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Sail Date: April 2019
We chose the transpacific cruise because of the ports and Celebrity Solstice because of reviews and recommendations. Very pleased we went Aqua class as the food and service in Blu restaurant was outstanding, especially for anyone with ... Read More
We chose the transpacific cruise because of the ports and Celebrity Solstice because of reviews and recommendations. Very pleased we went Aqua class as the food and service in Blu restaurant was outstanding, especially for anyone with special dietary requirements. By comparison, the main dining room was mediocre, but the buffet was better than expected. The Spa cafe was also good for light breakfast and lunch options but the burgers at the Mast Grill were disappointing. Al Bacio Cafe is very popular for specialty coffee and tea but expensive unless you have a drinks package. The daily treats there are provided free and some are very good. The gym is modern and spacious and evening entertainment was very good, especially the Lighthouse Duo and Gilly and the Girl. Some of the special artists were also great but there was a lack of variety of activities during the day and the cruise catered more to an older crowd with two sets of five consecutive sea days with mostly passive activities on offer. Although there were a small number of families on board this cruise which spanned the school holidays, and there is a kids club, the ship does not really cater to children or a younger crowd. It is quite accessible for people with mobility issues but there were often long delays for the lifts especially when disembarking. There were only 6 ports of call on this 19 night cruise so it was disappointing for a cruise called Tahitian Treasures that we visited two of the three ports in Tahiti over Easter where many places were closed due to the holidays. Shore excursions can be prebooked through the cruise line or independently online for convenience but are usually much cheaper and quite easy to book when you arrive in a port if you have done some research beforehand. Read Less
1 Helpful Vote
Sail Date: March 2019
We chose this cruise because of the itinerary, and in that respect, it delivered. We booked the Hilton on Princes Wharf for a 3-night pre-cruise stay in Auckland, and the ship was docked beside the hotel when we woke up on embarkation ... Read More
We chose this cruise because of the itinerary, and in that respect, it delivered. We booked the Hilton on Princes Wharf for a 3-night pre-cruise stay in Auckland, and the ship was docked beside the hotel when we woke up on embarkation day. Porters met us in the lobby and delivered our luggage to the ship, and from that point, everything went smoothly. We had pre-booked the Murano specialty dining room for the first evening's dinner. It was very nice and worth the extra cost, but there was an odd twist. My wife ordered a dessert which was prepared and flambeed table-side with great fanfare -- only to be rolled away quickly with a flippant "Now the real one will be delivered to you from the kitchen." We're still trying to figure out what happened ... Our first cruise was with Celebrity many years ago, and we were hoping for the same quality of food and beverage service as we had experienced before. Overall, I'd have to say that the main-dining-room food on this ship was good to very good, but not great. Several fellow passengers commented that the food served in the Oceanview Cafe was generally better in terms of variety and quality, even for dinner. Somewhat disappointing was the fact that we weren't able to access some dining venues, even for an extra fee, because we hadn't paid for one of the highest-price cabins. The major irritation, however, was during bar service, where our mid-range "classic" beverage package required as much as $4.50 extra per drink, depending on what bar we were in and what drink was ordered. The size of our drinks was actually smaller than the same drink in the "premium" package, as well, which was a great way to limit the amount of alcohol poured during busy bar times when the waiter might not get back to you for 15-20 minutes after you've finished your first drink. This "nickle-and- dime" approach will most likely prevent us from cruising with Celebrity again, as we've recently been accustomed to all-inclusive cruising, with no tricks to limit costs and squeeze more money from guests. Overall, we found New Zealand to be the most beautiful country we've ever visited, and Sydney is an amazing city -- perhaps the most vibrant we've visited. Our ship took us to many interesting ports, and we're glad we made the trip One highlight of our trip was the crew. Especially for such a large ship, this was the friendliest crew we've experienced in 9 cruises. Our cabin was the most spacious we've ever had, and it made a noticeable difference in our experience. Read Less
1 Helpful Vote
Sail Date: March 2019
We joined four friends for one of those life time trips. We always wanted to cruise and see NZ..so we did both with Celebrity. Also to revisit a special place..Australia. Booked this 14 day cruise. Ship was Celebrity Solice. Does ... Read More
We joined four friends for one of those life time trips. We always wanted to cruise and see NZ..so we did both with Celebrity. Also to revisit a special place..Australia. Booked this 14 day cruise. Ship was Celebrity Solice. Does to Auckland for cruise launch. Boarded after a day exploring Auckland (which we explored before)had hired a private tour..Wonderful Boarding went quickly....this process was very well done by Celebrity. As we were watching leaving Auckland..We decided to eat in Ocean View Cafe. This was my first day and we loved the view. But then...food. Was so bland... over cooked, lots of bad deserts. This first impression did not change throughout trip. Poor food all around except hotdogs and hamburgers at an outside grill. Very disappointed..but no weight gain... Service great, outings good. Rooms good. Very poor condition for hallways, and veranda furnishings. Broken curtains, torn bath towels..then no fair shake for a gay couple on being in stage..Very concerning. Told Cruise person all this on ship in Future Cruise dept. Have not received any communication from them on a review of our concerns. Probably done with Celebrity. Will cruise again though! Thx for reading. Read Less
4 Helpful Votes
Sail Date: March 2019
We had this cruise booked almost two years in advance, in order to secure an accessible room. We picked this cruise as we had previously cruised NZ but had a lot of ports cancelled, so we decided to try again as we had heard good things ... Read More
We had this cruise booked almost two years in advance, in order to secure an accessible room. We picked this cruise as we had previously cruised NZ but had a lot of ports cancelled, so we decided to try again as we had heard good things about Solstice. We had a fantastic time. It is the best cruise we have ever done. Embarkation - we stayed at the Quest on Queen in Auckland (very nice hotel, very handy to the port if you are just wanting to wheel your luggage down to the wharf). We had to book a taxi to take us to the ship and when the taxi arrived at the pier, he spoke to one of the baggage handlers who called for some assistance, and our bags were taken directly from the taxi to be loaded onto the ship. We were then directed inside to the wheelchair assistance area, and we then had a man push the wheelchair all the way past the lines of people right to the front of the queue. From there it was only a few minutes until we were on the ship. Our cabin was Aqua class stateroom 1526 on deck 11 and it was the best accessible cabin we have had on a ship to date. There is an automatic door so once you insert your card it swings open to allow the wheelchair to enter. There is a large entryway and enough room in the cabin for a wheelchair to pass between the desk and the beds to the balcony. There is a ramp from the cabin onto the balcony. The bathroom is huge with a shower chair and bars around the toilet. The only things we might criticise is that the toilet is not raised and the bed is almost a little too high to transfer in and out of the chair, but other than those two minor things which we worked around, the cabin was excellent. As to the state of the cabin itself, I thought it was in good condition. The beds were very comfortable (they have a squishy topper on the mattress). The wooden railing on the balcony was a bit rattly but you couldn't hear it with the door closed inside the cabin. The bathroom was in good condition as well but because there is nothing to stop the water, when the ship is rolling I did have to put down a towel around the shower so I didn't flood the bathroom with water. Our room steward was excellent, although we did keep surprising him by turning up when he was trying to clean, but he was very nice about it. As we were Aqua class we dined in Blu. The food was very good but the service was excellent. I was a little concerned that Blu might be too fancy for us but we found something to our tastes every night, and if we didn't, they had a back-up or two in the kitchen that they could bring out. Our waiters were hilarious and they greeted us like friends every night which made the whole restaurant experience that much more enjoyable. We had breakfast in the buffet only a few times because it was so hard to find somewhere to sit and it was just so crowded. On port days we had breakfast in our cabin so we could get an early start (there is no charge for room service on Celebrity). We had breakfast in Blu and it was very good as well. We had lunch in the buffet most days. If you arrived at the wrong time (i.e. between 12 and 1.30pm) it was almost impossible to find somewhere to sit. Thankfully they have helpers in the buffet who were able to take control of the wheelchair and find a seat for us. I thought the food in the buffet was the best I have had at a buffet at sea - every day there was something different to try. I especially loved the ice cream and the pasta station. We would often go in the afternoon and get ice cream or sorbet to take back to the room, it was delicious. We tried all three specialty restaurants (except the sushi place). Of the three Tuscan Grille was our favourite. The lobster rigatoni alfredo was to die for. We had dinner there the night we left Milford Sound and it was a very special experience to watch New Zealand grow smaller and smaller behind us. We tried the seafood fiesta at Silk Harvest which was good (but costs extra, and you can only book once on board). We tried the lobster at Murano and it was delicious. I don't have any complaints about the specialty restaurants. I had read bad reviews about them but we thought they were excellent. Next time I would wait until I was on board before booking, as you could get the restaurants cheaper on board, and they were always trying to offer us deals. Re the drinks packages - we had onboard credit (about $350AUD worth) so we didn't bother buying drinks packages, as neither of us drink alcohol. The non-alcoholic package is $22 a day per person. It averaged out that we would not have spent enough on board to warrant buying the drinks package (we averaged about $15 per day each, on port days we might've only spent about $8 each, some days we spent nothing). In saying that, we are booked again on Solstice in 2021 and we received two perks with our booking, so we are both getting a drinks package. Why? Because the amount of times I was asked why I didn't have a drinks package, how it will work out better for me if I have one, and the amount of huffing and puffing from the bartenders was so unbelievably frustrating that it is just easier to have a damn drinks package. I don't know how many times, and to how many different people, I explained that we are not spending enough per day to warrant it - they just don't understand. I know they are meant to push it on you but it was really annoying. Honestly, my biggest overall complaint is that I found the bar service at every single bar I went to absolutely terrible. Maybe they care if you're buying cocktails and you've got a drinks package, but other than that, they just want you gone. And just trying to get noticed to place an order was an ordeal in itself, especially at the pool bar. I didn't have any problems with the table service at the Sky Lounge - that was excellent. Other people may have had an easier time but by the end I was dreading having to order anything at a bar. The other thing we didn't buy that I wished we had bought was an internet package, but it was just so expensive that I didn't really think I could justify having it. Thankfully it is our second perk for our 2021 cruise, so I won't have to worry about it next time. We didn't see all of the shows. We saw the Buddy Holly show, Nikki Bennett (awful, just awful), the Motown tribute show and then a few of the Celebrity productions. I didn't really enjoy the shows but it seemed like I was in the minority there, as there were a lot of standing ovations. We went to Captain Tasos' talk about the building of Solstice and it was standing room only for good reason - it was absolutely fantastic and a highlight of the trip. I wondered what all the fuss about Captain Tasos was until I got on board - the hype is worth it. He is hilarious. I participated almost exclusively in trivia and had a great time doing so. The entertainment staff were very friendly and it was a lot of fun. I spent a lot of time in the Sky Lounge; it was my favourite part of the ship. We never did make it up to watch the glass blowing - it was too cold to be out on deck most of the time, but I will definitely go for a look when we're back on in 2021. We also didn't make it to any movies - they play the movies up on the grassed area but again it was too cold and I wasn't really interested. For the most part (bar service aside), I found the service on the ship to be above and beyond what we were expecting. The staff were unbelievably helpful, attentive and friendly. We had assistance every single time we were getting on or off the ship - usually an army of men to help push the wheelchair up and down the ramp. If there was a long walk (for example in Tauranga and Dunedin), one would often walk the wheelchair about half of the distance for me. The wheelchair was a fast pass in itself - we bypassed the queues getting off the ship in Tasmania, were straight off and through customs before the rest of the passengers had even gotten off the ship. In Akaroa they have a stair-lift to carry the wheelchair down to the tender boat, and they helped us on and off the boat. The staff were really wonderful and they are a big reason why we decided to book again for 2021. We booked this cruise for the itinerary and unlike the last time we cruised NZ, we were able to make it into every single port. I love Auckland and I think it's a beautiful city. In Tauranga we rented a car through Rite Price Rentals (highly recommend them) and drove ourselves to Rotorua and Waiotapou, and the next day up north to a small town on the coast called Bowentown. In Wellington we booked a private tour with a driver who took us all around the city; it was fantastic. In Akaroa we simply went ashore and did some shopping. In Dunedin we booked another private tour with Good Company Tours, did a city tour, a tour of Olveston House and then a train ride (some disappointment there for us as it turned out the train wasn't wheelchair accessible and we couldn't go, but other than that the tour was very good). In Hobart we met a friend and wandered around the city and in Melbourne I got off the ship for a few hours to do some shopping. The highlight of the ports were the sounds - we had unbelievable weather, blue skies and sunshine. I was able to stand out on the helipad for our entrance into Dusky Sound in the early morning which was wonderful. We saw dolphins in Doubtful Sound and seals in Dusky Sound. In Milford Sound the captain took us right up to the big waterfall and did a 360 turn - it was spectacular. Other thoughts on the ship: It really does cater to an older crowd which suits me just fine, even though I'm only in my 30s. There were a lot more Americans than I was expecting. There were hardly any kids - I think I saw less than 20 the entire time, which again, suits me just fine. I was a lot more comfortable on this ship with an older crowd than I was on Explorer of the Seas with a much younger crowd. As such the entertainment, activities and trivia are all geared towards an older crowd, which might bother some people but it didn't really worry me. I think the ship itself is really nice - very clean. The bathrooms have attendants so they are kept really neat and tidy. I didn't get sick on board but my mother picked up a cough in the last couple of days. I didn't hear about anyone getting gastro or anything like that. I usually pick up a cold but thankfully I managed to avoid it this time. There are probably a few things that need doing up but honestly, it's the second best ship I've ever been on and I really don't have any complaints about the ship itself. We got roped into "lunch with the captain" which was actually $90 to sit with a bunch of people we didn't know and make awkward conversation, and meet the Captain for two minutes at the start. So that was disappointing, but even though we didn't complain about it to anyone, we ended up getting a second free lunch at Tuscan Grille for the last day. And the hostess from Blu was really apologetic about it, but we definitely didn't complain so I have no idea why they thought we were upset. Anyway, the free lunch was really good. I think the shops are a bit... ridiculous, but I guess it's a fancy ship so they sell fancy things. We went to a couple of the sales and bought some cheap jewellery, and I did get some cheap t-shirts for my friends back home. We didn't bother with the art auction as they are a waste of time. We also didn't bother with bingo as it seemed really expensive. If I had known when we were on board that we were going to book again a few days after we got off I would've booked through Future Cruises, but I guess I will next time. This two week cruise with Celebrity has turned me into a convert - I think this may be my favourite cruise line now. Honestly, I may have some complaints about the bar service but overall this was the best cruise we have ever done, hands down, and I can't wait to sail on Solstice again in 2021. Read Less
2 Helpful Votes
Sail Date: March 2019
I want to point out that I have cruised with Celebrity before and have been quite happy but I was unimpressed with this cruise. A 14 night cruise should give you the opportunity to see and visit many interesting locations in New Zealand ... Read More
I want to point out that I have cruised with Celebrity before and have been quite happy but I was unimpressed with this cruise. A 14 night cruise should give you the opportunity to see and visit many interesting locations in New Zealand and Australia but this was not the case with this particular cruise. The cruise started in Auckland NZ which is a vey nice city to explore if you choose to book independent excursions. The shore excursions through Celebrity overall during this cruise was marginal. The overviews for the excisions did not actually explain how long some of the bus rides were to get to a destination. We had a 7 hour bus ride (3 1/2 to and 3 1/2 back to ship) in Akaroa NZ to go on a TransAlpine Train that was supposed to reach some of the Southern Alps and traverse through a gorge. We did go through the gorge but no real mountain views and the train ride was about 1 hour. That excursion was $349.00 per person... A very expensive bus ride... Most other excursions were ok but again beware of the bus rides to get to the destinations. If you have the means and opportunity to investigate private tours and their cost versus ship excursions my recommendation is to go on your own. We actually cancelled some excursions from the ship and found that the price for the private tours to the same destinations were comparable and more comfortable. Just a suggestion to do your homework before obligating yourself to a particular ship excursion. Celebrity does give you the opportunity to cancel prepaid excursions with 48 hour notice prior to the excursion date. Also note that there were 5 days of at sea. The Tasman Sea did get rough during a 2 day sea voyage to Tasmania for Milford Sound NZ. 18 foot waves one night. The Ship: Celebrity Solstice The ship we found to be very comfortable to walk around and explore. The drink package was good to get if you enjoy beer, wine, cocktails without wondering what the final cost would be if not using it. Premium package was good because it enabled you to get any specialty drinks (top shelf liquor) as well as any specialty coffee drinks from any part of the ship unlimitedly. The food from the main dining room was not exceptional. Portions were small in most cases and the variety of choices was limited. We did choose a 3 night specialty dining package to eat in some of their premium restaurants. We chose the Tuscan, the Murano and the Silk Harvest. We found the Asian Silk Harvest to be the best and the Murano just so so. Again you have to consider if the additional price to dine in their specialty restaurants is worth the investment. It was interesting and a bit annoying that when we were eating dinner in the main restaurant that someone always came over to give us information to book reservations in one of their specialty restaurants. The buffet dining room (Ocean View Cafe) was always crowded for breakfast and the selections very good. The lunches were very good as well. You can eat breakfast and lunch in the main dining rooms also. A bright spot was the entertainment on board. We went almost every night and enjoyed all of the programs. The Cabin: We booked a Concierge Room in the aft section of the ship (2142). Being in the back was very quiet and the view from the balcony exceptional. However the room was small and since we did bring 4 large luggage bags, it was hard to find room to store clothes. I kept clothes in my luggage bags under the bed that I could not find room to place in the cabin. Some of the draws in the cabin needed to be fixed due to age but will probably be redone when the ship gets some refurbishment at it's next dry dock. Service: Service for the most part was very good. I did have an issue with one on my white polo shirts that became back with a blue tint from the laundry but the ship did address the situation and issued a no charge for the entire laundry and did finally get the blue out of my shirt. Please note that there are specials in laundry that give you one price for all items the you can place in their bag for one price of $49 regular or dry cleaning (no ripping the bag) but ask them which day the specials are given. I spent $80 one day before we were informed of the discounted special day. I hope I gave you an informative review of the ship and it's destinations. Overall good cruise but I expected more from Celebrity to show case these countries that you usually only get a chance to visit once. Read Less
3 Helpful Votes
Sail Date: March 2019
Last sailing of the season – 3 senior couples traveling together, 2 couples from Phoenix, 1 couple from WA state – our 4th cruise as a group of 6, 14 days, March/April 2019. GREATEST FEAR: Dread of the flight to AKL and the ... Read More
Last sailing of the season – 3 senior couples traveling together, 2 couples from Phoenix, 1 couple from WA state – our 4th cruise as a group of 6, 14 days, March/April 2019. GREATEST FEAR: Dread of the flight to AKL and the transport home from SYD. Into AKL we arrived 2 nights early – all on Hawaiian. One couple did PDX to HNL to AKL in one shot – the others did PHX to HNL, overnight, then HNL to AKL on day two. This gave us 2 non stops PHX to HNL 7 hours, then HNL to AKL 9 hours by leaving a day early. Though an inconvenience to go from airport to hotel then back using free hotel shuttle and free breakfast the 4 of us felt this was a great way to go. JET LAG ISSUES: Indeed for all of us – about 18 hours ahead of our normal time, plus while onboard we had 3 instances of setting the clock back 1 hr each time. We found we did not bounce back from this quickly and seemed tired for a week trying to adjust to the time change issues. Pricing to do this by Hawaiian was very good. TRANSPORT HOME: 1 couple left upon concluding the cruise, 3 flights, SYD to AKL, AKL to HNL, HNL to PDX. We all found air fares back to US from SYD very high with a saving by first going to AKL then home. Our 2nd couple in fear of 13 + hours non stop chose to cruise SYD to HNL on the Radiance, then fly home from HNL. Couple 3 braved the long non stop which was 12 hrs 35 mins SYD to SFO, then SW SFO to PHX (USED UAL FF MILES for the non stop and paid for the extra comfort seating, which we felt was a good idea). Couples 2&3 stayed 5 nights after disembarking to tour Sydney as 1st time visitors. We’ve come too far not to see Sydney !! EMBARKING – GETTING ABOARD: As we arrived into AKL at 10pm 2 nights prior to departure we chose to stay near the airport at a hotel with free airport transport. The other 4 chose to ride into the CBD after the flight and stayed 2 nights in the CBD. We decided to get to the ship via an Auckland City Tour just prior to loading. We used Skybus from the airport to get into the CBD, day of boarding, was quick, efficient and about $12 USD each. There we were picked up by the tour operator. The other 4 were added at their hotel and the 6 us had a 4 hour tour of Auckland with Auckland Scenic Tours, dropping us at conclusion with our luggage at the Solstice Pier. THE SHIP: Sept 2014, 4 of us had been on Solstice, 11 day Alaska sailing. Had been in dry dock since and was somewhat improved. Still very shiny, well cared for, public areas neat clean – it is like a floating palace it’s so nice. CREW: Had a change of Master’s mid cruise, never had this before. New one, Captain Tasos, was a ton of fun with his 10AM briefing - one favorite quote; “put the pedal to the metal”. Staff was very good, mostly friendly and helpful with a smile. PASSENGERS: Approximately 2900 + crew – 1/3rd US/Canada, 1/3 Aussie/NZ, and 1/3rd other countries. Few children, mostly a senior crowd but a good age mix. DINING: A very annoying situation here – we all booked over a year in advance and requested linked traditional early dining (6pm) with a table for six. All of us requested this and at times we were linked and at times the linkage would disappear. One week before leaving home I was told by Captain’s Club we were at a table for six, but I should check with the maître'd to be certain. 1st thing on boarding we checked and the link had again disappeared – 1 table of 4, 1 table of 2, not a table for six. We immediately went to the maitre’d who had an explanation of why this had happened but after being forceful and determined he agreed to seat us together the 1st night in MDR and would arrange for seating together the 2nd and subsequent night. That is what occurred but our permanent table assignment though for six was too noisy to hear one another during dinner. Why does a linkage for 6, set up in advance disappear? This should never have even been an issue and did not get us off to a good start on boarding so beware. Once a link occurs it should be impossible to tamper with this – this needs fixing. Our evening dining at our joint table was a very important part of the cruise. SERVICE AND FOOD QUALITY DIVERSITY: Some nights were okay – menu choices were not special many times; food quality was sometimes very good, other times not what we expected. Service was fine but the noisy table and food prep overshadowed everything else so we skipped the MDR the most times we ever had on this cruise as a result. Also – show times were 7pm and 9pm; with the 6pm dining we could not make the 7pm show so we dined at the Oceanview buffet at 6pm to make the 7pm showtime; not liking a show starting at 9pm normally. Too late for our needs and enjoyment. We did dine in one specialty restaurant, the Murano one night and found it to be a special experience, well worth the added cost. Otherwise most dining was in the buffet; we found their food better overall than the MDR so kept going back and we usually could hear each other as we dined together. Good service and usually tables available to select. We did have prime rib twice and lobster once in the MDR. PORTS AND ITINERARY: This was a winner – ports were outstanding, docked and departed on time, great weather but why an overnight in Tauranga? One day was enough. Nice balance of ports and sea days. TOURS: We normally stay away from the ship’s product assuming it will be on a big bus (55 people) and usually too expensive. We did tours in most stops but took only 2 Celebrity Tours, using OBC for that. Though convenient for pickup and return big bus it was but pricing for these 2 tours was acceptable too. Our private tours worked just fine and usually came with a smaller bus as well – never a problem getting back to the ship on time. I think my favorite port and tour was in Hobart, Tasmania – we took a Gray Line tour with Jim on a tram type car but this did involve a 10 minute walk from the pier after an involved immigration clearing as this was our 1st port into Australia. We all loved Tasmania and it was a good city to walk upon tour conclusion. THE EVENING SHOWS: As stated. Shows at 7pm and 9pm – never an issue getting a seat. Many production shows by Celebrity talent and orchestra; most were good and entertaining. Had some singers; a comedian my favorite was the Motown show by the OZ brothers; for them we dined in Oceanview at 6pm and attended the 7pm show. Was advertised as a Motown show but that was a 3rd of the music they performed. Also did 4 Seasons and other artists – well done guys. DISEMBARKING – GETTING FROM SHIP TO OUR SYDNEY HOTEL: Four of us stayed the 5 nights to see Sydney, staying at the Hyatt Regency Darling Harbor, near the ship docking pier. The four shared an SUV, along with all our bags and in 20 minutes or so were at the hotel – cost: $35 AUD total including a tip – hard to beat. SHIP ACTIVITIES: On those days not visiting a port we always did the trivia sessions and there were usually 3 per day. There were the usual exercise classes, information lectures and the crew selling various products. Also the retail area regularly had sales and offers and there were numerous upscale retail outlets on board. We found no trouble staying busy as we also enjoyed playing games as our group of six. PUBLIC AREAS: We found them to be clean and in great condition, we could usually find a quiet place to do our group game sessions. INTERNET CAFÉ: As stated having access to 180 complimentary minutes allowed us to avoid paying for internet use on board. Once docked it was usually easy to find free wi fi locally to stay caught up. Pricing was the usual outrageous number. CASINO: ENTIRELY NON SMOKING ALL THE TIME -The slots were not very generous but we certainly had seen worse on prior cruises and cruise lines. Enough of a variety to keep a gambler interested, also the usual blackjack, craps, roulette. TRIP HINTS CPAP BREATHING MACHINE – Suppose to use distilled water in the device – almost impossible to find in NZ/AUS. CAPTAIN’S CLUB – This was our 1st time at the elite level and the benefits we found were very nice to have, e.g., unlimited drinks in most bars between 5 and 7 pm most days. A free bag of laundry and 90 mins of free internet. NOTE: These benefits are per person, not per stateroom. We were thinking per stateroom until our room steward called this to our attention so we really had twice what we thought we had. POST CRUISE LAUNDRY: Arriving into Sydney with a lot of dirty laundry and plans to stay 5 days meant trying to address laundry needs. A coin laundry in the central city was not possible but we found a true gem for this problem. WASH ON THE ROCKS.COM.AU ON HICKSON ST. They are in the rocks area of the city and they pick up, do the laundry, fold it and deliver back to your hotel. They picked up before noon and by 6pm of the same day it was all done. We (the 2 couples) sent them 4 loads and for that the charge was $84.00 AUD. That includes pick up and return to the hotel – we were all so excited to have clean laundry done for us for this pricing and set us up for the balance of our trip. SYDNEY HOTEL RECOMMENDATION: Hyatt Regency, 161 Sussex near Darling Harbor. We opted for the “deluxe” room for our 5 nights. Rates were reasonable for Sydney, the hotel is beautiful and the Darling Harbor location a good location, felt safe and excellent location. Employees were friendly and helpful; received many helpful hits from Tony, Hyatt valet for 22 years re: things to see, do and where to dine. He is a treasure. Room was quiet, good bed and pillows, good for temperature control (note they use Celsius not F). A great choice for our needs. SUMMARY Overall would give the cruise and ship a 4.8 out of 5.0 due to the small very irritating items mentioned earlier. Celebrity does so many things well and we feel offers a superior, premier cruising product without requiring premium pricing to cruise. The six of us are booked in April on the Silhouette and all looking forward to that cruise. If Celebrity could just address these nagging problems I would not hesitate to give them a 5.0. Read Less
1 Helpful Vote
Sail Date: March 2019
We chose this cruise for its itenenary, and the duration and of course the ship, we loved everything about the cruise, all the staff on board were excellent everywhere we went we encountered helpful, happy staff which added to our ... Read More
We chose this cruise for its itenenary, and the duration and of course the ship, we loved everything about the cruise, all the staff on board were excellent everywhere we went we encountered helpful, happy staff which added to our enjoyment, the stand out staff for us were Edward, Arief, Rakesh, and Monwa in the Main dinning room were very efficient especially Rakesh who was excellent in finding the drinks my husband wanted at dinner time. All the specialty restaurants were great too except when we got the boniest fish Ever served to us in any restaurant ever was in Silk Harvest which was not enjoyable at all and when we brought it to their attention we got told “oh that’s how they serve it the Asian style” I know for sure no one would serve that kind of fish no matter what style. Elton our room person on deck 10 Concierge stateroom was so efficient in keeping our room fully stocked with toiletries and towels twice a day, the girls in Cafe Bacio gave us excellent service too with lovely smiles, we also received excellent service from Errol in the Gift Shop which kept us all coming back to shop. The shows are night were very enjoyable. The cruise director Lewis made sure everyone had something to choose to do everyday, our group of friends had a great time on this cruise. We enjoyed it so much we did a future cruise booking too. Read Less
Sail Date: March 2019
4th cruise, 3rd with Celebrity, 2 others on smaller Constellation & Millenium. Value of cruise good but inclusions very expensive. Had balcony midships level 8, excellent. Internet usage $55US per day, Drink Packages ridiculous ... Read More
4th cruise, 3rd with Celebrity, 2 others on smaller Constellation & Millenium. Value of cruise good but inclusions very expensive. Had balcony midships level 8, excellent. Internet usage $55US per day, Drink Packages ridiculous prices as well. $25US corkage if you bought your own wine to dinner. (1 bottle per person allowed onboard first day). Food in main dining ok except for 2 nights when the choice was inedible. Ocean View cafe ok but again some of the meat dishes were a bit dry & unappetizing. Trying to find a seat at breakfast was a challenge. Solstice is getting a bit tired & needs a refit which is happening next year I think. Captain Tasos is THE best & he & his staff of many could not be faulted. Dining room staff were exceptional & really looked after you. Ports of Call on this itinerary were great, especially our sail through The Sounds. Much prefer to cruise on smaller ships. 2200 pax & 1200 staff just not as personal. Read Less
2 Helpful Votes
Sail Date: March 2019
We choose this cruise because the last Solstice trip (to Sth Pacific) the average age was around 60, still way older than us but ok. This time is very around mid 80s and most people were not mobile. Getting around the ship was very ... Read More
We choose this cruise because the last Solstice trip (to Sth Pacific) the average age was around 60, still way older than us but ok. This time is very around mid 80s and most people were not mobile. Getting around the ship was very frustrating and the music on board was obviously to cater for them - 30s and 40's (which my husband and I can't stand). We don't have children (by choice, they annoy me); so it was good that there weren't too many to be seen or heard. The ports were mostly good but I would get rid of Lautoka and Suva and try and use a beautiful outer Fijian island. I've been to Fiji a few times and the ports are not a true reflection of the beauty of the Fiji. We both really enjoyed Samoa, American Samoa and Tonga - we did shore trips in each location but not through the ship. We did the Oolala trip, with the ship, in Lautoka and it was terrible - I went two years ago and everything has changed for the worse. It was overcrowded, mean and the food was inedible. The entertainment was generally ok, if geared towards very old people. The dining was good but portion sizes are very small. I'm a size 8 and I had to eat 2nd dinner in the buffet some night as I was still starving. One of the guys (a professor) giving talks was so boring and his material very old. Surely they can find people who are actually interested in their material and pass that on to the cruises. Cost for gym classes is a bit expensive at $17US Why is the spa so expensive? I would love to have treatments but not at twice the price of Australia. The shops are ridiculous - LV and Tiffany - seriously???? why not have nice brands that your target market can afford. Get rid of the stupid art show - just have nice stuff around the ship to admire (not to purchase) Based on this cruise, we have decided to cruise again in about 20 years time - unless Celebrity really do something to encourage a younger (but Childfree) market. Read Less
2 Helpful Votes
Sail Date: March 2019
Found the cruise relaxing staff were very helpful. Didn't enjoy the meals tried twice in the restaurant on Deck 3 or 4. Because we don;t consume alcohol and don't put on airs down to earth couple didn't really feel welcomed ... Read More
Found the cruise relaxing staff were very helpful. Didn't enjoy the meals tried twice in the restaurant on Deck 3 or 4. Because we don;t consume alcohol and don't put on airs down to earth couple didn't really feel welcomed there. After that experience used the Ocienveiw Cafe for all our meals and the Mast Grille nice presented food. Enjoyed the show put on most nights in the Solstice Theatre pity they were only a hour long. Enjoyed the outdoor movies pity they repeated them over and over especially The Black Panther and Skycraper. Enjojed watching the girls on deck 15 working with the glass very pleasant and customer looked happy with their items. Bands that played were good normally listened to them in the library. Really not a lot to do at night if you don't gamble or drink. The ship looked nice and clean Indra did a good job making and tiding our room. A few issues with wind blowing thru the door at night whistling, broken tiolet seat cracked T.V. losing signal when watching it otherwise okay.Choose excursions thru the ship 1st not to be left behind and 2nd not to indated by the locals if going ashore. Went on the Nausori Farmers Market Drive hard to hear the person talking as microphone kept cutting in and out. The third excursion I didn't do due to illness which was spreading thru-out the ship coughing, sneezing runny nose and sore throat, as no opening windows in our room think it was spread by the air conditioning.Older couple early 60's no children. Yes we have booked again for same trip 2021 with a room at back of ship with opening balcony hopefully to prevent illness. Read Less
Celebrity Solstice Ratings
Category Editor Member
Cabins 5.0 0.0
Dining 4.5 0.0
Entertainment 4.5 0.0
Public Rooms 5.0 0.0
Fitness Recreation 5.0 0.0
Family 4.0 0.0
Shore Excursion 4.0 0.0
Enrichment 5.0 0.0
Service 5.0 0.0
Value For Money 4.5 0.0
Rates 4.0 0.0

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