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5 Helpful Votes
Sail Date: December 2017
Recommended by friends. Very disappointed with the wines. I’ve been told how good they were in the past but I know other passengers were disappointed also. I have booked another cruise and giving Azamara another chance to improve ... Read More
Recommended by friends. Very disappointed with the wines. I’ve been told how good they were in the past but I know other passengers were disappointed also. I have booked another cruise and giving Azamara another chance to improve their wines. Good Australian wines are not at all expensive. Apart from that I enjoyed the cruise with Azamara I like more than one day in ports and chose this cruise for that reason as well as the destinations. Eric de Gray is one one of your best assets. Edina in the restaurants was always so friendly and willing to serve us with a smile. Enjoyed Agnes Lee’s Bridge sessions. Our cabin was serviced to our expectations We could dine whenever we liked and sitting with different people in the Discovery Dining was so good. Our Excursion to Hanoi was a big disappointment. Azamazing evening was very good but too much food was offered at the venue. We had eaten on the ship and didn’t know there would be so much food offered. A waste of so much food as we didn’t have any. Read Less
2 Helpful Votes
Sail Date: December 2017
This was our sixth cruise with Azamara. We have also cruised with Oceania, NCL, HAL, Windstar, Louis, Katarina and several river cruise operators. This cruise was 16 nights, from Hong Kong to Singapore. Embarkation was smooth. In the ... Read More
This was our sixth cruise with Azamara. We have also cruised with Oceania, NCL, HAL, Windstar, Louis, Katarina and several river cruise operators. This cruise was 16 nights, from Hong Kong to Singapore. Embarkation was smooth. In the early afternoon we got a taxi from our hotel to the Ocean Terminal in Tsim Sha Tsui, Hong Kong. This terminal is very conveniently placed. We were cornered by a lady from the local tourist board wanting us to do a survey, so that delayed our boarding, otherwise it would have been quick! The Journey was looking in pretty good state. We had an ocean view cabin on deck 4, which we have been on before, and this is a position we are quite happy with. Our room stewards did a good job. We enjoy Windows, the buffet restaurant, for dinner. They have a different theme every night and we enjoy the variety and find the food tasty. Some of the wait staff in Windows acted as if they didn’t want to be there, others were always smiling and helpful. We did eat twice in the MDR, Discoveries. Service was a little slow, and we found the menu a little limited and somewhat repetitive. For the first few days of the cruise we had heightened sanitising procedures in place because of some cases of GI at the end of the previous cruise and at the beginning of our cruise. The crew worked hard to maintain this level of precautions and the captain regularly updated us on how many cases of GI had been reported. There were 2 lecturers. We only went to one of them as the other one’s topics were a bit too specialised and not of interest to us. The one that spoke on the ports we were visiting was okay, but not a particularly exciting speaker and we did not learn much from him. As usual we enjoyed the Q&A sessions. There was one with Heike Berdos, the Hotel Manager; it was a pity it was so poorly attended. She gave us a lot of info and it was interesting to hear from her. The one with Eric De Gray, the Cruise Director, turned into a bit of a music lesson, with not too many questions fitted in, but it was still interesting. The last one was with the captain, Johannes Tysse, which repeated many of the questions asked of Heike, but still worth attending. The Azamazing evening was in Ho Chi Minh City. We were bused from the port to the Binh Quoi Village. The village is a tourist village, but tastefully done. When we arrived there were many people at the eating stalls and some local craftsmen & entertainers. At the back of the village we attended a concert of traditional Vietnamese music and dancing. It was well set up, with large TV screens on each side so that people sitting at the back could see the concert. There were drinks and snacks provided. We had eaten dinner before leaving the ship. The White Night Party was on the first night in Bangkok. This was the usual buffet meal served on deck around the pool, with local dancers performing. We actually ate in the MDR, as we find this more relaxing – we have previously been frustrated with the long queues at the buffet on deck. After dinner in the MDR we go out on deck to watch the local concert, followed by the crew parade. The entertainment included concerts by both the onboard and visiting entertainers which we had seen before. As usual we enjoyed many of the concerts, but some were not to our taste. We like the space which is now called “The Living Room”. This is where we sat in our free time. We did 7 Azamara shore excursions, all of which delivered as expected and we enjoyed. The guides were generally good, though we had trouble understanding one of the guides in Bangkok. Disembarkation was easy. We left the Journey about 8am and were through baggage pickup, immigration and customs in about 10 minutes. Singapore is a good start or end port. It was easy to get to our hotel on the MTR. We enjoyed this cruise. Azamara remains our preferred cruise line, indeed we booked another cruise while on board. Read Less
Sail Date: December 2017
This was our 3rd Azamara cruise and we eagerly anticipated the opportunity to celebrate Christmas & New Year on board Azamara Journey. Embarkation in Hongkong was one of the easiest we have ever experienced. Our hotel (Marco Polo) ... Read More
This was our 3rd Azamara cruise and we eagerly anticipated the opportunity to celebrate Christmas & New Year on board Azamara Journey. Embarkation in Hongkong was one of the easiest we have ever experienced. Our hotel (Marco Polo) was linked by a new shopping centre walkway to the new cruise terminal but as the immigration hall was not in operation Azamara arranged on board processing. We arrived at midday. Within half an hour we were enjoying a welcome drink and buffet lunch in Windows. Our ocean view stateroom on deck 4 was ready at 1.30pm and our luggage arrived almost immediately. We were welcomed by our steward Danny and his assistant Agostino who gave us excellent service throughout the cruise. We were only a small group (26 people) for The Cruise Critic Meet & Mingle cocktail party but the Captain & senior staff still took the time to attend - we were impressed. A highlight prior to our 8.30pm departure was a grandstand view of the Victoria Harbour Symphony of Lights from the deck of Azamara Journey. Azamara has rigorous hygiene & sanitation protocols which were instituted for the first 4 days of the cruise (no self service of food & beverages) We avoided any outbreak of Norovirus & greatly appreciated the extra work & effort by all the crew. Service and food in Windows, Patio and Discoveries were all of a high standard. Captain Tysse and Cruise Director Eric de Grey were both brilliant always highly visible, friendly & superbly professional. As we expected the ship was tastefully decorated for Christmas. Christmas Eve (a sea day) was very festive. We had an excellent Christmas brunch and Christmas carols with Eric and the entertainment team. On Christmas Day we anchored in Halong Bay (a tender port) for an overnight stay. Anticipating an exciting program of Christmas Day celebrations we had booked a Halong Bay shore excursion for the following day. We did not want to miss out on any of the Christmas Day festivities (we also chose not to take the 3 hour drive to Hanoi). We were sadly disappointed! No special entertainment had been planned during the day - neither the piano or guitar entertainers. Discoveries restaurant was closed and Windows and the Patio only had their usual menu. The ship was like a morgue. A crew member said approximately 100 passengers remained on board expecting Christmas Day with all the trimmings. It was a non event until activities resumed with a Christmas quiz at 4pm. and Christmas dinner and very entertaining pantomime in the evening. I put in a written complaint expressing my dissatisfaction at the lack of a daytime Christmas Day program. I received a call from Hotel Director Heike Berdos. Her explanation was that as we were in port on Christmas Day It was the usual port day program and instead they had organised Christmas brunch & entertainment on Christmas Eve! I pointed out that a lot of passengers had come on this cruise to celebrate Christmas Day and also as we were in a tender port a lot of passengers either did not want to or were unable to go ashore. Some passengers were also disappointed with New Years Eve as a highlight in the marketing promotion was “see the New Years Eve fireworks in Saigon” a bit difficult as we left Saigon at 4pm! As the Captain had predicted the weather got rough once we were in open waters. However there was a great party mood on board and we all donned (courtesy of Azamara) our New Years Eve party hats and the entertainment staff had done a great job with the decorations. Despite the conditions the wait staff in Discoveries did a heroic job - not sure how the folks fared up on deck 10 in Aqualina and Prime C ! Like many others owing to the ships motion we never made it up to the Livingroom to see in the New Year. We enjoyed the Azamazing and White Night evenings which are a usual feature of an Azamara cruise however Christmas & New Years Eve cruises are marketed as premium cruises at premium prices and are regarded as an opportunity for a special celebration. Even on “low key” ships such as Azamara we expected a festive Christmas lunch. Read Less
3 Helpful Votes
Sail Date: December 2017
We chose this trip as we wanted to spend Christmas doing something different, and wanted to see a bit of SE Asia. We’ve previously cruised a few times with Celebrity (which we loved) & once with Silversea (ditto). We really ... Read More
We chose this trip as we wanted to spend Christmas doing something different, and wanted to see a bit of SE Asia. We’ve previously cruised a few times with Celebrity (which we loved) & once with Silversea (ditto). We really enjoyed every aspect of the cruise, including some we weren’t sure about when we booked - did we REALLY want to spend 2 nights in Halong Bay, or get up before dawn to see the floating market near Bangkok, etc.? Well, the answer is that we did, and thought the whole thing was fantastic. Almost everyone onboard and on this forum rates the crew very highly, and we agree. It was a revelation to see so much of the Captain, who seemed to be everywhere & keeping an eye on what was happening. Also Eric de Gray did a fantastic job both as a performer and in organising things like the really memorable & highly organised Azamazing evening. Credits too to the band, who seemed to be able to play anything, at any & all times. We had some issues with our stateroom (see below), but all in all, the few downsides of this cruise were more than outweighed by the many great aspects, and we would strongly recommend a cruise on Azamara Journey. Read Less
1 Helpful Vote
Sail Date: December 2017
I did this cruise because I wanted to try a a smaller ship , I did enjoy less guests and found it to be more friendly, plus the extra nites in different ports. Liked the idea of there dress code. Our Cabin was ok although a little ... Read More
I did this cruise because I wanted to try a a smaller ship , I did enjoy less guests and found it to be more friendly, plus the extra nites in different ports. Liked the idea of there dress code. Our Cabin was ok although a little wider at the end of our beds would be nice, storage was adequate, beds and linen comfy. The bathroom like most ships a little small especially the shower.I thought the toiletries were very average. The entertainment was generally good, Eric helped make things more entertaining loved his jokes. Service was very good.. Shire excursions were a little expensive compared to some of the very good local tour Operators whom I found very professional . My biggest dissappointment of the whole trip was the quality of the house wines which we do pay for it is all in the price of the cruise. .The first and second evening at dinner the wines were undrinkable ,we spoke to the Maitre D who sent the bar manager who offered us other choices which were acceptable and they kept the same wines for us each nite. The quality of the house wines were a big hot topic with other guests on the cruise. I have booked another cruise on the Journey and look fordward to my 2 daily glasses of decent wine. Read Less
2 Helpful Votes
Sail Date: December 2017
We were on the Journey from Singapore to Hong Kong. We spent one day in Singapore as we had been there before so we did a lot of walking and checked out Orchard Rd since we did not visit the last time. Very clean city and safe for ... Read More
We were on the Journey from Singapore to Hong Kong. We spent one day in Singapore as we had been there before so we did a lot of walking and checked out Orchard Rd since we did not visit the last time. Very clean city and safe for walking about. Embarkation was easy and on board quickly. Our cabin was 8036 and found the refurbishment to rooms beautiful. We ate most dinners in specialty restaurants and food in Aquilinia was good but repetitive in their specials. All food on board we found to be very salty as opposed to our last cruise on Quest. Service was excellent and they were dealing with health precautions. Entertainment is not their strong suit but Eric's show was outstanding and the Christmas show was a hoot, much appreciated the light tone from someone that is Jewish. The weather was difficult in some areas with very rough seas and the captain kept people informed and adjusted departure to help avoid storms this was an excellent effort. Loved each port in this cruise that we did independent tours other than taking their Angkor Watt overnight. It was very hot but worth the trip and happy I did it in the short time as it was enough. Our favourite was Halong Bay as we gathered 12 people from CC and had a Dragon boat tour into the back Bay Area for 8 hours and a gourmet lunch, very memorable. Hong Kong is a city we visit often so we explored on our own. Would do this cruise again but only on a small ship. It was a great way to celebrate my 65 th birthday. Read Less
Sail Date: December 2017
Having already enjoyed a Baltic cruise on Quest we were looking forward to seeing Singapore to Hongkong on Azamara Journey and we weren’t disappointed. The ship had just the right amount of Christmas decorations and tastefully done. ... Read More
Having already enjoyed a Baltic cruise on Quest we were looking forward to seeing Singapore to Hongkong on Azamara Journey and we weren’t disappointed. The ship had just the right amount of Christmas decorations and tastefully done. The food and service were just as good. We ate in all the restaurants, including Aquafina and Prime C and they were all excellent. The staff are always helpful and cheery. We didn’t catch all the shows but were happy with the ones we saw. The standard of singing, dancing and professionalism from such a small cast is top notch. Personally I wasn’t a fan of the violinist/comedienne. Her playing was superb but her brand of comedy didn’t appeal. However that was just personal taste as lots of others on board raved about her. I’d have been happy just to listen to her wonderful playing. Special mention must be made of Cruise Director Eric. He does a marvelous job and works so hard. As others have mentioned, the cabins are smallish but they have everything you need and are kept spotless by the cabin crew. A few people ate in some of the street markets and had gastro intestinal illness. The ship was immediately put on extra duties. You were not allowed to serve yourself from the buffets and crew were constantly out sanitizing door handles, banisters etc. The Captain kept us constantly updated on the situation and advice on how to avoid catching any infections. For us the best thing about this small ship is it’s capacity to take you to the centre of our destinations and this was nowhere more in evidence than in Bangkok and Ho Chi Minh city. We were docked in the city rather than 2 hours down the river. This combined with extra overnights allowed us maximum time to explore. Would we go with Azamara again? For quality and value for money we probably couldn’t beat it. Read Less
1 Helpful Vote
Sail Date: November 2017
We have cruised with Azamara, on both Quest and Journey, for years. The latest experience was, as usual, pleasant and satisfying. We ate at Windows Café every day for we liked to eat outdoors. The varieties of the dishes, when compared ... Read More
We have cruised with Azamara, on both Quest and Journey, for years. The latest experience was, as usual, pleasant and satisfying. We ate at Windows Café every day for we liked to eat outdoors. The varieties of the dishes, when compared with previous years, seemed to be less impressive. The cleanliness at the outdoors eating area occasionally needed to be improved, i.e. napkins, little trash scattering on the floor. One of the attractions of travelling with Azamara was the dance classes offered on the sea days. The dance instructors, Sasha and Duma, were such a delight to watch and to be friends with. We got wind that the dancers will no longer be part of the onborad program in a few months. THIS IS NOT ACCEPTABLE. There is no entertainment like watching beautiful and classic dancing. Dancing is the perfect condiment to the music. Music on its own is a bit thin....with dancing added to the program, it becomes something wholesome and complete. What will a cruise holiday become without dancing (to dance or to see dancing)? Please, we urge the cruise management to rethink this potential change. Read Less
Sail Date: October 2017
Great trip with friends sightseeing parts of the world that we hadn't considered before, especially the Suez Canal and the Red Sea. Although a small sample, the various visits gave a good appreciation of Arab culture and Middle East ... Read More
Great trip with friends sightseeing parts of the world that we hadn't considered before, especially the Suez Canal and the Red Sea. Although a small sample, the various visits gave a good appreciation of Arab culture and Middle East politics. The smaller ship certainly allows for docking without using tenders saving time to visit the wonders of Luxor and Petra, which were incredible. Comparing and contrasting the wonders of the old world(Luxor and Petra) to those of the new world(Dubai) are just one of the reasons to take this cruise. Dining options are varied with upscale Prime and Aqualina restaurants top notch. Crew are well trained and extremely capable and versatile. Entertainment and lectures were very well done especially cruise director Eric de Gray, who not only is an extremely capable director but also an amazing performer. Lecturer John and his passion for the universe drew me to his daily lectures while at sea. Excursions were well organized except for some confusion regarding the hop on hop off bus in Dubai with length(1 day or 2 day), where to embark, outdated maps available on the ship. Otherwise the bus provided a good overview of Dubai. A trip I would definitely recommend. Read Less
Sail Date: October 2017
We chose this cruise because of the pricing, OBC, and itinerary. The Azamara Journey crew worked hard to prevent a ship wide outbreak of a GI virus and were successful. Someone(s) foolishly ate some street food. As always the rooms and ... Read More
We chose this cruise because of the pricing, OBC, and itinerary. The Azamara Journey crew worked hard to prevent a ship wide outbreak of a GI virus and were successful. Someone(s) foolishly ate some street food. As always the rooms and public areas were clean, the food was delicious, and the land excursions excellent. Every night a different cuisine was served in Windows, the buffet restaurant, giving guests a chance to try different foods. The best place for evening dining is The Patio with table service but one can also visit the buffet line from there. We were able to get to know the different countries we visited. We were delighted to see Eric, the Cruise Director, again. He is so much fun and so entertaining. Standard drinks and tipping are included in the cruise price which means you aren't trying to drink your way through a liquor package and you don't need to worry about tipping too little or too much. They still need to improve their Wi-Fi connection. This was another wonderful cruise. Read Less
Sail Date: October 2017
Itinerary and reputation. The itinerary took us to Athens, Agios Nicoleos, Suez Canal, Safaga(Luxor), Aqaba(Petra), Salalah, Mucat and Dubai. The specialty restaurants were very good (Aquafina & Prime C), the others were just OK. ... Read More
Itinerary and reputation. The itinerary took us to Athens, Agios Nicoleos, Suez Canal, Safaga(Luxor), Aqaba(Petra), Salalah, Mucat and Dubai. The specialty restaurants were very good (Aquafina & Prime C), the others were just OK. Visibility in the theatre was quite limited as there is no grading in the seating...a lot is missed if you aren't in the front row! Mosaic Cafe has good coffee...including Nespresso but there is a charge for Nespresso..coffee is better here than other venues. Sometimes we received conflicting info on what to do/not do when ashore...do your research! The Living Room is a good place to hangout. It's quiet most of the time and you get a good view there. The Azamazing event was held in Wadi Rum in Jordan. It would have been nicer if the event was held earlier in order to appreciate the sunset. The sound and lighting for the event could be improved a lot since where we were sitting, you could hardly hear anything being said. The lighting was focused behind the dancers, it was difficult to see the dancing in the dark. It would be nice to include some snacks in order to taste some local flavours...all we had was some local bread! Read Less
5 Helpful Votes
Sail Date: October 2017
We ended up with a restricted view cabin on 6. ( i dont know why) restricted view is an understatement if i could open the window i could touch the life boat that was our obstruction. A very small cabin really poor, having been on 20 plus ... Read More
We ended up with a restricted view cabin on 6. ( i dont know why) restricted view is an understatement if i could open the window i could touch the life boat that was our obstruction. A very small cabin really poor, having been on 20 plus cruise ships on various cruise lines, using inside ,sea view and veranda state rooms its the worst. Not a patch on sister line celebrity cruises as accommodation goes ,otherwise fine. The food wasnt as varied as i had hoped but pretty good, after complaining about cold plates on one occassion at dinner i am pleased to say this didn't happen again. Although we didn't go on any trips ( having dont them before) i thought they were very expensive compaired to booking independantly. I noted on what appeared to be safari? That passangers , mainly pretty elderly were cramped (6) into these small jeep type vehicles some people appeared to have difficulty getting in and out , i thought at the time they were not really suitable for elderly folk. Read Less
Sail Date: October 2017
We sailed on the Azamara Journey 18 months ago and really enjoyed it so we decided to book this cruise from Athens to Dubai. We arrived after 2:30 pm so embarkation was a breeze. The ship came out of dry dock just prior to our cruise 18 ... Read More
We sailed on the Azamara Journey 18 months ago and really enjoyed it so we decided to book this cruise from Athens to Dubai. We arrived after 2:30 pm so embarkation was a breeze. The ship came out of dry dock just prior to our cruise 18 months ago and the refurb is showing it’s age especially in the staterooms. The bathroom shower is wallpapered and starting to peel and the floor of the bathroom is a vinyl tile. This is not what I would expect from an upper Premium cruise line. The menus in the main dining room have meant less choices that our last cruise, especially the lunch menu. Very few choices and a buffet station every day. I find it difficult to understand why one would choose to go to the main dining room at lunch to stand in line for a stir fry or pasta. Some evenings the food was excellent others very poor. We ordered salmon and seared scallops and they were both raw. Considering that we were under a code 3 for norovirus, I would have expected more care to be taken with food preparation. The buffet restaurant was for the most part good, although they now serve frozen strawberries and blackberries for breakfast. This is the first cruise in 30 plus years that I have encountered frozen berries. We really enjoyed the shows, especially anything with Eric. He is fantastic. We particularly enjoyed the Halloween show. It was great! We did not participate in many activities as we had booked a number of Shore excursions and enjoyed the pool on Sea days. Service was excellent everywhere on board. We are having difficulty deciding whether to return to Azamara. We compare to Oceania and think that O may come out ahead. Read Less
3 Helpful Votes
Sail Date: October 2017
Having previously traveled on Celebrity and Royal I wasn't sure what to expect. I really like the small ship feel and the personal interaction with the staff and crew. Entertainment was adequate since this was a port intensive ... Read More
Having previously traveled on Celebrity and Royal I wasn't sure what to expect. I really like the small ship feel and the personal interaction with the staff and crew. Entertainment was adequate since this was a port intensive itinerary it was often hard to stay awake. Cruise Director Eric was the best part and worth staying up for. The suite included dining in specialty restaurants and I dined twice in each. The menu never changes.Still trying to figure out how a butler is different than a cabin steward. I would go again on Azamara based on the ports of call, but would not want too many sea days. One every 3-4 days of touring is enough to rest up. The late nights in port were the best part. It was much less crowded as the other ships left and night time walking tours were my favorite. We got to sample food and meet the people in a more relaxed environment Read Less
1 Helpful Vote
Sail Date: October 2017
Priority embarkation, a perk of being in a suite, was a breeze and we were onboard in no time at all. We were each offered a glass of fizz or orange juice. We had a light lunch in Windows then found our Club Continent Suite, 8050, which ... Read More
Priority embarkation, a perk of being in a suite, was a breeze and we were onboard in no time at all. We were each offered a glass of fizz or orange juice. We had a light lunch in Windows then found our Club Continent Suite, 8050, which happened to be next door to a fellow CC poster's friends, so we met almost immediately, on the balcony As we’d cruised on Journey before, we didn’t need much orientation, so we checked out the gym class timetable, which was a disappointment as there were no abs classes and only two stretch sessions. I was expecting daily classes, but only seemed to be one instructor so maybe short staffed. We unpacked our own clothes rather than let the butler assist. He soon introduced himself and explained our perks. We swopped the included vodka for a further bottle of Bombay. As it happened I only consumed the rum, so took the others home for family. Next was the dreaded drill, which is a necessary chore, but those who attend punctually have to wait ages for latecomers. One suite perk is free dining at speciality restaurants so we at twice at each venue and enjoyed great food and service. One night was Azamazing buffet, another White Night and on one occasion we at in the main dining room. The White night took placed while anchored at Patmos, which was slightly disappointing, as it was a bit windy, so sweaters and rugs were required. The food was excellent, but went cold quite quickly. On a warm evening, it would have been much more fun. The included wine offerings were generally disappointing, but when we found an excellent Zinfandel we asked for it on subsequent nights. We at breakfast outside on everyday and mostly ate quite healthily. Food was generally excellent as was the service as you’d expect. We didn’t take any ship tours or use any spa services as we feel they are way overpriced. Eric was a great entertainer and CD, but we were less than enthused by some of the entertainers. We tended to retire early and rise early, to walk around deck and use gym, which provide great facilities. We also liked the perk of using the Thelassotherapy pool, which was very relaxing. We didn’t use the tediously slow Wi-fi much, as most of time we had a 3G signal, allowing us to use our UK data allowance in our included contract. Disembarkation was a breeze. Read Less
4 Helpful Votes
Sail Date: October 2017
We chose this cruise because as first time cruisers we knew what we did and didn't want. Very clear that we didn't want the whole rigmarole of tipping which as far as we could see added a lot to the advertised prices. We ... Read More
We chose this cruise because as first time cruisers we knew what we did and didn't want. Very clear that we didn't want the whole rigmarole of tipping which as far as we could see added a lot to the advertised prices. We didn't want to have to dress up so no evening suits or ball gowns (unless you fancied it). Time was another crieteria, as we'd not cruised before we didn't want to be stuck on a boats for ages. However, as it turned out we loved it. We got a free upgrade as we'd booked it nearly 2 years ahead. Ok so the shower is small but really this ship isn't enormous and if you want big then this isn't really a good choice. The accommodation was very clean and tidy and I think out attendants were in there at least 3 times a day tidying and putting in the programme for the next day, delivering yet more food (chocolates at bedtime). The staff were all very friendly and said 'welcome home 'every time you came back from a shore excursion.On the dock there were cool towels and drinks awaiting and on the way out they gave you water. Entertainers we're good, we thought westend standard.Food - we mainly ate in the self service but had one dinner in the a la carte. We tried to get into one of the pay for restaurants but we were told to 'book on the day' which got a bit lost in translation -so we waited for the day we wanted and it was already fully booked! Forgot that different meanings in USA. Never mind all food fantastic and they made my mum a gluten free cake for her birthday which was really nice. The staff and the photographer put up with our changing our minds about venue and timing in good part! The only thing we thought not good was the on board lecturer, unfortunately there was a lack of knowledge in any depth, went on about a number of things which didn't really link -i.e. The renaissance and Burke and Hare! I think it may have played ok to some of the passengers but all the people we spoke to didn't go back after the first one. Never mind this was such a small detail in what turned out to be our best holiday. Thanks you azumara and the team. Read Less
6 Helpful Votes
Sail Date: September 2017
We chose this cruise because of the itinerary, which did not disappoint, and the reviews we had read about how great the Journey looked after her face lift. We agree that the ship looked so much better than it did in 2015. The staff was ... Read More
We chose this cruise because of the itinerary, which did not disappoint, and the reviews we had read about how great the Journey looked after her face lift. We agree that the ship looked so much better than it did in 2015. The staff was still amazing and very attentive to all of our needs. The AzAmazing evening was OK, but many people couldn't see well because of the was the stage was set. If you weren't in the first three rows, it was very difficult to see the performers on the stage. Also the cocktails were minimal, poorly set up and few people knew there was food being passed until it was time to go into the show. The food on board great and every venue showed variety and well prepared choices. The drinks package is OK but Azamara upcharges for certain brands that are included in the basic package for no additional charge on Celebrity. A few more bar and lounge areas would be welcome. The cabins didn't do so well, still on the small size for a veranda cabin and please, those showers are impossible. You cannot turn around, no matter how small you are, without hitting the wall or pulling the curtain in. It shouldn't be necessary to book a suite to get adequate space. Read Less
5 Helpful Votes
Sail Date: September 2017
Prefer smaller ships as much more personal We loved the itinerary and extra time in port Most of the food was great some not as good at least two items tasted tainted and reheated White wines mainly good Loved the sparkling ... Read More
Prefer smaller ships as much more personal We loved the itinerary and extra time in port Most of the food was great some not as good at least two items tasted tainted and reheated White wines mainly good Loved the sparkling We found the reds very disappointing Very friendly team on board did not meet any officers Guest services were very helpful at any time Don't like comedians so did not go to their shoes Enjoyed the guitarist and pianist Loved the white night but some info pre cruise would have been helpful ie it's a deck party and wear something white!! Cabin looking fairly tired wallpaper beginning to peel off some mould in shower Bathroom cupboard broken and door frame quite dirty needs a good scrub Very comfortable bed and loved the bedding Easy to embark and to disembark although pretty early when you have to be off by 9 am and not get into hotels or apartments till afternoon Some tour guides far better than others but enjoyed the places we visited however the ability of guests needs to be looked at more as we were held up by others who struggled to keep up and so missed out on seeing more Maitre D did fabulous job in the dining room as did the staff in Prime particularly the 2 waiters we had Read Less
1 Helpful Vote
Sail Date: August 2017
This was my second cruise, both with Azamara. I'm not sure how I venture to another company to make a comparison as Azamara is just delightful. We spent 4 days in Stockholm before boarding which was excellent, such a beautiful city. ... Read More
This was my second cruise, both with Azamara. I'm not sure how I venture to another company to make a comparison as Azamara is just delightful. We spent 4 days in Stockholm before boarding which was excellent, such a beautiful city. We found our cabin to be very comfortable, clean and well looked after by our lovely room attendants. Dining onboard is very good. Lots of options and the specialty restaurants and Chef's Table experience are well worth indulging in. The ports were all excellent, even the little town of Skagan where the local bands played on the dock as we sailed out. The ship docks so close to the destination cities you literally walk off the ship and you're in town. We only did Azamara shore excursions in St Petersburg and while they are a little pricey we would highly recommend the "meet a local" tour. A small group of us had afternoon tea with a delightful lady in her family home where she happily chatted about life and answered our questions. It was a great insight into the similarity and differences of life. Without a doubt the jewel in the crown for Azamara is their staff. Every single person you encounter from your room attendants to the Captain are open, friendly and totally engaged. The senior staff are very visible and interact freely with guests, always happy to chat and answer questions. I believe it's the human factor that creates a sense of loyalty to Azamara. I look forward to them adding a New York to Montreal route so I can book my next cruise with them. Read Less
1 Helpful Vote
Sail Date: August 2017
We chose this cruise for the itinerary. We had wanted to visit St. Petersburg for some time and this cruise offered 3 days to explore and were not disappointed. Embarkation was easy despite the weather. Cabin was complete with birthday ... Read More
We chose this cruise for the itinerary. We had wanted to visit St. Petersburg for some time and this cruise offered 3 days to explore and were not disappointed. Embarkation was easy despite the weather. Cabin was complete with birthday balloons and was well located. Dining was pleasant in Discoveries restaurant though sometimes felt the menu was a little limited. Windows café was nice when sitting outside (weather permitting) however the choices were sometimes limited and the drinks service could be a little slow during the evening. A huge advantage and a major reason we chose this ship was the smaller size which allowed for a more intimate feel throughout and the berthing locations were very close to the city centres. We met some wonderful people on board during dining times and on our excursions and due to the smaller size of the ship we were lucky enough to bump into them often. Overall we had a fantastic time, met some wonderful people, visited some beautiful cities and enjoyed ourselves immensely. Read Less
3 Helpful Votes
Sail Date: August 2017
This cruise was selected to celebrate our anniversary and to get out of the extreme summer heat of Florida! Azamara only offered the one sailing for this itinerary, or we'd have selected another time to go since it was PEAK tourist ... Read More
This cruise was selected to celebrate our anniversary and to get out of the extreme summer heat of Florida! Azamara only offered the one sailing for this itinerary, or we'd have selected another time to go since it was PEAK tourist season in all the ports of call. That made the trip stressful at times dealing with the thousands of visitors and hundreds of busses at tight venues, particularly in St Petersburg Russia. We utilized independent tours so I can't comment on the port excursions sponsored by Azamara. Regarding the ship itself, I submitted concerns about no extended weather forecast on the TV, pay-for-movies which were older than the ship (Dancing in the Rain!!!), the telephone, the short hours for the exercise room, absolutely horribly slow WIFI and a problem with dinner taking 2.5 hours in the main dining room causing us to miss the early entertainment. I was immediately contacted with either personal visits or calls from ship staff members resolving the issues that were possible. To other passengers' surprise they noticed the weather was now being featured along with the information from the bridge on channel 14 each morning! Kudos for such an easy issue being resolved! Dining room staff made great efforts to service us more efficiently allowing us time to enjoy the evenings' activities. The rest of my concerns couldn't be resolved on this sailing, but word was being sent up to corporate for consideration. Nice to know there is customer service out there when you ask for it! I did bring other issues to their attention via their survey, which I haven't heard back from yet. The 'new' chairs in the Cabaret Lounge were quite deep and no lumbar pillows were to be had anywhere. I observed many people bringing items with them to make their time more comfortable while watching the events held there. My husband and I moved to the bar stools for a better fit. The ship schedule called for a power outage at 1400 hours on the last day in port. The same exact time many passengers needed the WIFI to access their airline check-in and boarding pass printing. However, due to the power outage, the computers went down, and no one would go up to the Drawing Room and reboot the computers/printers until after 1700 hours! Of course that caused a major backlog/line and way too much last minute stress! (We aborted and turned our phones off Airplane Mode taking a hit for a call to check in, etc.) Regarding the food...even with some dietary restrictions I usually had no issue finding something on the menu or buffets that I could eat. But I did think that they always cooked too much bacon in the mornings as they'd chop it up and sneak it into dishes where it had no business belonging! I was totally expecting it on my ice cream one day! The final day continental breakfast left a whole lot out...like anything to eat after the initial rush ran through! We were into the Windows Café only 30 minutes after it opened and the trays were bare, coffee gone and juice machine sputtering. It took the two lone attendants quite a while to get anything else out, so we grabbed a protein bar from our suitcase and left the ship without much satisfaction there. The warmest day of the cruise the self-serve frozen yogurt machine was out of order, but fixed promptly for the next day. Regarding onboard entertainment...aside from missing the first 3 shows, we found a mix of excellent to mediocre talent aboard. Considering the size of the ship, I guess it was overall pretty good. The Russian Troupe that performed for White Night on the pool deck were outstanding. They were followed by the ship's own band and vocalists belting out hits that had the dance floor jammed! Great night of fun. But the highlight was in Gdansk Poland where the ship was welcomed in port by a marching band playing patriotic songs. That evening we had a surprise visit onboard by former Polish President Lech Walesa in Gdansk Poland. After listening to his comments (via an interpreter) about the Solidarity Movement, and pre-arranged Q&A, the passengers had individual photos taken with Mr. Walesa on stage. He was very insightful and amusing. Thank you AZAMARA! I didn't give this cruise a 5-star rating because I think there were way too many 'little' issues that should never have happened at this level of cruise cost. Hopefully the company will heed the passengers comments and make immediate changes. Read Less
4 Helpful Votes
Sail Date: August 2017
We chose this cruise as it gave us the longest time in St. Petersburg. Also as we live in Scotland, leaving from Edinburgh was a bonus! We'd been on the Journey twice before and in truth we've mainly gone by itinerary. In ... Read More
We chose this cruise as it gave us the longest time in St. Petersburg. Also as we live in Scotland, leaving from Edinburgh was a bonus! We'd been on the Journey twice before and in truth we've mainly gone by itinerary. In April/May we were fortunate to take the 3 week Spice Route cruise which was amazing. It was fun and seemed to have a 'friendlier' and more laid back feel but apart from meeting 4 lovely couples, by the end of 3 weeks I was having cabin fever. The service and staff on this Baltic cruise were friendly and even recognised us, which is always a nice touch. Food was good but not exceptional and starts to get a little boring. For me the entertainment is very repetitive. We'd seen 4 of the acts on the previous cruise and the daytime activities need a little more imagination. We always find the historian worth listening to and it gives us a good insight into our ports of call. The ports on the Baltic cruise were very interesting although the cost of some of Azamara excursions were very overpriced. We booked our own 3 day tour for St Petersburg and it seemed most other passengers followed suit. Very disappointing is the exercise programme. The gym space is too small for the number of people who want to join the classes. Having said all this we've booked a Cuba cruise because once again they seem to be staying for the longest time in Havana but we'll most definitely not win the prize for the most cruises on Azamara! Read Less
2 Helpful Votes
Sail Date: August 2017
My son took me on the cruise for a very special birthday....age not for public knowledge...We had a great time, met some wonderful people ( fellow cruisers and crew) AND MADE THE MOST OF EVERY OPPORTUNITY. STAYED UP TILL ALL HOURS, SANG ... Read More
My son took me on the cruise for a very special birthday....age not for public knowledge...We had a great time, met some wonderful people ( fellow cruisers and crew) AND MADE THE MOST OF EVERY OPPORTUNITY. STAYED UP TILL ALL HOURS, SANG DANCED AND IN GENERAL MADE MY BIRTHDAY SPECIAL. and I even went in the pool which is completely unknown for me. Loved every port we visited, even the soaking we got in Copenhagen was one of those life experiences!!!!!!! Our cabin was good and spacious enough since we were hardly ever in it only to sleep for short spells at a time! We appreciated the cultural experiences, entertainment, and having the DJ till quite late. Efficient entry at Leith and exit at Stockholm helped immensely. There was quantity of food but the quality was somewhat lacking. We are a family who eat out a lot and enjoy food of a special quality. The food was average, but not mind blowing. However............. the chocolate evening was AMAZING. I met a lot of fellow Scots and had a great laugh. My son was absolutely wonderful for taking me on this cruise , and not too embarrassed to boogie with me on the dance floor. I have lovely memories of my "special" birthday. My previous cruises have been on the "Radiance of The Sea" and the "Solstice". Each ship has it's own character and the"Azamara Journey" for me was another happy cruising experience. A special thanks to the cabin attendants...they make on board life easy. I have left the "Value for money" part empty...the cruise was a gift from my son. Read Less
Sail Date: August 2017
We returned to Azamara after our first voyage last year on the Quest. We found that the two ships were almost similar although we preferred the artwork on the Quest better than the Journey. Else, everything was equal and the service ... Read More
We returned to Azamara after our first voyage last year on the Quest. We found that the two ships were almost similar although we preferred the artwork on the Quest better than the Journey. Else, everything was equal and the service continued to be excellent. We thought that the main dining room's menu had drastically improved over the past year and featured a more wide-ranging assortment of choices that were all interesting. The Chef's Table was again amazing. As with last year, despite being fish instead of meat lovers, Prime C was the better experience over Aqualina which again was disappointing (a highly salted chef's special redfish was hardly "special"). Not much else was different other than the White Night this year was spectacular with the local Russian dancers and musicians and the weather was perfect to be on deck. We were also very pleased by the variety and quality of food this White Night as last year suffered some from the "dried buffet" syndrome that often affects big events. Another huge positive was their ability to have Lech Walesa come on board for a talk and Q&A. We understand that they worked on this for some time and it was a special moment for the passengers to be able to hear this world leader and to get our picture taken with him. Well done! In terms of drawbacks, Azamara continues to price itself into a higher stratosphere for what it offers in terms of complimentary aspects of the cruise (as the house chardonnay was on sale at my local market for 7$ when I returned home vs. the $20-25 bottle on Seaborn/Silversea whose cruise prices Azamar is nearing) and we didn't even try the internet as talking with friends on board suggested that it hasn't progressed past the snail crawl stage that we had last year. Only positive was that they were cleaning out their wine cellar and offering deals on certain bottles but we all agreed that adding a few hundred dollars to the cruise cost to bring up the quality of the wine and house brand liquor would be easily tolerated (as the liquor/beer/and bottle wine packages didn't seem to be worth it for most of us). A couple of other small glitches were found they were very responsive to any feedback either in person or via the early cruise "how are we doing?" form which was followed-up on very efficiently. Overall it was a great cruise. Azamara again coordinated well with the Perry Golf group and we'll likely return to do another golf cruise in the future. We know that the company line is that since they are almost always consistently full they are OK but If they continue to price themselves into the Oceana/Seaborn/Silverseas price range they need to be aware of what the competition is offering. For the price some of the other lines are more customer friendly. Read Less
Sail Date: July 2017
Last minute decision based on previous cruise and of course itinerary. We also like being on a smaller ship. Although the crew was wonderful, always helpful we felt the quality of the food has diminished since our first cruise with ... Read More
Last minute decision based on previous cruise and of course itinerary. We also like being on a smaller ship. Although the crew was wonderful, always helpful we felt the quality of the food has diminished since our first cruise with Azamara. The first one was 2 years ago. I am not sure why this happened. We decided to take a cabin on the 4th floor without a balcony. It was the typical cabin small with a tiny bathroom and shower. Whether we ate in dining room or upstairs in buffet food was ample but just OK. Told many of the fish choices were previously frozen, deserts looked good but not very tasty. Wines offered were fine, but mark up on bottles was crazy. I love Azamara itineraries and staying late in port. Do not like that some of ports required extra transports to get into city. Will have to be extra diligent in finding out all the details. Read Less
Azamara Journey Ratings
Category Editor Member
Cabins 4.0 4.2
Dining 5.0 4.4
Entertainment 4.0 3.8
Public Rooms 5.0 4.5
Fitness Recreation 4.0 4.1
Family 1.0 4.1
Shore Excursion 4.0 3.7
Enrichment 4.0 3.8
Service 5.0 4.6
Value For Money 5.0 4.2
Rates 4.0 4.3

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