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2 Helpful Votes
Sail Date: February 2018
We booked this cruise over a year ago to celebrate our 30th Wedding anniversary this year - we have both wanted to see the Northern Lights and what a good way to do it. We arrived in Southampton the night before and stayed at the ... Read More
We booked this cruise over a year ago to celebrate our 30th Wedding anniversary this year - we have both wanted to see the Northern Lights and what a good way to do it. We arrived in Southampton the night before and stayed at the Jury's Inn as we did't want any stress from the journey to Southampton and this worked perfectly for us. We arrived at the port a little earlier than our allocated time but there was plenty of room in the terminal, and as it happens, even if we had arrived on time we wouldn't have gone any where as the check-in system was down!. Eventually things were done manually and we ready to embark on our cruise. Once aboard we found our room on deck 8 and to be honest I was very pleased at the presentation. We had chosen a deluxe balcony cabin and it was very spacious and comfortable. Plenty of storage space, large comfy bed, bathroom with shower all very clean. As there had been an issue with check-in the Oriana didn't set sail until late in the evening and by then it was dark so never got to see the English coastline in the daylight , which we would have done had we sailed on time. We progressed well with the first 2 days at sea, there was a full itinerary of things to do each day, something to suit all tastes. We settled in to our life on board fairly smoothly and soon found our way around the different deck and venues. As you would expect on a cruise to Norway it was cold outside so once we did dock at our first port of call the temperature on board the ship felt colder as the gangway is open all day. The dinning options on board were excellent and there wasn't a time of day when you couldn't get something to eat - all very nicely presented and tasty. As we moved further up the coast of Norway the weather became colder and the ship struggled to cope with the harsh weather. By the time we arrived in Alta there were numerous problems with heating and flooding, as apparently they hadn't experienced the coldness we encountered of -25 degrees on previous journeys. That said the crew coped well with the difficulties - as you can imagine the luxury at this point was in very short supply! We had already booked several shore excursions prior to going and thoroughly enjoyed each one we did - there was the option on bard to book further excursions but we didn't feel we needed to. My only 3 criticism's would be the overkill of selling on board - spa packages, photographs, further cruises etc. A general lack of organisation - when selling the above - organised chaos! And response from some staff when asked a question replying with "um I'm not sure", which we encountered in several occasions in different areas of the ship - when working in a specific area - i.e. photography or on board shops you would expect them to have the answers to any related question Overall we had a great time, we sled with husky's, saw the Northern Lights and enjoyed Norway and its people. Read Less
Sail Date: February 2018
What a disaster in the making! It started with a computer failure affecting check-in, but most retained their sense of humour and were looking positive about the trip to Norway and the Northern Lights. Little did they know of the ... Read More
What a disaster in the making! It started with a computer failure affecting check-in, but most retained their sense of humour and were looking positive about the trip to Norway and the Northern Lights. Little did they know of the catalogue of disasters and misinformation to come. Cabins without heating for days on end in cold Arctic conditions, power failures leading to only curry to eat, flooded bathrooms in cabins, endless flooding around the old tub, leading to the question “was there more water inside the old tub than outside in the sea” On asking an engineer if the old tub was fit for purpose, the reply, after careful consideration came back “she’s still floating so she’s fit for purpose “ well done for the sense of humour that got us through this debacle. Better than the lame excuses from the Captain that blamed the cold weather, and exaggerated the wind chill factor when there was hardly a breeze, that is when he finally decided he should make some official comment, albeit belated, to the customers. Get real and be prepared, we were going about 500 miles north of the Artic Circle for goodness sake. We’ve been on older boats for longer periods in much colder weather and no problems. Need to rethink your strategy P&O. Just waiting now for P&O to offer an apology and compensation. Where are you P&O? Enjoyed the trips though, so it wasn’t all bad. The Northern Lights excursions were great, good facilities at the destinations, not being left abandoned in a field as some who obviously didn’t go, suggest. Excellent photos, I took some 150 stunning pictures, better than the ship’s professional photographer, so well chuffed. Read Less
1 Helpful Vote
Sail Date: February 2018
My wife prefers colder climates, so she chose this cruise to Norway, (on P and O through a mutual friends recommendation on this company). We couldn't have been more impressed, and YES, we got to see the Northern lights two nights on ... Read More
My wife prefers colder climates, so she chose this cruise to Norway, (on P and O through a mutual friends recommendation on this company). We couldn't have been more impressed, and YES, we got to see the Northern lights two nights on the trot, amazing and magical, it put the icing on our Honeymoon and made the cruise even more special. The crew were fantastic, from cleaners to waiters, from stewards to bar staff, from crew members to the Captain. This was both our first cruise as adults, and would do it again tomorrow, if fact, if it had been going back northwards we could have happily stayed on it and done it again there and then. The on shore excursions were brilliant and very well organised, the talks given by William Joyce on our solar system were very interesting, and the on board entertainment was very enjoyable. Excellent, Magical, and wonderful, in all aspects................. Thank you P and O, and the crew of the Oriana for making our Honeymoon just perfect......... Read Less
Sail Date: February 2018
Having not cruised with P & O since the maiden sailing of Brittania and only ever cruised Norway in the summer - the Northern Lights sounded just right. Over the past 3 years, we've enjoyed 3 Princess cruises and 3 Celebrity ... Read More
Having not cruised with P & O since the maiden sailing of Brittania and only ever cruised Norway in the summer - the Northern Lights sounded just right. Over the past 3 years, we've enjoyed 3 Princess cruises and 3 Celebrity cruises. Having read some other reviews of the cruise which departed February 23, I have to agree. We booked an outside cabin, as all balconies were sold but we were happy with this, until we opened the door. Swing a kitten - yes but a cat NO! At this time I will state, per our customer questionnaire - Toilet paper is disgusting quality, food choice - how many tons of green beans did the chef buy? The Indian staff were all, without exception, their wonderful friendly selves and it's these people that make a P and O cruise. If you're on a special diet (health) the menu choice was very limited. I suggest you should take all your meals in the restaurants as it overcomes fighting for table space. We spent a day sitting in Andersons fully clothed including hats and scarves, due to the loss of heating. Luckily our cabin didn't suffer any water leaks. We only booked a couple of P and O excursions but did enjoy a day out through Aldennes tourist office @ 600Nkr. It was also a challenge not to get run over by speeding battery wheelchair riders. Oriana is a very expensive cruise ship and has had her day. All we can say is we've booked 2 further cruises on Celebrity. Oh by the way, we're Carnival shareholders but wonder why? Read Less
7 Helpful Votes
Sail Date: January 2018
I thought I would try an adults only trip. The contrast with the family ship Azura in the school holidays was delightful. I travelled solo and I definitely enjoyed an adults only ship. The efficiency and organization of the ship was ... Read More
I thought I would try an adults only trip. The contrast with the family ship Azura in the school holidays was delightful. I travelled solo and I definitely enjoyed an adults only ship. The efficiency and organization of the ship was excellent. With so many good points it was difficult to find any negatives. EMBARKATION – was excellent. It took about 30 minutes from the time of going through the outside door to entering my cabin. DISEMBARKATION – was also excellent, well organized and quick. I was outside the terminal building about 9.00 am. CABIN – mine was a pleasant cabin with an outside picture window, midships and fairly low which should have been good for rough seas. I felt sea sick for 2 days. The cabin space and storage was very adequate for a solo traveller. DINING – The food generally was good. The Buffet Restaurant was self-service. This was not large enough during busy times and during those times it was difficult to find somewhere to sit. The Oriental Restaurant, waiter service, was open in the evening and was a fixed time restaurant with 2 sittings. The back of the restaurant was noisy and vibrated. The other white table cloth restaurant, waiter service, was open to all with open dining for breakfast and lunch meals. The afternoon tea service there was excellent. There was also open dining in this restaurant in the evening (for selected diners?) Also there were 2 paid-for restaurants which I did not try. SPECIAL DIETS – Special diets appeared to be well catered for. Soya milk and soya spread were available. Other diets were catered for at the buffet breakfast. A vegetarian menu was available to order. Vegans might struggle. ENTERTAINMENT – the films, lectures and activities were excellent. There was a huge variety of activities to choose from. TRAVELLING SOLO – the morning coffee meetings, afternoon tea tables for solo travelers, and the morning schedule for solo travelers who wished to go ashore together was very good. HEALTH AND BEAUTY – The free health lecture programme is excellent. There is a gym and beauty salon. The gym induction period finished at 5.00 pm on the embarkation day. With the meal, seeing to cases, and the ship’s drill, I did not see this information until too late – after 5.00 pm on the induction day. Maybe this could be included on an introduction to the ship sheet or the gym induction could be the following day. (I did not notice if there was another induction period). GOING ASHORE. Passengers usually had the full morning and afternoon ashore which was fine. Ship’s shore excursions can be expensive. SAVING SUNBEDS – some sunbeds near the pool appeared to be ‘saved’ with blue towels preventing other people from using them. Perhaps a better system could be found. SNACKS IN CABIN – if one is travelling solo and is ill for a day or two this might be useful. The breakfast service in the cabin is excellent. I never saw any information about 24 hour snacks or food in the cabin which some cruise companies offer. TIPS can be added to the passengers statement or alternative arrangements can be made. SHOPS – shops are available for personal items, clothes etc. CONCLUSION – would I travel on the Oriana again – definitely yes – especially if there was a better pricing system for solo travelers who are usually charged about double compared to some other passengers. Apart from feeling sea-sick/ill for 2 days I enjoyed the cruise. It was amazingly well organized and efficient. The staff were charming, helpful and efficient. The Oriana is a very good ship for couples, adults and solo travelers and I would recommend it for a pleasant, interesting cruise. Read Less
11 Helpful Votes
Sail Date: January 2018
Had a great time food was good in all the restaurant's room was clean and comfortable our cabin stewardess was very attentive all ways helpfull kept the room spotless loved the ship Very good service from the staff all in all a ... Read More
Had a great time food was good in all the restaurant's room was clean and comfortable our cabin stewardess was very attentive all ways helpfull kept the room spotless loved the ship Very good service from the staff all in all a great cruise at a excellent price ports of call loved laPalma and Lisbon Lanzarote was warm just did a drop off excursion entertainment was ok in parts ventriloquist are not my cup of tea but dance troop were very good tend to do our Own thing in the day time ship was a bit rocky and did vibrate a bit not had that on other ships but got used to it she's a lovely ship would go on her again dinning was very good food was hot and tasty in both the main dinning room and self service glass house was a nice for a change of venue sizzling steak is all way good in there Read Less
4 Helpful Votes
Sail Date: January 2018
Could not resist the Black Friday deal a great way to try P&O. Firstly though I must say I do feel for all those who had their 50 night cruise cancelled some of whom were on this one. The cruise exceeded my expectations. The cabin ... Read More
Could not resist the Black Friday deal a great way to try P&O. Firstly though I must say I do feel for all those who had their 50 night cruise cancelled some of whom were on this one. The cruise exceeded my expectations. The cabin was great and our steward Mateus was excellent. The entertainment crew were fantastic, we could all do with some of Georgie's energy!!!!! The food in both the buffet and Oriental restaurant was excellent. The Headliners put on several brilliant shows. Also enjoyed Manuel Matinez my sides ached after his second show in the Pacific Lounge, Peter Howarth and Walk Like A Man. Both Embarkation and Disembarkation went smoothly. Excursions were good value can highly recommend the Toboggan run in Madeira with the cable car would do this again. Holiday went far too quickly, Atlantic very very choppy weather not great but did not spoil one minute Cannot wait for my next trip which will be on Aurora in November then Arcadia in December. Read Less
2 Helpful Votes
Sail Date: December 2017
We had never been in a Christmas Cruise before and thought it would be magical. The cruise itself was nice but as for Christmas Spirit it was lacking. The crew wearing santa hats and a 20 minute carol service by officers and crew doesnt ... Read More
We had never been in a Christmas Cruise before and thought it would be magical. The cruise itself was nice but as for Christmas Spirit it was lacking. The crew wearing santa hats and a 20 minute carol service by officers and crew doesnt make what I expected a christmas cruise to be, especially when you consider the price. Two places we visited had a long walk to the entrance of the dock and no transport was provided. When this was mentioned to the crew member we were told that she could walk this in 15 minutes or so minutes. Not really interested in what a fit person could walk it in. Another Port we were advised it was. 'Long walk' to the town. We didn't go ashore there at all as no transport was provided again. I wouldn't do another Christmas cruise when you consider you could do two cruises for the price paid. The Oriana definatey needed a little tender loving care. Some of the ceiling tiles in the crowsnest where either dropping or being held up with tape. Dining was good, the food imaginative, well presented and cooked. The headliners were okay, not the best we had seen and there was no crew show which was disappointing. Entertainers were good, nothing earthshattering. The crew were helpful but did seem a little bored with everything. The television choices werent good. The larger ships have choices of tv programmes and films in the tv. Daytime activities were very limited and if you didn't want to go to the pictures but I play bridge so that was a something. Read Less
11 Helpful Votes
Sail Date: December 2017
The service received from P&O from the online booking to embarkation to the staff on board to disembarkation was superb, the cruise however was very disappointing. Oriana is a lovely boat in very good condition At 65 years young ... Read More
The service received from P&O from the online booking to embarkation to the staff on board to disembarkation was superb, the cruise however was very disappointing. Oriana is a lovely boat in very good condition At 65 years young I’d guess we were about 20 years below the average age and not needing walking aids we were in the minority. It was like being in an old folks home at sea.....not my choice of holiday venue. I felt that P&O dumbed down their offer to suite the age and expectations of the passengers. The entertainment was poor....when you end up visiting the cinema five times on a 14 night holiday it says a lot for what’s available.....when I saw colouring in as one of the activities the warning bells rang!! We normally like a drink in The Crows Nest in the day, we nicknamed it Gods Waiting Room....full of folk fast asleep with their mouths wide open. Seriously if the car hadn’t been tightly packed in a CPS car park we’d have jumped ship and flown home. The highlight of the holiday was the three other couples we shared our dining table with, very experienced cruisers, but like us new to Christmas cruises.....and like us all said the last time ever, sad really The Xmas atmosphere was zilch, at £4000 an expensive mistake Read Less
9 Helpful Votes
Sail Date: December 2017
Never again on the Oriana unless you are over the seventy age mark and would like to sit like zombies. The days entertainments were adult Colouring by numbers,Craft and Chat get together & knitting & Chat also line dancing and ... Read More
Never again on the Oriana unless you are over the seventy age mark and would like to sit like zombies. The days entertainments were adult Colouring by numbers,Craft and Chat get together & knitting & Chat also line dancing and they are only the high lights. Getting onto the ship was no trouble fill in the medical card, collect your on board cards and on to the ship you go and there the enjoyment ends. for four of five days there was a virus on board but we were not told, but when salt & pepper comes in little paper, hand antibacterial gel every where, on day five everything was back to normal. I must say that we did not have the best in weather 5 days of winds and bad seas but once we reach canary island the weather did get better for two days, who said go for the hot weather was not on the Oriana this December. The Conservatory [The Buffet] Poor meals Al Fresco [ Passable] Freedom Dining [Passable] If you like the formal evening you can eat and drink anywhere But if you not the buffet is all you get and you can drink only in one bar because you are not dress up for the rest. This ship I was please to get off and I was not the only one I'm sure. Read Less
Oriana Ratings
Category Editor Member
Cabins N/A 0.0
Dining 4.0 0.0
Entertainment 4.0 0.0
Public Rooms N/A 0.0
Fitness Recreation N/A 0.0
Family 2.0 0.0
Rates 4.0 0.0

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