1. Home
  2. Cruise Lines
  3. Celebrity Cruises
  4. Celebrity Equinox Review
  5. Celebrity Equinox Cruise Reviews
5 Helpful Votes
Sail Date: August 2019
We booked this cruise about a week after getting off the Equinox last year. Last year was an 11 out of 10 starts. This year, maybe an 8. The refurbishment is not anything that anyone can see really. We noticed some new paint and new ... Read More
We booked this cruise about a week after getting off the Equinox last year. Last year was an 11 out of 10 starts. This year, maybe an 8. The refurbishment is not anything that anyone can see really. We noticed some new paint and new carpet but that was it. The furniture in the common areas was exactly the same and needed some updating. The staff wasn't as happy as last year either. The BIGGEST disappointment was our cabin. We booked cabin 9366 because the deck plan shows that it has an angled out (larger) balcony. It doesn't. I just spoke with customer service and they said you can't rely on the picture of the deck plan. WHAT?! How can you show a picture of the deck plan and then say it isn't the right plan? FIX IT!!! Per usual, the food was great. The ship was clean. Getting on and off the boat was an ease both in the US and in our ports. Well done. The timing of some of the ports was odd though. In Puerto Rico we got to port at 3:30 in the afternoon which is too late to do any type of excursion when traveling with a child. If you have been on other cruises, you will probably be disappointed in the entertainment on Celebrity. Also, considering that we were on this ship a year ago it was VERY disappointing to have the exact same shows (topper, and life) occupy 3 of the show nights. Read Less
6 Helpful Votes
Sail Date: July 2019
My husband and I decided to cruise on the Celebrity Equinox because it had great reviews and was named one of the top cruise ships. We cruised 7 days out of Fort Lauderdale. The ship is huge and beautiful. The main dining room was ... Read More
My husband and I decided to cruise on the Celebrity Equinox because it had great reviews and was named one of the top cruise ships. We cruised 7 days out of Fort Lauderdale. The ship is huge and beautiful. The main dining room was elegent and perfect. The staff and crew on the ship was friendly and helpful. we had 1st class service through the duration of our trip. However, the activities offered on board is vey limited. Each day we would get an agenda with the days activities delivered to our cabin and was disappointed in what was offered. Most activities were not included and had an additional charge. Most of what was offered was just a ploy to get you to spend more money. There was a "Jewelry Making Class" that I attended. The agenda stated that guests would learn the craft of jewelry making and then take those skills to create their own unique piece of jewelry. We showed up for the class and was brought to a display case with pandora-type charms and bracelets. The "jewelry Making Class" was to pick out a charm and put it on a bracelet, this was their idea of making jewelry. Of course the price of the charm and bracelet were an additional charge. The ship had art and jewelry auctions that were absolutely ridiculous. All pieces had an outrageous reserve price. There is good information about Park West art auctions on the internet and I would highly advise anyone taking a cruise to read the stories and reviews. My husband and I felt like the entire cruise we were pressured into buying something "extra." We were also bombarded daily with crew members trying to sell us drink or dining packages. We were basically harrassed at dinner daily with by waiter trying to sell us bottles of wine. I overheard a group of kids complaining about the lack of activities and how unhappy they were. I totally agree with them, this cruise is not for kids. My overall opinion of Celebrity is not very positive. We were rather disappointed in our cruise and will try a different cruise line next year. Read Less
3 Helpful Votes
Sail Date: July 2019
I chose the cruise based on the price I was able to get as a single in a handicap room. As I use a mobility scooter, I was happy that I was able to get off in Grand Cayman as they tender at that port, The entertaiment was so so except for ... Read More
I chose the cruise based on the price I was able to get as a single in a handicap room. As I use a mobility scooter, I was happy that I was able to get off in Grand Cayman as they tender at that port, The entertaiment was so so except for Travis. The food at dinner was nothing special. The food at the Oceanview cafe buffet was good and they had loads of variety. The staff on board was very good. The ship's Captain Kate was a very personable lady.I wish ships would put in stairs in the pools to make it easier for people to get in the pool instead of ladders which are hard to use. Except being charged for using the mini bar which I did not use. They of course did refund it. The meet and mingle was a wash as far as I was concerned. Everyone was in groups when I came in. Read Less
13 Helpful Votes
Sail Date: July 2019
We were looking for a relaxing vacation and a cruise out of Florida seemed like a good choice. We live east of Orlando and could drive down the day before, stay in Ft Lauderdale and have a nice dinner that night. Our stay at the Hotel ... Read More
We were looking for a relaxing vacation and a cruise out of Florida seemed like a good choice. We live east of Orlando and could drive down the day before, stay in Ft Lauderdale and have a nice dinner that night. Our stay at the Hotel Morrison in Dania Beach was great; not too expensive, good location, and a well maintained and clean hotel (highly recommend if you need to stay in the area). Dinner at Kelly's Landing, a nice relaxing seafood restaurant in Ft Lauderdale was very good too; a great start to our cruise vacation. Embarkation went very well. We moved through the process with relative ease. Being Concierge class sped up the process. We were able to get our cabin right away, dropped off our carry-on luggage, and proceeded to the Concierge luncheon in the MDR. This allowed us to avoid the craziness that often occurs in the buffet when people scramble for tables and camp out until their cabins are available. As mentioned in other reviews, the menu for the Concierge luncheon is very limited; Celebrity could do a better job here. The nice thing was comfortable seating in a relaxing environment. My wife and I were travelling with my brother and his wife; we've been on over 20 cruises and they have cruised well over 30 times. This was my 2nd time on Celebrity Equinox; I'm not a big fan of the layout of Celebrity ships. I prefer the open areas on newer, larger ships and feel the Equinox is too compartmentalized; it's like walking through mazes. The ship was just reconditioned and was in beautiful shape. It's just not my style ship. It was difficult to find a quiet place on the ship to read. During the day, it was too hot on our balcony, so I went to the library. It was extremely noisy, so I went exploring. The best spot I found was the Sky Lounge on deck 14 at the front of the ship; large and at times not being used for other activities. The Dining on the Equinox had highs and lows. Breakfast on most mornings was in the MDR; the oatmeal was wonderful. French toast and a side of bacon was usually my preference and was always prepared just right. The service in the MDR each morning was great. We ate two mornings in the buffet and the egg and omelet station was very good. My wife didn't care for her scrambled eggs from the buffet, usually cold and not consistent between runny and well done. We ate lunch in the buffet each day. The selections for lunch seemed to be mostly the same from day to day. They had an international section that I don't think ever changed. There was a sandwich area that was always chicken salad, tuna salad, and egg salad. The variety in the American type food area was usually "chicken this and chicken that" with one or two pork or beef items thrown in. The greatest variety was in the dessert section where each day there appeared to be new choices, We weren't impressed with the buffet. The MDR menu was fairly limited, some nights good, some not so good. You could always order either salmon, broiled chicken, or steak from the standard side of the menu. Portions were the right size, not too much or too little, and we did get a second lobster tail on lobster night. We tried only one specialty restaurant, the Tuscan Grille, on our second night which was also our 51st anniversary. My wife order a filet and I a rib eye; both were ordered as medium cooked (pink in the middle); both arrived raw. They took them back for additional time on the grille; my wife's steak came back medium well and mine was well done (tough and tasteless). We expressed our dissatisfaction to our waiter, but even after the head waiter came over,nothing was done; needless to say, we weren't pleased with our $45 dinners. The Entertainment in the Theater for the most part was excellent. The comedians were funny; the guest singer gave a very good individual show, and the December 63 (4 Seasons songs) singing group was very good and entertaining. I wasn't impressed by the ship's singers and dancers, though their acrobats were good. They put on two shows; one a little bit better than the first. Activities on ship were limited unless your activity was drinking; there were plenty of lounges and plenty of guests enjoying their drink plans. The singing groups that performed in the atrium each evening were very good and played a nice range of music. Most ships offer a variety of Game Shows for passenger participation; Celebrity offered one on most days, sometimes two. Their big problem was the location for such game shows. They held them in what was little more than a hallway on deck 4, with seating for about a dozen people. Most ships hold them in the Theater and Atrium where seating is readily available and all interested passengers can attend. This was a big disappointment on Equinox. The Service on Equinox was first rate. Our cabin steward, I Made (pronounced "E Mah Day"), was fantastic. He was pleasant and accomodating at all times. Our cabin was always made up and every request was quickly taken care of. We couldn't have asked for a better cabin attendant. Out wait staff in the MDR was equally as good; Fabian, Edward, Denis, and Olivera were wonderful. They quickly learned what we liked and most times had items to us before we even requested them. I can't say enough about their service; definitely 5 star. We didn't take any excursions as all of us have been to these ports several times before. Most days we walked through the port shops and did some shopping. Overall, the cruise was relaxing and we enjoyed ourselves. I prefer the new, large ships and all they offer. We're scheduled for MSC Meraviglia in October from NYC to NE/Canada and Symphony of the Seas in February for Eastern Caribbean; those ships are more to my liking. Read Less
3 Helpful Votes
Sail Date: July 2019
We've cruised many times, including Celebrity. In fact, we cruised on the sister ship ( ) and everything was fine. Where do I start. I imagine the most frustrating part of the trip was lack of internet. For folks who can truly unplug, ... Read More
We've cruised many times, including Celebrity. In fact, we cruised on the sister ship ( ) and everything was fine. Where do I start. I imagine the most frustrating part of the trip was lack of internet. For folks who can truly unplug, this is not for them. For some who might need to check emails periodically, forget it. Here's an interesting story: Tried to log onto e-m the first business day. Over the weekend, I met the IT manager, and asked where the best possible place would be on the entire ship to have the best access. I should have been concerned when he was puzzled by that question. He guessed that mid-ship would be the most logical place, and by the way, my office is right over there... I first tried logging on to simple em from my room. Nope - one bar. OK, so I'll take his advise, pack up, move to mid ship. Well, 95% of the outlets were European. Found one. Waited 30 min. to download EMAIL!. Never downloaded. Went to another part of the area-found another plug. Same Result. Well, too bad you told me where your office was. Knocked on his office door, one of the IT people, who was nice, wanted to inspect what I was attempting. He was surprised at lack of signal and agreed it was lacking. He had an idea of using the ships computers. So we trekked up to the ships computer area - same result. Keep in mind we had the best possible streaming package available. There was obviously no answer, no way to get a descent signal. I actually had to go offshore to Starbucks in San Juan. Very frustrating but they still manage to sign up as many people as possible at $350 each. Seems the network was clearly overloaded. Not a good ship if you need to conduct business at any level. Now the food - I won't go on forever, but we gave up on the dining room after 2 meals. Ended up at picking though the buffet. Even gave them an honest shot and dined at a specialty restaurant - all sub standard. I'll say the crew was nice, the Cruise Director for Entertainment was the best I've ever seen in 30+ cruises. The rest of the time was all as expected. They really need to work on the food & internet access. Read Less
8 Helpful Votes
Sail Date: July 2019
This is our 4th time in Celebrity; 3rd time on Equinox. The ship has been upgraded some from our sailing imbalance April 2018. Very disappointed in the Blu Restaurant. In the past it has been a step above regular dining, but we have not ... Read More
This is our 4th time in Celebrity; 3rd time on Equinox. The ship has been upgraded some from our sailing imbalance April 2018. Very disappointed in the Blu Restaurant. In the past it has been a step above regular dining, but we have not found that to be the case this time. The food has been average and the menu has nothing new from a year ago. On the other hand the Tuscan Specialty Dining is top notch. Excellent service, delicious entrees and beautiful scenery overlooking the ocean on the rear of the ship. This is our 3rd day, hopefully things will improve in the Blu. By the way, Celebrity still makes you pay for internet which is ridiculous- you can get it free at Walmart- don’t know why upscale cruising company Celebrity can’t do the same for its patrons. HoHum with Celebrity this cruise- expected better from a cruise line which promotes luxury sailings. Read Less
5 Helpful Votes
Sail Date: June 2019
Per Celebrity website - "PICKING THE RIGHT CRUISE SHIP CABIN CAN HAVE A MASSIVE IMPACT ON YOUR CRUISE" This is a synopsis of the review requested by Celebrity, I wonder if I will hear from anyone from Celebrity regarding my ... Read More
Per Celebrity website - "PICKING THE RIGHT CRUISE SHIP CABIN CAN HAVE A MASSIVE IMPACT ON YOUR CRUISE" This is a synopsis of the review requested by Celebrity, I wonder if I will hear from anyone from Celebrity regarding my displeasure. I was never informed by anyone or pre-cruise advice or Port check in about the Priority Check in for Concierge Class, Pre-Departure Lounge or about the Exclusive Embarkation Lunch. I only heard from my 'Personal Concierge' with printed invites to special events that coincided with my other plans. I did not need him but he left a phone message on days 5, 6, and 7, that he is here for me and will assist. ​While the cruise ship is nice, clean and updated after going through 'Revolutionization', I personally had a cabin with new bedding and very fluffy pillows, but also where I was unable to sleep well at all, at almost any hour. This was due to my own fault. I had originally booked a great cabin with a wonderful balcony and when offered an upgrade, decided to give it a try. BIG MISTAKE. If there is a next time which I doubt, I will not ask for a Concierge upgrade, but would go up to Aqua Class.​ ​The cabin was upgraded to Concierge class, but should have been degraded to a cabin class below what I originally had booked. This cabin and a few on either side of me, as I was told by those passengers, were subjected to constant noise sounding like rolling thunder, but I quickly realized that it was the carts rolling in and out of the kitchen for the Oceanview Café above me, with replenishing foods, dishes, drinkware, silverware, etc. or coming back into the kitchen with dirty dishes etc. This went on at all hours, including during normal sleep hours. Even when I did manage to get to sleep, I was suddenly awakened by the rolling thunder noise at early morning hours, 2AM to be exact. On one early morning I heard what sounded like large bags of ice being thrown on the floor to break it apart and heard pots being banged around. If someone in a Celebrity top executive position would experience what I did, I would hope there would be some changes made. *Unless you can sleep through really loud noises, Cruisers should be aware of booking a cabins 2136, 2138 2139, 2140, 2141,2143 and 2145. (port or starboard side of the ship)* ​ ​My cabin was comfortable, my cabin steward Ali was wonderful and most of the food was good that was delivered to me daily. I grabbed extra silverware set ups with napkins to bring back to my cabin because silverware, toothpicks or napkins were not served with the Afternoon Savories.​ If you book any Concierge cabin, take advantage of ordering in room breakfast service. ​​I was surprised to have a pencil, not a pen in my cabin, the little pad provided had about 5 sheets of paper on it and I had to ask for an additional one when I used up the first for my notes. I wish I could have had a better experience this time. ​ ​I experienced Qsine twice because it was so good and entertaining. Everybody on staff in Qsine was impeccable, friendly, accommodating and always available. The food was delicious and spot on! The food was delivered immediately after the presentation, if not waiting for the end of the each part of the show. It was a unique experience and totally enjoyable!​ ​I really enjoyed taking a glass blowing class and making my own object. I was impressed at the level of expertise of the glass workers and their patience with students who tried their best and were hoping for the best outcome of their individual projects. The vase I chose with the colors I asked for came out almost perfect under the instruction of Jill. There are slight imperfections, but I love the fact that I have created a vase for my home that I can actually use and remember my glass blowing and creating.​ ​Captain Kate McCue is the most available and affable Captain I have ever had on any large ship cruise. She takes time to talk to passengers and allows us to get to know her. She has the best sense of humor and always makes her daily talks light and fun.​ On a whole, the cruise ship and cruise to Western Caribbean was good, but the Concierge Cabin I was in ruined my relaxing week away and left a very bad impression. ​ Read Less
4 Helpful Votes
Sail Date: June 2019
Embarkation went very smoothly, as we had an assigned time to board the ship, and the process was very automated. Out luggage arrived before we sailed, and we were able to start unpacking. The layout of the public spaces on the ship ... Read More
Embarkation went very smoothly, as we had an assigned time to board the ship, and the process was very automated. Out luggage arrived before we sailed, and we were able to start unpacking. The layout of the public spaces on the ship was very good, and you never got the feeling of how large the ship actually is because the spaces are broken up with no long corridors in public areas. My wife and I have cruised over 30+ times, and with most of the cruise lines. We have been on several Celebrity cruises, and in the past found them to be good experiences. But the quality of Celebrity has gone down hill. My biggest complaint is that their Beverage Package is overpriced, and it's hard to find someone to take your order, so you end up going to the bar to get served. Consequently, you cant't get enough drinks during the day to even break even on the cost of the beverage package. There is inadequate serving staff in the bars, so Celebrity makes a great profit on the bars. We had a great cabin attendant, but he was overworked, taking care of 40 guests a day without any additional help. With the exception of two big performances, the theatre shows were mediocre at best. The food service in the dining room at night was good, and the service was very good. But breakfast and lunch menus and service was just mediocre. We had been to all the ports before, so we didn't do any shore excursions. Instead, we went to some fine restaurants in the ports of call. Read Less
9 Helpful Votes
Sail Date: June 2019
Elite member took our 6th cruise with celebrity to the Western Caribbean. Parked our car at “park-n-fly”, simple and easy. Shuttle took us to the new renovated terminal 25 at PEV. Was advised by e- mail from Celebrity day before of a ... Read More
Elite member took our 6th cruise with celebrity to the Western Caribbean. Parked our car at “park-n-fly”, simple and easy. Shuttle took us to the new renovated terminal 25 at PEV. Was advised by e- mail from Celebrity day before of a 3:30 embark from the port. Embarkation was a breeze.with our printed bar code and lines moved quickly thru the process. My wife and I found ourselves on ship within 30 minutes from curbside to ship. We’ve always gone with Aqua Class and dining at Blu but we elected to this time to go with a veranda, cabin 9191. We had to search and locate our stateroom attendant after the muster drill, which we found to be mute throughout the cruise. We had discovered the next day he had failed to provide informative ship information informing us that future cruises was offering for two days only 3 perks on all future bookings for 48 hours only while on the ship. We found him to be very non informative and request shower soap which was on empty upon our time to shower. The ports of call were fine with us since we been to all of them before and prefer to walk around the shops at port then returning to have the ship to ourselves. We went to Ocean View Cafe for breakfast and lunch buffet. Nothing to exciting in terms of variety of dishes. One individual stood out and that provided excellent service was Jesus food service manager. He was very genuine and attended to my wife’s requests and questions due to serious gluten allergies. As an alternative for breakfast at the ocean view, we went to Tuscan Grill. Most people are not aware of the Tuscan grill is available for daily breakfast. From the third night forward we noticed at 3:30 thru 6:00 loud metal noises radiating above our cabin from the bathroom to above our bed. Guest relations showed concern but could not locate the source of the noise and we had to request ear plugs which only only muffled the noises. They gave us a certificate of $300 to be applied to the next cruise. They should have offered to move our stateroom. Keeping in mind when booking cruises I am always aware of what lies above our cabin. Daniel Fong at guest relations was very attentive to our concerns and questions pertaining to our disruptive sleep in early mornings. The ships captain Kate was definitely a plus for this cruise line and appeared to approachable and genuine. Enjoyed her morning announcements! The cruise was fine other than getting an uncomfortable quality of sleep. Debarked was as quick and efficient as embark. Read Less
5 Helpful Votes
Sail Date: June 2019
We have cruised a lot and I must say Celebrity did not put their best foot forward. Cabin Steward was great, room good but after that FAIR is the best I can say. Although the Cruise Director Thanks everyone for Their energy in every other ... Read More
We have cruised a lot and I must say Celebrity did not put their best foot forward. Cabin Steward was great, room good but after that FAIR is the best I can say. Although the Cruise Director Thanks everyone for Their energy in every other sentence there was NO energy from the staff or crew. Starting with the lifeboat drill, it was long drawn out and some STUPID video of some James Bond type of scenes were played which made no sense and took up more time from an already disorganized drill. I tired to cut them some slack since the ship just came out of dry dock and maybe the crew was not in sync but from there it got worse. First night dinning was horrible. I am NOT a picky eater but went with just a plain sirloin steak to make it simple. The first was uneatable almost raw, second had fat and grissel all thru it and I finally just ate around a third try since we had been there over on hour and a half, not because of my sending back food but just terrible service. OK first night out of dry dock I tried to understand. Second night not many choices and the special was a steak so gave it a shot. No good, just poor cuts of cheap meat. Switched to Chicken Palm, just ok. The third night we just went to the buffet and after cruising for years this was the first time we ever had to do that. Food was good and we had choices. The lobster night was good and final night we just went with Turkey so we ended OK. Entertainment was just fair. First night show was typical, comedian the second was very good and clean material. Beatles group was good but I must say the Frankie Valle group although voices were good their routine was silly and juvenile. They acted like school kids, VERY unprofessional. The music at the pool on sea days was ridiculously LOUD and on two of the days people had to get up and find officers to have the DJ turn it down. BAD form, bad oversight. Captains club party was nice, Capt. Kate spoke well but officers just stood around and never even said hello. No energy and courtesy. To end the cruise, the walk off departure was long and disorganized. We waited a long time to start moving and the room to gather in was not big enough for the long line. You would think by now the Cruise line would know that more and more people want to walk off so they would choose a gathering place big enough to accommodate a large group where the line doesn’t jam since there is not enough room. Poor planning. In my opinion Celebrity has slipped a great deal and it will be a long time before we try them again. We have cruised recently on MSC and find them head and shoulders above Celebrity in every way. Call me VERY disappointed ! Read Less
2 Helpful Votes
Sail Date: April 2019
We love Celebrity and this is our fourth cruise. The only reason I took a point off was because stopping in Punta Cana was a complete waste of time. This in my opinion should be removed from the itinerary. There is absolutely NOTHING to do ... Read More
We love Celebrity and this is our fourth cruise. The only reason I took a point off was because stopping in Punta Cana was a complete waste of time. This in my opinion should be removed from the itinerary. There is absolutely NOTHING to do unless you pay $$$ to visit a resort. I also understand the ship is being refurbished and it needs to be. More furniture for the Lawn. Staff as usual AMAZING. They are always such a credit, so helpful and want you to have the best experience possible. I always choose Celebrity because the food is consistently serious. Far too many towels by the poolside this year but that could be spring break. I managed to find a super quiet spot on the 5th deck which was less windy and packed out. ALL cruises need to up their involvement for helping the environment and cleaning up oceans. Encourage recycling. Educate people onboard. I was pleased to see paper straws and recycling stations but still plastic bottles of water. Let’s give all passengers a reusable water bottle and commit to The Ocean Cleanup. Read Less
Sail Date: March 2019
Overall the cruise to the western Caribbean was very good. The whole getting on board zprocess was painless and having valet service on luggage going home was well worth the money. Stayed over the night before (JW Marriott) and the ... Read More
Overall the cruise to the western Caribbean was very good. The whole getting on board zprocess was painless and having valet service on luggage going home was well worth the money. Stayed over the night before (JW Marriott) and the transfer to the ship was easy. We had booked our own shore excursions, which I would highly recommend on any cruise so no problems there. I am not a cruise efientienoto but this was my least favorite ship. The layout made you wonder what were they thinking. Entertainment was a joke. One good act and two okay comedians. Cruise director was from another planet! Captain (first female American Captian) was great and very personalable. Had no piano or any kind of sing along entertainment. Bars were closed at night for no reason. Pool closed at 10:00 except they were cleaned at 9:00 and you could not be around the pool (can’t figure that one out). I think they thought everyone went to be at nine or something. Food and wait staff was very good except for the soups. They ought to throw the soup chef overboard. With the exception of the French Onion (an ever night menu item) and a watered down broccoli soup everything was like they opened up Campbell’s tomato soup threw some beans and elbow macaroni and called it Pasta Fabiola or Minestrone soup. Just butchered it. Makes me made thinking they could pawn that off as soup. Ship is going in for make over in May. It wasn’t that bad as far as condition goes but like I said layout was not good. Not enough room around the one outdoor pool. The whole top deck was covered in grass, real grass where you could not do anything except have a picnic ( on the windest deck). Had a glass making set up on the top deck which was real unique. Made a star fish (that didn’t turn out half bad). I would definitely recommend that as a nice sovereign of your cruise. Anyway not my favorite ship even through it was voted best cruise ship for 2019 (not sure how they can do that when we are only in the first quarter of 2019). Still thinking the Norwegian cruise line is best suited for our age and taste but it is all a matter of personal preference. Read Less
Sail Date: March 2019
Despite the following experience my overall experience was good. My dinner dining was great and my waiter went out of his way to accommodate my requests on more then one occasion. If you would like to do a shore excursion and are ... Read More
Despite the following experience my overall experience was good. My dinner dining was great and my waiter went out of his way to accommodate my requests on more then one occasion. If you would like to do a shore excursion and are disabled, Celebrity does not assist you(due to insurance reasons) so you will need to book private excursions or bring an assistant with you. I had a unique experience on March 16th. While I was cruising I met a friend and on that morning I wanted to take her to the main dining room Silhouette instead of cafeteria. However she was a pescatarian and expressed her desire to go to the Ocean View Cafe. Due to my blindness going through the buffet it always takes time normally this is not a problem but because it was the last day of the cruise. I stated that we could speak to the staff at Silhouette to accommodate her dining needs. We decided to separate so we could all have food that we could enjoy. She surprised me by meeting me at Silhouette and I advised her that if they couldn't accommodate her. When we were seated, I proceeded to advise the wait staff about my dietary needs. My friend requested some roasted potatoes, and they stated there was no available. She then asked for Salmon. The dining staff stated that it was breakfast not lunch or dinner. Another waiter came and asked the same questions, while she was answering him he was giving her dirty looks. She was very upset. We decided we would leave once we finished our danishes and coffee. However she was extremely upset and had to collect herself in privacy. We ended up separating to the 2 different dining areas due to this issue. We were supposed to hang out for the day, but the experience cast a pall on the rest of the day. The issue wasn't their inability to accommodate us but the way that we were handled. I am hoping that the staff gets some additional training. I would love to hear back from someone regarding this issue. Read Less
Sail Date: March 2019
This was our fourth Celebrity Cruise in a year. We did two on the Reflection last year and one on the Summit. Overall, enjoyed the cruise except for the food. Most of the food on the lunch and dinner buffet was never hot and usually ... Read More
This was our fourth Celebrity Cruise in a year. We did two on the Reflection last year and one on the Summit. Overall, enjoyed the cruise except for the food. Most of the food on the lunch and dinner buffet was never hot and usually just warm. Ordered salmon and other fish selections a few nights and just couldn't eat it, very fishy. Last night turkey and stuffing on menu. Stuffing was horrible and probably dog would not eat it. Lobster tails one night were disappointing. Food on the Reflection was much better and usually served hot. Desserts on the buffet were all cream filled and disappointing. They should have an apple pie or fruit pie or maybe apple cake or pound cake for those who don't like cream filled items. Breakfast buffet was good. Griddle items were warm, but just waited till they put new french toast and pancakes from the grill. Late afternoon (3:30-5:00) they put our scones, apple turnover, almond pastry, and bread pudding. It's the same every day. Reflection always put out the scones, but changed the other selections. The highlight of this cruise was the house band, The Cardinals. They are just great. We lucked out since we had them on the Reflection last year. I honestly think they are the best house band we've seen on any ship. Dec. 63 played two nights Four Seasons Frankie Vallie songs and it was like watching Jersey Boys--they were great. WE've seen the same production shows on other Celebrity ships --they were ok Read Less
Sail Date: February 2019
So I have been on Royal Caribbean , Disney and carnival Wow! So far this is no where close to other Celebrity ships as others have stated. Unbelievable lack of attention or detail We had no problems getting on the ship, the ... Read More
So I have been on Royal Caribbean , Disney and carnival Wow! So far this is no where close to other Celebrity ships as others have stated. Unbelievable lack of attention or detail We had no problems getting on the ship, the streamlined process is a breeze. That said you board the ship at a low level with no one at the ship when you walk on. Weird, no one greets you on deck 4. Ship is as others have said fewer spaces for passengers that is replaced by cabins, expensive shops, and suite amenities. Ouch I felt that everywhere you went someone was trying to up-sell you from more expensive drinks, to more expensive meals , Food: did traditional dining in silhouette, horrible day one... given dry , lukewarm food at dinner, okay, no service, no salt in the shaker??? Um prime rib was an 1/8 of an inch in the dining room & cold ,dessert was tasteless , Day one, HUGE disappointment for celebrity’s ship, no wonder 3 stars, so far this is a carnival ship... without the party.. truly the dining experience throughout the cruise in the silhouette dining area had a lot to be desired !!! i have heard so much about how incredible the food ,service, The complete experience of fine dining was on other Celebrity Cruise ships . this was a true disappointment Read Less
6 Helpful Votes
Sail Date: February 2019
After cruising with Princess three times, we decided to try Celebrity. The Equinox is a smaller and older ship compared to the Royal & Regal Princess. Overall the ship was in good shape. It is apparent that they are letting some ... Read More
After cruising with Princess three times, we decided to try Celebrity. The Equinox is a smaller and older ship compared to the Royal & Regal Princess. Overall the ship was in good shape. It is apparent that they are letting some routine maintenance items go since the ship is going into dry dock later this spring. Our biggest issue with the ship was the pool area. The outdoor pool area is small and the chairs around the pool area are placed with no room in between them. The walking/running trail on the upper level of the pool deck had chairs infringing on the walk. The indoor pool area was no where near at capacity. The grass on the top deck is a unique feature, but there is a lot of wasted space. The entertainment on our week long cruise was lacking. Only one production show. The cruise director Simon, was very energetic but not very visible around the ship. We found the number of activities and the selection of musical entertainment was significantly less than what we were used to with Princess. The waiters and bartenders were excellent. We found the quality of the food in the main dining room comparable to Princess. However, we were not pleased with the buffet. The layout is very confusing and there is no traffic flow during busy times. The buffet food quality was just ok. As far as deserts, the best thing on the ship were the cookies and the ice cream. The other deserts were very bland. During our entire cruise, we were constantly approached during breakfast and lunch about booking specialty dining. We did have one dinner at Murano, which was excellent. We were never approached by any photographer or spa person during our week long cruise, which is not the case on Princess. Captain Kate was very visible during the cruise. Her morning updates which included trivia were very enjoyable and she was on the gangway shaking everyone's hand as they left the ship. We did have a bad experience on an excursion, and Celebrity handled the situation appropriately. We would definitely consider sailing with Celebrity again but Princess will still be our go to cruise line. Read Less
3 Helpful Votes
Sail Date: January 2019
I was looking forward to this post-holidays getsway. Weather was cooperative all week. I chose to stay on the ship rather than venture off in Grand Cayman/Mexico because the excursions offered did not excite me; I wanted to take ... Read More
I was looking forward to this post-holidays getsway. Weather was cooperative all week. I chose to stay on the ship rather than venture off in Grand Cayman/Mexico because the excursions offered did not excite me; I wanted to take advantage of the ship’s amenities and resort feel, instead. No regrets in that department. This particular cruise attracted an older crowd (which I liked) than the same cruise in December a friend took and despised because there were many 30-40 year olds who partied loudly, apparently. My January cruise likely averaged 60 years old so it was an enjoyable experience on sea days-everyone having a fun time without craziness. The Aqua Class cabin on deck 11 was lovely and spacious. Celebrity always does a goodjob about providing good amounts of storage space. The balcony was also spacious (two chairs, ottomans and a table). Although there was an overhang from the pool deck above, you could still get plenty of sun during the day if you chose to sit out there and see valuable amounts of the horizon. My cabin attendent, Belvin, was terrific and took great care of my cabin and my comfort. The only ‘bumps’ I ran into was food-wise. The daily hors d’oer es brought to the cabin each afternoon were unappetizing and lacked toothpicks to eat it/sample it. I was not about to dig my fingers into potato salad, marinated olives, guacamole, etc each day. Blu dining room offered great service and management (Linda), but the menus were lacking creativity for the most part. Best menues there were on the first and last nights. Dinner in Murano was disappointing because the frisee salad was not ‘dressed’ as described and the sea bass was tasteless and dry. Even the mashed potatoes were inedible-very dense and flavorless. Dessert was very good, however, and we brought a bottle of champagne from our cabin to dinner to enjoy with that course. Overall, I have to say this was not an enjoyable meal and certsinly not worth the extra $50-there was nothing special about this dinner experience. The Oceanview Cafe buffet lunches were quite good. Had dinner there one night which was an exasperating experience-I chose the fresh fish-made-to-order area but the expeditor was disorganized. People didn’t know where the line formed, orders were taken randomly, grilled fish tended to sit and get cold for some. Plus, no fresh lemon to add to your plate. This area needs work-it is a great idea and I was looking forward to my entrees but my particular experience took away the pleasure of eating there. On a positive food note, the Mast Grill on 14 was reliably great, as was lunch in the Silhouette dining room where you could get a nice salad and glass of wine served in a gorgeous Reidel glass. Service there was hectic but well done, just the same. Officers were very visible which I like to see. Live music, however, left much to be desired. The rock band was LOUD and as a result, many cruisers left the pool when they were to appear. A duet of two women in Ensemble Lounge sang terribly off-key every evening, so we took our cocktails in Sky Lounge for the final four nights of our cruise. Read Less
6 Helpful Votes
Sail Date: December 2018
We chose the Equinox rather late as we decided just before Thanksgiving that we wanted to be on a ship for the New year. Upon looking at available cruises, the Equinox came up as most affordable option of remaining balcony options. We did ... Read More
We chose the Equinox rather late as we decided just before Thanksgiving that we wanted to be on a ship for the New year. Upon looking at available cruises, the Equinox came up as most affordable option of remaining balcony options. We did get the Aqua class and as such got to dine each evening in Blu. The food and service were five star here and we arrived each night at our leisure and got table for 2. Menu in main dining appeared to be a step above RCL, admittedly our favorite cruise line.I neglected to mention that in the Aqua class room you get daily appetizers and fresh tea. You also get access to parts of spa (Relaxation room, steam room, and sauna). Casino was small and disappointing in that the minimums were high for a cruise. Craps min bet was $15 and while they had a single $5 BJ table that was always full, you could always find a seat at $15 and up table. Casino manager never changed these mins the entire cruise. They did have a Texas hold em Poker table that was open sporadically. Entertainment was average at best. They had 3 main production shows that were performed by same group with same stars. Celebrity productions were not Broadway like RCL Oasis class. Enough said. in between shows they would have a one man/woman show that was a magician/comedian or singer/comedian. I did enjoy the Steve Parry. PGA speech about his road to the british open and his chipping demo on the lawn. My favorite bar was the Sunset bar on the back of the ship. Great service and they had either a single or duo performing every afternoon. Cigars welcome there on one side. The Ensemble bar is also a nice place for pre or post dinner libations as they have jazz type entertainment. Other mentionable would be the Martini bar with and ice bar. They do a drink martini show that is quite an event. My seapass card had to be replaced ,i think, 8 times due to being de-magnitized and would not open room. Pathetic that they are still using old technology while sister competitors like RCL use RFID technology which were error free on our cruise in September. Furthermore, the inroom TV was out for 4 of the 7 days! The internet was another bad point. We only had unlimited internet on 2 devices and used our cell phones exclusively, yet we had to continually relog into their internet provider. Again with RCL we logged in once and were done! Really pathetic performance. Celebrity makes a big thing about the lawn areas as a pace to play games such as bocce, croquet, etc. All that I really saw on the lawn was sunbathing. Maybe Celebrity could reserve one area for games and others for sunbathing. And finally with a name like Celebrity would it not be nice to have a unannounced celebrity or 2 for one night only shows? RCL and even Carnival has done this for years. Read Less
5 Helpful Votes
Sail Date: December 2018
We were a large group of 10 family members - all adults with one 17 yr old. I have cruised over 20 times, mostly on Royal, several times with Princess and once with Carnival. We tried Celebrity because I had often heard it was "a ... Read More
We were a large group of 10 family members - all adults with one 17 yr old. I have cruised over 20 times, mostly on Royal, several times with Princess and once with Carnival. We tried Celebrity because I had often heard it was "a notch above" Royal Caribbean. This was not our experience. Embarkation was awful - we had Elite status but the Celebrity member controlling our line was never paying attention. After waiting 45 minutes in a line to check in - we finally just went over to the regular check in line and were taken so fast. We also knew that the ship was going in for refurbishment (after we booked of course) so I was not expecting the look to be great. It was fine, carpet styles were dated and deck chairs etc showing wear but the ship was very clean so it passed in my book. The biggest reason for 3 star rating was honestly the food. I can be pretty objective since I have cruised many times. We ate in the main dining room every night. 80% of my meals were honestly just awful and the 20% that weren't - the portion size was so small as to be laughable. My ravioli dinner was 3 raviolis. I ordered the shrimp louie appetizer and it was seriously about a tablespoon worth. My shrimp scampi was shrimp skimpy - only 3 shrimp on the side. Seriously?! Even our head waiter acknowledged that it was bad and started bringing our sons extra dinners. We are not snackers or breakfast eaters so we were basically eating 2 meals per day. It is the first cruise I have ever been on where I felt hungry. The overall quality was just poor. Some meats were so tough that our drinks would spill when someone at the table was using a knife to saw through the cut. I understand cost cutting on portions but they are seriously in need of a new chef too! Two bright spots to recommend - the burgers at the Mast Grill and Sushi on Five (my crew did it for lunch). We did not try the other restaurants because it was a Holiday cruise and they were charging $70 to $120 per person cover charges. When you have 10 people that gets to be ridiculously expensive. The Buffet was not great. Again, hit or miss but more than anything it was just chaotic at lunch time trying to find an open table and get your group together. I wish all cruise lines would figure out a way to make this better. We did not do the dining room for lunch based on our dinner experience. The drink package was another disappointment. We upgraded to the premium because I did not want to hassle with whether a particular drink might be included or not. We found the drinks were very weak. You have to specifically say the brand of liquor you want or they will serve you house brands even with the upgrade. We finally started asking for double shots in mixed drinks otherwise you are just drinking a lot of juice and mixers. I ordered Baileys on the rocks and got one shot glass full over a huge glass of ice. In the dining room they ran out of the better champagnes and sparkling wines so what we were served was often just awful. Recommend you get your drinks in the World Class Bar. They use top shelf liquors there all the time. Entertainment in the Theatre was hit or miss. The first night comedian was probably the worst I have ever heard in my life. The comedian magician was enjoyable and the last comedian was very funny. The singer "Jane Curry" was very good as well. They had the Celebrity singers and dancers on deck entertaining for New Year's Eve. They were pretty bad at singing rock cover tunes. The house band Bristol was good but they played early in the center of Deck 3. After that, there was no where to really go in a lounge and just listen to some good music. Recommend the Silent Disco when it is in the Sky Lounge. Go early, they run out of headsets and there is a long line to wait once they run out. Disembarkation was another fiasco. We booked a Celebrity excursion and were told to collect our luggage on Carousel 2. It never came out. We spent 50 minutes wandering around looking for our bags not knowing whether our excursion left without us. I kept trying to grab a Celebrity person to help but they did not know what to do. Finally someone told us that our tag number had not been given to the baggage team. We sailed in balcony cabins. They were clean and ample room. Two outlets in the whole cabin was a joke with the amount of devices that need to be charged these days. Hope they fix that with the refurbishment. The WiFi kicks you off a lot and you have to constantly log-in again to connect. Also very very slow. I think everyone judges their cruises by what is important to them. We were still on vacation so we did enjoy our family time and some great weather. I hate to be this critical but when you spend that amount of money we did to take 10 people on a cruise, I did expect better. You definitely need to get the food and drink right on a Ship. The ship's crew and service were excellent. No complaints on that front. We just will not be cruising Celebrity again. Final note - don't do the Everglades excursion at the end. If you have a late flight on the last day, you can check your luggage through from the ship for $25/bag and just take a taxi to the beach for the day. We took the Everglades excursion with Celebrity. It was a very short boat ride (we saw one alligator) and then 30 minutes of "petting zoo quality" land exhibits. We were dropped at the airport by 1:00 pm for a 7:00 pm flight. Defeated the whole purpose of doing a day excursion to use up time. Read Less
Sail Date: December 2018
This was our first cruise so wasn't truly sure what to expect. We had two balcony rooms with the concierge class, we were a family of four including two teenage girls. We picked Celebrity due to the reputation of being one of the ... Read More
This was our first cruise so wasn't truly sure what to expect. We had two balcony rooms with the concierge class, we were a family of four including two teenage girls. We picked Celebrity due to the reputation of being one of the more exclusive cruise lines. I will start with the positives: 1) Boat was very clean and we were impressed with the use of the space in the rooms. The attendant that took care of our rooms kept them extremely tidy. Will warn you that the rooms are outdated. 2) Canyon Ranch service was top notch, I had a massage, blow out and manicure. 3) The cruise director and concierge were extremely friendly, they truly enjoyed their jobs and it showed. 4) Room service and Dining Room food were consistent. Sushi/Italian specialty restaurant were decent! The Sommelier in the main dining room was fantastic! 5) New Years Eve Party, Silent dance party, and white party were entertaining for all ages. Comedian made us laugh. The negatives: 1) Costa Maya, not so great. I saw previous reviews that said do not get off at this port, and should have listened. We only got off because it was a bit rocky the night before and we wanted to be on solid ground. We selected a Celebrity Beach Club excursion. First, the description of the package did not match the actual facility. There was supposed to be a pool, no pool. There was supposed to be a restaurant/bar. There was a makeshift restaurant/bar made out of shipping containers. We lasted a couple of hours and didn't eat or drink anything. There was too much seaweed (which they did warn us) to enjoy the ocean. We learned that we were taken to the wrong place, and that the actual beach club we were supposed to go to was closed. We were not told this, and when we went to the excursion desk to ask for a refund, we were given the run around. They finally agreed to give us 50% off but asked us not to tell anyone. 2) My daughters friend needed feminine products. When she went to check out, the man behind the counter was extremely rude. Asked her if she was old enough to even use the products (she is 16) and wanted to know if she had her mothers permission to buy the products. 3)The teen room was empty and the girls were disappointed that they didn't have much going on for them. The ship didn't do a very good job of advertising. Being that it was a holiday, there were a number of families with teenagers, however not a high turn out in the teen room. Thankfully the girls were outgoing and made new friends. 4)When we went to Cozumel and Grand Cayman, we decided to go directly to a five star hotel( Intercontinental/ Ritz) and either eat lunch or ask for a day pass. I am glad we did, we learned that a gentleman on our ship had passed away snorkeling in Grand Cayman. We also spoke to a family that toured the Mayan ruins in Costa Maya with their five children and they didn't learn one thing. Not sure we will be cruising again. On the fence! Read Less
2 Helpful Votes
Sail Date: December 2018
We got on the ship quickly after getting dropped off by a super shuttle. But their was a wait to get on with having to go through security and then to wait in line to get our key cards. We were given champagne when we got on the ship ... Read More
We got on the ship quickly after getting dropped off by a super shuttle. But their was a wait to get on with having to go through security and then to wait in line to get our key cards. We were given champagne when we got on the ship but we're told glasses were not allowed in the elevator as I'm sure people would leave them in it when done drinking. We got to the buffet and there were no tables, we finally found one but way in front and had to share. The food was okay, the deserts were the best and there was plenty of deserts. When the room was ready we finally left the buffet as it was closing and were kicked out. The ports were okay and we felt key west was the best port in terms of doing things. Was dissapointed in some things and really liked some things. I liked the movie theater on board and was able to see some movies I had not seen that came out in 2018. There is no screen by the pool like other lines. I would definitely go on Celebrity again and liked it more than Princess as they have way bigger ships and I prefer smaller shipd. The food was okay, nothing to write home about. The speciality restaurants should be considered for sure! Was dissapointed didn't have Captain Kate and really wanted to because never have had a female captain on a ship before. Read Less
1 Helpful Vote
Sail Date: December 2018
This was our 9 Celebrity Solstice class cruise in past 5 years. We usually cruise aboard the Reflections, and Silhouette ships. Usually food has been excellent (10 out of 10) but on the Equinox cruise the food was poor. We only had 2 ... Read More
This was our 9 Celebrity Solstice class cruise in past 5 years. We usually cruise aboard the Reflections, and Silhouette ships. Usually food has been excellent (10 out of 10) but on the Equinox cruise the food was poor. We only had 2 very good meals in Main Dining Room, only fair meals in the buffet and even the upscale Tuscan Grill was just very good (not excellent like before). We also usually like the hamburgers at the Mast Grill but the burgers themselves seemed different (although cooked good) but just tasted different. I think almost every meal we had was overcooked and dry, with meat being tough. I know I could have sent it back but it probably wouldn't have made a difference because others had dry looking, tasteless meals also in our group. Prime Rib was excellent and so was Beef Tornadoes (2 nights) in the Main Dining Room. Pasta's were starchy and tasteless. Lamb chops were overcooked. Overall ship was just about as nice as other Celebrity ships but my main complaint was the food. One other thing, the Equinox singers and dancers (the ship performers) were OK but the productions didn't seem to have a good theme or concentrate on music anyone knew. This was not my own opinion completely but several people on the elevator commented that it was either theme park quality or high school quality. I rated value for my money average just because one of my main things I look forward to is good food aboard Celebrity and it just wasn't there on this cruise. Drinks were very good and service at the bars and even the MDR was excellent. On last thing, the deck chairs were somewhat different than other Celebrity ships and were very hard to sit on for long periods of time. Read Less
5 Helpful Votes
Sail Date: November 2018
Restaurant was great- dont need to go to upscale restaurants- ship is poorly layed out. there were 5 ports of call. Porta Cana was terrible- water to rough and took 30 minutes by boat to get there-each way. Nothing to do on ship when ... Read More
Restaurant was great- dont need to go to upscale restaurants- ship is poorly layed out. there were 5 ports of call. Porta Cana was terrible- water to rough and took 30 minutes by boat to get there-each way. Nothing to do on ship when there is a port stop. Everything closes and there are no activities. Game shows are in a very small area with few seats. Late game show as to late- most people had gone to bed. Not only do they want $14.95 per day for tip they also want an additional $8.50 for wait staff, $3.59 for room stewart and $2.00 per day for clean up staff. We are talking $400. thats like $400-$500 just for tips. REALLY! The shows were good except for one comedian. Cruise director was great but just not enough activites on board. Cabin was good although when you asked for extra towels or washcloths they balk. I would go again but with other people added because it was boring Read Less
Sail Date: November 2018
Had this cruise picked for me by fellow travellers. I was told it was the best of the best. In fact, I was not impressed. Started off with being charged £250 for 11 days wi-fi, then balcony partitioning panel between rooms was broken. ... Read More
Had this cruise picked for me by fellow travellers. I was told it was the best of the best. In fact, I was not impressed. Started off with being charged £250 for 11 days wi-fi, then balcony partitioning panel between rooms was broken. Followed by being charged $29 per day for tips we hadn’t sanctioned. Next up the service at the a la Carte restaurant was slow, as was the service at the bars, due to card system. The shows were ok, not brilliant, same for the bands. The islands were nothing flash either, a few decent houses but mainly shanty towns. The touts on Antigua were horrendous. On the top deck is a jogging track, so there is always about 6 idiots walking round, getting in peoples way, especially the stewards. Sunloungers were too tightly pushed together, not much room to manoeuvre. Our first cruise and probably our last, not value for money. I don’t suppose this review will get past the sensors, but that’s life Read Less
3 Helpful Votes
Sail Date: October 2018
In the past, Celebrity Cruises have been one of my favourite crusie-lines to travel with. When I saw Celebrity’s Florida & Carribean itinerary, it seemed perfect for our family holiday. Embarkment was smooth, at least from our ... Read More
In the past, Celebrity Cruises have been one of my favourite crusie-lines to travel with. When I saw Celebrity’s Florida & Carribean itinerary, it seemed perfect for our family holiday. Embarkment was smooth, at least from our perspective, since we were fortunate enough to join the fast-track lane. Once we passed through security, we were warmly welcomed aboard the ship, and made our way to our cabin. We found the cabin to be clean and tidy, although the balcony was not as well kept. Most (if not all) rooms come with a sofa/sofa-bed, and our family made use of our one. On previous holiday’s, the room attendants would neatly transform the bed back into a sofa and vice-versa, except this did not happen on this trip. We were also quick to notice that the bathroom products have all changed, bar-soap for liquid shower gel and so on. I guess those items are a matter of preference, but they are decidably against our taste. It was not long before we ventured out to the open decks, and it became immediately apparent that the sunloungers no longer had the comfy toppers! We decided to take a spot on the sunloungers and catch some of the entertainment, albeit until the mid-afternoon, for the noise reached unbearable levels (I mean LOUD and louder still throughout the cruise). Unfortuantely, this is where further Celebrity cuts were seen, especially in regards to the singer, who had an extremely grating voice. I am not just being a moaning grump either, many fellow passengers agreed that the standards had slipped, and that the singing performance was far from acceptable. It is a shame to see Celebrity, a cruise-line I have loved in the past, to cheapen itself in such a way. Nevertheless, the evening entertainment was of a much higher standard, and we very much enjoyed what was on offer. Notably, we saw two good comedians, and a genius comedian-piano player, the latter was amazingly talented. On this occasion, we opted to miss the celebrity team shows, since they are repeated and then they are repeated again. Celebrity certainly made a big effort for Halloween: Beautifuly carved pumpkins, witches, ghosts and ghouls, spread around all around the ship. It was all good fun, except the huge scary spider! The Ocean View Cafe had a great variety of food, at high quality too. I also loved the Cafe al Bacio which was light, warm, and had huge comfy seats. This was in stark contrast to the dark lighting around the ship, especially in the Silhouette dining area. The restaurant was a bit hit and miss, with the food and service being of a mixed standard, which was a down-grade from past experiences. Disappointingly, our sommelier was (how do I put this politely?) useless, however, one star (Jon Jon) often managed to save the day; he was particularly friendly, organised, and conscientious. If you opt for the premium drinks package, then you will not be given the Evian Water, unless you ask. We found this little trick out, the day before disembarkment. Also, most premier wine drinks are found inside the ship, but not by the pool. At dinner you have to ask for a wine-by-glass menu, otherwise you will miss out again, so just keep these little tactics in mind. All the destinations we visited were wonderful, and I’m even complaining that we didn’t spend more time in Grand Caymen! It is particularly worthwhile visiting the glorious Seven MIle Beach. Again, there was one problematic episode: Our snorkelling trip - organised by Celebrity. In short, although we are strong swimmers, we were pulled out to sea, and were left in dangerous situation by a less-than-vigilant instructor. The instructor swam over to us (my daughter of 12 and myself), gave us a lecturing, and then presumed to swim away. It took us at least 30 minutes to struggle back to the boat. After speaking to other snorkellers, we were certain that the safety procedures were not being properly followed. Despite this small disaster, we did get to see a large terrapin and a stingray. Aruba, was our favourite port of all. We travelled to Eagle Beach by Taxi, and then walked round the town and nature reserve. You’ll be sure to find many Iganas, green lizards, and Pelicans amongst the wildlife. Curaçao, was very colourful and pleasant, and was easy to walk around. If you get a chance to see it, then the opening of the bridge is worth watching In Bonaire, we went on a trip (including a visit to CoCo beach), and the guide was very informative. Again, we went snorkling (undeterred) in the crystal-clear water, and found the experience to be nice and safe. Caution - be careful of the beach, for there is little in the way of shade. Our last stop was Key West, where we went for a magical helicopter ride, it was simply unbelievable. Afterwards, we walked around the town, which had a great atmosphere, and stopped at a pub with fantastic live music. The harbour area is full of interesting creatures, aside from seeing the local fisherman gut fresh fish, my daughter also spotted a magnificent Manatee. Finally, our disembarkment was prompt, as immigration was carried out on-board, before entering Key West. There are a lot of passengers from various ships around, but Lyte services picked us up, and took us to the Dolphin Shopping Mall (which had first-come-first-serve $5 lockers for medium sized suitcases) before going to the airport. On the whole, the Celebrity experience is still an enjoyable one, but they must address their standards (even in a climate of cut-backs), now. I fear that, if they continue on their current trend, then Celebrity won’t be among my favourite picks to go on holiday with. Read Less
Celebrity Equinox Ratings
Category Editor Member
Cabins 4.0 4.6
Dining 4.5 4.3
Entertainment 4.0 3.9
Public Rooms 5.0 4.7
Fitness Recreation 4.0 4.3
Family 4.0 4.3
Shore Excursion 4.0 3.8
Enrichment 4.0 3.9
Service 5.0 4.6
Value For Money 4.5 4.2
Rates 4.0 4.3

Find a Celebrity Equinox Cruise

Easily compare prices from multiple sites with one click
Compare and book excursions for your next cruise