Sail Date: September 2019
This was our first cruise and overall it was a great experience. Perfectly suited for this itinerary where you get a snapshot of each port. Weather was fabulous this time of year...hot and sunny every day. Ports were all quite congested, ... Read More
This was our first cruise and overall it was a great experience. Perfectly suited for this itinerary where you get a snapshot of each port. Weather was fabulous this time of year...hot and sunny every day. Ports were all quite congested, especially Santorini since there were at least 4 other ships in port that day. We did not purchase a dining package, so therefore only ate in the restaurants that were included in the fare. Overall the food was good quality and there was lots of variety, and lots of options. Inside room was as expected....very small but adequate for the time we spent in it. We didn't go to a single show at night so cannot comment on the quality there, however there was a great rotation of live artists in various parts of the ship that we did enjoy. The ship's "house band" was probably my least favourite, however the rest of the entertainers were top-notch. Service was excellent in all areas of the ship. Yes, there were lineups at the bars for drinks, but no big deal. Embarkation and disembarkation went very smoothly with little to no wait time. Biggest disappointment was that we missed our last port, Florence, due to mechanical issues. Instead of going to Florence, we went back to Civatevecchia for the day and overnight. Quite the surprise to wake up in the morning and find we are not in Florence. Norwegian offered a free shuttle to the train station for those who wanted to go into Rome, as well as a $100 onboard credit per cabin. Unless you go into Rome, there is nothing to offer in Civatevecchia, and the port itself is quite ugly. I would do this itinerary again as most ports were worth seeing again, with the exception of Crete. Not sure why they included this one...only there for 5 hours, the port city isn't worth seeing and it wasn't long enough for most excursions. Would be a great day to stay on the ship! Read Less
2 Helpful Votes
Sail Date: August 2019
My family chose this cruise because of the great selection of ports and shore excursions. Being able to see the history in Greece and Italy was utterly amazing. Between the food in the ports and the wonderful tours we took, the overall ... Read More
My family chose this cruise because of the great selection of ports and shore excursions. Being able to see the history in Greece and Italy was utterly amazing. Between the food in the ports and the wonderful tours we took, the overall experience was astounding. The ship, Norwegian Jade, was great- the staff was always smiling, friendly, and helpful. Shout out to my favorite bartenders Rushane and Mitch, Jhonny at the front desk who put up with all of our shenanigans, Isadora and Raissa who were so helpful every time my brother and I came in to the on-board gift shop to buy something, Dawid (David) who was incredibly helpful in assisting us with shore excursions and making incredible suggestions of things to see and do, and Adi, our room steward, who did a fantastic job keeping us comfortable in our room. Only a few critiques: I would have really liked the Jasmine restaurant to have more flavor to their food, for there to be a more traditional Spanish/latin dining option, and the family balcony room to have more space. Overall, the cruise/trip was incredible, making it hard to leave our new home away from home for 10+ days when it was all over. I would definitely recommend this cruise to anyone! Read Less
4 Helpful Votes
Sail Date: July 2019
21 July- We catch the 11.12 train from Rome to civitavechia (€4.60 each). We arrive an hour later and pay another 2€ to get the bus right to the ship, rather than push the bags along 2km of cobblestones. We board the Norwegian jade ... Read More
21 July- We catch the 11.12 train from Rome to civitavechia (€4.60 each). We arrive an hour later and pay another 2€ to get the bus right to the ship, rather than push the bags along 2km of cobblestones. We board the Norwegian jade within 10 minutes and are soon having lunch on board with a glass of Chardonnay. We do the lifeboat drill at 4 and are sailing away by 5pm. We see the opening show which is not inspiring, and do some trivia. 22 July- Sea day today, so I go to dance aerobics , ping pong and we play 3 different trivia, winning 2 and making many new friends. There are 2 different bands by the pool- a Latino one with great kudos but bad singer, and a Phillipino duet with an good singer! But they are all sooooooo loud!! The progressive trivia tonight is about American sports stars and we think we are pretty disadvantaged when the Americans start complaining that they are all obscure, in fact one is a picture of an American female soccer player that played 10 min in a reserve game. They get so angry its like a mutiny and the poor Chinese host doesn't know what to do, but promise better questions tomorrow! After dinner we do the battle of the sexes game which I play in, then see the production show called blazing boots, which is a mess of unknown country and driving songs with hard choreography done well. Trouble is they tried to link songs that just don't work, and the singing is only ok. 23 July- Santorini. We play a quick trivia at 9 before getting the first tender to the old port ( the advantage of being a gold member) where we pay 15€ to get on a large boat and go around the coast to Oia, then back to Fira by bus. When we arrive it's a little crowded and we see the amazing vistas by walking around the small town. Many Europeans and Asians have worn their best clothing (big flowing cotton dresses) and spend hours posing for pics at beautiful locations. We see the famous windmill houses and the blue roofed buildings and then the crowds of 4 cruise ships hit and it turns unpleasant in the tiny overcrowded cobble streets. We try to catch the 1pm bus to Fira, but it's stuck in traffic and can't get through, so we don't arrive there until 2pm. We walk around the village here ,all built along the cliff top, see the cable car that carries people up the hill, but decide to walk down the stairs , pass many people coming up on the biggest donkeys ever- some must be crossed with draught horses! We go by the pool for a late swim, some more trivia, dinner, the true or false game and a Scottish singer concert. 24 July- Piraeus. We thought we would like to see the Athens riviera today, but there is no scooter hire and the hop on and off bus won't work as we would have to do the Athens city loop first, then meet with the Riviera bus which is only hourly. There is no tourist office around, so we think about bus 80 direct from port to the acropolis, but we can't get info on the return trip. So we opt to walk the 3km into Piraeus from our pier ( which is the farthest). We ask for directions many times but eventually find the metro station and buy tickets each way for € 1.40 with trains every 20 min. We know to get off at Monastika station, but the sign says another word and the station master said 7 stops and it's only been 5, but I realise at Odeon we have gone too far, so we catch the train back a stop. As soon as we exit the station we see the Byzantine church in the plaza and are very close to the roman agora, which we walk around.( though after turkey they look like incomplete ruins) .We then head for Adrian's gate and see many other historic ruins and churches on the way. We go to the base of the acropolis but don't go up today as we did this last time, and walk back along the narrow streets to the flea market and then catch the train back from Monastika station. We walk more directly back to the ship this time, and enjoy a beer/ wine with a late lunch and tired feet after another 14km walking day. Tonight's trivia is on strange animals so most are Australian so we win, then have dinner at the Chinese before seeing a Glen miller tribute played by the jade band. 25 July - Mykonos. We are shuttled by bus for the 5 min drive into town and start by walking around the very windy old port, with its white houses and azure sea. It is a maze of metre wide streets with tiny vans trying to pass pedestrians .We find the area they call little Venice which is medieval old houses with shuttered balconies overlooking the sea. Most of these are now restaurants with St Mark’s square prices to match. We wander up the hill to take the classic Mykonos shot of the old windmills on the hill. We decide to hire a 50cc 2 stroke scooter (25€ for 3 hours) and we soon find out why he asked if we were experienced riders as no normal person could handle the super touchy throttle and poor brakes. The bike whines with a ring ding ding around to some beautiful beaches including Kotfos and Ornos which are opposite each other on a little spit. We ride up the hill and around to paradise beach which is where many from the boat have headed to for the day (30€ for 2 sun lounges and an umbrella). It's pleasant enough now but we can see at night it has over 100 speakers and spotlights...living hell! The rooms are small, basic and aimed at the 20s crowd. We ride back via Pinkys beach and a few more that have over 100 foot boats moored near. We return the bike, though he can't find my licence for a while and we get back boat quickly realising that there is little to do on these islands other than lay on the beach, eat, drink and shop. Tonight we see the production cast do a Broadway cabaret, and a visual comedy show- of which both are underwhelming (but we do win beers of the world trivia with help from our Italian friends.) 26 July- Rhodes- Now this is my sort of port...within 5 min walk from the ship you are at the edge of medieval town, surrounded by high walls with many majestic gate entrances. We enter through St Catherine's gate (go me!) and walk through the perfectly maintained old buildings, easily imagining the knights of St. John strolling here. We walk up Sokratous Street, which is mostly shopping, then see the mosque of Mustafa pasha and a high clock tower. We buy a 10€ combined ticket to access the close sights- a 14C church, the archaeological museum (which was a 15C hospital in which the architecture is much more interesting than the exhibits) , and the grand masters palace. This sits at the top of a fully medieval street called the knights way, and houses architectural exhibits on the ground floor, and has more rooms with furniture etc on the top floor- all 3 are worth seeing and make the ticket great value. We then walk out of the old town via the water and see another harbour guarded by 2 dears on towers next to St Nicholas light house and tower. We see many beaches including Elli beach that have crystal clear water, but it is a steep rocky entry to the water and quite windy, so we walk back to the old town where Glen realises his wallet is missing. He thinks he brought it but isn't sure, so we go back to the boat to check through everything, and it's not there. We walk back into the tourist office that had Wi-Fi to cancel his credit card as he is convinced he has been robbed. We were going to have a swim on the beach just near the ship but are now both hungry and thirsty .Back on to the ship, and our extra wallet hunt has bumped our 11km day up to 15km.. We then get changed for the pool, and he finds his wallet in another pocket of the shirts he is still wearing arghhhh!! Afternoon and evening trivia and a spa fill the afternoon before another production show based on Havana (again random unknown songs) and the 60 seconds to win it game. 27 July- This morning we dock outside the tiny town of Chania in Crete for just a few hours, so we skip brekky and get the local bus (€3.40 return) in by 7.30. We visit the old local markets with their fresh meat, including rabbits with the fur left on the feet and many skinned lamb heads?? We again see old synagogues, Catholic Churches, mosques and Greek Orthodox all within a few streets and built between the 13 and 19 th centuries. The most interesting is the unique shape of the Kioutsouk Hasan mosque built in a renaissance style with flying buttresses on a dome roof. The Venetian harbour and lighthouse are picturesque and there is an old Fort right on the corner. We wander again through the tiny cobbled streets and pat the many cats before returning the 20 min to the ship by the bus. We are moving again by midday so read, listen to music, swim and play games through the afternoon. We see a great French acrobatic show tonight after we play a music mania game and win blow up guitars?? 28 July- We play shuffleboard and morning trivia as we don't dock until lunchtime at Valletta in Malta. As we enter the harbour we see amazing forts and cathedrals all around and realise this is 3 cities in one. But we settle for a walk around Valletta and are stunned by its history and beauty. We get a tourist walking map at the dock and catch the lift up to the town for 1 € and arrive in upper Barrakka gardens. We look at the thick Fort walls and the many canons all around and love the view of the water and other cities. We do 14km walking around the Castillo, St James and johns bastion, the royal opera house the triton fountain, grand masters palace and many more. Unfortunately it is Sunday afternoon so the famous St. John cathedral is actually closed, as are all the churches. We walk through the steep lanes and down to the ferry crossing, passing old buildings constantly. It's the first day I haven't brought swimmers with me and we see such enticing water! We do the whole loop including Fort st Elmo and the lower gardens, then find the only open church, which is the shipwreck church of St. Paul and it is stunning. It has a crypt and decadent decorations and has two strange artefacts- the wrist bone of St. Paul from when he broke it in Valletta, and part of the plinth from where he was beheaded in Rome. It's in a quiet little backstreet but is a real gem. As we approach the ship in our loop back we see gondola type boats doing tours of the harbour for 8€ and crossing to the other side for 2€, which we would have done if it was earlier as it looks great. We sail out as the sun has just set and see the wonderful old buildings all flood lit, before another show with the singer Lilly Jane. 29 July- We are off the boat soon after docking in Messina, Sicily as we would like to visit Taormina, a hillside old town with a 2000 year old amphitheatre and pretty buildings and churches set near steep cliffs and blue sea. We catch the inter bus there (€4.30) which leaves next to the station ( a 10 min walk from the dock) at 9am, passing through some interesting and dirty areas , and arrive up in the village around 10.15, though the bus is way too big for the tiny roads and it's a hair raising trip up the final hill. We don't go the theatre as it's 10€ and an hour wait, so decide to walk the Corso Umberta which runs through the town and has most of the historic buildings and churches on it, ranging from the 11th century. When we reach the end we can see Mt Etna really well, including pockets of smoke leaking out. We then catch the cable car down (3€) to the bottom of the hill where there are amazing beaches including isola Bella, and Mazzaro where I have a lovely swim in the floaty water and explore the ruined castle and its secret entries from the water. The whole area is just stunning, but we look forward to the return train journey along the water’s edge, which doesn't disappoint (after getting another local bus to the station). We get back to Messina with time for a quick wander to a few sights including the church of Santa Maria del Anna which looks a little like a mosque, the huge and grand cathedral in piazza del duomo, and happen to be there right on the hour to see a small movement of the mechanical clock in the bell tower, which has its main performance at midday. We are really pleased we didn't take the offer of a taxi at the start of the day which only offered an hour in Taormina as so much more time is needed, and the train and bus were easy and cheap. More trivia, food and a feature violinist tonight. 30 July - We dock at 7 in Naples, so leave early as we plan to travel to Sorrento. We ask at the tourist information about ferries as I have read they travel there, and she just says she doesn't know, and gives us a poorly photocopied map of Naples which is so pale it's not readable. We walk to the ferry terminal just beside the port, but it's so crowded we get no help and there are ticket windows to everywhere but Sorrento, so we decide to take the train. We walk the 4km to central station, but then find out it's a metro line so we could have caught a closer one to the port, but we catch the 9.10 to Sorrento for €3.50. It's interesting passing mount Vesuvius and hearing the many unusual train buskers, including a family where mum carries the speakers playing piano accordion music, the son has a Turkish drum and dad proudly plays the tambourine...not worth a tip. The train is very slow and not air conditioned so we at arrive 10.30. Very hit and ready to get off. We wander around the piazzas and cathedrals then walk down to the marina, where we find there is a return ferry, but it's at either 12 or 2 and it's more expensive. We see the sheer cliffs with fancy hotels on top and the many beach clubs right on the water (that really doesn’t look that appealing). We catch the lift back up to the other end of town and stroll some more, and realise we have seen enough, so run down the steps to catch the 12 o'clock ferry which we find is not €26 each, but for 2. We sit topside and watch the coastal scenery in the breeze as we return to Naples, where we have a walk around the churches , opera house and glass roofed shopping mall before boarding the ship. Swim, Trivia, dinner and the best show we have seen called elements, combining the production cast, gymnastics and magicians. 31 July - We dock at Livorno today at 9 and most people are going to Florence, but we decide we need more than a few hours in Florence so we opt for Pisa. All must pay 5€ to get out of the port area as you are not allowed to walk. We are the 3rd ship here today, and plan to catch the € 15 bus straight to Pisa, but by 9.10 when we get off, the buses are booked up to 11am, so we catch a local bus € 1.40 to the station, and catch the train (only 20 min and €5.30 return). We walk through the old streets admiring many churches and buildings from the 10 to 13 century, most open for a quick look inside. We see grand piazzas with highly decorated buildings then the huge cathedral, tower and Baptisma, all in white stone with the finest decorations carved throughout. Large crowds take their pics with the famous leaning tower, and we look at walking up it, but it's a 3 hour wait as tickets are very restricted (17€) and it's a bit pricey. You can see the cathedral for free in a scheduled ticket, but again this is not for a few hours, so we opt to pay the 5€ for the Baptisma , and you get the cathedral for free anytime. Both buildings are ornate and stunning. The cathedral has huge paintings throughout from the 15 and 1600s, an exposed saints tombs, as well as a golden ceiling and stunning carved pulpit all nearly 1000 years old. We walk back to the station via different roads, and almost as great scenery including a cute church on the edge of the river. The train soon comes, and we bus it back to the shuttle stop, then the ship...it all takes around 1 hour. One last afternoon of sun, swimming and trivia before we swap our game and trivia winning tickets for prizes. 1 August- we begin the long journey home , with a bus to the airport direct from the port( 20€ ) , a few hours wait, a 6 hour flight to Dubai, more hours wait and a 14 hour flight to Sydney. Read Less
2 Helpful Votes
Sail Date: July 2019
We are in Canada, so we flew in Rome 2 days early to ease the time change and visited Rome at the same time. Embarkation and disembarkation were a piece of cake, they were well organised; we followed the instructions and everything went ... Read More
We are in Canada, so we flew in Rome 2 days early to ease the time change and visited Rome at the same time. Embarkation and disembarkation were a piece of cake, they were well organised; we followed the instructions and everything went well. We had a cabin with a balcony. This is not a huge cabin but it has everything one may need and lots of space for clothes and stuff. For us, the size was sufficient. We bought a 4 restaurants diner package before we left and we picked the restaurants and nights on the first day. All the other meals were taken at the buffet style dining room. The restaurant packages evenings need to be coordinated with the excursions one is buying: if you come back from an excursion at 1800, you don't want a reservation at the same time. The food was great (the Steakhouse is fantastic for a great steak), everything is clean and the staff do everything they can to assure a great meal experience. Great entertainment and I like the fact that there were great musical acts early in the evening. Services were great. All the staff are doing an excellent job. The biggest problem I had was with the internet. I bought a unlimited social media for two for the 11 days. It cost me almost $300.00 CAD. For that kind of money, I thought I was going to get top quality internet: I did not. I got slow and unreliable wifi. Big let down. We took 4 excursions and they were well organised even if at some times, I was left wondering if I got my money worth. The company run the outfit in a very professional manner and I will be looking at them first when I decide to go on my next cruise. Read Less
4 Helpful Votes
Sail Date: May 2019
We picked this cruise because of the itinerary. We appreciate Free Style cruising but we miss some of the special treatment you get from having the same table every night and the food quality outside the "Specialty Restaurants" ... Read More
We picked this cruise because of the itinerary. We appreciate Free Style cruising but we miss some of the special treatment you get from having the same table every night and the food quality outside the "Specialty Restaurants" is a little disappointing. Our room was very nice and the the refurbishment of the ship was certainly evident. There was no port guide, no port talks, no shopping/dining guide, not even a map of the port. The crew and staff were very friendly, attentive, and professional. Absolutely no complaints regarding the service and treatment we received. There is one NCL show we've seen twice and walked out on twice, Blazing Boots with "innovative choreography" it's really more like a Western strip joint. We purchased one ship tour and it was very well done. We used alternate excursion options for the other ports. This is our 8th NCL cruise and we look forward to number 9. Read Less
1 Helpful Vote
Sail Date: April 2019
The highlight of our cruise was the excursion to Pisa and Tuscany. As far as Pisa is concerned, that was disappointing and a lot of walking. Tons of tourists and not much to see. However, the Tuscany part of the excursion was the very ... Read More
The highlight of our cruise was the excursion to Pisa and Tuscany. As far as Pisa is concerned, that was disappointing and a lot of walking. Tons of tourists and not much to see. However, the Tuscany part of the excursion was the very best. Imagine sitting out in the open in a vineyard at a long table with 20 or so strangers. Then imagine many bottles of white and red wines and some excellent food. Conversation picked up quickly and suddenly there were 20 friends enjoying the view. On the way back, our guide, Sara, had all of us slightly intoxicated cruisers singing Volare and pretending we were Dean Martin singing "...when a moon hits your eye like a big pizza pie.....". Well worth the money. The bus tour of Lisbon was disappointing. Everything seemed to be closed. You will either love or hate the early Vatican tour. You meet at 7:30 and stand outside for over an hour. You then fight the other 40,000 people (yes, that is how many people visit the Vatican every day and it seems like they are all inside with you at the same time). Tour guides are very good but it is a lot of walking and by the time you get to the Sistine Chapel you will be ready for a cold beer. Food on the Jade is not bad. The best food by far is at the Bistro. Cagney's can be great sometimes and mediocre the next time. The buffet provides so many options so if you don't like something then there is always something else to try. Seating is rather limited at times. Read Less
Sail Date: April 2019
Transatlantic cruise was wonderful, so smooth. Dining, as always was very good. We went to several specialty restaurants, they were all great. Carney’s Steak house was fantastic. Entertainment was a little disappointing after seeing ... Read More
Transatlantic cruise was wonderful, so smooth. Dining, as always was very good. We went to several specialty restaurants, they were all great. Carney’s Steak house was fantastic. Entertainment was a little disappointing after seeing “Blue Man Group”, “The Legends”, and Electric guitar group on our last Transatlantic cruise. Need to ramp up the talent! Activities that I enjoyed were the MJ Thriller dance class and cupcake class as well. Service in O’Sheehans was horrible, staff was not well trained. Shore excursions were great, we did a few on our own as well. Excursion that we really enjoyed included a lunch in a Tuscany Winery, it was fabulous. Our last night on board after 25 days was wonderful as we enjoyed music in the Atrium. We returned to our room to put our suitcases out in hall for pickup. However after turning over our luggage the nite before debarkation-13 pieces of my clothing was stolen from 2 cases. The thieves had plenty of time to find what they liked-they actually paired items to create outfits! 13 pieces would require a couple shopping bags to cart off. I believe they were taken overnite in NCL storage, where was the security?? Plenty of time for these thieves to steal from me! Very angry, and getting thru to NCL Cust. Service has proved fruitless. I have always been very comfortable turning over our bags to NCL the nite before debarking, that feeling of security isn’t there anymore. I have to provide receipts and more paperwork. Not to mention shop for a swimsuit, favorite jeans and other missing items. Very disappointed!! Where was NCL security?. This is a huge inconvience and lots of time spent on this. It doesn’t help that Customer service doesn’t have your back - they never answered phone call about this. It has been 2 weeks now and we have not heard from NCL with an apology, a security report or any communication regarding our loses. Read Less
1 Helpful Vote
Sail Date: April 2019
My wife and I had done a transatlantic cruise on the Breakaway last April, but our travel companions had to back out due to a late medical problem. So we decided to get together this year and do it again with everyone being healthy ... Read More
My wife and I had done a transatlantic cruise on the Breakaway last April, but our travel companions had to back out due to a late medical problem. So we decided to get together this year and do it again with everyone being healthy again. The cruise left from the Brooklyn Cruise Terminal, which is a bit hard to find, and is not really an inviting place to sit and wait for boarding instructions. However, once on board, everything went well. We had lunch in the Main Dining Room (MDR) and proceeded to our cabin (a mid-ship mini suite on Deck 11). We met our cabin steward, and have him a small cash tip to ensure good service. We never saw him again, but I must say that he did his job very efficiently and our cabin was always clean and made up after breakfast and turned down each evening. The cabin was comfortable with lots of storage space and nice verandah. Food onboard was of very good quality. We ate in the Alizar dining room a few times and found it noisy and cramped. The menu there was always identical to the menu in the MDR. My biggest problem was with the shortage of variety from day to day. Appetizers did not often change and the main entree page, while being different almost every day, often did not appeal to me. Having said that, the food was well prepared and always arrived hot. Servers varied from VERY attentive and friendly, to almost indifferent and slow. One evening in the MDR, we were seated in a corner and almost forgotten. In order to make the 9 PM show, we had to get up and leave before dessert because the server was incompetent and brought the wrong items. But, for the most part, service was good. We did enjoy the wide variety of buffet items for all three meals. Breakfast was as one would expect, with all the usual offerings. The burgers and pizza at lunch were always well prepared. Lots of great dinner items, with a different cuisine highlighted each evening. Entertainment and shows were of varying quality. We did NOT like the Cruise Director, Claire Booth. She is British, and had a nasty habit of affecting a snooty accent when making public announcements which drove us nuts! We did not find her outgoing, as has been the case with other CDs we've encountered. She did a daily TV show on the ship's system with here assistant Fabi, which was painful to watch, almost as bad as watching Hoda and Cathie Lee on NBC. The productions shows were of high quality, but we've seen better on other ships. The compulsory illusionist act was somewhat boring. However, the comedian, Tony Daro, was laugh-out-loud funny. In addition, a vocalist-violinist, Greta Salome, from Iceland was unbelievably talented. Most amazing violing work I've ever seen. We found out later that she is a violinist in the Iceland Symphony Orchestra. They are lucky to have her. Won a few bucks playing slots in the Casino. Stayed as far away from daytime gambling opps such as "Deal or No Deal," as we learned last year that it is nearly impossible to win at that game. The casino had limited table games of the usual variety. There was plenty of stuff to do onboard during the sea days and the initial six days at sea during the crossing went by pretty quickly. Having the Unlimited Beverage Package made it a lot more enjoyable as we could have a drink at any time without worrying about the cost. Bartenders were always friendly. Always ordered my Aperol Spritz with a double shot of Aperol and never had a problem asking. Ports of Call were excellent. Our first call was at Ponta Delgada in the Azores. We were there last year, so we opted to walk around the town on our own. Enjoyed the Farmers Market and an outdoor meal at a sidewalk cafe. Second call was in Lisbon, Portugal. We had our own private guide and she was great. Showed us the city, as well as heading out to the town of Sintra. I can't recommend this town enough. It was wonderful! Had lunch i the seaside town of Cascais before returning to the ship. BTW, all of our shore excursions were booked on our own and we never had any problems returning to the ship with plenty of time to spare. Next port was Cadiz, Spain. We left the ship and immediately headed inland to Sevilla. Our guide took us through the Alcazar (incredible!) and then we spent some time at the Feria (an annual fair in Sevilla in May). Unbelievable costumes and displays! The drivere who brought us back to the ship was really nice and gave us a short tour of the city of Cadiz before we got back to the pier. After another day at sea, we arrived in Barcelona. We'd been there a number of times before, so we opted for a private tour of Montserrat. This is an impressive mountain with a monastery and cathedral on top. Very impressive. Excellent British-born driver/guide here and he knew his stuff, which made the day go very quickly. After Barcelona, we stopped in Cannes, France, and had an all-day tour of Cannes, Nice and Monaco. Our guide was so much fun. She took us to the village of Eze and the Galimard perfumery there. Then on to Monaco and Monte Carlo, where we actually won a few Euros in the beautiful Casino Monte Carlo. This was our favorite port call. Next, on to Livorno, where our driver met us in town (we took the ship shuttle bus--for 5 Euros per person--and noted that lots of passengers just ignored the ticket salesperson and hopped on the bus without paying and no one stopped them at all). We went to the small towns of Siena and San Gimignano. Lots of medieval stuff to see there and we had a very nice time. Finally, we arrived at the end of our cruise in Civitavecchia (the port for Rome). Disembarkation went smoothly and our driver/guide met us at the pier. We had booked a port-to-airport transfer with a three-hour included tour of Rome and the tour was wonderful. We had all been to Rome before, but our driver took us to places in Rome that we had never experienced before (along with the usual stops at the Colisseum, Roman Forum, Trevi Fountain, etc.). A great way to end our vacation. He took us to the airport and we said "Arrividerci, Roma" to end our 14-day journey. Read Less
Sail Date: April 2019
We left out of NY which was great since we are from upstate NY. This made our trip very easy. My only comment about leaving out of NY is that the seas are rough on the Nothern Atlantic first half of the year. First and last day were ... Read More
We left out of NY which was great since we are from upstate NY. This made our trip very easy. My only comment about leaving out of NY is that the seas are rough on the Nothern Atlantic first half of the year. First and last day were rough at sea even for those that are not prone to seasickness and have cruised before. Getting on and off the boat was very easy. We exprieanced a small delay getting off at the end of the trip but it was to be expected with 2000ish people getting off the boat in a small window of time but I still felt it was fast and organized. This ship was georgous and the rooms were very clean and well kept. You can hear your neighbors but I feel that is to be expected as well in close quarters like these rooms are. They had a lot of entertainment, a little bit for everyone. All crew were helpful and happy. Our stateroom steward was wonderful and was always there for whatever we needed. Kudos to the crew on this ship! We did excursions at all stops, I reccommend doing the excursions provided on the ship, they are organized and ensure you are back in time for embarkation, one less thing to think about. On our last stop to Bermuda we were there for two days so we did our own thing, there are many options at all ports to do so. We did not travel with kids but there was much to do for them on board. They seemed to love the "camp" that they did daily. My only negative on this trip was the food served for room service and the buffet. I hate to say but it was awful (only edible items were the made upon request omlets and the salad). If I had any advice, go to the complimentary resturants and stay away from the buffet and pack snacks, snack on board are expensive (as are to be expected). The food in the sit down resturants was good and we did not dine at the fine dinning spots becasue they were always full. Helpful hint; pre-book your reservation for the fine dinning before cruise even begins or in the first day getting there otherwise you will be waiting or have to eat at 10PM. Overall, this was a great first cruise experiance! Read Less
Sail Date: April 2019
Very nice 10-day cruise to the Bahamas and Bermuda. It was done over Spring Break and so there were lots of young kids running around and screaming. The seas were angry the first two sea days and also the final sea day. Pretty rough with ... Read More
Very nice 10-day cruise to the Bahamas and Bermuda. It was done over Spring Break and so there were lots of young kids running around and screaming. The seas were angry the first two sea days and also the final sea day. Pretty rough with some people getting sick. I have seen a lot worse. The weather at the ports and beaches was great. Not too hot. Horseshoe Bay Beach in Bermuda would be a nice beach except that it was way to crowded and commercialized. As always, the food in the specialty restaurants was excellent and the casino was fun. We sailed out of Brooklyn instead of Manhattan. I prefer the Manhattan cruise terminal. Also, departure out of Brooklyn was way too late - at 10:30 PM. I prefer a departure time around 5:00 PM. One thing I missed on this cruise is the photo kiosks that let you take your picture and send it via email anywhere immediately. Many other Norwegian ships of the Jewel class have them.i Read Less
Sail Date: April 2019
We caught an 11am shuttle from our hotel to the port. By 12.10 we were upstairs and waiting to board. We didn’t realise when checking in we required our ESTA which was packed in our suitcase. Thankfully they let us board anyway. We were ... Read More
We caught an 11am shuttle from our hotel to the port. By 12.10 we were upstairs and waiting to board. We didn’t realise when checking in we required our ESTA which was packed in our suitcase. Thankfully they let us board anyway. We were on board by 1pm. We met our cabin steward the day we embarked and we saw him at least once if not twice a day. Our cabin stewards service was great. We only ate in O'Sheehan's once on Embarkation day. We didn't have trouble procurring a table. I was dissapointed O'Sheehan's don't serve the chicken tenders anymore. Our first day at sea we ate lunch in the Grand Pacific Restaurant after we attended the Meet & Greet. I wasn’t fussed by the lunch options and wouldn’t choose to eat lunch in the restaurant again. The remainder of our lunches we ate in the Garden Cafe and we always found enough options to eat. We ate dinner in Alizars every night. We almost always arrived for dinner at 7pm and at least half the time we had a 20min wait for a table. Magnums was a great bar to spend the time whilst we waited for a table. The bar staff in Magnums were fabulous(very entertaining and prompt service). The food in Alizar was great and service was almost always outstanding. The day we were traversing the Panama canal we were upstairs by 5am. We had planned to be outside on deck 13 but by the time we made it upstairs there were already too many people so we settled on a 2nd row seat on the port side in Spinnaker instead. A fortuitous decision we were very glad we made when it started to rain. We had pretty awesome views of the locks including an LPG tanker coming the other way. Before we completed the crossing I went down to Deck 7 to get an up close view of the mules (towing trains) and the walls of the lock. We had two tender ports(Gatun Lake, Panama & Puerto Limon) but only one where we had to line up for tender tickets. I was in line for tickets by 8.10(for an 8.30 pickup) and I was about 50th in line. We just missed out on tickets for the first tender but were two of six who managed to get on the first tender at the gate. We booked two tours through NCL (Gatun Lake and Harvest Caye) the remainder we booked independently. My original tour of the Mayan ruins of Nim Li Punnit (8.30) was cancelled and I was moved to a later tour which meant I wasn't able to spend anytime checking out Harvest Caye. I utilised the gym most days. A couple of times I used the pool and the spa. The temperature of the spa was perfect. I wasn't impressed by the DJ who played in Spinnaker. The dance floor would be full and he would stop playing the song half way through. On our second night I came across Dave McHugh a guitarist from Newfoundland who was amazing. The venues where he played were always packed and standing room only. We elected to be in one of the last groups to disembark, disembarkation was VERY slow. Read Less
1 Helpful Vote
Sail Date: April 2019
This was our third trip to Panama via Norwegian. We traveled as a group of 5 couples. There was a coast guard inspection on the day of our embarkation which slowed the process down, but in general it went smoothly. We feel that the ... Read More
This was our third trip to Panama via Norwegian. We traveled as a group of 5 couples. There was a coast guard inspection on the day of our embarkation which slowed the process down, but in general it went smoothly. We feel that the cruise director is the heart of the ship, planning events and making the ship fun and entertaining. Unfortunately, our cruise director was not that good. The cruise was very low key and lacked a really happy vibe which Norwegian is known for and what we experienced on other cruises. The food did not meet any of our expectations. The buffet offered the same food quite often and the desserts very rarely changed. Specialty dining we would consider as being the worst. The only one we all enjoyed was Cagney's We avoided the main dining room because it took a minimum of 2 hours to get out, and the food was sparse. We all noticed it was difficult to understand many of the crew and vice versa. The entertainment in the Magnum lounge was very good and the Elements show and Jeff the Juggler were great. The games shows with our cruise director were awful. Leaving the ship was painless and we were out of the terminal in a timely manner. In general, in spite of the few shortcomings, we all considered this to be a very good cruise. Read Less
Sail Date: April 2019
Choose thus iteniary to do Panama Canal in less than 2 weeks. Got off at every port, some were amazing, Panama canal is an engineering marvel, but took all day, be prepared. Costa Rica, amazing jungles, only issue on ship was planning of ... Read More
Choose thus iteniary to do Panama Canal in less than 2 weeks. Got off at every port, some were amazing, Panama canal is an engineering marvel, but took all day, be prepared. Costa Rica, amazing jungles, only issue on ship was planning of activities, they had painting events (that you paid for) in same lounge as balloon folding, painting had no microphones, but balloon instructor did. Dis embarkment waa chaotic beyond any other cruise.. Very disappointed. They let those that used a stair case not instructed too use, to exit endlessly. While those that follows directions were left piling up in tight hallway. Food was tasty, service was impeccable, iteniary was unique. Private island was beautiful, pool enormous, beach beautiful, but jelly fish warning. Cute little shops. On ship have to collect signatures for trivia, n other games, n at end of cruise trade in for gifts, missed the presentation, so never got to trade in progress report Read Less
Sail Date: March 2019
This was our second time sailing on the Jade. It was an okay experience for us, but unfortunately, our experience with the photography studio and one employee, was so unpleasant that we won’t return. Its quite “scammy”. They say no ... Read More
This was our second time sailing on the Jade. It was an okay experience for us, but unfortunately, our experience with the photography studio and one employee, was so unpleasant that we won’t return. Its quite “scammy”. They say no sitting fee, but the photos will set you back $400 for ONE picture and as high as up to $3000. We were somewhat harassed prior to even boarding the ship by a photographer about booking a session and he proceeded to call us 3 times within an hour once we boarded the ship. We even joked about it feeling like a telemarketer. We finally booked a session with a different photographer, but when we went to purchase the photos ended up speaking with the original photographer we had met and he was VERY rude I think because we had booked with someone else? We went down to purchase our photos ($1899, which is ridiculous anyway) and ended up not purchasing any photographs because he was so rude to us and we just couldn’t believe we were about to spend that much money and he was speaking to us so poorly. Total disappointment and its a horrible memory from our cruise. After 11 years of cruising with NCL this is the first time we have ever gotten off a cruise with absolutely no photos at all. Save yourself some $, time and the risk of being treated poorly and just use the photographers around the ship and steer clear from the photography studio. Le Bistro was the best restaurant, with the best service. The painting classes are fun, but make sure you register early if you want to participate as they get filled up very quickly! Make all of your dining reservations prior to boarding or you will have a hard time making reservations once you're on board. There was a Neil Diamond tribute that was very good and a piano player who was also very talented. The children’s club was good and my children enjoyed going, but the program really never changes much so if you’re a frequent cruiser it gets boring. Unfortunately, be careful if you are a latitudes member. NCL does not do a good job at giving you things that you should be receiving. We had to ask for everything. We are Platinum Plus so we get little things like water bottles etc. we had to ask for them. We should have gotten chocolate covered strawberries which we never received. The photo discount does not apply to the photo studio (keep that in mind) it doesn’t state that ANyWHERE. Read Less
2 Helpful Votes
Sail Date: March 2019
I have never cruised Norwegian and they came highly recommended. There were MANY teens and kids on board making it impossible to get Deck Chairs or even a place to sit on pool Deck. While having an international crew was wonderful, they ... Read More
I have never cruised Norwegian and they came highly recommended. There were MANY teens and kids on board making it impossible to get Deck Chairs or even a place to sit on pool Deck. While having an international crew was wonderful, they had extremely poor command of the English language making communication very difficult at times. Our cabin steward was awesome, very attentive and thorough and made the cruise wonderful kudos to Marvin for being a special part of our cruise. The issues I had were very minor but somewhat annoying when you pay that kind of money. I did my homework and planned my own excursions which were not disappointing at all. The food on the ship was second to none and I never had an issue at a bar, I was always served immediately and the drinks were not weak at all. Our cruise director Jacky was phenomenal and energetic although many of the staff often made negative remarks in regard to their salaries, Norwegian and even some of the guests. The entertainment was top notch for the most part although often times the better entertainers were scheduled in venues that were too small, leaving no seats while others played larger venues with many empty seats.Overall great time but I would not be opposed to trying other Cruise Lines Read Less
2 Helpful Votes
Sail Date: March 2019
We chose NCL because we had traveled on the Spirit a couple years ago and wanted to take our teenagers on a special trip over Spring Break. We had a total of six people - one mini-suite and one inside cabin. We opted to not do the ... Read More
We chose NCL because we had traveled on the Spirit a couple years ago and wanted to take our teenagers on a special trip over Spring Break. We had a total of six people - one mini-suite and one inside cabin. We opted to not do the specialty dining this cruise (as we didn't think the kids would fully appreciate it) and have our special offers consist of shore excursion credits. POSITIVE: Amazing entertainment/shows each evening. We were all so impressed! NEGATIVE: The smoking policy needs to change on NCL. The ENTIRE, and I mean ENTIRE, sixth floor was overwhelmed with cigarette odor because it is allowed in the casino and the doors were always open. Sometimes this spread through decks seven and five, as well. It was quite bad and an area through which we needed to walk to attend the shows. POSITIVE: Entourage Teens Club - lots of activities and the kids LOVED it. NEGATIVE: Groups of teenagers congregating on the stairs and other common areas when it was closed. Perhaps they can hang out in there during the day? POSITIVE: Steward attentiveness - he knew our names from the very first day! NEGATIVE: We'd never had a mini-suite. Other than the full bathtub, I'm not sure it should qualify for more than a balcony room. Also, we had reserved a mid-ship room and were clearly in the aft portion of the ship. Fortunately, none of my new cruisers got seasick. POSITIVE: The buffet had selections that changed daily and there was more variety than I remember on the last ship. NEGATIVE: The buffet was closed for up to 1 1/2 hours at a time and with our odd shore excursion arrival/departure times, we often arrived and weren't able to eat! While they told us to go to the Topsider's Grill, it also was closed at times. Yikes! NEGATIVE: The ice cream machine was broken off and on throughout the entire cruise! Major bummer for teenagers. POSITIVE: Most shore excursions. Really great experiences (mostly). NEGATIVE: Shore excursion in St. Lucia was TERRIBLE. In fairness, the shore excursion staff had warned us of problems but we booked it anyway. Unknown to us, they sent one of their staff incognito to check it out and tour with us. I didn't know this until I went to report our complaints with the tour. Also, note that they credited our accounts with 20% of our payment for our problems AND it appears they've removed that shore excursion from their list of availability! Read Less
1 Helpful Vote
Sail Date: March 2019
We sailed on the Jade, which was our 3rd sailing on this ship. The first time, it had just come to TX from Asia. The service was less than desirable, and the ship needed refurbishing. The 2nd time we sailed on her was this past ... Read More
We sailed on the Jade, which was our 3rd sailing on this ship. The first time, it had just come to TX from Asia. The service was less than desirable, and the ship needed refurbishing. The 2nd time we sailed on her was this past November, the unlucky sailing when it broke down and we were stuck in San Juan until we got flown back to Miami on a charter plane. They say the 3rd time is a charm, and it actually was for us as we had a great experience this time. The ship is very nice inside, with warm neutral colors replacing the very bold, bright colors of several years ago. The ship was always very clean, regardless of what part of the ship we were in. The service and friendliness of the crew was for the most part outstanding. We had wonderful service in the Alizar from Solange, and our room steward Vanessa was great. The food was good, however, the main dining room nightly menu seemed to not be as good as on other sailings we taken with NCL. Cagney's was good, as it always is. We also dined at Moderno, and the service was not as good as what we've experienced in the past. They were busy, however, we were short silverware and tongs, it took 10 minutes to get the sides brought to the table even though we'd already had 3 different meat selections offered. The bar service could be stepped up a bit, especially in the casino. Many times there were no servers to be found in the casino - even when they weren't busy. Many in the casino complained about the lack of service while playing at a machine. Some of them would just wander by - without asking or saying anything at all. The line at the Pit Stop at times was very long, and sometimes the servers working in that area were not friendly at all. With that being said, we did have very good service in both of those areas by 2 particular servers when they were working. Overall, it was a very nice trip. The entertainment was great, as it always is on NCL. Still love NCL, but really wish that they would step up in a few areas. The islands were beautiful, weather was great, and we met some really nice people! Read Less
1 Helpful Vote
Sail Date: March 2019
Not too much to do, shop or to see. Because of that, I went to the Jacuzzi and sauna almost every day! Food was just ok, when you travel in the big ships you have too many options, here are so restricted, for example no real ice cream ... Read More
Not too much to do, shop or to see. Because of that, I went to the Jacuzzi and sauna almost every day! Food was just ok, when you travel in the big ships you have too many options, here are so restricted, for example no real ice cream station, just the machine, just the vanilla and/or chocolate. Cagneys always its a must, the food was awesome, as always, and the service too. Le Bistro, always good, food was wonderful. La Cucina, below average: slowly, they didn't offered cheese!!! Cabin, Mini Suite, was sooo spacious and with tons of space (we were 4!). I loved the illuminated mirror! My son really enjoyed the bathtub. As I read in the boards, this time I requested an iron, and it was so helpful! The illusionist and his assistant show was super, my kids were in shock with the final number. We really enjoyed all the ports, we will loved if we can stayed more in Puerto Rico, we arrive late. And it would be nice to stop by in our way back to Miami a couple of hours in Great Stirrup Cay. Read Less
Sail Date: March 2019
We chose this ship based on the destination and port of departure. Embarkation and disembarkation were smooth and uneventful. The layout of the ship was a little disjointed. There was almost always seating at the bars and the shows. ... Read More
We chose this ship based on the destination and port of departure. Embarkation and disembarkation were smooth and uneventful. The layout of the ship was a little disjointed. There was almost always seating at the bars and the shows. The specialty dining was impossible to get into if you didn't already have a reservation. The shows were all very good. Not great, but very good. The shore excursion we talked about was not worth the money for sure. Mostly sitting and little real exposure to the island. (Volcano tour St. Lucia) The Bar Staff, was great at The Mixers/Magnums, only marginal at the great outdoors. The Cabin was small but comfortable, more than enough room for how little time we spent in the room. The balcony fit us well. We would take this ship again if the itinerary fit our needs. The food in the restaurants was very good, but the deserts were iffy at best. Read Less
Sail Date: March 2019
We chose this cruise length and destinations to avoid Spring Break crowds and see new destinations. We were two couples mid 70's and mid 60's. We chose Norwegian because of their easier dinner dress rules and we chose the Jade ... Read More
We chose this cruise length and destinations to avoid Spring Break crowds and see new destinations. We were two couples mid 70's and mid 60's. We chose Norwegian because of their easier dinner dress rules and we chose the Jade because of its medium size. One of us was having trouble walking without a cane before the cruise, so we rented a wheel chair just in case. We used NCL wheel chair assistance in boarding and disembarkation...both went very well and were very helpful. We got to the port at about 11:30 and it was not very crowded and the process for others seemed to go well. With wheelchair assistance, we breezed right through to the pre-boarding waiting area. We did not pre-book any excursions and stayed on the ship in San Juan and Barbados. We took the wheel chair on two locally-arranged mini van excursions without a problem. We had not seen this class of ship since the refurbishment and I really liked the toned-down color scheme (but I did hear a couple of passengers say that they missed the 'jewel" color scheme. The ship was in good shape but with a little wear showing in some places. The cleanliness was very good. We had cruised on 4 prior NCL cruises, so we had a good idea what to expect, and what NCL deleivers is just fine for us. We were able to get the same waiter in the main dinning room each night and this allowed us to build a good and warm relationship...I'm sure that this helped our attitude and enjoyment of the Grand Pacific dinning room. We had the "soda package" and service was better than we have had in the past. However, there were a few bar tenders that seem unhappy to serve just the soda (no commission, I guess). Otherwise, service in all venues was very good. We did not go to every main show, but the ones that we saw were OK to Good. Too much dancing for me...especially in the "Elements" show which was basically an illusionist with 4 illusions with 5 minutes of interpretive dancing between each. The western-themed show was listed as "PG", but we had a hard time figuring out "why". I guess is was the lyrics (all very popular songs) and maybe a dance move or two. I did check the sound level in the main theater several times and it seldom exceeded 80db which was significantly lower level than on some other NCL cruises that we have taken and that was a good thing. The lounge entertainment was basic except for "Manila Soul" cover band which was very good. We happened to listen in on a trivia game and noted that the MC/Announcer had a strong accent that made it very hard to understand the questions. Read Less
1 Helpful Vote
Sail Date: March 2019
Before our cruise, I read a lot of reviews on the Norwegian Jade. I have only been on a couple cruises, so I am not as seasoned as many are. But from all the reviews that complain of cold food, or bad food, or lack of service, I was ... Read More
Before our cruise, I read a lot of reviews on the Norwegian Jade. I have only been on a couple cruises, so I am not as seasoned as many are. But from all the reviews that complain of cold food, or bad food, or lack of service, I was expecting a horrible experience. But I found that for the price I paid for the cruise it was a pretty solid experience. The food was fine, sort of like Golden Corral (for the Americans reading this). Not awesome, but not horrible. There were often repeat dishes in the restaurants, but there were so many it was easy to not repeat our meals. I enjoyed our ocean view room as well. I was not impressed with the entertainment in the Stardust theater. For a family cruise I thought much of the dancing was unnecessarily loaded with sexual overtones (why did the one dancer need to take her top off at the end of one of those numbers?) The people who performed were very talented, but I didn't find that the hype of the shows lived up to the reality. The guitarist, Dave McHugh, who played at various places on the ship, was easily the most popular consistent entertainer. You had to show up early for his events if you wanted a seat. Yes, the pool area was always packed on days at sea. If you didn't have a chair by 9 AM, you'd likely have to get lucky and find one when someone gave it up. It's kind of a bummer, but it's what I expected. All in all, I'd do it again for the price I paid (maybe just for the privilege of getting a mojito from Jimmy at the Sugarcane bar!). I loved how Norwegian was very conscious of germs, and always were waiting to spray our hands any time we entered the ship or a dining area. I'm not much of a night owl (and wasn't enjoying the Stardust entertainment), so I enjoyed the in-room movies on several evenings. I wished I'd brought some of my own on my laptop, as there weren't many movies, and they just rotated. I think we saw parts of one movie four different times, while some of the movies I would have liked to see were running in the daytime and never shown in the evenings. Read Less
Sail Date: March 2019
Embarking onto the ship was a horrible experience and we were worried that this was an indication as to what our trip was going to turn out. Felt like we were be herded in like cattle. Thank goodness once we boarded the ship things turned ... Read More
Embarking onto the ship was a horrible experience and we were worried that this was an indication as to what our trip was going to turn out. Felt like we were be herded in like cattle. Thank goodness once we boarded the ship things turned around. Our first cruise with Norwegian; overall was a great trip! Cabin service was excellent and service in the spinnaker lounge was exceptional. Many dining choices. The ship was very clean and the crew was friendly. The nightly entertainment and game shows were so much fun; the Cruise Director/Co-Director were very fun with everything they hosted. We decided to book with Norwegian because of the wonderful packages they offered; by the middle of our trip we signed up with Next Cruise to book future cruises. Only negative - compared to other cruises we have taken we felt that the Shore excursions were a little disorganized when meeting to depart the ship and trying to find the right tour bus to get on. There wasn't much direction given. Also, one evening I went to the shore excursion desk and the gentleman working was very dismissive to me and seemed annoyed that I was asking him a question. Read Less
Sail Date: March 2019
The comedian was funny as was the ventriloquist, the singers and dancers were good, the singer from Vegas (Alyssa Harris) was great, the acrobat duo were fantastic. We thought the shows were the best that we have seen and we have been on ... Read More
The comedian was funny as was the ventriloquist, the singers and dancers were good, the singer from Vegas (Alyssa Harris) was great, the acrobat duo were fantastic. We thought the shows were the best that we have seen and we have been on 7 cruises across 4 lines. Main dining room food was the least appealing of all of our cruises. Crepe and omelette stations in buffet were nice. They know how to make real cheesecake! We tried many flavors. My husband liked the ice cream and the milk stations close together. :) We enjoyed the free pub, O'Sheehan's. We appreciated the many ports included on this cruise. We usually do our own excursions but went entirely with the cruise line on this one due to security concerns. They were expensive, but with the $50 per port excursion perk, they were manageable. It was a lot of time on buses and other transport, but the guides were good and the trips well managed. We were warehoused for a couple of hours before embarking, something that we usually avoid by arriving a bit later. They offered enrichment activities like painting and origami, but they didn't interest us. We exercise daily and found the track to be small but ok and the fitness room to be ok. Staff were pleasant across the board, especially the excursions desk which allowed us to make a couple of changes at the last minute. Overall price was quite high for a vacation for us as budget conscious travelers. We enjoyed our vacation and would book with Norwegian again. Read Less
1 Helpful Vote
Sail Date: March 2019
I was leader of a group of twenty friends age 60-70. And we chose this cruise for the Panama Canal itinerary. We ate in 4 special dining rooms and the Alizar and Grand Pacific for dinner with reservations made before we left home. My ... Read More
I was leader of a group of twenty friends age 60-70. And we chose this cruise for the Panama Canal itinerary. We ate in 4 special dining rooms and the Alizar and Grand Pacific for dinner with reservations made before we left home. My group generally agreed the food and service was very good. Embarkation procedure was good although the terminal was hot and didn’t have enough seating. The entrance to the ship was lame and the atrium space is under whelming (but clean and nice) after being on some of the bigger ships. The public spaces were always clean. The food at dinner was very good to excellent, for lunch, in the Garden Cafe, the food was a little repitious but tasted fine. We did lunch several times in O’Sheehan’s. The burgers on the pooldeck were very good too. Dinner at Teppanaki was terrific, the food was delicious and I am not even a fan of Asian food. The chefs and their “shows” were fantastic. The group loved it. Cagney’s food was great too and service good. They were helpful with a large group. LaCucina was ok. It is small (as are all of the specialty restaurants) so less able to accommodate a group of twenty. Also there is nothing special about the ambience. No tablecloths just plastic place mats. And Moderno was also just ok. The same placemats as in LaCucina. The meat in Cagney’s and Teppanaki was better, but it was our last night and I could hardly look at food because I had already eaten so much. The cabin (a balcony mini suite) was great, clean and comfortable. The bathroom had a tub and shower. So much closet and storage space. We didn’t see all of the theater entertainment, but Blazing Boots was good. We felt like they missed the age demographic in the nightclubs. Not enough dance music from my time and too many games. Our cruise director was Jacky and I was not a fan. He tried too hard to get suggestive responses during the night time games and it felt like the only type of dancing he knew was line dancing. I felt the bar service was fine. There were always waiters circulating, but you can get a drink fast enough at the bar too. And a special kudo to Diamond, our bar waiter in the Bliss Lounge. We did a few excursions. Basically they all worked well and were as described. The day at the Panama Canal was not as smooth we spent too much time waiting in the theater for the tenders, probably because we were late getting into and through the canal. The good news was the ship was early getting out of the lake and to Colon where everyone who went on an excursion was taken to reboard the ship. That way less time to kill in Colon. Debarkation went well and we did an excursion in the Everglades that was a good way to spend time before a 5pm flight and it was also transport for the group to Fort Lauderdale. And one final point. We had an included drink package but bottled water isn’t even included. Considering the ‘charge’ is shown as higher than RCI’s drink package. Water bottles should be included. It is on RCI. Read Less
Sail Date: March 2019
We traveled with a large group so, you can be sure we had a good time. The ship was quite nice and a perfect size--not too big. The staff was great--especially Diamond in the Bliss Lounge, Sandra in the piano bar, and of course our ... Read More
We traveled with a large group so, you can be sure we had a good time. The ship was quite nice and a perfect size--not too big. The staff was great--especially Diamond in the Bliss Lounge, Sandra in the piano bar, and of course our steward, Asep. Everyone working onboard was friendly, hard working, and attentive. The specialty restaurants were great-Teppanyaki, Cagney's, La Cucina, and Moderno (Teppanyaki the best) and dining in Alizar and the Grand Pacific were also very nice. The Garden Cafe always had a variety of offerings if you wanted to eat quickly but, finding seating was not always easy. The other dining areas around the ship were also very good. It was never difficult to find something delicious to eat, or drink either. We enjoyed the piano player, Toze, and the guitar player, David, enjoyed listening to their music, singing, and dancing-while it lasted. Sometimes it ended too early, stopping for a game show or some other activity which resulted in lots of people leaving with no where else to go to dance. We didn't go to any of the shows in the Stardust Theatre after the first night so I can't say anything about them. The ports of call were not the greatest. We did private tours in Cartagena and Costa Maya and they were our best excursions. Harvest Cay was nice and we enjoyed spending a relaxing day on a beautiful beach. The private beach in Roatan was okay and the animal refuge there was interesting. Our excursions, with not a lot to choose from, in Colon and Limon were fair at best and certainly not worth the price. It would have been far more interesting staying on the ship in Colon and going back through the canal to see what we couldn't see going through the first time. Limon was too much the same as Colon. Both of these cities were so run down and poverty stricken, that it was difficult and depressing driving through them to get to where we were going. I think my favorite days were our five days at sea. Disembarkation was easier than on any other cruise we have been on which made for a pleasant ending to an enjoyable vacation. Read Less
Norwegian Jade Ratings
Category Editor Member
Cabins 3.5 4.2
Dining 4.0 3.8
Entertainment 5.0 3.8
Public Rooms 4.0 4.1
Fitness Recreation 3.0 3.8
Family 4.0 3.8
Shore Excursion 4.0 3.5
Enrichment 3.0 3.3
Service 5.0 4.0
Value For Money 4.0 3.8
Rates 4.0 3.9

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