1 Helpful Vote
Sail Date: November 2018
A bit about us. We have sailed all of the Royal Caribbean Ship classes except Sovereign class and Quantum class. We have sailed from Ft Lauderdale, Tampa, San Juan, Seattle and Galveston. We are Diamond members and our cruising family are ... Read More
A bit about us. We have sailed all of the Royal Caribbean Ship classes except Sovereign class and Quantum class. We have sailed from Ft Lauderdale, Tampa, San Juan, Seattle and Galveston. We are Diamond members and our cruising family are my Wife and I, both in our early 50s, and a 16 year old son and a 14 year old Daughter. So- Underwhelming. The ship was great, the staff was great. The food on all of our ships has been sliding over the years, so while it was not great- it was as expected. *A food side note- it would be really nice if cruise ships would get with the healthy times and have a few healthy choice items for every meal. The ship was like visiting a city in Texas. I think 4/5 ths of people were from Texas. It was so strange, even people that would tell us they were from another state would say they live in ... but are really from Texas and identify as Texans. That is all well and good, and I now know a lot more about Texas than I did prior to setting sale on this cruise. So while the ship and crew were as expected, it was really the lack of diversity in the guests that made the Cruise flat for us. This is the closest port to our house, but that in itself is not enough of a draw to excite me into returning. I have come to expect and enjoy meeting people from all over the country, and really all over the world on cruises. For us- this cruise fell flat. That said, we met LOTS of people that cruise this same week every year. Many of those people only cruise this one ship because they drive to the port, it is close and convenient. I totally get that. As a family we were caught off guard. Now- do not get me wrong. Everyone I met I liked. It was friendly just not diverse. Would I go on this ship and out of the port again... maybe. I would for sure look at all other options first. As much as I like Texas- I like to mingle with the rest of the country as well... Also- this ship stopped at the one port I really do not like, Falmouth Jamaica. So my Embarkation rating is low. It would be higher if we did any port other than this one. Dining- We ate nightly in the my time dining room. Because we ate at the same time every night, we managed to get the same wait staff. The food on RCL has slipped over the last 8 years. I would say over the last 3-4 years it has settled into what it is now. So the food and menu was about as expected. We would probably cruise more, but there is no variety of healthy items on the menu. Most things are cooked with a sauce, butter etc adding lots of calories to meals. When you take into account to add a pound of weight you need to consume an Extra 3,500 calories- your looking at consuming between 2500 and 5000 more calories daily. Safe weight loss is about 1-2 pounds per week if you can have a calorie deficit of 500 - 1000 calories daily. If you gained 10 pounds and lost it at 500 per week- it would take 2 1/2 months to loose what you gained in a week. Sorry- off that soap box... The ships activities were as expected. This is a great ship for active younger families. The small kids pool area is large with lots of things to keep young kids active. For older kids there is basketball and the flow rider and 2 big slides on the back of the ship. There is also a mini golf on the bow and a climbing wall more mid ship rear. This cruise has lots of sea days, so you need to like doing the same thing over and over to remain entertained. The ship has one of the center mall type areas with shops, bars and places to eat. If you have been on a RCL ship in the past, it is all the same stuff, same sales etc. I had a streaming internet package and it worked very well. In the past we would need to log in daily but on this ship, we logged in once and that was that. The speeds were not great- but we also had like 1500 kids on the ship, many of who were teens. There were also lots of young families. With many people using apps like snap-chat or Instagram, the data usage was huge for the ship. I was a text, email, read the news and general internet surf person. It worked great for me. I did need to remote support a computer now and then, and had no problems with connection. We enjoyed the entertainment. The main shows were above average. There was a great guy who played guitar on the promenade level. Very gifted in song selection and overall talent. The evening shows were very good. I found some of the 'jokes' by the cruise director crass. While I did not walk out, when he started in on his Hispanic bashing mono-log there were several people from every section that started a walk out. We were told the ship had 'orders' because this was a cruise with so many kids and families they jokes, music etc needed to be more family friendly, so I cringe to think what its like under normal conditions. Read Less
2 Helpful Votes
Sail Date: November 2018
They allowed smoking all over your ship, even in areas clearly marked as non-smoking. They definitely do not care about passenger safety. We purchased a balcony suite, and we could not even use the balcony due to all of the smoking ... Read More
They allowed smoking all over your ship, even in areas clearly marked as non-smoking. They definitely do not care about passenger safety. We purchased a balcony suite, and we could not even use the balcony due to all of the smoking on the nearby balconies. Security was called repeatedly, they would arrive 10-20 minutes later, well after the smoking was finished, not smell it, and refuse to go check adjacent rooms (even to simply ask other passengers). They refused to notify passengers over the PA system, they refused to send some paraphernalia to rooms about no smoking areas, and nothing at all was done about it. Almost nothing was ever open. Even though some shops, restaurants, and bars shad stated hours (or hours were stated on your TV shows by the cruise director), the venues obviously picked and chose when they wanted to be open. Nothing would open till late in the morning, and everything closed early in the evening. We did not go on a cruise, and purchase the unlimited drink package, just so that we had to sit in our room (not on our balcony) and do nothing. Numerous times we would eat breakfast, then go for a walk to try and find something to drink (anything, not just alcohol) and nothing would be open. The cruise director stated that the coffee shop was open 24/7. But, we were made to stand in line till 06:30 one day, because the guy would not serve anything till then. After numerous complaints, with nothing being done, we decided to ask for some form of refund. Since we paid for a balcony that we could not use. The customer service person went to the back, and stated that they were very sorry, and we would receive a ten percent refund on the cruise and a bottle of champagne (which was a nice gesture, but we had the unlimited drink package - so it cost them nothing). Later that night, we received a letter saying that we were being offered ten percent off our next cruise. That is unacceptable as we are never planning on taking a cruise again, especially not on Royal Caribbean. Our Playa Mia excursion in Cozumel was great. We are very happy that we did not book snorkeling with RCI. Luckily we did not book anything in the Grand Cayman. Though the Tortuga store personnel left a lot to be desired, so we did not buy anything there. Our RCI excursion in Jamaica was a tour and rum tasting excursion. We were led to believe that we would be touring around tasting rum at various places. But, in reality, we were driven to an overlook owned by the excursion company (where were were expected to buy drinks and souvenirs); then we were driven to a single store that was owned by the excursion company, for more souvenir shopping; then we were driven to their compound (Reggae Hill), and expected to buy lunch and even more souvenirs. Finally, after we were adamant that we did not want food, we were walked a long way across the compound (definitely not on ADA paths, which should be noted on the description), and given a five minute rum tasting. We were only given six rums that are owned by the excursion company as well. Horrible excursion. About halfway through the cruise, the ship began to reek of sewage, and cigarette smoke. It was very disgusting. We were also assured that tax was only on any alcohol over one gallon. Yet, we were harassed by security guards pretending to be federal tax agents and made to pay tax on everything, or suffer violence. In addition all of the security guards were very rude. And, don't forget the taking of my pocket/wallet multi tool, from my wallet (because it's not allowed - though that is not noted anywhere on your site), yet leaving me with multiple pocket knives (on me and in my luggage), and two more pocket/wallet multi-tools in my checked and carry on luggage. Complete stupidity. The food was bland in all of the dining rooms. The bars were barely ever open. The movies always played late at night (when the bars were closed) or during dinner). The staff watched people smoking in non-smoking areas, and did nothing. This was literally the worst vacation I've ever taken. Read Less
3 Helpful Votes
Sail Date: November 2018
My family did this cruise - my husband is 61, I m 59, one daughter is 26 & single, the other daughter is 24, married and her husband is 24.Everyone found something they enjoyed doing. Shore excursions in each port ere pretty good - ... Read More
My family did this cruise - my husband is 61, I m 59, one daughter is 26 & single, the other daughter is 24, married and her husband is 24.Everyone found something they enjoyed doing. Shore excursions in each port ere pretty good - good guides, questionable equipment. All were ship sponsored. Due to faulty breaks my daughter rolled an ATV. No serious damage thank goodness. Cruise medic was very good and they called to check on her the next two days. Food seemed so commercial - nothing fabulous but good. Not enough fresh vegetable,fruit variety for us. Great dining room service. Pizza place was one of the best for a quick bite. Cafe sandwiches were thin - 1 slice of meat on a thick roll. Baked goods were good in both places. Ate too many cookies ! Entertainment seemed unfinished - out of key, timing not coordinated - in the musical. Comedians were good. Tribute band very good. Enjoyed all the bar trivia at the Schooner Bar. On of the best bar tenders there too. Also enjoyed Boleros - the music and dancing was very good - and the bartenders too. A major complaint we had was that the music was too loud. We left several events because of this. We had an emergency the last morning - my daughter's father-in-law was rushed to the hospital early that morning - he is in the end of a terminal illness. I cannot express how much the ship staff did for us to get us off the boat and on the road - from the service desk to the baggage people to the porters - we whipped thru the entire process and were on our way by 8:30 am. Also my daughter is gluten intolerant - this ship really caters to those with food issues. There is a chef dedicated just to those menus. All in all a good trip. Read Less
Sail Date: November 2018
We booked the cruise based on proximity to our home, ports visited and other family member recommendations. We were not disappointed. The ship is beautiful. Although very large and completely full, I only had one moment I felt it was ... Read More
We booked the cruise based on proximity to our home, ports visited and other family member recommendations. We were not disappointed. The ship is beautiful. Although very large and completely full, I only had one moment I felt it was overcrowded. It was a Thanksgiving cruise with over 750 children onboard. We saw lots and lots of multigenerational families. The children were well behaved and everyone seemed to have a great time. We loved the shows and specialty restaurants. Our 10 year old son had a blast in the Kid's Club Explorers Group. We gave him freedom to check himself out when he was ready to leave and that worked out perfect for everyone. The only downside we had was our son's bed was the dropdown from the ceiling and right over our bed. I hated having him above us. We hit our heads numerous times and I felt claustrophobic. I was expecting the couch that turned into a twin bed. We inquired and were told this was the set up for rooms with three guests. I will be sure to check this in the future. Aside from that, we had a great time and can't wait to sail Liberty of the Seas again. Read Less
1 Helpful Vote
Sail Date: November 2018
This was our first time taking a cruise out of Galveston (we live in Dallas) and spending Thanksgiving with family on a cruise. The drive was less than 4 hours, and we stayed at the Schaefer Haus Bed and Breakfast the night before. We ... Read More
This was our first time taking a cruise out of Galveston (we live in Dallas) and spending Thanksgiving with family on a cruise. The drive was less than 4 hours, and we stayed at the Schaefer Haus Bed and Breakfast the night before. We highly recommend Schaefer Haus - the customer service was top notch, and they kept our vehicles for the week complimentary. Boarding took a while, as there are over 4,000 people on the ship. We had three ports - Cozumel, Grand Cayman and Falmouth, Jamaica -- and 4 days at sea, which allows you to relax more and enjoy the ship's amenities. Our favorite port was Grand Cayman, and our excursion with Cayman EcoTours to StingRay City and snorkeling were awesome and reasonably priced. We loved our 6th floor mid-ship cabin with balcony. Our cabin steward, Artawan, made our cruise memorable by fulfilling all our requests, keeping our room clean and refreshing our towels, and his positive mood was contagious. Our 15-year-old niece enjoyed the teen club and the karaoke nights. Our 14-year-old nephew enjoyed the Flowrider surfing/boogie boarding and the water slides. Our 10-year-old niece enjoyed the movies, shows, and water parks. The Promenade was a happening place. Sorrentos Pizza was a HUGE hit with our family - always hot and fresh out of the oven, and the cappuccino mousse dessert was EXCELLENT. Meals in the Main dining room were delicious with several entree choices per evening (Lobster night was the second formal night). After reading Cruise Critic recommendations, we splurged on two specialty dining restaurants -- Sabor (Mexican) and Chops Grille -- and I'm glad we did, as they were 5-star! The entertainment -- Saturday Night Fever musical, aerial show, and the ice-skating show - were FABULOUS. The 70's show with the cruise director and the DJ in the Promenade with the balloon drop was outstanding! We purchased a soft drink package and brought on board two bottles of wine, an opener, and 12 bottles of water. Be sure to carry on all drinks! We also purchased an internet package so my husband could check his emails, and service was a 7 out of 10. The front desk personnel were helpful and professional, especially Usha. My husband got a Johnny Rockets Oreo milkshake and said it was the best he's had in a long time. We attended two informative health and wellness seminars and worked out 3-4 times in the fitness center, which is large with plenty of equipment and separate saunas for men and women. Disembarkation was a breeze. 25 percent of the cruisers were from Texas, and we hope to stay in touch with several families whom we met. Overall, a great cruise. Read Less
Sail Date: November 2018
Boarding was relatively easy and got thru customs without a hitch. All went very quickly as did disembarking on the return. We carried on 4 bottles of wine (2 for each stateroom is allowed). There were lots of things for the kids to do. ... Read More
Boarding was relatively easy and got thru customs without a hitch. All went very quickly as did disembarking on the return. We carried on 4 bottles of wine (2 for each stateroom is allowed). There were lots of things for the kids to do. They enjoyed ice skating, the water slides and especially being able to get pizza almost 'around the clock'. We did the character breakfast ($10 extra each person) and were not impressed. The characters wouldn't even do 'autographs' for the kids autograph books, and they didn't have the professional photographer take shots. We had to do it with our own devices. There were so many thing they COULD have done if they had desired to do so, but they really enjoyed the movies both in the theater as well as pool side. They also enjoyed the comedy act in addition to the other productions in the main theater. There is an hour of FREE play on designated machines in the Arcade, but be sure to have the kids 'blocked' from purchases if you don't want any surprises on their 'see pass' charges.They did not go to the structured things for kids or teens on the ship and I didn't bother with trying to encourage them to, so don't know how well those things are opperated. We were in adjoining 'ocean view' state rooms 2652 and 2654 with our adult daughter and 3 grandchildren. Although these rooms are supposed to accommodate 4 passengers, we had 3 in each room and were quite crowded. I was not impressed with the Windjammer buffet, but for cruise ship food, not bad. Each morning I ordered room service to get my morning carafe of coffee.(no charge room service for coffee and continental breakfast, but if you want a full breakfast, there's a $7.95 per ORDER...not per person...for room service) Coffee was strong enough to wake me up each morning before I got up and around. I brought my own creamer, sweetener and coffee syrup so I could 'doctor it up' like I like it. Hubby and grands went to the Windjammer for breakfast each morning while my daughter and I drank our coffee and woke up. I ordered croissants and cream cheese a couple of mornings and toast with jelly and butter on another occasions. The toast was cold and had been hardly toasted. We ate in the main dining room almost ever night during the 8:00 p.m. seating and our wait staff were Ryann and Lou. They did an excellent job and Ryann was wonderful with our grand kids and made them feel so special each night. I requested a fan and an extension cord when I arrived and got to our cabin because I use a C-pap (no electrical outlets near the beds for medical devices), and can't sleep without a fan. They was delivered promptly. Our room steward was lacking in his endeavors. I felt he was either new to the job or just wasn't very good at it. He failed to leave fresh towels after picking up the dirty ones on several days, and I had to call for towels. When we had used up our 'room service cards' he didn't notice and didn't leave any more, so we had to call for more. He only did 'towel animals' on 2 days of the cruise. Bathroom needed some 'mold' attention in the shower. My bed sheet was never 'tucked' on the back side next to the wall and wadded up under me every night, so I didn't rest very well. We had him separate the beds after the first night because my husband is so claustrophobic that he couldn't have our grandson's bed over the top of his. He woke up the first night in the middle of the night with a full blown panic attack (Vietnam veteran with severe PTSD), so after separating the beds, it seemed to give a little more room. I was very disappointed in the Jamaica cruise ship dock. It's owned by RCCL and used by other cruise lines. Although it is very safe for the cruisers because it is a 'gated area' with lots of shop, Margaritaville and tour centers, everything is VERY expensive and far from the downtown area. Anywhere you want to go costs an arm and a leg because there is no where to book excursions or even hire a cab on your own. Everything inside that gate is controlled by the cruise lines and prices are set by the cruise lines. In Cozumel the ship doesn't dock near the down town area either, so it's quite a price to hire a cab to go there or to a private beach area. We spent $80 round trip for 6 people to go to a private beach and water park and another $250 ($45 each) to get into the park (lunch and non-alcoholic drinks were included). It was very 'safe' but so crowded that the water was 'murky' from all the people in it. We spent WAY more money than was expected to be able to enjoy the ports. Grand Cayman was accessed via tender boats, but was in the 'hub' of everything, and we had a wonderful day there and didn't have to spend a lot of money to enjoy it. So if you are on a limited budget, do some 'homework' to be creative to enjoy port days. We bought the $299 picture package, but knew ahead of time that we were planning to do so, so we had them take pics at EVERY opportunity. We had 289 pictures taken by the cruise lines. Not all were GREAT, but they captured a LOT of really good shots for us, especially of formal nights. There are 2 formal nights, and we dressed up for both. We don't dress up often, so we enjoy doing it on cruises and especially with our grand kids along. We usually have Fall family pics done, so this was our time to do family pics. All in all, we did enjoy this cruise, but spent in excess of $8,000 inclusive of cruise tickets, tips, excursions and a night in Galveston before the cruise. I guess for 6 people, that might not sound bad, but keep in mind, we weren't in the most luxurious accommodations, had very few drinks on ship, did not do 'specialty dining' and didn't add any 'frills and thrills' just basically what the cruise ship included in our cruise tickets, but it WAS Thanksgiving week, so.... All in all, we enjoyed our trip with our daughter and grands. Read Less
4 Helpful Votes
Sail Date: November 2018
Sailed on Liberty for 3rd time from Galveston. We were 5- 2 grandparents, 1 granddaughter 11, her parents. Overall it was an excellent cruise and here are a few specifics: Embark, Debark-flawless. A big ship but they were prepared. Get ... Read More
Sailed on Liberty for 3rd time from Galveston. We were 5- 2 grandparents, 1 granddaughter 11, her parents. Overall it was an excellent cruise and here are a few specifics: Embark, Debark-flawless. A big ship but they were prepared. Get a porter-it makes both ends much better. General- lots of kids-over thanksgiving you would expect it. Our 11 year old had a blast. All the water slides, etc were very popular and used a lot. Most kids behaved well and were not a problem-thanks to the parents that were there. Ship needs refurb trip. Carpets were worn and in need of replacement in halls. The art work in halls was pretty tame and mostly photos.. Elevators were busy all the time, but you expect that. Weather was great, no waves at all. No noro or sick people around. One elevator was out of service the whole cruise. Service was excellent, all around the ship by all workers. RCCL has a great training program for this. Captain was around ship and his announcements were very interesting. He was from Tampa. I want to single out our room steward Anthony on deck 10. Very good and above par for sure. Entertainment- the Wendy Thornton Band was excellent. They have connections to the Bubba Feathers Band and are really fun to dance to and listen to . RCCL on Liberty is still keeping the dance band in the Star Lounge and I hope that continues. It is what makes this ship fun. Theater was 2 dance shows and 3 comedy acts. In the Air is very good- go see it but be there early to get a seat. SNF we had seen twice did not go. Ice show was 2 days-one afternoon and one evening. As good as always, liked this one for the range of music. Schooner lounge and other music was good, about average which is still good. Boleros jumped at night with Latin. Fun atmosphere.There was an Eagles tribute band in the theater also that if you liked them you would like. Crowd loved it. Lots to do on board at night-daytime was mostly pool deck. Liberty is using movies very well, saw a couple that were fun. Oceans 8 and Ant Man. NFL game and a few college games for football. All in all lots of fun shipwide for all of us-even us grandparents! Food- MDR was very nice. Numerous menu choices each night that I liked.I tend to be a little like Mikey-will eat most things, but our group liked it all too. Thanksgiving was a very fine Turkey dinner. Chops I think is overpriced. Some items from the MDR menu, steaks were fine, service excellent, but pricey. Windjammer was full, but were able to get a window seat at all times. It is big. Food for breakfast was great, lunch ok, din not eat dinner there. The pizza in promenade was very gooey and good. The best dining we had was the night we did Chef's Table. Pricey, but oh wow! 3 hours and worth it all. Best Filet Mignon I have ever had, but the dessert was to die for. Never have seen what they did-this was worth the price. 5 courses of wine were nice too! Ports- have been to Cozumel and Cayman a lot-did not go ashore. Falmouth took the Green Grotto tour-a cave-and it was fascinating. Unlike most caves, has a great history. Also went on Falmouth Trolley which you get at the far end of the pier. 25 dollars and worth it. Takes an hour, and is really informative. Not connected with ship. Over all it is a very nice cruise. Do not like some of the Royal Fleet, but Liberty is a lot like it used to be fleetwide. Have another booked in Sept. Captain and other officers continue to predict that Oasis is coming to Galveston and Liberty is headed to Asia. Would be fun to have that class in Texas, but Liberty will be missed. Time frame is 2 years for the change, Captain said with a new terminal ? there may be 2 RCCL ships in Gtown all year. We will see.Hope this helps. Read Less
2 Helpful Votes
Sail Date: November 2018
Used a travel agent as this was our first cruise. 1. Bought the drink card. This was a mother daughter holiday. 2. Cabin was great..on deck 9 junior suite 3.tipped the steward 50. Day one for good service. He kept room tidy. But ... Read More
Used a travel agent as this was our first cruise. 1. Bought the drink card. This was a mother daughter holiday. 2. Cabin was great..on deck 9 junior suite 3.tipped the steward 50. Day one for good service. He kept room tidy. But never "saw" him again. 7 days.. no ice..no glasses no coffee and with a drink card even water.costs in room 4. Was told breakfast ended at 9am Last two days found out it was 11 So ate very little. Room service was dried up left over from food bar. Lived on pizza 5 beware..first ship excursion in Honduras..beach day. Server stole my AX card info n charged 3000 before AX froze. So the rest of trip I could not use this card. Spent more time at guest services than anywhere else. And last morning beware... Switch flips n staff becomes rude and unresponsive. I let steward n cruise line know this was our first cruise hoping for help. Didn't happen. Read Less
2 Helpful Votes
Sail Date: November 2018
Me and my mom were very excited to go on another Royal Carribean cruise, unfortunately we were very dissapointed this trip. Not only was the service terrible, we got billed for towels we did not check out (after the staff apologized for ... Read More
Me and my mom were very excited to go on another Royal Carribean cruise, unfortunately we were very dissapointed this trip. Not only was the service terrible, we got billed for towels we did not check out (after the staff apologized for their error) we were late getting off the ship. Everyone was unsympathetic to this error made by staff which resulted in us missing our transfer and paying 225 CDN for a cab in which we nearly missed our flight. We called the crown and anchor society and the Royal Carribean help line to be rudely turned away. In addition the food was the same EVERY DAY, the servers were so tired the tables were always dirty and they were consistently understaffed. I suppose this should be expected when you underpay all your hardworking staff. In addition, the fitness center closed at 10 PM and a rude employee kicked us out at 9:45 without reason, a child had taken a crap in the bathroom and steam room which was still there an hour later when I walked through after my workout. I will never cruise with this line EVER AGAIN! Read Less
Sail Date: November 2018
Living only a few hours away from Galveston, it was an easy choice to choose Royal Caribbean Liberty of the Sea. We had a great time, great service from almost everyone. It never felt crowded. We had a balcony cabin which we loved. The ... Read More
Living only a few hours away from Galveston, it was an easy choice to choose Royal Caribbean Liberty of the Sea. We had a great time, great service from almost everyone. It never felt crowded. We had a balcony cabin which we loved. The room was large enough for our needs and we loved having the balcony to relax on after a full day. Our cabin steward was friendly and greeted us whenever we saw him. We ate in the main dining room every day and and a great server. Food was good, sometimes great, never bad. We booked shore excursions in Roatan and Belize with private vendors. In Cozumel we shopped and had lunch in the port. There was always something to do on the ship. We went to the Saturday Night Fever show, the ice show, and both of the comedians. All were a lot of fun. In the Schooner bar they had trivia contests which were great, too. We’ll definitely sail with Royal Caribbean again. Read Less
Sail Date: November 2018
Everything about the ship was wonderful. The crew was polite and attentative. The food delecious. Other than that, it was a rippoff. The carpet and rooms smelled like mold and mildew. You have to buy the privalage to dring anything ... Read More
Everything about the ship was wonderful. The crew was polite and attentative. The food delecious. Other than that, it was a rippoff. The carpet and rooms smelled like mold and mildew. You have to buy the privalage to dring anything other than water, even at dinner, that's fine. So you purchase a pass to drink sodas. The enternet is not very user friendly, and very exoensive for what you get. Then there are these day excursions that they really rob you on. We purchased the Myan Ruins trip. DO NOT DO IT. it cost us an arm and a leg to get to see a pyramid for 25 minuites. We were on a bus for nearly 5 hours and on a taxi boat for almost 2. Had to listen to a tour guide talk non stop about how he was the best of all the guides in Mexico, and then only had 25 minuites to see the 8 miles of ruins. I added up the tickets, and the whole trip coat less than $50.00 American, but they chared us more than $180.00 per person to sign up for the trip. The Dolphin interaction we were suposed to get was not worth the money either. Our last daytrip was suposed to be to Hell island to see the turtles, instead, we went to some tourist trap park that was interesting but not what we paid for. All in all, everything about the ship was wonderful. But the day trips are sketchie. Do your research, and make sure you know what the travel time is for each trip. The time they post on the descriptions, is one way. If it says 2 hrs, you will be traveling at least 4. Eat before you leave the ship for day trips. We didnt get to eat at all for 2 of the 3 day trips, and the one that did feed us sucked. It was a banana, a 4 oz box of warm mango sugar water, single serving bag of Mexican Lays chips, and a hogie with one slice of ham and one slice of cheese. No one ate the hogie, because it had mayo on them and were warm when we got them at 7am. Pack very lightly. 1 bag with wheels if possible! YOU WILL BE CARRYING YOUR LUGGAGE OFF THE BOAT AND THAT CAN TAKE HRS. 4 swimsuits, a few covers, and 2or 3 short sets and your evening attire are you will need. Read Less
1 Helpful Vote
Sail Date: November 2018
Overall cruise experience was great! 6th time cruising and I have only cruised with RC. Food in windjammer was one of the best out of the 6 cruises I’ve taken. Entertainment was THE BEST out of the 6 cruises. MUST SEE – Saturday night ... Read More
Overall cruise experience was great! 6th time cruising and I have only cruised with RC. Food in windjammer was one of the best out of the 6 cruises I’ve taken. Entertainment was THE BEST out of the 6 cruises. MUST SEE – Saturday night fever and hyno-tainment! New to cruising – wait to shop on ship until end of cruise. They always run sales on clothing, bags, jewelry etc. Cabin -This is my 6th cruise, second time in an interior room and let’s just say I will not book an interior room again. Personal opinion, I felt like interior cabins got pushed under the rug - stains on towels & sheets. They didn't put a mattress pad on top of the two twins making a king, you had a valley where the beds met. Our lights in bathroom and desk area lost connection or breaker blew? Hair and dirt in drawers. Night before vacation was over - heard very loud noises coming from bathroom area – neighbors must have had an issue, couple of minutes later, our toilet overflowed/backed up causing water & other “things” everywhere which took over and hour and a half to get taken care & cleaned up around 10 PM night before getting off ship. On the bright side, everything was brought to staffs attention and every issue was taken care of immediately. Excursions - 1st stop - Roatan, Honduras - We booked last minute for the Gumbalima Park. HIGHLY RECOMMEND! such a cool experience. We already had a snorkel excursion planned and beach/speedboat excursion booked at the 2 other ports, so we thought to try something different. Bittersweet, again, excursion was awesome but knowing after the fact we weren’t able to snorkel at the other ports, I wish we would have went snorkeling. 2nd stop - Belize City, Belize - All water excursions were cancelled for Belize because of rough waters, luckily, we found out early morning the day before we were at port so we could rebook something else. We went to Kukumba Beach, it is a manmade beach which was pretty cool. The slide was awesome! There is a restaurant, bar and gift shop located at this beach. Tons of activities for all ages. I am also surprised they still tendered instead of skipping island because of the rough seas. The port is really nice, shops and bars! 3rd stop - Cozumel Mexico - always a great time in Cozumel! Again, water excursions were cancelled. Our excursion got cancelled but didn't find out until we were supposed to meet for our excursions at 10:15am, off the ship at 7:45am. We docked and were allowed off boat at 7:30am, RC made announcement at 8:30 am on the ship when more than half the boat was off that all water excursions were cancelled. When we finally were told our excursion was cancelled we had only 2 options to book, panoramic bus tour or dune buggies. We booked the dune buggies (4 people per buggy). Dune buggies was fun. It was called Dune buggies, beach and snorkel. Luckily since all water excursions were cancelled, we weren’t allowed to go snorkeling or to the beach. The beach is rocks…like big boulders covered in seaweed. The snorkeling…..doesn’t look great unless they take you away from the shoreline. Maybe it looks different if there weren’t rough seas but from what I saw, I am glad we didn’t “beach” and “snorkel”. The beach club you go to is ok. They have many mini stands (food, souvenir, essentials stand, bar and fish therapy). There is also a pool, but it looks like it’s just the ocean water. The beach club also shares an excursion with the captain your own speedboat. It might get busy there.. Food – We only ate in the windjammer and Sorrento’s. Some people say we miss out on the best part about cruising which is the MDR. However, it was so nice going to the windjammer every night on our time. Every night was a different theme, so you could get the same old thing (hot dog, burger etc) or mix it up every night. Dessert was always on point. Service was great. We have had no issues with breakfast lunch or dinner in the windjammer. The staff stayed on top of clearing tables during the busy time so everyone could sit. Read Less
2 Helpful Votes
Sail Date: November 2018
We chose this cruise for the ports of call. We decided as a group where to go and a date that worked for us. There was one couple that had sailed on Royal Caribbean previously and we decided based on their great experience. We chose it as ... Read More
We chose this cruise for the ports of call. We decided as a group where to go and a date that worked for us. There was one couple that had sailed on Royal Caribbean previously and we decided based on their great experience. We chose it as a group- there were 12 of us. Our Cabin StewardbCarlingron was so very nice and accommodating. We are in the MDR every evening but one. Our Servers Oliver and Quiyi we so friendly and efficient! The entertainment was excellent and such a variety! We played trivia at least 3 times and had so much fun! We even won once! We especially loved our Cruise director Mark! We loved the Liberty for our first cruise, and will definitely sail on her again! Our Royal Caribbean experience was so wonderful we went to Next Cruise and booked another cruise for March 2020. This time it will be the Southern Caribbean on Grandeur of the Seas! Read Less
2 Helpful Votes
Sail Date: November 2018
DH & I wanted to celebrate our 25th wedding anniversary with our DD (35 years old) as she has never cruised before & we've been on 8 cruises. We've only been on Royal Caribbean ships. DD lives in Houston, so we chose LOS ... Read More
DH & I wanted to celebrate our 25th wedding anniversary with our DD (35 years old) as she has never cruised before & we've been on 8 cruises. We've only been on Royal Caribbean ships. DD lives in Houston, so we chose LOS since it leaves from Galveston. Embarkation: It was a breeze. We drove to the port & parked our car in one of the nearby lots. On the ship in no time at all (by 11:30 am!) Food: We did my-time dining but were always put at the same table. I guess this is a new way of doing it as in the past, we wound up sitting in different tables with different people when we did my-time. Food in main dining room was good, as was the Windjammer. We got pizza from Sorentos practically every night & we loved it! The best meal was in Giavanni's as we celebrated our anniversary. We all got steaks & they were delicious. The service was impeccable. We had purchased the beverage package during one of the sales & it was $347 each. Well worth it for us :-) In addition to alcoholic beverages, we got specialty coffee every morning from the Cafe Promenade (the cafe americana & cappuccino were great!) and we often got a bottle of water when ordering drinks. Cozumel: We had made reservations ourselves for all-inclusive at Mr. Sanchos. $55 per person. So much fun! Went kayaking, used swim-up bar & swings, went in ocean. Food & drinks were good. We were assigned a waiter upon entering & given a table & lounge chairs. He was always finding us & asking if we needed drinks or foods. Great service! We also went to the Islander Fish Spa & spent $20 each on the spa treatment. Loved it! Georgetown Town, Grand Cayman: At this port, you need to tender. The tenders run every 20 minutes or so. We booked an RC excursion "Dolphin Swim and Stingray City" for $100 each. The dolphins were awesome but the downfall of that was the price to purchase the pictures - they were very expensive! We wound up not buying them. We couldn't have our cameras / cell phones while we were with the dolphins, so we have no pics of that trip. For stringray city, it as really crowded - approximately 6 other small boats were there. It is not an enclosed area. It is on a sandbar in the ocean & the stringrays come in freely. But we were all able to hold a stringray. I took a lot of pictures during that part of the trip. Overall a fun excursion. Falmouth, Jamaica: We booked an RC excursion "Margaritaville Snorkel, Beach Break and Caribbean Party" for $71 each. The crew on the boat were amazing. Full of energy, funny, friendly & helpful. Snorkelling was ok - not many fish to see. The beach break was fun mostly due to Star, the young lady from the boat who had organized games on the beach, like a dance contest & a scavenger hunt, which my DD won :-) The beach itself was small but nice. There was a bar & a small grill area where you could purchase beverages & food. There was security there that did not allow the locals on the beach to sell stuff, but they were lined up along the perimeter so that if you wanted to buy anything, you could. We then got back on the boat where the rum punch & beer was flowing & the crew was getting everyone to dance. They dropped us off at the port and it was up to us if we wanted to go to Margaritaville, or skip it & go shopping at the port or back to the ship. We chose Margaritaville. Free admission but we had to pay for our own food & beverages. We hung out in the pool by the swim-up bar & had a great time. By the way, the port itself is "contained" by a chain-linked fence & there are vendors inside that area. It is recommended that people stay within that area & not venture out. The ship & at sea days: The ship is great. We loved the water slides & especially the tidal wave. It was so much fun!! The ice show was awesome. The comedian, Mark Cordes, was funny. Love & Marriage show was enjoyable. Jamie Lee on piano in the Schooner Bar was very entertaining. "Riddim Wave" band was fantastic, especially when they did their Bob Marley tribute. We love the cantilevered whirlpools & went in them every day. The cruise director, Marc, and the activities director, Renato, were funny on their daily show. Olive or Twist in the evenings had "night club" music every night & we enjoyed that as well. The bar service was top notch. Shout out to Yati in Hoof & Claw, Michael in Schooner Bar & Milton in the casino bar. I can't remember all the other bartenders, but I have no complaints as they were all great. We played slots in the casino and they weren't very generous with their payouts, but it was still fun. For our anniversary, our DD surprised us by going to guest services & ordering an anniversary package for us - door signs & decorations in our cabin & a bottle of champagne. They mistakenly put up birthday decorations. I told our room steward and he reported it to his manager. The next day the anniversary decorations were up & they credited our DD's account, removing the charge. That was the right thing to do & very nice of them! Conclusion: Can't wait to go back as we all had a BLAST! My DD has discovered that cruising is her favorite type of vacation! There is so much to do that we want to plan a back to back cruise so we can do it all! Read Less
2 Helpful Votes
Sail Date: November 2018
My husband and I went for our 15th wedding anniversary and my 50th birthday. We were put into a disabled balcony room but we're not disabled. We couldn't cool down enough to sleep comfortable at night. There was no tea/coffee ... Read More
My husband and I went for our 15th wedding anniversary and my 50th birthday. We were put into a disabled balcony room but we're not disabled. We couldn't cool down enough to sleep comfortable at night. There was no tea/coffee maker in the room and we were told the ship doesn't have them anymore. Room service was too expensive. The food at the Winjammer/Jade buffet was almost the same every breakfast and lunchtime and was quite boring. Supper in the Michelangelo restaurant was really good and our servers were fantastic. The staff at the excursion desk were not friendly or helpful. The English pub, Hoof & Claw sold nothing that was English. The general store sold 98% of Alcohol and cigarettes only. The ship itself was very nice and we did a lot of walking. The port stops were really good. Overall not too bad but for us we'll go back to Norwegian Cruise lines. Read Less
Sail Date: November 2018
We chose this cruise to see what differences existed between other lines and RC. The ship was huge and a new adventure. However, the "mall" area within was always crowded and noisy. We tried to stay away with the exception of ... Read More
We chose this cruise to see what differences existed between other lines and RC. The ship was huge and a new adventure. However, the "mall" area within was always crowded and noisy. We tried to stay away with the exception of an occasional pizza slice and a game of cards in the pizza area. The sales in the "mall" area were identical to the Saturday Morning Bazaar for low cost and quality clothing and junk. Our balcony and cabin were on deck 8. The attendant was very nice, helpful, punctual and always greeted us cordially. We enjoyed meeting and interacting with her. The buffet was a poor example of somewhere to go for variety and quality. It appeared as though rice, potatoes, vegetables and concoctions were many times heated and reheated for several meals. Traffic patterns were confusing and and attendants were few, allowing items to run out and messy appearances to occur. Children were allowed to help themselves and place the tongs INTO the food item, with handles in the food. Variety was very poor. Seating was very crowded with tables placed too close requiring cooperation between guests to get seated. Window views were spoiled with food remnants on the sill left from previous meals. We became very cautious when selecting food items. Ice water, lemonade and ice tea were always watered down after having sat on the counter with ice melting. Several times we selected a seat by the window with dishes left from the previous guests. We had difficulty gaining the attention of wait staff. We would see wait staff standing and talking together, looking away from us. We had asked for a table for two in the dining room when purchasing the cruise. The first night on board we skipped. The second afternoon, we spoke with dining room personnel to see where our table would be. Sorry, no tables for two available. We were escorted to a table for 6. When we were assisted in the actual seating attempt, the existing guests created a ruckus since they were expecting two friends at their table. We thought to ourselves, let's go to another eating venue. The following night, returning to the dining room, we were seating at a table for 4. Although empty with the exception of ourselves, it was seating NEXT to the table from the previous evenings foolishness. Very uncomfortable and embarrassing. The 3rd day, we were told to come back 5 minutes after opening so that we could be placed at another table. We decided that eating at other venues would be our choice for the rest of the cruise. We did enjoy Johnny Rockets. Although having to pay for hamburgers, sandwiches, fries, ice cream, sodas, etc., we enjoyed the venue. The food was attractive, hot, tasty, the staff attentive. The staff need to be recognized as friendly and prepared for guests. The experience was fun and that was the only venue completely enjoyed. The Ship's Captain was congenial and well spoken. He spoke mostly over the intercom, yet was well understood and interesting to listen to. Good job, Cap! Overall, we enjoyed the places visited and the tranquility of sea views from the balcony. Delightful were the piano bar and especially the guitarist. However, we will NOT visit Royal Caribbean again, nor will we recommend it to others. I might also add that the Royal Caribbean web site is very slow, and not very informative when compared to other lines. Read Less
3 Helpful Votes
Sail Date: November 2018
This cruise was 11/4/2018 - 11/11/2018, out of Galveston Tx. This was our third time on Liberty. Our itinerary was sea day, Cozumel Mexico, Georgetown Grand Cayman, Falmouth Jamaica, and two sea days. Embarkation, for us, was a breeze. ... Read More
This cruise was 11/4/2018 - 11/11/2018, out of Galveston Tx. This was our third time on Liberty. Our itinerary was sea day, Cozumel Mexico, Georgetown Grand Cayman, Falmouth Jamaica, and two sea days. Embarkation, for us, was a breeze. We were priority boarding so there was no wait in line. very quick to board the ship. Disembarkation was as smooth, although we chose to sleep a little later and did not take advantage of priority disembarkation, all went smoothly. Liberty is a little older and in places she showed her age with a little rust here and there and stained carpets,chips and dings, but she is comfortable, attractive and roomy. Our cabin was clean and neat. Our steward Cyril was great. always kept everything neat and stocked. we didnt lack anything. We had breakfast everyday in the Windjammer. The food is good as always and enough variety to not get bored with it. For us lunch was usually pizza, which is very good. We did have Johnny Rockets one day. I was very unimpressed this time as I was the case the only other time I ate there. In my opinion there is nothing special at all about this venue, especially nothing worth an eleven dollar cover charge. Any fast food place like Mc Whatever has better french fries. Also the service was fairly slow for a burger joint. We had dinner in the main dining room every night. The food was 3 1/2 stars at best. The prime rib was good but the steaks were so thin that medium well (we like our steaks medium rare) was the best you could expect and still have it cooked. This steak was barely pink and wasn't even a half inch thick. The shrimp and lobster tail were so overcooked they were hardly chew-able. The service in the main dining room was great. Our waiter, Winston, was attentive and professional, but not hovering. He was available at just the right times, and went out of his way for any special request we had. Our assistant waiter, Carlos, never missed a beat, and took care of us as well as Winston. There was a lot to do on this cruise besides the usual shows and casino. We spent a lot of time at one bar or another doing trivia contests and other short, 30 mins. or so, contests or entertainments and karaoke. We spent a lot of time in the art gallery and at a couple of art auctions. These auctions were entertaining as well as informative. I'm sure it could be boring as well but we liked it. There was an acoustic guitarist playing in the main atrium area who was very good and entertaining as well. He played a wide variety of music and had interesting things to say and stories about the songs he was playing and his musical career. We took beach excursions and water activities on all three ports. One of our excursions, I believe it was Grand Cayman, we went to Stingray City. This is a very good excursion with lots of interaction with the stingrays. You take a boat out to a sandbar where the stingrays are. Waist deep water and warm. Very enjoyable excursion, I recommend this if you like that sort of excursion. Very fun time. The other two ports were beach breaks, we like to sit on the beach and wade in the water and just relax. Overall this cruise was very relaxing and enjoyable, a couple of hiccups but nothing to ruin a vacation. We had great fun and look forward to another cruise in the future. I would recommend this cruise to anyone. Read Less
4 Helpful Votes
Sail Date: October 2018
My husband and I picked this cruise because it was a good deal and sailed during Halloween. Overall, we were very disappointed with our experience. Embarkation: We dropped off our bags and then parked at Cruise Park. Traffic at this ... Read More
My husband and I picked this cruise because it was a good deal and sailed during Halloween. Overall, we were very disappointed with our experience. Embarkation: We dropped off our bags and then parked at Cruise Park. Traffic at this port is an absolute mess. Galveston needs to revamp this area. Also, there were people still debarking while we were trying to embark. Perhaps the ships should arrive in port earlier to help clear up this congestion. The embarkation lunch buffet was so crowded that we ended up eating protein bars we'd brought onboard. Ship Smell: This ship has terrible ventilation. The casino is located on deck 4 midship, but the cigarette smoke smell permeates several nonsmoking areas on decks 3 and 4. For this reason, we were unable to enjoy the Schooner Bar, Boleros, Photo Gallery, and On Air. The aft stairwell also smells like cigarettes. It gets worse the closer you get to deck 4. The forward stairwell sometimes smells like sewage. There is a wraparound exterior walking area on deck 4. The starboard side is supposed to be nonsmoking. However, we encountered a smoker there every single day. When we mentioned this to guest services, we were told to call security if we saw someone smoking. Unfortunately, by the time you reach security, the smoker is already done and back inside. Promenade: Basically, it looks like a mall. When I'm on a cruise, I like a tall atrium with views of the ocean. If I wanted to spend all day at the mall, I would have stayed home. This area was often congested, so we tried to avoid it by walking down cabin hallways. There are 3 decks of cabins with windows facing the promenade. These rooms have to be loud when parties are in full swing. Cabin: Our original cabin was on deck 3. Due to the cigarette smell mentioned earlier, it stunk in our hallway. On Day 1, we mentioned the problem and were given a cabin on deck 8. It was much better. No smells and very quiet. Entertainment: We are not show people. We prefer dancing to live music. The two main bands play country and latin music. Neither of these are our cup of tea, so we did not get to do much dancing. We prefer more versatile bands. The Halloween party was in the promenade. We were able to find a balcony by the elevators on deck 8, so we were able to watch all the costumes without being stuck in the mass of people. Some of the costumes were truly outstanding! Dining: The MDR was really disappointing. We were on Anthem of the Seas a month and a half earlier. We were not impressed by the food selection then. Liberty served the exact same menus. The majority of the starters and desserts were the same every night. The entrees were also very repetitive. They were usually just a protein with a veggie and starch. We did My Time dining and made reservations for every evening at 7pm. Even with the reservations, we always had to wait. I repeatedly told the host that we liked to sit at different sections every night, but they continued to seat us at the exact same table every night. On other cruise lines, we eat in the MDR as much as we possibly can. On this cruise, we got tired of the MDR and began eating our dinners in the Windjammer. There was more variety, and no one rushed us through out meals by bringing out the entrees while we're still working on the appetizers. Room Service: Most mornings, we got the complimentary continental breakfast. The food is fine, and you don't have to fight the buffet crowds. The coffee was sometimes weak. We'd run down to Cafe Promenade to get a better cup of coffee. On port days, room service delivered earlier than the time selected. Mystery Dinner: We did this on the first night. The show was cheesy but entertaining. The food at Giovanni's was not impressive. The price is too much at $79 per person. Olive or Twist: This is the best bar on the ship! It reminds me of the Tamarind Bar found on Holland America. There are many comfy seats and fantastic views of the ocean and the lido deck. We spent many afternoons here. On two port days, they had a $7 martini special from 3pm to 5pm. Great deal! Ports: In Roatan, we booked the Xocolati Chocolate Excursion through RC. It was okay. The chocolate making part was the least interesting part. The walk through the botanical garden offered many more things to see. For Costa Maya, we booked an excursion to the Chacchoben Ruins through Native Choice. It was fantastic! In Cozumel, we just walked around the International Terminal and then got back on the ship. Debarkation: Due to rain, debarkation was stalled. We spent an extra 30 minutes waiting on the ship. We did not clear customs until 11am. Again, it was chaotic because there were hundreds of people arriving while hundreds were still trying to leave. Read Less
Sail Date: October 2018
We chose this cruise because we thought the Galveston departure would be the most convenient and that flights to Houston would be cheaper than flying to Florida. We are not veteran cruisers but have a little bit of experience having ... Read More
We chose this cruise because we thought the Galveston departure would be the most convenient and that flights to Houston would be cheaper than flying to Florida. We are not veteran cruisers but have a little bit of experience having cruised with Royal to Alaska in 2007 and done a Mediterranean cruise with MSC in 2017. Embarkation was a little chaotic. WE arrived early so we could first on the ship but we needn't have done that. We arrived at 1030 and we were supposed to be boarding by 11 but it was well after 12 before we started moving. Needless to say the crowd in embarkation lounge was massive and they started boarding by loyalty class we were pretty late in the game before we were allowed into the line to start the long crawl onto the ship. The ship is so much bigger than anything we had been on and all of the activities available were just amazing. Three different waterslides, the surfing simulator and the rock wall will keep the young and young at heart busy for hours. The dining was good. We ate mostly in the Main dining room in the evening except for one night in which we did the specialty restaurant called chops. We enjoyed the MDR but felt it wasn't as good as we remembered from our 2007 cruise. The night at Chops was exceptional. A few of our lunches were in the MDR as well as we enjoyed each one of those. Breakfast, and a couple of lunches was in the Windjammer buffet. Again, we felt is wasn't as good as it was back in 07 but it was good enough for us. Both my wife and I really enjoyed the made to order omlettes and the ridiculous amount of bacon on offer each morning. The 'included' juice was really a little substandard and thankfully I had a drink package that included real fresh squeezed OJ. Coffee was also mediocre but we were able to get great coffee down at Promenade Cafe so that made up for it. The show were a mixed bag for we enjoyed some and others no so much. However, the ice show was utterly spectacular. I enjoyed it so much that I went and watched a repeat performance later in the week. Our Aft balcony cabin was great. The balcony was massive and if you get a chance to get an aft balcony jump on it they are definitely worth it. All the staff that we encountered was were friendly and efficient and the waiter, asst. waiter in the MDR who served us each night and our cabin steward were fantastic! We did self-debarkation and felt like we were moving pretty fast until we got to customs and then everything slowed to a crawl. Luck of the draw would put us in the line that seemed to have the slowest CBP agent in history. I'd give it an overall of 5 stars except we felt like food quality was slightly diminished since 07 cruise. Hence my 4 star rating. Otherwise everything was perfect and we had a great time and now have more cruises booked in our future. Read Less
4 Helpful Votes
Sail Date: October 2018
This is my second time on the Western Caribbean cruise period first time on Liberty of the Seas. I picked this boat because it was similar to Freedom of the Seas which was a great experience. The amount of people on this boat was perfect ... Read More
This is my second time on the Western Caribbean cruise period first time on Liberty of the Seas. I picked this boat because it was similar to Freedom of the Seas which was a great experience. The amount of people on this boat was perfect for me. I like that we didn't have to reserve the shows and there was enough to do to keep us busy. Usually loading the boat is easy and fast but in our case there was a delay because of a passenger coming off and an unplanned screening of luggage. But we got on the boat in time for a great lunch and relax by the pool. The weather was wonderful even though it was late October early November. I love this dining room so much more beautiful than the Oasis Dining Room. We went on the water slides and they were really fun. The shows were very entertaining and the crowds were manageable. Cruise director was very funny. Not many sales in the Promenade as I have seen in the past. The majority of people were from Texas and it was a very quiet subdued retirement crowd which was fine with me as I am a retirement person. This is not a cruise for party central people who are looking for a rocking loud party atmosphere. Read Less
1 Helpful Vote
Sail Date: October 2018
My parents chose this cruise last year and I decided to join them. I booked the cruise in February. Royal Caribbean was professional and communicated well as always. We have never cruised out of Galveston and will never again. I ... Read More
My parents chose this cruise last year and I decided to join them. I booked the cruise in February. Royal Caribbean was professional and communicated well as always. We have never cruised out of Galveston and will never again. I was at a complete loss as to why the process to get to the terminal was so confusing/complicated. Taking the ferry to the island was pleasant. But once on the island, there is limited signage and bumper to bumper traffic. As the port sends out at least three ships a week, I would have thought they could do a better job of directing people efficiently. We chose to park at the terminal and reserved a space at Parking Lot B (FYI, they want you to download a confirmation page. We just showed them the reservation number on our phone and were good to go). Transportation to and from the parking lot was pleasant and efficient. Their was no wait for buses either at the lot or the terminal after the cruise. Once in the terminal, we were in Royal Caribbean's capable hands and things went smoothly. Day One: We were on the ship around 1pm. We chose to avoid the chaos of Windjammer and found seats at the Schooner Bar (turned out we would be spending a lot of time there). It was pleasant and we were able to play games and socialize. We later walked the public areas of the ship to get acquainted with the layout. The layout on this ship is a effortless to navigate. They have the three dining rooms at one end of the ship (no galley taking up floor space in the middle of the ship). Their is a promenade that truly looks and feels like a city street. In addition to stores and next cruise office, they had a pizza joint and café that offered easy alternatives to Windjammer for breakfast, lunch, or even a snack. We ate dinner in the main dining hall. Jeffery was super friendly and attentive. Day Two: Sea day. I think every cruise needs a few of these. I was impressed how a ship with 4000 people could feel so spacious. Spent much of the day in the adult pool in the Solarium. There were a few others there but the pool was never overly crowded. There are two hot tubs on either side of the ship that look out over the ocean with a similar feel to an infinity pool. Enjoyed pizza for lunch and ate again in the main dining room. Day Three: Another Sea Day! Much like the first day, I spent time in the pool, playing games with family, trivia in the Schooner Bar, and reading on the deck. The staff were friendly and attentive without being intrusive. Day Four: I chose the Maya Key excursion in Honduras. I have always been able to find nice comfortable beaches in the Bahamas but have never been successful in west Caribbean. Until this excursion. We exited the boat at 800 and were on a Tender by 830. The island was only five minutes away (a real bonus). Maya Key is beautiful. There is a animal preserve complete with animal encounters (included in the price of the excursion). There are 'replica' Mayan ruins (though many of the stones are from actual ruins). And the beach was everything you want: sandy and warm water. They limit the people that can come to the island. I was concerned because I had read reviews that suggested it got crowded. That was not my experience. The lunch (also included) was coconut rice/beans (yummy), banana chips (really yummy), chicken/fish/salad (I didn't try these). They had water/tea available and a cash bar. There is the option to place valuables in the lockers. I did not feel unsafe leaving my stuff on the chair on the beach. I saw others go snorkeling and use canoes. Truly the BEST EXCURSION I have ever been on. Day Five: Starfish Island. Once again, you leave the boat on a boat and ride over to the island. It is further away (about 15 minute ride). Please make note that getting on and off the tender at the island requires a rather large step down and up. I saw them having to physically aid several people to overcome this step. Starfish Island is smaller but again did not feel crowded. The swimming/snorkeling area was also smaller. While, I didn't love this excursion~any day at the beach is a good day. They served a lunch but I didn't see it because I spent the day in the water. There was a water park available for an additional fee. The children looked like they were having fun. There were canoes and umbrellas for rent. Another caution: there is literally no natural shade on this island and only three small shaded tables. Day Six: Cozumel. What is there to say. It's Cozumel: trinkets and bars. I got off briefly but didn't like the crowds so spent the day in the pool. (Have I mentioned how much I liked the pool?) This was a formal night so I ate in the Windjammer, they had very good steak available and I didn't have to dress up. Day 7: Sea Day. This was a relaxing day~actually, I was just exhausted and didn't have the energy to do much. FYI~sushi in the Windjammer at dinner. I spent time there playing games and indulged. There was a Q&A with the Captain and other officers in the Star Lounge. Completely worth the time. Best On Ship experiences: pool, trivia at Schooners bar (shout out to Lorenzo and Michael). Ezra greeted us in the morning at the Windjammer and was delightful. Chang was pleasant and helpful (Windjammer). There were several options available on the ship in which I didn't participate: shows, ice skating (didn't want to see medical), rockclimbing (again, not interested in visiting medical), water park that looked amazing, and art auction. However, comments from other passengers indicated that these activities were excellent. Getting off the ship: Another nightmare. I don't believe this is RC's fault. The staff seemed genuinely distressed by what was happening as well. We had chosen self-assist and were supposed to be off the ship by 815. We did not leave the ship until almost 10 am. I find complaining about any aspect of a cruise ridiculous because I really believe that your cruise experience is what you make of it and depends on your attitude. If I had any suggestions that might make the experience better, it would be these: 1) stop asking me to make sure I fill out the review and put 10's. If you create that kind of pressure on your staff of 10 is the only acceptable option, then make it a yes/no and not a scale. 2) Pizza should be available for breakfast (just saying). 3) The carts being in the hallway all day, everyday was annoying and unsightly. Since, I don't actually spend time there, so it was not too big an issue. However, I have cruised enough to know this doesn't happen on other cruise ships. 4) At the towel folding demonstration--give us towels and let us participate. 5) Use your vast influence to fix the issues at the Galveston Terminal. Fortunately, I can cruise out of another port and will. This would be a make or break for me in future decisions. Read Less
3 Helpful Votes
Sail Date: October 2018
We have been on 40 cruises, many with RC and the Liberty of the Seas was by far the worst ship ever. Says it was refurbished in 2016 but you would never know it. Carpets were dirty, chairs all over, especially in the main dining room ... Read More
We have been on 40 cruises, many with RC and the Liberty of the Seas was by far the worst ship ever. Says it was refurbished in 2016 but you would never know it. Carpets were dirty, chairs all over, especially in the main dining room were stained, ripped and dirty, we did not even want to sit on them. The bed was so hard, 4 days after getting off the ship we still have back aches. RC has eliminated all little things, no midnight buffets, no entertainment in the main promenade or different levels, no specialty cooks at the main buffet, Food was overall terrible. We were forced to eat in the specialty restaurants at a cost of $175. to us. We are seniors and did not expect to pay this additional money. We have another cruise booked for Nov 2019, tried to cancel but RC wants $100. pp to cancel ONE YEAR IN ADVANCE, We spoke with several supervisors but they would not budge on this. Guess we will be forced to go on this next cruise that cost us plenty. Read Less
3 Helpful Votes
Sail Date: October 2018
I have cruised with RCCL many times and am a Diamond Crown and Anchor member. I travelled with my sister and 3 others in three side-by-side cabins. My sister and I had done this same sailing a few years ago and had a great experience ... Read More
I have cruised with RCCL many times and am a Diamond Crown and Anchor member. I travelled with my sister and 3 others in three side-by-side cabins. My sister and I had done this same sailing a few years ago and had a great experience overall. Overall, the ship was clean and well kept. Our cabins were facing the Promenade and were a lot of fun to people watch from. The downside was the afternoon music was awfully loud in our cabins, making napping difficult. Our cabin steward, Alfina was so great. Always friendly and took very good care of us. We chose the My Time Dining option and had a set reservation for 7pm. It worked out very well as we met for breakfast and dinner but went our separate ways otherwise. Adrian, Henri and Yan were terrific. Their level of service was beyond what I am accustomed to on RCCL. The food was good, but not fantastic. We did the Chef's Table one night and were totally wowed! I must say the Windjammer was chaotic and uninspiring overall. Dining room breakfast was much more satisfying. We enjoyed the Boogie Nights production as well as one of the ice shows. My sister and friend liked the comic and the honeymooners game show. The boys had a great time drinking and dancing. We dresses up for 70s night and really had a great time. Who could not like a conga line with the Village People? In Roatan, we booked on our own with Daniel Johnson sloth and Monkey sanctuary. The five of us had a private drive! Ann did a fantastic job driving around the island and showing us the sights. The highligh of course was being able to hold a sloth and be in a cage with monkeys. So cool. We ended the after noon at a private beach with lunch on a beach front veranda and time to walk in the surf and even swim for a bit. Unfortunately, Belize and Cozumel were not as smooth. We booked tours through the ship and were actually pretty disappointed. Before booking tours in Belize, we spoke to the Shore Excursion staff and verified the two tours we chose, City tour and Rum tasting, were actually different and covered different areas. We were pretty upset when the morning City Tour stopped at the Rum factory. And guess what? The afternoon Rum Tasting tour covered the same info and exact same drive as the morning tour. The only difference was a chance to view the "museum" at the Rum factory and taste several different ages of Rum. On to Cozumel and disappointment #2. ON our prior trip, the radio headsets didn't work and my sister heard none of the narrative. When speaking with Shore Excursions, we were assured they had new equipment and did the tours with tablets. In truth, there were tablets distributed at the port and collected upon arrival at Chichen Itza. Totally not used to their potential. They trotted out the worn radio sets only to discover the batteries were all dead because they had not been turned off the last time used. So again, my sister did not get to here the narrative and actually she and about half the group dropped out about a third of the way along. Last but not least, the Photos. As we had three cabins, we wanted to use all three cabin numbers so we could see all the photos without having everyone present. We were told by numerous photographers that only one number was need as they used face recognition and we would be able to access all the pictures. Silly us, we believed them. Last night on boad, we go down to purchase our pictures. There different pics on alll threerooms and we wanted somefrom each, We were then informed that we would have to buy THREE different packages, one for each room. Those packages start at $150/10 pictures. We complained to the managed=r who was a rude little jack @##. I took my free picture and walked away. Ultimately after we all calmed down, my sister's friend talked us in to one 10 picture package and 3 prints from the cabins. We did not travel with children but the adults had a good time on the slides! Would I go again? I'm not sure. This was very disappointing in many ways. I will be exploring other options for sure. Read Less
3 Helpful Votes
Sail Date: October 2018
Just off Liberty, our first RCCL cruise but this was our 27th cruise over 6 cruise lines (mostly Celebrity and Princess). WE felt the MDR food was at the bottom of all we have experienced on any of the other lines. The presentation was ... Read More
Just off Liberty, our first RCCL cruise but this was our 27th cruise over 6 cruise lines (mostly Celebrity and Princess). WE felt the MDR food was at the bottom of all we have experienced on any of the other lines. The presentation was nice but the food, especially beef dishes, were very poor. Windjammer buffet was acceptable but still in the lower tier compared to CEL,PCL, and HAL. We tried Chops and I had the fillet which was very tender but lacking in much taste. Don't know how to take the taste out of beef but they managed to do it. One thing I found very concerning was that virtually every crew member we met emphasized that we should fill out the RCCL survey but in no case rate anything less than a 10 (excellent). I even asked the waiter if I rated the service as great but only rated the food as poor would it hurt him. He replied it would even tho it was out of his control. No surprise the last 2 questions on the RCCL survey was "did anyone request you rate the survey high" and "who requested it". It seems to me that management wants high ratings but is not really interested in improvement. Read Less
Sail Date: October 2018
Live close to Galveston so it was easy to get to the port. The embarkation process was quick and easy. Disembarkation was another story. There was some sort of delay so it took an extra two hours to get off the ship. It was total ... Read More
Live close to Galveston so it was easy to get to the port. The embarkation process was quick and easy. Disembarkation was another story. There was some sort of delay so it took an extra two hours to get off the ship. It was total chaos. The food on the ship was very good. We ate at Chop's one night and at Giovanni's two nights. The gnocchi at Giovanni's was outstanding! Our waiters in the main dining room were Calvert and Oral, and they did a great job! Loved the waiter in Giovanni's! The food in the Windjammer was pretty good for a buffet. Our cabin attendant was excellent. The trivia quizzes in the Schoonar Bar were fun. Enjoyed the casino. The special drinks for each day of the cruise were fun. Enjoyed the excursions we booked. They were all through Royal Caribbean. The ship has many shops, but the jewelry one was too expensive. Read Less
Liberty of the Seas Ratings
Category Editor Member
Cabins 4.0 4.4
Dining 3.5 4.0
Entertainment 3.5 4.1
Public Rooms 4.0 4.4
Fitness Recreation 4.5 4.3
Family 4.5 4.3
Shore Excursion 4.0 3.9
Enrichment 3.5 3.7
Service 3.5 4.3
Value For Money 4.0 3.9
Rates 4.0 4.1

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