Sail Date: December 2014
I've said NCL 3 times and I'll admit, with all the bad press I was scared to go on Carnival, and I just want to share my verdict on the Carnival Dream: The carnival PARTIES are WAY BETTER than NCL parties ever thought about ... Read More
I've said NCL 3 times and I'll admit, with all the bad press I was scared to go on Carnival, and I just want to share my verdict on the Carnival Dream: The carnival PARTIES are WAY BETTER than NCL parties ever thought about being. The Food was ok, but not as high quality as NCL. Our room steward was WAY better on CCL than on NCL. There were more hot tubs available all week on the Dream, as opposed to NCL. BUT the CROWDS everywhere and the LINES that you had to constantly wait in really put a damper on my mood. I HATED waiting in lines to get into the Dining Venues, on an elevator, into a show, or even to get a dang sandwich. This could be a "big ship" problem OR a CCL problem: I dont really know. I got lost all the time on this ship! Also, a drawback of being on a huge ship is that I didnt feel as "connected" to the sea. Like you are so far up from the ocean, and you almost forget it's there. Another thing I didnt like was one of the shows that claimed to be 'family friendly' featured quite a bit of sex-themed songs and scantily-clad chicks shaking their booties. The biggest problem was the "anytime" dining. My experience in the "anytime" dining room was a TOTAL disappointment! The waiters just did not care. They didnt take a personal interest, they took WAY too long getting our food out to us, when we needed WATER or COFFEE no one could be found to help us, but the bar staff came around CONSTANTLY pushing us to buy alcohol! On NCL the dining is ALWAYS "Freestyle" and the wait staff is AMAZING! Dining feels "luxurious". The ship did NOT feel like "luxury" at all. The comedy was AWESOME, but to get to the comedy venue, you had to walk through the smoke-filled casino! It really irritated my dry-eye. In fact, because of the Casino, the WHOLE 5th floor of the ship smelled like cigarettes and was very harmful to my health. The smoke, the lines and the lack of attention of wait staff, has made me decide never to sail Carnival Cruise Lines ever again. Despite all this, a vacation is what you make of it, and I HAD A BLAST WITH MY FRIENDS!! Loved my vacation, but will sail with NCL next time. Read Less
Sail Date: November 2014
This was our third attempt to take a cruise due to weather and health. We were at the dock and drove about seeking signs which were not available for the ship. Very confusing. We boarded the ship and went to a nice room with balcony. ... Read More
This was our third attempt to take a cruise due to weather and health. We were at the dock and drove about seeking signs which were not available for the ship. Very confusing. We boarded the ship and went to a nice room with balcony. Unfortunately it was directly under the Lido deck and each night we listened to the people above dragging the deck chairs for most of the night. The beds were very comfortable and would have made for a great sleep if not for the constant noise. The Dream is quite a large ship with poor directions. The main elevators in the middle of the ship took you to each level. The other elevators would take to a place where you had to go up or down a flight to reach the next level. You could not get there from here was a common phrase, Also, the ship was so crowded that we often waited a great while to catch an elevator. The food was good and the service was excellent. We took the bus tours in Nassau and Freeport. Unfortunately the bus in Freeport had damaged windows and you could not see through them well enough to view anything. Due to the rain the windows could not be opened. Upon entering the bus the driver even said they needed new windows but could not afford them.. Had we known the condition of the bus we could NOT have paid about a hundred bucks for the two of us to take the tour. I expected the cruise line to ensure the tours they offered to meet a minimum standard. Very disappointing. We will NOT be cruising with Carnival again Read Less
Sail Date: October 2014
To all cruise enthusiasts, My wife and I decided to take a cruise with our kids and grandkids this year with great expectations of a good time. Our itinerary included ports of call at Jamaica, Grand Cayman, Cozumel and retuning to New ... Read More
To all cruise enthusiasts, My wife and I decided to take a cruise with our kids and grandkids this year with great expectations of a good time. Our itinerary included ports of call at Jamaica, Grand Cayman, Cozumel and retuning to New Orleans. Discounting the Ebola screening at the New Orleans port I would have to rate the trip as less than stellar. On the day that we arrived, the transfer to our hotel in New Orleans was not there as witnessed by a car rental agency rep at baggage claim. We had to track down the service that was supposed to be there to get us to our hotel. Once we got to the Marriot we had an enjoyable night. New Orleans is quite an interesting city. I am from Las Vegas (a city known as sin city). New Orleans runs a close second. We stepped out to eat dinner and a wedding was coming down the street escorted by police. The next day it was time to embark the Carnival Dream and start the cruise. Embarking was a nightmare. Most of the problem rests in the fact that all the transport coaches arrived at the port all at the same time. As everyone had to fill out an Ebola questionnaire and go through customs, this created a three hour bottle neck to get through. There wasn't one person I talked to that thought that was to be expected. Once on board, we had the usual safety drill and departed. The first thing Carnival does is try to sell you a sort of all-inclusive drink plan that is advertised on the website for about $35 a day. You are not able to sign up for this online (so said the website). So, once on board the price is about $50 a day. Strike one. That night I lodged a complaint about the transfer service that they used. I stated that the contracted services are the first face of Carnival that the customer sees and can set the tone for the rest of the trip. Carnival's response was to close ranks around their transfer service. Strike two. The first port of call was Montego Bay, Jamaica. We took a side trip to swim with the dolphins. This was an absolute blast. The highlight of the dolphin excursion was being pulled through the water by the dolphin. All the people we encountered on island were very friendly. The guides were wonderful. They gave some history about the island, explained what some of the local lingo meant, and were quite entertaining. Later we spent some time shopping and at the beach. The second port of call was Grand Cayman. Our second excursion was submarine ride to see some of the sea life. I prefer scuba diving, but, my wife...not so much. At any rate we had a good time and the grandkids enjoyed it. The water is very clear there if you haven't been. About the, 3rd day out, the room steward came to straighten and clean the cabin. During the course of doing so managed to engage one of my wife's tops in the vacuum cleaner and ruined the top in the process. Do you think the room steward would leave an apologetic note? Wouldn't even think of it. Seems to be in keeping with closing ranks around the vendor. Strike three. The third port of call was Cozumel. We didn't have any side trips planned here...so we wondered on our own. We ended up stopping at a little bar on the beach for lunch. We met a couple there a talked for a while. They were traveling on Royal Caribbean. They essentially said to try RC and that you would not be sorry. While on the ship my wife and I had a couples massage. The massage itself was good. However, there is an assessment consultation after that follows in which some of the more private details would best be handled in private rather than with both customers and operators present. On one the last days of the cruise we asked that someone take a look at the heat being supplied to the cabin because it was cold even after using all the blankets. We returned after maintenance had been there only to find the cabin twice as cold. Strike four. Another thing to know before you go...if you decide to go Carnival, don't expect to find edible food anywhere if you skip the formal nights. There are a lot of good people that were working on the cruise. We had a waitress that liked to flirt with our son-in-law harmlessly. Some of the bartenders were interesting to talk to as well. This is my 4th cruise and have never had this amount of problem on a cruise ever. I won't be returning to this cruise line again. They just can't seem to get it right no matter what. I will return to the places that we visited. In summary, Carnival is the best advertisement for Royal Caribbean, Holland America, or Princess that there is.   Read Less
Sail Date: September 2014
This was our first cruise on Carnival and our first time out of New Orleans. Our other cruises have been on Princess and Norwegian out of Florida. Embarkation check-in was slow. The cruise ship was good and our room #11225 was excellent ... Read More
This was our first cruise on Carnival and our first time out of New Orleans. Our other cruises have been on Princess and Norwegian out of Florida. Embarkation check-in was slow. The cruise ship was good and our room #11225 was excellent with the best steward ever, Jacinto. We had access to the spa and we used it almost everyday. The spa had good water that had lemon or oranges in it. I filled my water jug 2-3 times a day there. The spa rooms were used to relax the muscles and get some nice quiet time. Not sure I can do another cruise without it. Food was the worst of all cruises I have been on. Buffet selection was poor and quality was not that good. To get good food, you had to wait in the Mongolian Wok line for 30 to 45 minutes to get something fresh. We mostly ate dinner in the Crimson restaurant on the "your time" dining. Service was real good in the Crimson, always calling us by first name. Menu selection was okay and I was able to meet my strict diet needs. We did have breakfast brunch in the Scarlet. There the service was not as good and the food was below par especially those premixed scramble eggs that were horrible. We also went to the steakhouse, my wife did not like her food and said it was not worth it. My food was real good but the service was slow...it turned to be a 2.5 hour dinner for the six of us. As far as ports, the times are shorter than we like since we are active cruises and not shoppers. We Scuba dived with Dive Paradise in Cozumel and they were the best. They took care of our newer divers and treated us great. In Grand Cayman, we did the Scuba excursion with Carnival Dream and they took us to Don Foster's. The diving and locations were good but there was 18 people on the boat which takes away from the personal touch. In Jamaica, we opted to book our own tour when we got to the port. We did not want crowds or long drives so we ended up doing the river tubing and they took us to the Rio Bueno. This was a great trip. We only had a group of four (us and our good friends) and our guide would sing and took real good care of us. Overall the cruise was good with poor food. From my experience in planning events, if the food is good then the event is good. Sorry, this makes us question using Carnival in the future.   Read Less
Sail Date: August 2014
Just returned today with my large extended family from this cruise. It was not our first, and I will be as detailed and relevant as possible. Embarkation in Port of New Orleans: Very standard and easy. Cabins were ready when we arrived on ... Read More
Just returned today with my large extended family from this cruise. It was not our first, and I will be as detailed and relevant as possible. Embarkation in Port of New Orleans: Very standard and easy. Cabins were ready when we arrived on board around 2. It did, however, take until about 8 that evening to get our luggages. No big deal, though. We expected this. They were serving food on the Lido Deck. This was disappointing, as most of it was cold - no exaggeration. Not even luke warm. We had a cove balcony on the Main Deck (2). It was perfect and the location was in the mid ship. It was very nice to sit out on and watch the water. A couple of times, we were able to see dolphins and flying fish. It was disappointing to have the muster meeting at the time the ship was to be sailing away. Additionally, it seemed as if many of the crew members didn't know what they were doing. They seemed lost - new crew, maybe? Kids activities - First disappointment. My own children are 10 and 14. This puts them in Camp Carnival and Circle C. They have both been in kids activities on cruises before. This was a huge disappointment this time. For Camp Carnival - there were plenty of activities that seemed fun listed. However, every single time I went up there, it seemed more like they were babysitting. There was no effort to engage the kids or interact with them at all. My daughter's only purpose in going to Camp Carnival this time was to see if the friends she had met were in there and then for them all to leave and go swimming or to the slides. Now to Circle C - this is a joke. If my children can be entertained and involved and love summer camps, I don't see why the children's director can't schedule things for this age group to keep them engaged and involved. Video games (self-directed) and sitting around talking. That's all it was. My son, who is athletic and social and intelligent, rarely participated. He would check it out every day, but would quickly say there was nothing going on. I'm not even certain I ever saw an adult in there. For an age group that is "in between" my hope was that this would be group activities and team-building fun. Nope. None of that. Waste of time. Cruise activities - second disappointment. I have long said that many cruise activities are geared toward the retired crowd, and I was excited to see activities on this cruise that my husband and I were interested in. Trivia, such as history, sports and Harry Potter (for my son) - SCORE! Not so much. These were all done in the ocean plaza and all it was was someone asking the question, you writing your answer down, and then counting the ones that you got correct at the end. Not a game - more like a quiz. No fun. And the dance lessons... This was something that I looked forward to doing with my daughter. These were also ALL done in the tiny ocean plaza. Other cruises I have been on have had them on a stage where there was room to move. Additionally, every cruise I have been on has had fun game-type things on stage during the day all day for people to go and participate in or watch. Not this one. The stage was only used for the main show every night. That's. It. And regarding the shows... The ONLY ones that were worth attending were the Dancing in the Streets (starts off slow and shrill, but give it time... The male dancers are amazingly talented) and the Love and Marriage one. All others - skip. This leaves nothing more than being poolside or at the casino. Casino - good enough. Plenty of machines and they are decent. We had a lot of fun in there and were lucky several times. Of course, we put the winnings right back in, but we had a great time. Comedy - MUST SEE Nery Saenz. VERY funny - VERY adult. One of the best comedians we have seen. Food - sub-par. We ate in the Scarlett dining room every night and our waitstaff was fantastic. The Maitre'd Shane was as well. The soups were good. The crabcake was good. Prime rib was fairly good. Nothing else was memorable. Excursion days were fantastic and seamless. Jamaica has my heart. I would go on vacation there every single time. We went ziplining in Montego Bay(Chukka Extreme Ziplining - Carnival - fantastic) and to Blue Hole (not Carnival). In Grand Cayman, we paid a bus to take us to 7 Mile Beach. Be prepared to spend $$ for EVERYTHING there from lounge chairs to umbrellas. And the drinks were $15 each. VERY expensive. In Cozumel, we went on the All-Inclusive Dolphin adventure to Dolphinaris (Carnival) and it was phenomenal. Be prepared here, as well - no cameras allowed and pictures and videos are up there with the most expensive I've seen. But the experience of being in the water with dolphins was awesome. We also snorkeled with stingrays and went kayaking, as well as having a great lunch and fantastic free drinks! In all, it was a great vacation. I just wish the activities were more interactive and enjoyable. Many people on board were complaining about the same. Really seemed like one of Carnival's largest ships would have the entertainment down better than that. Read Less
Sail Date: August 2014
My 2nd time on the Dream. BUT, there are MAJOR FLAWS now. I took this ship out of Port Canaveral, FL in Nov. 2013. It was fabulous. I was excited to see the Dream had moved to New Orleans. Overall: We had a good time because we love ... Read More
My 2nd time on the Dream. BUT, there are MAJOR FLAWS now. I took this ship out of Port Canaveral, FL in Nov. 2013. It was fabulous. I was excited to see the Dream had moved to New Orleans. Overall: We had a good time because we love sailing, the ports were good and ship is beautiful. The weather was gorgeous CABINS: Overall, they are nice/typical. But this time there were huge maintenance issues with A/C and plumbing. Our family of six had 3 cabins. One was really hot. Maintenance came three times and said “The temperature met Carnival’s standards.” (74 degrees). But it was hotter. My parents were dripping with sweat each night. Guest Services would not give them a fan because they are only given for medical reasons! My sons said their cabin constantly changed temperatures from cold to hot. My cabin was fine though. We ran into other passengers (on different decks) complaining about the cabin A/C not working. The showers in 2 of our 3 cabins flooded twice by the 6th day. Maintenance came right away and said it was fixed. It flooded immediately after they left. Luckily our cruise was ending by then. FOOD: I thought the food was good on the buffet and in the dining room. My husband, son and dad were disappointed. They said we have had much better food on RCCL and NCL and the Carnival Glory a couple years ago. PASTA BAR: Deck 11 - excellent and made to order. DINING ROOM: Very SLOW service. On the 2nd night, I nicely spoke to the Assistant Maitra D. I told him it was 40 minutes just to get our appetizers each night. We missed the 7:30 pm. Family Show each night. He apologized and said he would get it fixed. The next night they rushed out our food. Other tables were even looking at us shocked. Waiters were nice and we hoped they didn’t get in trouble. Note: We ran into other passengers that said their previous experience/service on the Dream and Carnival Magic was much better. One family had the late seating 8:15 pm. And they were not served dessert until 9:50 pm. ENTERTAINMENT: The comedians are excellent and the best part of cruise. Fun Force are 4 guys that are like break dancers. One guy simulates robotic dancing. Really cool. The other singers/dancers are just o.k. The biggest disappointment was the HYPNOSIS GUY ASAD. Carnival flew this guy out to hypnotize 12 – 15 people in the audience. These people were bribed before the show and placed near the stage so they could run up on stage and make it look real. He started releasing people off the stage (didn’t give a reason). It was because they were not good enough actors. Big disappointment. SECURITY/SAFETY PROBLEMS: First I love kids. But they were running all over the ship unsupervised and violating safety rules. We witnessed several kids running crazy on the putt putt course, throwing golf balls, swinging clubs, etc. They are in the hot tubs (without an adult) jumping and diving! Then out past curfew ALL night running wild. Security needs to be more visible and enforce the rules.   Read Less
Sail Date: August 2014
Carnival tries to please all of the people all of the time, with surprisingly great success. This cruise with Carnival proved though that it is not possible. Family background: husband, son and I travel extensively, with cruising as our ... Read More
Carnival tries to please all of the people all of the time, with surprisingly great success. This cruise with Carnival proved though that it is not possible. Family background: husband, son and I travel extensively, with cruising as our choice. We have a lot of cruises under our belt, primarily with Holland America and Carnival. I have never considered us to be picky people. We flew into New Orleans a couple of days early to enjoy the nightlife. NOLA is a great city! Our embarkation was smooth, and speedy for a ship of over 4000 passengers. Our cabin was ready and as expected. Dining Room service was swift and friendly, with the food very good if not gourmet. The music venues were plentiful with varied music. Other activities were varied as well. The cruise staff seemed to recognize that the interests and tastes of the passengers were varied on the ship, and appeared to have planned a good variety of activities. This is the area where Carnival failed, and failed miserably. Many of the activities did not happen as planned. For example: people gathered for Sports Trivia only to find that the cruise staff did 1990's name that tune. There seemed to be 1 page of trivia questions that were repeated ad nauseum on the 3 sea days, and 1 cd of music (recent music) that was played for every name that tune for those 3 days. You know it is bad when the Cat In The Hat children's parade is the most interesting thing happening around you. I know that many people find the cruise staff activities are boring, but they are a source of big pleasure to me. And when the cruise staff's response to questioning why the scheduled activities are not done, you get a snarky response (with a "just kidding" after) it kind of adds insult to injury. Ports were fun, rest of staff great- Cruise director and staff dropped the ball.   Read Less
2 Helpful Votes
Sail Date: July 2014
My girlfriend and I just took our first cruise (as an anniversary of dating a year) and chose Carnival out of New Orleans, so it was the Dream. We went to Key West and the Bahamas. The cruise was last week, the 20th - 27th of July. We had ... Read More
My girlfriend and I just took our first cruise (as an anniversary of dating a year) and chose Carnival out of New Orleans, so it was the Dream. We went to Key West and the Bahamas. The cruise was last week, the 20th - 27th of July. We had some issues that I think that Carnival needs to be aware of. First of all our room was 8472, so it was a balcony room on the back of the boat... and the AC did not produce enough cold air to even cool the room. I could feel the air coming from the vent and it was cold, however there was no volume to actually cool the room. I understand that with a large window for the balcony, that the room could possibly be warmer with sunlight. I called into to maintenance as soon as I walked into to the room for the first time. I was told that they would check it. We left for a couple hours and came back to the same thing. I called a second time and was told that they should have checked it but they would schedule it to be checked again. I have no way of knowing if the room was ever checked or not. I asked the steward about possibly moving to another room and was told that the ship was full and that we couldn't move. We basically tried to sleep on top of the sheets. It makes it rough to sleep which in turn causes you to be tired the next day. I take a workout supplement which has Melantonin in it. I just took enough to knock me out. We even kept the curtains closed and lights off during the day to keep the room as cool as possible. Paying $2800 for a room that is not cooled is not acceptable. Secondly: this is more of a suggestion… I notice that most every food item on the ship is garnished with cut up raw tomatoes. Here’s the problem, my girlfriend is allergic to raw tomatoes, well the juice actually so the tomatoes cannot be simply removed from a dish because the juice is still on the food. She had trouble actually finding food to eat. The first night onboard, we went to the dining room for dinner. There was only 2 items on the Today menu that did not mention tomatoes. She picked one of those dishes and it had cut up raw tomatoes as a garnish. So rather than taking a chance of the busy kitchen staff just simply removing tomatoes and sending the dish back out, she ordered the other item from the menu without tomatoes. Brisket was the other item… and wouldn’t you believe that the mashed potatoes came out with a cut cherry tomato in them! She insisted that I go ahead and eat instead of waiting on her dish to come out. So I was finished when her meal arrived. She ate a piece of brisket and just left. The service was great however; we liked our waiters a lot actually and spoke to them when we saw them around the boat. Now, I give credit where credit is due. We loved the piano bar with Martyn as the entertainer. We spent more time in there than just about anywhere it seemed. Burgundy room wasn’t too bad for karaoke, comedy, or meetings; it was rather warm most times, and sometimes just frigidly cold. That’s great for a girlfriend that wants to cuddle to keep warm, but it means that the AC does work. All in all, we had an uneasy experience. It’s an even worse feeling when we meet higher priority people who are cruising for free or almost free. Now I’m aware that an allergy to raw tomatoes is probably really rare and Carnival cannot please all the people all the time. However Carnival doesn’t have to use cut up tomatoes in just about everything. People pick around them anyway. My girlfriend did spend 2 complete and separate days sick as a dog to the point that she could not hold down water. She’s pretty sure that some dishes from the buffet lines would not have tomatoes one day and would have them the next… Or they did have them the first day and other people ate them leaving the juice left on the rest of the food making her sick. Like I said that’s a rarity I’m sure. I really considered getting the Carnival credit card to begin building up points to possibly start taking cruises… But I am starting to reconsider. My girlfriend has already decided to look for an 18 and older crowd for the next cruise. The number of unsupervised kids running around is just nuts. It’s really odd to be sitting at a bar and an adult conversation and have a kid hop up on the seat next to you to order a drink… I understand that AT&T doesn’t have an agreement with Carnival which means no cell service unless you’re willing to pay $2.50 per minute. And what really killed me is that there is no RED BULL onboard… I’m a vodka and Red Bull drinker; it’s just not the same with Rockstar. Maybe I should have carried it on but wasn’t aware… Seems like everyone that I tell of our experiences, is recommending to me to take a different cruise line. After the Cheers program, gratuity, and room fees, spending over $4,000 on our first cruise to have it end up like that is very deflating. I tell Carnival in hopes that other people do not have similar issues with their cruising. Read Less
Sail Date: May 2014
This was our 43rd cruise on various lines and our second cruise on the Dream in seven months. Disappointed with Hit and Miss cabin steward..he actually forgot to clean cabin one day and evidently ice for our cabin was at a premium . A two ... Read More
This was our 43rd cruise on various lines and our second cruise on the Dream in seven months. Disappointed with Hit and Miss cabin steward..he actually forgot to clean cabin one day and evidently ice for our cabin was at a premium . A two hour wait for Our time dining was totally unacceptable. I must compliment the dining hostess who checked with us each evening after the two-hour ordeal. She was friendly and professional. Wish I could remember her name. Don't know if there was the Platinum/Diamond Party or not, but we never received an in-cabin invitation. We inquired from one of the officers who said it was going to be Friday night....didn't happen. We enjoy Bingo games and it is a shame that with two exceptions, it was a one game session at the same price as the two game and four game sessions. Embarkation was smooth, debarkation was not. Platinum guests were to meet in the dining room and we had to wait in line as nearly a thousand passengers utilizing self assist clogged all pathways leading to the dining room. Evidently, many passengers were from the N.O. area and used self assist. Though N.O. is a convenient drive for us, we will most likely sail out of Florida in the future. Read Less
Sail Date: May 2014
The Carnival Dream is more like a Carnival Nightmare. My family of five has been on six cruises, and this one is definitely one of our least favorites. First of all, on the lido deck, when you are laying poolside you have to listen to ... Read More
The Carnival Dream is more like a Carnival Nightmare. My family of five has been on six cruises, and this one is definitely one of our least favorites. First of all, on the lido deck, when you are laying poolside you have to listen to depressing country music being played all day. I have nothing against country music, however on a vacation I would appreciate a more “happier” upbeat music (like Caribbean music on a Caribbean cruise??!!!) rather than music that makes me want to put a bullet to my head or jump overboard. Secondly, the entertainment was severely lacking. The cruise director, Hennie, hardly ever had anything planned to do during the day, and when he did there was no information about it. For example, we knew from previous cruises that there are tryouts for the guests to be apart of the show on the last day. You try out on one of the karaoke nights. Hardly anyone knew about this, so some of the spots weren’t even filled, or they were filled with crappy singers since only one person tried out. Third, The buffet seemed to always be closed at the convenient times. For example, if you wanted to go to one of the shows, the buffet would be closed when you got out. Lastly, something that is very SAD is that the “little people” don’t get paid much at all. I’m sure the Cruise Director (who does nothing) gets paid a lot, however the waiters, and room stewards ONLY get the gratitude. I was talking with one of the people cleaning tables near the buffet, and he said that some days he doesn’t even get to eat because he has to work so much. They have to throw away our over-indulgent scraps when they are starving because they are not allowed to eat off of the buffet. And there was a girl crying in the back because not all the customers paid enough gratitude so she won’t even get a paycheck. Carnival is certainly taking advantage of these people, and it’s cruel. For an America company, they should have a little bit more respect, but apparently labor laws don’t apply in international waters. In my opinion, I think they are being treated like modern day slaves. Would I go on the Carnival Dream again? Definitely NOT!   Read Less
Sail Date: April 2014
The cruise was great enjoyed it but there were a few problems. 1. Port Canaveral departing : It took forever the employees were doing everything they could but I dont think Carnival was set up at the dock for that many people..I can not ... Read More
The cruise was great enjoyed it but there were a few problems. 1. Port Canaveral departing : It took forever the employees were doing everything they could but I dont think Carnival was set up at the dock for that many people..I can not walk or stand for long periods and had to get a wheel chair.. We arrived at the correct time and still had to wait over an hour and a half. 2. Loved the Cove Balcony on deck 2. 3. Was disappointed about the smoking areas other than the lido deck .. no where to sit have a drink and listen to music because of no smoking. I was smoking in the Casino bar it was full so I sat down at a table, a waiter came up and grabbed the ashtray from my hand , then proceeded to grab my arm and like a smart a## stated this is a NoSmoking area. People were standing 3 deep in front of me smoking but I was not allowed to sit down. Everyone around was in shock over him grabbing my arm. 4. Shows were ok, The country music one was so bad we left after 10 minutes, but the Comedy shows were great. 5. The food was ok, most of the time it was luke warm but our waiters were fantastic 6. This was my first cruise all and all had a great time Read Less
Sail Date: April 2014
This was our 9th cruise and the 7th with Carnival. We were looking forward to a fun week with friends on one of Carnivals fun ships. Driving to the Port of New Orleans and parking was very easy and we were allowed onboard early. The Dream ... Read More
This was our 9th cruise and the 7th with Carnival. We were looking forward to a fun week with friends on one of Carnivals fun ships. Driving to the Port of New Orleans and parking was very easy and we were allowed onboard early. The Dream Atrium was nice with plenty of seating. We were on the 7th floor, aft, with a balcony. There was plenty of space in the room but the closet was right across from the bathroom and it was impossible to open one without closing the other. That made getting dressed a little uncomfortable at times. We could only find one outlet for the room/bathroom so trying to keep electronics charged was difficult. Each night we were awakened by banging and popping noises that sounded like someone doing repairs above us. On a positive note, our room steward kept everything clean with fresh towels at all times. The halls on each deck are very narrow and many times we would smell a sewage odor while walking to the elevators. Dining was early seating in the Crimson and we had excellent service each night. Breakfast was in the Scarlet dining room and we preferred to eat there rather than waiting in long lines on the Lido deck. The only excursion we booked was the Altun Ha and River Wallace tour. We had great tour guides and would definately recommend this one. Entertainment was the worst we have ever seen on any cruise ship. If there was a live band on the Lido deck no one in our group saw them. It was very boring after dinner each night and the only place that seemed busy was the casino which reeked of cigarette smoke. Unfortunately on the Promenade deck you had to walk through it to get to the Encore Lounge. Disembarkation was quick and easy and we were off of the ship before 9:00 Overall for the ship to be only 5 years old it looks much older with dirty carpeting in the halls and some worn out seats on the Lido deck around the buffet. If this had been our first cruise we would not want to take another one. We were very disappointed with Carnival on the Dream and this cruise.   Read Less
Sail Date: April 2014
My husband & I have cruised previously but have not been on Carnival since a Med cruise on the Magic- 10/13. I was a little apprehensive prior to the cruise. There has been a lot posted on Cruise Critic regarding recent changes on ... Read More
My husband & I have cruised previously but have not been on Carnival since a Med cruise on the Magic- 10/13. I was a little apprehensive prior to the cruise. There has been a lot posted on Cruise Critic regarding recent changes on Carnival ships. EMBARKATION: We purchased Faster to the Fun & for us, it was a good value. Embarkation was slightly delayed on this cruise. I was told that it was due the the Dream having to change terminals at Port Canaveral. I don't know if that was true. Faster to the Fun worked as promised. We we were able to bypass the longer check in lines and drop off our carry on luggage in our cabin Our additional luggage arrived a couple of hours before nearby cabins received theirs. SHIP: The Dream was clean & well maintained. I personally did not care for the Ship's layout & size. I wish the Crimson Dining Room was located elswhere & not midship. My husband & I also found ourselves trying to avoid crowds & lines throughout the cruise. CABIN: We have always booked an aft wrap/suite. We enjoy spending a lot of time on the balcony & the aft is normally quiet. This is the first cruise we had soot on the balcony, but it was minimal. We also experiended cigarette smoke from nearby & noise in the hallways for the first time. Fortunately, the balcony is large enough that you can move away from the smoke. Just a note for anyone that books this cabin (7459) is that one corner of the bed is very near the closet. It could be an issue for some people. DINING: I definitely noticed a difference since our last cruise. There seemed to be less choices and the food quality was not as good. This was especially noticeable in the buffet, but we also felt the change in the Steakhouse. We choose anytime dining in the dining room. The waitstaff seemed overworked. SERVICE: This crew was the most diverse we have seen & the youngest. There was a language barrier with some, although most crew members were friendly if we initiated conversation. Our room steward was efficient & did everything we requested, but was not not particularly friendly. The only negative service we received was from a young man from FL at the Shore Excursions desk. He totally blew us off when we had questions regarding a Carnival Shore Excursion. Fortunately, the staff at guest services were very helpful and answered our concerns. Also, we thought the cruise director was annoying. There were too many announcements about activities. Entertainment: There was plenty of live entertainment & activities throughout the ship. This is another area where the quality was not as good as previous cruises. DISEMBARKATION: Getting off the ship was no problem, but there were not enough taxis. SUMMARY: There was no experience that had the WOW factor that we have had on previouse cruises. I used to think that Carnival offered a good value for price. Now I am not so sure. I probably will still consider a Carnival cruise if the itinerary is right, but it most likely will not be my first choice.. Read Less
Sail Date: March 2014
My husband and I have just returned from a seven day cruise on the Carnival Dream. We booked an Ocean Suite because we wanted to do something very special for our anniversary this year. We sailed on 3/29/2014 and returned on 4/05/2014. I ... Read More
My husband and I have just returned from a seven day cruise on the Carnival Dream. We booked an Ocean Suite because we wanted to do something very special for our anniversary this year. We sailed on 3/29/2014 and returned on 4/05/2014. I would like to share a little of our vacation with you. First, I would like to tell you that we have never had complaints on any of our cruises with Carnival, and I don’t like writing this, but because WE LOVE CARNIVAL I felt I needed to bring some things to their attention. The Dream is a beautiful ship and the shows were good. The staff we had at dinner in the Steakhouse and in the MDR were absolutely wonderful. I cannot say enough good things about them. Overall, we were very disappointed with some of the things that happened. We missed two ports on the itinerary, and while we definitely understand safety is the most important thing, we were bummed by it. We did get to a port in Roatan, but not the port we were supposed to have gone to. Our excursion was cancelled and refunded, but we were disappointed when we got off the boat. There was minimal shopping and not much else to do at the port. There wasn’t even a place nearby to get in the water. We could have taken a taxi or bus to the other side of the island, but we were too afraid we would have missed the boat so we walked into town. We were afraid for our safety so we decided to return to the boat. We skipped Costa Maya but we had an extra day at sea instead of being able to go to another port. This was the excursion we had been looking forward to the most. Neither of us has been to Costa Maya or on a Mini Jeep Rhino so this was going to be a fun excursion for us. Again, we understand why but we were disappointed when we saw the port lights and then saw them in the distance when we were far away from the port. We were promptly refunded the amount of the missed excursion. I especially like the fact that Carnival has a “backup plan” when these type of situations arise. WE had fun on our extra sea day. When we arrived in port on Saturday, we were told we would have to take buses to get back to the correct terminal because another boat was in our docking area. While this was a minor set back, Carnival and its employees went ABOVE and beyond to get us back to our vehicles. The buses were waiting for us, and we didn’t have to wait long to get on the bus and be taken to our vehicle. Let me say again…….I LOVE THAT CARNIVAL HAS A BACKUP PLAN. WE LOVE CARNIVAL. The biggest complaint we have was the bed and the lack of customer service we received. We were very disappointed with this. Carnival has the ”Carnival Comfort Collection Linens” so we were expecting to have a comfortable bed and linens in the Ocean Suite. This was not the case. The bed was hard and was very uncomfortable. We told our cabin attendant Sunday morning that the bed was hard and both of our backs were hurting because of it. We asked if there was anything she could do for us to make it more comfortable and she told us she would look into it. She notified us later that day that she put on an extra topper for the duvet and that it should feel better. Both of us were up and down all night because of the bed. We both woke up with sore backs and hips, and I had a headache for most of the day Monday. When we saw her again on Monday, we told her it was still really hard and asked if there was another mattress or something else she could do. Again, she told us she would look into it. Later that night, she advised us that she had done everything she could do, and that it should be better. We were again up and down all night because of the bed. We decided to go to guest services the next day and spoke with a very nice lady. She told us she would notify housekeeping of the issue, and that they should be able to do something for us. When we got to the room later that night, we met our room attendant. She was upset that we went to guest services, and advised us that there was nothing additional that could be done to the bed. I felt like we were being scolded. She also advised she was going to be off the next day. I decided to call guest services and ask them to send four blankets to our room. I made a pallett and put three of them on top of the duvet and used one for us to cover up with for the remainder of the trip. Our room attendant never said anything additional to us about it. At this point, we are both not getting much sleep in the cabin, so we napped in the chairs at the pool and on the serenity deck during the day. We were at guest services a total of seven times during our cruise for the same issue. One of the times we went to guest services and the rude man that we spoke with laughed at me and said I must have been mistaken because all of the beds are comfortable. The other times the staff was nice. We have NEVER been treated this way nor had this type of issue on any of the cruises we have taken. During the cruise, we were given information on bookings for other cruises. We decided to book our next cruise because of the $100.00 credit and reduced deposit. When we spoke to the agent about the next cruise and the type of rooms that are offered, he told us we should have had nicer accommodations with the Ocean Suite. We told him about our experience, and he advised us to speak to Guest services. We went back to guest services, and the only person at the counter was the rude man I had spoken with earlier. I didn’t want to deal with him again, and we decided to leave. I wrote basically the same information above and sent it to carnival. The reply I received back was scripted and they mentioned their disappointment with our trip to Grand Cayman - WE WENT TO COZUMEL/COSTA MAYA/BELIZE/HONDURAS - Imagine my disappointment. I fired another email off to them letting them know just how impersonal that email was and I am looking for another cruise for next year. Read Less
Sail Date: March 2014
This was our 7th Carnival cruise, 2nd on the Dream. This was a springbreak cruise with a teenage 17 year old son and 7 year old daughter. We drove from Ontario and arrived Friday afternoon. Stay at Hampton Inn Cocoa Beach and parked at ... Read More
This was our 7th Carnival cruise, 2nd on the Dream. This was a springbreak cruise with a teenage 17 year old son and 7 year old daughter. We drove from Ontario and arrived Friday afternoon. Stay at Hampton Inn Cocoa Beach and parked at the port. Embarkation was smooth and efficient at 12:30. Rooms were not ready until 1:30 which is not bad but we have been on Carnival cruises (Glory) where rooms were ready at embarkation. There wasn't anything too memorable about this cruise. Those who cruise frequently with Carnival know what to expect. The food at The Gathering (Lido deck) had lots of variety. Line ups were frequent but it wasn't too hard finding a table. We had the early seating for dinner in the Scarlet dining room. This was the most lacklustre group of wait staff we have ever had on any cruise. Very little enthusiasm from their singing and dancing (is this a reflection of the Maitre D? or were this group just tired being near the end of their 6 month contracts). Service was unbelievably slow (over 45 min from ordering to getting entre) to just plain poor (forgetting tea, never offered more bread, hard to find a drink waiter). I must complain that the signs clearly state that you must wear shoes and cover up your bathing suit to enter the buffet area but there is absolutely no enforcement of the rules. Also, there were several nights where there was running and screaming down the hallways which woke us up from sleep. And these were't just kids. Some were teens/ young adults but also adults talking loud enough at 2 in the morning that I could hear their entire conversation. Have some consideration for others. Entertainment was medicore. The main singers were weak. I could not understand a word the female lead was singing although she could belt it out loud. One comedian gave the same family oriented show the 2nd night as the first which is lame, lame, lame. The juggling show was entertaining though. Unfortunately, my 7 year old daughter refused to go to Camp Carnival after the 1st day cause she was bored. She'd done it all before. (I don't expect a lot though, Carnival's business plan is standardization so you get the same accross the fleet, that's how they keep the cost's down). One poor design point is that one of the smoking decks is on 11 and the wind was blowing cigarette smoke into the entrance to Camp Carnival for the young kids. Once again, I could smell cigarette smoke from my balony. Some chain smoker was nearby. Once again, I would ask Carnival to ban smoking on all balconies. (Like Royal Caribbean and Disney have done) It detracts from the enjoyment of others on their own balconies and it is a fire hazard. For that reason alone, I am inclined to book my next cruise with Royal Caribbean. There were only 3 ports of call for a 7 day cruise. Felt like there should have been another especially 2 sea days at the end seemed a little long. Disembarkation was quick. We did self assist and was off the ship by 7:30 am. However, I did note that Carnival said only those with carry on size luggage were supposesd to self assist debark, which I think is new. I don't think anyone paid attention to that rule as there were lot's of people debarking with huge suitcases. Overall, any day cruising is better than any day working. This particular cruise was less than memorable but that won't deter us from cruising again Read Less
Sail Date: March 2014
*** First off.... when you come from the hotel and need to put your baggage with the crew to load..... I got harassed about 5 times that they take donations (the crew bagging for a tip) when i complained to customer service they said they ... Read More
*** First off.... when you come from the hotel and need to put your baggage with the crew to load..... I got harassed about 5 times that they take donations (the crew bagging for a tip) when i complained to customer service they said they were not supposed to ask there union workers and on top of that they were just doing there job. they did no special treatment for my luggage. *** I can feel the boat move all day. i dont know what cruise line someone else was on that didnt feel the boat move. but i felt it all the time and so did the party of 5 i came with. Now you can tolerate it but please be aware you will be feeling the movement. *****the boat was small, not that many places to go. 1 level for shops and about 6 shops..... 2 were like jewelry shops , a candy shop and a souvenir shop and that was about it. i small small circle of shops. ***** they whole time they will have you trying to buy things.. drinks...spa packages..etc etc throughout the cruise. and if you are not buying drinks crew just ignores you if you want to buy a soda.. you need to get it yourself . *****entertainment was ok. some comedians were funny in the burgundy room. **** buy your excursions on shore the cost of carnival is rised like 75%!!! they say they give the best price.. but just compare on your first excursion..you will see.buy from the locals! **** casino sucks . I love to play at casinos. if you spend 150 dollars expect to only win about 10 dollars. so really you will be down 140. ..nobody was winning on slots x3 days i played there...lol they had a picture of someone winning 200 dollars on the cruise in the casino. ****vilma was our housekeeping lady.... the nicest employee!!! she was sweet.other party i came with said there housekeeping guy was also very nice. so big plus for there housekeeping staff. *****other employees didnt really smile. you'll see ***** getting off and on the ship on all excursions and ports were fast and efficent. **** took 3 teenagers and they enjoyed the activities and enjoyed the cruise.(myself early 30s and my mom 50's) were kind of bored on cruise. **** food best part... they keep u feed.you wont go hungery. Read Less
Sail Date: February 2014
I have sailed on 7 cruises, including 4 with Carnival, and last week's trip on the Dream, while not a nightmare, left much to be desired. Here are the more serious problems we enountered: Just minutes before we were scheduled to land ... Read More
I have sailed on 7 cruises, including 4 with Carnival, and last week's trip on the Dream, while not a nightmare, left much to be desired. Here are the more serious problems we enountered: Just minutes before we were scheduled to land at Mahogany Bay in Honduras, the captain announced he was diverting us to Port of Roaton, 15 miles to the south. The Mahogany Bay beach was the main reason we booked this cruise. I and many other passengers were disappointed with this change. Another Carnival ship, running behind schedule, already was in the Mahogany Bay pier and the captain claimed windy conditions made it risky for us to pull in alongside. We passengers did not notice anything above a moderate breeze (about 25 km) with no whitecaps. At the least, Carnival should have given us more advance warning (like the night before) and provided free shuttle buses so we could reach the Mahogany Bay beach quickly and safely. I was traveling with a friend plus 16 of his relatives. When my friend booked the trip directly with Carnival reservations, he specifically asked for us to be seated at adjacent dining-room tables as a family. When we arrived on ship, we found the rest of the family had been assigned to the Scarlet dining room, while we were put in the Crimson dining room. I immediately went to see the maître d before the cruise started. He explained there were no seats left at the family's tables. He moved us into a table of 4 in the Scarlett on the other side of the dining room. The next day, he managed to reassign us to a table adjacent to the family tables (but we were still separated from them by partitions of an alcove.). The lesson we have learned is not to trust Carnival’s reservations dept. and instead use the reliable travel agent used many times by my brother-in-law. . My friend became ill with flu-like symptoms halfway into the cruise – Wed. night. He did not have any symptoms prior to the cruise. The symptoms became worse each day. By Sat. departure, he could barely walk. We stood in the debarking line for about 30 minutes, and finally I directed him to a couch in the main lobby while the line was at standstill. A young Carnival woman stationed near the elevator came over to tell him rudely he was seated in an illegal area. My friend tried to explain he was ill and didn’t have the strength to get back in line. Finally, another Carnival staffer, Alex from the Activities staff, came over, sized up the situation and put in a call for a wheelchair. He was very polite and sympathetic, keeping watch on us we waited for the wheelchair and reassuring us we would soon be on our way. About 15 minutes later, Roman arrived with the wheelchair and helped us make our way quickly into the line for the disabled. At the elevator, he turned us over to a staffer from the Port of Canaveral, who helped us clear customs and get a porter to handle our luggage. Although half of the casino is supposed to be smoke-free, smoke odor permeates the whole casino and nearby hallways. Carnival needs to have partitions or better smoke-eaters. Also the casino’s hours were limited. On the final afternoon, both the casino and shops remained closed after the ship had left port. Also on the subject of smoking – our balcony was positioned directly above a deck smoking area. Smoking zones should be kept far away from the non-smokers. The $100 on-board credit we received for signing up for a Carnival credit card did not seem very generous. As repeat customers, we felt we should have received more than 1 drink voucher. Our relatives who booked thru a travel agent each received an additional $37.50 in discounts. Some received $75. We felt we should have received a $100 goodwill bonus in credits for the mistake Carnival made in the dining seating. I made that pointed suggestion to Guest Services, but Guest Services said they couldn’t help us. That left us with the feeling that Carnival didn’t really want to maintain customer loyalty, so we are considering Celebrity, MSC or Norwegian for our next cruise. Dining room food was generally OK, but not outstanding. Entrees below average included spring roll and meatloaf, Prime rib was very fatty and rarer than ordered. Some portions, such as mashed potatoes and lobster tail, were miniscule. The dining room design was dark and claustrophobic , plus we were on a very busy traffic aisle. Our servers Julie and Victor both were excellent, and Julie especially had a lot of personality. Lido Deck food in general was better but not as good as past Carnival cruises. Quality of ingredients seemed to have declined. I did like the Tandoor Grill and ate most of my lunches there. Dining room dress code remains confusing and obsolete. Most men dislike wearing suits or tuxes. I suggest limiting “elegant” to one night per cruise, and have men’s wear be more flexible – fancy shirt (like Hawaiian shirt) and long dark pants should suffice. Alternatively, you could send the very formal people to open seating in the Steakhouse and let the main dining room stay casual. On Tuesday, the ship newspaper listed casual as the dress code, but only thru word of mouth did we learn it was “elegant.” Very confusing, and even our calls to Guest Services produced different answers about the dress rules. I like to take brisk walks early in the morning. One morning about 6 a.m. on Deck 5, the entire prow of the ship was in darkness. A fellow walker in front of me had a flashlight that helped guide me along. Sides and rear of the ship were OK. The theater band and dancers were excellent – up to Las Vegas standards. The final show, with passengers performing, was a very mixed “Amateur Hour.” Well, at least they tried. There is too little access to cold drinking water. Most beverage stations lacked water, and ice cube supplies often were shut off. TV programming is limited. There should be more free movie and new channels. It would be helpful to have more detailed information about the ship itself, and various port attractions (not just the Carnival-sponsored excursions.) We also had problems with the TV remote control. The steward replaced the batteries but it still didn’t work right. Other people in our group reported the same problem. I was not impressed with the ship’s décor and expected something more modern and brighter for a vessel built in 2009. But maybe most people like the Art Deco look from the 1950s. I did like the roominess of the balcony cabin, and the couch. Temperature control was somewhat balky so most of the time we felt too stuffy or else too cold. However, beds and bedding were comfortable. It would be helpful to have adjustable beds in some rooms for passengers who have to sleep elevated.   Read Less
Sail Date: February 2014
Just got back from the Carnival Dream. It was my wife and 5 year old daughter and I onboard. While we had a good time on the ship, as seasoned cruisers we were disappointed in the Dining. But first lets start at the beginning. Embarkation ... Read More
Just got back from the Carnival Dream. It was my wife and 5 year old daughter and I onboard. While we had a good time on the ship, as seasoned cruisers we were disappointed in the Dining. But first lets start at the beginning. Embarkation was the easiest I have ever had. We got to the port at about 1:30 and were on the boat in about 20 minutes. We did not have any Faster to the Fun passes or anything. We just dropped the bags, parked the car and walked right though customs and the baggage screens. they took our pictures and handed us our room keys and onboard we went. Outstanding job here Carnival.! One problem we had was the limited time at the ports. But we knew this going into it and many of the cruise lines do this. I wish they would either add a fourth port to the itinerary or extend the amount of time in port. We enjoy having dinner in port at a lot of locations but when you ship leaves after only 5 hours that is pretty hard to do more than one thing at any location. Now back to the Dining. Put it this way when we got off the ship on Saturday we stopped at a seafood restaurant in Titusville for lunch. (a typical fried seafood house that you can find anywhere in Florida) and it was the best meal we had in a week. Because we booked last minute we had to do the anytime dining. Of the five nights we ate in the dining room only twice did our waiter introduce himself (different waiter each night). And when my wife asked about what was in the Indian Vegetarian dish, the waiter replied "I Don't know they change it each night." HELLO, isn't it your job to know these things? The meals I had always came out luke warm. The Steak was tasteless shoe leather and inedible. The shrimp were very small seemed to be fried an hour previously. Lobster again very small 3 ounces at best. The French onion soup and cheese plate were actually pretty good. But one odd thing is that the cheese plate was on the dessert menu. where I come from cheese is an appetizer and not a dessert. The best food onboard was probably at the Tandoori Indian at the back of the ship or the Pizza Pirate by the main pool. Breakfast is typical buffet style. I hope you know like you bacon actually cooked. Cause only greasy undercooked, tasteless slop is served here. And when I asked for some that was crispy he just smiled and said this was all he had.(thanks for the effort) Room service is only cold sandwiches and chips. every cruise that I have been on recently they allow you to order off the main dining room menu and have it delivered to your room. We have made it a habit to enjoy a glass or wine(which we bring onboard) and an appetizer in the room(balcony) before dinner. Not an option on the Dream! Our cabin steward was very attentive and knew our names that second time he saw us in the hallway. Unfortunately I still don't know his and it was very long and has a lot of consonants in it. Any way I gave him an extra $20. where this the first cruise I ever went on, I would have left an probably never even think about going on another one. But we will again soon just not on the Dream :-( Read Less
Sail Date: February 2014
This is our second time on the Dream. Last time was April 2013. Embarkation was smooth. This time we had a room in the front of the ship with a window and view of the deck. Last time we had a balcony. the balcony last time was a much nicer ... Read More
This is our second time on the Dream. Last time was April 2013. Embarkation was smooth. This time we had a room in the front of the ship with a window and view of the deck. Last time we had a balcony. the balcony last time was a much nicer room, and bigger. It was hard getting used to the smaller room. We rarely saw our steward this time, also. She kept the room clean, but we had to leave the ice bucket out if we needed ice. Also, the shows on the ship were the same as the first time we were on it, which was disappointing. I thought that since they had a different cruise director, they would have changed the shows. At least the comedians were different than last time. Last time we did eastern Caribbean, this time was western Caribbean. I liked the eastern better. I found the people in Cozumel to be over pushy trying to make sales. Belize was nice, we went on a mayan ruins tour with lunch. Roatan was very disappointing. We had looked forward to going to the beach at Mahogany Bay for months. The ship could not dock there because of supposed winds, so we went to the Port of Roatan. There was no beach in site, and the same old shops. We went to the straw market which didn't expect us so didn't have much open, and a teenage local boy followed us everywhere till we gave him money. We could not get rid of him. He was nice enough, but we weren't really shopping. I felt pushed to leave the shops because of him. It was announced that we could take a taxi to Mahogany Bay at $20-$25 a person, we didn't have enough cash left over to do that, and we heard some horror stories about the taxis later. I got sick on Thursday, missing Costa Maya, I'm presuming I had that norovirus that goes around ships, even though we weren't warned about it. I've heard since the cruise that a number of people were sick. Also, my husband caught a cold on the ship which he gave to me. Other than that, the food was good. We had Your Time Dining, but we always requested Reynaldo in the Crimson dining room. He was really good and always knew what we wanted. He and his staff were really the only outstanding crewmembers that I encountered. I think that next time I'll consider one of the other ships or cruiselines. Guess it's not good to take the same ship twice. Read Less
Sail Date: January 2014
We cruised the Dream Jan. 4-11th. We left our hometown a day early due to the impending winter storm. Thank goodness we did! I do not drive in snow. We arrived on Friday in Cocoa beach. It was in the 60's, but was very cloudy and ... Read More
We cruised the Dream Jan. 4-11th. We left our hometown a day early due to the impending winter storm. Thank goodness we did! I do not drive in snow. We arrived on Friday in Cocoa beach. It was in the 60's, but was very cloudy and windy. We stayed at the Radisson. We were not impressed. I am in a wheelchair and requested an accessible roome. The room we received was difficult to find. We had to go up the elevator in one building, walk through an outdoor walkway and down a long corridor. The room was advertised to have sleep number beds, and it did...from the 1980's! The room was clean but it certainly was NOT worth the cost. We had a delayed embarkation, but were onboard an hour earlier than we thought. We had a suite, so we were given priority embarkation. We had some assistance getting into the seating area, but my husband was left to push me and pull our carry on when we boarded the ship. We didn't have a picture taken when we boarded...the portrait station was not set up yet. Once on board it was similar to all other Carnival ships. Nice decor. The buffet was crowded, but short lines. Muster drill was fast and effecient. I was glad the muster drill was held inside the ship as it was bit chilly. It was impossible to find a chair on deck. Chair hogs were out in full force. We attempted to sit outside on the last sea day but no chairs were available. The aft pool and chair area is very nice but we didn't get to enjoy it due to the vast number of people. The weather was not good. It was cloudy everyday except on the last sea day. We were caught in a tropical downpour in Cozumel, but at least it was warm. We missed Belize and Roatan due to rough seas. Carnival was very good to us and refunded port fees, served complimentary champaign, and gave us a 25% discount on future cruises. The food was good. Nothing new on the Dream yet. Buffet needed more choices. Each station served the same meals. Lines were present but moved quickly. We attended the sea day brunch and were not impressed. It actually felt like the staff didn't want us there. We were placed at a table with a BIG post next to it and our waiter didn't even notice us for a long time. We won't do this again. We ate in the dining room every night. Our waiter was great. He is leaving Carnival this month - good luck to you Somporn. The food was always hot. Bar service for cola was a little slow. We attended every show. We were disappointed in the evening shows. There were only 3 shows that included live dancing and singing. The shows are usually our favorite part of a cruise but these were not that great. The female singer was extremely loud, like she was screaming instead of singing. The male singer was good, but he would sing behind stage where he couldn't be seen. I thought that was strange. The cruise director was never around. We cruised on the Liberty last year and Karl was EVERYWHERE. We loved him. This cruise director, I believe his name was James, could only be seen at night in the theater. His assistant was better. We attended several comedy shows. The fun guy made our trip! He was a hoot. All in all, it was a good vacation. The weather was bad, but it was warm. We will cruise Carnival again but will choose a different ship. The Dream was ok, but do not care to return. Read Less
Sail Date: January 2014
Well as the old adage goes, "even the worst day on vacation is better than a day at work". That's about sums up our 2nd experience on the Dream. We always make the best of any situation so we still enjoyed our trip. Just ... Read More
Well as the old adage goes, "even the worst day on vacation is better than a day at work". That's about sums up our 2nd experience on the Dream. We always make the best of any situation so we still enjoyed our trip. Just wasn't a favorite or memorable experience. Embarkation- Again, we purchased Faster to the Fun (we are one cruise away from Platinum). It was smooth and easy. Well worth the $$$. Debarkation-We do self-assist and were off the ship, and in our rental car by 8:15. Food - Surprising the food on the Lido buffet was better and better selection. Dining Room-Carnival should consider changing up their menu. It's getting a bit tired. Steak House- Awesome! best meal of the entire vacation. Although, the service and the food itself was not as good as on the Valor. Cabin - I think my first mistake was booking an inside cabin and trying to convince myself that I would be ok with it because it was so cheap! After 13 cruises with a balcony...why oh why would I do that to myself!!??? The weather....of course that is no one's fault. Over 800 kids on this cruise. Now before the bashing begins, let me clarify something. I LOVE kids, have three grandsons of my own and hope to take them, along with my children on a family cruise. I just don't appreciate parents allowing the children to have free reign and do not supervise them. Our cabin was on the Lido. Every day, several times a day/night, there were two kids allowed to run up and down the hallway, knocking on cabin doors and the walls. These were kids aged 6-8 and should NOT have been left alone anyway. Kids were running around in the lido buffet area, running over elderly folks, running into anyone, cutting line, spilling stuff, no parents around and no apologies from these kids. Could not get into the hot tubs as they were constantly full with children! This ship doesn't offer a pool area that is "adults only" like the Conquest class ships have the aft area for adults. The adults only Serenity area was constantly full with other adults like ourselves trying to escape these hordes of rude children. All over the ship, you would overhear conversations about the # of rude kids and why their parents weren't "parenting". Again, I don't expect there to be no children, this IS Carnival. WE chose Carnival for the value and the loyalty program and honestly the FUN. I just feel that those of us WITHOUT kids deserve consideration as well. And that parents should remember that we all want their entire family to have fun and enjoy their vacation, but that isn't a license to let them run unsupervised. Staff and Shows: Comedians were good. Casino staff was attentive and FUNNY! Musicians in the small lounges were very good and we enjoyed them immensely. Can't comment on the productions shows as those are not our thing. This rest Dream staff just "went through the motions". I understand that doing the same thing over, and over, and over again for 6-9 months is boring. BUT that's the job they signed on to do. Guess we were spoiled by the crew on the Valor from our B2B last year. They have received the Crystal Eagle of Excellence award many, many times. Last but not least-just not a fan of the layout of the Dream. This is our second time, had a horrible experience the first time we sailed on her back when she was brand new. Chalked that up to new crew, new ship. The horrible smell of sewage frequently permeating the common areas and lido dining areas was very hard to take. Again, we always enjoy our trip and make the best of it and will continue to sail with Carnival.   Read Less
Sail Date: January 2014
We cruised on the Dream 1/25 - 2/1/2014. The rooms were fine; even though the inside rooms don't have a sofa or chair -- only a vanity stool which is not very comfortable for sitting to read. But our room Steward was great, so that ... Read More
We cruised on the Dream 1/25 - 2/1/2014. The rooms were fine; even though the inside rooms don't have a sofa or chair -- only a vanity stool which is not very comfortable for sitting to read. But our room Steward was great, so that made up for a lot. The dining room was good, along with our servers, and the buffet was pretty good, especially the ice cream (yum) & chocolate chip cookies. I will say that, according to my spouse & me, Carnival has the best chocolate chip cookies of any cruise line. But then they ran out of them on Thursday. What? They haven't had a full ship before our cruise (which i don't even know if our cruise was full). They also ran out of bananas on Thursday--same question! The pools and sun bathing areas were also fine. Even with the children, there were plenty of areas we could lie or sit without being bombarded by children. The entertainment however, was a HUGE disappointment. The only redeeming part of the entertainment was the comedy routines in the Burgundy Room; they had some very funny comedians, including the emcee. However, the shows in the Encore Theatre were very, very, very lacking! They had only one outside act in the Encore Theatre. The rest of the shows were the Carnival singers and dances, who were marginal at best. One of our favorite parts of cruising is the shows, and having one (maybe even two) shows with only the ship's singers and dancers is fine. But five nights of our cruise was the ship's singers and dancers, one night was the outside act - a ventriloquist, and the other night was a Newlywed type game at one showtime and a Quiz type show at the other showtime. These game shows are great, but not instead of other shows. In addition to the poor shows, the lounges were weird. Most were on the 5th deck (except the outdoor bars by the pool) and most were open where everyone walking by was right next to your table, making it difficult to have conversations or listen to the music. The Burgundy Room was one of the few decent lounge areas. I'm normally ok with having short island times if we're at 4 or more islands in a week long cruise, but with only 3 islands and 3 sea days, we need more time on each island. The Dream is a nice looking ship but because of the lounge lay-out and the shows in the Encore, we will probably not cruise on the Dream again. Which is a major disappointment to me since we love cruising and live near Port Canaveral. I would like to think this review will get Carnival to improve these areas, however, this was also the first cruise where I never received an evaluation form. Makes me think they already know the problems and have no plans to improve. I do hope this is not the case. Read Less
Sail Date: December 2013
Being the least expensive is not always a good value. This is certainly the case with sailing the Carnival Dream. Below are my pros and cons of this ship. We felt so strongly about the cons that we have decided Carnival is not for us and ... Read More
Being the least expensive is not always a good value. This is certainly the case with sailing the Carnival Dream. Below are my pros and cons of this ship. We felt so strongly about the cons that we have decided Carnival is not for us and to go back to Celebrity and RCCL. PROS: Comfortable cabins with plenty of storage Beds very comfortable. Fitness room very nice with great equipment. Appeared to be very clean. Ship doesn't have that wacky Carnival look of their previous ships. Still bright colors but more subdued. Main dining rooms very pretty. Young energetic crew good for keeping a party going and teaching new line dances Cabin steward was very good. Waitstaff and Maître D very sensitive to my food allergy. Except maître d did tell me I could eat anything on the ship except low fat dressing because they make everything in house. Turns out the hamburgers on the Lido deck are purchased from the outside and only the ones served in the dining room are pattied in house. Glad I didn't eat hamburgers up there ! Always saw people cleaning aboard ship Public restrooms were kept clean Food in resturants better than lido deck. Pizza available 24 hours Able to oblige my request for a dining room dinner time change. We had a sit down breakfast everyday but one in one of the main dining rooms. The food at breakfast was quite good. CONS: Dingy white towels, sheets and comforters. Smell of raw sewage in areas on the ship including near some cabins and in some elevators. Lasted the first 3 days of the cruise. Smell seemed to dissipate as week progressed. Ship appears to be too large (over 3K customers) for Carnival to have really good food on Lido deck. Food on lido deck was not good and not always fresh and did not look appetizing ( except some desserts ). On several occasions had brown lettuce on salad bar. I actually bit into bad tomatoes. Hot food was not always hot ( ie: grits). Scrambled eggs were runny. Room service menu very limited. The ship ran out of bananas on the ship on Thursday. How does that happen? Don't ask for wine recommendations while in main dining rooms because the bar people only push drinks. To get a sommelier you have to eat in specialty dining. They do post recommendations in the daily Fun Tines but if you want something different you are on your own. TV was not working so I called guest services. She told me no one could come until after 830 am. I called around 7am. She told me there was no one on call and then wanted to know if that was OK like I had a choice. Why don't they have an on call person for technical problems? BTW when a technician came she accused me of causing the problem by pressing the wrong keys on the remote. I told her I didn't do anything but turn on the TV. She continued to tell me I touched something. I became very angry and told her I had 20 years of cable tv experience and I know how to program and operate a remote. She realized she had offended me and tried to make up for her major customer service blunder with small talk to which I only gave her short answers. Suffice it to say she had to bring in help to determine the problem which was a bad buss on the board inside the digital box. This issue took over 3 hours to resolve. While having a spa session I noticed the pedicure chair next to me was stuffed to the gills with clean unfolded towels. Why on earth were those not placed out of the sight of the clients. Not to mention my spa session was over 15 minutes late starting. Not very professional and the spa services are too expensive not to begin time. Smoking is allowed on balconies. Carnival discourages passengers from taking independent tours. They also tried to discourage passengers from venturing into the town. In Belize we were told the town is dangerous. However we took an independent tour and toured the town and had no problems. By only going to the areas Carnival have built for tourists, the tourists never get to see the. "real " port. Tourists never get to see how really poor some of these islands are. Our tours in Belize and Roatan were very eye opening for my husband as well as myself as to the conditions in which the islanders live. Ship has a lot of movement. I have been on smaller ships in rougher seas that didn't sway as much as the Dream Too many non essential announcements from the cruise director. He should check to see what else is happening on the ship before he makes announcements. For example there was a raffle going on, but we couldn't hear the numbers for his announcements. Also the PA system is too loud. Internet is too slow for what you are charged. Internet has a huge profit margin. The lowest package being 33 cents per minute is ridiculous. Carnival should offer an unlimited package especially as slow as the Internet is on the ship. Evening shows were a joke. The shopping person was so fake it was a shame. He may love his job, but you could see the disdain he had for answering questions. Not a friendly person at all. Bottom line: Being on the Carnival Dream was not a dream Read Less
Sail Date: November 2013
Cruised as part of a group of 101 guys. Not new to cruising, Carnival, or the ports visited. Overall a great time, but no major accolades for the ship or Carnival here. Stayed at the DoubleTree SeaWorld in Orlando for pre and post nights. ... Read More
Cruised as part of a group of 101 guys. Not new to cruising, Carnival, or the ports visited. Overall a great time, but no major accolades for the ship or Carnival here. Stayed at the DoubleTree SeaWorld in Orlando for pre and post nights. A nice value, clean rooms, decent restaurant, well-maintained grounds, convenient location, 40 mins to the port by charter bus the morning of the cruise. Embarkation was the fast and organized. If it took 20 minutes, I'd be surprised. Arrived at 1:30ish, no line at all. (The photo people insisted that the green-screen photo that they use for their facial recognition software to buy photos onboard was mandatory... I'm curious if that's really the case.) Cabins were ready when we boarded. Cabin steward (Michael) was great. Attentive and courteous. Towel animals every-night has become kind of routine, but still strangely brings a smile to the face of these two grown men. We were never without ice. Nice touches: he arranged our books and CPAP machine hoses on our pillows each night. Aww. Overall, service was excellent. That said, the constant barrage of sales pitches and gimmicks that Carnival employs have finally soured us from taking a cruise with them again soon. Finding information in the patters is impossible without sifting through worthless ads and 'sales-that-aren't-really-sales'. Cruise Director Announcements weren't *that* intrusive (2 long ones and 1 or 2 short ones each day), but added no value to our cruise experience. We felt like we spent a lot of time saying "no, thank you" to salespeople and dodging photographers. We got to the point where we preferred to avoid contact with crew entirely so as to not have to turn down a sales pitch. (Note: Carnival corporate's failure here, not the eager-to-please crew.) The ship's public areas were the standard flashy/gaudy decorations found on Carnival... no surprises there, but I find myself wondering who loves mirrors, glass, and flashing lights everywhere they look. The creepy masks in the Burgundy Lounge were odd at the very least. The layout of public areas just didn't seem right somehow: lots of empty/underutilized spaces and many overcrowded ones. Food: merely 'ok'; noticeably poorer in quality than our last Carnival cruise (Carnival Pride 2009). Brunch in the dining room was not good. The buffet overall was underwhelming in quality with the exception of the Tandoor and Deli sections outdoors Aft; those two were serving up fresh, hot, tasty food. Afternoon Tea on sea days was great. Clarence in the Crimson dining room during tea was fantastic: chatty but not intrusive, courteous but playful. Tea was a nice relaxing alternate activity from the hustle-and-bustle of the rest of the ship. We went to the main dining room most nights, and things were better there, but nothing to write home about. The fish dishes tended to be the most flavorful and imaginative (though strangely, not the fish dish listed on the menu as a contest-winner). A duck and orange appetizer was memorable. The chateaubriand exceeded our expectations (we were amused and braced for the worst though). The nightly Indian veggies were also consistently well-prepared. The melting chocolate cake was always the best dessert on the menu (and our table/group tried them all...)... but that's a bit disappointing if you're looking for quality AND variety. The bar service was slow to bring our first glass of wine in the main dining room at dinner each night; then after receiving 1 glass of wine, the bar server was a bit of a pest offering more wine 3 times nightly, then offering shots (?!) each night at dessert time. The thing is... we know they can do better. They have in the past. Table-mates RAVED about the Chef's table experience. They clearly have people on board who are passionate about food but are being stifled somehow--I would guess by budget restraints and cost-cutting. It's a shame. Last dining note: I can't believe Carnival still believes in humiliating their dining room servers making them sing and dance several nights during the cruise. Flashing the lights and blaring music destroys the somewhat classy ambiance the serving staff manages to create each night. This embarrassing practice is a RELIC in the cruise industry at the very best. If Carnival wants to entertain their guests at dinner, they should employ legitimate artists to do so. Medical Center: first time I've needed to visit one on a ship. Thank goodness it's there. Thank goodness they were well-stocked with fast-acting antibiotics. $220 and one day later, and I was back to my vacation. Also grateful for the free movies on the in-room TV during recovery and a room-service menu I ate my way through in bed. And tissues. Steward Michael kept me well stocked in tissues while my sinuses drained. (ewww) Great crew down there. May you never need them. Entertainment: we stuck to the aft-pool during the afternoons; the midship pool was crazy loud with contests and the jumbo-tron screen, etc. In the evenings, Karaoke was fun and busy--sadly relegated some nights to a lounge too small for the enthusiastic crowd. We didn't attend any of the shows in the Encore theatre... they're just not for us. But I did see they're still running the same tired "Carnival Legends" show on the last night of the cruise. The night club, "Caliente", was fun in the late night, though *extremely* smokey with very little ventilation. One of the DJ's was great and really knew his crowd. The other DJ was awful and had an empty dance-floor until the other DJ came to rescue him. Most nights, our group stayed out drinking and dancing until the club shut down before running up to the lido deck to have the best pizza I've ever tasted. Now that I think about it... maybe the pizza just SEEMED amazing because it was 3am, under the stars, somewhere in the middle of the caribbean, with 100 friends drunk on the rushing warm air and a whole-lotta rum. And that's the thing, isn't it... the rest of the "meh" stuff about any cruise fades away and the memories forged with friends dancing "the wobble" and frolicking in hot tubs during torrential downpours become indelible. So really... the ship is fine. It'll do. Go eat pizza at 3am with your friends and have a great time. Read Less
Sail Date: November 2013
We're a couple of senior citizens that love to cruise. This was our 8th cruise and our 3rd time on the Carnival Dream in 3 years. She looks worn and in need of a makeover. This 2008 beauty has lost her sparkle. The plastic covered ... Read More
We're a couple of senior citizens that love to cruise. This was our 8th cruise and our 3rd time on the Carnival Dream in 3 years. She looks worn and in need of a makeover. This 2008 beauty has lost her sparkle. The plastic covered furniture in the main lobby on deck 3 is embarrassing and uncomfortable. Carnival says that they "refurbish” each ship every 3 years, but Dream is way overdo. Our Balcony: We were on the 9th deck, midship and couldn’t enjoy our balcony because of our neighbors smoking. Formal Night: is more casual  not really formal. The Food: I found the food to be very, very good. We usually ate in the dining room. The prepared salads were excellent especially the Greek Farmer Salad. The flat iron steak was always a good choice as was the salmon. We enjoyed the fresh, thin pizza at lunch. Breakfast or Brunch (on sea days) was good, especially the Eggs Benedict with extra sauce. We did not order any room service. I called for a cheese and cracker plate and they only had sandwiches. We did buy the wine package and that worked well. The attention provided by our Steward Utama and our Any-time-dining waiter Rufino were much appreciated. We only went ashore at St. Thomas to do a little shopping at Al Cohens. The weather was very hot and humid and we preferred the air conditioning on the ship. We only saw one show and it was the same one we saw last year. No update there either. We attended the Cruise Critic Meet and Greet which was a huge success. Thank you Brian! We parked our car at Park and Cruise in Port Canaveral. Getting to the ship was just fine getting back was horrible. They have no system to board the shuttle for the return to their parking lot. It was a mad dash every man for himself crush. I don’t think we’ll use them again. Do your feet and ankles only swell when on a cruise? I have found that not drinking the ship’s water is the answer. This includes water served at meals, tap water, ice cubes, coffee, orange juice (or anything reconstituted) including soda. Anything that comes in a can or bottle is ok. In total, this cruise was a great bargain.   Read Less
Carnival Dream Ratings
Category Editor Member
Cabins 3.5 0.0
Dining 4.5 0.0
Entertainment 3.5 0.0
Public Rooms 4.0 0.0
Fitness Recreation 4.0 0.0
Family 4.0 0.0
Shore Excursion 4.0 0.0
Enrichment 3.5 0.0
Service 5.0 0.0
Value For Money 5.0 0.0
Rates 3.0 0.0

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