2 Helpful Votes
Sail Date: August 2019
Liberty of the Seas is a great ship with a good crew, however there were a few things that were interesting. Firstly the slides that were recently added were a great experience, and by far the coolest slides I have ever seen on a ship. The ... Read More
Liberty of the Seas is a great ship with a good crew, however there were a few things that were interesting. Firstly the slides that were recently added were a great experience, and by far the coolest slides I have ever seen on a ship. The tube slide was fantastic, and was more like something I would expect from a good waterpark! The downsides start there. The cabin was something I haven't done in the past, a rear facing Junior Suite. The bed was not great at all, being just a foam pad on top of the regular bed. This wasn't even covered with a standard sheet and kept becoming exposed after a nights' rest when a "luxury pillow top mattress" was advertised both on the phone with RCI directly and online. The first night we found a very large bug in our cabin that looked something like a bigger box elder bug when we moved a pillow. After notifying guest services they had us switch to another cabin for the evening and had a team search for and eliminate the bug and any others they found before returning. I am happy to report the rest of the trip went bug free in the cabin. Guest services was great at helping provide a solution but often seemed slow. During the cruise we had an issue with our pre-purchased drink packages not working at several venues, apparently it wasn't 'activated' on the card and took 3 trips standing in line at guest services before it was fixed. All our shore excursions booked through the cruise line were cancelled as well due to "operational issues caused by lack of attendance." As much as I like Royal Caribbean this trip was a bit of a let down. As compensation for the issues they gave a refund of the shore excursions and a $200 voucher towards future cruise fare. Read Less
7 Helpful Votes
Sail Date: August 2019
I researched everything about this cruise before we left. Hours and hours of research. So, now that we have concluded our cruise (returned today), I wanted to give you all those details and information while it's still fresh in my ... Read More
I researched everything about this cruise before we left. Hours and hours of research. So, now that we have concluded our cruise (returned today), I wanted to give you all those details and information while it's still fresh in my mind. Would I personally go on this cruise again? Absolutely not. Where do I start........ Parking is a little bit of a pain, probably depending on when you arrive. We didn't get there until around noon and the street in front of the cruise terminal was at a crawl. Book your parking early!! I waited and most lots were full. However, we went with the actual Port of Galveston parking (indoor garage) and it was perfect. It was right across the street so we could just walk and didn't have to deal with a shuttle bus. It was $105, and by booking online, you save $5 so it was $100. The line to get onto the ship was long, but moved faster than I thought it would. It took about an hour. Print out your sea pass paper before you go! The line for those without this was much longer. Also make sure you put all your passport info, credit card charging info., etc. into their system BEFORE you go. We got onto the ship at 1:30 and rooms were ready! I'll review the rooms in the other section at the bottom of this review. We headed to the buffet, and it was a crowded mess. Honestly, it drives me crazy how people are so rude. They cut in lines, they stand in the middle, they push, the list could go on. There was no where to sit. It was awful and at this point I was really regretting booking a big ship. Suitcases arrived around 6. We booked the 3 specialty restaurant package. The restaurants were good, but not fabulous. I am a huge foodie and love to cook, so I'm probably much more critical than others. The Italian place was the best, with Chops coming in second. The other nights we did the "My Time" dining and made a reservation. That worked out well and we never had to wait. Dress code: NO ONE CARES (which is very sad)! That's pretty much what we figured out. Some people wore shorts and hats to the dining room and no one said a thing. On formal night, the majority of people did not wear formal clothes, but wore Church type clothes. There are no washers/ dryers to use, as some other ships have. You can have them do your laundry for $35, all you can stuff in a small bag they give you, and they simply wash, dry and fold. Not worth it in my opinion, but in a pinch, it's there. If you try to do laundry in the sink, beware that things take forever (days) to dry because of the humidity. Drink packages.....(My opinion): We had a party of 5 (2 adults, 3 teens). We purchased the refreshment package and it was $26 per day/ per person. Definitely not cheap, but the alcohol package was really pricey with tips added, etc. I would NOT buy this again. The lines to get drinks were long, and it was honestly a pain. Plus, the days you aren't on the ship, you don't use it much. We did use it for some specialty coffees (available in Cafe Promenade). I did use it for fresh squeezed OJ some mornings, but everyone else in the family thought it tasted weird. It was quite sweet, and not what I expected. (Fresh OJ is available in Windjammer at a little station). We used it for some virgin drinks and sodas. But overall, we would have been better off just paying for each drink as we wanted one. Even sodas were a pain to get because you had to go to a bar and wait behind the lines of people getting alcoholic drinks made. Food: Just OK. We've been spoiled with other cruise lines where the food was really good...(Regent Seven Seas, Celebrity, (even NCL was way better). It wasn't bad, it was just OK. No other way to really describe it. Sorrento's pizza was probably the best and we all loved getting pizza late at night. Shows: They were pretty good. The comedy shows were probably the best and also the most crowded. You don't need tickets or anything to any of their shows. Just show up about 15 min. early and grab a seat. The ice skating rink was really small, so our kids had no desire to skate. It would be best for little kids. Slides: Our teenagers said they were so slow and stopped mid slide. They did not try the one with the raft type thing because the lines were insane. Speaking of lines and crowds, they were AWFUL everywhere. There were also many times when we were bored on the ship. Pool is tiny. Lounge chairs go quickly so I just got up early each day and enjoyed my coffee out near the pool. It was calm and peaceful then, which I loved. Bring towel clips because it gets windy. WIFI was HORRIBLE! We purchased it for all of us and it seemed to always have issues. It was down for more than 24 hours one of the days. The other days, it was so slow and would only work on certain areas of the ship. For example, it would not work inside rooms or on balconies. The ship is old and showing it's age. They do a good job keeping it clean and for the most part, the employees seemed happy. I felt like everything was an "extra" charge, and in the end, this trip was more than double what I thought it would be. Disembarking: GOOD! We had an early flight from Bush. We knew we took a risk booking that early, and then Delta changed their flight schedule and made it even earlier. Our flight ended up being at 10:50, so we needed to get off ASAP. We carried off our own luggage. We went to the theater room at 7:15. Around 7:35 we were able to start walking out. Since we parked across the street, we were in our car and on the road at 7:50. It worked out perfectly. Read Less
7 Helpful Votes
Sail Date: June 2019
We wanted to take our grandson age 11 on this ship as it had impressed us as a family ship on our two previous cruises on it in 2017 and 2018. However, the ship was overcrowded in my opinion and services were not up to par with our ... Read More
We wanted to take our grandson age 11 on this ship as it had impressed us as a family ship on our two previous cruises on it in 2017 and 2018. However, the ship was overcrowded in my opinion and services were not up to par with our previous cruises on LOS. Our grandson had a wonderful time. But my husband and I and daughter/son-in-law felt that there was not enough for adults to do in the daytime. How about adding a cultural/historical presentation (not a shopping presentation) concerning the cultural history of Cozumel, Grand Cayman and Jamaica? Also, I am a swimmer and on this trip found the adult pool disgusting with the odor of urine and spilled drinks. Plus, the life guards did little to discourage a provocative dance between two obviously drunk individuals. I tried the pool on three different occasions and times, but was disappointed each time. Our room steward was outstanding and catered to our every need and especially helped with our grandson who stayed with us in our junior suite. Food in the dining room was a disappointment this trip. My steak on the last night was very grizzly and tasteless, for instance. Also, we were asked by the waiters repeatedly to rate the Dining Room service a 10 - Very unprofessional!! Entertainment was also not up to par with our previous trips. Our family enjoyed the production ice show very much and our grandson was able to skate one evening. However, the public skating was only offered very early in the cruise and not again. The live band on LOS had been outstanding in the past so we were disappointed that they were pretty non-existent this time except in some of the lounges. We did enjoy the aerial show immensely, however. But we feel it is time to replace the Saturday Night show with another featured production. In addition, there were very few drink servers in the show areas (as compared to our other times on this ship). Our family excursion to Stingray City in Grand Cayman was a highlight of the trip. This was a ship shore excursion and the boat operator was very concerned about our safety at all times. He very carefully showed us how to feed a mama sting ray and how to hold her underwater so she would feel comfortable. (I fed and then later held her - what a hoot)! In addition, the tour operator provided additional information about the island and the sting ray population -excellent tour! Our grandson's dolphin adventure with his mom and dad in Cozumel was a hit, but they complained about the photographer who followed them around and then wanted $40 for a picture of the grandson with a dolphin. In Jamaica they also explored the recently added Adventure Park (ziplining, tubing, swimming pool) at Good Hope Estate while my husband and I toured the 1700's sugar plantation and ate a scrumptious Jamaican lunch near the pool area. We had toured the plantation and surrounding area several years ago and found that the tour guide really makes a difference in the enjoyment of this excursion. Our tour guide on this trip was much more upfront about mentioning the slave trafficking during the 18th century and was open to our tour group's many questions about the plantation and the surrounding area. This is a must tour if you are in Falmouth and want to learn about the history and culture of the area. Although I was disappointed with some aspects of this cruise, it provided a wonderful chance for us to relax with our family, plus our grandson was well entertained by Kid's Club and all the water features on board. Hopefully, the addition of a new pier (2021?) in Galveston will convince Royal Caribbean to add a newer ship to the area and will provide some additional itineraries! Read Less
5 Helpful Votes
Sail Date: May 2019
My wife and I booked a 7 day cruise on Liberty of the Seas out of Galveston mainly because we could drive to the port and not have to deal with all the challenges of airports and transfers. We have been on several cruises on Royal out of ... Read More
My wife and I booked a 7 day cruise on Liberty of the Seas out of Galveston mainly because we could drive to the port and not have to deal with all the challenges of airports and transfers. We have been on several cruises on Royal out of Galveston over the past 15 years, and this was our first time on Liberty of the Seas. The on-boarding process was fairly streamlined and was somewhat better than prior trips we have taken out of Galveston. Both the Carnival and Royal ships were docked on the same day which made the cruise terminal area extra busy but it was handled well by the port staff. We dropped off the luggage, took the car to park in the cruise terminal parking lot "B", and then took the shuttle over to board the ship. Going through the check in process was simple and easy, and within 10 minutes we were on the ship (around 12:15 PM). The staterooms were not ready yet, so we took the time to explore the ship. The ship's appearance is dated as stated in other reviews but we found it being maintained nicely overall. Once we were allowed into out stateroom area, we had to wait another 10 minutes as our cabin steward completed preparing our cabin. He was wonderful and really did a great job the entire cruise of taking care of our cabin. I give him a 5 star out of 5. We had a balcony cabin on deck 9, and we were very surprised and very happy with how large the cabin was. The cabin was overall in great shape and it was very quiet and dark at night which is something we value in a cabin. We grabbed a late lunch at the windjammer after all the hoards of people had mostly left. The food was about what we expected from a windjammer on a Royal ship, hot and average flavor. No surprises. When if came time for dinner (we had traditional dining at 8 PM sitting at a table with 3 other couples), we went to the dining room on the 4th deck and were seated. The service started out good but we quickly noted some challenges with getting water and tea glasses refiled and being checked on by the wait staff. I ordered Prime Rib and my meal came out tough, totally overcooked, and somewhat cold. I mentioned to the waiter and he replaced my meal with one that was cooked to right temp and tenderness for me. Food was mediocre in the main dining room which aligned with the comments I saw from prior reviews. We were the last table to finish being served that night which should have been a hint to us that we were in for trouble with the main dining room that night (we did not get out of there until 10:15 PM). The next night was average again at best but at least the service was a little better. A HUGE, pleasant surprise for us occurred in night 3. We decided to forgo the main dining room and grab a bite at the Windjammer due to us wanting to attend a show that occurred at same time our fixed dinner was. The quality and taste if the food at night in the Windjammer was the best we have ever experienced at the venue on a Royal ship. Huge selection of great food. I highly recommend eating dinner at least one at the Windjammer on this ship. We ate there a total of 3 nights. When it was Lobster night (night 6), we decided that we needed to eat at the main dining room again to get the lobster. This night is when everything went downhill in a major way. We had the worst service I have ever experienced aboard a cruise ship. Our food was an hour late in coming out, and when we got it, those of us who had ordered lobster with prime rib only received the prime rib. It took another 30 minutes to get small, overcooked lobster tail and was told we could only have one lobster tail as they had run out. The waiter working the table next to us was trying to peddle off extra lobster tails to his table. Our wait staff ended up being the issue we had. They were horrible. We were left unattended for at least 30 minute stretches. I asked for the head waiter to alert him to the issues and he offered me a free surf and turf which I declined as I wanted them to be aware of the waiter issue they had. I proceeded to the customer service desk the next morning and had all my pre-paid gratuities removed from my account. I tipped the cabin steward separately and left the wait staff nothing. I also left a note for the head of the dining department about my experience. Activities on the ship were about what we expected except on the last 2 at sea days they had limited activities scheduled which left people who did not want to sit at the pool all day somewhat bored. I would recommend adding more trivia, team games, and non shopping activities to sea days. We decided to use carry off your own luggage on disembarkation day. The process was simple and very easy to use. We were totally blown away by the speed and efficiency of getting off the ship and getting through customs. It literally took us 5 minutes from the time we left the ship until we were on the shuttle to get our car. Coo-dos out to the Galveston Port workers and CBP for their service!! Overall, the cruise met most expectations other than the need for a major overhaul in the main dining room food and service. Read Less
4 Helpful Votes
Sail Date: April 2019
We enjoyed the Liberty. There were 14 of us, aged 23 - 83. Cabins were nice, Sorrento's pizza was great, Ben & Jerry's ice cream fantastic, Cupcake Cupboard excellent, Windjammer Cafe so-so. Main dining room - our server ... Read More
We enjoyed the Liberty. There were 14 of us, aged 23 - 83. Cabins were nice, Sorrento's pizza was great, Ben & Jerry's ice cream fantastic, Cupcake Cupboard excellent, Windjammer Cafe so-so. Main dining room - our server John, he's the greatest; the bar service was lacking - drinks arrived after meal was finished. Entertainment was mostly comedians, 1 show on ice, 1 show was 1.5 hrs - Saturday Night Fever production (too long for a cruise ship). On board activities were varied for our age groups. As a group we met each night in dining room to talk about our days activities, ports visited and excursions taken. Beware of outsourced vendors on-board ship - Photography and Spa. Bad information from photographers. We did not purchase photos as we were not happy with outcome. Because we are a large group, there were only 2 areas to have photos taken. We were told by two photographers to go to 'white screen'. We thought they would add background later, wrong. It you are a large group forget the 'white screen' and go for the stairs (which we not told about until afterwards and too late). I wrote a letter to Photography vendor and can not purchase any photos after cruise unless you had ordered on-board. The Spa - our son purchased a couple's massage for us, were tried to cancel the evening before and told there would be a 50% cancellation fee. We did not want our son to pay $175 for nothing. Our reason for cancellation was medical. We told the masseuse my condition, I was in major pain for days and had difficulty walking after treatment. We understand their policy, but it needs to be consistent. My nephew was able to cancel his couple's massage two hours before and was not charged the cancellation fee. I would recommend this ship for young families and adults, not for older people. Read Less
1 Helpful Vote
Sail Date: April 2019
Our cruise started with wind and rain. This was no way Royal Caribbean’s fault. I will not be reviewing this cruise based on the rough seas, high winds or the rained out excursions. Instead, I will base it on the the ship and room and ... Read More
Our cruise started with wind and rain. This was no way Royal Caribbean’s fault. I will not be reviewing this cruise based on the rough seas, high winds or the rained out excursions. Instead, I will base it on the the ship and room and on board entertainment. Our stateroom-1812. Very spacious and the floor to ceiling window was amazing. Plenty of space for a family of four. The in room refrigerator, large flat panel television and safe are great accommodations to the room. Our room tenant was great and very accommodating. And that is where the pros end. As I started, we encountered bad weather on this trip and during high winds, the window created a howling sound and as bad as that may seem that was nothing compared to the creaking sound caused by the gap along the wall/ceiling. This noise was so loud we were unable to sleep and went to guest services first thing in the morning to complain and possibly get a different room. We were willing to downgrade to get out of that horrible room. Unfortunately there were no available rooms or so they said. They acted as if this was the first complaint about the room but from the looks of the gap it had tons of paper wedges into the gap I am assuming to eliminate that horrible creaking. In calm waters neither of these problems were an issue. The staff and all the entertainment on the ship was awesome and would recommend this ship just not the room. Read Less
2 Helpful Votes
Sail Date: March 2019
This is my second cruise on the Liberty of the Seas. I took my first one on her in May of 2018 and I thoroughly enjoyed that cruise, everything about it. This cruise was such a disappointment. I loved my cabin, I got the same one I had ... Read More
This is my second cruise on the Liberty of the Seas. I took my first one on her in May of 2018 and I thoroughly enjoyed that cruise, everything about it. This cruise was such a disappointment. I loved my cabin, I got the same one I had on the previous cruise, so I was happy. Many things have changed. I love to go to the library onboard, grab a hard cover book and read in my cabin. Liberty is doing away with the library, there were less than 50 books to choose from. I was so upset and I was told at guest services that everyone uses an E-Reader so they don't need that space any longer. Funny, I don't use an e-reader. On my last Liberty cruise there were lots of people in the library, checking out books and playing games. It was a wonderful, quiet place. Next the main dining room (MDR), the food is terrible and the portions are so little. I sat at a table with 4 other people, 2 couples, and it was the slowest, worst service I have ever had on a cruise and I have taken over 50 now. I had early dining, 530 pm and we never got out of the dining room until 730. The order went in but the food didn't come out and when it did it was terrible. Our waiter and assistant waiter could never get anything that was asked for to our table in a timely manner. We would ask for more bread, more water, more drinks and it would take 15 to 30 minutes to get them. The wait staff only had a total of 5 tables with 6 passengers each at them. The portions are ridiculous. There is hardly any food on the plate. Lobster night we were served one tail that had about 4 bites, when cut up. Everyone asked for another one but we were told that we had to wait until the whole dining room was served before we could get a second one, this was to ensure that every passenger got a lobster tail. That is an ordering problem. When you serve someone a item that has just four bites you should expect that this person will order another one. I started to complain and we finally got a second tail. The entertainment was lackluster, it seems that more attention is put into the Disney characters that do a 10 minutes show in the Grand Promenade nightly, then anything adult. There was one comedian who was excellent but that was about it. In the Windjammer there was a horrible odor. It smelled like sewage and many passengers commented about it. I stopped going for breakfast and went to the Diamond Lounge instead, no odor. There were so many little things wrong that it really made for a bad cruise for me. I was suppose to get $100 OBC, it was on my paperwork, but when I boarded the ship, my OBC was missing and after investigation with Miami office, it was never found, so I didn't get it even though I had paperwork proof. I spend a lot of time in the casino and I found the staff that took care of the machines to be very unfriendly and not helpful at all. I bought the WiFi package, I have my own business, and must keep up with it. Some times it worked, sometimes it didn't and it was terribly slow. RCCL advertises the WiFi as the fastest at sea and it wasn't even close to that. I spent lots of time just sitting and waiting for a connection. I loved the Liberty OTS last cruise, but there needs to be some changes. I hate when people say that cruise lines nickel and dime them to death but I felt that way on this cruise. It seemed that it was always about the bottom line, never about the passenger. As stated earlier I loved my cabin, my room steward and my Chops dinner but the rest was a big let down. I won't be cruising on Liberty again. Read Less
3 Helpful Votes
Sail Date: March 2019
We chose the Liberty after seeing her revitalization when she was docked alongside us in Cozumel while we were cruising on the Allure. We had sailed on Liberty twice before in 2008 and 2010 so had a good idea of what to expect. The kids ... Read More
We chose the Liberty after seeing her revitalization when she was docked alongside us in Cozumel while we were cruising on the Allure. We had sailed on Liberty twice before in 2008 and 2010 so had a good idea of what to expect. The kids pool area was really the biggest difference in our eyes as my son was too short and I was too big for the aft waterslides. As a whole, service was mediocre with a few exceptions, most notably Kadek in Giovanni’s who exemplifies the outstanding service that first attracted us to RC fifteen years ago. Food selection in Windjammer wasn’t stellar and quality was along the lines of a university dining hall. Despite the MDR opening at 5:15pm Windjammer didn’t open for dinner until 6pm and strangely on sea days didn’t open for lunch until noon. This created ridiculously long lines at Sorrentos on the promenade which also seemed to open late at 11:30. Tendering in Grand Cayman was better than expected and debarkation in Galveston was a breeze as well. We didn’t appreciate RC eliminating Diamond Plus from the priority security line at the pier, which took us 25 minutes to pass through when we arrived around noon. Once through security RC lumped Diamond Plus, Diamond and Emerald members together into one “priority” check in line, another disappointment. We enjoyed our interactions with our cabin steward but strangely didn’t receive the normal C&A welcome amenities or the canapes on formal night. Not sure if this was a change that we were unaware of or just poor execution. Read Less
2 Helpful Votes
Sail Date: February 2019
This is our third time on this ship. We live in the surrounding Houston area, so it is a fast, inexpensive port to get to. This 7 day cruise went to Roatan, Honduras;Belize City, Belize and Cozumel, Mexico. We first dopped off luggage ... Read More
This is our third time on this ship. We live in the surrounding Houston area, so it is a fast, inexpensive port to get to. This 7 day cruise went to Roatan, Honduras;Belize City, Belize and Cozumel, Mexico. We first dopped off luggage at porter station by ship, then parked at parking lot B. The parking lot will shuttle you to the ship terminal. Traffic was terrible with everyone trying to get on or get off the port area. Allow at least one hour to manuver around all the people and traffic. Embarkation/checking in was very smooth and fast, maybe 20 minutes.This was around noon. We ate at the Windjammer buffet and wait for room to be ready. Room was ready around 1:30. The bars opened at 10:00 AM, but can only serve local beverages due to Texas Laws, while at port. Ship needs to be updated or renovated, it is starting to show at lot of wear and tear. The Main Dining Room and Promenade Decks were very nicely appointed and luxurious. The cabin needs major renovations and updating. Room 8366 was very spacious. This ship does a great job with drawers, shelves, mirrors and closet space. The shower was very narrow as typical of most ships. Bring your own body lotion and liquid body soap, since these are not provided. Entertainment was great. Loved Phil Anderson, the Piano Guy, at the Schooner Bar and the latin guitarist, Manoelito at Boleros. We went to the main show each night at the Platnium Theatre. I thought they did a great job. Each night was different and very entertaining. We didn't care for the food at the Windjammer. It was just too bland and commercial. The main dining room's food wasn't much better. The service was top notch, but the food really needs to be upscaled, taste modified, or more diverse with healthy alternatives. Cozumel was a great port, the other two stops aren't really that great. Debarkation was terrible. We were suppose to start at ten, but they were running one hour late. The crowds were getting mad from waiting. Very long wait at customs. Very disorganized. Take shuttle and luggage back to car. What a long morning. (3 hours!) My spouse and I had a great time despite the food. Read Less
2 Helpful Votes
Sail Date: January 2019
Liberty of the Seas is a beautiful ship and the staff and crew is some of the friendliest of the many cruises we have done. Food in the dining room is delicious; in the Windjammer the choices are numerous and well prepared. We dined in ... Read More
Liberty of the Seas is a beautiful ship and the staff and crew is some of the friendliest of the many cruises we have done. Food in the dining room is delicious; in the Windjammer the choices are numerous and well prepared. We dined in Sabor one night and would definitely do it again. Excellent Mexican food prepared with fresh ingredients. We were with a group so did not take advantage of all the activities onboard because of group's schedule. The headliner shows with the singers and dancers were super. Other acts were okay, but we have seen more entertaining ones. Our biggest complaint (and it is a major complaint) is allowing smoking in the casino. Even though there is a "non-smoking area", the smoke has permeated the entire casino making it difficult to breathe. Ironically, we saw a person light up a cigarette in front of the no smoking sign. Casino is on deck four, but had to go to deck five to get from one end of the ship to the other and then down to deck four to avoid the haze. On several nights, the smoke smell wafted up to deck five. Beverage package was disappointing. We wanted a glass of wine in the dining room, but it was only sold by the bottle. Later that evening we were in one of the lounges and the same wine was sold by the glass. Ridiculous. We do like the freshly squeezed juices and bottles of water available with the package. Pretty expensive package for what you get. We will definitely think hard before doing another Royal Caribbean until the smoking policy is altered. Appreciate that not everyone is a non smoker, but having areas in the open air is more beneficial for all than in confined areas. Read Less
Sail Date: January 2019
This ship looks old. I heard it was redone in 2016 but you wouldn't know it. It looks like it's out of the 80's with the pink walls and 80's decor. Some floors were redone and had white walls, but not all. The main ... Read More
This ship looks old. I heard it was redone in 2016 but you wouldn't know it. It looks like it's out of the 80's with the pink walls and 80's decor. Some floors were redone and had white walls, but not all. The main stairs had rips and tears and seams that showed. And none of the rooms have real fridges. Not sure why RC would waste money on those useless things they call fridges. No reason not to install real fridges. (Oasis class ships we were on had real fridge) Not as many shows as Oasis class ships and the talent wasn't as good as the Oasis class ships I've been on. The positives were we never had to wait in line or make reservations for dinner, shows, kids club, or at the bar like on Oasis class ships. And we were always able to find seats in the Windjammer! Also, our CD Enzo was great!!! Lots of kids activities for all ages. Loved that they kept the Solirium adult only and that the helipad was open for visitors. Food in MDR was as to be expected. Service was great every where. Wish the Windjammer was open earlier for dinner or pre dinner snack. Everyone returnes from port between 3-5pm and that is the time the Windjammer is clos d every day. Put a lot of pressure on Sorrentos Pizza. Read Less
5 Helpful Votes
Sail Date: January 2019
Booking - Online - Vacations to go. Boarding – We boarded in Galveston. It was a two mile trip from hotel to Cruise Port. The taxi meter read $9.00 when we turned into the terminal. It was a mob scene. It's hard not to ... Read More
Booking - Online - Vacations to go. Boarding – We boarded in Galveston. It was a two mile trip from hotel to Cruise Port. The taxi meter read $9.00 when we turned into the terminal. It was a mob scene. It's hard not to contrast this to the ease and efficiency I experience at the Cape Liberty (NJ) terminal last September. By the time we inched our way to the drop-off area, the meter read $15.00. Next time I'll go with Lyft. Check-in – Most of the details were done online at home so the process was quick. They X-ray every bag so open bottles must be left behind. What we didn't expect is that they X-ray the large bags you check with the porters. After supper I found a note on my door saying I had to go down to Deck 1 and claim my bag. It seems that the scanner detected the bottles of flavored water my wife packed. As I was leaving with my bag, I asked the security guy “what is the concern, flammables, explosives?” Nope! It's alcohol. Apparently some cruisers try to bring booze along to avoid the inflated on-board prices. It's like a guy at the movie theater checking handbags for a candy bar. Jeeeze! The Ship – Liberty is a large ship housing over 3600 guests. It was built in 2007 and refurbished in 2016. . It is well maintained with only the occasional scratch, ding or scuff marks. The design and structure is gorgeous. The shops (jewelry, perfume, etc.) are on deck five bordering an atrium designed to resemble a busy town square. It extends up 3 decks with interior stateroom windows overlooking the shoppers. There was a pizza shop a deli. For additional charge there was a cupcake bakery and a Ben & Jerry's. A clever way to provide a view to interior cabins. The Lido deck has three pools, an adult pool forward, a common pool and a kids pool with water slides farthest aft. The buffet extends from the kids pool to the stern. It's open about 14 hours. Oddly, there is no food available pool-side. One thing they do have in the pool area is four bars. Some unique features include giant water slides and a surf machine on deck 13. Deck five boasts an ice rink. Stateroom - Our cabin was a standard veranda class; it was about 170 sq.ft. Bed was OK, veranda had two chairs and a small table. At the desk were two 110v and one 220v outlets. The overhead lights were all linked together so you can’t turn on a light to see into the closet w/o lighting up the entire cabin. That’s a bit rough on a spouse who likes to sleep late. The bathroom was adequate but the shower was very cramped. There was no night light or even a place to plug one in which meant stumbling around at night. NOTE: many veranda cabins are adjoined. Since the door must be accessible, the loveseat common to most cabins is replaced by a narrow chair. There is no hassock so if you wish to sit with your leg elevated (my wife has a DVT) you're out of luck. Our cabin steward was pleasant. Dining – The main dining room is beautiful. It occupies the stern of the ship on deck 3 (open seating) decks 4 & 5 (fixed seating). From the lower deck an open area extends upward with a grand staircase at the stern. There's a grand piano on the landing half-way up. It's one of those places where a photographer would want to stage a wedding party. The food was very good. Nice variety and well prepared. Our waiter and busboy were excellent; the best we've had in the last several cruises. Even though we had open seating, we (six of us) were able to make reservations for 5:30 every night at the same table. The daily menu had 8 starters, entrees and deserts. A couple selections repeated every day. The menu also included three premium entrees available for a surcharge. The breakfast menu was a bit thin. I've seen more options on other cruise lines. We had a choice of apple or orange juice. No grapefruit, no tomato, no V-8. What they did have was pretty good. The Lido deck buffet was always very crowded. Dining area was nice, well attended by staff and always clean. The food was OK but the selections were a bit limited. There are 4 specialty restaurants, Chops (steaks) Giovanni's (Italian), Sabor (Mexican) and the less expensive ($11) Johnny Rockets, a 1950's style diner. Entertainment - Disappointing. They employ none of the full time singers/dancers that are common to other cruise lines. There were no lectures or cooking classes. They have a handful of musicians and they did bring a vocalist on for a show on Wednesday evening. One thing they seemed to have plenty of was trivia contests, like three per day. Excursions – Although we didn’t take any of the cruiseline excursions, our traveling party did. Their overall impressions were good. Summary – A good cruise but crowded. There were lots of kids which surprised me as it was the week after Christmas break. Maybe they’re all home schooled? Most were well behaved but it changes the experience if you’re used to a cruise line that caters to an older set. We’re grown accustomed to all those walkers – strollers, not so much. My wife and I have been on a dozen cruises in the last several years. Mostly with Celebrity and HAL. This was our first RCCL cruise since 1991 and it will probably be our last. It wasn't a bad cruise; we just expected better. Below is a list of things we found lacking. 1. The bathroom had a bar of soap and a pump bottle of shampoo. No conditioner, lotion or body-wash. 2. There were no bathrobes in the cabin. People traveled to and from the pool in their wet swimsuits. 3. Every ship we've ever been on had some sort of food available pool-side. Burgers, hot dogs & fries (Celebrity), great little pizzas (Princess) even a taco bar (HAL). Liberty has nothing. People had to come into the buffet. To compound the matter, the hot dogs and burgers which might appeal to the pool patrons were at the extreme stern of the ship. . 4. No mints on the pillows. Really folks, how much would that cost? 5. When we pay $43 each for a meal in a premium venue, I expect everything on the menu to be included. Not so! Several items were extra. 6. Entertainment was virtually non-existent. If you are looking to take your kids on a cruise that’s got plenty of fun things for them, this might be a good choice. If you older and don’t care to hear kids screaming and running around in the buffet, you may want to look elsewhere. Read Less
1 Helpful Vote
Sail Date: January 2019
Took a cruise out of Galveston with RCCL. Chose RCCL over Carnival expecting better service and food quality for the price. Compared to our experience on comparable Carnival ships wife and I agreed there was little difference. If you ... Read More
Took a cruise out of Galveston with RCCL. Chose RCCL over Carnival expecting better service and food quality for the price. Compared to our experience on comparable Carnival ships wife and I agreed there was little difference. If you are a light sleeper and/or turn in early, do NOT, I repeat do NOT get an interior room overlooking the Promenade. Our mistake. The music runs after midnight each night and it is loud. I had to sleep with earplugs most nights. The bed we slept in was extremely hard. Only a step above sleeping on the floor. We've never had this issue with Carnival. All of the stops were great (Roatan, Belize City, Cozumel). The shore excursions we took at Belize and Cozumel were well-run and fun. The food on Liberty was about the same as comparable ships on Carnival. We did have several entrees come out cold when they should be hot from main dining. The Windjammer selection was good. RCCL did have a better approach for doing omelettes. You place your order and they bring it to you. Free drink selections were great.. Some "sugar free" flavored drink options beyond typical tea/water/juice. Debarkation was probably the worst we have ever experienced. It may be due to RCCL's terminal having fewer customs agents. Longest line we've ever been in getting off the ship. The activities on Liberty were great. Water slides and surf simulator well-run. Rock climbing wall was great. We didn't manage to find time to ice skate. Fitness center was top-notch. I loved the higher ceilings than Carnival ships in the fitness center. The area was HUGE and had a lot of different exercise machines. Shows and games were good. Nothing of note over typical for cruise ships. Overall, for the price difference over Carnival, we didn't find a compelling reason to choose RCCL again. Read Less
4 Helpful Votes
Sail Date: December 2018
My husband and I went on the Liberty of the Seas Dec. 2 - 9. We enjoyed the cruise but there were some issues with the trip. The problems started with embarkation. Since we were gold members we got into a faster line and breezed though ... Read More
My husband and I went on the Liberty of the Seas Dec. 2 - 9. We enjoyed the cruise but there were some issues with the trip. The problems started with embarkation. Since we were gold members we got into a faster line and breezed though the check-in process until we went to go upstairs to enter the ship. The entire process came to a screeching halt. We waited upstairs in the lounge for almost 3 hours because of an issue on the ship with departing passengers or a kid with chicken pox (it all depends on who you talked to..I doubt that we'll ever really know the true story). The part that really irritated me was that Royal Caribbean never handed out water or food during that whole issue. People were hungry and tired from a long travel day. Royal handled it horribly. When we finally did get onto the ship, it was very nice, but I felt that it needed some fixing up. The carpets look worn and the seats in the theatre needed new upholstery. The tables in the card room were worn out. Our stateroom was on the 8th deck 8382. It had ample room to store our clothes in the cupboard and the balcony was a nice size. The washroom was tiny. The shower could not possibly be any smaller. The food was just ok. We've been on a number of cruises and each time we can see the quality of the food has declined. We ate in the Windjammer and the main dining room and the servers were all very nice and helpful. One night I didn't like what was on the menu and our server put in a special order for me and sure enough I got a nice people of salmon that wasn't on the menu. One night we ordered molten lava cake that was not molten in the slightest. You now have to specifically ask for garlic butter for the lobster and horseradish for the beef even though it was listed on the menu. The one highlight of the cruise was the entertainment. We really enjoyed all of the entertainment very much. One of the best shows was Nathan Osmond. He gave us a country music concert that was outstanding. We had booked a tour in Cozumel to see the Myan ruins and to a chocolate tasting that got cancelled. We ended up doing a tour of downtown Cozumel and a beach instead. I felt that the tour wasn't worth the money and we didn't feel safe walking around in the downtown area. The beach was very remote and not very nice. In Grand Cayman, we just walked around in the town and went in and out of the various stores. In Jamaica we didn't leave the port area. All in all, we enjoyed the trip but felt that the quality of the cruise has gone down a bit. There is so much emphasis on up selling that it wears you down after a while. Royal needs to get back to making the passengers happy and dial back the nickle and diming. Read Less
1 Helpful Vote
Sail Date: November 2018
A bit about us. We have sailed all of the Royal Caribbean Ship classes except Sovereign class and Quantum class. We have sailed from Ft Lauderdale, Tampa, San Juan, Seattle and Galveston. We are Diamond members and our cruising family are ... Read More
A bit about us. We have sailed all of the Royal Caribbean Ship classes except Sovereign class and Quantum class. We have sailed from Ft Lauderdale, Tampa, San Juan, Seattle and Galveston. We are Diamond members and our cruising family are my Wife and I, both in our early 50s, and a 16 year old son and a 14 year old Daughter. So- Underwhelming. The ship was great, the staff was great. The food on all of our ships has been sliding over the years, so while it was not great- it was as expected. *A food side note- it would be really nice if cruise ships would get with the healthy times and have a few healthy choice items for every meal. The ship was like visiting a city in Texas. I think 4/5 ths of people were from Texas. It was so strange, even people that would tell us they were from another state would say they live in ... but are really from Texas and identify as Texans. That is all well and good, and I now know a lot more about Texas than I did prior to setting sale on this cruise. So while the ship and crew were as expected, it was really the lack of diversity in the guests that made the Cruise flat for us. This is the closest port to our house, but that in itself is not enough of a draw to excite me into returning. I have come to expect and enjoy meeting people from all over the country, and really all over the world on cruises. For us- this cruise fell flat. That said, we met LOTS of people that cruise this same week every year. Many of those people only cruise this one ship because they drive to the port, it is close and convenient. I totally get that. As a family we were caught off guard. Now- do not get me wrong. Everyone I met I liked. It was friendly just not diverse. Would I go on this ship and out of the port again... maybe. I would for sure look at all other options first. As much as I like Texas- I like to mingle with the rest of the country as well... Also- this ship stopped at the one port I really do not like, Falmouth Jamaica. So my Embarkation rating is low. It would be higher if we did any port other than this one. Dining- We ate nightly in the my time dining room. Because we ate at the same time every night, we managed to get the same wait staff. The food on RCL has slipped over the last 8 years. I would say over the last 3-4 years it has settled into what it is now. So the food and menu was about as expected. We would probably cruise more, but there is no variety of healthy items on the menu. Most things are cooked with a sauce, butter etc adding lots of calories to meals. When you take into account to add a pound of weight you need to consume an Extra 3,500 calories- your looking at consuming between 2500 and 5000 more calories daily. Safe weight loss is about 1-2 pounds per week if you can have a calorie deficit of 500 - 1000 calories daily. If you gained 10 pounds and lost it at 500 per week- it would take 2 1/2 months to loose what you gained in a week. Sorry- off that soap box... The ships activities were as expected. This is a great ship for active younger families. The small kids pool area is large with lots of things to keep young kids active. For older kids there is basketball and the flow rider and 2 big slides on the back of the ship. There is also a mini golf on the bow and a climbing wall more mid ship rear. This cruise has lots of sea days, so you need to like doing the same thing over and over to remain entertained. The ship has one of the center mall type areas with shops, bars and places to eat. If you have been on a RCL ship in the past, it is all the same stuff, same sales etc. I had a streaming internet package and it worked very well. In the past we would need to log in daily but on this ship, we logged in once and that was that. The speeds were not great- but we also had like 1500 kids on the ship, many of who were teens. There were also lots of young families. With many people using apps like snap-chat or Instagram, the data usage was huge for the ship. I was a text, email, read the news and general internet surf person. It worked great for me. I did need to remote support a computer now and then, and had no problems with connection. We enjoyed the entertainment. The main shows were above average. There was a great guy who played guitar on the promenade level. Very gifted in song selection and overall talent. The evening shows were very good. I found some of the 'jokes' by the cruise director crass. While I did not walk out, when he started in on his Hispanic bashing mono-log there were several people from every section that started a walk out. We were told the ship had 'orders' because this was a cruise with so many kids and families they jokes, music etc needed to be more family friendly, so I cringe to think what its like under normal conditions. Read Less
3 Helpful Votes
Sail Date: November 2018
My family did this cruise - my husband is 61, I m 59, one daughter is 26 & single, the other daughter is 24, married and her husband is 24.Everyone found something they enjoyed doing. Shore excursions in each port ere pretty good - ... Read More
My family did this cruise - my husband is 61, I m 59, one daughter is 26 & single, the other daughter is 24, married and her husband is 24.Everyone found something they enjoyed doing. Shore excursions in each port ere pretty good - good guides, questionable equipment. All were ship sponsored. Due to faulty breaks my daughter rolled an ATV. No serious damage thank goodness. Cruise medic was very good and they called to check on her the next two days. Food seemed so commercial - nothing fabulous but good. Not enough fresh vegetable,fruit variety for us. Great dining room service. Pizza place was one of the best for a quick bite. Cafe sandwiches were thin - 1 slice of meat on a thick roll. Baked goods were good in both places. Ate too many cookies ! Entertainment seemed unfinished - out of key, timing not coordinated - in the musical. Comedians were good. Tribute band very good. Enjoyed all the bar trivia at the Schooner Bar. On of the best bar tenders there too. Also enjoyed Boleros - the music and dancing was very good - and the bartenders too. A major complaint we had was that the music was too loud. We left several events because of this. We had an emergency the last morning - my daughter's father-in-law was rushed to the hospital early that morning - he is in the end of a terminal illness. I cannot express how much the ship staff did for us to get us off the boat and on the road - from the service desk to the baggage people to the porters - we whipped thru the entire process and were on our way by 8:30 am. Also my daughter is gluten intolerant - this ship really caters to those with food issues. There is a chef dedicated just to those menus. All in all a good trip. Read Less
Sail Date: November 2018
Everything about the ship was wonderful. The crew was polite and attentative. The food delecious. Other than that, it was a rippoff. The carpet and rooms smelled like mold and mildew. You have to buy the privalage to dring anything ... Read More
Everything about the ship was wonderful. The crew was polite and attentative. The food delecious. Other than that, it was a rippoff. The carpet and rooms smelled like mold and mildew. You have to buy the privalage to dring anything other than water, even at dinner, that's fine. So you purchase a pass to drink sodas. The enternet is not very user friendly, and very exoensive for what you get. Then there are these day excursions that they really rob you on. We purchased the Myan Ruins trip. DO NOT DO IT. it cost us an arm and a leg to get to see a pyramid for 25 minuites. We were on a bus for nearly 5 hours and on a taxi boat for almost 2. Had to listen to a tour guide talk non stop about how he was the best of all the guides in Mexico, and then only had 25 minuites to see the 8 miles of ruins. I added up the tickets, and the whole trip coat less than $50.00 American, but they chared us more than $180.00 per person to sign up for the trip. The Dolphin interaction we were suposed to get was not worth the money either. Our last daytrip was suposed to be to Hell island to see the turtles, instead, we went to some tourist trap park that was interesting but not what we paid for. All in all, everything about the ship was wonderful. But the day trips are sketchie. Do your research, and make sure you know what the travel time is for each trip. The time they post on the descriptions, is one way. If it says 2 hrs, you will be traveling at least 4. Eat before you leave the ship for day trips. We didnt get to eat at all for 2 of the 3 day trips, and the one that did feed us sucked. It was a banana, a 4 oz box of warm mango sugar water, single serving bag of Mexican Lays chips, and a hogie with one slice of ham and one slice of cheese. No one ate the hogie, because it had mayo on them and were warm when we got them at 7am. Pack very lightly. 1 bag with wheels if possible! YOU WILL BE CARRYING YOUR LUGGAGE OFF THE BOAT AND THAT CAN TAKE HRS. 4 swimsuits, a few covers, and 2or 3 short sets and your evening attire are you will need. Read Less
2 Helpful Votes
Sail Date: November 2018
My husband and I went for our 15th wedding anniversary and my 50th birthday. We were put into a disabled balcony room but we're not disabled. We couldn't cool down enough to sleep comfortable at night. There was no tea/coffee ... Read More
My husband and I went for our 15th wedding anniversary and my 50th birthday. We were put into a disabled balcony room but we're not disabled. We couldn't cool down enough to sleep comfortable at night. There was no tea/coffee maker in the room and we were told the ship doesn't have them anymore. Room service was too expensive. The food at the Winjammer/Jade buffet was almost the same every breakfast and lunchtime and was quite boring. Supper in the Michelangelo restaurant was really good and our servers were fantastic. The staff at the excursion desk were not friendly or helpful. The English pub, Hoof & Claw sold nothing that was English. The general store sold 98% of Alcohol and cigarettes only. The ship itself was very nice and we did a lot of walking. The port stops were really good. Overall not too bad but for us we'll go back to Norwegian Cruise lines. Read Less
3 Helpful Votes
Sail Date: October 2018
Just off Liberty, our first RCCL cruise but this was our 27th cruise over 6 cruise lines (mostly Celebrity and Princess). WE felt the MDR food was at the bottom of all we have experienced on any of the other lines. The presentation was ... Read More
Just off Liberty, our first RCCL cruise but this was our 27th cruise over 6 cruise lines (mostly Celebrity and Princess). WE felt the MDR food was at the bottom of all we have experienced on any of the other lines. The presentation was nice but the food, especially beef dishes, were very poor. Windjammer buffet was acceptable but still in the lower tier compared to CEL,PCL, and HAL. We tried Chops and I had the fillet which was very tender but lacking in much taste. Don't know how to take the taste out of beef but they managed to do it. One thing I found very concerning was that virtually every crew member we met emphasized that we should fill out the RCCL survey but in no case rate anything less than a 10 (excellent). I even asked the waiter if I rated the service as great but only rated the food as poor would it hurt him. He replied it would even tho it was out of his control. No surprise the last 2 questions on the RCCL survey was "did anyone request you rate the survey high" and "who requested it". It seems to me that management wants high ratings but is not really interested in improvement. Read Less
Sail Date: September 2018
I have cruised several times (over 10), including other RCCL ships and BY FAR this is the most disappointing. Our stateroom (Deck 2 Oceanview) had stained carpets.... marks on the walls and pretty worn out. The steward was pretty ... Read More
I have cruised several times (over 10), including other RCCL ships and BY FAR this is the most disappointing. Our stateroom (Deck 2 Oceanview) had stained carpets.... marks on the walls and pretty worn out. The steward was pretty benign and not very helpful. The food in MDR was one of the saving graces. I was able to get Escargot every day, however the "First Night Done Right" deal at Chops was just OK.... food was bland and poorly served to us. Windjammer buffet is "buffet".... it worked, however Live entertainment was really low energy and scattered: The main showroom shows had some sort of dance-group/aerialist troupe that were not good at all, and I squirmed in my seat-but was polite-for 3 of their performances....uggh The contents and concept made no sense... Only 1 night of comedy, something that I like. The 1 comic on the last night of the ship only performed for 30 minutes and we were told 45--not very funny---and wasted our time. Other ships that I have cruised have comedy every night. They had a pretty good "rock group" show. Juggler was boring.... Casino was just OK.... older machines, nothing really new and hot, so don't expect too much. Casino gaming is really-just entertainment. Pools were meh.... The slides were good. Adult pool area was located in the middle of Lido deck and very small... looked like a lot of unused space and installed like an "afterthought"... Everything in general on the pool decks were "crampy" IMHO. Embarkation was kind of crazy. The boarding was delayed 2 hours, and everyone showed up at the same time so an hour and a half to get onboard. It seems like there wasn't a "lot to do" on this ship... The prominade was nice, I attended 2 wine tastings at the wine bar, did bargain shopping, etc. I spent more time in my room looking for something to do, than on other cruises.... Perhaps this cruise was more focused on senior couples/groups..... The price was right... The BOGO deal is really good. I think the primary reason I booked this cruise, and reading some of the reviews on CruiseCritic. We went during the September hurricane window, but our trip had none of them. We primarily were interested in the snorkeling excursions, and we booked one at each port, and that was another saving grace... I probably would not re-book this ship. If you just want to get away and lay out and chill - should be ok. If you get a good deal and do not have overly picky expectations, give it a try... just not for me.. It's time to schedule a refurbishment and rethinking this ship.... Read Less
2 Helpful Votes
Sail Date: September 2018
We were ready to go back to Roatan. Plus Galveston is only 5 hours away. So booked this cruise. Since our last cruise on this ship during January. It seemed a bit better. The first thing we noticed was the hallway carpets seemed dirty. ... Read More
We were ready to go back to Roatan. Plus Galveston is only 5 hours away. So booked this cruise. Since our last cruise on this ship during January. It seemed a bit better. The first thing we noticed was the hallway carpets seemed dirty. This included our cabin. Read the cabin review. We had dining in the 5th floor MDR. I was immediately taken aback when person after person filed in there like directly from the pool. This may have set the tone for the rest of the week. IMO if you want to eat on the beach, then don't come to a DINING ROOM. The food here was good or acceptable. Nothing outstanding nor as good as January cruise. However it beats the buffet. Next food issue was of all things, we could not find half and half for our coffee. Evidently it was not distributed through the ship after restocking in Galveston. By Tuesday this item was fixed. In general breakfast and lunch were not inspiring. If we ate lunch at all. It was elsewhere. The Windjammer ..buffet.. well it is a buffet of institutional foods. The apple juice tasted "odd" to me. The fresh fruits generally seemed OK. Noisy all the time. On the first night, the wife did the "mystery dinner". All claimed to have enjoyed the mystery, and dinner in the Italian restaurant Giovani's. I think it was early Monday afternoon we saw the ice skating show on deck 3. It was really good. I thought the canned music was a bit loud. Still it was a good show. The second night there was a fire in engine room. So awake again. Went back to sleep. Then awaken by "all clear". Had nearby door slamming all night, every night. We did not do any other entertainment. Just too tired. Also the TV selection in the cabin was rather limited. Kept losing the signal all the time. Once when regained, it was yesterday's program. The ports of call we have been to many times before. Still we had things lined out to do. At Roatan the wife did parasailing from West Bay. Catch a ride to Bananarama. Walk to beach, and by a ticket from the parasail hut for $70. At Belize City we tender in. I went to Wet Lizard and I got a table catching a breeze. The wife went shopping in and out of the cruise port area. I had some Beliken stout. The wife had fish tacos and strawberry sodas. I think I killed 3 hours here. Had several folks join my table. If you have the time. Do a Lamanai tour from Belize. Cozumel we spent all day shopping. Well we were at Casa Del Habanos too. It is at the plaza, or across from the ferry terminal. We were off the ship at 9 a.m. and back on at 4 30 p.m. Bottom line, we will do Liberty of the Seas again. I hope it does not slip any further. Read Less
2 Helpful Votes
Sail Date: September 2018
We chose this cruise because we loved this ship when we sailed on it in April 2016. We remembered it to be very clean with great food and lots of fun. This trip (September, 2019) didn't quite measure up to our memory. But it was still ... Read More
We chose this cruise because we loved this ship when we sailed on it in April 2016. We remembered it to be very clean with great food and lots of fun. This trip (September, 2019) didn't quite measure up to our memory. But it was still a pretty nice get away. Enjoyable features for us = 1. The balcony 2. The family friendly version of the comedy show 3. The 70s and 80s dance parties on the Promenade 4. Oral C. with his fresh squeezed OJ every morning 5. The excursions (one we booked independently & one we booked through RC) The RC planned excursion was Manatees and Mangroves Boat Tour in Belize. 6. Service in the Dining room was fantastic 7. Dinner at Sabor was amazing The features that were a bit dissappointing 1. Our bed was pretty uncomfortable (actually painful). Because of it, we didn't sleep well and had very little energy to enjoy our days. 2. Our stateroom could use some updates (bed, curtains and carpet). 3. The Promenade seems to be more about selling overpriced jewelry than anything else. (A side note on that, RC is still holding hands with Diamonds International and pushing the "Crown of Light" diamond. Don't be sucked in. We purchased 2 chocolate crown of light diamonds in April, 2016. In summer, 2017, one of them fell out of the setting never to be seen again. Diamonds International gave us a run around about replacing it. We gave up and took the ring to our local jeweler, who told us that that particular cut is prone to fall out of its setting because it has 95 cuts and very little surface for the prongs to hold on to. There's a reason only Diamonds International sells that cut.) 4. Main Dining food = Underwhelming. This surprised us. We were really impressed with the MDR food in April, 2016. But in September, 2018, The selection was minimal and the quality of the selections was average at best. There was nothing on the menu with the WOW factor like we've seen on other ships. It was mostly the kind of food you can get in an average mid-priced family restaurant. Read Less
1 Helpful Vote
Sail Date: September 2018
I have been on 4 rccl cruises before and was on los last november and enjoyed it. this was our anniversary cruise. booked a promenade view cabin as there were no inside staterooms available. the ship is in very good shape in my opinion ... Read More
I have been on 4 rccl cruises before and was on los last november and enjoyed it. this was our anniversary cruise. booked a promenade view cabin as there were no inside staterooms available. the ship is in very good shape in my opinion and my wife and i love the solarium. embarkation went smooth although the computers went down and we had a little wait for them to come up again. was on the ship and eating in the windjammer by 11:30 am. room was ready by 1 pm and our bags were there. the room was in good shape. our cabin steward kristmus did a good job all week keeping our cabin in order. we never like to get adjoining rooms but that was all that was available. our first night we had problems as the neighbors were very loud with a lot of cursing. my wife went to the front desk to report the problem the next morning and they took down her info. second night was quiet. third night, they were at it again and we called security. they came to our room but our neighbors either were sleeping or went out. we decided to go back to the front desk again to follow up the next morning. we were allowed to meet in a private office and was able to meet with the front desk mgr. Ian. we found him to be sincere and very good at his job. rccl wanted to give us another room but we told them to move the other people, why should we move. ian was able to move the other party that day and we had no problems sleeping again. He also gave us a free galley tour and brunch which my wife really enjoyed. i believe they will give us a small discount should we take another rccl cruise again in the next year. next problem was on a port day my wife and i stayed on the ship at the solarium and enjoyed most of the day. we were under an overhang for the whole day due to the shade. there was only about a 30% occupancy at the solarium due to the shore day with most people still out. my wife has balance issues so i move our loungers about a foot apart so she can get up and down safely. at approx. 3 pm some of the pool attendants and a mgr. Came by and said that they were going to move our loungers together to make room for one more lounger. we were the only people on that row of 12 chairs. i told the gentlemen about my wifes balance issue but he said he didnt think this was a problem and they proceeded to grab my wifes carry bag. I told them that i wanted to speak with the mgr and he said that he was.which was not true as i noticed earlier that he was walking around with someone who seemed to be giving orders. i told him that i paid enough for this cruise without having to worry about this especially when not many people were there. i don't know why but they backed off and they all apologized. i was distressed over the poor manners shown to us. we got over it. On the good side: we met many friendly workers at the windjammer and really enjoyed visiting with them. we ate at chops on monday night and had great food and service. our meals in the main dining room were good and our two attendants were exceptional. the rest of the cruise went well but the previous events put a damper on this anniversary cruise. not sure what we will do in the future but most on board both workers and passengers are very nice. Read Less
5 Helpful Votes
Sail Date: August 2018
This was our 7th cruise with Royal Caribbean. Our last one was two years ago on the Allure, one of the newer mega ships, which we found greatly lacking in facilities and way over crowded. So this time we wanted to return to the smaller ... Read More
This was our 7th cruise with Royal Caribbean. Our last one was two years ago on the Allure, one of the newer mega ships, which we found greatly lacking in facilities and way over crowded. So this time we wanted to return to the smaller class of ships, such as the Liberty -- which is still pretty big w almost 4000 passengers. The ship itself was recently refurbished and in excellent condition. Very clean. Not old nor musty. The promenade is large, with late nite snacks available from the Cafe Promenade and Sorrentos Pizza. There is a Ben & Jerry's, but they charge you $3 or $4 dollars for a cone or cup. Still worth it for GOOD ice cream. Unlike the Allure, the Liberty can handle the number of guests so that you do not need reservations to attend any of the shows or clubs. Nice to be able to go from venue to venue at will. Besides the main shows, there was a pub with a singer/guitarist doing covers, a piano bar (think Billy Joel, though not as good), a Karaoke club below decks, and a lounge with live country music band. Poolside entertainment was mediocre, usually just a DJ or a couple piece "band". They really could have done a lot more to make the pool deck exciting. Pools were usually overcrowded with "party-ers", so you could only get some real swimming done at odd hours or on days with shore excursions. Jacuzzi whirlpool access was hit or miss; but we were able to usually get seated in the Solarium whirlpool which is much larger. They have a video screen for (old) movies on deck, but you can't see much until after sunset. Shipboard headliner entertainment was pretty good. The biggest disappointment was the food in the main dining room (dinner). It reminded us of a school cafeteria; the food was ill prepared, tasteless, and not restaurant grade. Beef was bland. Tenderloin medallions was just a slice of prime rib. New York strip was blah. They had no concept of salads: Cesar was just dry lettuce w hardly any watery dressing and a sprinkle of cheese granules. Capresse was served one nite only, with slices of sandwich tomato (not the Roma as described) on a bed of lettuce and some onion (?). Another cheese and tomato salad literally included one half of a single grape tomato! Mahi Mahi was served thin sliced scalapino style! Chicken cordon bleu was a fried breast that was sliced to insert a slice of ham and cheese. No sauce. No rolled up pounded chicken. Regular chicken was dry. Our table mates (we always like shared tables so as to meet people) felt the same way. Our waiter begged us not to officially complain, claiming that RC dinged the waiter instead of the chef for poor food! Our waiter was superb and tried as much as possible to please us, always offering to exchange our (bad) foods for something else on the menu. Just that there were not much to choose from! Deserts were mediocre. Fancy names, but school cafeteria presentation and quality. We realize that it is hard to feed 4000 passengers, but that should not be OUR problem! Why not offer a menu for the next night and allow us to mark a first and second choice; that would cut down on waste and make it easier for the chefs to concentrate on select items. The Windjammer buffet offered lots of food, but except for a dish or two, most of it was pretty mundane. Breakfast favorites like pancakes, waffles, toasts were always cold and unappealing. Omelets were cooked to order, which was a plus. Waiters in the buffet area were snap on at removing used plates and bringing beverages or coffee. I hurt my foot during the mandatory muster drill (got shoved while on the stairs) so I had very limited mobility. Medical did provide me a cane and ankle wrap at no charge. But it did mean having to change out our shore excursions for ones less strenuous. The crew person at the Shore Excursions Desk was less than helpful; not sympathetic to my bad ankle and not at all familiar with the various tour excursions. Could only read the same 7 sentence descriptions that we could read! Really hoped for some useful advice and suggestions. He did refund our orig excursion and sold us a (less strenuous) airboat tour. He made no suggestions for our stop at Cozumel; we opted to just stay on the ship and enjoy the (uncrowded) pool and jacuzzi. Our first excursion in Roatun was the beach trip. Beautiful calm water, clean beach. Security team watched our chairs and stuff when we were in the water. BBQ lunch was only burgers & franks, but no one expected much. Our other excursion was the airboat tour in Belize. A comfy bus ride through the city was very informative. The airboat was fun, but we did not see much in the way of wildlife (as hyped). Still, overall a good trip. We ate at a local grill back at the tourist terminal while awaiting a tender to take us back to the ship. Best food all week! When we went to the Crown & Anchor "loyalty" desk, the clerk there was also very unfriendly and gruff. We had heard that RC changed their point system some years ago, and that earlier cruises were not always converted properly to the new point system. She looked up our history, and told us that we were still only a couple cruise points away from our next tier. No way to adjust for those two points, even with a bad foot caused on the first day! Not even a kind word or two; or an attempt to see what could be done for us. So much for "loyalty". Our cabin Housekeeper was fantastic. Helped us stow our empty luggage under the bed and put them out for us on the last day. Always made sure our cabin was clean and we had fresh towels. So honest that he did not even realize the tip envelope was for him the first time we put it out. Most of the crew were very friendly and helpful (except for Excursions and Loyalty). Bar tenders were not outgoing friendly, but they were very busy, so I can't say anything against them. But if you requested something, they did their best to comply. Just that they were too busy to chat or make suggestions. The Royal people are very efficient with getting processed and embarkation; ditto they are very organized with getting off the ship at the end of the week. Royal took care of all of our travel arrangements and transfers. We flew into Houston the day before our sail date, just in case of delays. We were met in Baggage claim and driven to our hotel in Galveston in a limo! (We were expecting a shuttle van or bus.) Transit from the pier to the airport was very organized, and we were in a comfortable bus (with a lavatory). We strongly recommend hiring a porter at the terminal to deal with the luggage, both at arrival and even more so when you have to clear customs. With all the money spent on vacation, it is worth a $20 or so not to drag heavy suitcases around. Read Less
3 Helpful Votes
Sail Date: August 2018
We choose this ship due to past positive experiences with RCCL . Flew into bush airport and took shuttle to cruise port , easy and comfortable process . Boarding ship at approx 12:30 , the rooms were ready , by 1:15pm , We booked a gty ... Read More
We choose this ship due to past positive experiences with RCCL . Flew into bush airport and took shuttle to cruise port , easy and comfortable process . Boarding ship at approx 12:30 , the rooms were ready , by 1:15pm , We booked a gty interior room and received room 6702 - a window view . Window was dirty , Room very comfortable , room attendant did a great job ! Windjammer very crowded , breakfast good , however lunch and dinner left something to be desired . Pools too crowded to get in. Bar service was great , service all over poolside . Ship had too many kids for my liking - running around ship Tried to watch a movie on deck with kids sitting behind me rudely talking . The kids splash pad and pool area appear wonderful for the little ones . Big slides and flow rider well attended . First port - Roatan took premier 3 stop snorkel- great coral reef with lots of fish . Second port Costa maya - took a taxi to tropicante beach report , service was great , good drinks and food, seaweed under control Cozumel - shopping and drinks at thirsty Cougar- Pamala took great care of us with drinks , chips and salsa plus tacos . Last full sea day appeared as they turned air conditioner down, heard others c/ o same Read Less
Liberty of the Seas Ratings
Category Editor Member
Cabins 4.0 4.4
Dining 3.5 4.0
Entertainment 3.5 4.1
Public Rooms 4.0 4.4
Fitness Recreation 4.5 4.3
Family 4.5 4.3
Shore Excursion 4.0 3.9
Enrichment 3.5 3.7
Service 3.5 4.3
Value For Money 4.0 3.9
Rates 4.0 4.1

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