Sail Date: February 2015
Departed UK on February 1st for 14 night cruise, flight from Gatwick was delayed an hour and half but this did not inconvenience us, an easy check in and we were told we would next see our bags outside of our cabin. Dreamliner an ... Read More
Departed UK on February 1st for 14 night cruise, flight from Gatwick was delayed an hour and half but this did not inconvenience us, an easy check in and we were told we would next see our bags outside of our cabin. Dreamliner an excellent aircraft, at the last minute we opted to upgrade to premium economy for the outward journey, a very comfortable flight with a choice of menu and noise cancelling earphones however, after the return flight in economy I thought that this was an unnecessary expense as the seat/leg room in economy and the seats themselves were extremely comfortable, the only difference being no choice of menu and menu choice and noise cancelling ear phones. On arrival at Barbados we were taken directly from aircraft steps to ship and immigration formalities were carried out on board at the same time as check in (20 min max), the return journey was just as effortless, left the ship at 3:15pm for 18:45 flight, baggage taken from outside cabin previous night and not seen again until luggage carousel at Gatwick. Cunard & P&O can't match that Room seemed a little tired as did the bathroom but not to such a degree that would spoil our holiday, or put us of travelling on the ship again. Food good, Meridian restaurant very good, service excellent, waiters charming and attentive. Entertainment in Broadway Show Lounge very good on the few occasions we visited I do have a couple of grouches though, firstly, we travelled as a couple for the first week and were joined by six friends for the second week for which we though it would be wise to purchase the all inclusive package. We could not do this on booking in the UK, it had to be all inclusive for two weeks. Why? The cost of purchasing the package in the UK was £199 pp, on board it was £230 pp. Secondly, the quality of the drinks - not a decent gin and tonic for two weeks, the tonic was of the pump variety and was flat - I resorted to bringing a can of tonic from my cabin mini bar to the bar as they did not have this available in their stores We sailed on this vessel 2 years ago in the Red Sea and the drinks quality was far superior, I think the accountants have been busy. All in all we had a delightful holiday, value for money and Thomsons organisation for embarkation and disembarkation is second to none with no queing to get off for excursions. Read Less
Sail Date: February 2015
We have recently returned from a Caribbean cruise on the Celebration Ship. We have cruised before on the Dream and by comparison we found the cabins to be very basic on this ship. The staff we're friendly and helpful and encouraged ... Read More
We have recently returned from a Caribbean cruise on the Celebration Ship. We have cruised before on the Dream and by comparison we found the cabins to be very basic on this ship. The staff we're friendly and helpful and encouraged cruisers to have fun. We found the cruise shows excellent and the entertainment in general very good. The captains gala was a brilliant event which my partner and I enjoyed dressing up for and thoroughly enjoyed. The library was also a great resource to use, even for those who have tattoos. The Meridian restaurant and Oriental restaurant were deemed unanimously by our larger group as excellent for both service and food. Other guests were for the most very pleasant however it became obvious that some of the guests were clearly expecting a formal P&O experience on a Thompson budget and for the most presented themselves as if they had a permanent smell under their nose. As amusing as it was to witness the discomfort of the financial decline of the prolific snobs, ultimately their presence was not conducive to a "good time". They have what could be described as the 'Victor Meldrew syndrome'!!!!!! Apart from the disapproving guests overall we enjoyed the cruise immensely and would definitely return. We went with a larger group and I believe my comments reflect the views of all shaven head, pot bellied, tattoo'd, wasp chewing smoking bulldog members of our group....... Some of which hold university degrees, direct successful companies and all of which work hard and know how to enjoy themselves : ) Read Less
Sail Date: December 2014
Thomson Cruise – what a mistake to make. If you are thinking of going on a Thomson Cruise (on the Celebration) you should read this before booking, it will save you money and disappointment. This holiday was not a cheap holiday and we ... Read More
Thomson Cruise – what a mistake to make. If you are thinking of going on a Thomson Cruise (on the Celebration) you should read this before booking, it will save you money and disappointment. This holiday was not a cheap holiday and we had booked this early in the year to prevent disappointment. We departed on Sunday the 21st December 2014 and returned on Monday 5th January 2015. We had booked the Caribbean cruise on the ‘Latin Gems’ and ‘Caribbean Treasures’. There was a litany of problems as follows: 1. On arrival to our cabin (Deluxe - Promenade Deck) the sleeping arrangements produced a serious safety issue. The double bed was blocked at the foot of the bed by a six foot wide double sofa bed. When speaking to the cabin steward he found it difficult to accept the safety issue of climbing over the sofa bed, on one side, to access the side of the double bed. It was only on emphasising the safety issue and the risk of a night time emergency muster call that he conceded and rearranged the bed layout. Also it should be noted that there was little to no information about the ship and her facilities within the room. Not even a sheet of paper to make notes – now we know why. We did not even get a ‘do not disturb’ door hanger. As a final note about the cabin and quite a worrying one, we did not get our bed sheets changed until day 10. Not nice at all given the climate. 2. There were 3 formal nights during the cruise. One the first event we were given an early sitting that did not meet our personal preferences. Having spoken to the Maître D’hôtel that he changes these for us. I asked that the next two formal nights be the second sitting and he duly noted this for me. However, the next two formal nights we were given the early sitting and these had to be changed with some difficulty. Fortunately for us on the third formal event we arrived promptly as the arrangements were a ‘free-for-all’ dash for a table when you arrived. This night numerous (40+ people) were turned away due to overbooking. If this was, as advertised, an invite only sitting how could they issue too many tickets? The arguments that night from customers (and practically every night) at dinner are not printable but you can guess how they went. 3. We had booked the ‘All Inclusive’ (AI) package for this cruise and the sales team briefly explained that a few branded items would not be included on this. It seemed reasonable. When we arrived the drinks menu advertised which drinks required an extra supplement to be paid by the AI customer. Considerably more than we were lead to believe with some that we expected to pay for not requiring the extra charge. We even had to battle of wits over a drink that was advertised as AI price and the staff trying to charge us for it. When I finally got hold of a manager he told me that it was a printing error on their behalf (the asterix was missing from the menu) and that I must pay the extra. I demanded to see his manager. Having informed him that I was not responsible for the company’s error in printing, I had the right to have the drink I ordered with no additional cost. This was finally acknowledged and the drink was free. However this debarkle continued for a couple more days until they reprinted the menus. Oh, be careful, the free tea and coffee is not free in the Coffee lounge unless you ask them to go to a bar to get it. A further note, most of the time we had to chase the wine waiter to top our glasses up of an evening otherwise we would have only had a glass with our food. 4. We had a Christmas formal evening photo taken. When I went to look at it to consider buying it there was a rather horrid printing blob over my teeth. Taking it to the counter I asked why it had been displayed in the condition it was (we me looking as if I had black teeth) and asking what happened to quality control. I was looked at blankly for a few moments and then she offered a reprint and an extra photo free. So due to poor quality control it cost them more money than the sale of the photo. 5. Evening meal dress code was a farce. We were told the dress code for each evening, either smart casual or formal within the daily information sheet given. People arrived dressed how they fancied i.e. tea shirt and shorts. The dress code was not enforced and there were other eating places customers could go if they did not want to dress for dinner. So why declare a dress code? The very few of us that dressed accordingly (formal evening wear were outnumbered by those who did not). The standard has dramatically deteriorated. 6. The food – YUCK!!! No colour, no spice/flavouring, no taste. Basically it was a daily brownish something with other brown things and occasional carrots. It was sustenance not dinning. Out of the 14 meals I think I ate a couple that were passable but not brilliant 7. Towards the end of the first week we tried to book the following weeks excursions but was told that they were not available yet. I enquired why I could have booked them at home on line (but ran out of time to do so) but the ship could not book them now. The reply was that only one week at a time was available. I repeated that I could have booked them on line before I came but received a corporate type reply through vacant eyes. I gave up. The real reason we found out the second week was that they had put their prices up!! 8. The ships review stated that it had been refurbished in the last year or so. A better description would have been a partial refurbishment. The bathroom had been replaced however in doing so they had removed the washing line in the bathroom so you had nowhere to hang a wet costume. The bedside units veneer was badly damaged and it looked like an ancient damage as the wood underneath did not look fresh. Additionally the bath plughole frequently gurgled a foul smell and the toilet booked up. Although the cabin toilet was fixed quite quickly the same could not be said for the toilets in the public areas that were constantly flooded, blocked, wadding in water before you knew it and smelling. There was no speed at sorting these out and on more than one occasion on the ship I had to hunt down the loo that worked! 9. The ships windows were filthy too. On the Lido Deck and in the Lido Restaurant there was mould growing on the outside of the windows. Due to the salt on the windows you could not tell if there was a fog outside obscuring your view or just salt on the windows. 10. Staying with the Lido Restaurant, the material napkins on a daily basis were damp even when unfolding from new clean utensils. If you put the napkin on your lap you got wet. They were like this the whole holiday. 11. For some reason there were no toilets on the Lido Deck (deck 4). To access a toilet you had to walk through the Lido Restaurant dripping water wrapped in a towel. Where is the sense or hygiene in that? 12. Smoking was only permitted on deck 5 at the Lido. This was not enforced and people smoked anywhere they wanted outside on the promenade deck particularly close to the doorways so that the non-smokers had nowhere to go that was smoke free. Quite disgusting and bad for our lungs. 13. A final note. Our plane was delayed out bound and we arrived at the ship just after 7pm Caribbean time (11.00pm UK time) and we called to an emergency drill. This was purely for our plane passengers. It was appalling. The gent leading the drill just read from the notes at high speed and 2 crew members quickly demonstrated how to put on a life jacket. No attempt was made to ensure, as a passenger, we could actually put the thing on. The emphasis was on completing the drill so that they could weigh anchor and leave port probably before they incurred extra port charges. Was this a safe drill practice? Not in my opinion. As a final, final note. I fully understand the need to use the antibacterial hand scrub when entering food areas but given the poor hygiene state of the toilets it seemed a bit superfluous due to the bacteria spread in the toilets. I have never been on a cruise where I could hear people constantly complaining to senior staff (those in white uniforms) and nothing improved. Thomson Cruises just seemed interested in taking as much money from you as possible but giving as little back as they could. Was it value for money? GOD NO! Would I recommend this company? NO, do not have your holiday spoiled, go to someone like P&O who have a good reputation and where we would have gone if there had been a vacancy to take. I hope, as potential Thomson customers, this review has been useful.   Read Less
Sail Date: January 2014
My wife and I decided to try the Canaries cruise for her special birthday in Jan. We have been on three previous Cruises with Thomson's all of which we enjoyed,so had no hesitation in trying the Celebration. From the outset things ... Read More
My wife and I decided to try the Canaries cruise for her special birthday in Jan. We have been on three previous Cruises with Thomson's all of which we enjoyed,so had no hesitation in trying the Celebration. From the outset things were slightly different which should have rung alarm bells! We had upgraded to a bigger cabin on Deck 6 at an extra cost which was well worth it. We immediately went for something to eat in the Buffet Restaurant but we're surprised to find that instead of self service, we were being served by kitchen staff? Day one kicked off with a number of cases of seasickness, but it was on day three that the hygiene position became fully prominent! A massive outbreak of Novovirus had taken over the ship with 75% of people affected including crew and staff.Apparently this virus has been on the ship since December and despite numerous attempts to fumigate the ship this had been unsuccessful! I feel disappointed that Thomson's were aware of this but prior to departure for obvious commercial deasons it was not communicated to the paying passenger's. The potential risk to the elderly and infirm had not been taken into consideration and I feel the Company were somewhat negligent in their actions. (Whilst on the ship we experienced 3 different occasions of emergency medical assistance required.) On our day of disembarkation, the full ship was emptied of all passengers and some crew in order that the full ship could be fumigated and the water system emptied and sterilized! (This exercise has proven to be unsuccessful, as I witnessed first hand, passengers being sick all the way home on the flight back to Uk after spending last week on the ship, post clean up exercise!) Read Less
Sail Date: December 2013
Our first cruise on the Thomsons Christmas and New Year cruise. This was not a Christmas or New Year cruise there was nothing at all except for a carol service from 11:30pm to 12:00am, if it hadn't been for this you wouldn't have ... Read More
Our first cruise on the Thomsons Christmas and New Year cruise. This was not a Christmas or New Year cruise there was nothing at all except for a carol service from 11:30pm to 12:00am, if it hadn't been for this you wouldn't have even known Christmas or new year. The first week wasn't to bad but the second week they didn't want to know us. Every where you went photographs, selling wine packages, pay £9.95 to reserve a seat for Christmas and new year, what Christmas and new year ? We were all inclusive tries charging us £9.95 for a steak meal under the starts when we could eat inside for free. The night shows were the same ones over and over again it wouldnt have been that bad but the performers couldnt sing or dance. There was a comedian on each show it was the same jokes every night. The towels were grey and worn, the cloths the staff used to wipe the tables they never rinsed it out and the maps were filthy, no wonder there was a break out of the Novo Virus, even the staff had the bug and were working with the passengers. The cruise was just a 'Floating Butlins'. The only good thing about the entertainment was a group called 'Top Man' they were fantastic they need to get themselves off that ship as they are far to good to be working there. Also be aware if you go on this ship, do not leave your hand luggage in the room provided, there was only one girl looking after the room. i made the mistake off thinking that this room was safe and secure to leave my belongings in, i was severely wrong. I went and collected my bag and when i opened it i found that £400 was missing, my bags were then searched in case i had misplaced it but they did not do this in a private room they searched all my bags in the coffee lounge in front off the other passengers, i didn't get any satisfaction. House keeping person and security are a waste off time, no CCTV coverage in the luggage room which i found very convenient for the thieves on the ship. NEVER AGAIN THOMSONS.   Read Less
Sail Date: August 2013
We have just traveled on the Thomson Celebration for a week in August, we sailed in April of this year on the same ship. In the few months we have seen a big change, between cruise dates. It is now Platinum but I have to say it is more ... Read More
We have just traveled on the Thomson Celebration for a week in August, we sailed in April of this year on the same ship. In the few months we have seen a big change, between cruise dates. It is now Platinum but I have to say it is more Bronze !! Thomson have certainly lost the spark. We have cruised with Thomson 5 times now and always been impressed. But if this is the future then its a very sad future. Firstly the bar service is very poor we had to wait up to 45 mins to get bar staff then further waiting time to get the drinks, we even had to go to bars to ask for drinks to which you are blanked ! This is at every bar. The all inclusive drinks or rather as they are calling it now ...drinks package is poor. We pay 398 for 2 people for a week in advance and for this you get very warm, flat drinks. I witnessed several times while trying to get drinks that a can can do 3 drinks with the amount of ice put in a glass, if you ask for a drink without ice you get a smaller glass! In general you get left over flat warm pop that as been sat on the bar and once glass filled with ice there is not a lot of pop !! They keep changing what is included water as been missing for a while now but now they have taken of cans and they keep adding supplements to bar menu. Really a bad deal now. You might as well pay when you go and share a can with two glasses of ice and you would get better quality. Entertainment as now been removed from the Explorers bar so people who would have gone in there are now in Hemmingways , which can not cope at the bar and does not have enough seating. Where as before even though the ship was full you felt it to be spacious you now feel crowded. The 24 hr buffet restaurant as been stopped and while I understand that its a shame to waste food if no one going in to close at 2am is poor when the casino and some bars are only just closing, it really needs to be 3am. I have never been in at 2am and it be empty !! In general staff moral is at a low and where as before you were always smiled at and greeted with an hello you can be ignored. Cleaning was no way as good either in general you could see a lack of staff throughout. The entertainment is still very good and exceptional at times, although Steve the cruise director is a bit holiday campish. Lorna,Lewis and Gavin are brilliant and Top Men are fab. Thomson need to bring back what we were paying for , to upgrade the ship and take things away is wrong. Tea & coffee in room and flat screen tv really not needed , we need customer care back and re-look at the drinks package. Come on Thomson what are you doing ??   Read Less
Sail Date: February 2011
We're relatively experienced cruisers and although we have used Thomson before for beach holidays, had fairly low expectations of this trip. How wrong we were, this ship and her crew were excellent throughout. Booking at the last ... Read More
We're relatively experienced cruisers and although we have used Thomson before for beach holidays, had fairly low expectations of this trip. How wrong we were, this ship and her crew were excellent throughout. Booking at the last minute gave us a good deal and we upgraded to a deluxe cabin. As indicated, this was partially obstructed by lifeboats but with good views out to sea. Cabin size was good and a bath much appreciated by my Wife. Yes she is an older ship but very well maintained, exceptionally clean and crewed by the most friendly and polite people you could wish for, from the Master to the cabin and technical staff. Unlike so many other lines, there was always plenty of activities (historical talks, west end shows, comedian, bands, etc.) The entertainment staff and the shows were of a very high professional standard. We ate mainly in the waiter driven Meridian Restaurant where the service was exceptionally high standard. The food was good wherever we were. Because of the situation in Egypt, Ports of call were limited and the title 'Red Sea Magical Mystery Cruise' was actually the Master's description, we were always unsure where next. Thomson did a fantastic job in very difficult circumstances and arranged free trips to the Holy Land. Having been before we stayed on board and enjoyed freedom of an empty ship, but still with all the good services. The one organised tour we did complete was to Petra in Jordan. Don't miss this if you ever get the chance, it is a true wonder of the World. Couldn't fault Thomson at all for their arrangements and excellent and continually updated information. They even presented my Wife with a rose on valentines day (putting me to shame) Congratulations to all at Thomson for hel[ing us to have a brilliant break away from the cold and damp in England. Read Less
Sail Date: January 2011
Firstly when we arrived in Tenerife airport there was a coach waiting for us to take us to a hotel instead of the ship because we couldn’t board the ship as it was being fumigated due to an outbreak of Noro Virus, we thought Oh well at ... Read More
Firstly when we arrived in Tenerife airport there was a coach waiting for us to take us to a hotel instead of the ship because we couldn’t board the ship as it was being fumigated due to an outbreak of Noro Virus, we thought Oh well at least Thomson’s are doing something about it, but then we boarded the ship and after a few days realised that Thomson’s probably were at fault for the outbreak as the standards on board the Thomson Celebration were very poor. Firstly, the standard of food was terrible i.e. tinned fruit, stale bread, canteen standard sloppy hot food and poor quality deserts in the Lido Buffet, the service was that poor we felt like the food was being rationed, the staff were poorly trained (at one point we noticed one of the staff members crouched underneath drinks counter having a drink himself, I had to change my cutlery twice because it was dirty and the glasses used for cold drinks could have been cleaner. The service at the food pass was slow and the staff were disinterested, the attitude was take it or leave it, with no offers of any alternatives, sometimes the food was behind the scenes but none of it was on offer at the pass, one comment which was made to me by another cruiser was: “just ask if you want something in particular, they usually have it tucked away behind the scenes, I know, I’ve cruised with Thomson’s before, they have it, you just have to ask for it”. The Meridian Restaurant was no better by the time the food arrived it was luke warm. This is not the customer service we expected from Thomson’s! The ship was very noisy, tired, old and very creaky. I have cruised over 20 times in rougher seas than on this trip and never been sea sick, I was sea sick 3 times on this ship and the seas were not as rough, this ship was being tossed around like a toy dinghy in much calmer seas. We were both very disappointed with this cruise and will not be recommending or sailing with Thomson’s ever again, we can’t say that the cruise had any good points whatsoever. NEVER AGAIN!!!!!!! We complained to Thomson’s when we got back and they replied basically saying that all the feedback they had received from customers on the same cruise had been positive (basically saying we were liars) not really liars though when we look on different review websites and the majority of reviews agree with what we are saying!!! Read Less
Sail Date: September 2010
THE CRUISE LINE Expensive and nasty. We paid £1,000 a head including Thomson charter flight. We had to pay extra for: • A double bed • Room service including breakfast • Transportation at ports away from their entrances ... Read More
THE CRUISE LINE Expensive and nasty. We paid £1,000 a head including Thomson charter flight. We had to pay extra for: • A double bed • Room service including breakfast • Transportation at ports away from their entrances Mainstream cruise lines would not dream of charging for these basics. Ryanair you are being out cheapened! The itinerary had to be reversed for good reason [a public holiday in Jerusalem]. This would have been known for some time but the first time passengers were notified was on arrival on the vessel. This caused a great deal of problems for those that had made independent tour arrangements. Such inconvenience could have been avoided by a simple courtesy of advising customers sooner. Clearly good manners are beyond Thomson. THE VESSEL Substandard for a ferry let alone a cruise ship. It is very old; for instance hot water was not available for periods and the air conditioning only worked intermittently. This is not acceptable. I saw two staff lifeboat drills in a week [in addition to the mandatory passenger drill] and figure the crew have little faith in the vessel. In our cabin's bathroom the wc was stained because the enamel had been scrubbed off and the enamel was also missing from soap holders. THE CREW A very surly bunch delivering a very poor standard of service. They would not say good morning, they cut in front of passengers and at times it was far quicker to go to the bar than wait for service at a table. This is in marked contrast to other cruise lines. I suspect the reason for this is that their tips are included in the cruise price so there is absolutely no incentive for them to provide anything more than minimal service. FOOD Good in a works canteen sense! Steak and kidney pie and all day breakfast are not what I would expect to see as entrees for dinner! It reminded me of a night at my local JD Wetherspoons! ENTERTAINMENT Pathetic. Quizzes, bingo old 1970s game shows reminded guests of a Saturday night at the Wheeltappers and Shunters Social Club. The shows were a bad joke. The cast were on par with a poor local amateur dramatics society but in snazzy costumes. The funniest thing is that they think they are good! Well perhaps there is a TV show for them "Britain Hasn't Got Talent". THE CABIN Comfortable bed, plenty of storage, a tv screen that seemed to have been taken from a twenty year old personal computer. As previously mentioned, the bathroom was unacceptable. The towels were nearly as thin as tissue paper. It seems they were purchased at a cruise association jumble sale. BEVERAGES Expensive in comparison to pub prices but cheaper than other cruise lines, Thomson offers an expensive all in package but for many drinks an additional charge was still payable but if you like cheap and nasty draught Heineken or John Smiths and drink twenty pints a day go for the package. Thomson also work another nasty con with beer. They say they are selling you a pint [568ml] but in fact you only get a half litre [500ml]. Beware. THE PORTS Excellent. Worth taking the cruise despite all the failings of the line. FELLOW PASSENGERS Many first time Thomson cruisers shared my views on the failings identified but most passengers seemed to not only be repeat Thomson cruisers but also repeat Thomson holidaymakers. Having started at Blackpool, they progressed to Butlins and then to Torremolinos with Thomson and now they are loyal Thomsonites and prepared to happily accept whatever is put on their plate. OVERALL We enjoyed the cruise despite of the cruise line and its vessel. As I said before, we went to some fantastic places. Thomson have carried on from where they started packaging sub-standard accommodation in Benidorm to a clientele that don't know and don't want to know any better and this is a surprisingly large niche market. If you are slightly discerning or live south of Watford Thomson are unlikely to be for you unless the itinerary woos you like it did us. There are far better cruising experiences at better prices to be had with other lines. Read Less
Sail Date: December 2009
My fiance booked this cruise by chance - we needed a holiday - he'd just come into some compensation, so we thought we'd try something new. We chose the red sea as I am a bit of a sun worshipper and wanted somewhere still hot ... Read More
My fiance booked this cruise by chance - we needed a holiday - he'd just come into some compensation, so we thought we'd try something new. We chose the red sea as I am a bit of a sun worshipper and wanted somewhere still hot around the time of the cruise! Our cruise was a fly cruise from manchester, I wont go into details about the flight as I am not good with flying anyway, but things ran smoothly, with no delays (we usually have the worst of luck with delays). When we arrived at Sharm el Sheik airport there were thomson reps guiding us to the bus. It was probably an hour- 2 hours from landing until we were onto the ship. However the only complaint we did have was that we had put all our spending money onto my fiance's card as it uses a cashless system (a good idea) but when we went to register his card they advised us they didnot accept visa electron, so we then had to register my vard which had no money on it, and then had to phone home to get my parents to transfer all the money in his account into mine, as the ships internet connection didn't work on the first day! But once onboard our cabin was spacious and clean, with flowers, chocolates and champagne in there as it was my birthday mid cruise! They didnt cost the earth either as on some of the cruiselines. The decor and clenliness on ship was spot on too, it was like a 5* hotel!! Ages ranged from children to couples in their 70s+. What i particually liked was that there was an all inclusive option on drinks which we added at the time of our booking for about £100 for a week, which included most drinks apart from bottled/ imported beers. But there was always something to drink!! We are going on a princess cruise and are already weary of the price onboard, as an option like this is not fully available on the princess liners. The excursions were brilliant. Being in Egypt we had to go to Cairo and the pyramids and sphynx. We chose not to go in the pyramids just look outside which i regretted. It was good to see them and the sphynx - however dont think id go again, as they were a bit bland (what you see in the pictures is what you get!) But definatley worth going just to say youve dont it!! Also a word of warning: locals try and sell you things and buy you! My fiance was offered 2million camels and a chicken for me, which I found amusing although a bit intimidating when they tried stroking my hair!! Cairo museum is amazing, apolutly packed but well worth the visit! You need a few days to go round it though! We also went to Petra - again brilliant, i had no idea what to expect but i thoroughly enjoyed it! We also did quadbiking when we returned to sharm el sheik which was good through the desert! Dining was ace with a wide range of options, however we chose the buffet most nights as we are fairly fussy eaters and the restaurants are rather upper class, and felt we may not fit in, however when we did dine there we did feel very welcome! I would recommend Thomson to anyone, the service we recieved was on par to the bigger more expensive cruise lines at half the price. As i previously mentioned we are going on a princess cruise in october, and are already a bit nervous. But Thomson were brilliant!! Well Done :) Read Less
4 Helpful Votes
Sail Date: January 2019
We wanted to go home shortly after boarding the ship. The only good thing I can take from this cruise is that the majority of the staff are very helpful and pleasant as one has come to expect from Thomson/Marella cruises. Although in ... Read More
We wanted to go home shortly after boarding the ship. The only good thing I can take from this cruise is that the majority of the staff are very helpful and pleasant as one has come to expect from Thomson/Marella cruises. Although in the minority, there were enough loud, drunk and foul mouthed party goers to ruin anyone's cruise. They made one hell of a noise in the early hours of the morning in the corridors. Drunk couples fighting and swearing at each other, loud drunks up at the bars, Broadway show lounge and out on the decks. Compared to other cruises there were just too many incidents for this to be a one off. It appears that this itinerary and low cost cruise has the ability to attract the above mentioned people unlike other cruises I have been on. The walls separating the cabins are paper thin. We were inside cabin so got constant noise (snoring, coughing, couples having sex, flatulence, opening and closing of drawers etc) coming through the walls on all four sides including the corridor. The cabin doors have a gap and let in all the noise and light from the corridors. The onboard entertainment was in my opinion well below average and musicians repeated the same songs night after night. The food in Lido's and the Meridian was below average and the vegetables always overcooked. The wok in Lido's was terrible and the person operating that should take a few lessons from the guy who does it on the Dream. The lobster down in the Meridian on the first Captains night was tough and overcooked. In the Meridian the catch of the day was so soggy and tasteless and the same applies to the bacon and hashbrowns in Lido's. Having said this, one could be selective at the buffet in Lido's and come away with a few appetising portions of food. This was the first cruise I have ever done where I came home lighter than when I left. In summary, on days at sea there are some loud drunk people at places on the decks so one has to be selective where one goes. On days when the ship docks, which is most days, one stands in the breakfast queue with others who cough all over you and also the food in the vicinity, then one eats a below average breakfast then goes out for the day. When one returns then one goes to the cabin to wash up along with all your neighbours and you get a chance to hear them using the toilet, showering, having sex, burping, flatulence, listening to music etc. Then one heads out for an overcooked meal but is selective and walks away with a few appetising items on the plate as if one is on diet. After this one heads to Broadway show lounge, only to walk out halfway during a lacklustre performance or because some really drunk person is spilling their drink on you or others in the vicinity, yet continues to be served alcohol. So then, not wanting to go down too early one heads to one of the bars to hear the same musician/s singing the same songs they sang the night before. Then one cannot help but notice the loud drunk people and the continuous flow of well behaved people sitting down in the vicinity of the loud drunks then getting up and leaving without even finishing their drinks. After a beer one decides enough is enough and heads off to the cabin early only to be kept awake most of the night by your snoring, coughing, neighbour and of course the foul and loud mouthed drunks socialising in the corridors outside your cabin when returning to their cabins in the early morning hours. Read Less
Sail Date: December 2018
All went wrong from the flight we took 7 hours 30 mins to get to Malaga we sat on granada runway for over two hours. We have not long come back from this ship Marella Celebration well where do I start the ship has paper thin walls I ... Read More
All went wrong from the flight we took 7 hours 30 mins to get to Malaga we sat on granada runway for over two hours. We have not long come back from this ship Marella Celebration well where do I start the ship has paper thin walls I could here the people in the next cabin snoring it was so bad and you can imagine what it was like when people came back from the casino or late night drinking. Also you sat in theatre/ show and you can watch everything vibrate It’s so bad people say you get use to it you don’t the ship is so old her sister ship has been scraped off I wonder why do not take children on this ship for me I would worry about them all the outside steps are so steep. You could not get a sun bed unless you get up at 6am just not enough they say they remove towels but they don’t Food very basic in self serving restaurant. Safe in room £35 for holiday I have never paid for safe on any cruise I’ve been on before WiFi nearly £50 which most of the time it did not work Another thing i was not feeling well at the end of cruise found my blood sugar very high (34) can’t be certain but I don’t think I was getting Diet Coke Good bit is the staff sorry not for me would try the newer ships but not this boat you will be sorry if you book look at newer ships this one is over 35 years old and her sister ship was scrapped I wonder why Read Less
18 Helpful Votes
Sail Date: September 2018
Recommended by travel agent as smaller, more intimate ship for our first cruise. We upgraded at a further cost of £394 to a deluxe cabin as I’m a bit claustrophobic. On an all inclusive basis. (Turns out that it’s not fully inclusive ... Read More
Recommended by travel agent as smaller, more intimate ship for our first cruise. We upgraded at a further cost of £394 to a deluxe cabin as I’m a bit claustrophobic. On an all inclusive basis. (Turns out that it’s not fully inclusive and you can pay a further supplement for premium all inclusive! What a rip off)! Cabin layout was fine but the large bed was two twins, joined together and mattresses rock hard. Pillows inside cases weren’t very clean. Cabin steward worked very hard so no complaints about general cleanliness of the cabin, although decor is slightly dated. Our main problem was location of cabin! When booking, we were advised by tui that no deluxe cabins were available on decks 6 or 8 so we thought we’d be obviously be on deck 7. Upon arrival, we were directed to cabin 236 on deck 6 which was the first cabin through the doors from the broadway show lounge!! The shows didn’t generally finish until after 11.30pm and the noise during the shows was terrible. When passengers later headed back to their own cabins, not many spared a thought for anyone sleeping and were extremely noisy passing by our door. Needless to say we got very little sleep during the trip. We couldn’t even have a nap on an afternoon as the entertainment team rehearsed!! (I use that term lightly too!) Very amateur productions to say the least! Upon complaining to reception about the noise, we were told it was out of their control if guests were noisy late at night and ship was full so we couldn’t be moved. They didn’t appear sympathetic at all! Ship is very shabby and at best I would say similar to a 2-3 star hotel. Food in the buffet Lido restaurant was awful. Overcooked vegetables (frozen), tough unseasoned meat, dirty crockery, instant custard with dry puddings, tinned fruit, need I go on? The meridian restaurant tried harder and it was smart dress with waiter service. Staff were attentive and wine / water glasses always topped up. We almost always had to wait for a table (around ten mins) as I refused to share a table with fellow passengers. Why would I want to share with strangers?? (Linen tablecloths and napkins always clean but again the food was such a let down. Meat tough, lobster tail ruined by overlooking and vegetables stewed to death! I ordered turkey with the trimmings one night and the chipolata sausage was totally raw as was the roasted potato. Upon mentioning it to the waiter, he took my plate away and returned to say the chef agreed with my view! Someone could have had a nasty tummy upset if it had been consumed. We did use the spa onboard and must commend Harry on his fantastic hot stone massage. 2 intense, the singers in the Horizons bar were also very good but their show was interrupted on one occasion by a very drunken passenger! I agree with other reviews that the ship is well past it’s sell by date and should be out of commission and felt that tui couldn’t care about the enjoyment and quality of your holiday once they had your money. It was like Butlins at sea!! Never again will Tui take money from me. Read Less
3 Helpful Votes
Sail Date: August 2018
The ship is extremely dated and very shabby indeed. Its in a total need of refurbishment. Its such a mismatch. The vibration of the ship was terrible to the point where ladies earrings were swinging and glasses were shacking on the ... Read More
The ship is extremely dated and very shabby indeed. Its in a total need of refurbishment. Its such a mismatch. The vibration of the ship was terrible to the point where ladies earrings were swinging and glasses were shacking on the tables. Windows in the Lido Restaurant/buffet were extremely bad, very dirty and patched up where they needed mending......I could go on but I would be writing forever. Me and my friend were in a balcony cabin. However on day 2 of the cruise there was squeaking from two different areas of the ceiling. TUI obviously knew about this as there was bits of wood jammed between the ceiling and the wardrobe to stop the noise.. When I complained about this, they tried to say that I was the first to ever complain about the noise! Cabin was clean but extremely dated. Lots of wardrobe space. It was an OK size room. Lido - This was the buffet - I am a bit picky when it comes to food and to me it was substandard. Waiter Service Restaurant (Included in price) - Cant remember the name of this restaurant but it is on deck 4 - Waiters are in total confusion when its busy. Its certainly not silver service. On different occasions but each time eating at this restaurant there was always something wrong. For example, wine stained table cloths, water not given until half way through our food, Alcohol was the same, we were seated with no cutlery or if we were lucky some of the cutlery were present. Food was a bit hit and miss but it was OK for the price point. Marella/TUI are nowhere near close to food that I have eaten on other cruises. I suppose you get what you pay for. We only saw one show in the evening and that was enough, just a bit armature. The disco played the same music most nights. It was just recordings and no DJ. Service/Customer service on the ship was atrocious especially when you had a complaint. The reception/excursion staff try and make you feel that you are the problem. As mentioned above the cabin was squeaking and it was so loud that it was impossible to sleep. I had to request for someone to come to the room three times on three different days. When I had enough I complained to the reception and they then said they didn't have a record of my complaint and therefore I could not have complained.....Now is that Customer Service? The cruise itinerary had to be reversed due to weather and this did upset me as arranged meeting a friend in Malta. However I understand that due to weather etc itineraries would be changed but I was told by a member of staff at the reception desk that it was due to bigger ships paying more money to dock at certain locations and because the ship couldn't pay as much we were at the back of the queue! We went on two excursions one in Montenegro which was fine and worth the money and the other one in Sicily which would have been good value but wasn't. I understand that when you book excursions on the ship it is tough luck if you get bad weather. Well let me say the weather in Sicily was so bad, torrential rain , thunder and lightening. The local guide said that the ship said that the weather was going to be fine! Now with all that sophisticated machinery on the ship, is this really true? Anyway that's not the end of it. The guide stood outside a church shouting at the top of her voice in the rain thunder and lightening while a family were mourning taking a coffin out of a hearse. I asked her to stop but she wouldn't. Other people in our group were extremely embarrassed and either walked away or turned their back. By this time I was raging when I got back to the ship and the reply I got back from the manager of excursions was, wait for it........Other countries do not have the same traditions we have in the UK!!!! If that's not disrespectful, what is! I also wanted to comment that due to the adverse weather conditions that we should not have been climbing uphill due to the strong lightening strikes. She just said "You signed the booking form" Surely TUI have a duty of care to their customers. I just felt yet again that they put the fault back on us. Just one more thing, the tour guide wore sunglasses all the way through the tour, which was rude and even through we were in a bad storm. Plus no-one could understand her accent. Well as you can see we had two issues and it took six days to finally sort out. We received £250.00 in total off our onboard spend. Considering we were in a balcony cabin and we only got back 50% of our tour, I think it was unreasonable, especially having to chase them up everyday. So really we only had 1 night/day without hassle out of 7. We didn't bother with the drinks package as we like to drink branded alcohol and not the local stuff. Well I can honestly say that the Barcardi is really watered down. It was around £12.00 inclusive for two Barcardi and cokes, that's expensive for watered down drinks. I would like to see if TUI will reply to this. Lets see if they care! Read Less
7 Helpful Votes
Sail Date: July 2018
An expensive upgrade to a balcony cabin, first impressions was the damp and stained bedding, from mattress protector to sheets and pillows. Cabin very dated, shower curtain (why) with many occasions standing waiting for water to come ... Read More
An expensive upgrade to a balcony cabin, first impressions was the damp and stained bedding, from mattress protector to sheets and pillows. Cabin very dated, shower curtain (why) with many occasions standing waiting for water to come through, towels never looked clean and were rough to touch. When sitting anywhere on the ship to lying down there was constant vibrations from the engines and as we were on deck 9 it must have been hell for the lower decks. Food was okay, the lido restaurant just reminded me of the school canteen and even in the Al a carte restaurant my breakfast order was forgotten. Other restaurants were fine but they would be as you had to pay extra to use them. Not sure how often the pools were cleaned but there was often yellow scum floating on the surface with missing tiles and generally in need of major repairs. We had to throw away a bikini and swim shorts due to them being stained yellow from the pool. The sun loungers were dirty and torn. The entertainment was cheesy and boring due to the same show most evening which was just singing and dancing by the same guys. This ship is tired and in my opinion needs to be scrapped, it would be nice if TUI or Marella would contact with me as I have tried on many occasions to contact them regarding my expensive and very disappointing cruise. This was our first cruise and considering this terrible experience we would never cruise again. Read Less
2 Helpful Votes
Sail Date: February 2018
Our third cruise with Thompson, the first two very enjoyable, but this will be our last. If you want a time expired tatty ship and a company that wants to up sell the minute you are on board, this might be perfect for you. Upgraded to a ... Read More
Our third cruise with Thompson, the first two very enjoyable, but this will be our last. If you want a time expired tatty ship and a company that wants to up sell the minute you are on board, this might be perfect for you. Upgraded to a suite and inclusive drinks package. BIG MISTAKE. Suite: description - ‘view may be partly restricted by lifeboat’. Reality: hardly any view through two tiny windows, largely obscured by lifeboat. Very little natural light, dingey furnishings in shades of brown that made it a depressing place that we couldn’t use during the day. The lighting in the ‘suite’, (actually just a fractionally larger cabin) was so poor that even in daytime it was impossible to read a book unless right next to the window .The cabin noise was dreadful all night as the structure of the cabin creaked. Drinks package a waste of time, all the wine, red, white, rose, prosecco, of an undrinkable standard (previously very good), meaning that wine had to be bought from the special wine menu at full restaurant prices. Cocktails were frequently lacking the alcohol described - are the staff instructed to restrict it? THE TATTY SHIP! Oh my word, it just vibrated100 per cent of the time, even in port. When you look around you everyone is shaking in their seats, it looks like a ship of Parkinson’s disease sufferers. Even in bed you are stil being shaken. Nausea for the whole week and that had nothing to do with the action of the waves. Bad supervision of the sun beds at sea, people hogging beds all day with towels, most of the time less than 50 per cent beds occupied, while people were away for hours, hence lots of people couldn’t get one. AND THEN THE UPSELLING - starts the minute you are on the ship, £15 for use of your cabin safe, bad value excursions, £15 a day for internet that was patchy and could be used in reception or coffee shop, and the final insult, £2 a time for sickness pills that you only needed because of the ships vibration! Good point? The excellent, friendly, efficient, hard working staff (actually the only good thing about the cruise). Message to Tui Management: if your new business model is to rip off the customer with a sub standard experience and extract every penny you can from them while they are at your mercy onboard - you will get what you deserve. Among my family members we have between us 20 Thomson cruises. They have complained about similar attitudes on Discovery 2. You have seen the last of us, and advised our friends about our experiences. Read Less
4 Helpful Votes
Sail Date: December 2017
First of all this is not my first cruise my 3rd in the last 12 months Marella Celebration is a old ship and feels old passages are mostly 99 percent on all-inclusive and Are drinking most of the day and not even seeing the ports of ... Read More
First of all this is not my first cruise my 3rd in the last 12 months Marella Celebration is a old ship and feels old passages are mostly 99 percent on all-inclusive and Are drinking most of the day and not even seeing the ports of call. Let start of the food not the greatest food ever been severed on any ship lukewarm and just basic if you want to pay more and go to that paid restaurants then of course it ups its standards. Now the entertainment on board is where I have some real issues the leadership of the cruise director called Gavin is a lot to be desired when he's around the poolside doing games he makes ridiculous noises dogs other sounds and looks like a complete fool who is in charge of his team also I'm not a great lover of shows when you are never sure if the singers are really singing. The game show are great if you have been drinking all day and night because I have never had the pleasure of being to any holiday camps in the UK but I was told by most people sitting around me thats how they come across very poor and badly presented . The cabins are fine but any vibrations around the ship can be heard most nights. I will not be booking any more Tui ships in the future I understand that the company have new ships what I can't understand why they let This ship carry on in the fleet because it's a very poor example stay well clear of this company and its ships till they rethink their ships Read Less
4 Helpful Votes
Sail Date: December 2017
First of all this was my 4th cruise in the last 16 months and thankfully I know there are better cruise lines & ships out there. Straight away after the captains reception you know this cruise is not going to be normal cruising ... Read More
First of all this was my 4th cruise in the last 16 months and thankfully I know there are better cruise lines & ships out there. Straight away after the captains reception you know this cruise is not going to be normal cruising the captain speech which is the most boring and longest I've ever seen on any ship in 5 years of cruising starts what really is a very poor week. Because the man who is the figure head for the ship tells awful corny jokes about all members and officers of his team as for the entertainment Onboard the shows are ok if you are not use to other ships which have a band play along side the shows which you are never sure if the singers are actually singing or miming . The games shows are some of the wrost I have seen on any entertainment venue anywhere in the world if you are drunk or have never watched any telly for 20 years they would be fine but all I saw were the hosts trying as hard as they can to make the games look good. The cruise director a Mr Gavin Carroll make the most. Ridiculous noises I've ever heard all around the poolside when he is hosting a game somebody or some drunk must have told this is funny at sometime. I watch the cruise director talk to his team several times in a manner that would not be acceptable in any shape or form of any business and comes across as someone who only cares about how he is doing as a performer not his team. The meals onboad are very basic not what you come to expect from any cruise ship nothing that's going to get you excited about entering the dining room . Most passengers that I watched aboard the ship with my husband were either drunk midday or very drunk at night the ship comes across as something you would expect to see in Benidorm or some low-grade hotel in Europe if you are somebody that cruise before like myself this is one ship to stay clear off because it is not anything you would expect to see on any other shipping company very low grade food and hospitality. cabins on board are okay big problem is the noise of the vibration of the ship Read Less
3 Helpful Votes
Sail Date: December 2017
The only good thing about this cruise was the single cabin - food available without having to pay was extremely poor choice and quality - entertainment was terrible unless you were drunk which many on ship were due to all inclusive package ... Read More
The only good thing about this cruise was the single cabin - food available without having to pay was extremely poor choice and quality - entertainment was terrible unless you were drunk which many on ship were due to all inclusive package - I have sailed on many cruise lines but first time with Thompson or Marella as it is called now and never again !!! Complete waste of money and a Christmas ruined !! The hotel after cruise made up for the terrible cruise but then extremely bad check in experience and late flight - replacement airline and no information given by Thompson then they have lost my luggage made this a holiday from hell when I was looking forward so much for a relaxing and enjoyable christmas and new year holiday - should have stayed home and saved myself over three thousand pounds !! Shall never use Thompson or Marella again Read Less
1 Helpful Vote
Sail Date: December 2017
This cruise was the first for my partner and the third for myself. My partner has been put off for ever cruising again. This ship should of been weighed in along time ago, we were never told that the norovirus was present on the ship ... Read More
This cruise was the first for my partner and the third for myself. My partner has been put off for ever cruising again. This ship should of been weighed in along time ago, we were never told that the norovirus was present on the ship before we embarked, had we known we would not have went. You could not serve yourself at all to ANYTHING .. not even a glass of water. the food and service was terrible... over cooked / undercooked / small portions , it was awful, the waitress had a cold and was sniffing all over the place. they all looked miserable as hell and would ignore you most of the time. There was nothing to do on this ship due to virus even the pools were empty half the time. The excursions were expensive and all very samey, if you wanted to do your own thing there wasn't much going on in the ports obviously so you had to get cabs to get anywhere which is ok if you know where you want to go. The only thing that saved the day was the entertainment gang, they were fabulous and should be on a better ship as they are wasted on this one. Our inside cabin had paper thin walls and we could hear conversations and tv's on both sides of our cabin, at night the constant vibration of the engines did not let up and creaked and groaned all night long , the air condition was so bad that I felt I was suffocating by the early hours of the morning every morning, two days. before we disembarked I started to get a bad persistent cough and sore throat which developed into a cold and severe chest infection which spoilt the weeks holiday after the cruise, its the 4 jan 2018 as I right this and I'm still ill and only started to unpack today, we got home on the 28 dec 2017. I strongly strongly advise anybody to avoid this ship like your life depends on it...Thompson should be absolutely ashamed to advertise this old tub as a cruise ship, everything about it, its crew, amenities, restaurants etc is way over its sale by date... I could go on and on and on.... AVOID AVOID AVOID Read Less
13 Helpful Votes
Sail Date: November 2017
We have done over 20 Thomson cruises and although most of the ship particularly the cabins are tired we have always enjoyed the entertainment and cruise. This one was shocking....the entertainment team spent more time on deck 6 smoking ... Read More
We have done over 20 Thomson cruises and although most of the ship particularly the cabins are tired we have always enjoyed the entertainment and cruise. This one was shocking....the entertainment team spent more time on deck 6 smoking than they did entertaining, they put on a deck party that lasted 35minutes where they just all danced together and did not involve any of the passengers and when were in dock there was no entertainment at all on the decks. All the shows were poor and pretty much everyone felt the same way one of the comedians thought it was funny to tell homephobic jokes and although we are not gay it was very uncomfortable. We were at sea for 6 days and they did nothing extra on the decks, most people had to make their own entertainment. I could go on and on about how disappointed we were and in fact couldn't wait to get off the ship and come home. There was no sail away party and even when the outside decks were full with passengers no extra entertainment was put on. If this is the future of the old Thomson cruises now called Marcella we certainly won't be doing another one Read Less
5 Helpful Votes
Sail Date: September 2017
We are retired,we holiday at least 6 times a year and at the Glasgow cruise show in 2016 we were taken in by this cruise as it was somewhere we had wanted to go for years it sailed from a port only 90 miles from our home and we had a free ... Read More
We are retired,we holiday at least 6 times a year and at the Glasgow cruise show in 2016 we were taken in by this cruise as it was somewhere we had wanted to go for years it sailed from a port only 90 miles from our home and we had a free few week, so why not!. Departure was a farse. Massive 'Q's' o get into the car park and no toilets. No bus to take us to the ship [it was only 100mts away but we were not allowed to walk so had to stand in the rain for twenty minutes]. When we finally got on the ship our luggage was waiting for us and the cabin 203 deck 6] was quite spacious, plenty of wardrobe space and two windows facing the front [sorry 'Prow'] pity they didn't leek like sieve]. first night crossing the north sea was a bit rough, force 9 gale as we crossed the north sea, but we are experiences cruisers so woke up and had a hearty breakfast in the 'Lido' restaurant. . Had lunch in the meridian restaurant nice staff and food I would compare to 'Witherspoon's, Ok but nothing exceptional and dinner was the same as were all the meals we had there except the 'Escargot' which would put most french restaurants to shame as was the 'Red Snapper', so they do have some exceptional chefs. The 'excursions Sales Pitch' was a wonder to behold. It was done like a 'QVC' questions & Answer session with the cruise director and other members of his team telling us why it we would be so much better to go on the organized tour rather than doing it yourself. First stop would be Flam and we could go on the official Thomason Carriages for £98 English commentary and that if we went ourselves it would be 150, What they did not tell you was the 150 was Norwegian currency [10.6 to £1] which was under £15 and that all carriages were the same and all got the english commentary. It was the same for all other excursions, over priced and over hyped. on night two after the storm had subsided I noticed a very distinct vibration in the cabin to the point that you could not drink a cup of tea without spilling it. Morning three I woke up thinking I had 'Parkinsons' as I had the shakes [and it was not due to drink, if only it was] it was due to the shake in the ship and as we found out it was worse when the ship was docked and the main engines shut down. I gave Thomsons the benefit of doubt that something had come loose or got damaged during the storm and that is what was causing the terrible vibration that went right through the whole of the front of the ship. I have since found out that this has been reported for over twenty years on this ship. During the cruise I got more & more tired because of sleep deprivation because of sleep deprivation as did others. Reporting the vibration got lots of engineers looking about our cabin, but no improvement. Entertainment: the comedian who was on two nights was great. The entertainment team I believe this was their first cruise and it showed, bit like a secondary school concert,a bad secondary school concert. During the cruise when docked the ship was told to turn the music and sound down because we were causing sound pollution as the entertainment director thought it appropriate to make the ship sound like an 18-30 Benidorm Hotel ans all of these beautiful tranquil & peaceful Norwegian towns should suffer his choice of 'Garage Music'. We were in a church service in Stavanger Cathedral and all you could here was the music coming off Thomson Celebration and I felt ashamed to be one of the passengers. Overall the main crew are fantastic and hard working, but they have the most arrogant European officers I have ever encountered in 40 years of cruising. he ship and it's sister ship have been reported for the vibration problem for at least 20 years but Thomson [now renamed TUI] have ignored it. IMO the Celebration should have been scrapped long ago. Not only does it give you the 'Shakes' the so called 'Deluxe cabins' the windows leek. Over the next 12 months I have 4 other cruises booked already, Luckily none with Thomsons. And have they replied to my complaints? Not a word or acknowledgment in any form. Read Less
Marella Celebration Ratings
Category Editor Member
Cabins 3.5 3.8
Dining 4.0 4.0
Entertainment 4.0 4.0
Public Rooms 4.0 4.0
Fitness Recreation 3.0 3.4
Family 3.0 3.4
Shore Excursion 4.5 3.6
Enrichment N/A 3.3
Service 5.0 4.3
Value For Money 4.0 3.7
Rates 4.0 3.9

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