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1 Helpful Vote
Sail Date: August 2018
We hadn't cruised in years and only on larger ships (which we didn't like), when a friend recommended Azamara. We chose this cruise for the itinerary and it didn't disappoint. Embarkation in Venice was incredibly smooth ... Read More
We hadn't cruised in years and only on larger ships (which we didn't like), when a friend recommended Azamara. We chose this cruise for the itinerary and it didn't disappoint. Embarkation in Venice was incredibly smooth (took all of 10 minutes) and we were soon on board and enjoying lunch. We had an aft balcony cabin that was comfortable and had plenty of storage and the bathroom and shower, while snug, was not as bad as I had been let to believe (lol). Our cabin attendants kept it all spotless. We found the food to be very good. We ate most of our breakfasts in the Windows buffet and dinners in the MDR, although we bought a package for the 2 specialty restaurants, Prime C and Aqualina and the Chef's Table. We found the food at Prime C and Aqualina not all that much better than the MDR, but the Chef's Table is really not to be missed. Outstanding! I can't speak too much about the entertainment, as we didn't partake that much. We found the group in the Living Room that played during cocktail hour too loud to promote conversation, though and much preferred the pianist in the Spirits lounge. The Azamazing Evening was the cellist Ana Ruchner in an outdoor venue in Split - a rock version of Yo Yo Ma - not to my taste, but a beautiful venue and very well organized. MY azamazing evening was a couple nights later when they brought an Italian tenor onboard as a surprise for a late night concert on the pool deck. We only booked 1 ship sponsored excursion, but it was a great one - at Dubrovnik, an excursion to the town of Ston, about an hour away for an oyster and mussel tasting, followed by a fabulous seafood lunch. The rest of our excursions we arranged privately with folks we met on our CC Roll Call. Although we loved all of the ports, we feel we could have used an extra sea day. We ended up skipping Florence (to our regret) because we were just so exhausted from Rome the previous day. We were struck by the friendliness of both the passengers and the crew. It was easy to meet people and because of the small size of the ship, one would tend to see the same people frequently. I feel like I have forged some lasting friendships. Read Less
3 Helpful Votes
Sail Date: August 2018
We are "destination-focused" travelers, and while we have been to land trips in Europe several times, we chose this 10-nt Venice-Barcelona trip because it was going to give us an opportunity to revisit some of our favorite ... Read More
We are "destination-focused" travelers, and while we have been to land trips in Europe several times, we chose this 10-nt Venice-Barcelona trip because it was going to give us an opportunity to revisit some of our favorite destinations -- Venice, Positano, Florence, the Riviera, and Barcelona. We love the size of Azamara ships -- lots of pretty places in which to relax without the overwhelming atmosphere of an "auditorium" gathering place; excellent cuisine in main dining room every evening plus the over-the-top French Chefs Table, high caliber of entertainment with variety, and well-timed shorter performances of 45 minutes to keep the crowd, and provide us with several venues in the course of an evening. Great, friendly, and unstuffy service. A Captain who is so "guest friendly" we looked forward to his afternoon often humorous and self-effacing factual announcements, which totally spoke to his competence and professionalism. Our cabin was as cozy as we remembered last year, with well appointed storage which was more than sufficient for me, the chronic overpacker bar none. While we had only travelled before last year, that was on Celebrity 12 years ago, we clearly prefer the smaller ship environment and would not consider other lines at this point. Special highlights: Azamazing Evening! White Night Party on deck! Job well done! Read Less
1 Helpful Vote
Sail Date: August 2018
The ship is very richly decorated and the staff are highly attentive particularly compared to larger ships. The Varandah stateroom was a pleasure to be in and excellently cleaned and tidiesd regularly. in terms of service I particularly ... Read More
The ship is very richly decorated and the staff are highly attentive particularly compared to larger ships. The Varandah stateroom was a pleasure to be in and excellently cleaned and tidiesd regularly. in terms of service I particularly recommend two Ukranians Katerina serving in the cabaret and and Irina in the cafe and a Hungarian, Lazar, in the cafe. The entertainment was superb and the in house Magic City Opera events stand out for me. The locally guided tours were very informative with the personal touch particularly in Thailand but also Vietnam. The historical talks on the area were interesting and well informed. The captain is a extremely funny and gregarious and makes it all come together into the Azamara experience. My only criticism is the US obsession with charging for expensive WiFi packages. This is very stressful particularly for families and it should be integrated in the package forthwith as it is the only element at variance with the Azamara experience. Read Less
1 Helpful Vote
Sail Date: August 2018
We had previously travelled with Celebrity and Cunard on 2500 to 2800 size ships. This is a quarter of those. The food was good but no better than the larger ships that don't claim to be luxury at the same level. Service was excellent ... Read More
We had previously travelled with Celebrity and Cunard on 2500 to 2800 size ships. This is a quarter of those. The food was good but no better than the larger ships that don't claim to be luxury at the same level. Service was excellent with very friendly and helpful staff. Most drinks are included and it was nice to have wine with a choice at each meal included. The smaller ship meant that we met friends more easily whilst around the ship. The entertainment was much more limited than for the larger ships due to space and budget. It was more personal but also a bit more amateur. The 'Amazing' evening ashore when Azamara put on a an evening event for all the travellers was brilliant and free. There was also a 'white Knight' barbecue evening on the higher deck which was superb with excellent food. So, the cruise was very good and different from the larger ships. Would we travel again? Probably only if the itinerary fitted. Read Less
1 Helpful Vote
Sail Date: August 2018
We normally sail with Celebrity but had a tight timeline and wanted to see something new. Azamara was going somewhere we hadn't been and exactly on the day we needed to go, so we paid the much higher fare and expected a higher level ... Read More
We normally sail with Celebrity but had a tight timeline and wanted to see something new. Azamara was going somewhere we hadn't been and exactly on the day we needed to go, so we paid the much higher fare and expected a higher level of service than the normally very good service we have experienced on Celebrity. The best part about Azamara is the smaller ship. Getting closer to the ports is nice and everything onboard is a short walk. Also, no crowds or lines to get into restaurants etc. The bad news about the small ship is the shower is way too small. The below may be an issue with the crew on the Quest as I can't believe a premium line would survive long if our experience was normal. 1) Half our onboard credit was missing, but the problem was really the attitude of Guest Relations. Regarding the OBC, they said it wasn't their problem and would have to be solved by "headquarters." That isn't the type of issue ownership that we see on Celebrity. Also, got wrong information on multiple occasions from Guest Relations that caused us to miss events. They also forgot to give us the requested wake up call on the last day and if I hadn't looked over at the clock, we would have been in trouble. 2) We typically have room service for breakfast as it serves as a wake up call and gives us more time to get ready for the day. 3 of the 7 days we had room service the order was wrong (e.g., hot water instead of coffee, no cream for coffee, no milk for cereal...). 3) Room attendant was below par. One day we left at noon and came back around 6pm and our room hadn't been made up even though we left the "make up room" magnet on the outside of the door. Needed new towels one evening to get ready for dinner and was told they were on break and would be 30 minutes before they could get us new towels. The towels showed up damp, so more likely they hadn't run a load of laundry and gave us towels that hadn't finished in the drier. 4) Dining room wait staff, other than 2, seemed like trainees. Slow service, cold food, missing items. The menu was varied but seemed to just be a rotation of items with different preparations (e.g., several nights of lamb and seabream). As I said in the title, I expected a big jump up from what we experience on Celebrity but didn't get it. At 2-3x the price, we'll be back to Celebrity the next time. Read Less
2 Helpful Votes
Sail Date: July 2018
We choose this ship as we liked the itinerary and we were keen to try a smaller ship. We traveled with 2 other couples and we all loved Azamara. We had traveled previously 3 times on celebrity cruise ships which we loved and twice on ... Read More
We choose this ship as we liked the itinerary and we were keen to try a smaller ship. We traveled with 2 other couples and we all loved Azamara. We had traveled previously 3 times on celebrity cruise ships which we loved and twice on priinces cruise ships. Azamara Quest is our new favourite. The staff are so helpful and friendly. The food in all areas was some of the best food and meals we have ever eaten on a cruise ship. We did bistro C one night and the steaks were mazing as was the service and the rest of the food. Amazing night in Dubrovnik was a highlight with a cellist player who captured the audience with her talent. Captain Jose was so involved and we seen him many times around the ship and at the tenders. The pool area lovely and quiet and we never had trouble getting a lounge chair. The ship was tastefully decorated throughout . Thankyou Azamara we will Be definitely back. Read Less
6 Helpful Votes
Sail Date: July 2018
We chose this cruise based upon advertising and online recommendations. In a nutshell, the Azamara Quest over-promises and under-performs in many areas, all while charging premium dollars for the cruise. First, we have been on well over ... Read More
We chose this cruise based upon advertising and online recommendations. In a nutshell, the Azamara Quest over-promises and under-performs in many areas, all while charging premium dollars for the cruise. First, we have been on well over 100 cruises and my wife and I agree that the crew on the Quest was the best of any of our many voyages.They were consistently "GREAT". Also, the Captain interacted with the passengers daily, something you rarely see in today's cruise world. The food was hit or miss. We did not go to alternative dining. Food in the Discoveries Restaurant was good, but not great. Hit or miss! For example on several nights, I ordered fish, and without exception, it was very dry. Food in the windows café was varied and again, good, but not great. Based on our cruising experience, most of the shore excursions were grossly overpriced. While we were in port most days, and many passengers left the ship, activities on board were almost nonexistent. Those they had, included such things as "table tennis get-together, unhosted", "Enjoy a caprese Panini in windows café", "bridge game get-together, unhosted" and a "Last chance art sale". Entertainment on "The White Night" and the "Amazing Evening" was extraordinary and enjoyed by all. On balance, most of the other entertainment was good. The ship itself showed some signs that it was due to be refurbished; however, it was well-maintained and very clean. There was a daily trivia however unlike most ships, many of the questions were very difficult, to a fault. We have played a lot of trivia and Azamara must learn to ask questions that are age-appropriate for their passengers and challenging, but not impossible, to answer. I did use the fitness center if you times and the equipment was good, but very limited. The ports were fine and very interesting, but for the most part, very crowded, as you might expect in Europe, in the summer. One last thing. We were told not to make flight arrangements before 11 AM on the last day. As it was, passengers were told to disembark beginning at 8 to 9 AM. Had we known this, our plane travel home could have been much more direct and would have allowed us to get home without overnighting in New York City. Read Less
3 Helpful Votes
Sail Date: July 2018
Although this was our 7th Azamara cruise, it was our first ever Mediterranean cruise. We chose this ‘Rome to Venice’ itinerary because it included the Amalfi Coast. As we had been to Rome before we stayed in Civitavecchia for 3 ... Read More
Although this was our 7th Azamara cruise, it was our first ever Mediterranean cruise. We chose this ‘Rome to Venice’ itinerary because it included the Amalfi Coast. As we had been to Rome before we stayed in Civitavecchia for 3 nights before the cruise, giving us two full days there. We spent a day wandering around the town, looking at the market and the harbour especially. We also spent a day in Tarquinia, getting there by the local bus. What a beautiful walled town. We stayed in the San Giorgio Hotel which is well located across from the promenade along with a number of others joining the cruise. The hotel provides a free bus transfer to the ship. Embarkation was quick and easy, as usual, and we were onboard by 12noon. As always what stood out for us on this cruise was the friendliness of the officers and crew and their willingness to go the extra mile to make the cruise enjoyable. We ate most evening meals in Discoveries (MDR) and every meal was excellent. The two dinners we took on the speciality restaurants (Prime C & Aqualina) were very good indeed. At lunchtime we mostly ate in the Patio (on-deck grill), where my DH loved the Greek burger (freshly cooked lamb burger topped with a Feta cheese). The World Cup was on during the cruise. We were able to watch one of England’s games on the big screen in the Cabaret Lounge. For the other evening game, we watched the firsthalf in the Cabaret Lounge, and the second half ( once it was dark) on a giant screen on the pool deck. They had also set up a buffet on deck with a variety of snacks (mini- slides, croquettes, empanadas, desserts etc). Other entertainment extras included a soprano who provided a concert on the pool deck with the back-drop of the Amalfi Coast and the tenor who sang as part of White Night. The Azamazing Evening ( an evening excursion provided free on most Azamara cruises) was a Jazz concert in the Dante Alighieri Theatre in Ravenna. The setting was wonderful and the musicians were very accomplished, but the music was not really to our taste. White Night (an on-deck party) was in Venice to coincide with the Redentore festival there. The buffet included grilled lobster (served by Captain Jose) steak, lamb, sushi, wonderful salads and great desserts including crepes Suzette served by the ahotel Director. The tenor who sang was wonderful. Unfortunately just after Captain Jose had introduced the crew, the heavens opened (the only rain we saw during the 9 day cruise). Everyone decamped to the various indoor areas until 11:30 when we all came out on deck to watch the fantastic 45 minute firework display provided by Venice for the festival. We loved all the ports we visited. I had done a lot of research beforehand, so we had planned what we wanted to do. In Amalfi we took the open topped bus up to Ravello to see the wonderful gardens at Villa Ruffolo, then took the local ferry from Amalfi to Positano and back. We had been to Dubrovnik before so when we got off the tender in the old town harbour we took the ferry along the coast to Cavtat, which is a beautiful little seaside town. Sibenik is a lovely town. We went to see the St Lawrence Monastery gardens, the walked up to St Michaels Castle where the views over the Bay were marvellous. Azamara provided a free shuttle bus into Ravenna where we bought a ticket to see the wonderful Byzantine mosaics in churches around the town. The mosaics were done in the 5th century BC. They are designated as a UNESCO world heritage site. In Venice we bought a 2 day Vaporretto ticket. The first day we went to the Rialto market, then on to the Peggy Guggenheim modern art gallery, for which we had pre-booked tickets. On the second day we walked across the temporary bridge to the Redentore Church. This bridge is built across the Guidecca Canal for the festival, which is to celebrate the ending of the plague in Venice in the 16th century. Read Less
3 Helpful Votes
Sail Date: July 2018
Friends had been on Azamara and suggested we join them. We were happy woth the itinerary, the ship was very nice and there were 2 very special events. I gave a lower score because the service was less than acceptable. It seemed that ... Read More
Friends had been on Azamara and suggested we join them. We were happy woth the itinerary, the ship was very nice and there were 2 very special events. I gave a lower score because the service was less than acceptable. It seemed that the wait staff was staffed with a majority of new employees. It was very obvious. Entertainment was extremely weak, food was slightly better than average and the cabin steward was not impressive. Communication about the “white night” was not mentioned until we were on board. We had booked an excursion, so we were late. Very poor information was available regarding the ports. It is a small ship but late afternoons we could only get a cocktail by the pool or in the living room on the top deck. The laundry room was always overly crowded and 2 machines were not working. We had fun but I was not overly impressed. The price was a bit higher than other ships and the alcohol amenity was nice. I do not think we would book with this line again. Read Less
1 Helpful Vote
Sail Date: July 2018
We wanted a smaller ship, personal attention, and a destination in the Mediterranean.The Azamara Cruise ticked all the boxes and proved itself to be one of our favorite travel experiences ever. From the moment we boarded, which was smooth ... Read More
We wanted a smaller ship, personal attention, and a destination in the Mediterranean.The Azamara Cruise ticked all the boxes and proved itself to be one of our favorite travel experiences ever. From the moment we boarded, which was smooth and unhurried, we were greeted with Champagne and big smiles. As we approached our room, the cabin steward was there to greet us and called us by name! She showed us around our room and asked if there was anything we thought was needed in addition. It was wonderful. The entertainment on our cruise was a little limited in variety, but all of it was very good. The excursions were informative. We went on 2 out of the 3 stops. The Dining room was beautiful and the food was so good. The options each evening had a wide scope of flavors and cultures. We enjoyed breakfast in our room each morning. Room service was no additional charge and we preferred it to going down to the buffet. We recommend Azamara often and will be cruising with them again sometime soon. Read Less
8 Helpful Votes
Sail Date: July 2018
The staff ! the staff ! the staff! from the second you are on board the Azamara crew becomes second skin . Everyone who works on the Quest is first class in both service and smiles . You feel as if the staff would fullfill any request ... Read More
The staff ! the staff ! the staff! from the second you are on board the Azamara crew becomes second skin . Everyone who works on the Quest is first class in both service and smiles . You feel as if the staff would fullfill any request with a smile and a wink! From the wait staff to the captain from Russ and Meg to the Azamazing performers this cruise ship is all about pampering .performimg and providing the greatest adventure the seas have to offer on shore and off shore .. Food is flavorful ,filling and reflects the port of calls and the passenger profile so well you would think the chef(s) live in our respective countries and towns ,from Italian to American cuisine as well as Indian Asian and Mediterranian .. Entertainement was over the top from on deck Arias to Azamara nights and Azamara whites . Russ the cruise director was delightful ,energetic and robust in his performance. Meg ,The assistant cruise director infused the cruise crowd with her ebergy talent and spirit a most wonderful performer My only complaint ~~~~ the cruise ended too soon but we will be back to enjoy all that Quest has to offer .. Thank You Quest for employing a staff that becomes family after only one day .. BRAVO Russ & Meg for the music the magic and the life style .... Read Less
10 Helpful Votes
Sail Date: June 2018
First, let me describe who we are and what we were looking for in a cruise. We are two Americans in our early 40s, looking for a romantic/tropical vacation (without kiddos, of course). We enjoy food and wine, relaxing on the beach and a ... Read More
First, let me describe who we are and what we were looking for in a cruise. We are two Americans in our early 40s, looking for a romantic/tropical vacation (without kiddos, of course). We enjoy food and wine, relaxing on the beach and a little bit of sight seeing. The 7-day Western Mediterranean cruise aboard the Azamara Quest was perfect for our needs. The ship’s small size allowed us to get into ports like Ibiza and Minorca that larger ships would either have to tender in, or dock at a more remote location and bus to the city center. In 7 days, there were only 2-3 times the boat ever felt even remotely crowded. We were always able to find loungers by the pool, and never waited for a two-top in any of the dining rooms. There were a few small children aboard (maybe a dozen under the age of 10), but generally they did not intrude our “escape” from our own kids. The ship is in good condition, and the crew does a great job of constantly cleaning and organizing behind the passengers. Each day felt like a new ship! The food and beverage was excellent. Not “fancy” by any means, but a large variety of high quality ingredients, prepared well. And many were locally sourced. Most of the included wines were from Italy, Spain, and France...the three countries of our cruise. As far as food, we dined on local cheeses and tomatoes from Italy, avocado from Spain, and seafood from France, just as an example. They served tapas (appropriate for a cruise departing from Barcelona) every evening in the Cabaret Lounge; perfect afternoon snack with a glass of wine to tide us over until dinner! The servers were very competent, but never pushy or intrusive...just what we were looking for in a romantic getaway. The fitness room was nice, modern and the perfect size. We did yoga and Pilates classes, and I utilized the locker room with steam and tropical showers. The entertainment was OK, but that’s not really what we were looking for. The entire entertainment crew was out for the White Night party, and they played/sang for 2+ hours without a break! The food for the White Night party was over the top with regard to quantity and quality...again, many locally sourced items on the menu. It was great seeing the ship’s officers out serving/cooking. The ports were great. We took a taxi to beaches in Ibiza, Minorca, and Corsica. The Azamazing Evening was on Majorca. We boarded buses to a 400+ year-old cathedral, enjoyed local dancing and music, and then were treated to a performance by a children’s choir in the cathedral. Overall, the event was well organized. Read Less
Sail Date: June 2018
First off I should say I do love Azamara. The combo of relaxed and yet slightly luxurious vibe is a winner for me. But after a couple of years away, previous experiences with Azamara seemed much more luxurious than they do now. On ... Read More
First off I should say I do love Azamara. The combo of relaxed and yet slightly luxurious vibe is a winner for me. But after a couple of years away, previous experiences with Azamara seemed much more luxurious than they do now. On embarking, it immediately felt different as there were a number of noisy children dominating the pool. Azamara is kind of billed as an adult ship, so this was disappointing and set the tone a bit. The cabin service also seems less good than previously - eg., favourite soft drinks not topped up in cabin fridge, despite asking cabin steward for this. Food was good, but a lack of lobster in main restaurant. What happened to the regular ‘surf and turf’? I should say that restaurant service was superb and friendly, as ever. Officers also seem a bit more distant/less friendly than in previous years. They used to walk the decks much more. Except for the Captain. In this case, Captain José, who is always very approachable. On my cruise the Azamazing evening trip to a Majorcan cathedral was pretty poor. On the plus side, the White Night was very good - except for the queue to eat which was just silly. My advice would be to eat in the Discoveries Restaurant and then go up to that event, but not rely on it for your evening meal. I will return, but probably only for an itinerary that really appeals. Read Less
5 Helpful Votes
Sail Date: June 2018
This was our first Cruise with Azamara. Unfortunately our expectations were not met. We knew that the “Quest” was an older ship but did expect that the service, food etc. would compensate for that. The cabin - as for the ship ... Read More
This was our first Cruise with Azamara. Unfortunately our expectations were not met. We knew that the “Quest” was an older ship but did expect that the service, food etc. would compensate for that. The cabin - as for the ship itself - really needs a refurbishment. Especially the bathrooms, carpets etc. The cabin size is on the small side, which we knew though. The bathroom is very small and the including shower very tiny.. The service on embarkation day was really bad. We found our cabin to be without bathrobes, slippers, fresh flowers and some of the ameneties in the bathroom were missing. Dirty mirrows in the cabin and messages regarding on board credits to former cruisers had not been removed from the desk. On top of that we received one of our suitcases broken during the embarkation process.. Not really an issue but when it is said that you are to expect a high service then these things are not good enough. The first night we went to the main dining room where we found the service and the food to be very poor. The staff did it’s utmost but being very few persons to serve many guests that meant that we had to ask for water, wine when we wanted a fill up. We had bought the Ultimate beverage package due to a wider selection of wines and sparkling waters. However we had to sit waiting a long time (more than 10-15 minutes) for i.e. a Perrier as the staff had to go a long way to get hold of it. Furthermore we were told in the main dining room (and later) in Angelina and Prime C that portwine (Fonseca) was not included even though we had it in writing. Not comfortable to have to discuss this. We have never experienced such a bad service on our prior 6 cruises(Celebrity and Norwegian). To summit itnup: GOOD: Very nicely decorated “Windows Cafe” - the most stylish we have seen on the ships we have been cruising on. The food in the windows cafe was delicious although the selection was quite limited. The service and the food from “In room dining” - the best we have ever experienced. Being on a small ship means the possibility to get to places that bigger ships cannot go to. The itinerary was really nice - Menorca, Corsico and Elba being our favorites BAD: The service (compared to what was to be expected on a ship that should be luxury). The need of the staterooms, bathrooms, carpets i.e. to be refurbishment. The team spirit between the staff did not seem to be the best. We had a waiter in one of the speciality restaurant that - in our opinion - did not match the job. We was really trying but he seemed to be placed wrong. I.e. his comment when we ordered lobster was a “wow” so to say he was too smart for the job and needed som training how to “behave towards guests”. The food in the Main Dining room was poor - cold and lacked in taste. On “White Night” there were no possibilities to dine outside or sit in a bar if you did not want to attend the “White Night”. The intertainment was so bad. Really missed the productions shows on prior Cruises. Value for money - not worth paying the double price compared to Celebrity. In the future we will choose Celebrity Aqua Class instead. It is important to mention that we are not the only ones who were dissapointed. We spoke to various people on board - first timers on Azamara Quest as well as people who have cruised on Quest before. There was in particular one person who had been on Quest earlier this Year in the Carribean and he could not believe that he was on the same ship this time - so different was it. We do believe that the staff did it’s utmost to give us the service that was to be expected BUT even if they do what is in their power they cannot compensate for CUTS in general made from the persons/managements in charge. We think that Azamara should be profiling themselves as a Cruise Company that can go to small places where big ships cannot go and don’t profile them as being a luxury Line. Read Less
4 Helpful Votes
Sail Date: June 2018
We have just finished the cruise on the Azamara Quest which left Barcelona on 30 June 2018 and arrived Civitavecchia on 7 July 2018. It was a great cruise. The ports visited were interesting and there was enough to do for the time spent at ... Read More
We have just finished the cruise on the Azamara Quest which left Barcelona on 30 June 2018 and arrived Civitavecchia on 7 July 2018. It was a great cruise. The ports visited were interesting and there was enough to do for the time spent at each port. The whole of the staff were fantastic in all areas of the boat. We stayed in a balcony suite and give a very big thankyou to our butler (Eyup) and Room attendants (Mark and Revon) – their service and the way they spoilt us was faultless. The regular cleaning of the room was spotless. The quality and variety of food in all eating areas was also of the highest standard. On a number of evenings we ate at the outside area behind the buffet – it was great. The white night evening on deck 9 was a great night and lots of fun for us and everyone else who was there – congratulations to Russ and Meg (cruise director and assistant cruise director), the singers and musicians on making this such a memorable evening. One comment for all cruise companies (not just Azamara) – we have been on 8 cruises with different companies but this is the first time we did not take a cruise excursion. They are becoming too expensive, leave too early in the morning and in many cases go for too long with too much explanation/ commentary from the tour guides. This is not just me – it reflects the comments of just about everyone we spoke to. Putting aside my comments on tour excursions (which are directed at all cruise companies not just Azamara), thank you to all at Azamara for making this such a great trip. Read Less
6 Helpful Votes
Sail Date: June 2018
Good itinerary in Mediterranean with great price-point to try Azamara for first time. We have cruised many other lines, and wanted to try something different: Azamara includes tips and standard alcoholic drinks, which took one further ... Read More
Good itinerary in Mediterranean with great price-point to try Azamara for first time. We have cruised many other lines, and wanted to try something different: Azamara includes tips and standard alcoholic drinks, which took one further element of "surprise" out of the bottom line, since we don't do spa treatments or shop on board. We paid what we paid, and that was it, except for airfare. Being on a smaller ship with just 650 fellow passengers was wonderful, as we quickly got to know the layout and some of our fellow cruisers quite well. We traveled with our young adult children, who found a paucity of activities for their age group; there was no organized attempt to have others in the similar situation (young adults accompanying their middle-aged parents on a summer vacation) meet, thus we were very happy that the itinerary was port-intensive, with no sea days. Had there been sea days, they would have been more restless. Only one ping-pong table, one shuffleboard area, one pool and 2 hot tubs; the gym facility was quite extensive given the ship's size, and the locker rooms had steam bath and showers for those interested in such. The food was routinely exceptional in the main restaurant and very good at the buffet, with much to choose from, and the service was great: water glasses were kept filled (whereas you couldn't get water on Costa without paying for it!) and if one was drinking wine, those glasses were rarely empty as well! We did not visit the specialty restaurants, seeing no need. Our staterooms were on the bottom level, Level 4, right above the crew quarters, but we still had oceanviews out the window and were conveniently near the Level 3 gangway to leave the ship while in port. Our steward was efficient and quickly realized we are not by nature early risers; we rarely actually saw him, but our rooms were always righted and tidied and replenished in our absence. We requested bathrobes at the start of the cruise, and were tickled to find a pair of binoculars and a full size umbrella, both for use during the cruise (not to be taken home), in the cabins upon boarding. There was a minifridge filled with drinks, but no need for them as drinks were always available around ship. Fresh fruit was provided in the cabin daily, but again, we had scads of choices at the buffets. Ice buckets were filled 2x/day. The public rooms and lounges are all very nicely decorated, mostly in calm neutrals with touches of color from accessories and artwork, and seating was comfortable. Being short-statured, we did find that the chairs at the larger dining tables were higher and more comfortable than the chairs at the smaller tables, but most nights our family of four opted to be seated with other English-speakers and invariably had a great evening with stimulating conversations. Dress was resort casual most of the time, with no official formal nights; we saw one fellow being turned away when he arrived in dress shorts for dinner, but most folks were nicely dressed but not "fancy" most of the time. On the other hand, my daughter and son like to dress up and that was OK too--better to be overdressed than under-. Very convenient for us was the free laundromat on Deck 7, with free detergent and 2 ironing boards as well, since we had traveled for a week on land prior to the cruise. Imagine my surprise to find all but one washer already filled and both ironing boards in use when I came with my little load on the first day of the cruise, just hours after boarding! Half the ports on this itinerary were well-known to us (Barcelona, Ajaccio, Civitavecchia, Livorno, Santa Margarita/Portofino, but the others were new to us (Sete, Marseille, and MonteCarlo). Sete was delightful, with an easy walk from the ship to downtown; we climbed the local promontory to gain a bird's eye view of the surrounding sea and oyster farms, got our Fitbit steps in, and then happened upon the weekly (every Sunday) water jousting event which was very entertaining. Marseille was in some ways a much larger version of Sete. The ship provided free bus transport to the downtown area (the distance was not walkable) and then we meandered around the marina area with many waterside restaurants and shops, and made our way, as usual, to the highest point in town, the Notre Dame de la Garde Cathedral. Had to of course buy some lavender soap, as we wouldn't see any of Provence closer up, and reboarded the ship, looking forward to more exquisite seafood for dinner! Monte Carlo was our disembarkation point and we saw little except what could be spied from the bus windows as we left the ship at 9a on our way to Nice airport; French train and air strikes were wreaking havoc with everyone's travel plans, and we opted to pay for the coach transport ($20pp) rather than risk trying to find a taxi or train or to rent a car, given the serpentine corniche route and unknown roads. In summary, we would be happy to take another Azamara cruise if the price-point were acceptable and if we were traveling as a couple, as an extended family, or with a group of couples; [I would counsel fellow travelers to think twice about taking anyone younger than 16-18yo on this cruise, as there is no kids' club, few other young passengers, and few activities available.] Azamara, in comparison to many other lines, made an effort to have a local representative of the next port on hand near the front desk, giving out train and bus schedules, maps, and advice. There was little/no hard-selling of excursions, drink packages, specialty restaurants, or photographs, the feeling being that the majority of passengers were experienced cruisers who'd seen it and done it all before and couldn't be bothered.For older, more mature travelers, this is a great way to meet others, eat well, see the world, be waited on, and have much of the stress of travel be taken care of. Read Less
4 Helpful Votes
Sail Date: June 2018
We chose this cruise ship on the advice of our travel agent. It was amazing! We chose to spend one day in port on the ship, we planned a couple of excursions on our own through Viator, a couple of transfers through Azamara and one on our ... Read More
We chose this cruise ship on the advice of our travel agent. It was amazing! We chose to spend one day in port on the ship, we planned a couple of excursions on our own through Viator, a couple of transfers through Azamara and one on our own. Everything went perfectly! The one "excursion" that we planned on our own was the Great Italy Tour of the Bocelli Winery and restaurant. Here is the link: https://greatitalytour.com I cannot recommend this tour enough! It was the most incredible and personal day ever! From the first time I reached out to them, to the pickup at the port, touring the countryside, the food and wine and the best driver and tour guide EVER, this was the best excursion we have ever been on in all of our travels. This was the most expensive of the excursions that we planned and almost considered not booking it but, on the recommendation of a friend, we did and are so glad we made that decision. My advice: Spend the money and cut back somewhere else if need be. It's that good! Now, the cruise: The staff of this particular cruise went above and beyond at every turn, the ship is beautifully decorated and we loved that this cruise was all inclusive; beverages, food and gratuities. I honestly don't know how anything could have been better on this ship. It was a perfect holiday! Highly recommend! Read Less
3 Helpful Votes
Sail Date: June 2018
This cruise was part of a B2B with the next itinerary. Embarkation was quick and simple in Barcelona, followed by a meal at the buffet and staterooms were available by 1:30 pm. We were in a V3 verandah towards the stern, an ... Read More
This cruise was part of a B2B with the next itinerary. Embarkation was quick and simple in Barcelona, followed by a meal at the buffet and staterooms were available by 1:30 pm. We were in a V3 verandah towards the stern, an excellent location for access to the rear elevators. The only complaint we had was that there was an occasional banging noise from a service door nearbye. Quest is labelled an "R" ship from the now defunct Renaissance fleet. Although small by some of today's standards, these ships are extremely well designed to make effective use of the space, both public and private. Carrying only about 700 passengers, the Quest can also visit ports that larger ships avoid. To us, this is a primary attraction for Azamara cruises. We sampled a number of the popular and not so popular ports along the French and Italian rivieras, as well as several in Spain. Many of the ports were small enough to visit on your own, and for larger ones, where the ship may be some distance from the sights, a free shuttle was provided. Azamara also tries to stay in some ports longer than would other ships; there were several overnights on this itinerary if you wished to explore more or dine on shore. Highlights had to be Antibes (shore excursion), St. Margherite, Valencia and Seville, although all ports were worth a visit. As for entertainment, we were primarily interested in the pianist in the Spirits bar, and the two, free Azamazing Evenings that are part of the package provided on almost all itineraries. The first in Livorno, involving 4 sopranos in a beautiful theatre was a real treat. The second in a hotel in Cannes, a show based upon a cabaret theatre was also entertaining but a little more uneven. Dining, and the service related to it, we thought to be outstanding. We ate most of our evening meals in the MDR and two in Aqualina, one of the two specialty restaurants. We also enjoyed the Patio for dinner. All of the venues were excellent in our view. My wife has food allergies and they were addressed with no issues. We always enjoy the White Night experience on Deck 9, primarily a BBQ, and the two on these cruises were no exception. For those who desire the latest in modern design, ample entertainment facilities, and large staterooms, Azamara may not be the best choice. If you prefer a more intimate ship with friendly, experienced travellers, and visits to some smaller, less frequented ports, then any of the Azamara itineraries may be very attractive. Read Less
Sail Date: June 2018
We choose this cruise because of the intriguing itinerary and the opportunity to visit several Western Mediterranean islands for the first time. We flew in the day the cruise departed and took advantage of the Azamara provided shuttle ... Read More
We choose this cruise because of the intriguing itinerary and the opportunity to visit several Western Mediterranean islands for the first time. We flew in the day the cruise departed and took advantage of the Azamara provided shuttle service which worked very well. Embarkation went smoothly and we were on board, and lunching on the Sunset Deck a few hours after our touchdown. The itinerary was indeed a winner, and we used a variety of strategies to explore the ports including an excellent private guide at Amalfi, ships tours in Sicily, Corsica, Menorca and Mallorca and some exploring on our own. There were more tender ports on this voyage than we have seen before and so we also experienced the Azamara focus on passenger safety. We appreciated the Captain’s presence at the tender departure point and also his decisions to find an alternative port when he judged the seas to be too rough. The passenger profile was a mix of Europeans, Australians and fellow Americans with a slightly wider age span than we have seen on winter cruises but still with few children present. Food at all venues was excellent and we particularly enjoyed our chefs table experience. Azamazing evening, White Night and the tenor entertainment on the open deck were all great experiences. While we used and enjoyed the gym every day, we only went to two evening shows. This was probably reflective of a busy itinerary. All service was up to the usual high Azamara standards. Read Less
2 Helpful Votes
Sail Date: May 2018
Chose the mini cruise to test out Azamara, and ideal for active elderly mother-in-law to see Balearics,Embarkation pretty good(except port assistant &computer said 93year old was not born yet) Windows self service very busy on arrival ... Read More
Chose the mini cruise to test out Azamara, and ideal for active elderly mother-in-law to see Balearics,Embarkation pretty good(except port assistant &computer said 93year old was not born yet) Windows self service very busy on arrival but staff quick to get drinks and food was tasty and plentiful. All staff on board brilliant,couldn't fault anyone. All facilities well maintained and ship clean.Didn't even notice them cleaning public areas. Spa staff all good and excellent equipment.Beauty treatments well carried out with attentive staff. Announcements minimal but helpful. Discoveries Cafe-coffees and treats great.Restaurant food -good choice,relaxed friendly service.PrimeC was worth extra with great views and a Lobster Thermidor to die for. Entertainment although minimalist was ideal for setting and all singers did not have a bum note between them.Some songs on Broadway night weren't ones I recognized White Night gave us a chance to thank staff, enjoy good food , music and dancing. Passengers-An interesting mix of ages and from many different countries -mainly English speaking. Cabin adequate for 3 of us and bed chair was very comfortable.Shore excursions were Ok but not too exciting(the ones we picked) And we have booked another longer Azamara Read Less
6 Helpful Votes
Sail Date: May 2018
Grand Prix experience for a special birthday. Very friendly and helpful crew, with the exception of the Guest Relations desk and the Concierge, who could not or would not sort out a problem with thick black sooty particles all over our ... Read More
Grand Prix experience for a special birthday. Very friendly and helpful crew, with the exception of the Guest Relations desk and the Concierge, who could not or would not sort out a problem with thick black sooty particles all over our balcony for which we had paid an extra fare. This problem was not limited to us alone, the Owner's Suite which was next to ours also had a similar problem, which was admitted by the Cruise Director as being a difficulty experienced before in certain weather conditions. Interestingly, they were offered a substantial discount on their fare! Our only recompense was a possible move of accommodation, but not at the same standard, which we declined. So no breakfasts on the balcony. The food in the standard dining room was of a very high standard, though the standard wines offered were not too good, mostly they were not from France or Italy, the area in which we were sailing! Unfortunately we were not able to book reasonable times to eat in either of the speciality restaurants, either very early or very late. We also prefer to cruise with a line that includes all standard of drink. Having to pay a supplement, and prove it with a card for every drink, was somehow demeaning. Almost felt as though you were trying to cheat the system. Being a smaller ship, we didn't expect too much from the entertainment. They tried, but sadly not wonderfully well. However the pianist in the lounge before evening meal was good but sadly not on later after dinner. Staterooms are not really that big but with plenty of storage, especially good for cases under the bed. But the bathroom was tiny, not much bigger than in a motorhome. We didn't go on any excursions, they seemed to be very expensive. If You want excursions go with a line that includes them, ie Regent. In a nutshell, it's unlikely we would use Azamara again, better to pay extra and get the full treatment. Read Less
4 Helpful Votes
Sail Date: May 2018
My husband and I (same sex couple) chose Azamara on the recommendation of close friends, and we were not disappointed! I have been on only one other cruise, being a Royal Caribbean about 10 years ago, and I swore to never cruise again. ... Read More
My husband and I (same sex couple) chose Azamara on the recommendation of close friends, and we were not disappointed! I have been on only one other cruise, being a Royal Caribbean about 10 years ago, and I swore to never cruise again. With 3,000+ passengers, many with unruly children, I could barely ever find a quiet spot or even a deck chair during the entire cruise. We were forced to eat at large tables at pre-appointed times with people that rarely talked to us. Not the case with Azamara. We boarded the Quest, and from the beginning, it was like an exotic vacation in a private resort. NO kids onboard! Deck chairs whenever you wanted one! Table for 2 in all restaurants! No one looked at us as anything but a loving couple enjoying their cruise. Heaven! And the cabin (a club veranda) was roomy and comfortable. Our cabin steward, Giri, was a real professional and was available for us any time and answered every question or request with a smile. The entire staff was fantastic and friendly and we enjoyed all of the public spaces and restaurants. Every time we returned to our cabin, it was spotless, towels replaced, impeccably clean at all times. Our favorite experience was breakfast on the veranda each morning, delivered exactly on time with a white table cloth and silver service. An amazing touch. We especially enjoyed the 2 specialty restaurants on board. On and off the ship in ports was a breeze and we were always provided with maps of port cities. We did all excursions on our own, so can’t comment on those provided through Azamara, but we did hear some complaints from fellow passengers about hiccups in their itineraries. Our only complaints, and they are few, was we asked for a second umbrella (one was provided in stateroom) during a drippy day in Monte Carlo, and you would have thought we asked for a kidney! We waited at the departure point on the ship for 15-20 minutes while staff phoned each other, etc., until finally they rather reluctantly gave us a second umbrella. 2 rather well built guys don’t fit well under one! Also, our Azamazing Night in Livorno was not so amazing. The 4 tenors that we were promised in the opera house became 4 sopranos that just “screeeeeeeched” for over an hour, and it was painful. One of the singers kept giving dirty looks and gestures to the sound man, I guess her mic wasn’t up loud enough. Anyway, a long wait to get on and off buses and a long walk through town to the opera for nothing. It was supposed to be in a historic opera house which we found out was completely destroyed in WW II and rebuilt in the 40’s. Nothing special. The final faux pas was that NO ONE bid us “farewell”, “thanks”, “come again”, “thanks for choosing Azamara”, NOTHING upon leaving the ship at the end of the cruise. That surprised us most, as everyone was so friendly and accommodating on the rest of the cruise. We felt as though we were thrown off at 7 AM and that was that. All of these things were inconsequential in hindsight as the rest of the cruise on Azamara Quest was above par in all respects. If we choose to cruise again in the future, it will be with Azamara! Read Less
9 Helpful Votes
Sail Date: May 2018
We prior had cruises with the Quest, and had a desire to see a Grand Prix. But, Azamara is engaging in gouging their guests. The price of the Grand Prix excursion was $299.00 pp for two days admission. We had to walk to the event ... Read More
We prior had cruises with the Quest, and had a desire to see a Grand Prix. But, Azamara is engaging in gouging their guests. The price of the Grand Prix excursion was $299.00 pp for two days admission. We had to walk to the event ourselves, and Azamara issued us tickets which showed a price of 66 euros ($66.00) This is ticket scalping. We complained onboard, and a month later(after research) customer relations said that they would refund $100 pp. I wanted $200.00 pp back because we could have bought the tickets that day for the 66 euros. Good hospitality relations would have informed us of the true price and availability during the cruise. Before the cruise we wanted to stay one night in Rome, and Azamara wanted $600.00 pp for a one night hotel stay and transfers from the airport and Civitavecchia, the embarkation port. We found our own accommodation. The ebrochure showed Taomina as a port, but Azamara changed it to Giardina Naxos, and blithely told us that we could get a taxi to Taormina for $30.00 The first time I was on the Quest in 2012, we were tendered then shuttled to Taormina. Azamazing night, the Tenor in Amalfi and the pianist were excellent entertainment. The rest of the nightly entertainment were mediocre singers doing the same thing each night. We ate in the Windows Cafe for breakfast and lunch which were excellent. Dinners were good in the dining room, and Italian Nite, the BBQ buffet and White nights were excellent. I would say that the food and service was still excellent as before,, but we cancelled our next cruise due to the gouging. Read Less
1 Helpful Vote
Sail Date: May 2018
We chose this cruise because of the itinerary. Sardinia and Corsica have been on my bucket list for a while. We travelled to Civitavecchia by car on the day of departure and were delivered right to the ship. Embarkation went very ... Read More
We chose this cruise because of the itinerary. Sardinia and Corsica have been on my bucket list for a while. We travelled to Civitavecchia by car on the day of departure and were delivered right to the ship. Embarkation went very smoothly from there. Having tried other options in the past I'd highly recommend this approach. The ship isn't new but it is well cared for. It's smaller than most cruise ships which creates a more personal experience. Despite its smaller size it handles heavy seas reasonably well. Cabin: Our cabin (club continent suite) was presented in immaculate condition when we boarded and was kept that way for the entire cruise. Special thanks to Xavier, Caitano and Osvy. The cabin was quite roomy and had more storage than we needed. Wining and Dining: We ate most of our dinners in either Prime C or Aqualina. Both were great. We also ate at the BBQ / Buffet set up for the White Night. We tended to eat breakfast at Windows Cafe, but opted for breakfast served in our cabin by Xavier on two indulgent occasions. We grabbed a burger at the Pool Grill on the one sea day and also had lunch at Windows cafe on Day 1 after boarding. Without exception all the food we ate was superb and where applicable was cooked just the way we asked for it. In the restaurants waiters and sommeliers were helpful, attentive, and knowledgeable. We could not have asked for anything more. We did take up the option of a drinks package and I would recommend this for the wider choice of wines and beers it provides. Ketut and Aru did a great job in the sunset bar. Entertainment: The White Night and the Azamazing Evening were both highly enjoyable. A bit more information could have been provided about the Azamazing Evening, eg was the music traditional Maltese or was it something else. This however is a minor criticism. The objective was to create a great night out and this was certainly achieved. Shore Excursions: These ranged from fantastic to passable. The Costasmeralda trip was passable. It mostly consisted of looking at rich peoples' houses, yachts, cars etc. with a visit to a 1960s era shopping centre. If you were into that sort of thing you would have had a ball, but if they described it as such they probably would have had fewer disappointed customers. The Vizzavona Tasting Trip was the highlight for me. We got taken to small village (Bocognano) for a comfort and coffee stop and it was interesting to just wander the streets and observe the locals. After that it was up to VIzzavona for some Corsican wine and food with amazing scenery on the way up and back to the ship. Would I go again? I'd be only too happy to cruise with Azamara again. I don't know that I'd do the same itinerary. It was great but there are other places on the bucket list. Read Less
3 Helpful Votes
Sail Date: May 2018
Chose this cruise as a bucket list choice and to see the Classic Grand Prix. We were under the impression that the food on board was of the best - no better, in my opinion, than Celebrity or RCCL. Main bugbear was the lack of any ... Read More
Chose this cruise as a bucket list choice and to see the Classic Grand Prix. We were under the impression that the food on board was of the best - no better, in my opinion, than Celebrity or RCCL. Main bugbear was the lack of any sort of entertainment whilst in dock. At 9.30 am there was a quiz and about 5 p.m. there was another. That's IT. The biggest "show" at night had 2 male and 2 female singers, singing songs from the shows and Broadway. The best entertainer was a tenor who sang on the deck early on. The all inclusive was very, very limited. No brandy, no draft beers. If you wanted anything good, you had to pay. However almost each day there was a choice of 2 white and 2 red wines. There is absolutely no dress code, and some people wore the same clothes all evening which they had worn all day. Would we go with Azamara again, probably not. Expensive for what you get. If you want a little more entertainment, good food etc. use Celebrity. Read Less
Azamara Quest Ratings
Category Editor Member
Cabins 3.5 4.3
Dining 4.5 4.4
Entertainment 4.0 3.7
Public Rooms 4.5 4.5
Fitness Recreation 3.5 4.1
Family N/A 4.1
Shore Excursion 4.0 3.7
Enrichment 3.0 3.8
Service 5.0 4.7
Value For Money 3.5 4.2
Rates N/A 4.3

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