2 Helpful Votes
Sail Date: March 2019
The ship is in excellent condition. The cabins are very nice and very clean and the bed was comfortable. The food was excellent and high quality. Filippo Bulgarini the Maître D is very good at insuring everything is perfect. All staff ... Read More
The ship is in excellent condition. The cabins are very nice and very clean and the bed was comfortable. The food was excellent and high quality. Filippo Bulgarini the Maître D is very good at insuring everything is perfect. All staff members have a excellent attitude and really care about insuring you have all your needs and wants met. Lots of area's on the ship to relax and enjoy the beautiful views. The on board credit was very easy to use and the store on the ship had a great selection of watches and clothing. We have travelled on many cruises. This was our first cruise with Silversea and we will return very soon because the overall experience was better than advertised. The ports of call were excellent and the extended stay in some of the ports was great because you did not feel rushed. The ship arrived on time to the ports of call everyday. Read Less
5 Helpful Votes
Sail Date: March 2019
My partner and I, both 60, joined a business group for the first 5 days of this 11-day sailing. This was my first time on Silversea but not my first cruise. I have been on 36 other cruises on 11 other lines so I feel I have a good base of ... Read More
My partner and I, both 60, joined a business group for the first 5 days of this 11-day sailing. This was my first time on Silversea but not my first cruise. I have been on 36 other cruises on 11 other lines so I feel I have a good base of comparison. We flew into Ft. Lauderdale the day before embarkation and enjoyed riding the Water Taxi past the celebrity homes and yachts. Embarkation on the Silver Spirit was quick and easy. The Silver Spirit is one of the most luxurious ships I have sailed on. Understated, yet upscale, elegance permeates throughout. There are many venues, outdoor seating spaces, and a lot of eager crew to serve you, It never feels crowded and you can always find a seat. The pool was large for a ship this size and there were three hot tubs. The day we utilized them, only one had working jets. There were a lot of loungers by the pool but few in the shade. Away from the pool were many more seats in the shade. You really have to explore all the open decks to find all the spots. Our Deluxe Veranda Suite was lovely: Marble bathroom with large shower, menu of toiletries, bath puffs, bathtub, and good lighting (once I located all the switches). Beautiful veranda with teak flooring and rails which do not obstruct the view. Sofa and chair in sitting area which could be cordoned off from bedroom with a curtain - a nice touch. Bed was very comfortable and our friendly butler brought us an egg crate mattress topper. He also filled our mini-fridge with our choice of beverages, The FOOD! Mostly superb. I love buffets and the breakfast and lunch buffets were outstanding with lots of fancy seafood, carved meats, cute jars of layered things, ice creams, fabulous desserts, you name it. Dinners were hit and miss. When we dined as a group (17 of us) service was painfully slow (3 Hours for dinner) and food was often cold. When my partner and I dined alone, the meals were normally paced. My favorite restaurant was Indochine, which I understand is the least popular on the ship, excepting the $60 upcharged La Dame (French). I love Asian food and this meal was excellent. Portions were small by American standards but we did not go hungry. Order something from all the courses and try something new! Dinner begins at 7 pm, which is late for us. I wish at least one of the restaurants started dinner service earlier. Don't hesitate to make special requests or tweak your meals to your liking. This is one of the hallmarks of Silverseas' personalized service. For example, my partner ordered the four (or was it five?) cheese pizza but requested meat be added. The pizza was great! I also loved the little treats offered in the Arts Cafe throughout the day. The All-Day Dining (AKA Room Service) menu was extensive. The only times we ordered room service was for morning coffee and service was prompt. Compared to other cruise lines, the Silver Spirit does not offer a huge amount of activities. There was, among other things, trivia, golf putting, the spa talks, a galley and bridge tour. The latter tours required same day morning signup as noted in the Daily Chronicle, the shipboard schedule, in tiny print which is easy to miss. Don't be like me - read the entire Chronicle! A small library is in the very top and front of the ship. An excellent lecturer offered a few talks on history and Caribbean topics. I would have attended more if I could! The nightly entertainment was the weakest part of this cruise, The 10 pm shows were boring, dated and not of the caliber expected from an upscale cruise line. I actually walked out -a first for me. Even though most of the passengers were older, everyone seemed bored by the shows. As for the ports, Grand Turk was a riot of beach activity, a swimming pool, Margaritaville, etc.right by the dock. We took a tour of the island, somewhat interesting, and a very fun boat excursion to Gibbs Cay where we swam with stingrays. In Virgin Gorda, the big attraction is the baths. We did not book a tour here because I had been to the Baths recently. Note: There is absolutely nothing to see or do here unless you are on an excursion. Hurricane damage is still evident. Next time, I would not even bother tendering in. We disembarked at St Martin and there is a shopping complex right by the pier. Again, I think an excursion by water may be the best option here. This is not a cruise for children, although there were a handful onboard who seemed to be enjoying the pool. The ship seems to be geared to those who want a relaxing, quieter cruise with fine dining, wine, and service. Would I go again? If the price is right and the itinerary compelling, maybe. If the entertainment was improved, that would be a big plus. Read Less
5 Helpful Votes
Sail Date: February 2019
Beautiful ship with large cabins and plenty of public spaces to get away. Lots of restaurants, but food choices were somewhat limited. Like most cruises, there were minor issues along the way, but we really enjoyed this cruise. ... Read More
Beautiful ship with large cabins and plenty of public spaces to get away. Lots of restaurants, but food choices were somewhat limited. Like most cruises, there were minor issues along the way, but we really enjoyed this cruise. Embarkation seemed a bit disjointed with multiple stops. Staggered times based on suite category meant no big lines and cabins immediately ready. Our boarding opened at 2:00 pm. Don’t get too comfortable unpacking and miss lunch as the hours are limited. Welcome champagne glass and a full bottle waiting for you in the suite. We toured and photographed the ship after lunch. Disembarkation went as scheduled with full room service breakfast available (a rarity on most lines). Out of the cabin by 8:30 am, we waited until 9:15 for our group to be called right on time. Uber for two to FLL was less than $12 + tip. Why would anybody spend more for a bus transfer? Ship. So much room throughout the ship that we often asked ourselves, “Where is everybody?” Like many newer ships, this ship has the plethora of quiet places to “hide out.” Lots of elevators and stairs made it a snap to get around. Service and Amenities. Mostly what I would expect for a luxury cruise line. All-inclusive alcohol and wine flowed freely. Water, iced tea, and juice at the gangway with cold washcloths back on the ship. Friendly staff always greeted guests in passing, but don’t expect them to remember your name like they do on much smaller ships. Bulgari toiletries. All the toys in the cabin except binoculars. (I bring my own anyway.) No fresh flowers or fruit in our cabin. Clientele. Most people we met were very experienced cruisers. Some were avid Silversea clients, but quite a few were on their first Silversea cruise. A fair number of Brits. The clientele age was more varied than we expected. We quickly made friends with a lot of interesting people and enjoyed their company throughout the cruise. This is not a ship for kids, although the one 5-year old girl onboard got a lot of attention. Entertainment. Six singers and dancers did all the shows, including their solo acts. Other musicians also onboard for piano music, etc. Enrichment activities. Ira Feldman was our destination lecturer. He was very informative and approachable. We didn’t spend time doing most of the other cruise trivia, bingo, bridge, etc. We like doing puzzles and this ship could use a better location than the card room for that purpose. Restaurants. Very different arrangement than many other cruise lines and we were quite confused when trying to make pre-cruise online reservations. I’ll try to provide the information I wish I had before boarding. There is a cluster of four restaurants on Deck 4. Atlantide is the closest thing to a main dining room and doesn’t require reservations unless you have special requests. Menu only changed slightly once during the cruise. Indochine is similar with an Asian menu, but we never went there. Seishin (Asian) and LeDame (French) are the small, premium restaurants that are pricey and small. Hot Rocks (aka The Grill) is outside on Deck 9 by the pool. For lunch they serve burgers, but for dinner you cook your own food on a hot stone. Just upstairs overlooking the pool is the pizza restaurant Spaccanapoli. It’s not really a dinner restaurant, per se, but it does have a dinner menu if you want pizza. La Terrazza is the buffet converted to a sit-down Italian restaurant in the evening with both indoor and outdoor seating. Surprisingly, it had some of the best food on the ship, for breakfast, lunch and dinner. Finally, Silver Note is a nice restaurant on Deck 8 that transitions into a piano bar with dancing at night. Menus vary by restaurant, not by day, so the idea is to try the different venues if you want variety. Finally, Arts Café is a gem of a place to get snacks next to Silver Note. That is where they serve afternoon tea with scones, cake, sandwiches, etc.. Unfortunately, the amazing cakes are replaced with only chocolate after dinner. It’s a good place to get an after dinner drink. The biggest critique I have is that afternoon post-shore excursion food was limited. Waiting an hour to get a burger from The Grill or room service just doesn’t cut it when you have been walking all morning and you are starving hungry! The simple fix would be to provide more substantial food (e.g. sandwiches, sushi, fruit, cookies, etc.) at the Arts Café during the entire lull period between lunch venues closing and dinner venues opening. Food Quality and Service. We were disappointed in the quality, variety, and availability. Although we had a few excellent meals, most were just average, which was disappointing for a luxury cruise line. Appetizers were typically the best part of the meal. Our lobster tails were overcooked. Steaks were not very tender and often undercooked. Lots of good fish choices, so we ate a lot of fish. Service was too often painfully slow, sometimes taking 2 ½ hours for a three course meal. What is it about some ships and the timing of the coffee? I like to drink my coffee with dessert, but the coffee usually came 15 minutes after dessert was served and long gone. Our last dinner onboard at La Terrazza was the best food and service of the cruise. Dress code. Two formal nights and five other nights requiring jackets for men. I would prefer more nights of “country club casual” or a dress code based on restaurant venue. Wearing formal clothes or even a jacket to an outdoor pizza restaurant didn’t make sense. Internet. Finally! Free, unlimited internet. Still ship-slow and sometimes difficult to get a good connection, but at least you are not being billed for every minute. Upgrades to higher speeds and more devices were available. Self Service Laundry. With machines on every floor, we were actually able to find open machines on a sea day, which made quick work of the laundry we needed washed. Free with a confusing soap dispenser. Machine instructions were practically non-existent and also perplexing. It didn’t help that the machine labels were German and the water temperatures were degrees Celsius. Cruise lines could really help out their guests by providing no-nonsense guides in English with recommendations about which of the 14 cycles (from 20 min to 3 hours) works best for most clothes. Spa & Fitness Center. Lots of treatment rooms. We enjoyed the Thermal Suite, which was an extra package price and limited access. Silversea could take a tip from Oceania and provide free Gatorade. Smoking. This was one of our main reasons for not sailing Silversea earlier. It is now reasonably restricted and the occasional whiffs of smoke from a designated smoking area did not bother us much. Ports. Santiago de Cuba, Grand Cayman, Cienfuegos, Havana, Bimini. Most people were on this cruise to see Cuba. Almost everybody went ashore to get a chance to see it firsthand. We invested heavily in shore excursions primarily because we didn’t know what to expect in terms of access and meeting the U.S. requirements to visit Cuba. All the Cuban tours were operated by Havanatur and transportation was provided on relatively new Chinese buses with toilets (an amenity you will appreciate in Cuba where every bathroom has an attendant with their hand out for a tip). Our shore excursion guides were all high quality. Everything was on time and the three sea days were a welcome respite from touring. An unexpected extension to our time in Havana allowed last-minute shore excursions to the nightclubs and shows. Friends we met through Cruise Critic were able to book their own independent tours, but we did not have the time to do all the advanced research and booking. Tenders. This was the first Silver Spirit itinerary to Cuba so there were many learning opportunities. Particularly problematic was the tendering service. Some of the tender rides were 35-45 minutes, but this was not entirely Silversea’s fault. Even this relatively small ship was not allowed to get close enough in some of the ports to have reasonable tendering times. This caused several of us to miss evening plans in Santiago because we could not get back to the ship in time to go back for the evening shows. Havana was the only port where we used a dock, which was a real luxury after all the tendering. The one big misstep was in Bimini, where bad management of tender rotations caused an hour wait that made several of us miss our afternoon shore excursion. The ship staff accepted full responsibility and refunded our ticket prices, but it was disappointing. In summary. We’ve never taken a perfect cruise, but expectations can be high for luxury cruise lines like Silversea. However, after 18 cruises on a variety of lines, this cruise makes our top 3, with Regent and Azamara. We loved the location and size of our cabin. Now that we understand the system, we will make better dining choices next cruise. Cuba is a must see and we will be back in the future to see the progress. Overall, we really enjoyed this cruise and will be back Read Less
3 Helpful Votes
Sail Date: February 2019
We chose this cruise for several reasons. Rated 6.0 luxury. It was our first cruise so we wanted to keep the days down to a minimum, and this cruise lasted 7 nights. It was refurbished last year so it was practically new with beautiful ... Read More
We chose this cruise for several reasons. Rated 6.0 luxury. It was our first cruise so we wanted to keep the days down to a minimum, and this cruise lasted 7 nights. It was refurbished last year so it was practically new with beautiful soft colors and rich woods. I read many reviews and it was touted to have excellent food and service. It did not disappoint. We loved everything about this ship. Everything went smoothly and everything worked perfectly. Our cabin was perfect, enough space for all our things. Everything was put away and there was never any clutter due to lack or storage. Our butler was terrific and very accommodating. We tipped him when we were first introduced, although we knew it was not expected. We just wanted to be sure he was happy with us from the beginning. He was sure to bring us our snacks in our room every day at 4:30 when we got back to the cabin to relax before dinner. All the restaurants were terrific. We were on deck 7 so it was very convenient to go to La Terrazza for breakfast every morning for their buffet. We could sit in or out depending on the weather and the wind level. La Dame was elegant as was Seichin. We loved eating at Atlantide. Very elegant and great service and food. Although there were 555 passengers, we found everywhere we went it was never crowded. We even found lounge seating at the pool area along the side of the ship where we were completely alone just looking our at the Caribbean Sea. It was glorious. We loved the hot rocks dinner at the Grill at the pool in the evening. The massages in the Spa were excellent. The shows were lovely. This was not Broadway, and coming from New York we get Broadway whenever we want it, but it was wonderfully entertaining. If you wanted daily activities they were there for you. We went on shore excursions, and we chose to play Trivia which was headed every day by the cruise director Rico. He did an excellent job throughout the cruise keeping us all happy and laughing. All in all, I'm sad to say our cruise ended. We can't wait to have this experience again. Read Less
6 Helpful Votes
Sail Date: January 2019
Overall our cruise was delightful. The only downsides being: first, some of the ports on this cruise (Road town,Tortola and Rouseau, Dominca) were odd choices. They are both sadly still suffering from hurricane damage. My second issue was ... Read More
Overall our cruise was delightful. The only downsides being: first, some of the ports on this cruise (Road town,Tortola and Rouseau, Dominca) were odd choices. They are both sadly still suffering from hurricane damage. My second issue was the awful wi-fi, even with the premium service we received for being in a Silver Suite. At times it simply did not work, and we were only doing emails and checking the weather and written (not streaming) news.. The explanation that it's tough to do wi-fi at sea is at odds with our very positive experience with wi-fi on Silver Muse about 18 months ago. Moving on to all the many positives: The Ship was in perfect, pristine condition. It was interesting to play "find the stretch spot". It was done so well that only with the help of a crew member could we figure out precisely where the work was done. And the additional room at the pool and Grill made for a better experience. I particularly like the new, Muse like, color scheme; others may disagree. Dining options are plentiful. We made reservations on MySilversea and all were honored. It was easy, however, to make some changes as the cruise went on. And, Atlantide and Indochine require no reservations. Even with a nearly full cruise (544 passengers) there were no problems making adjustments. The increased space in La Terraza was a mixed blessing. It was easy to get in there for dinner, but the relative intimate nature of the space is gone. And, I notice they no longer mention Slow Cooking in the description; sadly, the duck pappardelle was just OK. We tried Silver Note and enjoyed it. The duo (singer and pianist) were quote good, took requests andwere not at all too loud. The crew make the Silversea experience and this trip was no exception. They were uniformly charming and a delight to interact with. Read Less
7 Helpful Votes
Sail Date: December 2018
Silver Spirit at Christmas time is a beautifully decorated ship, as well as one of the most pleasant to cruise. The extension added new cabins as well as enlarging the main dining room. No reservations are needed there, and it was never ... Read More
Silver Spirit at Christmas time is a beautifully decorated ship, as well as one of the most pleasant to cruise. The extension added new cabins as well as enlarging the main dining room. No reservations are needed there, and it was never filled. The menu has multiple choices, but does not vary from day to day during a ten day cruise. There is enough to choose from in the main dining room, and also several other venues that are available at no added charge but require a reservation. None of the areas were ever filled to capacity during my lunches and dinners there. Only two areas have surcharges - the Japanese and French specialty rooms charge $40 and $60 for dinners. There is really no reason to pay extra when there are so many other dining areas included. The new pizza area on Deck 10 is terrific, and Hot Rocks at The Grill on Deck 9 continues to be a favorite. LaTerrazza on Deck 7 is an Italian restaurant at dinner time, and has a six or seven page menu all in Italian with English subtitles. Wine is poured freely at each and every venue - no need to ask unless you prefer a certain type. A red and a white are offered, and you are free to request something else - no problem! Everything is done with a flair - all services are top notch. Entertainment is not their main feature, but the singers do a good job with various types of music each evening. One daily trivia is well attended, and the no-charge Bingo games get a good turn out of players. All of the staff from room butlers to waiters do their best to accommodate your every wish. The cabins are much larger than on other ships of this size, with a walk-in closet that has a six drawer dresser w/safe as well as large hanging area. The bathrooms feature a large glass-enclosed shower and full tub plus lots of storage area. Your room fridge is filled with your choice of beverage at no added charge. Who could ask for more? Read Less
3 Helpful Votes
Sail Date: October 2018
Awesome service, accommodations and great culinary options! My husband and I boarded this cruise too celebrate our 25th wedding anniversary and had a wonderful experience. Despite the bad weather, and missed ports, we enjoyed all the ... Read More
Awesome service, accommodations and great culinary options! My husband and I boarded this cruise too celebrate our 25th wedding anniversary and had a wonderful experience. Despite the bad weather, and missed ports, we enjoyed all the ports we did get to visit! The staff on board accommodated our every whim and the dinning options were fabulous. The rooms are very spacious and serviced twice a day which was very nice. We loved all the common areas and the numerous activities that were offered. We especially enjoyed trivia play each day at 4:45pm. Who doesn't like drinks, friends, and some trivia! We made some wonderful friends on board as well! The ports were beautiful and full of fun and exciting excursions suiting every level of activity. Because of our ship's size we could get into most ports without having to tender to shore. I would definitely recommend this cruise and especially Silversea cruise line. We can't wait to book our next cruise. Read Less
3 Helpful Votes
Sail Date: October 2018
We took advantage of an opportunity to board a Silversea cruise in our hometown of Portland, Maine. This was an eight day cruise to Montréal that actually started in New York. Overall, we give this cruise five stars out of five! When ... Read More
We took advantage of an opportunity to board a Silversea cruise in our hometown of Portland, Maine. This was an eight day cruise to Montréal that actually started in New York. Overall, we give this cruise five stars out of five! When we cruise, food and service are very important to us, and both were excellent on the Spirit. Less important for us are entertainment and excursions, especially in North America. On this cruise, the entertainment was the weak link. We’d give it three stars out of five. We could have used help with our luggage at embarkation in Portland. I realize this was something of an experiment for Silversea but we all (about 30 of us getting on in Portland) had to bring our own bags on board. Debarkation was easy with two restaurants plus room service available that morning. We had a deluxe veranda suite and it was very spacious although the balcony was something of a waste on this cold-weather cruise. We did not dine in Hot Rocks or Seishin, but all the others were very good to excellent. We found the food and service to be equally good, and the included wines were up to the task. Our butler, Neil, was certainly very attentive and there were several crew who remembered us from a previous cruise on the Muse in April. That made us feel at home. The DJ in Panorama was good, and we really enjoyed the Art Cafe and The Bar in Dolce Vita (hello, Albert!) There was an unusual vibration, one night in particular, that was annoying. We heard several other passengers comment on it as well. I hope it goes fixed before a long trans-Atlantic voyage. The weather was cold but we really didn’t take this cruise for the ports. That said, we really enjoyed the trip up the Saguenay. The scenery was beautiful! All in all, we had an excellent cruise in Silversea! Read Less
2 Helpful Votes
Sail Date: October 2018
After an illness in the family, we needed some "away" time, but not too far away. So we selected a 10-day cruise up the east coast and down the St. Lawrence to Montreal. Our first cruise on SilverSea and we were not ... Read More
After an illness in the family, we needed some "away" time, but not too far away. So we selected a 10-day cruise up the east coast and down the St. Lawrence to Montreal. Our first cruise on SilverSea and we were not disappointed. Our cabin was larger than on many other cruise lines, the food and service were excellent, our butler and attendant were incredibly friendly, attentive and helpful -- Any request received an almost instant response -- we wanted to bring those two home with us! Staff on the ship were amazing in the way they seemed always to remember our name! Cruise Director, Jimmy Kovel was a real card and always entertaining as well as being on top of many many aspects of the cruise. We have sailed with seven companies; and SilverSea is right at the top of the list! One suggestion would be to engage some experts in various fields for informative lectures on board, especially on days with no port of call.. Read Less
3 Helpful Votes
Sail Date: October 2018
We chose this cruise because we love the service on Silversea and wanted a small ship experience in cruising the St. Lawrence Seaway to experience fall colors. The timing was perfect as we were able to see the fall colors throughout New ... Read More
We chose this cruise because we love the service on Silversea and wanted a small ship experience in cruising the St. Lawrence Seaway to experience fall colors. The timing was perfect as we were able to see the fall colors throughout New England and Canada over the 10 day cruise. The excursions allowed options that customized our experience and we chose a variety including, but not limited to, a seaplane flight in Saguenay, bike ride in Quebec, and a mansion tour and walk along the cliffs in Newport, Rhode Island. There were many opportunities to enjoy local food through tour options. We loved the Lobster Lunch in Halifax and the Sugar Shack in Trois Rivieres! In Bar Harbor, we rented electric bikes on our own at the Pedego Store located right at the dock where we tendered and enjoyed our own ride through the Acadia National Park and town. The remodel of the ship has increased options for dining, however the cold weather limited the options as the Pizza Restaurant and the Grill are outside. That said, they do have outside heaters and blankets so we did choose our favorite dining place, The Grill, a couple of times. The Atlantide, Indochine and La Terrazza allowed a variety of types of culinary experiences. If you book on Silversea, be sure to make restaurant reservations online ahead of the cruise. Some restaurants do not need reservations, but specialty venues do and they fill up. There is always seating in Atlantide and Indochine. The Arts Cafe is fun any time of day, but limited seating with the cold weather. When it is warm outside, there is extended seating on the deck off the back of the ship, however, they did allow us to sit next door in the Silver Note during the day when the Silver note was not serving dinner. We also dined in our suite the first night and our butler delivered, wine, appetizers and main courses all elegantly served in our suite. As for entertainment, the shows were always fun, however we tend to choose only a few that spotlight our taste in music and songs. We loved listening to the piano and guitar music in Doce Vita Lounge on most nights either after the show, or instead of the show. The Silver Note includes a Jazz singer and pianist during dinner, but you can also go in for drinks after the last seating. The layout of the Silver Note in the Spirit is not as nice as the Muse however as the bar is not actually in the restaurant which we really liked in the Muse, so we could actually sit at the bar any time of the evening. We did not care for the destination lecturer on this trip, however he was knowledgeable, but we thought he was a bit boring. On other trips we have enjoyed the lectures, it just depends on personal preference. The lectures can be attended or watched on the TV in your suite later. The cruise director, Jimmy, was outstanding. He happened to be on our last cruise and we were glad to see he was again our director as he is outstanding. All service from the time you step on the ship, till the time you depart, is personal and excellent. We are repeat customers of Silversea due to their service and overall experience. Our next cruise with Silversea will be an expedition to the Galapagos and then bak on the Muse for 14 days in Australia and New Zealand. Read Less
Silver Spirit Ratings
Category Editor Member
Cabins 4.0 0.0
Dining 5.0 0.0
Entertainment 4.0 0.0
Public Rooms 5.0 0.0
Fitness Recreation 4.0 0.0
Family 2.0 0.0
Shore Excursion 4.0 0.0
Enrichment 4.0 0.0
Service 5.0 0.0
Value For Money 5.0 0.0
Rates N/A 0.0

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