4 Helpful Votes
Sail Date: December 2018
Quick get away, with an added day in Fort Lauderdale on the back end, always makes the Vacay feel longer! We had a Balcony StateRoom, Mid ship, Deck 8, was perfect. Attendant was very good, really the best attendants are the one you ... Read More
Quick get away, with an added day in Fort Lauderdale on the back end, always makes the Vacay feel longer! We had a Balcony StateRoom, Mid ship, Deck 8, was perfect. Attendant was very good, really the best attendants are the one you dont see - we hardly saw her, Janna but everythign was clean and tided and ready, never had to ask for anything other than ice filled bucket the 1st day and everyday after that there it was new ice topped up. Chops grille 1st night, fabulous as always! Dining room twice was very good, good service, in My Time. Windjammer one night, simple but good! Embarkation and Disembarkation, slick! Service overall, very good! We cabbed it to Mr Sanchos, perfect day out, good service, Swimming, unlimited cocktails and food was delicious. Stayed for maybe 4 hours, went back to Port area and shops...been to Coz a few times. Overall, quick 4 nighter in December turned out to be what the DR ordered! ;o) Read Less
3 Helpful Votes
Sail Date: December 2018
I did not have high expectations for this cruise, and I was not disappointed. The stateroom attendant was trying to be incognito, I only saw him once. While the room was kept clean, he never left tissues in the bathroom or a room service ... Read More
I did not have high expectations for this cruise, and I was not disappointed. The stateroom attendant was trying to be incognito, I only saw him once. While the room was kept clean, he never left tissues in the bathroom or a room service menu for breakfast. The were 2 waiters at the dinner due to the size of our group. The younger one seemed to have his act together, the more experienced one would bring soup and salad to the table at the same time and bring people the wrong orders. At the first night dinner, instead of showing us to our table, the head waiter merely pointed off in the distance and we had to find our own way. The food was mediocre. Usually one of the highlights of a cruise, at least for me, is to see the menu each night and see what the chefs have come up with. This cruise was disappointing. Read Less
8 Helpful Votes
Sail Date: November 2018
Took this cruise because the price was right. My issue of contention was the food in the windjammer and MDR. First off, the coffee was the worst i have ever had on the numerous cruises I have taken with CCL and RCCL. The food took too long ... Read More
Took this cruise because the price was right. My issue of contention was the food in the windjammer and MDR. First off, the coffee was the worst i have ever had on the numerous cruises I have taken with CCL and RCCL. The food took too long to be brougt to the table and no matter how many times i reminded the server that I wanted or had ordered a beverage, I neither got the chance to order and or received the beverage after meal had been consumed. The servers were friendly and pleasant. Don't know if they had staff shortages but the wait times were bad. The pool deck during the day had zero fun vibe. I might as well have been at a pool in a gated community. There was a band in Boleros whose song selection was extremely limited. I can honestly say that CCL with whom I also cruise has better bands, better, cruise directors, better comedians and better DJ's. The 70's party on the promenade was awesome. I did get a kick out of the traveling piano player. The 80's party was mediocre. Terrible song selection. Grease was good as was the ice skating show. Cruise Director Jamie while quite the dancer and mc/game show host was barely around. He was dynamic when hosting Quest and leading the 70's party. Apart from that,he was not heard from nor seen. The cabin steward was AWESOME. Can't say enough about her. Read Less
3 Helpful Votes
Sail Date: November 2018
Sailed Independence of the Seas Nov 22 through Nov 26 to Cozumel Mexico out of Ft. Lauderdale. PROS: What a beautiful ship. Staff was lovely and went out of their way to make us feel comfortable. They had a great sense of humor and ... Read More
Sailed Independence of the Seas Nov 22 through Nov 26 to Cozumel Mexico out of Ft. Lauderdale. PROS: What a beautiful ship. Staff was lovely and went out of their way to make us feel comfortable. They had a great sense of humor and took the time to get to know you individually. They learned your names which is amazing. Activities were great and they had tons to do. Embarkation and Disembarkation both went smoothly. Food was delicious and they had A LOT of variety. The sushi at Izumi (extra fee) was AMAZING. We did the sushi making class on board (extra fee). Not only did they teach us step by step how to make sushi and roll it; they also gave us recipe cards for all the sushi we made and we got to eat ALL of it. They even provides us with a certificate for completing the sushi class. The Bottomless mimosa and galley brunch tour on board (extra fee) was AMAZING and the brunch items included lobster, shrimp, sushi from Izumi, eggs Benedict, burgers, bbq wings, salmon and other things. All of it was delicious. MIMOSAS GALLORE!!!! YUM! The night club in the sky lounge on the 14th floor was Booming with great music. Awesome atmosphere and the DJ played various songs to meet a variety of cultural backgrounds. The casino was clean and had a variety of slot machines. The restrooms were ALWAYS clean. The drinks were delicious. Do yourself a favor and spend the few extra bucks and GET THE DRINK PACKAGE!!! If you plan on getting alcohol it is well worth the money and it will pay for itself in a day or two considering the prices of individual drinks range from $9.50 to $14. The beverage package gives you access to sodas and specialty coffees also and you get a cup to take home. Dining was difficult because everything was so good. The meals on Deck 5 at the main dining room were delicious. The Windjammer on deck 11 was delicious and offered a ton of variety. Remember to wash your hands before Mr. Washy Washy sings you to death and beats you with the handsoap LOL. He was also AMAZING. So I guess it all depends on whether you want to sit down or have a variety of choices. Our room attendant Ava was also AMAZING. We had a leak in our toilet when it flushed on day 1. Called maintenance and within 3 minutes they were knocking on our door. They came in and in a matter of 5 minutes had it fixed. The maintenance staff was AMAZING. Go to the art gallery. They have amazing works of art up for auction. And for a great laugh go to the comedy shows and The Quest games how on the last night of cruising. CONS: The excursion we went on was the all day Tulum Ruins and beach break. For future cruises I say pass on this tour. It was wonderful and the tour guides were friendly. However, we barely had any time to shop at Tulum as the tour ran all day, the tour guide was doing his job (talking away) and we had to get back on the boat. There were so many great shops I missed out on sadly. Lesson learned for me. We literally had 15 minutes to shop upon returning to port before having to get back on the ship. Next time shorter tour so we can have time to shop. The bartenders are BUSY ALL THE TIME. They seem to be short staffed in that area and could benefit for hiring a few more. They are however very friendly and if you treat them the same and have patience they hook you up with great service. Read Less
8 Helpful Votes
Sail Date: November 2018
After taking close to 30 cruises I can honestly say that this was the worst food and service I have ever experienced at sea. We were a group of 12, and every night we ate in the main dining room multiple people either sent back what they ... Read More
After taking close to 30 cruises I can honestly say that this was the worst food and service I have ever experienced at sea. We were a group of 12, and every night we ate in the main dining room multiple people either sent back what they ordered or simply left it on their plate after taking only one or two bites. The service at dinner was not good, and at breakfast and lunch in the main dining room it as atrocious. I am not sure what the main ingredient was in the Johnny Rockets hamburger, but I'm pretty sure it wasn't beef. Desserts are clearly made with vegetable shortening, not butter. The pumpkin pie on Thanksgiving did not have any pumpkin in it. The shrimp cocktail was served at room temperature as was the cannoli in the Italian restaurant, which was filled at least a day before they served it. The entire food experience is poorly managed and there is a complete lack of competence from top to bottom. The public men's bathrooms all smell of urine and have either water or urine on the floors. In four days on board I only saw them being cleaned once. Compare that with Celebrity, where they are constantly being cleaned. The worst part of the cruise was having the director of food operations continue to argue with me after I pointed out the problems we were having. On the plus side, both Grease and the Ice Show were entertaining, and the cabin steward was great (if not for these 2 factors I would have rated them 0 stars. And to top it off, one of us came home with either bedbug bites or scabies! Read Less
Sail Date: November 2018
Trip was a gift for me, a novice cruiser. We chose based on timing, cruise line and port we wanted (Fort Lauderdale). For my first time, I was pleasantly surprised. First, the service staff was great with one exception of a scowling bar ... Read More
Trip was a gift for me, a novice cruiser. We chose based on timing, cruise line and port we wanted (Fort Lauderdale). For my first time, I was pleasantly surprised. First, the service staff was great with one exception of a scowling bar server who tried to serve me an upcharged drink (special brand liquor rather than house) that I didn't order. Food was more than adequate, and sometimes surpassing expectations. I loved the opportunities to sunbathe on the decks, and dine leisurely on My Time Dining. Didn't bother to check out any specialty restaurants. Shopping didn't interest me, but there were some good deals at the end on t-shirts and watches. Liked some of the entertainment, including trivia games, but I really felt that the lack of blues/jazz lounge was disappointing to me. I didn't take advantage of many activities like the casino or virtual rides or even pool. Did attend one fitness class first am, it was fine! Our two shore excursions - to Labadee, Haiti and to Falmouth ,Jamaica, went off without any problems. We enjoyed the beaches and buffet lunch at Labadee, and in Jamaica, we had a blast doing the Dunns River Waterfall Climb followed by some gentle river tubing. Had issues at embarkment involving my traveling on a Canadian passport instead of a US passport (I am dual, born in the US). I am still hoping for a resolution with Royal Caribbean to correct their information on this matter so it doesn't happen to someone else. I was lucky that my US passport was at my host's home, about 40 minutes from the port. If my brother in law hadn't gone home and brought it to me, I don't think I'd be writing this now! Read Less
5 Helpful Votes
Sail Date: November 2018
The ship appeared cleaner, more modern and spacious. The staff made this trip frustrating and uneventful. Food items were always at a shortage as were staff in attaining drinks as promised with the drink package. The pressure sales ... Read More
The ship appeared cleaner, more modern and spacious. The staff made this trip frustrating and uneventful. Food items were always at a shortage as were staff in attaining drinks as promised with the drink package. The pressure sales personnel in labidee were a an noxious and frightening. Made racist comments regarding “white people” when purchases were not made. In Jamaica, the bus broke down and staff had promised some restitution and to notify the ship of our late arrival, none were done. Very disappointing. The game shows were entertaining as were the variety shows and grease. The cruise director was friendly and interactive. The bartenders would ignore you as you were standing there and make you wait 15 minutes before obtaining an order. Overall, our group of 24 was very unimpressed and frustrated. We don’t think we will be considering royal Caribbean for our next annual family cruise adventure trip. Read Less
Sail Date: November 2018
This cruise was the worst time we ever had. The service was terrible and understaffed at every bar. The pregratuty only showed staff didnt have to do anything to show you a good time but rather a feeling that we didnt deserve anything ... Read More
This cruise was the worst time we ever had. The service was terrible and understaffed at every bar. The pregratuty only showed staff didnt have to do anything to show you a good time but rather a feeling that we didnt deserve anything either. The promenade felt like a shopping mall and it felt like everyone just wanted our money anyplace we went to. The fine dining felt like microwaved and specialty restaurants costing more just didnt impress us. Asking for mushrooms for a steak and was told they dont do that. Asked for chef to come out and he or she refused. Service was horrible. Never saw our cabin boy. Lugagge came seperated both to cabin and upon diembarcation we had to search as it wasn't left together but rather set into several other piles. They didn't handle it with care and broke our one nice case we had. Whirlpool to be open 24/7 and yet we tried using one each morning only to find they are closed for cleaning. All of them rather than as we suggested to rotate cleaning times to leave at least one of several open. We suggested it first day and they ignored us. Saw bar server refuse to give water to one guest prefering to keep going to guest who pay for drinks. Orange juice was always hidden so that if you had purchased tge drink package ( we did ) we had to ask for it special and they didnt return to refill any drinks at any meals. I actually got up and left to go to another bar and still returned before our waiter did. Read Less
1 Helpful Vote
Sail Date: October 2018
We are a retired couple who enjoy cruising, so decided to cross the Atlantic to Florida, via the Caribbean, to enjoy some sunshine & heat. Embarking was straightforward, although there seemed to a be lot of people who apparently ... Read More
We are a retired couple who enjoy cruising, so decided to cross the Atlantic to Florida, via the Caribbean, to enjoy some sunshine & heat. Embarking was straightforward, although there seemed to a be lot of people who apparently don't realise that the crew have a hard job getting the ship ready for pax. We actually saw from our hotel room, people arriving, expecting to board the ship at 09.15 ! The ship was very clean & well maintained. The additions will obviously appeal to families, but it was easy to avoid the top area. Being a TA cruise, we didn't expect to see any school aged children, but as usual, we were wrong. Captain Iv runs a very good ship, & the ambiance proved that the crew like him as much as the passengers do ! He is a very affable person, who interacts with people very well. Orlando, F&B Manager on our cruise, was very approachable & we gladly congratulated him, & his team, on the food presentation & quality. Regardless where, or when we ate, the food was consistently good. Our stateroom was maintained very well by Bhisom, who was aware from the start, that we are early risers, so the room was cleaned by the time we returned from breakfast. The first few days proved challenging, weather wise, but the Captain deviated from the usual course, to avoid the main part of the adverse weather, but the conditions were still quite rough. The health lectures were very interesting, conducted by an American Cardiologist, Dr K Sheikh, who was entertaining as well as being very informative. We were delighted that the casino was smoke free for the entire cruise, but smoking is still allowed on one side of deck 11, although we could avoid it, if we remembered ! The food in both Chops Grille & Giovanni's was as usual, excellent, but as I stated earlier, the food was good, regardless where we ate, including Barefoot beach club on Labadee. The only downside.....the vast numbers of Diamond & Diamond Plus members onboard. It meant that the Olive or Twist Lounge was filled to overflowing every evening, long before 5pm when the event commenced. Suites & Pinnacle guests could use the lovely airy Suite lounge, but as there is no bar set up in there, the servers had to prepare drinks either in the pantry, or at the bar in the main lounge. Wine was easy for them to serve, but mixed drinks took a while to get. We think that the C&A society will have to rethink their policy as it's too easy to reach D & DP status. It used to be that D's had an event consisting of wine, beer & Cava, now, those who have 70 points enjoy almost the same as those who have 700 !! Janice, lead bartender in the Crows Nest, Olive or Twist Lounge is delightful. She was always upbeat, friendly & eager to please. She ran an excellent bar, & was constantly aware people were waiting to be served. All crew we encountered were delightful, & those with whom we have cruised before, remembered us....for whatever reason, but we didn't ask !! We like the ID, but like the itineraries of other ships within the fleet, so it will be a while before we are back on her. Our experience on RCCL ships has always been enjoyable, & whenever we hear people complain about food, or the standard of cleanliness onboard, we have to shake our heads & wonder what kind of lifestyle they lead. It's easy to opt for healthy, nutritious food. On our return home, we weigh ourselves, & find that we have not gained weight. It's not because we haven't eaten or drunk anything, but have chosen wisely, exercised, & followed a regime which is sustainable, no matter where we are. Waste of food is abhorrent to us, but many plates we saw being removed from tables had food untouched by the person who had put it there. In a buffet situation, it's easy to opt for small portions, then return if more food is required. Some of the crew come from countries where food is not easy to obtain, so it must be depressing / annoying for them to see such unnecessary waste. Much media advertising coverage is given to plastic waste, but surely food waste should also be highlighted. Here endeth my rant !! Read Less
3 Helpful Votes
Sail Date: October 2018
This was our third consecutive transatlantic cruise on Indy. We were really looking forward to seeing all the new additions to the ship following the amplification (thats what RCI call it). We were astonished to discover that the ... Read More
This was our third consecutive transatlantic cruise on Indy. We were really looking forward to seeing all the new additions to the ship following the amplification (thats what RCI call it). We were astonished to discover that the cabins had not been touched as they are looking extremely tired and dated. Our cabin was kept excepiinally clean by our wonderful cabin steward V. He was brilliant. Unlike previous reviews we didn't find the ship overcrowded. We always found somewhere to sit and never waited long to be served in the bars or to be seated in the main dining room. There were always sunbeds available although we preferred to sunbathe on our balcony. The standard of food in the windjammer and main dining room was much better than last year. We ate in both Chops Grill and Giovannis Table and were completely underwhelmed by both. Johnny Rockets as always was very good. The service we received throughout the ship was outstanding. The new additons are aimed at families and not surprisingly you have to pay for most of them. We noticed a huge difference in the dress standards on board. It appears that anything goes even in formal nighrs. This was really different to previous years. We really enjoyed our cruise. The weather was good as were the ports of call. The entertainment was poor compared to previous years. Fourever were outstanding, Darren Day was superb and the ice show as always was amazing. The rest of the acts were pretty poor. We gave Grease a miss this year as we've seen it on our 2 previous transatlantic crossings. There was also a comedian who was very funny, I think his name was Steve Wommack. Our favourite addition was Sugar Beach. It had excellent sweets ay a reasonible price. Although our next 2 cruises aren't with RCI we'll definitely sail with them again and we still love Indy. Read Less
1 Helpful Vote
Sail Date: October 2018
I want start of by saying I suffer from alot of chronic illness, Fibromyalgia being one so I'm hoping this review will help anyone else who has similar issues! We arrived at the port at 11 and we were on the ship within 20 mins! ... Read More
I want start of by saying I suffer from alot of chronic illness, Fibromyalgia being one so I'm hoping this review will help anyone else who has similar issues! We arrived at the port at 11 and we were on the ship within 20 mins! We were surprised when we first arrived to find we had Ken Jones as our CD as we were supposed to have Tim Connor. Considering Ken had been brought on only a week before at last minute and he didn't know the ship he didn't a brilliant job! The 9 sea days were good but long. This is our 3rd transatlantic but we've never had so many sea days in a row. I made alot of use of the library on the first few days. I love that it is now in a room of its own as it is quieter although so passengers used it as a general place to chat which was annoying. There were a few activities on board, scavenger hunts, napkin folding ect, I've done these on previous cruises so didn't feel the need to attend. We did go to Rock Britannia which was led but our Activities Manager Elizabeth and I really enjoyed that aswell as the 70s night which was also really good (this was led by Ken!) They also did an Olympus Rocks parade and an 80s night but I didn't go to these. Grease was amazing and I highly recommend seeing it, the girl who played Rizzo blew me away! We also saw Once Upon a Time, it's my favourite show on Indy but I must have seen it around 7 times now and it is getting a little stale! Darren Day was another headliner and he was incredible! We saw both his evening show and his matinee! I personally couldn't do any of the sports activities but my family did the rockwall and the trampolines and loved them! We are in the windjammer every night and the food was always lovely, hot and there was so much choice! We tried Johnny Rockets for the first time, the staff were very accommodating and changed my meal when I found the first one too spicy but I don't think it's something I'd go back and try. Fish and Ships was really good, the cod was the best cod I've had in a long time! Our first port was St Marteen, we walked round to the town and had a little look around, it's so amazing how quickly theyve managed to get back on their feet after the hurricane. I took the waterbus back to the ship after a couple of hours as it was getting too hot for me but my family stayed and swam in the sea. Next we went to St Thomas where we booked an excursion so we could get through immigration quicker! Our immigration time was 6:20am, and we were through within an hour! Our excursion was a boat trip into the main town. The boat trip itself was worth the money but I wasn't impressed with the town, I'm guessing if you like diamonds ect it's good but it wasn't our sort of thing. We only spent 2 hours there before getting the boat back. We had a look around the shops at the port and picked up a few suvioners. I then got back on the boat while my family headed to Megan's bay. Next was San Juan. Again we only stayed near the port, we walked up to Marshalls and a little further on we found a street that was full of colourful umbrellas above it, it was gorgeous and totally worth seeing! We again didn't stay long after that, went to a few shops and then headed back. We have done these 3 ports before (some twice!) So we didn't feel the need to spend to much time on land! Our last port was Labadee, which is basically paradise! I've never seen anywhere so beautiful! It's always been on my bucket list to swim in the Caribbean sea and I achieved that here. The water was perfect, just the right temperature! That's pretty much all I did in Labadee, I like to think the salt of the sea helped my joint pains. My Mum who is braver than me did the zip wire and she loved every second of it! A couple more things of the ship, we had an aft balcony cabin on deck 6. It was still roomy with 3 of us and the balcony was huge! Joseph our state room attendant couldn't do enough for us! The escape room is a must, absolutely loved doing that, I love anything that makes me brain think/work. The only small issue we had on board was with the photographers. They lost a few of our photos and then we had a photo taken at the Labadee sign, it was the one photo we all wanted but the only one which was perfectly lined up with the whole sign in ect had someone else in it who wasn't in our party and the photographers couldn't seem to grasp this. Sadly we didn't end up buying any photos because the only one we really wanted was spoilt. The departure process was a mess! They were letting the next cruise on in the same place as we were all queing up to get on coaches ect, the port was rammed! We had a transfer with Royal to our hotel but noone seemed to know where we were meant to go to get this transfer! We asked one member of the Intercruise staff who was at the port, she mumbled something and when we asked her to repeat it she told us she wasn't going to as we must be stupid!! 2 hours we waited at the port being told to go in all different places, all which were wrong! In the end we gave up and ended up paying $70 for a taxi to our hotel in Miami! Overall though we had a fantastic time, we love Royal Caribbean and we love how the staff treat you like family when you are on board! We have decided though we wouldn't do a transatlantic this way again though. It's alot easier to fly out and cruise back than it is to cruise out and fly back! Read Less
Sail Date: October 2018
Having booked this cruise with friends I didn't look at the reviews until after. Well I can tell you that initially myself and another in our party started to get bad vibes from the reviews. However, seriously I found the whole ... Read More
Having booked this cruise with friends I didn't look at the reviews until after. Well I can tell you that initially myself and another in our party started to get bad vibes from the reviews. However, seriously I found the whole experience to be amazing and often reflected on how any little things were done to exceed expectations. ALL the staff were so friendly and genuinely helpful, they would go out of their way often to help. We always found a table to eat in Windjammer and the food here was exceptional. My wife and her friends often find it difficult to find food they like as being originally from China, they like to eat plenty of fresh vegetables and fruit and these were in abundance. We initially had concerns as to 'how many standard drinks were included on the standard package' but they were plenty and free 24hrs. Each evening we had a meal in the main dining room. 2 waiters for 3 tables with a total of 14 guest to look after, the service and food quality was amazing. All the staff took a real delight in talking to you and taking an interest but not to a point of intrusion. Each day we received our copy of 'Compass' a guide to the many activities going on each and everyday, it truly was jam packed. From dance lessons, french lessons, Bingo many health things including chinese herbs and too many to mention and so diverse. I saw mention of 'not enough sunbeds' yet I found dozens spare all the time, Ok maybe not right up to the pool edge but certainly plenty. Plenty of pool towels too and my wife certainly put the walking track to good use as did another of our party. Everything was immaculately clean too, so far beyond many of the hotels I've stayed in and the room made up twice a day. In the evenings different folded towel animals were left in the room made up by the room attendants. I can honestly say what a credit all the staff were and we are looking to book our next cruise. Don't be put off by reviews as we nearly were find out like us for yourself. We also enjoyed some top class shows that were of London show quality with top acts. If there was a negative, and I'm sure this is outside RC control was the onward transfer where we had to queue for far too long with no organization as to where to go. Recovering from an accident and having a few mobility problems my wife had to fetch me a wheelchair before I collapsed. I'm sure this was not Royal Caribbean but this was a real problem. Read Less
Sail Date: October 2018
We chose this ship because we wanted to be in the USA in plenty of time to visit our son for Thanksgiving and we had sailed with this line before on Navigator of the seas and enjoyed it - we were staying for 8 weeks in the USA and we have ... Read More
We chose this ship because we wanted to be in the USA in plenty of time to visit our son for Thanksgiving and we had sailed with this line before on Navigator of the seas and enjoyed it - we were staying for 8 weeks in the USA and we have used a cruise ship to go over and back before and it was great to avoid the long haul flights. For a disabled cabin 6324 was a lovely size and plenty of room with a roll in shower. It was easy to get out on to the balcony and it was well situated for the lifts. I used my small electric scooter on the ship and there was plenty of room to bring it into the cabin. The whole ship was just too busy. Trying to get into lifts that were full every time it was meal time or show time was a nightmare. People would not move to let you into the lifts, and do not go there with the amount of kids on the ship during school term time. The only time l could get into the adults only pool was when everyone else went on shore excursions and we stayed on the ship. Those extra new 100 cabins have made it way to busy to get a sun bed or just move about with ease if you are disabled. The entertainment was good but even though we booked anytime eating in the restaurant we were asked to pick a time to eat because it was so busy and we would have to stand for ages otherwise.....what is the point in anytime dining? We found the staff were sadly not as good as on other cruises and the whole ship seems to be geared to families and children now. In school hols l am sure it is great for them but l did not expect so many children on a trans Atlantic cruise in November!! Read Less
2 Helpful Votes
Sail Date: October 2018
This is the first time we went T/A and at the price we found it great value. I booked through Cruise 1st and i had not one problem. Embarkation at Southampton was no problem. Busy but only to be expected.The Indy has a wow factor when you ... Read More
This is the first time we went T/A and at the price we found it great value. I booked through Cruise 1st and i had not one problem. Embarkation at Southampton was no problem. Busy but only to be expected.The Indy has a wow factor when you board and is a very nice ship. We had an outside cabin on deck 2 cabin 6260 and it was very nice and also very quite.D.D. our cabin stewart was excellent. Food on board was very good in all the restaurants and Chops Grill speciality dining was out of this world. Plenty of food and plenty to drink and the service was excellent.Service throughout this cruise was 10 out of 10. Ship was spotlessly clean. Just a couple of gripes. The ship was pretty could for the first few days. It was cold outside but you could have hung beef in side. When the weather improved it was too busy outside. They actually had too many sunbeds together and it was difficult to walk about. We new the ship would be busy on ship days. The entertainment was the biggest downfall. It was really poor. The headline acts were terrible and also there was no booking system to get in. It was a free for all. The bands playing around the ship were poor. Same songs every night. A good piano player how would be better to play and not sing. The parties on the promenade were good fun but packed. I think the cruise director Ken was to blame as he did not seem to be listening to any of these acts. The ice skating was good. Still a very good cruise and a great experience on a T/A cruise. I would do it again no problem. Read Less
2 Helpful Votes
Sail Date: October 2018
In the past five years we have done two transatlantic cruises per year on the Navigator of the Seas. It was not available (supposedly being refurbished - hopefully better than the supposed refurbishment they just completed on the ... Read More
In the past five years we have done two transatlantic cruises per year on the Navigator of the Seas. It was not available (supposedly being refurbished - hopefully better than the supposed refurbishment they just completed on the Independence of the Seas). 1. The food in the main Dining room was mediocre at best. Length of time for overall service resulted in missing some of the evening entertainment. Much of the time the food was barely warm. 2. Our cabin attendant – took two days to get tissues after they had been requested, we had to ask for soap to use by the sink to wash our hands (never got any but fortunately I did have some in my toilet articles), we were in a disabled cabin and so asked for a wedge for the door for us to use but each time he gave us one it would disappear the next time he came. 3. Despite being told that this ship had been recently refurbished it was obvious that the carpet in our cabin had been patched together. Our last night on board my toe caught in one of the areas where the carpet was coming apart causing me to fall injuring my shoulder. 4. The trivia’s were held in the Schooner Bar which has very limited access for people in wheelchairs or scooters. 5. Only one shore excursion was available for disabled people. Inexcusable! 6. We never could get a run down of our charges on our TV screen so we had to wait in line at Customer Service (very long lines most of the time because of the number of people onboard). 7. Space for the disabled in the Theatre were reserved only on deck 3 rather than on 3 and 4 like on the Navigator. Lots of disabled people on board. 8. Trying to get through the Royal Promenade was extremely difficult with all of the tables for the different shops selling things and with the amount of people it became even more of a bottleneck. The definition of Promenade is a leisurely walk taken for pleasure, to display one’s finery, etc; a public place for such a walk as an avenue, the deck of a ship, etc. There was no chance of a relaxing or leisurely walk along the “Promenade” as busy as it was most of the morning, afternoon and evening. Zumba on the Promenade – seriously! I / We feel that Royal Caribbean was ill equipped to deal with the amount of people on board. This includes the wait for the elevators – same amount of elevators as on the Navigator but substantially more people on board and a considerable number of people on board were disabled. Read Less
Sail Date: October 2018
As a family of 7 we had 3 separate cabins with balcony. It was great to have the balcony rooms to experience the ship saying into towards the islands/locations we were visiting. The cabins were comfortable for sleeping. We could have done ... Read More
As a family of 7 we had 3 separate cabins with balcony. It was great to have the balcony rooms to experience the ship saying into towards the islands/locations we were visiting. The cabins were comfortable for sleeping. We could have done with more storage space for our 2 weeks work of clothes. The dining experience was fantastic thanks to the 2 at tentative waiters in the Main Dining room. In fact it was so good we didn't bother booking any speciality restaurants. Quality and variety of the food was superb. Our friendly waiters who must be mention Tri, and Neftali made our cruise special. We were entertained every evening after our meal by Tri who would have us trying to work out table tricks using all kinds of dining objects like cutlery, napkins cocktail sticks and glasses. I cannot find anytjing negative to say about the main dining room experience. The shows in the theatre were very good particularly Grease and Darren Day. The facilities on the ship were also excellent great splash area and pool for kids. Read Less
8 Helpful Votes
Sail Date: October 2018
Joined Indy in Southampton for 3 day taster cruise. Having cruised twice this year with Msc thought will try RC. Told drinks package can be bought onboard. They had sold 200 drinks packages then decided to not sell anymore. Arrived on. ... Read More
Joined Indy in Southampton for 3 day taster cruise. Having cruised twice this year with Msc thought will try RC. Told drinks package can be bought onboard. They had sold 200 drinks packages then decided to not sell anymore. Arrived on. Lots of complaints about this. It’s like Disney. You queue for everything. It’s as if this ship was over capicity.. it was mayhem. Good ok. Entertainment good. Anchour bar was good but the bar stank of sewage. But it was a good bar. Offered late checkout. Went to book it day before they said they had pulled it too and refunded the fee. It’s as if they where winging it. Rooms good space but tired. Had balcony. If you want to wait 10 minutes on a lift not know if things are happening after booking and be walking and walked upon go on this cruise. A glorified booze cruise. We where with our best friends another couple we made most of it and enjoyed it but more because of our friends who are seasoned cruisers. Read Less
1 Helpful Vote
Sail Date: October 2018
I choose this cruise to try a different cruise company, we normally use P&O. The appearance of the ship was very nice inside and out, but we found it lacked activities. The weather wasn't the best which closed alot of the upper ... Read More
I choose this cruise to try a different cruise company, we normally use P&O. The appearance of the ship was very nice inside and out, but we found it lacked activities. The weather wasn't the best which closed alot of the upper deck activities, a pool and a couple of the hot tubes were closed for maintenance, we went below then found a bar closed for a private function. This made all other areas much fuller than they might have been. The standard of food at breakfast was poor, we struggled to find water that was hot enough to make a coffee. The evening meal and service was excellent, the waiter got to know us very quickly and made every evenings dinning experience a pleasure, probably the highlight of the cruise. The evening entertainment was okay but you had to be in early to get a seat, unfortunately a few technical issues kept letting things down. Generally the crew couldn't do enough for you, unfortunately it was the ship that let them and us down. Read Less
3 Helpful Votes
Sail Date: October 2018
Having been diagnosed as Celiac four weeks before the holiday going away and eating out lots was of great concern for me. However, during the whole trip I was so well looked after with custom made meals in the dinning hall and a good ... Read More
Having been diagnosed as Celiac four weeks before the holiday going away and eating out lots was of great concern for me. However, during the whole trip I was so well looked after with custom made meals in the dinning hall and a good selection of food in Windjammer. The gluten free pizza in Sorrento's is fabulous, and made fresh to order also. This was my four trip on Independence so I have assumed to I would be looked after but the service was even better than I thought. It was my first experience of a suit as we had decided to try and Junior suit- the room was massive in comparison to a balcony or ocean view. As it was October it was not hot enough to sun bath but it was so nice to sit and watch the world go bye. Embarkation and disembarkation in Southampton was very smooth and my party really enjoyed the new crazy gold area and the all new Sky Pad. We will be back on Indy again. Read Less
1 Helpful Vote
Sail Date: October 2018
We’ve recently returned from a 14 night cruise of Spain and the Canary Islands. It’s our second time on this ship and our fourth with RCI. I can’t say I didn’t enjoy this holiday because I did, but there were a few issues that ... Read More
We’ve recently returned from a 14 night cruise of Spain and the Canary Islands. It’s our second time on this ship and our fourth with RCI. I can’t say I didn’t enjoy this holiday because I did, but there were a few issues that prevent me from giving this a five star review. The ship and the staff are incredible. Despite being very busy we didn’t encounter any of the over-crowding problems mentioned in other reviews. It never took more than a couple of minutes to get a drink, even at busy times. The food was generally good. The main dining room seems to have slipped a little since last year, but it’s still good. The speciality restaurants are all excellent and not too expensive if you pre-book a dining package before you get on board. I enjoyed all the bars and felt we received great service from the staff right across the ship. The delux drinks package is well worth having, with a great selection of spirits and cocktails. What lets it down is the quality of the wines. The reds and whites are pretty poor and the “champagne” is awful. It’s a non-descript sparking French wine which smells like a clogged drain. Our cabin, a balcony on deck 6, was okay. It looked a little tired in the places and the carpets and curtains were outdated, but it was a good size and kept clean and tidy. I slept well every night, even in rough seas, so the bed was very comfortable. The entertainment was excellent. There’s a first-rate production of Grease and the ice shows are stunning. The themed nights on the promenade are good fun though they do get very crowded and hot. We had a party under the stars one night on the upper decks which was fun too. What let the holiday down for me was the large number of children and teenagers onboard. We deliberately went during school term time but this seemed to make no difference. I know the Scottish half term took place during this fortnight but most of the kids were English, meaning they’d been kept out school for this trip. It resulted in all the issues raised in previous reviews: kids running around unsupervised, playing in the lifts late at night, etc. We were also unfortunate to encounter a lot of Diamond class snobs on this cruise. They bragged about the Diamond lounge like it was the holy grail, then proceeded to moan about it: how small it is, how common it’s become, how there are too many diamond members on the ship and they were forced to mingle with the “riff raff”. We had four of these people on a table of eight at dinner and I found the constant moaning to be a drain, especially in the second week. Not RC’s fault, just the luck of draw for table seating. I wouldn’t like to think I’d ever go on a huge, beautiful ship and spend most of my time sitting in a single cafeteria-style room, not matter how many points I’d achieved, just to feel special. The itinerary was good, with a nice balance of sea and shore days. I always enjoy the sea days with plenty to do across the ship. We had a bit off iffy weather on the way back: 5 metre waves and 60 mph winds, but the ship handled it well and with the stabilizers engaged it wasn’t too bad at all. It took about six hours to get through the worst of it, which we spent on a low deck, midship with little to worry about. So, to summarise, Independence is a wonderful ship with lots of do and enjoy, let down by the odd issue here and there. But with the recent refit designed to appeal to families rather than couples, I don’t think I’ll be sailing on her, or any RC ship, anytime soon. I’d rather book with an adult only company and guarantee a child free, more relaxing cruise. Read Less
4 Helpful Votes
Sail Date: September 2018
This was our tenth cruise with Royal Caribbean and second time on Independence. It's a lovely ship with wonderful staff. We enjoyed our cruise but did feel it's going down the Butlins at sea route! The food in the windjammer ... Read More
This was our tenth cruise with Royal Caribbean and second time on Independence. It's a lovely ship with wonderful staff. We enjoyed our cruise but did feel it's going down the Butlins at sea route! The food in the windjammer (we always found a seat with no problem!)was very good but the main dining room food was definitely poorer than previous years. We ate in all the speciality dining options,the food & service in all of them was excellent. We always found a sunbed mainly on deck 12 where it was nice & quiet! Our favourite bar on the ship was the Viking Crown with lovely staff especially Kirk & Dina. We also watched lots of dolphins from here. We didn't bother with any of the shows as we have seem them all before. We had an outside cabin on deck 2. It was very quiet & the only noise we heard was when docking. Our room attendant Mass was excellent. Nothing was to much trouble. All the staff on the ship were so friendly, polite & helpful but we do feel that they are now over worked with the amount of extra passengers since the re-fit. Although we love Independence of the Seas we feel it's not for us any more. We will probably go back to the smaller ships Brilliance or Jewel of the Seas or even look at other cruise lines for next year. Read Less
1 Helpful Vote
Sail Date: September 2018
We have travelled on 'Independence' before and always found it to be a lovely experience all round. Third time this year. Staff excellent, food superb, and lovely rooms. Our attentive waiters were as always 100% ! Cabin steward ... Read More
We have travelled on 'Independence' before and always found it to be a lovely experience all round. Third time this year. Staff excellent, food superb, and lovely rooms. Our attentive waiters were as always 100% ! Cabin steward delightful and diligent. My husband has certain health issues including bad sight but everyone was helpful and polite. Especially in the dining room and in the lifts.The food just gets better and better and we made new friends at our evening table who we are still keeping in touch with.Our last formal night's photo shoot was taken with all of us and many thanks to the head waiter who arranged for us to 'kidnap' our two favorite waiters Alan and Mark for 10 minutes! I do hope to be travelling with RC in the future. we have sailed the Mediterranean twice before but would maybe like to try different places next time. Thank you again RC ! Read Less
1 Helpful Vote
Sail Date: September 2018
I fully agree with the Abi McG review. Although the ship was busy we always found somewhere to sit, and sunbeds when the weather allowed. We were able to use the Jacuzzi when we wanted to. The food and service in the main dining room ... Read More
I fully agree with the Abi McG review. Although the ship was busy we always found somewhere to sit, and sunbeds when the weather allowed. We were able to use the Jacuzzi when we wanted to. The food and service in the main dining room were excellent and we always found a table when we had lunch in the Windjammer. The buffet had a good and varied selection of dishes. And we have to give a special mention to 'Washy washy' a staff member who sang at the entrance to the Windjammer to encourage handwashing, he was a great laugh and never stopped smiling. Throughout the ship the staff were polite and cheerful. The ship was spotlessly clean and our cabin attendant was first class. The entertainment in the theatre was very good as were the ice shows. I can't comment on the bars etc as we didn't see any of the live shows. The ports we visited were enjoyable and getting on and off the ship was no problem, even if there was a queue. All in all we had a great time. Read Less
4 Helpful Votes
Sail Date: September 2018
6th cruise with RCI, 2nd time on Independance and it will be the last. Standards have certainly slipped since the last time I sailed on her. Formal nights where guests are permitted into the Royal Dining room in track suit bottoms and polo ... Read More
6th cruise with RCI, 2nd time on Independance and it will be the last. Standards have certainly slipped since the last time I sailed on her. Formal nights where guests are permitted into the Royal Dining room in track suit bottoms and polo top ( I kid you not) plus an array of shorts, T-shirts etc. A few of us nic-named her Benidorm of the Seas and it seemed to fit the bill as many other people on board voiced the same concerns. The adition of extra cabins also had the effect of adding to an aleady crowded ship. This is the first cruise where I have had to queue for the Wind Jammer restaurant, on one ocassion for 20 minutes. Food standards have also slipped. After cruisng with Norweigan last year, RCI, are a long way behind in selection and quality of food served. A number of times, we had to send food back and wittnessed others do the same. Independance of the Seas has turned into somewhat of an 18-30s party ship full of fat beer swilling football fans complete with football shirts and in one case, a full Liverpool kit. Indy is in danger of being overtaken by Fred Olsen cruises in terms of class. We also crusied on Athem of the Seas 18 months ago and the difference in class is like chalk and cheese. Anthem is how a luxury cruise ship should be. We always buy the delux drink package which should cover most drinks to a value of $14 per drink, same as our previous cruises, however RCI have rasied the price of the drinks but not the limit on the drinks package which meant we were charged a few $ per glass in order to get a decent wine. On the plus side, Indy still has some of the best intertainment on the seas. Several well know comedians and great West End musical performances. Staff as ever are fansastic and can never do enough for you. I will still cruise with Royal Caribbean in the future, just not on Benidorm of the Seas Read Less
5 Helpful Votes
Sail Date: September 2018
Just needed to write this review after our 2 week cruise on board the beautiful Indy - previously I had read a lot of reviews and was slightly nervous as some of them were pretty poor BUT after witnessing various people who were ... Read More
Just needed to write this review after our 2 week cruise on board the beautiful Indy - previously I had read a lot of reviews and was slightly nervous as some of them were pretty poor BUT after witnessing various people who were ‘complaining’ while on board I now understand that some people are just down right rude and picky and want to moan just for either show or attention with one gentleman actually ranting to customer services that there was no brown bread served with his shrimp cocktail!! even though at the beginning of EVERY meal is a huge basket of bread which can be refilled on request!! I will try and alleviate anyone’s fears who may have read the previous reviews and hopefully put there mind at rest - the food is excellent period, there are huge choices and you only have to ask for anything you fancy and it will be made for you. Sometimes the windjammer can be busy at times but we never once couldn’t find a table or plenty of choice and on one busy morning we were even seated in the speciality restaurant Yes on sea days there may be a search for beds in the sun but again we never ever didnt get 4 beds together The ships cabins are slightly dated but spotlessly cleaned and looked after impeccably by the amazing cabin staff The shows were good and easy to find decent seats every time, the Ice show deserves a special mention There were a few guests that went a little bit to far on the drinks packages but they seemed to be dealt with very quickly by security and sadly bing drinking seems to be a very bad British habit Overall we had an amazing time there were only small queues at times and these were quick to be addressed So all in all I really struggled to see why anyone would have a problem on this wonderful ship with excellent food and fantastic staff and service WELL DONE INDY WE MISS YOU ALREADY BUT WE’LL BE BACK Read Less
Independence of the Seas Ratings
Category Editor Member
Cabins 4.0 4.3
Dining 3.0 3.8
Entertainment 5.0 3.9
Public Rooms 4.0 4.3
Fitness Recreation 5.0 4.2
Family 5.0 4.2
Shore Excursion 3.0 3.5
Enrichment 3.0 3.5
Service 4.0 4.2
Value For Money 4.0 3.7
Rates N/A 3.8

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