1 Helpful Vote
Sail Date: April 2019
The ship was nice however being a smoker I found it to not be very smoker friendly (I know there are people who don't like smoking but, why should they have it better than us smokers? We all pay to cruise) there seemed to be more ... Read More
The ship was nice however being a smoker I found it to not be very smoker friendly (I know there are people who don't like smoking but, why should they have it better than us smokers? We all pay to cruise) there seemed to be more smokers on board than there was room for us all to smoke and be able to sit down and relax with a smoke and drink. The cabin was nice and dinning (food) was okay (our dinning staff was awesome!). The comedy shows were great but, the theater shows not so much. If you were in a hot tub at night (not late at night either before 9:00pm), you had to get out of the hot tub to go to the bar to get a drink yourself. Servers were very scarce. Our other services were on point. We missed our Honduras port which was very disappointing, as the excursion I had booked there was on my bucket list. Overall the cruise was nice and I got to spend quality time with family. Although my first cruise which was with Norwegian cruise line was much better. We plan on cruising again in the future, we may or may not book with Carnival as I am undecided at the moment. Read Less
1 Helpful Vote
Sail Date: March 2019
We’ve only been on 1 other Carnival cruise. It’s typically not our first choice of cruise lines. Positives: clean staterooms, Seafood Shack was fabulous, staff was attentive. Lunch deserts were out of this world. Comedy was ... Read More
We’ve only been on 1 other Carnival cruise. It’s typically not our first choice of cruise lines. Positives: clean staterooms, Seafood Shack was fabulous, staff was attentive. Lunch deserts were out of this world. Comedy was entertaining. Negatives: Excursions were poorly described. Based on descriptions, We were disappointed. Not enough pool chairs Pool area was overcrowded Entertainment was really bad, really bad. Let me say that again, really bad. We wer never greeted when we came aboard. We didn’t know how to get a card to enter our room Disembarkation took forever. Carnival missed the opportunity to improve the customers experience by making the excursions clearer, choosing better productions, offering more onboard activities, flexible dinning times, greeting upon boarding ship, disembarkation quicker, offering more buffet areas instead of just 2 ( the lines were insane). This was not a bad cruise, was average based on experiences we have assess from past cruise lines. We’ve had fabulous cruises and average cruises. Read Less
Sail Date: March 2019
This is my second and husbands 3rd cruise with Carnival. We went on this cruise in 16 and had a wonderful time so we brought our family with us for this cruise. So our party of 8 with 6 first time cruisers had some great experiences and ... Read More
This is my second and husbands 3rd cruise with Carnival. We went on this cruise in 16 and had a wonderful time so we brought our family with us for this cruise. So our party of 8 with 6 first time cruisers had some great experiences and some not so great. So here is what I took away, Theodoro and Nordam our cabin stewards could have not been more wonderful. They and our wait staff Arlianty, Naw, and Ramil were also the light of our evening and we loved seeing Dandy in the mornings for brunch. The Spa staff specically Emma was quite RUDE and we won’t use the sap again. The staff otherwise just seemed less enthusiastic this trip and Guest service staff was also rude not only to us but we heard them being rude to others just asking questions. The Crimson matradee was also quite gracious. The camp ocean staff also was great to our 4 year old granddaughters. Ms. Cheese and Ms. smiley were a hit with them. We were so excited to take our children and grandchildren on this family vacation because of our last experimece but we felt a little let down as staff didn’t seem as present in their position, and from someone who has been in customer service and healthcare for many years the staff who on the last cruise made us look forward to this trip have now made us feel like we definitely wouldn’t travel on the Dream again but we may need to try another cruise line all together. Read Less
4 Helpful Votes
Sail Date: February 2019
This was the first Dream class ship I have sailed after many cruises with Carnival Cruise Line. As can happen on a new ship this was one of those: " by the time I get off I'll know my way around " cruises. Walking up to deck ... Read More
This was the first Dream class ship I have sailed after many cruises with Carnival Cruise Line. As can happen on a new ship this was one of those: " by the time I get off I'll know my way around " cruises. Walking up to deck 4 to cross over the main galley to descend to deck 3 got tiresome but it is what it is. Spirit class ships have me spoiled no doubt. The cruise director Gary was every bit as good and more than what I had read here on Cruise Critic. He has a lively exuberance that's infectious and his winning smile and clever wit never disappoint. The new cakes served at lunch in the lido were a big favorite. Each day there were new and colorful looking varieties to tempt me. Some days I got decadent and walked my plate of cake over to the frozen yogurt dispenser and topped it off with a cold treat for good measure. Carnival has really upped their game with this fine addition to the dessert offerings. Afternoon tea at 3 PM in the Scarlet Dining Room each sea day afternoon was enhanced by the live performance of the violin and cello trio named Allure Strings. The afternoons spent there were relaxing and a welcome respite from the hubbub of the pool decks. Carnival has always given their guests choice for events and this cruise was no exception. When the sun got to be too much there was always another round of trivia to participate in at the Ocean Plaza or live music being performed on the main stage over the bar in the Grand Atrium. The main dining room was hit or miss this cruise. When ordering the same entree on another day the presentation and preparation often was distinctly different. A simple request for a side of steamed vegetables on elegant night was met with resistance by the service staff: " This is elegant night, everything comes like it is on the menu, there are no sides tonight. " I must say that in future I'll pass on elegant nights and I'll elect to have dinner at the lido buffet where choice is still an option. My cabin was the cleanest cabin I have had in many years on Carnival. There wasn't a spot of dust behind the TV or in the closets to be seen. The management and stewarding team are to be congratulated for taking their responsibilities to good housekeeping to heart. Well done! My request for twice a day service was met with a gracious smile and a can do attitude and the steward's positivity was present all week. This cruise the housekeeping crew raised the overall score but the main dining room hiccups and bumps along the way lowered the score decidedly. Elegant night wasn't so elegant this cruise and my interest in returning to the dining room on those evenings has been lost to me until such time as Carnival finally changes the American Feast ( or Famine ) menu. Read Less
2 Helpful Votes
Sail Date: February 2019
The Dream is an excellent size ship and rarely seemed crowded. Only 2 small pools but numerous hot tubes available that are at a low temp and seem like your own personal pool. Ship is clean and well maintained. Modern, not dated at all. ... Read More
The Dream is an excellent size ship and rarely seemed crowded. Only 2 small pools but numerous hot tubes available that are at a low temp and seem like your own personal pool. Ship is clean and well maintained. Modern, not dated at all. Service very good. Walter our head waiter and number one his assistant took a few dinners to come out of their shell, but for the most part were friendly, funny and knew our likes by end of week. Gerald our cabin guy was always friendly in the hall and kept our cabin tidy. Cabin service has decreased to only once a day and it’s evident the number they are responsible for has increased but staff are making it work with a smile on their face. Gary the cruise director was hilarious and seen everywhere on the ship multiple times a day. I don’t know how he has so much energy. Getting on and off ship was fastest I’ve ever ever experienced. I’ve cruised several times on other lines, first time on carnival. We had a balcony room that could sleep 4. With 3 adults I was amazed at the size. Not crowded at all. Couch bed was like a full size twin firm mattress. Lots of storage and closet space. Be aware only one plug in for entire cabin. We made it work with an extension that added 4 additional plugins and 4 USB ports. If u don’t mind not being by the pool, loungers were always available on other decks in and out of the sun in quieter locations. The bars were hopping with friendly fast bartenders ready to make just about anything. Now for the allergy part. My sister has multiple allergies. Specifically eggs and artificial color or dye. Unfortunately she could not drink any frozen drinks. I looked at many of the mixer cartons like pina colada, daiquiri etc. nope. They had red, yellow and other colors in them. This was a bummer b/c our previous cruise line had no dyes for color and she was able to try many new drinks normally not available for her. So no fun girly drinks for her this trip. Suri at the alchemy bar was a great help and came up with one new drink for her. Also for the allergies, we notified the dinning room of the allergies soon after boarding. Our first three dinners we had to remind waiter of allergies and ask about food they were trying to serve sister. At least twice food was taken back and confirmed it was something she couldn’t have. Sister was provided the dinner menu for next night each evening to select her choices, but nothing was offered if her selection contained allergens. And nothing was offered for guidance or choices for breakfast or lunch. Also we never saw anyone besides our waiter. Our previous cruises the head dinning room guy was so attentive to her allergies he was almost a stalker. And if she couldn’t have something she selected he’d bring out an alternate choice or a special dessert just for her. Forgot to add she’s also allergic to chocolate which totally limits dessert choices too. Personally I felt the dinner choices were not as many as other cruises and food was just OK. Guys burger, pizza and deli were excellent. Overall we had a great time. But I won’t be back on carnival with my sister due to her allergies. Comedians were great! Saw 3 different ones. Read Less
5 Helpful Votes
Sail Date: January 2019
ok so I’ll give a review on my first cruise. It just wasn’t that great. Maybe my expectations were too high? I’ll start with the room. It was nice and our housekeeper did a great job. Beds were clean and comfy. The shower was a ... Read More
ok so I’ll give a review on my first cruise. It just wasn’t that great. Maybe my expectations were too high? I’ll start with the room. It was nice and our housekeeper did a great job. Beds were clean and comfy. The shower was a terrible design. Every time we would shower the water would pour out to the floor. A lot of water. I always made sure to put the curtain where it was supposed to go but it didn’t matter. The food. I’ve heard from a few ppl how great cruise ship food is. I guess those people didn’t eat on the Dream. It just wasn’t good. All the bread was hard as a brick and cold. All the “hot” food was lukewarm at best. The only good food was the pasta place. The garlic bread looked good but it was cold. All the cakes looked yummy but they were very dry. The pizza was ok. The coffee was not hot at all. The water tasted like metal. Two of the hot tubs we tried were cold. The stops. Ok so Montego Bay was very sketchy. I didn’t like it at all. They tried to sell us weed two times. I was pretty nervous the whole time. Grand Cayman was nice. Mexico was the best! Mr sancho’s was awesome. When the cruise was over, my family of four all had an issue. My husband has a rash on his leg, oldest daughter has a rash on her face and butt, and a bad sinus infection, youngest daughter has sore in her mouth, and I have a bad sinus infection. To sum it up, we spent a lot of money and didn’t really have that much fun. Read Less
3 Helpful Votes
Sail Date: December 2018
We went to the Carnival Dream last dec 23rd from New Orleans to r West Caribbean is pretty ok,But still I would not suggest to pick this for the following reasons. 1) Stateroom bed has urine smells on the first day with stinky due to ... Read More
We went to the Carnival Dream last dec 23rd from New Orleans to r West Caribbean is pretty ok,But still I would not suggest to pick this for the following reasons. 1) Stateroom bed has urine smells on the first day with stinky due to Ocean View room. Later they fixed after complaining by changing bedsheets etc, So I suggest go for balcony when you pick any other ship. 2) I am in FWD, the cruise is pretty shaky compared to my last DISNEY DREAM, Kids got irritated with this. 3) food/entertainment is ok , 7/10, fitness and SPA is very good. 4) Ports are very good had fun. 5) My major dissapointment with the pictures, they took 170 pictures and they are to charge it individually at 21.99 per picture, which ended up 4000$ which is equal to my OCEAN room for 7 days and 2Adults and 2Kids price, what a RIP OFF here, I had lot of pain and time spent to deal with this ended up getting 45pics and spened 900$ ( I really felt very bad at this moment , my heart broke on this RIP OFF DESIGN) our family pics and memories ended up in a thrash where it is not useful even to them after they spend a lot of time, I am making sure that no one should turn back with this simple single issue as you will end up leaving all your beatuful pics in thrash, waiste of time.No way you can get all the pics back, they have a very good photographers with nice background designs, but useless of time we/photographers spent for 120 pictures at the END, very stupidly they designed this program which I havent saw in any other cruise line. I will make sure atleast another 1000-2000 families and the organizations and community groups which I belong too will not give business to carnival. 6) Looks they dont know how to please a customer and get a repeated business from the customer and WORD OF MOUTH effect, which customer is going to give them 10/10 after such a stupid design,If they are greedy they can make a package 500$ or 1000$ and give back their pictures to the CUSTOMER FAMILY, The design they make is even crossing the greedy line, I think customer can tolerate the GREEDY BUSINESS but none of the customers will turn back if they plan RIP OFF.they name it DREAM, go for disney dream and see the difference you will vote for 10/10. Read Less
3 Helpful Votes
Sail Date: December 2018
We planned a family cruise with myself, husband and 3 teenagers (161/2, 15 and 15). This was planned carefully and we were so excited to be skipping Christmas! We flew in to New Orleans the day before and stayed at the Hampton Inn ... Read More
We planned a family cruise with myself, husband and 3 teenagers (161/2, 15 and 15). This was planned carefully and we were so excited to be skipping Christmas! We flew in to New Orleans the day before and stayed at the Hampton Inn Convention Center because they have a free shuttle to the cruise port. - Best way to go if you fly. Embarkation was a breeze. Carnival has a great system down. We were on the ship easy peasy. Our bags were delivered to our room by 1:30 as we were suite guests and has purchased Faster to the Fun for our teens who were staying in balcony room a few doors down from us. The ship color scheme is a bit outdated but I am not super picky. I want the ship clean and it was clean. The staff was friendly and outgoing. Lots of food choices for eating but however we found most of the food to be mediocre at best. Best lunch was Blue Iguana, Pasta Bar and Guys Smokehouse. The Lido buffet was only tolerable. Their best item in my opinion was the OJ and desserts. We did Your Time Dining and Novi and her team did a fantastic job. If you sail on the Dream- ask for her! The food was ok. I ate it but there was nothing that I can remember as remarkable. The wait was long.. like 1.5 -2 hours to eat dinner and my teenagers did not like having to converse with us for that long. I should have brought playing cards while waiting. It wasn't Novi's fault. I think they overload the staff. 8 tables of 6+ guess is daunting! I always saw her sprinting from table to table. We got tired of the wait and skipped dessert most nights. A few nights we ate at the Lido for dinner and that was awful. I was very disappointed in the quality of food. The bacon is thin very fatty, the lettuce wilty, the eggs taste like the fake eggs they are etc. Even the toast is not crispy and fresh. My biggest issues were with the quality of food, overworking of staff and going to Jamaica as a port. Our Steward Jose was great. But Carnival only does once a day service... they used to do twice. I asked Jose if it was possible to do twice a day and he explained that he is assigned 38 rooms and it isnt possible to clean them all twice a day and half get service in the morning and half in the evening. You have to choose. I think that amount of work is crazy! He was running and working 12 hours a day. Our ports of call were Jamaica, Grand Cayman and Cozumel. Jamaica was my only issue. People there are so aggressive. We went to the Doctor's Cave Beach to relax. The taxi people first of all charge $8 a person to take you there one way. They try to take you hostage in a way and by high pressuring you to go for a tour around the city. If you say no, they act you like you will be abandoned. Once we got settled... people asking to sell you things... even in the water. They literally sit there in the water and act like they are customers and then when you get close, they pop up and begin selling you things. The wait staff at the Doctors' Beach are very possessive. I was asking another server a question and my server came and shooed them away and reminded me that I was her customer! We went to look at a few shops before we headed back to the beach. My kids were all asked if they wanted to smoke pot. Lots of pressure and we left quickly with another high pressure taxi driver. I could not get back on the ship fast enough. Grand Cayman was gorgeous with its turquoise waters and white sand beaches. Cozumel is always a fabulous time. We did Chankanaab in Cozumel and I would highly recommend it. We did a Carnival Excursion at Grand Cayman- the Amazing Snorkel, Stingray and Starfish experience. It was great except we were soooo hungry when we left. They should feed you at least a snack. But the Excursion was good. I just wish our tour driver would not have been on his cell phone while driving and telling us about the culture and life on the island. The entertainment was not good. Off key singing and so so dancing. I was not impressed. The comedy people were not even funny. I tried walking out of one comedian. She sat the entire time and lectured the group about her family issues. Not even funny. I was afraid of being yelled at by her so I suffered through her spiel. The best entertainers were the 3 ladies who played violin or stringed instruments. Now that was great. The water was very choppy every day except for the last day. I walked like I was drunk the entire cruise! All in All I had a great time. I was with my family for Christmas creating memories. Warm sun and sandy beaches. I love doing Cruises but I choose Carnival because of the price. I think from now on I will save up more money (or not take kids) and try a better quality of cruise. Carnival has just cut too many corners for me. Read Less
2 Helpful Votes
Sail Date: December 2018
My partner and I were very excited to travel on one of Carnival’s larger, “newer” ships. Our first cruise was Carnival Conquest in May 2017. This was a disappointment for both of us compared to Conquest. Dream seemed too large for ... Read More
My partner and I were very excited to travel on one of Carnival’s larger, “newer” ships. Our first cruise was Carnival Conquest in May 2017. This was a disappointment for both of us compared to Conquest. Dream seemed too large for its crew to cope with. Service was severely impersonal, though most crew was at least cordial. At embarkation, a person who I assume works for Carnival at the port of New Orleans was on a microphone trying to direct people, demanded to see my boarding pass over her microphone and chastised me for being behind another guest over the microphone to the entire queue of people outside. I was pretty embarrassed by her awful attitude. Then no porters were around to take our luggage that we could find. Microphone lady rushed us inside and we had to carry our suitcases on and wait with them for about 1.5 hours on in both the crowded boarding area and deck 3 before we could get our stateroom. Maintenance in certain areas like decks and pools was handled by one person in any area it appeared, so a lot of time elapsed between cleanings or upkeep. Only the port side Serenity deck whirlpool was “hot” for the entire cruise. The aft starboard whirlpool was temperate, and every other whirlpool was about 90° or lower. In the dining room, we were often left without certain items on the table and had to ask for the wait team to bring them to us, meals were badly cooked (very tough, over cooked prime rib one night), but we did have two really great servers on different teams. Upon returning to the ship at our last port, our cabin door’s lock died and couldn’t read our S&S cards. Guest services had to replace them, and then we returned when that didn’t work, and maintenance had to change batteries and reprogram twice, as first maintenance still had us locked out later when we left the room. Shows were fine. Only the 80’s Pop To the Max was outstanding, though. The cast couldn’t seem to stay on key in the other shows we went to. The comedians were pretty funny in the adult shows most nights, but the Burgundy lounge has many “blind spots,” where you can’t see the stage, so get there 30 minutes early for a decent seat. The laundry facility was alright for washing ($3, drying is free). The ironing boards and irons were a bit confusing and felt cheap/shoddy. Another guest had to give us a tip on how to use the iron as there were no instructions. For good things: air in the cabin worked well. A couple cool nights we had to use the heater for, and warm nights the AC worked fine. The cabin was good sized, and felt about as big as our interior cabin on Conquest, and bathroom was the same. Disembark was so much better than off Conquest in May 2017! Breezed right out through Customs with a quick check of ID’s. Our cruise director Alex was GREAT! Very friendly and fun. Always nice to see him around the ship when we were walking around. We didn’t do the LGBT mixer, but guests and staff we met seemed mostly friendly with us as a gay couple. So I would say it was an LGBT friendly environment. Read Less
1 Helpful Vote
Sail Date: November 2018
We chose the cruise because it best fit our schedule with it sailing over the holiday break. But, I was taken back by so many things. The concern is with the passengers for the most part but I think Carnival can take better control. I ... Read More
We chose the cruise because it best fit our schedule with it sailing over the holiday break. But, I was taken back by so many things. The concern is with the passengers for the most part but I think Carnival can take better control. I want to start by stating the service by those that work for Carnival was good! Our cabin steward (Henry) our waiters at dinner (Greg, Vicxon, and Aleksandra) were great! Now the other matters - waiting for guests to arrive for muster drill, children throwing ice on people from upper decks, dirty plates of food left on stairs, people yelling from balconies to other ships when docked; and last but not least the dress for dinner in dining room especially on cruise elegant night (I know we don't have to dress formally but) shorts and flip flops are now allowed. And, someone had their sneakers on the table! Sorry but that is our last Carnival Cruise. Read Less
Carnival Dream Ratings
Category Editor Member
Cabins 3.5 0.0
Dining 4.5 0.0
Entertainment 3.5 0.0
Public Rooms 4.0 0.0
Fitness Recreation 4.0 0.0
Family 4.0 0.0
Shore Excursion 4.0 0.0
Enrichment 3.5 0.0
Service 5.0 0.0
Value For Money 5.0 0.0
Rates 3.0 0.0

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