2 Helpful Votes
Sail Date: May 2019
Let me start this off by saying that we love cruising. This was our 3rd Carnival Cruise. Previously we have been on the Pride and the Conquest and we enjoyed both and decided to once again cruise with Carnival aboard the Magic. From ... Read More
Let me start this off by saying that we love cruising. This was our 3rd Carnival Cruise. Previously we have been on the Pride and the Conquest and we enjoyed both and decided to once again cruise with Carnival aboard the Magic. From beginning to end.. something was just.. off. The day of our sailing, the ship was moving from Port Miami to Port Everglades. With that being said, we pre-checked in at the airport and they said that since we cannot get onto the ship until "late in the afternoon", they would bus us to a mall and we would meet back at the drop off location and be shuttled to the terminal. There was mass confusion at the airport and the carnival staff was being so mean to one another - it was a huge disorganized mess. We FINALLY get on a bus and the bus drive has no clue where he is going or where to drop us off. What was supposed to be a 20 minute bus rider turned into 1 hour of us driving in literal circles. We finally get to the mall and had 3 hours to shop and time to meet back at the location to get back on the bus... more mass confusion. People everywhere. Police directing us, some carnival staff telling us to wait - while some staff is telling us to get on the bus. Passengers running in front of us to get on the bus. It was just mass chaos and extremely hot outside to be out there waiting. When we finally get to the terminal, it was more confusion because some people had an arrival appointment and some did not. People were RUNNING through the lines to get up the escalator to get on board. I could not believe what I was seeing. No sense of organization at all and passengers acting like children. Since embarkation was a total mess it started our cruise off on a bad note. But we were determined to still have a good time - and we did. Our cabin was small but nice enough. The cabin stewards were so kind to us and always had us laughing. The food options were awesome! We loved all the food we ordered! One thing though - although the service in the dining room was great - my appetizers were wrong on multiple occasions. I know that these things happen and I did not mind the mix up. Everyone on the staff was amazing and made the ship truly feel like home. One thing that we did not like about this ship is that it seems like there are too many people. If you did not make plans to get a lounger by the pool early.. you were not getting a chair. Lots of people were saving their seats with towels and we actually saw the rules about not saving seats being enforced which was nice because I feel like it usually isn't. Along with the chairs, if you did not plan to have your breakfast/lunch at an earlier time.. you were going to be waiting in long lines. Everything we did had to be planned around the crowds and lines. If you weren't at a comedy show 45 minutes early.. you weren't getting a seat. We bought the Cheers! drink package and at the pool .. we waited SO long for drinks that we just ended up getting up and waiting at the bar almost every time. I know this seems so "first world problem" but when you're on a cruise and in your chair comfortable.. the last thing I want to do is get up and wait. We never had that issue on any other cruise we went on. Another thing we did not like is the smoking in the casino. I don't have an issue with people smoking but there was NO ventilation whatsoever. Smoke would just sit in that area and it was terrible. We came home with all of our clothes smelling. Even if we weren't hanging out in there, we had to almost always walk through to get to our destination because of where our room was.. I feel like this is something that needs to change. Entertainment on the ship was okay.. same as last year and we were surprised to see that not much was changed so we did not go to many shows. We loved going to the piano bar and watch Rebecca play and sing! We went to Half Moon Cay, Grand Turk, and Amber Cove. We loved all of the ports and the simplicity of getting on and off the ship - no lines! Disembarkation was a breeze .. we carried our bags off to catch an early flight and had no issues and waited in no lines.. All in all, after a rocky start with embarkation, we truly did have a good time. We met some great people and loved exploring this ship (lines and all!). Read Less
1 Helpful Vote
Sail Date: May 2019
The ugly....cannabis smoking is everywhere. Public areas balconies and my favorite...lighting up beside a family during movie night. Security are polite and ineffective. Smuggle it on and smoke until they call you Chong all cruise long. ... Read More
The ugly....cannabis smoking is everywhere. Public areas balconies and my favorite...lighting up beside a family during movie night. Security are polite and ineffective. Smuggle it on and smoke until they call you Chong all cruise long. The bad....why do some people treat their cruise in the Caribbean as a prison release party. Drunken fools during the muster drill and thereafter. The inclusive drink option is crusing cruising experiences.kids club....advertised and closed. Grand turk is a very sad place to visit ( post hurricane) we did a tour of the island and there is still lots of visual scarring The best for last...the good....the crew the food and the ship are top notch. Staff appear to be really enjoying themselves. I had absolutely no complaints about the carnival side of things....gym was clean and large. Cruise director Marq gave it his all. Great food options include burritos guys burgers.to be succinct....it was the ten percent of the passengers that act like drunken stoned fools. Read Less
Sail Date: April 2019
We have cruised with Carnival before, on the Liberty, and our experience was very good at the time, so we thought the experience would be repeated, hence we chose Carnival again, but this time on the Magic. Totally regret our decision. ... Read More
We have cruised with Carnival before, on the Liberty, and our experience was very good at the time, so we thought the experience would be repeated, hence we chose Carnival again, but this time on the Magic. Totally regret our decision. From the cabin to the food in the Lido Marketplace was all disappointing. See my cabin review for details on the cabin. As for the food in the Lido marketplace, there was no variety at all.At any given meal, there were 27 containers of salads and salad toppings. One section had literally 3 types of cold cuts and 3 types of sliced cheese. Then the actual food section had only 8 items - not much choice at all. The desserts were just cakes. No caramel pudding, etc. The fruits were standard four - water melon, cantaloupe, Honey dew and Pineapple. There was an occasional banana, apples and grapes and breakfast time. The bananas went out of stock quickly. They would not replenish it. Even food items would run short and they simply said there was no more. The placement of the food items were bad as we had to stretch to reach the farther end to grab something, so much so, it was impossible at times and we had to rely on the staff to serve us. Especially the bacon was kept out of reach. Terrible. The staff did not have smiles on their faces and they didn't look happy at all. Rarely would any of them even wish you when they crossed you. The floors in the Lido Marketplace were slippery as ice. It was very difficult to walk on. Strangely, on the last day of the cruise the floors were great. The entertainment shows like Flick was stale. We seen the exact same thing 2 years ago, on the Liberty. Their entertainment has not changed. Same shows, same mega parties, same songs. This means that if you do one Carnival cruise you have done them all. Overall, the experience was not satisfying and was more disappointing, so much so, we may never cruise with Carnival again. Read Less
1 Helpful Vote
Sail Date: April 2019
Good itinerary, great weather. Ship was a little rusty and our cabin wasn’t that nice. Boarding process at Miami was much improved from my last experience. My biggest complaint was with some of the passengers. Lots of drunk and messy ... Read More
Good itinerary, great weather. Ship was a little rusty and our cabin wasn’t that nice. Boarding process at Miami was much improved from my last experience. My biggest complaint was with some of the passengers. Lots of drunk and messy people. Carnival tries to combine the booze cruise type with the family friendly type and they don’t mix. A fight broke out in the cabin next to ours at 1:30am. Do not need to expose my kids to a bunch of drunken idiots. When somebody can hardly walk it might be a good idea to stop serving them drinks. Main dining room was nice, food was good, but the cafeteria was very crowded and hard to find a place to sit down. In general lots of people lots of lines. Comedy club was really good they rotated out the comedians in the middle of the cruise so we didn’t have the same ones every night. Entertainment in the main theater was not that good. The music on the main deck was good but I was hoping for more of a Caribbean vibe, It’s the Caribbean I want steel drums. Read Less
Sail Date: April 2019
I was visiting the gym every day 1-There was no instructor to expelling who to operate the machines and the spa manager offered me guide for 85 $ special 2- many machines was covered with dust , specially the running machine and I ... Read More
I was visiting the gym every day 1-There was no instructor to expelling who to operate the machines and the spa manager offered me guide for 85 $ special 2- many machines was covered with dust , specially the running machine and I wrote my name on the first day and the name stayed there 3- the out side windows was not clean from the first day I informed the spa manager and the guest service but nothing was done, on private talks with staff the impression is that there is short of cleaning workers , but the most important is that if a guest will operate the machine not in a write way he can have a health problem like what happened to me pain in the shoulder till now 4- the entertainment team is not professionals and almost every night there is on main board 10 floor films not dancing like a real Caribbean cruise , it’s good for families and old people 5- the security also not so professional and by mistake my wife left the ship with my card and they did not want to let her back onboard and I got her card 6- I stayed in room 1287 Read Less
6 Helpful Votes
Sail Date: April 2019
Although embarkment was rough, it was an overall great experience. The ship before us caused us to be delayed for several hours (which wasn't normal). We got over that pretty quickly once we had a yummy cocktail in hand. My husband ... Read More
Although embarkment was rough, it was an overall great experience. The ship before us caused us to be delayed for several hours (which wasn't normal). We got over that pretty quickly once we had a yummy cocktail in hand. My husband and I ate at the steakhouse the first night which was AMAZING! The food and service was outstanding. There were long lines for the buffet so we ate at the dining room every other night which was also outstanding. We were in and out with happy bellies. We bought the drink package (recommended!) and therefore spent a lot of time at the pool and casino bar. The bartenders were fun, outgoing and friendly! Especially Tuty, back pool bar! We got a couples massage and I got a facial. Both incredible. There are plenty of jacuzzi's on ship. Oh, and the MUSIC! The music was AMAZING! Such good talent! Comedy shows were fun and so was the Lip Sync battle on the last night. I, obviously, have many compliments to pay to this ship. My one complaint would be the pools. I was hoping for larger pools or an adult only pool. I am ready to book another trip on this same ship! Read Less
6 Helpful Votes
Sail Date: April 2019
This was my first time at the Carnival cruise, I always go by Royal Caribbean or Norwegian.. I was mad at the first day with the delay and all the mess while we were waiting to board, but as soon as we understand the problem and how ... Read More
This was my first time at the Carnival cruise, I always go by Royal Caribbean or Norwegian.. I was mad at the first day with the delay and all the mess while we were waiting to board, but as soon as we understand the problem and how Carnival Magic treat us everything change because they were so nice and polite , always ready and willing to help us..and once we were aboard it was so beautiful and amazing .I am very surprise with the attention and good service from the crew.. at the Restaurant I always will remember them they were so nice .. I love the show time please never change those good and amazing shows .. people like Daria, Floyd, Charles , Dary and much more always will be in my heart they were so nice with us during the whole trip.I also love the Spanish music at night Just please could you leave for every night during the trip it was really fun Spanish people love to DANCE. The cabin was always clean and at the time of disembarkation was nice and smoothly everybody was happy and the crew did a very good job to made the process fun and nice... I really love all the entertainments .. I love this Ship i really recommended Carnival Cruise to everybody,, the food is amazing , and delicious . the whole trip was just perfect. Read Less
1 Helpful Vote
Sail Date: April 2019
This was a chartered cruise adventure and i plan to address my issues with that group as well but many problems that i had personally made me want to go home by day 3 of a 7 day adventure. My cabinmates mainly kept our cabin clean prior ... Read More
This was a chartered cruise adventure and i plan to address my issues with that group as well but many problems that i had personally made me want to go home by day 3 of a 7 day adventure. My cabinmates mainly kept our cabin clean prior to service coming in but i was disappointed to see that an obvious makeup spill on my bunk stayed all week which let us know that bedding not changed. Food service lines were ridiculous and menu selections were bad. Dining room service was slow/2 hours to completely get our meals which caused us to miss shows. The entertainment venues were hot and air conditioning was also scarce in other parts of the ship. Mostly, this was an all-adult cruise that we had always had the option of hot tubs 24/7. The pools/hot tubs all shut down at 8p. Embarkment was a nightmare! It took 3 hours to find my final piece of luggage and i embarked in the first group. I loved the casino but smokers and poor ventilation made it difficult for me with my asthmatic condition Read Less
3 Helpful Votes
Sail Date: April 2019
let me start be saying this was a chartered cruise. that being said there are some things that were not carnival's fault but solely the responsibility of the group who sponsored the cruise. this review is only about carnival magic. ... Read More
let me start be saying this was a chartered cruise. that being said there are some things that were not carnival's fault but solely the responsibility of the group who sponsored the cruise. this review is only about carnival magic. the cabin was ok, our room steward was friendly and kept our room clean, however he did not do anything to our balcony which was consistently dirty. i had to wipe out chair before i could sit. the bathroom had a persistent sewer smell and the flooring had soft spots that felt like if i stepped on it wrong my foot would go through the floor. there was adequate storage space. the spa was wonderful. i had several massages and enjoyed the steam room and the Thalassotherapy Pool were great. i took advantage of the facilities almost every day of my seven day cruise. dining was ok. the lines were atrocious. on our very first day we tried the seafood shack and they were out of lobster rolls and crab cakes. how is that even possible? running out of food on the first day. it took forever to get served and to find a clean table. meals in the dining room were good. guy's burgers were great and were our go-to when lines were long at the buffet. guy's barbeque place was good too, just needed longer operating hours. service overall (drink servers, table cleaners, etc.) was slow. it usually took 30 minutes or so to get a drink and for a table to be cleared. embarkation was terrible...we stood in line for over 2 hours before we proceeded through the security area then had to wait another hour for wheelchair service. when we reached our room it was ready and keys were available in the box. disembarkation was beyond horrible. after reaching the luggage carousel it took almost three hours for our luggage to arrive. carnival staff could not tell me why there was such a delay and seemed not to care that patrons were getting angry and the area was over-crowded. lastly the next cruisers were delayed because of our disembarkation issues. news agencies were notified and carnival implied that our group was at fault for the delay. i am personally insulted by the implication. furthermore, the waiting cruisers were offered compensation for their delay in embarkation. why we were not offered compensation as we endured the same type of delay? if these delays are consistent each time this ship sails then carnival needs to review their current procedures and implement changes so that cruisers can board the ship at their appointed time. would i go again? on the carnival magic? absolutely not!!! on another newer carnival ship, possibly...but not any time soon!! Read Less
1 Helpful Vote
Sail Date: March 2019
We left from Miami. They were not following any boarding zones. I heard that customs held up letting people off the ship before us. So the line to board was long but it went fairly quickly. We enjoyed the ship. Water slides and ... Read More
We left from Miami. They were not following any boarding zones. I heard that customs held up letting people off the ship before us. So the line to board was long but it went fairly quickly. We enjoyed the ship. Water slides and ropes course were fun for kids. Pools were never too crowded but hot tubs were. Food was all pretty good. There were long lines on the lido deck. Guys burger line moved quickly. Pizza line did not. They could use one or two more workers there. Two just isn't enough. We had great service in the main dining room and enjoyed our meals each night. We also enjoyed breakfast and brunch in the main dining room. We had great weather and enjoyed our time on the 4 islands. Getting on and off the ship was easy. The only carnival tour we did was to the ruins in Belize since they are so far away. Everything else we did on our own. Overall we had a good time on the ship. I wouldn't do spring break again since its more expensive and a bit more crowded. Read Less
Carnival Magic Ratings
Category Editor Member
Cabins 4.0 0.0
Dining 4.0 0.0
Entertainment 4.5 0.0
Public Rooms 4.0 0.0
Fitness Recreation 4.0 0.0
Family 4.5 0.0
Shore Excursion 4.0 0.0
Enrichment 1.0 0.0
Service 5.0 0.0
Value For Money 5.0 0.0
Rates 4.0 0.0

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