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2 Helpful Votes
Sail Date: August 2019
Was on the Millennium in Japan last September which left a bad impression of Celebrity. Ship was not in the best of shape and was due for refurbishment in early 2019. Things didn't go well on the cruise, seems like the Millennium ... Read More
Was on the Millennium in Japan last September which left a bad impression of Celebrity. Ship was not in the best of shape and was due for refurbishment in early 2019. Things didn't go well on the cruise, seems like the Millennium didn't have the A team. Due to missed ports of calls we were given almost $300 each credit on a future cruise. Price was right so we decided to try the Equinox out of Fort Lauderdale. Wow, talk about night and day difference. My whole perception of Celebrity has changed. My wife and I flew into Fort Lauderdale from Los Angeles the night before and stayed at Hampton Inn by the airport. Next morning we left hotel at 10 am by taxi which cost less than $15 for ride to the redesigned Celebrity cruise terminal 25. Hampton Inn wanted $10 per person for shuttle ride at 10:30 am. Since there was two of us, taxi was cheaper and we didn't have to deal with a crowded shuttle. 10 minutes later we arrived at the terminal. The driver took our bags out of the trunk and a porter was waiting curbside to take our luggage. The porter also had bag tags handy but we didn't need them as we already had our own tags. We walked into the terminal and was directed to a Celebrity agent whom checked us in and took our picture. We were told the keys would be at our cabin and to wait in the lounge until boarding. Since Celebrity is owned by Royal Caribbean, and we are diamond level on Royal Caribbean, our status transferred to Elite on Celebrity. Except for embarkation day, we went to Captains club happy hour at Sky Lounge every evening for free drinks and hors douvres than would go to dinner at our main dining time of 5:45. Shows were at 7 pm and 9 pm. Elysium show by ship dancers and acrobats is outstanding. Other nightly shows featured comedians Darreyl Joice and Jeff Nesse, both were excellent. We did not eat at specialty restaurants as we prefer main dining which offered something different every night but also had classic items such as shrimp cocktail, escargot, salmon, chicken and New York steak and you can get as much as you like. There is a hot glass studio on deck 15 where for a fee you can make something similar to available samples. We chose to make flowers. Cost $59 each. Best to register online before getting on ship to get best times. We could not get a slot on sail days because we did not preregister. We did not go on any shore excursions as we have been to these ports before. The Equinox does not have all the toys such as slides, wave rider, rock climbing wall, etc. We prefer this type of ship since we do not care for the toys and prefer more emphasis on service and elite benefits. Embarkation was painless. We left ship at 8:15 am and did not have to wait in a line. As we did not have anything to declare we exited through "nothing to declare" line, we didn't even have to show our identification to customs. Taxi fare to airport is $16 which is a fixed fare between cruise port and airport. Read Less
Sail Date: August 2019
hi we chose this cruise due to sail date and suite cabin option which included drink and tips. We have normally sailed with RCL so was good to hear membership was transferrable. We had a lovely spacious suite at back of boat very large ... Read More
hi we chose this cruise due to sail date and suite cabin option which included drink and tips. We have normally sailed with RCL so was good to hear membership was transferrable. We had a lovely spacious suite at back of boat very large balcony, bathroom good size also, not sure if room had been upgraded but all was good. Suite pool deck was fab very clean, quiet and comfy although service could be improved, appeared to be more their junior staff here. We did not utilise retreat lounge bar really last day as had drink package etc but again was lovely , nice bar free drinks, snacks etc again very quiet. A lot of areas had been refurbished so were very nice and stylish, loads of nice bars, live music, shows very good especially comedians, night life lot quieter than on RCL but enough for us. We went to murano which was very good staff excellent, as our anniversary we were given lovely cards, champagne and cake , butler i think organized.we also ate in blu more that our lumiere restaurant due to choice and atmosphere, although suite class restaurant food was excellent again just a little quiet at times, we also ate one night in main restaurant but preferred others but again no real issues. Food excellent, drinks eckennet, buffer even ok although a lot busier. Port stops good bar costa maya which was really just a nice walk around port with shops and bars, but enjoyed getting off ship and having a walk about. We didn't use gym or spa but did visit and looked good spec, pool area always busy but we didn't use this area, sun set bar at back of ship one of our favourites and world class bar, all staff very pleasant and quality very good would sail again on this ship and with celebrity. Read Less
1 Helpful Vote
Sail Date: August 2019
We have just returned from a great week on the Equinox. This was our 12th Celebrity Cruise and 20+ overall. This ship is in excellent condition and very beautiful in all the public areas. This was our first time in a suite and we ... Read More
We have just returned from a great week on the Equinox. This was our 12th Celebrity Cruise and 20+ overall. This ship is in excellent condition and very beautiful in all the public areas. This was our first time in a suite and we both agree the experience was amazing. The retreat sundeck and the lounge were both great experiences as well as eating in Luminae. We never really figured out what the Butler was there for and ended up utilizing him very little. As an Elite Celebrity guest we both agree that the suite experience was great but that overall, Celebrity is just better at customer service then other lines. We enjoyed Michele Redding the guitarist and would typically end up heading to where he was to enjoy the music and views of the ocean. We both agree, that the ship never seemed to be crazy busy even in the Oceanview Cafe? Ports: San Juan- Just ok, been there before and getting in at 3;30 leave very little time to do very mush except walk around the town and shop. St. Thomas- Rented a Jeep and went to Hull Bay and then to Brewers Bay. Both were very nice and much less crowded! Tortola- Book an excursion to Virgin Gorda- This really is a must while in the area. It is a beautiful island. All of them are in various stages of recovery but still beautiful places to visit. Upon leaving Tortola make sure to be up top as you sail through the Drake Channel - very picturesque. Nassau- stayed on board. It rained but this place is really a poor choice for Celebrity. Wish they would head elsewhere like Key West?? We will for sure be back on the Equinox and Celebrity Cruises Read Less
4 Helpful Votes
Sail Date: August 2019
Where do I begin? This by far has been the most wonderful vacation we ever did. The crew on the Equinox is outstanding! We upgraded to concerige class. The embarkation was easy, nice lunch in the dining area. Snacks brought to our ... Read More
Where do I begin? This by far has been the most wonderful vacation we ever did. The crew on the Equinox is outstanding! We upgraded to concerige class. The embarkation was easy, nice lunch in the dining area. Snacks brought to our stateroom every afternoon. Our state room attendant Edy was friendly and made our stay special. You have to go to the martini bar and visit Putu who does his Cocktail moves and the rest of the martini bar crew. They really made our trip unforgettable! We never went to any other bar once we saw met this crew. I completely understand why the Equinox is rated #1 for so long. Amazing! The food, the decor, the personality and attitudes were top notch. Disembarkation was smooth and fast. We have been told that starting our first cruise with Celebrity Equinox was setting the bar high and spoiling ourselves. We truly believe this was true. Again amazing! When you stop by the martini bar tell Putu we said hi! Read Less
4 Helpful Votes
Sail Date: August 2019
We are an engaged couple (male 31; female 28; both military veterans) and took our first cruise on Celebrity Equinox. We chose Aquaclass for the spa access and after reading great reviews about the exclusive restaurant, Blu. We typically ... Read More
We are an engaged couple (male 31; female 28; both military veterans) and took our first cruise on Celebrity Equinox. We chose Aquaclass for the spa access and after reading great reviews about the exclusive restaurant, Blu. We typically travel "well," and this was truly one of our best experiences to date. We generally like low-key relaxing atmospheres with friendly people, but definitely still enjoy having drinks and such. This cruise matched our lifestyle to a T. EMBARKATION: We showed up towards the end (had a late brunch with a family member in Ft Lauderdale) so almost no one was there. Super easy and got on the ship without issue and in less than 5 minutes. CABIN: We were in Cabin 1630 and had a balcony. We thought it was perfect. Bigger than expected and very comfortable bed/sheets. SHIP: Overall (and we have nothing to compare it to), we thought the ship was great. It's not so big that it's overwhelming, but small enough where you can get anywhere quickly. Elevators usually worked fine. Great decor and seemed fairly updated. The only minor critique would be that the pools are very small (and the hot tubs even smaller), but again not sure if this is typical because we have nothing to compare to. *DINING*: This is really where our praise lies. Blu restaurant was absolutely amazing. Between the quality of food and the STELLAR service from Putu and his team, our expectations were shattered. It was so good that it has made me realize most of the US-based service industry is full of whiny grouchy servers and restaurants that charge astronomical prices simply because they can. We stayed in Miami for a few days after the cruise and every restaurant was terrible following our experience in Blu. Note that you need to stay in Aquaclass to have access, but it's really not that much more expensive and definitely worth the extra cost. I would recommend googling the Blu menus, as they have some really interesting choices. Also, the sky is the limit (meaning you can order as much as you want). We were especially happy with their allergy-friendliness (fiancee has celiac). The chef prepared anything she wanted and checked with her as to what she would like for the following evening. I cannot say enough great things about Blu, both for the quality of food and outstanding friendly service. We tipped extra at the end. SERVICE: In addition to the great service in Blu, I should also mention our awesome stateroom attendant, Gede. If he is the standard for the rest of the ship, then no reasonable person could ever lodge a serious complaint about anything. We wanted for nothing and felt like it was personalized service even though he had several other rooms each day. We also tipped extra for his great service. As for the rest of the ship, everyone is so friendly and welcoming (even if this is a show, they do a great job; fake it til you make it!). From the bartenders to greeters, 5-star all around. PORTS/EXCURSIONS: (all excursions booked online for a discount through the ship ahead of the cruise) - Puerto Rico: we did a self-guided tour of the old fort. Cool place to see, but not much else to do around there - St Thomas: did the catamaran excursion to St John and snorkeling. Great time and highly recommended. They also include a LOT of free drinks on the way back. - Tortola: we did the Escape to Jost Van Dyke and HIGHLY recommend it. White Bay Beach is the nicest beach I have ever seen in the world (and I have been to over 30 countries). Also basic lunch included and a drink. We ended up walking to another beach bar for more privacy and drinks. - Bahamas (Nassau): unfortunately, this was the only port it rained (early formation of Dorian) and our excursion to Pearl Island was cancelled. Ended up taking a cab to Atlantis with another couple and having quite a few drinks at a beach bar. Still a great time. SPA: Spa access is a great included feature of Aquaclass. The steam room, heated tile beds overlooking the water, and aromatherapy rooms were an awesome daily experience. OVERALL: The food in Blu and the stellar service from Putu's team and our stateroom attendant, as well as the general relaxing atmosphere of the ship, are what made our first cruise such a great experience. We met several experienced cruisers who told us that Celebrity is by far the best non-luxury line (we plan to test out those lines in a few years). We are excited to book our next cruise with Celebrity, perhaps on the Edge after seeing an ad for it on board. We also felt that the trip was a great value for our money, especially for what was included in Aquaclass. We overheard a few other couples saying that their MDR experiences were not that great. We signed up for the Captain's Club and plan to be back asap. Read Less
6 Helpful Votes
Sail Date: August 2019
We chose aqua to celebrate our 20th anniversary and were very pleased! Blu food was universally excellent as were the servers, though they seemed a little in the weeds at peak times. The Persian gardens were immaculately clean. We ... Read More
We chose aqua to celebrate our 20th anniversary and were very pleased! Blu food was universally excellent as were the servers, though they seemed a little in the weeds at peak times. The Persian gardens were immaculately clean. We spent at least an hour a day here and it was nearly deserted each time. Do not understand why more don’t use this feature! Sushi on Five was amazing - we ate there twice and loved it each time. Le petit chef, however, was not worth the investment. Long meal, over cooked steak and a truly terrible dessert (Macha cake). First 2 courses were excellent however. Buffet - Indian was quite good as was the homemade guacamole. Otherwise was fine. We had just one production show for the week -Life. This show was amazing!! The aerialists were unbelievable and 2 of the singers were awe inspiring - and the others were excellent too. We enjoyed trivia daily and it was excellent. We also did a few of the game shows in the evening and each was well attended and a lot of laughs. Our only celebrity shorex was discover scuba on grand cayman. The excursion itself was excellent but the meetup was chaotic, hot and ran quite late. Embark and debate were quickest we’ve ever had - super easy and smooth. We’d recommend this cruise to anyone. We had a blast on this cruise and really reconnected. Read Less
6 Helpful Votes
Sail Date: August 2019
This was our third sail on Celebrity and overall we had a great time. DISCLAIMER: We're going to point out a few things Celebrity can do better, but do not let it discourage you from taking this cruise on the Equinox. Celebrity is our ... Read More
This was our third sail on Celebrity and overall we had a great time. DISCLAIMER: We're going to point out a few things Celebrity can do better, but do not let it discourage you from taking this cruise on the Equinox. Celebrity is our favorite cruise line and we had an absolutely fantastic vacation! The most helpful part of our experience was talking to other Cruise Critic members! Go to the Meet and Mingle! Talk to people. You will learn so much. We flew in to Fort Lauderdale the day before sailing and stayed at the Hyatt Place. Nice room, noisy lobby, within walking distance of several restaurants. We walked to Gregorio's, an informal Italian eatery. It was marvelous. The hotel had a shuttle, but we did not use it. We went straight to the valet, and in two shakes we were in a van with another couple and on our way to the Equinox. Embarkation was AMAZING. We love Celebrity's online check-in. We showed our Xpress Pass boarding passes and walked on at 11:00 a.m.! I strongly advise you to download the Celebrity app for your smart phone. You will not even need the paper copies of your Sea Pass, as you can access them from the app. The app also has interactive deck maps, a handy personalized schedule, a way to view your Xpress Pass account, and the ability to book reservations at specialty restaurants. We went directly to our cabin (a great aft facing Concierge room) and dropped off our hand luggage, and stowed some things in our safe. It looked like our cabin wasn't exactly ready, so we went for some lunch in the Oceanview Cafe. We found out later that the security team thought the contents of our safe belonged to disembarking passengers, and raced all of it to the cruise port -- but then figured out we had just checked in. We felt bad about it, but were impressed with their thoroughness. Before embarkation we had purchased the soda package. We had done the math 10 different ways and could just not see how we would drink $59 worth of sodas and alcohol per day. During our first lunch, Evan in the Oceanview gave us a deal: 50% off our second Classic Drink Package. That tipped the numbers in our favor, and we did it. Although he was very busy, Evan patiently explained the program and answered all our questions. Our overall impression of the Equinox? A spotless, well-run ship with a happy crew. We cannot recall one single time in which a crew member was less than cheerfully helpful. Even if they had answered the same question many times that day, crew members were always glad to share their knowledge. We were less than pleased with the excursions, but more on that later. Abdul, our room steward worked tirelessly to see that our cabin was made up to our wishes. We certainly appreciated his efforts and small touches. We booked a Sunset Veranda (SV) concierge class cabin. After many cruises, we knew this was the level we wanted, and were not disappointed. We had a large family in the corner suite next to us, and were worried at first about the noise they would make, but except for a little good-natured giggling each afternoon before dinner, we had no problems. Dining experiences aboard the Equinox are plentiful and varied. We ended up eating all our breakfasts in the Oceanview Cafe. Good food, good variety. Helpful staff. I must make a special note of the "Toast Guy". He was by far the most cheerful member of the crew and I enjoyed chatting with him while waiting for, "the best toast on the ship" each morning. Lunch at the Oceanview was hit and miss. The key to a good experience was arriving early. On one port day many passengers arrived back on board about 2:30 and it seemed all of them headed for the Oceanview, only the Oceanview was getting ready to switch to dinner, and there were very limited choices and even fewer seats. It's not like this is a surprise to Celebrity: This must happen each time at that port. A true disappointment on the Equinox was the lack of sugar-free desserts. I know his sounds awfully petty, but on our last cruise (Royal Caribbean Brilliance of the Seas) we had many sugar-free choices each day. Celebrity, you need to up your game! You know the average age of your cruisers, and that they will appreciate these choices. One dessert on the buffet was labeled, "no sugar added" but after one bite, we were positive it had sugar. We both have to be very careful about added sugar, and were sad that we had to be on guard for the rest of the cruise. If you need a couple to be on a sugar-free taste-testing panel, we're your team! This is not a reason not to cruise on the Equinox, but as my husband said, in this day and age there should be many more choices available than just the sugar-free jello on some days. Dinner for us was in the Silhouette Main Dining Room each night. This was a planned decision, and it worked well for us. We asked for a two-person table, but when we booked none were available. We were seated at a ten-person table, in the farthest left hand section of the Silhouette. At first I was very disappointed. It was like getting put at the kid's table at Thanksgiving. On the second day we left a little early to get to the show, and saw how shockingly close the tables were in the main section of the dining room. From then on we appreciated our quiet little corner. We found it strange that everyone at our table had an aft-facing cabin and that we all had Abdul as our steward. We hope someone can explain this thinking to us. Overall, we enjoyed the food at the Silhouette. We had a great waiter. The sommelier started off slow, but grew to know our tastes. The appetizers were very good. The entrees were pretty good except for one very tough steak Diane on the second night. We did eat at two of the specialty dining restaurants. Once for lunch at Sushi on 5. Meh. We have a great sushi restaurant here in our hometown and it was nothing extraordinary. The other time was for a "Progressive Lunch" at the Tuscan. It. Was. Fabulous! We will do this again. Most frustrating was the wait to get a drink at a bar counter. Several times it was approaching 15-20 minutes. With that number of people and the number of staff, it's just, well, inexcusable. They know when, where, and how much people drink. Get it together, Celebrity. A personal request is maybe stock some diet tonic water. We really enjoyed the main evening shows. The production was of a higher quality than we have seen on any other cruise. We had so much fun at the Silent Disco nights and wished they had them every night. Cruise Director Maarten put on one heck of a party for the final cruise of his contract. So much fun! We were a little disappointed in the number of music choices around the ship, such as combos or quartets. We booked all our excursions through Celebrity. Okay, Celebrity, we think we know why you are so vague in your online descriptions of your excursions. If an excursion doesn't work out, you can claim that a third party had control of it. But in the end, it comes back on your reputation. We have a few limitations, and frankly felt we had to settle when it came to excursions. We did not book an excursion in San Juan because of the riots the week before. We went on the Kayak, Hike, and Snorkel in St. Thomas. It was crowded, a bit unorganized, and across the bay from a garbage dump. In Tortola we went on a beautiful beach day, but the hike between the two beaches was much more strenuous than described. Lots of bending through caves, etc. You must be very physically fit to be able to do it. In the end was it worth it? My husband and I disagree. It was the most beautiful beach we have ever seen (and we've seen a lot), but the hiking part of it let me down. My husband believes that the excursion was worth it, and not to be missed. We did it because we paid for it and we weren't sure we'd ever be back, but it will reflect on the way we look at --and trust-- excursions with Celebrity. In Nassau we took the Sea and Sea tour. The tender out to the glass sided submarine included a narrated tour past some stars' homes and villas. It was interesting. The submarine was better than one we had been on before. But the bus ride up to the fake straw market and fort was cheesy. It was not worth the $80 we paid. Departure. Ugh. While on the ship we bought the "Post Cruise Pier to Airport Transfer". We knew we would have to grab our luggage with the help of a porter to get to the bus. The bus ride itself was $16 each and we felt at the time that it was a bargain. Oh no. Once off the ship we headed to the bus. At no time during the purchase on ship did anyone at the guest relations desk tell us to KEEP OUR RECEIPT! Guess what, at the bus, they demanded our receipt before they would let us on. And when I said demanded, I mean it. The bus personnel did not give a rat's ass if we missed our flight or not, but they were not letting us on without proof of payment. We even had specially numbered tags on our bags that showed we had purchased the transfer. Finally I scrambled to dig in our Celebrity app and found our purchases (another reason to get the app!) and she accepted it. Just after we got on, the bus lady argued loudly with a man in a wheelchair who also did not have his receipt. It would have been a scary experience if I could not have found it and we had missed our plane. One of the bus personnel just sat in a luggage cart staring at her phone instead of trying to help us. What a shocking difference between Celebrity and this company. A special warning about the Fort Lauderdale Airport. We had someone on the ship tell us that you cannot check your bags more than two hours before your flight. We did not believe her, as we have never in over the 100 flights we have taken ever ran into anything like this. But when we got to the airport it was true. We had to literally sit on our luggage with hundreds of others for two hours until we could check in. Absolutely ridiculous. You can check your luggage all the way to your final destination from the ship for $25 per person. DO IT! It is the best bargain on the ship. Then take a cab to lunch and then to the airport. Learn from our experience. In all once you cruise with Celebrity you will not go back to lesser lines like Carnival ever again. This is beautiful ship with an outstanding crew. Go out of you way to sail on her! Read Less
4 Helpful Votes
Sail Date: August 2019
Background: this was our 6th cruise. 3rd on Celebrity (and 3rd on Equinox). We also sailed Royal Caribbean and Princess. We are a couple in our late 40s. Overall: we always had a preference for Celebrity. We like their "simple ... Read More
Background: this was our 6th cruise. 3rd on Celebrity (and 3rd on Equinox). We also sailed Royal Caribbean and Princess. We are a couple in our late 40s. Overall: we always had a preference for Celebrity. We like their "simple chic" atmosphere and the efforts to offer high quality service. We know there is not as much activities and features as other cruise lines and ships, but this is what we are looking for. A quiet high quality vacation. And this is what the Equinox has always delivered for us. This 3rd cruise on that ship was the best. The service, the food and the overall vibe were perfect for us. We were on the Equinox last December. To be totally honest, the "Revolution" is barely visible. The hull was painted blue (find it nice), a few public venues have been updated, the stateroom locks are now RFID based and the signage font has been modified. A small evolution is more representative of the changes, not a revolution. But it did not matter to us as the Equinox was still in good shape last December and they keep maintaining it very well. Stateroom Attendant : Iis was our room attendant. She was wonderful. So efficient, polite and genuinely caring. We would always see her smiling. She quickly understood our preferences, our little requests and our activity patterns. Such that the room was always in grate shape when we came back and stocked to our liking. We really appreciated the fact that Iis was so efficient, but not always roaming around our room. One of the best attendant we had. Food : We dined 6 nights at the MDR. We had gone for Anytime Dining. Never waited more than 3 min (but we had made reservations before hand in the Celebrity App prior to departure). We always appreciated the MDR and this cruise was no different. Actually we found that the food was a notch above what we had in December (and we thought that the December food was great). We were super lucky as we were assigned the same waiter we had in December: Duarte. He is THE best waiter we ever had. He is so attentive, efficient, polite, knowledgeable and always with a smile. He quickly understood our taste and proposed great combinations. His service makes the MDR experience even better. Even though the menu was essentially the same as our December cruise we had some of the same choices and also tried some new items. It did not feel like a repeat to us and we fully enjoyed the meals. Martinez was our assistant waiter. He made a great team with Duarte. He was also always smiling and he worked almost like a ninja. Fast in filling up glasses before we would ask and almost working in the shadows. The MDR hostess was Mariana. Such a lovely hostess. Some nights were very busy and you she would managed to still treat you like royalty as if there was no one else around. Always keeping her cool laughing and smiling. We also tried for the first time Murano. It was a very nice experience. We had a combination of Chateaubriand and Lobster. The lobster is table side prepared and was soooooo good. The Chateaubriand was also delicious, but I found my wife’s beef Wellington at the MDR to be even more perfect. It was nice to have a meal in a setting that seemed more like a restaurant (a bit quieter and more upscale). Would we do Murano again? Maybe, but not on our next cruise. We would likely try Tuscan Grill, just to get some variety. At Murano we had the honour of having Aurore as our sommelier, She is great. Her passion for wine is contagious. Her suggestions were very good and she convinced us to participate in the « around the world » wine tasting event that occurred the next day (at sea). What a fun activity. For 30$/person you get to taste 12 different wines and a few types of cheese. Very nice experience and Aurore definitely stood out as the best sommelier. Her explanations and suggestions made the experience even better. We also tried the 8 course japanese meal at « Sushi on 5 » with Sake pairing. This was lunch on the late arrival day (ship arrived in San Juan at 3h30 pm). The food was so good. Very plentiful and very varied (not just sushi). Tried very unusual (and tasty) types of Sake. A very unique experience. For breakfast and lunch we mostly did the Oceanview Café. Breakfast selection is mostly constant through the whole week, but good selection and quite good. Lunch selection varies a bit more during the week. My only complain is that the lunch buffet stops at 2h30 pm and they really do remove all of it super fast. So if you had a late breakfast or are coming back from an excursion you better get there before 2h30 pm. They do still put out some food between 2h30 - 6h00 pm, but selection is much more limited (pizza, pasta, cold cuts, salads and desert). On RCCL they had the full lunch buffet going until 4 pm or even later. But food was good and plentiful. We love having breakfast and lunch on the outside terrasse at the back of the ship. Entertainment : As we had cruised on the Equinox last December, we had already seen the big ticket shows. We had really enjoyed them at the time so this time elected not to see them again and enjoy more the rest of the ship in the evening. We did go to the 3 standup comedian shows. We found them quite funny. A lot of improv and interaction with the crowd. The house band and various singers were very good. Especially Sashi who was the solo singer. She would be seen at various locations throughout the week. Ports of call : We did appreciate that we had two sea days on this cruise (but this is very personal. some may disagree). San Juan : We were weary of the late arrival to San Juan (3h30 pm). But we actually enjoyed it. It allowed us to wakeup late, take our time and enjoy the 8 course sushi meal. And THEN go tour San Juan. We walked by ourselves old San Juan and did a thorough visit of the Castillo del Morro. Ship leaving at 11h00 pm gave us plenty of time to visit and be back on time. Hint: there is a Walgreen and a CSV right there by the dock. Perfect to buy last minute items, bottled water, etc. US Virgin Islands : We had booked an excursion to Turtle Bay / Buck Island with Celebrity (Caribbean Fast Cat Island Snorkelling and Beach). The tour was very well organized. All the staff was positive, energetic, very service oriented. Departed and arrived on time. The transit to Buck Island was a bit bumpy due to windy and choppy conditions. A few folks got sea sick (my wife included), but staff onboard were really caring about them. The snorkelling area had nice clear water. Not too deep. Unfortunately we saw no turtle, just a few small colourful fishes. The corals were ok. Nothing spectacular. We then went to Honeymoon Beach. Nice little beach actually very close to Charlotte Amalie (but you feel much farther). Very nice clear water. Restrooms available and two small restaurants. British Virgin Islands : This was the highlight of our cruise. We had booked the « Tour to Virgin Gorda Baths » excursion with Celebrity. This included a fast ferry ride to Virgin Gorda Island followed by a 5-10 min open-air bus ride to the Baths. Ferry was clean and both rides were nice and efficient. Likewise for the bus rides. Once arrived we walked 10-15 min to first beach. The walk was quite beautiful. The scenery is very desert like. Quite surprising. Cactus and desert vegetation. Very beautiful. And then the beach Wow! That was a nice beach. The sand and water really resemble Pacific islands (Tahiti). The beach was surrounded by beautiful rocks and boulders. Stead there 30-40 min. Then we slowly walked our way to a second beach. This walk was through the world famous rocks and grottos. Very unique experience! These rocks have been shaped by thousand of years of water current. So beautiful! You do not get water above your waist (hardly above your knees actually). You have to step some stairs and ladders. All very well laid out. The second beach was also splendid! Rocks and perfect water. Very well worth it! Other excursions were coming directly to the baths by catamaran. Then the folks had to swim from their anchor point all the way to the beach. And you do not get to do the nice walk from the parking to the beach. There are washrooms at the second beach and a small restaurant that also sells drinks (and bottled water). Nassau : We booked a beach break at Blue Lagoon with Celebrity. It started not so good. The ship arrived at 12h30 a few minutes after a large MSC ship and a smaller Royal Caribbean vessel. So a flood of passengers just got of those ships almost simultaneously. As we shared the same dock with the MSC ship, the area was very busy and chaotic. It took about 45 minutes before we boarded the ferry to Blue Lagoon. The Blue Lagoon staff did their best but there was many people everywhere and little space. But once we got onboard the ferry things became fine. On the island we headed straight for the North Beach. This beach is on the Caribbean Ocean (not the internal Lagoon). Very pristine beautiful water (a good number of large rocks at the bottom though) and there were just 10-20 people there. Very quiet and calm. We had lunch at their buffet. Had a choice between burger, chicken burger, BBQ chicken and foot long hot-dog with a choice of sides (fries, rice & peas, fried plantain, salad, veggies). We had the hot dog that was quite good. Loved the plantain! The restaurant area was al-fresco, looked brand new and very clean (staff always cleaning up). Good lunch ! They also included iced tea or lemonade. A bit too sweet, but this is quite personal :-) All in all a nice beach break. There seemed to be a lot of activities offered for families and kids, but we just wanted quiet time by the water and that is what we got. The ferry back was also uneventful. Could catch nice views of fancy houses and Atlantis. Embarkation : we had done the online checkin using the Celebrity App. We had also taken our photos using the App. I was a bit apprehensive of privacy, but they take our photos over at the port anyway. But it turned great. By the time we were dropped off the taxi to the time we were at the Oceanview Cafe looking at the buffet, there was maybe only 10 minutes! Most of it spent walking up the stairs to the buffet. Our stateroom keys/cads were waiting for us at our room. The face recognition worked great and allowed us to bypass any lineup. BTW, Terminal 25 is brand new and very beautiful… but we only spent 2 min there. Disembarkation : similar experience for disembarkation. Once off the ship we went through facial recognition check with Customs (super fast) and the preceded to pick up our luggage that was waiting in a huge room, grouped by sections. Once we had our luggage we just walked off the terminal. No extra customs line up. Again an affair of just a few minutes. Celebrity as embarkation nd disembarkation really down to a science. Captain Kate : Much has been written about Captain Kate. I have to admit that my wife and I are now part of the fan club. Her daily announcement were fun and educational and you could see her all over the ship. She seemed to genuinely care about the guests and also her staff. She was also very keen in acknowledging her officers and their achievements. A nice touch! And the icing on the cake: she does really shake every passenger hands (if they want to) when you disembark! Not required, but very appreciated. It was a real pleasure sailing with her. By the way: YES ! they did remove the foot rests on the balconies. Is it that bad? Not really. The balcony table is also smaller! A real disaster? No, we managed with the smaller table and still had breakfast overlooking the ocean. I agree those are not the best decisions, but hey! nothing to really influence our cruise and experience. All in all a very good cruise on the Equinox. Looking forward to another Celebrity cruise in the Future. Read Less
5 Helpful Votes
Sail Date: August 2019
I find all Celebrity ships are excellent in almost every way. This was a back to back cruise from Fort Lauderdale to the Eastern Caribbean and then the next week to the Western Caribbean. I remained in the same balcony cabin, so there ... Read More
I find all Celebrity ships are excellent in almost every way. This was a back to back cruise from Fort Lauderdale to the Eastern Caribbean and then the next week to the Western Caribbean. I remained in the same balcony cabin, so there was no shifting needed. All b2b passengers are required to leave the ship and go through USA customs as the first week ends. It took only a few minutes, and we were back on board. The Equinox had just been through a refit, so everything was new and shiny. The ship is kept in spotless condition for the entire cruise. Room service is outstanding. Your steward knows your name and addresses you that way - how they can remember all of their passengers amazes me. Rooms are tidied immediately after you leave for breakfast. and prepared for the night while you are at dinner. Towels and sheets are changed frequently. The cabins are large and nicely furnished. The shower is good sized, and solid - no floppy shower curtain to contend with. The television is large, and the remote is fairly easy to manage. Your steward will explain it to you if you need help finding programs or your account on line. Dining in the main restaurant offers early and late settings on deck 3, and "any time" dining on deck 4. The menu offers something for everyone, and notes things such as gluten free or sugar free. The "always available" portion of the dinner menu offers my favorite French onion soup, Escargot, and salmon. Enough said! Theater entertainment is shifting toward acrobatics and production numbers several times during a cruise. Other nights feature a comedian or musician or singer. Two shows allow you to enjoy your dinner hour and take in the show either preceding or following. My only bit of concern was the library. The room itself is beautiful and has great lounge chairs and a large number of shelves. The missing part was books! Very few new novels in English could be found. The majority of books were in foreign languages, and had apparently been donated by past passengers. There was no filing system, so you just had to pick up a book and look at a few pages to determine if it was in a language you could read. All lines seem to be letting the idea of a library fade away. And yet you see many passengers reading as they enjoy the pool area or one of the lounges. Bring your own paperbacks if you want to be sure of having something to read. Read Less
1 Helpful Vote
Sail Date: July 2019
This was our 46th cruise and 5th on Celebrity. Cons: We booked this back to back cruise (two weeks) based on the ship and rooms being redone. Unfortunately the Suites were not. So we had and old room. The bedding was new and very ... Read More
This was our 46th cruise and 5th on Celebrity. Cons: We booked this back to back cruise (two weeks) based on the ship and rooms being redone. Unfortunately the Suites were not. So we had and old room. The bedding was new and very comfortable and the patio was huge. Pros: Most of the ship has been redone or upgraded. The Retreat and Lumina were Wonderful. The staff were very friendly, polite, help and make you feel welcome as if you are part of the family. The shows were very good and the food outstanding. My wife has special dietary needs and Celebrity was very accommodating. Some of the outstanding People that made our cruise so special. In Lumina - Yan our Solomona, Marlon or Waiter, Alfonso our assistant waiter, Tanya our Matrade and Victoriia our Hostess. In the Retreat Sandra our bar server. Our Butler Rikii and our Room Stewart Gede. Chris with the Capatins Club. Of course Captain Kate is the best. She is everywhere on the ship talking to passengers. On the day we disembarked Captain Kate was on the gangway saying goodbye to every passenger. We have never experience a Captain so involved and visible. Thank Celebrity for our best cruise. We had such a great time we booked the Equinox again August 2020. Read Less
8 Helpful Votes
Sail Date: July 2019
We have been on the Equinox 4 other times, and dearly love this ship! This was a wonderful cruise from the very start to the very end. Embarkation was easy and quick....you had to download the app and do the pre cruise check in, and ... Read More
We have been on the Equinox 4 other times, and dearly love this ship! This was a wonderful cruise from the very start to the very end. Embarkation was easy and quick....you had to download the app and do the pre cruise check in, and print out the boarding pass. After you go thru the initial security, you will be greeted by a person with a tablet, and she/he scans your bar code from your app, and you are set! When they do the actual boarding, they are going to ask to see your boarding pass that you have printed out and you are well on your way to enter the ship. We went to Key West for our first stop and that was fun. We were docked at the Naval Base and could not walk around the pier, so free shuttles were offered to us to the downtown area. They also commissioned the SSBillings, while we were there as well. We also visited Costa Mayo, Cozumel, and Grand Cayman, as well. We have been on so many cruises that we no longer take excursions. We just walk around the area. The weather couldn't have been better for the whole cruise. The only rain that we had was the night before we docked back into Ft Lauderdale, and by the time we actually docked, the rain had stopped. We noticed a lot of the improvements that they have done to the ship during it's refurbishment. The ship looks great!!!! The entertainment on the ship was superb. The production shows were wonderful. If you were bored, it was your own fault. My favorite place on the ship is the Solarium. People actually go in there and claim a chair at 7am and not return till later in the day. The deckhands are finally doing something about it. They were policing them and freeing up the chairs after a certain amount of time. I was very impressed to see this being done. The food was wonderful. They had a variety of selections and loved both in the MDR and the Oceanview Cafe. The service was impeccable!!!! I heard a few people complaining about the service, but honestly, I thought it was outstanding!!!! Chris Pickard, the Capt's Club Host was fantastic. He was always visible and was around if you had any questions. We would see him at least 2 or 3 times a day at different places. He made sure that his Elites and Elite Plus' were well taken care of. This was one of the few remaining sailings for Capt. Kate McCue, before she goes to the Celebrity Edge. I have to say, she is probably one of the friendliest Captain I have ever met. She was at the Meet and Greet and also on Deck 4 for the big sale at the end of the cruise. She was always free to have a picture made with you. She was on the gangway as the everyone left the ship and shook hands and hugged each and every person that came off the ship, thanking them for sailing Celebrity!!!!!!! I have to say, this cruise was probably one of the best cruises that we have taken and we have done over 40 cruises. Read Less
4 Helpful Votes
Sail Date: July 2019
This was our 2nd Celebrity cruise out of 18+ past cruises on NCL, Carnival, Princess. Celeb.'s the BEST from beauty, cleanliness, very kind staff, & beautiful rooms. Not sure if Aqua class was worth the $$ as our tickets said to ... Read More
This was our 2nd Celebrity cruise out of 18+ past cruises on NCL, Carnival, Princess. Celeb.'s the BEST from beauty, cleanliness, very kind staff, & beautiful rooms. Not sure if Aqua class was worth the $$ as our tickets said to arrive at 11AM and it was very crowded, w/ only "Elite" members given priority boarding, thus it took 35 min. in long lines :( The "Canape's"each afternon included 4 small items incl. tiny shrimp (we dont' like fish), or we were out in the port thus we ate very little. BLU Rest., Relaxation Room & Persian Gardens WERE WONDERFUL tho...great to get away from the literally hundreds by the pools & restaurants. Hard to get drinks from pool/sunset bars as they need more staff. Our "Classic" Alcohol package was expensive, and each bar only had 1-3 drinks on their menu for the max $9.00 price we were allowed, most were $10-$12. We're on a tight budget & didn't want to spend more. Somelier Michel in BLU to the rescue as he saw what I liked to drink & offered to make a cocktail I've never had that was WONDERFUL! No one's ever done that before. Quick effecient service in Blu who allowed us to order off the Reg. Dining Room menu (French onion soup oozes w/ melted cheese over the rim, Beef Wellington AWESOME, & incredible appetizers & 4 diff. kinds of breads w/ candlelight & the ocean feet away...waht would be better?!) "Up-selling" occured the moment you step aboard w/ drink & meal packages, shore excursion/spa 'deals', which is not a great way to be greeted. OVER THE TOP staff included Room Steward Arvin, ALL staff in BLU rest., Patrick the Shore Excur. Director, & of course Capt. Kate, looks like Sandra Bullock, incredible w/ ALL psgrs.even shaking our hands when we got OFF the ship (who does THAT?!) Embarkation took 30 min :( w/ long lines, but our tickets said to arrive at 11am (we made it at 11:30 d/t TRAFFIC w/ an Uber driver who only spoke Spanish. Other "Aqua" psgrs. said they got on at 10 am and avoided it all..please make this clear on our tickets Celebrity :) Disembarking took 35 min. of LONG lines stopping/starting as the the "Facial Recognition" devices didn't work. Lack of COMMUNICATION is the issue. We know glitches occur, but announce it to us, SHARE why we are standing in the heat inside the terminal (no A/C?) dragging our suitcases along. When I say a pier employee let 6 people go ahead of 50 I asked why & she said they had "Global Entry passes." Well so did we, but it's iencripted in our Passports but she said we had to have a 'card', & that we need to let all staff know this. Shheezzz! Again, no signs (please elevate them, we can't see em in the crowds!) , we had no idea and she eventually let us in. Again, another Uber driver w/ NO English, $20 fee to the the airport on a Sat. at 10 am d/t 'prime time'. 2 Commedians & Ventriloquist were so-so, chatting w/ the audience (ho-hum). Beautiful music in lounges & 10th Anniv. Gala were wonderful. Food was plentiful, great variety, exquisite service/tasty and sooo appreciated. Ocean View Cafe is the ONLY place to eat when getting on ship w/ literally thousands there causing lines, hot & humid lunch. We tried to go to Sillouette Dining but it was 'closed for a Concerige event.' Very frustrating & other venue needs to be available! I made a 7" vase at the Hot Glass class on the 15th deck...UNIQUE, Jill was my 1 on 1 teacher and patiently helped me. DO this, it's $106 for the vase (other items are less), but it's great taking home a useful souvinere and the experience wa 1 of a kind. Celebrity is the only ship that has this option, but go UP to the deck and SIGN UP early as you can't do it on-line and they sold out (esp. on sea-days). The Cruicible and "Glory Hole" were very hot, and the science of glass-making challenging yet Jill helped all along the Way! Great job Celebrity, the negative comments are meant to help improve your 5* ship even more, but we'll definalty be back when we can afford it! Read Less
2 Helpful Votes
Sail Date: July 2019
My parents wanted to take all of us on a cruise. It was my husband and I and our two children, ages 5 and 7, my sister, brother in-law, nieces and nephew, ages 17, 14 and 12, and my parents who are in their 70s. They heard Celebrity is an ... Read More
My parents wanted to take all of us on a cruise. It was my husband and I and our two children, ages 5 and 7, my sister, brother in-law, nieces and nephew, ages 17, 14 and 12, and my parents who are in their 70s. They heard Celebrity is an excellent cruise line (they have been on many cruises but had never cruised Celebrity), so they booked it. I am so glad they did. What an awesome ship!! Where do I begin? We had three rooms among 11 of us, all on deck 8, every other room (could not get three consecutive due to every other room sleeping the 4.) I’ve been on 4 other cruises and this was a roomier room than I expected. The bed was comfortable and big. Our kids slept on the bunk beds and loved them. The bathroom had plenty of room for a cruise cabin and the balcony was great. I loved sitting out there at night. Our room steward’s name was Andrew and his service was outstanding. He was friendly and playful with my kids and he kept our room neat and clean. We always had clean towels and neatly turned down beds. Awesome cabin experience! The ship was never crowded which I loved!!! The boat was at capacity but it was big enough that you did not feel crowded at all. The pool area had plenty of seating. We got up early on sea days to get the comfortable padded lounge chairs and so we could be close to our kids who basically stayed in the pool all day. There were many fun pool activities and great entertainment. It was not wild and crazy. Our kids had enough other kids to play with but you definitely weren’t tripping over kids on the ship. There were none running wild. It was very family friendly. The food on this ship was awesome. Do fresh and delicious and something for everyone. My 12 year old niece has a peanut/tree but allergy and they were outstanding in accommodating her! The staff made my sister, her mother, feel very comfortable when she asked them about what she could and could not eat. The experience in the Silhouette dining room especially was amazing! Our waiter, JJ (Jujur) and assistant waiter Komang were superb. They were so caring and sweet to the kids! They went above and beyond to make dinner near perfect every night! We were sad to say goodbye the last night!! The ports we visited - Key West, Costa Maya, Cozumel and Grand Cayman we’re so fun. We did excursions through the ship - Key West trolley tour, Costa Maya dolphin encounter, Playa Mia in Cozumel and the Land and Sea in Grand Cayman. All were great. We had a blast!! The entertainment on board was also awesome. We went to a show every night at 9:00 - music and dance review, a singer impressionist, comedians and a Frankie Valli cover band - great shows and family friendly! We only used the Camp at Sea for our kids one day because they enjoyed staying with us and the rest of our family but when we did use them one night for them to watch Hotel Transylvania 3 while we went to a show, we felt very safe leaving them. The staff was attentive and made you sign in and out and were very nice. I also have to add that Maarten our cruise director was a hoot! He is great at what he does and is very entertaining!! Other miscellaneous things - we had the drink package. Oh my goodness! So great! The drinks were great! All frozen drinks are made to order so they are icy and not watered down at all! The French Caribbean’s and Pina Coladas were my favorite. The overall vibe of the staff was fabulous. They were so nice to us and my kids. There are definitely so older people on the cruise who I could tell weren’t so thrilled with kids but the staff always made our kids feel like they were as impossibly any other guest on the ship. I’ve cruise Carnival, Norwegian and RC before but I will say fir sure that Celebrity is better than any cruise I’ve been on. I will absolutely cruise with them again! Oh and they have a woman captain!!!! Captain Kate!! How awesome is that?!? What an amazing vacation. The ship catered to my whole party of 11 - all ages. My parents were so happy to spend a wonderful vacation with all of us. It was certainly a trip to happily remember. :-) Read Less
1 Helpful Vote
Sail Date: July 2019
The Equinox was a beautiful ship. Our stateroom was clean and our Steward, Fatkur, kept it clean and well supplied with everything we needed. All we needed to do was ask for anything we did need. The food in the main dining room, where we ... Read More
The Equinox was a beautiful ship. Our stateroom was clean and our Steward, Fatkur, kept it clean and well supplied with everything we needed. All we needed to do was ask for anything we did need. The food in the main dining room, where we ate each night was some of the best we have had. The servers were professional and described what each choice contained or how it was prepared. They could not do enough for us. Our waiter, Michel and assistant, Miguel A. were funny, friendly and knowledgeable. The sommelier, Gesha and the drink waitress Shamora were right there with our wine and drinks. The entertainment was also very good. There were comedians and dancers and an orchestra. We enjoyed it all. We also spent time in the casino. We did a “on and off “bus tour in Key West. Our bus driver was very entertaining. We did a beach day in Cozumel which we thoroughly enjoyed despite the heat. Embarking and disembarking from the ship was so easy. Our entire trip was so relaxing and easily navigated. We would do it again in a minute! Read Less
9 Helpful Votes
Sail Date: July 2019
This was the first cruise for just my wife and I without having our kids onboard. Previous cruises have all been family cruises on Royal Caribbean. We are both in our early 50's. We flew into Fort Lauderdale the day before our ... Read More
This was the first cruise for just my wife and I without having our kids onboard. Previous cruises have all been family cruises on Royal Caribbean. We are both in our early 50's. We flew into Fort Lauderdale the day before our cruise and took the hotel shuttle to the Hyatt Place on 17th Street, near Port Everglades. We took an Uber to/from dinner on Los Olas Boulevard- about $8 each way. Many restaurants and bars in the area to choose from. On departure day, our hotel offered shuttle service to the port, I believe it was about $10 per person. We took an Uber for $8.50 total, plus tip. Our Uber driver dropped us off by the luggage porters, just after 10:30am. I gave one of the porters a tip and he took our bags right from the trunk of the Uber. We didn't have to touch our bags again until they were outside our cabin a few hours later. Check in was flawless. We did all the registration online months ago, so Celebrity already had our passports, photos, credit card info for onboard charging and all other necessary items. We showed our passports and express passes and headed for security. Surprisingly, my bag wasn't physically inspected. I had two bottles of champagne in there, a medium sized bottle of Listerine and my electronics bag- full of wires, plugs, battery packs, and a 6 outlet USB hub- which was perfect for charging all of our electronics. We then took a seat and waited to board the ship. I BELIEVE the suite guests boarded right after they went through security, but everyone else started boarding at 11:00am. Priority boarding, like the airlines, based on class and Captain's Club status, so we were towards the bottom. We were greeted on Deck 5 with a Kir Royale and headed to our cabin to drop off our backpacks, pick up our seapass and head to lunch. We were in the lunch buffet line by 11:30. It was crazy, but there was plenty of seating available. The lunch buffet was very good and has many options- pizza, deli sandwiches, fresh fish, Asian, Indian, Mexican.... For the sailaway on Day 1, we were on deck 15, in front of the basketball court. This was a great view. We also watched a sailaway from our balcony, Sunset Bar and we were invited to the helipad for a sailaway. My personal favorite view was from the Sunset Bar. We both agreed that the Helipad view was really nothing special compared to the other views, even though it is an invitation only event. Dining- We booked Tuscan, Sushi on 5 and Murano in advance a few months ago. We LOVED the dinner on our first night at Tuscan. Appetizer portions are small and are sized for one person, so sharing a few apps was great and not overfilling. Entrees and dessert are delicious and Tuscan had a nice selection of Italian wines to choose from. On the second night we went to the main dining room. While the service and food there is very nice, it wasn't for us. It's a BIG room, loud, bustling, but has good quality food. However, we had a small, quiet, intimate dinner the night before at Tuscan with high quality food and service. We decided to book more specialty dining for the rest of the cruise. So on day 3, we saw one the specialty restaurant people outside the buffet. They saw our other reservations and gave us a package for reduced rates to cover the remainder of the cruise. I know some people think it is a waste to spend money for specialty dining when the MDR is already included, but it was well worth it for us. The value and quality of food we received in the specialty dining was far greater than what we paid. We like the quiet, fine dining experience and service. The MDR is great when traveling with family or a large group, but the specialty dining made a trip for just the two of us much more enjoyable. Day 3 we had dinner at Le Petite Chef. Yes, it's a gimmick, but it's unique gimmick and the food was delicious. Check YouTube for Le Petite Chef to see what it is if you don't know. We saw the 4 chef competition- Spanish, Italian, French and Japanese. Day 4 we went to Sushi on 5. Great service again, super fresh tasting fish, great variety. I had the premium drink package, so I was able to enjoy PLENTY of Junmai Daiginjo sake at no additional charge. Day 5 we had a second dinner at Tuscan. We ordered different items than we had on Day 1 and were equally as impressed. That leaves Murano, which we did on Day 7. Wow! Impeccable service and food. We both started with a soup and then shared a Lobster Murano, prepared tableside, and Chateaubriand for two, also prepared tableside. Phenomenal! My ONLY complaint about Murano was the wines. While they have an extensive wine list, the by the glass selections was basically the same as the other restaurants. There was ONE high end French white- Joseph Drouhun Chablis, Premier Cru. It was $29 a glass. (we paid the $14 difference plus tip difference from our package to drink a wine that matched the food quality). When the wine arrived, we were told the Drouhin was out, but they would pour us the Faiveley Chablis Grand Cru for the same price. That's like ordering a Cadillac, but getting a Mercedes instead. GREAT wine. But then for reds to have with the Chateaubriand, the only two French wines by the glass was Mouton Cadet and Bertrand- a used Ford and a Chevy. We had Decoy Cabernet instead- a very good wine, but not at the same level as the Chablis or the entree. It would be nice to have some higher end French reds by the glass, or higher end red wines in general. Overall, specialty dining could use a wine list (BTG specifically) overhaul and be unique to the restaurant and separate from (or in addition to) the main dining wine list that the corporate office has contracted. Captain and Crew- They were all great. Capt Kate was very visible and interactive with guests. But most importantly, I always felt the ship was safe and in capable hands. She is definitely someone for young girls (and boys) to emulate. Maarten Breuls, the Cruise Director, was born to do that job. Entertaining, engaging, self deprecating, enthusiastic- all the while coming across as genuine and not cheesy at all. The rest of the crew, starting with our cabin steward, Ariel, restaurant servers, bartenders, etc. were extremely helpful and courteous. Regardless of what I asked for, I was never told "no". It may cost extra, but if you request something within reason, Celebrity staff will accommodate. My favorite places on the ship. The Martini Bar. The bartenders made it the best bar and most fun place on the ship for us. They are friendly, entertaining and helpful. It was also in a perfect location for us when headed to dinner (forward cabin, aft dining, martini bar in the middle) or to an after dinner show in the theater. The Sunset Bar was my second favorite bar and favorite sail away location. The Sunset Bar is also the only place to have a cigar while onboard- on the port side. Cafe al Bacio was great for a morning pick me up espresso, afternoon pick me up espresso and evening sweets. I also enjoyed the Sky Observation Lounge. It was a nice quiet place with a great view to read a book, catch a break from the heat of the pool deck, grab a quiet drink or play trivia. And I loved my cabin for an afternoon nap or sitting on the balcony watching the waves or having breakfast room service. Entertainment. The highlight shows for us were the two comedians who did two different shows each- Phil Tag and Rich Aronovitch. Both had a family friendly show that we attended. They were both hilarious while being clean, so we returned for their late night adults only show. Even funnier and really not that dirty of shows. We also saw two musical shows. One was what I would call a singing impersonator and a Frankie Valli tribute group. They were both entertaining, but neither was my music style. I think they had more appeal for an older crowd. Ship WiFi. I completely understand that on a steel ship with many decks and many walls, it is difficult to get a good signal, but for the price that Celebrity charges to have WiFi, they need to make it better. I don't know if WiFi repeaters are the answer, but something needs to be done. I paid $80 for the seven days to have an internet surfing package for one device- my iPad, which was left in my room. I had it to communicate with my kids, check sports scores, internet, social media, Cruise Critic, etc. I didn't put it on my phone because I wanted to be cut off from work and to relax. It was SLOW. Dial up slow, or never loading slow. Maybe the full internet package was better, but I wouldn't spend more money when even checking emails of Facebook in my cabin took 5 minutes to load. Celebrity phone app. It's really not much before or after the cruise, but while on the cruise it was fantastic and had so much more information loaded onto it than you can see when you're not sailing. You can use it at no extra charge with the ship's WiFi and your phone on airplane mode. My wife and I were mostly together, but we found the texting on the app to work well- although you need to check the app to see if you have a message. Your phone won't ding if the app is closed. And again, because the ship's WiFi is weak, messages were delayed sometimes if you weren't in a good location. I LOVED the daily calendar and being able to move the things you want to do to your own calendar. It was nice not to have to carry around the paper list of activities. I just wish there was a reminder notification- because I did forget about a few things that I wanted to do that I put on my calendar. Specialty dining and excursions booked through Celebrity are automatically added to your "My Calendar". Disembarking. Like embarkation, disembarkation was flawless and painless. My account was setup with a credit card to pay for onboard charges, so we didn't need to see guest services to check out. We had a 12:15pm flight out of FLL, so we weren't in any hurry to leave. We left our suitcases outside our door the night before and they were taken off the ship the next morning for us. We left our cabin about 8am and waited in the Equinox Theater for about 40 minutes. We scanned our sea pass cards, said good bye to Capt Kate and got our luggage and headed out the door. I looked at taking an Uber or Lyft to FLL, but by this time, a great number of passengers were already off the ship and both apps said there would be a wait for a car and the cost would be about $16. So we walked to the taxi line and took a taxi. It was $20 plus tip. We were at the airport before 9:30am. Would we cruise Celebrity again? Absolutely. I didn't mention excursions because I thought this was already lengthy and I think others cover that well. But we weren't too impressed with the Beach Day in Costa Maya. Not a very pretty beach. We loved the tour to Tulum from Cozumel/Playa del Carmen. We did the Tulum tour through a private tour company, set up by our travel agent. The tour was great, but we got back to the ship at 3:17. All aboard was 3:30. I didn't like cutting it so close. We had to take a ferry back from Playa del Carment to Cozumel. Then get off the ferry, wait in a taxi line, go through Cozumel traffic and get to the ship. Many opportunities for something to go wrong. So check the return time when using a private tour. It may be worth the extra money to use the ship's excursion. Lastly, although there was two us, we did spend some time apart on the ship. I can't speak for someone who traveled as a single, but I always found someone at the bar, buffet, Cafe al Bacio, pool deck...who was friendly to talk to. If I was to go on a ship as a single, I could see this ship as being very fun one for a single traveler. But that comes from my limited experience of a few hours here and there. Read Less
12 Helpful Votes
Sail Date: July 2019
Our Ideal Vacation: I think the first thing that I think everyone should state is what they're looking for in their cruise vacation. We were a group of four girls in our late 30's to early 50's who wanted to get away for ... Read More
Our Ideal Vacation: I think the first thing that I think everyone should state is what they're looking for in their cruise vacation. We were a group of four girls in our late 30's to early 50's who wanted to get away for a week's worth of extreme relaxing, reading, staring at the water, eating good food and just not having to do everything for ourselves for a week. We're not foodies, we're not super into all activities and we definitely did not want to feel busy. Three of us are seasoned cruisers, one was on her first cruise. So that established, the Equinox did NOT disappoint any of us in any way. Celebrity's Target Audience: Few notes on Celebrity if you're not familiar with the cruising world. They cater mostly to the 30-50 crowd who are not extreme partiers but enjoy great service, food and the ability to take in a wide range of activities from cooking classes and line dancing to evening Great Gatsby parties. There isn't an overabundance of kids on board but enough. I can't speak to the kids activities. You won't find raucous, loud partiers often which was just fine with us. Embarkation: The cruise embarked from Ft. Lauderdale Terminal 25 - which was newly built for the edge. Provided you have done your advance check-in as they advise you to do and have your credit card on file and all of the information provided - the check-in was smooth and we were on the boat by 11:30am (we arrived around 11am). Proceed right to your stateroom and pick up your key cards for your room right away and drop off your carry on. The rooms will all be ready by about 1pm. The Stateroom: We booked this cruise last year in order to get a room to accommodate 4 people with a larger balcony - in our case this was stateroom 9237 which is Concierge Class and in a perfect location just steps away from the main atrium elevators with a large balcony (must've been 13-15 feet deep and about 7 feet wide - it would fit two loungers and two chairs without issue - we had one lounger, 2 chairs and a table). The room was comfortable and had enough storage for the 4 of us to unpack. Unfortunately the Equinox revolutionizing was shortened due to a crane accident in Nassau that diverted them to dry dock in Spain, but the carpets, bedding and drapes are new, as is the TV (not that we turned it on the entire vacation, but looks lovely!). Our cabin steward was lovely and helpful. A young woman whose parents are taking care of her children back home as she works very hard to provide for them. She won't see them again until January. Having been part of many FB groups where the "is Concierge Class worth it?" debate constantly arises - to that I state that its less about being Concierge Class and any perks and more about what you want in your stateroom. We wanted a larger balcony - this just happened to be found in CC. We weren't interested in any of the other perks really. The Food: Having cruised for the past 5 cruises on NCL, I'd forgotten just how good the Celebrity food is. I'm not talking from the point of a foodie who wants fancy dishes I can't recognize. I was looking for variety, good taste and freshness - as were the other girls I was travelling with. We abundantly looked forward to every meal and did not encounter anything we didn't find tasty and fresh. We did not try any of the specialty restaurants since we were abundantly happy with what was provided in all of the complimentary dining venues. The Entertainment/Activities: Maarten/Martin (spelling?) our cruise director was funny and approachable. We didn't take in a whole lot of activities other than some trivia games. We mostly would go to the shows in the Equinox Theatre. The comedian the first night was quite funny, unfortunately the other shows involving the singers/dancers weren't as high quality as we've seen on other lines. Our main complaint being that certain singers were very pitchy and not really singing in a good vocal range for them. It made it a bit hard on the ears at times. The Crew: This is where the Equinox shines above and beyond. So rarely have I seen a crew that genuinely seems so cohesive as a group and happy to be interacting with guests. We had Celebrity Select dining (aka anytime dining), but they sit you in the same section each night. Our waiter and assistant waiter Rhys and Raul really made the week's suppers specials. They were absolutely lovely and we ended the week with a group photo as well as a group hug. Raul was excited to send a picture to his wife and kids back home to show them his "Queens" that week. I'm always very cognizant that many of the crew have families who they are far away from for a very long time. We were fortunate to have Captain Kate for most of the cruise (except the first couple days). She will be moving to the Edge in mid-August. She's regularly found around the ship and clearly enjoys her crew very much and they in return love her. As four women travelling together it was lovely to see a strong woman at the helm of the ship and as cat lovers - we thoroughly enjoyed that her cat lives with her on the ship. Check out Bug Naked on Instagram - makes me laugh. Disembarkation: This was perhaps the most smooth disembarkation I've ever experienced. We chose to leave our luggage out the night before and take a bus transfer arranged by Celebrity to the airport in Ft. Lauderdale. We disembarked at 8:20am and were at the airport just a little after 9:00am. Summary: Phenomenal. We loved every minute of it and would go again in an instant. We unplugged from the world for the week with no internet or cell service, we laughed, we read, we enjoyed eachother's company and the beautiful relaxing setting where our biggest concern was what of 10 entrees to eat and where to go read or nap. We definitely overheard many conversations from people who seemed determined to just complain about anything - from one gentleman who said that cake was atrocious and he had better recipes (I'm not sure which cake - I encountered at least 20 types during the week and thought them tasty), to the woman who bickered on about not being able to wear beachwear into the main dining room, to other really trivial complaints. We are already planning our next Celebrity Cruise and the Equinox is high on our list of ships we want to sail again. Read Less
5 Helpful Votes
Sail Date: June 2019
Cons - Buffet area was way too crowded for breakfast and lunch and it was hard to walk without bumping into people nearly everyday. Dining in Silhouette was also very crowded and dinner took a full 2 hours and staff seemed like it was ... Read More
Cons - Buffet area was way too crowded for breakfast and lunch and it was hard to walk without bumping into people nearly everyday. Dining in Silhouette was also very crowded and dinner took a full 2 hours and staff seemed like it was struggling to keep up. Outside pool also extremely crowded. Also, 4 and 5 year old kids at the bars 11pm at night. And lastly, the cost for internet was really high, they were asking $28.00 just to buy 5 minutes of internet time to print out my plane tickets. Oh, and no towel animals. What the heck. Pros - Embarkation and debarkation were incredibly fast. Staff was very friendly. Service was Spectacular / Excellent overall and the staff worked really hard and deserve a lot of credit. Ship was also absolutely stunning - the furniture, the decor, the art gallery, everything was just so beautifully done. I had the standard balcony cabin on the 7th floor and it was also Amazing. Also noticed new changes this year - beach towels in cabin, new pillows, bath robes, and the mattress was so comfortable it was like sleeping on a cloud! We were also lucky in that we had nice weather, smooth seas, and the ocean breeze / Caribbean air at night was just perfect. In addition, the ship was incredibly clean - you saw a lot of staff cleaning / up-keeping the ship which was good. Our cabin was cleaned twice a day and our room attendant did an amazing job. The public bathrooms were also the cleanest I've ever seen in my entire life and I've been on a lot of cruises. Also, the hand towels in the public restrooms is a great idea. In addition, the entertainment was really excellent. Comedian Billy Garan and Jimmy Carol were a 10 out of 10. And the show "Topper" was great with the dancers in the artistic costumes and beautiful set design. The music throughout the ship was also good and there was LOTS of it - lots of musical shows in the theater, bands / singers at the pool and bars often and singers / band in the grand foyer every night and for the 4th of July party and the Great Gatsby party. There were also a lot more activities on the ship from when I went last year. Also,our cruise director Martin, was the BEST EVER - funny, entertaining, great party host, and he explained things very well. He was an A++ In addition, his dancing elevator scheme was very funny in how he caught passengers off guard in the elevator during the Great Gatsby party, and made them dance to get to their floor. The Food was u n b e l i e v a b l e. The quality and variety of food at the buffet was Astounding. Ribeye steak cooked to order one night. . as well as calamari, oxtail, chicken pot pie, and all kinds of fancy fish, pork, chicken and beef dishes. Many times the meat was so tender you could cut it with a spoon. Buffet desserts were also epic especially the german chocolate cake, the vanilla cannolis, and the butter cakes. And in the main dining room Silhouette, Superb new york sirloin steak, rack of lamb, shrimp scampi, creme brulee, strawberry cheesecake, and baked alaska. The mixed drinks were also made to perfection and the specialty coffee / espresso at Cafe Al Bacio was really good. Ports - ALL FABULOUS - Costa Maya was my favorite - took the short tram / taxi ride to Mahahaul beach which is the most beautiful beach I've ever been too - crystal clear warm water and no waves and palm trees that come right up to the water. Plus a great boardwalk with shops and cute cafes. However, did not like seeing all the homeless dogs not being cared for by locals and I had to buy them food / clean water for them. Wish I could have took them home with me. Read Less
Sail Date: June 2019
My family has cruised on the Equinox last year in the eastern Caribbean and this year to the western Caribbean. The Ocean View cafe buffet is really good. We actually preferred it over the dress up dining room. The homemade ice cream, ... Read More
My family has cruised on the Equinox last year in the eastern Caribbean and this year to the western Caribbean. The Ocean View cafe buffet is really good. We actually preferred it over the dress up dining room. The homemade ice cream, the pizza and almost all of the dishes are great - a favorite with the Jamaican jerk chicken. My wife and I loved the Solarium but this year it was much harder to get a spot than last year. The front observation deck is really relaxing but it was quite annoying to get booted out in the afternoon for the captain's club. We loved the upper deck lawn and would play lawn games sometimes. Getting off / on the ship was normally pretty easy. The shore excursions were all pretty fun. Our favorite so far is the Stingrays at Grand Cayman. The cabins (we had an ocean view balcony) are adequate - just large enough and the bathroom was good. We loved the bed and slept well each night. All of our interactions with the crew were very positive - this really can make a cruise enjoyable - they were all nice people that tried to provide a good guest experience. My teenagers also had a pretty good time - they met a herd of kids and hung out with them playing video games etc for most of the week. Read Less
7 Helpful Votes
Sail Date: June 2019
We were a little worried about this cruise since we had read a number of negative reviews recently, but we experienced nothing negative at all! Embarkation was fast and easy. The entire crew was the friendliest and most helpful we have ... Read More
We were a little worried about this cruise since we had read a number of negative reviews recently, but we experienced nothing negative at all! Embarkation was fast and easy. The entire crew was the friendliest and most helpful we have ever experienced. The food in the main dining room, buffet and sushi on 5 were all fabulous (we didn't eat anywhere else). We had purchased the 4 Perk package so didn't pay for drinks, internet, gratuities. I highly recommend this for the money if you are used to a large bill at the end of your cruise! Our check out bill was $157 and that was for bingo. The shows we saw (comedian and Elysium) were great! We played alot of blackjack and left the cruise ahead! The casino had a lot of people in it every night, both on the tables and the slot machines. Our room (9104) was great, nothing dirty, broken or worn out. We had a really great time! I wouldn't let other negative reviews sway you from this cruise! Read Less
3 Helpful Votes
Sail Date: June 2019
We thoroughly enjoyed every aspect of this cruise starting with the embarkation. The ship has been through a makeover and they have done a masterful job. Aqua class service is extraordinary as well as all common areas of the ship. We ... Read More
We thoroughly enjoyed every aspect of this cruise starting with the embarkation. The ship has been through a makeover and they have done a masterful job. Aqua class service is extraordinary as well as all common areas of the ship. We chose to dine in Blu in the evening but also used the buffet for breakfast and lunch with plentiful options for both meals. The nightly entertainment on board was exceptional. The casino was a lot of fun also. The outside deck area are well maintained especially the lawn area. The only complaint that we would voice is the pools and solarium were very crowded on sea days with the typical lounge chair hogs placing towels and books on chairs early in the morning and not using them until they finished breakfast then leave sometime in the early afternoon leaving towels on the chairs to hold them should they desire to return. All cruise ships suffer from these very inconsiderate people. My suggestion is passengers with premium cabins should have reserved pool lounges for a least a period of daily time and must notify the pool attendants if they wish to use them Read Less
6 Helpful Votes
Sail Date: June 2019
My wife and I, mid 30s, had a great time on our 7-night Western Caribbean voyage. This was our second time on the Equinox, the first being in May 2017, on a 10-night southern Caribbean sailing. We also have a few recent sailings on ... Read More
My wife and I, mid 30s, had a great time on our 7-night Western Caribbean voyage. This was our second time on the Equinox, the first being in May 2017, on a 10-night southern Caribbean sailing. We also have a few recent sailings on Norwegian, and growing up I sailed many times on Celebrity, Carnival, Cunard, Princess, and Royal. The one thing that I would stress is that while we had an amazing time, we don’t adhere to the traditional cruising structures; we don’t do assigned-time dining in the main dining room, we don’t really interact with the cruise director or entertainment staff, and evening shows tend to not be our thing. We cruise to unplug and relax, and not being on a schedule has seemed to be the best way to do that. Embarkation was easy and fast, although we arrived at 1230 to avoid the main rush, and because we were driving from Orlando. We pretty much went through security, got our tickets scanned, and hopped right on without much waiting at all. The terminal in Ft. Lauderdale seemed updated and quite nice, but we couldn’t have been in it for more than 10 or 15 minutes. Having been on this ship not too long ago, I would say that as non-suite guests, I don’t think either of us noticed the “Revolution” upgrades other than the new paint and RFID Seapass cards. I thought the ship seemed updated and clean when we sailed in 2017, and I didn’t really think much had changed in that regard. We absolutely love the solarium, the casino being non-smoking, and the smoking areas being confined and isolated. The prevalence of smoking on NCL is always one of the top negatives for us. We like the lawn club too, but it gets too hot up there. Cabin: We stayed in room 6299. Cabin steward was awesome. We eat late and often times feel pressured to get out of the room in the evening so they can clean, but that was not the case this trip. The room was clean and our steward, Robert, was courteous and always gave us a smile and asked about our day. This cabin has a partially obstructed Veranda view, as the dining room juts out below the balcony, so you can’t look directly down into the water. The balcony itself, however, was extended and we loved the extra balcony space. My wife would have probably preferred a clear view looking down, but I really enjoyed the extra space. Entertainment and Service: In general, I think the service was fantastic. There were a few incidents I can remember from our 2017 trip that stood out to me as exceptions to that rule , but on this sailing I really think the crew and staff get an A+. We didn’t interact the cruise director or entertainment staff, but I overheard others saying how impressed they were with him/them. From my perspective, we either had a particularly fun set of passengers or a particularly good entertainment staff, because I don’t know if I’ve ever seen so many people dancing at the evening parties and live music venues. The entertainment is really where I think celebrity could modernize a bit. The staff did a great job getting folks dancing and there was plenty of live music, but the main theater is really the epicenter of evening entertainment, and regardless of the quality, that really makes it an all or nothing proposition. If you’re not into the comedian or talented acrobats, you may find yourself questioning what to do with your evening. We really like the smaller and specialized entertainment venues some of the other lines have developed. We love the dueling piano show and comedy club on NCL's ships. For our part, we usually eat around 9, so the only option for us to grab a show is to go before dinner, or go to the adult late-night comedy shows. We’d rather swim and relax by the pool in the evening when no one is there, so we did not get to a main theater show. We did get to one of the late night comedy shows, but it was not really to our taste and we left after about 10 minutes. Food & Bev: I thought the food was quite good, with some caveats. We did a 4 night specialty dining package and did 3 nights at Murano and 1 night at Qsine/ Le Petit Chef. The food at Qsine is nothing special, not bad, but nothing to write home about either. The experience is one-of-a-kind and makes it worth every penny. It’s not something I would repeat on the same sailing, but we would definitely do it again on another cruise. It was so much fun! Murano, in our opinion is the best food on the ship. The service was good, although I think on our 10 day sailing fewer people were eating specialty dining per night, and as a result the service on this sailing was not as doting as it was in 2017. On one of the nights at Murano they did seem to get quite backed up, and service was slow. We didn’t eat at. Tuscan having had a bad experience there last sailing For our nights at the main dining room, we did Select Dining mostly eating around 845 or 9. These meals were fast and the waiters were all friendly. I think this one area where Celebrity has really improved greatly. I don’t remember select dining being as positive an experience for us previously. Main dining room food was good, not great, but we did try to eat in the main dining room on nights when we knew the menu would be better for us. My wife’s beef short rib was almost too fatty to eat one night, but she also had a delicious beef carpaccio. The deserts at the main dining room were underwhelming. One area where I think celebrity could do better is with more fresh vegetables. At the buffet it was hard to find green veggies outside of salads and green beans. In the other venues, non-potato vegetables were more for garnish than served as sides. We didn’t do too many meals at the buffet, but the variety and quality was good when you could avoid the crowds. I think we had one or two meals where it was crowded and everything suffered. Lots of fried food. The soft ice cream was surprisingly great, but maybe that’s because I had it during a less popular time? Variety would maybe get tired if you ate their more frequently that we did. Our favorite spot of the ship was the coffee bar, Café El Bacio. Awesome service, yummy pastries and fun coffee drinks here. Maria noticed we were over charged for our premium package by not having a promotion applied and helped save us some money. Special shout out to her as she also provided friendly and prompt service throughout the cruise. We will make sure she gets recognized through the proper channels. I do think their espresso lacks punch, as I found myself ordering double shots of espresso after noticing the lack of caffeine that seemed to be in the standard order. One thing that was great was being able to get bar service. I found there to be plenty of wait staff roaming the pool deck. We tipped, but never had trouble getting drinks. One thing we missed from our last voyage was the bar Slush. Slush is still there, but was only open the two sea days of our sailing. On our last sailing, it was the most popular bar, often with long lines. A few drinks had fun souvenir cups and coconuts. This trip, while the menu was unchanged, there was no drinks in coconuts or other fun novelties. The bartenders at other bars also didn’t seem to know the Slush menu, so we couldn’t get our favorite Golden Coconut drink when Slush was closed. I wish they would have put more staff into this tiny bar rather than turning it into an overflow space. One person in line noted she had 'waited 7 days for this drink'. Craft Social is a nice space that isn’t really utilized all that well and I think it would be a bigger draw if the food wasn’t an extra cost. Jeffery took good care of us there. The lobby bar beneath Craft (Passport Bar) could use some theming. The Martini Bar, World Class Bar, and Sunset Bar continue to be the stars of the libations show. The Sky Lounge is such a great spot, but we were only ever really there for Trivia. Passengers: Generally passengers were older, but because of the time do year, July during the week of the 4th, and this being a 7-night sailing, there were children. I didn’t find either group to be disruptive or too prevalent for our comfort and we try to be patient with both groups. This cruise also featured a solid amount of folks our age. I heard German, the Queen’s English and Spanish being spoken, so there was a good amount of diversity in that regard. Also, this was a friendly cruise for the LGBTQ community, and we are happy to continue to sail Celebrity for fostering and open and understanding environment. Having said that, I can’t think of a fun analogy to express just how full of white people this cruise was. Passengers were really big on reserving pool loungers with a well placed book or towel clips. On the last sea day I did see staff clear some loungers “reserved” in such a manner. Good for them. Evening Chic was not enforced, but I can’t decide if a I care. In the Caribbean in July, no one should feel like the need to wear a blazer, but there were plenty of blazers. There was also plenty of polo shirts, T-shirts, and less than Chic jeans. I kind of like the casual concept while on vacation and would probably rather not wear a blazer, but I’ll continue wearing one until the suggested attire is changed. Evening Chic at least provides an opportunity for those who chose to dress up to get their class on, while also letting the normies dress a little more comfortably. Part of me feels like they should ditch the concept if it’s not going to be enforced, and another part of me thinks it strikes a good balance to keep traditional and new cruisers happy. Ports: Ports were very generic for a Western Caribbean. Cozumel still has great off-the-beaten-path spots that shouldn’t be shared on the internet to preserve them. It also has tourist traps. in Key West, we planned our own food tour for the day and really enjoyed walking her Island. Grand Cayman was stormy, so we ended up walking about half of 7-mile beach looking for an uncrowded spot that rented loungers ( we found none), before a storm rolled in and we called it quits. We had a happier time watching the thunderstorms from the ship. Two carnival boats were in port before us, and the popular places to rent a chair and umbrella were pretty crowded before we arrived. On Costa Maya we stayed on the ship. Disembarkation: We did walk off disembarkation. It was a little disorganized, but not the worst I’ve been a part of either. The biggest knock is that customs didn’t seem ready, so after we got off the boat we stood in a long tunnel, many still standing in the gangway, until they were ready. The Celebrity app, Room Steward, and the daily planner all gave slightly varying accounts of how to participate in the walk-off program, which was a bit annoying also. I wasn’t clear as to whether to meet in one of the public lounges per the daily planner, or just come when called as proscribed by the app and steward. We did not seem to be the only people who weren’t entirely clear on how to participate, passengers did both. Read Less
6 Helpful Votes
Sail Date: June 2019
The whole Celebrity experience from start to finish is a cut above most of the cruise industry IMO. I'll find it very hard to leave. Celebrity buffet is better than anything I've had on CCL or N.C.L or Princess. Boarding was ... Read More
The whole Celebrity experience from start to finish is a cut above most of the cruise industry IMO. I'll find it very hard to leave. Celebrity buffet is better than anything I've had on CCL or N.C.L or Princess. Boarding was painless with new facial recognition scanning not being hoarded like cattle in a huge room with a few thousand passengers waiting hours for check in. Complementary champagne while boarding is a nice touch. Background information - family vacation for 3 Hotel information (if any) - Hampton Inn North Cruise Port - Good, friendly , close to cruise port with good buffet clean rooms , comfy bedding , skip the shuttle. Ship information - Clean Activities - Nothing I haven't seen before Service - Dining , Room Steward , all 5 stars Port & shore excursions - Nothing that I haven't seen before but all done very nicely , never feel short changed on any celebrity excursion. Travel to embarkation port - hotel shuttle which i'll never do again-Company left 30 people outside stranded for an hour - never again- Uber or taxi is the best way. Cabin - balcony concierge class Dining - Main Dining is a cut above CCL , NCL, Princess- 5 star service in the Main Dining Room -You can easily eat in Main Dining all week and be incredibly happy and satisfied. youtube LePetite Chef , its awesome - good for kids -How Disney missed the boat on this I don't know, great innovative dining experience for sure and great quality and service! Children's clubs - Camp at sea was a swing and a miss this time , boy to girl ratio was 5 to 1. Entertainment - LIFE is great , Journey Tribute Band - Very Good -Then there's your share of stand up comedians. Disembarkation - painless , organized very well , other cruise lines should take notice. Summary - Celebrity does a lot of things very good , I don't know if anyone is perfect but I'm sticking with Celebrity. One thing they fall short on is the Celebrity APP - Its crap. I expect more from Celebrity, hopefully this will improve in the near future. P.S If your going to complain or whine about stuff like , there's to many kids or there are too many lines , you shouldn't cruise. If you fall into that small percentage of people that are never happy or are never satisfied or to negative about everything stay away. Read Less
2 Helpful Votes
Sail Date: June 2019
Just returned after 7 nights on the refurbished Equinox. We are experienced cruisers and this was our 4th cruise on Equinox but 1st in several years. The staff may have been the most friendly and helpful that we have ever experienced. ... Read More
Just returned after 7 nights on the refurbished Equinox. We are experienced cruisers and this was our 4th cruise on Equinox but 1st in several years. The staff may have been the most friendly and helpful that we have ever experienced. This was our first time using Select Dining and it worked out well for us. We had no trouble making reservations on line in advance of our cruise and the seating was always on time. Hostess was great. Food quality has improved greatly—-we believe it was the best of any past cruises on any line. On two occasions we decided to eat our dinner at the Oceanview Cafe because of the variety of foods available. Excellant! For years I have vowed to never eat a steak again on a cruise ship but Oceanview Cafe changed me—-the ribeye was cooked perfectly and the meat quality was very good. Stateroom was clean and well designed as always. We had a balcony on the 9th floor. Our stateroom attendant was great. Entertainment was very good. The production shows have improved with very talented performers and finally some songs the passengers can relate to. New terminal in Ft Lauderdale was very nice and easy to embark. We actually were in our stateroom by 12:00 noon—a first for us. On departure day the trip through Customs was much different with all electronic recognition. The long lines have gone away!!! If you are looking for a great ship with friendly staff and great food you will enjoy Equinox. We certainly did. Read Less
10 Helpful Votes
Sail Date: June 2019
Disclaimer: This review is shaded a happy hue due to this vacation being an opportunity to celebrate our son's recent graduation from college. If you don't want to read the entire review I will begin with the summary. We had ... Read More
Disclaimer: This review is shaded a happy hue due to this vacation being an opportunity to celebrate our son's recent graduation from college. If you don't want to read the entire review I will begin with the summary. We had a very good time during our seven day cruise. This partially refurbished ship is still the Celebrity Equinox, the staff remain as friendly and hard working as ever, there are fun and interesting passengers to meet, and there are places throughout the Caribbean that are as beautiful as any place on Earth. We left for South Florida on Friday, on a plane that took off just minutes after the 2019 Summer Solstice occurred. We overnighted at the Comfort Suites, which is convenient to both the airport and Port Everglades. Embarkation was easy, and would have been easier if we hadn't missed the sign for priority check-in. Even with the extra few steps and the extra few minutes of time, we quickly boarded the Equinox and made our way to the recently re-imaged Retreat Lounge. Fortunately, Cruise Critic reviewers had provided pictures and observations regarding the makeover of this space. Sadly, we too found the decor and ambiance to be that of an nice, well maintained airport lounge. While this is utilitarian and attractive for a public space that is transient by definition, we found it uninviting, except for the bar which allowed interaction with the bartender. Gone too are the desks and chairs for the concierges, apparently guests think that having chairs in which to sit conveys an invitation to talk with the concierges, which has been viewed from the corporate level as an inefficient use of everyone's time. The kindergarten-sized chairs are actually laughable. Although there were children in the suite class, we didn't get to see them use the little furniture. I do not have any photos or videos of the rueful looks that passed across senior officers faces when we offered our first impressions feedback, nor did we bother taking photos of this typically empty area. For a contrast, one could see passengers using the Library, the Gaming area, the Atrium, and the Sky Lounge throughout the day, just like they have on every previous cruise we have been on while aboard an S class Celebrity ship. These areas are occupied, they are used for intended purposes and unintended purposes (napping), and help to make S Class ships attractive cruising options. Other than people leaving their glasses, cups, plates, usually with uneaten food on any flat surfaces throughout the ship, the public spaces were clean and well maintained. The new bedding is firm, which I liked, and we took advantage of the pillow menu. The veranda furniture was replaced during the cruise, which meant we lost the solid wood-and-metal table, and the wicker-style lounger. They were replaced with lightweight, and cheap feeling patio furniture that one might find at a Target Department store. The two high-back chairs do recline and came with separate extensions that work as ottomans. We dined primarily in Luminae, and the Maitre 'd Tanya and her assistant Victoria worked hard to insure a memorable dining experience. Once again, the restaurant staff were excellent. The food was good to excellent throughout, with the only complaint being we have become overly familiar with the menus. We also dined in Tuscan, Murano, and Sushi on Five. In each restaurant the service was very good; preparation very good, timely, and as ordered; and overall the dining experiences enhanced our cruise. The onboard entertainment was hit-and-miss. The bands Nu Image and Dancing Town were good, and the Drift duo were adequate. Other than the talented Jesse Hamilton Jr., the evening entertainment was less interesting to us than during any other Celebrity Cruise. Our young adult son went the The Gatsby Party that was apparently well attended and enjoyed by guests. The one excursion we took through Celebrity was the Discovery Dive which was done by Underwater Adventures was safe and educational. The scuba equipment was well maintained. Visibility at the dive sight was good, and although the coral appears degraded, the other undersea life was interesting and pretty. The free dive excursion was also conducted from the same boat, and the experienced divers all expressed satisfaction with the outing. We recommend Underwater Adventures. Disembarkation was quick and easy, and in this case the facial recognition system was functioning. Read Less
2 Helpful Votes
Sail Date: June 2019
We sailed on the Celebrity Equinox for the first time and after sailing on other cruise lines (i.e. Carnival, Royal Caribbean, NCl and Disney) Celebrity was at the top of our list. I have been on 18 cruises and the only cruise line I ... Read More
We sailed on the Celebrity Equinox for the first time and after sailing on other cruise lines (i.e. Carnival, Royal Caribbean, NCl and Disney) Celebrity was at the top of our list. I have been on 18 cruises and the only cruise line I would sail on besides Celebrity would be Disney. We loved the first class touches and treatment we received from Celebrity, no flashy gimmicks (slides and attractions), just a nice relaxing cruise atmosphere and nice people. We met Captain Kate who was very nice and psed with pictures throughout the cruise. We sat around and talked to her for awhile as she is from Las Vegas and so we are we. It was kind of neat. She also said good bye to us as we leaving the ship. Very personable. My husband is a school teacher and we wanted to find a cruise without the comotion of having a lot of kids running around and being shuttled like a herd of cattle (Carnival). Don;t get me wrong, we have 2 kids and 3 grandkids and love them to death, but it is nice to have a relaxing vacation without the "craziness". There were kids on board and honestly, they were so well behaved, even in the pools with the adults. There was not problem. Embarkation was a breeze, the beast ever. Only waited 15 minutes to board and once on board, we proceeded to our cain, dropped off our carry on's and left to explore the beautiful ship. The only disappointment was that the whole ship was not renovated as expected due to time constraints (carpets did not match in the hallways and stairs), but it was still very nice. Our room steward Pima was great, got us some pillows off of the pillow menu and they were so nice to sleep on. Our cabin and balcony were spacious, did not hear our neighbors at all. Food on the ship was great, we ate at all 3 speciality restaurants. My husband's favorite was Murano and mine was La Petit. Tuscany had the views, but the food was not as good as I would have expected. The main dining room, however was a little disappointing. We had Anytime dining and the 3 nights we ate in there we were crammed together and no privacy. Service was not so great, perhaps because they were so busy upstairs versus set time dining. One night they sat us next to a window, in the corner next to the bussers station and the office, so all we saw and heard was the clanking of dishes and the inside of the office each time they opened the doors. They need to do away with this table. Drinks were great. A BIG shout out to Miguel in the World Class Bar. He helped us when we got on board with our drink package (our travel agent screwed up at booking) and then we enrolled in the Mixology Class with him and Santos. We had the best excursion ever and it wasn't on any port. Miguel really took care of us throughout the cruise. He is the reason we will be back, whether it is on the Equinox or another ship. As for the Excursions, they were awful, not fault of Celebrity, it was just big mis-representations of the tour operators in what they say and what they actually do or have. In San Juan we took the Nights at Bacardi which was nice, but not what we expected. However the snorkel excursion in St. Thomas at Buck Island (Turtle Bay Sail & Snorkel Adventure) was absolutely horrible. They put you on a pirate ship that is worn and broken down (my husband got rust stains on his t-shirt from sitting against the side), the crew was gross and dirty looking and the boat was not conducive for snorkeling. The snorkel gear was not sanitized for those who needed it, there was not enough snorkeling gear for everyone and you either had to jump off a "plank" (as in a pirate movie) to get in or climb down stairs on the side of the boat which the ladder did not hook on very good. One lady who had knee surgery used the stairs to get in the water and did o.k., but coming up back into the boat, it took her 20 minutes to climb the stairs. This excursion should have used a catamaran (like others in the area) with walk up stairs. Entertainment was a hit or miss, just like other cruise lines. The comedian was great both nights, the production shows were just o.k. Casino was nice, clean and fun. We only gambled 1 night, as we are from Las Vegas and it was no big deal. Shopping was good, the "pop up" stores were fun and we found some great deals. Wish there was a more selection of souvenirs from the ship though. Debarking was a breeze, never had any issues we were off within 5 minutes. We loved this cruise so much, we booked a 10 day Mediterranean cruise on the Edge for next July for our 25th Anniversary with the Future Cruise desk while on board. Read Less
Celebrity Equinox Ratings
Category Editor Member
Cabins 4.0 4.6
Dining 4.5 4.3
Entertainment 4.0 3.9
Public Rooms 5.0 4.7
Fitness Recreation 4.0 4.3
Family 4.0 4.3
Shore Excursion 4.0 3.8
Enrichment 4.0 3.9
Service 5.0 4.6
Value For Money 4.5 4.2
Rates 4.0 4.3

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