1. Home
  2. Cruise Lines
  3. P&O Cruises
  4. Azura Review
  5. Azura Cruise Reviews
2 Helpful Votes
Sail Date: August 2019
We’ve sailed with p & o on several occasions now, and I choose P & O because I loved the attentiveness of staff, the cabin cleanliness and the quality of the entertainment. Unfortunately, for us, it didn’t match to our ... Read More
We’ve sailed with p & o on several occasions now, and I choose P & O because I loved the attentiveness of staff, the cabin cleanliness and the quality of the entertainment. Unfortunately, for us, it didn’t match to our expectations. Our room was spotless, as was the whole ship. The attentiveness of staff was very lacking. We could go int9 a bar and not be served for over half an hour. If we went to the bar to request a drink, we were told to sit down and someone would come and take our order. Mostly, they didn’t. The entertainment was disappointing too. On previous P & O Cruises we have always found the theatre shows to be outstanding and so much entertainment on in the Horizon magazine that we have been virtually running from one venue to another time catch the great acts. Sadly, not on this cruise. I’m not sure if it was the fault of the entertainment crew or not but why would you put Whitney House n soundalike in one theatre and Diva’s in the other on the same night?! Again one night with a magician in one place and a mind reader in another?! It didn’t make sense to us. The resident band Pulse, thought they were better than they obviously were. One thing for everyone to bear in mind when booking a cruise to the Norweigan Fjords is that there cannot be any sail away parties on top deck as it’s against Norwegian policies to have music on deck at any of the Norwegian ports. This is something that’s not made aware to you when you book the cruise. Also, you cannot use plastic Britannia flags at a ‘sail on’ anymore and neither do they give them out (because of the harmful effects on the enviroment). We had a sail on party in the Atrium instead but it’s no where near the same. I’m not trying to sway anyone’s mind here, this is just a view of hw we found our cruise. I was shocked how different this cruise was to m last one with Pn& O but I’m not sure entirely what.m Read Less
Sail Date: August 2019
I have lucky to have cruised quite a bit over the last 15 years, on a number of different ships and different cruise lines. With PO I have experienced Azura, Britannia and Oceana but I am sad to say that over the years I have seen a ... Read More
I have lucky to have cruised quite a bit over the last 15 years, on a number of different ships and different cruise lines. With PO I have experienced Azura, Britannia and Oceana but I am sad to say that over the years I have seen a steady decline in the cruising experience offered by PO. I was able to experiance the Azura in its ingrual year and a quite a few times since. Although it clearly is ready for a re-fit, this is not the main reason review. I have tried to be as fair as possibe and give merit when derserved and not so good service where experianced. Embarkation; As expected at Southampton, CPS was bit bit slow nd it took around an hour queing in a car line to wait to be able to check in luggge. Luggage porters were in short supply so be prepared to load your cases into the loading bays yourself. We did not see any Ship staff in the Embarkation area on this cruise, but not a big issue. Check in and security ok, did not take for ever this time! As we have been in this ship a number of times, did not stop for photos but they seemed to be more organised this time and there was not pressured sale rotuine - There were a lot of first time cruisers this time and a definate lack of ship staff greet them and help with finding cabins etc. First time we have experianced this on any cruise ship, maybe this is due to cutbacks. Cabin; Looking a bit tired but OK. We had a balcony on C deck, which was nice only issue was the balcony furiture was very old and mismatched and we only had one footstall! We noticed that other cabins had much nicer and newer furniture, maybe ours was the last cabin on their list. Cabin Steward, excellant,greeted ius on arrival, knew our names and delivered ice as requiested without fail. Kept our cabin really clean, tempted to say that they were the best we have experianced on any ship for a long time. Luggage arrived promptly, and we were able to unpack before depature. Dinning: Big improvement on this ship, did not have one bad meal. Service staff efficent, and friently - well done PO! Entertaimnent and activities: In general the entertament was not good. Starting with Headliners only 2 shows in 7 days and both were not great. After being on another cruise where the show were really good and entaining, the cast members interated with the passangers, the number of productions they did were professional and far in excess of PO limp offering. To put in context these show were the worst I have seen in 15 years of cruising. PO have a band called pulse on most of there ships, on the Britannia they were great, young and fun and played great music and good singers, On other cruises on Azura they were also good, but this time the singer lacked personalilty and voice. The other acts were also not great, to many commedians. Other activities: Not a lot of offer other than Spa talks, occasional quiz and sales pitches, what happened to lectures, hosted art and crafts etc etc, very poor on this ship have experienced much better. One good point though, great new sunbeds!c Service:There seem to be a large cutback in staff in the lounges and very oftern we had to order our drinks from the bar then wait 30 minutes for them to arrive at our table. On a few occassions we have to retrive our cruise card and cancel drinks due to time restraints. 30 minutes is too long to wait, 10 minutes acceptable. Port and Shore Exursions: We did not use PO exursions and arranged our own, Norway is beautiful and a lot to do. But be aware it is expensive. The big question is would I go again; I would serioulsy have to think about Cruising with PO again. We tend to pick cruises for their ports of call. I have been with PO on quite a few occassions but this could be our last cruise with them. As a first cruise experience its ok, but I feel there is much better available. Although their drinks/bar prices and cheaper than their counterparts, their cruises are not always better value, the rest of the cruise service/experience they offer is not as good and I feel you get much more for you hard earned money on other cruise ships. Read Less
4 Helpful Votes
Sail Date: July 2019
As a returning P&O customer I was let down. Arriving at our alloted time of 1500 boarding became a rush, even making the muster station became an issue. I was disappointed as all the excitement of relaxed holidays and a we take ... Read More
As a returning P&O customer I was let down. Arriving at our alloted time of 1500 boarding became a rush, even making the muster station became an issue. I was disappointed as all the excitement of relaxed holidays and a we take care of it attitude has gone. The logistics were wrong. On to the Cabin D522 it was excellent, I thought well mentained until my partner pointed out the face towels hadn't been changed, just refolded. Food excellent, quality of drink excellent, kids club excellent, itinerary spot on. On the whole the majority of the staff have forgotten to smile. The entertainment was also at the bearable level but undone by repetition. Don't get me wrong I have had a week's holiday but a week in Fuengirola would have been just as good. I love cruising, love the non flying option but now considering cancelling next year's booking as I will experience the same level of frustration at an Airport. Disembarkation opted for the early depart, low tide at Soton could not disembark untill the tide did her thing Logistics Read Less
5 Helpful Votes
Sail Date: June 2019
Looked for a reasonable priced cruise to the Med out of school holidays and as was sailing from Southampton we chose this one. We had a well appointed balcony cabin on deck 9 with all the amenities one would expect, some of the ... Read More
Looked for a reasonable priced cruise to the Med out of school holidays and as was sailing from Southampton we chose this one. We had a well appointed balcony cabin on deck 9 with all the amenities one would expect, some of the furnishings however were very tired, the sofa bed being a prime example our cabin steward was most helpful however it was somewhat dusty in places. The restaurant was very nice and the food generally was well presented and of a excellent standard we found the service excellent The ship was kept clean however the service in the smoking areas was poor as the ashtrays were seldom cleaned and the tables on deck 15 very rarely(we are smokers) The Major gripe and complaint was the very unpleasant sewage smells encountered normally early in the morning on deck 7 aft also this permutated into other areas of this deck, we did complain as did several others including a ships officer, one ended up looking for this pong. Generally although having a large number of passengers 3000 plus it is a well maintained vessel but due in our opinion for a substantial refit. Embarkation and disembarkation was excellent. Would we travel on this boat again probably yes but they must get rid of the unpleasant odours Read Less
2 Helpful Votes
Sail Date: June 2019
First time cruisers with teenage son....A brilliant cruise from start to finish ...Easy embarkation,..cabin kept spotless -by cabin steward diogo (a real star!!). Great food in peninsular restaurant .....loads of choice to suit all tastes ... Read More
First time cruisers with teenage son....A brilliant cruise from start to finish ...Easy embarkation,..cabin kept spotless -by cabin steward diogo (a real star!!). Great food in peninsular restaurant .....loads of choice to suit all tastes ...staff very friendly and helpful at all times (Kristine was a gem and took time every night to check everything was ok) Never had to wait for a table and service slick.....super entertainment from headliners and professional shows . Never an issue getting a seat in theatre .....great choice of food in buffet yes can sometimes get busy but staff work hard to clear tables etc and never caused us an issue .boat was full and apart from sailaway never at any time felt busy - ....Ate at beachousr twice would recommend if you fancy a change ( ribs/steaks /fajitas etc). Great ports and excursions ....cannot wait to book our next one !! It really was that good ...... Read Less
2 Helpful Votes
Sail Date: June 2019
We chose this cruise as it was our first and the destinations were places we wanted to visit. We missed embarkation photos etc. as the bus was late. The ship was very nice but a little tired. Getting around was extremely confusing and ... Read More
We chose this cruise as it was our first and the destinations were places we wanted to visit. We missed embarkation photos etc. as the bus was late. The ship was very nice but a little tired. Getting around was extremely confusing and we found our way round with more help from other passengers than the staff. There could have been clearer sign posting. The dining rooms were excellent, the waiting staff were very efficient and friendly (Joseph and Manesh). The buffet food wasn’t particularly great. The breakfasts were nice but the main meals we attended were a little disappointing. We thought the entertainment would be better but it was focused on Strictly Come Dancing which we weren’t that in to. The daytime entertainment consisted mainly of dance classes and yoga etc. It would have been nice to have movies indoors or more actual entertainment and shows. We can’t fault the service. The staff were friendly and attentive. We had particularly good service from our cabin steward (Manoj) and the photographic team. The shore excursions involved more walking than we expected and we were disappointed with them. We would definitely go on another P&O cruise as overall we had a great time. Read Less
5 Helpful Votes
Sail Date: June 2019
Our third time on Azura and as it is every time we have cruised with P&O embarkation was smooth and stress free, this time a cruise to the the Norwegian fjords, loved our balcony cabin on L deck, being high up gave us some amazing ... Read More
Our third time on Azura and as it is every time we have cruised with P&O embarkation was smooth and stress free, this time a cruise to the the Norwegian fjords, loved our balcony cabin on L deck, being high up gave us some amazing views of Norway's spectacular scenery, usually go for an inside cabin but was definitely worth the extra for a balcony Our cabin was in good condition and kept spotless by Misty our steward, all the crew worked really hard and we received excellent service throughout the ship, ate mainly in MDR where the standard of the food was very good, having a vegetarian menu with different choices each night is great, used the buffet for breakfast and sometimes for lunch, again no complaints although for some reason at breakfast they hid the mushrooms and would only bring them out if you asked for them! Headliners were good as always, enjoyed most of the guest acts. The singing duo in the Planet bar were very good as were the resident band Pulse Sailing through the fjords was amazing and we enjoyed all the ports we visited, we didn't book any excursions instead we booked the Flam railway online before we left, the flam railway site said it was fully booked but we booked through the Norway national rail website and it was all fine, also went on the funicular to the top of mount Floyen in Bergen and went to the Magic Ice bar, both of these were excellent and you don't need to book ahead Disembarkation also went very smoothly, we really enjoyed the cruise and always enjoy sailing with P&O and can't wait for the next one! Read Less
Sail Date: June 2019
Second time on Azura. Once to the Caribbean which I easily give 5 stars. This time to the Fjords. Had a wonderful time. Loved the cruise but the food was terrible. There was no choice. Everything was cold and uneatable. We went to the ... Read More
Second time on Azura. Once to the Caribbean which I easily give 5 stars. This time to the Fjords. Had a wonderful time. Loved the cruise but the food was terrible. There was no choice. Everything was cold and uneatable. We went to the restaurant and they messed that up, it was a right shambles. My partner sent his food back twice and it was still wrong after that. Entertainment was great, staff pleasant, cabins maintained. Food was just awful. We couldn't afford to eat when at the destinations because we hadn't budgeted £22 for one beef burger because that is what it costs to eat out in Norway. They must all be millionaires or something! The entertainment was excellent, the staff where nice. We did all our excursions through the P&O planner and they looked after us really well. I have a really big issue with paying so much money and not being able to eat properly that is all. Read Less
2 Helpful Votes
Sail Date: June 2019
This was my 13th cruise but my first alone,after the death of my wife in 2015,_the Norwegian Fiords were a place we had on our bucket list but never got to do it together so I decided it was time to take the plunge and see how life onboard ... Read More
This was my 13th cruise but my first alone,after the death of my wife in 2015,_the Norwegian Fiords were a place we had on our bucket list but never got to do it together so I decided it was time to take the plunge and see how life onboard alone was, a inside cabin was a first for me but it kept the cost down besides which I only wanted to sleep and shower in it and it was fine for me other than it having fold away bunk beds either side of my bed that made it somewhat cramped. I opted for first sitting dining on a table of 8 and found myself in the company of lovely friendly people 3 others than were alone and conversation flowed readily, daily menu was well varied as you would expect and excellent quality. The onboard entertainment was as good as any cruise I've ever taken but the Dancers & Singers in the Show were the best I've ever seen. Service was good and as with every other cruise cabin staff were always happy and smiling. First port of call was Stavanger and it was a easy stroll from the ship into town and get a feel for life in Norway, a very expensive country. I did one excursion in Flam and that was on the railway that traverses up the mountain spectacular views. Olden was a poor port of call apart from walking around the Fiord it was a day wasted. Bergen: This was the highlight of the cruise we has sunshine all day and it is without doubt the most interesting place to visit such a loverly harbour and a trip up the heights to look down on it. The trip back to Southampton was a nice calm sea and pleasant cruising, so my first experience as a single cruiser at 73 years was a a flood of past memories and I enjoyed it, I will choose another and look forward to it. Read Less
3 Helpful Votes
Sail Date: June 2019
Having sailed on Ventura which we like, there was no problem in navigating Azura, as they are identical.( Ventura gets the covered pool, Azura instead has the outside large cinema screen). We always use Penguin Parking, super courteous ... Read More
Having sailed on Ventura which we like, there was no problem in navigating Azura, as they are identical.( Ventura gets the covered pool, Azura instead has the outside large cinema screen). We always use Penguin Parking, super courteous and efficient,. We dropped our luggage at 1pm,and were advised go straight to the check in desk- in five minutes we were in the buffet having lunch !! well done P&O. The cabin an interior on Deck 12 central to aft, was ready soon after, cabin guy Sunny greeted us and asked if we needed anything. Throughout he was courteous, and un-obstrusive which we like, and kept the towels fresh and clean. He did not move our personal things about - well done … Our cabin was fine no wear - ( yes the ship is in for re-fit end of next April ) Stair carpets and in general all fine to me, others do comment though... again the refit next spring. Always choose Freedom Dining, and no problem throughout having a table for two, which is our preference, we never waited. Dined in the Peninsular where we found the quality has certainly gone up ( with us no complaints in the past though ) Preferred breakfast and dinner in there, whist the buffet was fine for lunch, on a minor point thought its was better there on Ventura & Britannia. Dined once in the Glass House, the Chicken three ways for two was superb, area though more like a BAR / Lounge than for dining which it is on Ventura. Entertainment :- Headliners always first class, had seen Astonishing so gave that night a miss, their Dusty !!! is best left to Maxine Mazunder who was on board, her Adele no where near as good as her Dusty, she was given the Manhatten, she deserves the Theatre as was the case in previous cruises. The High Tides duo who were often in the Planet Bar were great to listen to, hope we hear them on more P&O cruises. Guest speaker David Greenway on flying with the Queen's Flight was entertaining and interesting . We opted for self disembarkation 7.05am - easy , quick and EARLY, Penguin arrived in two minutes, we were back home up North for 11.30am. Ports :- Warnemunde - We chose the ' MOLLI TRAIN ' excursion and so pleased we did- a 25 min ride through beautiful countryside, and a stop on the coast at a luxury hotel for coffee and cake. Really well worth doing . Helsinki - Took the shuttle bus and walked to the ' Rock Church ' and listened to some young classical musicians.. good too, then to the Sibelius Monument, and a lovely walk back into town via the 1952 Olympic Stadium ( under renovation ) and then by the lovely Lake back into the city. Tallin - Shuttle bus in and a walk around the compact old town, even waited to see Queen Margeritte of Denmark go into church !!! Beautiful town, long to go back. St Petersburg - Did the Hermitage Tour, you need stamina !!! the cruise tours get in first so the first 2 hours are very quiet... madness later !!! The Evening Boat tour with music was really good too... very informative. Second Day - The ' On Your own ' dropped at 3 places and picked up in the afternoon, It was very DULL weather both days, so bot seen at it's best. DO beware pick pockets...I had mine ' felt ' and friends back pack - he felt the un zip... nothing got though... leaves a bad taste. Note the port is about 15 min out of the city with views to 5 storey appt blocks about 200 yds long each !! ...no lifts, so gives the view of what life just might be like there in reality !!! Stockholm - Pure delight, just walk around...the old ships around a quiet part of the harbour are worth an hours walk !! Copenhagen - we did take the shuttle bus - yes it was 26c and HOT, but walked back along the pedestrian street to Nyhavn - pure delight - must go back, and then to the Royal Palace, and to the Little Mermaid, and our ship just then a 15 min walk. Worthing noting !!! there is a new cruise terminal which will take three ships, on the far far side of the harbour- no way walkable to the Mermaid, ' Celebrity ' were using it !!! no idea if the others will follow suit - but sure to !!! Read Less
Sail Date: June 2019
sorry had to write poor for our cabin we booked a double seaview p222 we decided on this type of cabin this time cruising as we liked the location and a seaview instead of a balcony everything was perfect but for the bed it was a twin when ... Read More
sorry had to write poor for our cabin we booked a double seaview p222 we decided on this type of cabin this time cruising as we liked the location and a seaview instead of a balcony everything was perfect but for the bed it was a twin when we had booked a double we now understand how we booked on a guarenteed basis that alone does not guarentee a double you have to book on a select basis to make sure its what you want so after complaining to the head housekeeper who did join beds together but placed the double chest of drawers in the wardrobe are along with the table which made even less room to hang properly our clothes we were really disapointed all holiday on saying that apart from our cabin we thoroughly enjoyed azura shes a great ship, friendly and clean. I am now gluten free and the help and care i encountered was second to none amazingly thoughtful of the staff. Itenery was fabulous we made sure to book an excursion at each stop and 2 whilst in russia, we loved each stop, weather was kind except for high winds on our second day whilst in russia.We met some lovely people whilst on board. we prefer to embark and disembark at southampton its so easy and thorougher and professional. we have some wonderful memories of azura our first time on her but not our first P&O cruise we would recommend the baltics and we will be going again for sure. Read Less
7 Helpful Votes
Sail Date: June 2019
Just back off a lovely 2 week cruise to the Baltic on Azura. We booked our Parking with Parking 4 Cruises and this is the first time we have used them. Excellent service their staff were waiting for us on arrival and car was in the short ... Read More
Just back off a lovely 2 week cruise to the Baltic on Azura. We booked our Parking with Parking 4 Cruises and this is the first time we have used them. Excellent service their staff were waiting for us on arrival and car was in the short stay car park when we docked and we were on the road home by 8.40 am having chosen to keep our luggage in our cabin the night before our return. Embarkation was swift as we arrived at 3.45 pm so straight on the ship to our room R725 on deck 14. Inside room was fine and kept tidy by the Steward Mary who unfortunately had to go home due to her Father being ill. The location of this room is great for the pool deck at the rear of the ship and access to the Buffet and coffee/tea machines. The food in the Buffet was ok but we did prefer to have our evening meal main restaurants and all the meals were lovely except for the toast but when you have one guy making toast for 700 people it is no wonder it often arrives cold and hard. We ate most nights in the Peninsula restaurant and on 3 occasions in the Oriental. The main shows start at 8.30 and 10.30 but if you want to get a seat in the popular shows you need to be in the main theatre 30 mins before the start or 40 mins before to get a seat in a preferred location. We enjoyed most of the shows particularly Mike Doyle Comedian who was very funny on both occasions as opposed to Kane Brown who was completely un funny how he has got away with this act for 13 years is beyond me, it may be ok for the pub after 10 pints with your mates but taking the mick out of elderly people at the front of the audience who then walked out and left their drinks is cheap and not funny. The Headliners shows were good and the Evolution show was fabulous in my opinion not as keen on Dusty the Dusty Springfield story but we all have our own tastes. The male and female Opera/Musical singers were excellent and again we went to both shows on different nights. The Guest speaker was excellent and particularly enjoyed the talk about Rasputin and Russian History and the gentleman who gave the talk on the Paper Mache wooden boxes and how they were made and painted was very informative. We were extremely lucky with the weather most days were in the low 20s but St Petersberg was overcast and we had a short shower but this did not detract from the enjoyment of seeing this wonderful city. Price of drinks on board. Bottle of coke 330ml £2.95 Bottle of Peroni 330ml £4.20 Guinness can and Doombar 500ml bottle around £4.20 Bottle of Kopperberg alco free cider £3.50 Cocktail £6-£7 Large 1.5 litre bottled water £2.20 Average Bottle of wine £16-£20, Glass of red merlot £4.55 ( they will recork unused wine for next night) You can buy drinks packages but we felt they were way over priced unless you are a alcoholic The ultimate drinks package is £39.95 per person per day and you have to buy it for the full duration of the cruise and for all the adults in the cabin. The childrens package is included in this price Non Alcoholic drinks package is £19.95 per person per day Mocktails Mochas soft drinks and juices and primo sized Costa coffee,Teapigs tea and small bottles of water. Childrens drinks package, £7.95 per person per day. Draught soft drinks and selected juices and hot chocolate. Overall we had a great time, the ship is in need of a refit in parts with holes in the carpets in part of the buffet and discoloured and worn carpets in our room which will be reflected in the 4* rating for this review. Staff were good and efficient not much interaction but that was ok. Ports and places we visited. Waremunde Germany. This was a real bonus as we didn’t really know what to expect and it is a lovely town with a great sandy beach and a lovely harbour to walk around which is very close walk to and from the ship. We chose to go into Rostock and went to the railway station nearby where you will see ticket machines and opposite these you will see a shop. At the side entrance around the corner from the shop you can buy a 1 day rail and tram pass from the office for 6 Euro and the lady will give you a slip of paper that tells you to how to validate the ticket on the platform before getting on train then get off train at Rostock HBF ( 9 stops) yo then need to go down two levels to the tram Platform A Blue tram. Take tram 5 or 6 and get off at stop Neuer Market ( New Market) this is a lovely square with access to shops and nice buildings Trains are every 30 mins and trams every 10 mins. Easy Peasy . Then we came back to Waremunde and had a cocktail on the ship side of the harbour which was less busy. Helsinki, Here we got the courtesy coach to near the centre of Helsinki which if you pay select fare is free but if you are on saver fare it is £4 per person each way. Had to wait nearly 30 mins for return coach in a shower which was not fun. Had a nice walk round the centre of Helsinki then we went to the tourist information office and got details on the trams. We were told if we bought a Ticket 2.8 Euro this would last 80 mins and you can then get the No2 tram which takes you up one side of Helsinki then get the No3 tram which comes back down the other side. This number 3 tram changes its number back to number 2 near the centre and you have to stay on one or two stops back to the centre. Cheap way to see Helsinki. St Petersberg, Day 1 we went to Catherine Palace and we were lucky with the weather as it was sunny in the morning. Reasonably quick access into the Palace but we were in a group of 41 so had to wait for the group to regroup after a visit to toilets and cloakroom which you have to put standard size backpacks so leave on coach if possible to save time. Then you are herded through to an area where you have to put on some fabric over shoes to protect the floor. It if then a slow process moving from room to room which were lovely particularly the Amber room where you are not allowed to film or take photos. We had very little time to walk around the garden area due to a shortage of time and were told no time to shop but I saw this little kiosk in the gardens and bought a pack of 30 postcards that had lovely pics of the palace for 250 roubles ( about £3). Tip Here: we were told before leaving the ship we could not take water off the ship. There is a vending machine near the exit door you can use rouble notes or coins. You put the note (or coins) in the machine THEN select the number of the item you want i.e 52 for water it drops out the bottom and gives you change price of water 45 roubles (50Pence) or coke 65 roubles(80 Pence) much cheaper than aboard ship St Petersberg, Day 2 We booked the Picturesque St Petersberg trip and it started with a boat trip which went along the river /canal? Which was lovely and we saw some wonderful buildings then we went under some very low bridges you cannot stand up on the boat under these as you could be seriously injured. Suddenly this guy started appearing on the bridges waving like a tourist but then he would appear at every bridge on the way back then he was at the dock for our return and expected but did not push for a tip. Be careful here though because someone said after that with some of these they act in pairs look where you take the money from and try to pickpocket. We enjoyed this trip and then we were taken to the Church of the spilt blood which is fantastic inside, the mosaics are spectacular and look like paintings. We then were taken to a gift shop for free coffee or vodka. Try the vodka the coffee is cold and horrible due to lukewarm water also no milk. Talinn Estonia, This was our favourite place, you can walk from the ship to the old town centre in about 20 mins about 800m away to the edge of the town but do get your bearings here so you can find your way back. The square in the centre is lovely for a chill out drink and people watching. There was also a stage up with music and performances on the day we were there. Do be aware drinks in the square are pricey no prices listed you have to sit down and get a menu for prices so do this before you order. A 500ml saku beer and a cappuccino coffee will cost around 12 euro, nice beer though. Stockholm Sweden, I got up at 5.30 am to watch the ship head to the port through spectacular scenery, little islands with typical small wooden houses were lovely and the bird habitats on these small islands were nice to see. When we arrived in Stockholm again you needed to use the courtesy buses (£4 per person each way if not on select fare) which were delayed a bit due to roadworks in the town so had to wait 20 to 30 mins on the outward bound journey. Stockholm is spread out a bit so if you have difficulty walking then a pre booked tour may be a better option. Although it was ok walking through the town and seeing the palace we enjoyed walking around the harbour area more and in some ways wish we had booked a harbour tour. Copenhagen Denmark, Here we looked from the portside of the ship and thought we could see The Little Mermaid statue about 400 yds to the left of the ship so we walked in that direction from the ship but the statue was of a couple of Polar Bears, the little mermaid statue however was 200 metres over to the right of this statue just around the harbour. We followed the harbour round from here to what was a lovely church and fountain then onto the area where the tourist boats dock Nyhavn with its lovely coloured buildings. Again here the cafes are busy and expensive Small beer, coffee and a bottle of water 125 Danish Krone (£15). Great for the views and people watching. Then we went onto Christianborg Palace and the Royal Stables then to the Town Hall building with the Astronomical clock. By this time we were tired so we returned to centre to get a courtesy bus back which was most unpleasant as no Aircon and stop start traffic all the way back to the ship lots of people complained about the shuttle bus service here. We missed out Tivoli but if you are planning on going on an organised tour make sure you confirm how long you get there as some people were unhappy for 2 reasons the minibus transport no aircon black windows to see out of and only 30 mins at the gardens when they complained the tour team were not interested. Read Less
2 Helpful Votes
Sail Date: June 2019
We have cruised on Ventura and on embarking found the Azura identical in layout so finding our way around the ship was simple.We booked a late saver fare and got a balcony cabin to the rear of the ship but found no engine noise to trouble ... Read More
We have cruised on Ventura and on embarking found the Azura identical in layout so finding our way around the ship was simple.We booked a late saver fare and got a balcony cabin to the rear of the ship but found no engine noise to trouble us.The cabin was clean and well presented kept that way by our lovely steward Bill.All crew we encountered were happy and well trained in their jobs .We were allocated second sitting and enjoyed the company on our table with much to talk about.We always find fellow cruisers good company and only too pleased to join in conversations. The decor on board is getting a bit worn in places we admit but understand that an upgrade is due soon. Entrainment on P and O we believe is probably one of the best at sea and enjoyed many of the shows.Much praise must go to the young troop the Headliners who were great in all their different shows.Singers,comedians and specialty acts kept us entertained. Food on board geared to British tastes of course was fine,nothing to complain about but also nothing to rave about either.Could do better.We believe that since getting rid of daily gratuities corners are cut in some places ie food quality and a hike in drink prices etc. Weather was good for us as in Britain it was wet and miserable,enjoyed the midnight sun experience on several nights.All ports we visited lived up to expectations and St Petersburg was the highlight of our cruise and we must say that shore excursions by PO Were well organised and very memorable. Disembarked easily at Southampton and now look forward to our next trip,must get those brouchers out. Read Less
1 Helpful Vote
Sail Date: May 2019
The cruise was wonderful. Food and service in restaurants was perfect. Cabin R519 was good and kept very clean. Disappointed we had the overhang from above casting shadow on balcony Entertainment was OK ,but not as good as other ... Read More
The cruise was wonderful. Food and service in restaurants was perfect. Cabin R519 was good and kept very clean. Disappointed we had the overhang from above casting shadow on balcony Entertainment was OK ,but not as good as other cruises we have been on. The best entertainment was the historical murder presentations. Destinations were fantastic although only 6 hours in Gibraltar was disappointing. We only booked in April 2019 and did via the select option mainly because we thought we could get the first sitting and a table for 2 and was put on the waiting list. However once onboard we were informed that all the first sittings for a table for 2 were fully booked in Nov 2018 and we had no chance of this. We needed this because of my wife's poor hearing and cannot hear other peoples conversation. The outcome meant we were in Freedom and always had to wait for a table for 2. This should have been explained at the time of booking and perhaps we would have changed our decision and booked the early saver. Read Less
4 Helpful Votes
Sail Date: May 2019
This was our first cruise with P&O and it came up short in comparison with the line we previously used. In my opinion the Azura is in need of a refurbishment. Many fixtures and furnishings were worn and in poor condition and the beds ... Read More
This was our first cruise with P&O and it came up short in comparison with the line we previously used. In my opinion the Azura is in need of a refurbishment. Many fixtures and furnishings were worn and in poor condition and the beds in our cabin were very uncomfortable. Dining options were limited and the buffet food quality was very poor with very limited choice and the service was not available for long enough per day. The food quality in the restaurants was very good however although coping with the high passenger capacity was a problem. Complimentary room service for breakfast was very welcome and convenient. Whilst the quality of entertainment was very good indeed, all of the entertainment areas had insufficient seating to cope with the number of passengers. Frustratingly, the small atrium was constantly used for dance classes preventing it's use by other passengers for other purposes. With the exception of our cabin steward the staff were generally not as friendly and helpful as we were expecting. Embarking and disembarking was carried out smoothly and quickly at all ports. Read Less
4 Helpful Votes
Sail Date: May 2019
We chose this cruise as my husband wanted to see the Fjords and photograph the landscape. I read all reviews prior to going on the cruise. All I can say is that I think we must have gone on a different cruise to everyone who had ... Read More
We chose this cruise as my husband wanted to see the Fjords and photograph the landscape. I read all reviews prior to going on the cruise. All I can say is that I think we must have gone on a different cruise to everyone who had negative comments about Azura. Our cabin was spotless (a balcony cabin), the cabin steward was excellent and cleaned the cabin twice a day. Couldn't complain about him. The Freedom Dining restaurant was very good with excellent wine choices. Only negative about the food was the buffet restaurant on Deck 15. The behaviour of some of the passengers who used that restaurant is questionable and the state of the tables was not nice. We didn't see much entertainment as that isn't our thing - we did see a couple of singers and had drinks in the Brodie and Manhattan bars. The service from staff was, on the whole, very good. They had to deal with some very annoying passengers so I think that they handled situations with professionalism. Well done to all of them. We enjoyed the gala night and the opportunities to dress up. Some people didn't embrace this and made no effort whatsoever - I think that the staff should have informed people about this. On the whole - it was a good experience. We will definitely go again. Read Less
11 Helpful Votes
Sail Date: May 2019
We are a couple in our 50s who have done plenty of cruises before and have actually been on Azura twice before. This was a last minute cruise – 7 nights in the fjords, booked (when we unexpectantly managed to get a week off work ... Read More
We are a couple in our 50s who have done plenty of cruises before and have actually been on Azura twice before. This was a last minute cruise – 7 nights in the fjords, booked (when we unexpectantly managed to get a week off work together) about a week before we travelled. As such we ended up with a guaranteed inside cabin when we usually hand pick the balcony we want!! We were assigned midships on deck 5 quite near the atrium and the room was fine. It was clean and comfortable and well serviced by our excellent cabin steward Rajesh. I always check the reviews on these sites and I was a little bit concerned by the number of negative reviews on sites relating to the Azura. It was said that the food is terrible and cold, the staff are unhappy and unmotivated, and the ship is in a state of disrepair and smells!! Well I am happy to say that we did not find any of this to be true. We were on freedom dining and enjoyed every meal we had. The buffet was also fine. I know breakfast can be difficult when it is busy but this is down to the design and I still always managed to have a nice freshly cooked omelette in the mornings. We did not use the select dining restaurants as there was no need, and we have done them before. We were very happy with the staff. Our cabin steward Rajesh was as good as we have ever had, and we thought the service from all the staff in the bars and restaurants was exactly what you would want. I know the ship is coming up for a refit but did not find it particularly tatty in any way. Also I did not notice the smell that previous reviewers have mentioned, so hopefully that issue has been resolved. The weather was fantastic in each of the 4 ports (Stavanger, Flam, Olden and Bergen). We particularly enjoyed getting up early to enjoy the sail into Olden. We tend to go hiking independently and had a great day in Olden in 20 degrees plus sunshine. We took a picnic from the buffet / grab and go, and enjoyed a lovely lunch by the lake which is less than an hour walk from the ship. The entertainment was good overall. There were 4 headliner shows in 7 nights – two of which we had never seen before, and the usual mix of singers, bands and comedians. Embarkation was brilliant and disembarkation even better. We self-disembarked the ship before 730am and I was in my car (booked via CPS) within 10 minutes of leaving the ship. Would I go on the Azura again? Yes without a doubt. Read Less
6 Helpful Votes
Sail Date: May 2019
Very disappointing, ship tired and staff very lacklustre, not one member of staff went that extra mile, Hygiene not enforced at all surprising considering that they had noro virus a few weeks before. Entertainment team non ... Read More
Very disappointing, ship tired and staff very lacklustre, not one member of staff went that extra mile, Hygiene not enforced at all surprising considering that they had noro virus a few weeks before. Entertainment team non existent, buffet food appalling, dining room just satisfactory, poor service and no interaction, served as if we were in a fast food establishment. We had an issue with over charging so went to Customer relations to sort out, assistant started to deal with our problem then just answered the telephone whilst we were in the middle of a conversation when I pointed out that this was rude he replied that it was a medical emergency, but surely these calls should be taken in private, I don’t think it’s very professional as I heard all the details of the illness and their room number. Guest were cross between benefit street and Butlins, unfortunately P & O have lowered their prices so this has resulted in dropped standards in all areas. If you like Benidorm then this is for you, but personally I will rather spend more and go on Celebrity or Azamara. We found it quite amusing that our room steward hardly spoke to us at all for the entire cruise, but on disembarkation he was hovering around no doubt expecting a tip, which we would have gladly given if we had any form of service from him. Disembarkation an actual farce, we chose to take off our own luggage but they couldn’t even get the right deck number to exit some we’re saying deck 6 whilst our paperwork said deck 5! Wouldn’t rush to book another P & O cruise unless I was desperate for a cheap no frills get away. Read Less
7 Helpful Votes
Sail Date: May 2019
I'm on the same "eventful" cruise Mr. Unknown had been (previous review). Key points to address: 1. Nearly no cruise ship has a helicopter pad - airlifting is standard procedure, as is evacuating rooms / restricting ... Read More
I'm on the same "eventful" cruise Mr. Unknown had been (previous review). Key points to address: 1. Nearly no cruise ship has a helicopter pad - airlifting is standard procedure, as is evacuating rooms / restricting balcony access. This was all done in strict accordance with safety procedures, and I have to say the crew did this well despite inconvenience this might cause. 2. We did have quite strong rolling due to strong winds and sea conditions. The captain altered course to avoid the worst of the weather, but he can't control the weather. An unsteady ship in strong weather conditions, along with all the creaking and banging waves are inherent risk of sea travel. I felt as safe as can be given the circumstances (which wasn't at all outside of crew's ability). Some might have argued that the ship should just not sail instead, but if that happened, I guarantee you there would be complaints that we skipped destinations / was stuck somewhere. As regards to some other reviews: It's not a luxury cruise with servants, but has all the amenities for a pleasant journey. If you feel like you can't stand the poor or indeed the wider society, do spend more on a smaller boat or purchase your own yacht. There's no complaints from me for the fellow passengers - you can be perfectly left in peace. Out of thousands of guests onboard, hardly anyone has left me a outrageously poor impression. There definitely are a good number of passengers who just love a moan (indeed, it is the British national sport). Heard about a man who had to leave his cabin when the helicopter came in as standard procedure, and he thought he's entitled to a personal apology from the captain! Service on-board was adequate. My restaurant waiter had engaged in great conversation and was quite friendly (1/2). I don't expect them all to do so (although quite a number do), as other passengers might not understand they work 11 hour shifts a day often every day, serving multiple tables waiting for their food. It's unreasonable to expect them to be available at your leisure. Overall the restaurant is what I expect of a good restaurant, and the food was great. Cabin service had also been good, with our steward making up our cabin multiple times a day. Zero complaints about cleanliness. No he did not loiter around waiting for tips at the end of the trip. And no, I don't expect him to be my private butler. Embarkation and disembarkation were both decently good. Not a huge time to wait. Disembarkation was actually ahead of schedule. It was held within different venues (which are often on deck 6), and then we were lead to deck 5 (I think) to disembark. The instructions were not misleading as I recall. As to entertainment and enrichment activities - I'm speaking as a 20 something having lived in other countries. When I see the programs I can see how they are tailored to the demographics they had on board - old and very British. The music acts were all trying to pay homage to artists that once were a big thing, the comedy bringing up British TV celebrities that have been in the business for decades and now largely irrelevant (for me). I don't blame P&O for giving customers what they want, but of course, would hope for some more. Gym is decent. You could do most things. Would benefit from at least a pull-up bar for back. Weights can be limiting when it goes up only to 22kg, but then again with no foam flooring, so no dropping of weights, it might be the wise choice. Enjoyed the free fitness classes this time (last cruise Sep 2018, the PTs weren't very good). Plenty of public rooms / spaces you could hang out at. I had an inside cabin, and planned to be out of the room except when sleeping. That plan came to fruition as much was on offer. Sauna, steam room, gym, dining, etc. If weather was warmer, the swimming and lounging would have been great. I went to the sauna almost every day before bed, and nearly never anyone there. My own real complaint - it might not be apparent to the passengers on board but there were a lot of aggressive sales tactics for the spa / retail sections. If you go for a haircut, be warned they'll also try to sell you shampoo, conditioner, and whatever else. They do so aggressively by saying "I'll put this in your bag" by default, instead of asking if you would like to purchase. The spa / wellness is also exempt from the new no tip required policy - a 10% service charge is added by default, and they will not tell you this is optional or ask how much you would like to give. Further, they've got a number of seminar type events where they'd spew out even more fake science, the type I'd think the elderly would easily believe by the young immediately see through. Lastly, not entirely sure if this true, but the biggest sales events are always held on sea days when you probably have no internet and do a price check. Quite predatory in my opinion. The ship is starting to show its age - a refurb might be needed. You can see some of the handrails losing paint from so many guests hands having brushed them. The rust on balconies and window panes. The drab carpets. But overall, this had been a wonderful trip despite the events that were unavoidable and inconvenient. I feel relaxed and refreshed. The food had been great. The views had been great. The lifestyle on board had been great. Service had been great. Though, yes, it's not the private butler lifestyle some other passengers might feel they are entitled to at merely less than £90 a day (inside cabin). For me it's well worth the money. Highly recommended. Read Less
1 Helpful Vote
Sail Date: May 2019
Have travelled on Azura before in Caribbean and Loved that experience. I was disappointed on this cruise. I expected the weather to be grim and knew the ports would be basic. Bearing in mind shops were shut on Sunday in Cherbourg and ... Read More
Have travelled on Azura before in Caribbean and Loved that experience. I was disappointed on this cruise. I expected the weather to be grim and knew the ports would be basic. Bearing in mind shops were shut on Sunday in Cherbourg and ciesta in Spain. Disembarking and embarking in Guernsey was an inconvenience, having to queue for about 40 mins to use the tendor . Getting off and getting back on board . Generally standards have dropped. Even noticed the lower brand of biscuit in the cabin. Used to get a good old hob nob, now a Marie biscuit. ....Maybe because lack of staff, the buffet tables need to be cleared quicker. Often walked around looking for a table to sit at. Buffet food very basic. Only ate breakfast there and found that not very appetising. Peninsular restaurant on the other hand, very good. .... Cabin was depressing due to complete view of lifeboat taking up all off the view, would have preferred an inside cabin. No complaints regarding our steward Rex who was always accommodating. Entertainment was pretty good. Not sure I’m happy with the dance area around the shops and costa, continually being used for classes. Would be nice to have a bit of free style dancing there as well. Personally I will try another cruise line now to compare. Which is disappointing as up until this holiday I could only have praised P&O for ensuring an enjoyable experience. Read Less
1 Helpful Vote
Sail Date: May 2019
I liked the size of the ship , not too big, embarkation was much faster (10 min queue) rather than for Britannia (2 hours queue). But the whole ship needs a total refurb , all the chairs and sofas are incredibly low, some almost ... Read More
I liked the size of the ship , not too big, embarkation was much faster (10 min queue) rather than for Britannia (2 hours queue). But the whole ship needs a total refurb , all the chairs and sofas are incredibly low, some almost impossible to get out of, in the dining rooms you felt like a child sitting at the tables and a lot of people made the same comment. Our superior balcony was quite spacious with a sofa which could become a sofa bed and tables and chairs, 2 , 24” flat screens TVs one facing the bedroom the other facing the sitting room, limited shows and movies and sometime didn’t work due to poor signal. We had a bath and dressing gowns and slippers they provide basic toiletries and there is a small fridge which you pay if you use anything in it. We got complimentary :a bottle of champagne, a bowl of fruit, a box of chocolate, 2 small sparking and one large plain bottled water. There is a kettle , tea , coffee and milk sashes which they renew every day, you also have a turned down service in the evenings, which they clear up any rubbish replace used mugs, glasses and open the bed with a small chocolate on the bed for each. There is only 2 UK sockets ( plus one for the kettle) and one American socket .I phoned up before departure to ask what kind of sockets they use & was told European & Uk. But no European in the cabin and funny enough the hairdryer ‘s plug is American ! The queue for breakfast is massive and no where to sit, so we ordered free of charge room service breakfast, which was sufficient and if you look on line it includes sliced cheese & meat but NO IT DOESN’T. Food is generally just acceptable not as good as Cunard. I has a very good shoulder, neck & back massage twice at the Oasis spa. 50 min of absolute bliss for £72 each session, the second one I had as a couple massage with my husband which we paid on the day we booked 3 days before but they charged us again on the day too and it took us a lot of explanation, back and forth to the spa and reception to get e refund. It ruined the experience. There is The Oasis swimming pool for adults only, if you look on line it says it has a currant that you swim against , but no it doesn’t and thank goodness. However it is not heated and I was only able to use it when it was a warm sunny day which was only one day during the whole 7 day cruise and on the last port day (Fri) the pool was closed and empty of water. Very disappointing there are 2 jacuzzis on either side of the pool but they didn’t work one day as they were doing maintenance why they couldn’t do that during the night god knows ! There is a sauna and steam room as well which have good temperatures. Evening entertainment is very basic and mainly comedy , Madonna tribute was in a bar with limited stage background and she was out of tune.the last evening they showed “Astonishing” which we saw on the Britannia last year, we thought they would change it , but unfortunately it was exactly the same magic show with exactly the same tricks, very disappointing. On the 5th night the Captain announced that the is sea a bit rough on the Bay of Bisque and he was going to detour to avoid it, but it could still be a bumpy ride so hold on to the handle bars and be careful. A Bumpy Ride?!! The whole ship was rocking from side to side then from the front the back making awful sounds as if it was falling apart it started at 10 pm and became worse from mid night to 4pm the next day. But still very very unstable even after that with huge 10 metre high waves hitting the side of the ship. It was a very uneasy experience and we felt very unsafe. Another night we were woken up by the Captain at 5.30 am to say there was a very unwell passenger who had to be helicoptered to a hospital in France , he asked us to stay in our cabins and not even go on our balconies, but we saw it from our patio door coming towards the ship & leaving , later on we found out there is no helicopter pad on the ship so the patient had to be lifted up to the helicopter by a cable ! Scary . Read Less
Sail Date: May 2019
This was a last minute decision - booked only a week before departure. We have sailed from Southampton before and this time used CPS to park the car - a very smooth experience when you get to Southampton. No time to look around ... Read More
This was a last minute decision - booked only a week before departure. We have sailed from Southampton before and this time used CPS to park the car - a very smooth experience when you get to Southampton. No time to look around Southampton upon arrival, straight into the embarkation process, which - in our experience - is always very efficient and enjoyable. You feel as though your holiday has already started before even getting on board. I knew where our cabin was and so we went straight there and it was a pretty decent cabin with a fair balcony - all very adequate for our purposes. The only issue for us was the height of the shower head - we are both tall and so kept banging into it and as it was bolted to the cubicle there was nothing we could do about it. As we were a late booking we had no choice about whether we had first or second sittings for dinner and so we were second - 8.45 on embarkation day and 8.30 thereafter. Frankly too late for us (first sitting was 6.30 I think) and so we dined in the buffet on Deck 15. That was great, lovely food and where we had breakfast and lunch thereafter. We also dined there on our last night so that we had time to get packed afterwards. We looked at the drinks pack and decided that £40 per person per night was ridiculous so we took a litre of gin aboard - you are allowed by P & O but only one 1 litre bottle each and anything you buy after Southampton has to be stored until you leave the ship. They also charge £20 corkage if you bring a litre of wine on board and want to drink it with your dinner! We then had a single glass of wine for dinner for £4.15 each and that was that. We've had drinks packs with other cruise lines and they are fine - and you make use of them! But this was perfectly adequate and we didn't think we'd missed out. We only watched one show - which was very good but after eating at 8.20 and not finishing until after 10, we didn't feel inclined to watch a show if we were off the ship the next day. We used the gym only a couple of times but there isn't much head room on a cross trainer if your 6' 4" tall! We also went on a talk about 'losing weight by eating more' This was run by a chap called Christian De Beer and a very nice chap he was to. This was really an opportunity to see you Elemis detoxing stuff. I agreed that 'we' would go for a test and a talk. Should be £50 each but doing two for £50. My other half decided that she didn't want to do it after all so Christian charged me 'only' £43 ! Interesting - I am suffering from acidosis it seems and need a 21 day detox (Cost about £150) and then 3 months worth of stuff costing, I think, about £80 a month so call it £400 all in. Ever felt you've been had? I have since read that this has been going on on cruises for at least 10 years ands it is worth googling Elemis 21 Day detox for a bit of opinion - it works for some but not for al by any means! I think my other half had the right idea! But I still need to look at my diet and maybe some sort off detox would also make sense - more Googling and eBay required!! Great cabin service - our chap was Sunny and very attentive he was to - great feller. I did a trip to the Omaha beech and St Mere Eglise on Day 1 when we went to Cherbourg but my partner didn't go as she didn't think it would interest her and so, for £60 would have been a waste of money. She had a look around the marina at Cherbourg. We didn't do ships excursions for either La Corunya or Santander but had a good walk around both. Our last destination was Guernsey and we did the excursion to Sark - which was brilliant and reasonable value at £50 each. Mind you the carriage (horse and trap!) trips cost £15 apiece and I saw a cheeseburger for £8! Large coffees cost £3 so not bad. Disembarkation went well. We stayed on Deck 15 until about 30 minutes before our exit time of 9.45 and discovered that everyone had moved out of the meeting place a few minutes before. Thereafter getting off the ship was extremely quick and easy and we found our baggage and then the car! Great !! Read Less
1 Helpful Vote
Sail Date: May 2019
Just returned from the Azura cruise to Cherbourg, La Coruna, Santander and Guernsey A911. The weather was not brilliant but generally not too bad apart from our return crossing on the Bay of Biscay. We had winds of 55 Knots, Waves of 9 ... Read More
Just returned from the Azura cruise to Cherbourg, La Coruna, Santander and Guernsey A911. The weather was not brilliant but generally not too bad apart from our return crossing on the Bay of Biscay. We had winds of 55 Knots, Waves of 9 Metres and a 5 Metre swell. to say the ship was moving a lot would be a massive understatement. Some people spent the night in the Atrium wrapped in blankets because they were too scared to go to bed. The entertainment on board was superb, apart from one singer in the pulse band. she seemed unable to remember the words to most of the songs without having to keep looking at her tablet/phone and she quite often messed up. Fair play to her for giving it her best shot though. Unfortunately there seemed to be a foul smell of raw sewerage most days and this was especially noticeable during port visits. I think I heard the captain mention something about maintenance being carried out on the water system during the cruise. It was a pretty horrible smell. We had a bit of an issue with our balcony cabin door. Every time we opened it we had a loud whistling coming from the broken seal at the end of the door frame. I did report this to the cabin steward, but it didn't get fixed. Can't say it was that much of a problem though. Our bed was failrly uncomfortable. It was quite hard, but the pillows were very soft. Can't really complain because that combination might suit other people. Just didn't suit us. The standard of food was generally very good, although in the Penninsular MDR the food on the first night was not great, as the days went on, the food standard seemed to improve. On the last night, I think I had the best staek that I had ever eaten. It was lovely and pefectly cooked. The televison was a bit of a waste of time. Very restricted amount of channels and although we didn't intend spending our holiday watching TV, there was the occasional day when we just wanted to chill out in our room and put the TV on. Soon changed our minds about that, because the programmes shown were really old repeats. We decided to use the laundry to clean two loads of washing, but unfortunately after the wash cycle had finished on both, there was a horrible smell of what I can only describe as stale water. We only took two washing pods with us so we were unable to wash them again. We had to wash everything again when we got home. I know we should have gone to make a complaint but decided not to bother as it wasn't the end of the world. I managed to go swimming a couple of times during the cruise, but the pools were really cold. good in one way, because it meant not many people were using them, but it did mean that I didn't feel like staying in there for very long. On the day we visited St Peter Port I decided this would be an ideal time to go for another swim as there would probably be nobody in the pool. I was right. Trouble was, the pool had been emptied, so nobody could use it anyway. Very strange time to empty a pool. I know there seems to be a lot of negatives, but these are just from our experience. I do need to point out that even with these negatives, we still thoroughly enjoyed the cruise and certainly would not let it put us off. We are already looking at booking a cruise for next year, but we might try a different cruise line, just to get a comparison from another line. I do have to say at this point, that I felt the service from all the staff was excellent and my hat goes off to all of them. They work tirelessly to ensure the passengers enjoy the experience. I just hope they get paid a decent wage for the hard work they do. The Embarkation and disembarkation was really smooth and although it does take quite a while to get off the ship during disembarkation, it's really not that bad because you can chill out with a coffee after breakfast and wait for your group to be called. Overall, a lovely holiday. Read Less
Sail Date: May 2019
We chose the cruise as it was available for my significant birthday was only a week long and sailed from Southampton. We also booked a superior deluxe on the sailing for not much more than a standard balcony. We sailed with my oh’s ... Read More
We chose the cruise as it was available for my significant birthday was only a week long and sailed from Southampton. We also booked a superior deluxe on the sailing for not much more than a standard balcony. We sailed with my oh’s parents and had a nice time but both and oh’s parents who are exprencied cruisers felt pretty let down by p and o. We felt the food choice in the buffet pretty poor, fairly low quality and very repetitive. Hence we ate breakfast and lunch as much as possible in the oriental or main dining rooms. The evening meal choice was also pretty limited. I don’t eat sea food or fish, and pretty much all that was left in the mains was pretty much your standard British roast dinner fare. Lunchtime service from the waiters was pretty poor and very rushed. The evening entertainment was generally ok but nothing more, but one comedians act Bernie Flint was exclusively geared for a very old audience ( if I could have walked out I would)P and o generally we have found after two cruises lack daytime activities we enjoy, generally we do our own thing. Overall yes the ship is looking a bit tired in places, but is fine. When you do have issues customer service is woeful. We had no working toilet for 14 hours, my ohs parents had a balcony door that wouldn’t close shut. In a very mild storm, this was blowing open in the middle of the night. PandO assured them it would be fixed the next morning, it took a further two days to be repaired. We took a shore excursion from Santander to bilbo to see the Guggenheim and a walking tour of the old town. We only had 50 mins to explore an internationally renowned museum. The guide was very knowledgeable but the day just felt rushed. In summary not sure we would sail p and o again, unless we got an amazing deal. My oh’s parents are worried about service on a cruise with p and o in the autumn on another ship after this experience. Read Less
4 Helpful Votes
Sail Date: April 2019
We have become P & O fans, we like the style of cruising, the mix of formal nights of which there were two, the freedom dining, the choice of menu food, the staff, and great entertainment. We did three organised trips, The best of ... Read More
We have become P & O fans, we like the style of cruising, the mix of formal nights of which there were two, the freedom dining, the choice of menu food, the staff, and great entertainment. We did three organised trips, The best of Amsterdam, Ghent on your own, Saire Valley. The guide on the Best of Amsterdam Robert was the best guide we have ever had which made the trip extraordinarily good. Ghent on our own was very poor with just two hours in Ghent.The Saire Valley trip was ok but again too short. We had two comedians on board the first one Mr Heggarty from Ireland was without doubt the worst comedian we have ever endured, the second comedian Tucker was probably the best comedian we have ever heard. The Headliners were brilliant singers and entertainers. The duo in the planet bar were also very good. Our steward, Irenia kept our cabin spotless and replenished and the only thing about our inside cabin to moan about was the carpet could do with a clean. We dined in the Epicurean menu 2 and thought that the extra cover charge was worthwhile. The service was fantastic. We had all our other meals in the Meridian restaurant where the staff were outstanding and the food including steaks served to perfection. The tender service to St Peter Port Guernsey was pretty painful. We did not take an organised trip but instead took a public transport bus around the Island for just £5 each. I read other reviews before our first trip on Azura and agree with the good reviews, this Ship is the Ship for a very enjoyable cruise Read Less
Azura Ratings
Category Editor Member
Cabins 4.0 4.1
Dining 4.0 3.8
Entertainment 4.0 3.5
Public Rooms 4.0 4.0
Fitness Recreation 5.0 3.7
Family 4.0 3.7
Shore Excursion 3.0 3.4
Enrichment 3.0 3.1
Service 4.0 4.0
Value For Money 4.0 3.6
Rates 4.0 3.8

Find a Cruise

Easily compare prices from multiple sites with one click
Compare and book excursions for your next cruise