4 Helpful Votes
Sail Date: July 2019
The Sojourn is an excellent ship. Almost everything is inclusive. Thomas Keller aka “The French Laundry and Per Se Signature restaurant “. You can only reserve it once on the cruise. Do not fret over it. The main dining room and ... Read More
The Sojourn is an excellent ship. Almost everything is inclusive. Thomas Keller aka “The French Laundry and Per Se Signature restaurant “. You can only reserve it once on the cruise. Do not fret over it. The main dining room and the second restaurant have daily menus on Thomas Keller inspired cuisine. I will post copies of it later. Service on the ship was impeccable. One morning the executive was and the Food and Beverage manager was making eggs Benedict for guest directly in the open dining room. Very rarely see this type of service in other high end ships. The free flowing wine, champagne and spirits was great and top shelf items. Imagine having Nicholas Ferrilaut champagnes constantly being poured for guests. Now I know the taste of great caviar. On the first full day I told the wait staff at the restaurant that I prefer a low sodium diet due to hypertension That was noted and in all my meals. Seabourn is quite a bit more than most of the others but it is well worth the price. In other cruises they push for the wine package , other paid extra restaurants but on Seabourn there is no premium $$$ restaurant. Every meal is like you are going to a specialty restaurant. There is no extra cost unless you want the super rare wine. Seabourn has their own expedition crew on board. This is a major difference than others. On most excursions these crew are experts and knowledge of the event. They are naturalist and have done these expeditions themselves The Seabourn Venture group on board is great. Overall I give the Seabourn Sojourn crew ten plus stars. Extra kudos to the Food and Beverage manager and his excellent team. Read Less
3 Helpful Votes
Sail Date: July 2019
The ship was beautiful, clean and staff / crew were wonderful. Our cabin was large and we were on deck 5 which has smaller cabins than the other decks. It was roomy and laid out well. We were in 514 and it was noisy when they dropped the ... Read More
The ship was beautiful, clean and staff / crew were wonderful. Our cabin was large and we were on deck 5 which has smaller cabins than the other decks. It was roomy and laid out well. We were in 514 and it was noisy when they dropped the anchor. Actually the whole room vibrated. Entertainment was fair. Lectures were very good. Excursions were great, but pricey. The food was a bit of a disappointment, and we were hoping for better. Alaska was beautiful but there were quite a number of older people on board and they had a difficult time getting on and off the ship for excursions. In Alaska you need to do the excursions to get the full picture. I would recommend this cruise. The Sojourn is really the perfect size ship. Not too big and not typo small. It. Was easy to get around the ship because of its size. Read Less
2 Helpful Votes
Sail Date: July 2019
For our tenth or so cruise, we chose Seabourn Sojourn to Alaska. We are very happy with that decision. We had a balcony suite. I think all cabins are suites. Not a separate room, but a large cabin with separate sitting area and curtains ... Read More
For our tenth or so cruise, we chose Seabourn Sojourn to Alaska. We are very happy with that decision. We had a balcony suite. I think all cabins are suites. Not a separate room, but a large cabin with separate sitting area and curtains separating the lounge area from the bed. There is a separate shower with glass door, a bit small, but good for a ship; and a tub. Double sink vanity which is a very nice touch. Large, good quality soaps that last and last. Upon arrival, your 'Seabourn Alaska jacket' is waiting for you in your suite. This is no throwaway rain poncho; but a high quality fleece-lined, multi zippered-pocket jacket with stowaway detachable hood. There is a table and large chairs you can really dine at! And when room service arrives, the table is set with white linen and the meal is served. As advertised, there is always champagne and anything else available, either in room or at the bars. We thought the food was very good. Even the 'buffet' (Colonnade) offers sit-down table service at all meals, so really, it is either buffet or full serve restaurant with daily specials and 'classic' (permanent) choices. We found this restaurant to be pretty well as good as the full Restaurant, and it is a bit more casual, with fewer courses. That can be a good thing! You can dine here either inside or out; with heaters on the outside patio. oh, and blankets, too. There is also pool/patio side dining; which was also very good. Maybe a bit lighter meals. You can be shielded by the side glass walls, or totally al fresco on the pool deck. Delightful, as were the tapenades etc served with the meals here. We are not connoisseurs of wine, so we were satisfied with the choices. If you don't care for the daily suggestions, just ask for something else. The service is very good. The specialty restaurant, known either as The Grill by Thomas Keller, or, more prosaically, as 'Restaurant 2', was not that special. The food was good, but the service was not particularly polished, and we found the small room surprisingly noisy. Maintenance details in our suite were taken care of without our asking; the 'stewardess' (that's what the company calls them) did the reporting of items not quite right, and someone came to fix them. The F & B manager, a busy and gregarious guy named Antonio, made a point of stopping on a very busy day to wish me a happy birthday. That's the kind of attention to detail; not to mention the banner in the suite and a bottle of nice wine! There is a fairly large gym for such a small ship. We walked through it once ;) There are quite a few lectures on various topics given during the cruise. These were very informative, and add to the appreciation of the cruise. Thankfully, these are recorded and available on the in-suite tv. It's hard to keep up! Many of the excursions are launched right off the boat on the Zodiacs/kayaks kept on the ship. The guides seem very knowledgeable. Most people we met liked the ship's excursions very much; although they can get pretty pricey. Minor, very minor, quibbles: the bar staff didn't always seem to know much about available beers; some of the staff in the Square didn't always seem to know what was going on. But answers would be gotten. We don't care that much what the entertainment is, because we'd rather admire the view; so I am not commenting on it as we saw little of it. The band was good. There were very few small children or teenagers on the ship, despite it being July. It will be an adjustment to go back to a 'lesser' standard of suite or service. Hard to believe that this is, after all, still a Carnival ship. As the saying goes, you get what you pay for. We would very much like to go back with Seabourn. Read Less
5 Helpful Votes
Sail Date: June 2019
Have cruised well over 30 times, when our favorite line had culture change we decided to try Seabourn. It was an Alaska Cruise which may be unique for Seabourn so we may have seen them at their very best. We were able to see touch and ... Read More
Have cruised well over 30 times, when our favorite line had culture change we decided to try Seabourn. It was an Alaska Cruise which may be unique for Seabourn so we may have seen them at their very best. We were able to see touch and feel the real Alaska unlike any large ship could do. You take excursions from the ship Zodiac and Kayak with an incredible staff from the ship. Ship, staff, food all amazing, smaller ship is a big deal! After all the up charges on other lines Seabourn is cheaper.We are hooked, if our old line had gotten a bit strange we would have never discovered this jewel. The Alaska experience is something a larger ship could not provide just because of sheer numbers. Your guides live on the ship with you and are top caliber people. The Staff not only conducts the tours but lectures during the day! Read Less
2 Helpful Votes
Sail Date: April 2019
We were on the Seabourn Sojourn with friends who were in suite 737. Their cruise was ruined by the constant loud noises from the patio bar on deck 8 above their suite. It ruined our cruise as well since our traveling companies were so ... Read More
We were on the Seabourn Sojourn with friends who were in suite 737. Their cruise was ruined by the constant loud noises from the patio bar on deck 8 above their suite. It ruined our cruise as well since our traveling companies were so upset. We visited their room to hear for ourselves. If it were my room I would have considered jumping overboard. Otherwise a very nice cruise. Seabourn does a great job in most areas so this room situation was a shock. The crew did manage to move them mid-way thru the cruise. I would not go on a cruise for free if I had to stay in Suite 737 on the Sojourn or sister ships Odyssey and Quest. Our suite, in contrast, was on deck 8 and was quiet and comfortable. The biggest issue we had on this trip was the last minute cancellation of a shore excursion due to the low number of people who signed up. We had no resources to research other options and were disappointed that Seabourn couldn't find a way to conduct the tour using a mini-van or car instead of the originally assigned bus. As expected, the food on Seabourn ranges from very good to excellent. Our dinners in the Grill by Thomas Keller were exceptional with professional, gracious service and superb food. We also noticed service improvements in the main restaurant and Colonnade. On our previous Seabourn cruise we noticed some service issues as many experienced staff were transferred to the two new and larger ships. We disappointed that the Patio Grill has been renamed Earth and Ocean which tries to offer a more upscale dining option. We much prefer the relaxed style and basic grilled foods of the Old Patio. There's only so much elegant food and service you can eat! Read Less
7 Helpful Votes
Sail Date: April 2019
We're long time Seabourn cruisers who hadn't totally enjoyed our trip on Encore summer of 2018, finding the new larger ships lovely, but lacking the Seabourn service we'd come to love. This trip was on Sojourn, the only ... Read More
We're long time Seabourn cruisers who hadn't totally enjoyed our trip on Encore summer of 2018, finding the new larger ships lovely, but lacking the Seabourn service we'd come to love. This trip was on Sojourn, the only one of the Odyssey ships we hadn't sailed before. The ship is in fine condition, 450 people roam around it daily but it's constantly maintained and that keeps it looking fresh. Embarkation was the usual smooth process, met at the aircon end of the gangway by the cruise director Ross Roberts, we've sailed with him before, we knew entertainment was going to be .. entertaining. Ross is a Seabourn asset and we were very happy to sail with him again. Our Seabourn highlight has always been the service and they didn't disappoint on this cruise. Staff learned your name and your preferences within a day or two and literally nothing was too much trouble. Food is important on a cruise, the food on this one was top notch. The head chef, Lindsay, really had the kitchen humming and it didn't matter whether you ate at the main dining room, the colonnade or the new Earth and Ocean outdoor concept restaurant, which was superb; it was hard to pick a dining venue sometimes, they were all excellent. We're not great fans of the Thomas Keller tie-up and feel Seabourn's chef's offerings are just as good, if not better. We went to the TK grill twice, it was great service and wonderful ingredients, quite rich, and twice was enough. Our favourite venue was probably Earth and Ocean which served up a varied menu on deck each night. For a hot weather cruise as this it was nice to sit outside. Entertainment was fun. You're not getting a cast of 50 on a Seabourn ship but the singers and dancers were excellent. We've seen a lot of the shows before, however this time "An Evening With Tim Rice" actually had .. Sir Tim Rice who was on board and also performed in another show about his music. That was just luck and Sir Tim is a very nice man whom I wish had been on our trivia team. Best ports on this trip were Ho Chi Minh and Hong Kong, each of which were overnights. The small Seabourn ships can dock in the centre of HCM and at Ocean Terminal in HK and that was huge in terms of just getting off and getting around. There were other good ports on the itinerary, but those two made the whole trip. There were also a couple of .. hmm .. ports. Sianoukville was really a dropping off point for people taking two overland days to visit Ankor Wat, Sanya may be a lovely place to holiday but the cruise terminal abuts nothing exciting. Cruises in Asia tend to have a mixture of good and not-quite-so-good ports. We did no ship excursions on this trip. The places we really wanted to do something, either the ship wasn't doing it or it was very easy to fix ourselves. It seems Seabourn is trying to attract a younger crowd but the excursions still tend towards 'church,ruin,UNESCO'; they have started to add cooking and cycling tours but they're still mostly pitching the type of tours where you get on a bus at 9am and return at 4pm having seen a lot of not much. And the tours tend to be expensive, variety and cost of tours is something Seabourn could perhaps look at. We passed 100 days on Seabourn this trip, if they keep these standards up we'll pass another 100, although it may take us another 12 years to do it. Seabourn is still our favourite line, the Odyssey class still our favourite ships, this cruise it was very hard to find a fault with, we loved it. Read Less
7 Helpful Votes
Sail Date: March 2019
We were on board for 36 days and had some really great crew members, but serious issues with many the didn’t have a clue what they were doing and some just plain overwhelmed. Our cabin stewardess was the worst I have had in 40 YEARS of ... Read More
We were on board for 36 days and had some really great crew members, but serious issues with many the didn’t have a clue what they were doing and some just plain overwhelmed. Our cabin stewardess was the worst I have had in 40 YEARS of cruising...clearly overwhelmed, everyday her service cart was the last to leave the passageway....where are the supervisiors to help with the proper training and make sure her staff have the tools they need to be successful. At one point it was suggested we keep a regular schedule by getting up in the morning at the same time each day!!!! Beverage service was so bad in the Grand Salon about 1/2 into the cruise they decided to go with premade drinks for the shows so the waiter didn’t have to take all those bothersome drink orders...some evening you had to ask several times for a beverage...Had to ask 2-3 times for a glass of ice, and we had to laugh one night in the MDR I asked for a wafer cookie for my ice cream....it arrived with ice cream on the pointy end, clearing taken from some other order....or previous order!!! Noticed little cheap things like no breadsticks on the table at lunch, at breakfast no little jars of jams, had big containers on the buffet to scoops out of...no hor’dourves at the formal night. If you want honey for your tea you have to scoop!!! In the Seabourn Square the honey was put into the cup, as they don’t have any little jars....guess one needs to bring their own from home....not exactly luxury! The food is for the most part quite good. However we were on 2 segments and the menus were the same for both segments. Ordered room service 2 evening when we were “fooded-out”, club sandwich which I have had in the past and was quite good...it use to be 4 sections this time it was only 2! To the good the nibbles up on deck 10 in the evening are excellent....noticed on some occasions the carpets were not cleaned of crumbs from afternoon tea!!! We did really enjoy our CD Ross Roberts, excellent...and the speakers and entertainment staff were good as well... This itinerary was very interesting but we would not go back to any of the ports except Cape Town and Singapore....if you are not a sun person you will find the the Indian Ocean really hot and humid! My only hope is that Seabourn gets it’s act together as this is the 3rd year the service isn’t what we expect....suggest more rigorous interviews and training on land and more extensive....before you subject paying passengers to amateur hour!!! Read Less
Sail Date: March 2019
Our 5th Seabourn cruise and every time I say 'this was my favourite'! We enjoyed every minute despite having some dodgy weather to cope with and missing a couple of ports because of that. We felt that this was the happiest ... Read More
Our 5th Seabourn cruise and every time I say 'this was my favourite'! We enjoyed every minute despite having some dodgy weather to cope with and missing a couple of ports because of that. We felt that this was the happiest cruise we'd been on, more or less everyone was cheerful and that was down, as always, to the superb Staff who yet again went over and above to make it as enjoyable as possible for the passengers. It was helped along by a fantastic Cruise Director and his two Assistants who were such fun and so hardworking. The Executive Chef was far more prominent than normal, with live cooking regularly on deck with the Head of Food and Beverage - what a team! They worked together so well alongside the Cruise Director. Service was perfect in the main Dining Room and Earth & Ocean was superb. Hardworking staff made the Colonnade enjoyable - the food offering in all restaurants could not be faulted. There was great fun crossing the Equator, I won't spoil it for anyone reading, it is an event! All in all, a fantastic cruise. Read Less
5 Helpful Votes
Sail Date: March 2019
Having cruised on larger ships (Cunard & Celebrity), we decided to try a luxury, mid-size ship and booked the Seabourn Sojourn for its 20 night cruise from Cape Town to the Maldives. On the plus side: 1) Our embarkation and ... Read More
Having cruised on larger ships (Cunard & Celebrity), we decided to try a luxury, mid-size ship and booked the Seabourn Sojourn for its 20 night cruise from Cape Town to the Maldives. On the plus side: 1) Our embarkation and disembarkation were managed efficiently. 1) The verandah cabin was a pleasant surprise - spacious with heaps of hanging/drawer space and an enormous modern bathroom. 2) The passenger-contact staff are extremely pleasant and helpful, especially our cabin stewardess and the dining room servers. Guest Relations were responsive to my concerns regarding the ship's patchy, frustrating internet access and often re-instated my lost time. The Cruise Director, Ross, was an energetic activities organiser, comedian and great singer - a real asset. Likewise the F&B Manager, Mario, who handled my complaints regarding several disappointing meals. 3) The entertainment and lectures that we attended were mostly of high quality, although the standard dropped off a bit towards the end of the cruise (the final 5 days at sea). 4) The daytime band, the Trio, were bland and uninspiring - they played mostly "elevator music". A pity the full rock band was not used more during the day and early evenings. The downsides generally relate to deficiencies with the swimming pool and gym (both are too small), inconsistent food quality and the poor management of "destination services" ie ship to shore transport and shore excursions. For example, the excursion to Addo Game Park was a debacle as nearly 20 passengers had to be transported around the park in small mini-vans, rather than the large, open 4WD trucks advertised. Plus the ship's transport from the port to the main town (Fort Dauphin) in Madagascar was irregular, resulting in delays, with no-one from the ship present (initially) on site to co-ordinate arrangements and inform passengers. Also, the ship does not adequately handle 1 to 2 metre ocean swell and, unlike our other cruises. I was sea-sick on a couple of bad weather days. Overall, it is doubtful that paying twice the nightly rate for a Seabourn cruise is justifed vs the larger ships, especially as both internet charges and shore excursions (which are expensive and problematic) are not included. Read Less
1 Helpful Vote
Sail Date: January 2019
Our 7th. Seabourn cruise and the staff were the best yet. Nothing too much trouble and when we got off in the Seychelles and booked into our hotel what a difference, we really appreciated how we had been pampered on board. Just hope ... Read More
Our 7th. Seabourn cruise and the staff were the best yet. Nothing too much trouble and when we got off in the Seychelles and booked into our hotel what a difference, we really appreciated how we had been pampered on board. Just hope they replace Sophie the cruise director with someone as good. As she is leaving to get married. Would recommend taking breakfast in the restaurant or room service as the buffet can get busy. Like several other cruisers we met the preference is for this size ship and not the newer and larger ships. Indeed we tried The Encore fourteen months ago and found the service not as personal And very busy with little time to stop. All in all you pays your money and take your choice and which ever size ship you choose t will be good value for money with no tipping and all inclusive. Read Less
1 Helpful Vote
Sail Date: January 2019
The reason Sojourn gets even 4 stars from me is the staff - 5 stars, for sure. Outstanding service everywhere, consistently. The only exceptions were Head Sommelier and Somm in The Grill. Neither one were knowledgeable about available ... Read More
The reason Sojourn gets even 4 stars from me is the staff - 5 stars, for sure. Outstanding service everywhere, consistently. The only exceptions were Head Sommelier and Somm in The Grill. Neither one were knowledgeable about available premium wines. When asked about a premium listing on the MDR wine list, Head somm replied, "I don't know. I've only been on board 2 weeks." Wrong answer....And The Grill somm couldn't manage to pour a wine without spilling on the tablecloth or give any other description than "it's oaky". Overall, though, it appears the staff has adjusted to being both wine server and food server. They presented their two bottles for the night (which according to those servers I asked, 80% of passengers accepted) and if we wanted something else (I managed to get a complimentary wine list after 1 week of asking), it was cheerfully found and presented. Although halfway through the voyage, they ran out of most of my favs. However, what was more disappointing for me was the food quality and the overall tired appearance of the ship. She is really showing her age. It's not a lack of cleanliness, it's a lack of freshness, of an updated look. The MDR looks like a canteen. Yikes. Everywhere you see signs of lack of maintenance, in carpeting, in furniture, on the balconies, the bathrooms. The food was pretty much a bummer. I've always loved SB (we're Platinum) but this first cruise after 2 years was an eye-opener and not in a good way. The food has slipped to just average, not suitable to a luxury line. In the MDR, where we ate about 80% of our evening meals, the descriptions sounded good but execution was lacking. Often, on busy nights when the kitchen was slammed, there was an hour or more wait before main course arrived. Then, the sauce was often coagulated, as though it was sitting under a warming light, waiting for the protein to be plated. The Colonnade dinners, with exception of Thomas Keller nights, were generally really bad. We had a Japanese theme one night. The Miso soup was NOT miso soup - no miso in it, a brown murky mystery broth with green vermicelli noodles and carrot pieces. When I asked our waiter about it, he said, "The chefs must follow the recipes from corporate. You should write corporate a letter." That same night, my tuna (med rare as requested) was so tough I couldn't cut it and my husband's teriyaki beef was so salty, he couldn't eat it - and he is very salt tolerant. To make matters worse, they ran out of a lot of stuff halfway through, because we didn't land in Mombasa (due to worries about political unrest and violence) and therefore were missing the container we were supposed to load there. Then they couldn't get the container across the border to any of our next stops. ???? That's their story and they're sticking to it. They did not choose to buy any of the gorgeous fruit available in all our ports; instead of nice ripe mangos, papayas, bananas, etc, we had oranges and grapefruit and grapes. People took to asking buffet staff to hide papaya and berries for them under the counter, until that supply also ran out. Same with greek yogurt - they began doling it out on an 'as requested' basis and finally ran out. Also ran out of romaine lettuce and many other items. The scrambled eggs kept getting whiter and whiter as the days went on (powdered egg added?) since they were saving 'real' eggs for poached and fried. The food simultaneously took a turn for the worse. Since they had the identical menus in MDR the second half of the trip(Seychelles to Capetown) as first half, Singapore to Capetown, it was easy to compare the differences. Maybe chef also changed? I don't know, but for example, we started getting fish raw and beef over done, and the sides were also not good. The Galley lunch first half of cruise was excellent, the second half almost everything was inedible, especially the sushi and sashimi. I must admit we did not resort to special orders. Some of our new friends were special ordering 3-4 course menus every night in MDR when they didn't eat in Keller. That seemed to work out well for them. Shore excursions: We booked all independently, as always. Prices are very high and people who took ship excursions were mostly disappointed. For example, we did a private tour to Addo Elephant Park for less than what the ship charged. We got a private vehicle for just us two, with game viewing AM and PM, lunch in between. Ship passengers got an AM tour with a big coach, lunch and then almost no time in PM for any more game viewing. Our cabin (730) was adequate, just very tired and worn looking. Our suite attendant was excellent and kept everything clean and our mini bar filled with our requests (lots of San Pellegrino and fresh limes). Storage space seemed tight, after other luxury ships we've been on in the meantime, but we made do, and found room for everything. So despite all of this, would we consider SB again? Maybe not on this ship, but yes, I think we would, because we met so many great people and the amazing service made up for a lot. Maybe that's how SB gets away with the slippage in food and not updating the older ships. Read Less
Sail Date: November 2018
It was a wonderful cruise, we visited some remote islands which we found very interesting, the lectures were informative relating to the region. The food at all of the restaurants was very good with a good variety, the wines were of ... Read More
It was a wonderful cruise, we visited some remote islands which we found very interesting, the lectures were informative relating to the region. The food at all of the restaurants was very good with a good variety, the wines were of excellent quality and we particularly like the caviar service which was available 24/7! The premium restaurant was very good, no cover charge, was an added bonus, however you must book this venue. Our cabin was in a very good location for us. It was spacious and well appointed, with walk in robe, the bathroom was a good size with a full size bath and glass door type shower (no shower curtain!). The ship and crew were excellent at all times, no hard sell of tours, for that matter did not push any agenda, and were most helpful if you wanted to do your own thing. Nothing was too much trouble. Can’t wait to get back on Seabourn! Read Less
2 Helpful Votes
Sail Date: November 2018
Without a doubt, we had a great cruise on Sojourn Oct-Dec 2018, pretty much flawless, so we booked a 94 day cruise( Auckland to Cape Town). Total disappointment, the entire cruise was fraught with inconsistency in service and chaos in ... Read More
Without a doubt, we had a great cruise on Sojourn Oct-Dec 2018, pretty much flawless, so we booked a 94 day cruise( Auckland to Cape Town). Total disappointment, the entire cruise was fraught with inconsistency in service and chaos in dining rooms and bars. To say the least, we were disappointed in Seabourn Service standard not even 1 star. These are the highlights (tongue in cheek): Bar staff totally disorganized and inexperienced ( served gin/tonic with stick of olives) Terrace outside dining chaotic and inefficient, sometimes service other times not Main dining room food bland, monotonous,poorly prepared, service inexperienced Sometimes staff indifferent and other times friendly were not knowledgeable What was good: The itinerary and ports of call fabulous The ship itself and captain great The Ventures tours interesting with competent staff The emphasis on safety in tendering excellent The cabin a haven of refuge Summary Clearly, the cruise industry is struggling with high fuel-costs,labor costs and commissions to travel agencies. So revenues from passenger bookings are off set with cost cutting in services areas such as labor and food etc. to achieve operating margin and profitability curves, a sad commentary and unhappy experience for passengers. Seabourn did not meet. mission or vision for this cruise: What's so special about poor service and poor food?, Read Less
5 Helpful Votes
Sail Date: October 2018
Having tried Seabourn's Odyssey last December in the Caribbean, we were blown away by how fabulous it was. We like sea days, and decided to try the Sojourn's 18 day LA-Hawaii-Tahiti cruise. We had some trepidation, because we ... Read More
Having tried Seabourn's Odyssey last December in the Caribbean, we were blown away by how fabulous it was. We like sea days, and decided to try the Sojourn's 18 day LA-Hawaii-Tahiti cruise. We had some trepidation, because we thought our wonderful experience the first time around might have been a one-off. No worries. This was even better. This talented crew knocks themselves out for you. They want nothing more than to please you. Food, service, attention to detail, you name it. On a scale of 1-10, I'd give them a 22. It's difficult to believe a trip could be this good. Officers and cruise staff that remember your name from the very first day; interesting lectures (retired chief engineer of the space shuttle, as an example); Food and Beverage officers and staff that can't do enough for you; and the list goes on. You can't walk 10 feet without someone offering you champagne or a drink. Truly delicious food, the best we've ever had at sea, and with only 450 passengers we thought it rivaled fine restaurants ashore. We can't imagine ever taking another cruise line, and we're already booked on the Odyssey's Caribbean/transatlantic in March/April 2019. Kudos and high fives all around to Seabourn and the staff onboard the Sojourn Read Less
6 Helpful Votes
Sail Date: September 2018
First of all this cruise is way too late for Alaska. One port was completely closed. In order to see anything while ship was "cruising" a bay, you had to book one of the very expensive small boat tours. Our cabin was OK but ... Read More
First of all this cruise is way too late for Alaska. One port was completely closed. In order to see anything while ship was "cruising" a bay, you had to book one of the very expensive small boat tours. Our cabin was OK but the closet was a disaster. Getting the room cleaned could take up to four hours. Food was OK but nothing special. Ask for caviar before dinner--is not on the menu. Staff worked hard but thought they were way under manned. Had to set myself on fire to get a pot of tea for breakfast. This was our first go at Seabourn and they should be better at a regular cruise but having to depend on their excursions is kind of a drag. This cruise line does not come up to the standards of the other luxury cruise lines. They need to work on service and giving their customers more attention on board and off the ship. Did get a nice jacket though. Read Less
14 Helpful Votes
Sail Date: September 2018
After cruising on the "big box" lines for over 20 years we decided to try Seabourn, and oh what a difference! From the moment you arrive, you are on a first name basis with the crew and your fellow passengers. The cabins onboard, ... Read More
After cruising on the "big box" lines for over 20 years we decided to try Seabourn, and oh what a difference! From the moment you arrive, you are on a first name basis with the crew and your fellow passengers. The cabins onboard, with the exception of the larger Penthouse and Spa Suites, are identical in features and amenities and placement for your specific place on the ship is left to your personal preference at the time of booking. We sailed in Suite 745 which is adjacent to the Wintergarden Suite and the footprint of this particular cabin is a bit different from the others but in our opinion, it was ideal. The one and only drawback regarding this suite is that it has a smaller Veranda due in part to being beside the larger Wintergarden, but, the view you have from the small veranda due to the curvature of the Wintergarden provides a nice view both fore and aft. While not necessarily a Veranda for sunbathing or dining outside, the cabin location is awesome in that it is just a few steps to Seabourn Square, the morning coffee bar and the forward observation seating, so who needs a large veranda with this location. The Seabourn staff makes the time you spend with them simply memorable. The officers, including Captain Tim Roberts, interact with guests every day of the experience and without reservation, they are the most dynamic group we have ever sailed with. Our Cruise Directors Robert and James were the everyday "life of the party" and singers Laurie, Carrie, David and Rob provide the music you love and after the shows, they are always spending the balance of the evening with the guests in various venues onboard. Last and certainly not the least, Executive Chef Gary and his awesome support team of Frank, Tony and all the galley team deliver a spectacular dining experience each and every day. Seabourn is so very different in so many ways...no photo selling, no art auctions and no "nickel and diming" along the way. While some may look at Seabourn pricing compared to other lines and values, with Seabourn you get exactly what you pay for...a tremendous and enriching experience with great memories to take with you! Bravo Seabourn, well done. Read Less
7 Helpful Votes
Sail Date: August 2018
Chose Seabourn Sojourn due to size of ship, destination, and luxury quality. We felt we were picking the best quality out there. When expectations are high and the actual delivery of expectations is less, obviously you are disappointed. ... Read More
Chose Seabourn Sojourn due to size of ship, destination, and luxury quality. We felt we were picking the best quality out there. When expectations are high and the actual delivery of expectations is less, obviously you are disappointed. The ship and the help were outstanding. Help couldn't do enough for you but. . . . First we booked room for queen bed--ended up with twin beds; we were told once we checked luggage at airport, the next time we see it would be in our cabin on ship--we had to go through customs with it, take it to our hotel, then the ship picked it up there; sent a limo to pick us up to take us to hotel--limo had no room for our luggage; asked to tell them what liquor or beverages we wanted in our cabin--none appeared; latches on dressors were broken--they attempted to fix them twice but couldn't; refigerator was not cooling, so it had to be replaced; bathroom was left dirty from prior occupants, nothing in their literature stated you needed electrical adapters for U.S.; food selections were fair in sense of types available at given meal, but were presented well--too fancy for me; required to dress after 6pm--I want to be able to relax after running around all day and not have to rush to shower and change clothes in order to go to dinner. Part of our cruise was also 5 day land package to Denali. Spectacular scenery. The accomodations which the cruise line owns were nice for the wilderness, but were small and in significant need of sound deadening from upstair neighbors. The 2 reasons for my average rating: all the little things that went wrong should not go wrong with a luxury cruise line and I wrote Seabourn customer relations with all the issues that happened, and they didn't even have the courtesy to respond. Read Less
5 Helpful Votes
Sail Date: August 2018
We have just finished a 19 day Seabourn adventure to Alaska and as we anticipated it was what we have come to expect from Seabourn. For both of us it was our second visit to this wonderful state. The first 5 days were a part of the ... Read More
We have just finished a 19 day Seabourn adventure to Alaska and as we anticipated it was what we have come to expect from Seabourn. For both of us it was our second visit to this wonderful state. The first 5 days were a part of the Seabourn expedition program. We were met at the Anchorage airport and then whisked off to the Thomas Cook hotel where we met David the tour guide, coordinator, and all around handy guy. That evening we had a group dinner with 26 cohorts, soon to become friends. The next morning it was off to Denali via an 8 hour train ride through some gorgeous country. Wednesday was a free day for us to rest and take in the lodge. Excursions were available although Dee and I just took the day off. Thursday’s we were off into the park, not just a panoramic view but deep into the park. Where most tours go in about 15 miles our excursion went in about 63 miles. During that wonderful drive we ran into ptarmigans, caribou, grizzly, doll sheep, magpie, and the preverbal snow hare. Every minute of the 8 hours trip was fun and exceptionally interesting. Our guide had been leading these expeditions for 30 years and knew the park like the back of her hand. Our last day was a busy one as well. The alarm jolted us awake at 6:00 AM, we put our bags out, got breakfast then, on the bus for a three hours drive to Talketna. There our intrepid group boarded three planes to fly to Anchorage. The reason for the plane ride was to give us the opportunity to see the Alaskan back country and get a great view of a number of glaciers. We were taken aback by the beauty of the mountains and glaciers from a birds eye view. After an hour and a half of flying we landed in Anchorage and it was off to lunch, then on to the ship. In short the expedition was more than we expected in terms of quality, and the wonderful companion ship of our travel mates. It was truly a Seabourn experience. There is a lot to be said about knowing a group of people before you get on the ship. The companionship of the expedition group continued on into the cruise. If you are visiting Alaska via Seabourn and they offer this pre cruise adventure, take it. We have been on the Sojourn before, and like its sister ship the Quest it was a great cruise experience. Once on board we saw cruise members we had sailed with before and believe it or not they remembered us. Like previous trips the crew was very attentive and after a short period of time knew our names and our preferences. One of the surprises on this trip was the fact that our suite was upgraded from a veranda suite to a penthouse suite. Our joke was that it was so large that Dee and I had to carry gps devices to find each other. In truth the suite was fantastic. It had a separate bedroom, living area, a dining area, a two room bathroom, and a huge veranda. The itinerary was excellent as we were able to go places larger ships could only dream of. Add to that the off ship excursions via kayak and/or zodiac really made these excursions up close and personal. The picture opportunities were plentiful including glaciers, whales using bubble netting to get their lunch and a female grizzly with her two cubs just to name a few of the opportunities. The food, as in the past, was excellent. We are Colonnade people as we like the more casual dining experience. Our one complaint is that consuming this food seems to shrink our clothes. . As is our way we continued our “May We Join You” philosophy. We share a table every night with different people. On this trip we met lawyers, entrepreneurs, a gentleman and his wife who lived in South Africa, New Zealanders, Australians, and Germans. The most impressive couple however was the couple who exuded tremendous courage and strength in the face of health issue. As we have written before and will again, Seabourn knows how to make a cruise special. We love cruising with Seabourn so much that in 2019 we will be returning to the Quest to venture to Antarctica and the Amazon. Read Less
7 Helpful Votes
Sail Date: July 2018
My wife and I just recently finished the 11 day Ultimate Alaska Seabourn cruise on the Sojourn. Really a great experience! Ship was beautiful, our room was comfortable and well appointed, food was fantastic and the shore excursions were ... Read More
My wife and I just recently finished the 11 day Ultimate Alaska Seabourn cruise on the Sojourn. Really a great experience! Ship was beautiful, our room was comfortable and well appointed, food was fantastic and the shore excursions were organized and resulted in great experiences. The Bears of Anan and fishing for salmon in the Gulf of Sitka were 2 highlights. Service was excellent 90% of the time. Servers were all friendly, attentive and polite. Embarkation and disembarkation were well organized and painless. Although we attended just a few of the on-board entertainment shows, they were of high quality. All of the restaurants were excellent and generally speaking service was top notch. We had room service a couple of nights and it was prompt and the food was excellent. I had caviar delivered to my room several times and it was fantastic.There were just a few service shortfalls which prevent me from rating this a 5 star review. One night we decided to 'drop in' at the Thomas Keller Grill and we waited 10 minutes before the Matre'D even acknowledged us. I felt like we were waiting at McDonalds. We were also very disappointed in the internet and cell phone connectivity. I am very aware of the challenges providing reliable internet connectivity on ships and planes but for what Seabourn is charging, they can do a better job. We also had better cell service while fishing in the gulf of Sitka than on-board. Having said that I suspect we will return to Seabourn in the future. Read Less
15 Helpful Votes
Sail Date: May 2018
I've been on several Seabourn cruises in the past (this cruise put me over 100 days sailed with them) and while no cruise was perfect Seabourn in the past has been the best - for me. I like re positioning cruises (they tend to have a ... Read More
I've been on several Seabourn cruises in the past (this cruise put me over 100 days sailed with them) and while no cruise was perfect Seabourn in the past has been the best - for me. I like re positioning cruises (they tend to have a lot of sea days and I enjoy sea days). I saw one on the Sojourn going from Kobe to Vancouver. Bonus - its a short flight from Vancouver to San Francisco so I'd only have to do the long haul thing in one direction. Embarkation started almost precisely on time and aside from one passenger using his mass to knock people out of his way to be first was a nice and quick experience. Once on board I noticed that there was no one greeting passengers or directing them to any particular place. On past cruises staff was present to greet guests and direct them. After embarkation came the muster drill. Thankfully Seabourn doesn't require you to wear or even bring your brightly colored tripping hazard (life vest). The drill took place in the Restaurant and we didn't have to go out on deck and deal with the elements. In my suite I had a letter from Seabourn waiting for me. It informed me that there would be ongoing construction on the pool deck during the cruise and that areas would be closed off. So they're saying on a crossing/cruise with a large number of sea days the outside would be a loud smelly mess and that the Patio Bar/Grill (bar and restaurant for the pool area) would be unavailable some days. Wonderful. I was not given the option for a graceful exit from this cruise. The letter was more of a "SURPRISE" that you didn't want. This was not a good start to a luxury cruise. Even mid tier hotels will inform guests of any upcoming construction. I guess the small saving grace was that I couldn't hear the construction sounds or smell the odors they generated in my room. Others weren't so lucky. For this each suite was given $500. The dining experience had a few issues that would continue to be issues. The first was understaffing. I don't know if it was due to the launch of their newer bigger ship or a harder time finding crew or perhaps penny wise pound foolish but aside from the TK Grill the other dining venues seemed understaffed (when the restaurant manager is running around taking orders and the ships sommelier is busing tables - you're short staffed). Further a lot of the staff in both the Colonnade and the Restaurant were very green. How green? They'd bring the wrong food to passengers and then argue with them (in one instance eggs Benedict were served as Florentine. When the passenger complained after the argument they were given the Benedict - with strands of spinach still on the plate. Some would become irate if you didn't order your dessert with your appetizers/entrees. They'd start out with the word "NO" and then wait for correction rather than getting an accurate answer before stating something wasn't possible. Drink service in the Restaurant for dinner was the worst of any Seabourn cruise I'd been on. They no longer have the wine stewards and now rely on your overworked green wait staff to do most of the beverage work as well. Penny wise, pound foolish again. If your overworked servers were slow with the food, well now so followed your drinks. The food in the restaurant was to me for the most part: boring, unseasoned, bland and unadventurous at best. At worst it was the worst version of some dishes that I've ever had. Thankfully the Colonnade didn't seem to have the food issues (and a far lesser extent of service issues). However the only dining location on the ship that felt like it belonged on a luxury cruise was the TK Grill. Better ingredients, more staff per passenger, and probably because Thomas Keller insisted actual flavorful food. However the TK Grill (and TK night in the Colonnade) had its issues as well. When Michael Sandoval (one of Kellers staffers) was running things the food came out cooked perfectly. They day he left the ship (and on subsequent visits) all the Thomas Keller food was off. An exmaple of this would be the Ad Hoc fried chicken. Under Seabourn it was either rubber skin and raw meat or burnt skin dripping pools of grease. Under Sandoval it was crisp, moist, tender, flavorful and not overly greasy. I got the distinct impression that left to its own devices Seabourn can't meet the demands Kellers food requires. There were also reservation issues with the TK Grill. I had a reservation deleted and other passengers felt that staff was trying to coerce them into altering or giving up their reservations. The bars (especially Observation and Patio) along with their staff seemed to be the one area of the cruise experience that hadn't declined in quality. I generally don't partake in the ships entertainment so I don't have too much to say on that. I did play trivia and this time people seemed to actually treat it like a game rather than a deathmatch as on previous cruises. As this was a crossing (really a cruise to relocate the ship to its next seasonal AO) we didn't have that many ports. Seabourns shore excursions are rather generic. They do try to keep the number of passengers per tour down but don't offer lower limit tours like some lines do. My only issue with the tours was missing one because we ended up spending an extra day in Aomori (where they added but a single tour) - but you can't blame the weather on the line. We also lost a port because of that delay. We were supposed to visit Icy Point Straight but that was cut. Originally we were supposed to visit Glacier bay rather than Hubbard glacier. I don't know who didn't do what there but IMO Glacier bay is the far better glacier experience. Because to date this cruise was an aberration I did book a future cruise. Hopefully the ship will have righted itself and food/service will be back to their usual high standards. Read Less
6 Helpful Votes
Sail Date: May 2018
A Seabourn on-board credit of $250 @ guest was provided for on-going pool deck area and pool repairs with patio restaurant interruption. In our opinion, the compensation offered was inadequate for the scope of repairs and interruption. ... Read More
A Seabourn on-board credit of $250 @ guest was provided for on-going pool deck area and pool repairs with patio restaurant interruption. In our opinion, the compensation offered was inadequate for the scope of repairs and interruption. Seabourn's response to our survey review on this inadequaecy included the following: "We ... apologize for the onboard maintenance on Deck 8 that disturbed you during your recent sailing. Because our ships sail continually, certain tasks and improvements must be performed while at sea. We attempt to accomplish all necessary work in a manner that is least disruptive to our travelers, and we regret any inconvenience you encountered. With this, we regret that the compensation offered to you did not meet your expectations. ... While we are unable to offer additional compensation in this situation, we hope you will accept our deepest regrets for your disappointment." The necessary deck area repair was mentioned in a February negative review. Had we known that this disturbance, disappointment and interruption would have occurred, we would have avoided this sailing. The amount of compensation provided by Seabourn was very inadequate. Food was overall great, drinks as well. Entertainment was excellent; service top notch. Thomas Keller was THE SAME; Seabourn needs to revisit their contract with Keller. Will not eat there any more. Read Less
6 Helpful Votes
Sail Date: May 2018
We chose this cruise because of very good past experiences on Seabourn, particularly on the 210 passenger “little sisters”. When they introduced the larger (450 passenger) ships the loss of the country club ambiance was significant. ... Read More
We chose this cruise because of very good past experiences on Seabourn, particularly on the 210 passenger “little sisters”. When they introduced the larger (450 passenger) ships the loss of the country club ambiance was significant. One glaring but understandable change was the dramatically reduced use of passenger’s names, it was a very common and pleasant feature on the smaller ships but it would be unreasonable to expect it to continue with 450 passengers names to try and remember. It was a bit disappointing that on a 21 day cruise the bar staff didn’t eventually pick up on at least a few of the names of the nightly regulars. The other disappointing aspect of the bar service was that regardless of how busy the the place was, the Observation Bar closed at exactly midnight, no excuses, no exceptions, we’re closed! The strict closing time of the Observation Bar meant having to relocate to The Club for late night drinks, but you needed to hurry because after midnight they close as soon as the guest count drops below six people. Also, late arrivals (11:30pm or later) were clearly not welcome, particularly if you were a medium sized group. The staff didn’t groan but the facial expressions and negative body language were unmistakable. The turning up the lights, the partial closing of the shutters and the mopping behind the bar were other less than subtle indicators that we should leave. Given that all drinks are complimentary, it did occur to me that Carnival’s bean-counters may pressure the bar staff to shut down early and that puts those otherwise good staff in the unwelcome position of having to turf out guests who are reluctant to leave. This repeated experience was in sharp contrast to the hospitality enjoyed on previous Seabourn cruises. Similar issues were noted in the main dining room which was clearly understaffed and where a number of servers seemed inexperienced and overwhelmed. Most of the obvious rookie staff maintained a very good attitude, trying hard to be polite and cheerful at all times. Unfortunately, some of the senior staff appeared to have difficulty handling the stress and could be quite sullen or irritable. Once again I suspect the bean-counters are responsible for this. The food in all of the restaurants usually varied between good and very good, with an occasional course which qualified as truly outstanding. I did have a couple of disappointing steaks but that was only due to being served “medium well” instead of the requested “medium rare”. In the past Seabourn has allowed me to go “off menu” on those very rare occasions when none of the night’s offerings appealed. This is no longer allowed without 24 hours notice. Unfortunately I don’t know what will be on tomorrow’s menu or what food I’ll be in the mood for. I understand that going off menu is not something they want to widely encourage but having that option available was one of the things which used set Seabourn apart. Whilst on the subject of food, the main restaurant’s attempt to produce a decent soufflé was pitiful. I ordered several during the first week of the cruise, each time hoping somebody in the kitchen would realize that sponge cake and soufflé are not the same thing, even if the sponge cake is hollow and you open up the thick sponge top-layer to pour in the sauce. This resembles assembly line food, not the “A la minute” preparation which they claim. And now for a slightly sad but still mildly amusing incident related to the faux soufflé. When served with a sponge cake masquerading as a Poire William soufflé, it arrived very obviously alcohol free. “No problem” I foolishly thought, “I’ll just order a shot of Poire William and add it myself”. The obliging young server went away to fetch some but returned with the news that there was none available anywhere on the ship. The server’s discomfort was palpable when I asked for a shot from the generous supply that the kitchen must have on hand for tonight’s featured soufflé. A few minutes later the server returned in the company of the sommelier who (with a straight face) informed me that for soufflé they only use Poire William powder, hence my request for a shot could not be fulfilled. I do enjoy an occasional bit of fun so I feigned great interest in the powder product and requested the name and address of the manufacturer so that I could order some for home use. I suggested a cellphone picture of the label would be perfect. Unsurprisingly, the sommelier did not return with the requested information and avoided me for the rest of the cruise. In summary, my wife and I had a very enjoyable cruise, thanks in large part to some wonderful fellow passengers and several marvelous crew members. We still think Seabourn rates highly but the cutbacks are evident, from little things like the reduced quality of the caviar to the more serious problem of understaffing and early bar closings. We have paid a deposit for a future cruise in the hope that smarter management will reverse the decline but, if the bean counters continue to cut corners, it will probably be our last cruise on this once great cruise line. Perhaps this is all part of a plan to move towards a younger and less demanding demographic with which to fill their much larger and more impersonal ships. Read Less
7 Helpful Votes
Sail Date: May 2018
Seabourn is the ultimate experience. Worth every cent. Staff are superb and you just can’t go past Seabourn. It is the only cruise line for us now. I have never enjoyed a cruise or any holiday as much as the 21 days on Seabourn from Kobe ... Read More
Seabourn is the ultimate experience. Worth every cent. Staff are superb and you just can’t go past Seabourn. It is the only cruise line for us now. I have never enjoyed a cruise or any holiday as much as the 21 days on Seabourn from Kobe to Vancouver. The dining was perfect. Loved the patio area and the cocktails. Even on a cold night it was great and staff spoiled us with plush orange snuggly blankets and heaters. Day at Hubbard Glacier was one of those rare moments in life that remain with you forever. The Captain and crew made the day so perfect and Champagne to sip along the way. Sophie the cruise director was fantastic and like all staff knew our names within a day. Benita one of the wait and bar staff is to be congratulated for her attention and spoiling. Breakfast in the dining room with Marine was a superb way to start the day. Dritian and the 2 young girls in the coffee shop were lovely and knew our regular order and had it ready before we could blink. I can truly say that the cruise exceeded all our expectations. Seabourn organised the lot from airlines to transfers and not one hitch. Seabourn are heaven. Read Less
3 Helpful Votes
Sail Date: May 2018
This was our 1st cruise on Seabourn. We had heard great things from people we met on other cruises about Seabourn and wanted to give it a try. We live in Asia so the 21 day Kobe Japan to Alaska cruise sounded great. We flew to Osaka and ... Read More
This was our 1st cruise on Seabourn. We had heard great things from people we met on other cruises about Seabourn and wanted to give it a try. We live in Asia so the 21 day Kobe Japan to Alaska cruise sounded great. We flew to Osaka and took the high speed ferry across to Kobe. Stayed one night in Kobe and headed for Kyoto the next day on the train. A little rainy but had a great time in Kyoto for 2 days seeing the sights and then back to Kobe. The next day we made our way to the cruise center where the Sojourn was patiently waiting for us. Check in was the best we have ever experienced. As we made our way into the building we were welcomed and directed to the checkin area. We had no wait time at all for the check in and boarded the ship. We were greeted by the Hotel Director and Cruise Director Sophie then offered a flute of champagne. We had 2 hours before our stateroom was ready so we had lunch in the Colonnade and explored the whole ship. I will say the ship is beautiful and well maintained. We were in 533 which was the most forward stateroom on deck 5. We had a wonderful balcony and the room was excellent. Large bathroom with double sinks, bathtub, separate shower and all done in marble / granite. A walk-in closet with personal safe and bathrobes and slippers. The bed was excellent, very comfortble. The living area, which closed off from the bedroom with heavy drapes, consisted of a sofa on one side and table and 2 chairs on the other. TV and the bar/refrig were situated between the two room segments. The bar & refrig had our favorite liqueurs, beers and sodas. A bottle of Champagne was on ice for us. All in all we loved the stateroom! Wandering around the ship we amazing at the beauty of the design and the quality of the materials to constructct it. Wonderful! We had a non-eventful safety briefing in the dining room and the ship departed for our first stop in Japan. Weather was a hit or miss situation during our Japan stops. We loved Japan and the friendly people. We plan to return soon. The Pacific crossing was 7 days and we definitely were happy to get off the ship in Kodiak. Kodiak was having their annual Crab Festival and the freshly cooked crabs were delicious. The weather in Alaska was excellent, we got lucky. Hubbard Glacier was on a perfect almost cloudless day and the captain rotated the ship a couple times so everyone could get a great view. Juneau was perfect weather too unlike the last time there when it was heavy rain the entire day. Mendenhal Glacier was well worth the time, especially Nugget Falls. The cable up to Mt. Roberts was a great view and mostly a gift shop and hiking trails on the top. Dining on the ship was pretty good overall. The Colonnade was alright but we thought it buffet area was too limited. In 21 days we only went here 3 - 4 times. Breakfast we normally ordered in the room. Lunch we like the patio or were off the ship. Dinner we dined mostly in The Restaurant and found it most of the time excellent. We had Evalu as our server who was outstanding. Seabourn was trying a new system which was the servers worked alone without an assistant but had fewer tables. I don't think it was as good & was harder on the server. They said it was a test. One thing we will comment on is the quality of meat in the dining room. ( We have noticed this on several different cruise lines.) Seems they reduce the quality of the steaks in the dining room and you need to go to the specialty restaurants to get truly good steaks. The meat seems to be lower quality cuts tenderized and this effects the taste of the meat. Any way this pushed us to go the Thomas Keller's Grill. Thomas Keller's had superb steaks and the lobster ( though I have seen shrimp bigger) and the service was second to none. Jonathan keep our glasses filled with our favorite beverage. However.... when it came to the Ceasar Salad it was the worst I have ever had, hard to recognize it as a Ceasar Salad. Too much olive oil poured over it as it was being mixed. Tried their Chopped Iceberg salad with blue cheese dressing. It was terrible. Half a head of lettuce with the center filled with olive oil and vinegar. Then you add the blue chees dressing?? The second time to TK I asked that no oil or vinegar be used and the salad was then superb. We ate 4 times at TK and was not impressed on the first visit but loved the last three because we asked that they alter the preparation. ( no salt or pepper on the steaks, all oils or any dressing on the side for the salads. It was funny in that the main chef brought my altered salad to me... probably wanted to see who was upsetting Thomas K. ) LOL Seabour Square was the meeting place with the coffee bar, Internet station, retail stores, future cruise & guest relations. Entertainment was good but we only went twice in 21 nights. Issues that tainted a perfectly good cruise: Our stateroom location was terrible. From the very first night we had noise all night. Not the neighbors but the doors. We were located across from a very busy crew access door and the heavy water tight doors were adjoining our room wall. We heard banging doors all night. After talking with guest relations they adjusted the crew doors and that fixed that part of the issue. However the water tight doors were closed every night at 11pm or 12am and anyone going down the hallway need to go through these doors. The doors automatically closed hard to insure they were tight. This issue never was remedied. Also the work being done on the pool deck was loud and the chemical / glue smell was terrible so nobody was able to enjoy the pool area or patio grill. They did give every cabin a $500 OBC and apologized which was nice but did not make up for the loss to the cruise experience. So bottom line is that we had a nice cruise which was marred by a few items. The first was cancelling Glacier Bay in Alaska which was the main reason we booked this cruise. Will we go on Seabourn again? Yes.... but we will be more careful on cabin selection and we will complain more forcefully if there is a problem. Seabourn ships are more like big Yachts and they are beautiful. Service is excellent. Food is excellent if you tell them how you want it. Read Less
4 Helpful Votes
Sail Date: April 2018
This 6 night cruise from Bali to Darwin was our 24th cruise with various Cruise Company’s. We had high (but not unrealistic) expectations for our 1st Seabourn cruise and the Sojourn excelled in every area. The Staff were the ... Read More
This 6 night cruise from Bali to Darwin was our 24th cruise with various Cruise Company’s. We had high (but not unrealistic) expectations for our 1st Seabourn cruise and the Sojourn excelled in every area. The Staff were the friendlies, whilst still being very professional, we have ever encountered. This made for a very relaxed and social atmosphere on board between the Staff and passengers. Our cabin 722 was a great haven to come back to with a lovely decor, plenty of storage and kept spotlessly clean by Tamzn. Every meal was consistently at a very high standard. It was like eating in a 5 Star Restaurant, accompanied by great wine, every night. The music and entertainment throughout the ship was very good. We booked a ship’s excursion for the only Port of call, Palopo in Indonesia. A 3 hour 3 wheeled rickshaw tour visiting the local sights. It was a lot of fun with the local community lining the streets waving and taking photos. Sojourn was just the 2nd ship ever to call into their City and it was a welcome like we have never experienced before. Being part of a group of 100 rickshaws and being so warmly welcomed was another highlight of our holiday. Management should be justifiable proud of their Staff and Ship. It was a wonderful experience Read Less
Seabourn Sojourn Ratings
Category Editor Member
Cabins 5.0 4.7
Dining 5.0 4.1
Entertainment 4.0 3.8
Public Rooms 5.0 4.7
Fitness Recreation 4.0 4.1
Family 2.0 4.1
Shore Excursion 3.0 3.7
Enrichment 5.0 3.9
Service 5.0 4.5
Value For Money 5.0 3.8
Rates 5.0 4.0

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