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6 Helpful Votes
Sail Date: May 2018
We chose this cruise because of the Florence, Monte Carlo, and Barcelona destinations. The Monte Carlo Grand Prix was the main event. The ship as always was great....okay, showers are tight but I think everyone knows that before they board ... Read More
We chose this cruise because of the Florence, Monte Carlo, and Barcelona destinations. The Monte Carlo Grand Prix was the main event. The ship as always was great....okay, showers are tight but I think everyone knows that before they board the ship.....get over it. The bottomline is the crew, the officers, and, even more importantly, the fellow passengers were wonderful. The officers were very present throughout the cruise and the emphasis and training of Azamara staff on crew service was obvious. We were on the Azamara last August in St. Petersburg, Russia and needed cosmetic improvements have been performed and were also very obvious...nice. I would like to compliment the Captain, Safety Office, and crew for their world-class effort to safely bring passengers to the Monte Carlo Grand Prix although the seas were very rough and tenders were required. I have 40 years military experience and the tender execution in Monte Carlo was first rate. The food and beverage service was perfect. The Prime C restauranrt included local produce and treats such as Oysters on the half shell and Oysters Rockerfeller. The veal was among the best I've had and I have dined in ten Michelin one star and higher restaurants in the past year. Prime C is the best restaurant on the ship and well worth the additional charge. Service is perfect. The Aqualina restaurant is also very good and well worth a visit. The white night was great and the effort invested in making the evening exceptional was obvious. The white night food and entertainment was much, much more than I expected....from lobster to crepes, stir fry to grill there was somethibg for everyone. Read Less
6 Helpful Votes
Sail Date: May 2018
After recent cruises with Silversea and Crystal, chose this port-intensive eastern Mediterranean itinerary for our preferred dates. We liked Journey’s Resort Casual atmosphere, but you get the room size you pay for, with bathrooms ... Read More
After recent cruises with Silversea and Crystal, chose this port-intensive eastern Mediterranean itinerary for our preferred dates. We liked Journey’s Resort Casual atmosphere, but you get the room size you pay for, with bathrooms designed for hobbits. Unlike previous reviewers we enjoyed the entertainment: the excellent Standing Ovations opera quartet sang favourite tunes one night; another time an abridged version of Carmen in English, so you could follow the story. The Azamazing Evening chamber concert at Ephesus was very good but involved a lot of work behind the scenes for 40 minutes’ performance. There’s a good range of dining options. Deck 9 has the pool grill and Windows Café (buffet), both nice places if you don’t fancy much (or even if you do) or want to get to a show, say. The outdoor Sunset Bar is essentially part of Windows Café with a sea view. Portions are huge in the main dining room, Discoveries, though the menu doesn’t change much with just two daily specials. Tables are close together and it gets noisy. For several reasons, we had a disappointing meal there on our first night; after we mentioned this (tactfully) on the guest questionnaire two days later, we were impressed when the Assistant Maitre D’ came over to us to understand the issues and all of us were reassured. Service in Prime C was more refined with excellent steaks. It felt more like being in a Silversea restaurant, and was worth the supplement of $30 a head for a special occasion, but we did miss the White Nights party the same evening. Our fare came with $200 pp Onboard Credit which we put towards unlimited Wi-Fi (inevitably slow) and the Ultimate Drinks Package that includes Nespresso coffee and some of our favourite drinks. Most included wines were mediocre but we had some reasonable ones from New Zealand. We spent a lot of time with the friendly guys in Mosaics Café, but like all bars on Deck 5, it’s used as a thoroughfare. The ship was in port for full days plus some evenings, but we would also have enjoyed sailing by the Greek islands in daylight. We only went ashore ourselves for a few hours each day on organised tours. Most of these were reasonably interesting but no apology or recompense was forthcoming when the cable car in Santorini was suddenly closed and we had to descend hundreds of steps to the port. Tendering was efficient in the calm conditions, and the captain was often at the gangway to greet guests. The embarkation process at Piraeus was rather perfunctory. More irritatingly, on disembarkation day we were put on a coach transfer to Rome Airport that arrived 1½ hours before the bag-drop opened for our flight, even though we had queried the timing with Customer Services and other coaches left the ship later. Read Less
6 Helpful Votes
Sail Date: May 2018
We (family of 4 including parents and 2 adult children) were on the Journey in May 2018 for the Greek Islands to Italy 8-day cruise. We chose this cruise as we had previously done this itinerary, and wanted to return with our children as ... Read More
We (family of 4 including parents and 2 adult children) were on the Journey in May 2018 for the Greek Islands to Italy 8-day cruise. We chose this cruise as we had previously done this itinerary, and wanted to return with our children as adults. We were blessed with wonderful weather and we were very happy with the ports. This was our second cruise with Azamara We were very happy with the service and the attention we received from the crew. The cabin stewards, the bar personnel and the waitstaff were friendly, fun and very accommodating. We requested the same waiter every night in Discoveries and an effort was made in order to make this work for us. The senior staff was very visible and interactive, which I very much appreciate. They really seem to love their jobs and take very seriously their obligation to take care of their guests. Unlike some previous reviewers, we quite enjoyed the food on board! We found there to be great variety both at the buffet and in Discoveries, and were very happy with our selections; we liked the different chef’s recommendations as well as the locally flavored dishes (fresh tuna was offered on a few nights and was delicious every time!). We had a special dinner for LCV members which was excellent. 3 of the 4 of us drank the “house” wines—we are casual wine drinkers and could always find one of the 6 available (2 whites, 2 reds, 1 rose, 1 sparkling) which satisfied us each day. There seems to be some dissatisfaction regarding the entertainment on board. The live trio who appeared nightly in the Living Room was great, although the atmosphere early in the evening is low-key in that space. I was the only one of the 4 who attended performances in the Cabaret Lounge: although I am not an opera fan particularly, I found the opera singers quite good and enjoyed the performances; I also liked Eric the cruise director’s show. The live entertainment on White Night was very good. I was pleased with the entertainment provided, but this is not a priority for my husband and I. My 20-something daughters wished that the nightlife was a bit more lively. The gym is very nice and they offer a large number of classes, given the small number of passengers and the port-intensive itinerary. We purchased the unlimited internet package. The Wifi was a little slow, but not awful. It really did not cause me to complain--I have had much worse on a ship. Ports/Excursions: (Theme: leaving the main path, wandering, eating and drinking) We tendered at many of the ports. The tenders run continuously and there is not a long wait for a trip to shore or back to the ship. Mykonos: Took the ship excursion to Elia Beach-4 hours. Great beach, provided with umbrellas and chairs, beach has a bar and restaurant. Very happy with this--efficient and convenient (some folks take the buses to the beach but we didn't want to risk it). Wish it was 1 hour longer. Mykonos town is very picturesque but we didn’t feel that we needed to stay there for hours. Kusadasi/Ephesus: Took the ship excursion Turkish Landscapes: Wildlife, Flora and Fauna. Brought us to a national park and a mountain "town" which we really loved, but was unexpected. The town consists of about 50 homes high up in the hills which are beautiful--it is not a "town" as one would think, with shops, and restaurants. It is isolated and quiet. It is a very interesting and meditative experience. Two guides were wonderful. Kusadasi itself was a little tough to negotiate, with lots of aggressive merchants.The Azamazing evening was at Ephesus and was really wonderful and inspiring; there was no food or drink allowed at the event through no fault of Azamara but that did not diminish the impact of the performance or of seeing Ephesus at night. Rhodes: Crowded port with many shops/carts full of merchandise, from tchotchkes to high end jewelry. It felt very commercial. We got off the beaten path and had lunch on the outskirts of Old Town (Kerasma), then walked one of the less-crowded streets. Found a wonderful shop with handmade olive wood items on Pythagoreas street. Wonderful day! Santorini: Saw Fira and Oia with the help of a private guide (Santorini Private Tours). Had a great lunch, tour and wine tasting at the Venetsanos Winery; enjoyed the Atlantis Bookstore in Oia. Love it here! Taormina: shared a (van) taxi up to Taormina which was 40 Euro total. Walked the crowded street, walked up to the theater. Basically walked and stopped for drinks and snacks all day--this was a short day in port. Amalfi: Took the ship excursion boat to Positano (this was a big boat with 50-75 people, not a small motorboat) where we walked to the top, shopped, walked down, sat in a cafe by the beach, then motored back to Amalfi. In Amalfi, the church is beautiful, we found a wonderful paper shop, and had a great lunch at Taverna Buonvicinio Embarkation and disembarkation were quick and painless, as was the muster drill. All in all, we are enthusiastic and satisfied Azamara cruisers, and this cruise reinforced that. We like the long days in port, and the ease of getting on and off the ship, packaged in a casual, relaxed and friendly atmosphere which we love. It very much suits our approach to life and travel. We will definitely be back with Azamara! Read Less
8 Helpful Votes
Sail Date: May 2018
We chose this cruise for the itinerary and it as great. Ephesus was unbelievable and the private excursion was noteworthy. There were several great features and some poor features. The captain was delightful and went out of his way to be ... Read More
We chose this cruise for the itinerary and it as great. Ephesus was unbelievable and the private excursion was noteworthy. There were several great features and some poor features. The captain was delightful and went out of his way to be visible and friendly. The entertainment director is a very talented singer and entertainer and was a lot of fun. The cabin staff were very friendly and efficient. But the food was sub par and I had to return multiple items that I ordered. The food was served cold most of the time and the bread was stale The internet service very expensive and did not work at all. The Windows restaurant is little more than an average cafeteria. The wine served in the basic package is very low quality, maybe $6 a bottle. The stateroom was tiny and the bathroom smaller than a closet. I will not be back on Azamara. Read Less
7 Helpful Votes
Sail Date: April 2018
We choose this cruise based on it's itinerary...Singapore, Myanmar, Sri Lanka, Cochin India, Goa India, Mumbai (Bombay) India & Dubai. There were 7 days "at sea". I have been cruising for over 35 years....53 ... Read More
We choose this cruise based on it's itinerary...Singapore, Myanmar, Sri Lanka, Cochin India, Goa India, Mumbai (Bombay) India & Dubai. There were 7 days "at sea". I have been cruising for over 35 years....53 cruises....on many different cruise lines. In my opinion this cruise had the worst entertainment of any voyage that we have been on. Azamara has made the decision to eliminate all "Production Shows" & eliminate all dancers from the entertainment schedules. They chose "Opera" and "54 Below" for the main entertainment. This was a very bad decision. The majority of cruise passengers hate "Opera". The 10% of the passengers that love opera, were very vocal about how much they loved the performances. Well, the show room was not full and half left the theatre before the performances were over. Changes must be made....especially with cruises having 7 or more days at sea. My wife and I really enjoyed the afternoon enrichment lectures...Dr. Connie and Dr. Kumar did an excellent job. The shore excursions that we booked on board the ship were excellent. The chefs are excellent and they have excellent cooking demonstrations. We really enjoyed the "Brunch Buffets". The "inTouch" WiFi was excellent. In the spa....I recommend purchasing the "Sanctum Terrace" package for $160USD....get access to a private sun deck on the bow of the ship and a private hot tub. We spent much of our "sea Day" time on the "Sanctum Terrace". This ship was built in the year 2000 and is starting to show it's age. The ship is small (700 passengers) and easy to navigate about. The room stewards are amazing. We will give Azamara another chance.....we are booked on "Azamara Pursuit" Nov 30 2019 voyage from Rio to Buenos Aires. I expect improvements with the entertainment, Read Less
10 Helpful Votes
Sail Date: April 2018
After 7 previous cruise with Azamara this cruise was the straw that broke the camels back. The crew again were the highlight of the cruise. The entertainment was terrible or worse the on board lectures where boring how much do you need ... Read More
After 7 previous cruise with Azamara this cruise was the straw that broke the camels back. The crew again were the highlight of the cruise. The entertainment was terrible or worse the on board lectures where boring how much do you need to know about Asia. The casino should be closed hardly any one playing. With a death and 4 broken arms and GI during the cruise more like a hospital ship than a cruise liner. No board games due to GI. Crew always wiping down the table and chairs while you were eating. Average age on this cruise 70+ . Highlight every day was the trivia sessions in the living room come on!!. Never saw Eric De Grey the cruise director around the ship during the whole cruise. The menu in Prime C was the same as 2 years ago. The showers in all cabins expect the suites are a joke you need to weigh no more than 60kgs or you will stick to the curtain. I could go on but it would only being back more bad thoughts. Read Less
3 Helpful Votes
Sail Date: April 2018
Our 2nd Journey trek and we were actually impressed how much the service has actually improved.... and I didn’t think here was much room for that. The staff could not be better....from knowing your drink favorite to opening your cabin ... Read More
Our 2nd Journey trek and we were actually impressed how much the service has actually improved.... and I didn’t think here was much room for that. The staff could not be better....from knowing your drink favorite to opening your cabin door and everything in between. Food...excellent in every way..variety, presentation, quality all good. Prime C excellent as always, Aquilina has good apps but the mains seemed strange. My only single negative is the lack of guitar or string group or soloist. I know it’s an individual like/dislike but it sure would be nice having a quality soloist in Moszaic and around the ship. I don’t dare mention any staff in particular less I forget one. ALL were excellent. I love not having to sign every time you want a drink. I know you “pay” up front but it’s nice. This cruise even the fellow passengers were all fun and interesting. All very well traveled ... what’s not to love about Aussie and UK “stories” over dinner or drinks. Read Less
5 Helpful Votes
Sail Date: March 2018
We love Azamara and this was a Cruise that called at many destinations we had not previously visited. It also departed from and returned to the same port - Singapore. This made flight arrangements much easier. On this cruise we did ... Read More
We love Azamara and this was a Cruise that called at many destinations we had not previously visited. It also departed from and returned to the same port - Singapore. This made flight arrangements much easier. On this cruise we did notice small savings had been made. The food, while very good indeed seemed to lack some of the special touches we have come to love. However when we asked for something special that was not in the menu it was made specially for us. As usual the staff on board made the cruise . They welcomed us like family and could not do enough for us. The only downside of thIs trip was the entertainment. Azamara are trying a new format and no longer have production shows. This makes the atmosphere in the Cabaret Lounge less inviting. In fact this was the first time we have walked out of a show. The opera group,while they have lovely voices, did not sing enough popular tunes. Doing Carmen for a full hour was just too much for many. Also the trio, while good artistes, spent too long on their own material. I am sure that Azamara will listen to all the feedback and review their offerings in this area. That said, we would still,prefer to sail with this line. Read Less
2 Helpful Votes
Sail Date: March 2018
We chose this cruise for the itinerary, we had never heard of Azamara. When booking we thought was quite expensive but as I can only travel during school holidays and this cruise fitted in with that. Embarkation was very smooth and quick, ... Read More
We chose this cruise for the itinerary, we had never heard of Azamara. When booking we thought was quite expensive but as I can only travel during school holidays and this cruise fitted in with that. Embarkation was very smooth and quick, but had to wait 2 hrs for our cabin to be ready. The cabin 8021 inside stateroom was pleasantly spacious with a queen size bed and plenty of storage couch and 42" TV. All the crew and staff were always friendly. The dining was superb with plenty of options. We chose to go on azamara excursions and felt we were looked after very well even though they are a bit more expensive i definitely think it was worth it. The one time in banckok we did our own thing we were overcharged for taxi and boat trip etc and did not feel safe so for AsiaI would recommend sticking to ship tours. Entertainment could have been better. Went to a couple of shows which were good but others like opera we are not into. There was the living room for late night entertainment but not much on here. The DJ played the same playlist every night and it got quite boring. They need to up their game here and make it a more fun place to be. Much better fun to be had down at the smoking area where people tended to gather and get their drinks served here instead. Overall we enjoyed this trip. Read Less
3 Helpful Votes
Sail Date: March 2018
good value for what you get. Ship is wonderful with only 700. Food is excellent in all areas Entertainment was changed from shows to Opera and Sting trio, it was O.K but not for everybody. Should have had more recognizable songs ... Read More
good value for what you get. Ship is wonderful with only 700. Food is excellent in all areas Entertainment was changed from shows to Opera and Sting trio, it was O.K but not for everybody. Should have had more recognizable songs and tunes for all to enjoy. Was a bit average. The talent was first class but not for everybody. All crew were excellent. Port of Bindalu was not what expected as it was the first cruise ship to dock there and they were not prepared. Waiting in the sun for a bus over 1 hour when should have been every 15 minutes. When back a the ship 3 buses there waiting. Not Good. Could have been fixed at the time by ensuring buses were rotating empty or full. Many elderly waiting without shade, water or seats at the drop off point. All other ports were very good. Azamazing evening was first class and ran like a military operation. Read Less
5 Helpful Votes
Sail Date: March 2018
We have sailed with Azamara Club Cruises six times now and love both the Azamara Journey and the Azamara Quest. The ships are small and intimate and the itineraries and crew are incredible. With such small ships (700 passengers each), ... Read More
We have sailed with Azamara Club Cruises six times now and love both the Azamara Journey and the Azamara Quest. The ships are small and intimate and the itineraries and crew are incredible. With such small ships (700 passengers each), you get really up-close and personal with the upper-level staff who are highly visible and friendly. The reason I did not give this ship a five-star rating is because of their change in entertainment. I really would have liked to give them a four and a half star rating but that wasn't available. On our latest cruise, round-trip from Singapore on March 25, 2018 - April 9, 2018 (just completed), the entertainment was changed to include some performances by an outside opera company quartet, a string trio from Studio 54 doing their own interpretations of different types of music, a comedian doing one performance, and the cruise director and his two assistance each doing individual concerts and one combined concert. Although all performers were quite talented, we really missed the old song and dance production shows and guest performers. Neither the opera nor the string trio were our "cup of tea". The guest speakers were both outstanding and Dale M Pollock, an American film producer, writer, and film professor, was fantastic. We attended all six of his presentations and really loved all of them. We found his presentations on an explanation of film credits and another on ethics in film making to be both educational and thought-provoking. I have severe food allergies and the staff really went out of their way to ensure that my meals were both safe and prepared well. For breakfasts, we had the same table and staff each morning in the dining room -- which made meal time easy and drama free. Our lunches and most dinners were in the buffet and there were always Gluten-Free options available. We did three specialty-dining meals and all were perfect, worry and hassle free. Standard beverages are included and, although we do not drink alcohol, we really enjoyed the supply of available bottled water, special coffees, and mock-tails Because the ships are smaller, access to smaller ports is easy and the ports were outstanding and interesting. We opted to take the ship-sponsored excursion overnight to Angkor Wat in Cambodia and the tour was top notch and beyond our expectations. The tour guides were outstanding and the accommodations were 5-star. We are hoping that Azamara changes their approach to entertainment in the near future and look forward to our next sailing with them -- booked on the new ship, The Azamara Pursuit, in early 2019. Read Less
6 Helpful Votes
Sail Date: March 2018
We booked this back to back a year before whilst on the Journey. Check in at Singapore was the worst we’d experienced in our long cruising history. Once aboard the customary welcome glass of champagne was not offered although other ... Read More
We booked this back to back a year before whilst on the Journey. Check in at Singapore was the worst we’d experienced in our long cruising history. Once aboard the customary welcome glass of champagne was not offered although other guests were walking around with them. In fairness our balcony cabin was lovely - spotless clean with regular towel/bedding changes. Our biggest disappointment was the very poor inferior entertainment. No singers and dancers but a group of four opera singers who are excellent performers but I felt totally inappropriate for a cruise. Their repertoire was far too ‘high brow’ for a relaxing.cruise holiday. The only outstanding performer was Kim Purling. We’d seen him on another cruise and he is an amazing pianist which put all the other acts to shame. There was a has been singer from Las Vegas, a has been comedienne from Australia and other embarrassing performances. I have never walked out of a show before but couldnt stand to sit through these acts. Cruise director Eric did his best to hold things together with his shows. White night has now passed its sell by date as it is so predictable and not so good without singers and dancers. On the plus side we experienced two brilliant Azamaing Evenings. The crew were as welcoming as ever and the service was good. Food was excellent with steaks being the best at sea!.we won’t be rushing back to Azamara. Read Less
8 Helpful Votes
Sail Date: February 2018
This is our 2nd trip on Journey but our first to NZ and Australia. The ship is an ideal size. Big enough to have plenty of activities and a good selection of dining options but small enough that you hardly ever have to stand in line for ... Read More
This is our 2nd trip on Journey but our first to NZ and Australia. The ship is an ideal size. Big enough to have plenty of activities and a good selection of dining options but small enough that you hardly ever have to stand in line for anything. Both this trip and the last trip we were on, the Adriatic Sea, the service was excellent. The crew is friendly from the cabin stewards to the Captain and other officers. The ship is tastefully decorated - common areas and the cabin. The cabin was roomy enough for our 2 week cruise. There were plenty of areas to relax in - quiet and lively, indoor and outdoors. We especially like that you normally have plenty of time in port, so you can get to know the countries and towns you are visiting. My only small criticism is the excursions seem a bit pricy so we mainly made our own arrangements. I would recommend a broader selection and more competitive pricing. They also were very concerned on making sure we all stayed healthy with hand sanitizer dispensers every where and requiring the staff to only 'fist bump' with the passengers and each other. The service really stands out on Azamara, whether you are in the restaurants, boarding the ship or just having your cabin cleaned. High grades to Azamara and we would recommend them highly. Read Less
5 Helpful Votes
Sail Date: February 2018
The ship was comfortable, our cabin was kept fresh and clean and had ample storage, we enjoyed diverse excursions and activities (unhosted knitting group was great!), the food was stellar, and the crew never cease to amaze me with friendly ... Read More
The ship was comfortable, our cabin was kept fresh and clean and had ample storage, we enjoyed diverse excursions and activities (unhosted knitting group was great!), the food was stellar, and the crew never cease to amaze me with friendly greetings after not seeing some of them in a couple of years. It was personal and lovely. Azamara is not a child-oriented cruise line. To socialize expect mostly retirees and at the least... Adults. We booked two more Azamara vacations and look forward to those very much. The perks offered when booking ahead while onboard tipped our decision to do so. The officers circulate and make a point of engaging with guests to be sure all is well. They are personable and committed to making Azamara travel a great experience. Recently Azamara entered an arrangement with Feinstein's 54 Below and the performers which came onboard were very good. Also wonderful, in New Zealand, were Maori singers/dancers. Read Less
5 Helpful Votes
Sail Date: February 2018
We chose this cruise for the itinerary, plus friends had recommended the Azamara Journey. We loved the lack of formality - no dressing up for dinner or jackets required for the men. The staff were friendly and helpful, service was ... Read More
We chose this cruise for the itinerary, plus friends had recommended the Azamara Journey. We loved the lack of formality - no dressing up for dinner or jackets required for the men. The staff were friendly and helpful, service was excellent. The food was good - we really enjoyed Prime C but were disappointed with Aqualina. The house wine was average at best. Unable to comment on the entertainment as we never went to any shows, quite happy to have a late dinner then sit in the Mosaic Lounge with our mint tea and crossword puzzles. The quality and choice of films available via the TV was very poor. The lectures did not appeal, we would have preferred lectures on NZ. We went on shore independently as the cost of the excursions was too high. For instance in Dunedin there was a train ride through the Taieri Gorge that was offered for US$209. We booked it direct for a cost of US$66 per person. The only difference was that the cruise passengers went from the ship; we went via the shuttle to Dunedin. No matter what the extras were, Azamara really ripped off the passengers on this one. We have visited NZ many times and took this cruise as it was a different way to see the country and it allowed us to visit with friends in Dunedin and Napier. The ports of call were a great choice. We especially liked our first visit to Tauranga - Manganui was a delightful place to visit, and the climb up the Mount hard work but fun. We stayed on a further 10 days in Auckland staying with friends and visiting family. So, for us the cruise was great, relaxing, calling in at places we had not visited before. If we had wanted to be ‘entertained’ then it might have disappointed. The fitness room was of a high standard. Read Less
3 Helpful Votes
Sail Date: February 2018
We enjoyed our first sailing on the Journey. We have sailed six times on the Quest and enjoyed every single cruise. Trip went well from embarkation even with the ship completely booked it never felt crowded. The guest speaker was ... Read More
We enjoyed our first sailing on the Journey. We have sailed six times on the Quest and enjoyed every single cruise. Trip went well from embarkation even with the ship completely booked it never felt crowded. The guest speaker was outstanding but we would have liked to have additional speakers that gave us history on the areas we were visiting. Also, expected info on port visits prior to arriving; not referring to ship hosted tours. Tours seem to be getting more and more expensive. Ship's crew and staff were outstanding!! Many remembered us from previous cruises. Dining was excellent throughout the ship and "over the top" in Prime C. Several buffets were served in Discoveries during lunch and dinner and they were outstanding. Azamara is our first choice for cruising and we are looking forward to sailing on the newest ship in the Azamara family, the Pursuit in December 2018. Read Less
4 Helpful Votes
Sail Date: February 2018
Sydney to Auckland, Feb18. First impressions were excellent, the online check in made things an absolute breeze, we were onboard the ship by 1pm, which gave us plenty of time to become familiar with her. The Journey is a lovely ... Read More
Sydney to Auckland, Feb18. First impressions were excellent, the online check in made things an absolute breeze, we were onboard the ship by 1pm, which gave us plenty of time to become familiar with her. The Journey is a lovely well maintained ship, very clean. Our cabin on Deck 4 was located midship starboard side around 5 cabins down from the Starboard Gangway but was extremely quiet the whole time we were onboard even with the gangway being utilised. Our cabin was extremely clean, the en suite was on the small side and if you're a big guy then you have to turn sideways on to the shower to fit your shoulders in. The plastic shower curtain is USELESS would be so much better if they just had a glass door. Our cruise was 14 days, we had plenty of storage space and for the first time on 5 different cruise lines I was able to put my Extra Large Samsonite Hardcase under the bed (big plus). Our Cabin Attendants Louis and Reynaldo met us, fantastic guys, who delivered excellent service with a smile or joke every time we met them. They kept the cabin absolutely immacuate. As for the food, well the Main Dining Room was good, good choices and well cooked etc etc as you'd expect. The Buffet up at Windows Cafe, even though it had a number of speciality nights, we saw time after time, the same deserts, the same pasteries, the same sushi served up lunch and dinner. The Chefs Top Table was a STUNNER brilliant, great food, great wine and great company. Prime C Steakhouse the food was average but it was brilliant in Aqualina, as was the service. Coffee was out and out DISASTER and NOT WORTH DRINKING. Getting served UHT Milk for coffee whilst the ship was visiting two of the BEST Dairy Nations in the world is simply not on. As for the Coffee, the beans must have been roasted badly because the coffee was full of acid, no balance and very little favour. Onboard Entertainment to these Aussies was POOR. 54 may have been great for the Americans onboard but to anyone else it was so so. No Presentations on the history of New Zealand etc etc other than the Shore Excursions was pretty poor. That said we had the only Presenter Dr Michael Fopp do outstanding presentations on the Battle of Britain, Early Female Flyers etc etc. The Public Rooms were all excellent and very very comfortable. The ship only has 690 passengers maximum onboard so it was always possible to get a seat except at 6pm for Dinner at the Discoveries Bar or the Sunset Bar on the stern if the ship was sailing. The Itinerary was wonderful with plenty of time in the various ports we visited. Gave us plenty of time to wander around or take up shore excursions. Picton is just gorgeous whilst Napier with its Art Deco buildings was also a highlight. Milford Sound we arrived with grey skies but the sun rose and the sky cleared to show Milford in all its glory. We met a number of the Officers and Crew, all of whom were very nice and would take the time to have a chat with you. Finally the Onboard TV Entertainment was woeful. Documentaries were over 20 years old in some cases, whilst the movie selection was limited and repeated after a couple of days. The first cruise line to introduce a system like the In Flight Entertainment one finds available onboard a flight with Emirates, Singapore or Qantas Airlines will make a killing. No excuse in this day and age of technology for ships not to have such an entertainment system available to its passengers given ships have more space to carry such systems than aircraft. If the airlines can do it, the cruise industry should be doing it as well. Overall, we enjoyed the cruise because of the itinerary and the ships crews. The things listed above if improved would see the Journey really at the top of its game. Read Less
4 Helpful Votes
Sail Date: February 2018
The itinerary was perfect to explore Tasmania, South New Zealand and North New Zealand. The Journey's crew from officers to room attendants are the very best of any line we have traveled on and are the Journey's #1 asset! ... Read More
The itinerary was perfect to explore Tasmania, South New Zealand and North New Zealand. The Journey's crew from officers to room attendants are the very best of any line we have traveled on and are the Journey's #1 asset! The only problem is the ship's age. At 18 years old the Journey's cabins and "bathrooms" are very very small by new ship standards and detracts from the overall experience. Though refurbished a couple of years ago some finishes and furniture are worn. Unless you can afford a suite the accommodation's are very tight! Shore excursions were generally good except too much time spent in "shopping opportunities" that were not advertised. Were pricey when compared to almost identical excursions available on shore. The Journey orchestra, singers, and dancers put on excellent entertaining shows. Security was a problem for me as I must use to cane. When re-entering the ship for the usual securuty scan, security would demand to take my cane without offering a replacement [as TSA does], while my cane went thru the scanner. Had to tell them if I had to stand with my arms our strectched and no cane I would fall over! That's why I use a cane!! Contacted an uninterested security chief officer to no avail. Happened at every port! Read Less
3 Helpful Votes
Sail Date: February 2018
This was our second Azamara cruise (with a third booked). We like the size of the ship (650 passengers), the quality of food and excellent service from staff, the all-inclusive approach (good choice of included wines and drinks) and the ... Read More
This was our second Azamara cruise (with a third booked). We like the size of the ship (650 passengers), the quality of food and excellent service from staff, the all-inclusive approach (good choice of included wines and drinks) and the itineraries - specifically, the overnight stays in several ports (Hobart, Dunedin and Napier) keeps the pace just right (not rushing from port to port). Captain Magnus (Davidson) did an excellent job keeping his passengers updated. He's calm, informative and gets to the point. (For example, he was paying close attention to "Cyclone Gita" and reassured us we wouldn't be in her path - which we appreciated!) The onboard entertainment was a bit uneven, although strong points were dancers Sasha and Dima, vocalist Alicia Hill, and onboard pianist Max. Our stateroom was comfortable and well-appointed, but the shower needed some attention (peeling wallpaper). Tasmania exceeded our expectations, and Milford Sound was spectacular; Dunedin, Picton, Napier and Tauranga were also beautiful and offered a good variety of onshore activities and excursions. However, compared to cruising with Azamara in the Mediterranean, the Tasmanian and New Zealand docking locations were mainly "industrial" (containers and warehouses), but at least we managed to dock at a pier and walk off the ship at all stops but one. Despite a few quibbles, Azamara gets it "right" for the most part and their staff provide an excellent cruise experience for the price charged. Read Less
2 Helpful Votes
Sail Date: February 2018
We were originally planning a driving holiday to New Zealand in February but when this cruise popped up in an email from our travel agent it seemed a great opportunity. We were attracted by the size of the ship and the inclusions. It was a ... Read More
We were originally planning a driving holiday to New Zealand in February but when this cruise popped up in an email from our travel agent it seemed a great opportunity. We were attracted by the size of the ship and the inclusions. It was a bit disappointing that we did not leave from the Overseas Cruise Terminal but instead from White Bay but embarkation was smooth. We thoroughly enjoyed the 14 days. The Tasmanian Symphony Orchestra concert followed by the fireworks was truly 'Azamazing'! The organisation and attention to detail in all areas was impressive. It was no surprise that many people had cruised with Azamara before and I think we will also become repeat guests. We were impressed with the food quality and variety especially in Discoveries Restaurant but not big fans of the times when the only option was a buffet. We ate at Aquilina and Prime C but on the whole found we were just as happy at Discoveries. We also enjoyed the breakfast and lunch offerings at Windows, especially good for fresh fruit and salads. The lectures by Dr Fopp were an unexpected highlight. Read Less
5 Helpful Votes
Sail Date: January 2018
We had last sailed on an Azamara ship approximately 6 -7 years ago and due to a combination of circumstances,destinations and dissatisfaction with Azamara we had not booked again until we found this cruise going from Bali and around ... Read More
We had last sailed on an Azamara ship approximately 6 -7 years ago and due to a combination of circumstances,destinations and dissatisfaction with Azamara we had not booked again until we found this cruise going from Bali and around Australia beginning on its west coast. At the outset we were delighted with the incredible changes that have been made to the journey. The refurbishment of the ship was good, but the cabin redo's were excellent. Space was much better utilized, especially in the suites. for the first time we actually had room to spare for our belongings on this longish, 18 day cruise. The bathroom set up was a great improvement, over past years and other comparable accommodations on other cruise lines, having a much larger amount of space for our toiletries. The staff was wonderful, knowledgeable and friendly and all had the Ritz Carlton mentality/mantra of being empowered, or so it seemed, to solve problems, both large and small.Highlights of the trip included a great White Nights evening, a wonderful breakfast for Le Voyage Club, Azamara loyalty program, members and a simply superb rijsttafel dinner one evening, at a small extra charge. Gratuities included as is most alcohol, other than very high end premium brands of liquors and wines. With all of that "booze" it was interesting that we never saw a single passenger the slightest bit tipsy other than when the waves were high. Of course some things were not great. Included in that was the differences in the taste and quality of coffee depending on the venue in which it was served. some of the tours that we attended were fair or less at best including the Azmazing night in port at Freemantle. The singers/musicians and songwriters were good, but the native dancers performed off the stage and on a level with the chairs so that unless one sat up front it was difficult to see them. The food was plentiful and quite good at this event but the venue was overcrowded and very hot. Entertainment on the boat is what one would expect with a smallish ship-not terrific, but in some instances quite passable. The enrichment lectures were quite good. In sum, I would rate them tops for value and would not hesitate to return to Azamara for other cruises in the near future. Read Less
2 Helpful Votes
Sail Date: January 2018
Azamara Journey goes above and beyond most cruise ships. The staff are so friendly - We love all the question and answer periods with all the officers from the captain down. The food was excellent with lots of variety. There was lots of ... Read More
Azamara Journey goes above and beyond most cruise ships. The staff are so friendly - We love all the question and answer periods with all the officers from the captain down. The food was excellent with lots of variety. There was lots of activities to do onboard if so desired. The ports were interesting especially Perth(Freemantle), Auckland, Melbourne and Sydney. The smaller ports Esperance, Albany, Bunburry had less to do but certainly the Australian people made you very welcome with bands playing when you arrived and lots of info re their port. The weather could have been better but that certainly is no fault of the cruise line. Yes - it rained in Bali but it is the passengers responsibility, not the cruise ships responsibility, to get to the ship at the start of a cruise and once the cruise is over and you have checked out it is your responsibility to have umbrellas etc. not the cruise ships. Read Less
2 Helpful Votes
Sail Date: January 2018
This was our 5th Cruise with Azamara and cruising down the West Coast of Australia is the wrong time of year as it is Cyclone season. Although we didn’t come across one there were a few in area both before and after our sailing down the ... Read More
This was our 5th Cruise with Azamara and cruising down the West Coast of Australia is the wrong time of year as it is Cyclone season. Although we didn’t come across one there were a few in area both before and after our sailing down the coast. Embarkation was a little longer then we have previously experienced as there were torrential rain in Bali and I think everyone wanted just to get onboard and stay dry. It was great to see familiar faces as we boarded handing us a glass of champagne Read Less
3 Helpful Votes
Sail Date: January 2018
Fourth cruise on the Journey, great crew, service and food. We like the relaxed feeling on the ship with only about 700 passengers. Boarded in Benoa, Bali near the airport. There was about an hour checking in due to the limited ... Read More
Fourth cruise on the Journey, great crew, service and food. We like the relaxed feeling on the ship with only about 700 passengers. Boarded in Benoa, Bali near the airport. There was about an hour checking in due to the limited facilities. Having senior club status meant nothing because there was not enough room in the small building for multiple lines. Not Azamara's fault because Bali has no dedicated cruise port. I understand it is planned in the near future. Once on board with a glass of sparkling wine in your hand you soon forget the long check-in line. Lunch in the cafe and off to unpack and get settled. The cabins are adequate in size and the bathroom is tiny but fine once used to it. Entertainment is limited but and mostly after 9:30pm so we did not attend any shows this cruise as we turn in early. The itenerary was good as we had never been to West or South Australia before. This was also the first time I believe for Azamara as well. The area's activities was primarily natural sights such as wildlife on land and sea until you arrived in Adelaide, Melbourne or Sydney. It was a great opportunity to see Kangaroos and Koalas. There are many Dolphin encounters and whale sighting ( only in season ) in the area. Our weather was windy with rough seas for the first week which was expected for the location and time of year but enjoyed the cruise anyway. The true beauty of the Journey is the wonderful crew and genuine friendly atmosphere of the ship. Captain Magnus Davidson is a joy to have leading the cruise. I believe this was our 3rd cruise with him. Always friendly and informative. We are scheduled on the sister ship QUEST in April for another adventure with Azamara. Read Less
1 Helpful Vote
Sail Date: January 2018
This particular cruise was chosen for the itinerary of exploring Wesreern Australia. We knew we’d never be able to visit all the ports that Azamara Journey called on without going on a cruise. Having visited Queensland and Victoria many ... Read More
This particular cruise was chosen for the itinerary of exploring Wesreern Australia. We knew we’d never be able to visit all the ports that Azamara Journey called on without going on a cruise. Having visited Queensland and Victoria many times, we wanted to explore the west coast. The best was Kangaroo Island and the all day shore excursion to view kangaroos and koalas in the wild. Having experienced three previous cruises on Celebrity, we were interested in trying a smaller vessel. Azamara Journey did not disappoint. We were particularly pleased with the staff and crew in every area, from the cabin attendants to the wait staff to the officers on the ship. Everyone was more than cordial and went out of their way to engage, converse, and make you feel welcome. While the larger ships offer more in the way of entertainment, the smaller vessel offered a chance for everyone to get to know others from around the world. Read Less
Azamara Journey Ratings
Category Editor Member
Cabins 4.0 4.2
Dining 5.0 4.4
Entertainment 4.0 3.8
Public Rooms 5.0 4.5
Fitness Recreation 4.0 4.1
Family 1.0 4.1
Shore Excursion 4.0 3.7
Enrichment 4.0 3.8
Service 5.0 4.6
Value For Money 5.0 4.2
Rates 4.0 4.3

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