2 Helpful Votes
Sail Date: August 2016
We were in cabin 2242 which was an extended ocean view room with "2 bathrooms" 1 is the standard cruise ship bathroom with small shower. The second has a 3/4 size tub with shower and sink. Standing room in there is enough to ... Read More
We were in cabin 2242 which was an extended ocean view room with "2 bathrooms" 1 is the standard cruise ship bathroom with small shower. The second has a 3/4 size tub with shower and sink. Standing room in there is enough to turn around only but the tub room shower is more spacious than the standard one. Our family only used the tub room to shower due to the increased room in the shower area. The attendant Jono was amazing best attendant I have had in the 7 cruises I have taken. Very nice and accommodating. Ship was better than any other Carnival ship I have been on for appearance. ( Holiday, Liberty and Sunshine) The people on the ship were so helpful and friendly. Entertainment and activities were hit and miss when you have 2 teenagers because a lot of the activities say 18+ so there were times we were in the cabin watching a pay per view movie. There is a lanai on the 5th floor on both sides of the ship that is a hidden gem with loungers that are always 50-70% empty with a direct view of the water and you can read or just relax very peaceful from the 10th pool deck. The food is simply horrible and I am not a food type. The selection at the buffet is very limited with a lot of salad like food and limited main course options. The dining room has the standard Carnival regular stuff with a few other options. Honestly my first cruise in 1997 on the Holiday was so far beyond the Dream for food and dining choices and options and quality. I saw people beside us at the Scarlet dining room ordering multiple entrees and picking through everything to come up with their meal.. NO JOKE. I would be embarrassed myself but this is what it has come to I guess. Read Less
2 Helpful Votes
Sail Date: August 2016
We're Gold members of Carnival's VIFP club, so we've sailed quite a few times before and had realistic expectations as to what to expect. Overall, I am glad I took this cruise and the ports were amazing - as well as most of ... Read More
We're Gold members of Carnival's VIFP club, so we've sailed quite a few times before and had realistic expectations as to what to expect. Overall, I am glad I took this cruise and the ports were amazing - as well as most of the staff. That being said, not sure I will be booking my next cruise with Carnival, and certainly not this ship again. This was the first cruise I've been on where the steward only attends your room once a day. I had to choose mornings or evenings, at first I really didn't understand...then I did. I always though that was one of the nice things about cruising, the room experience. Now, it felt like this was just a hotel room. Didn't help that the room was not very clean when we boarded. When you cut staff this is going to happen. Our first night dining our table wasn't in existence. This resulted in a very poor experience the first night. The second night, our table was there, but service was terrible. We were getting our appetizers while people around us were getting desert. At this point I brought in management and from then on service was actually really, really good. The food, however, not so much. It's really declined, there were a few meals I couldn't even eat what was given to me. The worst was the Filet Mignon, literally couldn't eat it. I ordered a $20 steak (twice), the first night it was great, the second night no so much. I probably should have sent it back. The worst part of the cruise was Camp Ocean. I have 3 kids, and with all the cruises we've taken, the children club experience has been great. Not so here at all. The counselors were unfriendly, and ultimately forced the kids to do what they wanted to do. At one point, they were singing rap songs with very inappropriate lyrics! My 10 year old didn't want to be checked in. Our last cruise a year ago, we couldn't keep her away, Like I said, I always wanted to cruise the Caribbean, but Carnival just didn't deliver that well and our next cruise is going to be with a different line. Read Less
4 Helpful Votes
Sail Date: August 2016
Our first time visiting New Orleans, we went down a day ahead of time which I strongly recommend. We also stayed the day after the cruise because it is a beautiful town. We stayed at the Hampton Inn across from the Convention Center. Free ... Read More
Our first time visiting New Orleans, we went down a day ahead of time which I strongly recommend. We also stayed the day after the cruise because it is a beautiful town. We stayed at the Hampton Inn across from the Convention Center. Free hot breakfast, Free shuttle, Beautiful Hotel. Coming back we stayed at the AC Marriott Hotel, Not so good. No shuttle, No Free Breakfast, Hotel was very contemporary and minimal ( felt like something out of the Jetsons). The printer was broken so we couldn't print out tour and flight confirmations. There were 4 of us and 3 towel sets, we never did receive the extra towels we requested several times. We did pay $15 per person for breakfast but it was a European style breakfast of fancy pastries no hot food. We rented a car because a cab ride was $60 for the 4 of us. A rental of a small SUV was only $52 per day. No brainer there however, unlike with the free parking at the Hampton Inn, parking at the AC Marriott was $16 per day and get this, unless you did Valet which was $34 per day, you had to park on the 6th floor or above and there was no elevator. The inclines were at least 65 degrees. I felt like I was on a roller coaster ride! Must do one of the food tours or the Steamship Natchez!! The Carnival Dream was a very large ship which is something we were excited about. This was our second cruise so we were very excited because the Carnival Freedom was amazing. First thing I noticed was the terrible smell from the water system onboard. I know this because my sister has well water and when she needs to add more water softener the smells exactly the same. That smell was on and off, mostly on all of the cruise. Then when we went to our stateroom there were towels hung in our bathroom that had stains on them. They did fix this immediately. The adjoining door to our kids room had several missing screws so the handle almost fell off while we were opening the door. That took 3 calls and a day and a half to be repaired. We were reimbursed $11 each. The refrigerator did not get very cold in one room so we cooled our water in the kids room. By that time I did not want to complain because I just wanted to enjoy the cruise. The most disappointing thing was our stop in Belize. They had a Hurricane come through the week before so the water was VERY polluted and dirty. We normally visit the beaches at the destinations but they were closed at this port. It would have been nice to know that ahead of time so we could make better choices. Especially since the launch was a 25 minute ride. We ended up going on a tour which was a complete ripoff. I know it is at your own risk but like I said if we had known in advance that the beaches were closed we could have checked tripadvisor to check other options. Dinner each night was frustrating because the restaurants did not open until exactly your seating time, so there were 100 people standing outside the door waiting to get in each night. Not fun for women with the cute shoes not meant for standing long periods of time. That was the worst of it. We still enjoyed the cruise immensely.It is always nice to get away and have people wait on you hand and food. The crew members were awesome. Unlike with the Carnival Freedom, I don't think I would want to cruise the Dream again. According to the cruise director Jas, the Dream is one of the better ships and has won several awards. I did not have that experience. Ohhhh wait I didn't tell you about my message! First time I have had one and it was wonderful. My Masseuse did talk me into buying $260 in products which was ok she was nice and I was so relaxed that I walked into that one but then the pushy male fitness trainer wanted me to buy the $199 arch supports and wouldn't take no for an answer but I had to be firm with him. Read Less
12 Helpful Votes
Sail Date: August 2016
We chose this cruise for our grandson's 6th birthday; we got a really good price and have sailed Carnival 4 times before. We were interested to explore the larger Carnival Dream. It really is a large ship but the layout makes it ... Read More
We chose this cruise for our grandson's 6th birthday; we got a really good price and have sailed Carnival 4 times before. We were interested to explore the larger Carnival Dream. It really is a large ship but the layout makes it seem cramped in most areas. The pools are EXTREMELY small - 2 of them that only accommodate 17 people each! They looked like "people soup" most of the time. The slides were nice but the water park area for the children was very small as well. We stayed in a room on the first floor with a porthole which was nice, but there were several problems. The room was near the gangway and was extremely noisy. We had a bathtub and a shower but both had drainage problems and had to be repaired. The safe malfunctioned twice and we had to wait for staff to come reopen them. The first night we had to wait almost two hours for a staff member to bring an extension cord for my husband's sleep apnea machine - there was only ONE electrical outlet for U.S. voltage and it was across the room from the bed! The dining room staff were rushed and severely understaffed, consequently dinner often took two hours from appetizers to dessert. Consequently, they had very little time to socialize or entertain. Some of the food was delicious but most of it was just mediocre. Lots of photo opportunities including a fun "props" night but 8x10 photos were a whopping $22.00 each with no offers for "buy 3 get one free" or anything like that. The Camp Ocean was fun for our 6 year old; seemed well staffed and kept the kids active and entertained. The Dr. Seuss character breakfast was very nice and we enjoyed that. Unfortunately they scheduled this at the same time as the Towel Animal Theatre so we had to leave early to catch both. Definitely a downgrade overall from past experiences on Carnival and we will not sail with them again. Read Less
Sail Date: July 2016
Family group cruise with GrandParents (us), children and grandchildren. Embarkation was a major issue for us as some family did not bring required documentation to board and missed the cruise. Carnival did all they could to assist in ... Read More
Family group cruise with GrandParents (us), children and grandchildren. Embarkation was a major issue for us as some family did not bring required documentation to board and missed the cruise. Carnival did all they could to assist in securing missing documents and are to commended for their efforts. Overall experience was average as compared to other Carnival cruises. Main disappointments were in the Scarlet dining room service level and dinner food quality, probably associated. Our party of 8 was seated at a nice large table but most often were the last in our section to have our dinner order taken and filled even though we were ALWAYS on time. At least half of the entrees were barely warm indicating a delay in delivery to the dining room by staff. We had wine (wine package) and EVERY night we had to remind the staff to bring our unfinished bottles to the table. Other cruises the bottles would be on the table prior to seating. Arrival back in port was 2 1/2 hours late due to speed issues. This was our second cruise on Dream. We won't be on the Dream again. Cabin service is now scheduled to once a day. Used to be whenever you left your cabin, it would be tided up and included a turn down service. Not any more. Children's clubs were good, entertainment opportunities good and shore excursions met expectations. I think the overall "customer" service quality has declined while prices have increased as compared to our previous cruises on Carnival. Read Less
10 Helpful Votes
Sail Date: July 2016
We chose the cruise mainly because it went out of New Orleans which was close to our location. It was our first cruise so we weren't sure what to expect. The embarkation process went smooth. Our room was ready when we arrived on ... Read More
We chose the cruise mainly because it went out of New Orleans which was close to our location. It was our first cruise so we weren't sure what to expect. The embarkation process went smooth. Our room was ready when we arrived on the cruise ship which was very nice. Unfortunately, I wish it wouldn't have been ready and they would have cleaned it better. We paid good money to stay on the Lido deck. The room needs a major overhaul. The bathroom stunk like urine. The countertops were not cleaned nor were the mirrors. It was a real disappointment. The curtains had stains on them as well as the little throw pillows on the bed. The mini-fridge in the room had mold growing in it. The room steward was not able to answer any of our questions and had us call Guest Services. Honestly, I'm not sure what his purpose was. The overall ship was nice, but could use a remodel. The two pools were small for the number of people that were on the ship and one of the pools was out of order the first two days of the cruise. The shows in the Encore theater were okay. I took my kids to see two of them and felt uncomfortable with some of the dances and outfits the girls were wearing. We did play BINGO and D-Money was awesome. He kept it fun! We tried to use the fitness center, but all the treadmills and ellipticals were either taken or not working. There was not enough equipment for the number of people on the boat. I'm not sure why so many machines did not work. This needs to be fixed! The nighttime movies on the pool deck were great. Free popcorn, movie under the stars what more could you ask for. My kids loved it. Nice relaxing time. The food in the dining room was awesome. Every night there were a number of different selections and we loved almost everything we ate. Kudos to the chief! The buffet for breakfast and lunch was good, not great, but good. My kids loved the pizza and ice cream. We had three waiter dedicated to us for dinner. Two were ok, hard to understand them with their thick accent, but one our waiters was outstanding. I was really sad to leave him. He was so nice and loved my kids. He even helped my son cut up his steak one night. Debarkation was ok. We arrived late due to a malfunction with the engine. We did the self-assist option and boy was that a nightmare. The lines were really long and they had us going through the elevator bank which caused mass confusion and congestion. People were trying to get off the elevators, but the area between the elevators was covered over with people so they couldn't get out of the elevators. People were pushing and hitting each other with luggage. The cruise director and the crew were not directing traffic, but hanging out and playing with each other near the ship exit. There really should have been someone making sure there were two lines and people stayed in them, that would have freed up space for those trying to get off the elevator and sped up the process. Read Less
23 Helpful Votes
Sail Date: July 2016
I took this cruise with my wife and 12 year old daughter, this was my !4th cruise (carnival, princess, Norwegian). We drove in from Texas the day prior and stayed at the doubletree, New Orleans. We parked at the official port parking for ... Read More
I took this cruise with my wife and 12 year old daughter, this was my !4th cruise (carnival, princess, Norwegian). We drove in from Texas the day prior and stayed at the doubletree, New Orleans. We parked at the official port parking for $140 paid up front, I would recommend this (especially if you have a early flight) if you don't want to mess with shuttles or long walks with your luggage. I was able to purchase Faster to the fun (F2F), and it was definitely worth it, we were able to bypass most everyone and went almost directly to security and check in, despite being early for our check in time. Also our room was ready when we got on board, and our bags showed up within our first hour. We were able to unpack prior to the lifeboat drill. I would say embarkation was one of the best I have experienced. The next two days were sea days, more than enough to do, you just need to participate, or just relax! There are occasional lines, but the only one i was in more than 5 mins. was the line for the chocolate extravaganza. We did Carnival tours in roatan, and Cozumel, and only checked out the shops in Belize city (free WiFi in the shops) we had fun at all of them. The food was good, main dinning room better than the buffet, try the burritos! My daughter did participate in circle C, she said she had fun with the activities she took part in. The shows were good, better than many in the past, this is the only ship I've seen with a break dancing group. The comedians, four in total, were all really good. Tip: don't stand in line for comedy,wait fro them to let the line in, and the go in. As long as your there around 10 mins. prior you will find plenty of seats. The 18+ will be fuller than the PG comedy. Now the reason for my mediocre rating. Two main reasons: The Dream desperately needs to go to dry dock for refurbishment (being accomplished in January), everywhere you look there are issues, like cracked windows, broken decorations, shabby carpets, rickety chairs, malfunctioning av equipment, graffiti (in the elevator), obvious wear and tear, and no Carnival 2.0 upgrade. Secondly, Carnival has done away with a lot of the small things that were important to me. Only one room cleaning per day, no more pillow chocolates, no more past guest party, no more ability to bring bottled water on board (in !4 cruises i have never seen delayed embarkation due to security checking for alcohol in water bottles), lower quality of service in the main dinning rooms, we had "your time dinning". It seemed like the dinning room staff were rushed, under staffed, and unhappy. To be fair the ship was always kept clean, and a newer cruiser may miss a lot of these issues. I got off with the feeling that Carnival cares more about the bottom line than its passengers. It seemed as though they are no longer worried about ensuring past guests return. Disembarkation with F2F was as easy as it gets, only the diamond and platinum passengers got off first. We were driving home by 7:10am. Read Less
6 Helpful Votes
Sail Date: July 2016
Club O2 was not "open" most of the cruise, so the teenagers had to sit in the stairwell or common areas to play card games and visit.....Mongolian Grill was supposed to be open to be open until 3:30 but one side closed much ... Read More
Club O2 was not "open" most of the cruise, so the teenagers had to sit in the stairwell or common areas to play card games and visit.....Mongolian Grill was supposed to be open to be open until 3:30 but one side closed much earlier....This is our second time on the Dream in two years and the atmosphere was one of the majority of the crew/staff not wanting to be there. The desserts that come on the buffet could be different and more palatable. Asked for two appetizers and only received one on more than one occasion. Told to leave stateroom at 8:00 with no notice..... The food was good and the wait staff was above average. The bar area needs nuts, pretzels, etc. to go with drinks. The room was cleaned and kept exceptionally well and the cruise director was awesome! The shows lacked something compared to the numerous other Carnival shows we have seen. Read Less
Sail Date: June 2016
I wish I could have given the cruise a 3.5 stars. We had a really good time and the ship was pristine. The staff overall was very good although we did have a couple of issues. First, in our family we have a 14 year old that has a ... Read More
I wish I could have given the cruise a 3.5 stars. We had a really good time and the ship was pristine. The staff overall was very good although we did have a couple of issues. First, in our family we have a 14 year old that has a severe peanut and tree nut allergy. We filled out the form prior to the cruise that stated the dietary requirements for our kid with the allergy and the main restraurant was very good at knowing and accomadting the allergy. The buffets of course had items on it that our kid was allergic to and it was easy to avoid but room service was a completely different matter. After calling for room service we specifically asked that they be careful not to include any peanut butter or tree nuts and to make sure there was no cross contamination. When our food arrived, there was a big dish of peanut butter sitting on the tray. I immediately informed the delivery person and she said we specifically ordered it. We called guest services and they put us in touch with the maitred who promptly called us back. THIS IS THE SHOCKING PART. The Maitred began to blame US for the peanut butter being delivered! He said the server said we specifically asked for it. Which of course is not true. Also, what happened with the form we gave carnival about the peanut allergy in the first place. This was a dissapointment and how it was handled actually made the situation worse. If our kid does come in contact with peanut butter she immediately has to use the epi pen then go the hospital. It is that serious. Those that have kids with a severe allergy might want to think twice about using carnival. Read Less
5 Helpful Votes
Sail Date: June 2016
Embarkation was disorganized and took a long time. You signed up for a boarding time, but the line was so long, and no one knew where to go if it was your boarding time. I was told to go to one line, so half of our group went through, ... Read More
Embarkation was disorganized and took a long time. You signed up for a boarding time, but the line was so long, and no one knew where to go if it was your boarding time. I was told to go to one line, so half of our group went through, but the rest where turned back and had to go to the back of the long line, so much for boarding times. No programs were provided for the kids programs on board, so unless you went to the kids rooms, you couldn't find out ahead what was going on. Kids 12-14 were not excited about the programs offered. Room service has been reduced to once a day - yet gratuities are still the same. I have special dietary needs - gluten free - no help from waiter or staff on ordering or what my options were. No labels on food at buffet as to allergens. Debarkation was the worst I have ever seen - no announcements and we didn't get off the ship until after 10:30am - which is later by over an 1 1/2 from when I have ever gotten off before. Very frustrating as we missed over an hour of our city tour. Not sure if it was the Port of New Orleans for the boarding and disembarking issues or Carnival, but all the other cruises I have been on recently have been much better organized. Wait staff in dining room seem to be spread way to thin, had to get my own water several times - even to going to the bus table and getting the water pitcher. No special treatment and always the last to leave the dining room. In spite of all the above, the grandkids and the rest of the group had a great time on the trip. Cruising is just not what it used to be! Read Less
5 Helpful Votes
Sail Date: May 2016
Had been on Pride last year, this trip on Dream the staff didn't seem as helpful or friendly. The nightly entertainment was sub par, the production and costumes were so bad it was insulting. The service in the main dining room was ... Read More
Had been on Pride last year, this trip on Dream the staff didn't seem as helpful or friendly. The nightly entertainment was sub par, the production and costumes were so bad it was insulting. The service in the main dining room was slow and inattentive. The menu choices were not as appealing as last year. Our room was good except for a loud water rushing sound the whole trip in our bathroom. The room steward called maintenance several times but could not get an answer from them what was causing the noise. Our room steward, Trisna, was great. The two times we went to Main Dining Room for breakfast, Slaven and his team were the servers and absolutely wonderful, one of the highlights of the cruise. Took three excursions through Carnival. The Corydon Plantation tour guides were great. The Mayan ruins guide in Cozumel was amazing. The semi sub in Grand Caymon was fun, the land tour guide was less than impressive. Read Less
17 Helpful Votes
Sail Date: April 2016
This was a group cruise planned for 2 yrs with close to 30 people traveling together. I have been on multiple cruise lines and am a repeat cruiser to Carnival. This was my first time leaving out of New Orleans. The luggage drop off at ... Read More
This was a group cruise planned for 2 yrs with close to 30 people traveling together. I have been on multiple cruise lines and am a repeat cruiser to Carnival. This was my first time leaving out of New Orleans. The luggage drop off at the parking garage was so smooth. The waiting area for your wait for your specified embarkation time was somewhat crowded but tolerable, the boarding and embarkation was highly organized and hassle-free. Once aboard the food was abundant on the Lido Deck, the staff was excellent from our Cabin Steward to our Wait Staff in the Scarlet Restaurant, Budi from Indonesia was most excellent as was Drazenka. Several issues make this ship and cruise AVERAGE to less than average experience. If you are a late diner 8:15pm you are out of luck if you are looking for after dinner activities. There are no shows in the main theater as was enjoyed on past cruises with Carnival. Comedy shows start anywhere from 9:45p to midnight, all adult versions, disappointing. The programming and activities, especially having 3 entire 'fun' days at sea were ENTIRELY lacking. We have always chosen a late dinner time so as not to be rushed as we return to the ship after a day in port to get ready for dinner and later activities, bad choice apparently this time around. All major shows were at 7p or 830p. which are not convenient for the late dinner time choice. The activity planning leaves MUCH to be desired on the Dream. The Casino did have a lot of activities but that was the only plus side. The jewelry specials or activities were so overcrowded and cramped i would call them LESS than enjoyable or fun. We saw a couple of broken or cracked windows and glass on board, in the Lido restaurant and the Atrium. The Pasta Bella restaurant above the Lido restaurant was so packed on the last day at sea they had to form a line and hold off customers due to only 3 cooks----recommend expanding that area and the # of cooks as the food was AWESOME!!! The lines for the Pizza Pirate were ALWAYS long during the day as only 2 cooks were making pizzas at any given time. One would think that this large of a ship would have the staff to accommodate the # of passengers it allows on board. The food was excellent, but more pasta choices in the main dining room is recommended. Our balcony cabin was roomy and quite nice. EVERY port we visited was a true DELIGHT. Seawinds Beach Day was GREAT!! Marshall was a very accommodating staff member as was Jermaine that took us out on the Hobie Cat Sail boat. Great DJ an contests there. The food however wasn't the greatest but tolerable. Very clean beach and water was gorgeous! Our next port of call was the Cayman Islands. We took the Stingray City, Hell and Turtle Farm experience. We took about a 35 minute boat ride to Stingray sandbar, anchored the boat in the middle of the ocean and jumped off into pristine pale blue water into a large number of stingrays. We got to hold, feed, kiss and pet the stingrays--a WONDERFUL excursion!!! We stopped at the Turtle farm, I only wish we had more time there, we seemed rushed but the turtle experience was GREAT! We then stopped at the town call HELL. Very interesting, small little gift shop with platforms to take pictures of the rock formation and the local wildlife (iguanas and chickens). A side stop to the Tortuga Rum shop was taken before heading back to port. Our final port was Cozumel, Mexico. We did not book an excursion through Carnival but chose to go on our own to a place we I had been before---MR. SANCHO'S!!!!!!!! A most lovely place full of activities and beautiful beaches, AWESOME FOOD AND DRINKS!!!! I would like to commend our wait staff Rafael and Carlos on a job well done for almost 30 people. Here we parasailed and enjoyed the Aquatic park. I DEFINITELY recommend Mr. Sanchos's whenever you port in Cozumel. Again this was not booked through Carnival. My 12 year old did participate in Circle C activities and said she had a good time. The latest activity for her was over at 1am most nights. Some of those activities are NOT supervised but for the most part they are. The worst disembarkation i have EVER been through on any boat on any cruise line. We were self-assist and it still took almost 2hrs to get to customs, our friends chose to put their luggage out the night before and did not get to disembark until 12:30pm, that is RIDICULOUS! After sailing this ship, i can almost say with 100% certainty (NEVER SAY NEVER) I will not leave from this port, nor will I sail the Dream again. Carnival would have to make me an offer i couldn't refuse, such as a Free Cruise with a Suite. Also if you decide to purchase the Bottomless Bubbles card you will be charged tax on each coke while you are in port in American waters. Also check you account frequently as i ended up with charges that were not mine. These were corrected but the guest services desk is HIGHLY understaffed as well. Read Less
18 Helpful Votes
Sail Date: April 2016
This was our first cruise. We chose this ship because we live in New Orleans. We chose this particular cruise because it included a stop in Jamaica. We had a check in time of 10-10:30. We got downtown around 9:45, but by the time we ... Read More
This was our first cruise. We chose this ship because we live in New Orleans. We chose this particular cruise because it included a stop in Jamaica. We had a check in time of 10-10:30. We got downtown around 9:45, but by the time we parked (Fulton Garage), took the shuttle, and eventually found a porter for our bags, we did not get inside to begin check in until almost 11. We were assigned zone 7. Around 11:30 they began calling the first zones, and within 20 minutes our zone was called. Once we got on board, we went up to the lido for lunch. We bought some drinks from the roaming waiters and ate. Afterwards we walked around the ship to look a bit then went up to play mini golf until our cabin was ready. Our cabin was wonderful. The location on the ship was perfect. We were very close to the stairs and elevators. Because we were level 2, it was very easy to catch an elevator. We noticed that other levels in the middle often had to wait a few times because the elevators would be full when they stopped on their level. The elevator near us went to easy locations. On deck 5 we got out right at the Burgundy Lounge for comedy and Piano Bar. On Deck 10 we stopped right at the aft pool and the Gathering Buffet. Our room was very comfortable. It was a good size, and the cove balcony was great. Our room steward, Bujan, was the best. We tried all sorts of different dining options out while on board. For breakfast, our favorite was the brunch on sea days. The food then was pretty good. The lido buffet was okay, but not thrilling food quality. A continental breakfast with plenty of hot options and fresh fruit. We did not like the scrambled eggs (powdered eggs) at all, though, so that was disappointing. We also ate breakfast in the MDR on one of the port days, and that was pretty good. We tried for room service breakfast one morning, but it did not work out. We put the card out on our door the night before at about 9pm and requested delivery between 7:30-8am. We woke up earlier than we expected, at 6:30, but figured we should wait for the room service since we had ordered it even though we were already hungry. Finally at 8:30 we gave up waiting and went up to the lido buffet. Two days later while eating dinner in the MDR a man came to us to apologize for the breakfast. He said they received 450 orders that morning and had pulled people from all over the ship, even the spa, to help deliver. Unfortunately they still were unable to keep up. I was still pretty disappointed, though, because we put in our order 11 hours prior. We woke up hungry but waited so that we weren't gone when they arrived, that would be rude. The least they could have done was make an announcement or something to let people know orders were delayed. We had inquired at guest services about it before this man apologized to us, and they knew nothing of any issues with room service breakfast delivery, so obviously they hadn't pulled everyone in to help as he said they did. We also did the Dr. Seuss breakfast, which was very cute.The food tasted only ok, but it was done very cute. They bring Thing 1 and Thing 2 to the tables to take pictures, then the Cat in the Hat and Sam I Am are separately available to walk up to and take a picture. I wish that we would have walked up to Thing 1 and Thing 2 as well. I felt like I could not take my own picture when they came to the table because it was rushed. When we stood in line for pictures with the Cat and Sam, I was able to take my own in addition to the ship's photographer. They did some song and dance stuff, and the decorations were very fun. We would do this again, and it was worth the extra $5 per person. For lunch, my husband and I flocked to Tandoor almost every day. The food was great there. We never got to try Pasta Bella because it was on floor 11, away from all the other lunch options, and we forgot about it every day. The buffet at The Gathering was always ok, but never exceptional. Our son wanted pizza and/or burgers & fries every day at least twice a day, but every time we went there it was a CHORE because of the lines. No less than 15 minutes, but usually closer to 30. I only tried the Deli once due to a constant and slow moving line. The one time I tried it was while we were in port and we had gone back on to the ship for lunch between our morning beach time and afternoon excursion. Because everyone was off the ship, I was able to walk right up. I also tried the Mongolian Wok only once. The food was pretty good, but it took me over a half hour to get food. And this was not at a peak meal time. It was at like 2pm and they closed at 3:30 that day. For this reason I did not return. The Oceanside BBQ on deck 5 was another thing we kept forgetting about because it was not near the main lunch area. About halfway through we walked past it during lunch time and wanted to try it, but the line easily had 25 people in it so we skipped it. My husband did return later in the week and waiting at least 20-30 minutes, but the food was terrible. Definitely the worst food on the whole cruise, even worse than the powdered scrambled eggs. For dinner we ate in the MDR with Your Time Dining most nights. Two of the nights we went to the lido buffet. We never had to wait to sit in the MDR, which was great, and we got the same waiter every night except 1 without asking. He remembered everyone's names at the table and what they liked, which was nice. He kept getting my name wrong, but I thought that was funny. The food in the beginning of the cruise in the MDR was very good. I was excited to try the dishes and enjoyed them. On the second half of the cruise we were all pretty disappointed in the selection and also all felt like the quality of the food had drastically declined. My mom got a chocolate melting cake every night, but on the last 2 nights she didn't even eat much of it because it wasn't nearly as good. Very different consistency. The one night we did not have the same waiter, we were tucked away into a separate room. There were only 2 nights that we saw the waiters performing, and that was one. Everyone in this back room got up and went to the doorway to watch. We felt like bad, punished children. The room was very pretty, but I would not like to be seated there again. Also, while we were seated quickly every night, dinner took forever! A minimum of an hour and a half. And when we sat we ordered appetizers and entrees right away because we looked at the menu ahead of time. We constantly had 20+ minutes between courses. This is why we skipped the MDR a couple of nights. It was a waste of the whole evening. When we went to the lido buffet for dinner the 2 nights, the line was awful. The first night we went at 6:30, but the line was so bad that we decided to wait. We fed our son some pizza (20 minute wait) then brought him to Camp Ocean. When we returned later around 8 the line was still very long. The food was pretty good, but nothing I needed to overindulge in. The final thing I have to say about food is that the frozen drinks don't have any alcohol in them. When I got a cocktail, it was very nice. Every time I got a frozen drink, it tasted like there was nothing in it. For the prices they charge, I wish they were a little more liberal with the booze there. On to entertainment! On the second night my husband and I wanted to go to a comedy show. We got there about 5 minutes before showtime and were rejected at the door due to it being full. We were told we could wait in line for the next show over an hour away. We went back to our room for about 20 minutes then went to the line. The line was very long and we waited for 40 minutes. When we got in and were seated, the lounge was only half full and we were told that is typical and that you certainly don't need to wait in line but should arrive about 10-15 minutes ahead of time in order to get a seat. I really wish they had told us this before we sat in line for so long! Once the show started, I was really underimpressed. I love comedy, and the dirtier the better, but the first comedian was downright insulting to the workers on the ship. I'm far from an overly sensitive person, but I could not take my eyes off these waiters' faces while he told his racist jokes. It felt like humanity was taking a couple steps back. The main comedian came on and was much better. It was very dirty, pretty funny. We had a good time. We also went to the show Get Ready, and my husband and I were incredibly disappointed in it. First of all we got there 5-10 minutes prior to the start and had to sit way up on the second level around the side so that we could see backstage. The description made it sound like a musical with a plot and purpose, but that was far from the case. It started out with about 5-10 minutes of girls dressed in school girls outfits flipping onto their back and spreading their legs wide while music played and one sang, but you could not hear the singing because the sound was way off so I still don't know if she was any good. After that, it consisted of song after song being sung, but in no way strung together in order to make up a plot. The closest thing I got to a plot was: Look at our red panties, oh goodness, the boyfriends are cheating on us and we won't stand for it!, but then again let's take the boyfriends back, now let's all pretend to be workers with the girls being oversexualized (not an issue for the sexuality---if they were sexualizing the men as well, but that was not the case; only the girls were dressed sexy). So basically instead of being a musical about deciding what you want to be when you grow up (what we were told it was), it was actually an overtly sexual, womanizing promotion that taught any young girls in the audience that yes! You can do whatever job a man can, BUT you better look good doing it. Fortunately my son doesn't pick up on that and enjoyed the flashy colors and singing and dancing and even fireworks, so it wasn't a total loss. Get Ready was originally scheduled for the 1st or 2nd sea day, but because of the choppy water it was rescheduled. We didn't find out until it was too late that the replacement was a MAGICIAN. That would have been our favorite probably, but we missed it. They left a flier in our room while we were at dinner and by the same we saw it was too late. All week I was hoping there would be a repeat performance from him, but there was not. The only other show we saw was the Love and Marriage show. That was probably my favorite. It was a lot of fun. After having seating issues for the comedy show and Get Ready we got there about 20 minutes early. Bingo was going on, and once it finished hardly anyone left. We still got a pretty decent seat, though. We ordered some drinks and enjoyed the show. The Dive In movies were a lot of fun. Again, get there early for a good seat! We had hot cocoa and ice cream. The popcorn was awful (a general consensus with all the passengers we spoke to.) I loved that we could rent the throw blankets; I even got an extra one, 1 for legs and 1 for arms! We also brought our pillows. We felt that all of the activities were at night and would have liked some more family friendly activities during the day. The only day activities were trivia, sales pitches, and gambling it felt like. Our son participated in Camp Ocean. He is 7. We preregistered, but on the first night we went to check it out and were given a schedule. Each night we would look at the next day's schedule together and he would choose which, if any, activities he wanted to do. He probably went for about an hour on 4 or 5 days. The most he stayed was an hour and a half. He usually wanted to go when they had the Video Games, Wii, and Board Games hour, but he also enjoyed learning to make towel animals and making a wall mural as well. One night we also participated in the family scavenger hunt. This was a last minute decision on our part, and we did not know there was a prize, so we just had a lot of fun doing it but didn't push too hard to win. But we did! It was fun to get the medals and the ship on a stick trophy. For the pools: our son went in the Waves pool on the first day. It was so choppy he did not enjoy it. We never ended up back there because of the crowds. Most of our time was spent by the aft pool, where we had a lot of fun. One day towards the end of the afternoon a small group of college-aged boys screaming about shots came to do canonballs and belly flops. None of the Carnival employees stopped them despite the no jumping signs. We left. Otherwise it was a lot of fun. We did have trouble finding chairs. Once we even went to an empty chair but were told someone was using it. The hot tubs always looked so enticing! But they were lukewarm at best, so beyond the first try they didn't see much use from us. The slides were a lot of fun. Unfortunately the 2 big ones could not be used until the end of our cruise due to wind. When I finally got to try them, I only did each slide once because the walk there burned my feet so badly. Carnival really needs to put another material on deck. My son had a blast on the racing slides all week, though, so that was fun. Serenity Deck: My husband and I went once. Walked through and could not find a single open seat, so we left. I thought there was a pool up there as well, but that was apparently not the case. I forgot my tennis shoes so I could not utilize the gym, much to my disappointment. It looks decent, never crowded. I really wanted to do the yoga classes, also, but at 8am it was too late for me so I just did yoga on our balcony instead in the mornings. The ports we visited were Montego Bay, Grand Cayman, and Cozumel. The first was Montego Bay. We were in port 8-5. We were off the boat and in a cab by 8:15. They waited for the cab to fill up, then dropped everyone at the same spot. They give you the option of paying for your return and establishing a pick up time. We didn't do this since we didn't plan to be there all day; everyone else was setting up for a 3:30 pickup. The cost was $7 per person, no discount for children. The shuttle bus was $19 per person, $9 for children. We went to Doctor's Cave Beach. It was beautiful. Since we were there so early, there was no one around and we got a prime spot for a seat. We only stayed about an hour and a half, and by then the crowds were really starting to roll in. After we left, we walked over to the hip strip to do some shopping then we took a cab back to the port. We got back right around 11 and went back on board to eat lunch. While on our balcony we saw them running drills with the lifeboats, which was pretty neat. After lunch we went on our excursion. We did the 4x4 Jeep Safari, and I'm so glad we did. Our tour guide, Richard from Sri Lanka, was wonderful. He was so informative and friendly and also pretty funny. He was very willing to take pictures of us, usually offering to do so. We learned a ton about the area and Jamaica in general and really enjoyed ourselves. What a beautiful place! In Grand Cayman we did not schedule an excursion through Carnival. The excursion was scheduled for 8:30-12:30 at the turtle farm. We got off our tender and onto a bus to the turtle farm, and we arrived right as the excursion was arriving. Since we were alone, we were able to stay a step ahead of them and do our own thing. While our son waded in the pools and played with the turtles, they lined up to hold one and take a pic and then wait off to the side. We tried the snorkeling, but it was awful. One small turtle and it was so filthy we felt like we were getting sick. We used their life vests but our own snorkels, but I did see them washing the snorkels after usage. The blue hole trail was disappointing, but the aviarty was super fun. We loved feeding the birds! We watched the shark feeding and spent some time at the pool and waterslide before walking down Grand Cayman Street and then getting some souvenirs. Here is a tip: right after you finish in the turtle farm souvenir and walk out, there are much cheaper souvenirs. If you want someone that specifically says Cayman Turtle Farm, you'll need to get it in their shop, but the vendors outside sold very cheap general Grand Cayman souvenirs. There was also ice cream and frozen lemonade for sale, yum! After this we walked across the street to the Dolphin Discovery and hopped in a bus that was already there and went to 7 Mile Beach. The helpful bus driver even got out and helped us and another group of people cross the road. The beach was super crowded, so we walked down to Governor's Beach. We got caught in some rain, and everyone was saying, "Welcome to the Caribbean!" It was not bad. We snorkeled and swam some before going out to the main road and flagging down a bus. Bus tip: $2.50 per person, and you can wave them down anywhere along the bus route. Lovely! We got back to the port at 1:40 and bought some rum cakes, then we stood in line for a tender. We did not get on a tender until 3, when we were scheduled to leave. We left around 3:30. Now this was my main gripe with our cruise: Originally we were scheduled to be in Grand Cayman from 7-4 and in Cozumel from 10-6. They shortened Grand Cayman by an hour to 7-3, and then Cozumel was delayed and shorted from 11-5, losing 2 hours there. I felt like Cinderella trying not to turn into a pumpkin. The same ships that were in Grand Cayman later than us beat us to Cozumel and stayed later than us there. The next day in Cozumel we took a cab to Playa Mia and played there most of the day. We had a big breakfast, and since the day was so short we did not do the all inclusive. The inflatables were fun, but very slippery. We also played on the paddle boats and kayaks. My son loved the slides and water park area. Alcoholic drinks were $7, a can of soda was $3, and a slice of pizza was $3. Our entry fee was $81 for 2 adults and 1 child. Cab from the port was $23 for a group of 5 each way. We tried to rent a wave runner, but were told to come back in an hour. We tried to pay for it and reserve it for then, but they said just to come back and they'd remember us. We didn't go back because they were telling other people the same. Once we left Playa Mia, the taxi dropped us at some shops across from the port. I felt their selling was more aggressive than in Montego Bay. We left because of this. Also, they were a little pricey. We got better deals in the port at the flea market and at one of the carts. Then we got guac and cervesas at 3 Amigos before lining up for the ship. Overall, the service was really good. Once I went to guest services and the girl told me she couldn't do what I was asking. I said really, because I was told that you could. She then said it would take like 5 minutes.....so I said well do it then! lol The only other spotty service we had was once at the pizza place the guy working was obviously stressed and overwhelmed and he seemed like he was on the verge of same major attitude. Someone finally came to help him and he stayed away from the passengers. Our room steward was the best, and everyone was really quite friendly. We enjoyed the cruise, and will probably do a shorter one in a couple of years, quite possibly on a different line. The food definitely could have been better. I wish there were more family-friendly daytime activities, stronger drinks, and no smoking. On deck 11 was one thing, but deck 5 was nastyyyy (casino). Biggest gripe was the shortened port times. My son is ready to go again just so he can eat chicken nuggets, french fries, pizza, burgers, and ice cream for a week straight. Read Less
28 Helpful Votes
Sail Date: April 2016
I felt the need to leave a review about this cruise because there are quite a few things that seems to have changed with Carnival cruise lines and I figured someone needed to say something. My hubby and I decided to take this particular ... Read More
I felt the need to leave a review about this cruise because there are quite a few things that seems to have changed with Carnival cruise lines and I figured someone needed to say something. My hubby and I decided to take this particular cruise because we had a group of friends who were also going, and we like to cruise for family vacations simply because it's easier than most family vacations. That being said, this was our second cruise with our kids, who are 5 and 12. There were a lot of highlights to this trip which included the fact that we had an excellent cabin steward who was extremely attentive. Also, the room service was much more efficient than it has been on past cruises, with it being faster and having a better selection. Our excursions were exceptional. We really enjoyed the Pirates, Monkeys, and Birds tour in Honduras! We even were able to add on an amazing ziplining portion at the end of the excursion for just $35! The ziplining was better than any I have ever seen! It included 16 different ziplines going through the jungle! Absolutely amazing! I definitely recommend this. We also did an excursion that we booked seperate from Carnival, through an independent cruise excursion company. This one was in Cozumel and it was located at a private resort and included a huge lunch with unlimited alcohol and private pool and beach access. This was awesome!! The staff was on point and the resort was extremely relaxing. The only negative was getting a taxi to and from the resort which was a bit expensive for a group of 6 ($35 each way--$75 total). The areas that concerned me the most included, first, the Your Time Dining. In my opinion, Carnival shouldn't have even offered this option because they definitely do not have it down to a science. The dining room staff seemed to always be overwhelmed, sweating and hustling to take orders and deliver the food. This made the dinner service take an extremely long time. One night I sat for an extensive amount of time before I even received a glass of water!! There was very little personal service in this area and the server was always rushing to take orders and deliver them to the tables. I was especially unimpressed with the formal night where we waited for 20 minutes to enter the dining room and then we were told by the staff that we had waited at the right restaurant but wrong door for the Your Time Dining (even though there was a sign outside of that door that read "Your Time Dining". They then sent us to the lower floor of the restaurant and we were told to go back out of the restaurant and wait in a different line for an additional 30-40 minutes!! I even tried speaking with the maitre d' about the problem. He responded that it was only fair for us to wait in the other line because other guests were already waiting in that line. I asked him did he think it was fair that due to incorrect sign placement we should have to re-wait in a whole new line and he just gave me a shoulder shrug! Needless to say, by the time we made it to dinner, I was irritated and frustrated with a sleepy kid on my hands. What a mess!! And I can't say the dining service was any better for brunch or the regular sit down breakfast in the morning. On every occasion the wait staff seemed under way too much pressure, with too many tables and they had extensive wait times for food service. This is not the Carnival that I have previously cruised with. My next area of concern was the fact that Carnival now only cleans your room once per day. The problem with this is if you have children, you have no way to clean up even the smallest messes so you are just stuck with the mess until they come to clean your room, sometimes it's not until the next day. Although my cabin steward did try to go above and beyond on most days and squeeze in an extra turn down service, the second cabin that we paid for which was for my mom, friend and 12 year old son, was down the hall and their cabin steward bearly came in once per day! I was to the point of just preferring that they just give me access to a broom and vacuum cleaner. The activities on the boat on the "Fun Days at Sea" were a HUGE disappointment! They were basically nonexistent. Anything that they offered included something being sold by the end of the show or whatever they did. Besides that, if you don't gamble or play BINGO, you are pretty much left with nothing to do. And the kids club for the tweens left much to be desired. The kids spent a lot of time just running around the boat with very little supervision or instruction. The activities that were offered here were very spaced out and when there were no activities there was no supervision, so please be aware of this. The one other thing to be aware of is the disembarkation. This was the worst process that I have ever seen! We were on the 9th floor but we weren't able to get off the boat until around 10:30 even though we had to be out of our rooms by 8:00. This made you feel like you were being held hostage on the boat! It would seem with them doing this every week they would have it down to a science, but they definitely do not! I think the reason I am so let down by this cruise is because it was not a cheap trip! We spent right at $4000 with Carnival for this trip and they didn't even put the effort into providing an amazing vacation. I even called the customer service number upon returning, which is a total waste of time. Their response to the issues was, in so many words, just...SORRY! That doesn't help much when you have invested that amount of money into a company to take a vacation. We were considering cruising again with them next year but now we are rethinking that decision. We think we will give Royal Carribean or Norwegian a try. All of that being said, just be weary when choosing to pay for this cruise with Carnival. You may turn out better with someone else. Read Less
5 Helpful Votes
Sail Date: April 2016
This was our 2nd time on the Dream, with the first being last year. They changed the menu this year and for us it wasn't for the better. you have the standard pizza & ice cream that you can't go wrong and the Salad buffet ... Read More
This was our 2nd time on the Dream, with the first being last year. They changed the menu this year and for us it wasn't for the better. you have the standard pizza & ice cream that you can't go wrong and the Salad buffet gave plenty of choices but the dining room was just average this time around. The Cruise Director Brandon was pretty good, the comedy was above average, but the shows were just average at best, but at least the two main singers were better than last year.. Overall we relaxed and nothing really excited us or disappointed us, it's what we come to expect for the $$. Isla Roatan was very relaxing and the snorkeling on the south side of the boardwalk/jetty was awesome. Belize was a very depressed looking country when you get outside the port area, however, the Bacab Park was terrific. Shana and Cherie were terrific hosts and very knowledgeable about their country Cozumel was just very relaxing, we stayed in port at Fat Tuesdays and watched the people...too funny during our dinning experience Trishna was awesome, better than our head waiter. she was friendly and accurate as it related to our orders. Our head waiter was new, so we give him the benefit of the doubt, but he was really slow and messed up our order the two nights he helped us. also the dinner takes entirely too long. We always seemed to be the last ones to be served and finish. Read Less
18 Helpful Votes
Sail Date: April 2016
Just returned from a 7-day Western Caribbean cruise aboard the Carnival Dream, sailed out of New Orleans. Our party included myself and my husband (both 28), our 2-year-old daughter, and my parents (my mom just retired and this was our ... Read More
Just returned from a 7-day Western Caribbean cruise aboard the Carnival Dream, sailed out of New Orleans. Our party included myself and my husband (both 28), our 2-year-old daughter, and my parents (my mom just retired and this was our celebration for her). We arrived in New Orleans a day prior to the cruise and stayed at the Homewood Suites (on Poydras St), which was a fine place to stay for a night prior to the cruise – it’s located about a mile away from the Erato St Cruise Terminal. If you stay in a two-bedroom suite here like we did, do NOT stay on the 3rd floor (those rooms have partially open windows to accommodate the air conditioning units and the street noise at all hours was astounding!); during our stay the night after the cruise, we stayed on the fifth floor in a 2 bedroom suite without window air conditioning units and there was virtually no outside noise in the room! This hotel includes a hot breakfast with every stay. The following morning, we departed for the Erato St Cruise Terminal to board the Carnival Dream – we are adventurers, so we walked. I won’t say walking was a mistake, per se, but do not follow Google Maps! When we got down to the River Walk, we quickly realized that we would not be able to walk straight through to the pier…so we had to walk with all our luggage through the shopping mall located on the River Walk (I’m sure we were a sight to behold, but there were others doing the exact same thing and there were signs in the mall guiding walkers toward the cruise terminals!). So, walk straight through the mall until the mall ends, take the doors to the left out of the mall and continue walking outside alongside the mall…eventually you come to some outside stairs (which descend about two stories – there is NO elevator! You have now arrived at the Erato St Cruise Terminal. Erato St Cruise Terminal. I read in multiple threads on Cruise Critic that this is one of easiest terminals people had EVER been too…I have been on three previous cruises and each of those terminals was far superior to this one! Outside the terminal is small and extremely crowded. We had a 1030-1100 arrival time and were mixed right in with people departing the ship and trying to get taxis and transportation away from the terminal. There were no signs indicating where to drop luggage and no signs indicating where to enter for the Embarkation process (unless you had priority boarding…then everything was clearly marked). After fighting through the crowd, asking multiple security personnel (who had no idea), asking the porters (who had no idea), we finally ran into a wonderful local Guest Service Agent for Carnival (shout out to Blake!). Blake was so helpful, she took our boarding documents and marched us right through the barriers blocking some of the entrances to the port. The rest of the Embarkation process was easy – there was no line for security and no line for check-in…however, the room in which we needed to wait for our boarding numbers to be called was way crowded! We arrived at the outside of the pier at 1040 and were waiting in the holding area to board the ship by 1120. They began the boarding process around 1140 or so and were on the ship by 1215 (we were in group 7). A note on the general condition of the ship…I understand that it is difficult to keep the outsides of cruise ships clean (windows especially), but the windows of the Carnival were so dingy (same with the glass on our balcony) and we never saw anyone cleaning the windows. I don’t remember this on our last Carnival Cruise – I remember it being much cleaner; and on our last Norwegian and Disney cruise, we saw crews working all the time to keep the decks and windows sparkling! And I would not sit on a pool-side lounger without covering it in a towel if you paid me. The Carnival Dream is going into dry dock next January, so hopefully it will get a good and thorough deep cleaning then. On another note, mid-ship deck 6 always had a funny smell (like sewer smell) every time we walked through there to get to our cabin. Once on the ship, we heading straight to lunch (along with everyone else). Our cabins were ready at 1330 and all our luggage arrived by 1730 (though I happened to walk by a few luggage racks on a different deck and saw our stroller and two of our suitcases, so I plucked them off and took them to our cabin myself). Your-Time Dining (Crimson Dining Room). We were seated promptly each night when we arrived to the dining room (take note, YTD guests started lining up outside the dining room 30 minutes prior to the doors opening!). The food overall was average – we had things we liked a lot and things we would rather not eat again. We were seated in the same section of the dining room each night (same table for most of the nights) and therefore had the same wait staff – while they were all friendly, the service got slower and slower as the cruise when on. Our first night in the dining room, we spent about 45 minutes at our table (completely acceptable), but by night 6, we were there for almost an hour and a half! With a toddler, that is difficult to say the least! We arrived in the dining room each evening knowing what we each were going to order, and would place our orders right away. It would take at least another 10 minutes or so to get our bread basket, another 15 or 20 minutes to get our appetizers, and (one night) almost 30 minutes more to get our entrees (on two occasions, an entire tray of hot entrees was left sitting on one of their platforms for 10+ minutes before the food was finally delivered). Please note, that these wait times included us SKIPPING dessert! Not sure if there is a system problem, or just a problem with this particular section of the dining room. *Toddler tip: When requesting a table for your party, ask for a table that matches the size of your party (for example, we requested a table for 5 to include the little one), we then replaced one of the chairs with a highchair. On the first night, they gave us a table for 4 and added the highchair to the end of the table, however, the wait staff was wanting to move the highchair out of the aisle. Kids menus and crayons are available (you can also order smaller portions off the main menu)! Almost every night we had to request a kid’s menu and crayon (it was only offered one time). Additionally, request that the child’s entrée is served with the rest of the table’s entrees (you can order a fruit or vegetable plate as a starter for the little one), otherwise, you may end up with a child who is finished with their dinner (and wants to leave) before everyone else has even gotten their entrée! Buffet. During early breakfast hours, the lido dining room was practically empty (0730-0900), after that it filled up pretty quickly. The options were basically the same everyday with rotation out of some of the hot items (i.e. different sausages, egg dishes, etc); oatmeal, bacon, cold cereals, breads/bagels/waffles were always available and the same. Lunch in the buffet always was crazy busy – find a table BEFORE you get your food! The main hot dish stations were nothing to get too excited about….a favorite among our group was the Mongolian Wok – you pick all your veggies and noodles and then give it to the cook, who when cooks it all in front of you, adding sauce and the meat of your choice – it was so delicious! The Pasta Bella bar on deck 11 (part of the Lido dining room) was open for lunch, but so slow – almost a 20 minute wait for salads and about 30 minutes total until the pasta dish came! The Deli was ok, but the cheese wasn’t even melted on my grilled ham and cheese sandwich. Entertainment. We only attended one of the main show – “Dancing in the Streets” – it was an ode to 80s/90s greatest hits and featured their break dancers – so fun!! We went to the “Love & Marriage” show (kind of like the Newlywed Game) and it was hilarious as always. We also attended several comedy shows (both the family shows and the adult shows) and each comedian they brought on board was hilarious! Guest Services. I booked our cruise through a travel agent and received $100 onboard credit, however it did not show up on my account after boarding like it was supposed to. I didn’t even need to show my email confirmations to guest services – they just added it on when I spoke with them! Sea Days. If you like trivia, there are several themed trivia sessions throughout each day on a Carnival Cruise. I am a self-proclaimed Harry Potter nerd and was in a 6-way tie for the win in Harry Potter Trivia (and that was even after 8 additional trivia questions that audience members were throwing out to break the tie) – no ship-on-a-stick for that win, but we all did receive Carnival medals (oh-la-la). The other trivia session my husband and I attended together was Friends Trivia (we have the complete series and continue to watch it on Nick At Night!) – we WON and I finally got my silly ship-on-a-stick (and they gave us a bottle of champagne!)!!! Camp Ocean: Penguins (ages 2-5). On the first 2 sea days, we sent our daughter to Camp Ocean and she had a good time. On Embarkation day, we registered at the camp and they gave us a network phone (only works on the ship) and a schedule for all the kid’s club activities during the cruise – they had different activities about every half hour to keep things interesting for the kids (crafts, games, stories, play time, etc). They will change pull-ups/diapers, but they do not feed the children snacks or lunch on sea days (since parents should be available for this), but on port days, if children were in the kids’ club, the staff would feed them snacks and lunch. There was a kids’ dinner every night as well, but we never participated in this. If the staff or your child needs you for anything during their time in Camp Ocean, the staff will call you on your assigned phone. Photo-Ops. Every night there were about 10 photo stations set up around the ship and most nights they included dress-up photo stations (disco-themed with afro wigs/sequin shirt/props; pink-themed with pink wigs/oversized sunglasses; jazz-themed and more!). We bought several photos, but I do wish Carnival would initiate packages or photo CDs – most photos are 8x10, which means they cost about $21 each! Gets expensive when there are many great photos to choose from! Debarkation. Hot Mess. We needed clear out of cabins by 0800 and were asked to wait in “designated” areas of the ship until our debarkation group was called (all areas extremely crowded). The Dream was cleared by customs at 0745 (announcement made) and self-assist passengers on from three decks were invited to disembark at that time. The next self-assist announcement was not made until 0830. If you placed luggage outside your door the night before, you were given a number for debarkation – we were number 19 (with an estimated time of 0845-0900 for debarkation) – our number was not called until 0950! Even after our number was called, we were not fully off the ship and through customs until about 1015. We were staying in NOLA for the rest of the day and not scheduled fly out until the following morning, but word to the wise – do NOT book early flights!!! All-in-all, we had a great time and are thankful that we all this time away with one another. We love cruising and are already looking forward to the next…but I doubt it will be with Carnival. After two amazing cruising experiences (one on Norwegian and one on Disney) with literally no negative things to report, I’ll think we will stick to those cruise lines in the future. I had read on Cruise Critic prior to this trip that others thought Carnival was on a downward slope in various departments, I brushed them off, but I now I tend to agree with those reports. All negatives aside, your cruise and your vacation is what you make it! You can always find ways to have a wonderful time and build great memories even if the cruise line did not completely meet your expectations. Read Less
29 Helpful Votes
Sail Date: March 2016
This was the 6th Carnival Cruise I have been on, and might be the last. I've cruised the Mediterranean, and the Caribbean multiple times, and have always been pleased with Carnival. This cruise might have been so awful due to the ... Read More
This was the 6th Carnival Cruise I have been on, and might be the last. I've cruised the Mediterranean, and the Caribbean multiple times, and have always been pleased with Carnival. This cruise might have been so awful due to the spring break crowd; it was rowdy, and to be blunt; trashy. However, the ship is also by far the most in need of updates than I've seen. I'd been on the Magic the last 3 times, so maybe I am just used to the newer of the ships, but I was shocked at how run down this cruise was. The linens on the bed and the pillows, etc. were literally worn out. The decorative pillows on the bed that match the bedspread should be thrown away, they had threads hanging, stains, etc. Also, in general this cruise is just older and in need of updates. The carpets need steam cleaning, and repairs need to be made throughout the ship. Other than the ship looking worn out, the ship was clean. The Carnival employees are always cleaning, and they do an amazing job at that. The problem with Carnival I think, is that it just gets old after cruising with them a few times. It is the same food, the same entertainment, just nothing new. Which is fine you are a first time cruiser, but if they want repeat customers they need to step up the game. Also, the cruisers on this ship were really rough. Visibly drunk, stumbling, dressed inappropriately, cussing; I would have been so disappointed if I had a young child with me. This cruise reminded me of a fast food restaurant or a weird chain buffet restaurant. The thing is, I feel bad complaining about Carnival because they have excellent staff, and so that is NOT the problem. Its the condition of the cruise; it needs updating immediately, and the passengers. Also, it gets pretty gross having to walk though the casino which is soooo smoky. And the rooms used to be cleaned at least twice a day, and now it is just once, at night, and not like it used to be. I cruised Carnival immediately after cruising Disney, when I first cruised, and I was just as impressed with the carnival cruise as the Disney. However, if this cruise had been immediately following the Disney, I would have NEVER cruised carnival again. Unless they up their game, I'll be going with any other cruise line but them in the future. Read Less
27 Helpful Votes
Sail Date: February 2016
This is the first time I felt the need to write a review about a cruise I took. I have taken 17 cruises on 7 different cruise lines with the first one on the Homes Line Oceanic in the late 1970's. For me cruising has always been an ... Read More
This is the first time I felt the need to write a review about a cruise I took. I have taken 17 cruises on 7 different cruise lines with the first one on the Homes Line Oceanic in the late 1970's. For me cruising has always been an exceptional experience. You arrive to see a gorgeous ship just waiting to whisk you away on an amazing adventure to islands with unique beauty and diverse cultures. You unpack once and the rest of the cruise is suppose to be total relaxation and pampering. Well at least that's the way it use to be for the first 25 years or so that I cruised. I typically cruised with family but this last cruise on the Carnival Dream was with a group of 9 friends. I had never sailed with Carnival before but from things I heard I knew that this would be a more economical version of cruising than I had experienced in the past. I have not cruised for almost 5 years and understand the economy and many unfortunate accidents and incidents have hammered the cruise market. In turn they lowered their prices to lure people back but boy did they cut quality and service at the same time. I will do my best to give an accurate account as to things I noticed both good and bad on this ship. Lets face it, anyone can moan about anything, the fact is, its simple hard to not have a good time on a cruise. But if you are looking to be pampered like a king or queen or have an upscale dining experience you are probably going to be disappointed. So lets get started. The ship is large and has an unusual interior design. Decorations are sparse and the interior designer was big on unusual lighting designs and corridors and rooms seemed to depict a 1920 Great Gatsby feeling. Carpets, paint and other items are starting to show wear and tear, but I am told late in 2016 she will go into dry dock for a refreshing. As for outdoor activities the miniature golf course is one of the best I have seen at sea and a lot of fun. However the climbing walls, zip lines or splash parks for kids are not here. Our cabin steward introduced himself on the second day of the trip ( we never saw him again) He informed us that we had to choose between morning making up of beds or waiting to the evening for turn down service - one or the other. I was surprised as it was always nice to come back to the room and have the sheets turned down and a chocolate candy on the pillow. We heard rumors that Carnival cut out twice daily service to save 2.5 million dollars. Supposedly this allowed them to bring aboard Guy's Burgers on some ships (Not on the Dream - more about this later.) Sea Day Breakfast in the dining room offered a good menu and most of the time the food was fine. Breakfast on the Lido Deck was also reasonable, with cooked to order omelets and many other choices. Lunch was an entirely different story. First the good news, their are lots and lots of choices, from burgers and hot dogs to custom made sandwiches, the Mongolian Wok, a place where you choose the ingredients and they cook it in a wok, to pastries galore. The Pizza (avail 24 hrs) was amazing as was the Wok but the rest of the food was what you would expect at a mediocre cafeteria/buffet restaurant. The burgers were cooked in the kitchen and delivered in pans with 30 or 40 patties to a pan. The hamburger meat was fatty and had grizzle and were overcooked most of the time. A simple gas grill, with an 80/20 hamburger mix would solve the problem. Hot dogs were large and plump but a bit spicy. I ordered a Pastrami sandwich and it was full of fat with little flavor. The cakes, cookies and pies looked great but had little taste. In fact if I was blindfolded I doubt I could tell the difference from one cake to the other. Dinner was also not exactly what I had hoped it would be. The first two nights service was slow and we never had our water or iced tea glasses refilled. Then someone at our table made a comment on facebook and boy did things change. Our wait staff became extremely attentive and we received regular visits from food management throughout the rest of the cruise. Please do not misunderstand, our waiters were pleasant and saw to our needs but because of the sheer number of people they were serving did not have the time to joke or get to know us. This was a shame, because I believe a good wait staff can make a cruise an absolutely amazing experience. As for the food, every meal used cheaper cuts of meat except for filet mignon which was available regularly. The food was inconsistent and many people complained it lacked seasoning. The Turkey dinner was moist and quite good but the beef Stroganoff was returned by 4 people as tough or not acceptable. The seafood including shrimp appetizers and lobster tails was excellent and many at our table had 2 or 3 helpings which was cheerfully delivered. Their flour-less chocolate cake was a table hit but the rest of the desserts were lacking flavor and just not the way you want to finish off a meal. In general dinner was what you would expect from a mediocre diner, a step below a good chain restaurant and no where near fine dining. This was a real shame. I would rather pay an extra $50 or $75 and get quality food cooked well than save all year and be disappointed with poor cuts of meat that is not cooked well. I believe the head chef and a few of his upper level chefs definitely know how to cook the food properly, what I can't quite figure out is Carnival cutting the chefs budget so much that he simple can't prepare a quality meal or are his 100 plus assistant chefs just not able to provide consistent food quality. In any event in my mind it is a real problem. If this is the level of cuisine that Carnival and other cruise lines are putting out, then one has to start thinking whether other type vacations may be more rewarding. I believe Carnival is in a cut overhead wherever you can mode, with the belief people will simple accept it. For some that will be true but for others, they will look to other cruise lines who value their customers and try to provide a good quality cruise experience. I heard these complaints from lots of people as we went on different excursions or met at the beach. Carnival is penny pinching and nickel and diming customers to death. I hope Carnivals management and the Dreams staff will read this and not look at it as a disgruntled passenger because that is anything but the case. I hope they will see it as a wake up call, saying you have wondered way off track and those of us who cruise extensively hope you will make a consented effort to improving. Read Less
14 Helpful Votes
Sail Date: February 2016
We are in our mid 50's and have taken 11 cruises on 5 different cruise lines RCCL, Celebrity, Princess, Holland, this was my second Carnival cruise, the first was 5 years ago on the Victory out of San Juan which we loved. I had low ... Read More
We are in our mid 50's and have taken 11 cruises on 5 different cruise lines RCCL, Celebrity, Princess, Holland, this was my second Carnival cruise, the first was 5 years ago on the Victory out of San Juan which we loved. I had low expectations because Carnival is considered a bit below some of the other lines. We chose this cruise based on price and embarkation port since this was our second winter getaway. We look for new experiences and have never cruised down the Mississippi, we loved it, highly recommend it! I booked a balcony guarantee and we were very happy with our room assignment, deck 7 aft, room 7422. It was very quiet, nice sized, and only a few flights either way to food, pool, entertainment, or promenade. Carnival does have some of the other lines beat with size of the state rooms. We were assigned boarding time of 1:00 to 1:30 which worked out to be very efficient, we arrived on time and were able to board, the line kept moving at a nice pace and we were able to go straight to our room. We did notice a lot of people who were hoping to get on board before their assigned time, they will not let you so don't bother to try it. Food on the ship was very average, but I have found that on the other cruise lines as well. We travel mostly independently both abroad and large cities and search for the best local food while we travel so our tastes are probably not that of the usual cruise passenger. We found the food in the main dining room to be a bit boring but always fine. We did not go to the buffet for anything other than breakfast which was the same every day but adequate. We enjoyed the Sea Day brunch a couple of times for breakfast and highly recommend that. We loved Tandoor the Indian station buy the aft pool for lunch, it was probably the best food of the whole cruise, along with the warm Chocolate Melting Cake in the dining room, order it with a side of pecan ice cream! We found the service in the main dining room to be efficient but they all seem to be a bit overwhelmed, gone are the days of actually getting to chat a bit with your wait staff. We liked the entertainment options such as the piano bar and the comedy club, we are not always fans of the main show so it was nice to have options. Highly recommend seeing Dancing In The Streets with Fun Force, they were amazing. We appreciate the "fun" attitude of Carnival, the music playing on board is more current and gets people dancing and there were always people dancing and having fun, it is just all around a little more fun than some of the other lines. The ship did feel crowded and lines were long at times for anytime dining and some of the food stations such as the pizza station and the wok. The bars at times also had long lines and was very hard to get a drink, felt like they could have used more help at times. The pool decks and the decks above the pool were very crowded on sea days and the deck chairs were so close together we literally had to climb in and out of our chairs entering from the foot of the chair. They were pushed right next to your fellow sun worshipper with no space what so ever in between. That was a bit uncomfortable! We felt the ship was very easy to navigate, it all just made sense and was not as difficult as some. We loved the wider than usual wrap around promenade deck, we are runners and did our morning run on it without even having to dodge people, that for us was pure heaven! The tap water was terrible in the dining room and all of the water dispensers, tasted like algae, except for the one located on the lido deck by the aft pool. The dispenser by the aft pool was part of the juice dispenser so might have had a filtration system. After 2 nights of undrinkable water in the dining room I got smart and had iced tea which was fine. I highly recommend pre ordering the cases of water that Carnival offers for 2.99, we did just that and they were in our room when we boarded. After this cruise we decided that we would cruise Carnival and the Dream again if it was an itinerary we loved and the price was right. Read Less
13 Helpful Votes
Sail Date: February 2016
This is my first review of any Cruise lines, from the others we have done, I have never felt the need to write a review until now. This is our 3rd Carnival Cruise and while everything was "fine" it just didn't hold up to ... Read More
This is my first review of any Cruise lines, from the others we have done, I have never felt the need to write a review until now. This is our 3rd Carnival Cruise and while everything was "fine" it just didn't hold up to any of the expectations nor did anything stand out as WOW. Just for past information, this was our 5th cruise. We booked a suite this round and did enjoy the perks of early embarkation and disembarkation. Also, we went with a group of 18 people and two of them were getting married on the ship so we did get to be the first on the ship, which was really fun. The wedding was outstanding and the food and open bar was amazing! After the wedding we got to our room. The suite was fantastic. I do not know if we will ever go back to the regular balcony rooms. So much room in this suite. We even had drawers and cupboards with nothing in them. We got to meet our Steward first thing and his name was Adrian. A very nice man. We had to pick a time for when they were to clean our room. This was new and quite odd from any other cruise we were on. We chose mornings. This worked out fine for most of the trip. On Sea Days if we wanted to sleep in we did not get any room cleaning until that evening and I heard about it from Adrian. He was funny about it but I could tell that it messed up his daily plans since he had to clean our room late. We had early dining in the main dining hall. Our waiters were Neil, JuJung and Elizabethe. All three were very nice and accommodating. JuJung was my favorite. He was very nice and joking with everyone and he made sure he knew everyone's name and called us by the nicknames he made for everyone. He definitely helped make the evenings more fun. The other two were just "fine". Nothing stood out with either of them. The dining experience was exactly what you were to expect, very elegant. However, when the food came, it was all just "fine". Only a couple of meals during the week were outstanding (lasagna and filet mignon). The rest were edible, just nothing too exciting. The other thing that kind of made things interesting was the dress code. The dress code outside of formal nights is always nice polo shirts, no jeans, tshirts, etc. None of this was upheld. People were having dinner in tshirts and shorts. One of the last cruises with Carnival, my husband got turned away and asked to change his shirt for breakfast as he was wearing a sleeveless shirt. This cruise was come as you are apparently. Which was perfectly fine except we packed for what the dress code was on the website. That first night we went down to the Spa to get entered into the drawing for free massages, etc as we always do. We didn't win but it was fun seeing other winners for massages and free money towards massages. We were told that today only would be the best price for the 75 minute packages so we jumped on that one. It was $139 per person and it sounded like a great deal. The massage was great as usual on any of the cruises. Come to find out that same massage was $129 the rest of the week. Kind of irritated me. We did order the "Cheers" package and I am not sure if we will do that again. It was hard getting in at least 5 drinks a night just to break even. Of course other nights we got our moneys worth. While the cheers package was fine, the drink of the day specials that the waiter was carrying around was not a part of it. Nor were the shots in the dining room. Bottled water in the dining room? Nope, that cost extra too. Of course we had to pass on those because it would cost "extra". Even at the delicious BBQ buffet the pop cost $1.95 even though soft drinks were included in cheers. Come on Carnival, stop nickeling and dimeing us. Also, some bars you could order a double drink as it cost $3 more according to the Fun ship newsletter each morning but some bars would not offer it. You would have to pay $3 extra and couldn't include it to your drink with cheers, which was up to $10 per drink. They do need to make sure all bars and wait staff were up to date on what they were promoting. The ship did offer a ton of activities and was a very fun ship, but over all, it was just "fine". Nothing to exciting, the food was fine, the staff was fine, the rooms were fine and the ship over all was just fine. Would I travel on the Dream again? Sure, if it was going to the ports I was looking to go to, but if another cruise line was offering up the same ports? I would most likely choose the other cruise line. Read Less
Sail Date: February 2016
I chose this cruise because it was during the Super Bowl Sunday and Mardi Gras . I got to check off Mardi Gras off the bucket list and embarkation went easy with fttf . The cruise was a fun experience as every cruise is for me .Overall ... Read More
I chose this cruise because it was during the Super Bowl Sunday and Mardi Gras . I got to check off Mardi Gras off the bucket list and embarkation went easy with fttf . The cruise was a fun experience as every cruise is for me .Overall the experience was average due to the poor quality of food in the dining room . The prime rib was terrible and until I ordered off the specialty menu to get the steak and lobster the only thing I could find I liked was the Burrito station . Thumbs up for it and the Mongolian wok worth the wait which isn't bad . Piano bar is also a highlight and Alex rocks as the bartender there . One big problem all week was unsupervised teens in the halls at all hours of the night . The servers tried hard but were woefully understaffed everywhere . I wouldn't hesitate getting on the Dream again but would avoid main dining rooms . Read Less
8 Helpful Votes
Sail Date: January 2016
Many changes on the Carnival Dream since we cruised on it in 2015. Now you have to sign a form saying when you want your room cleaned, in the morning or in the evening. Apparently they don't do both times any longer. We have been ... Read More
Many changes on the Carnival Dream since we cruised on it in 2015. Now you have to sign a form saying when you want your room cleaned, in the morning or in the evening. Apparently they don't do both times any longer. We have been on 6 Carnival cruises and we were really disappointed this time. The cruise we took in January 2015 was also on the Carnival Dream but with more amenities that seem to have been taken away in 2016. We picked having our room cleaned in the evening and they were knocking on our door before we left for dinner. All the cruises before, they knew what dinner time you had and came to turned down you bed after you left for dinner, not any longer. The problem with picking a room cleaning time was that if we showered in the morning and then went on a excursion and wanted to take another shower before dinner, we had no clean or dry towels. Got tired of always having to call for some so we stopped. As a Gold member I was always invited to the Captions reception but this year there was no invitation in my room. Was told they changed it now to only the levels above Gold. Another disappointment. There was obviously less crew and it did make a difference. Where they were always several crew members offering drinks on the decks, there was only one on the deck at the back of the ship, was always looking for him when we wanted another drink. The pool area with 2 hot tubs at the back of the ship were always adults only, at least on the last 5 cruises I took. This year there were children all over and kids even took over one of the hot tubs and there were no parents in there with them. Why is that area not adults only again? There are 2 hot tubs on each side of the ship and not many people know there are there, but enough do, but this year the whole cruise they were all shut down. Why, no good reason given when asked. Another disappointment. This was the first time in 6 Carnival cruises that the food in the main dining room as lacking. Except for the Lobster night and Filet mignon night, it was a hard choice because nothing was standing out, just average food, nothing special. Zubin, the head waiter and Ben the assistant waiter were fantastic though. Excellent staff members, made every evening there funny and entertaining. One fantastic new thing was that this year they did Embarkation by times. not everyone was there in one huge mass of people. Our time to board was 12-12:30 and it ran perfectly. You had to sign up for what time you wanted to be able to board this year and what an improvement to other years. Went fast and smoothly. Keep that up. We really will have to think long and hard before going on Carnival again. I'm sure all the changes were not just on the Carnival Dream. Read Less
1 Helpful Vote
Sail Date: January 2016
After cruising on the Valor for two years we had something to compare with the Dream. We found the Dream's entertainment, employee attitude, food, food service and ship management inferior to the Valor. We were disappointed with the ... Read More
After cruising on the Valor for two years we had something to compare with the Dream. We found the Dream's entertainment, employee attitude, food, food service and ship management inferior to the Valor. We were disappointed with the overall experience. To be more specific, the dining room (open seating) tables were setup so as to prevent socializing, bar service was non-existence and service courteous, at best. The buffets were ok, not great. We appreciate the thousands the cooks have to serve but the Valor was better. Despite Carnival's statement "robes are in all rooms", we were advised our room was one away from the section which gets them. We were on deck 11 forward, balcony. The stage shows were "high school" level at best. The entertainment director on the Valor was tireless. We had no idea who he was on the Dream. The last straw was missing St Marteen. The Captain couldn't doc the ship, despite two other ships, arriving after us, tied up and their passengers disembarked while we watched. We sailed off. Throughout the voyage, the windows were so dirty through the lounge ànd dining areas it was difficult to see anything. It was a stark contrast to the Valor. On a positive note, we preferred the Dream's decor over the Valor. Read Less
1 Helpful Vote
Sail Date: January 2016
This our 3rd cruise with carnival -food was very average, one less stop as the we could not dock at St Maarten. In my opinion you need to have a backup plan for things like that. Staff were all awesome, each and every one of the staff ... Read More
This our 3rd cruise with carnival -food was very average, one less stop as the we could not dock at St Maarten. In my opinion you need to have a backup plan for things like that. Staff were all awesome, each and every one of the staff was so great, many staff with longevity and that is important. I see cutbacks happening like with fruit you see no strawberrys, no grapes, no ice in staterooms, no chocolate at night with the turndown service. my suggestion is to remove the awful bed scarfs. They are not need and are dated. Shows were good but the on board dancers voices are not great. The break dancers (Fun Force were awesome) All in all okay but think we will get to a different cruise line on next cruise. Too many cut backs here. Read Less
1 Helpful Vote
Sail Date: November 2015
This was my 5th Carnival cruise and my wifes first. I promised her nothing short of an unbelievable experience. I cannot apologize enough to my wife for the disappointment that began almost immediately. We boarded the Dream, found our ... Read More
This was my 5th Carnival cruise and my wifes first. I promised her nothing short of an unbelievable experience. I cannot apologize enough to my wife for the disappointment that began almost immediately. We boarded the Dream, found our cabin then went up to 'the gathering' for lunch. I was shocked! First at the lack of choices. Second at the lack of quality. Third at the terrible presentation. Last at the disgusting slop they were serving. Nothing short of nasty. I must admit, the feed trough did improve to an edible level. However, we were presented with the same menu over and over. The Scarlett dining room service and food were very well done. My wife was impressed. As we began getting familiar with the ship, it is obvious that Carnival is more in the people moving business than than any other claim they make. There were obvious signs of disrepair and poor maintenance. The lack of attention to detail was remarkable. Rust noticable everywhere on the exterior. On the lanai deck aft 3-4 glass panels broken out with plywood temporarily installed. Several elevators were out of order the entire cruise. We had stains on our drapes. Our balcony furniture had paint drippings all over it. The glass on our balcony was so dirty looking thru it was just a blur. We were so excited about our ports of call. Our first was Mahogany Bay. Coming into the bay i began noticing an extraordinary amount of garbage and trash on the water surface. As we were making our approach to the pier, the ship actually has to do a 180. As we were making our turn the water began churning. The garbage and trash and what appeared to be toilet paper began churning up from the bay floor. It was absolutely apalling! Disgusting! Either Carnival is unaware of this or they just don't care. I just find it hard to believe Carnival will put their passangers in any place this nasty when there are other options. Carnivals shopping village is nice and clean. We rode the magical beach chairs to the each. Not much magic except for watching more trash appear in the inlet as we crossed over to the beach. Belize City is nothing short of a crime ridden run down town. We both felt unsafe the entire time we were there. We took an excursion to Altun Ha Mayan Village. This place was great! I wishe we couldve stayed longer. Cozumel has always been one of my favorite places. Not so much anymore. If you like flea markets and outlet malls then cozumel is like a paradise. I'm sure the beaches are still wonderful but we chose shopping and dining for our time here. It just seems that Carnival is the bottom of the cruise line chain. You would think a larger ship would mean more to offer. In this case the opposite is true. The atrium area is very small with just an average decore. Bigger means more cabins, more people. Same size public areas. Read Less
Carnival Dream Ratings
Category Editor Member
Cabins 3.5 4.3
Dining 4.5 3.9
Entertainment 3.5 3.9
Public Rooms 4.0 4.2
Fitness Recreation 4.0 3.9
Family 4.0 3.9
Shore Excursion 4.0 3.9
Enrichment 3.5 3.6
Service 5.0 4.2
Value For Money 5.0 4.0
Rates 3.0 4.1

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