1. Home
  2. Cruise Lines
  3. P&O Cruises
  4. Azura Review
  5. Azura Cruise Reviews
11 Helpful Votes
Sail Date: December 2018
We just returned home from a fabulous 15 night Pre-Xmas Caribbean cruise aboard the P&O ship Azura. We flew into Barbados on a Tui Dreamliner from Manchester on the 1st December. The flight was comfortable and well serviced with ... Read More
We just returned home from a fabulous 15 night Pre-Xmas Caribbean cruise aboard the P&O ship Azura. We flew into Barbados on a Tui Dreamliner from Manchester on the 1st December. The flight was comfortable and well serviced with complimentary food and drink. The price for 15 nights in a seaview cabin inclusive of flights, transfers and meals was £1750 pp with an on-board spend allowance of £140 pp. The Azura was built in 2010 and has a crew of 1200 and a passenger capacity of 3100 and has worn its 8 years well and is a lovely ship. We were located in cabin P325 conveniently on the same level as the atrium and close to all the shops and reception. There are several dining rooms providing fixed or flexible, waiter served dining for breakfast and dinner, a casual self-serve buffet restaurant and four posh restaurants for which there is cover charge. We tried all of them. The standard dining (included in the price) was varied and the service excellent but the standard food whilst OK wouldn’t blow you away. The 24 hour self-serve buffet had a good variety but quality wasn’t great, but you will like it if you are not fussy. The best of the posh restaurants imho was the The Glass House which served great food, wine and drinks, contemporary décor, great service and was the best value with a relatively modest cover charge which varied with what you had. The Indian fushion restaurant, Sindhu, was also very good, superb service, excellent choice of food, wine and other drinks, and a reasonable cover of £20 per head. The Epicurian restaurant was pretentious and over priced at £28 per head and, they couldn’t cook a steak properly. The Beachhouse was OK, roughly equal to your average pub grub with a cover of £7.50 per head. Drinks were wide and varied and seemed fairly priced. As a real ale drinker I didn’t expect to be bowled over but to be fair I found a couple bars serving reasonable bitter/ale but you have to ask them to serve it with a big head and let it warm up a bit, its always too cold. There were four formal black tie nights, which we personally don’t go for, so on those nights we dined in either the Glass House or Beach House, which did not require the penguin look. The itinery had four sea days. To be honest the first was day was not much fun, it was overcrowded on deck and if you didn’t get out with your towel before 9.00 you struggled to get a sunbed. The other three days got better as many passengers couldn’t be bothered and then there was space for everybody. There is an exclusive area called the Retreat which you pay for. It is spacious and never over-crowded but at £175 per person for 14 days it wouldn’t be! We tried to book it for just the 4 sea days but it was all or nothing we were told. I have to say service in all areas, be it restaurants, bars, coffee shops, general shops cabin stewards etc was first class and friendly and they couldn’t do enough for you. We had a seaview cabin. It was reasonably spacious, we went for a single beds layout, the shower and toilet was adequate and the walk-in style wardrobe and cupboard and safe more than good enough. There were brew facilities, a mini bar, hair drier, TV and climate control, and enough power points (UK) The ship was very stable and at times you had to look outside to see if it was moving. But enough about the ship, the ports of call are what its really about and with the exception of Tortola (which had still not fully recovered from last years hurricane) all were extremely interesting. In each case we took a private island tour provided by the many private hire taxis, in comfortable air conditioned SUVs carrying on average 8 persons at a cost of $25 per head. All had great guides speaking better English than wot I do! Now I know P&O will warn you all about the risks in doing this, but after all they want to sell their own over-priced alternative, we had no problems. Our fave island was Antigua and we loved St Kitts. Our daily weather was just great with average temp of 28C, an odd shower and a refreshing breeze. Worth a mention was the 40 minute transfer to the ship from the airport in Barbados. Following an 8 hour flight P&O seem to think its OK to cram you all in a crammed bone shaker of a bus, with insufficient storage space for your travel case, no working seatbelts (well ours didn’t) with a driver who was in some sort of hurry whilst chatting on his phone. Not good enough P&O. But the check-in and embarkation was very efficient. So, there is no perfect cruise, it is a compromise, but as long as the good outweighs the bad then you are laughing, and on this cruise it did, very easily, and any little niggles were always satisfactorily resolved. So in a nutshell what was good :- All round service in bars and restaurants The Glass House and Sindhu restaurants Resident band Pulse Entertainment On-board activities Breakfasts (water service) Drinks Ports of call – all good Sail-away parties Cabin comfort Spa and gym Efficiency of embarking and disembarking at all ports Ships décor Galley tour (fantastic insight into what goes on behind the scenes) Manhatten lounge Live footy coverage in Brodies The huge number of bars and places to eat Daily news letter. Not so good :- The sea screen (movies under the stars) was not working – a major disappointment The Epicurian restaurant Many of public areas and bars were cold Transfer to ship in Barbados Onboard shops were over-priced Ships yours were over-priced Abysmal service on return flight Reception undermanned at peak times. So the big question is, would we do it again. We are missing it already and are planning our next one. Read Less
7 Helpful Votes
Sail Date: December 2018
Chose this cruise as its the only practical way to see the Caribbean. Azura is an eight year old ship showing some signs of wear. The colour scheme is brown and more brown... not the most exciting colour. Embarkation was trouble free as ... Read More
Chose this cruise as its the only practical way to see the Caribbean. Azura is an eight year old ship showing some signs of wear. The colour scheme is brown and more brown... not the most exciting colour. Embarkation was trouble free as was delivery of luggage. Cabin was excellent with a large balcony. Clive, our cabin attendant was excellent, a really hard and conscientious worker Nicely appointed bars and public rooms with the Atrium being the centre of attraction. Staff were excellent, friendly and hardworking, mainly Indian and Asian nationalities Entertainment was good, although a bit working mens club ish. Venues were clean and well presented Food was of a good standard, always available. The food in the Meridien dining room was a bit samey with most of the choices being fish. Drinks on board were very reasonable, comparable to a pub or restaurant in the UK So far so good....... but now it starts to go downhill. This is not a reflection on P&O but when you offer inside cabins at £999 including flights it is a bit of a bargain. I suppose these cabins need to be filled. This may sound a bit snobbish, but a good part of the ship was like Butlins on sea, Huge people shovelling impossible amounts of food down from morning until night, Children with no discipline running, shouting and screaming around the pools. Many arrays of tattoos always on display. The trips sold on board are very expensive, apart from a small number similar trips are available on the quayside at half or less. Some of the islands visited were dumps, namely Grand Turk, Tortola and St Vincent. One final point, attributable to all cruises, is the sheer amount of fuel used, say 12 planes from the UK using 50000 gallons each plus the ship cruising 3000 miles at 100 gallons per mile, adds up to a colossal 900000 gallons for your 2 weeks cruise. For the above reasons I probably will not cruise the Caribbean again. Read Less
8 Helpful Votes
Sail Date: November 2018
Travel date 2nd November 2018-16 November 2018 We have travelled on P@O AZURA ship previously and had a great experienc. This time has been the worst time ever on any cruise ship we have been on with the standard of hygiene and the ... Read More
Travel date 2nd November 2018-16 November 2018 We have travelled on P@O AZURA ship previously and had a great experienc. This time has been the worst time ever on any cruise ship we have been on with the standard of hygiene and the worn out dowdy furniture .This time our cruise was for a 60th birthday let down by the cabin absolutely. Need a health inspection or . We seen lots of cleaning materials which were all on show but you never ever smelt the freshness in the bed room And the smell masked by the air condition if you used it. There is more but not to be too critical for this review as there are some people that attend to cabins do better. The carpet was worn out and a deep clean had to take place of the cabin aftter a complaint made.on arrival . The sihip atrium we feel is a very nice focal of the ship and that is still a main attraction of the ship compared with the bigger ship Britannia which we have also cruised.on. . Dinining was a little repetitive although you can have what you want generous portions if you want and waiters very friendly always ready to assist . Activities reaadlily available if you want them but not a lot of Caribbean activities unless you have tropical night and a band for evening disco.one thing that was impressive they do give a lot of history on the islands been visited which I felt good for first time people that were cruising. The island visited were for us usual as holidays taken in the Carib often and know how to get from A-B but would recommend first timers to book with excursions for getting the most out of your trip and then if you like when visiting again try your own thing Read Less
3 Helpful Votes
Sail Date: October 2018
Arrived at Southampton by taxi and unloaded are cases and for the first time in eleven cruises we were ignored by the porters and we eventually gave up and took the cases to the conveyor ourselves. Check in was busy but we were onboard ... Read More
Arrived at Southampton by taxi and unloaded are cases and for the first time in eleven cruises we were ignored by the porters and we eventually gave up and took the cases to the conveyor ourselves. Check in was busy but we were onboard within about thirty minutes. Our cabin on C deck was ready and Rubi our efficient and friendly cabin steward introduced herself. After the safety muster we unpacked with no problems for storage space and went to our evening meal, (freedom dining). Over the cruise we often shared but did have a table for two with no problems as well. We only used the MDR and found the food to be of a good variety and standard. The waiters have however declined often putting the wrong meal in front of people. The buffet was poor and much smaller in size than we remembered. The much used Italian Verona is no more and has been replaced by 'The Beach House' at an extra cost and they were continually trying to sell this venue throughout the cruise even when we eating in the main MDR. The entertainment team were good especially JoB and Alessandro with the usual Quizes, Games and Dancing etc. on offer. The Headliners were Ok although one show left us bemused. The main acts were excellent with Mike Doyle, IDA and Electric dreams standing out. There were two speakers, the first on Planets we had heard before and the second Terry Brown an ex policeman who talked about the history and changes to interviewing techniques. This was followed by a 'who done it' with twelve passengers as suspects and nineteen teams of detectives to solve the murder. All very well done and so much fun!. There is a variety of bars some quiet such as Planet bar and Glass house and others more lively , Malabar / Brodies. We did not use the casino this time but did manage to make a small profit on the horseracing. The table tennis has been reduced to one table and this caused over subscription with only doubles competitions which I found disappointing. The four black tie nights were well supported but of course there were a few who declined to enter into spirit and dress up. This being our first trip to the Caribbean we stuck to ship tours. Disembarkation was different as we booked a day cabin which gave us the chance to sample an inside cabin but also to have a base for the day until airport departure which went smoothly apart from the taxi being stopped by police for a traffic offence (let off). The flight to Bournemouth on a Thompson Dreamliner was delayed an hour after we boarded due to a mix up between ground staff over a missing passenger. Our per-arranged taxi was waiting for us and we were home in ten minutes. We enjoyed our cruise but not being sun worshippers found the Caribbean to be to hot and humid for us, proving that we are all different. Read Less
2 Helpful Votes
Sail Date: October 2018
We chose this cruise because we have cruised with P and O A Couple of times before and found them to be great value for money and very well organised. The food on board Azura was in our opinion very good, plenty of choice and of decent ... Read More
We chose this cruise because we have cruised with P and O A Couple of times before and found them to be great value for money and very well organised. The food on board Azura was in our opinion very good, plenty of choice and of decent quality. Some people moan about the quality but we found it to be what you would get in a good quality restaraunt or pub. The entertainment was first class with the headliners who do several shows absolutely brilliant and some good tribute acts and good comedians especially Mike Doyle. Excursions are quiet dear with P and O but you can book your own which we did on 4 occasions. Viator and very good and we booked a couple of independent ones as well. The two we did with P and O was the Azores witch was ok but we got very wet weather which spoilt it a bit, not P and Os fault though. The second was a trip by land and sea around St Lucia which was quiet expensive but would highly recommend it. The Tour did everything, the famous Pitons, Lovely litttle fishing villages, An active volcanoe, a tropical gardens and finally a boat ride back to the ship. 8 hours of pure joy. Getting on and off the ship was straight forward with hardly any wait at all including your first step and last step on the ship. Please don't be put off by any bad reviews you read unless you want 5 star Luxuary, then you need to spend a couple of thousand pounds more. If like us you want good food, grate entertainment and good service you cant go wrong with P and 0 Read Less
4 Helpful Votes
Sail Date: October 2018
We lost a stop in Vigo due to rough weather which was unavoidable but the general condition of the ship was not 100% with leaks in several locations etc. We requested a table for two for Dining but were not given this. We had selected a ... Read More
We lost a stop in Vigo due to rough weather which was unavoidable but the general condition of the ship was not 100% with leaks in several locations etc. We requested a table for two for Dining but were not given this. We had selected a select dining so could not choose another location meaning that we ended up in the buffet every evening. Food was good however. We are not antisocial but when on holiday wanted to sit alone as I’d just come out of hospital and wanted a quiet rest. The disembarkation was a joke. It was so disorganised and was commented on by lots of people. The ship seemed to be more unstable and rocky than any other we have sailed on....even when on calmer seas....some people even commented that it must have not stabilisers!!! We heard lots of passengers saying “never agaon’ We would agree with them. Read Less
4 Helpful Votes
Sail Date: October 2018
I chose this cruise for a relaxing break as it was my Birthday . 7 nights departure from Southampton on the 12th October 2018. This cruise was a nightmare from beginning to end and would not recommend it to anyone. Its all about the money ... Read More
I chose this cruise for a relaxing break as it was my Birthday . 7 nights departure from Southampton on the 12th October 2018. This cruise was a nightmare from beginning to end and would not recommend it to anyone. Its all about the money and not customer guest satisfaction or respect. This ship should never have left Southampton as there would have been weather warnings. We were in a hurricane and the ship was rocking so fiercely we were very sick for days confined to our cabin. No tv signal and when we complained was blamed on the weather, but there were no new films like on other ships, so nothing we could watch anyway. Toilets out of order on board and very smelly. smelly lifts and corridors. The breakfasts were very poor so we didn't bother to attend breakfast. The Buffet was the same every day and not a lot of choice neither in the restaurant in the evenings. Menu seemed to be the same daily. We missed a Port in Spain and were very upset as we really wanted to visit there. Money was taken from our account without our permission which distressed us further and items were added on our account for things we did not purchase or drink at various bars as we don't drink alcohol. Our beautiful clothes on a rail by the toilet with no doors. Grey unsightly towels we had to complain and asked stewardess for soft white towels, she replied they don't really have them. I was appalled. What a disgrace. the list goes on.C250 Read Less
7 Helpful Votes
Sail Date: October 2018
We liked the ports of call Lisbon, Cadiz. Barcelona, Ibitha and Gibralter as some we had never been to before. Embarkation was fast and well organised, the ship was beautiful, very clean and staff very helpful. been on lots of other ... Read More
We liked the ports of call Lisbon, Cadiz. Barcelona, Ibitha and Gibralter as some we had never been to before. Embarkation was fast and well organised, the ship was beautiful, very clean and staff very helpful. been on lots of other cruises waiting staff good but never smiled, they were from india and pakistan area. Food good with plenty of choice, never had to queue at any meals. Shore excursions we thought were expensive, worst of all we had to pay for transfers from ship to towns and these were £4pp each way which we thought was a rip off!. Our room was always cold the air conditioning didn't seen to alter. Also the playhouse and the evening entertainment venues were also very cold. Entertainment was excellent except the group Pulse often sang off key and screeched a lot. Sorry the area for dancing was not bigger as this was done in the atrium and always too many people to dance in the small area. Overall we had a fantastic time and would certainly choose this ship again. Read Less
9 Helpful Votes
Sail Date: October 2018
We chose this cruise for a week of relaxation and good food and to see places we hadn’t seen before. We badly needed this holiday. We could not see Viga due to bad weather! It was horrible.... noisy crowded and our cabin dirty. ... Read More
We chose this cruise for a week of relaxation and good food and to see places we hadn’t seen before. We badly needed this holiday. We could not see Viga due to bad weather! It was horrible.... noisy crowded and our cabin dirty. Butlins would have been better. The food was bland and often cold . The cabin was awful. We paid £2600 plus for a super delux cabin. Money we worked hard for wasted. There was chocolate and peants on the floor.., past horizon mags from previous guests shuffed In the pocket. The phone was dirty and sticky. Coffee cup stains on the side board. The carpet was wet by the entrance.. A towel remained on the floor for three days and stank the cabin out. The deck manager came to see us twice. Said they couldn’t move us as only inside cabins and cabins at a higher grade! We were offered a bottle of p and o house wine as compensation. The whole experience was horrible. Will never ever go p and o again! Read Less
Sail Date: October 2018
We were looking forward to visiting the 4 locations, first one (Vigo) had to be missed because of bad weather which was unfortunate. We had travelled with Cunard before and as P&O are the same firm we expected similar high standards ... Read More
We were looking forward to visiting the 4 locations, first one (Vigo) had to be missed because of bad weather which was unfortunate. We had travelled with Cunard before and as P&O are the same firm we expected similar high standards but were disappointed with the facilities and entertainment. The public spaces and bars were crowded. The buffet was more like a scrum than a dining area, finding seats was difficult, you had to take it in turns to get your snack or meal. It was also almost impossible to get a seat in the bars. The entertainment in the theatre was limited to a single 45 minute act, i.e. comedian or ventriloquist or dance group, we would have preferred shorter acts but more variety; the actual acts were good. Meals and service in restaurants were good but afternoon tea a bit hurried. See separate comments regarding cabin, reasonable size but poor options and signal for TV, announcements not relayed to cabin. Public toilets were often out of service and not easy to find. Read Less
3 Helpful Votes
Sail Date: September 2018
Enjoyable cruise from start to finish. Swift embarkation and luggage soon followed. Balcony cabin on B deck kept spotless by our cabin steward. I can't comment on the entertainment as it's never my thing so I don't ... Read More
Enjoyable cruise from start to finish. Swift embarkation and luggage soon followed. Balcony cabin on B deck kept spotless by our cabin steward. I can't comment on the entertainment as it's never my thing so I don't go. The food was all good from the grab and go to the main resturants. We had two meals in Epicurian and one in Sindu, both of these select venues are well worth the extra fee. We spent sea days in the area near the oasis pool as this is a quieter area but the main pool near breakers bar is good for anyone with children. There seemed to be lots going on during the day and evenings for passengers if they chose to participate. We preferred to just relax. Overall I think the ship caterers well for a wide group of people and you can choose to be as active or quiet as you wish. Read Less
Sail Date: September 2018
My wife had a specific diet entitled a "thick pureed diet" and we sent all relevant documentation before we booked and p & o customer services sent them direct to the azura who replied that this diet would be no problem so we ... Read More
My wife had a specific diet entitled a "thick pureed diet" and we sent all relevant documentation before we booked and p & o customer services sent them direct to the azura who replied that this diet would be no problem so we booked. The first evening meal the soup was served with bits of leaves in it directly against directions in this diet and it then went from bad to worse! On two evenings she was served a bowl of water that stank of fish! The thick puree should stand in its place when served if you place a fork on top of it it should leave an imprint of the fork in the food and you should be able to eat the food with the fork without it falling through the tines of the fork. So how can a bowl of smelly water comply with those instructions? The instructions we sent showed how to make a thick puree diet how to thicken it up or thin it down if need be to get the right consistency. This was never done in all meals for 9 days! By this time my wife was starving so we went to the buffet each night to see if there was anything she could eat there like soft deserts with custard! The meals served were too thick one day or like water the next or had very large lumps in it or garnishes or leaves all against the instructions we sent! It was just as if the chefs on board could not be bothered or it was done out of spite! The only other conclusion is that it was incompetence or not one chef on board knows how to prepare a thick puree diet. Obviously we rate the dining as nil/zero absolutely awful. Entertainment was ok but its time jimmy james retired! I enjoyed the quizzes but I always do. The manahement were appalling re the food issues. They did nit help at all! Overall very poor and we will not travel with P & O again! Read Less
Sail Date: September 2018
When we arrived at our cabin, there was blood on one of the pillows. Also, the ship did not appear to have been deep-cleaned. P&O do not seem to cater well for those with disabilities. It was difficult for my wife to get around ... Read More
When we arrived at our cabin, there was blood on one of the pillows. Also, the ship did not appear to have been deep-cleaned. P&O do not seem to cater well for those with disabilities. It was difficult for my wife to get around the cleaning trolly using her walker. This was because the towels stuck out from the sides. When we docked at Tenerife, the gangway was far too steep for my wife to use her walker to disembark. This resulted in her feeling extremely frightened and having a panic attack. She had to be carried down by three of the stewards. Our holiday was completely spoiled by the men painting the ship. We could not go out on deck. The paint fumes were spread throughout the ship via the air conditioning. This is the third ship we have been on this year and the worst. We loved the Ventura. My wife and I had to visit the ship’s Doctor and several weeks after returning home I am still on medication and this is under review. As previously indicated we are both filled with sadness and extreme disappointment that the holiday we had both looked forward to for a long period of time was completely and utterly ruined because of this unfortunately timed paint job. They did state at reception that it was safe but if it were safe then why were the workmen wearing protective masks? Also the bar staff seemed on edge and this resulted in a tense environment. However, this does not reflect upon the bar staff who were very good indeed. I would never eat a steak anywhere else on board except the glass house. However, this cost us extra each time we had a meal there. The cruise cost enough money, so surely people should be able to eat anywhere on board? Read Less
4 Helpful Votes
Sail Date: September 2018
We chose this cruise as it looked like it would be relaxing with a some interesting ports and it did't disappoint, embarkation at Southampton was well organised and stress free, enjoyed the sea days relaxing and although the ship was ... Read More
We chose this cruise as it looked like it would be relaxing with a some interesting ports and it did't disappoint, embarkation at Southampton was well organised and stress free, enjoyed the sea days relaxing and although the ship was full we could always find a lounger, the ship is well laid out and easy to navigate and is well maintained with modern decor & furniture. We really enjoyed the evening entertainment with a great mix of artists and shows, particularly liked the comedian Micky Zany and the Annie Lennox tribute, the headliner shows were high quality and enjoyable. The food in the MDR was excellent, we didn't have one meal we didn't enjoy, the new vegetarian menu is great, so nice to have so much choice every night. The service was very good freindly and efficient, couldn't fault it in fact the service all over the ship was spot on. The food in the buffet was also good, especially liked having breakfast out on deck. We had an inside cabin on deck 8 which was kept spottlesly clean by our hard working steward, it was big enough and had everthing we needed with a very comfortable bed. Didn't do any excursions so can't comment. We have already booked another two cruises with P&O as we always feel well looked after and think they offer excellent value for money Funchal Madeira- lovley port, easy to do yourself, highlight was the cable car to Monte then back down in a wicker basket Santa Cruz de La Palma- small pretty port with historic centre and black sandy beach Santa Cruz de Tenerife- another easy to do port, good for shopping and we had tasty & cheap tapas in the old town, highlight was the Botanical Palm garden a bit of a walk from the ship Las Palmas de Gran Canaria- spent some time on the excellent beach a short walk through town, great for swimming Arrecife Lanarote- scruffy, run down with lots of graffiti, there is a beach within walking distance of the ship Lisbon- lovely city with beautiful architecture, used the hop on & off bus red line which was worth doing Vigo- pleasnt city to walk round, highlight was Samil beach a taxi ride away Read Less
17 Helpful Votes
Sail Date: September 2018
We are just back from one of the best cruises we have had on the beautiful Azura. Fantastic from the moment we pulled up in the car portside and had our bags efficiently whisked away to and the smiling check in ladies and gents. Our ... Read More
We are just back from one of the best cruises we have had on the beautiful Azura. Fantastic from the moment we pulled up in the car portside and had our bags efficiently whisked away to and the smiling check in ladies and gents. Our cabin was available immediately and our bags were there before we were, and it only took us 20 minutes to board! Our cabin was immaculate, and bright and well furnished, Irene our steward was there to greet us and inform us of where our muster station would be for the safety drill later and also to take those all important orders for drinks or ice etc. Champagne on the balcony and the excitement of a 7 day adventure awaited. Book. Don’t worry. Azura is fantastic, the staff are as nice as you are to them... First trip to Norway, itinerary was excellent, as were the trips we went on. But there is much to do under your own steam too. We have returned home relaxed and happy, totally pampered and with wonderful memories. Thank you P&O, the Staff and Crew of Azura We WILL book with P&O again, in fact, cant wait! Read Less
5 Helpful Votes
Sail Date: September 2018
The food really was lovely although people moaned and they really shouldn’t have it was great, the cocktails were great too but they they changed with every order. Entertainment was dull but the magician was funny (the only entertainment ... Read More
The food really was lovely although people moaned and they really shouldn’t have it was great, the cocktails were great too but they they changed with every order. Entertainment was dull but the magician was funny (the only entertainment for the whole week), although dont leave your phone on the bar, I got mine stollen... and can’t claim on my travel insurance because reception didn’t give me a letter saying asked.... despite asking 7 times if it was there... The cabins were larger then what I usually get when I’m going for an inside cabin with other cruise companies. There wasn’t any special evenings or fun nights, no fireworks or generally anything exciting.... the Norwegian fjord were stunning, I always love Norway and would advise anyway to go, although I usually just fly around... it’s usually cheaper and trust me and lot more fun! Generally it was nice, but it could have a been a lot lot nicer! Read Less
3 Helpful Votes
Sail Date: September 2018
We chose this cruise for the 3 different ports on offer - we had never been to Hamburg or Le Havre and whilst we have been to Amsterdam, we had never visited via a cruise ship or stayed overnight in port. The weather was gorgeous and an ... Read More
We chose this cruise for the 3 different ports on offer - we had never been to Hamburg or Le Havre and whilst we have been to Amsterdam, we had never visited via a cruise ship or stayed overnight in port. The weather was gorgeous and an added bonus in Hamburg when the temperature reached 30c. Unfortunately on the 2nd day in Amsterdam we experienced a thunderstorm and heavy rain but it didn’t stop us enjoying ourselves as we went on a P&O coach tour. We love Azura as we were on her 4years ago when we did a 2 week Russian cruise and she did not disappoint this time. Everyone was friendly and the food phenomenal- we had the Eric Lanlard tea which was amazing and also ate in the Epicurean restaurant and the Sindu restaurant too. A small cover charge was applicable in these 3 restaurants but well worth it. Our balcony cabin was C325 and whilst a little small, it was adequate for the week. Next time though, we have booked a deluxe balcony cabin for the extra room. Read Less
5 Helpful Votes
Sail Date: September 2018
I needed a break so short notice I booked the week prior to leaving. The whole process effortless and on arrival at Southampton this was further established as a very well run operation. I was a little concerned over travelling solo but ... Read More
I needed a break so short notice I booked the week prior to leaving. The whole process effortless and on arrival at Southampton this was further established as a very well run operation. I was a little concerned over travelling solo but apart from paying the extra to travel alone there honestly was nothing to worry about. My balcony cabin was perfect 9 steps from the terrace pool bar and restaurant from Riviera deck with easy access to Lido and above. Why kickstart well this cruise is the first real break in 2 years, have thrown myself in to work and given little back. So I purchased the drinks package in my case great value, great brands Tarquins Gin and Doom Bar Ale are a pre requisite for fun. The food excellent, Peninsula Restaurant and the waiting team Emmanuel Table 44 too good to be forgotten. Entertainment well hence the four from five rating it was enhanced by the presence of the Osmond's but the headliners although talented seemed to lack the soul they were trying to portray. Back to travelling solo I made some great friends and we all certainly were men not without hats! Itenary six days of great weather, only one wet day it would have been great if more entertainment were available on wet days. The Gym pool sauna and steams in the Oasis were fantastic and being surrounded by genuinely lovey people made the recipe for a great week. Book again? Yes Recommend? Yes Sparrowhawk on my Balcony? Yes Thank you Azura Read Less
5 Helpful Votes
Sail Date: August 2018
We booked this cruise last minute as we have never been to Norway. We have two girls age 13 and 9 who were very excited as we have been cruising with Royal Caribbean in the past and they thoughly enjoyed the experience. This was not ... Read More
We booked this cruise last minute as we have never been to Norway. We have two girls age 13 and 9 who were very excited as we have been cruising with Royal Caribbean in the past and they thoughly enjoyed the experience. This was not however the case P&O sell this ship as family friendly it is if you were brought up pre war when children were to be kept in nursery it or play rooms, They was absolutely nothing for children outside the play club on deck 16. Great for a 9 year who wants to play games but a sad disappointment for my 13 year old who had no interest in playing on x box or PlayStation. When I approached customer service for access to a piano for her to practice I was total no, I then approached the sales desk who ask the entertainment manager who also said no due to health and safety. There was no running track and she only managed to get in the gym 3 times due to the lack of equipment and a number of those were not working. I had also promised the girls they ciukd get their gsir and nsils done but sorry no as they are not 18. The adults pool was warm but the main pool for childeen was cold. We booked a double bed but hot bunk beds that came down from the ceiling and band our heads a good couple of time - I would never book this cabin again. Girls were not impressed by the restaurant - one night we had sweet and sour chicken that they thought resembled KFC. There was not always a wine waiter to order drinks until the end of the meal. We were free dinning and did not want to book a specific time as we did not find a waiter who we liked to stay with ever night. The buffet was always busy it was often hard to get a table and again wine waters in short supply. We were approached numerous times "did we want to book abtabke in one of the paying restaurants" it became annoying. Found out non the last day you coukd ask for pancakes and waffles to be made. As my 13 twarbold said they could put a sign up saying, The entertainment was great particularly "The Vintage Boys" would have loved a question and answer session with them to know how they met. There was no background music and when the film ended by the pool we were left with just P&O advertising. No atmosphere at all. Casino was too small and always busy in the night, However I love that I can launder my own clothes, We loved P&O when we went in the past but I don't know what has gone wrong. If your family friendly ships are for families then ask what they want. As my husband says if the kids are happy the wife is happy the I get a good holiday. Read Less
9 Helpful Votes
Sail Date: August 2018
We chose this as we'd done the Med to death and knew all the ports inside out but with a tight time window, we jumped onto this ship to see the fjords and try P&O. Whenever we've gone out of Southampton before, it's ... Read More
We chose this as we'd done the Med to death and knew all the ports inside out but with a tight time window, we jumped onto this ship to see the fjords and try P&O. Whenever we've gone out of Southampton before, it's been pretty slick getting on the Indie but this was from the Mayflower terminal. We turned up at the time we were told to arrive and, just as any doctors waiting room, we had to wait for 45 minutes clutching a coloured card until ours was called... and this was only to join the back of the never decreasing queue. When we got on the ship, we straight away noticed a smell like BO or rotten eggs or (rather worryingly) gas. This stayed throughout the duration, especially in one of the bars that made it unusable. We know that P&O have a poor record with viruses and this was hardly surprising as no-one enforced the use of gel in the bars or restaurants and at no time did we see anyone disinfecting the handrails on the stairs which you see all the time on NCL and RCL. Cleanliness was generally quite poor - tables were not kept clean and a toilet that had something exceptionally unpleasant floating in it was left for several hours, unchecked by the staff. If you have been on any Royal Caribbean ship, you will know about the fantastic Windjammer buffet restaurant. On the Azura, at best this is like a school dinners canteen - exceptionally poor quality food and no 'traffic flow' system so it ends up a bun fight. On the one occasion, we had breakfast in the Peninsula, the service was dire and the food all arrived cold, apart from the butter sachets which were warm! Unlike RCL and NCL, they look for numerous opportunities to charge you for things that on other cruise lines are free...these include food and drinks! The casino on any other ship is huge with a large selection of tables and slots. On this ship there are (I think) 3 tables and a handful of slots in a bar! Very odd considering how much revenue these generate on other ships! I think one of the worst things was the enforcement of the black tie policy. Previously on the Indie, if you didn't want to dress up to that extreme, you could dress smartly and go up to the huge choice in the Windjammer - your only real choice here was the Beach House or the school canteen - even many of the bars wouldn't let you in for a drink and the looks I got when I was coming back from the gym were laughable!! Whereas the Epic and Indie have big shows and great entertainment, there were no 'west end' shows on here, more 'cabaret' type stuff. There were hardly any staff in the theatres to get you a drink and no booking system either, so you either had to arrive V early or take your chance of standing at the back. On the plus side, prices were a little more reasonable than some cruises (for drinks etc) and our cabin steward went out of his way to help. The cabin D729 was pretty spacious. Would I book P&O again? No, not on the strength of this experience. Would I recommend the Azura? No - you get infinitely better value on the Independence or Epic Read Less
5 Helpful Votes
Sail Date: August 2018
Travelled as a family to Norway for the first time. Also first time on Azura. We arrived earlier than our embarkation time and did not have to wait long in departures to get on the ship. We chose a balcony cabin on deck C because of the ... Read More
Travelled as a family to Norway for the first time. Also first time on Azura. We arrived earlier than our embarkation time and did not have to wait long in departures to get on the ship. We chose a balcony cabin on deck C because of the larger balcony and it was brilliant. We found the cabin big enough for a week with a teenager in tow, lots of storage. Our cabin steward was lovely and very efficient - I think she has been named on here in a previous review in a bad way but we did not find this at all, she was lovely. We (adults) did have a problem navigating around the ship I think because we were midship - do we go left or right became a joke, and we had to rely on the teenager to get anywhere. Saying that there are lots of ships maps everywhere and it wasn't really a problem. Other passengers were a mixture of families like ours wishing to explore rather than just sunbathe like you get in the med, and older passengers, many with multi generational family groups. We felt it was a great mix. There were lots of activities, but we only attended quizzes and the Astonishing show as on sea days we chose to sunbathe on the balcony and we played our own card games in the evening. We liked the Blue Bar, and the Planet Bar. We were freedom dining which worked well and we never had to wait. Sometimes we shared, most of the time we sat on our own. We found the food in the main dining room great. If we had to moan I would have liked some kind of salad/pasta option as a main every day in case you don't like meat/fish, but we didn't go hungry! We only used the buffet twice, this was not because of the quality of food but the arrangement of the buffet on Azura. It is too small, and you feel you can't look around before you choose. So we mainly ate breakfast lunch (when on the ship) and dinner in the dining room. We used room service a couple of times which was efficient and good value. We had booked some ship excursions in the smaller ports and felt they were good value, but in the towns we chose to do our own thing (museums etc). Loved every port for different reasons but my favourite thing to do was to open the curtains about 6am and see the view. One thing I could not get over is the silence when you are in the fjords, even if you're on a huge ship. Saying that we didn't feel the ship overcrowded at all and my son who doesn't like crowds felt very comfortable all the time. The sea screen was a bit broken up on the screen but it wasn't as bad as I was expecting reading other reviews. Staff were all very happy and if you are courteous nice people I'm sure you'll get the same treatment. Read Less
Sail Date: August 2018
Overall this was a lovely cruise. It was clean, calm and well organised. The embarkation process was smooth and easy . We visited beautiful places in the Norwegian fiords . If I had to criticise something it would be 3 things. 1. The ... Read More
Overall this was a lovely cruise. It was clean, calm and well organised. The embarkation process was smooth and easy . We visited beautiful places in the Norwegian fiords . If I had to criticise something it would be 3 things. 1. The drinks package . We paid £560 approx for a week of free drinks for 2 adults and 1 child . It does work well but they do fail to tell you everything and when we challenged items on our bill , the assistant bar officer just quoted the small print in the T&C and said you should have read it . We argued £12 as charged for wine on the self service machines which even that don’t say not included he just said you should have read your paperwork, a poor attitude for the sake of keeping a loyal and valuable customers for the sake of £12. Hey ho Royal Caribbean here we come . The 2nd was the ship staff are overall polite , nearly all Indian , however some don’t apply common scence and stick to there rules especially at the costa caffe where I felt the attitude was poor overall . 2. The gym equipment is tired and allot not working, it needs some attention Overall though a lovely cruise and only spoiled by a few silly staff. The staff in the Glass house was lovely and did have scence so it’s not everyone Read Less
1 Helpful Vote
Sail Date: August 2018
Picked P&O as it sailed from Southampton and it was easier to get from London with family. But there is literally no comparison with Celebrity cruise. It’s essentially a 2* cruise ship. Key issues: 1. Ship is dated 2. ... Read More
Picked P&O as it sailed from Southampton and it was easier to get from London with family. But there is literally no comparison with Celebrity cruise. It’s essentially a 2* cruise ship. Key issues: 1. Ship is dated 2. Buffet food is rubbish. Real poor quality 3. Speciality restaurant “Sindhu” is probably worse than your dodgy Indian takeaway. It serves packed naan and frozen paratha !!! 4. Staff at restaurant wasn’t that welcoming 5. Entertainment isn’t great. 6. Sports area are really run down. The golf swing area, basketball court etc were falling to pieces Positives 1. Sails from Southampton so convenient to get there for London folks 2. Good parking and pick up facility 3. We had balcony deluxe room and it was good. The sofa bed for kids was comfortable and so was our bed. 4. The attendant for our rooms was very courteous and efficient. 5. Gym had enough machines and weights. Read Less
3 Helpful Votes
Sail Date: August 2018
Overall, I thought it a floating Butlins for geriatrics. That may sound a little harsh but I expected a lot more for the money. The entertainment was often suboptimal and the food somewhat bland. Portions were small but not a-la-carte; ... Read More
Overall, I thought it a floating Butlins for geriatrics. That may sound a little harsh but I expected a lot more for the money. The entertainment was often suboptimal and the food somewhat bland. Portions were small but not a-la-carte; good job there was food to be had elsewhere on the ship afterwards. Of more concern, the ship ran out of the cheaper wines after week one, which was a concern for many people on board. I chose to decline the gratuitous (£98 per head) on arrival and instead tip staff direct who were helpful above and beyond what was expected (€100 for our maid Grace Etc). More disappointingly, the smell of raw sewage at various locations around the ship was distappointing to say the least. Additionally, having to walk through smoking areas to get to the buffet was awful. Not a good experience and I would not recommend unless you’re too old to care what value for money means. Read Less
3 Helpful Votes
Sail Date: August 2018
Went for a week on the Azura. Having now done 13 cruises this has been the worst by a mile. We booked 3 cabins and paid £5685 including a premium to have them near each other as one of our family is disabled and needs our ... Read More
Went for a week on the Azura. Having now done 13 cruises this has been the worst by a mile. We booked 3 cabins and paid £5685 including a premium to have them near each other as one of our family is disabled and needs our assistance. The ship often stank of sewage, the corridor outside our cabins was often very bad and certain deck areas also stank. The toilets outside shows and bars where often flooded with water and urine. One of our cabins frequently had sewage backing up from the toilet bowl and dripping through the bathroom wall, after 6 days we finally got another cabin we had to spend 2 hours at reception as none of the senior management team would talk to us it was only the intervention of the ships Doctor who was walking past and offered his help by escalating the matter we finally got one replacement cabin, when we arrived at the new cabin the carpet was filthy and the bedding dirty, they did change the bedding. The Buffet food area was grubby, badly scratched tables, buckets catching leaks from the ceiling. The hand gel policy to prevent transmission of bacteria etc is just ignored in the areas. I went to the toilets near the Buffet restaurant all of which had no soap so I walked to the next toilets at the pool again no soap. Only one disabled toilet had soap and none near the eating areas had any soap. The Sunscreen is sold as an attraction but parts of it don't work, being big film viewers we where obviously disappointed, I asked at reception only to be told its been broke for weeks and not going to be fixed soon, it was still in the brochure and no one advises you of this. At 9pm on the last night of the cruise I was offered £200 on board spend which is just an insult as the shops are shutting and I didn't need £200 worth of stuff? P&O offered £200 cheque once I complained when I arrived home which is just an insult for the bad experiance. Read Less
Azura Ratings
Category Editor Member
Cabins 4.0 4.1
Dining 4.0 3.8
Entertainment 4.0 3.5
Public Rooms 4.0 4.0
Fitness Recreation 5.0 3.7
Family 4.0 3.7
Shore Excursion 3.0 3.4
Enrichment 3.0 3.1
Service 4.0 4.0
Value For Money 4.0 3.6
Rates 4.0 3.8

Find a Cruise

Easily compare prices from multiple sites with one click
Compare and book excursions for your next cruise