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2 Helpful Votes
Sail Date: May 2019
I continue to read negative reviews of this cruise and I’m left scratching my head. I guess each trip is what you make of it but MY experience on Armonia was excellent. The ship was spotless, classy, and not a spot of rust to be seen. ... Read More
I continue to read negative reviews of this cruise and I’m left scratching my head. I guess each trip is what you make of it but MY experience on Armonia was excellent. The ship was spotless, classy, and not a spot of rust to be seen. The crew was attentive and courteous and our cabin stewardess constantly kept the cabin clean. The food was the best that I have ever had on a cruise and the drinks (I had the Easy package which included drinks up to $6) were excellent. The itinerary was fantastic since it included two days in Havana. Cuba is a magical place with friendly people, old American cars, and beautiful Spanish architecture. I believe that MSC has made a customer for life. I would not hesitate to book this same cruise again or any other MSC ship. Don’t believe the negative reviews and experience it for yourself! Read Less
1 Helpful Vote
Sail Date: May 2019
We had an amazing cruise. I give a 5 star for everything. If I had listened to some of the reviews, I would have missed out on this amazing experience. We were the last cruise that was able to go to Cuba and I can express how fortunate we ... Read More
We had an amazing cruise. I give a 5 star for everything. If I had listened to some of the reviews, I would have missed out on this amazing experience. We were the last cruise that was able to go to Cuba and I can express how fortunate we were. We were given a really great room that had a window at the front, and a window at the side. There was a king and a pull down bed in the front room and a sofa bed in the other. The entertainment was top notch. Our teenagers insisted that we go to the shows each night (we didn't miss one). There were all good but our favorite was the Adam's family show. The food was amazing. Seriously, I think the pizza was the best I ever had. The gelato was amazing. We ate in the Marco polo dining room every night and the dining staff took great care of us. Our housekeeper kept our room spotless. If someone has a complaint about this ship, the food, the entertainment, the staff, or anything else, they really don't deserve to go on a cruise. What I liked most was that this was full of people from all over the world-who all went to see Cuba. Arriving in Havana was one of the most exciting experiences of my life (and I travel a lot) They had to translate into 5 different languages, and I like that. We made new friends from Australia and the Philippines. We enjoyed the pub quiz. Karaoke was fun too- the multi talented staff speak so many languages! I wish i had done the dance lessons that the entertainment staff hosted. We missed not having comedy, but you can't make it funny if you have to translate it so I didn't mind that there was no comedy. We did the Hemingway Tour in Havana, and it was so interesting. Our guide was terrific. We got to see outside of Havana, Hemingway's house, and the village where he fished and you do start to understand how poor the people are in Cuba so I am sad that cruises from the USA won't be going there any more. (if you ever get to go- bring money to be generous with! The average Cuban lives on $20 a month! And bring cat food for the street cats you will see, toiletries because people need it, toys for the kids, crayons, whatever- the people appreciate it!. We gave a young man a soccer ball that we brought with us. He was so happy to get one!). The ship may be a bit older but it is fine. I went on Norwegian epic on spring break and did not enjoy it any more than I enjoyed this cruise. It was different but also amazing (I have cruised on Carnival Paradise, Carnival out of Jacksonville, Norwegian Epic and Bahamas celebration, and I loved every cruise I have been on, but this was a particularly special experience. If you are spoiled and a difficult person, don't go on this cruise. The staff are too nice and you don't deserve it. But if you are an adventurous person who likes to meet people from different cultures, and you are a nice and easy going personality, then go! I nearly cancelled our trip because of some of the reviews, and I would have been so sorry if I had. One of our top 10 trips ever! Read Less
3 Helpful Votes
Sail Date: May 2019
Decided to try MSC because I liked the sail/stop schedule. Big mistake. HUGE. The ship belongs in the bone yard. Very tired. Balcony doors don’t open. Air conditioning doesn’t work. TV and Internet is a joke. Entertainment is ... Read More
Decided to try MSC because I liked the sail/stop schedule. Big mistake. HUGE. The ship belongs in the bone yard. Very tired. Balcony doors don’t open. Air conditioning doesn’t work. TV and Internet is a joke. Entertainment is horrendous. The food is terrible all the way around, only second to the deplorable, disingenuous leadership of the ship who have no interest in hearing about your issues let alone resolving them. Avoid this ship and cruise line at all cost. It was a complete and utter nightmare from making the booking to settling the bill. This company should stick to transporting what they are good at and it’s not people. Service is clearly not in their DNA. I would not sail with MSC again if it was free. Traveling with a group. We all share the aforementioned sentiments. It was so disappointing to meet up each evening as a group and to have nothing but horror stories to share. I don’t typically write bad reviews but felt compared to share. This should have been one of the most memorable trips for the books. Unfortunately, the memories will not be as I’d hoped. Read Less
2 Helpful Votes
Sail Date: May 2019
We booked the cruise because of the 2 days in Havana and we enjoyed the full cruise as well. We had sailed on the Poesia a couple of years ago and we liked the Armonia cruise more. The food was definitely better on the Armonia. The ... Read More
We booked the cruise because of the 2 days in Havana and we enjoyed the full cruise as well. We had sailed on the Poesia a couple of years ago and we liked the Armonia cruise more. The food was definitely better on the Armonia. The Hotel Director on the Armonia went above and beyond and most of the Senior Staff were very friendly and outgoing. Our cabin steward did a good job and we liked our cabin. A major problem I had was with the layout of the ship. I have a small mobility scooter and between different areas of the ship there are a lot of raised bars on the ground. Each time I drive over one it jolts my body and I ended up with a really painful back and really sore spasms. I had to take pain pills and muscle relaxants the whole time. I tried going on the outside deck to get from one end of the ship to the other but it was often blocked off for some reason. The doors are not automatic either and I often had to wait for someone to come along so I could go to the buffet or to get to an elevator. When I told the Hotel Director he was sympathetic and was aware of the problem. He did send me a nice souvenir to cheer me up. Can't beat the value of MSC. Read Less
Sail Date: May 2019
My first cruise but my wife's seventh we chose this at fairly short notice because we wanted to visit Cuba. Getting on and off the ship were a breeze, we boarded early it took us a total of about 20-30 mins from when we entered the ... Read More
My first cruise but my wife's seventh we chose this at fairly short notice because we wanted to visit Cuba. Getting on and off the ship were a breeze, we boarded early it took us a total of about 20-30 mins from when we entered the terminal until we were on the ship. Just please remember it's a small ship not a mega ship, a great place to unwind and de-stress, having said that there are enough things for kids to do as well. It was a wonderful first cruise for me and my wife said the best she's been on by far, she been on them all. There were a lot of Europeans, South Americans and Aussies on board which made it more fun for us, learning about them and their Countries. MSC converts we are, can't wait for the next one, sooner rather than later i hope. Cabin was nicely laid out, bathroom was large with a bath and the balcony was a good size. Everything was spotlessly clean from day 1 until we left the ship. Our cabin steward, Anna, was amazing nothing too much trouble and always had a smile on her face. We dined almost exclusively in La Pergola which was very good, praise to the Manager and Host Brenda who were brilliant all the time. The food was excellent every meal, in fact after the 3rd Day we had trouble choosing, the Manager asked if we trusted him? We did and he chose our meals almost every day from the on and he didn't disappoint us once. We ate at the buffet on the day we got there and the roast beef was very good. All bars and other eating areas looked to be good as well. The shows were good and thankfully kept fairly short, which in my opinion was all the better for that. Now to the Service we had an extraordinary experience with all staff on board. They were so nice, helpful and happy even when people gave them a hard time for seemingly nothing. There are several people who deserve a special mention, Manooj one of the Officers, Anil Singh and JackyLou Natagoc from the Bar Service staff were all outstanding .They really made the cruise that bit more special with their attitudes, happy faces and outstanding personalities and service. Ports and excursions were all great from cooking Jerk Chicken in Ochos Rios and Mayan Tour in Cozumel. The best port by far for us was Havana, the people were wonderful and really made the place a joy to visit. We did a Hemmimgway Tour which was informative and a lot of fun we had a blast. The second day we did a Classic Car ride in a pink 50's Bel Air again this was great and our driver Jesil took us all over the city. The Architecture of the older buildings in truly wonderful, the Russian era buildings were not as beautiful, of course, however the gave a great insight into how people lived. The Flea Market is a must do it's a short walk from the ship, out of the Port turn left about 5 blocks. There are some wonderful souvenirs here paintings, leather goods, t-shirts and so much more. Don't forget some cigars and rum from a legitimate source. Also please take some candy for the kids there, you give one piece out and 20 more show up. We are also going to take some kids clothing on our next visit. Havana, Cuba and it's citizens have their problems but what a joy they were to meet. Read Less
2 Helpful Votes
Sail Date: May 2019
I Chose this boat because of all the ports it went to. First of all they give you like a 6 hr window for each island, but I said let me just go for it anyways. Embarking was smooth and pretty easy but to disembark it was a hassle. First of ... Read More
I Chose this boat because of all the ports it went to. First of all they give you like a 6 hr window for each island, but I said let me just go for it anyways. Embarking was smooth and pretty easy but to disembark it was a hassle. First of all the ship got to Miami like at 7am which everyone typically is sleeping or just waking up and all you hear is the loud speaker already telling you the process of leaving the boat and what color tags goes first ( I would have liked to wake up to a nice announcement of the typically thank you for choosing us and blah blah) but they basically are rushing you out. The boat on some floor smells like a wet rag like moldy.. My bathroom smelled like sewer or maybe the pikes were old. Overall the cabin was okay and my housekeeper was "GREAT". The food SUCKED, Your best bet was the pizza, hamburger, and hot dogs on the ship. I had the basic beverage package which included some alcoholic bevs but not all the ones I wanted to so I upgraded and they charged me a extra 15% service fee for it apart from the service fee that they charge at the end of your stay. For the drinks I had to say please put enough alcohol in it because u can tell the alcohol was watered down or idk but it just tasted like juice to me (I am not a heavy drinker) but everyone who came with me on the cruise said the same thing. Without exaggerating maybe 80% of the staff was pretty rude or maybe they just didn't like working there. A good handful of the staff that stood out just because they were so attentive and nice. (Deck 11 by the pool, Deck 5 the Bacardi bar, some of the waiters in the "Marco polo") On Sunday morning the crew members had a fire drill exercise and ALLLLLLLLLLLLLLLL of the announcements were made in the passengers cabins which was VERYYYYYYYYYYYYY annoying. I could keep going on about complaints but I think I've pretty much covered all the things that bothered me the most. Hope this is helpful for people who are considering Armonia. Read Less
2 Helpful Votes
Sail Date: May 2019
After baking this cruise through a travel company, i got access to the MSC traveler website. it wasnt working for the first 3 weeks! At one point I called them, and they nicely told me they could only talk to me after my travel agent ... Read More
After baking this cruise through a travel company, i got access to the MSC traveler website. it wasnt working for the first 3 weeks! At one point I called them, and they nicely told me they could only talk to me after my travel agent called them. Once the payment had been made in full, much of the information about the cruise disappeared from the website. 2 months before departure date, the itinerary appeared, showing the jamaica port had changed. The MSC Armonia is a smaller ship, but is clean and not overly fancy. They work hard to keep it clean and it seems to work. The staff is very helpful and attentive. We had a fantasia suite which allowed us to have dinner at the La Fogolata (or something like that) restaurant at the same table each day. I like that. We had the same table and waiters the whole cruise. Speaking of food, the food is prepared well and presented nicely. The portions are fancy restaurant portions. However, you can have additional food, all you do is ask at no charge. The variety was good, plus they have standard food you can order if the selections of the day don;t interest you. The buffet is open all the time, except from around 2 a.m till around 630 a.m. The buffet has everything from soup and salad, to pizza, pasta and burgers and also fruit and desert.. Drinks are $6 each or more, if you want something specific, it will be around $10 each. The wait staff is very nice and friendly in the bars. The fantasia suit is tight if there are more than 2 people in the room. There is a walk-in closet, with drawers and a shelf above the hanging space. There are built in shelves in the walls, hidden by doors, so there was plenty of clothing storage for 3 adults.(impressive) The bathroom is a typical size for a ship, however there is a deep tub. It would be tricky for someone with limited leg or hip mobility to get in and out. Lots of storage in the bathroom for toiletries. We didnt go to any of the shows. It looked like they were acrobats. Not a fan of those, so we didnt try to go. One night the cruise staff sang broadway hits with scenery showing behind. I guess that may have been fun, but not to my taste. We prebooked our excursions through the website, months in advance. The tickets were in our room the second morning. However, no description was provided. So, i remembered some of what was to be seen or done, but there was no info provided with the tickets. Once I went to the excursion desk to see if I needed a towel for the river rafting cruise, they guy assured me I wouldnt get wet! Its a river, so of course I would get wet. He didnt offer me the written info about that excursion, he just answered my question. The river tour on inner tubes was a nice way to spend the day, A few rapids, but nothing scary. And the tour guides were there to help even before you knew you needed help. great guys! When we booked our cruise we were to go to Montego Bay and I booked the zip line tour for my adult son in Montego Bay. I had done that zip line and it was awsome. MSC changed the Jamaica destination from Montego Bay to Ocho Rios without advising us in advance. I had also been to Ocho Rios in the past and was not impressed. Prior to MSC changing that destination, I booked the excursions. The Ocho Rios zip line apparently is not worth the money, and had it not been for climbing the falls, that whole excursion would have been a waste of time (according to 42 year old son). I think MSC should have handled this better, We went on the Deluxe Beach break in Cozumel. Don;t waste your money. The bus drops you off and tells you they;ll pick you up at a specified time. You are on your own to find the beach, a chair, umbrella or cabana which apparently was not included in the $90 purchase price. The cabana is $55 with a $25 refund. The cabana is a mattress that has a rubber covering (like a baby mattress) and 2 pillows. The top of the cabana is shadecloth and the sides untie to provide more shade. Rubber and sweat and skin or sand is not a good combination. Snorkling is limited to a very specific area and their mayan ruins in the ocean is man made out of concrete. We got one free drink and never saw the waiter again. The food was a buffet (they said it had a value of $30) and it was pathetic. Chicken nuggets, like McDonalds serves, noodles with what was supposed to be alfredo sauce, tiny ribs, pulled pork, and rolled tortilllas that were supposed to have pork and cheese inside, but did not. Drinks at the buffet included 4 juices, probably generic koolaid. In Havana, we did the Hemmingway and Rum tour. Interesting info about Havana and Hemmingway on the bus to the hhemmingway home. There was no guided tour of the Hemmingway estate, it was self led. The rum factory tour did not happen since the factories are closed on Saturday. We did go to a store where we could by rum and cigars. We also were taken to 2 bars for daquiri's Interesting and fun, but another MSC Cruise tour bus was also at the bars so it was really crowded and loud. Sunday we went on the Cigar and Rum tour. Remember, factories are closed on weekends. We did tour the Havana Club and they gave us a tour of the model of the rum factory. There were samples of rum. Then we went back to the store we had been to on Saturday for purchasing rum and cigars. We never got to see how cigars are hand rolled. Then, we went to one of the same restaurants from Saturday and learned how to blend cigars and rum into a delightful event. That was interesting. The casino is small. The 11th floor pool deck is where a lot happens. It is loud and crowded in the evening. We stayed mid-ship on the 10th deck and could hear the bass while walking down the hall almost to our room. The last night, they cleaned the 11th floor deck, and it was loud in our room. The cruise itself was nice, i was disappointed in their excursions and the way MSC ignored the changes to the excursions as described. Read Less
Sail Date: May 2019
Like many Americans, I have always wanted to see Havana, mostly because we weren't allowed to travel there. When that changed, I started making plans to find a cruise that had a overnight stay there. The Armonia sailing was 7-nights ... Read More
Like many Americans, I have always wanted to see Havana, mostly because we weren't allowed to travel there. When that changed, I started making plans to find a cruise that had a overnight stay there. The Armonia sailing was 7-nights with an overnight in Havana for less than 5-night sailings on other lines that didn't even include an overnight stop. Having just taken my first MSC cruise last December on Divina, and enjoying that one, I decided to go ahead and book. I'm glad I did because I fear that the powers in Washington will again close travel to Cuba, which would be a real shame. I hadn't been on a ship this small since my first couple of cruises, but I still managed to stay lost half the time! I really like the personal feel of the smaller ships. I'm not a fan of ships so large that you don't even have the time or energy to explore. With having only one sea day, I knew that a small ship would be perfectly adequate. Yes, the buffet is small. No, there's no separate adult-only pool area. But the inside cabin was large enough for my adult daughter and I. The shower was extremely tiny with the result that the shower curtain kept getting pushed out of the way and water soaking the bath mat (we are not super-large women). But it certainly not anything that would keep me from booking the ship again. I didn't not get a drinks package. DD isn't much of a drinker so we figured we wouldn't come close to getting our money's worth. I stuck to mostly beer during the day and wine with dinner. DD had a few frozen drinks. For such a small buffet, the selection was decent. I tend to not eat from a buffet for lunch, so usually had a burger or pizza with both being quite good. Dinner in the MDR was just OK. Nothing really great but nothing that I felt I didn't want to finish. I would've preferred another sea day, as I've been to the other ports multiple times. But I always get off the ship, and since DD hadn't sailed in over 6 years (since her honeymoon), she wanted to get out and do things. But, of course, the real purpose of this cruise was to see Havana. It was everything I'd hoped for. Beautiful architecture juxtaposed with crumbling infrastructure. Gorgeous, classic cars that, on closer look, appeared to be held together with bondo and paint. Good food; friendly people. I loved it and would go back tomorrow if I could. Actually, since I don't have any cruises booked between this October and the next, I've just spent all morning researching and pricing sailings to Cuba for next April or May. I'm just afraid that the travel window to Cuba will be slammed shut and I won't be able to return. So, if you're an American interested in Cuba, I highly recommend that you book now and go as soon as you can because we don't know what's going to happen in Washington. We did ship tours in all the ports except Havana. I typically do not do this, but we wanted to climb Dunn's River Falls in Jamaica, so booked that. Then, DD's husband wanted to buy excursions for us in Grand Cayman and Cozumel, so we did the amphibious bus in Grand Cayman, and the Best of tour in Cozumel. I'd rate both about 3-1/2 stars. For Havana, I booked all our tours with Strawberry Tours. I booked a classic car tour for Saturday afternoon and reserved the entire car (they hold 5 pax) for $99, which was less than MSC wanted for one person. We had a Barbie-pink Chevy convertible. The driver didn't speak much English, but they do point out that you're getting a driver, not a tour guide. If that's what you want, you can add that person for an extra charge. After the ride, we walked back to the ship (only getting mildly lost), showered and changed, and went for a quick dinner (it's open seating on this evening). Then back out for our "free" Nightlife tour. We went to three different bars and had a Salsa dance lesson at the second. It was a fun way to spend the evening. Drinks ranged in price from 3 CUCs to 6. Back to ship before midnight where we all went up and had pizza before bed. The next morning, we did a 3-hour walking tour of the old city, visiting 4 different public squares. It was very hot out there! I personally would've preferred a more leisurely walk with more time to stop and take photos and then less of a history lesson standing out in the sun in the squares, but our guide did try to keep us in the shade when possible. Overall, for the 2 free walking tours, it was a real bargain. I believe I tipped the guide 10 CUCs for the bar crawl and 20 CUCs for the walking tour, which involved a lot more information. I would certainly book with them again. Read Less
1 Helpful Vote
Sail Date: May 2019
I’ve traveled on MSC Divina out of Miami and loved it, I can honestly say that MSC brought a new level of elegance to cruising in south Florida, but the Armonia is just not up to the standards that Miami cruisers are use to. Even the ... Read More
I’ve traveled on MSC Divina out of Miami and loved it, I can honestly say that MSC brought a new level of elegance to cruising in south Florida, but the Armonia is just not up to the standards that Miami cruisers are use to. Even the cheaper Carnival lines out of this port are better. The air conditioning didn’t work for 2 days Not just in our room but all the rooms in our section. The ship has no insulation to keep out noise. You could hear all the noise from outside your stateroom. Especially from the buffet room above us. We literally had to be given another room just to sleep in one night due to the heat and noise. For this I do give them credit. The Food was always cold and the service is not up to standards that I personally loved about MSC. Unlike the Divina, the cigar bar in the Armonia has no bar, so you have to go out looking for a waitress to get you a drink and bring it back to the cigar room. I’m in the entertainment business and my wife and I loved the shows on the Divina. Totally 1st class. The shows on the Armonia remind me of a refined high school play. This ship needs to be retired or sent to another port where the standards are not as high. We will not be cruising on the Armonia again and don’t expect to refer anyone else either. Read Less
4 Helpful Votes
Sail Date: May 2019
I decided to book MSC Armonia because of the itinerary and great price.After reading the reviews I hesitated about this cruise but for my surprise it exceeded my expectations. I had a great time with the Entertainment crew, they were ... Read More
I decided to book MSC Armonia because of the itinerary and great price.After reading the reviews I hesitated about this cruise but for my surprise it exceeded my expectations. I had a great time with the Entertainment crew, they were awesome! Every night was a party, very happy, good vibes cruise. My 9 years old boy was in love with all the Youth activities, this girls were amazing and my kid loved all of them. He cried the hole morning just because he had to say goodbye. He enjoyed every dinner, show and activities with all the kids. My waiter Dewa and his team, the best ever! Good menu and tasted delicious. Beverages had a good price if you do not by the package and you will find different kind of beverages, coffee, tea, milk, juices...all included on the package. Itinerary was excellent and all ports too. Dolphin swimming at Cozumel and all silver shopping at the Costa Maya beach was the most I enjoyed. Cuba is an experience you need to have and make your own opinion. What I liked about this ship is that is was not boring at all, it was a happy environment, like a big family. If you don't like tropical music, dancing and having a good time please, do not waste your money booking this cruise. Read Less
3 Helpful Votes
Sail Date: May 2019
We selected this ship because it went to Cuba and our favorite (royal Caribbean) was booked out. I read the reviews of MSC and they were not very good. But we enjoyed the Armonia. Our cabin attendant was excellent - the dining room servers ... Read More
We selected this ship because it went to Cuba and our favorite (royal Caribbean) was booked out. I read the reviews of MSC and they were not very good. But we enjoyed the Armonia. Our cabin attendant was excellent - the dining room servers were also excellent. It is a small ship - therefore the entertainment options are smaller than on the bigger ships. Although the shows used ‘canned’ music the young performers were excellent. They put everything they had into the performance. We had a ‘Fantastical’ cabin ( I think that was what it was called) that was quite large - a full bathtub shower and a balcony. I would recommend this ship to anyone who is looking for good value for the money. The dining room food was average but tasty. The gym was excellent. It lacked a good walking deck but this was due to the ship being small. We liked the excursion options - they suited us. Cuba was our reason for choosing this ship - we did the Hemingway tour and the architectural tour. Both were great value. Although my favorite ship is still the Royal Caribbean I would not hesitate to cruise on the Armonia again. Read Less
1 Helpful Vote
Sail Date: May 2019
The ship is obviously older and doesn't have all the bells and whistles as a new big ship. That, being said, the ship is beautiful and well maintained. We have never been on any ship with such outstanding service all around. The food ... Read More
The ship is obviously older and doesn't have all the bells and whistles as a new big ship. That, being said, the ship is beautiful and well maintained. We have never been on any ship with such outstanding service all around. The food was fantastic is the dining room and the wait staff and maitre d's were always on top of everything. Even the Captain and his executive staff were always around, visible, friendly, and very approachable. For the affordable price we paid, this may have been our best cruise yet. The ship is small and easy to navigate. We have never been on a ship where the boat arrives early to the ports, giving us extra time to explore. The ports, Roatan, Costa Maya, Cozumel, and most of all, Havana are all excellent. Havana was clean, safe, friendly, welcoming, and amazingly fun. The overnight there afforded us a memorable walk and an unforgettable night. We want to go back to Havana someday. Read Less
1 Helpful Vote
Sail Date: May 2019
We liked the idea that in 7 nights there was only one full sea day with a 30 hours as our last stop in Havana. Havana was the highlight of the itinerary and probably the best port to visit in the Caribbean. The ship docks in the harbor ... Read More
We liked the idea that in 7 nights there was only one full sea day with a 30 hours as our last stop in Havana. Havana was the highlight of the itinerary and probably the best port to visit in the Caribbean. The ship docks in the harbor and it's steps away from the old town galleries, bars and restaurants. The people are very entertaining and welcoming without being overwhelming. Although there is poverty there is no begging and we never felt unsafe. Fellow pax, whose Cuban from Miami, went out with a bunch of gold necklaces and bracelets without fear. Some American pax on a photography adventure, having been there previously went with their expensive equipment without worry. We enjoyed great lunches at about US$60. 2 daiquiris and 2 national beers were $10. The National Hotel terrace should be on everyone's itinerary. There is a HOHO bus that you should use to get acquainted. Armonia is an older ship without grand interior spaces. It has a long pool deck and the loungers and pools did not seem crowded. The entertainment team was energetic and the productions were entertaining. Food was good but not impressive. We had open dining on the Fantastica package. Our servers, Francis and Pravesh were very professional friendly and attentive, excellent team. We Booked about 5 days prior and got an UG from Balcony to suite. We had the basic drink package of up to $6 included. It was good for my partner as he doesn't drink. I UG to premium package and probably broke even since we were in ports for so many days. Either package included water and gelato, I think only mine included espressos and Red Bull and top shelf liquor, some of which got scarce at certain bars. Read Less
Sail Date: May 2019
This was my first cruise. I chose MSC Armonia due to the itinerary and I am so glad that I did. The moment we stepped foot on the cruise ship, everybody seemed to be smiling and happy and the crewmembers were very helpful. We had one ... Read More
This was my first cruise. I chose MSC Armonia due to the itinerary and I am so glad that I did. The moment we stepped foot on the cruise ship, everybody seemed to be smiling and happy and the crewmembers were very helpful. We had one little hiccup, which was our drink vouchers. When we booked our cruise, it was under the “Fantastica” which included a book voucher for 12 free drinks. We did not receive it at first, however another guest had the same problem and told us to just bring the original paperwork down to guest services and they would correct the issue. After dinner on the first night, we took the paperwork down to guest services and immediately we had are drink vouchers. Other than that, everything was smooth sailing. Our cabin was good size; we had four adult women staying in one cabin. We had two twin beds and two fold down beds and it worked perfectly. The cabin had a nice large unobstructed window and plenty of storage space. It had a small desk area and a mini fridge with beverages that you could buy, we did not buy any of the stuff in the mini fridge but it was there. The bathroom had a small shower, so if you are a large person that could be an issue. However, for the average person it should work fine. Our cabin steward Kavesh, got us extra sheets, pillows and blanket for the room. Kavesh seemed to work non-stop in keeping our cabin, nice and tidy. He was fantastic! La Brasserie Buffet on Deck 11: We ate there mostly for breakfast and lunch. It was pretty much the same foods each day but there were many options to choose from, I had no complaint with the buffet and enjoyed eating there. Also on 11th deck was the Gelateria Italiana – it was where we would go for gelato Ice cream, always refreshing after a hot excursion. Usually there was only three choices to choose from, but still good. Le Piscine Pool area: There were two small pools, two hot tubs and a spray park called Doremi for small kids. There were two ping-pong tables and three foosball tables. The ping-pong tables and two of the foosballs were on the starboard side and one foosball table was on the port side. I did use the gym, which was very nice. The equipment seems to be in good shape and I had no problem using it. It can be very busy at certain hours. I went earlier in the day or later in the evening and it was not busy during those times. They also have a power walking/running track that I used. Again, you want to do this early in the day or later in the evening. If you are looking for water slides, rock climbing walls, etc., this is not the ship for you. Marco Polo Dining Room on Deck 5: We dined here every night except for one night in Cuba. I found the food to be good (not great but good). However, I do think that it does depend on what you ordered. Several of my shipmates had the lasagna one night and none of them liked it. However if you did not like something, our waiter, Edwin, would get you something else very quickly. Edwin tried to make sure we enjoyed our meals. The drinks steward always had our water glasses filled full with cold water and was quick to get any drink you wanted. He also always had a smile on his face. Cafe San Marco on Deck 6: Had very good hot chocolate and coffee. They allowed us to use our 12 free drink vouchers there, if you do not have the vouchers or some kind of drink package you will have to pay extra for it. Going ashore/Excursion: We had no problem and never stood in line for more than 5 to 10 minutes at the most. Even going through customs in Cuba, it was only about 10 minutes to get through. Even though our cruise director did say, it could take up to 2 hours, depending on how many customs officers were at work that day. Isle de Roatan – The MSC Armonia actually docked in Isle de Roatan, the Cruise director had told us before that they had been tendering in but that we would actually dock in Roatan. That made getting off the ship quick and easy, no problems. I did the Mayan Eden excursion; it is a little animal park with a guided tour. Costa Maya – Chacchoben Mayan ruins Excursion Cozumel – Did not stay on Cozumel, took the ferry over to Playa de Carmen and did the Chaak Tun cenote excursion. Cuba – Classic car Excursion and walking excursion. The MSC Armonia is not a “mega-ship” which is something I liked about it. The ship was also kept clean and in good repairs, the crewmembers where also very nice (at least the ones I interacted with). I love the fact that it had so many passengers that were from other countries; it was a lot of fun meeting them. I would say that the ratio was maybe 25% from the USA and the rest from other countries, on our cruise. I would recommend the MSC Armonia. Read Less
3 Helpful Votes
Sail Date: April 2019
I did read the reviews but I choose this cruise because of it’s Cuba itinerary. Most Americans reviews don’t like MSC because it’s too European. While I find that to be the same for me, there was other negatives which were more for ... Read More
I did read the reviews but I choose this cruise because of it’s Cuba itinerary. Most Americans reviews don’t like MSC because it’s too European. While I find that to be the same for me, there was other negatives which were more for my experience. These negatives were the following: Food (worse cruise food ever and I have been on a lot of cruises). They had the same items for every meal time at the buffet. The main dinning room wasn’t any better. I tried the speciality dinning $35 plus gratuity (Surf and Turf) wasn’t any better. I had the lobster and it was too much salt. Wasn’t any better. I eat pizza and ice cream a lot. I loss weight on this cruise ( first time ever). I made sure I eat off the ship at every port stop ( which I don’t normally do on a cruise). Staff and Service - the worse I have experienced on a cruise so far. The feeling I got from most of the staff was unfriendly honestly. I honestly believe that MSC needs to take a page from some of the other cruise lines that provide the totally package cruise experience ( just saying) The ship - although dated I didn’t mind that. I liked the design at the aft with the outside public balcony area. The buffet area too small, very difficult to find a table to eat most times. Cabin - I had an interior cabin which very okay except for bathroom too small. MSC doesn’t provide the cruise experience I am looking for when I cruise, so no more MSC cruise for me in the future. Worse cruise experience. Read Less
5 Helpful Votes
Sail Date: April 2019
We have cruise 50 plus times on various lines (Carnival, RC, Princess, Cunard, Celebrity, Costa) and this will be our first on MSC. We were a little apprehensive about MSC after reading reviews and this being one of the oldest ships in ... Read More
We have cruise 50 plus times on various lines (Carnival, RC, Princess, Cunard, Celebrity, Costa) and this will be our first on MSC. We were a little apprehensive about MSC after reading reviews and this being one of the oldest ships in the fleet. However all that went away as we checked in for our cruise. We arrived early at the port around 10:30am(we had an early flight). Check in was fast and efficient. We went to the waiting area and after about 30 minutes we were allowed to board the ship. The ship is in great shape and we never saw areas that were run down like others have stated. The decor is what I would call as country club elegant. We headed to deck 11 and the Il Griesole bar (are hangout during daytime). We ordered our drinks and at that point were told we have the wrong drink code on our cards(we had upgraded from easy to premium before the cruise). So I took my paperwork and went to guest services and had new cards printed with the new code ( no problem getting it fixed ). The service all around the ship was fantastic , the bar service was some of the best we have ever experienced . We never waited more than a couple of minutes for our drinks at any bar. The servers walking around the deck were great our glasses were not even empty and they were bringing us another drink (we did tip the first day and I am sure this helped). Christine, Benson, Albert and Rom made us feel special. We had 2nd seating for dinner and on the first night it was 8:45pm and all other nights it was at 8:30. The night in Havana was open seating. There was only one Elegant night (the guests were pretty casual on this trip). I went to see the Matre'd to get a table for 2 and after a tip he said he would do what he could and that our new table assignment will be sent to our room. When we we arrived at our cabin after 2pm our new table as requested was there. We had table 450 and John was a great server very fast fast and efficient.The food we though was some of the best we had on a cruise. ( The pasta was the weak link so be warned). We had an outside cabin and is was small but plenty of room for the 2 of us. The shower is small and the curtain likes to get close and personal but after a minute or 2 you figure out how to menuver around. We have been to all the ports befor so the only port we had arranged anything was Havana. We arrived early around 11am and our tour was to meet at 12:45 and at 12:45 we were leaving the ship waited about 10 minutes to get through passport control, security. We exchanged money (euros) this took all of about 10 minutes. Our ship tour the (Hemmingway tour) was good and took about 6 hours. The next day we went on our own and hired a driver in an old car at the port. He took us to the Hotel Nacionale and showed us other areas we paid $60.cucs for 1:30 minute tour. MSC knows what they are doing and do it well and we can't wait to sail with them again. Read Less
Sail Date: April 2019
We chose this cruise line for the itinerary. But that did not make up for the terrible experience we had before and during the cruise. We had many smaller issues, but I'll stick with the three biggest. #1 - I paid for the cruise ... Read More
We chose this cruise line for the itinerary. But that did not make up for the terrible experience we had before and during the cruise. We had many smaller issues, but I'll stick with the three biggest. #1 - I paid for the cruise upfront, but MSC didn't book me that way and I didn't notice they hadn't charged my credit card. Shortly before the cruise they emailed that they had canceled our booking. When I called, they said I hadn't paid and this is their standard procedure - to just cancel with no notice. Luckily I was able to rebook. #2 - On two separate phone calls, they offered me a cot for my toddler to sleep on. When we arrived in our cabin it was not there. In talking to the reception desk staff, one man told me my daughter should just sleep in bed with my husband and I. After quite a bit of complaining, another woman was able to move us to a room with a pullout couch. #3 - We paid for transfers between the airport and port, both ways. Getting to the ship was fine, but somehow our transfer back to the airport wasn't logged correctly and they had no service for us getting back. I'm still working with them to get reimbursed for services not received. As I said, there were other smaller issues from general cleanliness of the ship to small rooms to internet issues, but these three really made the experience pretty bad. I will not cruise with MSC again, and I would not recommend them to others. Read Less
Sail Date: April 2019
Me and my husband planned for a cruise vacation for the first time with MSC Armonia to Cuba and Caribbean. We have booked the suite room with aura experience. The cabin design is really bad and the service too. Our room has balcony which ... Read More
Me and my husband planned for a cruise vacation for the first time with MSC Armonia to Cuba and Caribbean. We have booked the suite room with aura experience. The cabin design is really bad and the service too. Our room has balcony which was not designed good. The balcony metal divider fall down on my husband head and he got hurt on his head plus this Apple mobile broken because of that. After paying so much we got a room like this and the customer service and supervisor with the cruise director all were not bothered about this accident. We spoke to them personally and they said we can give you a another room that’s it. They told my husband Dr said you are good so not to worry. They not even apologize to us not even given us any credit because of their cruise cabin design we suffered. Cruise director and the head supervisor told us we will give you the credit for the mobile which broken because this accident but they lie to us we didn’t got any money to repair my mobile nor customer service get back to us for this accident. I wont suggest any one for this cruise. They don’t care if their customer even die. Read Less
13 Helpful Votes
Sail Date: April 2019
The ship is not giant which I liked, not brand new but clean and in good repair Cabin was good size with king bed and unobstructed window-lots of storage space. In room fridge with beverages to buy-we didn’t but there. We had a ... Read More
The ship is not giant which I liked, not brand new but clean and in good repair Cabin was good size with king bed and unobstructed window-lots of storage space. In room fridge with beverages to buy-we didn’t but there. We had a really comfortable bed/pillows/pleasant room-service on the room was great. Shower that many have made comments on- we did not have a problem-small but just watch the curtain The spa lash pad. Servers were attentive and there were no long waits for bar service, and servers were generally very pleasant. Food- pizza very good, grill hamburgers and hot dogs, fries also very good, buffet I will give a good but leave off the very mostly because I don’t care for buffet food and the hustle around serving yourself. Seated dinner, was well served, good food not gourmet. But considering the price.... you can upgrade but we didn’t Pool area- two pools with deeper areas and section for shallow kiddie splashing-very clean. There is also a great little splash area for little ones fun. Several nice bar areas some with musicians- we liked the rum bar and Carib music. Casino plenty large and some times with lower minimum for betting3-5 dollar blackjack. Casino staff were all pleasant. We went to two evening shows and choose not to spend additional time at them. They were okay not my thing. Activities were available during the day for those who did not go to the shore. We did not partake of any spa service so I cannot comment on them. Going ashore- like many cruise ships precedence is given to those who booked through the cruise line so expect that. In Cuba we got in line an hour ahead of time with plans for a private tour and were shuffled in with those who had a msc excursion so that was nice. I am an American so used to when you stand in line you take turns..with a large group of people with different cultural backgrounds you see the differences here. People cutting in or pushing ahead. MSc staff tried to control bu there are just some who think they should take priority over everyone else and these tended to be non-Americans, sorry but that is my observation. I enjoyed the different cultures all the time except when waiting in line. We met some very nice people. In Mexico be aware people will ask for and expect tips. Ports-costa maya private beach day booked outside of cruise, very quite, very secure, small private resort- included transportation paid ahead of time and bonus no one trying to sell you stuff. This was really a great day. I spoke with someone else who did not have the same experience at another beach resort with the taxi driver demanding a $100 Tip to take them back to port at the end of the day, so play close attention when booking Cozumel-private excursion, discover dive, rum tasting, lunch and Jeep tour-nice dive,, lunch okay, tequila tasting fun but high prices. We bought but probably paid more than it was worth. The guide told us the weather was bad on the other side of the island and kept hinting that the tour would be shorter due to weather. We insisted on the tour anyway and surprise there was no rain or wet roads when we got there. So we ended up a little suspicious about a desire to cute the event short. There is beautiful ocean views and very nice to get away from the tourist area. It was so nice that we are pretty sure that my husbands iPhone decided to stay on the beach there or in the Jeep. It was time to upgrade anyway. Cuba- the reason we booked this cruise. Havana was very interesting and again we booked privately, having the same guide for two days. Don’t miss the classic cars, jazz club, local restaurants. Souvenirs seem to have pretty much set prices. We came away with Panama hats and rum. You will take a hit when exchanging American dollars for CuC. Every one treated us pleasantly and Cuba was a great experience. I would recommend this cruise to others and hope my comments help others.. Read Less
1 Helpful Vote
Sail Date: April 2019
I chose this cruise because of the itinerary which included an over night in Cuba. We did the 7 day cruise. For starters, embarkation, was smooth with the exception of security in Miami. I had outside food with me and one guy said it ... Read More
I chose this cruise because of the itinerary which included an over night in Cuba. We did the 7 day cruise. For starters, embarkation, was smooth with the exception of security in Miami. I had outside food with me and one guy said it was ok to go through with it. Then someone else stopped me and said I couldnt go through with it. We told her the other guy said it was ok, they went back aNd forth,then let me get theough with my food only to have someone else come again and say i couldnt. Get it together people yes or no. I got annoyed and threw it away. Everything else went smoothly. The crew was awesome. They interacted a lot with the cruisers.They were entertaining and put on a good show. We went to three shows and we enjoyed each one. Don't expect Las Vegas quality but it was still fun and entertaining. There were other activities like bingo and trivia. Linking room card to credit card was easy via a kiosk located on two decks. No lines. For us the music was excellent. We love salsa, merengue,bachata and there was plenty of that. Ports of call were amazing especially Cuba. No issues with disembarkation except Disembarking in Cuba took a little longer than expected. Money exchange was quick and easy at the port in Cuba. My least favorite thing was the food. We ate at the main buffet and mdr. Food was just ok. Edible. The pizza and burgers were pretty decent by the pool area. Pizza is ItaLian style not Amercan style. Which I enjoyed but wished there was more selection,toppings. One other thing I didn't like was the smell in the bathroom (balcony cabin deck 9). It wasnt always there but sometimes when toilet lid was open it stunk and shower was extremely tiny. I don't know how a bigger person can fit in there. But overall we enjoyed our cruise and would cruise on Armonia again. Service was excellent. Thank you Armonia. Read Less
10 Helpful Votes
Sail Date: April 2019
Just finished an MSC cruise on the Armonia to Cuba...I will never be sailing with MSC again. The ship is looking "long in the tooth:" dirty stained carpets, worn finishes, and just all-around looking tired and old. Cabins ... Read More
Just finished an MSC cruise on the Armonia to Cuba...I will never be sailing with MSC again. The ship is looking "long in the tooth:" dirty stained carpets, worn finishes, and just all-around looking tired and old. Cabins didn't have enough outlets, and the crew - while generally "fine" - was not exceptional in any way. In short, there was nothing on this cruise the blew my socks off: not the entertainment, not the accommodations, not the food, not the service. Everything was just kind of "meh." The food in the restaurant was unexceptional at best, and thrown-together at worst. Buffet: way too small for the size of the ship. Entertainment, especially the shows, was mediocre compared to other cruise lines. None of the crew - including the entertainment - appeared happy to be on this cruise, and everyone was simply going through the motions. Worst: we sat on the tender boat to get back on the ship for 45 minutes because their re-boarding process is INCREDIBLY inefficient. MSC isn't ready to do battle with Carnival PLC's cruise lines or Norwegian or RC. Won't be making this mistake again...! Read Less
8 Helpful Votes
Sail Date: April 2019
I picked MSC because if the price and I’ve never sailed with them before. I chose the Fantastica room level. Embarkation was super easy and fast! You have to go to a kiosk to put your credit card on your cruise card, just explore the ... Read More
I picked MSC because if the price and I’ve never sailed with them before. I chose the Fantastica room level. Embarkation was super easy and fast! You have to go to a kiosk to put your credit card on your cruise card, just explore the ship and when you see one of the kiosk free pop on. It’s super easy and fast. Food: Food was plentiful and tasty. Mind you, buffets are buffets. The food is not piping hot by the time you find someplace to sit. The dining rooms food wasn’t piping hot either. I think I had one meal that let off a little steam and I was so happy. But despite the Luke warm food, it was all still very tasty. In the dining rooms if you didn’t like something, our wait staff would get you something else quickly. They were trying to make sure we enjoyed our meals. Our water glasses were always full of cold water too (but I think that depends on which area you get). Rooms: I had an ocean view room and it was spacious! I’ve been on 14 cruises and this was by far the roomiest ocean view cabin I had. Plenty of storage spots, if it looks like a cabinet it was. Bathroom was ok - plenty of toilet space and sink space. Shower is tiny with not so fresh shower curtain. Bring your own $1 liner and put it up. Not gross when it’s a fresh new liner trying to get close and personal during your showers. Drinks: with the fantastica package you get drink vouchers. No where on any paper work does it tell you to take the one piece of paper that says **Fantastica Drink ... to guest services. Make sure you do this on embarkation day so your literal vouchers are delivered to your state room. Those vouchers get you one non-premium drink per. I’m not a big drinker so it’s all I needed. Water: bring a stainless steel water bottle and fill up (with one of the cruise cups) with ice and water daily. Tastes great. Or use a voucher for the $5 bottle of mineral (spring) water or sparkling water. Entertainment: I’m going to be honest, the regular theater singers are not that great. If you’re easily pleased you may love it. We started skipping shows because they were poorly directed and cast. The acrobats were excellent, wish there was more of them. Examples... a single dancer or pair of dancers would have made the karaoke like performances pop, some solo songs had all dancers on stage doing nothing and that was a shame, the acrobatic parts were weaved around the staff dancers/ singers which was often distracting and off-putting. The bands/acts in the loungers were amazing! So much better, just pick a type of music you love and stay in that lounge. The onboard event staff were all super friendly and trying real hard to make sure everyone was having a good time - do the events with them. They were great. Cuba: the ship makes it seem you have to do one of their excursions in order to get off in Cuba. This is not true. As long as you are spending money on people to people activities you can get off. Customs doesn’t check that, they only want your passport and visa. The people to people requirement is more for USA citizens. If you get off the ship in Havana, directly across the street from the port is a hotel, in there they have amazing excursions to beaches and all the fun stuff not offered by the cruise line. You can take these! Get Cuban cash before leaving the terminal, there are exchange places at the bottom of the stairs with no lines. Unless you have a credit card that does not originate in the USA you need Cuban dollars for everything. Take that into account when getting your travel cash. Oh and Canadian money didn’t exchange higher than the American dollar the day we were there (people with us were not happy with their Canadian exchange). All in all it’s a small ship with some nice distractions. It’s very relaxing and clean. If you’re looking for a ship with constant activities and partying pick another ship. If you’re looking to relax and just go with a good flow, this ship is a good choice. Read Less
8 Helpful Votes
Sail Date: April 2019
I've sailed several times on the Divina and Seaside and was a little hesitant to sail on the Armonia due to her age. Boy, was I wrong! What a great ship! It was absolutely in tip top shape and the staff were all so friendly and ... Read More
I've sailed several times on the Divina and Seaside and was a little hesitant to sail on the Armonia due to her age. Boy, was I wrong! What a great ship! It was absolutely in tip top shape and the staff were all so friendly and helpful. Our cabin steward Jasna seem to work none stop in keeping our cabins clean and stocked. The food was fantastic and the NY Strips were thick cooked perfect. The only thing I was disappointed in was the shrimp Cocktail's. Our waiter Rony gave us great service and made recommendations that were always right on the money. The main entertainment was mostly musical's, not really my cup of tea, but the skill of the performers was top notch!! I'm more a set in the Bar and listen to a singer or small group. That's where I spent most of my time. I went to Guest Service's several times with a question or request an they handled them all very quickly. I have sailed about 16 times and for me this size ship is what I like best. I have always enjoyed RCCL's Grandeur but this may be my new favorite. Read Less
4 Helpful Votes
Sail Date: April 2019
MSC Armonia vs MSC Meraviglia, old vs new, small vs large, Caribbean vs Mediterranean So far this year I have taken two MSC cruises -- on the beautiful new Meraviglia in the western Mediterranean and on the nicely refurbished Armonia in ... Read More
MSC Armonia vs MSC Meraviglia, old vs new, small vs large, Caribbean vs Mediterranean So far this year I have taken two MSC cruises -- on the beautiful new Meraviglia in the western Mediterranean and on the nicely refurbished Armonia in the Caribbean (including Cuba). Both cruises were very enjoyable, and each ship has its strengths and weaknesses. This review is a brief comparison of both. The bottom line is that I prefer the newer larger Meraviglia for transatlantic and other itineraries with many sea days because of its stability and numerous onboard venues; and I prefer the older smaller Armonia for port intensive itineraries because of the excellent personal service in the dining room and public areas. The Armonia is the oldest and smallest ship in the MSC fleet. It was enlarged some years ago and was nicely refurbished more recently. Like most older ships, the cabins are a bit smaller and there are fewer balconies than on the newer ships. The fewer number of passengers on the Armonia is a definite advantage in the public areas and theater. More important, the service is more efficient and more personal, especially in the main dining room. Although the menus are comparable, the quality of the ingredients is better in the Caribbean than in the Mediterranean, probably because good meat and produce are so much cheaper in the USA (Miami) than in Europe (Genoa). The exception is fish, which was always the best item on the menu in Europe but was cooked until dry (American style) in the Caribbean. Both ships suffer from an old-fashioned buffet layout, with straight cafeteria-style lanes that make for slow going. The Armonia buffet area is too small for a ship of its (later enlarged) size, but extra dining areas have been set up on the open decks. The dining room service on the Meraviglia was disappointing not because of the wait staff but because of the enormous size of the dining rooms. My table was so far from the galley that delivery was quite slow -- I tended to order fewer courses than on other ships just to save time. Also, passengers in Europe did not respect the dining start times, but wandered in gradually during the first half hour. As a result, the Meraviglia waiters did not even take orders during the first 20 minutes, and this was further slowed by the waiters' bulky touch screen order pads. In addition, the wait staff work station for my table on the Meraviglia was located up some stairs and around a corner, so I was invisible to the wait staff during most of the meal. Last but not least, passengers on the Meraviglia are not allowed drinking water with dinner -- if you want anything at all to drink with your meal, even water, you must buy it. That would cause a mutiny in US waters. Both ships have MSC's philosophy of unbundling services and charges, to the point of having different levels of service and different fares for otherwise identical cabins. Airlines now do the same, so this is not surprising. For economy-minded cruisers like myself, this is fine. One related frustration that I experienced on both ships was that delivery of a pre-purchased drinks package (coupons) was delayed for two days on each cruise and was proffered only after a few calls and visits to the reception desks. Make sure you take your pre-cruise documents to prove what packages or services you paid for prior to your cruise. Perhaps my favorite thing about both cruises is that MSC offers reduced prices to solo travelers and very reduced prices for late bookings on some itineraries. You may get a little less gourmet dining than on some cruise lines, but the pleasure of a MSC cruise is equal to almost any of the ten other cruise lines I have sailed. In summary, MSC offers great values on very enjoyable cruise ships. Give it a try if you find the right itinerary at the right price. Read Less
MSC Armonia Ratings
Category Editor Member
Cabins 3.0 0.0
Dining 2.0 0.0
Entertainment 3.0 0.0
Public Rooms 4.0 0.0
Fitness Recreation 4.0 0.0
Family 5.0 0.0
Shore Excursion 3.0 0.0
Enrichment 3.0 0.0
Service 4.0 0.0
Value For Money 4.0 0.0

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