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Sail Date: March 2019
Great Premium flight from Birmingham well worth the extra though why you should have to pay on top of £175 surcharge to reserve a seat baffles me. Smooth transfer to cruise terminal then super quick boarding less than 5 minutes after ... Read More
Great Premium flight from Birmingham well worth the extra though why you should have to pay on top of £175 surcharge to reserve a seat baffles me. Smooth transfer to cruise terminal then super quick boarding less than 5 minutes after getting off coach. Found cabin nice and spacious with large balcony. All ok there, luggage arrived within an hour or so. Muster drill delayed until a18:30 by late arrival of another flight so first evenings dining was a bit chaotic, no ones fault but quality of food was a sign of things to come unfortunately. Apart from Beach house (which we visited twice - very good) the quality of both MDR & buffet was underwhelming. Menus read well but failed to deliver most of the time. Entertainment. We like to see production shows and cabarets but except for 2 nights when a 7pm show was put on we had to choose one or the other as were on late dining. We’d book early or free time dining if booking P&O again though we did enjoy the company on our table. Ashore. Booked 2 excursions through P&O and 2 independently. St Lucia northern tour was very good with varied stops and good value. Taste of Antigua was poor value for money at £45 each for 20 minute bus ride to back street garden restaurant to tast 3 small nips of rum and a small selection of so so food. Did our own thing at St Maarten & Ponta Delgada. Tried most bars - planet was our favourite and felt prices were reasonable. Cannot see point of introducing package @ £40pppd unless they are going to boost bar prices to encourage take-up. We do not hold back but only spent around £350 on wine and bars in 13 nights. We tend to select cruises by itinerary so won’t say no to P&O again but we’re not sold on the brand yet. Read Less
2 Helpful Votes
Sail Date: January 2019
Not a moan but flight (tui) delayed at Manchester. Arrived Barbados almost on time and was transferred to the ship bypassing the airport, (great) arrived quayside as the computer system crashed but was kept up to date with progress and ... Read More
Not a moan but flight (tui) delayed at Manchester. Arrived Barbados almost on time and was transferred to the ship bypassing the airport, (great) arrived quayside as the computer system crashed but was kept up to date with progress and water given out and we were looked after, we were then booked in manually and boarded. First impression of the ship was very smart, the cabin was an outside with sea view, was small but big enough to sleep in and get changed. Our opinion is we will not be in there all day, it's only for changing and sleeping, Freddy the cabin boy was brilliant and looked after the room to a high standard, 3 times a day with turn down service. The entertainment team were fab Jo B, Liam, Caroline, Riccy, Ali, DJ Phil Wes and Giovanni were fabulous, kept us entertained. Sea days were a bit packed with sun loungers at a premium, we had to sit on chairs a couple of times, but understandable. The waiter service for drinks was fine though short wait on sea days again understandable with the capacity, yes the decks were chokka at times. The restaurants were very well laid out with the option to share with other guests which was great to meet other people and learn from their past experiences. Food was (as in previous reviews) repetitive but very nice, (i only had the same meal once) the waiters were very obliging and helpful, nothing seemed to much trouble for them. Breakfast in the self service on deck 15 was sometimes a struggle to find a table but most people shared anyway. I had one gripe which was the toast. Was cooked ok but the bread crust was solid i did mention it and was told to ask for fresh as they have someone doing the toast all the time. Drink prices were a bit more than pub price but not extremely over priced, the bar staff were a pleasure to deal with and entertainment of an evening was very good though could have been at times on the bigger theatre as Manhattan bar wasn't big enough for the better artists. In our opinion the overall state of the ship was not as bad as people say. We were very impressed with the ship, the crew, entertainment and food. The itinerary was great with the weather being fabulous with only one Caribbean shower in two weeks. If you want to go ashore just check the Horizon information to see if you need your passport or not and it gives most information you need. Read Less
Sail Date: December 2018
We had been on cruises before but our first wirh p and o.we had an inside cabin on deck 12. Really big for an inside cabin with walk in wardrobe area. Bathroom big enough with toiletries. Lovely lady that cleaned our room . We found ... Read More
We had been on cruises before but our first wirh p and o.we had an inside cabin on deck 12. Really big for an inside cabin with walk in wardrobe area. Bathroom big enough with toiletries. Lovely lady that cleaned our room . We found embarkation ok, given a drink and floral knecklace all good humoured. Ok there were children but they had there own pool area we just went to the adults only area . The boat is plenty big enough for everyone Never found the children a problem. We had 8.30pm seating at night on a table for 6. This was great to meet people all the food was great. You could eat at any time of the day. Only problems were the sunbed shortage on sea days, which was addressed by the staff they put a ticket on the sunbeds with towels on that had been left after half an hour they took the towel and bellongings away. Great New year's eve party. The cruise is what you make it different for everyone we had a great time and have booked again for next year. Read Less
Sail Date: December 2018
We like to go to the Caribbean for some sunshine and have done so for several years with P&O. Earlier in the year we also cruised on Arcadia to New York and Eastern Canada booking for the first time a suite, which was excellent a ... Read More
We like to go to the Caribbean for some sunshine and have done so for several years with P&O. Earlier in the year we also cruised on Arcadia to New York and Eastern Canada booking for the first time a suite, which was excellent a real joy, so when on this cruise we were offered an upgrade from mini suite to a suite ( at an extra but reasonable cost) we thought great, the choice was limited but we chose C750, which is at the rear of the ship. We were aware that as in all cases upgrades will not be for the most ideal cabins, in this case the balcony has a large stanchion obstructing the right hand side. Being aware we were prepared so on entering the suite, we found it to be quite large and spacious and set out very different from Arcadia suites. We were surprised to find that the the shower and whirlpool bath was separated from the toilet but thought and indeed found, there were advantages in this. The disappointment was that there in no provision whatsoever for your toiletries, no shelves no cupboards etc so had to store them in the main room . The main room was large, spacious, plenty of drawers, large dressing table plus a large desk. The bed was great plus you could ask your butler for a choice of pillows. The wardrobe was adequate in a small but walk in cupboard. The balcony however was more obstructed than we thought it would be, not only did it encompass one large stanchion on the right hand side blocking the sliding doors by the bedside, but it also encompassed the major part of another on the left side. There were two steamers but in truth only one was usable, plus a table and two chairs rather cramped. So if you go for a suite with a great balcony, do not chose this one. I am appraised that C751 is exactly the same. The service was great and overall we really enjoyed the cruise. The only other issue is when you land at Barbados you are taken immediately to your transport to the ship, which is definitely not great, as there is no room for your hand baggage and these days most folk have rollalongs so very cramped and uncomfortable. Have made this comment to P&O. Read Less
4 Helpful Votes
Sail Date: December 2018
We chose this cruise for it's itinerary and value - nine destinations in 14 days. The Azura proved to be a very decent ship. The Atrium could be bigger, for dancing and activities, but is nicely designed. The Glass House was a ... Read More
We chose this cruise for it's itinerary and value - nine destinations in 14 days. The Azura proved to be a very decent ship. The Atrium could be bigger, for dancing and activities, but is nicely designed. The Glass House was a highlight, cleverly designed and a different sort of bar, where sometimes on cruise ships everywhere feels pretty much the same, but the Glass House is a bit more sophisticated and designed to fit plenty of people in but without ever feeling packed. Does nice food at a reasonable extra cost. Drink prices across the ship are reasonable too - wine at the tables from £17 a bottle is very good these days, and beer no dearer than pub prices. Brodies pub was always buzzing if you like that sort of thing - the casino attached is fine but not big. Malabar and Manhattan bars were always showing some live entertainment or movie*. Freedom dining in the Peninsular or Meridian restaurants was good if unexceptional - not the best or the worst we've had. Met lots of interesting people by sharing tables.Service was fine, but not perhaps as personal as when you do fixed dining and get to know the waiters. Sindhu restaurant (£20 extra each) was excellent, particularly for veggies. On deck, we never felt like there were 3000+ on board. I didn't appreciate from pictures why there were two separate pool areas - from the quiet one with the Sea Screen* you can't hear the louder one where all the music and bands play, so you have a choice according to your mood. *We were informed a couple of weeks before sailing that the outdoor screen on deck would be out of action for our cruise. It didn't exactly ruin our holiday but we were extremely disappointed that they couldn't get this right for the Christmas cruise - the priciest of the year. Rumours varied as to how long they had known it was faulty. I don't think this would happen on other lines. A negative for us was the regular PA announcements at 7am every time we docked (9 days out of 14!). We've never experienced this before - we normally enjoy a lie-in on our holidays, but no chance on Azura I'm afraid. Even though the announcements were in the corridor and not in the room, they were loud enough to hear inside. This will make us think hard about choosing P&O again, which is a shame, because it was otherwise very good. Other negatives? As non smokers we're not keen on the policy of letting people smoke on the starboard side of the pool deck - it's not like the smoke stays on that side. But I suppose a lot of P&O customers appreciate it. For a big-ish ship, P&O seem to have created the pokiest and most awkward buffet restaurant at sea, compounded by their unique insistence on providing trays for confused people to shuffle around the aisles with, while every other line just lets you grab a plate and move around much more easily. Otherwise the food and drink was no different to any other ship. One highlight was the shore excursions, which were much cheaper than some lines like Princess. We went kayaking, snorkeling and river tubing and enjoyed them all. The ports we stopped at were good, although if you didn't book an excursion in some of them there wouldn't be a lot to do after half an hour (Tortola, St.Vincent...) We don't go to see many shows - the Adele tribute Helen Ward-Jackson was excellent and the Tina Turner tribute pretty good too, but the 'Astonishing' magic show was poor - the tricks were obvious and the sound quality of the singers was harsh. Embarkation in Barbados was as good as it could be at 8pm on a warm evening after a delayed 9-hour flight. P&O are always well organised at getting everyone on/off properly. Leaving was fine, but due to the late flight home hanging around from 8am until 3pm would have been a bind if we hadn't discovered a long lost friend in Bridgetown who invited us over! Read Less
11 Helpful Votes
Sail Date: December 2018
We just returned home from a fabulous 15 night Pre-Xmas Caribbean cruise aboard the P&O ship Azura. We flew into Barbados on a Tui Dreamliner from Manchester on the 1st December. The flight was comfortable and well serviced with ... Read More
We just returned home from a fabulous 15 night Pre-Xmas Caribbean cruise aboard the P&O ship Azura. We flew into Barbados on a Tui Dreamliner from Manchester on the 1st December. The flight was comfortable and well serviced with complimentary food and drink. The price for 15 nights in a seaview cabin inclusive of flights, transfers and meals was £1750 pp with an on-board spend allowance of £140 pp. The Azura was built in 2010 and has a crew of 1200 and a passenger capacity of 3100 and has worn its 8 years well and is a lovely ship. We were located in cabin P325 conveniently on the same level as the atrium and close to all the shops and reception. There are several dining rooms providing fixed or flexible, waiter served dining for breakfast and dinner, a casual self-serve buffet restaurant and four posh restaurants for which there is cover charge. We tried all of them. The standard dining (included in the price) was varied and the service excellent but the standard food whilst OK wouldn’t blow you away. The 24 hour self-serve buffet had a good variety but quality wasn’t great, but you will like it if you are not fussy. The best of the posh restaurants imho was the The Glass House which served great food, wine and drinks, contemporary décor, great service and was the best value with a relatively modest cover charge which varied with what you had. The Indian fushion restaurant, Sindhu, was also very good, superb service, excellent choice of food, wine and other drinks, and a reasonable cover of £20 per head. The Epicurian restaurant was pretentious and over priced at £28 per head and, they couldn’t cook a steak properly. The Beachhouse was OK, roughly equal to your average pub grub with a cover of £7.50 per head. Drinks were wide and varied and seemed fairly priced. As a real ale drinker I didn’t expect to be bowled over but to be fair I found a couple bars serving reasonable bitter/ale but you have to ask them to serve it with a big head and let it warm up a bit, its always too cold. There were four formal black tie nights, which we personally don’t go for, so on those nights we dined in either the Glass House or Beach House, which did not require the penguin look. The itinery had four sea days. To be honest the first was day was not much fun, it was overcrowded on deck and if you didn’t get out with your towel before 9.00 you struggled to get a sunbed. The other three days got better as many passengers couldn’t be bothered and then there was space for everybody. There is an exclusive area called the Retreat which you pay for. It is spacious and never over-crowded but at £175 per person for 14 days it wouldn’t be! We tried to book it for just the 4 sea days but it was all or nothing we were told. I have to say service in all areas, be it restaurants, bars, coffee shops, general shops cabin stewards etc was first class and friendly and they couldn’t do enough for you. We had a seaview cabin. It was reasonably spacious, we went for a single beds layout, the shower and toilet was adequate and the walk-in style wardrobe and cupboard and safe more than good enough. There were brew facilities, a mini bar, hair drier, TV and climate control, and enough power points (UK) The ship was very stable and at times you had to look outside to see if it was moving. But enough about the ship, the ports of call are what its really about and with the exception of Tortola (which had still not fully recovered from last years hurricane) all were extremely interesting. In each case we took a private island tour provided by the many private hire taxis, in comfortable air conditioned SUVs carrying on average 8 persons at a cost of $25 per head. All had great guides speaking better English than wot I do! Now I know P&O will warn you all about the risks in doing this, but after all they want to sell their own over-priced alternative, we had no problems. Our fave island was Antigua and we loved St Kitts. Our daily weather was just great with average temp of 28C, an odd shower and a refreshing breeze. Worth a mention was the 40 minute transfer to the ship from the airport in Barbados. Following an 8 hour flight P&O seem to think its OK to cram you all in a crammed bone shaker of a bus, with insufficient storage space for your travel case, no working seatbelts (well ours didn’t) with a driver who was in some sort of hurry whilst chatting on his phone. Not good enough P&O. But the check-in and embarkation was very efficient. So, there is no perfect cruise, it is a compromise, but as long as the good outweighs the bad then you are laughing, and on this cruise it did, very easily, and any little niggles were always satisfactorily resolved. So in a nutshell what was good :- All round service in bars and restaurants The Glass House and Sindhu restaurants Resident band Pulse Entertainment On-board activities Breakfasts (water service) Drinks Ports of call – all good Sail-away parties Cabin comfort Spa and gym Efficiency of embarking and disembarking at all ports Ships décor Galley tour (fantastic insight into what goes on behind the scenes) Manhatten lounge Live footy coverage in Brodies The huge number of bars and places to eat Daily news letter. Not so good :- The sea screen (movies under the stars) was not working – a major disappointment The Epicurian restaurant Many of public areas and bars were cold Transfer to ship in Barbados Onboard shops were over-priced Ships yours were over-priced Abysmal service on return flight Reception undermanned at peak times. So the big question is, would we do it again. We are missing it already and are planning our next one. Read Less
3 Helpful Votes
Sail Date: September 2018
Enjoyable cruise from start to finish. Swift embarkation and luggage soon followed. Balcony cabin on B deck kept spotless by our cabin steward. I can't comment on the entertainment as it's never my thing so I don't ... Read More
Enjoyable cruise from start to finish. Swift embarkation and luggage soon followed. Balcony cabin on B deck kept spotless by our cabin steward. I can't comment on the entertainment as it's never my thing so I don't go. The food was all good from the grab and go to the main resturants. We had two meals in Epicurian and one in Sindu, both of these select venues are well worth the extra fee. We spent sea days in the area near the oasis pool as this is a quieter area but the main pool near breakers bar is good for anyone with children. There seemed to be lots going on during the day and evenings for passengers if they chose to participate. We preferred to just relax. Overall I think the ship caterers well for a wide group of people and you can choose to be as active or quiet as you wish. Read Less
5 Helpful Votes
Sail Date: September 2018
I needed a break so short notice I booked the week prior to leaving. The whole process effortless and on arrival at Southampton this was further established as a very well run operation. I was a little concerned over travelling solo but ... Read More
I needed a break so short notice I booked the week prior to leaving. The whole process effortless and on arrival at Southampton this was further established as a very well run operation. I was a little concerned over travelling solo but apart from paying the extra to travel alone there honestly was nothing to worry about. My balcony cabin was perfect 9 steps from the terrace pool bar and restaurant from Riviera deck with easy access to Lido and above. Why kickstart well this cruise is the first real break in 2 years, have thrown myself in to work and given little back. So I purchased the drinks package in my case great value, great brands Tarquins Gin and Doom Bar Ale are a pre requisite for fun. The food excellent, Peninsula Restaurant and the waiting team Emmanuel Table 44 too good to be forgotten. Entertainment well hence the four from five rating it was enhanced by the presence of the Osmond's but the headliners although talented seemed to lack the soul they were trying to portray. Back to travelling solo I made some great friends and we all certainly were men not without hats! Itenary six days of great weather, only one wet day it would have been great if more entertainment were available on wet days. The Gym pool sauna and steams in the Oasis were fantastic and being surrounded by genuinely lovey people made the recipe for a great week. Book again? Yes Recommend? Yes Sparrowhawk on my Balcony? Yes Thank you Azura Read Less
Sail Date: August 2018
Overall this was a lovely cruise. It was clean, calm and well organised. The embarkation process was smooth and easy . We visited beautiful places in the Norwegian fiords . If I had to criticise something it would be 3 things. 1. The ... Read More
Overall this was a lovely cruise. It was clean, calm and well organised. The embarkation process was smooth and easy . We visited beautiful places in the Norwegian fiords . If I had to criticise something it would be 3 things. 1. The drinks package . We paid £560 approx for a week of free drinks for 2 adults and 1 child . It does work well but they do fail to tell you everything and when we challenged items on our bill , the assistant bar officer just quoted the small print in the T&C and said you should have read it . We argued £12 as charged for wine on the self service machines which even that don’t say not included he just said you should have read your paperwork, a poor attitude for the sake of keeping a loyal and valuable customers for the sake of £12. Hey ho Royal Caribbean here we come . The 2nd was the ship staff are overall polite , nearly all Indian , however some don’t apply common scence and stick to there rules especially at the costa caffe where I felt the attitude was poor overall . 2. The gym equipment is tired and allot not working, it needs some attention Overall though a lovely cruise and only spoiled by a few silly staff. The staff in the Glass house was lovely and did have scence so it’s not everyone Read Less
8 Helpful Votes
Sail Date: August 2018
My husband and I went on this cruise together. This was only our second cruise we have done and the first with P and O so we can't really compare to other ships. We chose to have a balcony cabin so we could relax and watch the views ... Read More
My husband and I went on this cruise together. This was only our second cruise we have done and the first with P and O so we can't really compare to other ships. We chose to have a balcony cabin so we could relax and watch the views go by. We thought the views reminded us of the trip we did on the Caledonion way in Scotland, my husband said it was like the Caledonion way on steroids! We were on Riviera deck which has the over hang on the balcony which we were very glad to have. During the trip there was often rain and it meant we could still sit out and enjoy the sights without getting wet, when we looked down on the more open balcony's we saw people with their umbrellas, or trying to dry off their chairs with towels. The cabin itself was clean and very comfy. We asked our cabin steward to empty the mini bar and keep us topped up with ice each day. We took along along a litre bottle of gin and whiskey with little tins of mixers which was great for pre dinner drinks in the cabin. We chose the 2nd sitting for dinner I had hoped this would mean no young children in the restaurant. Don't get me wrong i love kids and have worked with them all my life but as I can only go on holiday during school holidays it can be difficult to have a "break" from them. Unfortunately our table for two was right next to a family with a 4 year old and 6 year old, while on the whole they were pretty good there were times when they were crying at the table ( properly because they were so tired) and also they were playing on tablets with the sound up which was not great for a relaxing dining experience. I think P and O should have a a late dining choice in one of their restaurants for adults only. The food we could not fault I don't know why anyone would pay any extra to go to one of the other dining venues. So much choice and I was amazed that nothing ever ran out. The waiters and the wine waitress were very friendly and helpful. We also tried the afternoon tea on a couple of occasions which was also very good. We had not realised until a couple of days into the cruise that we could go to one of the dining rooms for waiter service lunch. This was so much better than the scrum of the buffet restaurants. This was a terrible dining experience the food was great but trying to get a table was impossible we ended up walking up and down with our trays of food and by the time we found somewhere to sit our food was cold. Once we discovered the other dining option we did not venture in here again! We did not do any of the excursions preferring to do our own thing in the ports. We did lots of walking and saw some amazing views. It was easy getting on and off the ship as no tenders involved. We are not really people who do all the competitions that are on during the day especially sea days but we enjoyed a two part talk by Chris Lubbe who was Nelson Mandela's body guard, he had an amazing story to tell. We also watched the film "The greatest Showman" on the last sea day which i had been wanting to see. We watched all the shows which were of a high standard and enjoyed them all. As we were on late sitting for dinner we always went to the late show at 10.30 and never had a problem of finding anywhere to sit. We then always moved onto one of the bars to listen to music by the live bands. We particularly enjoyed the band "run around kids". We enjoyed the the cruise and felt it was good value for money we are planning to do another one next year with P and O. Read Less
Azura Ratings
Category Editor Member
Cabins 4.0 0.0
Dining 4.0 0.0
Entertainment 4.0 0.0
Public Rooms 4.0 0.0
Fitness Recreation 5.0 0.0
Family 4.0 0.0
Shore Excursion 3.0 0.0
Enrichment 3.0 0.0
Service 4.0 0.0
Value For Money 4.0 0.0
Rates 4.0 0.0

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