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1 Helpful Vote
Sail Date: June 2015
This was our 2nd cruise on the Eclipse, we chose it because we knew what to expect and had been very happy with it before. Embarkation for disabled poeple is excellent. Balcony stateroom excellent. Service outstanding. The wjole ship is ... Read More
This was our 2nd cruise on the Eclipse, we chose it because we knew what to expect and had been very happy with it before. Embarkation for disabled poeple is excellent. Balcony stateroom excellent. Service outstanding. The wjole ship is spotlessly clean and well maintained. We only eat at the Ocean View Buffet because it is so good, lots of choices, with very flexible opening hours. We don't book any of the ship's excursions because there are cheaper and better alternatives, especially in St. Petersburg. The beauty of the Eclipse is that you can choose to do anything or nothing. Getting involved in events usually places you in a "Pantomime" style activity: someone with a microphone telling you to shout or cheer louder. However, the point is that there is no pressure to take part in anything and sometimes it's fun to watch from a distance, eg. dance classes. Some of the musicians were quite good but we never returned to the Eclipse Theatre because the Pantomime factor kicked in. Second rate performers, not for the discerning audience. Disembarkation is simple and quick. Downsides: 24 hr piped music which is inappropriate and sometimes so intrusive that you cannot engage in conversation. It is apparently governed by the bosses back in USA and no one on the ship has the power to change it! Canyon Ranch SpaClub - considerable hidden costs and not worth going near it: people paying a fortune for hairdressing, then rushing back to their cabins to wash and redo their hair. Don't fall for the Megawhite teeth whitening treatment. They don't tell you about the 18% "gratuity" which, when questioned, means another "service charge" and there's no mention of an extra $80 for the "after-care kit". It is a controversial teatment in the UK but the law apparently does not apply when "at sea". Otherwise, a brilliant cruise, brilliant ship - you just have to watch out for extra or hidden costs. We didn't do it the first time because we didn't understand how it worked but the Classic beverage package was great. Despite complaints, we'll go again...with the knowledge of what to avoid. Please...Celebrity, cut the MUSAK! Read Less
1 Helpful Vote
Sail Date: June 2015
This was our 3rd cruise with Celebrity and was quite enjoyable despite the rather poor weather during most of the cruise. We were fortunate that the 2 days in St. Petersburg had the best weather and we very much enjoyed our 2 day tour ... Read More
This was our 3rd cruise with Celebrity and was quite enjoyable despite the rather poor weather during most of the cruise. We were fortunate that the 2 days in St. Petersburg had the best weather and we very much enjoyed our 2 day tour with SBP tours. Having used the Celebrity excursions on previous cruises we decided to go independent this time and were very pleased that we did as SPB turned out to be excellent and better value than the Celebrity excursions. The service in the Blu restaurant was as good as ever although we did find the menus tended to be somewhat lacking in variety at times. We had a Classic drinks package as part of our deal and found the wines available with this package quite acceptable however we will try the Premium package next time as it does provide a much wider choice. Although the entertainment was pretty good on the whole the biggest disappointment was the new Cruise Director, a charmless Welshman called Eddy who was nowhere near as good as his predecessor Sue Denning. Read Less
1 Helpful Vote
Sail Date: June 2015
This is our 5th cruise on the Eclipse & we love the ship. But Celebrity are getting greedy with their very high prices for services on board & excursions + they are reducing the length of some cruises but putting the prices up. ... Read More
This is our 5th cruise on the Eclipse & we love the ship. But Celebrity are getting greedy with their very high prices for services on board & excursions + they are reducing the length of some cruises but putting the prices up. The temperature of the hot food has been a problem on every cruise, they cannot get it right! It is time to put a few microwaves in the buffet restaurant to enable guests to heat their food as it is totally ruined when it is warm or cold! There are too many repetitions on the menu. Nearly every day they serve brocolli. The hot pudding is the same every other day. The custard is wartery. The entertainment is mediocre. We really missed the entertainer, Perry Grant, so are going to give Princess cruises a try as Perry will be on the Royal Princess from Oct 11th 2015. Hopefully we won't be disappointed! Read Less
1 Helpful Vote
Sail Date: June 2015
Another excellent cruise, made even better this time with the outstanding Luminae experience. We've been cruising with Celebrity for a while, cruising is a fantastic way to see more, esp in Europe, with kids in tow. This was our ... Read More
Another excellent cruise, made even better this time with the outstanding Luminae experience. We've been cruising with Celebrity for a while, cruising is a fantastic way to see more, esp in Europe, with kids in tow. This was our first time on the Eclipse though we've been on many of the other Solstice class ships; they are all pretty much the same, though definitely missed not having the Art Studio (Eclipse has a Photo Studio). Also really missed Rossi from the Equinox, the best CC hostess EVER!!!!! Our aft sky suite was very spacious for the 4 of us (11 and 15 yo kids) with ample closet and drawer space. Love the tub and the private scale so you know when you need to watch it! Hector and Joaquim kept our room spotless. Dominic, our butler, was always very responsive. He was our butler on our Medi cruise last summer, so it was kind of like seeing family when we saw him again! Luminae, with a few hiccups, was superb. Very nice that it was available for lunch on embarkation day and breakfast on debarkation day. Service overall was impeccable, Hemant and Bernadette were both very attentive and Steven our sommelier was absolutely incredible with his recommendations. The hiccups was that the food, specifically red meats, while not bad, could be better, and that the pace sometimes was surprisingly slow (for the few number of guests seated). There were some items seemingly from the specialty restaurants (like Murano's pork belly appetizer) that was a delight to find in Luminae, but a disappointment is that the steaks we had in the Tuscan Grill were much tastier and more accurately prepared that most of those we had in Luminae (should be at least on par, IMHO). The lunch/brunch menu tends to repeat too, and in such a way that we saw a similar menu several times even though it is supposed to be rotated, so I think better attention should be paid to planning with port days/sea days. But the smaller restaurant experience and the excellent service makes up for all the negatives mentioned above, and all that being said, it's not like it was worse than what we've experienced in the MDR, just expected unequivocally better! Service elsewhere was great too, very impressed with Victoria at Cafe al Bacio, who definitely added pleasure to our cruising experience! Gym was good as usual, love the cold towels, and they did a great job with keeping that stocked. Not sure if this particular group of Brits onboard with me exercise less (told that stats were ~2400 Brits, ~150 Americans, all else "other"), but this is the first time I've not had to get up early to get to the gym right when it opens in order not to wait. Every time I was in there, equipment was never more than ~30% occupied, even on sea days. Then an amusing aside, maybe Celebrity has replaced LifeFitness with Techogym on all ships, but it was Technogym here, and all the virtual training/outdoor videos were from the bay area (San Francisco, Marin, Lake Merritt); so I was able to work out to a virtual video of back home places while on the Baltic sea, very funny! The kids program was great, special shout out to Anna, Dario and Julio, who all made the experience true to its name of Fun Factory. This was actually the first cruise that my son was enamored of the program, he's not really been into it previously, so it was fun for us adults too to participate in some of the family events, like the Scavenger Hunt (and to our new British friends, yes, mum and dad were much more enthusiastic than the kids when you met us, and we're not ashamed!) Entertainment was so so for us this time, usually we're happier. Couple acts that we had high expectations for but had some British humor that we just did not get, though Pete Matthews was very good. Ports were wonderful, got the 24 hour Copenhagen card to do on our own since we were there overnight, also did Stockholm and Tallin on our own, joined Berlin City Tours in Germany for a whirlwind Berlin tour with our outstanding guide, Boris, and did a private tour with Anastasia Travel for St Petersburg, with a mixed experience there. Interesting ports is definitely a criteria for cruise selection! Overall, another fantastic cruise; can't wait until the next one!!! Read Less
Sail Date: June 2015
Thank you to all the staff on celebrity Eclipse. Enjoyed the following shows, Steve Larkins, Beatles, Analiza Ching and Changing Faces Peng Fei Su. Great Dance lessons hosted by Ivan, Alison and others. However, I feel the timing of the ... Read More
Thank you to all the staff on celebrity Eclipse. Enjoyed the following shows, Steve Larkins, Beatles, Analiza Ching and Changing Faces Peng Fei Su. Great Dance lessons hosted by Ivan, Alison and others. However, I feel the timing of the evening Ballroom dancing does not fit in well with 2nd seating diners. So it was unfortunate, I had to miss out, much loved ballroom dancing. Our waiters at table 141were very attentive and pleasant, made our dinnig experience a pleasure. Thank you Nemanja and Emmanuel, you both deserves a Star. Bar services were very slow on some occassions when there were only one or two bar tenders serving at busy times. I watched some enjoyable and interesting films Card room is not particularly suited for bridge game, constance interruption by passengers walking through to lifts and their staterooms. Also rather noisy. Noise from activities, going on at the foyer. However, I'd enjoyed some lightheartedly social bridge games with some nice peoples. My cabin stewards, Anesha and Peter, were great, our room was kept clean and immaculate. Thank you, you definitely deserves a Star. Overall, we had a lovely cruise and hope to sail again soon. Read Less
1 Helpful Vote
Sail Date: May 2015
This was my sixth cruise but the first with Celebrity, it was my husbands second cruise. Embarkation was quick and easy, however we were not told where to go as the staterooms were not ready, so we wandered around for a bit. When the ... Read More
This was my sixth cruise but the first with Celebrity, it was my husbands second cruise. Embarkation was quick and easy, however we were not told where to go as the staterooms were not ready, so we wandered around for a bit. When the stateroom was ready we were happy with our choice and the position. Our Attendant was pleasant and everything was present in the room. Food was pleasantly good and the Ocean view self service was varied and good choice, good service until the Elegant afternoon tea on day 9, a little about that later. As a Diamond member with RCI we were given Elite status, which we were looking forward to, This is where the cruise became a bit of a disappointment to say the least !! we didn't meet the Captains Club Hostess until day 9, however did realise she was the member of crew that threw us and many passengers out of the Sky Lounge several time during the cruise, we were told there was a private event going on ! this was actually the Captains Club cocktail 2 hour slot, to which we were entitled ! Prices on the ship were extremely high eg 24 Nurofen cost us $11.5 A cup of Coffee ( half full) $6.5 The Art sales were overwhelming taking over the sky lounge several times, therefor unable to sit comfortably and read or relax. Elegant Afternoon Tea in the main restaurant was dreadful, we were treated so badly, we were given tea in a mug with tea bag hanging out however others were being offered a range of teas from a tea box ? we had to ask for savouries and told they were on the cakes but would find some for us, we had to ask for scones and the cream and jam was thrown on and landed all over the plate. The Hostess came over and asked if we were enjoying it and that's when things got a little awkward as I was not very impressed, I was told that its takes a few days to adjust to the difference between two companies ??? And there is more but you probably are fed up of my complaining by now but I could write a book. We have complained but to no avail and been ignored. After several years of trying to get my husband to cruise, he doesn't want to do another one after this experience. Read Less
1 Helpful Vote
Sail Date: May 2015
Embarcation was speedy and efficient and we were quickly aboard and looking forward to this experience. We have cruised with NCL, Royal Caribbean, Princess and other smaller ships in many other parts of the world so cruising is not a new ... Read More
Embarcation was speedy and efficient and we were quickly aboard and looking forward to this experience. We have cruised with NCL, Royal Caribbean, Princess and other smaller ships in many other parts of the world so cruising is not a new experience. Our cabin was adequate though ill designed. The settee or 3rd bed obscured half of the wardrobe so that retrieving clothing was difficult. Much of the storage was over the bed and this proved almost impossible for my wife and I to store and retrieve clothes. My wife has mobility difficulties and the only way to retrieve clothes was to stand on the bed!!!!! The drawers in the dressing table were totally inadequate. I expressed dismay at the situation and was promised a more suitable room but this never materialised. In spite of the ship being refurbished, towels were old and frayed. (I have pictures to prove this). Much of crockery was old and the mugs in the self service restaurant were deeply scoured and dis-coloured. Some of the newer mugs had a dark blue interior to hide the dis-colouration. I was served creme brulee in a deeply cracked dish and there were occasions when wine was served in dirty glasses. food was sometimes cool or cold and the dessert menu tended to be quite repetative. Piped music seemed to be the norm and there were few quiet places on board even in the library. Normally we are great fans of shows in the theatre but the quality was variable: some very good others very mediocre. Of the 15 night voyage, never once were we served morning tea by the waiters/waitresses! They were too absorbed in SELLING water and orange juice or wine rather than performing their duties in serving and clearing away dishes from the previous occupants of the dining tables. Our cabin steward did not introduce himself and though the cabin was always clean drinks in the fridge were not replaced with a fresh supply. Water left in the stateroom is outrageously expensive as are the bottles of wine on this ship. Certainly, the prices are considerably higher on this ship for cheap supermarket plonk! On a positive note, the weather was great and it was worth the niggles about the ship and crew just to see the Hermitage and Peterhoff at St Petersberg. Read Less
Sail Date: May 2015
I joined friends on this voyage on Eclipse and I have to say that I was disappointed overall by the experience. In the past I have travelled on QM2 in both Grills and Britannia restaurant so my expectations of Celebrity were high. The ... Read More
I joined friends on this voyage on Eclipse and I have to say that I was disappointed overall by the experience. In the past I have travelled on QM2 in both Grills and Britannia restaurant so my expectations of Celebrity were high. The ship was just out of re fit so was all clean and bright. Check in was speedy and soon on board fighting for a table and food in the self service buffet. I was amazed just how busy it was and then I realised that Eclipse is smaller than QM2 but carries an awful lot more passengers. My room was OK - a tad on the tight side I would say if two were/are travelling. Very little wardrobe space but the bathroom is excellent - and I loved the walk in shower and terrific water pressure and always masses of hot water. My biggest "gripe" was the noise and music levels in all the public areas. There is piped music EVERYWHERE and this has no reflection as to the time of day or the travellers. For example in the martini bar at 8am one morning was pumping techo music at a very loud level. In the café was different music which could be heard across the atrium and so it goes on. Sometimes if you are in the open spaces you could hear different music from 3 or 4 different areas. On my voyage the average age was well over 60 and to have such music being pumped constantly was simply ridiculous. I for one complained on numerous as I know other people did to no avail. The response was that the USA send the music that has to be played in which area and at what level and basically - tough. About the only public space I found that there was no music was the indoor pool - even in the "library" you could hear music from either the inane piped music or the bands playing the atrium. Basically the only place I could find peace was in my room. Perhaps this approach to piped music works on Caribbean cruises but most definitely not in my opinion on a cultural Baltic sea voyage with an average age of a least 60+ Another point to be aware of is that the shore excursions appear good vale but you are incredibly rushed - on the tour to Catherine Palace we were whipped around the garden at such a pace that the older members of the tour just couldn't keep up and what for me was going to be a highlight of the whole trip was spoilt. The whole experience was marketed as "modern luxury" well not in my opinion its not - all the activities in the day, or most of them are spend related - ie look at a new camera - opportunity to be sold to. Visit to the spa - opportunity to be sold to and so it went on. When the ship is full it is also very difficult to find any space and getting a seat in the coffee lounge was almost impossible. The vast majority of entertainment in the evening composed of X Factor rejects and certainly for me held no interest what so ever. I did visit the in house production that I gather is replicated on all their ships and this was OK but as soon as the show finished the pumped up techno music was whipped on again. Overall - overcrowded, not that great food, too noisy, not in the least bit relaxing and for me and far too American. Read Less
Sail Date: May 2015
I joined friends on this voyage on Eclipse and I have to say that I was disappointed overall by the experience. In the past I have travelled on QM2 in both Grills and Britannia restaurant so my expectations of Celebrity were high. The ... Read More
I joined friends on this voyage on Eclipse and I have to say that I was disappointed overall by the experience. In the past I have travelled on QM2 in both Grills and Britannia restaurant so my expectations of Celebrity were high. The ship was just out of re fit so was all clean and bright. Check in was speedy and soon on board fighting for a table and food in the self-service buffet. I was amazed just how busy it was and then I realised that Eclipse is smaller than QM2 but carries an awful lot more passengers. My room was OK - a tad on the tight side I would say if two were/are travelling. Very little wardrobe space but the bathroom is excellent - and I loved the walk in shower and terrific water pressure and always masses of hot water. My biggest "gripe" was the noise and music levels in all the public areas. There is piped music EVERYWHERE and this has no reflection as to the time of day or the travellers. For example in the martini bar at 8am one morning was pumping techo music at a very loud level. In the café was different music which could be heard across the atrium and so it goes on. Sometimes if you are in the open spaces you could hear different music from 3 or 4 different areas. On my voyage the average age was well over 60 and to have such music being pumped constantly was simply ridiculous. I for one complained on numerous as I know other people did to no avail. The response was that the USA send the music that has to be played in which area and at what level and basically - tough. About the only public space I found that there was no music was the indoor pool - even in the "library" you could hear music from either the inane piped music or the bands playing the atrium. Basically the only place I could find peace was in my room. Perhaps this approach to piped music works on Caribbean cruises but most definitely not in my opinion on a cultural Baltic sea voyage with an average age of a least 60+ Another point to be aware of is that the shore excursions appear good vale but you are incredibly rushed - on the tour to Catherine Palace we were whipped around the garden at such a pace that the older members of the tour just couldn't keep up and what for me was going to be a highlight of the whole trip was spoilt. The whole experience was marketed as "modern luxury" well not in my opinion its not - all the activities in the day, or most of them are spend related - ie look at a new camera - opportunity to be sold to. Visit to the spa - opportunity to be sold to and so it went on. When the ship is full it is also very difficult to find any space and getting a seat in the coffee lounge was almost impossible. The vast majority of entertainment in the evening composed of X Factor rejects and certainly for me held no interest what so ever. I did visit the in house production that I gather is replicated on all their ships and this was OK but as soon as the show finished the pumped up techno music was whipped on again. Overall - overcrowded, not that great food, too noisy, not in the least bit relaxing and for me and far too American. Read Less
4 Helpful Votes
Sail Date: May 2015
This was our third cruise on Celebrity. We had an outstanding time. The staff was incredibly friendly and the staff and food in Select Dining over the top. John, Luis, Jose and Vladimar (the sommelier) offered the best service we have ... Read More
This was our third cruise on Celebrity. We had an outstanding time. The staff was incredibly friendly and the staff and food in Select Dining over the top. John, Luis, Jose and Vladimar (the sommelier) offered the best service we have ever received and Robert and Menino, Asst. Headwaiters, were constantly checking with passengers and staff. The food was varied, with many options and the scones were delicious in the afternoons. Great dining experience. The Captain and officers were constantly visible and available to the passengers...more than we have experienced on our other cruises. By far, the best entertainment we have experienced and generally both showtimes were totally at capacity. The shore excursion staff were not as helpful as the Solstice and Millennium. Darran the Executive Chef was informative and entertaining especially in the cooking demonstrations. The only disappointment was they now charge $150 for what used to be an opportunity to see the bridge and entertainment area. Certainly, not worth the money. Also, the Beyond the Podium series was nowhere near the quality of that on the Solstice on their Australia cruise. Check in and Disembarkation were well organized and smooth. Our cabin attendants and room service were excellent. Celebrity might be a little higher on prices, but we found the food, service and cruise experience to be worth the money. We had a great time. Read Less
1 Helpful Vote
Sail Date: May 2015
We booked the Celebrity Eclipse from Southampton, for a 15 night cruise to the Baltic. Never cruised before with Celebrity, so we did quite a lot of research first. We booked an Aqua Class Stateroom, which offered a healthy eating option ... Read More
We booked the Celebrity Eclipse from Southampton, for a 15 night cruise to the Baltic. Never cruised before with Celebrity, so we did quite a lot of research first. We booked an Aqua Class Stateroom, which offered a healthy eating option and our private dining room Blu. This restaurant was for Aqua Class guests only, we would go for breakfast and you could go to dinner at anytime, you were not restricted with time slots. The staff made us feel really welcome, especially our waiters Agnelo, Purnama and Jelana, who served our wine. If you wanted a change from the Blu restaurant, you could go the the main restaurant Moonlight Sonata or try some of the specialty Restaurants such as Murano, Qsine and Tuscan Grille. We tried all of them and each had their own special dining experience. Plenty of other places to dine or get a coffee/tea and pastries. The ship itself, was very spacious. The stateroom we had was lovely. In fact we have already booked another cruise and asked for the same stateroom. Plenty of activities for you to do, if you wanted to. You could go to the cinema, spa, games room or the bars. The evening entertainment was great, lots of variety for everyone. The places we visited on the Baltic Cruise, were beautiful and interesting particularly Stockholm, Tallin and Gdansk. In fact all the ports of call, we enjoyed. Overall, this was an excellent cruise and would recommend this cruise to everyone. The staff made the embarkation and disembarkation really smooth. Cannot wait to go again. Read Less
2 Helpful Votes
Sail Date: May 2015
Fabulous ship and service. Charter - real bargain including daily gratuity. Many families onboard as school half term. There were 600 kids so Celebrity had extra crew employed in Fun Factory and X Club. Despite so many passengers and ... Read More
Fabulous ship and service. Charter - real bargain including daily gratuity. Many families onboard as school half term. There were 600 kids so Celebrity had extra crew employed in Fun Factory and X Club. Despite so many passengers and kids the boat never felt overcrowded except peak times in Oceanview Cafe. Our two children loved it and had a wonderful time. Our teenage daughter disappeared until 1 am every night and appeared to love it but provided the usual single syllable response to most of our enquiries. Our little one in Shipmates wanted to go to every Fun Factory session and never seemed to get tired of it. The Fun Factory team were a delight and were enthusiastic throughout the 5 days. They were confident and fully able to handle a child with peanut allergy and epi pen! Cabin 1038 was a decent size but cramped when sofa bed with underneath bed drawer was made up. Great shower room and balcony was a good size. Main dining room was beautiful with lots of space. Dining chairs are large and a little difficult to move into position, but very comfortable. Waiter and assistant waiter were excellent and offered really useful advice on what was best from the menu. Food was lovely and I suggest that the best food is cooked to order, such as steaks. If you want food hot in the English way, make a point of mentioning to your waiter or MD and your meal will arrive on a blisteringly hot plate, however, I was very happy with the American style temperature. Personally, I felt the choice of food options was more limited than other cruise ships but I never had a problem finding something delicious to eat. Personal highlight was a perfectly cooked rare steak, American not English rare - fabulous. The overall impression of the ship is very stylish with a mature atmosphere which we greatly appreciated. Ensemble lounge was comfortable with a lovely atmosphere. We loved the cello duet (string harmony duo) and went back 3 times to listen to them. The shows were fabulous with wonderful singers, dancers and a superb band. The trumpet player was amazing! Eddy, the cruise director was excellent, good style, friendly and approachable. Generally, this was our best cruise yet. We would be delighted to return to Celebrity Eclipse. Cruising with a bit of style. Read Less
Sail Date: May 2015
We have cruised many times before but this was our first cruise with a child. This cruise was advertised at a good price so we decided to take our 5 year Grandson with us. Boarding the ship was just like boarding an aeroplane, get in ... Read More
We have cruised many times before but this was our first cruise with a child. This cruise was advertised at a good price so we decided to take our 5 year Grandson with us. Boarding the ship was just like boarding an aeroplane, get in a queue and wait, something that was new to us. Still it wasn't too bad. When we got to the check in Chloe was very good with our Grandson showing just what she was doing, not sure what the people behind us thought about it. One word of warning when taking a Grandchild away with Celebrity, we were sent a form to be filled in by a parent and adult on the cruise plus to be signed by a notary, this is essential as we were asked if we were the biological parents of the child. Other people we spoke to didn't have the form either sent to them or filled in so they had all sorts of problems getting on the ship, something we will be aware of next time we take the grandchildren on a cruise. When we got on the ship, after getting the security arm band on the grandson, his first reaction was wow!! something we had to agree. The cabin was our first stop where was my bed was the question which was answered later, then on to lunch so much choice. After lunch a tour round the ship and a visit to the children's club for registration. Back to the cabin for unpacking then off to the swimming pool, whilst Granddad did a better tour of the ship. Then back to the cabin for a shower and off to supper, children's menu available in the Moonlight Sonata Restaurant, food also good and varied for the adults, a choice of English dishes as the ship was sailing from the U.K. The waiters were very good with the children, especially our waiter Preston who had time for the children sitting at his tables. Then off to the theatre, the Celebrity were very good and they certainly kept our Grandson entertained, something very different for him. Then bed time, the bed was finally revelled it is located in the ceiling, which means that it didn't encroach in the room space. It was easy to get the Grandson to the cabin at night as he couldn't wait to see what animal was on the bed having been made out of towels. Certainly plenty to do during the day/nights for both adults and children. Would we cruise Celebrity again YES. Would we go on the Eclipse again YES if only to see and do things we didn't get round to doing this time. Would we take our Grandson again YES. Didn't use the children's club this time, Grandsons choice not ours, but certainly plenty to keep the children entertained and give parents a bit of adult time. First time we have got off a ship early and very easy. Read Less
Sail Date: May 2015
Having cruises NCL & RCI it was interesting to be able to compare Southampton embarkation and disembarkation was quick and flawless The plus points are the Crew ,they make the cruise so enjoyable ,the best of all the cruises I ... Read More
Having cruises NCL & RCI it was interesting to be able to compare Southampton embarkation and disembarkation was quick and flawless The plus points are the Crew ,they make the cruise so enjoyable ,the best of all the cruises I have been on ,however I have to say there are many eastern Europeans Crew some resembling ex east German border guards ! 'wud yu like sum vine ?' eh yes please ? can have a look at the wine list ? -It didn't spoil our trip it was a source of amusement ,we warmed to the wine waiters during the cruise . The ship itself felt small and crowded ,every venue /show trying to get into a lift was a queue (half term) 600 kids on-board who were running about filling up the pool & Jacuzzis -my fault for booking on school holidays ! ,in the evening it was hard to get a seat as so many were being used for sleeping children past 1AM -ohh yes I am grouchy ! I travelled with my elderly mother & friend both 70ish ,it was ideal for them and they loved it .(wife came too) The food in restaurant was excellent and service impeccable ,breakfast & Lunch was usual scrum ,NO 24 Hours Buffet ! The ship was very clean and fitted out well ,however It doesn't have any WOW factors ,except the Lawn ? (I have one of these at home) , Pool area plenty of sun beds but NO YES NO the British putting the towels out an reserving beds for hours !!! WHY ? I wouldn't choose this ship over NCL or RCI as an over all package they have more to offer But please don't be put off we had a great time and all the above is an element of nit -picking ! Ship was incredibly stable Read Less
Sail Date: May 2015
It was our first Celebrity Cruise, we were looking forward to it, until two days before the date of embarkation when we received a very strange e.mail from agent informing us that Celebrity does not allow a holder of a Syrian passport ... Read More
It was our first Celebrity Cruise, we were looking forward to it, until two days before the date of embarkation when we received a very strange e.mail from agent informing us that Celebrity does not allow a holder of a Syrian passport aboard the ship ! However, after so many prolonged e.mails providing proof of documentations to seek a final decision, only 'by the day of boarding', someone from the company in USA did call and confirmed that it was wrong information given by the Immigration Officer on this Ship. No compensation of the stress caused or even apology of any kind has been delivered to us for that awful time, unknowing if we were going on our holiday or not after we booked a taxi and an overnight Hotel in S'hmton. Leaving that unforgettable tensed experience behind us, we were extremely satisfied during the express embarkation process, helpful desk staff, early boarding and ready room at 11AM. The ship was absolutely beautiful and modern, great dinning restaurants and to our taste. Very smiley and welcoming staff in general. Relaxed dress code in all occasions. Entertainment was very good especially the ship own show and the singer (Ben). Buffet Food and beverages were tasty, good variety and presentation. Select Dining was great in all means, Personalized friendly service which was a credit to them (Jesus, Sheilish and Alina), loved the New York Steak and Onion soup. We had easy wondering across the floors/amenities using the panoramic lifts, and enjoyed the different ambience of the public rooms. The ship motion was very stable and smooth. Missing on the excellent: - Dining/Buffet (night buffet was poor, buffet restaurant's carpet needed frequent vacuuming) - Embarkation (ship was noticeably vibrating when disembarking at ports, had to pay shuttle bus to zeebrugge 12 Euro return ! - Definitely needs diversity of activities for Young adults, LGBT and new movies in the Cinema. - Entertainment in other areas than the Theatre was unrecognized - Lack of directions to the Sauna made us unaware of its existence till the last day, and no steam room. - Some public rooms were unutilized or required some promotion - Shore Excursions were highly priced - of course as a Cruise fanatic, I will always ask for additional discounts towards the cost. I Will Cruise Again on this Ship - if Celebrity made some courtesy towards the mess they created on my expense. Read Less
Sail Date: May 2015
Our second transatlantic cruise was, for the most part, enjoyable. Our cabin and cabin attendants were adequate and the Aqua class dining in the Blu was always pleasant. We made some new friends which is always a plus when you are ... Read More
Our second transatlantic cruise was, for the most part, enjoyable. Our cabin and cabin attendants were adequate and the Aqua class dining in the Blu was always pleasant. We made some new friends which is always a plus when you are traveling alone. We were especially pleased with our usual servers Felix Diaz and Marta Ilchyshyn (sp?) whose knowledge, service and ability to serve items not on the nightly menu to be much appreciated. Also, seating hostess Marie was delightful. We did suspect that the coupons for free drinks came at a cost in that we felt, in retrospect, that the gin must have been watered down a bit since three martinis did not have the expected result (i.e. No Buzz at all). Bar service prompt and friendly in the Rendezvous Lounge with our favorite server, Red, always ready to take our order and keep our drinks replenished. We had a number of rainy and/or rough sea days which made navigating the corridors an adventure and deck walking impossible some of the days. The solarium was always nice with the hot tubs ever ready to ease the tired muscles and joints. Although in Aqua Class we had free access to the Persian, we found that we did not use it. Also, the pool and the Persian on the Constellation were superior to that on the Eclipse, IMHO. We were disappointed to learn that our favorite entertainer was making his last voyage across the pond and leaving Celebrity in the fall. The change of venue from Michael’s Club to Celebrity Central was not appreciated by us and, I presume, by him either. Well, Celebrity’s loss in Princess’s gain. Best of luck to a much appreciated entertainer. The quality of the other entertainment, overall, seems to have decreased over previous experiences. Enrichment experiences were also marginal at best. Since we have lost Perry and have no great desire to move to Princess, we will probably transfer our credits to and cruise with Royal Caribbean going forward; we learned that this is an option. All in all, this was a very good but not perfect cruise. Read Less
2 Helpful Votes
Sail Date: May 2015
This was our second Celebrity cruise. We have cruised to Norway with Thomsons and that was going to take some beating. On first impressions this ship looks unbelievable, five years old, recently refitted, what more could we want. ... Read More
This was our second Celebrity cruise. We have cruised to Norway with Thomsons and that was going to take some beating. On first impressions this ship looks unbelievable, five years old, recently refitted, what more could we want. Activities on the whole were good, plenty to keep anyone occupied both at sea and in port. We did one shore excursion in the city of Alesund which was good and we both enjoyed it however I can't help but feel that shore excursions - not just on Celebrity - are way overpriced and for the life of me I find it difficult to see how this coach tour for a few hours justified the £110 per person price. Our stateroom was small for a balcony but comfortable and clean. Getting parked at Southampton and subsequent embarkation went like a dream and Celebrity can take a pat on the back for that. Entertainment was OK. The two guest comedians were really good however the ships dancers/singers were no better than previous cruises. Now the minus points. The general service was a real disappointment almost from the start. There seemed to be a real lack of staff and that was confirmed when I overheard staff members say that the company was cutting back presumably for financial reasons. The first night at dinner I waited almost 45 minutes for my first drink eventually leaving the table and getting my own from the nearby bar. One of the guests on our table received the wrong meal twice before getting what he ordered by which time the rest of us were finished. There was a distinct lack of waiters at bar and lounge areas taking orders away from the bars. The main showpiece bar - the Martini Bar - had only two bar staff and consequently there were around twenty people at any one time waiting to be served. The general attitude of staff was of being cheesed off and to be honest, it was easy to see why. Most were doing the job of two or three people. We also had a deal which included free car parking, gratuities and all-inclusive package so when we checked our onboard account to find gratuities of twenty five dollars per day were progressively being added we were not amused. On speaking with Guest a Relations staff they almost demanded proof in the form of paperwork to confirm we had the gratuities deal. We showed them this and but still contacted head office to ' make sure'. We immediately removed all gratuities. I think the best one was that there is no laundry area which almost every ship I have been on has and consequently they charged me six dollars an item to have my shirts ironed. The ship was impressive, clean and well apportioned but I have to say that the last time we did a Norway cruise on the Thomson Spirit the service was nothing short of superb, entertainment second to none and staff attitudes was more than expected which to be honest isn't much. All you want is people to be pleasant and offer an acceptable service. Celebrity could learn a lot from Thomson, certainly from this experience. Read Less
2 Helpful Votes
Sail Date: May 2015
This was our sixth cruise and first on Celebrity. Embarkation was impressive, Southampton is extremely well organised, from parking to being on deck 14 and at the Mast Bar took less than 45 minutes. - cases were delivered to the room ... Read More
This was our sixth cruise and first on Celebrity. Embarkation was impressive, Southampton is extremely well organised, from parking to being on deck 14 and at the Mast Bar took less than 45 minutes. - cases were delivered to the room quickly. Our cabin was deck 10 - 1083, a concierge balcony room, This cabin was the best cabin we have had on any cruise so far, very nice furnishings, large bathroom, compared with other cruise ships we have sailed on, large flat screen TV, sofa bed etc. However the size of the bathroom means that there is less storage space for clothes, We were on-board for a week, and only had enough room for the limited number of clothes we bought with us, A longer sailing would be a problem if you like to unpack all your clothes etc. There is storage over the bed but requires you to stand on the bed to reach it. The balcony was a good size with nice furniture, 2 chairs, 1 table, and 2 foot stools, The ships super structure does overhang the balcony and can limit the amount of sky that is visible, sunbathing would be difficult on this balcony. However as we were going to Norway the overhang kept the rain well away from us :). The ships furnishings and décor are excellent, both on inside and outside decks, lots of new carpets too ( refitted before we sailed ), Overall the ship gives a feeling that you are somewhere special. The main public decks ( 5,4 and 3 ) are very pleasant, nice arm chairs etc, and overall there seemed plenty of room, especially as the weather was very poor at times and only a small number of people were brave enough to venture outside. The art gallery and photo section take up a lot of room on Deck 5 – far bigger than previous ships we have sailed on, The shops are large and quite specialised, shops are located on both decks 4 and 5. The ships elevators are located mid ships and forward with a total of 12 lifts, in general there was no problem getting from deck to deck quickly and easily, even on port days. There are three pools, 2 outside and 1 in the solarium, on the days when the outside pools could be used, they were nicely heated, and fresh water filled, very pleasant to use. On a cruise in warmer climates the lack of a children's pool area could be a problem. In general the pools are not good for families with children. Finally the lawn area on deck 15 is very pleasant, however I personally can not understand the need for it, and on this particular ship the lawns were too large, on later ships in the class they have been reduced in size. I think the space could be utilized far better, a few deck games would be nice. In fact there are no deck games apart from boule or croquet on the lawn, putting was available but the grass is way too long for this activity. Drinks and Bars. There are a plenty of bars located through out the ship, so there is a good choice of where to go for pre dinner drinks etc. The Sunset Bar on Deck 15 is very pleasant and in good weather is a very nice bar.to sit in and watch the sea go by. Good service and a large range of drinks etc. The pool bar, mast bar and Solarium bar again were pleasant and should be able to cope easily in good weather etc. Our favourite bar was the new World Class Bar Tenders selection, open in the evenings, this served drinks from a small select menu, and each one is stunning. The bar tenders were superb and crafted drinks very professionally, however they are time consuming to make and require patience, but well worth the wait. One minor gripe about this bar is, Premium drink package holders and above are only allowed to have drinks here. We upgraded from the included classic package to premium as we found the classic package to be very limiting etc. The Martini bar on deck 4 is a superb bar with very skilful staff, the frozen bar top is a nice touch too. Fabulous place to try out the Martini menu etc. The casino bar / sports bar also on deck 4 is a nice place to meet, but service was slow at times, also large screen TVs showing sport do dominate here. Overall the casino was a very pleasant place to be, and being non smoking was a real bonus. My wife and I do smoke but have often found casinos on other ships unbearable. The tables were very well run, excellent croupiers and a good choice of slots too. Drinks service in the casino was non existent at times, and was poor at best. This let the casino down badly, Food. The main dining room is nicely furnished, but a little bit dull, no real wow factor, compared to other ships. The service was good, but a bit rushed at times, we did feel that they were trying to get your meal over with as quickly as possible. On this cruise people were eating quite late, which may explain this. The food was in our opinion a big let down, not what we expected, it was even poor compared to the previous 2 Royal Caribbean ships we have cruised on. The choice on the menu was small, and a bit boring. The vegetables served on most nights were very poor – a few over cooked green beans, some odd shaped carrots and an ice cream scoop of mashed potatoe – reminiscent of a school dinner. The Oceanview was ok but poorly laid out, lots of people having to wander from station to station to get a meal, in general the quality of food was good, but temperature was a problem, some food luke warm at best. We did not use the speciality restaurants as we felt that the extra price was too high, at $90 to $100 per couple. Not quite sure why the extra charge was so high. The cafe on deck 5 was very nice but always full so getting a seat could be a challenge. But the coffee and cakes were fabulous. Overall we enjoyed the cruise, Norway was spectacular, Geiranger Fjord is stunning, we were on deck at 5 in the morning to witness our passage through the Fjord – wow!!! well worth the effort. The weather could have been better at times but we knew this would be the case. The food was a let down, and needs to be improved. The ship is more suited to a relaxing holiday and has a quiet atmosphere – it is not a party ship. So don't expect lots of activity. Finally disembarkation was a real breeze, 5 mins from Cabin to Car Park. Superb !!! we did self carry off and well recommend this if you can manage it. Read Less
2 Helpful Votes
Sail Date: May 2015
This was our first ever cruise. As 28 and 29 year olds we were a little apprehensive about not fitting in, but we had a great time. As suspected, we were among the youngest on board, but never felt like the odd ones out. We drove to ... Read More
This was our first ever cruise. As 28 and 29 year olds we were a little apprehensive about not fitting in, but we had a great time. As suspected, we were among the youngest on board, but never felt like the odd ones out. We drove to Southampton on the morning of the cruise and parked easily at the terminal (we had booked this in advance). We had to queue perhaps twenty minutes for security, but the line was always moving so it didn't seem like too long a wait. Check in was swift and friendly. The cabins were available at the time we boarded, around 1.30pm. We were very pleased with ours, which was spotless and more spacious than we had expected from pictures. The ship has recently been refurbished, and they don't seem to have missed anything - everywhere was sparkling new. The change from the Passport Bar to Gastrobar doesn't seem to have been fully completed, but the Passport Bar serves a wide range of beers. One small disappointment was that Slush, the new frozen drinks bar, didn't appear to be open all week despite being times listed in the Celebrity Today. We had planned to only try one of the speciality restaurants but we weren't too keen on the MDR menu the first night so we bought the three dinners package to try each restaurant once. We were very glad we did as Tuscan Grille, Qaine and Murano were all excellent. We ate in the MDR the other four evenings and it was always good and sometimes excellent. We did have to wait with a buzzer each evening to secure a table for two, but it was never more than twenty minutes. We ate most breakfasts and lunches at the buffet and were pleased with the variety and quality of the food. I was particularly pleased by the healthy options including a lovely cucumber and tomato salad that was always available at breakfast. The entertainment wasn't really our thing, but we hadn't expected it to be. The smaller events in Celebrity Central and the foyer tended to be better than the big shows on in the theatre. I went to a couple of gym classes and my partner used the equipment - we were both impressed with the fitness facilities. I would have gone to more classes had they not nearly always been on early in the morning - a few more afternoon sessions would be better. We used the pools on three or four days - and often had them almost to ourselves, as not many people wanted to be out in swimsuits in the Norwegian weather! I'm glad they didn't close the pools in the rain - it was lovely to swim in a warm pool with cool rain coming down. The itinerary was good, though I'm not sure why it was chosen not to include Flam, which appears on most other Norwegian itineraries. We were able to dock at the Seawalk in Gieranger which meant we didn't need to tender all week. Unfortunately we were scheduled to be in Stavanger on a public holiday so everything was closed - disappointing, though not Celebrity's fault. We didn't try any of the ship's excursions as they were all incredibly expensive. In some ports we did more or less the same as the tours, for considerably less money. The service was, with one or two small but notable exceptions, very good. Staff member always said hello. They did appear to be a bit short on staff in the bars, however, with often slightly too long waits at the Passport Bar in particular. How the Martini Bar staff manage to serve so many people with only two of them on, I have no idea! Disembarkation was straightforward. We were in the last group to be called and so were able to enjoy a leisurely last breakfast before disembarking around 9am. Overall, it was a great trip on a lovely ship with friendly staff - perfect! Read Less
1 Helpful Vote
Sail Date: May 2015
Embarkation from Southampton was fine, though the port slowed things down by only have 2 security channels working out of 4, so longish queues - around 11.30 am. Room ready; luggage arrived around 2pm. Lunch in buffet not too crowded, ... Read More
Embarkation from Southampton was fine, though the port slowed things down by only have 2 security channels working out of 4, so longish queues - around 11.30 am. Room ready; luggage arrived around 2pm. Lunch in buffet not too crowded, and then did a quick refamiliarisation tour (we've been on the Equinox previously) before the sail-away down a cloudy Solent. Only previous cruise was on Equinox in the Med in October, with AQ cabin, so we were interested to draw comparisons: 1. Much older clientele, predominantly 60+, many 75+, with very few under 50. 2. Predominantly British clientele, perhaps two-thirds. Rest USA, Canada, Australia and a few others. 3. Ocean view cabin on 3 had bigger window than expected, and with temperatures under 10 C (50F) most of the time, we didn't miss the balcony. Spotless as usual, with unexpected bonus of live Premier League matches on in-room TV, free! 4. First experience of MDR was good. Table for 6, with two other couples. Food portions not as large as people's comments about how small Blu portions were had led me to expect! Surprised that on a majority British ship, vegetable portions are so pathetic! 5. Entertainment good - though not sure how many non-Brits would have understood the Yorkshire humour from a chap from Doncaster. Having Sue as a British CD changed the 'feel' quite a bit from American CDs. 6. Only gripe is lack of staff in Cafe Al Baccio and the bars. With so many people on drinks packages, Celebrity have little incentive to 'sell' more drinks. Staff run off their feet, and not well managed. They need a better system with the cards, when there's nothing to sign. 7. Excursions (privately arranged) were in good. Recommend the Rodine Fjord trip from Stavanger, the HoHo in Alesund and the Panoramic bus tour in Geiranger. Read Less
3 Helpful Votes
Sail Date: May 2015
Having completed a 7 Day Norway cruise in May, I was mightily fed up with all the queues and the absence of seats in the indoor bar areas. True - there are plenty of bars on this ship but not when all the outdoor ones are shut for most of ... Read More
Having completed a 7 Day Norway cruise in May, I was mightily fed up with all the queues and the absence of seats in the indoor bar areas. True - there are plenty of bars on this ship but not when all the outdoor ones are shut for most of the day! Consequently the indoor bars (and breakfast and lunchtime eating areas are crowded) and it takes forever to get the attention of a waiter to order a drink. There is one very small but very popular Coffee Shop area - always a challenge to get a seat. They need to take out the adjacent Gelato Bar and remove the World Bar (a charge for both and nearly always empty) and extend the Coffee Shop - so obvious I doubt they will! Celebrity have further shot themselves in the foot by closing off 2/3 of the Sky bar on the 14th in the evening to their "Elite Guests". This was one good reason why I will not be travelling with Celebrity again. Nowhere in the daily opening hours did it say the Sky Bar had restricted access for mere ordinary guests - so I will take future business elsewhere. The final straw was taking us to Stavanger on a Bank Holiday - when all the shops were shut. Why not juggle the itinerary and take us to Alesund or Gerainger on the Bank Holiday - where there are so few shops it wouldn't matter. On a previous cruise with another company the Captain juggled the itinerary for this very reason. All of this was a shame as the Ship is very good, the staff exemplary - but for the above two reasons I will not be back. Read Less
3 Helpful Votes
Sail Date: May 2015
Great itinerary for a 7 day cruise. Embarkation was efficient at Southampton and got underway early (so much for a planned sail away get together - turned into a Southampton in the distance drink). All planned ports were visited and on ... Read More
Great itinerary for a 7 day cruise. Embarkation was efficient at Southampton and got underway early (so much for a planned sail away get together - turned into a Southampton in the distance drink). All planned ports were visited and on time. Geiranger was stunning and worth getting up early for. Stateroom was well located, clean and quiet. Some of bedlinen had seen better days with holes in the bed cover!! Stateroom attendants were good as were table staff. Food in main dining room was of a good standard except on their "Top Chef" night which was of a lower standard. Oceanview cafe had a good selection of items but I found that hot food was sometimes cool/cold - more checking food temperatures needed. I would not recommend partially cooked ham/bacon joint, cold black pudding, cool burger meat, cool fajita chicken nor the runny omelette (which made an appearance for breakfast on some mornings). Great ship in terms of facilities, great destination, good staff at table and in stateroom but let down by the basics and attention to detail. Read Less
8 Helpful Votes
Sail Date: May 2015
We boarded this cruise ship in Southampton on 9th May 2015. As this was our first experience of ocean liner cruising, we really didn’t know what to expect, so I hope this will serve as a guide to other new cruisers. Parking was ... Read More
We boarded this cruise ship in Southampton on 9th May 2015. As this was our first experience of ocean liner cruising, we really didn’t know what to expect, so I hope this will serve as a guide to other new cruisers. Parking was efficient as the car park was walking distance from the ship and porters came and took our suitcases direct from the car. Please be aware though that they will NOT take suit covers with hangers, as this would not go through their security system. We were taking my husband’s tuxedo, blazers and pristinely ironed shirts and all my cocktail dresses on in suit bags so that they didn’t get too creased, so we ended up having to carry these on ourselves. There seemed to be no limit to what you could take on in suitcases nor in hand luggage, but cabin space is limited so I would advise you to be sensible. Embarkation was smooth and we were greeted with a complimentary sparkling wine or orange juice. A nice touch, but with all the gear we were carrying, it proved to be difficult to really enjoy the moment. Initially, passengers were not allowed to go to their cabins as they were still being prepared, but had the opportunity to explore the public areas. We were not able to benefit from this owing to the amount of gear we were carrying. Eventually, however, we were allowed to go and hang the suits up in the cabin so that we could go and explore the ship. We deliberated some time before the cruise as to whether we should purchase any of the drinks packages. In the end we went for the “Classic” package (at $65 per person per day), as this included bottled water, better quality teas and coffees, sodas and (at the time of writing this), alcoholic drinks up to the value of $11. Was it worth it? Still not sure. We’re not big drinkers, but I believe that with the hotel prices that the ship was charging, it probably balanced out. If you want to drink cocktails, you’re limited to what you can have on the Classic package and you need to know your cocktails as there wasn’t really a big menu of cocktails to choose from. If you did choose a drink which exceeded the $11 you had to pay the full price rather than the difference. When we were at sea, we found the ship a little too crowded for our liking and at times had to fight to find a seat in the numerous bars and cafes on board. We were directed to another bar by one of the waiters at one time and chose a specialised tea from the menu, only to be told we couldn’t get that tea at the bar we were in and were re-directed back to where we came from! The ports we stopped at, (Bergen, Alesund, Geiranger and Stavanger) were beautiful. We did ship’s excursions at the first three, which we enjoyed. You can, however, go off on your own as maps are provided from the guest relations desk and in Bergen, a shuttle bus to take you into the local town, which would be at least a 15-minute walk to the centre. If you only want to take one excursion, I would recommend Geiranger, as the town is very small and you would struggle to find something to do independently, other than walking up a very steep hill or a trip around several souvenir shops. On board, there is always some activity taking place, so no excuse for being bored. However, these activities were not to my husband’s taste and became very frustrated on the “sea” days. He did, however, take advantage of the fantastic gym on board! The main dining room provides waiter service and I do recommend you book a sitting. We were on the 06:15 evening sitting and although I can’t fault the food and service, we both felt a little rushed knowing that there was a second sitting waiting to come in behind us. Even the formal nights were a little rushed. We did however, take advantage of the 1-2-3 meal deal for the speciality dining. Murano’s, Qsine and Tuscan Grill were all unique in their own way and absolutely faultless. Overall, we did enjoy the cruise as Norway is beautiful and the ship is like a 5-star hotel on water. Read Less
3 Helpful Votes
Sail Date: May 2015
This was our 13th cruise - 9th with Celebrity (5th on the Eclipse). We are a mother (81) and son (40). Embarkation and Disembarkation. Faultless and very quick. Ship - Still as lovely as always. She has just been remodelled and ... Read More
This was our 13th cruise - 9th with Celebrity (5th on the Eclipse). We are a mother (81) and son (40). Embarkation and Disembarkation. Faultless and very quick. Ship - Still as lovely as always. She has just been remodelled and up-dated in a few places (April 2015). Cabins and public areas kept clean and well maintained. Staff - All were very friendly - from stateroom attendants who you passed in the corridors to staff in all the dining areas, our own cabin stewards, and the Captain and all the other officers onboard. Special mention to Cruise Director, Sue Denning. She is the gem within the Celebrity fleet. Yes, she is paid to do her job, but her efforts go far beyond this. She is truly a genuine person, dedicated to her job, and actually cares about the passengers and her "family" (all the staff) on the Eclipse. Food - on the whole very good. Fantastic choice in the Ocean View (buffet) restaurant. Choice not so good in the main dining room and certainly more vegetables with the main course would be a nice idea, please ! Celebrity - like other lines - have recently started promoting incentives such as free drinks packages and including gratuities. The latter is a good idea and helpful. Whilst free drinks is a nice touch - as others have written in their reviews too - in some cases some passengers possibly do use this as an excuse just to drink as much as they can as quickly as they can. In summary, it could be said that Celebrity are cutting back a little bit. We have noticed this over the past few years. The same can be said for other lines that we have cruised with too. This was a GOOD CRUISE - despite the inclement weather (which we already expected going to Norway in May). Whilst enjoying this cruise, we have already reserved 2016 and 2017 cruises. Therefore, we have no hesitation in recommending Celebrity (and the Eclipse) to you....and if you are lucky, Sue Denning will be your Cruise Director ! Read Less
Sail Date: May 2015
We have cruised with Windstar, Azamara, Seabourn, Crystal and Cunard. This was our first cruise with Celebrity and we were surprised at how good it is. The ship is absolutely beautiful and the staff wonderful. We booked the 2 day ... Read More
We have cruised with Windstar, Azamara, Seabourn, Crystal and Cunard. This was our first cruise with Celebrity and we were surprised at how good it is. The ship is absolutely beautiful and the staff wonderful. We booked the 2 day Southampton/Le Havre cruise with a special offer, and then later the next cruise to the Norwegian fjords for 7 days in aqua class. We had to change cabins after 2 days but were able to compare a balcony cabin with an aqua class cabin. Both are identical in size but with a few extras including a fabulous shower in aqua. The main advantage being the exclusive use of the Blu restaurant. Excellent staff including the delightful Marie, Jennifer and JJ, and the food better than the MDR although it was still very good there. The only disadvantage of an aqua cabin is the overhang from deck 12 which blocks out the sun and some sky. This could be an advantage to some people who want shade in a hot destination. There are 2 configurations in the cabins which alternate along the corridor with either the bed near the window or near the bathroom. We experienced both and I have to say we enjoyed both. Neither is better than the other. We were very lucky to have the outstanding room steward Cyril in aqua who did so much for us anticipating our every need. The cafe was fabulous with so much choice probably the best buffet we have experienced. A bit tricky to get a seat sometimes as it was very busy at times, but we were usually lucky enough to get one by the window on many occasions. We will definitely be back. Read Less
Celebrity Eclipse Ratings
Category Editor Member
Cabins 5.0 4.6
Dining 5.0 4.3
Entertainment 4.0 3.9
Public Rooms 5.0 4.6
Fitness Recreation 4.0 4.2
Family 4.0 4.2
Shore Excursion 4.0 3.8
Enrichment 4.0 3.8
Service 4.0 4.6
Value For Money 4.0 4.1
Rates N/A 4.2

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