would have asked for the tomato bisque and sea bass from the first night again. The show in the restaurant was tons of fun and the kids loved it. We then went to watch Believe and the cast was brilliant! We saw the show back in January and it was updated from what we remembered. The genie was hilarious and the one actress singing a song from Princess and the Frog brought the house down! I would put it up with any show on Broadway right now. Both of our kids sat for all three shows, even though it was past their usual bedtimes. When the show was over, we went back to the room to get our suitcases outside for pickup and then we relaxed a bit. I caught some Sunday Night Football on Funnel Vision on the top deck and walked around some. It was a great ending to the day. The only downside for the day in general was trying to book our next cruise. I was 5th in line, but two people ahead of me were booking six rooms and four rooms. With only two crew members assisting, the people in line were very frustrated as well and I ended up just putting a placeholder card in the box. I wasted 45 minutes standing there when I could have been enjoying the ship. I know for the next time! The final morning was the same as our last cruise. We hit up Cabana’s for breakfast and the staff is not as cheerful as the other mornings. I know they are pushing to get everyone off the ship and I think it is a tactic to help people along. There is a limited menu, which is also understandable. We did have the option to go back to Animator’s Palate, but it was at 6:45am, which was too early for us. Getting off the ship was very fast and going through the line at customs took maybe 10 minutes. We were back in the garage and the trip ended in a blink of an eye. I just think about all of the people coming on and how excited they are for their trip. It is such a sad feeling to leave the amazing Dream, but we also learn more each trip. We know some things we will do differently for the next cruise and we are hoping to go back next October! Read Less
1 Helpful Vote
Sail Date: October 2018
We’ve been to Orlando many times, we’ve therefore never explored much around Port Canaveral. Parking was easily sourced and cost approx $10/day. Transport to and from the port prompt and took around 10 minutes. We were told embarkation ... Read More
We’ve been to Orlando many times, we’ve therefore never explored much around Port Canaveral. Parking was easily sourced and cost approx $10/day. Transport to and from the port prompt and took around 10 minutes. We were told embarkation would be around 1330, although getting carried away we got there for 1130, no queue and we got straight on the ship. Staff were incredibly welcoming, the terminal is lovely and Mickey made an appearance. The welcome on board was amazing and all guests are introduced: “Welcome the ..... family”. This was a lovely touch. The atrium was beautifully decorated for Halloween, immaculately presented and very well organised overall. The luggage arrived at around 1630 so I would recommend taking on a small bag to incl suncream/swimwear and meds etc. Particularly as most want to try the amazing aqua duck slide! We popped into the buffet restaurant “Cabana’s”. This is a fantastic buffet, so much choice that will cater to all needs, it felt very organised and was extremely clean. Outside on the lido dec are places for pizzas, freshly cooked burgers etc plus amazing toasties. The best asset was the ice cream stations, single or dual whipped delights. There are plenty of drinks stations, complimentary hot teas, hot chocolate and coffees. They are served in takeaway cups making it good for early morning docked days. Disney offered a whole twinnings tea selection which is available all day, not just for breakfast time. We treated ourself to a FWD balcony, this price on release was around £50 more expensive than the inside cabin. They are fantastic, spacious and well appointed cabins. Separate toilet and sink and the cabin had its own bath with shower over. Bathrooms stock the popular H2O products. Linen is fantastic, plenty of storage space, and lovely touches throughout the cabin. Turn down service included Gharadelli chocolates!! The crew throughout the ship were faultless, they couldn’t do enough for us. There was an amazing timetable of activities that will cater to all tastes, and given that it’s a Disney cruise line, it doesn’t feel over run with children. Disney went all out and we experienced the “Pirates in the Caribbean” show followed by fireworks at sea (weather always permitting) The most incredible show I’ve ever seen at sea. Also included were matching bandanas to compliment pirate night, fancy dress clearly optional, although some had outstanding costumes. Halloween was filled with character dances, trick or treating bags given out with multiple candy stations. There are multiple character “meet and greets”, again, this doesn’t feel too much. The Queues were very civilised. Dining: When you’re given your cruise card, you will see initials at the bottom, this indicates what main dining restaurants you’ll go to. You rotate the dining places, on our 3 nights we didn’t repeat any as there are only 3, but they will never bore you so this shouldn’t be an issue, what is amazing is your dining staff, waiter, drinks waiter etc, will rotate with you. The food and it’s choices were the best I’ve ever experienced. Staff again were faultless and so attentive. The buffet isn’t open of an evening, although there are places around the lido to grab takeout etc. Entertainment: The only show we managed was Disney’s newest show, Beauty and the Beast, I cannot recommend this show enough. Even my teenager was speechless afterwards! Our destinations were Nassau and Disney’s private island of Castaway Cay, we’ve been to Nassau before so we took our own taxi to Cabbage Beach, it’s a lovely beach although quite crowded when we went. We felt very safe and didn’t feel too pestered by sellers this time. Castaway Cay was something else and I would recommend this itinerary to anyone. If you chose you can run the castaway cay 5k, it’s free to enter, you get off the ship first and at the end get a lovely medal as a momentum. Now, I’m NO athlete but we decided to do it anyway and I’m so glad we did. There are lots to do on the island, plenty of options to hire bikes (you can cycle the island/landing strip etc) snorkelling and kayaks. If you book in time, and there are any left, you can hire a private cabana, I found that this was quite expensive and I wouldn’t have wanted to leave this and explore the island itself. I think they were around $500. Lunch/drinks/ice cream are served on the island so no need to walk back to the ship. The times were around 1230-2 (approx times) bars also available if that’s more of a preference. There is a shuttle to the beach area, if not it’s about a 10 minute pleasant walk. Overall, I know Disney is seen as an expensive cruise, I believe as a family we got extremely great value for money. There is nothing I would change and budget permitting I cannot wait to go on another one. I think it suits all ages, kids old and young, no kids, etc! I think there’s something to suit all tastes. My only regret is that we didn’t pick a longer sailing. Read Less
Disney Dream Ratings
Category Editor Member
Cabins 3.0 4.7
Dining 4.0 4.2
Entertainment 5.0 4.6
Public Rooms 4.0 4.7
Fitness Recreation 4.0 4.2
Family 5.0 4.2
Shore Excursion 4.0 4.1
Enrichment 3.0 4.2
Service 5.0 4.6
Value For Money 5.0 3.9
Rates 2.0 3.7

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