2 Helpful Votes
Sail Date: July 2018
We wanted to do something memorable for our 25th wedding anniversary and this cruise was just the ticket. From the excellent food and high class entertainment, this cruise had it all. Whether you wanted the fine dining of the steakhouse, ... Read More
We wanted to do something memorable for our 25th wedding anniversary and this cruise was just the ticket. From the excellent food and high class entertainment, this cruise had it all. Whether you wanted the fine dining of the steakhouse, the normal dining in the regular restaurants or just grabbing something on the go, we didn’t experience any bad meals. The cabin had plenty of room and was quite cozy when we did actually sleep. We had plenty of choices for excursions in the ports of call. There was something for everyone in each of the ports. The shopping opportunities in Grand Cayman & Cozumel we’re off the charts. Embarkation & debarkation both went very smoothly. I would highly recommend you purchase Faster to the Fun if it’s available when you cruise. We were able to embark well ahead of most of the cruisers which made that experience very nice. We are definitely looking forward to our next cruise! Read Less
5 Helpful Votes
Sail Date: July 2018
Our cruise started out with a very smooth embarkation process. Within 15 minutes or less of arriving at the terminal, we were on the boat. We had about an hour to kill before our room would be ready so we took a tour of the ship and ... Read More
Our cruise started out with a very smooth embarkation process. Within 15 minutes or less of arriving at the terminal, we were on the boat. We had about an hour to kill before our room would be ready so we took a tour of the ship and grabbed some lunch. Buffet was what you'd expect. (My son was gone over a half an hour and we finally texted him to find out where he was. He was standing in line for Mongolian BBQ. This seems to be a fairly standard wait for that particular food choice. I did stand in line and wait for it once and it was tasty but I opted not to choose this option again. ) We had two rooms on the Deck 6, both balcony rooms. They were clean and comfortable. Our steward Gerald was extremely helpful and friendly. Rooms were tidied once a day which I felt was more than adequate. New beach towels were left frequently which was really appreciated since they don't dry that quickly even hanging on your balcony chairs. There was a weird smell along the hallway on Deck 6. Something like a sewer/rotten egg small. Not sure what it was was, but just thankful it wasn't too close to our rooms. Our balcony was located one floor up from the Guys BBQ place and the whirlpool. Generally speaking it was fine, but on one occasion a rowdy group of people were in the whirlpool using awful language to the extent that I had to send my 11 year old daughter inside. Dinner in the Crimson Restaurant was our favorite daily meal. Our servers Lidia, Edi and Holif were very friendly and accommodating. I find the walk through the Casino to be fairly annoying with the smell of cigarette smoke. It filters through to the Ocean Plaza area which is a spot we really enjoy spending time in. The Alchemy Bar was our favorite bar with some really inventive and delicious drink choices. They also put out little bar snacks on our last night on the ship which was great. The entertainment on the ship was really good. We thoroughly enjoyed all of the shows we saw with the highlight for me being Flick. Don't miss out on this one! The entertainers are all very talented. The music in the theatre is played at a DEAFENING level so go prepared with ear plugs unless you prefer to not be able to hear the rest of the evening. Kids loved the waterslides and pool area. We loved the Serenity lounging area. Deembarkation fairly smooth process. It was quick getting off the ship but long lines to get through luggage and customs. All in all a great trip and lots of fun on the Dream! Montego Bay We opted for the Dolphin Encounter. You will stand around for a bit in the port hall waiting for your group to be called. Our tour guide Elizabeth was very pleasant and funny and I really felt that she was looking out for us during our trip. We got about 30 minutes in the water with the dolphins which was very cool. Food was available to purchase although we opted just for drinks (I recommend a Ting and rum!). Photos of your experience are available for purchase but they are outrageously priced. It would have been upwards of $200 to get a photo of each member of our party (6 people) with a dolphin. After the encounter, we were taken to a beach for about an hour and a half. Within 10 seconds of setting foot on the beach, we were accosted by people selling things. My daughter wanted braids and got them on this beach. The water here was lovely but I did not enjoy this beach experience and was happy to return to the ship. Grand Cayman We chose the Sting Ray City family tour. Staff on this tour were very friendly and informative. Quick bus ride to the marina and then we were off to the location for sting rays. We all got to hold and feed the sting rays. This portion of the excursion lasted about an hour or so. There was enough time left after this excursion to wander the port area. We got lunch at a place called Rackams which was very tasty and the views could not be beat. You can actually jump in the water and snorkel right in the water next to the restaurant. We got to feed our leftover food to the tarpons which hang around the restaurant. After lunch, we walked to the beach right near port and jumped in the water. Grand Cayman was our favorite port by far. Cozumel We walked around this port area for a bit before our excursion. There are alot of shops and restaurants. We ventured a bit further outside the port area and were approached by many folks trying to sell us stuff. We did the Catamaran/Snorkel/Beach excursion. This one was alot of fun! Quick catamaran ride to a snorkeling point. They have a photographer who will take photos of you underwater and then you have the option to buy the photos on the boat (A very reasonable $12 per print, I thought). After snorkeling, the booze comes out.. margaritas, beer and soda is served. The margaritas were missing alcohol...lol.. stick to the beer! A short boat ride to a private beach followed. We got about an hour and a half to spend here.. This was a fun time! There is food for purchase. One choice only.. cheeseburgers with a few cold salads for $11. It was fine. The margarita and beer continues to flow and is free. There are inflatable water toys to climb on and slide down and the kids and I really enjoyed this. They also have kayaks and paddle boards to use for free. I would absolutely recommend this excursion to anyone. It was alot of fun. Read Less
1 Helpful Vote
Sail Date: July 2018
The Good - - Staff are still friendly and try their best (except for Guest Services). - Guy's and other specialty restaurants are open on port days. - New embarkation procedures are faster, with your key card premade in your ... Read More
The Good - - Staff are still friendly and try their best (except for Guest Services). - Guy's and other specialty restaurants are open on port days. - New embarkation procedures are faster, with your key card premade in your mailbox. - The Indian Tandoori restaurant is pretty authentic and very tasty. Maybe too spicy for most people. - Shows have been upgraded with digital screens. The Bad - - The cruise line has made additional cuts on it's budget. High Tea no longer offers six free tea flavors... they offer two free flavors and six for $2 (big price gouging). Cabins no longer have bathroom amenities, extra pillows/blankets, or bathrobes. - Although they still call it 'Guy Fieri's Burgers'.. Carnival has totally abandoned his recipes. They no longer season the beef, they do not use a garlic aioli, and they do not steam the burgers with chicken broth. End result is bland burgers that have nothing to do with Fieri, and on two occasions the meat smelled 'turned' like the hamburger had gone brown. - Guy's Smokehouse is probably about the worst BBQ I have ever tasted. Avoid it. - I had three contacts with Guest Services...two were just questions. All three times I was treated (tone of voice and words used) like I was putting an unnecessary burden on them. - The 'American Feast' menu continues to be a budget cut and fiasco. Especially on Elegant Night. It took half an hour to get an appetiser and half an hour to get the entree. Looking around I noticed that no one in Flexible Dining had food.. as the kitchen was pushing all food to the Fixed Dining Room attempting to keep up and finish before the 8pm sitting. Read Less
1 Helpful Vote
Sail Date: July 2018
We chose the Dream because we went on the Freedom two yrs ago and wanted to try something else. By far the Freedom was a lot better ship. I guess the time we went out there was a lot of children and so disrespectful and rude . They ran ... Read More
We chose the Dream because we went on the Freedom two yrs ago and wanted to try something else. By far the Freedom was a lot better ship. I guess the time we went out there was a lot of children and so disrespectful and rude . They ran up and down the halls yelling and would not let an elder get by they would just stand in the way like someone owned them something. Room service was nothing like the Freedom, we only got our room freshened up one time a day on the Dream and on the Freedom it was every time we walked in or out of our room. We had to repeatedly ask for things and ice . The service in the Bar was the best they remembered our names and we met new friends there. Romela, Aundre, I Wayne, and Carlton was the best ever . Was very disappointed in Costa Maya and Belize I will recommend the Freedom over the Dream. The entertainment was not half as good as the Freedom seems like there was so much more to do on the Freedom. Will not recommend the 9th floor lol we was right under the lounge and heard every move Read Less
2 Helpful Votes
Sail Date: July 2018
Looked good from web and reviews we saw BUT balcony room a disgrace. Dirty, rusting, scratched, tired, very cheap - grey supposed to be white towels. Wardrobe door unhinged same as toilet door closing system broken but still closing. No ... Read More
Looked good from web and reviews we saw BUT balcony room a disgrace. Dirty, rusting, scratched, tired, very cheap - grey supposed to be white towels. Wardrobe door unhinged same as toilet door closing system broken but still closing. No toiletries apart from shampoo and shower gel. Porthole and door dirty and decayed. Balcony should have been taped off rusting dirty shambles. You would not go out barefoot or sit on seats (subsequently replaced). First to the fun bought but didn’t get cases until after 5.00pm!!! Closest we have been to getting off a boat and staying in NOLA. Saving grace was staff at Spa and staff at Steakhouse who were terrific. We are now stuck in a room with the smallest rustiest balcony I have ever seen. Thank God it’s only 7 days. Also internet dodgy. Customer Service Manager very polite and understanding but powerless. Got embarrassing and tiring. Read Less
3 Helpful Votes
Sail Date: July 2018
We chose the Dream out of New Orleans because it’s close to us. Embarking was so smooth and happy! The staff were so excited and helpful! Walking on to the ship and exploring the location for the week was great. The Dream is a beautiful ... Read More
We chose the Dream out of New Orleans because it’s close to us. Embarking was so smooth and happy! The staff were so excited and helpful! Walking on to the ship and exploring the location for the week was great. The Dream is a beautiful ship, especially the atrium. Our room was clean. Our steward, Michelle, was on top of everything and we loved all her towel animals she left us! We went to all the playlist shows, comedy, and piano bar. All of the entertainment staff were talented and made our days on the boat memorable. So fun! The food in all locations was delectable. We loved the pizza, blue iguana tacos, and Guys burgers. The buffet at lunch was great, too! We ate every night in the dining room and enjoyed all of our meals. Our excursions were AWESOME and so were the ports. We cenote hopped in Cozumel and visited the Altun Ha Ruins in Belize. We just explored the port in Roatan and enjoyed all of the shops. The ship was clean and service throughout was phenomenal! We always had someone removing our plates, offering refills on drinks, and staff was seen cleaning and maintaining common areas daily. Disembarking process was seamless and stress free! We absolutely enjoyed our week on the Dream! Can’t wait to go back! Read Less
2 Helpful Votes
Sail Date: July 2018
We chose this cruise mainly due to the week it was traveling. We enjoyed the ship, although apparently smoking is now allowed everywhere, or the smoking sections were just not enforced, that was not pleasant as we spent our time trying to ... Read More
We chose this cruise mainly due to the week it was traveling. We enjoyed the ship, although apparently smoking is now allowed everywhere, or the smoking sections were just not enforced, that was not pleasant as we spent our time trying to escape the smokers. The water slide was also out of commission for a little while during repairs and the movie screened had a large glowing 1 in the upper left hand corner which was distracting sometimes. The stops were nice with our favorite being Cozumel. We did a "Swim with the Dolphins" excursion is Cozumel and a Wildlife and Zoo Safari in Belize, our guide in Belize was exceptional. She was very knowledgeable and friendly and truly seemed to enjoy her work. That excursion was over 6 hours long though and my teenage daughter was upset there was no time for shopping. The port in Mahogany Bay is very nice. It was pouring down rain that day so we didn't go further than the port. The people on the Dream are all very friendly. Our cabin steward Ayu was wonderful. Our cabins were on Deck 12 the spa deck and unfortunately by the outside door. There were lots of kids running in and out of the door all hours of the night and running on the deck right above us. This made sleeping difficult. The cruise director Lee did a great job keeping everyone entertained. His co-host Olivia also did a great job. We never ate in the formal dining rooms as we do not liked to get "dressed up" for dinner while on vacation. Guys burgers are good and the pizza is phenomenal. The buffet is average, probably a lot like a Golden Coral here in the South part of the U.S. My largest complaint are the fees. I think Carnival fees you every time you turn around so that you are paying for the crews salary. Every time you use your sail and sign card there was an automatic %15 gratuity added, didn't matter what is was for. Then we we received our statement there were qty 4 $90.65 charges for gratuities. I called and requested they remove those charges but was told it is "Corporate policy to charge everyone over the age of 2 that fee." This is Ridiculous, especially given how much the cruise cost, the gratuities you are charged when you use your Sail & Sign card and given that we tipped cash to those employees who assisted us. I hope every cruise line doesn't add those extra fees. Because I think we need to find a different one. Read Less
Sail Date: July 2018
I was impressed with Embarkation, we were out of New Orleans, and everything moved pretty quickly. My two adult children were cruising together and it was great to have the family time. There were so many great nighttime activities for ... Read More
I was impressed with Embarkation, we were out of New Orleans, and everything moved pretty quickly. My two adult children were cruising together and it was great to have the family time. There were so many great nighttime activities for young adults that both really had a great time. For me, Carnival gets a little "same" The food is definitely better than Norwegian, and we enjoyed the Pizza and Soft Serve Ice Cream. Some things have changed not for the better: I had to request a robe for my stateroom, the Cappuccino is no longer free in the Main Dining room. We sat at a large table and that was nice when the other people were there. While not the most gourmet, I could always find something good to eat for dinner. We found that we preferred the main dining room for breakfast, as the buffet got so crowded. The itinerary was good, although I think I have visited Cozumel way more than I need to. In Isla Roatan we did the SuperMan Zipline and even in the rain it was fun and a rush. The beach break after was a little disappointing, but that was more about it being cold and gloomy. I had a balcony cabin across from my children and they gave them a key so we could enjoy the balcony together and I didn't have to run to open the door all of the time. The cabin steward and dining service were pretty good. Read Less
6 Helpful Votes
Sail Date: June 2018
This was my 5th cruise. My 3rd with Carnival and it was absolutely horrible. It has been 4 years since my last cruise and this experience has left me with never wanting to take my vacation on a cruise. Embarkation has significantly ... Read More
This was my 5th cruise. My 3rd with Carnival and it was absolutely horrible. It has been 4 years since my last cruise and this experience has left me with never wanting to take my vacation on a cruise. Embarkation has significantly improved and moved very quick. We boarded the ship about 12:20 and were not able to get to our rooms until 1:30, which meant we had to pack the luggage we did not give the porters. My overall experience would be a 1 or a zero. The food was absolutely horrible. It was like getting days old Golden Coral Food or worse. I had to buy bottled water, as the water on the ship had a nasty after taste. The tea was gross and the lemonade too sweet. The decent restaurants were only opened from 12:00 to 2:30. Guys Burgers was open from 12:00 to 6:00. After eating burgers a few times it does get old. If you like the disgusting pizza it was open 24 hours. If you are hungry after 10:00 p.m. be prepared to pay for food. We did eat at the Chef's table which is extra. If you want burned crab cake that was not only burned but frozen burned this is the place to go. I have eaten at many fine steak houses, and again this was a disappointment to me. On-board activities are expensive and a money pit. My husband and I booked to have a massage which was amazing except the ladies pressure you to buy all these products, and try to tell me it would help my bags under my eyes, nose, etc. when I know I need to have a sinus surgery to alleviate allergy issues. It was like I had to tell them "what do you not understand about the word NO". Entertainment was great the first two nights, but it is basically the same throughout the entire cruise. It gets boring after watching basically the same thing. The comedy entertainment was degrading to women. I can not believe Carnival Dream has a woman comedian that can joke about women in such a degrading, pornographic manner. Half the people left during her skit. The comedy shows are only 30 minutes and you have to get their so early in order to have a seat. Nevertheless, after we attended that comedy show, my husband and I did not go back. Again, it was outright disgusting. The cleanliness of the ship was not there. Room service has been cut to once a day. We had to rip off the sheets from the bed after the 3rd night in order to get clean sheets. I know some of you might not wash your sheets, but I am the kind of person that washes mine frequently. It is especially necessary after you spend all cabin time laying around on bed. Our entire floor smelled like DODO... POO POO no lie, straight up sewer, and then walk into a balcony cabin that is no less than 78 degrees. I don't know about you, but I keep my temperature at 72, needless to say I could not sleep because it was so stinking hot. There were blue soap debris left all over the shower from previous passenger and our bed had a definite swag in the center. Food plates were never removed, if you want them out of your cabin you have to set the dishes outside the door. The ship design is not vacation friendly. The elevators do not take you to necessary areas. You have to walk all over the place to get to the place you want. There were so many people that average wait time for elevator was 7 to 10 min. Who wants to spend all their time waiting for an elevator. Montego Bay was fun. The Dolphin excursion was amazing, but we spent over an hour waiting for the excursion when we got to ship terminal. It was well worth it, but again when on vacation who wants to spend their time in a long hot line. When we got to the beach, we were harassed not less than 10 times if we wanted to buy mojo. In Georgetown we took the submarine excursion. It was over priced for the fact that you basically just go in circles around the same reef. The costs for that should be no more than $50 but of course that is not the case. In Cozumel we took the excursion to the Mayan Ruins. Absolutely loved the ruins but we were only given an hour and a half once the tour was complete. (Tour consisted of waiting for everyone to go to the bathroom, walking one mile to the ruins, and a 15 min. quick breakdown of the ruins) There is a 45 min ferry ride and another 45 min. bus ride one way. The majority of the time is spent traveling so we did not get to enjoy and explore for being rushed. Like I stated this was my 5th cruise and likely my last! I definitely will never cruise Carnival and this was my third with them. Pity to have spent my hard earned vacation money on this trip. Read Less
Sail Date: June 2018
Being my first cruise - I learned as the journey continued. Note: My United seat was too small and chairs too close to my knees for me to get out. I would have enjoyed my cruise more if I had "thought" about there being a ... Read More
Being my first cruise - I learned as the journey continued. Note: My United seat was too small and chairs too close to my knees for me to get out. I would have enjoyed my cruise more if I had "thought" about there being a doctor on the cruise. Because of the hurt sacrum and arthritis, I needed to stop more often. Therefore, I would have LOVED having somewhere to sit on each floor. Even if it was near the elevator. There were very, very few places to sit along the passageways. This would be helpful especially to us older or partially handicapped people. Some people just "loved" the cruise director. Since this was my first cruise, I did not have a previous director to compare him to. As for me, I found his English accent very annoying to my ears and you heard it all over the ship - everywhere all the time. Some people loved him. So I am sure he was very good. Even if you are not ready for a wheelchair (like me) you might consider getting a partially handicapped room if you stumble over things or trip a lot. The reason I say that is the first cabin I was in (like 1202) the restroom floor was raised up about six inches. I had to put the lime green cups in the doorway so I would remember to step up the extra height each time I went into the restroom of my cabin. I went to play bingo - one time. It was very expensive. Also - if you were not the only person who won that game, you had to split the pot with whoever won also. I SURE WISH I HAD BEEN TOLD there was a free shuttle that would take me from the ship into Nassau. It was not a really long trip but it was stifling hot. Also, once you entered into the building to get to town, you could not turn back. You had to go through the building and enter the other side and stand in line to wait for the shuttle back to ship or I guess to walk out and walk back to ship. Not sure how I should have handled having my baggage taken to the bus I was to get on to go from pier to airport --- but I am sure going to find out on my next cruise in December 2018. I went down early and took them myself. Little knowing I would have to stop and start and stop and start for a very, very long ways from ship back and forth through corridors to get to the bus for airport. Surely I could have paid to have my bags put on the bus and me just walk it. I will figure this out at beginning of my next cruise. I was on this first cruise by myself. I am very friendly and so were others but I made sure that I have someone with me for my next cruise and it seemed too long by being alone. I began in cabin 11202 but woke up in wee hours with rocking of ship. Went to guest services and they graciously moved me to another room the next morning. Mucho better. Thank you. Read Less
2 Helpful Votes
Sail Date: June 2018
I was very disappointed with the carnival dream. Getting on the dream went smoothly and fairly quick. But shortly became chaos we could not get back to our cabin till 1:30 that is where our sign and sail cards were we boarded at 11:30 so ... Read More
I was very disappointed with the carnival dream. Getting on the dream went smoothly and fairly quick. But shortly became chaos we could not get back to our cabin till 1:30 that is where our sign and sail cards were we boarded at 11:30 so we had to wait 2 hours before I could get my 2 girls a soda not to mention a rain storm had moved in and everyone was jamming into the common areas. As for the food in the dining room portions were small and some didn't taste good at all say brunches are good but most of the steaks I had were very tuff some were over cooked. Lido deck buffet need a major overhaul most of the food there was nasty. Guy burgers are great pasta bar nasty and I didn't like the deli(why have a deli with premade sandwiches that they burn warming up Read Less
Sail Date: June 2018
We just returned from a wonderful week on the Carnival Dream!! We have been on several Carnival ships and a couple of other ships not in the Carnival fleet. I would have to say this has been my favorite!! What made it the best? The crew ... Read More
We just returned from a wonderful week on the Carnival Dream!! We have been on several Carnival ships and a couple of other ships not in the Carnival fleet. I would have to say this has been my favorite!! What made it the best? The crew first off was top notch! They were the best at making our stay a real vacation. The ship was immaculate and the crew was so polite and always made us feel like family. Next, the food was the best we had ever had on any cruise...from the hamburgers, to the dining room to the ice cream! The shows at night were the best we had ever seen!! Our excursions were not some of the best that we have EVER been to but that's okay they were still fantastic!! We have been to a lot of different places and that's okay!! Our excursion in Cozumel was cancelled due to rain and Carnival refunded all of our expenses!! Embarkation and Debarkation was fairly easy!! We went on the Community Tour in Jamaica and some of us did ziplining...both was great!! In the Caymon Islands..we went swimming with the sting rays..what a wonderful experience!! Lee the cruise director was the best!! Made for a fun week!! Would definitely go on this cruise again!! Read Less
7 Helpful Votes
Sail Date: June 2018
I was told this was a great ship to cruise on and boy were they right. From the cruise Director Lee to the room steward they did an outstanding job keeping us informed, involved and ready to go bed! Don't have any major complaints ... Read More
I was told this was a great ship to cruise on and boy were they right. From the cruise Director Lee to the room steward they did an outstanding job keeping us informed, involved and ready to go bed! Don't have any major complaints that worth talking too much about. The refridgerators are substandard in that they aren't very high quality and don't keep milk. The entertainment was great with lots of 80's music and that was just what made the cruise perfect! I would stay on that ship again without hesitation. I think this ship is moving to Florida in the near future and would highly reccomend it for everyone. The waiters did an outstanding job each evening serving us and entertaing us to the point we wouldn't miss a meal because it was a highlight of our trip as well. The interary was three port stops in as many days and that was not the most desirable schedule because it would have been nice to had a day at sea between for a little rest but the logistics of it was probably why the way it was planned. GREAT SHIP!! Read Less
2 Helpful Votes
Sail Date: June 2018
We chose this cruise because of the easy drive to New Orleans. We prepaid parking at Fulton parking garage. I’m not sure if we would do this again, but we might. We arrived earlier than our appointed check in time, but we still got on ... Read More
We chose this cruise because of the easy drive to New Orleans. We prepaid parking at Fulton parking garage. I’m not sure if we would do this again, but we might. We arrived earlier than our appointed check in time, but we still got on the ship fairly quickly. We loved the ship! Lee, the Cruise Director, was the best we’ve ever had and I’ve been cruising for 30+ years. Our cabin steward Suhardi was wonderful. He kept our cabin spotless and was very nice and friendly. Even though they now only clean the cabin once a day, that was fine with us. The food choices were wonderful. We loved all the food, but our favorites were Guy’s Burgers and the Blue Iguana Cantina. On the lido deck there are numerous serving stations for the buffet and the made to order omelettes. The first omelette station usually has a long line, but if you continue on to the 2nd or 3rd station, you can usually walk right up and order. Lawrence, Luis, and Rata, our main dining room servers, were great. Always friendly and calling us by name. We enjoyed the comedy club and all of the music throughout the ship. We liked the nightly shows. I would cruise on this ship again in a heartbeat! No complaints at all. Read Less
2 Helpful Votes
Sail Date: June 2018
This was my wife's favorite ship and we chose it to be the vessel that transported her remains for her burial at sea. Carnival handled the event for the family very respectfully and privately so we could say or goodbyes. Myself ... Read More
This was my wife's favorite ship and we chose it to be the vessel that transported her remains for her burial at sea. Carnival handled the event for the family very respectfully and privately so we could say or goodbyes. Myself and 8 additional family members made the trip to say goodbye. We honored her by participating in the activities she liked - trivia, shows, relaxing and reading, MDR, steakhouse, Alchemy Bar, Guy's Burgers and of course soft serve ice cream. This was my 6th time traveling on the Dream and I would cruise on her anytime. The officers and crew made this voyage very memorable. I special shout out to Tijana Cavic Guest Services Manager and Anka & Cesar Mixologists at the Alchemy Bar for making the trip very memorable and for taking very good care of us during our time of grieving and remembrance. Many of our party are Platinum or Diamond so Embarkation and Disembarkation was no problem for us and went very smoothly. Read Less
1 Helpful Vote
Sail Date: June 2018
There was too much to do to focus on just one for this review. The staff was wonderful. The food was beyond good. I came back relaxed and already planning our next cruise. Our excursion to Passion Island was cancelled due to rain and ... Read More
There was too much to do to focus on just one for this review. The staff was wonderful. The food was beyond good. I came back relaxed and already planning our next cruise. Our excursion to Passion Island was cancelled due to rain and wind but Carnival had it refunded before we returned to the ship! Embarkation was fast and easy as we had our passports and driver licenses out and in our hands. The ship, the Dream was beautiful and large enough to accommodate all of the guests. The food was wonderful and the wait staff knew all eight names at our table. They joined in and joked with us so we felt like we genuinely bonded. Peter, Kadek and Tri made us feel welcome and made everything just perfect. I am allergic to shellfish so they presented me with the next day's menu each night so that they could pre-order my food to ensure that it did not get cross contaminated. Our cabin steward, Astika made sure that we had everything we needed each day. We were thrilled with a new towel animal each day! We found a quiet spot to enjoy sea days and we enjoyed it immensely. The entertainment was great. There were many activities to choose from so everyone in our group found something to do that interested them. Read Less
1 Helpful Vote
Sail Date: June 2018
We sailed on the Carnival Dream out of New Orleans on June 3, 2018. In our group of 10 were brand new travellers together with seasoned cruising veterans. Half of us had sailed on Carnival in the past. Food servers were slow, forgetful, ... Read More
We sailed on the Carnival Dream out of New Orleans on June 3, 2018. In our group of 10 were brand new travellers together with seasoned cruising veterans. Half of us had sailed on Carnival in the past. Food servers were slow, forgetful, and inattentive in the main dining room. We were never asked on a single occasion if we wanted something to drink besides water. Not even coffee with dessert. Servers forgot main courses, appetizers, and other items. On one occasion, I waited for an entire hour before we were served our first course. This is simply outrageous. Food servers in other areas of the ship were downright rude at times. Food options were the worst thing I’ve ever seen on a cruise. With so many options available on paper, it sounded like a veritable culinary delight. But the reality is that the majority of the dining options were only open during lunch. This includes the barbecue place, the Mongolian wok, which is really part of the buffet, and the Indian place. The burger joint (which is awesome and should be open longer hours) is open between noon and 6 PM, so if you were dining even slightly late, that is also not an option. Carnival now also charges for room service after 10 PM. With three days on shore, that meant that we only had four real opportunities to dine somewhere besides the Lido deck and the main dining room. Even the buffet was only HALF open at dinner and the selection was sad at best. There was a single counter at the back of the ship open during dinner time. And the two halves of the counter were mirror images of each other. Basically, there were about 20 feet of choices, not counting the dessert bar. And the dessert bar was similarly limited in selection. It felt like a poor man’s Golden Corral. Food quality was also the worst I’ve ever experienced. This obvious ploy to force people to choose either the main dining room or one of the additional purchase option restaurants was infuriating and completely at odds with our last cruise with Carnival. Eating times were silly. Lunch started exactly at noon. If you were hungry for lunch before noon, for example at 11 or 11:30, the only option was to eat at the pizza place. Which of course was jammed because there were no other options. And pizza quality was only fair (except the quattroformagio, which was great!). On the other hand, they had 1/4 of the buffet open until noon, but it only served breakfast options. Again, this is something we have never seen a Carnival cruise. The entirety of the cruise also consisted of a constant barrage of attempts to sell you things. That is pretty consistent with other cruising experiences, so perhaps I was just more annoyed by this time as a result of the dining options being so limited. Overall, the ship is not aging well. There were dents in various items and walls, the carpeting in our room was coming up, there are places were pieces of trim had obviously gone missing, and generally there was a neglected feel in most of the main living areas of the ship. Room cleaning has been reduced from twice a day to once a day, which was of great annoyance to my mother and aunt. However, our room steward, Ary, was simply fantastic and one of the highlights of the cruise. Cruise director Lee was an excellent cruise director. Also, the entertainment quality has improved. The main shows are still not quite up to Norwegian standards, but definitely better than they used to be. Nonetheless, this is insufficient to overcome the worst dining experience I have ever had on a cruise. We won’t be back. Read Less
1 Helpful Vote
Sail Date: June 2018
We were really excited for this cruise. I usually go with Carnival, because the food is great, service is impeccable, and good bang for the buck. Good points first: Embarkation was wonderful! Quick, no long lines, and on the ship ... Read More
We were really excited for this cruise. I usually go with Carnival, because the food is great, service is impeccable, and good bang for the buck. Good points first: Embarkation was wonderful! Quick, no long lines, and on the ship in a jiffy. Some of the staff were very friendly. A couple of the salads at the salad bar were really good. A trio of violinists called the Sunny Trio were the high point for us. Very talented and unexpected! Now for the bad: Food quality: Many of the desserts had a gelatinous texture. Chicken served to me at Guy's Pig and Anchor (I think that's the name) was 1/2 skin and fat, and I had to throw most of it away. Pulled pork had some dried out bites that no amount of the delicious bbq sauce would cover up. Dinners were hit and miss. Some were pretty good while others I would rather forget. Service: The worst! I'm a gold member so I've taken my share of Carnival cruises. Never have I had poor service until now. Some of the waiters were downright grumpy! Night 2: Elegant night - Late dining. Our table was given 1 small roll each and the basket was taken away. We waited 1 hour before receiving appetizers, and my son didn't get his! He waited another 15 minutes before bringing it to server's attention. That and the fact that he ordered 2 bottles of wine which had not been served. By this time, we were VERY HUNGRY! My son finally got his appetizer after we were completely finished with ours - sauce dried on the plate presumably from sitting somewhere for a very long time. Bottles of wine came after waiting 90 minutes or more from the time we ordered! This was NOT an isolated incident. We breakfasted with another couple the we just met in the dining room. The wife never received her omelet. When the husband brought it to the waiter's attention (after we were completely finished with our food) I could see the waiter around the corner picking up entree lids until he found the errant omelet and served it to her. It probably had been sitting there 30 minutes. Our last dinner aboard ship, we experienced the same thing. Sitting, sitting, waiting for food...any food. We were just getting our desserts after most of the dining room had left. There were several tables that had this incredible poor service. I had to step aside for wait staff several times a day. Normally they let you pass. The pools: Standing room only! It was ridiculous. I heard several people complaining that the spas were cold to lukewarm. I have to wonder if Carnival has severely cut staff to cut costs. Grumpy waiters, low quality food, & poor service = save $ for Carnival? Carnival, you just lost a long time customer. Read Less
1 Helpful Vote
Sail Date: May 2018
This was my first cruise and it will definitely not be my last. Great experience. I was impressed with Embarkation, it was incredibly smooth and easy. Lee was the best Cruise Director - energetic and positive. We had 3 good excursions ... Read More
This was my first cruise and it will definitely not be my last. Great experience. I was impressed with Embarkation, it was incredibly smooth and easy. Lee was the best Cruise Director - energetic and positive. We had 3 good excursions - to a Basic School in Jamaica. We met some wonderful children. We saw Turtles, Hell and Stingrays in Grand Cayman - wonderful experience. We had lunch and did some snorkeling in Cozumel - not the best snorkeling but still had a great time. All the on-board and tour staff were incredible. The food was wonderful and fun - they had interesting items that you could try - like escargot, Ox Tongue, rabbit and alligator. My favorite part was the comedy club and the singing/dancing nightly shows. I would recommend nocruiseshipparking.com for parking in New Orleans. It was cheaper and much easier than parking at the terminal. We parked easily and were shuttled to the terminal, so bypassed all the traffic and lines. Read Less
Sail Date: May 2018
We took our 3 children and our son in law on this cruise as what would probably be our last family vacation together. All four of them are older than 21 so even though they're are children, they aren't really kids. We chose ... Read More
We took our 3 children and our son in law on this cruise as what would probably be our last family vacation together. All four of them are older than 21 so even though they're are children, they aren't really kids. We chose this cruise because my wife and I took the exact same cruise in September, 2016 and really enjoyed it. The ship and the crew are fantastic. Our cabin steward, Joel, was terrific in taking care of us and making sure that we had everything we needed. The venues were very nice and the Alchemy Bar was a very nice surprise with the different types of drinks that they made. The live shows were pretty good-a few clunkers here and there but for the most part very entertaining. Dining was terrific as always. The main dining room has wonderful food and the staff there (we had several different ones) were all on top of their game. It's nice when you get friendly and good service from multiple individuals and not just one person. The only real drawback to the cruise were the number of younger (18 or less) on the ship. We chose the Memorial Day holiday week thinking that most kids would still be in school but we totally missed that one! Lots of kids on senior trips and taking vacations with their parents. It made it very hard to get a place at the pool or find seating in the Lido buffet. I think the next cruise we take, we'll probably do a little more research and find one more appropriate for our age. Other than that, the cruise was very good and the ship's crew was once again outstanding. Read Less
3 Helpful Votes
Sail Date: May 2018
A group of people took the 7 day cruise on carnival cruise on may 27,2018. The one issue we all had was out dated beer that had the taste of vinegar. Four of us in our group purchase the adult beverage card at a price of $400 or more per ... Read More
A group of people took the 7 day cruise on carnival cruise on may 27,2018. The one issue we all had was out dated beer that had the taste of vinegar. Four of us in our group purchase the adult beverage card at a price of $400 or more per person. We called attention to this and nothing was done about this issue. Other than that our cruise was beautiful . The staff were all so helpful and friendly and wanted so much to please the guest . Ship was clean, much activities, food was not to my palate. In the main dining the ships gets fancy with their menu and not really to our groups taste. SO AGAIN LET ME GO OVER THE LIST; SHIP A+, CABIN A+, DINING C, ENTERTAINMENT AND ACTIVITIES A+, SERVICE AA+, PORTS AND SHORE EXCURSIONS A+---COST FOR ADULT BEVERAGE AND FRESHNESS F ( F and below F) Read Less
2 Helpful Votes
Sail Date: May 2018
The ship and the crew and the customer service was remarkable. The food was fantasic and Lee the cruise director was awesome! The steak house restaurant was by far the was soooo good, loved the marinis at the Alchemy bar. The violinists ... Read More
The ship and the crew and the customer service was remarkable. The food was fantasic and Lee the cruise director was awesome! The steak house restaurant was by far the was soooo good, loved the marinis at the Alchemy bar. The violinists that performed in the Dream bar were amazing. The lady at the guest services counter was super friendly and the 80’s show was so mich fun! I always enjoy the hairy chest contests and the hamburgers are to die for. I cant forget the free ice cream station that is open 24/7. Yummy.. Our steward kept our room so neat and clean and always had a smile on his face. Simply put - this was the best cruise ever. Great job to The Carnival Dream Team! PS. Need the recipe for the carnival melting cake, the creme brulette, the cheese grits and the foccaccia bread! The debarkation process was by far the best! Thank you Lee! Read Less
Sail Date: May 2018
This was my first, and maybe last, cruise. I don't feel there were enough activities on board so sometimes we wandered the ship aimlessly. The ship felt dated. It sill uses fluorescent bulbs when suitable LED replacements exist. ... Read More
This was my first, and maybe last, cruise. I don't feel there were enough activities on board so sometimes we wandered the ship aimlessly. The ship felt dated. It sill uses fluorescent bulbs when suitable LED replacements exist. They often disabled one or two elevators in the bank so it could get very slow as the remaining picked up the load. The shore excursions were pretty fun but it wasn't uncommon to be on a bus/van on horrible roads for an hour each way. I feel like I would want more time to actually explore a bit but the window is generally only eight hours for arrival to departure. Dining for the family was difficult as a majority of the lunch spots close at the same time creating long lines at the Pizza stand, Deli and Burger stand. I personally would have staggered the lunch end times. It was even worse for me having celiac. Nothing is labeled so it's a gamble with a majority of the foods. There is no 24 hour offering as only the pizza stand stays open all night, During the lunch shutdown I can't eat the pizza, I really can't do the deli, the gluten free bread was terrible tasting, so I was left with the burger stand with no bun. Even with that something triggered a response. I got glutened three times in a week and it made the trip pretty awful for me. On the bright side our waiter for dinner service was very good about getting me safe food and I had no issues. The staff was generally friendly and some were pretty awesome. I didn't have a great experience. Sadly mostly due to celiac. I'd like to see considerations taken for the ever growing population with gluten issues. I may cruise again when that happens. Read Less
1 Helpful Vote
Sail Date: May 2018
This was a celebration of our daughter's high school graduation and our second cruise on the Dream. We like to cruise out of NOLA or Galveston as they are both within 10 hours of our home and we can drive to port. We drove in a day ... Read More
This was a celebration of our daughter's high school graduation and our second cruise on the Dream. We like to cruise out of NOLA or Galveston as they are both within 10 hours of our home and we can drive to port. We drove in a day early and stayed in a hotel in Harvey. We utilized Uber to eat at Oceana Grill and stroll Bourbon Street the night before our trip. Wonderful food and always some crazy entertainment there. We chose to park at the port even though it's expensive. It's inside and super convenient. Embarkation was easy. We had FTTF and were onboard eating lunch by noon. Our cabin and all but one piece of luggage was there after we finished eating. FTTF proved an asset for tendering and even more important during debarkation. The Dream is a beautiful ship and still our favorite. I love all the hot tubs! The crew was constantly cleaning and taking wonderful care of her. We tried your time dining for the first time and while it is convenient choosing your own time to get ready and go eat, we won't do it again. I felt like the wait staff had too many different things going on to give the service we're accustomed to. Our drinks went empty several times and once they didn't know if we'd just come in and needed bread or if it was time for dessert. We only went to one show in the main theatre because we just weren't that impressed with the cast. We spent our evenings enjoying the other singers and dancing around the ship. We went to three comedy shows...also not that impressed with these comedians. Our cabin steward was wonderful and Vera in the Dream Bar was amazing. The bar by the aft pool is a waste of time. Those bartenders were not happy to be there and you would wait forever for drinks even when it wasn't crowded. In Cozumel, it was a little rainy off and on but we chose to swim with dolphins at Chakanaab and had an amazing experience. The pictures are outrageously overpriced so we left without any which is kind of sad. The beach there is very small but very pretty! The food is ok at best. In Belize, we chose to cave tube and zip line. This was our main reason for choosing this cruise. I'd still choose this excursion because we really wanted to experience the jungle of Belize...however, the transmission went out on our bus and it took TWO HOURS to get to the excursion site. We were really rushed once we got there, The zips are short but there are five of them. The cave tubing is a bust. The water is freezing and crystal clear but there is zero current. The poor guide has to swim his arms off pulling people thru the cave. We had no time to eat and were the last tender back to the ship as our ship was preparing to LEAVE! Book any excursion here thru Carnival. You do not want to get left in Belize. Our last port was Mahogany Bay. We did the beach right by the port and it's beautiful. You can fly down on the magic chairs and they take you right to your clam shell chair. We floated a lot and had the option to snorkel and kayak but chose to just relax. The only negative here was seaweed. They were diligently trying to sweep it away but it was still there. FTTF got us straight off the ship at 7:00 AM. We were in our car headed down the road by 7:10. Fabulous. We all really loved this cruise and can't wait for the next one. Read Less
2 Helpful Votes
Sail Date: May 2018
my sister-in-law choose this cruise for us it was her 13th cruise and my first. she advised me of all the activities on the ship and the different islands we would be going to and she thought this would be the best first time cruise ... Read More
my sister-in-law choose this cruise for us it was her 13th cruise and my first. she advised me of all the activities on the ship and the different islands we would be going to and she thought this would be the best first time cruise experience for me. I agree it was a fantastic experience. and plan to do again. on the ship i really enjoy all the shows in the encore room. i love the fantastic food on board. i even enjoyed the casino at times and the off ship excursions to the beach was really great i got to meet a different culture of people i had never met before and shop for things i have never seen before and really got some great bargains. in Honduras we enjoyed a beautiful pool by the beach and really great food and some island music that i really liked . I enjoyed the whole experience of the cruise from boarding the ship till the day we left the ship It was a fantastic experience Read Less
Carnival Dream Ratings
Category Editor Member
Cabins 3.5 4.3
Dining 4.5 3.9
Entertainment 3.5 3.9
Public Rooms 4.0 4.2
Fitness Recreation 4.0 3.9
Family 4.0 3.9
Shore Excursion 4.0 3.9
Enrichment 3.5 3.6
Service 5.0 4.2
Value For Money 5.0 4.0
Rates 3.0 4.1

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