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2 Helpful Votes
Sail Date: May 2018
I’ve purchased my booking via Malaysia Harmony travel agent. Here are some tips for those who’re cruising from Port Klang to Medan, Phuket and Penang. Things to prepare before check-in at Boustead Centre, Port Klang: 1) Parking ... Read More
I’ve purchased my booking via Malaysia Harmony travel agent. Here are some tips for those who’re cruising from Port Klang to Medan, Phuket and Penang. Things to prepare before check-in at Boustead Centre, Port Klang: 1) Parking outdoor is RM10.00 per entry. 2) For any baggage bigger than cabin size, you’ll need to first check-in your baggage before going up to 2nd floor for check-in. Your baggage will be sent to your cabin door. Only cabin size baggage can be hand carry. 3) Pls print out your cruise Confirmation Slip and enclose with your original Passport for check-in. (if you’re checking in a big group, just get 1 representative to queue up). 4) Photocopied 2 copies of your Passport (page with photo and signature in actual Passport size, do NOT need to enlarge which you’ll use for embarkation at Immigration Dept.in Medan/ Phuket/ Penang. Original Passport will be kept upon check-in). 5) After check-in, you’ll each be assigned with a Cabin Card that you’ll use on board for all meals and purchases. Guest only needs to make payment for all purchases the night before disembarking in Port Klang. Pls proceed to Immigration checking and then board the ship. For wheelchair guests, pls ask Cruise Staff for first priority access. Things to do once boarded ship: a) Get the current day STAR NAVIGATOR from Reception counter to see what’s inline for today’s activities. There’ll be different navigators distributed to your cabin door everyday. b) Proceed to your cabin to leave your baggage. c) For those who want to have lunch, can proceed to the restaurants (before sailing): Ocean Restaurant (Chinese cuisine) at deck 4 (set menu but can refill with small buffet varieties). Four Seasons Restaurant (Western cuisine) at deck 4 (set menu with small buffet varieties). Marine’s Poolside (International cuisine) at deck 9 (buffet style). Spices restaurant (for Muslim/ Halal) at deck 10. d) Proceed to Galaxy of Stars at deck 5 to register for Gala Dinner as there’ll be limited seats for each restaurants. Overall it was a pleasant trip but there’re certain parts that SUPERSTAR LIBRA needs to improve that is refurbish the Inside State Room (deck 2) as it’s too worn out and all the bathrooms as well. Apart from room, meals are ok but International cuisine should include Japanese or Korean dishes and should have more varieties for Chinese vegetarian guests as my relatives had been having almost the same dishes in Ocean Restaurant everyday. Read Less
40 Helpful Votes
Sail Date: March 2017
We had low expectations for this cruise. We purchased it last minute and got a good price. The two destinations were Phuket and Krabi, Thailand. Pros: Great swimming pool, room was better than we expected for our budget rate, food was a ... Read More
We had low expectations for this cruise. We purchased it last minute and got a good price. The two destinations were Phuket and Krabi, Thailand. Pros: Great swimming pool, room was better than we expected for our budget rate, food was a little better than average, service was really good, ship entertainment staff were really nice, great deck for running laps (378 meters per lap) Cons: They advertise that they go to Phuket and Krabi, but they drop you off far away from anywhere you want to be. We had to spend over half of our money on taxi's just to get to a decent beach in Phuket and Krabi. We kind of wondered whether the cruise line is getting a kickback from the Thailand government to boost their taxi industry. Others have mentioned that this is a gambling cruise. This is probably true, but it also features alot of adult entertainment like strip shows, etc. We really would prefer to not even have this option aboard. Thailand is bad enough. The shore excursions were pricey. Read Less
15 Helpful Votes
Sail Date: August 2013
We had taken SuperStar Libra cruise because our children wanted to, they had quite good experience of the previous cruises (this is our sixth cruise, but first time on SuperStar Libra). To us, however, it was a disappointing cruise, we ... Read More
We had taken SuperStar Libra cruise because our children wanted to, they had quite good experience of the previous cruises (this is our sixth cruise, but first time on SuperStar Libra). To us, however, it was a disappointing cruise, we are left with the conclusion that the ship is basically a gambling ship, and the priority is to give passengers 'opportunity' to go to the casino. The whole Deck 5 is dedicated to 3 casinos, plus the main theatre. We learned later that is why from the first port (Phuket) to the second port (Krabi) the ship took about 10 hr, even though it takes only 1 hr plus by speedboat, the whole idea is for the ship to go to international water so that the casino can begin business! Also, we learned that while there are different pricing for different types of rooms, but maximum benefit goes for those who gamble or willing to join as member to gamble. Another problem is dining, there were three free-for-use restaurants: the Western Four Seasons, the Chinese Oceanic View, and the international buffet 'Mariner buffet' at Deck 9. The Mariner buffet, which provides the most varieties was the most popular. However, the dining experience there was messy and disorder. The staff just swiped your card to make sure you dont go to two restaurants for each meal, but did not care to do some 'crowd control', and so the whole place was overcrowded, full of people, and people and squeezing one another, and also very difficult to find a table to dine, it was a real disgrace to treat passengers this way! We were treated a bit like refugees there! The good thing is about the crew/staff, yes, generally they were nice, helpful and courteous. However, the offshore excursions offered were over-advertised and over-priced. Finally, about the boarding and disembarkation. It was like going through the immigration counter, but the disembarkation was poorly organized. They used a number system, but this was not preannounced or not well communcated, and disembarkation was painfully slow, those with the last numbers have to wait for hours and since passengers were not informed about the arrangement, all came with their luggage standing, or sitting on the floor, or leaning on walls, or pacing up and down. Certainly, the poorly organized disembarkation did not leave us with a good impression of the cruise, that has certainly been over-advertised! Read Less
SuperStar Libra Ratings
Category Editor Member
Cabins 3.0 3.8
Dining 4.0 3.3
Entertainment 3.0 3.3
Public Rooms 4.0 3.6
Fitness Recreation 5.0 3.2
Family 3.0 3.2
Shore Excursion 3.0 3.3
Enrichment 2.0 3.1
Service 5.0 3.8
Value For Money 4.0 3.5
Rates 4.0 3.3

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