Sail Date: August 2019
I went on this cruise with a friend who was meeting up with family. As soon as we sw the ship, we could tell immediately that the exterior needed reneviation. Upon boarding it was more of the same...the seats in the dining lounge were old ... Read More
I went on this cruise with a friend who was meeting up with family. As soon as we sw the ship, we could tell immediately that the exterior needed reneviation. Upon boarding it was more of the same...the seats in the dining lounge were old and the food options were not what I expected..not lot of attention given to the quality. Our stateroom was actually decent as we had a balcony. The way the ship is designed made it pretty weird to go from one side to the other as you had to take an elevator up to get to a lower floor (too complex to explain) Honestly if it wasn't for the ports of call and the people I was with, it would have been a less pleasing experience. The pool is not conducive for a ship with 2000 people and it is filled with salt water. I have only been on Royal Caribbean and comparing that boat to this one seems unfair but my experience on the Majesty of the Seas was incredible. The staff on the Elation overall was not as friendly and service committed as I would have expected so some intense training and overhaul is definitely necessary. There are 3 hot tubs which was a great plus! I don't think I will be traveling on this boat in the future..not sure about the other Carnival lines but I would have to do some serious research to determine if I would want to spend hard earned money on a future cruise. Read Less
Sail Date: August 2019
We were limited to choose between several 3 day cruises and this 5 day cruise because of our family conflicts. My husband and I chose this cruise as it was similarly priced compared to the 3 night cruises we had priced. I was a little ... Read More
We were limited to choose between several 3 day cruises and this 5 day cruise because of our family conflicts. My husband and I chose this cruise as it was similarly priced compared to the 3 night cruises we had priced. I was a little nervous because the ship is older but read the reviews and and was reassured that it had recently been renovated. We were celebrating my husbands 50th birthday so we splurged a little and booked a junior suite. The cost was not drastically more than a balcony but it got us priority embarkation and disembarkation, which was important for us to get our flight home. At the time of booking we found a promo online which got us $200 drink credit which further offset the upgrade. We had early boarding and got on the ship immediately upon arrival. I wasn't expecting our cabin to be ready early, but they let us know in the terminal that we we could get right into the cabin. Our Room Attendent was great. Knew our names, towel animals, got us whatever we needed. We preordered water and soda which I thought was very useful to have in the cabin. We had 'your time dining' and found an amazing waiter at our first dinner (Mr.C) and we were happy to be able to request his section each meal we had in the dining room. One night I chose the Steakhouse Selection (surf and turf) and it was fantastic. Other than that the food was ok. Could not hold a candle to our RCCL honeymoon cruise (but that was 19 years ago and I think that is likely the case overall). We went to all the shows in the Makado Lounge and they were all top notch. We also went to all of the comedy shows (over 18 only) and really enjoyed them. The Cruise Director (Chris) was a lot of fun. He did a great job trying to include everyone in the activities, he was funny, knowledgeable and really seemed to care that everybody was having fun. The Love and Marriage show and Carnival Quest shows nearly had us in tears from laughing. There was so much to do on the ship we could not possibly fit it all in. There was a broad mix of people on the ship from all different backgrounds and places but the crowd was really respectful. I was very pleasantly surprised (and relieved). We enjoyed Princess Cays. The water was beautiful and there were no waves. You could rent floats and snorkel equipment. Lunch was provided. Really just a beach day. We tried to shop in Nassau but got pretty fed up with the pushy jewelry shop salespeople and it was disgustingly hot. Did the Native Quest excursion with new friends we met on the ship. That was a lot of fun. The guides, Leroy, Natasha and Nash made the group of nearly 30 strangers feel like one group. There were some games and a lot of laughs. Some beach time was included but not lunch ( 11:30-4pm) so have a nice breakfast or plan to bring a snack. We had no plans for Freeport and there is nothing at the port (besides a handful of typical souvenir shops). Once we docked the cruise line announced a few 'last minute' excursions that they put together. We took the Beach at Leisure tour for just $19.99 each. Included bus to and from the beach, chair, umbrella and Taino beach access. It was a nice beach with some small waves. Access to rent water toys, etc. there was a bar/restaurant with bathrooms. Same location as the VIP Beach Day without drinks and food included. Beach stay was only 2 hours, but that was plenty to enjoy. I would definitely cruise the Elation again. Not sure I would go back to Bahamas anytime soon. The only other thing I would mention... I reserved Chefs Table a few weeks in advance. I got an email that it would be confirmed once we were on the ship. The 2nd day I checked with guest services because there was no notification in our cabin. They told us that they had called the cabin to confirm and that my husband had cancelled it. This was absolutely not the case. Our phone never rang. They said they would look into it but never followed up with us so on the 3rd day we checked back in. They repeated the same thing. We told them they were mistaken. Later they called and said it was full and we were waitlisted for it. As it turned out, we passed the library on the way to dinner that night (he Nassau night) and there were 2 empty seats but we had not been called. I chose not to let it get to me but I will mention it in my review for them. ALSO, we got double charged for the only 2 purchases we made at Princess Cays. 1 pair of water shoes and 1 round of drinks. It's a good idea to check your account statement as some purchases are reconciled when the crew gets back on the ship (water shoes) and the receipt printer at the bar was on the fritz so they hand wrote a receipt for this. It would not have been a big deal but we had to visit guest services 3 times to have them research the charges before they finally took them off our account. So I wasn't too thrilled with the guest service desk. But they were not a good representation of the rest of the staff. Read Less
1 Helpful Vote
Sail Date: July 2019
This is our fourth Carnival cruise and second time with our teenagers. The ship seemed very well maintained and clean. It clearly showed how hard working staff they have on board to keep the ship clean and enjoyable. My husband and I were ... Read More
This is our fourth Carnival cruise and second time with our teenagers. The ship seemed very well maintained and clean. It clearly showed how hard working staff they have on board to keep the ship clean and enjoyable. My husband and I were also impressed at how thorough the staff was in cleaning the upper pool deck area each and every night. The extent of the staff draining the pool water nightly and literally scrubbing the entire pool and pool area was so good to see. We felt very welcome and most all staff was always smiling and very helpful. Our cabin was very clean and I always looked forward to coming back in the evening to a new towel animal lol. I cannot say enough about our stateroom stewardess Vasy and we hope this compliment makes it to her. She was very welcoming and thorough. She made us feel very comfortable and went out of her way to accommodate us and our teens which stayed in a seperate cabin. Dinner was amazing. There were many choices each night from your appetizer to the main dish followed by dessert. Another shout out to our service team in the dining room. Team Headwaiter Aldie,team waiter John and assistant team waitress Pascual. They were all so polite and thorough. We cannot say enough about them and again hope they see this and deserve a high five for all their hard work and pleasing the customers. My husband Tony and my son Nick and daughter Marissa as well as myself Bobbie Jo thank them all for a wonderful and memorable experience aboard Carnival Elation!!!! Read Less
1 Helpful Vote
Sail Date: July 2019
Family Trip the best part was being with family everything else from dining experience to the rooms say I want cruise with Carvinal again. The buffet was ok when you got to the grill service the young lady working it was terrible ... Read More
Family Trip the best part was being with family everything else from dining experience to the rooms say I want cruise with Carvinal again. The buffet was ok when you got to the grill service the young lady working it was terrible didn't listen to how you wanted sandwich made. Then in dinning steak was hard as a brick. The chicken was so dry the server was so slow and no one would help her table. Watching people order after us and food before ours. The bed was a twin push together and slept terribly. We were told by guests service that it would be taken care of. All they did was add another comforter to the bed which made it hot to sleep.The only thing that was positive about this was the room attendants were trying there best to accommodate us. There were a couple of attendants that stood out our server tried her best her name was Puii and our room attendants was I Ketut he was OUTSTANDING. Read Less
4 Helpful Votes
Sail Date: June 2019
Trip details: This was our third cruise on a Carnival Fantasy-class ship and we will likely do it again. Despite their age, Carnival’s refurbishment program has done a good job at maintaining and updating these vessels. Having done ... Read More
Trip details: This was our third cruise on a Carnival Fantasy-class ship and we will likely do it again. Despite their age, Carnival’s refurbishment program has done a good job at maintaining and updating these vessels. Having done our pre-cruise homework, we knew exactly what to expect and were not surprised by anything. Getting to the port terminal: We stayed at the Residence Inn by Marriott Cape Canaveral Cocoa Beach the night before sailing, which is about one-mile from the cruise terminal. Thus getting to the terminal was a breeze. Signage at the Port Canaveral terminal is excellent in directing you to your ship, luggage drop-off and parking – traffic was very light at 11:00 AM. Embarkation: We were dropped off in the covered luggage area at 11:06 AM and drug our bags up a short ramp (100 feet away) into the terminal facility. We were immediately greeted and directed to an empty security line. After clearing security, we were likewise directed to a check-in station with no line. Our documents were scanned and Carnival pulled our photos from our embedded passport RFID – no photos to take. We were then directed to the waiting area and found seats proximately adjacent to the boarding gate. There were several hundred guests already waiting and Platinum/FTTF boarding was underway. With an 11:30 – 12:00 check-in appointment, and boarding group A01, they called us to board at 11:26 AM. 20 minutes from arriving to boarding – UNBELIEVABLE! Needless to say, embarkation was the best we have ever experienced for any ship at any port. FTTF would have been a complete waste of money for this cruise given the ease of access at Port Canaveral and both of our Ports of Call. Settling-in: Once onboard, we found seats in an air-conditioned area near Blue Iguana/Guy’s Burgers and enjoyed our leisurely Mexican food lunch. Lines were short to non-existent and food was good/plentiful. After lunch we casually strolled around the atrium decks and ended up next to the Coffee Shop on Deck 9, where comfortable seating was plentiful. Cabins were available at 1:30 PM as advertised and we were fully moved in prior to the obligatory safety briefing. Underway: We were underway on time and all of the cruise was so smooth (typically Beaufort 4) that it was hard to know you were moving at 19+ knots unless you were up on an open deck. Elation was the first cruise ship to be equipped with an Azipod propulsion system. The pods give Elation better maneuverability compared with her sister ships. Our course was direct to Amber Cove and Grand Turk, making each right on time. The weather was excellent and rain virtually non-existent; we had headwinds heading south and quartering tailwinds returning. One should be so lucky every cruise. Port & shore excursion reviews: Our first port was Amber Cove, DR. The 25 acre port complex developed by Carnival is secure and quite comfortable. We did not plan an outside excursion, opting to stay in the Amber Cove Aqua Zone, with swim-up bar and lazy river. Being one of the first to disembark, we found loungers in the shade of a palm tree. Umbrellas were available to rent for $20, but if you are early, you can find shaded seating. There is the usual port shopping, but the nice thing is there are no ‘locals’ trying to get you to but their T-shirts or take a tour to see their cousin’s chicken farm. We were the only ship in Grand Turk on the day we ported there and thus it did not feel crowded. The Grand Turk Cruise Center is a world-class, beach front cruise facility nestled among nearly 18 acres of landscaped grounds. The beaches are public, and the clamshells, beach chairs and umbrellas at the Grand Turk cruise center are free to use, so a beach tour, to us, seemed superfluous. Following the guidance of past visitors, upon entering the center, we went to the beach on the right and had our choice of clamshells in which to relax. The water was semi cloudy from swirling sand, but you could still see a few fish and swimming was easy. Hint: Get off the ship early for best seating and wear water-shoes at the beach. Food: We selected early dining and had the same table-for-two for the full cruise. Because we did our homework, we knew what the Main Dining Room (MDR) would offer and were again not surprised. There was always an entrée we wanted and multiple appetizers. Staff were OK, but not top-shelf. A few mistakes were made in our orders, but always corrected. Hint: About two weeks before you cruise, send an email to the Maître’d with any seating requests. As to Blue Iguana and Guy’s Burgers, the food was good, but be ready for lines at peak times that can move a bit slow. We timed our visits to be while others were ashore when lines were short. Tiffany’s is a small buffet, but the deli toward the back was quite efficient. Chris Anne (from St. Lucia) was wonderful at the coffee shop and we visited her often for iced tea and cappuccino. Entertainment: The stage shows were disappointing and we elected not to attend the last one. The comedians were a bit repetitive and the late shows laced with lots of unnecessary profanity. Because we have enjoyed the dueling pianos on NCL we hoped that Duke’s Piano Bar would offer something similar. Regrettably, it is not scheduled to open until 10:00 PM and even by 11:00 PM, we never saw a pianist in the bar. I think he missed the cruise. The Elation has a cute mini-golf course up on Deck 14, but was closed for high wind on our southern sailing. When we found it open, it was typically busy. There is a club and ball rack as you enter, but it was always empty. We came to learn that you had to check these out at the towel station on the Lido deck. Final Notes: One of the Atrium elevators was non-functional for the entirety of our cruise. The other had to be repaired mid-cruise. This was a minor inconvenience as there are forward elevators nearby. Finally, we had a pool towel fiasco as we were preparing to disembark. Upon boarding, our room steward provided two pool/beach towels. We turned in the dirty ones to him after Amber Cove, but only got one clean towel back. We borrowed two from the pool for Grand Turk and informed her of the situation. Again our steward collected the dirty towels upon our return. Minutes before disembarking, I got an alert from my bank that Carnival was charging us $44 for two missing towels. No one on the ship had bothered to inquire of us about the towels; just billed us minutes before leaving. It took 45 minutes with Guest Services to challenge this charge, who refused to issue an immediate credit. It took a call to my bank from Guest Services to dispute the charge, where they finally relented and agreed to take it off my final bill. Lesson to the wise – review your account right up to the final minutes on-board lest you get stung with an improper charge as you leave. Read Less
2 Helpful Votes
Sail Date: May 2019
This was perfect for our two first time cruisers. Not too big, not too long and ports that have lots to choose from. Same great Carnival food, service and dance parties as the big ships. Benefits of a smaller ship and carnival include ... Read More
This was perfect for our two first time cruisers. Not too big, not too long and ports that have lots to choose from. Same great Carnival food, service and dance parties as the big ships. Benefits of a smaller ship and carnival include fastest and friendliest dinner service at sea. Also way easier to get on and off of than a mega ship. It was a younger, rowdier crowd than we’re used to seeing on cruise ships out of Florida. Older ship with no rock climbing walls or ropes course and only one pool. But maintained very well. It works for a short cruise with one sea day. I wouldn’t want a longer cruise with more sea days on this ship. Drinks were way more expensive than any cruise we’ve ever been on. You need to have planned excursions tours or daypasses in Bahamas. We always go to Atlantis in Nassau. We got a day pass for viva Wyndham fortuna in Freeport. Was really great day. Kayaking some snorkeling pools great beach buffets snack bars and drinks included. They have a scuba shop but we did not use it. Read Less
2 Helpful Votes
Sail Date: May 2019
Embarkation was terrible. We had done some rearranging (traveling with a group of 7 after a cancellation) of the cabins due to an illness. All of this was done with a Carnival phone agent before the cruise. She assured us everything ... Read More
Embarkation was terrible. We had done some rearranging (traveling with a group of 7 after a cancellation) of the cabins due to an illness. All of this was done with a Carnival phone agent before the cruise. She assured us everything would go smoothly at the port. Not true! Took several people and a bunch of wasted time to straighten out who went where even though this had been done earlier... Staff was very mixed, some staff obviously didn't want to be there, others were good. Cheers package worked well for us, and many high-end drinks are included. Pool VERY packed on the sea day, stayed on ship during Nassau day and enjoyed the uncrowded pool. Dinner in the MDR was a highlight of the cruise. Good food and service. Really enjoyed the prime rib, lamb shank, and salmon cakes. Breakfast in the MDR had great avocado toast with poached eggs and a nice smoked salmon--I combined these for a very nice morning meal. Buffet had good food, but huge lines and indifferent staff. They shut down sections even though people are already in line. There is also no healthy food available in the late afternoon. Only burgers. I understand the galley must prep for dinner in the late afternoon, but can't they at least keep the salad bar open? Entertainment is below average. The comedians were both fantastic--but not the musicians. Also, they use canned music for background instead of a live band--NCL is better than that. Piano bar was fun, though repititious if you go more than once. Went to Taino Beach in Freeport, 20 minutes in a broken down taxi for $7 each person--but nice beach and $5.75 gets you a chair and they keep the beach clean. Nassau, stayed on the ship and enjoyed the lack of crowds. Nice Caribbean buffet lunch that day with no lines. Fitness center has good equipment and an ocean view. Debarkation was more big lines. Only one guy scanning cards. ICE did their usual slow job of checking passports--but that's not the cruise lines fault. Read Less
Sail Date: May 2019
we wanted to go on a cruise for our 16th wedding anniversay and to get away for a few days from our kids and just relax embarkation was a breeze as was disembakation got on ship before noon and our room was ready we were on deck 11 which ... Read More
we wanted to go on a cruise for our 16th wedding anniversay and to get away for a few days from our kids and just relax embarkation was a breeze as was disembakation got on ship before noon and our room was ready we were on deck 11 which we liked because we are smokers and didn't have to go far dinner in the main dining room the first night was not very good we had a very nice waiter but the problem was we had to have them take the food back 4 times because it was tought or not well cooked second nite in the main dining room was a little better it was a seaday where you dressed up plus we celebrated our 16th wedding anniversary the shows were more geared to people in the 20's and 30's on sea day we spent most of our time on the smoking deck and met a lot of nice people the bad part there were a lot of very young kids and they seem to run all around the only excursion we went on was an island tour at turks which was very enjoyable the only thing that we disliked was no wheel chair available to take you to the end of the pier i asked for one and they said they didn't have one on the way back to the ship we were walking when my husband who had his walker had problems walking and so did i so someone that was from the other ship in port called for a wheelchair for my husband and they brought on it had to be 100 degrees out we are from florida so we should have been used to the heat but we weren't in amber cove i got off the ship to fo shopping and they had the best idea when i got off the ship there was a rickshaw with a guy riding a bicycle and i paid the guy 6 dollarseach way to take me to the end of the pier Read Less
1 Helpful Vote
Sail Date: May 2019
Port close to home with easy access. Girls trip to celebrate our birthdays. Wanted to see the Bahamas as we both have seen Mexico. Price was great and reasonable. 2nd time cruising on this same ship. I love Carnival as I have sailed 4 ... Read More
Port close to home with easy access. Girls trip to celebrate our birthdays. Wanted to see the Bahamas as we both have seen Mexico. Price was great and reasonable. 2nd time cruising on this same ship. I love Carnival as I have sailed 4 times since 2016. There is lots of live entertainment and I love the way they donate to ST. Jude as I am a cancer survivor. They make it easy for the disabled to experience a cruise. Children are entertained with the cat in the hat. So many different perks to choose from and the staff is always very helpful. Customer service is always ready to solve any problem you may have and make sure you are taken care of to enjoy your vacation. I also love the way they appreciate the military as I am from a military family and my fiance' was 20 years National Guard. They do a meet a greet for the military and their families and give discounts as well. Read Less
Sail Date: May 2019
I sailed with a group of ladies. The dining seated was constantly messed up to keep us together. I realize we had a large group, but what happened to assigned seating. Breakfast in the Imagination Room, we were always told that we had to ... Read More
I sailed with a group of ladies. The dining seated was constantly messed up to keep us together. I realize we had a large group, but what happened to assigned seating. Breakfast in the Imagination Room, we were always told that we had to wait for the rest of the group to show up. We would then look around and find other members of our group already seated. When we asked to be seated close to them, we were told they couldn't do that. The food wasn't like I remembered it was either. No special dishes like duck or escargot, many American dishes like mac and cheese and fried chicken for a main dish. Two elevators were down and being worked on. While we were at Freeport, there were maintenance workers everywhere I looked working on the ship. The ship rocked back and forth the entire trip. I am not sure if it was the Captain sailing to fast or the age of the ship not have stabilizers to avoid to rocking Many people said that they weren't going to sail again. Our window leaked water into the room on the last night. I called maintenance. They didn't send anyone to look at it. I really think that Carnival needs to retire the Elation. Read Less
1 Helpful Vote
Sail Date: March 2019
Cheers package- we had this and it cost us about $617+ for my husband and I. Drinks range from $6.85-$15.00 each. So I’m thinking it’s been worth is as you can purchase water bottles through this as well as coffee (that’s not in main ... Read More
Cheers package- we had this and it cost us about $617+ for my husband and I. Drinks range from $6.85-$15.00 each. So I’m thinking it’s been worth is as you can purchase water bottles through this as well as coffee (that’s not in main dining and other drinks alcoholic or non) for whatever the reason- drinking water seems really far away the entire time lol. They only have water spouts in the main dining and the rest is for purchase. I learned after late in the 2nd day you can ask for water bottles at the bar with your cheer package so basically if you don’t have cheers each water bottle will cost you $1.25 (or 3.75 for the ones in your room) OR you purchase a 12 pack for 4.50 before you board which we also did but ran out. Cheers is good and we would do it again. It’s sort of like a peace of mind thing. Faster to the fun is a MUST and makes everything better. It took my husband and I about 15 minutes to check our bags and we were on the ship - in that 15 minute period. Getting off the ship was still good and only took about 30 mins. You also get off first at each port (or mostly). The service team will place letters in your cabin to let you know when and where your supposed to do what. We had a balcony cabin which was really nice. Only issue is that A LOT of people break the rules and smoke off the balconies. It sucks because it goes right into your room and unfortunately there’s no way to report it because you can’t see anyone doing it specifically but you know it’s happening! It’s sad but true the food is NOT that great. Guys burgers is good and Always has a line- Unless you get there a little before people come back from the time off the ship. Blue iguana is actually really great! The main dining room is like hospital style food ....but it seems like it gets better further into the trip. However, we couldn’t tell if it actually was getting better or that we were just getting used to it. HA! We were assigned the imagination dining room- ‘your time’ and that worked out OK. We would say the food is about 7% better than the food in the main dining- there is a wait and usually it’s 30mins - 1 hour. The service is great and they will accommodate you. For example- I really hate sitting in the very middle of anything right next to others I don’t know...any time I had an issue they had no problem giving us an empty corner booth or table and actually didn’t role their eyes or anything. I know my request can be super annoying. The wait staff are responsive but I recommend getting a drink while you wait and bring it with you. The bar drinks inside the restaurant are slow but only because the place is packed. All the servers were really nice. Entertainment was interesting also a bit cringy at times- 2 dudes lead the whole ship and you can tell they are working hard to make improvements- the biggest issue that we had and number 1 down side is that we sort of didn’t have anything to do while at sea- I feel like we spent A LOT of time walking in circles. They try and have shows or different activities throughout but the main event is laying out by the pool or walking in circles unless you like to gamble. The comedy club is fun. They did a carnival quest scavenger hunt the last night and that was REALLY Fun and hilarious. We wish they would have done it the first or 2nd night though because we may have been able to meet other couples/friends. The scavenger hunt makes you team up with a group of 12-20 so it’s a perfect ice breaker game. They should really do it every night it is THAT much fun! We purchased a Nassau hopping tour- but not enough people showed so they cancelled it. 26 were needed and we had like 17. They gave a full refund. So We Just walked around the town which was OK but not great. If you don’t like being haggled don’t do this! We Ended up at Senor Frogs and it was a BLAST!! It may sound weird but it was probably the best time we had. it’s pricey and you need to get there no later than like 11:30am to be able to fully enjoy. Half Moon Cay was beautiful- UNTIL everyone got there lol. There’s NO direction on what to do so everyone just sprints for a chair etc. There are blue cabana shells towards the back - they are $29.99 for the whole day and they make everything better!! It’s private and you get some shade. Otherwise good luck to you. I found that the furthest you are from the entrance the less people there are but it’s a walk. Again - unless you love smoke (previous smoker here too) there are tons of people that just want to smoke all up in your face so we had to move a couple of times. The lunch they served on the island and was pretty Good and better than the ships main dining. Water shuttle leaves every 30 mins or so to get back to ship and if you go back early - no lines. Overall the trip was good- The service was really great and they have outstanding organizational skills and procedures in place to manage the amount they have to. We gave it a 3 because there was just not enough to do for people that had no kids or older kids. We kind of wandered A little too much. Read Less
Sail Date: March 2019
First time Carnival cruiser. Cruised on holland America multiple times. Inside cabin - roomy and staff was super. Always spotless!! Shows were good though somewhat similar. Comedy was good. . Cruise director was very good. Food on ... Read More
First time Carnival cruiser. Cruised on holland America multiple times. Inside cabin - roomy and staff was super. Always spotless!! Shows were good though somewhat similar. Comedy was good. . Cruise director was very good. Food on lido was great. Guys burgers were really, really great! Dining room food was good but never hot. After asking to make hotter, they handled it. Panda, our server was super - best of any cruise we’ve been on. Always ask for her. Only bad staff were bartenders at casino bar. Slow with attitudes! Ports of call embarkation / debarkation was fast and easy. Big downer was leaving when we returned to Jacksonville. Had to be Out of our cabin by 8:30. Our deck wasn’t called till 10 and then another 1/2 hour before we were off of the ship. We got a porter which cut out 45 minutes in line for immigration. They definitely need some help there! All in all great value for the money! Read Less
3 Helpful Votes
Sail Date: March 2019
Great to be with an older girls cruise for the long weekend. Friendly service. Food so-so and always only mildly warmed in dining room. Bread very hard. As for entertainment, the dance shows were LOUD electric music with flashing ... Read More
Great to be with an older girls cruise for the long weekend. Friendly service. Food so-so and always only mildly warmed in dining room. Bread very hard. As for entertainment, the dance shows were LOUD electric music with flashing lights. Singers going to the top of voice range which means I had to put hands over ears. Nice costumes and movement around stage. Avoid Kirk as a comedian. Saying the best part for last was the newly appointed cruise director——Chris. So full of life! Makes everything he does so fun Whether it is Harry Potter trivia or atrium music. Awesome!!!! This was his first cruise director position and he was ready for it. He had an accessory for each event he was doing. He was entertaining just to talk to. Boring destinations but only ones if leaving from Jacksonville. Parking easy, Embarked within 30 minutes. Could have been sooner if Elation could figure how to disembark. Total headache. Easy walkoff took until 10:00. Poor ports, mediocre food, and terrible disembark gives it a three. On deck, Guys burgers and burrito bar are good. Read Less
5 Helpful Votes
Sail Date: March 2019
We chose this cruise because the port was close to home and we wanted just a short little long weekend trip. We have cruised before with Carnival, but first time on this ship. We had all levels of cruisers from first timers to platinum ... Read More
We chose this cruise because the port was close to home and we wanted just a short little long weekend trip. We have cruised before with Carnival, but first time on this ship. We had all levels of cruisers from first timers to platinum cruisers. Getting on the ship was excellent. No complaints, but that's the only positive! Could not get drinks at the bar, completely overlooked several times. The food in the main dining room was HORRIBLE! The first night I ordered the flank steak, which wasn't flank steak. and it tasted straight up like chemicals! a mixture of lighter fluid and charcoal is what it tasted like. straight TERRIBLE! And the service was super slow!!! 2 1/2 hour dinner? Nowhere to get to, but too long to wait for dinner. Comedian, some guy on the 3rd night, TERRIBLE! all his jokes bombed. Can't even remember his name. Service on the rest of the boat was mediocre at best. Not as friendly as some of the other cruises I've been on. DeEmbarkment was a NIGHTMARE! 3 hours to get off the boat! HORRIBLE! I would recommend that they take this boat offline for a week or two and give the staff some time to regroup and figure out their lives before cruising out again! Read Less
3 Helpful Votes
Sail Date: March 2019
We are frequent cruises and lower our expectations when necessary. The ship itself was well maintained and the food was good. Guys burgers were awesome! Room service was also very good and had many free options and the pay options were not ... Read More
We are frequent cruises and lower our expectations when necessary. The ship itself was well maintained and the food was good. Guys burgers were awesome! Room service was also very good and had many free options and the pay options were not pricey. Our room location was horrible. We were right above the metal machine shop where very loud grinding, hammering of metal and clinking continues from 7:30 am until after supper every day. I was really sick with a head cold and could not rest even with ear plugs. They offered us 150 credit at the ships shops. We got badly sunburned and the ships shop did not have any aloe or ointments to help. The cabin steward accidentally threw out a retainer that was on the bathroom shelf. It will be 500 to replace it. We are in our forties and really appreciate our afternoon rests and peace and quiet but there was none in our room. Read Less
1 Helpful Vote
Sail Date: March 2019
This cruise was so needed after a hard 6 months with my step dad beating cancer, & some other stuff leaving him in a wheelchair. This was a huge family ordeal with 14 of us needing some serious R&R & Carnival Elation did not ... Read More
This cruise was so needed after a hard 6 months with my step dad beating cancer, & some other stuff leaving him in a wheelchair. This was a huge family ordeal with 14 of us needing some serious R&R & Carnival Elation did not disappoint. We've cruised together years before, but now some of us had children & significant others. The things I was super impressed with are: -Embarkation & Debarkation were pretty painless due to faster to the fun. I would absolutely add this on if you are considering it. -The staff was super nice. Jordan is pure sunshine, he would greet you by name at the Tiffany's buffet, & ask how you were, what your plans are for the day, & his smile is super contagious. Seriously if you don't smile after interacting with him, you should take a look at how you are living your life. -Our steward Jose was awesome as well. He kept our room super clean, & there was a towel pet waiting each evening for our daughter. -We had a room on the Empress level with a private balcony. This was fantastic! We had a king size bed, along with a pull out for my daughter. I know cruise ship rooms are small, but I'd be lying if I said I didn't knock my head on her bed a few times due to it pulling out right over our bed. -Half Moon Cay is magical. My husband was wary about getting off the boat onto the island, not having control on when we could come back, but he is so glad he came. The smaller boats ferry back & fourth all day & we were able to grab one to go back straight away. The behind the scenes work that goes into preparing all of us lunch on that island should be fully recognized. Impressive operation & it seems so smooth! We didn't go on any excursions, we were happy to just relax on the beach. There were chairs for my step dad to use to go out onto the ocean for free! This was so wonderful! -Nassau is always fun & bustling. I've been there before & done some excursions so we opted just to shop & walk around this time. It was a lot of fun. -The buffet was awesome. The casino was awesome, the fun shops, & other places to buy jewelry & souvenirs are great as well. -The 80's show & Divas were fantastic. -The professional photos we got were stunning, we went home with the canvas package. I was however, not impressed that in order to get digital copies - you are forced to also purchase the 8x10s. Things I feel could've been improved upon: -My daughter, niece & nephew's were not impressed. They never really did what the itinerary said they had planned. They wanted to hang with us instead, which of course we wanted to spend some quality time with them but my husband & I were wanting a bit of an "adult reprieve" & having a kid not stoked about the kid area was kinda disappointing. -The food at the dinners. Most of it was really good, but getting through all of the courses took over 2 hours. We were scheduled for the 8:25 dinners so we had to go directly to any shows we wanted to see, nearly missing them. The one steak I ordered had a huge tendon going through the whole thing which didn't leave me able to eat but a few bites. We had a blast. This was my husband & daughter's first cruise, & though my husband wasn't super excited about being on a moving boat (he was seasick the last day due to a rocky ride back to Jacksonville) they both would love to go back. I hope to go again next year. Read Less
1 Helpful Vote
Sail Date: February 2019
My wife and decided to have a last minute get away and thought that the Bahamas cruise on the Elation would be a great choice. Overall we did enjoy our holiday but there were some areas that could be greatly improved on the Elation. The ... Read More
My wife and decided to have a last minute get away and thought that the Bahamas cruise on the Elation would be a great choice. Overall we did enjoy our holiday but there were some areas that could be greatly improved on the Elation. The first, and biggest was the food. This started badly and did not improve. My wife ordered a fajita from the pool side taco bar and the beef used was very poor, and it can't have been on the ship too long, we hadn't even left the port at this point. The only positive from a food perspective was Guy's Burger Bar. The biggest disappointment was the main restaurant. The service, on 3 of the 4 nights was incredibly slow, so slow in fact that we missed the start of the late show. In fact, when we first arrived at the restaurant on the first night, my wife and were sat at different tables, which was frustrating and took about 15 minutes to resolve. The servers also did not know the menu and could not answer simple questions about the meals. The menu was uninspired, with one token vegetarian special, which was the same each evening. Finally, the quality was bang average, and far below other cruises we have taken. Once we did make it out of the dinner and to the entertainment, the quality was average. The Epic Rock show was better than the Divas show, which did not seem to fit the casts skills, but was still entertaining. The interactive shows were again a mixed bag. The Gender Game was awkward and not entertaining but the Couple Game was much better. Outside of the main theatre, we thoroughly enjoyed Sam's performances in the Piano Bar, as well as the man trivia competitions. The ship itself and room was nice and the room was a good size, although my wife and I arrived to a room with the beds separated. Once in the room, there was plenty of cupboard space, a nice little fridge and the bathroom was adequate, with good water temp and pressure. The service outside of the restaurant was also of a much higher quality, in particular the fun squad, who were, as expected, fun. Approachable and helpful as well as entertaining. Overall, there were certain elements we enjoyed, but we did not feel the sense of lavishness and luxury you would associate with a cruise and that was a result of the poor food quality and restaurant service. If you want a quick getaway, with a family, this could be nice for you, but don't expect to feel spoiled with the meals. Read Less
1 Helpful Vote
Sail Date: February 2019
I titled this review "It's Alright" because that's what we kept saying the whole cruise. Our expectations were low since we knew it was an older ship, and because of Carnivals reputation, but I think they weren't ... Read More
I titled this review "It's Alright" because that's what we kept saying the whole cruise. Our expectations were low since we knew it was an older ship, and because of Carnivals reputation, but I think they weren't quite low enough. I will say that the cabins were a pleasant surprise. We upgraded to an ocean view and it was pretty spacious compared to other cruise lines I've cruised on. The shower, although still small, was the largest shower I've ever had on a cruise. Our housekeeper was very nice, and grabbed us on our first day to ask when we'd like her to clean our rooms which worked out perfectly. I will say though, that even though they put a card in our room saying if we hung our towels they'd conserve and we could keep them, all of our towels were taken every day and replaced with new ones. Embarkation was smooth sailing (pun intended). We were on the ship in about 10 minutes, and our bags showed up at our room less then 2 hours later which was great. The food on board was terrible. Their only saving grace was Guy's Burger Bar and the Blue Iguana which I had one of the best burrito's I've ever had in my life. We, as well as MANY other people got lost trying to find the Inspiration Dining Room our first night and after going up and across the whole ship multiple times we finally made it, only to be met with flavorless food. I ordered the Spring Rolls for an appetizer which literally tasted like nothing, and the steak and potatoes for my main. The steak wasn't seasoned at all, the potato wasn't even cut open, just a whole potato plopped on a plate which when opened was dry, and two Broccoli florets which, you guessed it, were not seasoned. Needless to say that was the one and only time we dined there. The buffet was better, but not by much so most nights we either got burgers or Pizza from Pizza Pirate. I might even go out and say the desserts were worse then the main meals. While we did find a few very nice crew members, Luz by the pool and in the Micado Lounge, and Marco, as well as Brad who was part of the Fun Squad, we found that the crew wasn't that friendly or helpful, and sometimes it even seemed as if we were bothering bartenders when ordering a drink. I will say though, that besides the one bartender that worked in the Romeo and Juliette Lounge, all of them made fantastic drinks! Raynold in the atrium bar made insanely good Espresso Martini's and the Guava Margarita at the Tequila Bar by the pool was fantastic. We really just wanted to go to the beach so we did a couple of beach transfer excursions. In Freeport we did the Beach Getaway with drinks included. We were met with a beach filled with just regular plastic chairs (not beach/lounge chairs) and some pretty subpar drinks. We did get a beautiful day though and the music was almost as entertaining as watching all of the drunk people dancing. In Nassau we did the Biltmore Island Beach Getaway. It was a beautiful island and they had normal beach chairs and umbrella's set up for you. The food/drinks were pricey but it was a very relaxing day. We also had access to a pool, and we got to watch the sting ray and dolphin experience if we wanted to. I'd say this was the better of the two excursions we did, and definitely worth the money. Entertainment on the ship was minimal. We really enjoyed the performers at the Diva's/80's Night shows. They were incredible! We went to one comedy show which was ok but nothing spectacular. But other then that it was just a lot of trivia and "beauty experiences" that were just really set up there to get you to purchase a spa day or items sold on board. We went to Karaoke every night and that was really fun. One night we went to the Jekyll and Hyde Nightclub. It was ok but nothing fantastic. The pool was cold every day, and the Jacuzzi's near the pool were filled with kids and because of that they weren't allowed to have the Jacuzzi temperature set to what you'd expect, so it was just luke warm water. The Jacuzzi's in the Serenity area were nice and hot, but usually packed with people because most days only one of them were open. We did have a lot of fun on the slides, which were probably meant just for kids but we're kids at heart! The elevators were SLOW. We were lucky enough to not have anyone in our party that needed to use them so we took the stairs most of the time to save us waiting 10 minutes for an elevator to come. I was also disappointed in that there was nowhere to just grab a snack. Sometimes you just need a bag of chips or a piece of fruit and every other cruise I've been on there's been random places to just grab something real fast but not on this one. All of the food is in one spot and besides the fro-yo machine they didn't have anything that I'd consider just a small snack. We ordered breakfast through room service one morning and half of our order didn't come, and the other half was wrong, so I don't recommend that. Breakfast at the buffet was pretty decent so I would for sure make the trek up to deck 10 for that. Our last day at sea was VERY rocky. I know that Carnival can't control the weather but the captain did say that we'd be back to normal by the evening and we definately were not, nor were there any updates on when we would be. People were throwing up everywhere and it was very hard to walk down the stairs or even just walk around without the threat of falling down. We did find after a while that the middle of the ship, especially outside, was better then anywhere else on the ship, we just wish someone told us that sooner. We did get the drink package, and it was nice to not have to worry about how much we were spending. I liked that it included the coffee bar, milkshakes, soda and bottles of water. There was a 15 drink maximum and while we never hit that mark we met some people who had and they were for sure cut off, however they could still purchase more drinks if they wanted to. For me the package probably cost about what I would of spent if I didn't have it, so it was nice to just not have that worry of what my bill would be come the end of the cruise. I splurged and scheduled a massage that was good but not worth the price. Also, what they don't tell you is they automatically charge you an 18% gratiuity. While I was prepared to tip anyway, I'm sure that could catch some people off guard, like the woman in front of me in line who had already given her massage therapist a $20 cash tip and then was met with another $20 charge on her sail and sign card. I did have to fight for it, but I managed to get them to reimburse my friend who missed her massage since she was throwing up all day from the rocky seas. It took some convincing but I'm glad that they came to their senses and refunded her. Disembarkment was a mess. We had to be out of our rooms at 8:30 and we chose to take our luggage with us. It took us almost 2 hours in all of the lines we had to stand in to get off the ship, then the line to get through customs. Communication on this ship was not good at all. We had to go to guest services multiple times to ask questions that probably should of been communicated to us. All in all the cruise itself was "Just Alright". It was nice to be away and in nice weather and not having to go to work, but I would never cruise with Carnival again. Even though we got a pretty good deal on the cruise, and our expectations were low, it still was kind of a disappointment. It's what you make of it though, and we all still had a great time with each other. Next time, we'll spend a little extra money and go with another cruise line. Read Less
1 Helpful Vote
Sail Date: February 2019
Embarkation and disembarkation was very easy..I would recommend FTTF.. Cabin and luggage were ready when you board.. The ship was beautifully maintained.The cabin was very cozy,comfy bed.Our steward Gusti kept the room clean.Cam the cruise ... Read More
Embarkation and disembarkation was very easy..I would recommend FTTF.. Cabin and luggage were ready when you board.. The ship was beautifully maintained.The cabin was very cozy,comfy bed.Our steward Gusti kept the room clean.Cam the cruise director was awesome, he was very entertaining and energetic..Enjoyed the game shows,fun squad had lots of energy as well..There was a variety of places to eat..So many activities to choose from.. Trivia,karaoke,comedy shows.etc.. Ports were easy on and off.Freeport is mostly industrial so I'd recommend doing an excursion. We did The Grand Bahama tour,the bus driver Warren G and guide Keno made the tour fun, gave us history about the island went to Taino Beach as part of the tour and it was very beautiful,Lucaya market was great,enjoyed the conch fritters.. We didn't do any excursions in Nassau, We walked the straw market,queens staircase and fort fin castle.. the locals were very friendly.. Beautiful blue water,great food.. I would definitely do this cruise again and highly recommend as well.. Read Less
2 Helpful Votes
Sail Date: January 2019
The Elation has been kept up beautifully and she doesn't show her age. New carpeting, paint, and loving care has done wonders to keep her in her original 'glory days' condition. I booked last minute and was able to snag the ... Read More
The Elation has been kept up beautifully and she doesn't show her age. New carpeting, paint, and loving care has done wonders to keep her in her original 'glory days' condition. I booked last minute and was able to snag the last available cabin, which happened to be an ocean view on the Riviera Deck, aft, port side, just above the water level; it was fresh, roomy, plenty of storage, and even a fridge! Nice size shower with good water pressure and really hot water! The food offered at the Lido buffet was always a treat, with a nice variety, and beautiful desserts; no waiting in line during the 'off' hours. Other dining options included at no extra charge are the main dining room for sit-down-service, a burger place,a pizza place, burrito bar, and an in room service menu. There is steak-and-lobster offered in the dining room for a minimal cost, and sushi is available for purchase on the 9th deck. There is always something going on around the ship, and it's always fun to try something new. The shows in the main theater were top notch talent, accompanied by fun music, and stunning special effects. The casino is always a fun option, and cocktails are avail for purchase just about everywhere. (I attended some of the raffles, which offer free mimosas!) The service was great everywhere, the entire crew was always friendly, but not intrusive. Half moon Cay is indeed a paradise for those craving beach activities, as easy or as strenuous as desired. Nassau is the place to buy souvenirs, and $4.00 buys a taxi ride to the beautiful Paradise Island where the Atlantis Resort has made certain areas available to the public at no charge, and other areas are available for a fee. Their casino is open 24 hours, and there is no charge to the general public to stroll through, or try your luck! Having cruised over 40 times and on many different lines and ships, I find Elation to be one of my favorite for a short cruise. There are bigger ships, and newer ships, but Elation never ceases to amaze me. Read Less
4 Helpful Votes
Sail Date: January 2019
My 5-Night cruise aboard Carnival's Elation from Jacksonville, FL to the Bahamas accomplished my primary goal: relaxation. This was my first Carnival cruise, my first cruise out of Jacksonville, FL, and my first Solo cruise! I was ... Read More
My 5-Night cruise aboard Carnival's Elation from Jacksonville, FL to the Bahamas accomplished my primary goal: relaxation. This was my first Carnival cruise, my first cruise out of Jacksonville, FL, and my first Solo cruise! I was impressed with Carnival and would go on them again. The Jaxport was easy to get to and embarkation/debarkation easy. And Solo-cruising...what's not to like? I got to do what I want, when I want! All I want to do on cruises is find a lounge chair near a pool and hot tub, and rotate reading to swimming, back to reading, then to Hot tub, repeat. Most days on this cruise, you could find me up on deck reading, but no pool/hot tub time; they kept draining the pool in the day and refilling it that night and the heaters on for the hot tubs didn't work (and no staff could explain why). It was a little cooler than my usual January cruises, but the sun was warm! BUT the Elation is the PERFECT size ship! It's older, but refurbished, with everything within an easy walk! Lots of nightclubs and bars, great nightly entertainment in the theater, two comedians, deck parties, informal food stations (the BEST hamburgers were from Guy Fiero's!!!) and good food (not great like RCL, but pretty good). My Inside Cabin was the biggest I've had in years; newer, larger ships keep reducing the cabin sizes. Very comfortable and great service by attendant, Joey. I didn't pick its location, my cabin was "to be assigned" and it was perfect location, mid-ship. First day onboard, I treated myself to a "Hot Stone Massage" by Tavia in the Spa, whose magical hands released so much tension and stress from my body! Even the bottoms of my feet felt better after her massage with the hot stones! It was so good, I treated myself to a second treatment on our last full day by Tavia again to release any further remaining tension before I returned to work on Monday! All in all, a great cruise and I would go "solo" again! Nothing more freeing than being able to do whatever I want, whenever I want! LOL! Read Less
2 Helpful Votes
Sail Date: January 2019
Carnival Elation Sailing out of Jacksonville. We were 3 couples with suites V 2,4,6 all together. We all had junior suites and are members of their VIFP club (frequent cruisers) which allows priority boarding. The embarkation process ... Read More
Carnival Elation Sailing out of Jacksonville. We were 3 couples with suites V 2,4,6 all together. We all had junior suites and are members of their VIFP club (frequent cruisers) which allows priority boarding. The embarkation process was a breeze. We were allowed access to our cabins to drop our stuff. They were not quite ready. The jr suite was quite nice. King bed, sofa/twin bed, small table and a chair. Nice size bathroom with shower. Plenty of storage. We selected anytime dinning and that is were the trouble started. When we showed up at 6:30 and were given a beeper and told it would be 20 to 30 minutes. Got seated at 7 and waited 1 hour for our main course. The meal was mediocre. We went to the hostess and requested the other dining room with a set 6:00 seating. She took our information and said they would let us know the next day. They were able to accommodate the 6 o'clock seating. The rest of our dining experience was much better. Next, we retired to our suite to turn in for the night and discover that the gym is above our suites. Tread mills directly above with pounding runners like you would not believe. Going on until 11:30. The gym is supposed to close at 10. The next morning it started at 6AM. Called guest services and they would “look into it”. The next two days was the same experience with calls to guest services. On the 3rd day they said they had sent an email to the gym manager but didn't hear back. They could not move us as they had no available comparable suites. With one day left they offered us an on-board credit which we could only use at the gift shop. Not acceptable. Finally, they offered a credit to our sign & sail card. We have never been on a cruise where there were so many extra charges for so many “Premium” room service and dinner menu items. No one told us when we booked that the Bubbles and Liquor cards would not work at your private island Half Moon Cay. Entertainment was mediocre. At any one time 1 or two of the elevators would be out of order. One of the atrium elevators was out of order for the whole trip. The other one was sporadically available. Public rest rooms around the ship were out of order at times. The casino was unbearable. We went in the first night and were overcome with smoke. Everyone was smoking all over the place. Very poor ventilation. We reeked of smoke after only about 10 minutes in the place. Never went back. Even walking down the promenade next to the casino was awful. The service folks were exceptional. Room steward Nomer and his team could not have been more attentive. The wait staff in the set time dining room were excellent. Kanda, Wayan and rest of the team on table 332 were exceptional! Not so much in the open seating dining room. Plenty of food options for everyone. Guy’s Burger hut was great! Read Less
1 Helpful Vote
Sail Date: January 2019
This was my wife and I first cruise trip together. Also this was our honeymoon trip. Although we had a small problem with knowing what to bring at the embarkation, we were excited. Everything was amazing. The food was excellent! My wife ... Read More
This was my wife and I first cruise trip together. Also this was our honeymoon trip. Although we had a small problem with knowing what to bring at the embarkation, we were excited. Everything was amazing. The food was excellent! My wife and I where shocked about how great the food tasted with no sugar. This really gave us a head start to our new diet. We where amazed at the amount of hospitality that was shown. From the first moment of aboarding the ship to the final day of a wonderful trip. The cabin was large for me and my wife! The entertainment was perfect for all ages! The total service across the board was amazing! The port was close to home, easy transition during embarkation and disembarkation! The ports was awesome and shore excursions were wonderful! Thanks Cam, Captain, Chef, and Service Team for making our honeymoon trip fun and romantic. My wife and I cannot wait until our next trip. Read Less
1 Helpful Vote
Sail Date: January 2019
We chose this cruise because it was a good deal for our family of five and were able to get a connecting room for our kids to be beside of us. This was my wife and I's third cruise and our children's first and our first on ... Read More
We chose this cruise because it was a good deal for our family of five and were able to get a connecting room for our kids to be beside of us. This was my wife and I's third cruise and our children's first and our first on Carnival. The ship was ok, but not great. One turn off when we got on the ship was the fact that the life boats are located at deck 11 where you would normally want to have a full view of the ocean while seated on deck chairs. We were also kind of disappointed with the atrium stage having a bar right in front of it so it kind of took away from the overall look. The entertainment we saw for the shows was terrible. First of all, the main show lounge was very small and if you were trying to get there after a late dining time you were out of luck in getting a seat, but when we heard the singers, we didn't need a seat after all. The singers were awful and the show itself was terrible. I think this ship got the rejects from either Carnival's bigger ships or the rejects from Royal. The cruise director wasn't very good either so I think that may have contributed to the poor entertainment. We never went to another show after we left the first night. Getting on the ship in Jacksonville, FL was great, but getting off was another story. It was very confusing to get info about the tenders to go to Half Moon Cay. You had to get tickets and wait for your number to be called, but did not give an approximate time of when you would be called. Getting off at Jax was even more confusing. Not even the cruise director was clear on the instructions. "Go wait here and then wait for your deck to be called, then go here and go up to go down". Most of the crew didn't even know what to do. If you ever take this ship, it would be easier to just let them take your luggage out for you and wait for your tag number to be called. Food was ok, but nothing to really brag about and long lines for breakfast buffet. Read Less
Sail Date: December 2018
We took this cruise to end a very bad year following the death of my father. We spent the extra money to place our grown girls in their own room. As SOON as we pulled into Jax. we got an email stating that the ports were closed and not to ... Read More
We took this cruise to end a very bad year following the death of my father. We spent the extra money to place our grown girls in their own room. As SOON as we pulled into Jax. we got an email stating that the ports were closed and not to go to the port. The ship should have docked 3 hours earlier and they were just sending this. A large group of families gathered at the pilot down the road to wait until almost 4 hours were we allowed to head to the port. At this time, EVERYONE was headed to the port no matter their embarkation time which turned into total chaos. Once upon board, no updates on departure and what I think was not a legal muster call by shoving everyone into the lounge and telling people how to put on a life jacket. Late dinner was suppose to be at 8:15 (we had 5 out of 6 pieces of luggage and no hanging bag) at 8:30 after many request to locate SPECIAL Dresses for the new years was it located. Headed to the dining hall and was there told dinner was pushed to 9:15. Spent the next FOUR Days with guest services and a card issue. They claimed it was blocked EVEN THOUGH THEIR ATM would take it and charge you $8 a pop. Room cleaning was to a minimum (only expect beds to be made and towels to be replaced - constantly left glasses). Bar tenders are scarce and WAY Too few for a holiday cruise. Bar tenders in Casino only appeared to service the 20% closest to the bar, so winning a 1k casino points for free drinks is pointless. It's also VERY heavy with smoke. I coughed the whole time I was in there. A bar tender in the Romeo and Juliet lounge argued with me that Jack Daniels is a Bourbon after I made him remake a drink. The Social Media Access is a joke and not worth the expense. One daughter NEVER got FB or Snapchat to work. Could only message. Last night at dinner was declined again for card issues. On Saturday disembarking, I was pulled out of line TWICE for card issue. I went to ATM, pulled out $600 paid my tab in full. Was pulled out of line AGAIN with receipt in hand trying to get off and had whole family with luggage in tow. Got home AFTER Paying bill and have another charge of $69.63 off card they said wouldn't work. Called Carnival to discuss and they were of NO help. If we do another cruise, I can't say it will be with Carnival or this ship. Read Less
Carnival Elation Ratings
Category Editor Member
Cabins 4.0 4.0
Dining 4.0 3.8
Entertainment 4.0 3.7
Public Rooms 4.0 4.1
Fitness Recreation 4.0 3.8
Family 5.0 3.8
Shore Excursion 4.5 3.9
Enrichment 3.0 3.3
Service 5.0 4.2
Value For Money 4.5 4.0
Rates N/A 4.4

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