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3 Helpful Votes
Sail Date: May 2019
Our fifth Costa cruise and second time on Luminosa. This was probably the best so far. Impossible to fault at the price (7 days for £600 each incl lunch and dinner drinks package). Food was excellent, staff courteous, friendly and ... Read More
Our fifth Costa cruise and second time on Luminosa. This was probably the best so far. Impossible to fault at the price (7 days for £600 each incl lunch and dinner drinks package). Food was excellent, staff courteous, friendly and helpful without exception. Entertainment thoughout the ship was great, all musicians being excellent and great dance teachers. Shows were fantastic, especially the acrobatic act. Only exception being the ventriloquist. The ship was spotless throughout though we would have liked to have seen more use of the hand gel dispensers. Costa are a bit lax on enforcing the use and there are none on entering the restaurant. Most were not using them in the buffet so everybody was handling the tongs and then going straight to their food. Best way to spread germs. Fellow passengers seemed more polite and friendly than on some previous Costa cruises. All in all top marks though it does still irk to pay for water at the dining table. We had a drinks package thrown in so didn't affect us. It would be good too if some free food was available late evening but guess the price is low. Also noticed Costa have dropped the evening cabin service. Again not really an issue to us at this price level. We don't do excursions so can't comment but tenders etc seemed well organised. Read Less
3 Helpful Votes
Sail Date: August 2018
This is my third cruise with Costa and I loved it. Now I am a Perla level Costa Club member. We choose this cruise because of the itinerary: Venice, Bari, Argostoli, Santorini, Mykonos and Katakolon/Olympia. We had mini suite 4303 ... Read More
This is my third cruise with Costa and I loved it. Now I am a Perla level Costa Club member. We choose this cruise because of the itinerary: Venice, Bari, Argostoli, Santorini, Mykonos and Katakolon/Olympia. We had mini suite 4303 with a corner balcony with a 270 degrees view (windy by the way). The embarkation in Venice was quick and efficient and the departure from Venice is just stunning. Our mini suite was spacious with a very nice bathroom and a shower with glass door and panel, not a curtain. Cabin steward Aileen was very nice. Now let me talk about the food, it was just splendid. Other cruise lines charge you to eat Italian in a speciality restaurant. In Costa, you have all the Italian food you want included in your cruise price and we also had the"brindiamo" drink package included. So we drank many Proseccos, beers and wine by the glass in addition to juices and coffees (Illy Italian brand which is wonderful). The lunch buffet was amazing with a lot of stuff to choose from. Dinners are a wonderful trip around all the regions of Italy (Campania, Liguria, Sicilia, Lazio, etc.). They were truly gourmet dinners. Read Less
6 Helpful Votes
Sail Date: September 2017
Wow where do I start?? 7 family and friends first time cruisers. Flew into Venice and transferred to the amazing ship on the pre arranged bus..painless security and embarkation and a really friendly welcome to the ship from the great ... Read More
Wow where do I start?? 7 family and friends first time cruisers. Flew into Venice and transferred to the amazing ship on the pre arranged bus..painless security and embarkation and a really friendly welcome to the ship from the great staff. Luggage handled by Costa and placed outside our cabins...obtained a costa card that would become our best friend for the next week...it goes everywhere with you..no getting on or off the ship without it or drinks from the bar. Having read numerous reviews was a little worried about the cabin size but no worries at all...premium balcony cabin had a queen size bed ,table and sofa,three single wardrobes with hangers (but did take some of my own hangers) set of storage shelves with the safe in and cupboards under a surface with a mirror above and hairdryer...a full length mirror was on the inside of the wardrobe door. Plenty of shelves in the bathroom and great power in the shower and plenty of hot water..dispenser of shower gel in the shower. The cabins were cleaned daily... you had a choice of morning or afternoon cleaning..lovely hard working professional Frankie looked after us well. There were 2chairs and a table on the balcony ideal for a quiet afternoon with a book and watch the scene changing in front of you The food...oh the food! Again after mixed reviews was a little worried but again no need to be! Hot and cold choices for breakfast...seated in the restaurant or at the buffet all hot if needed to be or cold if needed to be...lunch...3 courses seated in the restaurant or tremendous choice in the buffet meat fish and vegetarian and accompaniments at each sitting....afternoon tea...focaccia sandwiches or filled cobs always along with cake and fresh fruit..and of course tea or coffee dinner was an amazing 4 course affair seated at our own table each night...with differing dress codes which you found out on the daily diary sent to your room We had purchased a drinks package with meals and were very glad we did...I would purchase an all drinks next time...the only minus point was the seating at lunch if you wanted the buffet it was a scramble to get a seat. The entertainment was great..shows each night and days were packed with things to do if you wanted.Being an Italian ship and many different nationalities made listening to all the introductions in all the languages a bit monotonous We went on 3 costa excursions which were well organised and for first timers we felt safe. The tuk tuks in Dubrovnik were amazing with very informative guides...there were chances to do your own thing too Looking already at booking the next one...if you're looking to book...do! Read Less
35 Helpful Votes
Sail Date: July 2017
Cruise Costa Luminosa 1st – 8th July 2017 We have just returned from our first cruise on Costa. After reading lots of negative reports I did go with some trepidation. However the whole cruise exceeded my expectations and wonder if ... Read More
Cruise Costa Luminosa 1st – 8th July 2017 We have just returned from our first cruise on Costa. After reading lots of negative reports I did go with some trepidation. However the whole cruise exceeded my expectations and wonder if I was on the same cruise line as the people complaining. Now this is a positive report so if you are not into that then best stop reading. The whole package was booked through an online travel agent far cheaper than booking direct. There was four of us me, hubby, two daughters age 23 and 16. We chose a premier balcony cabin with drinks package. We had cabin 6339 in the middle of the ship. We left home very early to catch the flight with Ryan air to Venice Marco Polo airport. The flight was fine I was a bit nervous if it was delayed or cancelled then not sure how we would get there. But booking as a package I knew we were protected. I had pre-booked 4 single tickets for the express coach to Venezia P.zzale Roma this was booked direct with their website for 1 euro cheaper than paying on the day. I paid 7 euros per person, if I had booked a return then it would have been cheaper than that. However I wanted to return from Mestre station so booked singles. This worked very well but a bit pushy getting onto the coach. The suitcases are loaded by yourself onto the coach and then showing the ticket you get on. We got to Roma bus station within 25 mins without any stops. I know that ACTV do a bus for the same price but it is a local bus and stops everywhere. We then debated walking from there to the ship but the people mover was there for a reason. I think even though it was walk-able it would not have been easy with suitcases. Don’t be put off by the queues at the people mover it is only for the automated ticket machines that take notes and cards. It will cost 1.5 euros each but worth it. From the people mover it was a 10 min walk to the ship luckily we had wheeled cases. There is a shuttle that takes you there if you can’t manage. We checked in all our luggage and went through to the hall to wait to be called. We were given ‘9’ so knew it wouldn’t be too long. I did find that people with much higher numbers kept trying to get through but were turned away. However they did just stand there blocking the entrance a bit. Why? They are not getting on any quicker. The check-in process was quick and we skirted around the photographer as we were all grubby and didn’t want our photo taken. We then got on board and immediately went to our cabin to drop off our carryons and pick up our cards. First impression of the ship was how beautiful it was. If may be a bit over the top but very glitzy and why not. The glass elevators were amazing so fast. Cabin 6339 Premium balcony We really liked our cabin the room was made up for 4 sleeping and was left that way the whole cruise. This was perfect for us as if we all wanted a nap we all had somewhere to sleep. There was loads of storage two big wardrobes and one shelving unit. There was also a small chest of drawers, a cupboard and two small bedside cupboards. We could fit two of the cases under the bed but the others we stacked in the corner of the room. If we weren’t using both wardrobes then I assume we could have put them there. The cabin was very clean and kept that way the whole cruise. There was a fridge which we used for some snack items. However be aware that on the last night they lock the fridge and not sure what happened to the cake I had in there! I didn’t want it but wondered if there was something else then would it be lost. The balcony was a great size but with 4 in the cabin could do with 4 chairs. However every cruise line we have been on only gives 2 chairs. Dinning We chose the early seating 6:45 pm and wanted a table for 4, which we got. We did debate long and hard about whether we wanted the early or late seating. In hind sight we maybe should have chosen the late seating for some days we were back on board and had missed dinner, but there are pros and cons. The late seating is very late and dinner is a long process. You are not rushed and it would take a couple of hours to have dinner. We loved the slow pace and it felt like an event more than just food. Our server just had 3 or 4 tables to look after so we were very well catered for. He remembered and anticipated our requirements each night. We always had a bottle of wine ready for us and some sprite for our 16 year old. Very polite and courteous young man. The singing and dancing waiters one night was excellent they really put everything into it and got tremendous applause at the end. One night they had to dance with each of the female guests in turn. The quality of the food exceeded my expectations (after reading reviews!). It was perfect for us we love the Mediterranean diet, with the smaller portions and more courses. Some we liked more than others but they were all cooked and presented really well. We tried the breakfast/lunch in the buffet and in the restaurant. It was calmer and more relaxed in the sit down restaurant. We could all eat together and there wasn’t the long queues of the buffet. I liked the breakfast style continental where you could order hot food if you wanted in the restaurant. There was also hot food in the help your self-section of the restaurant. The lunch was all served at the table and was nice to eat in a calm and ordered manor. We did find queuing in the buffet a bit stressful and by the time you have done it and found a table it was cold. Everyone queued nicely but one women insisted on holding up the whole queue as there was no chips left and wanted to wait for them! Why didn’t she stand back and let people through but her plate was not moving from the section! I find buffet stressful in very cruise line though not just Costa. I was disappointed there was no pizza but I knew there wouldn’t be but hoped. You could buy it in the evening but you didn’t see many people doing that. Drinks We bought the drinks package Brindi which turned out to be an excellent buy. Drinks are not cheap on board and being able to get what we liked was great. We are not huge drinkers but it soon adds up, coffee, wine, prosecco, beer etc. Definitely worth it and made it so easy. The waiters were great very courteous and quick we rarely had to wait around very long. I prepaid via my travel agent and it worked out loads cheaper than paying on board or direct with Costa. I paid about £450 for 3 adults and 1 child for a 7 night cruise. Excursions This is the only criticism of the whole cruise. I ordered a trip to Olympia via the website and paid for 4 adults as children price is only up to 13. However the Olympia monument does not charge for children under 18. I queried this with Costa prior to going on the cruise, they couldn’t explain apart from saying it’s their policy. Also 5 days before you cannot cancel or change your excursions. When we arrived on the ship it turned out that we could have just got transfers for 15 euros each paying for our own entry. This was an official transfer by Costa so no worries about missing the ship. Since it is only docked as a tender for about 5 hours we didn’t want to take the chance with a private tour. Also ship tours got priority with the tender boats. We did the tour which was good and the tour guide spoke in English and German. We got to Olympia and she said make sure to only take a paid for ticket if you are not a child! So I queried this with the ship tour desk when we returned and again they didn’t know anything! I know it is petty but I would rather Olympia had the entry fee than Costa or the tour company used. Where has the entrance fee gone? My tip would be unless absolutely desperate to do a particular ship tour wait until you are on board there are deals and cheaper options once boarded. Corfu I had done my homework and knew that there would be a local bus to take us into town or we could walk. Since it was only a 4 hour stop we elected to catch the bus there and look to see the walk was ok. Costa claimed 4K to town centre, not true it is about 2.5 km and a nice easy 25 min walk. The local bus charges 1.7 euros each to the centre. Costa wanted something like 11 euros return! There is a free shuttle bus from the ship to the coach / bus area or you can walk. We tend to walk where ever we can as it is much nicer. Corfu doesn’t need an excursion at all you can wander around the town and enjoy the atmosphere. Since we arrived after 4pm into Corfu all the museums etc. were shutting so if you are interested in the forts then you will be disappointed in the timings. We just wandered bought a couple for nik naks and then stopped for a drink and mixed starter platter. We don’t normally eat off ship but we knew that we would miss dinner (early sitting  ) and thought it made up for it. We had a snack when we got back on in the buffet. Lovely port but could have done with coming earlier and staying a little longer. Katakolon (Olympia) If you don’t want to do an excursion to Olympia then you can just wander around the little port that has shops and bars etc. If I did this itinerary again I wouldn’t bother with the Olympia tour once you have seen it then no need to again. Olympia monument was lovely and very interesting it was good that it was a morning tour as the heat would have spoilt it later. We then had a trip to Olympia town that wasn’t really needed. We wandered around and got back on the bus about an hour later. It is a very busy place and the coaches find it really difficult to stop anywhere. So when you are asked to be there for pick up they really mean it as they have to block the whole road to load up. Mykonos This was our only whole day stop and the seas were too rough to use a tender. So we couldn’t stop, they then sailed around announcing they would let us know where we could stop. It turned into a sea day with an extra half day and overnight a Dubrovnik the next day. Dubrovnik Since we had an overnight stop arriving at midday we decided to walk into Dubrovnik. Now on google maps it said 45 mins, and yes it is a long walk up hill! Really regretted doing it as it was so hot. We walked back as well in the eve but it was downhill and much cooler. The next day we took the local bus at 12 Kuna single ride each person. We bought the tickets at the bus station as it was 3 Kuna cheaper than buying on the bus. Dubrovnik is a great city but on hot days it seems hotter. We explored the town the first afternoon stopping for a drink at the harbour side. Quite expensive in the city for drinks and food. The next day we paid to walk around the walls and it was 150 Kuna per adult and 50 Kuna for under 18s. Well worth doing and is about 1hr to walk. We then explored the city some more and found off a main square a little supermarket. Bought cold drinks and ice creams in there for vastly reduced prices. You are not frowned upon sitting on the steps drinking. There was a little market on and I bought some lovely lavender oils and Rose oil from a stall. Glad we had the extra time as the ship wasn’t originally set to dock until the morning. Venice Well I totally fell in love with Venice, even in the heat of July. It exceeded my expectations in every way. Yes it was crowded in the very touristy spots but a few streets away you could find yourself in an empty square or ally. We bought the Rick Steves guide book and did the walking tours that took us to areas that we never would have found. Well worth buying lots of tips. The food was not as expensive as I had imagined we used trip adviser to find out of the way restaurants and wine bars. We ate where the locals ate and it was fabulous. We added 3 nights onto our cruise to do Venice which allowed us to do the islands of Murano and Burano. Both well worth the boat trip. We bought 3 day travel cards which were needed as our hotel was outside the city. We decided to stay in a 3 star hotel in Mestre a lovely old Italian town. This proved really good as we got off the ship onto the people mover off on the number 2 bus right outside our hotel door. If we had chosen to stay in Venice it would have involved quite a lengthy walk with cases. From Mestre station we took the coach back to Marco Polo airport. Summary Enjoyed our cruise and would not hesitate to take another costa cruise :-) Read Less
8 Helpful Votes
Sail Date: May 2017
We chose this cruise because of the itinery and largely because it was incredible value at £380 pp. Having read some reviews here we approached with an open mind (first time with Costa) but were very pleasantly surprised. The ship is ... Read More
We chose this cruise because of the itinery and largely because it was incredible value at £380 pp. Having read some reviews here we approached with an open mind (first time with Costa) but were very pleasantly surprised. The ship is very stylishly fitted out, we loved all the detail. All is spotlessly clean and doesn't look the 8 years old that it is. We were upgraded from an inside to a premier balcony cabin and given a lunch and dinner drinks package for free, both were very welcome and made it even better value. We really can't fault anything at that price and it would be hard to even if we had paid twice as much. Food was superb. Service and staff without exception were extremely friendly, helpful and courteous. The only dining criticisms are that buffet hours are limited compared to our previous cruises with nothing available mid morning or after 9pm. Even breakfast and lunch are limited to less than two hours. Also, breakfast and lunch service in the dining room can be slow. Evenings were fine. Coffee and tea were only available from the machines during buffet hours. Water was always available (and was served at the dining table free). Of course everything is available if you pay for it. Entertainment was good with musicians around the ship. The evening shows were of a high standard though not quite the P & O west end style productions. It is of course difficult on such an international ship to provide entertainment to suit all with the language issues. Outside areas are good. Plenty of quiet or noisy areas to choice. We particularly like the 'stacked' rear decks where you can sit out in some shelter and enjoy the rearward view. Many modern ships lack this. We always managed to find a sunbed on sea days eventually but they need to clamp down on people reserving beds. We are not pool people but there are only two pools and the large one with the retractable roof was always enclosed, even on hot days. This made it noisy and steamy. This is probably the only area of the ship that shows it's age and not as stylish as the rest of the ship. It is also used for evening parties and lacks atmosphere. We had a look at the spa and it looked superb if that's your thing. We don't do excursions so can't comment on these. It irked somewhat to be told it was a 4m walk to Corfu and Dubrovnik when it was 2km. This was just trying to sell the expensive shuttle tickets. The local buses, and even taxis if you share, are cheaper an 2km is a reasonable walk. Some have commented about certain nationalities pushing in and jumping queues. We rarely experienced this (there are always a few rude individuals). We found all nationalities mixed very well and the atmosphere on board was lively yet well behaved. All in all it is hard to believe we were on the same ship as some who have reviewed here. The above really is nitpicking but Costa need to know where they can improve an already top notch experience which genuinely is what it was. We had a fantastic time. Read Less
15 Helpful Votes
Sail Date: May 2017
As a pensioners we looked for a good value for money cruise and couldn't believe the price we got it for, very reasonable plus we had three days in Venice prior to cruising. We read lots of reviews which were not very favourable but ... Read More
As a pensioners we looked for a good value for money cruise and couldn't believe the price we got it for, very reasonable plus we had three days in Venice prior to cruising. We read lots of reviews which were not very favourable but decided to go ahead anyway, as long as our cabin was clean and the food reasonable we would be OK. The itinerary was very good which was a big plus in choosing this cruise. The ship is magnificent and everywhere spotlessly clean and shining, lots of marble and beautiful lighting, all the lifts were quick, silent and plenty of them. Lots of sunbeds on different levels. Our balcony cabin 6281 was superb with plenty cupboard and wardrobe space, nice bathroom, sofa and table, mini bar, hairdryer, and a very nice touch was a coffee machine (1.55 euros) per cup. The cabin was kept spotless and tidy by our steward and towels were changed twice daily if we wanted them changed (just leave them on the floor ) every evening the next days itinerary was left on the bed along with any other information. All the food in the main dining room was great with lots of choice and if you wanted an extra portion of the same dish then we only had to ask, we had a drinks with meals package ( red, white or rose wine or beer) and glasses were refilled constantly or just ask for another beer and it was there in minutes. Presentation of the food was also very nice especially the deserts. Self service buffet food also plentiful and good choice. We didn't join any on board activities but those who did were obviously enjoying themselves. The evening shows were very good entertainment. Service by all staff was first class, specially waiters and Jessie (our cabin steward) couldn't have been any better. Ports of call very good....Trieste a lovely place, Piraeus (for Athens) Katakolon (for Olympia) Corfu a beautiful place and Dubrovnic another beautiful place. Took a Costa sight seeing trip to Athens which was 30euros each and well worth it.Also used Costa transfer to Dubrovnic old town which was about 10 euros again worth the money. Corfu we used local bus which was very cheap and just a few minutes into town. Overall it was a fabulous cruise, had NO complaints about anything and would certainly recommend to anyone......Well done Costa we will certainly travel with you again. Read Less
3 Helpful Votes
Sail Date: August 2016
We mainly chose this cruise because it took us from Northern Europe to the Mediterranean. We were very sceptical of cruising with Costa because of the reviews on this site. However the experience couldn't have been better. Costa ... Read More
We mainly chose this cruise because it took us from Northern Europe to the Mediterranean. We were very sceptical of cruising with Costa because of the reviews on this site. However the experience couldn't have been better. Costa Luminosa is a bit smaller than other cruises we have done (MSC) and we enjoyed that. It enabled us to meet more people and make some firm friends who we'll keep in touch with. The only thing lacking was enough pools. On a day at sea you almost had to queue to get a swim! We had a premium balcony cabin which was large and comfortable. We liked having a seperate sofa to sit on when we were resting, and the balcony was a great place to escape to if we wanted a little peace. We always had breakfast and lunch in the buffet, and this is where we met most of our new friends, just by sharing tables. The food was good with lots of choice. My only negative would be that there was far too much salt in all the savoury food, both in the buffet and in the restaurant. The entertainment was a bit hit and miss. There were some grea artists playing the various bars on the ship and we rotated around them most evenings. There were also a handful of amazing shows in the theatre, and a handful of not very amazing shows. But we never lacked entertainment somewhere on this ship. We also enjoyed the guest speaker who gave lectures on the history of the area we were in on days at sea. Service was very good and any reasonable request was delivered promptly and with a smile. We didn't do shore excursions at every stop, but the ones we did do were really good. Great local guides. The only downside was having excursions sharing two languages. It was ok when we understood the other language, eg French or Italian because we got the whole story. Unfortunately other languages left us in the dark when you could tell they had more of the story. Overall a great trip and would certainly travel with Costa again. Read Less
5 Helpful Votes
Sail Date: July 2016
Our ship departed early the morning after boarding allowing us to explore Stockholm before departure. Embarkation and disembarkation were very well organized and went very smoothly. There was no waiting for check-in. We were on board ... Read More
Our ship departed early the morning after boarding allowing us to explore Stockholm before departure. Embarkation and disembarkation were very well organized and went very smoothly. There was no waiting for check-in. We were on board within 10 to 15 minutes of arriving at the port. The ship itself was very well designed. There was never a wait at any of the 3 elevator groups. Moving about the ship was easy, even exiting the theater took no time. The surprise was the food. Dinner consisted of 6 courses; the pastas and risottos were fabulous, the cheeses delicious, and the main courses were primarily fish and Italian specialties such as Osso Bucco, all excellently presented and prepared. Wines offered were adequate. Purchasing a drink package would be strongly recommended. Dinning hours were limited from 7pm to 10pm The coffee and cappuccino on-board, Illy, was as good as I have had anywhere. Read Less
8 Helpful Votes
Sail Date: May 2016
This was our first Costa cruise and we loved it. My husband and I had been wanting to see Scandinavia and St.Petersburg, so we decided to book this cruise. The ship was lovely and very clean. Things were well marked and it was easy ... Read More
This was our first Costa cruise and we loved it. My husband and I had been wanting to see Scandinavia and St.Petersburg, so we decided to book this cruise. The ship was lovely and very clean. Things were well marked and it was easy to find one's way around. We had Suite 7314 on deck 7 which couldn't have been a better location. Our stewardess, Fe, kept the room immaculate and there was nothing that was too much trouble for her to do for us. Leao, our butler, was always checking in to see if we needed something and he delivered any of our room service requests promptly and with a smile. I can't say enough good things about our dining experience. I didn't know until we boarded that we had been assigned any-time-dining in a special dining room called Club Luminosa for all of our meals. After the first dinner, our waiters, Roger and Asis, knew how we liked our olive oil dip, what wines we preferred and the timing for the courses. All of the staff in the Club Luminosa were great and they operated like a well-oiled machine under the direction of Ronald King, the Maitre d'. Breakfast was wonderful with made to order eggs and dinner was three courses with several choices for each, or the chef's suggestions. The chef was usually right! I cannot speak too much about the large venue entertainment because we only went to one show which was an Italian tenor named Roberto. He was great and everyone seemed to be enjoying the show. We preferred the smaller venue performers, especially the duos in the Libra Bar. The two groups, Duo Smile and Duo Strange, were just excellent. We enjoy acoustic guitar and piano with singers performing nightclub songs and jazz. What fun we had there! LeRoy and John are the greatest waiters in this bar. I really enjoy spas so I spent part of every day in the ship's spa. Beautiful and restful and worth every penny. I was surprised that they only have shower gel, but I just put together a bag to take with me for my shampoo, lotions, etc. I had a couple of spa treatments and they were excellent. The service was impeccable everywhere except the Tour Excursion Desk. We booked two tours with Costa, but one was cancelled and the other had the time changed to four hours later than the original time so we declined that one. According to the tour staff, one may book and pay for a certain time, but they can change that to another time and you have to go or cancel, but you will not get a refund. I wish we could have conducted a seminar with them on customer service. Well, I will just remember never to book a tour with Costa when we go again. We did the Hop on Hop off buses in Helsinki, Tallin and Stockholm and a private tour with TJ Tours in St. Petersburg. All of these were easy and fun. Some brief overall thoughts to other Americans and Brits would be to go with the understanding that the staff speak English well and they are about the only ones. We practiced several Italian phrases which came in very handy and I got to use my French in the spa and we used our Spanish in the dining room and on tours. The Scandinavian couples we met on board were also excellent English speakers. The interesting thing is that most of the music and the performances were in English. I guess "Rocky Mountain High" doesn't really work in Italian. The main band in the Atrium was doing covers of Pink Floyd, Phil Collins, James Taylor and Creedence Clearwater Revival. We will not hesitate to travel with Costa again! Read Less
3 Helpful Votes
Sail Date: February 2015
The thing to remember is that this is an Italian ship. Although it departed from Miami, it is an Italian ship. Most the passengers were Italian followed by French and Spanish with the number of Americans far behind. Everything was in five ... Read More
The thing to remember is that this is an Italian ship. Although it departed from Miami, it is an Italian ship. Most the passengers were Italian followed by French and Spanish with the number of Americans far behind. Everything was in five languages: first Italian, then english followed by French, German and Spanish. Imagine the safety drill – repeated five times. When it was over,the two minute two minute wrap up comments took nearly ten minutes to repeat in each language. This goes on and on. The ship is relatively new and beautifully appointed. The cabins are nicely appointed and ample size. King size beds can be divided into doubles. The toilet is turned at an angle, giving the bathroom more useable room. A safe was included in the room. The balcony was probably the largest we have had. Dining was interesting. The breakfast selection was perhaps a little more limited than previous cruises although an omelet station was available. Dinner was a different experience. There are two dinner seatings – an early and a late. Remember,this is an Italian ship and late dining means really late – 9:15. The menu choices are presented in typical Italian fashion. Antipasta first, followed by a serving of pasta, then the entrée. The salad is last, just before desert. It is after all,an Italian ship. Most ships have carving stations with ham, beef or turkey; however, this ship. Had a carving station with octopus! Published guidelines indicate “there is no set dress code in the evening…. Casual; informal (jacket for Gentlemen); Formal/gala(smart:evening dresses are per existed for Ladies; jacket and tie or dark suite for gentlemen). Just the opposite was the case jeans were commonplace each night and even some shorts. The gala nights were big time dress up for some, but not most. It seemed that for dinner almost anything went dress wise. The food was excellent with a very appealing presentation. There was a standard set of favorites available everyday in addition to the evening’s choices. Portions were not large, but more than ample, especially given the number of courses. The food was probably the best we had ever had on a cruise ship. Coffee was not served with dinner. The evening’s menus was never posted in advance. Different beverage packages were available. Ones with beer and soda were available for purchase at additional cost. We had the “Water USA” package which meant that we had we had free water with our meal. Folks without that had to pay for their water. How we ended up with this was never clear, but we thought it might have been tied into the kind of cabin you had booked. We had aPremium Balcony and thought that the difference. We also had fee room service in the morning because of the premium room. Cj. Others had to pay for room service. We read reviews of folks saying they had to get their wine before dinner and carry it in with them. That was not the case. Upon entry, each table had on it a wine list. It seemed as if the maitre d’ wanted the wine list taken down as quickly as possible he would circulate and seemingly scold the staff if it were on the table. As a result, they quickly removed the wine list after entry, usually before one could look over the menu choices and make a selection. Once removed, it was difficult to get back. Beware! The public bathrooms in some sections of the ship are for both sexes which came as a rather awkward surprise to our American ways. Excursions were a challenge. Because of the number of languages, there were never enough English only to make a group. As a result, English was always mixed with another. On one tour, the guide on the bus spoke no English. We were met by an English speaker upon arrival. On another, the guide gave the information first in French. When he began in English,the French began to talk among themselves, making it impossible to hear the guide. The time and meeting point for excursions was never made available until late the night before. The reason given was that arrangements were being finalized which is absurd since they run this cruise over and over. Onboard activities on sea days were rather limited. We have been accustomed to a much larger variety of possibilities. For instance, on one sea day they had just eleven planned activities. On the previous shore day there were ten. Since this is an Italian ship, we were concerned about whether it would have American or European electrical plugs. We co contacted support the company and were reassured that it was American. In actuality, there was one American and one European plug in the entire cabin! We had taken along our European adapter and were able to operate two which was enough to recharge our devices. In all, the Costa Luminosa was a nice, modern ship with excellent food. Language was a problem, but not an insurmountable one.   Read Less
2 Helpful Votes
Sail Date: January 2015
Before our cruise I had read a lot of negative feedback about Costa Luminosa. Well, I don't know why did they get that all because I think they really didn't deserve it. On the contrary: all the staff was nice and polite, ... Read More
Before our cruise I had read a lot of negative feedback about Costa Luminosa. Well, I don't know why did they get that all because I think they really didn't deserve it. On the contrary: all the staff was nice and polite, smiling, helpful. Maybe some of them were a bit shy or not so multilingual but that's exactly the same with all cruises with the crew collected allover the world. We had some problems with our lugaage which had been lost due to problems with connection flights to Miami. On board we got "first-aid-kit" with some necessary hygienic things clothing, etc. Then we also got bathrobe and slippers (which were not included in the price in our cabin category) and we could have had our laundry done without charge. So they tried to do their very best to make things to us as comfortable as possible. Because of too much sun with too little drinking water I had some health problems and the medical care was most professional, kind and efficient. Cabin was spacious and comfortable and always very clean. Dinners started to be maybe a bit boring - there might be good to have a bit more variation. Or maybe just having 10 days same system was boring. It would have been hovewer nice to have the self-service restaurants in the 9th floor open in the evening as well - just for change. In common I would say that it depends a lot of your own behaviour. If you are polite and smiling, it's much easier to get the same reactions back:). Future passengers on board Costa Luminosa: I wish You a pleasant cruise, that's not so bad You could imagine on the basis of some very critical opinions. Read Less
Sail Date: January 2015
Multinational passenger makeup: This is 100% accurate. For those of us that enjoy meeting other cultures and interact with, who speak or want to practice: French, Indian (farcy?), Phillipeans, German, Italian, Portugease, Spanish-this is ... Read More
Multinational passenger makeup: This is 100% accurate. For those of us that enjoy meeting other cultures and interact with, who speak or want to practice: French, Indian (farcy?), Phillipeans, German, Italian, Portugease, Spanish-this is an ideal way to comfortably do so. This is not the arena to argue your dislike or personal feelings about said questions. If your not into being around different cultures and hearing different languages and having fun lotsa fun with different cultures this may not be the line for you. Pricing: There is a difference price wise than "American" styled cruise lines. Where you ARE able to gorge yourself on food and drink, there isn't really food available after you eat dinner. We were charged 2.50 as a service charge for room service. Which isn't bad so you gave 2.50 as a tip for after hours food. We only did this three times and they were super duper quick. I would have preferred to have had a steam room or sauna available without charge, and as far as I know there wasn't one. I will say the price of drinks was extremely reasonable. We got a package deal which is the smart way to go I think if you are going on the cruise for that type of fun. The last cruise line I went on we didn't get a package and I drank the same amount I was charged for the package however my ship mate saved about 2hundred dollars by getting the package. Smoking: The reviews about smoking are over exaggarated. It's not like people are walking around burning you in your thigh as you make yourway towards the swimming pool. There are designated areas and smoking on your outside balcony. I'm sorry but if it's raining I don't want to be out in the elements anymore than a non smoker would. A smoking lounge was available near the casino and an open air one with flat screen on upper deck. Events/dancing: The "Vickies" of the ship were super entertaining and approachable. They danced and talked with you. There were daily dance lessons (awesome) and ship wide parties. There is a Vicky that speaks all MAJOR languages onboard. (A Vicky is my term for the activities directors like in the TV show "Love Boat" (The disco was a bust for me, I would have preferred to have other cruisers who wanted to dance ALL NIGHT LONG---who were closer to my age (40) and could drink-though I was entertained by the numerous piano bars) The group I cruised with was a heavily couples, but I enjoyed them. In the dinning room we were treated to shows by the serving staff with high energy music, but I don't remember it being Hip Hop. Excursions: I am 50/50 on them. I would say to get the ones on the ship maybe every other time. I found some real deals on shore. HOWEVER, if you're easily swayed into doing dumb things that don't make sense then buy on the ship. So if someone wants to charge you 100 for a sea shell and you would rather buy it than say no to a poor person who probably isn't poor...buy them on the ship. As well don't be afraid to STICK TO THE MAIN ROADS and just take a simple walk. See what there is to see then get back on the ship with your all inclusive drink package and the hot tub. So hey make your money work for you..I don't have alot so I put my money into my drink package and spent maybe 100 on excursions. We spent about 20-40 max per excursion and had a fabulous time. I thought getting a dunbuggy in Turks n Caicos would have been a dumb idea as I'VE NEVER EVEN HEARD OF THE PLACE, AND NEVER HEARD OF ANYONE GOING THERE, SO taking a 20 trolly ride and seeing the entire island and learning the history made more sense...now I have new knowledge. Staff: Mr. Brown bar manager jamaica, Ruben Honduras server, Mrs. Jamaica, Jackson indian guy chef, Ms. L Brown cocktail, Maxy room steward,-- Choclate the singer --were some of the most awesome staff I've come across Food: I love different types of food. My tablemates commented on my food every night. I'm the type of person that is adventurous. Sure throw me something called grits and put shrimp on it and tell me it's awesome. I might like it. Our food is as strange and wildly combined as any in the world. I'm a seafood lover and love cheese as I'm from Wisconsin so I was all into it. I will say that they love hard bread on everything overseas so that wasn't good for me, but hey how hard was it NOT to have the bread, not hard. I found the burgers and sausages to be awesome actually especially with the Tourbo? beer. The Becks on tap was probably the worse beer next to "Old Swill" As someone said the eggs were wet, which my dad loves but I HATE. So it was omelete station for me..oh yeah..great sausages, crisp bacon. The dinner portions worked for me as I was eating all day lol. Late sitting was better for us than early as well everynight we caught a show and the dancers and italian tenor was super. All in all this wasn't a PARTY cruise ship, it was a relaxing classy cruise ship and thas ok. However I need to have bigger swimming pool and nightly dance clubs with people in it. I didn't find the Indonesian staff to be as friendly as everyone else. Very few staff from Peru they were cool..many hot dark Indians many.....The Phillipean crew members were super super friendly and outgoing.   Read Less
1 Helpful Vote
Sail Date: December 2014
Very mixed feelings about Costa. The best service from the staff and some of the best food that we have ever had on a cruise ship! We did all our research and knew that our shore excursions may get cancelled for lack of English speaking ... Read More
Very mixed feelings about Costa. The best service from the staff and some of the best food that we have ever had on a cruise ship! We did all our research and knew that our shore excursions may get cancelled for lack of English speaking quest and they were. The tour desk was very helpful re booking us with our choice of languages, we chose German for Casablanca and Rabat. Took lots of pictures but do not know what we were taking pictures of. LOL! The bar staff especially Mojan Tayao and Rossele Lucas knew us by name after our first visit to their bar, what a pleasure getting to know them! Suite butler, Marvin and the cabin steward Aswawi provided impeccable service for all eighteen days. Our waiter at table #229, Benny and his assistant Kadek were terrific in every respect. Food portions in the mdr were of perfect size and excellent quality. The buffet is crowded and we starting timing when we would go to avoid the largest crowds. During our crossing we met many English speaking Europeans and now have new good friends from Holland, what fun! Do your homework, go with an open mind and enjoy a beautiful staff and ship!   Read Less
2 Helpful Votes
Sail Date: October 2014
We booked this cruise at the very last minute after deciding to grab a few days away in half-term. A 5 night trip fitted perfectly and the price was simply unbeatable. Was it worth it? Definitely, we had a great time on a nice ship with ... Read More
We booked this cruise at the very last minute after deciding to grab a few days away in half-term. A 5 night trip fitted perfectly and the price was simply unbeatable. Was it worth it? Definitely, we had a great time on a nice ship with friendly efficient service, good food and a comfortable cabin. Better still the weather cooperated too. We booked online and opted for Costa’s own transfer bus from Genoa airport. I really liked the fact that you could book a transfer without booking flights through Costa. Other options included transfers from Milan and Rome so this opened up the possibility of where we could fly from/to, different airline choices and therefore pricing. The transfer worked well, taking about 45 minutes and the terminal at Savona is lovely. Embarking Costa is different from other lines we have sailed with; they board based on numbered boarding cards and you do all the formalities on board e.g. cruise card and registering your credit card. This worked well and other lines should note (we sailed with Princess in July and what a nightmare embarkation was with them). For us Costa Luminosa is almost a perfectly sized ship. Large and modern enough to offer a good facilities and stability at sea but small enough to no feel too overcrowded. The interior is well cared for but the décor won’t be to everyone’s taste. Surprisingly I felt the cabin décor was dated even though the ship is only 5 years old. The upper deck layout is a bit odd as the ship has a main pool with sliding roof (always shut on our cruise) which meant you couldn’t walk around the upper deck from bow to stern, a feature I missed. We had a midship balcony cabin on deck 5 which turned out to be larger than we expected and laid out in such a way as to allow 2 adults and a teenage daughter to use the cabin in comfort. We particularly liked the fact that Costa ships have hinged doors on to the balcony. This meant the door sealed properly and there were no annoying whistles when it's windy outside. The cabin was well located with easy access to all parts of the ship. Costa (like MSC) embark passengers are many of their ports of call. This means you have passengers getting on/off almost every day. One downside of this on Luminosa is that the ship clearly doesn’t have any service lifts and so each evening you have baggage being collected and moved from outside the cabins by staff late at night. They weren’t always quiet and sometimes the lifts were being used by baggage handlers during the afternoons. Fellow passengers are European, mainly Italian, French and Spanish on our ship. I should think there were no more than 20-30 UK passengers on board. Families and large multi-generational family groups are attracted to both Costa and MSC as the pricing makes the deal very attractive. If you don’t like kids stay away but it does mean you have an energetic, more youthful mix of passengers. It certainly won’t feel like a floating old people’s home! Yes you get announcements in 4-5 languages and you can have kids running around in the restaurants and near the pools but does it really matter – if it does don’t complain just book within some else (and pay twice the price for the privilege). Costa and MSC (who we have also cruised with a few times) are often criticised for their service but I have to say that service on Luminosa was great. We never waited to be served in the bars and service was provided with a smile and, perhaps because were English and most of the crew were Indian or Filipino and maybe their Italian or French wasn’t as good, they want to chat. Our waiters were friendly and efficient; they were also great at the little details like remembering our food preferences from night to night. We enjoyed the Costa food. Best described as Mediterranean dinner is a 4 or 5 course affair with good choices and always with excellent pasta or risotto. Yes portion sizes are smaller than say Royal Caribbean or Princess but the market served is different and you have more courses to eat, you won’t go hungry. In honesty the buffet wasn’t great as the choice was limited and the layout meant finding different the options was a bit hit and miss. Contrary to often stated views our fellow passengers waited in line and didn’t push in but maybe we were just lucky. One oddity about Costa (that many reviewers dislike) is that there is no buffet after 5pm – it’s strange at first but it doesn’t really matter as you won’t go hungry and we could probably all do without eating non-stop anyway! We took breakfast in the main restaurant which was, unusually was also buffet style. That said it worked well and was far preferable to the morning melee upstairs. We visited Rome, Barcelona (don’t buy Costa’s shuttle bus tickets as the port runs a transfer bus for a third of the price), and Marseille (use Costa’s shuttle as this one was worth the money). The only excursion we booked was a Rome at Leisure trip (coach and guide to/from Civitavecchia) which worked well and was reasonably priced. Entertainment on board was actually really rather good especially considering the short itinerary. The theatre singers and dancers were a multinational and talented group with each production offering a fun 45 minutes. We also had an Italian magician/illusionist and chain saw juggling Hungarian acrobatic duo! Music elsewhere on the ship was generally good and catered well to most tastes. Overall we felt our trip on Costa Luminosa was great value and very enjoyable. Although I understand why many UK or North American cruisers won’t like Costa or MSC I urge you to try as they offer great value cruising on modern ships that cater well to families. Go with an open mind, a sense of fun and a love of your fellow Europeans and you won’t be disappointed.   Read Less
2 Helpful Votes
Sail Date: July 2014
I (25 years) have just been on a cruise in the Baltic Sea with my mom (62) for 8 days. We are from Denmark and travelled in July. Overall we were very pleased with the cruise, and would recommend it to friends and family. Before we went ... Read More
I (25 years) have just been on a cruise in the Baltic Sea with my mom (62) for 8 days. We are from Denmark and travelled in July. Overall we were very pleased with the cruise, and would recommend it to friends and family. Before we went I read a lot of reviews online, and not many of them were very positive. As always it might be because satisfied people don’t write reviews. Therefore I have a need to comment on some of the things, and tell you about our experience on Costa Luminosa. First of all: the staff is just great! They are fun, friendly and do their jobs very well. That goes for both the staff at the bars, pools, cabins and restaurants. I read many reviews that complained about the food, both the quality and the quantity. In our opinion the food was really great. There was a wide and fresh selection for breakfast, lunch and dinner. Maybe especially for lunch, there had 6-7 different buffets with pizza, pasta, seafood, hamburgers/sausages, salad, and much more. Everything was made fresh through the day by chefs standing in the buffet. But also breakfast was, I my eyes, impressive. We had dinner at the ‘free’ restaurant Taurus every night except one. The menu changed every day. I read a lot of reviews saying that the portions were too small, and that people left hungry. Yes, the portions are small, but there is no reason to leave hungry! First, it is an Italian ship, and the menu is planned so that you can eat 5-6 courses or more if you like (starter, pasta, main course, cheese, dessert). If there is one thing you want more of, you just tell your waiter (which btw is the same the whole week) and he will make sure you get at bigger portion, or get you two servings of that course. Many nights I ordered 3-starts because I like starters and my mom several desserts. We had dinner with 9 other Danes and talked to a lot more during the week, and not any of us had complaints about the food. We did meet some Americans who were very unsatisfied by the food, though, but I blame that on Americans and not the ship :) We had the all-inclusive drinks, and loved it. The coffee, the drinks and the wine was delicious and the service great. There was a lot included (everything we wanted during the week including many funny and classic drinks) and you could use it in all the bars and restaurants onboard. The ship was very clean, both the public areas and the cabins. The cabin staff was very nice and helpful. We lived in the inside cabin, and it was all fine. When we arrived my mom and I found our beds side by side with only one duvet. We thought that might be a little too cozy for us. We asked our cabin-staff if we could get two duvets, and of cause that was possible, and if we liked she would also move the beds, so it would be to singles with the nightstand in between. It was all done within the hour, even though they were busy with all the new passengers. So the ship was great. My biggest complaint about the cruise was that a couple of weeks before we had to go, they changed one of our ports. Instead of going to Stockholm, we were going to some port 58 km outside of Stockholm. Therefore we booked an excursion over the webpage. When we came onboard, we were told that the port was changed back to Stockholm. Since we were now going to Stockholm again, we were not sure if we wanted the excursion (since we are Danes, we don’t really feel like tourists in Sweden). But it was no problem to get it refunded when we asked, and we ended up taking the excursion after all. They also changed the order of the ports, which was a little annoying, but really didn’t matter that much. If I should say something negative about the ship, it would be, that I thought it a shame that they had closed the roof over the central pool (the roof goes on and off). I thought I very warm and moist to be in there, but looked like a lot of people enjoyed it. And I just used the pool in the back. Also, I read a lot of positive remarks about the shows in the evening, I wasn’t blown away. But might be I had to big expectations after having seen a lot of London and Broadway shows. The other Danes were quite impressed. Besides all of this we had really great weather all week. All in all we were happy, impressed and very satisfied with our cruise!   Read Less
1 Helpful Vote
Sail Date: March 2014
This was an amazing cruise!! I was really nervous after reading the recent negative reviews. I must say this was my favorite cruise to date. Perfect ports, great mixture of port days and sea days, good food, extremely clean ship, and great ... Read More
This was an amazing cruise!! I was really nervous after reading the recent negative reviews. I must say this was my favorite cruise to date. Perfect ports, great mixture of port days and sea days, good food, extremely clean ship, and great entertainment. Mateo was by far my favorite entertainer. He played piano and saxophone, and had an amazing voice. Loved him! :) Best bartender, hands down, was Edgar! He made our ship time fun and went the extra mile on customer service. Yes, it's an Italian ship. Yes, they speak Italian. Hello?! I did not have a problem communicating with anyone, as they speak English as well. There were designated smoking sections and I did not find cigarette smoke to be a problem at all on this ship. I have found Carnival and Royal Caribbean to be much worse. If I had to come up with negatives it would be the late dinner seating at 8:45 lasted until 10:30 due to slow service. However, we loved the people seated with us, and came to enjoy our nightly conversations. Both pool areas were small and could have had a better layout. The back pool bar was understaffed. 10 days in the Caribbean!! Who could complain?! Read Less
Sail Date: March 2014
Don't knock it till you try it. This is our second Costa cruise in two years. Our first one was the most fun we had and this one is not far behind. The ship is well maintained. The staff are friendly. Both the cabin steward and the ... Read More
Don't knock it till you try it. This is our second Costa cruise in two years. Our first one was the most fun we had and this one is not far behind. The ship is well maintained. The staff are friendly. Both the cabin steward and the dining room team were great, dinner takes one hour fifteen minutes almost everyday. Dining room food is hit or missed and portions are smaller than other cruise lines. The buffet was open for full dinner on the first three evenings only. The lunch buffet was great, lots of choices. The grill served steak fries and their chicken burger ie great. The pasta was not cook well, not aldente but just under cook most of the time. Dessert selection was poor. I am just pointing out some of the weakness in the food area, when the dish was done right it was very good. Costa need to get rid of those stupid water and ice dispensers that uses sensors. They do not work properly most of the time, it will drive you crazy. Offer more than just ice tea would be great. The entertainment was just ok this time but it was great on our previous Costa cruise. However, ballroom dancing is just as good as before. Best ballroom music and dancing at sea. The TV program is horrible so bring a book. The ship was super smooth, never felt any movement. COSTA offers a terrfic value, different food and experience. Go with an open mind, we will be back.   Read Less
1 Helpful Vote
Sail Date: March 2014
After reading all the negative reviews we were very apprehensive about stepping aboard Costa Luminosa for our 28 day trans Atlantic cruise. All I can say is you don't believe all that you read. The first issue was language as ... Read More
After reading all the negative reviews we were very apprehensive about stepping aboard Costa Luminosa for our 28 day trans Atlantic cruise. All I can say is you don't believe all that you read. The first issue was language as Australians & English as our only language ,we had no difficulty in communicating with the staff and crew ,all shows included English and shore excursion are offered in English . Next was food. We found the food in the Taurus restaurant excellent and staff went out of their way to cater for my dietary requirement , they even had a gluten free only section. Smoking is now restricted to very few areas of the ship. Another plus was that we were seated with other English speaking passengers who had the same itinerary as we did. The staff on board are so professional , friendly and helpful. Finally I want to say that was one of the most relaxing and enjoyable cruises we have been on and were sad when it was time to disembark. We have no hesitation in sailing with Costa again Read Less
Sail Date: March 2014
If you are an American that has been to Europe, and are familiar with the Italian way of life, then this is a pleasant experience! Costa does not cater to Americans, so don't expect it! Instead, enjoy the great value, the beautiful ... Read More
If you are an American that has been to Europe, and are familiar with the Italian way of life, then this is a pleasant experience! Costa does not cater to Americans, so don't expect it! Instead, enjoy the great value, the beautiful ship, and 10 days at some of the best ports of call! (I am not on any ship for the dessert choices or lobster). We had a great room and cabin steward, a great dinner table with 8 like minded Americans who made the trip more fun, and a great overall experience. I enjoy Costa because it is like being on a vacation within a vacation, being around other nationalities is fun for me. I speak and understand Spanish lightly, and can get by with a little bit of Italian. On board the ship, the staff and bartenders are on their own relaxed pace, which is a European thing. Americans want everything now and crave instant, undivided attention which is not going to happen, so be patient and all will be fine! The food is good, but don't expect American portions or details. The food is good, and in small portions in the dining room because it is European to have more courses and less food. The buffets are geared towards the Mediterranean way of eating, which is fine, but a change if you aren't aware. The coffee is strong for me, but they do have American instant coffee available too! Keep in mind, the culture shock of different nationalities and you will enjoy your time. Costa Luminosa was clean and we'll kept which made me proud when we were in port next to other ships that were older and weren't kept up as well. I felt safe and comfortable with the way the Costa crew ran everything from safety to excursions. Will definitely cruise again!   Read Less
Sail Date: February 2014
I read all the reviews from this site about our ship before we left and thought we were going to have the worse cruise ever. Actually couldn't have been more surprised. We had a balcony cabin which Christine kept very clean and any ... Read More
I read all the reviews from this site about our ship before we left and thought we were going to have the worse cruise ever. Actually couldn't have been more surprised. We had a balcony cabin which Christine kept very clean and any request she handled without question. The crew we interacted with were all very helpful and fun. The dining room waiters (1st seating table 85 deck 2) were fantastic. Food was all good, not 5 star but most cruises nowadays are not. One downside is the buffet is not open for dinner which I can't figure that one out, but we had a great table and ate in the dinning room every night. The numerous languages for life boat drill and announcements can be very long. But on the plus side they do not make as many as other cruise lines do. Also playing trivia games can be painful with each question and answer read in numerous languages, but what are you going to do it is an European based cruise line. One thing I will agree with the other reviews is that the european people as a whole are very rude. Not everyone but enough to make the general statement. We got by that and said it wasn't going to ruin our vacation and it didn't. The drink package is probably the best deal at sea. Not a lot of choices for wine at dinner but I'm a Merlot drinker which they had and my glass was never empty from beginning to end. Never ran into the beer taps not working as mentioned in other reviews. I drank more cappuccino on board then I ever have. It was part of the drink package so why drink regular coffee. Overall I have to say we had a very good experience and would go again. Read Less
Sail Date: February 2014
This was my second Costa cruise and I loved it even more than the first! The ship is the perfect size, great mix of people, nationalities and the food was great European style/portions.I must say I enjoyed the food on the Luminosa much ... Read More
This was my second Costa cruise and I loved it even more than the first! The ship is the perfect size, great mix of people, nationalities and the food was great European style/portions.I must say I enjoyed the food on the Luminosa much more than my previous cruise on the Mediterainia last year. The staff for the most part on this ship was great as well - a special note to the bar staff! Our cabin (balcony) was great and exactly what we expected. We did get the late dinner seating which made us happy and we were seating with lovely people. There were a few empty dinner table each night around us - so the early seating must have been more popular this trip. Theme nights were okay - but we all were sad that the toga night is gone. If I had to come up with a few items that we were not pleased with it is easy this time. We booked excursions through Costa and were very disappointed with two of them. This was a major cost on our trip - (booking for four people). The excursion desk was notified about our late return and that we were very disappointed after the river tubbing, but we were brushed off and told they would do nothing. I will cruise on Costa again without a doubt, but will not purchase any of their excursions- I will book on my own locally. I think that is too bad as this is where the cruise line make a major part of their revenue! I am also writing into the cruise line - I will update here if I get a response. Read Less
Sail Date: February 2014
Costa luminosa exceeded our expectations. They upgraded us to samsara balcony. We purchased a guarantee balcony on vacationstogo for 999. Per person. The Cabin and steward were wonderful. Cabin was cleaned and restocked 2x daily. The ... Read More
Costa luminosa exceeded our expectations. They upgraded us to samsara balcony. We purchased a guarantee balcony on vacationstogo for 999. Per person. The Cabin and steward were wonderful. Cabin was cleaned and restocked 2x daily. The ship was sparkling clean and well maintained. The European culture and food Really added to the whole experience and we embraced it. The staff were friendly And we did not experience rude passengers nor rude staff, in fact quite the opposite. We utilized customer service for several inquiries and received excellent service. We Purchased the drink pkg. Tell the waiter you want to see ALL wine choices for the pkg And you will have the option of 3 reds 3 whites rather than what they automatically Bring to the table. Although all of the wine offered was lovely. We enjoyed the food Which included a great variety of seafood every evening. The daily tea time at 4:00 was nice. We brought our own kettle and tea pot for the room for our morning balcony tea time. We gathered an assortment of the fantastic pastries each morning and had tea on our Balcony. The steward brought pool towels to our room every evening for the next days use on ship or land. We enjoyed the ports but wished the time were longer on some of them. We brought Our own snorkel gear as every port was offered a beach nearby. X X X Read Less
Sail Date: February 2014
CONTRARY TO OTHER REVIEWS, LUMINOSA WAS THE PERFECT SHIP FOR US Judging by some of the Luminosa reviews posted on Cruise Critic prior to boarding our ten-day cruise February 5, this was going to be the cruise from hell. Well, it was the ... Read More
CONTRARY TO OTHER REVIEWS, LUMINOSA WAS THE PERFECT SHIP FOR US Judging by some of the Luminosa reviews posted on Cruise Critic prior to boarding our ten-day cruise February 5, this was going to be the cruise from hell. Well, it was the exact opposite and our small group of ten had a very enjoyable time. This ship is probably the cleanest I've been on. The musical entertainment was first rate with two good dance lounges, poolside parties, nice well run bars, excellent dining room service and a cheerful crew from India, Philippines, Peru and dozens of other countries. We expected smoking in parts the ship, but rarely did we smell any smoke, even when walking through the casino. Don't compare this Costa ship in the Caribbean winter season to other cruise ships. It's European and of the Americans and Canadians on board, probably about 500 of the passengers, my guess is they were mostly from New Jersey and Toronto Italian communities. There were two dinner seating times in the dining room: 6:30 and 9:15 pm with the usual six course fare of appetizers, a couple of soup selections, pasta, main courses, salad or cheese and desserts. The dining room service was excellent and our wine glasses always topped up. We had the all-inclusive beverage package which cost $519 US (for two of us) and covered all drinks, mineral or natural water, specialty coffees and hot chocolate, cocktails, liqueurs and wine. They even offer wine at lunch on the Deck 9 Lido buffet along with lattes and cappuccinos anytime. We spoke with passengers who just came off of Carnival Liberty at Miami who told us they paid twice as much for their beverage package and got less choices than we had. Our bar receipts showed 202 beverages which included bottled waters, coffees and full glasses of wine which comes to around $2.57 per bar drink for the10 days. (All Inclusive Adult Beverage Packages: Offers guests a selection of alcoholic (including draft beer and wine - your choice of three Italian reds and three Italian whites) and soft drinks and fruit juices by the glass and specialty coffees and hot chocolate flavoured drinks, with the exception of Mini Bar products and premium brands. Price: $26.09 per day.) Other than the beverage package which we had had never used on previous cruises, our only trip costs were the usual $22 daily tipping charge per cabin, $40 in photographs and two loads of laundry with next evening return, costing $36. Evening entertainment was excellent if you enjoy dancing and music. The staff of activators who get the party started each night were all multi-lingual and gregarious, though some of the games were a bit crude and low-brow. Or maybe it's just Italian humour, such as the "Election of the Ideal Couple" game in the Grand Bar Elettra, deck 2 at 10:45 pm of day five where balloons were being stuffed inside partners' pants. If you enjoy Latin and Ballroom dancing, this ship will keep you on your toes from about 6 p.m. until around 1:30 am. The disco had a decent floor, but the music didn't start until midnight. There were also fun dance lessons with Eduardo and Giusy one or two times each day either in the Grand Bar Elettra or at the Pool deck. Afternoon Trivia and Quiz's were fun and a good language lesson when you hear everything repeated in five languages. (Sometimes Portuguese was the sixth language used on-board.) Italian lessons were also offered on this ship. The dance floor alternated two good dance bands: Duo Contatto and Trio Tringali so there were never any breaks in the music. In the Piano Bar Antares on deck 3, there was a smaller dance floor and a group of five playing as the Sharade Band doing mostly swing numbers. Up on deck 3 at the Bar Virgo, which was really a rather busy high-traffic area closer to the dining room was a piano and violin duo named Summer Duo playing very complicated pieces, including tango numbers we requested. In the forward Phoenix Theatre the shows were at 7:45 for the late seating diners and at 9:15 pm for first seating. Here the singers and dancers of the Afro Arimba Production danced and sang a couple of very high quality shows. The only dud in the theatre productions was day eight where they presented the voices and faces of Michael Kelley - vocal impressionist. Most of his impressions sounded like a bad Elvis and his Michael Jackson number was somewhat offensive. But day eight was also Italian night where everybody is encouraged to dress up in red, white and green which I think replaces the old toga nights which Costa Mediterranea used to do on their Caribbean runs a few years back. Day 7 evening theme was White Night and Day 3 was Tropical Party Night. We did not use the gym or the spa area. Spa packages could be had at a reasonable price, which would be nice when the weather is poor. Fortunately, we had extremely beautiful weather with no rain. All the beaches visited were excellent, with the exception of the public beach at Ochos Rios, Jamaica which was silted and murky, but otherwise pleasant enough. Every port had easy access to taxi and bus stands and usually four or six of us would share a ride so booking excursions on the ship isn't necessary. We also like to carry a couple of pool noodles to the beach so we can find our friends and each other if there's a crowd. Our inside cabin 1224 was just below the Grand Bar Elettra, exactly 39 paces back from the forward staircase. No noise, no children heard, no engine vibrations and plenty of extra space because it was a family cabin with pull-out couch and upper berth that could fold down over the sofa bed. Our friends in cabins 6391, 4274, 7282 and 8354 all said they had wonderful stewards and good locations so my guess is there can't be many bad cabin locations on this ship. We booked this cruise during the US November Black Friday Sales when prices were rock bottom. Usually we like to cruise out of San Juan, Puerto Rico for our winter vacation, but this 10 day cruise was less than half the price of similar 10 day itineraries offered on Emerald Princess and HAL's Noordam, both departing from Ft. Lauderdale the same week as Costa's Luminosa from Miami. Try to avoid Miami airport on busy cruise weekends. Fly in one or two days early and explore the South Beach area. Saturday morning disembarkation was slow off the ship - not because of anything Costa did, but because the US Customs get so bogged down dealing with aliens in transit who can't seem to fill out the declarations properly. The TSA searches at Miami airport were slow - half an hour in line and total chaos which is so ironic in view of the many Americans who complain in the Cruise Critic Forums about slow embarkation and disembarkation procedures when in fact it's mostly government bureaucracy and not cruise line procedures causing all the delays. If you do book a cruise on Costa, bring your friends and family. Italian cruises seem to be very much about eating dinner with friends and very family oriented. Grandpa and kids and all the aunts and uncles seem to join up on this type of cruise. If you are a less gregarious English speaking Canadian or American and don't enjoy dancing and music, then book on Carnival or NCL, not on Costa or MSC which is the other Italian line. Most hygienic cruise lines - as reported in the WSJ in January. These cruise lines haven’t failed a CDC sanitation inspection in the past 10 years. Cruise line Number of inspections Inspections with perfect score Costa 30 37% Norwegian 143 28% Oceania 26 27% Disney 48 21% Crystal 31 16% Seabourn 38 5% The cleaning of the ship was always meticulous. Rinse buckets were different colour than the wash buckets and they were always set down on paper mats. The reviews that complain about how the buffet stations on the Lido Deck always seemed to be closed don't mention how thoroughly the closed food stations were being cleaned and re-cleaned all the time. If you paid attention to the Today (the daily programme) it was always listed as to what time the last station would be open until. ie: Forward left side station open for breakfast until 11 am. I rate this ship five stars in all categories.   Read Less
Sail Date: December 2013
Everything negative that I read & worried about never came true. We are Canadians & after Oasis of the Seas last year, Costa did not disappoint. There was lots of water ( jugs of it ) at the dining room table. We could get free ... Read More
Everything negative that I read & worried about never came true. We are Canadians & after Oasis of the Seas last year, Costa did not disappoint. There was lots of water ( jugs of it ) at the dining room table. We could get free water any time in the buffet. I even bought a light that sterilizes tap water for the cruise after hearing the nightmare reviews but never needed it. Our daughter had the room attendant provide 2 wine coolers of ice twice a day to have hers cold. The produce was fresh, always ripe, plenty of it & great the last day same as the first. I have followed a raw diet in the past & it would be easy to do on Costa. Good bang for our buck ...Dec 2013 we paid less than $50 a day per person & got $50 ship credit each besides being upgraded to 4th floor balcony with clear view. The staff totally, absolutely knocked themselves out to be accommodating. Especially at our table we were entertained by magic tricks, jokes & pranks for the kids ..always things like like putting 4 extra desserts in front of them or hiding requested strawberries under piles of ice cream for the preteen. She loves hot chocolate & got all she wanted, made in front of her without asking during every meal for 9 days. Three cakes with names came for father & son birthdays in our family. One lunch we didn't get back in time & at supper the several of the diningroom staff showed emotionally how they had missed us & lots of hugs. Our daughter has lost count of her cruises & after back-to-back cruises all winter her family are quite demanding & accustom to the best of service. It was her first time with Costa as well & she was continually impressed in the dining room. For food, Costa topped my experience with Carnival & Royal Caribbean hands down. Our family during embarkation brought fruit, a lg bottle of soda pop, & electric hair straightener as well as other food through security. They gave each room a good sized fruit cake as gift (Xmas) to take home. One couple didn't know of the room service fee & had a surprise at the end because it is $7 per person even just for coffee or 1 thing. We just carried drinks from the buffet for our room. The moral of the story is if you do room service once in a while at least choose wisely to make it worth while. Mini golf was $5. for 1/2 an hour. 3 D movie with special effect sensory & moving chairs is $8. There was a built in charge of $11 US gratuities per day per person but my daughter & her family had no problem arranging to pay staff on their own. They told Costa on the 2nd day & just signed a waiver. I have Celiac & those passengers on gluten free diet sit with their families in the front of the dining room getting very special treatment. The ship being Italian has great homemade pastas, sauces & pizzas even for me & homemade warm breads, buns, cookies, croissants, cakes & turkey stuffing. Lots of butter. Two complimentary big fruit bowls waiting for me in the room including papaya the first day, also free meal plates delivered to the room & bagged lunches on port days. The food on my special menu was delicious, flavored & presented just so. We all felt as if we were treated very special. Celiacs get free snacks from room service. Breakfast had all sorts of tasty juices, eggs done every possible way with all you can eat bacon & smoked salmon every day. We got some very exotic meals like all you can eat truffles, (mushrooms), foie gras. My family enjoyed plenty of seafood, shrimp, calamari, all you could eat lobster, steak, lamb, ribs etc. There was free wine -all you wanted served twice during the trip to all adults who wanted it & this was aside from any art auction or The only challenge was language barrier but as Costa gains more English speaking passengers cruising the Caribbean, this will pass. For now most people spoke Italian & French with other European languages with some Spanish. Less than 1/5 spoke English but crew & passengers smiled & laughed at our jokes & attempts to communicate with them. This was not because of the wheelchair but when I was off on my own as well. Passenger courtesy was good & no one ever butted in front of me. Our grand kids (12 & 14) were downloading language translators & making friends. Wheel chairs were available & we were allowed to take it on tender & off at ports & even out of the terminal to taxi last day. Very often when crew saw us they took over pushing the wheel chair. Our room was large (we didn't ask for handicapped but, the regular size was plenty large & comfy) The chair folded up fit in the room but it was allowed stored in the hallway as well. We had use of the frig from the first day onward. We didn't do the night shows much but did a craft project on board...they gave us T shirts to paint. My husband & i were greatly satisfied with everything & will recommend Costa & will likely sail Costa again. Thanks Costa for our wonderful vacation !!   Read Less
Sail Date: October 2013
I traveled with 3 girlfriends out of Barcelona and we were pleasantly surprised. I was hesitant to book after finding few reviews and quite a bit of negativity here on the boards on all aspects of both the line & ship. I have to say, ... Read More
I traveled with 3 girlfriends out of Barcelona and we were pleasantly surprised. I was hesitant to book after finding few reviews and quite a bit of negativity here on the boards on all aspects of both the line & ship. I have to say, we booked it for the value and tried not to set expectations too high, but were thrilled. We booked two premium balcony cabins that were very spacious and extremely clean. Our room attendants remembered our names from the first meeting (even though we don't go by what's on our passports) and always made sure we had everything we needed, including finding robes for all four of us, and allowing us to pass chairs over the side all to one balcony so we could sit together at night since due to the wind they couldn't open them to adjoin like the booking agent said we could. Embarkation was a breeze, although you don't get your sea passes there and it's not very nice, with no computers or fancy waiting areas. We were on board and in our cabins earlier than promised. We all bought the drink package & had assigned dining, which was great. Both our waiters were very attentive and brought us things to try without asking. The wine selection was great and they kept bottles coming if needed. The food in MDR was as good as I've had on Celebrity, Princess & Holland. I will say that the buffets lacked much variety, but were always clean, with fresh food, and some of the best pizza I've encountered on a ship. We seemed to be some of the only American women on board, but they did seat us at dinner between two parties that spoke English, one from UK and the other Australia. It seemed the crew all enjoyed practicing their English with us, then again, we're from the South, they likely had fun listening to us. I'll post about our excursions on the port of call boards, as we did all of those on our own and not through the ship. My only shocker, especially after the Concordia tragedy, was the lack of enforcement of the safety drill. We were given red cards along with our sea passes in our cabins, and our room attendants mentioned it to us, so we took our life jackets to our assigned station in the main theater. After more than 15 minutes of sales pitches in several different languages, pushing the spa, shops & shore excursions, we left. We did receive a letter on the 3rd day that it was mandatory that we attend the one as we were leaving Italy, our last evening on board, and we had to listen to the entire drill while packed like sardines at our respective muenster stations in all 5 languages. They took our red cards from us at this drill and didn't leave port until we were done. I can see how confusing it could become with so many different sets of instructions if there was a true emergency. Only truly negative thing we found, was the unfriendliness of the concierge desk. We had 3 occasions to need them, along with picking up our passports the last morning. The ladies there acted as if you were a bother to them each time we stopped by. Read Less
Costa Luminosa Ratings
Category Editor Member
Cabins 4.0 0.0
Dining 4.0 0.0
Entertainment 4.0 0.0
Public Rooms 3.0 0.0
Fitness Recreation 5.0 0.0
Family 5.0 0.0
Shore Excursion 2.0 0.0
Enrichment 2.0 0.0
Service 3.0 0.0
Value For Money 4.0 0.0
Rates 3.0 0.0

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