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4 Helpful Votes
Sail Date: February 2018
We’re experienced cruisers, an older couple, one of us has a mobility problem. This was the second of two cruises we took this winter, the first was a Princess cruise to Hawaii that was very successful. By contrast the Azamara cruise was ... Read More
We’re experienced cruisers, an older couple, one of us has a mobility problem. This was the second of two cruises we took this winter, the first was a Princess cruise to Hawaii that was very successful. By contrast the Azamara cruise was less exciting though still very good. We had done two cruises on the Quest last year covering much of the same territory, tho with the addition of the Sea of Cortez. We repeated because we wanted to stay close to North America – and Azamara offers a gourmet experience, important to us. Unfortunately we came down with vicious colds and coughs. No fault of the cruise. Since the temperature was so hot we avoided visiting nearly all the possible ports, barring the Azamara evening in Cabo San Lucas and a short trip in Huatulco. Which meant we stayed on the ship, in itself a pleasant fate. We had an accessible oceanview cabin. It was large, comfortable, and very quiet, indeed a congenial place to spend much of the day. The cabin, on the fourth floor, was especially convenient, with easy access to the elevators and from there to the front and rear of the ship. The Quest is a small ship, so you rarely have a sense of being crowded, unlike on the Star Princess where battling for elevator space was a daily occurrence. Exceptions: when a special event like the white night party or a folkloric show which pulled in so many people, and the pool side bar-b-ques where there were long lines of hungry passengers. We’d expected the food on the Quest to be very good: it had been on five previous trips. And, yes, much of it was tasty. But somehow not as pleasing as before, certainly not at the level of the Crystal (a line we have always enjoyed). The dining room offered a variety of dishes, including the standard salmon and steak, every night. Yet nothing was memorable this time. The nightly wines, included in the fare, were ok but not as good as on the Star Princess (where of course you had to pay). On sea days it also offered lunches, including once a tasty Spanish burger that pleased and, even more, a dim sum feast. (We didn’t try the brunch.) The Patio had excellent burgers and in the evening good steak, though its ribs ho-hum. Prime C, the specialty restaurant, as before, had very good steak (and some really fine desserts) but we found it noisy: try to get a table in the back away from the front where there is a large table that attracts people enjoying themselves with gusto, and thus much noise of course. The various pool side bar-b-ques were abundant and tasty – but, again, the ribs this time were not spectacular. The signature crepes, however, were as good as ever. The Windows Café, the buffet, in the evening served a themed dinner, seafood, Greek, American, etc. The paella prepared individually by a chef for the Spanish evening, was simply superb, one of the best I’ve had anywhere. But the pad thai similarly prepared was mediocre. And the Turkish night offered nothing of interest to us – or most others, it seemed, given the paucity of passengers. Room service breakfast was excellent, the many restricted but still varied, with much to choose from and delivered on time and as requested. We did go to the Windows Café for many lunches: what appealed were the various salads and salad makings as well as the sandwiches and sandwich makings, as well as the soups. The cheeses on the cruise were limited but decent – one difference with the Crystal where the cheeses superb. The Quest looks good, despite its twenty years. It has a classic look yes, especially notable in the Discoveries dining room, the baroque staircase on the 4th-5th floor, and the drawing room. It has an excellent viewing space at the front, the Living Room where in addition you can enjoy drinks and at meal times various tapas. Recently the ship has added replicas of Dalí sculptures, a marvellous touch, and these enhance the overall look of the public areas. Likewise dropping Park West Gallery and replacing them with an individual artist was a wise move: he did an excellent rendition to the night of the dead, the theme of the Azamazing evening, producing it on site. The upgraded stateroom was great, despite the curious bump around the bathroom, presumably to ensure that the water ran off into the drain, not the room. One of the outstanding features of the Azamara Quest is the staff. Captain José, Hotel Director Philip, the entertainment master Russ, the security chief Silvano, all these officers are fine people, friendly, congenial, helpful. And that applies to the rest of the staff. All of the people were ready to help, to offer assistance, to ensure that our needs were met, our concerns satisfied. The Quest is a very friendly ship where the staff goes out of its way to look after passengers. We didn’t do much of the enrichment (tho the lectures we attended were decent) and almost none of the entertainment (excepting Russ’ singular performance, really an enjoyable show). We did go to the Azamazing evening in Cabo (the third time!) and it is certainly singular, full of colour, music, and charm – plus excellent margaritas. I should add that the logistics of this evening, moving all the passengers back and forward without mishap, the professional skill demonstrated, is itself amazing. The folkloric show when in Cartagena was also superb, again full of harmony and dance, a mix of Caribbean and Spanish and Hispanic styles. In the end, then, a fine cruise. Pity our health didn’t allow us to enjoy more. But, in the end, the fact the cruise offered us such great service, some fine spaces, and so much peace made it all worthwhile. Read Less
Sail Date: February 2018
We love Azamara. Travel is what you make it. We enjoyed bridge lessons tremendously and the individual entertainers were phenomenal. Personnel on board are VERY accommodating and trained well to take care of every possible need we could ... Read More
We love Azamara. Travel is what you make it. We enjoyed bridge lessons tremendously and the individual entertainers were phenomenal. Personnel on board are VERY accommodating and trained well to take care of every possible need we could imagine. Wasn't crazy about some of the ports, but that always happens. Was surprised to see negative ratings about this voyage as everyone we talked to and met were very happy with this cruise. Came down with a bad cold on board and the doctor couldn't have been better. Some accompanying symptoms necessitated us being confined to quarters for a day, but we received free TV movies and any food we wanted from the room service menu or Discoveries Restaurant, only served on paper plates, not real dishes. We understood the necessity of this. Imagine our surprise several days later when we received a letter from the staff saying we would be comped one day on our next cruise to make up for the missed day we spent in quarantine. WOW! That's service! Best of all were the people we met on board and that's really one of the main reasons why we travel, to meet people from around the world and share conversations with them. Places are wonderful but people are even better! Read Less
2 Helpful Votes
Sail Date: February 2018
Just recently sailed on the Azamara Quest from San Diego to Miami through the Panama Canal. We have previously cruised on Oceania and Princess several times, Viking once and we are elite level on Celebrity. The pros for Azamara Quest were ... Read More
Just recently sailed on the Azamara Quest from San Diego to Miami through the Panama Canal. We have previously cruised on Oceania and Princess several times, Viking once and we are elite level on Celebrity. The pros for Azamara Quest were the White Night and Azamazing Evening in Cabo San Lucas. The wait staff in the restaurants and bars were excellent. The crew was very friendly and approachable. The food in the specialty restaurants was very good. The buffet had various ethic food nights. I thought that for a ship this size that the entertainment was very good. The cons, we had a verandah cabin on deck 8 and in the middle of the ship, lots of vibration especially at night. My wife got seasick one day and this was the first time this happened after 18 cruises. The bathroom. Is very small and the shower is too small for most humans. Disembarkation was at least 2 hours late getting off the ship due to congestion in the Miami harbor according to the captain. Read Less
4 Helpful Votes
Sail Date: February 2018
We chose this cruise because it was roundtrip San Diego, and because we were going with about 30 friends. Most of us had sailed extensively on Seabourn, so the comparisons were inevitable. Boarding was slow with long lines, which turned ... Read More
We chose this cruise because it was roundtrip San Diego, and because we were going with about 30 friends. Most of us had sailed extensively on Seabourn, so the comparisons were inevitable. Boarding was slow with long lines, which turned into more long lines to book the specialty restaurants. We were not allowed to go to our cabin, but instead were routed to the Windows Cafe--which was very crowded--where we were served lunch. The outside of the ship, and the public rooms we saw on the way, looked old and uninviting. All kinds of things were being hawked as we progressed--special meals, etc.,--which we found to be very tacky. For what we paid for this cruise, everything should have been included, and I mean everything. If a line that seems to be aspiring to luxury, one should not hear the word "package." Talk about absurdity: if you took a can of beer from your mini fridge it was free, if you took a bottle of beer it would cost you $2.75. Our "suite" was actually a large room, very nicely decorated and (as we found out) comfortable beds, beautiful linens, great lighting, a quiet climate control system, and a small bathroom with one sink. A bottle of sparkling wine, fruit, and flowers awaited us. The cabin was quiet except in the roughest of seas. We loved the verandah. We also loved the design of the pool area, although the pool could have been warmer and the hot tubs were not hot. The sail-away party was a sign of things to come. There was music but no food, and drinks but not enough bartenders. The woman bartender at the Patio Bar looked like a grim matron in a women's prison. Throughout the cruise room service breakfast was prompt but very limited and often not very good--the bagels were something by another name. The food was inconsistent; an Azamara burger during the first few days was excellent and cooked to order; toward the end of the cruise it was overcooked and poor. The food in the specialty restaurants ranged from awful (the veal, the lobster bisque, the fishy lobster ravioli) to good (the Chateaubriand, the Dover sole). The dining room was woefully overcrowded, with tables too close together, so we ate there only once. At the tea service, the clotted cream was not actual clotted cream, but whipped cream. We were really pleased with the inclusion of a rose wine as an option along with the red and white offerings. Our friends in the owners' suite next door to us had the oddest experience. They had bought a fancy wine package, only to find out that bottles of wine could not be brought to their room, only glasses of wine (although they were stocked with bottles of spirits that they did not drink). The service was inconsistent; about one third of the staff seemed sullen and surly, another third blank and staring, the remaining third were cheerful and helpful. The public rooms were overcrowded on sea days. We saw one singer, who had a nice voice but was not at all entertaining, and eschewed the rest of the entertainment. There were some old, odd movies playing for free, but there were charges for first run movies. The TV was a nice big one. Some of our party complained bitterly that the Olympics were not being screened. The White Party was ridiculously overcrowded, with one long line instead of stations. We took only one shore excursion, and it was memorable, about half in a good way, half not. The tenders were prompt and fun. Debarkation was smooth. If the price of this cruise had been half or even two thirds of what it was, we would have been less displeased. But it was way overpriced for what it was. Back to Seabourn, for good. . Read Less
4 Helpful Votes
Sail Date: February 2018
This is our 20th cruise, first (last) on Azamara. While the line definitely has its fans (groopies?) its just not for us. Many seem thrilled with the "personal attention" they perceive, it's available on most ships if you ... Read More
This is our 20th cruise, first (last) on Azamara. While the line definitely has its fans (groopies?) its just not for us. Many seem thrilled with the "personal attention" they perceive, it's available on most ships if you seek it out. The ship's appearance was good. Some failed decorative embellishments coming off the closet doors, and what has to be the smallest shower i've come across. What others considered "special" events (White Night, Azamazing Evening) we saw as just another way to foist a buffet on guests, instead of providing dinner in the main dining room. I'm not a fan of standing on lines each time I want to get something to eat. Again, I will emphasize that many passengers (a large % being repeaters) felt they were happy with the evenings. The biggest failure centered around the attempt at entertainment. First, since this is a small ship, there was just one entertainment venue at a time. Unlike other ships where there was a choice of piano bar, soloist, combo, etc., here is was just one. AND often it was a failure. The first evening, our Cruise Director (who was great) let us know how we were in for some special entertainment nights, all NEW. (That should have been the first alert.) One of the great, new shows was in conjunction with 54 BELOW, a cabaret located below Studio 54 in Manhattan. Great write-ups and fabulous performers appeared in the past. That's great but what we go was a singer who was promoted as singing in over 1000 performances of "Jersey Boys" He appeared two nights. We, along with everyone in the venue, was expecting songs that must be from ... "Jersey Boys"...right? Wrong, Although a very good singer, he chose to relate his life story, and sang a collection of music from the 40's. I will tell you I love this music and play it often, but like others we were confused. On his next performance night all were waiting for the "Jersey Boys" experience. Again...disappointment. He sang some of HIS favorite songs from the era. The final song was from Jersey Boys (and there might have been one buried in the middle) but none of the songs seemed to be the "show stoppers/top of the charts" songs we expected. BUT, this was not the biggest disappointment in the entertainment. We were also treated to another completely new experience...SHORTS AT SEA" This was an evening of three 10 minute plays (A rage in Miami since the mid 90's) I'm guessing the target audience does not have the ability to focus for more than 10 minutes at a time, hence the idea. Overall, the performances were mediocre to bad. How do I (not a theater critic) know? Well on the first night of performances (yes, there were more to come) I noticed some empty seats after the first act, and many more after the second. The next morning I hear one couple asking if another saw the show, and what did she think. I'm close to exact here, so I will use quotes..."I've never seen anything so terrible." We tried the second performance (again, nothing else to do on the ship) and the venue started out about 3/4 full. After the first play, 1/2 full, and we left with others after the second act. Thankfully, the ship did provide an excellent alternative for the third night's performance, having a very talented piano/arranger, Sasha, and keyboardist George try to put together some impromptu entertainment. Unfortunately, an alternative was not planned for the fourth (yes, FOURTH) night of this fodder on a 12 night cruise. However, apparently a higher authority was displease and the seas got rough enough that our actors from Miami could not perform! I say no more. The house band of five very talented musicians excelled when they were given the main stage, and even small grouped at the pool. On one night the Cruise Director did a great performance (he was on stage in Mama Mia) and brought that excitement with him. Oh, back to that last night....small ship equals rocking ship on rough seas and many cruisers had a rough evening that would have been much less upsetting on a larger ship. I know that the Azamarites who read this may not agree since they seem to feel everything Azamara is superior, but trust me, it ain't so. Read Less
3 Helpful Votes
Sail Date: February 2018
We have made multiple cruises with Azamara and have never been disappointed. The friendly crew and officers keep bringing us back for more. We have always been treated as welcome and important guests. Incredible experience. We have ... Read More
We have made multiple cruises with Azamara and have never been disappointed. The friendly crew and officers keep bringing us back for more. We have always been treated as welcome and important guests. Incredible experience. We have repeatedly cruised on the Journey and this was our first time on the Quest. Never once did we feel out of place. The atmosphere on board was identical to what we would have expected on the Journey. We even met 5 or 6 crew members who recognized us from our previous cruises on the Journey. How wonderful is that?. The only negative we experienced was their decision to change the entertainment offered. They have dropped the production shows and substituted a formula combining comedy theater and vocalists which needs considerable work. Hopefully the company will recognize the error that they have made and correct it quickly. We have every faith that they will bring their entertainment offerings back to the previous levels. Read Less
Sail Date: February 2018
We are loyal Celebrity cruisers and wanted to try something more upscale and on a smaller ship. The Azamara Quest was truly a wonderful experience. The cabins were a bit smaller but had very efficient storage space and decorated with ... Read More
We are loyal Celebrity cruisers and wanted to try something more upscale and on a smaller ship. The Azamara Quest was truly a wonderful experience. The cabins were a bit smaller but had very efficient storage space and decorated with lovely cool gray colors. The closets light up when the door is opened. The food was wonderful in the Main dining room. We enjoyed breakfast, some lunches and some dinners there. We also ate in the specialty restaurants which were a cut above the main dining room in service and ambiance. Overall possibly the best food we have had on any of our many cruises. There were two wonderful evenings you can read about on the web site “White Night” and the “Azamazing Evening”. Both events are so well organized and enjoyable. A must not miss for sure. The entertainment is more subdued than on a ship like Celebtrity but still several beautifully appointed spaces to relax and enjoy a drink before or after dinner. Overall, it was a more sophisticated atmosphere. The decor and ambiance was relaxing and classic. There were no photographers hounding us for photos. There was no pressure to keep spending more money on extra things. The fare is all-inclusive for basic spirits and wines etc. This was wonderful and no need to upgrade unless you are very picky. Highly recommend this ship! Read Less
Sail Date: February 2018
Went on this cruise because it was out of San Diego and had 2 new ports for me. I lived near Loreto so it was like going back in time. Loved how you felt like family on board. Would have liked to have singers and dancers. The ... Read More
Went on this cruise because it was out of San Diego and had 2 new ports for me. I lived near Loreto so it was like going back in time. Loved how you felt like family on board. Would have liked to have singers and dancers. The "short Plays" would have been fine in between other entertainment but not for an hour. Not the right venue. The actors that did the readings were very personable and I liked the idea that they were at some of the parties and got audience participation. Had a great time with them. Hotel director Phillip stood out to me as he worked on the line serving food when needed and was always smiling and friendly. Embarkation went smoothly, usually does in San Diego....don't know why there aren't more cruises leaving from San Diego. It is one of the most convenient cruise ports as far as getting from the airport and things to do and hotels in the areas. Read Less
Sail Date: February 2018
We chose this cruise because it is the only one that covers the sea of Cortez. In particular we wanted to visit the birthing pools of the grey whales on the Pacific coast (north part of Mardalena Lagoon). We arranged this via a private ... Read More
We chose this cruise because it is the only one that covers the sea of Cortez. In particular we wanted to visit the birthing pools of the grey whales on the Pacific coast (north part of Mardalena Lagoon). We arranged this via a private tour from Loreto on the Western side of the sea of Cortes, it entailed a 2 and 1/2 hour mini bus ride (each way) followed by a 2 hour boat trip around the grey whales (mama and baby who came right up to the small boat) who came right up to the boat and could be petted. Amazing experience. Other highlights included swimming with whale sharks (arrange your own tours via internet, ship tours too crowded and experience with very whale sharks limited, private tours apparently gave much better experiences with small number of persons). Also took a private tour in a small boat to see humpback whales at Cabo St Lucas (excellent, negotiated on the quayside at 10 am as ship tour full, good job in retrospect as ship tour went at 11.45 am a bad time for whale watching- needs to be early morning or late evening). The Copper Canyon tour was OK, but we landed the wrong side of the train (left) on the way up, view poor, Mexican dancing was rubbish, lunch OK but hurried, only one weak cocktail provided. Tour of Canyon top good, worth going to see. No tea or coffee on long train ride back to ship, just one weak cocktail. To summarize this is a very expensive tour to a major attraction, Azamara has fallen down on organising the details, you should get a lot for what they are charging for this trip (£490 each for the 3 of us). There is a new train being commissioned with all round windows, should be better, but still need to get the right hand seats for best views. We chose this tour for the Itinery, it is the only Cruise line that gets to Loreto and enables one to visit the Grey Whales birthing pools. The fact that the ship stays overnight at Loreto helps this considerably. Also only way to visit the Copper Canyon easily Read Less
4 Helpful Votes
Sail Date: February 2018
We just returned from our 12-day trip on the Azamara Quest to Baja California and wanted to write you a letter – thanking you for a wonderful vacation and calling out the high points and the low points. Hopeful the low points will be ... Read More
We just returned from our 12-day trip on the Azamara Quest to Baja California and wanted to write you a letter – thanking you for a wonderful vacation and calling out the high points and the low points. Hopeful the low points will be taken as constructive criticism rather than negativity and you can put some easy fixes in place. First, the high points. The Captain, Staff and Crew – what a lovely team to travel with! There was an overriding feeling of team spirit and even when overtaxed as everyone was in the first few days of “lockdown” because of the previous outbreak of noro, the team worked together. Kudos, Capitan for being ever present and we loved the send-off by the ship’s officers at each port. Kudos also for the entertainment team. The cabins are what they are . . . you can’t change the “bones” but our cabin crew kept our little home spotless, the linens were top notch and bottled water appeared daily in the quantities that I drink – kudos! The ship was impeccable – I never saw a napkin on the ground, a puddle from the rain or was concerned about the cleanliness of the restrooms, the pool or the hot tubs. Loved the captain’s daily reports, the White Night, the Officer’s Buffet and especially the Azamazing Evening. Having been a marketing director and event planner myself, I truly have an appreciation for how complex (AND expensive) these events are to execute. Many more Kudos! The main dining room was superb. The service was impeccable and the food very very good. Especially the breakfast! Don’t change that wonderful and quirky menu! The buffet at dinner was a wonderful alternative venue and the Patio an option that was good to have. Here are the low(er) points with my wish list attached: • Our cabin bathroom smelled bad for the whole cruise – our wonderful cabin stewards cleaned, called in the engineers, put down fresheners, cleaned out drains – no resolution. Our cabin steward “let slip” that this wasn’t the first time there had been complaints and that the smell was coming up through the shower and floor drains from the overall sewer system. Maybe a serious problem to be addressed in the next dry dock????? • The specialty restaurants simply were not special – we had better food in the main dining room. Specifically, in Prime C we had entrees much smaller than advertised and less well prepared than the main dining room. It was not like a high end steak house at all. I expect much higher quality for the extra dollars that I paid, and also larger portions. I expect that if the lamb chops are advertised at 10 ounces will actually be 10 ounces, and if the filet is advertised as 8 ounces, it will be 8 ounces. • In the Italian restaurant, we were served Sauvignon Blanc that had gone bad -- not from one but TWO bottles of wine. I switched to red after receiving a push back from the waiter and maître’ d, but . . . still . . . the only wine that should be deep amber colored is sherry!!! Perhaps the serving staff should receive some training in the daily wines and how to detect what is off. Apparently, you boarded at least a case, maybe more of Vat 90 Sauvignon Blanc that was really really bad. I was poured a glass at the pool deck bar as well – ugh! • AND my biggest beef with the specialty restaurants – I was so looking forward to the Dover Sole – sautéed and served tableside off the bone. But it was served with a PUTTANESCA sauce. Really???? No buerre blanc, no lemon butter? Back to the main dining room for me. • We also had some issues with the tours - specifically in Guaymas and in Cabo. Azamara literature keeps repeating NO MORE THAN 25 people per tour – and it is part of the marketing effort to attract higher end customers not wishing a larger cruise ship experience. In Guaymas, we were 43, quite crammed into a sightseeing boat out into the harbor. The experience was awesome, but please set my expectations BEFORE the trip! “You will be riding on a city bus for approximately 45 minutes to an hour each way before boarding your tour boat – a seat will be available for all, but because of the port and availability, we are unable to meet our commitment of 25 or less.” Also, this tour time and meeting place was changed 4 TIMES – really??? By the third time, the shore excursion desk should actually have called me personally, not just left another (undated) flyer on my bed. The Cabo Whale Watching Catamaran excursion was worse - our tour left at 9:30 and unbeknownst to us, we were combined into at least 4 other tour times for the same excursion, leaving us in the baking sun on an unshaded catamaran for more than an hour while the other 100+ tendered passengers arrived. We left 90 minutes after scheduled tour time and no amount of free tequila shots made any difference to our 70+ something crowd! PLEASE set our expectations properly and if there are changes and/or combinations, PLEASE do something like “meet on the dock at 10:30” instead of leaving us in the dark – actually in the blistering Mexican sunshine. • The short plays from the new entertainment Studio 54 were not a hit. Here is why (at least on this trip!) – your average cruise passenger was over 70. (I, at 64, was actually the youngest on all of our shore excursions where we had to sign waivers and write down our age so I am pretty sure my age estimate is right.) 60% OF ALL PEOPLE OVER 60 have hearing loss. The short plays featured quick banter (bad!), accents (worse!) and no captions (of course impossible, but those 60% rely on them.) If this is your demographic on your cruises, you may really want to rethink this new entertainment venue. In Summary: We really enjoyed our trip with Azamara and hope that on our upcoming Oct 2018 trip on the Journey, we will find the puttanesca sauce gone from the dover sole, the bad Vat 90 
Sauvignon Blanc poured overboard and the shore excursions department more communicative. Azamara is really AZamazing for the most part and just needs some tweaks!!! Read Less
2 Helpful Votes
Sail Date: January 2018
This cruise went to places I have been wanting to see for a while, Costa Rica, Nicaragua, El Salvador and Mexico. The excursions from the ship were expensive, so on 3 occasions we went with private tour groups, and got better value for ... Read More
This cruise went to places I have been wanting to see for a while, Costa Rica, Nicaragua, El Salvador and Mexico. The excursions from the ship were expensive, so on 3 occasions we went with private tour groups, and got better value for money. The staff were always upbeat even during a small outbreak of Norwalk when they were all doing double duty to keep us healthy. The entertainment staff, and officers were serving breakfast and lunch. Luckily no one in my party was affected. This is a small ship, so the onboard activities were more limited, but there was always something to do. Although standard drinks were included, I saw no one who had overindulged, and smokers kept to their designated area. All the dining experiences were enjoyable, the food was perfectly cooked and the wait staff pleasant and efficient. I did not use the fitness area. I wouldn't NOT go again, although this is not my favourite ship. (see my review of my cabin). Read Less
1 Helpful Vote
Sail Date: January 2018
We have sailed on many cruises, and Azamara was a new one for us. The Quest looks just like the smaller ships on the Oceana line and except for a few differences they are exactly the same. But only in the ships appearances. We were on ... Read More
We have sailed on many cruises, and Azamara was a new one for us. The Quest looks just like the smaller ships on the Oceana line and except for a few differences they are exactly the same. But only in the ships appearances. We were on the prior segment and wanted to continue to see new ports in this part fo the world. 1 No embarking as we sailed on the prior segment, we stayed onboard and enjoyed the pool area. 2. Our cabin in the Continental Suite area was large but oddly decorated. The carpet was beige and black and always looked dirty. The large desk and counter above low drawers was a fake marble that also just looked dirty although that was the design. The bathroom was ok but had a tub with the shower in the tub. Now this was supposed to be a suite but a cheap shower curtain that didn't close all the way was really odd. Large balcony but rust stains everywhere. The cabin staff never brought in the seat cushions so they are always wet. More air-conditioning issues and chronic sewer smells in the corridor. 3. Dining - Main room was the best with OK meals but nothing special. The specialty dining was Italian or Steak house themed. Both rooms looked nice but the menus never changes. Both rooms had sushi as a special appetizer. Really!! The Italian had only one pasta dish and the Steak house had mediocre meals. Don't get the soufflés unless you like scrambled eggs for dessert. Our experience in the Italian venue: I asked for the pasta as an appetizer and got a well overcooked glop of pasta, could not eat it. While having dessert an 1 1/2 hrs. later the chef came over, apologized for the bad pasta and offered to make it again for me! During dessert!!!!!! And Azamara charges people for this lousy food and service. We had these issues on the first segment and nothing changed. Not even the menus. 4. The shore excursions were abysmal. Inexperienced guides, small 20 seat buses, some with minimal air conditioning. No headsets for walking tours and all guides talked to the air in front of them and unless you were right next to the guides you heard nothing. And so overpriced too. We saw other cruise ship folks getting on big buses and headsets too. After the 1st segment we cancelled all the pre-booked tours me made. Others did the same thing. We then did our own thing for a fraction of the cost and enjoyed the ports on our own. We do this in many places but gave Azamara a chance to see what they offered and they are worse them most. 5. Entertainment - As usual, like so many other ships the in-house productions were amateurish and high school productions are better. They did hire a few individual entertainers who were great but thats rare. The band only played at night, not at the pool area. Oh and Azamara has one night they take you to a special show in one of the towns. They transported at least 600 people in mini vans to an indigenous tribe location for a show. It look almost 2 hrs. each way to get everyone to and from the venue for a 40 minute show and unless you were outside the canopy area you saw nothing. Why couldn't they bring the 15 performers to the ship? A waste of an evening. 6. Staff - Amazing and great and wonderful. They made the cruise bearable. All except our butler. I don't know what he actually does but he constantly asked what he can do for us and we said "thank you we are fine". He served tea at 4:00 pm each day and he thinks that is something special. Even when we put the "do not disturb" sign on the door he called us on the phone asking if we wanted tea. This went on for both segments and during the second segment we just had to tell him to stop bothering us. 7. Public spaces are nice but so dated. Upholstery is warn and faded. 9. Disembarking was delayed and absolutely no organization. No matter what numbers were to be called first, there was a huge crowd pushing and shoving. The shore side folks acted like it was their first day on the job and had no clue. Nothing luxury about the ship. Although the staff did try to keep shorts out of the main dining room, jeans, flip flops, and pullover shirts were plentiful. So many folks in shorts and tee shirts just went to the buffet off the pool area. Some nights it was packed and of course no one told anyone about the dress code in the casino. We met some great folks, enjoyed the crew and saw some amazing things in Central America and Mexico. But no way will we ever sail Azamara. Read Less
2 Helpful Votes
Sail Date: January 2018
The main reason we selected this cruise because of friends. We found the Quest to be clean, the food and service good, and the entertainment surprising good. The ship carried about 650 passengers, so pretty intimate. People who ... Read More
The main reason we selected this cruise because of friends. We found the Quest to be clean, the food and service good, and the entertainment surprising good. The ship carried about 650 passengers, so pretty intimate. People who expected a "luxury" cruise were disappointed however, nothing really special about it. We were on a Costa Rica cruise ...very little to see and do in several the ports. In Golfito there was hardly a town, let alone things to do. We did see hundreds of dolphins in the bay there, however. Most of the ports pretty much offered the same thing...jungle and monkeys. Many of the beaches were nice. Our biggest complaints had to do with 1. the transfer package and 2. the tender procedure. We spent $800 for transfers; there was no one to meet us at the airport upon arrival, and we ended up having to pay for a cab back to the airport after the cruise. Over priced and under performing. Very poor communication. Most ports we had to tender. Temperatures were in the 90's, humidity in the 90's also. For some reason the crew would make us wait 15-20 minutes while we sweated and broiled aboard the tender before departure back to the ship. Many people complained but never did see improvement. They need to go every 10-15 minutes instead of having 50-60-70 people waiting in the heat. The passengers were primarily a more mature crowd, so no crazy drunks or wild parties. Bottom line, we had a good time, the ship was fine...B+ Read Less
4 Helpful Votes
Sail Date: January 2018
Azamara Quest Review Costa Rica 15-25 Jan 2018 This was our sixth cruise with Azamara and it was every bit as good as the last five. We stayed in Hotel Bougainvillea in Santo Domingo, outside San Jose, for 4 days before embarkation. ... Read More
Azamara Quest Review Costa Rica 15-25 Jan 2018 This was our sixth cruise with Azamara and it was every bit as good as the last five. We stayed in Hotel Bougainvillea in Santo Domingo, outside San Jose, for 4 days before embarkation. The hotel was set in 10 acres of botanical gardens and had a swimming pool. It was great for bird watching. We took a tour from there to La Paz Waterfall Gardens, which was excellent, and went into San Jose by taxi to see the National Theatre (amazing building). The hotel arranged transport for us and another couple to the port. The evening before embarkation we got an email from Azamara saying that due to high winds the port of embarkation had changed from Puerto Caldera to Puntarenas. The hotel was able to rearrange the transport for us, and it ended up costing us $70 a couple in a very comfortable mini-bus. When we got to Puntarenas we found embarkation a little different than usual. We were directed into a terminal building to be given a medical form, then took the shuttle bus along the pier to the ship. Check-in was completed in the Cabaret Lounge. This was all done with very little fuss and little queuing - given the short notice, we felt this was handled very well and efficiently. Our verandah stateroom was very comfortable. Our two attendants did a good job, bringing me lots of extra hangers and making sure our fridge had plenty of tonic waters as we requested. We are most nights in Discoveries (MDR) and found the food to be excellent, with some dishes being outstanding. We like to share tables, but found it quite difficult to do this because we like to dine fairly late and by the time we got there all the large tables had filled up. However we found that even when we had a table for two, we could chat to the couple at the next table. Service was generally very good, although on a couple of occasions we had quite a gap between courses. The included wines were OK and if we didn’t like the day’s offerings, it was usually possible to get some of a previous day’s wine. We booked dinner in Prime C (speciality restaurant - $30 a head extra) one night and, as always, the food and service was superb. We ate breakfast in Windows (buffet), where again the tea & coffee service was excellent. We mostly had lunch in the Patio, though I often went into Windows to get a slice of the roast meat of the day to have with salad. The cruise only had 2 sea-days and we spent these in our favourite spot -deck 11 sun-deck. The Azamazing evening was due to be held in the old part of Panama City, but as the weather was unsettled, the Captain decided to bring it onboard. It was a folk-dancing show and was quite good, but inevitably it lost atmosphere being held in the cabaret lounge. The White Night was excellent. The buffet included lobster, steak, lamb, Frito Misto, Paella and, of course, crepes suzettes served by the Hotel Manager. It was quite an emotional occasion, as it was Captain Carl Smith’s last voyage on the Quest before taking over the new Azamara ship, the Pursuit. The ports we went to were: Panama City - (two days). On the first day we took the Hop On Hop Off bus from Fuerte Amador where the boat docked and got off at the Miraflores lock. We didn’t see any ships going through the lock, but thoroughly enjoyed the exhibition about the canal and how it was built. On the second day we got a taxi into the old town and had a wander around it and around the fish market close by. Golfito - a small town right next to the dock. We had booked a private tour along with others on our Roll call. The tour was a boat trip in the Golfe Dulce to see dolphins, which we did -a pod of 340! We were then taken to an animal sanctuary where we saw monkeys, an ocelot, macaws, sloths and a tayra. Lastly we had the opportunity to snorkel over a small reef. Quepos - tendered port - there seemed to be quite a nice little town next to the tender port. Again we had booked a private tour to Manual Antonio National Park. The tour company met us just outside the tender port and took us to the park, where we walked through the park with a guide who had a monocular and who was able to point out various animals, birds and frogs along the way. The path led to the beach where we had time for a swim before setting off back again. Then we were taken for lunch in a local restaurant. Unfortunately it was a Sunday when we were there so the Park was very busy as the trail to the beach was used by them. We had to queue to get into the park, and then queue along the way to be able to see reptiles, birds, animals & frogs along the way. San Juan Del Tour, Nicaragua,- tendered port. This was a nice little town with a nice beach and lots of beach bars and restaurants, all close to the tender port. We had booked a private half day tour of the town, a visit to the statue of Christ Misericordia perched on the cliff over the town( half the size of Christ the Redeemer in Rio), then to an adventure park where we had a bone rattling ride in 4x4s, to a viewpoint where we could see Lake Nicaragua and it’s 2 volcanoes. From there we could do an included short walk or visit an Iguana Sanctuary, or do Zip-lining for an extra $30. I opted for the zip-lining, which was a first for me - I loved it! We ended up at a seaside restaurant for an included drink and to watch an excellent display of folk-dancing. Puntarenas -the ship was docked at the pier of this small seaside town. This time we took the ship’s tour to the Cloud Forest which was fascinating and included butterfly and humming bird gardens. The tour included lunch and the inevitable stop at a souvenir shop. Disembarkation was, as usual, very easy. Read Less
2 Helpful Votes
Sail Date: January 2018
i chose this sailing because of a special promotion which made the price reasonable compared to most other azamera cruises and it had an interesting intinerary.. i had always wanted to sail on azamera due to its excellent reputation for ... Read More
i chose this sailing because of a special promotion which made the price reasonable compared to most other azamera cruises and it had an interesting intinerary.. i had always wanted to sail on azamera due to its excellent reputation for food quality, its small size, the free liquor and free gratuities. it lived up to my expectations, the staff is very friendly, the captain down to the housekeeping, food was excellent, white nights is a terrific event, get there early and grab a table with a very high end buffet. tendering was orderly and had minimal waits. the only 2 reasons it is not rated 5 stars was that we had a botched excursion where the vendor swisstours did not do all elements of the excursion in papagayo, azamera did refund us 50 per cent but we really wanted the complete refund. the second issue was the best entertainment on the ship was the singers and dancers and russ the cruise director who is also an excellent singer. azamera for some reason is letting go of all their singers and dancers as of feb 8th for some type of new format. this cruise had 3 nights of a violinist and a piano player/magician. do i really need 3 nights for classical music and no comedians. the inside cabin we had seemed smaller than other ships the same room size. overall though the cruise was excellent and i would definitely go on this cruise line. Read Less
Sail Date: January 2018
We have sailed on many cruises, (52 to date) and Azamara was a new one for us. The Quest looks just like the smaller ships on the Oceana line and except for a few differences they are exactly the same. But only in the ships appearances. ... Read More
We have sailed on many cruises, (52 to date) and Azamara was a new one for us. The Quest looks just like the smaller ships on the Oceana line and except for a few differences they are exactly the same. But only in the ships appearances. We booked this segment and the next as a back to back of Central America & Mexico. Except for Mexico all ports were new to us. So the itinerary was what got us to book. 1. Embarkment in Costa Rica - We get an email the night before that the location for embarkment is a different location but as independent guests, no further details were given us. Repeated calls to Amamara were no help. Thankfully our driver got us to the new port on time. We had a confusing and odd embarkment through the village of Puntarenas. Then sent to the theater for two more groups to inspect us. 2. Our cabin in the Continental Suite area was large but oddly decorated. The carpet was beige and black and always looked dirty. The large desk and counter above low drawers was a fake marble that also just looked dirty although that was the design. The bathroom was ok but had a tub with the shower in the tub. Now this was supposed to be a suite but a cheap shower curtain that didn't close all the way was really odd. Large balcony but rust stains everywhere. The cabin staff never brought in the seat cushions so they are always wet. Air conditional was non-existent when we arrived. It took 5 hrs. to fix. Why? 3. Dining - Main room was the best with OK meals but nothing special. The specialty dining was Italian or Steak house themed. Both rooms looked nice but the menus never changes. Both rooms had sushi as a special appetizer. Really!! The Italian had only one pasta dish and the Steak house had mediocre meals. Don't get the soufflés unless you like scrambled eggs for dessert. Our experience in the Italian venue: I asked for the pasta as an appetizer and got a well overcooked glop of pasta, could not eat it. While having dessert an 1 1/2 hrs. later the chef came over, apologized for the bad pasta and offered to make it again for me! During dessert!!!!!! And Azamara charges people for this lousy food and service. 4. The shore excursions were abysmal. Inexperienced guides, small 20 seat buses, some with minimal air conditioning. No headsets for walking tours and all guides talked to the air in front of them and unless you were right next to the guides you heard nothing. And so overpriced too. We saw other cruise ship folks getting on big buses and headsets too. 5. Entertainment - As usual, like so many other ships the in-house productions were amateurish and high school productions are better. They did hire a few individual entertainers who were great but thats rare. The band only played at night, not at the pool area. Oh and Azamara has one night they take you to a special show in one of the towns. It rained on the day we were to see this show so they brought all the entertainers on board. The show was to be outdoors and there were more entertainers then guests in the cabaret lounge. And for a 1/2 hr. show?! 6. Staff - Amazing and great and wonderful. They made the cruise bearable. All except our butler. I don't know what he actually does but he constantly asked what he can do for us and we said "thank you we are fine". He served tea at 4:00 pm each day and he thinks that is something special. Even when we put the "do not disturb" sign on the door he called us on the phone asking if we wanted tea. One night he even found us having dinner in the main dining room and asked if there was anything he could do for us. I sure wanted to tell him truly but just said "no thanks". 7. Public spaces are nice but so dated. Upholstery is warn and faded. 8. No disembarking as we sadly stayed on for the next sailing. Nothing luxury about the ship. Although the staff did try to keep shorts out of the main dining room, jeans, flip flops, and pullover shirts were plentiful. So many folks in shorts and tee shirts just went to the buffet off the pool area. Some nights it was packed and of course no one told anyone about the dress code in the casino. I would say this was an experience and would never sail with Azamara again but we had to sail with the for another 14 nights. Read Less
2 Helpful Votes
Sail Date: January 2018
We traveled with two other couples going to Cuba, through the Panama Canal and 3 stops in Costa Rica. Overall it was a great trip and we would cruise Azamara again. The cruise through the Panama Canal was fascinating with live commentary ... Read More
We traveled with two other couples going to Cuba, through the Panama Canal and 3 stops in Costa Rica. Overall it was a great trip and we would cruise Azamara again. The cruise through the Panama Canal was fascinating with live commentary The service on board was excellent and food the best we have ever had on any cruises with several other lines. Even the security staff was friendly! The wines included in the price did not disappoint and most other drinks not included can be had at a reasonable charge. Room service was prompt, the food hot. We also appreciated that the meals serve on pre-warmed plates in the specialty restaurants and the Windows Cafe. The food in both specialty restaurants was outstanding and the Chef's table world class! We loved the itinerary even though we had no desire to get off the ship in Cuba (The initial itinerary had us go to Cartagena, Colombia first). The fitness center was surprisingly large and well equipped. They common areas are plentiful and the ship even has a small casino and two shops. We had not expectations of entertainment so we were not too disappointed in what we saw. What do you expect on a small cruise ship? There is sufficient onboard activity as well incl. Trivia and hosted card games. Shore excursion are very expensive and not much is offered. Some were clearly not well researched (Golfito, C.R. for example). Also the Azamazing Evening in Panama was poorly organized where you spent more time on the bus then at the event which by itself had only a limited choice beverages (both alcoholic and non-alcoholic) available. We left after we got there and did not watch the show. We had an issue with our cabin and the Guest Relations desk was most helpful in getting us into another room – kudos to them. Read Less
2 Helpful Votes
Sail Date: December 2017
After sailing with Azamara for the first time last Christmas on the beautiful Journey, we were looking forward to experiencing what Quest had to offer. Embarkation in Miami was a breeze, and we were very quickly on board. Although the ... Read More
After sailing with Azamara for the first time last Christmas on the beautiful Journey, we were looking forward to experiencing what Quest had to offer. Embarkation in Miami was a breeze, and we were very quickly on board. Although the ship is identical to Journey, and immediately felt familiar, it didn't have the same festive atmosphere. That's not to say that it wasn't festive - it was - but somehow compared to Journey it wasn't quite comparable. The ship is elegant and sophisticated, with tasteful decor throughout. The public areas are well maintained, and the crew are truly exceptional. Compared to the more familiar cabins we would usually have on Celebrity, Azamara's cabins do feel a little more compact, particularly the bathrooms, but are beautifully appointed. The lighting in the wardrobe is a particularly lovely touch, as is the mainly complimentary minibar in the cabin. Our stateroom attendant and his assistant were wonderful - nothing was too much trouble for them. They were friendly and attentive throughout the cruise. Dining onboard Quest is terrific. We booked a three dinner package in the speciality restaurants, (2 Aqualina and 1 Prime C), and for the remainder of our time onboard, we ate in the main dining room. The MDR is truly special, and I have to be honest, I wouldn't bother with the speciality restaurants as I don't think there is any real difference in the experience, other than Prime C and Aqualina being a little quieter. The food offering is excellent everywhere on the ship, including The Patio and Windows. The entertainment onboard was the only disappointing element of the trip. That's not to say that we didn't see some great shows, Branden and James were a particular highlight, but form start to finish, the entertainment element of the cruise felt a little chaotic and disorganised. The white night event was originally scheduled for the deck party on NYE, but was changed, although not everyone knew, and there was a lot of confusion amongst the passengers. Service onboard was excellent, each member of the crew going out of their way to make the cruise a great experience. All in all, a wonderful trip, but it could have been so much more Christmassy! Read Less
2 Helpful Votes
Sail Date: December 2017
Just returned from a 2 week Christmas and New Year sailing in Caribbean on Azamara Quest. Wow, what can I say. Absolutely fantastic. We stayed 2 nights in Miami before sailing. Not overly impressed with South Beach, over-rated and very ... Read More
Just returned from a 2 week Christmas and New Year sailing in Caribbean on Azamara Quest. Wow, what can I say. Absolutely fantastic. We stayed 2 nights in Miami before sailing. Not overly impressed with South Beach, over-rated and very over priced, but did enjoy our time in Miami in general. Loved watching the famous Miami sunrise from the Beach and did the open top bus tours which was great and showed you the whole city. Would choose to stay downtown pre or post cruise in future. Beautiful mid size ship with lots of space. Fantastic facilities, food and drink options and very attentive staff. Basic alcoholic drinks, soda's etc are all included in price or you can upgrade for a larger selection of beers and top shelf spirits, but we didn;t bother as even the basic package offered smirnoff vodka, bombay sapphire gin etc and there was a different choice of 2 reds, 2 whites and 1 sparkling wine every day, so you never got bored of drinking the same every day. On board we opted for a club continent suite and were very impressed at the overall space and storage available. I have sailed on same sized ship before in a balcony cabin and found it very small and claustrophobic, and the bathroom/shower tiny but the club continent suite was fabulous with a larger bathroom with large double, glass shower, large double wardrobe, extra cupboard space and 3 huge drawers, with lots of worktop/desk space too. It also comes with lovely extras such as priority embarkation and disembarktion, free speciality dining reservations for whole voyage, packing and unpacking service, free laundry, access to spa terrace and a butler. There was entertainment of some sort on every night and i have to admit that my expectations were very low before sailing, as Azamara is renowned for many things, entertainment NOT being one of them, but was very pleasantly surprised at how good and varied it was. Being a smaller ship, it can get into ports, and/or better docking location than many of the larger ships and the variety and quality of excursions it offered was excellent. There was a great mix of people and ages on board too, although I would take a stab at the average age being about 60+ There were quite a number of single travellers as well as a large number of lgbt couples too. Overall extremely impressed with everything. Would I sail with Azamara again - ALREADY BOOKED :) Read Less
1 Helpful Vote
Sail Date: December 2017
We were supposed to go to St. Bart’s but shortly before departure we were notified they weren’t going there. Big disappointment! Another weak point of cruise was stop at Coco Cay. Ugly island, under construction. Way for cruise line to ... Read More
We were supposed to go to St. Bart’s but shortly before departure we were notified they weren’t going there. Big disappointment! Another weak point of cruise was stop at Coco Cay. Ugly island, under construction. Way for cruise line to save money. Total waste. Should be skipped. Another weak point was stop at Terre de Haut, Guadeloupe when we thought we were going to main island of Guadeloupe. Minimal reason to be there. Only slightly better than Coco Cay. Service on the Quest was uniformly great. Crew members were terrific. Captain and crew were very friendly and open to talking with everyone. They seem to really enjoy their jobs. Overall, the Entertainment was very good. New Years Eve party was really special. Great bridge instructors but should have been publicized more. Food was very good and plenty of nutritious options were available. Disembarkment announcements in Miami should have been more frequent. Read Less
1 Helpful Vote
Sail Date: December 2017
This was a fairly last minute decision to get away for Christmas/New Years, since we would have no family around this year. One major reason for choosing Azamara was based on our past 9 experiences with them - the exceedingly friendly ... Read More
This was a fairly last minute decision to get away for Christmas/New Years, since we would have no family around this year. One major reason for choosing Azamara was based on our past 9 experiences with them - the exceedingly friendly crew, officers and staff who make it like a home away from home! Everything was as wonderful as we remembered and the festivities onboard exceeded our expectations. The decorations were incredible, the special buffets and brunches spectacular, and the holiday parties great fun! For the most part, we felt the food was even better than on past cruises - couldn't help but wonder if that was because L.P. President/CEO was onboard :) Entertainment also seemed to be up a notch. This was our first post- "reimagined" Azamara cruise and we liked most of the changes that had been made. But, although that happened awhile ago by now, there are still lots of references to the "old" (previous) names of public areas (eg. Looking Glass) and to Pursuits (instead of Insider). It is perhaps my biggest gripe: the lack of attention to details in the written materials. One personal "negative" for me was that I found out the day before departure that I would have to abstain from alcohol for the duration of the cruise. While the wine, etc. flowed generously, it was somewhat challenging to feel I was getting the same "included" value. It would have been nice to have had the choice to spend the equivalent on something else. The fact that 3 of the ports on the itinerary, which we really wanted to go to, were replaced by "lesser" ones was very disappointing, but (mostly) understandable, given the circumstances. Read Less
1 Helpful Vote
Sail Date: December 2017
We booked this about 2 years in advance. Love the small ships and the caring service. I did miss the parade of flags by the crew which was demonstrated the year before and I thought very special. This must be a Captain Jose thing. ... Read More
We booked this about 2 years in advance. Love the small ships and the caring service. I did miss the parade of flags by the crew which was demonstrated the year before and I thought very special. This must be a Captain Jose thing. Captain Carl was great imparting information about weather and navigation issues. The holiday decorations were festive without taking over the ship. Loved the addition of the on board artist. We were in a club continent suite and really enjoyed the complimentary dinners in the specialty restaurants. We alternated between specialty and main dining. Food was excellent. Special occasions, Christmas and New Year's were excellent. No waiting in lines on this ship. The other passengers are well-traveled and many stay on the ship. The Azamazing Evening in Barbados was professional, energetic, great fun and exceeded expectations. We are looking forward to our next cruise on an Azamara ship. Read Less
5 Helpful Votes
Sail Date: December 2017
This was our 4th Azamara cruise, first time on Quest. Journey and Quest are identical in looks but overall, we would say we slightly prefer Journey, mostly for the food. Not sure if the chefs move around from ship to ship, but we seemed to ... Read More
This was our 4th Azamara cruise, first time on Quest. Journey and Quest are identical in looks but overall, we would say we slightly prefer Journey, mostly for the food. Not sure if the chefs move around from ship to ship, but we seemed to have enjoyed our food immensely on Journey, particularly in the specialty restaurants, and would only rate the same restaurants average to good on Quest. Also, the staff on Journey seems to be a bit more organized. Many servers got our drink orders wrong with the exception of our dear friend, Mariano Costa, the best bartender at sea! He is a gem. Also, the cruise director and hotel director on Journey seem to be much more visible than the ones on Quest. Anyway, the ship was spotlessly clean, embarkation and debarkation were a breeze. Our ship was only 2/3 full so there was a ton of space and no waits for anything. The entertainment was pretty good, particularly, Teodor, the guitarist and the show staff who did a bang up job on all the nights. There were a lot more kids on this cruise which surprised us but it was nice to see them enjoying themselves. Just not sure why parents would choose this ship for little ones. Oh well, to each his own! We upgraded to a suite and enjoyed the extra amenities. Our butler, Xavier and our stewards Erwin and Mark were wonderful. It was great to have extra space, free internet, the 4 bottles of booze, afternoon tea and evening snacks and our laundry/ironing taken care of. They were very helpful and friendly, especially Erwin. The big issue we had was with LCV. We originally had $200 OBC and when we got on the ship, we had a letter stating we had $300 OBC. I assumed it was because we upgraded to the suite (at a cost of $398) so I decided to upgrade our over the water cabana on Labadee and to book a spa appointment to spend the OBCs. On the last day of the cruise, I noticed that we had a message on our phone. It was from the assistant purser telling us that they made an error and we only had $200 OBC. I sent my husband down to the front desk to discuss this but they refused to credit us, so I ended spending more than my allotted OBC. Mind you, they did leave a phone message, but the message light on the phone is tiny and they slipped all other notices under our door, so why not this one telling us about the error? I don't look at the phone that carefully on vacation! Anyway, I think they should have eaten the $100. There were a bunch of travel agents on the ship and when we told them about this, they all agreed that the LCV didn't do the right thing. It's little things like this that cause passengers to cease being loyal. The ports were OK. Tortola got swapped out for St. Kitts, due to the hurricanes. We had been to St. Kitts twice already but we spent the day at the Palms Court Gardens which was nice. St. Bart's was OK. Still a lot of stores closed in Gustavia. Shell Beach at sunset was nice. Labadee was great. We were the only ship in port so it was really uncrowded. We booked an over the water cabana at Barefoot Beach which was lovely. We had a cabana attendant who brought us lots of drinks. The ship sent us off with a lovely picnic basket loaded with food (probably could have fed 6 people and we were only 2!). The water was delightful. Everyone on the ship wished we could have stayed longer in Labadee! Overall, we had a great time. As usual, we met a lot of really nice people and relaxed. I'd like to try a Christmas/New Year's cruise next. We got a little taste of it with caroling, a Hanukkah celebration and saw the large gingerbread house that the chef made. Definitely got us in the holiday spirit! Read Less
1 Helpful Vote
Sail Date: December 2017
Terrific food, space, absence of crowding and lines, perfect maintenance, lovely spaces, and, most of all, Azamara's outstanding service were high points for me on Azamara Quest. Staffers' kindness and empathy on Azamara Quest ... Read More
Terrific food, space, absence of crowding and lines, perfect maintenance, lovely spaces, and, most of all, Azamara's outstanding service were high points for me on Azamara Quest. Staffers' kindness and empathy on Azamara Quest were memorable, and are what may bring me back. I chose Azamara for its reputation for terrific food, and I wasn't disappointed in the free dining. Caesar salad with anchovies on top (or not -- you have to request anchovies), escargot, English bacon...were offered every day, and I had lots of lovely dishes, such as duck confit. The really outstanding thing, that will bring me back, perhaps, for another happy, cosseted experience was the outstanding service. Azamara had almost 100% kind, simpatico, helpful staffers monitoring everyone to see how they could help. I went on my own but never felt lonely or alone. Azamara people just can't be beat--training? recruitment? high pay? I don't know how they do it, but it was even better than Princess and substantially better than NCL Sky. All three had terrific, helpful, thoughtful staffers, but Azamara's staffers were almost ALL outstanding. Downside was the drinks. My cheapo inclusive NCL Sky trip had better drinks. I think the Azamara free wine choices were just two reds and two whites each night, and as a student in many, many wine classes, I found almost all the red wines thin and acidic--not very well chosen. And I think the mixed drinks were far too sweet. But the food was great and the service was even better. I also didn't like having to vacate my cabin by 8 am. Cruel! I liked that having tips and drinks included in the price knocked $20-$65/day off the cost, making Azamara the best value among the deluxe lines--other high-end inclusives cost more. The Quest had many beautiful spaces for sea- and port-gazing that weren't at all crowded and that offered snacks and drinks. And there was plenty or time in the well-chosen ports. Read Less
2 Helpful Votes
Sail Date: November 2017
Visited Cuba with recent Cuba Cruise. Enjoyed ship. Not much selection with shopping on board with smaller selection and high prices with Jewelry and watches. I would have liked to spend one more day in Havana to take another excursion. ... Read More
Visited Cuba with recent Cuba Cruise. Enjoyed ship. Not much selection with shopping on board with smaller selection and high prices with Jewelry and watches. I would have liked to spend one more day in Havana to take another excursion. They have more Cuba cruises with 3 days, but was only able to arranged this one. The food was good, not spectacular. Service was variable in the dining room. The smaller the table, the faster the service. So if you want to go in and out with dining, get a table for 2 instead of a table for 8. One of the nights they were still serving our table when they turned over adjacent smaller tables twice. If you want to do specialty dining, you need to make reservations before getting on the ship, I met one other passenger who had a specialty dining package but could not get into any of the specialty restaurants as they were all booked in advance of the cruise. Read Less
Azamara Quest Ratings
Category Editor Member
Cabins 3.5 4.3
Dining 4.5 4.4
Entertainment 4.0 3.7
Public Rooms 4.5 4.5
Fitness Recreation 3.5 4.1
Family N/A 4.1
Shore Excursion 4.0 3.7
Enrichment 3.0 3.8
Service 5.0 4.7
Value For Money 3.5 4.2
Rates N/A 4.3

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